The Role

As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.

This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.

This is a fully On-site role in Chesterfield, Missouri 

What You’ll Do

• Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
• Conduct outbound outreach to support patients in completing key steps in their prescription journey
• Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
• Assist with insurance verification, benefits coordination, and financial assistance programs
• Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
• Research and resolve patient issues using internal tools and resources
• Accurately document all interactions and key insights to ensure a seamless patient experience
• Meet and exceed performance goals related to quality, productivity, and patient satisfaction
• Identify trends or gaps in the patient experience and share feedback to improve processes and products
• Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
• Continuously learn and adapt to new products, workflows, and program updates

What Success Looks Like

• Patients feel supported, informed, and confident throughout their journey
• Issues are resolved quickly and accurately across multiple channels
• You become a trusted resource for patients and internal teams
• You actively contribute ideas to improve the patient experience
• You grow your skills and take on increasing responsibility over time

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree is a plus
• Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
• Strong communication skills (verbal and written)
• Comfortable using technology and learning new systems quickly
• Strong problem-solving skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Curious, adaptable, and eager to learn
• Self-starter with a strong sense of ownership and accountability
• Passion for helping others and delivering high-quality patient care
• Ability to work collaboratively across teams

Location & Schedule

• Full-time, hourly role
• On-site : 400 S Woods Mill RD, Chesterfield, MO
• Multiple scheduling options available, including 4-day workweeks
• Shifts scheduled between Monday–Friday, 7 AM – 8 PM CST
• Rotating Saturday shifts (8:00 AM – 4:00 PM CST)
• Schedules may evolve based on business needs

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Daily meal stipend (onsite)
• Free shuttle service and onsite parking
• Pre-tax transit benefits

#blinkindeed

This is a fully onsite role in Chesterfield

Responsibilities:

• Assist in unloading, inspecting, and verifying incoming shipments of medications, supplies, and packaging materials.
• Assists in the preparation of prescription orders, including management of workflow, dispensing, and shipping
• Maintenance of inventory including inventory storage, ordering, rotating and beyond use dating
• Provide patient care to accurately support our programs and triage to a pharmacist when required
• Maintain cleanliness and organization of storage and work areas.
• Prepare and stage outgoing orders for delivery or shipment, ensuring accuracy and completeness.
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively with the management team and pharmacists
• Completes special assignments and other tasks as assigned by supervisor

• High School diploma or GED required
• Active Pharmacy Technician license in the state of Missouri (in good standing and unrestricted), or eligibility to obtain it
• Prior experience as a pharmacy technician, fulfillment center or warehouse is required
• Strong command of the English language
• Strong attention to detail with proven ability to maintain accuracy in a high-volume, fast-paced setting.
• Ability to lift, carry, and move inventory materials (up to 50 lbs) and operate basic warehouse equipment (e.g., pallet jacks, barcode scanners).
• Dependable, self-motivated, and able to work independently as well as part of a collaborative team.
• Proven ability to learn complex new software and technologies

Location/Hours

• Onsite, 400 S Woods Mill Rd, Chesterfield, MO
• Full time, 40 hrs/week, 5 8 hrs shifts
• Available shifts: Monday-Fri (1) rotating 9am-5pm/ 11am-7pm or (2) 11AM-7PM +1 Sat/month
• Scheduling flexibility, as your schedule may change over time according to business needs 

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Paid time off, sick time & holidays
• Paid parental/baby bonding leave
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

We’re looking for motivated, detail-oriented individuals to join our Pharmacy Operations team as a Pharmacy Prior Authorization Trainee. This is an exciting opportunity to begin a career in healthcare and gain hands-on training in Prior Authorization (PA) processes, insurance navigation, and pharmacy operations.

No prior authorization experience is required- we will train you.

This is a fully On-site role in Robinson Township, Pittsburgh

What you’ll do:  

• Learn the fundamentals of prior authorization processes and pharmacy workflows
• Assist in initiating prior authorization requests under guidance
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Follow up on authorization status updates
• Escalate complex or clinical cases to experienced team members
• Develop knowledge of pharmacy benefits, insurance terminology, and compliance standards
• Maintain confidentiality of patient and proprietary information
• As you grow in the role, you’ll take on increased ownership and develop into a fully skilled Prior Authorization agent. Work to resolve common data entry issues with internal stakeholders
• Strive to meet and exceed structured performance targets. 
• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes 

What makes you a great fit: 

• Strong interest in building a career in healthcare or pharmacy operations
• Customer service, call center, retail, or administrative experience preferred
• Excellent verbal and written communication skills
• Strong attention to detail and ability to follow structured processes
• Comfortable learning new systems and working across multiple tools
• Problem-solving mindset with a willingness to ask questions
• Ability to work collaboratively in a fast-paced team environment
• Passion for helping patients access the medications they need

Requirements

• Desire to work in a customer/patient-centric role
• High school diploma or GED required
• Strong technical aptitude and ability to learn complex new software
• Customer service experience preferred
• Strong verbal and written communication skills
• A passion for providing top-notch patient care

Hours/Location:

• • Shift: 40hours/week  
    
    • Weekly rotating schedules: 12 PM -8 PM EST and 1 PM -9 PM EST shifts
  • Fully Onsite in Pittsburgh, PA (Robinson Township) 

Benefits:

• Health Benefits, 401K
• Holiday pay
• Overtime eligible
• Casual dress code
• Free Snacks
• Free Shuttle service

#BlinkPharmacy

We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans. 

This is a fully on-site located in Robinson Township, PA (Pittsburgh)

Responsibilities:

• Assist in the initiation of new prior authorization requests to providers
• Identify the correct prior authorization form required for the patient’s insurance provider 
• Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
• Follow up with medical offices to check the status of prior authorization requests
• Assist with communicating the status of prior authorizations to both patients and providers
• Coordinate with medical offices to handle Appeals
• Respond to internal questions from other departments related to prior authorization requests

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Must be flexible to work shifts ranging from 8am - 8pm. 
• Full time position, on-site in our Robinson location

Preferred Qualifications:

• 1+ year(s) working with prior authorizations or insurance verification in a pharmacy
• Knowledge of pharmacy benefits and pharmacy claims

Hours/Location:

• Shift: 40hours/week  
  
  • Weekly rotating schedules: 12 PM -8 PM EST and 1 PM -9 PM EST shifts
• Fully Onsite in Pittsburgh, PA (Robinson Township) 

Perks:

• Health Benefits, 401K
• Holiday pay
• Overtime eligible
• Casual dress code
• Free Snacks
• Free Shuttle service

 #BlinkPharmacy

We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans. 

Responsibilities:

• Assist in the initiation of new prior authorization requests to providers
• Identify the correct prior authorization form required for the patient’s insurance provider 
• Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
• Follow up with medical offices to check the status of prior authorization requests
• Assist with communicating the status of prior authorizations to both patients and providers
• Coordinate with medical offices to handle Appeals
• Respond to internal questions from other departments related to prior authorization requests

• Requirements:

  • High school diploma or GED required, Bachelor’s degree strongly preferred
  • Customer service or inbound call center experience required
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Must be flexible to work shifts ranging from 8am - 8pm. 
  • Full time position, on-site in Boise
  • Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy

Preferred Qualifications:

• 1+ year(s) working with prior authorizations or insurance verification in a pharmacy
• Knowledge of pharmacy benefits and pharmacy claims

Hours/Location:

• Shift: 40hours/week  
  
  • Weekly rotating schedules: 10:00 AM – 6:00 PM MST and 11:00 AM – 7:00 PM MST shifts

• Onsite full time position in Boise 

Perks:

• Health Benefits, 401 K
• Holiday pay
• Overtime eligible
• Casual dress code
• Free Snacks

The Role

As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You’ll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.

This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.

This is a fully On-site role in Robinson Township, Pittsburgh

What You’ll Do

• Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
• Conduct outbound outreach to support patients in completing key steps in their prescription journey
• Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
• Assist with insurance verification, benefits coordination, and financial assistance programs
• Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
• Research and resolve patient issues using internal tools and resources
• Accurately document all interactions and key insights to ensure a seamless patient experience
• Meet and exceed performance goals related to quality, productivity, and patient satisfaction
• Identify trends or gaps in the patient experience and share feedback to improve processes and products
• Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
• Continuously learn and adapt to new products, workflows, and program updates

What Success Looks Like

• Patients feel supported, informed, and confident throughout their journey
• Issues are resolved quickly and accurately across multiple channels
• You become a trusted resource for patients and internal teams
• You actively contribute ideas to improve the patient experience
• You grow your skills and take on increasing responsibility over time

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree is a plus
• Those with a passion for helping others are welcome (we provide comprehensive training); prior customer service experience in retail, call center, or other customer-facing environments is a plus
• Strong communication skills (verbal and written)
• Comfortable using technology and learning new systems quickly
• Strong problem-solving skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Curious, adaptable, and eager to learn
• Self-starter with a strong sense of ownership and accountability
• Passion for helping others and delivering high-quality patient care
• Ability to work collaboratively across teams

Location & Schedule

• Full-time, hourly role
• On-site : 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
• Multiple scheduling options available, including 4-day workweeks
• Shifts scheduled between Monday–Friday, 8:00 AM – 9:00 PM EST
• Rotating Saturday shifts (9:00 AM – 5:00 PM EST)
• Schedules may evolve based on business needs

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Daily meal stipend (onsite)
• Free shuttle service and onsite parking
• Pre-tax transit benefits

#blinkindeed

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

 Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.
2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.
3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.
4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced Personal Injury Attorney to join its quickly growing practice of plaintiff's personal injury lawyers and supporting case staff in our offices in St. Louis, Missouri.

The Personal Injury Trial Attorney will handle a heavy and complex case load from pre-litigation, litigation, trial prep and trial. Cases may include representing plaintiffs in personal injury liability MVA/trucking accident cases in and around Saint Louis, MO, and the surrounding metro area (including other areas of Missouri and Illinois). 

Our law firm's generous and competitive compensation includes a base salary, guaranteed commission, and competitive ongoing commission fees / bonuses (uncapped), as well as a full benefits package. Additionally, each litigator will have a large case staff assisting them, including a dedicated paralegal and a dedicated legal assistant.

Responsibilities

• Day-to-day handling of both pre-litigation and litigation cases
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memoranda of law
• Guide plaintiff clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualifications

• Law degree (J.D. / JD / Juris Doctor) from a fully accredited law school
• An active member in good standing with the State Bar Association (MO required, IL a plus)
• Minimum 3+ years of personal injury / general liability experience
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-CB2

Position Summary

Focus is seeking a litigation attorney to join our in-house Legal team as Assistant Vice President, Senior Associate Counsel – Litigation. Under the direction of senior members of the Focus Legal team, in this newly-created role, you will support a rapidly growing organization by helping to manage a range of commercial, business and employment-related claims and disputes, including mediations, arbitrations, administrative claims and litigation. You will work closely with internal stakeholders and outside counsel, with a particular focus on responding to subpoena and third-party record requests, assisting in the assessment, defense and resolution of disputes, and supporting insurance carrier claims and correspondence. This role is ideal for a detail-oriented, business-minded litigation attorney who thrives in a fast-paced environment and is eager to build and grow an in-house litigation practice.

This role can be based in St. Louis, MO (preferred); New York, NY; Boston, MA.

Primary Responsibilities

Litigation & Dispute Support

• Support management and resolution of claims and disputes, including drafting and reviewing claims, pleadings, motions, correspondence and internal matter summaries.
• Coordinate with Focus Legal and business teams, and outside counsel, on assessment, defense and resolution strategy in the context of demands, mediations, arbitrations, administrative claims and litigation.
• Lead administration of dispute-related processes, including insurance notices and claims management, document production, litigation holds, internal status reporting and budgeting.
• Assist with internal fact-gathering and review of case-related materials.

Insurance Coverage & Carrier Updates

• Assist with insurance claim notifications and maintenance of carrier contact information and correspondence files.
• Prepare and deliver periodic updates to insurance carriers on case status, key developments, budgets and upcoming milestones, working with supervising attorneys and outside counsel.
• Coordinate collection and sharing of pleadings, discovery, invoices and other supporting materials requested by carriers, consistent with confidentiality and privilege requirements.
• Help track defense costs and other coverage-related information needed for reporting and internal review.

Subpoenas & Third-Party Records Requests

• Support intake and tracking for subpoenas and third-party discovery/records requests.
• Review and help draft responses, ensuring alignment with legal requirements, internal policies and privacy obligations.
• Coordinate document collection and production with internal partners (e.g., IT, Human Resources, Compliance, etc.).
• Communicate with issuing counsel and agencies on scope and timing under guidance from supervising attorneys.
• Maintain accurate logs and reporting for subpoenas, records requests and related productions.

Discovery, Document Management & Legal Holds

• Assist with document review, including identifying responsiveness, confidentiality and privilege issues.
• Help evaluate and flag confidentiality and privilege risks, and support privilege log preparation as needed.
• Support implementation and administration of legal holds, including tracking acknowledgements and coordinating with custodians.

Matter Management & Process

• Track deadlines, filings, and matter calendars, and escalate issues promptly as needed.
• Help maintain and improve processes, templates, and matter-management tools.

Cross-Functional Partnership & Communications

• Partner with Focus’ compliance, operations, human resources and business teams to gather information, coordinate responses, and provide practical legal support.
• Assist in preparing periodic updates on litigation trends, risks, and outcomes for internal stakeholders.

Qualifications

• Juris Doctor (J.D.) from an accredited law school.
• Active attorney’s license in good standing in relevant jurisdiction(s).
• 2–5+ years of legal experience with a strong foundation in litigation (law firm, government, or in-house). Experience in the registered investment adviser / financial services space is a plus.
• Strong legal writing and analytical skills.
• Familiarity with civil procedure, discovery rules, and privilege concepts.
• Comfort with eDiscovery workflows and common matter-management or document-review tools (experience with specific platforms is helpful but not required).
• Experience supporting subpoena responses and third-party records requests.
• Demonstrated ability to manage insurance carrier reporting and coverage-related communications in connection with litigation is a plus.
• Ability to exercise sound judgment and maintain confidentiality of highly sensitive matters.
• Comfortable in a fast-paced environment and able to adapt to changing priorities.
• Proactive problem solver with strong follow-through and a service mindset.
• Excellent organization and attention to detail, with the ability to manage multiple priorities and deadlines.
• Strong ability to collaborate cross-functionally with business leaders and stakeholders.
• Exceptional written and verbal communication skills, with the ability to convey complex legal concepts to both legal and non-legal audiences.

This position is an exempt position. The annualized base pay range for this role is expected to be between $125,000–$135,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.

#LI-SF1

Optometrist

Location: St. Louis, MO
Schedule: Part-Time (2 Days a week)
Salary: $45.00 - $50.00 per patient

About Swift Optometry 

Swift Optometry is a leading provider of comprehensive eye care services, dedicated to enhancing the quality of life for seniors in skilled nursing and long-term care facilities. We bring expert optometric care directly to the bedside, offering personalized and convenient solutions that prioritize resident well-being. Our skilled optometrists provide a wide range of services, from comprehensive eye exams and ocular disease management to vision correction and education, all while utilizing state-of-the-art equipment. Partnering with MedElite Healthcare Management Group, we ensure a seamless and integrated approach to healthcare, empowering seniors to live their lives to the fullest with clear, comfortable vision and the support they need to maintain their independence.

Job Summary

We are seeking a friendly and compassionate Optometrist to join our team. As an Optometrist, you will play a crucial role in providing comprehensive care to patients in long-term care facilities. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals. This Doctor will have the opportunity to communicate and interact with a full health care team including nurses, primary physicians, health aids, family and ophthalmologists. Along with this, the doctor will be in close contact with our own administrative and professional staff who are extremely helpful and supportive.

Responsibilities

Comprehensive routine and medical eye exams 

• Perform dilated exams
• Provide diabetic evaluations
• Treatment of infection and injury
• Proficient in the diagnosis and treatment of ocular disease
• Comfortable working with the geriatric population

Requirements

• OD license
• Must be able to lift a minimum of 20 pounds and stand / walk / work on your feet up to 6-8 hours per day

Benefits

• Paid Time Off
• Malpractice Insurance

Why Work With Us?

• Make a meaningful impact on the lives of seniors
• Work in a collaborative, mission-driven environment
• Enjoy work-life balance 

Equal Opportunity Employer

Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Ready to Make a Difference?

Apply today and help us deliver compassionate, personalized care where it matters most.

#INDL

About Us

Moshiri Orthodontics is a place where the genuine care and comfort of our patients is our highest mission. We pledge to provide the finest personal service and facilities for our patients who will always enjoy a warm, relaxed, yet refined ambience. The Moshiri Orthodontics experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our patients.

What We Look For in a Team Member

At our practice, we’re not just filling a role—we’re welcoming someone into our work family. Here’s what we value:

• A Heart for Service: You go the extra mile to anticipate patient needs, create comfort, and deliver care that feels personal.
• Team Spirit: You thrive in a supportive, “family-like” environment where long-term relationships matter. (Many of our team members have been with us for 10–25+ years—and even some retirees return!)
• A Growth Mindset: You embrace lifelong learning, think creatively, and stay curious—because excellence requires evolution.
• Professionalism with Personality: You bring both polish and warmth, offering care that’s thoughtful, authentic, and compassionate.

Why You’ll Love Working With Us

• A Beautiful, Modern Workspace: Our office combines high-end technology with warm, welcoming design—and thoughtful touches that support both patients and team members.
• Ongoing Growth & Learning: From advanced certifications to involvement in regional dental societies, we’re serious about professional development.
• Meaningful Impact: You’ll help transform smiles and lives—while also engaging with the community in ways that make a real difference.
• A True Team Culture: We support, uplift, and celebrate each other—inside and outside of work.

Summary of Position: 

The Orthodontic Assistant is a pivotal role to Moshiri Orthodontics and serves as the primary supporting person to our doctor team.  This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team. 

Work Days: Monday through Friday (no weekends)

Full time with full benefits.

Essential Job Function: 

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients 
• Educate the patients on orthodontic care and treatment practices 
• Work chairside with patient care including assisting in placing and removing orthodontic appliances 
• Taking X-Rays, pictures, fabricating retainers 
• Maintain patients’ charts and transcribe the doctor notes accurately 
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment 
• Be receptive to coaching and training from doctors to better develop skillset 
• Other duties as required 

 Knowledge, Skills and Abilities: 

• Knowledge of Orthodontics and associated treatment appliances and equipment used 
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment 
• Understand and can effectively communicate techniques utilized in the Orthodontic field 
• Have excellent written and oral communication skills  
• Compassion and high level of service for our patients, parents, and staff 
• Integrity, always doing the right thing 
• Ability to handle confidential information and protect patient confidentiality 
• Dependable, reliable to be at work when scheduled 
• Attention to detail 
• Able to stay organized and follow instruction 
• Professional manner and appearance at all times 
• Computer skills: Microsoft office and Web Browser  

Preferred - Assistants with Expanded Function Certificate (Not required to apply)

Education and Experience 

• High School Diploma, GED or equivalent Required 
• 1-3 Years Relative Experience 

Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis

The Role: 

The Patient Services Operations team is at the forefront of our mission to deliver affordable, world-class experiences for every customer. As Senior Manager, Knowledge Management (KM) & Communications, you will own the strategy, architecture, and execution of how information is created, maintained, and delivered across Patient Services — at scale. This is not a traditional KM role. We are looking for a forward-thinking leader who treats knowledge infrastructure as a product, with Artificial Intelligence (AI) and automation at its core. You will drive the evolution of how frontline teams access and apply information — moving from static documentation toward intelligent, dynamic knowledge systems that surface the right information at the right moment. In a highly regulated healthcare environment, you will ensure teams are equipped with clear, compliant, and current knowledge while leading internal communications that drive change, alignment, and continuous improvement.

What You'll Do:

Knowledge Management Strategy & AI Innovation

• Define and own the long-term vision for a modern, AI-enabled knowledge management ecosystem across Patient Services
• Lead the evaluation, implementation, and governance of AI-powered knowledge tools — including Large Language Model (LLM)-assisted content generation, intelligent search, and automated content freshness workflows
• Build a knowledge infrastructure that proactively surfaces relevant information to frontline agents in real time, reducing handle time and improving accuracy
• Partner with Product and Technology teams to integrate knowledge systems into agent-facing tools, chatbots, and customer-facing self-service experiences
• Continuously assess the emerging AI/ML landscape for opportunities to improve content creation, retrieval, personalization, and compliance monitoring

Content Development & Editorial Leadership

• Set and uphold a high editorial bar for all knowledge content — Standard Operating Procedures (SOPs), communications, training materials, and compliance documentation — ensuring content is clear, accurate, empathetic, and user-focused
• Lead a team of content developers and knowledge specialists, setting clear goals, coaching for growth, and building a culture of quality and ownership
• Own the full content lifecycle: creation, review, approval, publication, versioning, and retirement
• Develop scalable frameworks and governance models for content consistency across business units and geographies

Internal Communications

• Oversee all internal communications to Patient Services teams, including operational changes, policy updates, product launches, and leadership messaging
• Design communication strategies that drive comprehension, adoption, and alignment at scale across a distributed frontline workforce
• Measure communication effectiveness and iterate based on data and team feedback

Cross-Functional Execution & Program Management

• Lead knowledge and communications workstreams for new client and product launches — from requirements gathering through go-live and post-launch optimization
• Partner closely with Operations, Compliance, Legal, Training, Product, and Technology to ensure knowledge content meets regulatory standards and operational realities
• Define, track, and report on team Key Performance Indicators (KPIs) — content accuracy rates, time-to-publish, agent utilization, self-service deflection, and others — to drive continuous improvement
• Build scalable mechanisms to ensure global consistency and quality as the business grows

A successful applicant will fit the following criteria:

• Bachelor's degree or equivalent experience
• 7+ years of experience in knowledge management, content strategy, or related fields, with at least 3+ years managing and developing people
• Demonstrated experience leading AI or technology-forward initiatives in a knowledge, content, or operations context — including hands-on work with LLM tools, AI-assisted authoring, or intelligent search platforms
• Proven track record owning KM strategy, governance, and content lifecycle for large-scale frontline or customer service operations
• Strong editorial and written communication skills, with experience leading internal communications through complex operational or policy change
• Experience operating in regulated industries (healthcare, pharmacy, insurance, or similar), with a rigorous focus on accuracy and compliance
• Comfort working with data — defining KPIs, analyzing content performance, and translating insights into actionable improvements
• Experience with enterprise KM platforms, CMS tools, or contact center knowledge bases (e.g., Guru, Confluence, Salesforce Knowledge, or similar)
• A builder's mindset: you see knowledge infrastructure as a product, not a filing system, and you're energized by the opportunity to modernize how teams work

Onsite & Hybrid Work Requirements (Mandatory):

• Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis
• Remote candidates: Regular onsite travel is required. During the first 60 days, travel onsite twice per month for four consecutive days (Mon–Thu). After 60 days, travel onsite once per month for four consecutive days (Mon–Thu)
• Local candidates: Hybrid schedule with a minimum of three (3) days per week in office

Summary of Position:

This role is the liaison between the practice and our target referring dental practices, schools, and other community organizations as well as the manager of our practice level social media channels. This person will possess several key qualities including having strong customer service skills, being congenial, compassionate, creative, proactive, analytical, supportive, organized, self-managed and sales-minded. This person will be an out-of-the-box thinker always looking for new ways to both make the biggest impact within our community and bring in new patients. This person will represent the practice in a positive light, embodying everything that we stand for.

Essential Job Responsibilities: 

• Prepare reports relating to KPIs for the organization and be prepared to present findings.
• Identify referring dentists in each market. Per guidelines, designate these practices to Referral Tiers.
• Create marketing outreach plan for referring dentists, schools and community organizations.
• Schedule, coordinate and execute Dr. to Dr. Lunches and Lunch & Learns.
• Create a delivery calendar for referring dentists, schools, and community organizations and meet assigned deadlines.
• Make it a goal to visit with the doctor on every visit.
• Make contact (via in-person delivery or mailed package) with target schools (based on information provided by Constant Analytics) at least once every quarter.
• Attend key membership meetings with community organizations as strategically appropriate. Strategically promote our brand to these organizations for partnership opportunities (ex: social media giveaways).
• Create travel schedules/routes that are the most efficient use of the business' time.
• Create, procure, assemble and deliver thoughtful, personal, and experiential gifts for our partners.
• Collaborate with the practice leadership team on what clinical and brand-focused marketing materials and messages are relevant and should be included in our deliveries.
• Collaborate with Doctors, practice leadership, and Orthodontic Partners’ marketing team on positive and negative feedback received from outside organizations to facilitate process/service improvement.
• Prepare presentations for community partners to showcase our practice, orthodontic treatments, different ways we can collaborate, etc.
• Execute data capture processes and protocols at consumer facing events to be used in CRM and retargeting campaigns.
• Send email and text blasts to patients for announcements and one-off promotions prn, using the practice's CRM tool.
• Schedule social media posts (Facebook, Instagram, and other new channels as they arise) in advance, scheduling ~5 posts per week to each channel. Develop and execute content strategy unique to the style and audience of each channel.
• Respond to Facebook and Instagram messages in a timely manner, using professional brand voice, and handle any requests that come through these channels.
• Assist with phone handling, scheduling, and general administrative tasks as needed by the organization.
• Update Hubspot after each outreach interaction with partner contact information and follow-up items.
• Attend regularly scheduled marketing meetings with a prepared agenda.

Knowledge, Skills and Abilities: 

• Marketing/Sales experience preferred but will consider those who are marketing, sales and referral-minded
• Exceptional customer service skills
• Out-of-the-box thinker
• Affinity of analyzing data
• Detail-oriented
• Exceptional communication skills, both verbal and written
• Possess strong leadership qualities, highly organized, self-motivated and holds one’s self accountable to high standards of excellence
• Self-starter who proactively takes initiative

Education and Experience: 

• High School Diploma, GED or equivalent required 
• Proficient in Microsoft Office Suite
• Marketing & sales experience is desirable, but not required

• Receive, enter, and process prescriptions as per Blink protocols
• Initiate requests to prescribers for refills
• Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors, insurers and external transfers
• Document all call information and data discovery according to operating procedures

• Complete order fulfillment on prescription orders, including filling and shipping
• Obtain a fundamental understanding of the Blink Health product for quick pharmacy assistance
• Resolve open orders through communication with pharmacists and the Blink Health Customer Experience team
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively with the management team and pharmacists

• Active Pharmacy Intern license or Pharmacy Technician license in the state of Missouri (in good standing and unrestricted)
• P1-P4 students eligible
• Strong command of the English language

• Every Saturday 8am-4pm CT with flexible weekday shifts available (7am-7pm)
• Location: 400 South Woods Mill Rd, Chesterfield, MO

Up to $360,000 compensation!

Sign-On Bonus/Relocation Assistance available!

Flexible Schedules!

With complete clinical independence and powerful support behind you, you’ll deliver exceptional care and enjoy freedom, flexibility, and earning potential to match. Elite Dental Partners is a Dentist-led company, and we are proud to provide a clinician-first culture that is designed so Periodontists like you can focus on what you do best while we handle the rest.

Why You’ll Love Working Here

We believe your Periodontist career should give you more – more income, more flexibility, more growth. Here’s what you can expect at Elite Dental Partners:

• Competitive pay: up to $360k compensation, plus sign-on or relocation bonuses and the potential for bonus access days to boost income
• Work-Life balance & flexible scheduling: work 2-3 days per month
• Access to world-class education: Spear Education and Elite Dental University continuing education
• Mentorship: guidance from experienced Regional Dental Directors who prioritize your growth and success
• Doctor Growth Ladder: pathways to becoming a Clinical Council Member, Regional Dental Director, or participating in our Managing Doctor Incentive Program
• Operational support: RCM consistently over 100% of net production, schedule templates, marketing, HR, and billing handled for you
• Comprehensive benefits: medical, dental, vision, life, disability, occurrence-based malpractice coverage, waived lab fees with preferred labs, 401(k), FSA, referral bonuses, and more

Your Role as an Elite Periodontist

• Diagnose, treat, and manage diseases of the gums, bone, and supporting structures of the teeth
• Educate patients on the importance of maintaining proper oral health and create personalized care plans
• Perform advanced clinical procedures including periodontal surgeries, regenerative therapies, and implant placement/restoration
• Use advanced tools including AI to deliver exceptional results
• Foster a supportive, welcoming atmosphere that encourages patient retention
• Partner with your team to deliver the best possible care in a collaborative environment

Qualifications to Join us as an Elite Periodontist

• DDS or DMD from an accredited dental school
• Completion of an accredited periodontics residency program
• Dental licensure and certifications required by the state dental board, with no adverse actions
• Board certification or eligibility in periodontics
• Willingness to travel to support multiple offices

Join a team where you have the tools, time, and trust to treat every patient like family while enjoying the freedom and rewards you deserve.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Staff Attorney position, in any of our offices.

This position offers a flexible, hybrid working arrangement.

The Position

This is not your average discovery role. We’re looking for a sharp, investigative lawyer who enjoys working as part of a team and thrives on digging deep, spotting critical issues, and navigating complex discovery landscapes with precision. If you enjoy engaging directly and collaborating with in-house and outside counsel and crafting tailored discovery responses that align with both individual case nuances and broader national strategies, this dynamic position is for you. This is not a document review position; this person will be part of a dynamic team that develops and executes national strategies for a large international firm client.

Key Responsibilities:

• Conduct thorough investigations and proactively spot discovery issues unique to each case.
• Collaborate closely with inside counsel and external law firms to address distinct discovery challenges and provide clear, actionable guidance.
• Develop and craft strategic discovery responses tailored to individual cases while ensuring alignment with overarching national litigation strategies.
• Operate in a fast-paced, dynamic legal environment where adaptability and innovative problem-solving are essential.
• Continuously monitor and evaluate discovery processes to identify opportunities for improvement and risk mitigation.

Qualifications

• Juris Doctor (JD) degree from an accredited law school.
• Admission to practice law in relevant jurisdictions.
• Proven experience in litigation discovery, investigations, or related legal roles.
• Strong analytical and issue-spotting skills with attention to detail.
• Excellent communication skills and ability to collaborate effectively with diverse legal teams.
• Excellent writing skills.
• Comfortable working in a dynamic, fast-moving environment.
• Experience with AI large language model is a plus.
• Personal injury litigation background preferred

We are not currently accepting agency submissions for this position.  

Up to $360,000 compensation!

$20,000 Sign-On Bonus/Relocation Assistance available!

Flexible Schedules!

With complete clinical independence and powerful support behind you, you’ll deliver exceptional care and enjoy freedom, flexibility, and earning potential to match. Elite Dental Partners is a Dentist-led company, and we are proud to provide a clinician-first culture that is designed so Dentists like you can focus on what you do best while we handle the rest.

Why You’ll Love Working Here

We believe your Dentist career should give you more – more income, more flexibility, more growth. Here’s what you can expect at Elite Dental Partners:

• Competitive pay: up to $360k compensation, plus sign-on or relocation bonuses and the potential for bonus access days to boost income
• Flexible scheduling: possibility of working 3 days a week and still being full-time
• Work-life balance: potential of 4 days off per week
• Access to world-class education: Spear Education and Elite Dental University continuing education
• Mentorship: guidance from experienced Regional Dental Directors who prioritize your growth and success
• Doctor Growth Ladder: pathways to becoming a Clinical Council Member, Regional Dental Director, or participating in our Managing Doctor Incentive Program
• Operational support: RCM consistently over 100% of net production, schedule templates, marketing, HR, and billing handled for you
• Comprehensive benefits: medical, dental, vision, life, disability, occurrence-based malpractice coverage, waived lab fees with preferred labs, 401(k), FSA, referral bonuses, and more

Your Role as an Elite Dentist

• Diagnose and provide the appropriate treatment for patients while holding to the highest standards for patient care
• Educate patients on the importance of maintaining proper oral health and create personalized care plans
• Use advanced tools including AI to deliver exceptional results
• Foster a supportive, welcoming atmosphere that encourages patient retention
• Partner with your team to deliver the best possible care in a collaborative environment

Qualifications to Join us as an Elite Dentist

• DDS or DMD from an accredited dental school
• Dental licensure and certifications required by the state dental board, with no adverse actions

Join a team where you have the tools, time, and trust to treat every patient like family while enjoying the freedom and rewards you deserve.

Summary of Position: 

The Orthodontic Assistant is a pivotal role to Embrace Our World Orthodontics and serves as the primary supporting person to our doctor team.  This role will assist with various activities in working with the doctors and patients alike and will strive to be a positive, friendly, and professional addition to the team. 

Key Benefits:

In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. 

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

Essential Job Function: 

• Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients 
• Educate the patients on orthodontic care and treatment practices 
• Work chairside with patient care including assisting in placing and removing orthodontic appliances 
• Taking X-Rays, pictures, fabricating retainers 
• Maintain patients’ charts and transcribe the doctor notes accurately 
• Keep patient rooms stocked and organized as well as clean, sterilize, and prepare the equipment 
• Be receptive to coaching and training from doctors to better develop skillset 
• Other duties as required 

 Knowledge, Skills and Abilities: 

• Knowledge of Orthodontics and associated treatment appliances and equipment used 
• Action-oriented and taking initiative, being adaptive and flexible in a changing environment 
• Understand and can effectively communicate techniques utilized in the Orthodontic field 
• Have excellent written and oral communication skills  
• Compassion and high level of service for our patients, parents, and staff 
• Integrity, always doing the right thing 
• Ability to handle confidential information and protect patient confidentiality 
• Dependable, reliable to be at work when scheduled 
• Attention to detail 
• Able to stay organized and follow instruction 
• Professional manner and appearance at all times 
• Computer skills: Microsoft office and Web Browser  

Education and Experience 

• High School Diploma, GED or equivalent
• 1-3 Years Relative Experience 

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.

Up to $360,000 compensation!

Sign-On Bonus/Relocation Assistance available!

Flexible Schedules!

With complete clinical independence and powerful support behind you, you’ll deliver exceptional care and enjoy freedom, flexibility, and earning potential to match. Elite Dental Partners is a Dentist-led company, and we are proud to provide a clinician-first culture that is designed so Dentists like you can focus on what you do best while we handle the rest.

Why You’ll Love Working Here

We believe your Dentist career should give you more – more income, more flexibility, more growth. Here’s what you can expect at Elite Dental Partners:

• Competitive pay: up to $360k compensation, plus sign-on or relocation bonuses and the potential for bonus access days to boost income
• Flexible scheduling: possibility of working 3 days a week and still being full-time
• Work-life balance: potential of 4 days off per week
• Access to world-class education: Spear Education and Elite Dental University continuing education
• Mentorship: guidance from experienced Regional Dental Directors who prioritize your growth and success
• Doctor Growth Ladder: pathways to becoming a Clinical Council Member, Regional Dental Director, or participating in our Managing Doctor Incentive Program
• Operational support: RCM consistently over 100% of net production, schedule templates, marketing, HR, and billing handled for you
• Comprehensive benefits: medical, dental, vision, life, disability, occurrence-based malpractice coverage, waived lab fees with preferred labs, 401(k), FSA, referral bonuses, and more

Your Role as an Elite Dentist

• Diagnose and provide the appropriate treatment for patients while holding to the highest standards for patient care
• Educate patients on the importance of maintaining proper oral health and create personalized care plans
• Use advanced tools including AI to deliver exceptional results
• Foster a supportive, welcoming atmosphere that encourages patient retention
• Partner with your team to deliver the best possible care in a collaborative environment

Qualifications to Join us as an Elite Dentist

• DDS or DMD from an accredited dental school
• Dental licensure and certifications required by the state dental board, with no adverse actions

Join a team where you have the tools, time, and trust to treat every patient like family while enjoying the freedom and rewards you deserve.

Up to $360,000 compensation!

Sign-On Bonus/Relocation Assistance available!

Flexible Schedules!

With complete clinical independence and powerful support behind you, you’ll deliver exceptional care and enjoy freedom, flexibility, and earning potential to match. Elite Dental Partners is a Dentist-led company, and we are proud to provide a clinician-first culture that is designed so Dentists like you can focus on what you do best while we handle the rest.

Why You’ll Love Working Here

We believe your Dentist career should give you more – more income, more flexibility, more growth. Here’s what you can expect at Elite Dental Partners:

• Competitive pay: up to $360k compensation, plus sign-on or relocation bonuses and the potential for bonus access days to boost income
• Flexible scheduling: possibility of working 3 days a week and still being full-time
• Work-life balance: potential of 4 days off per week
• Access to world-class education: Spear Education and Elite Dental University continuing education
• Mentorship: guidance from experienced Regional Dental Directors who prioritize your growth and success
• Doctor Growth Ladder: pathways to becoming a Clinical Council Member, Regional Dental Director, or participating in our Managing Doctor Incentive Program
• Operational support: RCM consistently over 100% of net production, schedule templates, marketing, HR, and billing handled for you
• Comprehensive benefits: medical, dental, vision, life, disability, occurrence-based malpractice coverage, waived lab fees with preferred labs, 401(k), FSA, referral bonuses, and more

Your Role as an Elite Dentist

• Diagnose and provide the appropriate treatment for patients while holding to the highest standards for patient care
• Educate patients on the importance of maintaining proper oral health and create personalized care plans
• Use advanced tools including AI to deliver exceptional results
• Foster a supportive, welcoming atmosphere that encourages patient retention
• Partner with your team to deliver the best possible care in a collaborative environment

Qualifications to Join us as an Elite Dentist

• DDS or DMD from an accredited dental school
• Dental licensure and certifications required by the state dental board, with no adverse actions

Join a team where you have the tools, time, and trust to treat every patient like family while enjoying the freedom and rewards you deserve.