About the role

MongoDB 플랫폼에 대한 강력한 기술적 지지와 고객의 요구사항을 기반으로 MongoDB가 성장할 수 있도록 돕는 기술에 열정을 가진 전문가 분들을 저희의 프리세일즈 조직에 모십니다.

MongoDB 프리세일즈 솔루션 아키텍트는 고객 및 사용자들이 MongoDB 데이터 플랫폼을 활용해 신뢰할 수 있고 확장 가능한 시스템을 설계하고 구축할 수 있도록 안내합니다. 이 팀은 숙련된 기술 영업 전문가, 소프트웨어 아키텍트, 기업가, 그리고 개발자로 구성되어 있으며, 고객의 성공을 직접적으로 책임지고 있습니다. 여기에는 소프트웨어 설계, 배포, 운영 등이 포함됩니다. 이 직무는 영업 전문가들과 긴밀히 협력하며, MongoDB 솔루션을 활용해 고객의 비즈니스 문제를 해결하고, 계약 성사 및 비즈니스 개발에 중요한 역할을 합니다. 스타트업부터 세계 최대 규모의 엔터프라이즈 IT 조직에 이르기까지 다양한 사용자들에게 신뢰받는 조언자가 되어주실 분을 찾고 있습니다.

이 역할은 원격으로 근무가 가능합니다만, 필요 시 서울 오피스로 출퇴근이 가능해야 합니다.

As an ideal candidate, you will have

• 5년 ~ 8년의 고객 대면 역할 관련 경험 (최소 3년은 엔터프라이즈 소프트웨어 프리세일즈 경험)
• 최소 2년의 Python, Node.js, SQL과 같은 현대적인 스크립팅 언어 또는 C/C++, Java, C# 등 인기 있는 프로그래밍 언어를 전문적으로 다룬 경험
• 클라우드 및 온프레미스에서 확장 가능한 고가용성 분산 시스템 설계 경험
• 기존 애플리케이션의 복잡한 아키텍처를 검토하고 기술 활용을 통해 개선 방안을 제시한 경험
• 뛰어난 발표 및 커뮤니케이션 능력, 그리고 기술 및 비즈니스 리더십과 명확하고 설득력 있게 소통할 수 있는 능력
• 영업 팀과의 전략적 협업 및 다방면적 고객 전략 수립 능력
• 최대 25%의 출장이 가능하신 분
• 원활한 영어 활용 능력
• 학사 학위 또는 이에 상응하는 경력

You may also have

• 주요 클라우드에서의 애플리케이션 개발, 배포 혹은 지원 경험
• 기술 프리세일즈 경험
• 데이터베이스 프로그래밍 및 데이터 모델 경험
• 데이터 엔지니어링 또는 AI/ML 프로젝트 참여 경험
• MEDDPICC/Command of the Message와 같은 인기 있는 세일즈 방법론/프레임워크 이해
• MongoDB 및 클라우드 공급 자격증 보유 (e.g. AWS, Microsoft Azure, Google Cloud)

What you do at MongoDB

이 직무는 상황이나 데이터를 심도 있게 분석해야 하는 복잡한 기회를 다룹니다.

• 설계 및 아키텍처: 대규모 소프트웨어 프로젝트를 위해 확장 가능하고 성능이 뛰어난 애플리케이션, 시스템, 인프라 설계
• 고객 조언 및 가치 전달: MongoDB의 아키텍처 패턴과 최적화 전략을 고객에게 안내하고, 관련 이해관계자에게 비즈니스 가치를 명확히 전달
• 영업 협업: 기술적 발견, 데모, 가치 검증, 프레젠테이션 등 영업 과정에서의 기술적 부분 담당
• 수요 창출: 산업 행사 및 고객 기반 마케팅 이벤트에 참여하여 기술적 이니셔티브를 통한 수요 창출
• 고객 성공: 강력한 고객 관계 구축, 고객 챔피언 육성, 성공 및 만족 보장
• 혁신 및 개선: 필드 피드백을 제품 팀에 전달하는 등 MongoDB 솔루션 및 프로세스 혁신 및 개선
• 교육 및 개발: MongoDB 제품군 및 산업 동향에 대한 지속적인 학습과 자기 개발

What you will learn

MongoDB 제품군

• 핵심 데이터베이스 서버: MongoDB 핵심 데이터베이스의 기본 및 고급 기능 숙달
• Atlas 및 고급 서비스: Atlas(완전 관리형 클라우드 데이터베이스 서비스), Atlas 스트림 처리, Atlas 데이터 레이크, Atlas 전체 텍스트 검색, Atlas 벡터 검색 및 차트에 대한 전문성 확보
• Relational Migrator: 관계형 데이터베이스의 원활한 마이그레이션 툴

시장 관련 기술

• 하이퍼스케일러 생태계: 하이퍼스케일러 플랫폼의 클라우드 서비스를 활용하여 복잡한 시스템 설계 전문성 확보
• 보완 기술: Apache Kafka, Kubernetes와 같은 파트너 및 보완 기술 전문성 강화

현대적 아키텍처 설계

• 설계 패턴 및 방법론: 마이크로서비스, DevOps, 클라우드 및 보안의 모범 사례 수용
• 최첨단 RAG 및 AI 아키텍처: 생성형 AI 여정에서 고객을 지원하고, 해당 분야의 선도적인 파트너와 협력

영업 기술 및 소프트 스킬

• 효과적인 커뮤니케이션: 프레젠테이션, 데모 및 화이트보드 기술 숙달
• 고객 상호작용: 발견 및 이의 제기 처리 전략 개발

업계 통찰

• 다양한 시장 분야: 다양한 산업 전반의 흥미로운 사용 사례에 대한 경험

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

This role is remotely in the South Korea region.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role. 
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle.
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• [Placeholder for required security clearance]

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders. 
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database.

• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts.

• Relational Migrator: Learn to migrate from relational databases seamlessly.

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms. 

• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes.

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.

• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding.

• Client Interaction: Develop strategies for discovery and objection handling.

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job's mission

In this role, you will develop core control software and common Process Module Controller functionalities used across multiple ASM semiconductor equipment platforms, including PEALD, PECVD, and EPI systems.

You will design and implement core software components and equipment drivers that are tightly integrated with real production equipment, playing a critical role in improving stability, productivity, and performance across diverse semiconductor manufacturing environments.

What you will be working on

• Develop equipment control software for Process Modules
• Design and implement software features using C++ and/or C#
• Create and maintain software-related technical documentation
• Control and integrate various devices within semiconductor equipment
• Develop device interfaces using multiple communication protocols such as TCP/IP, EtherCAT, DeviceNet, and Serial
• Develop touch-based user interfaces (UI/UX) for equipment control
• Analyze and resolve issues (defects and bugs) occurring at customer and manufacturing sites
• Verify software using simulators and demo equipment
• Perform software updates/upgrades for equipment and validate new functionalities
• Develop software components required for new PEALD/PECVD process development
• Collaborate effectively with cross-functional teams

What we are looking for

• Bachelor’s degree or higher in Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related field
• Minimum 3 years of experience in software development
• Strong understanding of object-oriented programming using C++ or C#
• Experience with Windows OS–based programming (e.g., .NET, MFC, WinForms, WPF)
• Experience analyzing Windows OS events
• Experience with multi-process programming and inter-process communication (IPC)
• Proven experience in end-to-end software development
  (Requirements → Design → Implementation → Verification → Deployment)
• Strong ownership and proactive work attitude
• Team-oriented mindset with strong collaboration skills
• Persistent and detail-oriented bug tracking and root cause analysis skills
• Experience in communication development using TCP/IP, RS232, DeviceNet, and EtherCAT
• Experience using software configuration management tools such as Jira and Git
• No restrictions on overseas business travel

What sets you apart

• Experience in semiconductor industry and working in fab environment
• Experience in equipment control software development for advanced industries
• Business-level proficiency in English
• Experience with ST (PLC) programming language
• Experience with TwinCAT topology configuration

Job's mission

ASM is a leading, global supplier of semiconductor process equipment for wafer processing. We deliver innovative technology solutions to the world’s leading semiconductor manufacturers.  We are a dynamic, growing company and provide groundbreaking solutions that are helping to make semiconductor devices smaller, faster, and more powerful.

ASM International NV is headquartered in the Netherlands. Our over 4,700 employees are based in 14 countries, including the United States, Europe, Japan, Korea, Taiwan, and Singapore. We benefit from this diverse perspective and the advantages of bringing together the best brains in the world to create new breakthroughs, turning today’s challenges into tomorrow’s opportunities.

As a software development engineer, you will develop control software for ASM semiconductor equipment.

What you will be working on

• Leading and improving the SQA process.
• Evaluate, recommend, and implement automated testing tools and strategies.
• Research new tools, technologies, and testing processes.
• Maintain and enhance the functionality of our internally developed (C#) modeling engine testing tool.
• Design test plans, scenarios, scripts, or procedures.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Document test procedures to ensure replicability and compliance with standards

What we are looking for

• Excellent written and English communication skills
• Team player who enjoys supporting and working with others
• S in Computer Science or related field
• Proficient with UI/BDD and end-to-end testing tools
• Minimum 4 years of professional experience in software development or automation engineering, or similar role.
• Proficiency in software development using C++ and C#

What sets you apart

• Experience in development and usage of Git, SVN, or Jira.
• Working as part of a Scrum or other Agile software team
• Practical experience in utilizing automation tools (WinAppDriver, SmartBear TestComplete).
• More than 4 years of experience in the semiconductor industry.
• Experience in developing automation tools and writing test cases.

Job's mission

At ASM, the Software Engineering Team delivers software that produces immediate and tangible results in the operation of advanced semiconductor processing equipment. Our systems directly control critical hardware subsystems, including robotics, gas valves, temperature controllers, and other key modules.

Join our team for the opportunity to:

• Support advanced software enabling cutting-edge semiconductor manufacturing technology
• See the real-world impact of your work by driving some of the most advanced systems in the SEMI industry
• Collaborate with a global team of highly skilled Field Software Engineers
• Be part of a team leading next-generation semiconductor manufacturing control software and industry trends
• Work onsite, close to where our customers operate and where technology meets production

What you will be working on

As an experienced Software Support Engineer, you will take ownership of complex software issues in customer-facing environments and play a key role in bridging customers, field teams, and development.

• Lead and support collaboration with Software Design Engineers throughout software development, testing, deployment, maintenance, and continuous improvement for semiconductor manufacturing equipment
• Diagnose and triage system-level issues spanning software, mechanical, and electrical domains
• Own and manage technical escalation calls with field support engineers and customers at the local level
• Work closely with QA and Support teams to reproduce reported issues and add confirmed defects to the regression test suite
• Act as the primary technical voice of the customer by gathering requirements, aligning priorities, and translating needs into clear, accurate software specifications
• Support debugging and fixing complex issues, and when possible, develop small enhancements to improve system stability or functionality
• Author, revise, and review system specifications, software designs, test plans, and other software documentation
• Investigate and troubleshoot internal and external inquiries, questions, and problem reports; provide root-cause analysis, solutions, and viable alternatives
• Participate in system design teams to review architecture, interfaces, and system behavior from a support and customer-impact perspective
• Work with customers to upgrade tools to the latest software versions and actively support qualification and validation activities

What we are looking for

• Demonstrated analytical thinking and strong problem-solving skills applied to complex software systems
• Experience supporting software in production or customer-facing environments
• Proven ability to diagnose and resolve issues involving software, hardware, and system integration
• Hands-on experience with software development using general-purpose programming languages such as C++ or C#
• Proficiency in reading existing code, performing root-cause analysis, and using debuggers and integrated development environments (IDEs) effectively

What Sets You Apart

Required / Core Experience

• Educational background in Computer Science, or Computer, Electrical, or Mechanical Engineering (or equivalent practical experience)
• Over 5 years of experience solving software-related problems in complex systems

Preferred Experience

• Software development or support for machine control systems, including semiconductor manufacturing equipment
• Experience with real-time control software and multi-threaded applications
• Development experience on Windows and real-time operating systems
• Knowledge of data communications, networking, and fieldbus technologies such as EtherCAT
• Experience with device drivers or other interrupt-driven software
• Development or troubleshooting experience with graphical user interfaces (GUIs)
• Understanding of complex scheduling algorithms and deadlock avoidance
• Ability to read and interpret specifications, designs, communication interfaces, and API documentation

• Professional experience supporting customers or engineering teams using Japanese and/or Chinese (written or verbal)

Job’s Mission

As a Field Software Engineer at ASM in our Sales & Service function based in Korea, your mission is to become a trusted technical expert supporting the installation, maintenance, and optimization of ASM's advanced semiconductor equipment. With structured onboarding and mentorship, you’ll contribute to ensuring our tools perform at the highest standards while developing hands-on experience in a highly dynamic, customer-facing environment.

What You Will Be Working On

• Support SW Design Engineers in development, testing, deployment, maintenance and improving software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with SW team and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customers to write correct specs for features and help with fixing bugs and develop small features if possible
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives because of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customers to upgrade tools to the latest SW version and help with the qualification
• Troubleshooting complex, microprocessor-controlled electromechanical systems.

• Providing tool-down repair support in complex situations and working collaboratively in cross-functional teams to develop and present action plans for issue resolution.
• Performing on-site service at various customer locations, primarily in cleanroom environments.
• Ensuring a high level of customer satisfaction through advanced service skills and permanent problem resolution, always maintaining a “safety first” mindset.
• Delivering comprehensive and timely service reports.

What We Are Looking For

• Bachelor’s or master’s degree in a relevant field related to software, or semiconductor-related engineering fields.
• New graduates are welcome to apply
• Candidates with at least two years of experience in a semiconductor equipment company are preferred.
• A strong interest in the semiconductor industry and eagerness to build a career in field software engineering.
• Effective communication skills in both Korean and English.
• Strong analytical and problem-solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Proficiency in MS Office applications.
• Willingness to travel and work at customer sites
• A proactive attitude, with a strong desire to learn, grow, and work in a fast-paced technical environment.

Job’s Mission

As a Field Software Engineer at ASM in our Sales & Service function based in Korea, your mission is to become a trusted technical expert supporting the installation, maintenance, and optimization of ASM's advanced semiconductor equipment. With structured onboarding and mentorship, you’ll contribute to ensuring our tools perform at the highest standards while developing hands-on experience in a highly dynamic, customer-facing environment.

What You Will Be Working On

• Support SW Design Engineers in development, testing, deployment, maintenance and improving software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with SW team and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customers to write correct specs for features and help with fixing bugs and develop small features if possible
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives because of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customers to upgrade tools to the latest SW version and help with the qualification
• Troubleshooting complex, microprocessor-controlled electromechanical systems.

• Providing tool-down repair support in complex situations and working collaboratively in cross-functional teams to develop and present action plans for issue resolution.
• Performing on-site service at various customer locations, primarily in cleanroom environments.
• Ensuring a high level of customer satisfaction through advanced service skills and permanent problem resolution, always maintaining a “safety first” mindset.
• Delivering comprehensive and timely service reports.

What We Are Looking For

• Bachelor’s or master’s degree in a relevant field related to software, or semiconductor-related engineering fields.
• Candidates with at least 5 years of experience in a semiconductor equipment company are preferred.
• A strong interest in the semiconductor industry and eagerness to build a career in field software engineering.
• Effective communication skills in both Korean and English.
• Strong analytical and problem-solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Proficiency in MS Office applications.
• Willingness to travel and work at customer sites
• A proactive attitude, with a strong desire to learn, grow, and work in a fast-paced technical environment.