Senior UX/UI Designer, pipelining - The active hiring process for this role is planned during summer.

Skopje, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This role will be part of our Experience & Engineering unit. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Lufthansa, Inter Milan, Gant, BioNTech and Beiersdorf.

JOB PURPOSE

In this role, we would like to explore the possibility of opening a UX/UI department in our offices in Skopje, shaping top-notch experiences for international clients. You’ll collaborate with DEPT® teams across Europe, tackle complex design challenges, and push design quality to the next level. You're not just a strong designer, you’re a people-first person, who challenges conventions, and helps shape a thriving team culture. With hands-on design, you'll play a key role in putting our Macedonian design team on the map.

KEY RESPONSIBILITIES

• Translate strategy and insights into well considered journeys, wireframes and visual interface designs rooted in robust design principles;
• Presenting your work to clients and stakeholders, handling input and managing feedback;
• Collaborate with global DEPT® colleagues to help international clients reach their digital goals;
• Foster a design-driven culture through knowledge sharing and best practices

WHAT WE ARE LOOKING FOR

• 6+ years of experience as UX/UI designer at an agency or renowned brand;
• Experience with diverse digital design projects for large brands;
• A strong portfolio (website or PDF) demonstrating your experience and passion;
• A great communicator that is not afraid to take initiative;
• Experience with working in multidisciplinary teams;
• Experience with Figma and Design Systems is a must;
• Experience in motion design (Jitter) and AI tools is a big plus;
• Working proficiency in English;
  
  

WE OFFER

• Transparent career development and pay;
• A flexible, hybrid working policy 
• A rewarding, supportive and healthy company culture.
• Supplemental and additional health insurance;
• Pension scheme: third pillar pension fund; 
• Referral bonus program;
• Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

WHO ARE WE? 

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Conversational UX Designer - German speaking

German C1 conversational working proficiency required

Budapest, Zagreb, Skopje, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

As UX Conversational Designer you lay the foundation for fantastic end-to-end user experiences: Combining UX design, dialogue structuring, and advanced prompt crafting to support intelligent, natural interactions in both chat and voice. You have an appetite for complex challenges and can’t wait to translate them into beautiful and smart digital products. And you enjoy working in a dynamic environment with the best and most fun people the industry has to offer.

WHAT YOU´LL DO

• Bringing new ideas around AI assistant best practices and cross-industry insights towards your project teams;
• Designing conversational flows and dialogue structures;
• Defining tone, voice, and assistant personality that works across channels and interaction styles;
• Translate strategy and insights into well considered user-centered flows;
• Substantiate your design choices with annotations and create simple prototypes;
• Presenting your work to clients and stakeholders and handle input and feedback;
• Working back-to-back with Product Managers, AI engineers and developers to help shape the final user experience; 
• Conduct testing and iterative improvement of conversations and prompts, based on user behavior, conversational metrics, and qualitative feedback.

WHAT YOU BRING

• 4+ years of experience as UX and/or Conversational designer at an agency or renowned brand;
• Experience with designing chatbot or voicebot solutions;
• Excellent writing and communication skills, especially for task-oriented and natural-sounding dialogues
• A strong portfolio (website or PDF) demonstrating your experience and passion;
• Experience with working in multidisciplinary teams;
• Working proficiency in English and German;
• Experience with Figma and collaborative tools;
• Availability to start working in Germany.

WE OFFER:

Please note that benefits may vary by location.

• Hybrid working policy
• Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.