The Role

Gradial is hiring its first Product Marketing Manager to define the category and build the product marketing function from the ground up. You’ll own how we position the company to executives, buyers, operators, analysts, and the market at large. This is a foundational role reporting to the Founder and Chief Growth Officer, built for someone who joined an early-stage startup and drove it through a significant scale phase as a category-defining business.

You’ll shape the narrative across our full portfolio, from core platform positioning to launches, customer stories, competitive strategy, and analyst relations. You’ll work closely with founders, product, sales, and customers to ensure Gradial tells one clear story everywhere it matters. We’re looking for someone with strong instincts, sharp judgment, and high conviction who knows how to make a new category feel inevitable.

What You’ll Own

• Define and defend Gradial’s positioning across the portfolio, ensuring our homepage, pitch, launches, and market narrative tell one clear story
• Name and shape the category before someone else does through sharp messaging, proprietary research, and language that sticks in the market
• Own product and company messaging for executives, buyers, operators, and technical stakeholders across every major channel
• Lead product launches as narrative moments, building the storyline, proof points, founder content, customer voice, and go-to-market coordination end to end
• Build competitive positioning that helps us win in live deals against adjacent platforms, established incumbents, and agency alternatives
• Partner closely with Sales to sharpen differentiation, strengthen objection handling, and improve win rates where it matters most
• Turn customer wins into category-defining stories by building a repeatable engine for case studies, named talks, videos, PR moments, and co-marketing assets
• Talk to customers and power users frequently, using those insights to refine messaging, uncover proof points, and keep our story grounded in reality
• Own analyst relations across top industry firms, shaping how the market understands the category and where Gradial fits
• Hold a high bar for clarity and consistency, protecting the company from diluted messaging as we scale

What We Need

• 5+ years of product marketing experience in B2B SaaS, ideally in a product-led or category-creating company
• Experience joining an early-stage startup, roughly under 250 employees, and driving it through a significant scale phase as a category-defining business
• Strong track record owning positioning, launches, competitive strategy, customer storytelling, and sales enablement
• Exceptional writing and storytelling skills with the ability to create sharp narratives that influence buyers, operators, analysts, and internal teams
• Ability to translate complex product capabilities into clear market value for both technical and non-technical audiences
• Experience working closely with founders, product teams, and go-to-market teams in fast-moving environments with little existing structure
• High ownership mindset with comfort operating as a builder and individual contributor while laying the foundation for a future function
• Strong customer instinct and a habit of staying close to users, buyer pain points, objections, and product truth
• Confidence and judgment to make strategic messaging decisions and hold the line as the company grows

Nice to Have

• Experience at a high-performing startup that scaled meaningfully from early stage to broad market adoption
• Familiarity with AI-native products, AI-leaning developer tools, or modern MarTech platforms
• Experience introducing a new category or making new market language stick in a competitive space

Compensation

The base salary range for this position is $175,000 to $195,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications.

In addition to base salary, this role is eligible for a performance-based bonus and equity grant.

Gradial offers a comprehensive benefits package, including medical, dental and vision insurance, 401(k) retirement plan, paid time off, paid sick leave, and other employee wellness programs.

ABOUT THE TEAM

WHAT YOU’LL DO

As the leader of the engineering team, you will guide a group of talented engineers in building the window into our complex, mission-critical systems.

• Lead and Mentor: Manage and grow a team of 5+ software engineers, fostering a culture of high performance, technical excellence, and collaboration. You will be responsible for the team's composition, including hiring, performance management, and career development.
• Drive Technical Strategy: Partner with Product Management, Design leadership, and other key stakeholders to define the product vision. You will own the technical roadmap, validating capabilities and mapping out timelines to turn ambitious concepts into reality.
• Solve Ambiguous Problems: Tackle complex, non-well-defined problems at the intersection of real-time graphics, data simulation, and user interaction. You will spearhead the architecture and design of robust, scalable solutions.
• Be a Hands-On Contributor: Remain deeply technical and lead by example. You are expected to contribute directly to the C++ codebase, conduct rigorous code reviews, and provide architectural guidance to solve our most challenging technical problems.
• Ensure System Excellence: Uphold and improve client stability by diagnosing and resolving defects. Drive the analysis and optimization of both memory and performance in systems that scale from high-end desktops to mobile AR platforms.
• Mitigate Technical Risk: Proactively identify technical risks and architect elegant solutions, collaborating with broader engineering groups across Anduril to ensure our success.

REQUIRED QUALIFICATIONS

• Proven experience managing and leading a team of 5+ engineers, with responsibility for hiring and performance management
• 10+ years of professional programming experience, with deep expertise in C++ and modern software engineering principles
• Shipped at least one AAA game title or equivalent real-time simulation product in a senior or lead engineering capacity
• Experience owning the technical side of a product roadmap, working closely with Product and Design to translate vision into an executable plan
• A track record of architecting and delivering solutions to complex, open-ended technical challenges in large codebases
• Solid understanding of 3D math and real-time rendering concepts
• Excellent spoken and written communication skills, with an ability to articulate complex technical ideas to both technical and non-technical stakeholders
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Linux or console platform development experience
• Experience with low-level systems, performance optimization, and memory management
• Experience building tools or visualization clients for complex simulation systems

The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re looking for a seasoned Account Manager to lead Reddit’s most strategic global partnerships (Tech) based in Seattle or LA.  As a Senior Account Manager, you’ll own one of Reddit’s largest global partnerships including agency and client-direct relationships partnering with your CP on driving measurable business outcomes and leading end to end execution of campaigns across various client KPIs. 

This role is required to be based out of Seattle or Los Angeles.

Responsibilities:

• Partner closely with Client Partners to understand each advertiser’s business model, strategic priorities, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
• Collaborate cross region & activate campaigns at global scale
• Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and industry expert
• Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses
• Analyze campaign performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve primary KPI
• Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
• Educate clients and media agency partners on Reddit’s advertising capabilities, measurement approaches, creative best practices, and platform positioning
• Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
• Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution

Required Qualifications:

• 5-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Strong collaborator
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

About the role:

The Technical Program Manager (TPM) for Solutions Integration Services partners with our largest customers to proactively identify, scope, and prioritize high-impact integrations that drive meaningful business outcomes.
In this role, you will lead customer-facing discovery and delivery conversations, translate business needs into well-scoped technical projects, and orchestrate cross-functional delivery with Services, Customer Success, Sales and R&D teams.
You will serve as the primary owner of integration planning and technical scoping for assigned enterprise accounts, ensuring customers receive the most value from our platform through thoughtfully prioritized, technically sound integration solutions.
This is a highly cross-functional, customer-facing role that blends technical fluency, relationship management, and program orchestration.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You enjoy shaping integration strategies: You like working with customers to understand their systems, workflows, and goals, then turning those insights into clear, actionable integration project roadmaps.
• You thrive in technical, customer-facing roles: You’re comfortable discussing APIs, data flows, and architecture at a high level while also building strong relationships with stakeholders.
• You enjoy orchestrating complex initiatives: You bring together Engineering, Product, Sales, and Services teams to move projects from idea to delivery.
• You value impact over volume: You care about delivering the right integrations first — prioritizing projects that drive meaningful customer outcomes.

In this role, you will:

Lead integration planning for enterprise customers

• Own customer-facing integration discovery and roadmap conversations
• Develop and maintain integration roadmaps aligned to customer priorities
• Identify the most strategic integrations to pursue first

Scope and prioritize technical projects

• Translate business needs into clearly scoped technical projects
• Perform technical vetting to ensure feasibility and alignment
• Partner with customer account teams on prioritization decisions
• Define project goals, success criteria, and expected impact

Drive cross-functional coordination

• Work closely with Solutions Integration Engineers, Product, Engineering, Sales, Support, Customer Success, and Implementation teams
• Provide delivery teams with context, documentation, and alignment

Support scalable integration initiatives

• Scope and coordinate pre-built or repeatable integration solutions
• Partner with internal teams to bring standardized integrations to market
• Support deployment plans in customer or Samsara hosted environments

Track outcomes and impact

• Maintain accurate CRM records for integration initiatives
• Track project completion, adoption, and integration maturity improvements
• Report on success metrics quarterly

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of experience in Technical Program Management, Solutions Architecture, or a related technical customer-facing role
• Experience working with APIs, integrations, and technical systems
• Strong customer-facing communication and stakeholder management skills
• Ability to translate business needs into technical project scope
• Proven ability to work cross-functionally with Product, Engineering, Sales, and Services teams
• Comfortable operating in a fast-paced, evolving environment
• Strong organizational and prioritization skills
• Bachelor’s degree from a 4-year institution

An ideal candidate also has:

• Prior experience as an Engineer, Architect, or Technical Consultant
• Enterprise SaaS or platform experience
• Strong understanding of system integrations and data flows
• Experience working with large, complex customer environments
• A strategic mindset with attention to technical detail
• A bias for action and ownership

Product at Brex

The Product team is at the forefront of Brex's mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, we identify and scope out the most impactful opportunities for Brex to tackle. We are responsible for aligning cross-functional teams — such as Engineering, Legal, Compliance, and Design — on key decisions. We set strategy and drive products from inception to launch, enabling Brex to grow rapidly and help our customers reach their full potential.

What you’ll do

As a Staff Product Manager at Brex, you will operate at the intersection of product strategy, technical depth, and business impact. You will define and drive multi-quarter strategy within one of Brex’s most critical product domains, leading initiatives that materially shape the company’s trajectory. You will be expected to identify the highest-leverage problems, frame them with rigor, and mobilize cross-functional teams to deliver step-function improvements in customer value, revenue, efficiency, or distribution. You will work directly with senior leaders across Product, Engineering, Design, Data, Risk, Legal, Compliance, Finance, and GTM. You will influence decisions beyond your immediate team and elevate the standards of product thinking across the organization.

Where you’ll work

This role will be based in either our San Francisco, Seattle or New York City office. You must be willing to work in the office at least 3 days per week on Monday, Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year, for a minimum of one week at a time.

Responsibilities

• Define and own a multi-quarter product vision and strategy aligned to Brex’s highest company priorities.
  
  
• Identify high-leverage opportunities that create durable competitive advantage, not just incremental improvements.
  
  
• Lead complex, cross-functional initiatives that span multiple teams, systems, and stakeholder groups.
  
  
• Develop deep domain expertise in your area (e.g., financial infrastructure, risk systems, growth systems, payables ecosystem, etc.) and use it to inform product direction.
  
  
• Partner closely with Engineering to design scalable technical systems, engaging meaningfully in architectural discussions and tradeoffs.
  
  
• Set clear success metrics tied to company-level outcomes and hold teams accountable to measurable impact.
  
  
• Drive structured decision-making in ambiguous environments, balancing speed with rigor.
  
  
• Influence senior leaders and executives through clear thinking, strong written narratives, and data-backed recommendations.
  
  
• Improve product craft and operating standards across the organization, mentoring PMs and elevating how we build.
  
  

Requirements

• Experience: 7–10+ years of product management experience, with a demonstrated track record of leading complex, high-impact product initiatives in high-growth B2B or fintech environments. Experience building platform or financial infrastructure products is strongly preferred.
  
  
• Strategic rigor: Proven ability to define product strategy that translates into measurable business outcomes.
  
  
• Technical depth: Strong fluency in technical systems and architecture. You are comfortable discussing APIs, data models, experimentation frameworks, and system tradeoffs with engineers.
  
  
• Analytical excellence: Highly data-driven. Strong experience defining metrics, running experiments, and using SQL (or similar tools) to guide decisions.
  
  
• Executive communication: Exceptional written and verbal communication skills. Ability to influence senior stakeholders through structured thinking and compelling narratives.
  
  
• Systems mindset: Ability to reason holistically across product, technical, operational, compliance, and revenue systems.
  
  
• High standards: Demonstrated ability to raise the quality bar — for product thinking, execution, and customer experience.

Compensation

The expected salary range for this role is $240,000 - $300,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Manager of Machine Learning Engineering within the Advanced Technologies Group to lead the technical vision and execution of our foundational systems that power our next generation of AI. You will oversee 4 critical pillars within the Machine Learning org:data engineering, annotation pipelines, ML Infrastructure and Deployment of Agentic AI solutions. You are a hands-on, senior technical leader with a broad dynamic range, capable of providing high-level strategic direction while remaining technically proficient enough to dive into the weeds with your team. Your mission is to transition state-of-art models into robust, autonomous production systems that automate complex enterprise workflows.You will partner closely with internal engineering teams and external vendors to build the scalable tools and data pipelines that define the future of recognition economy.

What you'll do

• Build and maintain scalable, compliant and auditable data infrastructure to serve computer vision and AI pricing use cases 
• Build scalable data engineering pipelines and automated annotation workflows (LLM-in-the-loop) to reduce reliance on manual labeling and accelerate model iteration
• Own the MLOps lifecycle, including distributed training infrastructure, model registries, and low-latency inference services. Ensure high availability and observability for all deployed models
• Define technical direction, lead and grow a high-performance team of data and ML infrastructure engineers to influence impactful business outcomes
• Develop foundational systems to productionize agentic AI, Large Language Models (LLMs) and Vision Language Models (VLMs) solutions for workflow automation to enhance our products
• Enable Metropolis’s move into personalization and targeted advertisement through innovative ML data pipelines and feature stores
• Collaborate with external vendors and annotation platform providers to ensure high-quality data for production models
• Partner with other ML leaders (Growth , Edge deployment) and cross-functional leaders in Hardware, Platform, and Product engineering to align development roadmaps

What we're looking for

• 10+ years of professional experience in data and machine learning engineering with proven expertise in building enterprise-scale, auditable ETL pipelines and data governance mechanisms
• 5+ years of experience in leadership and management, ideally having managed other managers
• MS or PhD in computer science and/or a quantitative discipline
• Strong experience in distributed data processing like Apache Spark, Kafka, Cloud native data storage and processing services
• 1+ years experience building data /eval pipelines and deploying agentic AI solutions (LLMs and/or VLMs)
• Experience managing technical programs, defining milestones, and communicating progress to diverse audiences
• Familiarity with deep learning frameworks such as TensorFlow or PyTorch
• Strong proficiency with SQL and Python
• Engage effectively with external data providers and vendors
• Familiarity with computer vision systems and models (e.g. object detection, tracking, segmentation)

While not required, these are a plus:

• Manage large scale datasets and database tools for data processing
• Deploy ML services to the cloud with a focus on scalability and reliability
• Operate in innovative, high-growth environments

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $200,000.00 USD to $250,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AR1 #LI-Onsite

How you’ll have an impact at Paula’s Choice:  

Paula's Choice is seeking a Global Director of Controls and Financial Operations to lead the oversight, implementation, and continuous improvement of our financial control environment across the organization. This is a hands-on leadership role where you'll serve as the steward of our controls framework while remaining deeply engaged in execution. You'll balance compliance rigor with business partnership, ensuring our controls enable growth rather than constrain it—acting as a trusted partner to the business, not a policeman.

As Director of Global Controls and Financial Operations, a typical day might include a mix of the following:

• Oversee the global financial controls framework, ensuring alignment with Unilever's corporate governance standards and applicable regulatory requirements across all markets. This includes managing corporate audit processes, SOX compliance, and regular Big4 audits, while driving continuous improvement in control maturity across regions.
• Directly manage accounting operations and financial reporting functions for North America and Australia, with two direct reports: an Accounting Manager and a Financial Reporting and Controls Manager. Set the tone for hands-on problem solving and direct contribution.
• Assess and elevate control maturity across APAC and other regions where standards lag behind North America and Europe. Develop practical roadmaps to close gaps without creating unnecessary burden on local teams.
• Own day-to-day execution—building financial models, drafting control documentation, proposing process improvements, and driving adoption across the organization. This is not a supervisor-only role; you will be a doer.
• Champion AI adoption within the controls and accounting function, leading the transition of manual reconciliations and repetitive control activities to AI-driven processes. Partner with Finance AI initiatives to identify high-impact automation opportunities and set the pace for adoption across North America and Australia, serving as a model for other regions.
• Partner with business leaders to translate controls into business language, identifying and mitigating financial and operational risks without creating unnecessary friction.
• Ensure compliance with Unilever's broader corporate requirements while maintaining Paula's Choice's operational agility and speed.

The Details:

• Location: We are based in Seattle, WA. Local candidates are preferred for face-to-face collaboration.
• Hours: Typical PST business hours
• Physical requirements: Ability to handle long periods of both sitting & screen time
• Travel requirements: Less than 3%

What you’ll bring to the table:

• 8-12 years of progressive accounting and financial controls experience, ideally in a multi-region or multinational environment. Big Four audit or corporate controls background is a strong plus.
• Comfort with financial systems and tools—NetSuite, data platforms, and Excel modeling should feel natural. You don't need to be a technologist, but you should be able to own technical implementation.
• A balance of strategic thinking and practical execution. You design frameworks, but you also build the spreadsheets and write the proposals that make change happen.
• Understanding that controls serve the business. You can speak both the language of compliance and the language of commercial reality.
• Ability to work across cultures and regions, recognizing that control maturity varies and requires tailored, pragmatic approaches rather than one-size-fits-all mandates.
• Strong communication skills—you can explain complex control concepts to non-finance leaders and executives in ways that drive action and build trust.
• Genuine curiosity about AI and automation in finance. You don't need to be a technologist, but you should be excited about how AI can transform tedious control work into strategic oversight. Experience with or openness to AI-assisted tools is a strong plus.
• Comfort with ambiguity and a bias toward action. Paula's Choice is evolving; you'll help shape how we do that responsibly.

What can help you really stand out:

• Experience leading within a DTC-led premium brand

Approximate Salary Range Based on Experience and Location:

$170,000 - $190,000 USD/annually

#LI-NG1

ABOUT THE TEAM

Our Edge Compute and Communications business line, within the Connected Warfare division, delivers robust, high-performance computing and secure communications solutions directly at the tactical edge. By processing data in real-time and enabling decentralized decision-making, we empower warfighters with actionable intelligence, rapid connectivity, and unparalleled situational awareness in challenging environments.

Connected Warfare is one of Anduril's Business Lines focused on building a next-gen software-defined distributed C2 architecture focused on orchestrating and automating 3rd party combat-fielded sensors and strike-networks for synchronized joint operations. We work with mission partners and operators to deploy reliable and robust capabilities on operationally-relevant fielding timelines to meet complex challenges across the DOD and IC.

ABOUT THE JOB

We’re seeking a Technical Program Manager to ensure interoperability and integration of our software and hardware across our Menace product line. You will also have the opportunity to work on net new products, ideating on prototypes and take to market strategies. This role requires a unique blend of technical expertise, program management experience, customer focus, and an understanding of the defense sector and military systems. You will work closely with engineering, product, business, and government stakeholders to deliver innovative solutions that meet the needs of our customers and partners.

WHAT YOU'LL DO

• Able to inspire, influence and drive the engineering execution of multiple teams. Gain alignment within the team and regularly with other teams/stakeholders involved with the product/program
• Effectively communicate within engineering teams, manipulating PM tools (e.g. JIRA, Confluence) to organize and run multiple teams' sprints/regular execution cadence and ensure the teams understand how their work connects to higher level milestones. Generate and speak to planning artifacts and high-level engineering artifacts for multiple teams. Succinctly message progress, risks, and mitigations to team-adjacent leadership/stakeholders
• Understand the architecture and positively influence engineering decisions of multiple products or functional areas. Able to engage with cross-functional teams (e.g. SW, HW, T&E, Product)
• Act in a leadership role for the team and coordinate closely with leaders or cross-functional stakeholders. Create clear understanding within the team, and with cross-functional stakeholders, about team and program goals/milestones
• Discover inefficiencies in team operations and develop durable solutions to improve the day-to-day life of developers. Build and manage 6-12 month roadmaps, creating clear milestones utilizing inputs from cross-functional stakeholders
• Routinely engage with external stakeholders to surface and clarify pain points and solve problems related to operating prototypes. Deploy and support prototypes in the field at customer events
• Regularly assist and teach other engineers, act as legacy SME
• Keep up to date with industry technologies and identify technologies that would be applicable to defense problems

REQUIRED QUALIFICATIONS

• Minimum 5 years experience as a Technical Program Manager, Product Manager, Engineering Manager, or Engineer for a commercial technology or aerospace and defense company
• Strong technical background with familiarity in systems engineering, software development, networking, and hardware engineering
• Experience shepherding complex technical projects from concept to prototype to full-rate production
• Ability to work within organizations with minimal structure and with minimal direction
• Proven client-facing technical program management and/or systems engineering experience
• Demonstrated ability to translate complex technical issues into business-impact insights
• Experience with Agile methodology
• Exceptional organizational and communication skills
• Willingness to travel as needed (up to 30%)
• Active U.S. Secret clearance

PREFERRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics
• 3+ years experience designing and developing software
• PMP Certification
• Experience in UX design or related field with a focus on complex systems or products.
• Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
• Familiarity with a defense acquisition processes, compliance, and reporting requirements
• Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
• Active U.S. Top Secret clearance

The Vice President, Customer Experience is a strategic, high-impact leader responsible for defining and scaling a unified customer experience model across North America. Based in Bellevue, WA, this role leads a consolidated team of Customer Experience Managers (CXMs), combining Customer Success and Technical Account Management into a single, outcome-driven function.

A core mandate of this role is accelerating adoption of Talkdesk’s AI-powered solutions, ensuring customers fully realize the value of automation, intelligent routing, and AI-driven customer engagement. The VP will champion an AI-first mindset—both internally and externally—guiding customers on how to operationalize AI to transform their contact center strategies and deliver measurable business outcomes.

As a leader of leaders, this executive aligns business value with technical execution, driving seamless customer journeys that maximize adoption, retention (NRR), and expansion across complex enterprise accounts. The role requires deep technical expertise—ideally grounded in early-career experience in product, engineering, or architecture—paired with strong executive presence to engage from developers to the C-suite.

Key Responsibilities

Leadership & Organizational Strategy

• Build, lead, and scale a high-performing, multi-layered CX leadership team across North America
• Drive the evolution to a unified CXM model, integrating business and technical skill sets into a single customer-facing function
• Establish career paths and competency models emphasizing technical depth, AI fluency, and business acumen
• Cultivate a culture of innovation, accountability, and AI-first thinking across the organization

AI Adoption & Customer Transformation

• Lead the adoption and expansion of Talkdesk AI solutions across the customer base, ensuring customers leverage AI to drive efficiency and differentiated experiences
• Partner with customers to define and execute AI strategies, including automation, conversational AI, and intelligent orchestration
• Embed AI best practices into all stages of the customer lifecycle—from onboarding through expansion
• Act as an internal and external evangelist for AI-driven customer experience transformation

Customer & Technical Strategy

• Serve as the executive bridge between customer technical teams and internal Product & Engineering organizations
• Translate platform performance, AI utilization, and technical health into clear business outcomes and ROI
• Provide executive oversight on complex initiatives, including APIs, CRM integrations, and AI-enabled workflows
• Act as the voice of the customer to influence product innovation, particularly in AI and automation capabilities

Growth, Retention & Executive Engagement

• Own North America retention and expansion targets (NRR and GRR) across strategic accounts
• Partner closely with Sales and GTM leadership to identify AI-led growth opportunities
• Build and maintain C-suite relationships, positioning AI adoption as a strategic lever for business transformation
• Serve as the senior escalation point for complex technical and transformational engagements

Operational Excellence & Transformation

• Develop scalable playbooks that integrate AI adoption into onboarding, adoption, and lifecycle management
• Implement frameworks to measure technical health, AI utilization, and customer maturity
• Lead organizational transformation, integrating technical and business roles into a cohesive, AI-enabled CX model
• Drive operational rigor, consistency, and data-driven decision-making across the post-sales lifecycle

Qualifications

• 15+ years of experience in Customer Success, Technical Account Management, Professional Services, or Product within enterprise SaaS (CCaaS/CX platforms preferred)
• Strong technical foundation, ideally with early-career experience in Product, Engineering, or Solution Architecture
• Demonstrated experience driving AI/automation adoption for enterprise customers, with a clear understanding of how AI delivers business value
• Proven track record leading global or regional (North America) multi-tiered teams in high-growth environments
• Deep expertise in cloud architecture, APIs, enterprise integrations (e.g., CRM systems), and AI-driven platforms
• Experience supporting complex industries such as Financial Services, Healthcare/Life Sciences, and Retail
• Strong change management background, including organizational design and transformation initiatives
• Startup mindset with a bias for action, adaptability, and comfort operating in ambiguity; prior startup or high-growth company experience preferred but not required
• Exceptional executive communication skills, with the ability to influence both technical and business stakeholders
• Data-driven mindset with the ability to connect technical performance and AI adoption to financial outcomes (NRR, ROI, EBITDA)
• Bachelor’s degree required; MBA or advanced leadership training preferred 

Pay Range (OTE Pay):   $288,500 - $396,500

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 04/16/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Job Summary

The Director of Forward Deployed Engineering is the executive leader responsible for building and scaling the platform that accelerates Customer Experience Automation (CXA) and Agentic AI deployments across Talkdesk's largest enterprise customers. Rather than solving each customer engagement from scratch, you will lead a high-caliber team of engineers who create the reusable libraries, evaluation systems, and safe deployment infrastructure that make every subsequent implementation faster, more accurate, and increasingly differentiated.

This role requires a unique blend of strategic organizational leadership, deep technical expertise in AI/ML, and a platform-engineering mindset. Your work will feed critical field insights back to the core Product and Engineering teams and directly influence the long-term platform roadmap.

Duties and Responsibilities

• Platform Strategy & Vision: Define and execute the strategy for the FDE platform — a proprietary system of industry-verticalized prompt libraries, integration skills, and automated evaluation suites that accelerate CXA implementations and compound in value over time.

• Operational Excellence: Develop and execute the FDE operational strategy, defining the "golden path" for deployments, ensuring scalability, security, and high performance across all client environments.

• Cross-Functional Bridge: Serve as the primary liaison between Sales, Product Management, and Core Engineering. Advocate for platform capabilities that solve recurring customer pain points and align the field team with the product roadmap.

• Technical Governance: Identify and mitigate complex technical risks across agentic deployments. Ensure the team maintains technical excellence and follows best practices for RAG systems, multi-agent orchestration, API integrations, and secure data architecture.

• Team Development & Mentorship: Hire, manage, and mentor a team of FDEs. Foster a culture of platform thinking, high-stakes problem solving, and continuous learning in the rapidly evolving AI landscape.

• Executive Technical Authority: Act as the ultimate technical escalation point for customers. Build high-trust relationships with customer CTOs and VPs of Engineering during the most critical phases of the deployment lifecycle.
  
  

Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, AI/ML, or a related technical field.
• Experience: Minimum of 9–12 years of experience in software engineering or professional services, including at least 5 years in a significant leadership role (Manager or above) managing customer-facing technical teams.
• AI/ML Domain Expertise: Deep understanding of Agentic AI Architecture, including multi-agent orchestration, prompt engineering, and RAG (Retrieval-Augmented Generation).
• Technical Depth: Strong architectural knowledge of systems integration (APIs, webhooks, message queues) and the ability to review production-grade code in Python, Javascript, or Typescript.
• Field Experience: Proven track record of delivering high-stakes technical projects in complex enterprise environments (e.g., Healthcare, Financial Services, or CCaaS).
• Leadership Skills: Exceptional ability to motivate and grow a team of high-performing, autonomous "hybrid" engineers who excel at both coding and client interaction.
• Strategic Thinking: Demonstrated success in turning one-off customer solutions into scalable, repeatable engineering patterns.
• Communication: Mastery in translating "deep tech" AI concepts into business value for executive stakeholders.

Pay Range (Base Pay):   $260,000 - $409,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 7 days from the posting date. The application was posted on 04/07/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, engineers, GTM teams, and the executive leadership to build cutting-edge AI capabilities that accelerate growth and lead to market leadership.

In this role, you will oversee a mix of strategic product leadership and people management, with the opportunity to guide both product innovation and team development. As a key partner to our GTM teams, you’ll serve as the face of the AI platform, engaging with customers, prospects, and partners to drive adoption and success.

Job Summary:

• The Principal Product Manager is responsible for leading the development and management of complex products from ideation to launch. This includes defining product strategy, conducting market research, developing product roadmaps, and collaborating with cross-functional teams to ensure successful product launches. The Principal Product Manager is a senior leader who provides guidance and direction to other product managers and technical staff.

Duties and Responsibilities:

• Lead the development and management of complex products, from ideation to launch, ensuring they are completed on time, within budget, and meet quality standards
• Work closely with cross-functional teams, including engineering, design, sales, and marketing, to ensure that all aspects of the product are aligned
• Develop and maintain product roadmaps and feature backlogs, and track progress against milestones
• Conduct market research and gather customer feedback to identify customer needs and pain points, and use this information to inform product decisions
• Develop and maintain strong relationships with customers and other key stakeholders, in order to identify critical use cases that can be solved by AI solutions and gather feedback to improve product capabilities and inform future launches
• Use data and metrics to measure the effectiveness of products and features, and make data-driven decisions to optimize product performance
• Manage the product lifecycle, from launch to end-of-life, ensuring that products are updated and maintained as needed
• Provide leadership and guidance to other product managers and technical staff, ensuring they have the resources and support needed to complete their work
• Manage relationships with suppliers, vendors, and contractors to ensure that products are developed and delivered on time and within budget
• Ensure that all product work is completed in compliance with industry regulations and standards.

Qualifications:

• Bachelor's degree in Business, Marketing, Engineering, or a related field
• At least 5 years of experience in product management, with a proven track record of successfully launching and managing complex products
• Strong leadership and product management skills, with the ability to manage and motivate a team of product managers and technical staff
• Strong analytical skills, with the ability to use data and metrics to make informed product decisions
• Experience in developing product strategy and roadmaps, with a deep understanding of customer needs, market trends, and competitive landscape
• Excellent communication skills, with the ability to effectively communicate product strategy and vision to cross-functional teams and senior leadership
• Experience working in an agile development environment, with a strong understanding of agile methodologies
• Proven experience managing a portfolio of AI driven products, with a strong ability to prioritize features, models, and experiments across multiple products simultaneously.
• Understand and be able to explain with detail the concepts of AI, generative AI, Agentic AI and underlining technologies (LLMs, prompts, vectors, among others).
• Strong understanding of industry regulations and standards with exposure to and knowledge of AI technologies

Pay Range (Base Pay):   $115,000 - $273,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 7 days from the posting date. The application was posted on 5/1/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

The Opportunity

We're looking for a Senior Engineering Manager to lead and scale Grow Therapy's iOS engineering team. You'll own the technical vision, people strategy, and execution for our mobile platform — building consumer-grade experiences that help millions of clients access mental healthcare, and thousands of providers manage thriving practices.

As a Senior Engineering Manager within our engineering leadership team, you'll build and develop a high-performance iOS team, drive the technical strategy for our mobile platform, and partner closely with Product, Design, and cross-functional stakeholders to shape what gets built. This role sits at the intersection of mobile craft, product thinking, and engineering leadership. You'll bring clarity to ambiguity, raise the bar for iOS quality, and create an environment where engineers do their best work.

This is a rare opportunity to define the mobile experience for the future of mental healthcare — building the kind of polished, intuitive app that makes care accessible at a national scale.

What You'll Be Doing

• Define and own the long-term technical vision and strategy for the iOS platform, ensuring our mobile experience is on par with the best consumer apps (Airbnb, Uber, Duolingo)
• Lead, mentor, and grow a team of 8 - 9 iOS engineers — raising the bar for craft, code quality, performance, and mobile UX
• Partner with Product and Design leadership to shape the mobile roadmap, ensuring engineering influences direction and doesn't just execute
• Drive high-quality, high-velocity shipping with strong operational frameworks for planning, prioritization, and delivery excellence
• Build scalable mobile architecture — owning decisions around app performance, offline capabilities, release management, CI/CD, and platform tooling
• Use data to guide decisions, instrument systems, measure impact, and continuously optimize the iOS experience
• Execute on performance management — coach engineers on day-to-day challenges and long-term career development, maintain standards of excellence, and recognize outperformance
• Foster a welcoming, collaborative, high-trust team culture with low non-regrettable attrition, even in a remote-first environment
• Contribute to the broader engineering organization by collaborating with peer Senior EMs and leaders on org-wide initiatives and engineering culture

You'll Be a Good Fit If

• You have 6+ years of professional software engineering experience, including 4+ years leading engineering teams and at least 2+ years managing iOS or mobile-focused teams
• You have strong iOS technical depth — you understand Swift, UIKit/SwiftUI, mobile architecture patterns, and can engage deeply with your team on technical decisions
• You have a track record of shipping polished, high-quality mobile experiences at scale in a consumer or marketplace environment
• You bring a product engineering mindset — you deeply understand user needs and translate them into delightful, high-performance mobile experiences
• You've scaled teams through rapid growth — you know how to hire, onboard, and develop engineers while maintaining quality and velocity
• You have exceptional communication and cross-functional leadership skills, including the ability to influence non-technical stakeholders
• You operate with a founder's mindset — ownership, speed, scrappiness, resilience, and a bias toward action
• You are passionate about building high-performance teams and developing engineers into future leaders

Role Details:

• Employment Type: Full Time, Exempt
• Base Compensation: $225,000–$300,000 USD Annually.

Work Arrangement: Hybrid, with required in-office presence 3 days per week at our San Francisco, New York, or Seattle office. This role also includes travel 2–3 times per year for company and department offsites.

The MongoDB Compliance team manages the strategy, execution, and maintenance of our global security certifications and regulatory requirements. We ensure that our cloud database products meet the rigorous security standards required by our customers in the most highly regulated industries worldwide.

We act as the primary interface between external auditors and our internal Product, Engineering, and Legal teams. Our goal is to translate complex regulatory requirements into scalable operational processes, maintaining a compliant and audit-ready posture across our diverse portfolio.

The Commercial Compliance Program Manager role is an individual contributor role responsible for leading high-stakes audits and specialized compliance workstreams. This role owns the lifecycle of complex frameworks like IRAP, ENS High, PCI, SOC2 and ISO 22301, and manages the relationship with our Financial Services customers during audit deep-dives. You will lead internal audit cadences and perform gap analyses for new market expansions.

You are more than a task-tracker; you own the program's success. By mapping technical evidence to regulatory intent across global jurisdictions (Spain, Australia, US, etc.), you directly enable the sales organization to close enterprise-level deals and expand MongoDB’s global footprint.

Key Responsibilities:

• Lead Global Audits: Manage end-to-end execution of external certifications (PCI, SOC2, ENS High, IRAP, ISO) from scoping to final issuance
• Financial Services Lead: Act as the primary point of contact for customer audits, defending our control environment and responding to deep-dive security inquiries
• Operational Oversight: Drive internal audit cadences and the POA&M process, ensuring technical teams remediate findings within SLAs
• Compliance-by-Design: Partner with Engineering/Product to map new regulatory requirements to our central framework and guide product roadmaps
• Gap Analysis & Maturity: Perform NIST CSF maturity assessments and identify how single controls can satisfy multiple global jurisdictions
• Technical Documentation: Author and review customer-facing security collateral that accurately reflects our architectural guardrails

Requirements:

• 7+ years in GRC, InfoSec, or IT Audit within a high-growth SaaS/Cloud environment
• Proven track record leading technical audits for ISO 27001, SOC 2, or PCI
• Strong understanding of security principles within AWS, GCP, or Azure
• Exceptional ability to translate technical complexities into compliance assurance for external auditors and enterprise customers
• Advanced proficiency in Jira for managing high-volume remediation workflows and control data
• Preferred: Professional certifications such as CISA, CRISC, CISSP, or ISO Lead Implementer

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402295

ABOUT THE JOB

Air Defense is a high-octane, rapidly scaling business line that develops, integrates, and fields an expanding mix of mature and novel capabilities to detect and defeat UAS threats. As our business line continues to scale, our newest emerging initiatives require focused direction and ownership to rapidly mature in support of Air Defense’s operational, technical, and financial objectives.

In this role, you will:

Orchestrate the Deployment of Anduril Products.
Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn’t quite right, we work with product teams to quickly address the issue on behalf of our customer.

Drive Internal and External Relationship Management
Build trust with customers, industry partners, users, and Anduril teammates through effective communication, positive attitude, and follow-through. With careful listening and observation, you internalize your counterpart’s priorities and requirements. With empathy and responsiveness, you quickly build rapport, trust, and confidence in our capability. You develop relationships across the organization and communicate honestly and directly. You are committed to giving and receiving feedback well. Your partners always know what you expect from them, and know exactly what to expect from you.

Shape our Products to Meet Mission Needs.
Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges. Anduril engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process.

Collaborate across nearly every Anduril team.
Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers.

We move fast at Anduril and give tremendous freedom and autonomy to our new hires to assume responsibility and exercise prudent interdisciplinary judgement; when you join our team, you’re signing up to immediately make an impact in our organization.

WHAT WE’RE LOOKING FOR

Mission First Mindset.
We put the needs of the mission and our customers first and understand that the US and its allies have no preordained right to victory in any future conflict. We actively seek out opportunities to better understand our customers’ mission needs, with a goal to build the best possible products for the warfighter and radically evolve our national and international defense capabilities. We push ourselves and the limits of our capabilities in the pursuit of this goal.

Ownership Mentality.
We’re looking for owners; those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. We empower our Mission Operators to quickly assume high levels of responsibility and entrust them to actively own their account and shape its success. Our Mission Operators are just as comfortable helping to shape a proposal or pitch a new customer as they are working with engineers on new features or deploying products in the field.

Technical Aptitude and Intellectual Curiosity.
We are first and foremost a technology company, working at the leading edge of capabilities like machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Do you have a natural desire to see beyond simple cause and effect relationships to really understand how complex systems operate? Do you actively seek out opportunities to educate yourself? These capabilities form the foundation of our product offerings, so we are looking for those who are comfortable communicating technical concepts and can articulate them in the context of the customer’s mission.

Structured Thinker and Problem Solver.
Leading technical deployments requires clear communication and well thought-out plans. We are looking for assertive communicators who bring a thoughtful perspective and honest dialogue. A solution-driven approach, the ability to distill complexity into its essential, digestible components, and the ability to supervise execution are critical to ensure mission success.

High Value Team Member.
Do you enjoy working as part of a team? At Anduril, the path to success weaves through the organization - account teams, engineering, logistics, technical operations, and more. It requires humility, an eagerness to learn, and empathy toward your fellow team member. We assume best intentions and empathize with customers just as we do with our colleagues. Can you develop rapport at both the user and executive levels? Do you enjoy sharing successes? We are a low ego group that promotes teamwork and collaboration to bring about success.

REQUIRED QUALIFICATIONS

• Advanced degree or 3-5+ years experience in a technical field, preferably in the defense, national security, or aerospace domain
• Highly organized creative problem-solver with proven project management skills
• Proven experience leading tech-enabled teams of peers while building a culture of influence through relationships
• Experience translating and decomposing highly technical concepts into operational requirements and performance specifications
• Must be able to obtain a Secret Clearance.
• Must be able to travel up to 50% of the time

PREFERRED QUALIFICATIONS

• Experience with C2 Hardware and Software, Networking, CUAS, and/or Air and Missile Defense
• Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles
• Prior military or government acquisition and/or government contracting experience
• Able to obtain and hold a U.S. security clearance to TS/SCI

ABOUT THE TEAM:

CorpTech Platform is the internal engineering force multiplier behind Anduril's corporate systems.
It drives CorpTech engineering forward through strategic investment in data platforms, software platforms, QA and release excellence, ERP engineering, and AI infrastructure.

We build the foundations that power both CorpOS, enabling Finance and Growth to operate with speed and precision, and ArsenalOS, the digital backbone of Anduril's hardware enterprise. By unifying systems, accelerating development velocity, and embedding intelligence into every layer, CorpTech Platform transforms how the company operates end to end.

We are also driving Anduril toward becoming an autonomous enterprise. Through initiatives like the Autonomous Software Factory, we are rethinking how software is built, tested, deployed, and evolved by integrating AI directly into the engineering lifecycle.

This is not a support function. It is a strategic engine. CorpTech Platform is how Anduril scales its business systems with the same rigor, speed, and adaptability as its mission critical products.

ABOUT THE JOB:

This Senior Manager role sits where three disciplines meet: software engineering, reliability engineering, and applied AI. The team builds and operates production systems that are themselves AI-enabled, while also adopting AI-accelerated development practices in how those systems are designed, shipped, and maintained. The person in this role is accountable for the software their team produces, the reliability of the systems it runs, and the maturity of the AI-enabled engineering practices the team uses and models for the broader org.

WHAT YOU'LL DO:

• Lead a software engineering team responsible for building, shipping, and operating production software at the intersection of AI and software engineering.
• Set and drive the team's roadmap across feature delivery, reliability investments, AI-enabled capabilities, and operational improvements, converting ambiguous priorities into a coherent execution plan.
• Manage, coach, and develop software engineers and tech leads, including goal setting, performance management, hiring, and succession planning.
• Partner closely with product, AI engineering, platform, infrastructure, and downstream stakeholders to align on priorities, trade-offs, and delivery commitments.
• Establish and reinforce engineering norms around design review, code review, testing, release management, on-call, incident response, and production ownership for the systems your team owns.
• Drive reliability and operational excellence across your team's services, including service ownership, observability, release confidence, and preventative work that reduces recurring classes of failure.
• Raise the bar on how the team applies AI to its own engineering work, including effective use of AI coding assistants, agentic automation, and evaluation-driven development of AI-enabled features.
• Ensure your team builds AI-enabled systems responsibly, with practical quality, safety, and reliability controls appropriate to non-deterministic behavior.
• Contribute to cross-team engineering standards, operating mechanisms, and platform decisions as a senior manager inside CorpTech Platform.
• Communicate strategy, risks, trade-offs, and execution status clearly to senior engineering leadership and cross-functional partners.

REQUIRED QUALIFICATIONS:

• 7+ years of experience in software engineering, reliability engineering, or closely related disciplines, including at least 2 years of direct people management of software engineers.
• Demonstrated success managing an engineering team that owned production systems end to end, including delivery, reliability, and on-call responsibility.
• Strong technical fluency in modern software architectures, APIs, distributed systems, CI/CD, observability, and cloud or platform infrastructure; able to engage credibly with senior engineers on architectural and execution trade-offs.
• Practical experience with AI-enabled software systems and AI-accelerated engineering workflows, including LLM-based features, AI coding assistants, or agentic automation, and awareness of the quality and reliability challenges they introduce.
• Strong people leadership skills, including hiring, coaching, performance management, and development of engineers and tech leads at varied career stages.
• Demonstrated ability to lead through ambiguity, create clarity from incomplete information, and balance speed with engineering rigor under real delivery pressure.
• Excellent written and verbal communication skills, with the ability to influence senior engineers, executive leadership, and cross-functional partners.
• Degree in Computer Science, Information Systems, Engineering, or related technical field, or equivalent practical experience.
• U.S. Person status is required as this position needs to access export controlled data.

PREFERRED QUALIFICATIONS:

• Experience leading teams that combine software engineering with site reliability engineering, production engineering, or quality engineering responsibilities under a single charter.
• Experience operationalizing AI-enabled systems in production, including evaluation frameworks, guardrails, observability for model behavior, and incident response for non-deterministic failures.
• Experience improving release cadence, test strategy, observability, and on-call health for teams carrying meaningful operational load.
• Familiarity with frontier AI tooling, AI coding assistants, MCP, agentic systems, and evaluation-driven development workflows.
• Experience in hyper growth startup-like environments, with demonstrated success balancing speed, organizational scale, and long-term engineering health.
• Familiarity with enterprise systems and business process domains such as ERP, MES, WMS, CRM, finance systems, or manufacturing systems.
• Eligible to obtain and maintain a U.S. Secret security clearance.

ABOUT US

We're looking for a Product Manager to drive simulation infrastructure and capabilities that enable autonomy development, testing, and validation at scale across Anduril.

The Lattice Simulation Group builds the foundational infrastructure and products that power autonomy development, scaled test and evaluation, operations analysis, and wargaming for the company.
In this role, you'll lead critical initiatives that require both product thinking and deep technical coordination across teams.

You'll scope and execute complex projects like driving adoption of Faster-Than-Real-Time (FTRT) testing for autonomy workflows, driving requirements for Federation and Live-Virtual-Constructive test infrastructure, and scaling synthetic environment capabilities. This work requires building relationships across business lines, understanding diverse technical requirements, and delivering platform capabilities that enable autonomy developers to move faster.

You should have experience in systems/software development, and the ability to learn technical concepts quickly. You will need to be comfortable working with engineers and digging into the details to understand system dependencies, technical risks and the impact of key architectural decisions. You should be excellent at execution and comfortable navigating ambiguity.

WHAT YOU'LL DO

• Drive platform initiatives. Lead scoping and execution of simulation infrastructure projects including FTRT testing adoption, LVC test infrastructure, and synthetic environment capabilities. Define technical roadmaps that balance immediate needs with long-term platform goals.
• Enable autonomy developers. Work directly with autonomy teams to understand their workflows and pain points. Drive strategy to shift 80% of autonomy development workflows to FTRT simulation stacks. Measure adoption and iterate based on feedback.
• Coordinate across teams. Build relationships with teams across all business lines that use simulation infrastructure. Gather requirements, understand constraints, and align diverse stakeholders around shared technical direction.
• Decompose and execute. Break down ambiguous problems into concrete technical plans. Work hands-on to scope features, plan sprints, identify dependencies, and drive execution to completion.
• Own technical strategy. Develop technical pathways for complex initiatives like geospatial infrastructure and synthetic environments. Make architectural decisions that balance performance, cost, and developer experience.
• Communicate context. Translate technical details for non-technical stakeholders and business context for engineering teams. Set clear expectations and escalate tradeoffs when needed.

REQUIRED QUALIFICATIONS

• 5-10 years in product management, software development, or managing complex technical systems
• Technical background with experience in simulation systems, autonomy development, or adjacent domains
• Track record working on platform or infrastructure teams with an "enable builders" mindset
• Evidence of being scrappy and hands-on to ship projects, not just planning them
• Strong ability to build relationships and coordinate across multiple technical teams
• Demonstrated success decomposing complex technical problems and driving execution
• Excellent written and verbal communication skills
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomy development workflows
• Experience with FTRT simulation, Software-in-the-Loop (SiTL), or Hardware-in-the-Loop (HiTL) testing
• Familiarity with LVC architectures, HLA/DIS standards, or distributed simulation systems
• Experience with geospatial data pipelines, terrain generation, or synthetic environments
• Background in defense, aerospace, or autonomous systems through industry or education
• Active security clearance

About the Role

We're looking for a technical Product Manager to drive major initiatives within our Web Infrastructure team. This team owns the systems that power both Lattice product infrastructure as well as general web build infrastructure for Anduril. These systems enable application development at scale. In this role, you'll lead critical initiatives that require both product thinking and deep technical coordination across teams.

You will scope and execute complex user-facing projects like driving the overall Lattice application navigation framework roadmap, language localization system, the user setting system, core components design system, and tools to characterize application performance. You will also push forward important developer-facing work like helping define how we configure, package and ship different product suites, or prioritizing tooling to improve developer workflows. This work requires building relationships across all Anduril business lines, understanding diverse technical requirements, and delivering platform capabilities that enable developers to move faster.

You should have experience in frontend software development, and the ability to learn technical concepts quickly. You will need to be comfortable working with engineers and digging into details to understand system dependencies, technical risks and the impact of key architectural decisions. You should be excellent at execution and comfortable navigating ambiguity. You communicate clearly, and bring product clarity to murky engineering discussions.

WHAT YOU'LL DO

• Drive platform initiatives. Lead scoping and execution of Lattice product infrastructure investments, as well as build infrastructure investments. Define technical roadmaps that balance immediate needs with long-term platform goals.
• Enable Lattice developers. Work closely with application development teams across Anduril to understand their workflows and pain points. Drive strategy to improve these pain points (this may be things like build times, legibility of the application development system, dependency management, usability of core components etc)
• Enable end-user operators. Seek out end-user feedback directly as needed, to ensure good decision making at the product infrastructure level. Develop roadmaps that ensure both frontend workflow compatibility across Anduril systems as well as excellent UX.
• Coordinate across teams. Build relationships with teams across all business lines that use web infrastructure. Gather requirements, understand constraints, and align diverse stakeholders around shared technical direction.
• Decompose and execute. Break down ambiguous problems into concrete technical plans. Work hands-on to scope features, plan sprints, identify dependencies, and drive execution to completion.
• Own technical strategy. In partnership with engineering leaders, develop technical pathways for complex initiatives that may span beyond the immediate Web Infra team. Ensure the team makes architectural decisions that balance performance, cost, and developer experience.
• Communicate context. Translate technical details for non-technical stakeholders and business context for engineering teams. Set clear expectations and escalate tradeoffs when needed. Write documentation when needed.

REQUIRED QUALIFICATIONS

• 5-10 years in software development or technical product management
• Technical background with direct experience in frontend engineering
• Track record working on platform or infrastructure teams with an "enable builders" mindset
• Evidence of being scrappy and hands-on to ship projects, not just planning them
• Proven ability to build relationships and coordinate across multiple technical teams
• Demonstrated success decomposing complex technical problems into product deliverables
• Excellent written and verbal communication skills
• Hands on familiarity with Git
• Comfort with basic command line and scripting
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Background in defense, aerospace, or autonomous systems through industry or education
• Active security clearance

ABOUT THE TEAM

Anduril’s Security Engineering team is seeking a security-focused leader to build and scale world-class defensive controls protecting the infrastructure that supports our defense technology products.

WHAT YOU'LL DO

• Build, mentor, and grow a high-performing team of security engineers
• Set technical direction and establish clear standards for engineering excellence and ownership
• Partner in hiring, performance management, and career development
• Define and execute the security roadmap for infrastructure, remote access/ZTNA, endpoint, and M&A
• Design and implement security controls across cloud, production, and corporate infrastructure
• Develop tools and systems to improve security posture and operational efficiency
• Conduct security architecture and design reviews for systems and applications
• Partner across infrastructure, IT, product, and security teams to reduce risk while enabling velocity

REQUIRED QUALIFICATIONS

• Ability to work autonomously, take ownership of projects, and collaborate across teams
• Demonstrated ability to translate ambiguous requirements into clear technical roadmaps and delivered outcomes.
• Have participated in or supported incident response events
• Strong programming ability in one or more general purpose languages (Python, Go, Rust, etc)
• Experience with one or more infrastructure as code languages (e.g., Terraform, AWS CDK) in a production capacity
• Experience conducting security architecture or design reviews around custom business applications
• Strong understanding of modern attack vectors and defensive mitigation strategies
• Experience working with cloud platforms and deploying applications through CI/CD pipelines
• Experience implementing security controls across endpoints, corporate cloud environments, and internal infrastructure
• Eligible to obtain and maintain a U.S. TS clearance

PREFERRED QUALIFICATIONS

• Experience building bespoke solutions in high-growth and high-complexity environments
• Experience with AWS, Azure, or GCP security ecosystem and tooling
• Strong experience with Linux operating systems

ABOUT THE TEAM

Anduril’s Security Engineering team is seeking a security-focused leader to build and scale world-class defensive controls protecting the infrastructure that supports our defense technology products.

WHAT YOU'LL DO

• Build, mentor, and grow a high-performing team of security engineers
• Set technical direction and establish clear standards for engineering excellence and ownership
• Partner in hiring, performance management, and career development
• Define and execute the security roadmap for infrastructure, remote access/ZTNA, endpoint, and M&A
• Design and implement security controls across cloud, production, and corporate infrastructure
• Develop tools and systems to improve security posture and operational efficiency
• Conduct security architecture and design reviews for systems and applications
• Partner across infrastructure, IT, product, and security teams to reduce risk while enabling velocity

REQUIRED QUALIFICATIONS

• Ability to work autonomously, take ownership of projects, and collaborate across teams
• Demonstrated ability to translate ambiguous requirements into clear technical roadmaps and delivered outcomes.
• Have participated in or supported incident response events
• Strong programming ability in one or more general purpose languages (Python, Go, Rust, etc)
• Experience with one or more infrastructure as code languages (e.g., Terraform, AWS CDK) in a production capacity
• Experience conducting security architecture or design reviews around custom business applications
• Strong understanding of modern attack vectors and defensive mitigation strategies
• Experience working with cloud platforms and deploying applications through CI/CD pipelines
• Experience implementing security controls across endpoints, corporate cloud environments, and internal infrastructure
• Eligible to obtain and maintain a U.S. TS clearance

PREFERRED QUALIFICATIONS

• Experience building bespoke solutions in high-growth and high-complexity environments
• Experience with AWS, Azure, or GCP security ecosystem and tooling
• Strong experience with Linux operating systems

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our New York City office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263343037

Your Impact

On the Real Time Operations (RTO) Live Streaming team we are building the next generation of live streaming for mission-critical situations. Through Fusus we unify live video, sensor data, and alerts into a single operational view to empower agencies to make faster, better decisions. We design, deploy and manage hardware + software used by first responders and security professionals worldwide. 

As a Senior Software Engineer you will: Build the native foundation for edge video and IoT intelligence across Axon Body cameras and FususCOREs. Own high-performance pipelines from sensor to inference. Shape how SDKs are consumed across mobile and backend surfaces. Define standards for ABI stability and long-term compatibility. Influence architecture decisions at the boundary of hardware, media, and AI.

What You’ll Do

• Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
• Reports to: Senior Software Engineering Manager
• Define the native platform architecture for the next generation of Axon Fusus hardware: this is an opportunity to set the technical direction from vendor and SoC selection through production deployment.
• Set the SDK strategy: define the ABI contracts, versioning guarantees, and FFI boundaries that will outlast any single product generation.
• Design and ship cascade AI pipelines at the edge: chain detection, classification, and analytics models across NPU/GPU/VPU resources to deliver real-time intelligence within the power and thermal constraints of embedded hardware worn + deployed in the field.

What You Bring

• 8+ years of professional software development experience.
• Proven track record of designing and building latency-critical systems that run on embedded and IoT devices.
• Experience designing SDKs with stable ABIs, clear versioning strategies, and cross-language FFI design.
• Familiarity with ARM SoCs (RK3588, Jetson, QCS series) beyond x86 embedded.
• Sets a high technical bar for the team by writing well-tested, maintainable code and leading code and technical design reviews. Leads from the front setting AI coding standards for the team.
• Experience with hardware-accelerated video pipelines a plus.
• Hands-on experience with inference at the edge using NPUs or GPUs — TensorRT, CUDA, ONNX Runtime, or similar a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact 

As a Senior Application Security Engineer, you will drive security initiatives that integrate seamlessly into the software development lifecycle. This role is all about empowering development teams with the tools, knowledge, and processes to build secure applications. You’ll work side-by-side with developers as a security partner, not just a reviewer, to enhance our security posture while maintaining speed and innovation.

You will leverage your strong software development background and application security expertise to build scalable security automation and tooling. This role is perfect for someone who is passionate about automating processes, enabling teams, and solving complex security challenges at scale.

What You’ll Do 

Location: This role is based out of one of our offices (Atlanta, Boston, Scottsdale, or Seattle) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Senior Product Security Manager
Direct Reports: None

• Integrate Security into Development
  • Build and maintain security automation tools to seamlessly embed security checks into CI/CD pipelines.
  • Partner with engineering teams to design secure-by-default architectures and workflows.
• Enable Developer Success
  • Act as a trusted advisor and partner for development teams, providing actionable guidance to address security issues.
  • Deliver training and mentorship on secure coding practices, empowering teams to proactively prevent vulnerabilities.
• Proactively Identify Risks
  • Deploy and operationalize static (SAST), dynamic (DAST), and dependency (SCA) scanning tools.
  • Lead vulnerability management efforts, ensuring critical vulnerabilities are identified, prioritized, and remediated.
  • Advocate for a “security debt” reduction mindset to maintain long-term product integrity.
• Champion Security Automation
  • Create and enhance tools that automate repetitive tasks and accelerate vulnerability detection and remediation.
  • Stay ahead of industry trends to evaluate and implement cutting-edge security solutions.

What You Bring

• Proficiency in programming languages like Python, Java, Go, or C#.
• Strong experience with modern development workflows, including CI/CD pipelines and Git-based version control.
• In-depth understanding of vulnerabilities and secure coding practices.
• Hands-on experience with security tools like Snyk, Semgrep, or similar.
• Ability to simplify and communicate technical security concepts to diverse audiences.
• Demonstrated success in partnering with developers to integrate security without disrupting velocity.
• Experience performing secure code reviews and interpreting SAST/DAST results.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Contributions to or leadership in open-source security tools.
• Relevant certifications

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Law enforcement agencies need training systems informed by real data about how officers perform in the field. We've spent the last few years collecting that data and validating the data products that create actionable insights that trainers can use to make encounters more effective, less injurious, and safer for everyone involved. We've shipped the simple models, but now we need to get our customer-validated models into production. Your job is not just to ship them, but to ensure that we have a strategic pipeline to continue delivering data products for our customers for years to come. What works in research needs to be production-grade, reliable, and reusable.

We're a small, technically deep team embedded in Axon's TASER pillar. Our work spans hardware telemetry and behavioral science — we analyze TASER device data, build models that drive training recommendations for law enforcement agencies, and ship the analytical tools that get those insights to the people who can act on them. Our analyses reach the C-suite. Our models become user-facing features. We're working toward Axon's Moonshot: reduce fatal officer-involved shootings by 50% in the next decade.

The head of product was a Staff Engineer. Our TPM ran a 60-person engineering organization. Both product managers have quantitative degrees — applied mathematics and engineering. Our program manager for TREND is a former state police lieutenant with over 30 years of experience in law enforcement. Our designer is part of the team, not separated from it. We built this team to cover the full space — engineering, data, product, and domain — and this hire is the next deliberate addition.

This is the opposite of a silo — and it comes with a tradeoff: you won't always have another SWE in the room, so you'll need to be technically self-sufficient. What you get in return is a team with more depth of experience per person than most engineering environments you've worked in.

What You’ll Do

Location: This role is based out of one of our US-based offices Seattle and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports to: Director, TASER Data Science

• Build and ship data products: dashboards, metrics systems, and recommendation tools that drive real decisions
• Own production ML deployment — bring models from research to reliable production systems with monitoring, versioning, and operational rigor
• Build and own data pipelines from TASER device telemetry through to analytics surfaces used by agencies and internal stakeholders
• Set technical direction for the team's engineering practices — the data scientists here write code and want to do it better; you'll be the senior engineering voice they've been missing
• Work across the full stack — device-side data ingestion through user-facing analytics — and move between projects to build breadth
• Use AI tools as a core part of your development workflow, not a novelty

What You Bring

Must-haves:

• You write production code at a high standard — strongly typed, comprehensively tested, designed for the people who will maintain it after you. We write Python like software engineers, not data scientists.
• You've deployed and operated ML systems in production: model serving, monitoring, failure handling, and the operational rigor that keeps them running
• You identify the most important technical work and go after it — you've shaped technical roadmaps, influenced peers and organizational direction, and moved goals forward with or without explicit direction
• You define the problem as much as you solve it — you thrive in a team where requirements evolve as you learn, and you see that as a feature, not a bug
• You've worked with real-world messy data: device logs, behavioral data, event streams, or similar

Strong preferences:

• Advanced degree in a quantitative or analytical field — PhDs are very welcome, we already have three
• Intellectual background outside computer science is genuinely valued here: statistics, physics, engineering, biology, economics, linguistics, philosophy — it doesn't have to be a "hard science." We hire for intellectual diversity because it makes the work better.
• Hands-on experience with ML production tooling: model registry, serving infrastructure, pipeline orchestration, and model monitoring
• Experience with cloud data platforms in an ML context (Azure ML, Databricks, Snowflake) and batch or streaming pipeline architecture
• Experience with hardware-adjacent data: device telemetry, IoT event logs, or similar

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

About the Role:

As a Senior Engineering Manager in the Search & Listings (S&L) organization, you will lead a team at the center of a real estate technology platform that simplifies the process of finding, buying, and selling homes. S&L encompasses bringing in property and listing data from hundreds of sources nationwide, cleaning the data and making them accessible across our customer platform, and building rich experiences for agents and consumers to search, track, share, and explore the properties and listings. Our tools are foundational in enabling the entire Compass platform as a place which enables agents to work more efficiently, putting time back in their hands to grow their businesses.

Your role oversees critical products and services which are foundational to our agent workflows, including both the agent and consumer facing real estate search experience. Given its central position within the Compass platform and its integration with numerous core products, this role requires a seasoned manager who maintains the highest operational standards while also being skilled in facilitating essential discussions with stakeholders across various functions and organizations. Your role will involve working on projects that impact the highest priorities of our technology roadmap and the business, as well as responsibility for managing a large infrastructure footprint with excellence in resilience and cost-efficiency, all while collaborating cross-functionally with multiple teams. Engineering managers influence teams outside of their own organization and deliver results that move the needle at the organizational level and impact company-wide goals. You will be responsible for managing a highly talented and energetic set of developers for delivering critical roadmap features. You will help develop and grow a strong and efficient team that can Own, Innovate and Move Fast while building a culture of collaboration and trust. The role will require you to work with Product Managers, Designers and Staff Engineers to identify and deliver the right long term solution for our customers.

You will play a valuable role in setting the north star, standards and operational excellence for the compass platform and engineering team.

Responsibilities:

• Lead, mentor, and grow an organization of talented managers and engineers. 
• Participate in setting the organization’s goals, develop its roadmap with the organization, and represent core Search teams interacting with senior leaders across the company.
• Provide guidance and support in career development, skill enhancement, and performance management for team members.
• Oversee the entire software development lifecycle, from requirements gathering to deployment, ensuring timely delivery of high-quality software solutions.
• Collaborate with cross-functional teams to align technical solutions with business goals.
• Collaborate with the technical team and product management to drive innovation, maintain code quality, and ensure adherence to software development best practices.
• Work closely with senior leadership and other stakeholders to define, execute, and report on the software development strategy in alignment with the company's overall goals.
• Identify and implement process improvements to enhance team efficiency and project delivery.
• Collaborate with other engineering leaders to champion and evangelize a technical vision for engineering at Compass. 
• Be a connector across engineering teams to drive sound technical and architecture decisions that help effectively scale our products, considering short and long-term risks.

Requirements:

• 10+ years of experience in software development and at least 7+ years of which are management experience.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• A highly technical, hands-on technical leader and an effective people manager with experience directly leading teams and other managers.
• Experience in designing, developing, and maintaining web applications, distributed backend systems or data platforms.
• Experience with technologies such as Java, AWS, ElasticSearch, Kafka, AWS, Python, Typescript, React.
• Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
• Proven track record of using agile principles with multiple teams and products to meet project goals and deliver high quality products.
• Excellent communication skills, utilized to collaborate both within Engineering and across all functions of the company to drive engineering initiatives.
• Excellent mentoring and review skills to help engineers make technical and career progress.
• Exceptional focus on customers by building products that are stable and reliable.

Compensation: The base pay range for this position is $167,000-$252,200 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

About the Team

Our Advertising & Promotion team operates at the intersection of e-commerce and advertising, building systems that surface and monetize relevant content for our core audiences. We develop digital solutions that help advertisers reach DoorDash customers while maintaining a high-quality consumer experience.

As our ads business scales, we are investing in building foundational systems—from pricing and bidding to global platform consistency. Working closely with Product, Engineering, Data Science, and Sales, this team defines how our ads platform operates today and scales into the future.

About the Role

This role sits at the center of our Ads & Promotions platform, focused on building scalable monetization systems and driving high-impact business outcomes. You will operate as a single-threaded owner across critical initiatives, working cross-functionally to define strategy, shape product direction, and drive execution.

This role may focus on one or both of the following areas:

1. Ads Pricing & Monetization Systems

• Design and evolve pricing and bidding mechanisms
• Build frameworks that unify ads and promotions into a cohesive ecosystem
• Develop scalable pricing systems (e.g., dynamic pricing, reserve pricing, experimentation frameworks)
• Partner with Product and Data Science to define models, inputs, and success metrics
• Drive adoption and performance of monetization features across advertisers

2. Global Ads Systems & Platform Scaling

• Define how our ads platform scales across global markets
• Establish standardized frameworks across pricing, formats, inventory, and user experience
• Build systems that balance global consistency with local flexibility
• Partner with Product and Engineering to scale solutions across regions
• Develop playbooks to support international expansion and long-term platform growth

Across both areas, you will:

• Own key business metrics and deliver against revenue, efficiency, and experience goals
• Drive initiatives end-to-end from problem definition through launch and iteration
• Develop data-driven insights and business cases to inform product strategy and prioritization
• Partner cross-functionally across Product, Engineering, Data Science, and Sales
• Act as a bridge between business and technical teams to ensure solutions are both strategically sound and operationally scalable

You’re excited about this opportunity because you will…

• Be an owner: You will operate as a single-threaded owner for critical monetization problems, defining strategy and driving execution end-to-end
• Build systems: You’ll design scalable frameworks that power the ads business—not just one-off solutions
• Solve complex problems: You approach ambiguous challenges with structured, first-principles thinking and strong business judgment
• Shape the product: You will partner deeply with Product, Engineering, data science, and sales to influence what gets built and how it works
• Drive impact at scale: Your work will directly impact revenue, advertiser outcomes, and the consumer experience across markets

We’re excited about you because you have…

• 6+ years of experience in strategy, operations, monetization, or ads (e.g., marketplace, pricing, growth, or ad tech)
• Experience working cross-functionally with Product, Engineering, and Data Science teams
• A proven track record of owning ambiguous, high-impact problems end-to-end
• Strong analytical and structured problem-solving skills (SQL preferred)
• Experience with pricing, monetization systems, or marketplace dynamics (preferred)
• Ability to operate at both a strategic level and dive deep into data and execution

About the  Staff Product Manager, MarTech at Headspace:

We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities.

What you will do:

As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include:

• Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member.
• Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation.
• Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic).
• Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups."
• Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted.
• Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member.
• Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better.

What you will bring:

Required Skills:

• At least 5+ years of experience in Product Management
• Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication.
• Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications.
• Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally.

Preferred Skills:

• 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products.
• Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push).
• Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation.
• Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery.
• Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors.
• A passion for mindfulness, mental health, and the mission of Headspace.

Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities.

For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Senior Advertising Account Manager, you will serve as the strategic lead and primary advisor for a portfolio of Rithum’s enterprise and strategic advertising clients. Building on deep expertise in digital advertising and retail media, you will lead the development and execution of sophisticated media strategies that align to client business goals and performance objectives. You will partner cross-functionally with internal stakeholders—including Client Success, Technical Account Management, and Product—to ensure seamless execution and long-term success. This role requires strategic thinking, expert-level platform knowledge, and the ability to influence both client stakeholders and internal teams to drive measurable outcomes and scalable growth.

Responsibilities

• Serve as the strategic advertising lead across a portfolio of high-value enterprise and strategic clients, driving planning, execution, and optimization of campaigns across digital marketing and retail media platforms.
• Lead discovery and strategic planning sessions to define media strategies that align with client objectives, platform capabilities, and channel best practices.
• Translate business goals into comprehensive media plans, overseeing execution and optimization across budgets, bids, audiences, and creatives.
• Provide advanced performance analysis and insights to guide campaign strategy and investment decisions, incorporating attribution models, pacing, and return on ad spend (ROAS).
• Cultivate strong relationships with client stakeholders, acting as a trusted advisor who proactively identifies opportunities for growth, efficiency, and innovation.
• Collaborate closely with Client Success Managers, TAMs, and Product teams to align execution and product feedback to client goals and evolving needs.
• Serve as a subject matter expert in Rithum’s media products and tooling, educating clients on new features, platform enhancements, and industry trends.
• Contribute to internal enablement by mentoring Advertising Account Managers, sharing best practices, and improving team-wide executional consistency.
• Stay abreast of emerging media channels, platform updates, and advertising trends to inform forward-looking strategies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in digital advertising, media buying, or ecommerce marketing, with proven success managing enterprise or strategic accounts.
• Demonstrated ability to develop strategic advertising plans that drive performance and align with client business objectives.
• Hands-on experience with major platforms such as Amazon Advertising, Google Ads, Meta Ads, and Walmart Connect.
• Strong analytical capabilities; experience conducting in depth analysis and presenting insights to clients and teams using dashboard and visualization tools (e.g. Tableau Looker, Power BI)
• Exceptional communication skills, with the ability to translate complex advertising concepts into clear guidance for technical and non-technical audiences.
• Experience navigating cross-functional teams in a fast-paced environment and managing multiple stakeholders.
• Demonstrated ability to manage and forecast advertising budgets, making data driven decisions to maximize efficiency and achieve performance targets across campaigns.
• Strong AI fluency, with experience integrating AI tools into day-to-day workflows and processes to drive efficiency, enhance analysis, and scale impact.

Preferred Qualifications 

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 5+ years of experience in digital advertising, media buying, or ecommerce marketing, with proven success managing enterprise or strategic accounts.
• Experience in a SaaS, agency, or eCommerce technology company.
• Familiarity with retail media networks, digital merchandising, and performance attribution methodologies.
• Previous experience mentoring or coaching peers or junior team members.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $80,000-$120,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum. You will serve as the technical complement to the Client Success Manager (CSM), working in close partnership to align technical solutions to business objectives, ensure seamless channel implementation, and drive long-term success through platform optimization and scalable technical strategies. This role requires strong project management capabilities, deep product knowledge, and the ability to build trust with both client and internal technical stakeholders.

Responsibilities

• Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources.
• Develop and oversee channel implementation strategies that align with channel technical requirements and Rithum's platform capabilities.
• Drive tactical execution strategies across the Rithum platform, including operational workflows and commercial levers such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize revenue conversion.
• Conduct technical reviews, identifying areas for optimization and offering forward-looking recommendations aligned to client goals.
• Act as a trusted technical advisor, helping clients overcome obstacles and achieve value realization through effective use of Rithum’s solutions.
• Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
• Bridge communication between client technical teams and Rithum’s internal teams to ensure mutual understanding and streamlined execution.
• Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients.
• Maintain deep knowledge of platform functionality, data flows, and emerging capabilities.

Qualifications 

Minimum Qualifications  

• 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment, or in a marketplace role with a brand or retailer.
• Proven experience supporting enterprise or strategic clients with technical onboarding, platform integration, and ongoing optimization.
• Strong proficiency using Excel
• Foundational understanding of channel requirements, data mapping, and feed architecture.
• Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders.
• Demonstrated proficiency with Microsoft Copilot and comfort leveraging AI‑driven tools within daily workflows, with an ongoing interest in emerging technologies.
• Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools.
• Excellent problem-solving skills, with a focus on root cause analysis and resolution.
• Strong verbal and written communication skills.

Preferred Qualifications 

• Bachelor's degree in business, engineering, computer science or related technical field.
• 3+ years in technical account management, solution engineering, or implementation roles.
• eCommerce or product data platform experience.
• Experience working in cross-functional teams and navigating complex stakeholder environments.
• Familiarity with SaaS deployment models and scalable system design.
• Experience working with enterprise or strategic clients in eCommerce or retail technology.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $60,000-$100,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

ABOUT THE TEAM:
The Corporate Technical team is responsible for building and optimizing the many systems and internal technologies that enable Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We call this system-of-systems “CorpOS”. Within CorpOS lies a suite of digital software solutions aimed at solving the problems for our growth, finance, people teams that interplays heavily with our ArsenalOS solutions that enable Anduril’s engineering, production and sustainment departments.

ABOUT THE JOB:
We are seeking a highly skilled Order to Cash (OTC) Product Manager to join our team. You will be responsible for designing, developing, implementing, and driving adoption of our ERP’s capabilities to ensure Anduril is successful for the near and long term. You will collaborate with cross-functional teams spanning engineering, supply chain, operations, manufacturing, accounting, finance, and more to understand the business needs, design solutions, and ensure our systems are aligned with the company's goals and objectives.

WHAT YOU'LL DO:

• Empower Order to Cash (Customer Inquiries/Quotes, Pricing, Order Mgmt & Fulfillment, Invoice Mgmt & Payment Processing) processes across the enterprise and enable growth through differentiated products.
• Understand E2E business processes and enabling business systems products to set roadmap strategy for continuous improvement and changing customer needs.
• Act as an advocate for our OTC stakeholders and leverage customer insights to build out product vision, strategy and roadmap.
• Translate your OTC roadmap into actionable plans by crafting comprehensive capability/feature descriptions and user stories that are digestible by business and tech teams.
• Influence and negotiate prioritized delivery across various technology product teams to deliver continuous improvement/next gen products to our Order to Cash value stream.
• Act as a business systems product evangelist and thought leader by understanding product capabilities across our ecosystem, aligning our business partners around best practices and delivering fit for purpose value stream solutions.
• Analyze quantitative and qualitative data to identify root cause of issues to determine the opportunity size and business impact.
• Partner with vendors and third-party service providers to integrate system tools and product solutions into the company's ecosystem.
• Collaborate with internal product development teams to build out custom solutions if we decide to build rather than buy.
• Develop total cost of ownership (TCO) for each product/tool, drive cost-benefit, return on investment, and NPV analyses to support decision making.
• Contribute to business systems product or technical knowledge assets by documenting all existing/new features, capabilities of our value-stream solutions.
• Support and deliver enterprise model product training to SMEs as needed.

REQUIRED QUALIFICATIONS:

• 10+ years of experience in designing, developing, and implementing business processes ERP solutions at manufacturing companies (Aerospace & Defense industry preferred).
• Structured Communication – our product manager must communicate across a broad range of functions and within several levels in the organization.
• Business Acumen – our product manager must have a deep understanding of Order to Cash, Logistics as well as a fundamental understanding of, Manufacturing, Operations and Finance/Accounting functions.
• Problem Solving – our product manager will formulate recommendations and strategies using fact-based analysis and proven methodologies, such as systems thinking, five whys, decision trees, etc.
• Proven track record of partnering with stakeholders while employing a high degree of collaboration and influence.
• Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• Deep and broad expertise with cloud-based ERPs and CRMs (Oracle Fusion, SAP S4 Hana, NetSuite, Salesforce)
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.

ABOUT THE TEAM:
The Corporate Technical team is responsible for building and optimizing the many systems and internal technologies that enable Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We call this system-of-systems “CorpOS”. Within CorpOS lies a suite of digital software solutions aimed at solving the problems for our growth, finance, people teams that interplays heavily with our ArsenalOS solutions that enable Anduril’s engineering, production and sustainment departments.

ABOUT THE JOB:
We are seeking a highly skilled Order to Cash (OTC) Product Manager to join our team. You will be responsible for designing, developing, implementing, and driving adoption of our ERP’s capabilities to ensure Anduril is successful for the near and long term. You will collaborate with cross-functional teams spanning engineering, supply chain, operations, manufacturing, accounting, finance, and more to understand the business needs, design solutions, and ensure our systems are aligned with the company's goals and objectives.

WHAT YOU'LL DO:

• Empower Order to Cash (Customer Inquiries/Quotes, Pricing, Order Mgmt & Fulfillment, Invoice Mgmt & Payment Processing) processes across the enterprise and enable growth through differentiated products.
• Understand E2E business processes and enabling business systems products to set roadmap strategy for continuous improvement and changing customer needs.
• Act as an advocate for our OTC stakeholders and leverage customer insights to build out product vision, strategy and roadmap.
• Translate your OTC roadmap into actionable plans by crafting comprehensive capability/feature descriptions and user stories that are digestible by business and tech teams.
• Influence and negotiate prioritized delivery across various technology product teams to deliver continuous improvement/next gen products to our Order to Cash value stream.
• Act as a business systems product evangelist and thought leader by understanding product capabilities across our ecosystem, aligning our business partners around best practices and delivering fit for purpose value stream solutions.
• Analyze quantitative and qualitative data to identify root cause of issues to determine the opportunity size and business impact.
• Partner with vendors and third-party service providers to integrate system tools and product solutions into the company's ecosystem.
• Collaborate with internal product development teams to build out custom solutions if we decide to build rather than buy.
• Develop total cost of ownership (TCO) for each product/tool, drive cost-benefit, return on investment, and NPV analyses to support decision making.
• Contribute to business systems product or technical knowledge assets by documenting all existing/new features, capabilities of our value-stream solutions.
• Support and deliver enterprise model product training to SMEs as needed.

REQUIRED QUALIFICATIONS:

• 10+ years of experience in designing, developing, and implementing business processes ERP solutions at manufacturing companies (Aerospace & Defense industry preferred).
• Structured Communication – our product manager must communicate across a broad range of functions and within several levels in the organization.
• Business Acumen – our product manager must have a deep understanding of Order to Cash, Logistics as well as a fundamental understanding of, Manufacturing, Operations and Finance/Accounting functions.
• Problem Solving – our product manager will formulate recommendations and strategies using fact-based analysis and proven methodologies, such as systems thinking, five whys, decision trees, etc.
• Proven track record of partnering with stakeholders while employing a high degree of collaboration and influence.
• Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• Deep and broad expertise with cloud-based ERPs and CRMs (Oracle Fusion, SAP S4 Hana, NetSuite, Salesforce)
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.

ABOUT THE TEAM:
The Corporate Technical team is responsible for building and optimizing the many systems and internal technologies that enable Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We call this system-of-systems “CorpOS”. Within CorpOS lies a suite of digital software solutions aimed at solving the problems for our growth, finance, people teams that interplays heavily with our ArsenalOS solutions that enable Anduril’s engineering, production and sustainment departments.

ABOUT THE JOB:
We are seeking a highly skilled Order to Cash (OTC) Product Manager to join our team. You will be responsible for designing, developing, implementing, and driving adoption of our ERP’s capabilities to ensure Anduril is successful for the near and long term. You will collaborate with cross-functional teams spanning engineering, supply chain, operations, manufacturing, accounting, finance, and more to understand the business needs, design solutions, and ensure our systems are aligned with the company's goals and objectives.

WHAT YOU'LL DO:

• Empower Order to Cash (Customer Inquiries/Quotes, Pricing, Order Mgmt & Fulfillment, Invoice Mgmt & Payment Processing) processes across the enterprise and enable growth through differentiated products.
• Understand E2E business processes and enabling business systems products to set roadmap strategy for continuous improvement and changing customer needs.
• Act as an advocate for our OTC stakeholders and leverage customer insights to build out product vision, strategy and roadmap.
• Translate your OTC roadmap into actionable plans by crafting comprehensive capability/feature descriptions and user stories that are digestible by business and tech teams.
• Influence and negotiate prioritized delivery across various technology product teams to deliver continuous improvement/next gen products to our Order to Cash value stream.
• Act as a business systems product evangelist and thought leader by understanding product capabilities across our ecosystem, aligning our business partners around best practices and delivering fit for purpose value stream solutions.
• Analyze quantitative and qualitative data to identify root cause of issues to determine the opportunity size and business impact.
• Partner with vendors and third-party service providers to integrate system tools and product solutions into the company's ecosystem.
• Collaborate with internal product development teams to build out custom solutions if we decide to build rather than buy.
• Develop total cost of ownership (TCO) for each product/tool, drive cost-benefit, return on investment, and NPV analyses to support decision making.
• Contribute to business systems product or technical knowledge assets by documenting all existing/new features, capabilities of our value-stream solutions.
• Support and deliver enterprise model product training to SMEs as needed.

REQUIRED QUALIFICATIONS:

• 10+ years of experience in designing, developing, and implementing business processes ERP solutions at manufacturing companies (Aerospace & Defense industry preferred).
• Structured Communication – our product manager must communicate across a broad range of functions and within several levels in the organization.
• Business Acumen – our product manager must have a deep understanding of Order to Cash, Logistics as well as a fundamental understanding of, Manufacturing, Operations and Finance/Accounting functions.
• Problem Solving – our product manager will formulate recommendations and strategies using fact-based analysis and proven methodologies, such as systems thinking, five whys, decision trees, etc.
• Proven track record of partnering with stakeholders while employing a high degree of collaboration and influence.
• Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• Deep and broad expertise with cloud-based ERPs and CRMs (Oracle Fusion, SAP S4 Hana, NetSuite, Salesforce)
• U.S. Person status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are searching for an exceptional Senior Staff Tech Lead to join the Aurora Services Engineering team and take on a critical role in building Aurora's suite of fleet management tools.

The Aurora Services Engineering team creates full-stack solutions, including backend services, web apps, mobile apps, and real-time onboard code that enable commercial operation of autonomous vehicle fleets at scale. Our mission is to build the software that drives the commercial side of our platform, such as assigning work to autonomous vehicles, providing remote support, managing a fleet of vehicles, and receiving orders from customers. As Aurora prepares to massively scale its fleet and integrate with partners on an API level, the tools we build are critical to the efficient daily operation of our business.

As the Tech Lead Manager for the Customer and Partner Integrations team, you will lead the design & implementation of solutions for Autonomous Vehicle Fleet Management and Partner API integrations with some of the biggest companies in the trucking industry. You will add new features and APIs to existing products and greenfield completely new ones to make a significant impact on the way commercial fleet operations function at Aurora.

In this role, you will:

• Partner with Product Managers, Designers, Autonomy, and Operation Stakeholders to deliver the benefit of Self Driving Vehicles quickly, safely and broadly.
• Architect and build scalable cloud services that power real-time and offline data flows essential for fleet optimization, autonomy improvement, and commercial operations.
• Develop and deploy robust, well-engineered solutions, leveraging modern cloud technologies and building highly available, low-latency backend services, APIs, and data pipelines.
• Design complex systems from the ground up. Partnering closely with Software, Hardware and infrastructure engineering teams.
• Mentor and grow senior engineers, raising the technical bar for the entire organization through code reviews, design discussions, and promoting a culture of engineering excellence.
• Translate complex operational data and autonomy metrics into actionable insights through scalable operator-facing tools and powerful APIs, directly improving our efficiency and product.

Required qualifications:

• BS, MS, or PhD in Computer Science or a related technical field, or equivalent practical experience.
• 8+ years of industry experience, with a deep specialization in Golang for building and operating large-scale, high-concurrency backend systems.
• Utilization of agentic AI with examples of increasing complexity and velocity
• Expert-level ability to design and build large-scale gRPC services in Go, with a focus on idiomatic patterns, efficient memory management, and high-throughput concurrency models.
• Deep expertise in building scalable web services and distributed systems within the Go ecosystem, including integration with AWS, Kubernetes, and Elasticache.
• Experience working with Product Management and UI/UX Design teams to define & deliver features that impact end users at scale.
• Proficiency with cloud infrastructure and DevOps practices (e.g., AWS, Kubernetes, Elasticache, CI/CD, and monitoring/alerting systems).
• A track record of driving technical strategy and conducting high-level Go code reviews, ensuring engineering excellence, and mentoring senior engineers in idiomatic Go best practices.
• Experience defining technical roadmaps and driving long-term strategic projects that span multiple engineering teams.
• Phenomenal communication skills. We build software with people and for people. You know how to write an effective technical spec, provide feedback to others, translate technical concepts into lay terms, and incorporate feedback into your efforts. You value and practice openness, empathy, kindness, and collaboration.
• A preference for action. You will use good judgment to balance speed and quality. You will deliver products that are built in a responsible and sustainable way. You will use a self-starter mentality to thrive in a growing environment where all hands are on deck, and consider no obstacle too big or too small. You will notice where there is a need and will hustle to fill it.

Desirable Qualifications:

• Experience managing teams of 2-6 engineers
• Experience with safety and mission critical applications.
• Experience in onboard C++ development for autonomous vehicles or other robotics.
• Experience in operations research or optimization algorithms.
• Experience in transportation, logistics, or other time-sensitive operations.
• Experience with fleet management solutions for Robots, Vehicles or Aerial Drones.
• Experience with external customer facing software including production rollout with real customers.

The base salary range for this position is $212,000 - $340,000. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-Staff

About the Role

DoorDash is building the world's most reliable on-demand, logistics engine for delivery. We are continuing to grow rapidly and expanding our Engineering offices globally! We are looking for Backend Engineers to build and maintain a large scale 24x7 global infrastructure system that powers DoorDash's 3-sided marketplace of Consumers, Merchants and Dashers.

We’re looking for Backend Engineers to work on both Product and Product Platform based teams. Product focused Engineers work at the intersection of product and infrastructure to solve key business problems with elegant technical solutions. You'll operate our backend services and architecture that support all product functionality and will be challenged to consider the big picture -- collaborating cross-functionally, as well as evaluating and executing on trade-offs to maximize business impact for the company. 

This role is hybrid with some in-office time expected and will report to an Engineering Manager. 

You're excited about this opportunity because you will…

• Develop, release and run large-scale web applications
• Develop and define the backend architecture and tech stack for a product area
• Improve performance, reliability, scalability and security for our backend systems
• Be involved in transitioning our monolithic codebase to a microservice-based architecture
• Completely disrupt logistics by tackling bleeding-edge, technical problems

We're excited about you because you have…

• B.S., M.S., or PhD. in Computer Science or equivalent
• Prior experience (2+ years industry experience) working with backend tech stacks
• Ability to analyze and improve efficiency, scalability, and stability of various system resources
• Experience with service oriented architecture, writing REST API’s, unit testing, and architectural design
• Understanding of modern web stacks and architecture (HTTP, REST)
• Experience with SQL and NoSQL databases and other technologies (e.g. Postgres, Redis, Elasticsearch, RabbitMQ)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Role

DoorDash is building the world's most reliable on-demand, logistics engine for delivery. We are continuing to grow rapidly and expanding our Engineering offices globally! We are looking for Staff Backend Engineers to build and maintain a large scale 24x7 global infrastructure system that powers DoorDash's 3-sided marketplace of Consumers, Merchants and Dashers.

We’re looking for Staff Backend Engineers to work on both Product and Product Platform based teams. Product focused Engineers work at the intersection of product and infrastructure to solve key business problems with elegant technical solutions. You'll operate our backend services and architecture that support all product functionality and will be challenged to consider the big picture -- collaborating cross-functionally, as well as evaluating and executing on trade-offs to maximize business impact for the company.  We expect Staff Engineers to be able to run cross-functional projects end to end, mentor their junior to mid level peers and influence our technical roadmaps

This role is hybrid with some in-office time expected and will report to an Engineering Manager. 

You're excited about this opportunity because you will…

• Develop, release and run large-scale web applications
• Develop and define the backend architecture and tech stack for a product area
• Improve performance, reliability, scalability and security for our backend systems
• Be involved in transitioning our monolithic codebase to a microservice-based architecture
• Completely disrupt logistics by tackling bleeding-edge, technical problems

We're excited about you because you have…

• B.S., M.S., or PhD. in Computer Science or equivalent
• 8+ years of industry experience
• Prior experience working with backend tech stacks
• Ability to analyze and improve efficiency, scalability, and stability of various system resources
• Experience with service oriented architecture, writing REST API’s, unit testing, and architectural design
• Understanding of modern web stacks and architecture (HTTP, REST)
• Experience with SQL and NoSQL databases and other technologies (e.g. Postgres, Redis, Elasticsearch, RabbitMQ)

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

About the team

The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business.  

Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet.

About the role

As a Manager, Solutions Architect on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. 

Your key priority will be leveraging your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure.  You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges.  You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs

Join to help us: 

• Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company
• Help merchants customize and optimize their first-party digital ordering experience
• Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy
• Leverage a data-driven approach to guide optimizing both your time and merchant resources  

You’re excited about this opportunity because you will…

• Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. 
• Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table.
• Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence.
• Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners.
• Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes.
• Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life.
• Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders.
• Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals.

We’re excited about you because…

• You have relevant experience. You have 6-8+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes.
• You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. 
• You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences).
• You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel.
• You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks.
• You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight.  You’ve used many software tools and are ready to dive into learning how to leverage new ones.
• You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.”
• You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow.
• You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute.
• You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation.

We expect this position to be filled by April 13, 2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Legal Operations builds the infrastructure that powers DoorDash’s Legal function. We design the workflows, systems, and data foundations that transform complex legal work into structured insight — enabling Legal to operate at the speed of the business. Our team owns the core platforms and scalable processes that support a growing global organization as data volume and regulatory complexity increase.

We view high-quality, well-structured data as a strategic asset, and we intentionally build the technology and workflows that generate it by design. If you’re a builder who thrives at the intersection of law, technology, and operational transformation, you’ll find a home here.

About the Role

We are hiring a Manager, eDiscovery Operations to architect and evolve the operational infrastructure that supports DoorDash’s litigation and legal response efforts. This role goes beyond managing matters — you will design and own the operating model for how data moves from enterprise systems into defensible legal review.

This is a high-autonomy individual contributor role with ownership over discovery infrastructure and oversight of contractors and external vendor teams.

Success in this role is measured by the scalability, reliability, and defensibility of the discovery systems you design, as well as the expertise you bring to complex, high-impact matters. You are a builder first– focused on creating automated, repeatable processes that treat discovery as a scalable technical product.

You’re excited about this opportunity because you will…

• Engineer and maintain end-to-end data pipelines and delivery models that embed defensibility by design, ensuring the eDiscovery lifecycle scales seamlessly with DoorDash’s increasing data complexity.
• Lead a diverse ecosystem of contractors and vendors to execute daily operations across legal holds, preservation, and production on complex matters.
• Serve as the primary eDiscovery consultant to Litigation, Privacy, Employment, IT and Security teams, translating technology and requirements into executable processes.
• Provide expert guidance on data minimization and early case assessment strategies to reduce review volume, mitigate risk, and control costs.
• Own performance, capacity planning, and quality standards across our vendor ecosystem, treating external partners as an extension of our technical infrastructure.
• Define and operationalize technical standards and best practices for discovery workflows, including documentation, automation, and scalable training.
• Drive continuous improvement through automation, analytics, and AI-enabled review capabilities to reduce manual overhead and optimize legal spend.

We’re excited about you because…

• You have 6–8+ years of experience in eDiscovery, with at least 2 years in a systems-building or program management capacity.
• You bring hands-on experience across modern review platforms (e.g., DISCO, Everlaw, RelativityOne), including oversight of vendor-managed environments.
• You are a power user of foundational AI models (ChatGPT, Gemini) to improve individual productivity, and have a proven track record of leading cross-functional teams to apply TAR, CAL, and LLM-based workflows to solve complex, high-volume data challenges.
• You are comfortable navigating enterprise tools (Jira, Confluence) to manage technical roadmaps and productize legal workflows.
• You treat eDiscovery as a financial and technical portfolio, using e-billing and data metrics to forecast and project spend.
• You have deep knowledge of cloud storage (AWS), secure data transfer, and chain-of-custody protocols within enterprise environments.
• You have excellent written and verbal communication skills with a focus on detail, organization, and responsiveness.
• You are flexible and adaptable to changing priorities, scope, and technology

We expect this position to be filled by 5/15/2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s Internal Audit team provides independent assurance that the company’s risk management, governance, and internal control processes are operating effectively. We are a small team that is looking to expand and bring on motivated professionals. We don’t think of ourselves as a typical audit function - we are obsessively focused on risks to the organizations which reflects in the type of projects we support and execute. 

DoorDash is rapidly growing - we are expanding in multiple geos and launching new products. This exciting growth allows us to drive creative analysis, strategy, and solutions. Our focus areas include financial, operational, regulatory, security, IT, and more. 

About the Role

We are seeking a Manager, Internal Audit, who will be responsible for audits and control assessments focused on both business processes and technology-driven initiatives. This position sits at the intersection of business process and technology. The role combines traditional SOX responsibilities—such as leading walkthroughs, identifying controls and potential gaps, and performing or reviewing control testing to ensure high-quality documentation—with involvement in IT-focused initiatives. These include supporting system implementations, assessing automation and technology-enabled controls, and contributing to cross-functional process improvement projects. This is not a purely IT role nor a purely business process role, but a hybrid position designed to strengthen internal controls across both environments. You will collaborate closely with both business and IT teams at DoorDash to develop an understanding of our critical processes and controls end to end, ensure the sufficiency of business and IT controls in the process, create succinct documentation and reporting, and enable DoorDash leaders to improve our risk posture and better manage our risk. Combining strategic thinking and hands-on execution, you will simplify and operationalize complex audit initiatives. 

You will bring a strong foundation in business process audits, combined with an understanding of technology and automation. The ideal candidate will have experience bridging business and IT risks and be comfortable working with both finance and engineering stakeholders to assess, design, and enhance controls across the organization.

You will report into the Sr. Manager, Internal Audit on our Internal Audit team in our Finance organization. This role will have a flexible hybrid schedule and be based near an U.S. office hub (in San Francisco Bay Area, Seattle or Los Angeles). If local to the SF Bay Area, you will be expected to join the team for in-office sessions twice a month. If you are based elsewhere, you will be expected to join the team for in-office sessions on a quarterly basis. 

You’re excited about this opportunity because you will…

• Plan and develop audit scope and actively participate in project execution for complex audit-related assessments, including SOX (Business and IT), operational audits and other IT audits (e.g., system implementations, automations). This includes a robust understanding of business risks and how both business and IT controls are addressing these risks.
• Provide guidance to controls owners on designing and implementing effective controls, while monitoring and driving timely remediation of control deficiencies and recommending improvements s to strengthen internal controls
• Design and implement internal controls to properly mitigate risks associated with new entities and business processes. Support SOX readiness initiatives and system implementations by ensuring business, IT and automated controls are appropriately designed and implemented.
• Support the team’s project management efforts by helping monitor progress of tasks and key deadlines, including oversight of team members and provide coaching as needed
• Leverage strong communication skills to deliver timely, concise, and meaningful updates to management—highlighting key issues and risks—and to prepare clear written materials such as memos, summaries, and recommendations
• Develop strong, trusted relationships with key stakeholders—both internal and external—including external auditors, co-source partners, control owners, and process owners.
• Provide support to cross functional stakeholders on matters spanning  SOX,operational audits, and IT audits - while driving innovation through a critical thinking and a solution-oriented mindset.

We’re excited about you because…

• You have 6+ years of experience in audit (internal or external audit), with exposure to both business process and IT/SOX environments
• You are experienced (preferred) or have familiarity in system implementations, change management, and understanding automated and IT dependent controls
• You have 3+ years of experience managing a team, including leadership and team-management skills: able to lead teams, mentor staff, prioritize multiple projects, manage deadlines and deliver high-quality results
• You operate and thrive to work at the lowest level of detail; you have working knowledge of the U.S. Generally Accepted Accounting Principles (GAAP) and accounting procedures, including solid IT knowledge with the ability to bridge business process and IT controls 
• You are self-starter and have the ability to independently manage the progress of an assigned project and see to closure in a timely and efficient manner
• You have the ability to identify key risks areas and are able to create a prioritized mitigation plan; You have strong communication skills are able to explain the nuances and importance of compliance to various stakeholders
• You exhibit strong business writing skills and can produce clear and concise documentation (e.g. technical and process findings to leaders)
• You are excited to help the business become compliant while adding value and while being efficient; You are able to help the business see key risk areas and help them prioritize must haves, should haves, and nice to haves  while acting as a trusted business partner
• Professional certifications such as CPA, CISA, CISSP, PMP and/or CIA are highly desirable
• You have a Bachelor’s Degree or higher in Accounting, Finance, or related field

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences.  We provide digital solutions to help advertisers reach all DoorDash audiences (consumer, dasher, and merchant). This role will be responsible for managing the team that supports our Restaurant advertisers and the DoorDash Partnership team on business insights and marketing analytics. 

About the Role

In this role, you will partner with Account Management/ Sales teams to improve upon the current delivery framework for marketing recommendations, customer insights, and media optimizations, all with the goal of enabling Restaurant advertisers to grow their businesses with DoorDash’s marketing products. You’ll create case studies, benchmarks, and content as we bring new advertisers onboard and drive product adoption. You will partner with cross functional partners in Sales, Marketing and Product to drive DoorDash’s Restaurant advertiser analytics roadmap. As a people manager, you will also manage a team of direct reports to deliver impactful measurement learning agendas, analysis, and marketing opportunities for Restaurant clients. 

You’re excited about this opportunity because you will…

• Analyze: You enjoy hunting for insights and using data to share meaningful learnings and make actionable recommendations
• Scale: You are ready to roll up your sleeves and help scale/improve current processes
• Partner: You’ve worked closely with sales and account teams before and know what data they - and their partners - need to achieve their marketing goals  
• Lead: You measure success through the accomplishments of the team you manage

We’re excited about you because…

• You have 6-8+ years of experience in marketing analytics; high growth startup experience preferred
• Expert SQL experience required
• Ability to translate technical details into actionable insights for non-technical stakeholders and communicate clearly across cross-functional teams.
• Demonstrated expertise in advertising platforms (e.g., Google Ads, Meta Ads Manager), including app attribution, incrementality measurement, and API integrations.
• You have experience managing a team of strong performers
• Experience collaborating with engineering, data, and product teams to implement scalable marketing solutions aligned with business goals.
• You have a proven track record of leading cross functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• You are a strong communicator and project manager, taking pride in the quality work your team delivers
• You have a BA/BS degree

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

At DoorDash, we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. The Foundations TPM team provides the essential support for the underlying technology services including Data Engineering, Data Platform, Core Infrastructure, and Developer Platforms - and the engineers who build them. It’s a high-stakes environment where we solve complex problems to ensure the stability and velocity of the entire engineering organization.

About the Role

We are looking for a Manager, Technical Program Management to lead and grow our Foundations TPM team. You will report to the Senior Manager of TPM within Engineering Operations and partner closely with Directors in Foundations Engineering to establish the vision and technical direction for our core systems.

In this role, you aren't just managing people; you are overseeing a portfolio of critical initiatives across Data Platforms, Data Engineering, Cloud Infrastructure, and Developer Platform. You will ensure your team successfully drives programs related to reliability, security, capacity planning, and large-scale migrations.

You must be located in San Francisco, CA, Sunnyvale, CA, or Seattle, WA for this hybrid position. 

You’re excited about this opportunity because you will...

• Lead & Mentor: Grow a team of high-performing TPMs, providing coaching, performance reviews, and career development.
• Strategic Partnership: Collaborate with Engineering and Product leaders to define roadmaps for foundational services that enable company-wide velocity.
• Drive Foundations Strategy: Own the planning and execution of programs in quality, reliability, compliance, and vendor/cost management.
• Act as an Escalation Point: Provide hands-on support for high-risk programs, helping the team navigate complex interdependencies and technical trade-offs.
• Nurture Stakeholders: Earn trust across the organization by managing expectations from leadership to individual contributors, ensuring accountability and clear communication.
• Optimize Processes: Develop "light-touch" frameworks for tracking OKRs and resource allocation that align with DoorDash’s fast-paced culture.

We’re excited about you because you have...

• Technical Depth: You have a strong understanding of modern engineering practices, distributed systems, and cloud infrastructure.
• Experience in the Domain: You have managed or driven programs specifically within data engineering, infrastructure, or developer platforms.
• Proven Leadership: You have a track record of building consensus while dealing with the ambiguity of a rapidly evolving engineering landscape.
• Execution Focus: You operate at the lowest level of detail when necessary, reviewing technical specs and assessing trade-offs to ensure program success.
• Empathetic Management: You lead with empathy, seeking and providing timely feedback to foster an inclusive and innovative team environment.

Qualifications

• Education: Bachelor’s Degree in Computer Science, Software Engineering, or a related technical discipline.
• TPM Experience: 5+ years of experience as a TPM or Engineering leader, ideally within an infrastructure or platform organization.
• Management Experience: At least 2 years of experience directly managing a team of TPMs or engineers in a relevant technical domain.
• Communication: Excellent written and verbal skills; able to convey complex infrastructure concepts to both technical experts and non-technical stakeholders.
• Execution: Strong skills in project planning, estimating, and scheduling, with a focus on progress and pragmatic solutions.

About the Team

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries by selling household essentials, groceries, brand-name favorites, local favorites and so much more. The end to end DashMart experience is powered through DoorDash. Third-party partnerships enable us to offer on-demand deliveries from both SMB and enterprise merchants across grocery, convenience alcohol and retail storefronts. The merchants own the inventory, we fulfill and deliver them! Our Central Operations team is the heartbeat of the New Verticals Strategy & Operations team that enables us to power a robust logistic platform through a high-quality, speedy and efficient network - for both DashMarts and third party partners.

About the Role

We are expanding our Central Strategy & Operations team with a handful of Senior Associates to drive network-wide inbound and outbound productivity performance and efficiency through building operating principles and tools. You will be accountable for identifying and scaling system and operational improvements that enhance inbound throughput, accuracy, and cost efficiency.

You will serve as a key contributor in owning productivity metrics like receiving, throughout, accuracy, cost and efficiency. You will dig deep into data, identify root causes of performance variance, and build systematic tools / product enhancements that improve how our warehouse associates operate on a daily basis. You will partner closely with local operators, product managers, engineers, designers, and data scientists to conceptualize, iterate, launch, and maintain scalable solutions.

We’re looking for someone who thrives in fast-paced, operational environments and brings a strong ownership mentality. You should be comfortable diving deep into data using SQL, leveraging AI tooling to enhance analysis and decision-making, understanding how logistics systems drive frontline behavior, and translating insights into concrete system and process improvements. This is a highly visible individual contributor role with outsized impact on operational efficiency and cost performance.

You will report to a Manager within our Central Strategy & Operations team. This is a non-technical role and sits under our Strategy & Operations job family. We operate in a hybrid model - you will spend some time in your home office, in person via offsites and testing products in the field - across DashMarts and third-party stores. This role requires roughly 25% travel, locally and nationally. You must be willing to start employment at DoorDash no later than June 15th, 2026. 

You’re excited about this opportunity because you will…

• Operate. You will understand the operating processes & systems that power our network inside and out.
• Experiment. You will identify inbound performance gaps, develop hypotheses, and test product features in partnership with Product, Engineering, and Data Science — including leveraging AI-enabled tooling where applicable.
• Scale. You’ll transform analytical insights into operational experiments that create measurable and scalable improvements in inbound throughput and efficiency.
• Build. You’ll do whatever it takes to launch and maintain system improvements — from detailed SQL analysis to drafting product requirements and supporting implementation.
• Analyze. You’ll assess the operational and financial impacts of your decisions and iterate based on data.
• Collaborate. You’ll work with a cross-functional team, including local operations, engineering, product, and data science, to drive alignment and execution.

We’re excited about you because…

• You solve problems from first principles. You’re excited to solve operational planning problems in innovative ways, and you resist “this is how it’s always been done” thinking.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds with SQL or spend a day picking and packing orders, but you’re just as comfortable contributing to broader strategic conversations.
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
• You’re analytical. You have a strong analytical background, SQL proficiency, and familiarity with AI tooling and how it can be applied to operational decision-making.
• You are a team player. You bring exposure to Product Ops (including conceptualization, iteration, and maintenance) and have experience working cross-functionally with Product, Engineering, Data Science, and Design teams.
• You have 2-4+ years of professional experience. Ideally you have experience in operations, analytics, product operations, logistics, consulting, or business operations.
• You have completed your BS/BA Degree. 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash for Business provides meal solutions to our corporate clientele, but we aren’t stopping there. Our mission is to become the premier benefits partner for executives, employees, and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer for every business use case. We are building an entrepreneurial, customer-obsessed, and fast-moving team to create the right products and services for the future of work.

About the Role

We are looking for someone who thrives on setting enterprise clients up for success to join our rocketship of a team at DoorDash for Business. As a Sr. Enterprise Onboarding Partner, you will own the launch experience for our largest, most strategic clients — Fortune 1000 companies — within the broader DoorDash for Business portfolio. You will be the strategic architect behind how these complex, high-stakes accounts come to life on our platform, building bespoke launch plans tailored to each client's unique organizational structure, driving buy-in at every level of the enterprise while minimizing time-to-value and eliminating barriers to launch. We are looking for a highly motivated, creative problem-solver with exceptional executive presence, deep business acumen, and the technical fluency to navigate sophisticated SaaS integrations with confidence. This is a true enterprise strategy and customer success role. Reporting to the Senior Manager of Strategy and Operations for DoorDash for Business Client Success, you will work in close partnership with Sales, Implementation, and Strategy & Operations to deliver world-class launches that set the foundation for long-term client success and product adoption.

You’re excited about this opportunity because you will…

• Architect – Design bespoke, white-glove launch strategies for Fortune 1000 clients, translating complex organizational needs into actionable, high-impact onboarding plans that drive activation and long-term engagement.
• Lead – Command the room. You will own executive-level relationships with senior People Operations leaders, Procurement teams, and Executive Assistants, driving alignment and enthusiasm for launch strategies through compelling storytelling and confident, persuasive communication.
• Strategize – Operate at the intersection of customer success and strategic consulting. You will anticipate client needs before they arise, proactively remove blockers, and continuously find creative paths to "yes" — even in the most complex enterprise environments.
• Build – Create the playbooks, frameworks, and launch templates that don't yet exist. In a rapidly scaling business, you will define what great looks like — and then raise the bar again.
• Activate – Own the metrics that matter. You will be directly accountable for product adoption, activation milestones, and minimizing launch delays, approaching every obstacle with a solutions-first mindset and relentless curiosity.

We’re excited about you because…

• You have 4+ years of experience in enterprise onboarding, implementation, customer success, or strategic consulting with Fortune 500/1000 accounts or in a high-growth SaaS or marketplace environment
• You have a demonstrated track record of owning complex, multi-stakeholder enterprise launches from kickoff through full activation — on time, on scope, and with measurable adoption outcomes
• You are scrappy, resourceful, and tenacious — you thrive in fast-moving, autonomous environments where the answer isn't always obvious, embrace the iteration that comes with a high-growth org, and find a way to get it done regardless of what's in front of you
• You are technically fluent and data-driven — you can use data to tell a compelling story, hold credible conversations about SaaS integrations and product configurations, and know when and how to pull in Product or Engineering to close gaps for the customer
• You are deeply customer-obsessed and naturally curious — you get to the "customer why," translate complex requirements into actionable solutions across ops, product, and marketing, and are relentless in meeting customer needs
• You're comfortable leveraging AI tools to improve productivity, decision-making, and problem-solving. You actively explore and apply AI in your day-to-day work, bringing a beginner’s mindset and curiosity as you continuously learn and adapt alongside evolving technology.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To help further that mission, the B2B Marketing team is responsible for helping Merchants find the right DoorDash products and services to grow their businesses. We do this by building lasting relationships with our B2B audiences through personalized, scalable, cross-channel experiences that drive retention and engagement. We take pride in being the trusted advisor to our SMB Merchants, and the prominent Merchant advocate to our cross-functional partners — navigating them through every step of their DoorDash journey and empowering them with the right, personalized resources, education, and suite of solutions to maximize their business, at scale.

About the Role

As the Senior Manager of Retention Marketing, B2B, you will lead a team of Marketers responsible for marketing communications with Merchants via owned channels (CRM) that provide education, information and tools to empower their success on the DoorDash platform. From providing early Merchant education and guiding tool adoption to testing and selling new MX-facing products, you will lead a team that strategically leverages every touchpoint to deepen the Merchant’s relationship with DoorDash and support their long-term success.

You will collaborate with fellow leaders in the Merchant organization to continually hone the vision for Merchant Retention Marketing and then translate it into near and longer-term functional roadmaps that your team brings to life. You will build relationships with cross-functional stakeholders and deliver on shared business goals. You will be the key advocate for Merchant Retention Marketing needs, including Marketing Technology, Product, and Analytics needs.

You’re excited about this opportunity because you will…

• Own the full CRM lifecycle strategy for Merchants, Advertisers, and DoorDash for Business users, including onboarding, activation, product adoption, and churn mitigation
• Define and own priority KPIs, continually analyzing emerging Merchant dynamics and responding appropriately 
• Lead the development of annual and quarterly B2B marketing plans, maximizing incremental gains to meet overarching B2B business targets
• Lead and develop a high-performing team of Lifecycle Marketers who build and execute campaigns that drive business results and successful outcomes for our B2B audiences 
• Partner with Campaign Operations to ensure all lifecycle campaigns are launched with consistency, speed, and high quality
• Advance technical and strategic B2B CRM capabilities by improving targeting logic, creative tooling, journey management, and experimentation infrastructure
• Drive innovation in personalization and automation by partnering with MarTech, Engineering, and Analytics to unlock new levers and channels
• Serve as a key strategic partner to B2B business leads across Product, Strategy & Operations, Marketing, and Sales

We’re excited about you because you have…

• 8+ years experience in B2B marketing, engagement or operations with 5+ years managing high performing teams 
• A results-oriented mentality with a track record of developing profitable B2B retention marketing programs and exceeding performance & revenue targets
• Strong analytical skills; ability to translate large and disparate data sets into hypotheses and an experimentation strategy 
• Strong experience with CRM technology including Marketing Automation platforms and CRM tools
• A highly motivated, entrepreneurial spirit and ability to work independently, while also skilled at building strong internal relationships and consensus on initiatives
• Passion for customer experience and delivering incremental value to customers 
• The ability to think and perform both tactically and strategically
• The ability to pivot readily and react to real-time data
• Bachelor’s Degree; Master’s degree a plus

We expect this position to be filled by 5/26/26.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

As Senior Manager, Sales Planning and Strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap.

You will be responsible for leading a team of sales planners. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role will report into a Director of Revenue Strategy and Operations.

You’re excited about this opportunity because you will be driving…

• Strategic Leadership: Lead a high-performing team of sales planners to own the development, implementation and administration of new and existing sales incentive structures for our SMB Sales team.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making.
• Data Analysis and Insights: Analyze large datasets to derive actionable insights, identify trends, and provide recommendations to improve sales performance and efficiency.
• Sales Performance Optimization: Collaborate with Sales leadership to develop and implement strategies to optimize sales performance including incentive redesigns and pilot testing.
• Forecasting and Reporting: Develop and maintain sales forecasting models, track key performance metrics, and prepare regular reports for executive leadership and Sales teams.
• Team Development: Lead and develop team members, fostering a culture of continuous learning and growth within the Sales Planning team.

We’re excited about you because you have…

• A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
• Proven experience in a leadership role within Sales Operations, Sales Planning or related field, preferably in the tech marketplace, logistics, or e-commerce industry.
• Excellent communication and presentation skills, with the ability to distill complex data into actionable insights.
• A demonstrated ability to lead and develop a high-performing team.
• Strong problem-solving skills and a strategic mindset.
• An ability to thrive in a fast-paced and dynamic environment.

We’re excited about you because you are…

• Entrepreneurial – You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment
• Naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company
• Gritty – You roll up your sleeves and do whatever it takes to make things successful
• Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
• Problem solver – You can independently translate high-level goals into actionable plans

Qualifications

• Proven experience in a leadership role within Sales Operations, Sales Planning or related field, preferably in the tech marketplace, logistics, or e-commerce industry.
• A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
• Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets. Proven user and explorer of AI tooling to drive efficiency and improved processes; SQL experience strongly preferred, along with Salesforce and Excel
• Expert communication and interpersonal skills
• Experience mapping complex operational workflows, diagnosing data gaps, and architecting AI-driven solutions end-to-end—from process discovery through prototype to production deployment. Experience building in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

Nice to Haves 

• You have experience working with sales organizations
• You have experience with sales incentive design
• You have experience with Incentive Management tools (e.g., Anaplan, Xactly)

If you are a seasoned leader with a passion for driving business results and want to be part of a dynamic and growing organization, we encourage you to apply for the Senior Manager, Sales Planning and Strategy position at DoorDash.

Applications for this position are accepted on an ongoing basis.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver.

As a Design Manager at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day.

You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them.

About the Role

Trust is the foundation of every interaction on DoorDash. We're looking for a design leader who can define and drive a vision for designing for integrity at scale. In this role, you will join the Integrity organization. You’ll lead a team of designers working across fraud prevention, trust, safety, and compliance — protecting millions of consumers, Dashers, and merchants while keeping the platform seamless and trustworthy. You will report into the Head of Design for our Customer Experience & Integrity organization. This role is hybrid- 1–2 days per week in one of our Design Hubs.

You’re excited about this opportunity because you will…

• Set the technical direction for Design across your product area — decide what gets built, in what order, and why; connect multiple teams around shared platforms so the work compounds instead of duplicating
• Work on ambiguous problems and turn them into architecture decisions and working systems that teams actually use; earn trust with leadership not through decks, but through prototypes and shipped code that make your point for you
• Stay close to the code and the craft across multiple projects at once — you're not just reviewing, you're building; the work you ship will move real metrics across the product area, not just the team you sit with
• Build the design systems, component libraries, and AI-powered tooling that your product area runs on — prompt libraries, eval pipelines, design-to-code workflows — and make sure people actually use them by writing clear docs, onboarding teams, and iterating based on real feedback
• Hold a high bar for both design and code — your prototypes should be production-ready, not throwaway; spot product opportunities that others miss and help the people around you get sharper at knowing what to build and why
• Grow the team around you — mentor senior designers and managers, help close strong hires, and shape the kind of environment where design engineers do their best work 

We’re excited about you because…

• You have a portfolio or repo of work that shows you can design and build at a high level, not just one or the other
• You build in code as naturally as you design — React, TypeScript, or similar frameworks are tools you think in, not things you're learning; you reach for Cursor, Claude, or similar tools to move faster and build things you wouldn't attempt by hand
• You've set direction across a product area before and your influence comes from what you ship, not what you present — people adopt your tools because they're good, not because you told them to
• You care about leverage: you'd rather build a system that makes 20 people faster than ship one great feature yourself
• You have a background in high-growth consumer tech, complex marketplace products, or platform/infrastructure teams where you built tools and systems adopted across multiple teams

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Dashers. We tackle complex challenges, from preventing fraud and ATO to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a seamless user experience. Our team partners closely with cross-functional groups, including Engineering, Data Science, Compliance, and Risk Operations, to drive strategic initiatives that protect our business while fostering growth.

About the Role

The DoorDash marketplace is expanding rapidly beyond just restaurants as we become “your door to more." As we add new products, geographies, ways for Dashers to earn, as well as use cases to help consumers save time, we’re expanding and enhancing our fraud capabilities to be best in the industry at keeping our platform safe and trustworthy. We strongly believe that trust is the most important attribute of an online marketplace, and the team ensures that we maintain this trust.

We’re looking for a Senior Product Manager that will lead dedicated cross-functional teams to solve complex challenges that impact Consumers, Dashers and Merchants and touch every corner of our business - from new user onboarding, to the in-app dashing experience, to the products and services being created that our users can’t find anywhere else. We are looking to hire for a few roles, so you’ll either lead a vertical fraud team protecting Consumers or lead a horizontal fraud platform team focused on building our Risk Engine, Data Signals Intelligence and Automation / Anomaly Detection capabilities. The Fraud team is in hyper growth in terms of its size and impact and offers a unique opportunity to set and execute on a vision that will shape the future of DoorDash.

You’re excited about this opportunity because you will…

• Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team.
• Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs. 
• Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of our users
• Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities.
• Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights. 
• Establish business cases and projected return on investment to identify and prioritize opportunities
• Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business.

We’re excited about you because you have…

• 5+ years of product management experience in the tech industry
• 3 or more years of experience across Integrity/Trust & Safety/Fraud
• Experience defining strategic vision and tactical execution in a given product area
• Experience in iterative, agile software delivery, short release cycles
• Focus and thoughtfulness on data and analytics to solve problems and experience achieving results through continuous improvement
• Experience in effectively working with multiple teams for collaboration and company-wide project delivery
• Tenacity to keep issues top of mind of relevant stakeholders and conviction to stand-by decisions
• Time management skills and ability to prioritize independently
• Bachelor or Master's degree in Computer Science or data-related domain
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The New Verticals Partner Integrations team is dedicated to our Merchant's success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and further enhance our technical prowess. We are looking for motivated team members who embody a “Merchant First” attitude to guide our partners through their integration journey with DoorDash.

About the Role

DoorDash is looking for someone who wants a challenge, likes interfacing with top partners, and is passionate about standardizing & scaling high growth products across our New Verticals business. You will serve as the Technical Account Manager for these integrations, gathering information from partners and helping them connect to our systems. You will be expected to get to the lowest level of detail to understand our products & processes, as well as to think strategically about growing this business & function. You will strategize with our cross-functional DoorDash teams to build & operate a world class integrations platform. This role will focus on third-party integrations, unlocking new selection and value-added features.

You’re excited about this opportunity because…

• You will own the success of our New Verticals integrations by driving initiatives across technical teams, contractors, and internal business stakeholders
• You will identify, resolve, and escalate day-to-day integration-related blockers
• You will be the voice of DoorDash in managing external relationships with our New Verticals partners, leading implementation and process improvement
• You will partner with product, engineering, and operations teams to discover & drive opportunities for improvement that come from data analysis, merchant insights, and the definition of new processes  
• You will help shape the systems integrations roadmap in collaboration with other product and operations owners
• You will empower cross functional partners by partnering with Growth Operations to educate stakeholders on integrations and create user-friendly enablement content

Your responsibilities in this role are…

• Be a Subject Matter Expert for DoorDash’s integrated offerings and guide partners through new Integration builds.
• Collaborate closely with Merchants and Integrations partners to ensure a seamless onboarding experience and successful integration onto the DoorDash platform.
• Communicate effectively with both technical and non-technical stakeholders to provide guidance and support.
• Translate complex technical requirements into clear business solutions that align with our partner’s objectives.
• Work on strategic projects based on Merchant needs to uplevel our product offering and to contribute to our processes and documentation to continuously improve. 

We’re excited about you because…

• You are a problem solver - You thrive on solving complex problems, diving into the details, and providing actionable plans to triage and resolve escalations.
• You are technically savvy – You possess technical acumen and are comfortable navigating engineering terminology, translating it into practical business understanding.
• You are a relationship-builder – You excel at building relationships and can influence and motivate individuals at all levels, both internally and externally.
• You are detail-oriented  – You are process-driven and highly organized, with a keen ability to capture all necessary information in a way that is easily understood by both technical and business stakeholders.
• You are analytical – Your analytical mindset allows you to interpret complex data and extract valuable insights to drive informed product prioritization.
• You're comfortable leveraging AI tools to improve productivity, decision-making, and problem-solving. You should be actively exploring and applying AI in your day-to-day work, bringing a beginner’s mindset and curiosity as you continuously learn and adapt alongside evolving technology.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Partner Integrations Strategy & Operations team builds and scales the systems, workflows, and partner experiences that power DoorDash’s integrated provider ecosystem. We work across Product, Support, Engineering, and Merchant strategy teams  to improve operational performance, strengthen the Developer Platform, and deliver best-in-class experiences for providers across our suite of products for New Verticals Merchants. Our mission is to reduce friction across the integration lifecycle, drive adoption of automation and AI, and ensure providers have the tools and support they need to operate effectively on DoorDash and grow their business with us.

About the Role

As a Sr. Specialist on the Partner Integrations Strategy & Operations team, you will focus on improving the efficiency and scalability of our New Verticals integrations operations. You’ll support and execute against key initiatives tied to team goals, using data, tooling, and AI solutions to streamline workflows, reduce manual effort, and improve the provider experience. You’ll partner closely with cross-functional stakeholders—including Product, Engineering, Sales, Support, and Technical Account Managers—to operationalize processes, improve tooling, and enhance self-serve experiences for both internal and external stakeholders. This is a hands-on, execution-focused role ideal for someone who enjoys solving operational problems, working with data, and building scalable processes in a fast-paced environment.

You will report to the Senior Manager of Partner Integrations, New Verticals in our Merchant Strategy & Operations organization. This role is expected to be hybrid with some time in-office.

You’re excited about this opportunity because you will…

• Identify and solve operational inefficiencies across the integrations lifecycle, improving speed, quality, and scalability.
• Analyze partner and internal signals to uncover trends, pain points, and opportunities for improvement.
• Define, track, and evolve efficiency metrics, including accuracy, actionability, and owning the feedback loops that continuously improve our models.
• Translate data and insights into clear recommendations and action plans.
• Leverage AI tools to automate workflows, reduce manual work, and improve operational outcomes
• Partner cross-functionally with Product, Engineering, Support, Integrations, and TAMs to implement process and tooling improvements.
• Build and maintain dashboards, trackers, and reporting to monitor performance and inform decision-making.

We’re excited about you because…

• You’re detail-oriented – You are process driven & highly organized, with a passion for capturing all details in a way that is understandable to both business and tech stakeholders.
• You are a strong critical thinker  – You can break down ambiguous problems and connect qualitative and quantitative signals.
• You’re a strong communicator – You can take on complex, technical projects and clearly communicate progress towards delivery, voicing challenges and a path to resolution along the way.
• You’re a self starter – You have a bias for action and are able to thrive in a fast-paced, constantly changing work environment.
• You have strong data skills (SQL, Sheets/Excel) – You can build reliable dashboards, and ensure metric accuracy.
• You are AI-fluent  – You can leverage AI to automate workflows and optimize data insights.
• You’re technically savvy – You are not afraid of engineering terms and are able to fight through the technical jargon to translate concepts to a functional understanding.
• You’re a relationship builder – You can influence and motivate people at all levels across a variety of job functions, both internally & externally 

Qualifications

• 3-5  years of experience 
• Experience in strategy & operations, business operations/analytics, consulting, or a related field
• Strong analytical skills (Excel/Google Sheets, SQL, Dashboarding Software required)
• Experience with AI tools (e.g., ChatGPT, workflow automation tools) 
• Experience working cross-functionally with technical and non-technical stakeholders
• Demonstrated understanding for translating technical concepts to business solutions 
• Excellent written and verbal communication skills
• Bachelor’s degree required

About the Team

At DoorDash,  we are building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was! This role sits in the Launchpad team, which is the innovation engine of DoorDash. The team's mission is to innovate, experiment, and incubate bold ideas that transform the future of local commerce.  

About the Role

We are looking for a Senior Technical Program Manager to drive the operational backbone of our fastest-growing hardware-software business. In this role, you will join an exciting new confidential initiative that has found momentum with an emerging hardware product.

You will act as the "Execution Engine" for the engineering organization, partnering with Product, Design, and Engineering Directors to deliver a market-leading platform. Given this initiative is still in its early stages, speed, craft, and execution quality are high priority. You must be located in either the Bay Area, Seattle, or the New York Metro Area for this hybrid position. 

You’re excited about this opportunity because you will…

• Drive Resilient, "Always-On" Architecture: You will lead the technical roadmap to ensure our platform performs flawlessly in dynamic physical environments. You will coordinate dependencies between Infrastructure and Feature teams to guarantee uninterrupted operations when merchants need them most.
• Bridge Product Vision & Technical Execution: You will partner early with Product Managers and Designers to translate ambitious user requirements into executable technical specifications. You will ensure that technical decisions prioritize shipping a delightful, high-quality merchant experience.
• Demonstrate Technical Depth - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient.
• Nurture Stakeholders - You will manage all stakeholder expectations from leadership to individual teams, possess strong problem solving and negotiation skills, and earn the trust of partners and teams.
• Navigate a Complex Organization - You understand engineers and enjoy working with them. You will build trust by developing strong technical domain knowledge that adds value beyond project management.
• Manage Process & Timelines - You will manage timely and succinct communications to leadership and across teams to ensure accountability. You’ll develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash’s culture. You’ll balance urgency and priority while moving the needle on multiple initiatives.

We’re excited about you because you have…

• 5+ years of Technical Program Management experience, with a track record of leading complex programs in high-growth engineering organizations.
• Fluency in Distributed Systems: You understand the technical challenges of "syncing," "latency," and "eventual consistency." You can discuss architectural trade-offs with Engineers regarding offline capabilities.
• Hardware/IoT Awareness: You are comfortable managing programs that involve physical world constraints (firmware updates, device procurement, rolling out code to distributed endpoints).
• Product Instincts: You are not just a scheduler. You understand the "Why" behind the "What." You use data and customer empathy to help prioritize the roadmap and can push back when technical decisions threaten the user experience.
• Structured Thinking: You can translate a yearly business strategy into a quarterly technical roadmap with clear dependencies and milestones.
• Resilience & Adaptability: You thrive in an incubation environment where the roadmap changes based on customer feedback. You view ambiguity as an opportunity to define the path forward.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey