The Operations Specialist will work on-site for BitGo Trust Company in Sioux Falls, SD. This role will be part of a team working shifts that will provide operational coverage through the night/early morning for BitGo Trust Company. This individual will be responsible for performing high volume, complex, confidential trust operational activities, in accordance with company policies and procedures.

Weekend Shift: 5PM-5AM Thur-Sat ; Wednesday Morning 5AM-8AM

Responsibilities:

• Provide operational support for customer support for banking transactions
• Opening and closing accounts on the trust accounting system
• Daily processing of transactions and data input
• Perform system testing and enhancements
• Responsible for administration and operational support of all accounts under administration
• Provide timely and accurate responses to both internal & external requests for information
• Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Trust Operations
• Exemplify a willingness to take on other responsibilities as needed by our Trust Management Team

Requirements:

• 1-2+ years of operations experience preferred OR a Bachelor's Degree/Advanced Degree with an interest in working within Financial Services/Cryptocurrency 
• Highly effective verbal and written communication
• Accuracy and attention to detail
• Highly organized with work tools like emails, spreadsheets, databases
• Extremely high sense of urgency when servicing external and internal clients
• Analytical skills, positive attitude, active listening and problem-solving skills
• Attention to detail and a commitment to constant improvement
• Ability to prioritize tasks, multi-task, and meet deadlines
• A team player with strong judgment and decision making skills
• Must be based in Sioux Falls, SD

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive base salary, bonus, and stock options
• 100% company-paid health insurance for employee, spouse/partner, and children (medical, vision, dental, life, FSA, HSA)
• 401k company match up to 5%
• Computer equipment and workplace furniture to suit your needs
• Generous paid time off 
• Great colleagues and inspiring startup environment

This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

BitGo/BitGo Trust Company is currently looking to hire a Trust Officer to work out of Sioux Falls, SD. This role will report into the Director of Trust Administration. BitGo Trust Officers are responsible for a blend of client onboarding, KYC/AML review, and trust account administration. This role plays a critical part in ensuring our clients are onboarded efficiently and in compliance with regulatory standards, while also maintaining oversight of accounts throughout the customer lifecycle.

Responsibilities:

• Manage and oversee the full lifecycle of trust accounts under administration, from onboarding through termination.
• Perform client onboarding reviews (KYC), including identity/document verification, adverse media and sanctions screening, and risk-based assessments.
• Serve as a key contributor in the account acceptance process, ensuring all new clients meet internal and regulatory standards prior to opening.
• Collaborate with Compliance, Legal, and Risk teams to ensure adherence to AML, BSA, and trust company policies during onboarding and account maintenance.
• Maintain strong client relationships by providing responsive service, answering questions, and proactively addressing client needs throughout the customer journey.
• Participate in trust distributions, review of trust documents, and implementation of account-specific instructions (discretionary and directed).
• Perform annual and periodic trust account reviews to ensure compliance, documentation accuracy, and service consistency.
• Maintain up-to-date knowledge of applicable laws, trust regulations, and BitGo products and services.
• Escalate unusual account activity, complex asset types, or document deficiencies to internal stakeholders for review and resolution.

Skills and Experience:

• Bachelor’s Degree. An advanced degree or certification preferred.
• 4+ years of client-facing experience, with 1+ years in trust administration, wealth management, or financial services.
• Experience conducting KYC reviews and onboarding high-net-worth or institutional clients.
• Working knowledge of regulatory frameworks (BSA/AML, CIP, FATF guidance) and trust acceptance principles.
• Highly effective verbal and written communication skills, including ability to explain complex trust/account concepts to clients.
• Strong attention to detail and proficiency with spreadsheets, document review tools, and onboarding platforms (e.g., Persona).
• Proven ability to manage multiple client relationships with urgency, care, and accountability.
• Comfort working in a digital-first, fast-paced environment with evolving regulatory expectations.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free custom lunches, dinners and snacks 
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• *Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Title: Patient Coordinator
Practice: Oral Surgery Implant Specialist 
Location: Dakota Dunes, SD
Hours: 

Position Purpose:

The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.

Essential Functions

Patient Interaction and Support:

• Greet and welcome patients upon arrival.
• Assist patients with check-in and check-out processes.
• Provide information on clinic policies, procedures, and services.
• Answer patient phone calls and address inquiries promptly and professionally.
• Schedule and confirm patient appointments, ensuring optimal appointment utilization.
• Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.

Administrative Duties:

• Maintain and update patient records in the electronic health record (EHR) system.
• Coordinate referrals, diagnostic tests, and follow-up appointments.
• Verify patient insurance information and manage prior authorization processes.
• Handle billing and payment processes, including collection of co-pays and outstanding balances.
• Prepare and manage patient forms and documentation.
• Other duties as assigned by the practice administrator.

Communication and Coordination:

• Serve as a liaison between patients, healthcare providers, and other staff members.
• Communicate effectively with clinical staff to ensure patient needs are met.
• Facilitate communication regarding patient care plans and instructions.

Customer Service:

• Always maintain a high standard of customer service and professionalism.
• Address patient complaints and escalate issues to management when necessary.
• Strive to create a positive and supportive environment for patients and their families.

Compliance and Confidentiality:

• Adhere to all healthcare regulations and privacy laws, including HIPAA.
• Ensure patient confidentiality and security of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Strong organizational skills and the ability to manage multiple tasks concurrently.
• Excellent interpersonal and communication skills, with a patient-centered approach.
• Approachable, professional demeanor
• Detail-oriented and thorough in task execution.
• Ability to work well under pressure in a fast-paced environment.
• Team player with excellent collaboration skills.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

About the role:

As a Core AE, you will be helping our largest and most strategic enterprise sized customers consolidate outdated technologies, digitize workflows, and unlock game-changing data insights that will transform their businesses. We are helping the companies that literally keep our lights on, put food on our tables, and build our communities to become safer, more efficient, and more sustainable. Typical sales will be $100k to $500k, and typically involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs.

This is a remote position open to candidates residing in the US and requires working in PST or MST timezone.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.

In this role, you will: 

• Develop Executive-Level relationships within strategic, named accounts
• Own customer engagements end-to-end, from prospecting and qualification to close
• Demonstrate excellent solution-based sales process in complex sales campaigns
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years experience in a full-cycle, closing sales role
• Proven track record of consistent quota over-achievement in complex accounts and $100k+ ARR transactions
• Experience handling and owning enterprise deal sizes and C-Level relationships
• Willing and comfortable with strategic outbound prospecting
• Excellent interpersonal skills and demonstrated ability to thrive in a dynamic, fast paced environment
• Willing and comfortable traveling to meet customers on a monthly basis

An ideal candidate also has:

• Experience working with line of business stakeholders (Operations, Finance, IT)
• Awards for top achievement (President’s club, Winner’s circle, Top 10%)
• Passion for the world of operations!

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Strategy and Operations Principal, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!

What You'll Do:

• Manage the on-site daily operations of Via’s service in Sioux Falls
• Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
• Manage and mentor the on-site team of dispatchers and shift managers
• Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
• Liaise closely with Via senior management and Via’s external partners
• Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
• Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
• Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
• Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.

Who You Are:

• Experienced operations manager, with at least 6+ years of experience
• You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
• You are a savvy and tactful communicator: you intuitively find the right tone in every situation
• You desire to foster a culture deeply committed to providing a world class customer service experience
• You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
• You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
• You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
• You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
• You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
• You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
• Experience working in transit a plus

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Base salary range: $110,000-$160,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.