Sioux Area Metro is South Dakota’s largest transportation provider. Our mission is to have a positive social and economic impact on the community by providing a safe and reliable transportation option for all who live, work, or play in Sioux Falls. 

As a Facilities Technician at SAM by Via, you will be responsible for the upkeep and maintenance of SAM’s properties. On the job training will be provided.

What You’ll Do:

• Clean buses, bus shelters, and buildings
• Maintain buildings and grounds, including general yard work and light building maintenance skills
• Additional responsibilities will be shared during the interview

Who You Are:

• Possess basic knowledge of HVAC, carpentry, and plumbing
• Hold a valid SD driver’s license
• Able to obtain a CDL permit
• Able to pass a pre-employment physical
• Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets
• At least 21 years old
• Able to apply in person at the Sioux Area Metro office

Compensation and Benefits

• Final salary will be determined by the candidate’s experience, knowledge, and skills.
• Salary: $20.31 - $22.57/hour depending on experience.
• Benefits include health, dental, and life insurance, 401K, clothing allowance, holiday pay, vacation days, bonus days, and tool allowance
• Shifts are bid by seniority

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. 

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. 

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

Ready to join the ride?

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As Via's People Operations Regional Manager, you will be supporting our local team in Sioux Falls, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.

This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.

**NOTE: this is a 5-day a week in-person role, primarily based in our Sioux Falls, SD location with regular travel to other sites**

What You'll Do:

• Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
• Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
• Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
• Lead employee engagement and recognition initiatives to enhance overall employee experience.
• Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
• Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
• Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
• Lead sensitive employee relations matters, including terminations and required documentation.
• Represent the company externally at job fairs and community events to attract talent and build brand awareness.
• Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
• Collaborate with central HR teams to align on best practices and drive process improvements.

Who You Are:

• Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
• Experience working with unionized employee populations and understanding of collective bargaining agreements.
• You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
• Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
• Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
• Detail-oriented and highly organized with a process-driven mindset.
• Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Based in the Sioux Falls, SD area and comfortable working in person 5 days per week 
• Experience working with unions is a plus

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $70,000-$90,000 per year
• We are proud to offer a generous and comprehensive benefits package.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Strategy and Operations Principal, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!

What You'll Do:

• Manage the on-site daily operations of Via’s service in Sioux Falls
• Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
• Manage and mentor the on-site team of dispatchers and shift managers
• Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
• Liaise closely with Via senior management and Via’s external partners
• Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
• Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
• Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
• Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.

Who You Are:

• Experienced operations manager, with at least 6+ years of experience
• You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
• You are a savvy and tactful communicator: you intuitively find the right tone in every situation
• You desire to foster a culture deeply committed to providing a world class customer service experience
• You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
• You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
• You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
• You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
• You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
• You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
• Experience working in transit a plus

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Base salary range: $110,000-$160,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!

What You'll Do:

• Manage the on-site daily operations of Via’s service in Sioux Falls
• Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
• Manage and mentor the on-site team of dispatchers and shift managers
• Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
• Liaise closely with Via senior management and Via’s external partners
• Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
• Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
• Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
• Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.

Who You Are:

• Experienced operations manager, with at least 6+ years of experience
• You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
• You are a savvy and tactful communicator: you intuitively find the right tone in every situation
• You desire to foster a culture deeply committed to providing a world class customer service experience
• You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
• You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
• You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
• You have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with
• You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
• You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
• Experience working in transit a plus

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Base salary range: $110,000-$160,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Sioux Area Metro is South Dakota’s largest transportation provider. Our mission is to have a positive social and economic impact on the community by providing a safe and reliable transportation option for all who live, work, or play in Sioux Falls.

As a Diesel Mechanic at SAM by Via, you will perform preventative maintenance and minor repairs on buses, automotive equipment, and shop equipment. 

What You’ll Do:

• Direct highly varied and complex operations related to vehicle and equipment service
• Repair and/or replace any subsystem associated with heavy, medium, and/or light duty SAM coaches and automotive equipment
• Work with other maintenance workers, drivers, and transportation supervisors
• Maintain relationships with suppliers and vendors

Who You Are:

• Possess knowledge of the design, adjustment, operation, maintenance, and repair of systems and subsystems of SAM coaches and related shop equipment
• Able to work on their feet eight hours per day, lift 100 pounds, and carry parts, equipment, and supplies
• Possess excellent manual dexterity
• High school diploma or GED equivalent, including trade or vocational school. Additional training at manufacturer’s schools, courses, or seminars is a plus.
• Hold a valid SD driver’s license
• Able to obtain a CDL permit
• Able to pass a pre-employment physical
• Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets
• Able to apply in person at the Sioux Area Metro office

Mechanic class (AA, A, B, and C) will be assessed during the interview process.

Compensation and Benefits

• Final salary will be determined by the candidate’s experience, knowledge, and skills.
• Salary Range: $31.52 - $34.15 / per hour, depending on experience.
• Benefits include health, dental, and life insurance, 401K with up to 6% company match, holiday pay, vacation, tool allowance, and bonus days

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. 

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. 

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

Ready to join the ride?

Via is an equal opportunity employer.

Sioux Area Metro is South Dakota’s largest transportation provider. Our mission is to have a positive social and economic impact on the community by providing a safe and reliable transportation option for all who live, work, or play in Sioux Falls. 

As a CDL Driver at SAM by Via, you will drive buses and provide outstanding customer service to riders in the immediate Sioux Falls area.

What You’ll Do:

• Drive buses in heavy or light city and highway traffic, in all conditions, and following all rules and regulations in a productive and timely manner
• Safely and courteously, operate lift-equipped vehicles to transport elderly and/or disabled persons
• Learn the fundamentals of SAM by Via operations and related safety procedures
• Perform the routine operation of agency vehicles

Who You Are:

• Possess good knowledge of the city
• Able to follow written and verbal instruction
• Able to operate a bus within standard safety guidelines to ensure public safety
• Able to deal effectively and courteously with all customers and the public
• Hold a valid SD driver’s license; Class B CDL with passenger and air brake endorsement is a plus. We can train you to obtain one.
• Able to pass a pre-employment physical
• Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets
• At least 25 years old
• Able to apply in person at the Sioux Area Metro office

Compensation and Benefits

• Final salary will be determined by the candidate’s experience, knowledge, and skills.
• Salary Range: Starting at $22.50/hour during training/probation with increases up to $25.00
• Benefits include health, dental, and life insurance, 401K with up to 6% company match, holiday pay, vacation, and bonus days

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. 

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. 

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

Ready to join the ride?

Via is an equal opportunity employer.

Sioux Area Metro is South Dakota’s largest transportation provider. Our mission is to have a positive social and economic impact on the community by providing a safe and reliable transportation option for all who live, work, or play in Sioux Falls. 

As an On-Demand Driver at SAM by Via, you will drive buses and provide outstanding customer service to riders in the immediate Sioux Falls area.

What You’ll Do:

• Drive vehicles in heavy or light city and highway traffic, in all conditions, and following all rules and regulations in a productive and timely manner
• Safely and courteously, operate lift-equipped vehicles to transport elderly and/or disabled persons
• Learn the fundamentals of SAM by Via operations and related safety procedures
• Perform the routine operation of agency vehicles

Who You Are:

• Possess good knowledge of the city
• Able to follow written and verbal instruction
• Able to operate a bus within standard safety guidelines to ensure public safety
• Able to deal effectively and courteously with all customers and the public
• Hold a valid SD driver’s license
• Able to pass a pre-employment physical
• Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets
• At least 25 years old
• Able to apply in person at the Sioux Area Metro office

Compensation and Benefits

• Final salary will be determined by the candidate’s experience, knowledge, and skills.
• Salary Range: Starting at $22.50/hour during training/probation with increases up to $25.00
• Benefits include health, dental, and life insurance, 401K with up to 6% company match, holiday pay, vacation, and bonus days

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. 

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. 

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

Ready to join the ride?

Via is an equal opportunity employer.

Sioux Area Metro is South Dakota’s largest transportation provider. Our mission is to have a positive social and economic impact on the community by providing a safe and reliable transportation option for all who live, work, or play in Sioux Falls. 

As a Utility Worker at SAM by Via, you will be responsible for the upkeep and maintenance of SAM’s properties. On the job training will be provided.

What You’ll Do:

• Clean buses, bus shelters, and buildings
• Maintain buildings and grounds, including general yard work and light building maintenance skills
• Additional responsibilities will be shared during the interview

Who You Are:

• Possess basic knowledge of HVAC, carpentry, and plumbing
• Hold a valid SD driver’s license
• Able to obtain a CDL permit
• Able to pass a pre-employment physical
• Pass a drug screening and background check: no felonies, clean MVR, no DUI/DWI or reckless driving convictions, and no more than 2 speeding tickets
• At least 21 years old
• Able to apply in person at the Sioux Area Metro office

Compensation and Benefits

• Final salary will be determined by the candidate’s experience, knowledge, and skills.
• Salary: $21.70/hour
• Benefits include health, dental, and life insurance, 401K, clothing allowance, holiday pay, vacation days, bonus days, and tool allowance
• Shifts are bid by seniority

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. 

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. 

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

Ready to join the ride?

Via is an equal opportunity employer.