The Customer Success team at Dataiku is focused on accelerating adoption and business outcomes by guiding customers on their fastest path to value with Dataiku. By leveraging deeply consultative skills and strong product knowledge, Senior Customer Success Managers align with customers throughout their journey to understand their desired business outcomes, empower them to maximise the value of their existing use cases, and optimise for growth into new use cases across their business – ultimately working to ensure continuous value and return on their Dataiku investment.  

Senior Customer Success Managers play an integral role in our business, serving as the customer’s main point of contact and the liaison between customers and Dataiku’s internal teams (including Sales, Services, Product Management, Marketing, among others). CSMs ensure cross-functional alignment to deliver value in a streamlined way, aligned with desired customer outcomes and use-case metrics. Their chief focus is on mutual success and growth.

Key Areas of Responsibility (What You’ll Do)

• Work with customers across KSA. 
• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring successful onboarding onto Dataiku, increasing adoption, ensuring retention, growth, and overall customer satisfaction.
• Align closely with key customer stakeholders to ensure that the vision, implementation plan, and desired business outcomes established pre-sales are supported by clear objectives, action items, owners, and sponsors.
• Have a strong command of Dataiku’s unique value proposition, the business value our key solutions drive, our approach to operationalising Everyday AI, and common use cases and best practices. Be able to effectively leverage the above to guide customers on their journey with Dataiku.
• Keen ability to develop a deep understanding of a customer's business, use cases, and outcomes in order to guide them to achieve these via Dataiku's product and services.
• Continuously advise customers on leveraging Dataiku to implement data science projects from design to production.
• Monitor customers’ achievement of desired outcome and value, consistently and effectively telling the story of both to internal stakeholders and externally to key customer stakeholders.
• Establish regular touchpoints with assigned customers per established best practices, to review progress against strategic business and technical product objectives.
• Leverage Customer Adoption & Health analytics to identify potential risks or opportunities for expansion, with a focus on translating this data into actionable advice.
• Effectively prioritise and orchestrate the resolution of customer requests or issues.
• Develop trusted and collaborative relationships with internal stakeholders and business partners, including Sales, Sales Engineering, Services, Support, Partnerships, Product, and Marketing, among others.
• Champion customers internally in order to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth. 
• Stay current on Dataiku’s products, competitive landscape, & data science trends.
• Embrace and contribute to the Customer Success team methodologies.

Experience (What We’re Looking For)

• Fluency in English and native Arabic are a must-have.
• Minimum seven (7) years of professional experience in customer success, technical account management, or client relationship management roles with a demonstrated history of increasing adoption, retention, and customer satisfaction.
• Experience managing a fast-growing book of accounts, with account sizes ranging from ~$200k to multi-million dollar ARR across the Forbes Global 2000 and beyond.
• Experience with KPIs such as Gross Dollar Retention, Net Dollar Retention, Renewal Rate, Logo Retention Rate, NPS, and CSAT.
• Experience working collaboratively across Professional Services and Partner motions.
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes.
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Analyst to C-level).
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organisations.
• Working knowledge of big data technologies such as Hadoop and Spark is preferred.
• Project management and storytelling skills.
• Strong technical, analytic, and problem-solving skills.

You may be a good fit for this role if you:

• Have a never-ending intellectual curiosity, are detail-oriented, and analytical
• Have experience in hyper-growth, product-based technology companies
• Are passionate about technology, the data and analytics space, and enjoy learning new solutions, features/functionalities and translating these into solutions that drive business value for customers
• Understand the importance of being a self-motivated team player 
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

#LI-Remote

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About Your Role:

As a Communications Specialist, you’ll support the planning and execution of campaigns, content, and communication initiatives across Tamara’s products and audiences. You will work closely with different teams to bring business priorities to life through clear messaging, strong storytelling, and high-quality execution.

This role requires you to be equal parts storyteller, project manager, and creative thinker.

One minute you will be building campaign plans, timelines, and coordinating stakeholders. The next, you will be shaping narratives, reviewing creative, writing messaging, and thinking about what will actually make a customer stop, care, and remember.

You should be able to think about campaigns as full 360 ecosystems with many moving parts, while also having strong creative instincts and a clear point of view on what good looks like.

You do not need to be a designer, but you should know how to judge whether an idea, message, visual, or campaign feels strong, relevant, and high quality.

Most importantly, we are looking for someone who takes ownership, has high standards, communicates clearly, and enjoys leading projects end-to-end.

Key Responsibilities:

Campaign Strategy & Delivery

• Own end-to-end campaign delivery across the KSA market, from brief to launch to reporting.
• Translate business objectives into clear communication strategies, customer narratives, and actionable campaign plans.
• Build 360 campaign plans across multiple channels.
• Partner with the relevant teams across CRM, in-app, events, PR, and other channels to ensure messaging is aligned and consistent across all customer touchpoints.
• Ensure campaign narratives, tone of voice, and key messages are carried consistently across all channels.
• Lead multiple campaigns and priorities simultaneously while maintaining strong attention to detail and timelines.
• Reverse engineer campaign execution by identifying dependencies, stakeholders, blockers, and required outputs from the start.

Storytelling & Creative Direction

• Craft compelling narratives and messaging that connect business priorities with customer needs.
• Ensure all campaigns are grounded in customer insight, market context, and local relevance.
• Partner with internal teams to simplify complex topics into engaging, easy-to-understand communication.
• Review and guide creative outputs to ensure they meet Tamara’s quality standards.
• Maintain a high bar for quality across copy, creative, messaging, and execution.

Stakeholder & Cross-Functional Management

• Build strong relationships across teams and act as the connective tissue between different functions.
• Drive alignment across stakeholders with clear communication, follow-ups, and strong project management.
• Manage agencies, freelancers, and vendors to ensure deliverables are on time and up to Tamara standards.

Your expertise:

Skills & Experience:

• 3-5 years of experience in campaigns, marketing or project management roles.
• Strong understanding of the KSA market, customer behavior, trends, and cultural nuances.
• Experience managing 360 campaigns across multiple channels and stakeholders.
• Strong project management and time management skills with the ability to juggle multiple priorities at once.
• Excellent written and verbal communication skills in both Arabic and English.
• Strong storytelling and messaging abilities with a sharp eye for quality.
• Strong creative judgment and ability to evaluate what good looks like across messaging, content, and creative.
• Comfortable working in fast-paced, high-growth environments with ambiguity.
• Arabic language skills are required.
• Experience working on campaigns in Saudi Arabia is a plus.

Skills:

• Excellent written and verbal communication skills in both Arabic and English.
• Strong storytelling and messaging abilities with a sharp eye for quality.
• Strong organizational skills with the ability to prioritize, multi-task, and work independently.
• Good analytical and problem-solving abilities with a focus on data-driven decision-making.
• Ability to influence and collaborate with different stakeholders across teams.

Attributes:

• Self-starter with a bias for action, thriving in fast-paced and ambiguous environments.
• Highly organized, detail-oriented, and able to keep multiple workstreams moving at once.
• Strong communicator who can build relationships and drive alignment across teams.
• Resilient and adaptable, with a can-do attitude toward challenges and opportunities.
• Goal-oriented, with high standards for quality and execution.
• Comfortable with ambiguity and able to build clarity where it does not exist.

About Us 

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your Role 

We're seeking an Engineering Manager II to lead a critical area of our engineering organization. In this role, you will be accountable for the delivery and technical strategy across multiple complex and related domains within our product. You will lead a high-performing team of 6-10 senior engineers, potentially structured across two squads, driving the execution of team-level goals that are directly aligned with broader organizational priorities.

Drawing on your deep expertise in software development and proven leadership, you will guide the architectural evolution of your team's systems, ensuring they are reliable, scalable, and performant. You will be a key partner to product and business leadership, influencing medium- and long-term strategy and ensuring your teams are focused on delivering measurable impact.

Your ultimate responsibility is to orchestrate technical excellence, foster the growth of senior engineers and future leaders, manage complex cross-team dependencies, and transform how millions of users engage in shopping, payment, and banking activities.

You are a driven, determined, and curious leader, who knows that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your Responsibilities

• Leadership & Strategy: Inspire and guide a group of senior engineers, setting a clear direction that aligns with the company vision. Drive alignment between technology goals and product priorities, advocating for long-term technical quality alongside short-term delivery.
• People Leadership & Development: Develop both direct reports and skip-levels for future leadership roles. Create growth opportunities for senior engineers, mentor those aspiring to become Engineering Manager I's, and support the success of new managers. Drive team structure decisions, hiring plans, and succession planning while effectively managing performance across all levels.
• Technical Excellence: Lead architectural discussions for your team's systems. Drive continuous improvements to system reliability, performance, and scalability. Monitor technical health and ensure the team maintains a healthy balance between new feature delivery and technical investment.
• Execution & Delivery: Define and own the delivery plans for initiatives that span multiple teams. Own resource allocation and hiring strategy for your area. Proactively identify and resolve complex cross-team delivery challenges, making strategic trade-offs between short- and long-term value. Provide clear visibility to leadership on project status, risks, and mitigation strategies.
• Product & Business Partnership: Partner directly with Product and business leadership to influence medium- and long-term product strategies. Ensure your teams are focusing on measurable outcomes and ROI, and encourage a culture of thoughtful experimentation aligned with strategic goals.
• Team Health & Collaboration: Build a healthy, inclusive environment of trust, ownership, and accountability. Foster a strong collaboration and knowledge-sharing culture. Work closely with peer Engineering Managers and the architecture board to ensure alignment and drive standards across the engineering organization.

Your Expertise

• You have at least 4+ years of experience managing one or more engineering teams, with a proven track record of managing senior individual contributors and leading projects of medium-to-high complexity.
• Demonstrated experience owning delivery for initiatives spanning multiple teams or complex product domains.
• Strong technical background in modern software development (e.g., Java/Go, Kubernetes, CI/CD, Messaging Queues, Cloud Services), with experience leading architectural discussions and driving technical strategy.
• Experience partnering with product managers to influence product roadmaps and align technical strategy with business objectives.
• Proven ability to develop engineering talent, including mentoring senior engineers and aspiring managers.
• Expertise in Agile methodologies and experience resolving complex, cross-team delivery challenges in a fast-paced environment.
• Fintech or eCommerce experience is a strong plus.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven track record in architecting and deploying large-scale Google Cloud solutions
• Deep expertise in GCP security, networking, and compliance best practices (VPC Service Controls, IAM, Organization Policy)
• Designed end-to-end GCP environments that are highly available, secure, and cost-efficient—leveraging Google Kubernetes Engine (GKE), Cloud Run, Compute Engine, and Cloud SQL
• Defined global DR/HA strategies using Cloud Load Balancing, Cloud CDN, and automated failover with multi-region Bigtable/Spanner or persistent disk replication, achieving sub-hour RTOs for critical workloads
• Architected end-to-end data pipelines—built both streaming and batch ETL workflows using Pub/Sub, Dataflow (Apache Beam), and Dataproc to ingest high-throughput events into BigQuery for real-time insights.
• Designed scalable data models in BigQuery—implemented dimensional schemas with partitioning and clustering to achieve sub-second query times on petabyte-scale datasets.
• Orchestrated and scheduled workflows leveraging Cloud Composer (Airflow) and Workflows—added automated retries, data-quality validations, and alerting to guarantee pipeline reliability.
• Automated infrastructure lifecycle via Terraform and Cloud Build pipelines—implementing auto-scaling, patch management, and monitoring workflows that boosted operational efficiency
• Mastery of cost control in GCP: committed-use discounts, custom machine types, billing export analytics, and budget alerts, plus high-availability patterns for resilience
• Partnered with data teams to fine-tune architectures on Cloud Storage, BigQuery, Dataflow, and Dataproc—delivering performant, scalable analytics platforms
• Proven leadership in guiding cross-functional teams and steering complex, multi-phase cloud projects to on-time delivery
• Exceptional communicator, adept at crafting business-focused presentations and leading stakeholder workshops on GCP strategy
• Strong problem-solver, experienced in diagnosing and resolving architectural challenges across compute, data, and networking domains
• Skilled at stakeholder management, from technical deep dives with engineering teams to strategic discussions with C-level executives
• Mentorship & coaching: developing cloud engineering talent through hands-on training, code reviews, and best-practice evangelism
• Business growth driver, recognized for leveraging GCP innovations to unlock new revenue streams and streamline operations

Technical Account Manager for Saudi Arabia

Eastern Province, Saudi Arabia

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

The Technical Account Manager provides the customer’s business with proactive support and management during Veeam implementations and beyond. The TAM’s mission is to help the customers unlock the full value of Veeam’s products and services and serve as your trusted advisor.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of post-sales technical engagements.  

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.  

What You’ll Do

• Support delivery and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) 
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation 
• Create white papers, solutions guides, best practices, custom documentation, etc. 
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities 
• Analyze installed environments and guide optimal Veeam Software configurations 
• Facilitate communication between client and Veeam support 
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions 
• Provide input for improvement of process and documentation 
• Overnight business stays to meet company goals and objectives  

What You’ll Bring

• Minimum 5 years of experience in IT industry.
• VMware VCP, Microsoft MCSE or equivalent experience 
• Prince 2, ITIL, PMP,  or equivalent experience 
• Bachelor’s Degree in technology required (A combination of education and experience will be considered) 
• Hands-on experience with Veeam’s Core products 
• Proven Consulting and Project Management experience 
• Excellent communication, interpersonal and relationship-building skills 
• Excellent presentation skills.
• Significant experience and understanding of virtualization technologies such as VMware and Hyper-V 
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) 
• Hands-on experience with networking protocols and equipment (Fiber Channel, Ethernet, Cloud services
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) 
• Experience with Data Management, Data Protection, Data Analytics 
• Experience with Kubernetes platforms. 
• Extensive experience with Data Center, Business Continuity and Operating Systems 
• Experience successfully managing multiple simultaneous projects and accounts 
• Working knowledge of Cloud technologies, capabilities, and protocols
• Working knowledge of security technologies and concepts.

Please note: If an applicant is permanently located outside of Saudi Arabia, Veeam reserves the right to decline the application for this position

#LI-ZA1

Who we are 

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

• Oversee the construction, execution, and delivery, ensuring compliance with project specifications, timelines, and budgets.
• Manage and coordinate with contractors, consultants, and project teams to ensure smooth execution of works on-site.
• Monitor construction progress, identify risks, and implement corrective actions to mitigate delays and cost overruns.
• Ensure compliance with local and international building codes, safety regulations, and quality control standards.
• Lead site inspections, audits, and quality assurance checks, ensuring adherence to approved designs and specifications.
• Collaborate with the design and engineering teams to resolve technical issues and implement value engineering solutions.
• Oversee health, safety, and environmental (HSE) standards, ensuring a safe and compliant work environment.
• Manage project reporting, including progress updates, risk assessments, and resource planning.
• Review and approve contractor submittals, RFIs, change orders, and work schedules.
• Lead stakeholder meetings and ensure alignment of construction activities with project goals and client expectations.

What we’re looking for

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
• 5-7 years of experience in construction management, with at least 3 years spent in Food & Beverage or restaurant construction 
• Proven experience managing BOQ (Bill of Quantities) and costing across various scopes (e.g., Civil, Electrical, Plumbing, HVAC, Gas).
• Strong knowledge of construction methodologies, building codes, and industry standards.
• Hands-on experience in project planning, budgeting, risk management, and cost control.
• Excellent leadership and communication skills to manage large teams, contractors, and client interactions.
• Proficiency in Microsoft Office or GoogleDocs, and construction management software.
• Experience with FIDIC contracts, project scheduling tools (Primavera P6, MS Project), and quality control processes.
• PMP or CCM certification is a plus.

Fluency in English and Arabic is essential

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Jeddah office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

More about the role:

We are seeking an experienced and exceptionally organised Project Manager to join our communications team on a full-time secondment at a key client’s office. The ideal candidate will be a proactive communicator with a strong background in project coordination and ability to manage multiple workstreams in a dynamic corporate environment. This role requires close collaboration with both the client’s internal teams and our agency to ensure seamless delivery of high-quality communication programmes.

What you'll do:

• Act as the day-to-day liaison between the client and the agency, ensuring effective communication and smooth workflow.
• Coordinate and manage multiple projects, timelines and deliverables across internal and external stakeholders.
• Track, monitor and report on project progress, ensuring deadlines and quality standards are consistently met.
• Support the development and implementation of communication plans, press materials and advice notes.
• Assist in the design of strategies and campaigns, including by conducting research and analysis to guide decision-making.
• Prepare and maintain project trackers, action logs and post-campaign reports.
• Manage approval processes and documentation with accuracy and efficiency.
• Maintain brand consistency and uphold client confidentiality at all times.

Experience that contributes to success:

• A Bachelor’s degree in Public Relations, Communications, Journalism, Marketing or a related discipline.
• A minimum of five years’ experience in public relations, communications or corporate affairs, ideally within an agency or in-house communications function.
• Demonstrated project management experience, with a recognised qualification considered an advantage.
• Proven ability to multi-task, prioritise under pressure and deliver to a consistently high standard.
• Strong writing, editing and presentation skills.
• Excellent interpersonal, organisational and coordination abilities.
• Proficiency in Microsoft Office and familiarity with project management tools (e.g. Asana, Monday.com, Trello).
• Bilingual fluency in Arabic and English (written and spoken) is highly desirable

#LI-CY1 

More about the role:

Burson’s MENA operations stand as one of the largest and most respected communications agencies in the region, delivering impactful strategies rooted in craft, curiosity, counsel, and camaraderie. Burson MENA is a trusted partner for clients navigating complex communications and public affairs landscapes, shaping reputations, and driving business outcomes across diverse sectors.

Our MENA region has offices in Dubai, Abu Dhabi and Saudi Arabia and also part of the region is Qatar, Jordan, Bahrain and Egypt. Our team combines strategic expertise with AI-driven insights to craft compelling narratives that influence key decision-makers. Backed by a strong international and global network, we provide innovative, data-driven solutions that connect with audiences and create lasting impact. At Burson, our inclusive and high-performance culture fuels innovation, empowering individuals to excel and collaborate in a dynamic environment where growth thrives. 

We are looking for a Riyadh-based Senior Account Manager/Communication Consultant to work on some of the biggest projects across destination, sport, entertainment and culture. The role offers the opportunity to develop under the guidance of some of the best in the industry and gain first-hand experience working on high-profile international brands. Currently our international work from Saudi Arabia see us manage an unrivalled portfolio of high-profile federations, prestigious international events and stakeholders.

At this level, you will have strong and versatile communications skills and experiences across corporate, destination, sport, entertainment and consumer campaigns.  

What you'll do:

• The role requires brilliant basics of excellent written and communication skills and first class media and influencer relations.
• Leading a busy campaign project management and press offices, overseeing as well as sometimes handling both reactive and proactive media enquiries
• Strategic client advisory and planning
• Maintaining relationships and building media / influencer contacts to drive client coverage
• Reviewing and developing content and strategic presentations
• Creative – confident generating ideas in response to client briefs
• Managing retainers and projects with ease, showing ability for account management from conception to completion, anticipating challenges and meeting deadline

Experience that contributes to success:

• High level working Arabic is an advantage this level
• You will have the experience and autonomy to independently lead projects, planning and delivering newsrooms with knowledge and experience across the mix; from PR, strategic consultants, and content + publishing production
• Drive ideas, creative thinking, energy and a strategic mindset to developing and producing high quality, tailored news and content.
• Strong communications and PR experience working across corporate, consumer, sport and entertainment campaigns
• A very confident client handler with the ability to share counsel
• Proven ability to develop and execute strategic communication plans that align with client business objectives and market trends
• Strong commercial acumen with experience in managing budgets, retainers, and identifying opportunities for account growth
• Familiarity with PR measurement tools and a data-driven approach to demonstrating campaign performance and ROI

#LI-RE1 

AcuTech Arabia Limited Company, a subsidiary of AcuTech Consulting Group, recognized global leader in process safety, risk management, security consulting, and emergency management. We provide consulting, training, and technology solutions to help organizations protect people, assets, and the environment through operational excellence and resilience.

About the Job:

AcuTech Arabia is seeking a seasoned Senior Technical Security Consultant to serve as the on-site project lead (on a rotation basis) for our long-term engagement with the Royal Commission for AlUla (RCU). This individual will oversee the design, implementation, and integration of a world-class security framework for one of Saudi Arabia’s most significant heritage and tourism developments. The role combines strategic leadership, technical expertise, and on-site coordination within a multi-disciplinary international environment.

AcuTech’s scope of work includes comprehensive Security Framework Consulting Services as part of a Master Framework Agreement. The purpose of this engagement is to develop and implement a robust security framework in compliance with the RCU Royal Institute of British Architects (RIBA) Workflow Process, following RCU Public Safety (PS) security-related documents.

What You’ll Do:

The Senior Technical Consultant must be skilled in and familiar with the entire RIBA workflow. This role will manage the delivery of AcuTech’s security framework consulting services under the RCU Master Framework Agreement, providing subject-matter expertise, leadership, and coordination across all project stages. The consultant will oversee security strategy, design integration, implementation, and operational readiness for the program — ensuring world-class protection standards across RCU’s portfolio.

This position offers the opportunity to contribute directly to a transformational, internationally recognized project, working at the intersection of security design, cultural heritage, and sustainable development. The position will report to the AcuTech Global Security Manager and work with AcuTech staff in and outside of Saudi Arabia.

Key Responsibilities:

1. Project Leadership

• Serve as the on-site AcuTech lead and primary liaison to RCU, coordinating all security framework consulting activities.
• Oversee project delivery in alignment with the RIBA Plan of Work (Stages 0–7), ensuring consistent quality and adherence to RCU Public Safety guidelines.
• Manage scope, schedule, budget, and resource allocation for all assigned tasks.
• Represent AcuTech in client meetings, steering committees, and strategic reviews.

1. Technical Delivery

• Lead comprehensive Security Threat and Risk Assessments (STRA) and develop security strategies, design briefs, and implementation plans.
• Advise on integration of physical, technical, and cyber-security systems within architectural and engineering designs.
• Supervise and audit design and construction phases, including inspections, commissioning, snagging, and handover activities.
• Ensure compliance with relevant RCU standards, KSA security regulations, and ISO 9001 processes.
• Prepare and present detailed reports, technical documentation, and recommendations for client review and approval.

1. Governance and Compliance

• Develop and implement security policies, standards, and procedures in line with RCU and AcuTech frameworks.
• Define Key Performance Indicators (KPIs) to measure program effectiveness.
• Maintain full documentation of deliverables, submissions, and project milestones using structured quality systems.

1. Stakeholder and Team Management

• Lead and mentor AcuTech Arabia staff assigned to the project; manage subcontractor performance.
• Foster strong relationships with internal and external stakeholders, including consultants, contractors, and RCU departments.
• Deliver workshops and training programs to build RCU staff capability in modern security design and operations.

1. Continuous Improvement

• Conduct post-occupancy evaluations and lessons-learned reviews.
• Identify opportunities for innovation and enhanced integration of technology and processes.

Job Requirements:

Required

• Bachelor’s degree in security management, architecture, engineering, or related discipline (advanced degree preferred).
• Minimum 10+ years of progressive experience in the security industry.
• Proven ability to deliver complex, multi-stakeholder security projects from concept through implementation.
• Familiarity with RIBA workflow or equivalent structured design-delivery frameworks.
• Strong understanding of security systems integration, physical and technical security design, and risk assessment methodologies (e.g., ANSI/API 780).
• Knowledge of procurement processes, operations, and program management best practices.
• Excellent communication and interpersonal skills; ability to interface with senior-level clients in multicultural environments.
• Proficient in MS Word, Excel, PowerPoint, Outlook, and Project.
• Fluent in English (spoken and written).

Preferred

• Professional certification such as ASIS CPP or PSP.
• Previous work experience in the GCC region, ideally in KSA.
• Familiarity with ISO 31000, ISO 9001, and Saudi national security regulations.
• Arabic language proficiency (advantageous but not required).

Work Environment & Assignment

• This is an on-site embedded position based in AlUla, requiring full-time presence with periodic home leave and rotation per AcuTech policy.
• The role involves coordination with multidisciplinary international teams and frequent interaction with RCU senior leadership.
• Candidates must be adaptable, culturally sensitive, and capable of working in a dynamic, high-visibility environment.

RIBA Plan of Work Stages

The RIBA Plan of Work consists of eight stages (0–7), each with defined tasks, outcomes, and deliverables. Below is a concise overview of the RIBA workflow process:

Stage 0: Strategic Definition

Stage 1: Preparation and Briefing

Stage 2: Concept Design

Stage 3: Spatial Coordination

Stage 4: Technical Design

Stage 5: Manufacturing and Construction

Stage 6: Handover

Stage 7: Use