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Web Designer (Remote Eligible - Costa Rica)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Our Brand Studio seeks a Web Designer to create high-quality, on-brand web pages and visual assets for our marketing team. Working within our established web design system, this role focuses on visual execution from conversion-focused landing pages and campaign hubs to visual assets and lightweight web animations. This role works within Smartsheet's established web design system. You will not be designing or modifying system-level components, page templates, or global styles — those are managed by the Web UX team. Your focus is on high-quality visual execution: building pages, creating assets, and delivering polished marketing experiences using existing tools and guidelines.
You will report to the Design Director located in Costa Rica. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
- You will be the driving visual force for marketing our product, crafting high-converting landing pages, campaign hubs, and engaging digital assets.
- Create low-fidelity page layout wireframes to plan visual composition before building in our CMS (Drupal).
- Work with our analytic teams to rapidly iterate on designs for A/B testing and experimentation.
- Collaborate effectively across teams and departments.
- Design and build web pages across marketing touchpoints using established components and design system guidelines.
- Share and document your knowledge and perspective with peers.
- Advocate for process improvements related to production efficiencies and best practices.
- Manage a mix of large and small projects with overlapping priorities.
- Continually adopt new tools and practices as the work evolves.
- Collaborate with Motion Designers to create and implement lightweight, high-performance web animations using LottieFiles and JSON to enhance user engagement without sacrificing page speed.
- Collaborate with the Web UX team to ensure designs align with system capabilities before building.
- Design and produce visual web assets including background images, product visualizations, OG/teaser images, blog imagery, and iconography.
- Use the web component library in Figma to create mockups for landing pages, campaign pages, and promotional content — without modifying system-level components.
- Build and manage pages in Drupal using existing components and page templates; pass completed work to DXO for publishing.
- Reference Web UX team guidelines and demo/gallery pages to ensure correct component usage and layout application.
- Collaborate with the Web UX team to flag component limitations or inconsistencies.
You have:
- 5+ years in a web design or digital design role, with a portfolio demonstrating strong visual design, layout, and data-focused design.
- Experience designing simple solutions for complex problems and a stellar portfolio demonstrating a keen eye for typography, layout, data-driven design, and interactive web elements.
- Appreciation for user-centered design principles and how they inform visual and layout decisions.
- Proven track record for crafting simple, creative solutions for complex problems.
- A high degree of proficiency with Figma, Adobe Illustrator, and Adobe Photoshop is a hard requirement.
- A strong understanding of CMS-based web environments and how design system components are structured and applied. You must be comfortable working closely with Web UX Designers and DXO to execute your vision.
- Strong communication and interpersonal skills (visual, written, verbal, presentation); ability to work successfully with teams across the organization from different capabilities and backgrounds.
- Highly organized, track, and document all work.
- Academic studies/certifications or relevant experience on Design Thinking, Human Centered Design, and Web Design are a plus.
- Animation & Implementation is desirable: Proven experience creating, exporting, and implementing web animations using LottieFiles and JSON is a plus.
- Hands-on, proven experience building and managing sites within Drupal or similar CMS systems.
- Marketing Acumen: A strong understanding of digital marketing principles, user journey mapping, and what drives users to click, sign up, or request a demo.
- Strong visual design skills including typography, colour, layout, and image art direction. Proficiency in Adobe Illustrator and Photoshop is required.
Nice-to-Haves:
- Experience utilizing analytics from user testing, heatmaps (e.g., Hotjar, CrazyEgg) to drive design decisions.
- Familiarity with SEO best practices and how they impact web design.
- Experience creating assets for social media or paid ad campaigns.
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Technical Writer (Remote Eligible - Costa Rica)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are seeking an experienced Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center and internal product documentation. You'll partner with the product team to deliver and maintain documentation that serves as the foundation for customer and internal enablement. As a Technical Writer, you own documentation quality and strategy across our product knowledge base—enabling both customers and internal teams to self-serve and reducing support and training burden. You'll drive improvement initiatives across our documentation, learning tracks, guides, and video content, while managing rapid product changes.
You will report to the Manager, CE Enablement Knowledge Experiences based in the US. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
- Immerse yourself in Smartsheet's product line and gain an understanding of the technologies and features necessary for accurate documentation.
- Distill specification documents and internal technical specifications and use the information to create targeted, quality, customer-facing content. Deliverables include but aren’t limited to:
- Technical articles for the Smartsheet Help website (how to, reference, FAQ, troubleshooting) and/or API documentation on the dev website
- Content for eLearning modules or videos
- Internal documentation
- Visual aids for Help content (screenshots, gifs, etc.)
- Produce customer-facing video content, including scripting, recording, and light editing in collaboration with stakeholders and subject matter experts
- Work with Subject Matter Experts (SMEs) to ensure the technical accuracy of your work
- Use AI tools to accelerate content production, improve quality, and scale output—applying established team workflows and experimenting with new approaches as the tooling evolves
- Track and report on your own project assignments and schedule, working towards hard deadlines
- Contribute to templates, processes, and standards that support consistent, scalable content production
- Review and compile internal change requests and customer feedback and use this information to recommend and implement content changes
- Work with the Web Team to suggest Help site improvements for both the end user and the writers who are publishing content
- Maintain the Smartsheet Help and Learning style guide
- Optimize content for discoverability via Search
- Work on improvement projects to implement content governance tools, improve processes, and document changes.
- Other job duties as assigned.
You Have:
- 3-5 years of experience writing or editing content for a variety of audiences on the web
- A BA in English, Technical Communication, or a related discipline (or equivalent experience)
- Basic understanding of and ability to use HTML formatting
- Strong Command of English language both oral and written (C1 and above)
- Experience developing templates and processes for ensuring consistent delivery
- Understanding of SEO and GEO best practices
- Experience using analytics tools (Google Analytics, for example) to make impactful content decisions
- A passion for technology and familiarity with the benefits and challenges of working on a SaaS product
- An ability to distill technical jargon and turn it into clear and professional language that is customer-focused
- Familiarity with video content production—scripting, screen recording, or light editing
- Experience creating screenshots and/or visual diagrams to promote understanding of complex ideas
- Strong organizational skills and an ability to perform basic project management and prioritization tasks
- Experience with content production, for example, moving a document from a draft stage in one tool and formatting and publishing it to a CMS
- Experience using one or more content management systems (experience using Drupal 9 or newer is a plus)
- Demonstrated experience integrating AI tools into professional workflows, including building custom AI configurations (such as GPTs or Gems) and connecting LLMs to external platforms
- A point of view on where AI is taking technical writing, incuding familiarity with AI writing tools and an interest in expanding how AI is used in content workflows
- Smartsheet Product Certification preferred by not required
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development, including access to Udemy online courses
- Company Funded Perks, including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role-specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Content Marketing (Specialist-Manager)
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Title: Content Marketing (Specialist-Manager)
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Director, Brand and Communications
*Hippo is hiring at either the Specialist of Manager level. Final leveling will be determined based on the candidate's depth of experience, ownership, and scope of past impact.
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About This Role:
Hippo is hiring a Content Marketer who is equal parts brand steward and editorial storyteller with a project management backbone. This is a role for someone who lives branded content and keeps many moving pieces driving forward. This person will act as the connective tissue for content strategy across marketing. You’ll also serve as a highly visible cross-functional internal partner, maintaining editorial standards of excellence for content across the broader organization.
You’ll manage editorial planning and the development and tracking of content performance, while collaborating cross-functionally to ensure content aligns with Hippo’s brand guidelines, legal requirements, and supports marketing and business goals. You’ll partner with internal and external content creators, manage agencies, and leverage insights to develop compelling, multi-purpose content that serves our business objectives.
About You:
- A brand-first content marketer who understands and executes organic growth strategies.
- A strategic storyteller with a proven ability to distill complex topics into engaging, easy-to-understand content.
- A highly organized editor and project manager with a track record of delivering quality content on deadline.
- An savvy content marketer who approaches every piece of content through the lens of voice, tone, and creative integrity, not just a checklist.
- An excellent writer with experience creating and directing compelling copy that matches Hippo’s specific tone of voice and style.
- A creative leader who can research industry trends and topics to craft editorial direction that serve multiple audiences and business goals.
- A cross-functional collaborator who can partner with agencies, designers, product marketers, and communications teams.
- A growth minded thinker who leans on data to refine and elevate content performance.
- A confident communicator who thrives at working within regulated environments and with legal teams.
What You'll Do:
- Grow Hippo’s editorial strategy by developing a content strategy that serves our branded channels.
- Collaborate and drive results with SEO and content agencies to optimize and scale content efforts with an allotted budget.
- Develop and oversee editorial calendars to ensure a steady cadence of high-quality content.
- Work closely with internal insurance experts to transform technical topics into consumer and partner-friendly, insightful content.
- Ensure all content aligns with Hippo’s brand voice and guidelines while keeping a steady eye on accuracy in a regulated industry.
- Manage content workflows, including working with freelance writers, designers, and legal.
- Develop multi-purpose content that can be repurposed across multiple platforms (e.g., blog, social, email, sales collateral).
- Track and analyze content performance to refine strategy.
- Stay ahead of industry trends and emerging digital content best practices to keep Hippo’s content fresh and relevant.
Must Haves:
For the Manager level:
- 5+ years of content marketing or editorial experience, preferably in a regulated industry.
For the Specialist level:
- 3-5+ years of content marketing or editorial experience, preferably in a regulated industry.
Required for Both Levels:
- Growth-minded thinker who thrives in a fast-paced environment.
- Strong writing and editing skills with the ability to translate complex topics into engaging, high-value content.
- Familiarity with SEO and AEO-driven content strategies and managing organic traffic goals.
- Experience with organic and paid social content strategies and experience developing content that supports marketing performance goals.
- Experience working with designers to create visually compelling, brand-aligned content.
- Proven track record of managing content teams and/or freelance writers and agencies.
- Ability to handle cross-functional projects and collaborate across marketing and product teams.
- Highly organized, deadline-driven, and adaptable to a fast-paced environment.
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP).
- Equity - This position is eligible for equity compensation.
- Training and Career Growth - Training and internal career growth opportunities.
- Flexible Time Off - You know when and how you should recharge.
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers.
- Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees.
The Morristown, NJ and San Francisco Bay Area base pay ranges for this role is:
- Content Marketing Manager: $100,000.00 - $150,000.00
- Content Marketing Specialist: Specialis $72,000.00 - $108,000.00
Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Intermediate Web Developer
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Intermediate Drupal Developer
***Note that this position is a contract role, with an option to go full-time***
Position Summary
This individual will play a hands-on role in architecting, developing, and maintaining Drupal-based interactive web projects. Detail-oriented, highly organized, and analytical, you are responsible for building scalable Drupal solutions, implementing custom modules, managing CMS configurations, and supporting ongoing enhancements across active client properties.
You must have a strong understanding of the software development lifecycle and be able to communicate project status, issues, and resolutions clearly and effectively.
We work in an agency environment with multiple clients, so communication skills, breadth of experience, multi-tasking across several projects, and passion for modern web technologies are paramount qualities in our ideal candidate. You will collaborate closely with account, creative, UX, and project management teams while also partnering with client IT teams and external vendors when needed.
Core Skills
- Strong experience with Drupal 9/10 (site building and custom development)
- Experience building and maintaining custom Drupal modules
- Proficiency in PHP and Drupal API
- Experience with Drupal theming (Twig, custom themes, component-based development)
- Strong knowledge of HTML5, CSS3, and modern JavaScript
- Experience working with RESTful APIs and third-party integrations
- Experience with Composer and Drupal dependency management
- Experience with Git-based source control workflows
- Familiarity with MySQL and relational database concepts
- Experience with Drupal configuration management and deployment workflows
- Understanding of web accessibility (WCAG) and SEO best practices
- Experience troubleshooting and debugging Drupal applications
- Ability to configure and deploy Drupal web applications
- Working knowledge of Apache and/or Nginx environments
Additional Skills Considered
- Experience with decoupled/headless Drupal architecture
- Familiarity with React, Vue, or other modern JS frameworks
- Experience with AWS (EC2, S3, CloudFront, IAM)
- Experience with CI/CD pipelines and automated deployments
- Experience with Docker-based local development environments
- Knowledge of Acquia, Pantheon, or other Drupal hosting platforms
- Experience with multi-site Drupal environments
- Familiarity with performance optimization and caching strategies (Varnish, Redis)
- Experience working in regulated industries (healthcare, life sciences, etc.)
Competency
- Highly collaborative with strong problem-solving and troubleshooting skills
- Leads by example in concise communication and quality-driven development
- Active participant in code reviews and QA workflows
- Ability to multi-task across multiple client projects simultaneously
- Comfortable interacting with client IT teams during technical discovery
- Ability to investigate and recommend technical solutions for varied project needs
- Strong attention to detail and commitment to clean, maintainable code
- Familiarity with Agile, Scrum, and/or Waterfall methodologies
Essential Functions
- Develop custom Drupal modules and themes
- Configure and maintain Drupal CMS features and content structures
- Translate business requirements and creative designs into functional Drupal solutions
- Implement third-party integrations (APIs, marketing tools, CRM systems, etc.)
- Maintain and update legacy Drupal codebases
- Participate in architecture discussions and technical planning
- Perform code reviews and contribute to best practice standards
- Support deployment processes and troubleshoot production issues
- Optimize Drupal performance and caching configurations
- Code, test, and support database-driven web applications
- Provide technical assistance to creative and UX teams as needed
- Assist in producing accurate tasks and project estimates
- Recommend solutions based on best practices and independent judgment
- Stay current on Drupal core updates, contributed modules, and security releases
- Contribute to documentation and internal knowledge sharing
General Requirements
- This job description should be treated as a guide to the duties that the post holder is expected to perform.
- The description may be amended to meet the changing requirements of the agency.
- All employees are required to be aware of their responsibilities toward Health and Safety and adhere to company policies.
Bonus/nice-to-have Skills
- AWS Lambda
- React JS
- PHP Object-oriented Development (think CodeIgniter MVC frameworks)
- Bootstrap Boilerplate
- SQL
- WordPress Core & Plugins Development
- Tailwind CSS
- Python
- Linux (preferably RHEL)
- SAML Experience
Minimum Required Qualifications
- Education: Bachelor’s degree in computer science, MIS, related field, or equivalent experience
- Work Experience: 3–5 years of professional Drupal development experience
Regularly Interacts With
Account, Creative, UX, Creative Services, Planning, Project Management, and Client IT teams.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Front End Developer
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The Front-End Developer (FED) is responsible for completing front-end tasks and providing support to AEM web applications. The FED is able to work independently in basic tasks, assuming ownership for the design and programming required. For more complex work, this individual will rely on existing designs and seek guidance from more senior team members. The FED should also be able to provide constant progress status to a senior level as needed and estimates for his tasks, that must be approved by his senior or technology lead of the current project. A FED works with web applications and a variety of front-end technologies including HTML5, JavaScript and CSS. You Will
- Collaborate in implementing data exchange between application layers and AEM components
- Work closely with Delivery, Creative/UX, Analytics/SEO, Business, Technology, and QA teams to ensure quality and timely web development
- Translate graphical designs and wireframes into fully styled markup code for AEM components (Touch UI Dialog, HTL/Sightly, HTML, JavaScript, and CSS)
- Implement technical solutions following the Capability's best practices and AEM design patterns
- Debug or troubleshoot issues in existing web applications and provide solutions
- Provide constructive feedback on operational processes (e.g., development/QA, Release etc.) when opportunities for improvement are identified
- Ensure concise and clear documentation is maintained for all projects as dictated by each Capability's guidelines and best practices
- Provide accurate status updates and task estimates to senior team members in a timely manner
- Take ownership of assigned tasks and work independently while knowing when to escalate or seek guidance
- Stay abreast of new technical skills, knowledge, and capabilities that can benefit project, team and personal performance
- Participate in code reviews and knowledge-sharing sessions with team members
You Have
- At least 2-3 years of professional experience working with Front-End technologies
- BS in Computer Science or related technical discipline; or equivalent experience as Software Development in exact areas of expertise required for CM (Digital Agencies projects, Web development projects, SCRUM/Agile software projects).
- Proficient experience designing and developing web applications using HTML5, CSS3, and JavaScript (ES6+)
- Proven fluency and practical experience in React or similar major JavaScript libraries/frameworks (Angular, Vue.js)
- Proficient knowledge of cross-browser, cross-device compatibility, and responsive web development (Mobile First approach)
- Understanding of modern web development practices including MVC architecture, Object-Oriented development, and Responsive Web Design
- Minimum 1+ years of hands-on experience with Adobe Experience Manager (AEM) for content and component development
- Knowledge of AEM technologies: HTL (HTML Template Language), Sling Models, and JCR concepts, Clientlibs, Touch UI Dialogs (Granite UI and Coral UI) etc.
- Experience debugging or troubleshooting web applications using debugging tools such as browser plugins, IDEs, or debugging proxies
- Experience working with version control systems (Git, GitHub, Bitbucket)
- Work experience with data transfer formats popular in web applications (JSON, XML)
What We Offer
- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- End-of-year closure days (not deducted from vacation balance)
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassFront End Developer
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The Front-End Developer (FED) is responsible for completing front-end tasks and providing support to AEM web applications. The FED is able to work independently in basic tasks, assuming ownership for the design and programming required. For more complex work, this individual will rely on existing designs and seek guidance from more senior team members. The FED should also be able to provide constant progress status to a senior level as needed and estimates for his tasks, that must be approved by his senior or technology lead of the current project. A FED works with web applications and a variety of front-end technologies including HTML5, JavaScript and CSS. You Will
- Collaborate in implementing data exchange between application layers and AEM components
- Work closely with Delivery, Creative/UX, Analytics/SEO, Business, Technology, and QA teams to ensure quality and timely web development
- Translate graphical designs and wireframes into fully styled markup code for AEM components (Touch UI Dialog, HTL/Sightly, HTML, JavaScript, and CSS)
- Implement technical solutions following the Capability's best practices and AEM design patterns
- Debug or troubleshoot issues in existing web applications and provide solutions
- Provide constructive feedback on operational processes (e.g., development/QA, Release etc.) when opportunities for improvement are identified
- Ensure concise and clear documentation is maintained for all projects as dictated by each Capability's guidelines and best practices
- Provide accurate status updates and task estimates to senior team members in a timely manner
- Take ownership of assigned tasks and work independently while knowing when to escalate or seek guidance
- Stay abreast of new technical skills, knowledge, and capabilities that can benefit project, team and personal performance
- Participate in code reviews and knowledge-sharing sessions with team members
You Have
- At least 2-3 years of professional experience working with Front-End technologies
- BS in Computer Science or related technical discipline; or equivalent experience as Software Development in exact areas of expertise required for CM (Digital Agencies projects, Web development projects, SCRUM/Agile software projects).
- Proficient experience designing and developing web applications using HTML5, CSS3, and JavaScript (ES6+)
- Proven fluency and practical experience in React or similar major JavaScript libraries/frameworks (Angular, Vue.js)
- Proficient knowledge of cross-browser, cross-device compatibility, and responsive web development (Mobile First approach)
- Understanding of modern web development practices including MVC architecture, Object-Oriented development, and Responsive Web Design
- Minimum 1+ years of hands-on experience with Adobe Experience Manager (AEM) for content and component development
- Knowledge of AEM technologies: HTL (HTML Template Language), Sling Models, and JCR concepts, Clientlibs, Touch UI Dialogs (Granite UI and Coral UI) etc.
- Experience debugging or troubleshooting web applications using debugging tools such as browser plugins, IDEs, or debugging proxies
- Experience working with version control systems (Git, GitHub, Bitbucket)
- Work experience with data transfer formats popular in web applications (JSON, XML)
What We Offer
- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- End-of-year closure days (not deducted from vacation balance)
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
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Apply to Critical MassMarketing Science Analyst (Test & Learn)
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Marketing Science Analyst (Test & Learn)
San Jose, Costa Rica
As a Marketing Science Analyst, your curiosity never ends. The next question is always on your mind, helping you to understand how marketing science fits in the big picture of a project. You bring in 1 to 3 years of experience, owning marketing science deliverables across a broad range of initiatives, with a strong focus on in-market testing and evaluation. You understand the nature and purpose of the main Digital marketing channels, enjoy collaborating with others, and are able to communicate clearly and effectively.
You will:
- Support the design and execution of Test & Learn programs, including hypothesis development, experimental design, test setup, and statistical evaluation of results.
- Assist in the ideation, development, and execution of measurement frameworks, including recommendations on experiment type (A/B/n, matched control, pre/post, geolocation, and incrementality studies).
- Translate complex test results into clear and actionable insights through storytelling and data visualization.
- Gather marketing data across paid and owned channels to analyze campaign performances, understand user behaviors, and report findings.
- Collaborate with internal teams and partner agencies to deliver cohesive, insight-driven recommendations to internal stakeholders and clients.
- Occasionally support senior colleagues with analytics material for new business pitches and request for proposals.
- Build and maintain reusable analysis templates and code (SQL, R, or Python) to streamline and scale measurement.
You have:
- Top-notch communication and collaboration skills.
- Strong attention to detail and comfort managing complex, fast-moving testing programs.
- Hands-on experience with common digital testing scenarios (e.g., creative tests, audience/targeting tests, budget allocation tests, or landing page tests) OR formal education including coursework in experimental design and statistical evaluation (e.g., identifying groups, controlling variables, calculating statistical significance).
- Familiarity with statistical analysis techniques and quantitative methods.
- Comfort working with imperfect, observational data and applying appropriate techniques for bias reduction to derive credible directional insights.
- Strong understanding of digital media channels (e.g.: Social, SEM, SEO, OLV, etc.) including how each one works and how they interact with one another.
- Ability to efficiently manage multiple projects at the same time, proactively communicating needs, roadblocks, and statuses to the necessary people.
What We Offer:
- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
The ask stems from our want to:
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical Mass
Specialist, Platform Optimization & Strategy, CAC
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About Sony Music Entertainment
At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
We are seeking a highly skilled and data-driven Platform Optimization Specialist/Digital Strategy professional to join our Commercial & Strategy Team. In this role, you will be responsible for driving the growth, performance, and strategic development of our audio and video streaming platforms. You’ll leverage insights, analytics, and industry trends to optimize content strategy, increase viewership/consumption, boost engagement, and enhance platforms’ monetization.
What You'll Do:
Strategy & Optimization:
- Optimize metadata, release copy, artwork, tags, keywords, and other elements that drive discoverability on platforms such as Spotify, YouTube, Apple Music, etc.
- Analyze platform performance (audio and video streaming platforms) and identify opportunities to improve fan experience, engagement, and overall performance.
- Use data and insights to optimize for repeat listens, saves, shares, and completion rates.
- Own day-to-day management of official YouTube channels for artists and label brands.
- Develop YouTube-first content strategies to maximize channel growth and audience engagement.
- Create & manage a content calendar and posting schedule to maintain a consistent flow of engaging video content. Recommend formats, posting times, and strategies based on viewer behavior and analytics.
- Provide internal stakeholders updates during and post campaign: what worked, learnings, what to imp
- A/B test thumbnails, titles, and publishing times to improve video performance.
Paid Campaign Management:
- Set up and optimize direct & programmatic platform ad campaigns, making sure creatives are correct, targeting is set up properly, delivery pacing (impressions, budget) is on track.
- Develop and run A/B tests on ad creatives, landing pages, CTAs, and audience segments.
- Use test results to inform future campaign decisions.
Cross-Platform & Monetization Strategy:
- Align YouTube strategy with broader digital goals across TikTok, Instagram, and streaming platforms
- Ensure monetization settings are optimized and all revenue streams are activated.
- Track KPIs including views, watch time, engagement, CTR, audience retention, and revenue performance.
- Collaborate with marketing, commercial, and artist teams to build integrated campaigns across YouTube Shorts, Community tab, and long-form content.
- Stay current on YouTube algorithm updates, best practices, and emerging trends.
- Conduct regular performance analysis and provide actionable insights to improve channel metri
Who You Are:
Requirements:
- Data analysis; knowledge of streaming behavior; understanding of DSPs; cross-territory and global strategy; budget management.
- Deep understanding of digital streaming & video platforms; good analytics; knowledge of CMS / YouTube tools; optimization techniques; & best practices.
- Attention to detail. Good organization. Learning mindset.
- Strong understanding of YouTube algorithms, SEO, and audience engagement techniques.
- Proven experience in building and managing successful YouTube channels.
- 2-3 years of experience around metadata, streaming content, SEO, or similar.
- Attention to detail. Good organization. Learning mindset.
- Intermediate to advanced English.
- Excellent organizational and time-management abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
- Experience with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) is a plus.
- Familiarity with social media platforms and cross-promotion strategies.
- Previous experience in the music industry, media agencies, or record labels.
- Familiarity with DSP dashboards (Spotify for Artists, Amazon Music for Artists, Apple Music for Artists, Loudspeaker)
Certifications:
- Youtube Certified
- Spotify Advertising Academy
Nice to have:
- Google Analytics Certification
- SEMrush / HubSpot SEO Certification
What We Give You:
- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
- A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life.
- Time off for a winter recess
Ready to apply?
Apply to Sony Music Global Job Board
Marketing Specialist (Google & Meta Ads)
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Location: Onsite - San Jose, CA
Type: Full-time/Contract
Compensation Range: $75,000 - $100,000 per year, depending on experience and qualifications
About the Role
We are seeking an experienced Google and Meta Ads Specialist to lead and optimize Think Academy’s digital advertising strategy across search and social platforms. The ideal candidate will combine analytical precision with creative testing to drive user acquisition, conversions, and brand awareness in the K–12 education sector.
1. Campaign Strategy & Structure
- Design, launch, and scale paid campaigns on Google Ads and Meta Ads to drive qualified leads for Think Academy’s trial and long-term math programs.
- Build a performance framework focused on measurable outcomes — weekly lead volume, lead quality (trial conversion rate), and cost per qualified lead (CPQL).
2. Landing Page & Creative Optimization
- Collaborate with the content, SEO, and design teams to improve landing page conversion rates (CVR).
- Conduct A/B testing on ad creatives, headlines, and formats to identify high-performing assets.
- Analyze performance across audiences and platforms to continuously improve engagement and ROI.
3. Performance Monitoring & Cost Adjustment
- Evaluate which ad types and objectives (e.g., Search, Performance Max, Lead, Traffic, Engagement) best serve Think Academy’s business goals.
- Continuously monitor CPC, CPA, CTR, and ROAS, dynamically adjusting bids and budgets to maximize efficiency.
- Generate performance reports with actionable insights and data-driven recommendations.
- Meta Ads Execution & Trend Integration
- Identify trending topics, seasonal demand, and parent-driven interests to produce high-impact Meta campaigns.
- Work with the creative team to deliver timely, trend-aligned ad content (video, carousel, static).
Qualifications
- 3+ years of hands-on experience managing Google Ads (Search, Display, Performance Max) and Meta Ads (Facebook/Instagram).
- Proven track record of improving conversion rates and lowering acquisition costs through structured testing and optimization.
- Deep understanding of landing page dynamics, conversion tracking, and audience segmentation.
- Experience in education, e-learning, or family-oriented industries preferred.
- Strong analytical skills and proficiency with GA4, Google Tag Manager, and Meta Business Suite.
- Excellent written and verbal communication skills in English.
- Competitive compensation based on experience.
- Opportunity to shape advertising strategy for a fast-growing international EdTech brand.
- Collaborative team with a focus on creativity, experimentation, and measurable growth.
- Health, Vision, Dental Insurance + 401(k)
Ready to apply?
Apply to Think Academy USDigital Advertising Specialist (Google & Meta Ads)
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Location: Onsite - San Jose, CA
Type: Full-time/Contract
Compensation Range: $75,000 - $100,000 per year, depending on experience and qualifications
About the Role
We are seeking an experienced Google and Meta Ads Specialist to lead and optimize Think Academy’s digital advertising strategy across search and social platforms. The ideal candidate will combine analytical precision with creative testing to drive user acquisition, conversions, and brand awareness in the K–12 education sector.
1. Campaign Strategy & Structure
- Design, launch, and scale paid campaigns on Google Ads and Meta Ads to drive qualified leads for Think Academy’s trial and long-term math programs.
- Build a performance framework focused on measurable outcomes — weekly lead volume, lead quality (trial conversion rate), and cost per qualified lead (CPQL).
2. Landing Page & Creative Optimization
- Collaborate with the content, SEO, and design teams to improve landing page conversion rates (CVR).
- Conduct A/B testing on ad creatives, headlines, and formats to identify high-performing assets.
- Analyze performance across audiences and platforms to continuously improve engagement and ROI.
3. Performance Monitoring & Cost Adjustment
- Evaluate which ad types and objectives (e.g., Search, Performance Max, Lead, Traffic, Engagement) best serve Think Academy’s business goals.
- Continuously monitor CPC, CPA, CTR, and ROAS, dynamically adjusting bids and budgets to maximize efficiency.
- Generate performance reports with actionable insights and data-driven recommendations.
- Meta Ads Execution & Trend Integration
- Identify trending topics, seasonal demand, and parent-driven interests to produce high-impact Meta campaigns.
- Work with the creative team to deliver timely, trend-aligned ad content (video, carousel, static).
Qualifications
- 3+ years of hands-on experience managing Google Ads (Search, Display, Performance Max) and Meta Ads (Facebook/Instagram).
- Proven track record of improving conversion rates and lowering acquisition costs through structured testing and optimization.
- Deep understanding of landing page dynamics, conversion tracking, and audience segmentation.
- Experience in education, e-learning, or family-oriented industries preferred.
- Strong analytical skills and proficiency with GA4, Google Tag Manager, and Meta Business Suite.
- Excellent written and verbal communication skills in English.
- Competitive compensation based on experience.
- Opportunity to shape advertising strategy for a fast-growing international EdTech brand.
- Collaborative team with a focus on creativity, experimentation, and measurable growth.
- PTO, Health, Vision, & Dental Insurance, 401(k)
Ready to apply?
Apply to Think Academy US