As a principal engineer on the Online Systems team, you’ll join a team that powers Pinterest’s most business-critical online systems at massive scale, driving the reliability, efficiency, and evolution behind every core Pinner and Advertiser experience. You'll lead major efforts like multi-region deployment and Kubernetes migration, set the standard for operational excellence, and define the long-term vision for our online serving infrastructure, supporting machine learning and product innovation across the company. This is an opportunity for high-impact technical leadership, broad visibility, and cross-functional influence at the heart of Pinterest’s platform.

What you’ll do: 

• Improve reliability, scalability and infra efficiency for Pinterest’s critical online systems across storage and caching, online service and realtime analytics systems to support continued business growth.
• Lead cross-functional strategic initiatives to modernize Pinterest’s online serving stack through multi-region deployment, Kubernetes migration, and the adoption of cutting-edge technologies and industry best practices.
• Quality champion for online systems and the broad engineering organization, holding a high bar on execution quality and operational excellence.
• Drive the online systems vision and strategy for the next 3 years and beyond, and translate that strategy into cross-functional roadmaps with measurable outcomes.
• Foster a diverse and inclusive engineering culture that makes all feel welcome, and invest in mentorship, critical thinking, and candid feedback to strengthen individual and organizational growth.
  
  

What we’re looking for:

• 12+ years of software engineering experience with deep expertise in distributed systems, especially online serving, storage, and caching systems: hands-on experience building and operating highly available, reliable, production-grade systems at large scale; strong technical judgment in reliability, scalability, performance, and infrastructure efficiency; proficiency in at least one of C++, Java, or Python.
• Proven track record driving large-scale technical impact: experience leading reliability and scalability improvements, cost efficiency initiatives, and modernization efforts across critical production systems; able to define technical strategy, influence architecture decisions, and drive execution through cross-functional collaboration, strong communication, and operational excellence.
• Strong ownership, quality mindset, and thoughtful use of AI: demonstrates high standards for engineering quality, integrity, and accountability for final outcomes; able to use AI to accelerate analysis, debugging, design exploration, or operational workflows while applying critical thinking, validating correctness, and maintaining sound technical judgment rather than outsourcing ownership to tools.
• Exceptional collaboration skills with cross-functional partners, with the ability to navigate ambiguity, make tradeoffs, and keep stakeholders aligned on priorities and progress.
• Bachelor’s degree in Computer Science, a related technical field, or equivalent experience.
  
  

Relocation Statement: 

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: 

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times per quarter and therefore needs to be in a commutable distance from one of the following offices: PA or SF offices.

#LI-HYBRID

#LI-CL5

About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We’re looking for a Backend Software Engineer to design and build the core systems that power Thatch. This includes data models, fund flows, automations, and integrations that make healthcare benefits work reliably at scale. Your work ensures money moves correctly, benefits remain compliant, and complex processes work reliably. This work touches real money and real healthcare decisions. The systems you build must be correct, resilient, and built to scale.

We organize engineering around the people we serve: members, employers, and partners, so teams own end-to-end experiences and ship with speed and accountability.

About the role

Thatch is rewiring how health benefits work. We build software that powers employer-funded coverage and gives employees real control over how they use their benefits.

We’re looking for a Full Stack Software Engineer to own broad product surfaces, from concept to production. You’ll build across the frontend and backend systems that power onboarding, benefits management, and payments. This work touches real money and real healthcare decisions. Correctness and reliability matter, but so does making the experience feel simple for the people using it.

We organize engineering around the people we serve: members, employers, and partners, so teams own end-to-end experiences and ship with speed and accountability.

What you'll do

• Take ownership of meaningful product areas from idea through production.
• Ship quickly, but never at the expense of correctness or long-term maintainability.
• Contribute across the stack, from user-facing interfaces to backend services.
• Translate real user and business needs into clear, pragmatic technical solutions.
• Set and uphold a high bar for code quality, system design, and product polish.
• Take responsibility for production systems, including reliability, debugging, and continuous improvement. 

What we are looking for

• Experience building and shipping production web applications across the stack.
• Strong product judgment and comfort working through ambiguity.
• Ability to reason about complex systems and business logic.
• Familiarity with modern engineering tools and frameworks.
• A track record of ownership, cross-functional collaboration, and good technical decision-making.

We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.

Tools and tech stack

• Ruby on Rails for backend systems.
• React and TailwindCSS for the frontend.
• Small amounts of Python and backend JavaScript where appropriate. 

Prior Ruby experience is helpful but not required. We care far more about how you think than which language you know.

Experience that stands out

• Work in healthcare, finance, or other complex or regulated domains.
• Experience with HR, payroll, payments, or partner-facing systems.
• Ownership of systems with real operational or financial impact.

How we work

• We move quickly and bias toward action.
• We ship early, learn from real usage, and iterate.
• We operate with trust, ownership, and high empathy.
• We value clarity over ceremony and quality over shortcuts.

What to expect

We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect:

• An initial conversation with a recruiter.
• A collaborative pair programming session.
• A systems design interview and a separate conversation with one of our engineers about how we work together.
• A final conversation with engineering and company leadership.

About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We're looking for a Full Stack Engineer to join our Product Engagement team and improve how members and employers experience Thatch, from account creation through enrollment.

You’ll work on the product surfaces and systems that drive activation and engagement. That includes building user-facing features, the backend systems that support them, and the instrumentation needed to understand what’s working.

This is a product engineering role. You’ll work across the stack, partner closely with product and design, and ship changes that directly impact how customers experience Thatch. 

What you will do

• Own and improve core product flows related to onboarding, activation, and enrollment.
• Build and ship full stack features, from backend services to user-facing interfaces.
• Instrument product surfaces to understand user behavior and identify opportunities for improvement. 
• Design, test, and iterate on changes that improve conversion.
• Work closely with product, design, and cross-functional partners to ship solutions.
• Contribute to systems that support engagement and lifecycle messaging.

What we are looking for

• Experience building and shipping production web applications across the stack.
• Strong product judgment and comfort working through ambiguity.
• Ability to reason about user behavior and use data to inform decisions.
• Experience owning features end-to-end.
• Track record of cross-functional collaboration and good technical decision-making.

We care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.

Tools and tech stack

• Ruby on Rails.
• React and TailwindCSS.
• Mixpanel, Segment, Braze.

Experience that stands out

• Work on onboarding, activation, or engagement-focused product areas.
• Experience at an early-stage or high-growth company.
• Background in healthcare, finance, or similarly complex domains.

How we work

• We move quickly and are biased toward action.
• We ship early, learn from real usage, and iterate.
• We operate with trust, ownership, and high empathy.
• We value clarity over ceremony and quality over shortcuts.

What to expect

We aim to keep the process thoughtful and efficient. Most candidates complete it within about three weeks. You can expect:

• An initial conversation with a recruiter.
• A conversation with the hiring manager.
• A collaborative pair programming session, followed by a systems design interview and a separate conversation with one of our engineering managers about how we work together.
• A final conversation with engineering and company leadership.

About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.

Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.

We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.

What you will do

• Own infrastructure health, performance, and reliability across the stack.
• Make architectural decisions and improve how we build and operate.
• Design and evolve infrastructure using Terraform.
• Improve CI/CD, deployments, and developer workflows so teams ship faster.
• Strengthen security across access controls, vulnerability management, and dependencies.
• Identify and eliminate reliability risks before they impact customers.

What we are looking for

• Experience operating production infrastructure, platform, DevOps, or SRE systems.
• A track record of owning critical systems end-to-end.
• Strong experience with PostgreSQL or comparable relational databases in production.
• Experience managing infrastructure as code using Terraform.
• Sound judgment across reliability, performance, and security tradeoffs.
• A bias toward automation and improving developer productivity.

We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.

Tools and tech stack

• Ruby on Rails
• PostgreSQL
• Terraform
• Modern cloud infrastructure and CI/CD tooling

You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.

Experience that stands out

• Experience operating in HIPAA or SOC 2 environments.
• Deep PostgreSQL performance tuning or replication management.
• Building internal tooling that improves developer productivity.
• Improving observability, incident response, or overall security posture.

What to expect

We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:

• An initial conversation with a recruiter.
• A collaborative pair programming session.
• A systems or infrastructure design discussion.
• A conversation with members of the engineering team.
• A final conversation with engineering and company leadership. 

Service Engineer, Energy Storage

Position Summary:

Redwood Materials is currently searching for a Service Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line.  You will be responsible for resolving complex technical issues across deployed Battery Energy Storage Systems (BESS). This role supports an Operations and Maintenance (O&M) organization that performs routine monitoring, preventive maintenance, and first-line troubleshooting. Service Engineering serves as the technical escalation path for O&M, owning deep diagnostics, system-level failure analysis, and engineering-driven corrective actions. 

The Service Engineer ensures safe, reliable, and high-performing asset operation by bridging field operations and engineering, translating operational issues into engineering solutions, and feeding field learnings back into product and system design. This role has the potential of growing into leadership as the team grows.  

The ideal candidate is highly self-driven, adaptable to a startup environment, and eager to take on both technical and leadership challenges. You’re a leader and a doer, excited about working in a dynamic, fast-paced setting, and want to shape the electrical engineering function within a new department at Redwood.

Essential Duties and Responsibilities:

• Act as the primary technical escalation point for the O&M organization for issues beyond standard operating procedures
• Define clear handoff criteria, escalation thresholds, and response expectations between O&M and Service Engineering
• Lead, mentor, and scale a team of Service Engineers providing tier-2 and tier-3 technical support
• Own investigation and resolution of complex electrical, controls, software, thermal, and system-integration issues
• Translate field and O&M feedback into actionable requirements for Product, Systems, and R&D Engineering teams
• Drive improvements in system serviceability, reliability, and maintainability through design and process changes
• Own advanced service documentation including troubleshooting guides, decision trees, and service bulletins
• Develop technical training materials and support O&M team upskilling on new systems, upgrades, and known issues

Desired Qualifications:  

Physical Requirements:  

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards 

Working Conditions:  

• Environment, such as office or outdoors
• Ability to work in challenging working conditions which may include exposure to noise, dust, chemicals, and temperature extremes, while protected by PPE, for extended periods of time
• Essential physical requirements, such as climbing, standing, stooping, or typing
• Occasional work weekends, nights, or be on-call as a regular part of the job
• Travel requirements, up to 40%

Staff Mechanical Design Engineer, EPC 

Redwood Materials is hiring for a Staff Mechanical Design Engineer to join our Engineering, Procurement, and Construction team. This role is at the center of our activities focused on creating a sustainable circular economy for lithium-ion batteries by transforming recycled materials into battery materials for new lithium-ion battery production. 

Responsibilities will include: 

• Serve as Mechanical Engineer of Record on projects (Hazardous occupancy, clean and dry spaces, chemical process / industrial plants), responsible for mechanical / plumbing deliverables (specifications, calculations, permit / construction documents). 
• Design ownership for a wide range of mechanical and plumbing systems including, but not limited to: industrial/non-potable water, HVAC systems (labs, offices, industrial plants), process heating / cooling systems humidifiers, dehumidifiers, abatement systems (dust collectors, scrubbers), cooling towers, fans/pumps, plumbing, etc. 
• Review conceptual designs from developing Engineers and identify technical and financial risks. 
• Responsible for designing/reviewing mechanical engineering deliverables with respect to code compliance and ensuring design maintains the highest level of quality. 
• Develop and improve project workflows and standards to ensure each design is consistently excellent. 
• Participate in on-field construction and commissioning activities by serving as the point of contact for technical questions and real-time issue resolution. 
• Multi-discipline collaboration on the development of equipment general arrangements, P&IDs, isometrics, tie-in lists and material takeoffs. 
• Travel to project site and meetings as needed. 

Desired Qualifications: 

• Bachelor’s Degree in Mechanical Engineering or an equivalent discipline. 
• Licensed Professional Engineer with NCEES record with ability to apply for NV and SC 
• 7+ years of work experience in HVAC and Plumbing/FP design. 
• Expert familiarity with ICC including International Energy Conservation, Mechanical, Plumbing and Fire Protection Codes, NFPA standards, SMACNA duct construction standards, ACGIH Ventilation Practices and ASHRAE 
• Working knowledge of designing the following equipment types: condenser fluid heat rejection systems, chillers, boilers, air handling units, air and water source heat pumps, dust collectors, humidifiers, dehumidifiers, fans, and pumps. 
• Working knowledge or experience with the following is preferred: Abatement systems (thermal oxidizers, dry and wet scrubbers), Heat Exchangers (shell/tube, plate/frame, brazed fin), Control Valves and Instrumentation, and Heat Recovery Systems. 
• Working knowledge of writing sequences of operation for HVAC and chilled water systems. 
• Ability to specify ductwork material and size for various ducted exhaust systems and pressure classes. 
• Ability to specify pipe material and size for various thermal hydronic systems. 
• Ability to create or edit construction specifications covering mechanical, process piping and plumbing systems. 
• Proficient in the use of Revit and AutoCAD. Experience sourcing and specifying mechanical equipment and executing RFP process. 
• Strong experience with engineering software packages: Pipe-Flo (or other hydraulic modeling application), Caesar II, AspenTech applications and/or Applied Flow Technology applications, Carrier HAP, Trane Trace, Navisworks, Bluebeam. 

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

Your Role

Ascend is hiring a Solutions Engineer (Contract) to take full ownership of critical AI agentic workflows. You’ll shape how automation powers the insurance industry—improving accuracy, scalability, and customer experience at every step.

You’ll dive deep into complex data problems, fine-tune prompts, and refine systems that power the automation layer behind Ascend’s financial infrastructure. This role is a mix of hands-on problem-solving, experimentation, and collaboration with Product, Operations, and Engineering teams to make our automation more reliable and intelligent.

This is a contract role based on-site at our San Francisco office, 40 hours per week for six months.

Responsibilities

Own and optimize prompt logic

• Build, test, and refine prompts that power AI agents using prompt engineering and analytical problem-solving.
• Design systems that enable scalable, high-accuracy iteration on prompt workflows.

Technical implementation & tooling

• Partner with internal teams to improve testing, monitoring, and refinement processes.
• Support new customer and organization onboarding through internal tooling improvements.
• Provide feedback and insights to shape the broader product roadmap.

Customer & stakeholder collaboration

• Work closely with internal and external users to gather context, troubleshoot challenges, and deliver consistent, high-quality results.

Quality assurance & reporting

• Track and analyze AI workflow accuracy metrics, uncovering trends and root causes.
• Recommend process improvements to reduce manual work over time.
• Build reusable playbooks and prompt strategies to support future automation efforts.

Why This Role Matters

This is a chance to own a critical piece of Ascend’s AI-powered automation systems and see your work directly impact product performance, customer satisfaction, and company growth.

You’ll thrive here if you love solving tough technical problems, moving quickly, and building systems that scale intelligently. This role is perfect for someone who operates at the intersection of data, engineering, and product thinking—and takes pride in turning complexity into clarity.

What We’re Looking For

• Exceptional analytical and critical thinking skills, with a track record of breaking down complex problems into actionable solutions.
• Experience with prompt engineering, AI agents, or AI-powered automation workflows.
• Proven ability to work with complex, real-world systems to identify patterns and improve reliability.
• Strong communication skills, with the ability to translate technical concepts for both technical and non-technical audiences.
• Bonus: Familiarity with large language models (LLMs) and their applications in automation or data systems.

Contract Details

• Location: On-site in San Francisco (SoMa)
• Schedule: Full-time, 40 hours per week
• Type: Contract to hire as a full time software engineer (6 months)

Discord's mission is to create a space where everyone can find belonging by enabling meaningful connections through voice, video, and text.

We're looking for a mission-driven Software Engineer to join our Core Product team. This team is responsible for shaping the heart of the Discord experience: how people chat, hang out, and express themselves every day.

As part of Core Product, you'll work on some of Discord's most heavily used surfaces, partnering closely with designers and product managers to take features from concept to launch. You'll build polished, high-impact experiences used by millions of people every day. This role is ideal for engineers who combine strong technical execution with product intuition—people who care deeply about user experience and aren't afraid to jump into unfamiliar parts of the stack to make something better.

What You'll Be Doing

• Building delightful products with a very high bar for quality, performance, and a focus on impact
• Working with Product, Design, Data Science, UX Research, and Marketing to shape the team's vision and roadmap
• Helping find the right solutions that balance delight, speed of delivery and impact by collaborating with design and product partners
• Taking ownership of projects end-to-end, from initial design through post-launch, with support from senior teammates
• Actively participating in team rituals including planning, code review, on-call, and retrospectives

What you should have

• You have 3+ years of experience as a Software Engineer
• You have specialized in building consumer-facing products on web and mobile platforms
• You have developed domain expertise in either web or mobile front-end (or both)
• You are eager to learn new languages and frameworks, and are comfortable working across the full stack when needed
• You have worked in a product team with clear metrics goals and had a measurable positive impact on customers
• You have a strong product sense and take pride in sweating the details of great UX

Bonus Points

• You are a Discord user, and understand the core features and flow of Discord communications
• You've worked on React Native products

The US base salary range for this full-time position is $160,000 to $180,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

The Role

Join us in revolutionizing the lending landscape. SoFi is seeking enthusiastic Senior Software Engineers who are ready to lead the development of key advancement to the next generation of our financial services platform. 

Data Foundations leads the path on building the central platform-level foundation and infrastructure that powers SoFi's entire data ecosystem. Their scope spans Infrastructure & Core Primitives and Platform Operations — essentially the backbone that enables all data capabilities across the organization. Key qualifications of this role include:

• Leading the technical evolution of one or more key platform subsystems.
• Resolving problems in the platform design and implementation that weren’t clearly anticipated, taking requirements with ambiguity and proposing durable technical solutions.
• Expertly leverage existing solution patterns and understand when to differentiate resulting in well-structured, maintainable code.
• Ability to understand data models, APIs, scaling concerns, and failure modes in order to make effective trade-offs between maintainability and performance.
• Creating stability by writing meaningful tests, considering observability, and leveraging your ability to debug complex issues across multiple system layers.
• The ability to create clear design and operational documentation.
• Contributes to code reviews, is a role model for more junior engineers, and contributes to team efficiency, beyond personal output.

What You’ll Do

As an emerging leader within our team, you will focus on building out the backend services for our next-generation Lending Platform. This role involves full product lifecycle engagement, from initial concept to deployment. Key responsibilities include implementing new capabilities, ensuring code quality, and delivering highly-available, scalable services. Success requires close technical collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. You will be responsible for translating business requirements from these stakeholders into effective technical solutions that provide outstanding value to our members.

What You’ll Need

• Bachelor's or Master's degree in Computer Science, or Software Engineering
• 3+ years as a professional, full-time Software Engineer, or similar relevant work experience.
• Proficient coding in Java, Kotlin, or other similar object-oriented programming language.
• Proficient working with GIT and related CI/CD systems.
• Experience with public cloud compute, storage, and infrastructure.
• Experience with any data warehousing solution like Snowflake and IAC tools to provision platform infrastructure.
• Experience with Kafka, Docker, Kubernetes, and Spring Boot or similar frameworks.
• Deep understanding of relational and document database fundamentals.
• Deep understanding of fundamental distributed systems concepts.

Nice To Have

• Full-Stack experience in both back-end (Kafka, Redis, Docker) and front-end (JavaScript, TypeScript, React).
• Experience with microservices design principles and architecture.
• Experience with workflow orchestration technology (AWS step function, Airflow, Temporal).

We're driven to push boundaries and deliver exceptional products to help our members achieve financial stability. If you have the passion and a commitment to customer success, we want to hear from you.

About the team 

The Capacity & Efficiency team sits inside Anthropic’s Compute organization and owns the cost, utilization, and attribution story for non-accelerator infrastructure — the network, compute, and storage backbone that moves petabytes between training clusters, inference fleets, and object storage across clouds and regions. The scale is real, the spend is large, and the efficiency levers are still mostly unpulled.

We work alongside the Systems Networking team (who build and operate the fabric) and the Observability team (who own the telemetry platform). This role lives at the intersection: you’ll use deep networking knowledge and rigorous measurement to figure out where and how bandwidth, latency, and dollars are being used, find optimization opportunities and land them.

About the role

We’re looking for a network engineer who thinks in metrics first. You understand spine-leaf fabrics, BGP, SDN overlays, and cloud interconnect products well enough to build them. You will instrument them, model their cost-per-bit, and squeeze out the inefficiency, while ensuring we can move the bits to the right places in the most efficient manner. You’ll own the observability and efficiency surface for Anthropic’s network: from per-flow telemetry on backbone routers, to cost attribution that tells a research team exactly what their checkpoint sync is costing.

This is a hands-on IC role. You’ll write code (Python, Go), build dashboards and model capacity. You’ll also influence architecture: when the data says a traffic pattern is pathological, you’ll be in the room root causing it and fixing it. 

You will be working across three areas: network telemetry, observability and cost modeling and attribution. We expect you to be strong in at least two and willing to grow into the third. If you're a telemetry-first engineer who's never built a chargeback model, or a traffic engineer who hasn't shipped eBPF probes, apply anyway and tell us which axis you want to grow on.

What you’ll do

• Build the network observability stack. Design and deploy telemetry pipelines — sFlow/IPFIX, gNMI streaming, eBPF host probes — that turn packet counters into per-flow, per-tenant, per-workload cost and utilization data. Own the SLIs for backbone and DCN fabric health.

• Hunt for efficiency. Analyze inter-region traffic patterns, identify hot links and stranded capacity, and quantify the dollar impact. Build the models that tell us whether we should buy more capacity, or move the workload.

• Own QoS and traffic engineering. Design and operate traffic classification, marking, and shaping across the backbone. Make sure bulk checkpoint transfers don’t starve latency-sensitive inference, and that we’re not paying premium cross-region rates for traffic that could take the cheap path.

• Drive cost attribution. Tie network spend — egress, interconnect ports, transit, optical leases — back to the teams and workloads that generate it. Make network cost a first-class input to capacity planning and workload placement decisions.

• Influence decisions you don't own. A large fraction of this role is convincing other teams to act on what your data shows: making the case to research that a traffic pattern needs to change, to finance that an interconnect tranche is worth buying, to Systems Networking that a QoS policy needs rewriting. You'll partner closely with Systems Networking on fabric architecture and Observability on telemetry platform integration, but the cost and efficiency wins will come from moving teams that don't report to you.

• Automate. Extend our intent-based network configuration systems and write the tooling that turns your efficiency findings into safe, reviewable, and impactful changes.

You may be a good fit if you

• Have 5+ years operating large-scale production networks — data center fabrics (spine-leaf, Clos), backbone/WAN, or hyperscaler-adjacent environments. 

• Are genuinely fluent across the stack: BGP (including policy and communities), ECMP, VXLAN/EVPN or equivalent overlays, QoS (DSCP, queuing, shaping), and L1/optical basics (DWDM, coherent, LAGs).

• Know at least one major CSP’s networking model deeply — AWS (VPC, TGW, Direct Connect, Gateway Load Balancer) or GCP (Shared VPC, Interconnect, Cloud Router, Network Connectivity Center) — and understand how their overlays interact with physical underlays.

• Have built or operated network telemetry at scale: streaming telemetry (gNMI/OpenConfig), flow export (sFlow, IPFIX, NetFlow), or eBPF-based host-side instrumentation. You can reason about sampling, cardinality, and storage tradeoffs.

• Comfortable writing Python or Go to build tooling, telemetry pipelines, infrastructure-as-code, config management for network devices and automation, that you’ll ship to production.

• Think quantitatively by default. You reach for a notebook or a Grafana query before you reach for an opinion, and you can turn messy counter data into a defensible cost model.

• Communicate crisply. You can explain to a finance partner why a 10% egress reduction matters, and to a network engineer why a specific ECMP imbalance is costing real money.

Strong candidates may also have

• SRE experience for large-scale network infrastructure — designing for reliability, defining SLOs/SLIs for network services, capacity planning with error budgets, and incident response for network-impacting outages at scale.

• Background on a cloud provider's networking team or a cloud networking product team — building or operating the interconnect, backbone, or SDN control plane from the provider side, not just consuming it as a customer.

• Familiarity with AI/ML infrastructure traffic patterns like collective communication (all-reduce, all-gather), checkpoint/weight transfer, inference serving, and how these stress networks differ than traditional workloads in terms of burst behavior, flow synchronization, and bandwidth symmetry.

• Experience with HPC fabrics like InfiniBand, RoCE v2, lossless Ethernet, or custom high-radix topologies and an understanding of how job placement, congestion management, and adaptive routing interact at scale.

• Background in traffic engineering for large backbones and the operational judgment to know when TE is worth the complexity.

• Hands-on time with multi-cloud connectivity: cross-cloud peering, private interconnect products, and the billing models that come with them.

• Experience building cost/chargeback systems for shared infrastructure, or FinOps exposure in a large cloud environment.

Representative projects

• Build a per-flow cost attribution pipeline that traces every byte of cross-region egress back to the team and workload that generated it

• Design QoS policy for the private backbone that prevents bulk checkpoint transfers from starving inference traffic

• Model whether it's cheaper to buy an additional 1.6Tb interconnect tranche or to re-route traffic through existing capacity

• Instrument DCN fabric utilization with streaming telemetry and build the Grafana dashboards that become the team's source of truth for network observability 

Why this role, why now

Anthropic’s network footprint is growing faster than our ability to reason about it. We’re turning up tens of terabits of private backbone capacity, peering across clouds, and moving model weights that keep getting larger. The efficiency opportunities are enormous and largely untouched — this is a chance to build the measurement and optimization layer from the ground up, with real budget impact and direct influence on how Anthropic’s infrastructure scales.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Before Stripe, every growing internet platform had a payments team. Today, every growing internet platform has an Identity team. Identity verification has become core economic infrastructure for online businesses — enabling them to digitally verify their users' identities for fraud prevention, regulatory compliance, and trust and safety purposes.

At Stripe, we're building something more ambitious than a verification product. Our vision is to build the world's most trusted store of verified identities — a single, global, reusable, risk-scored representation of every individual who interacts with Stripe and beyond. This Identity Store becomes a platform with compounding network effects: more verifications enrich the store; a richer store produces better fraud signals; better signals mean lower friction for trusted users; lower friction drives more adoption.

Our product today serves millions of verifications per month for customers like OpenAI, Shopify, and WhatNot, and powers identity verification across multiple internal Stripe products including Fraud, Link, Connect, and Crypto. The problems ahead — adversarial AI and deepfake defense, networked identity infrastructure, progressive verification platforms, and low friction KYC APIs — sit at the frontier of what's possible in identity engineering.

What you’ll do

As a Staff Engineer on the Identity team, you will own the technical direction of one of Stripe's most strategically important product areas. This is not a role defined by task execution — it's a role defined by technical judgment, architectural influence, and the ability to turn an ambitious vision into a reliable, scalable system.

Responsibilities

• Own technical strategy — Define the architecture for Identity's core systems (Identity Store, headless verification platform, fraud detection infrastructure), make build-vs-buy-vs-partner decisions, and surface technical risks before they become customer-facing failures
• Lead 0-1 platform development — Architect net-new systems including the Identity Store, Networked Identity platform, and advanced fraud detection pipeline (behavioral biometrics, deepfake discriminators, adversarial training). Drive the evolution from a hosted-UI product to a headless-API and embedded-components platform
• Drive cross-functional alignment — Be the primary technical voice in roadmap and resourcing discussions. Partner with ML, product, legal, and engineering leads across Risk, Fraud, Link, Connect, and Crypto to ensure Identity's abstractions serve the full breadth of Stripe's product surface
• Raise the technical bar — Set engineering standards across ML, backend, mobile, and front-end; lead design reviews; and mentor senior engineers on the judgment needed to operate a high-stakes, externally-facing product
• Operate with ownership — Be accountable for reliability, scalability, and security of the systems you design — including the observability and alerting that catch model drift and fraud pattern shifts before customers do

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role.
• Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products). 
• Proven track record of delivering pragmatic solutions that accelerate business growth 
• Ability to adjust conversations from high-level discussions to detailed coding 
• Thrives on a high level of autonomy and responsibility 
• Clear and persuasive writing and in-person communication 
• Strong problem-solving skills, critical thinking, determination, and a growth mindset 
• Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner
• Has experience in a range of software languages and frameworks. Examples of what we work with include:
• Languages: primarily Ruby and Typescript, but also Python, Scala, Java, Go, and SQL (Spark and Trino dialects)
• Frameworks: React, GraphQL Kafka, Protobuf, Airflow, Bazel, Temporal, 
• Others: Mongo, Splunk, Prometheus

Preferred qualifications

• Experience with identity verification, fraud detection, or trust and safety systems — especially systems with adversarial inputs at scale
• Familiarity with ML systems in production: model serving, training pipelines, observability, drift detection, and the feedback loops that keep models accurate under adversarial conditions
• Experience building platform products with multiple consumer types — internal platform teams and external developers — where API backward compatibility and abstraction quality are first-class concerns
• Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly
• Exposure to the technical stack we work with: primarily Ruby and TypeScript on the backend and web, Python for ML and data pipelines, with infrastructure spanning Kafka, Temporal, Protobuf, React, and distributed data stores
• Experience navigating ambiguity in a fast-moving organization — you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge

Why Stripe Identity

• The market is at an inflection point. The global identity verification market is growing at ~15% CAGR, from $12.5B in 2024 to $21.8B by 2028. Competitors have more features today — but none of them have Stripe's moat: payments signals, fraud network, consumer graph, and KYC data spanning the full financial ecosystem. We're building to win the next decade, not the last one.
• The problems are genuinely hard. Adversarial ML against deepfakes and face swaps. Distributed identity graph architecture with real-time freshness requirements. Progressive verification APIs that minimize friction without sacrificing fraud detection accuracy. These are unsolved problems — not just at Stripe, but in the industry.
• You'll work on systems that matter immediately. The verifications we run protect real users from real fraud. When our recall improves by 10 points, that's millions of dollars in prevented fraud losses for customers who rely on us. When our mobile SDK completion rate rises, thousands more legitimate users successfully onboard each month.
• The team is small enough that your judgment shapes the architecture. This isn't a role where you inherit decisions made five years ago. It's a role where the decisions you make in 2026 are the ones the team will build on through 2029.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Workflow Engine team provides critical infrastructure for Stripe’s business, by allowing engineers to write asynchronous, stateful workflows that are both reliable and fault-oblivious. Our platform abstracts away challenging distributed system complexities and enables engineers to focus on the critical business logic they’re responsible for. Workflows power products such as Stripe Capital, Billing, and Connect, as well as many mission critical control planes.

What you’ll do

As a technical leader on the Workflow Engine team, you will help guide our service platform’s asynchronous execution capabilities, making asynchronous systems easy to build, resilient, and scalable. You will care deeply about the productivity of the engineers using our systems and lead the engineering organization towards ensuring a thoroughly considered ergonomic developer experience.

Responsibilities

• Design, build, and maintain the core infrastructure used by all of Stripe’s engineering teams to asynchronously process financial data and transactions.
• Liaise with teams using this core infrastructure to ensure it meets their needs and expectations
• Debug production issues across services and levels of the stack, including managing an on-call pager rotation
• Plan for the growth of Stripe’s asynchronous infrastructure
• Analyze existing software for performance optimizations and quality assurance testing
• Mentor other engineers in the organization and review code
• Manage projects, including measuring impact and success of the project, and creating a maintenance and reliability plan for the future

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 10+ years of engineering experience or equivalent combined work experience reflecting domain expertise 
• Demonstrated experience of leading initiatives spanning multiple teams and leveraging deep domain expertise to influence tech roadmap planning and execution
• Demonstrated ability to effectively collaborate across multiple teams and stakeholders to drive business outcomes
• Experience, mentoring, and investing in the development of engineers and peers

Preferred qualifications

• Demonstrated expertise with Temporal, Cadence, or other workflow orchestration systems.
• Expertise with tackling complex, distributed systems/infrastructure challenges at scale
• Deep familiarity with API design for large scale distributed systems
• User-centric orientation and track record for productizing elegant infrastructure solutions for complex problems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Privacy products’ mission is to build trust that Stripe is a responsible steward of user’s data while managing privacy risk and enabling business growth. The team does this by building industry leading privacy products and foundational privacy infrastructure. These products provide: transparency to our users about Stripe’s data practices, choices and controls to our users about their data, and solutions to our customers to manage their privacy. The infrastructure we build allows Stripe engineers to meet our users’ expectations and regulatory requirements for how Stripe handles and safeguards user data. Stripe’s operating principles focus on putting users first. This means the businesses built on Stripe and consumers who use payments through Stripe need to trust Stripe to process their data. Protecting our user’s data and prioritizing privacy is how we put users first.

What you’ll do

As a privacy products engineer at Stripe, you’ll build products that our customers and consumers use to manage their privacy needs. The customer facing product portfolio includes data access tooling (Data Access Tool) within a privacy portal and a new redaction API. The non-customer facing portfolio includes internal libraries and tooling such as cookie and consent frameworks and data access and deletion pipelines. Your role heavily impacts Stripe's overall privacy posture, and you'll collaborate cross-functionally with product owners, engineering teams, privacy legal, and ops teams. Your work is not only impactful; it is critical to the long-term success of Stripe and our users. 

Responsibilities

• Design, build, and extend external facing privacy products such as the data access tool and privacy portal
• Build API products for customers to help them manage their privacy requirements
• Build internal tools for other Stripe teams to help manage their privacy requirements
• Build and extend our data access and deletion pipelines
• Collaborate with our users and on cross-functional teams to extend our privacy systems

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of professional hands-on software development experience
• Empathy, strong communication skills and a deep respect for the power of collaboration
• Able to work well individually, cross-team, and cross-functionally
• The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership
• Excellent problem-solving skills and attention to detail
• High standards for code quality and a constructive attitude to help others raise the bar

Preferred qualifications

• Experience with privacy regulations (GDPR, CCPA, etc.) and implementing technical solutions to address them
• Experience with complex data pipelines over large datasets
• Experience designing and building user-facing privacy tools
• Experience with Ruby or Java in production environments

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

Canada: the pay range for this role is $216,000 to $297,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

About the Role

The Cloud Inference team scales and optimizes Claude to serve the massive audiences of developers and enterprise companies across AWS, GCP, Azure, and future cloud service providers (CSPs). We own the end-to-end product of Claude on each cloud platform, from API integration and intelligent request routing to inference execution, capacity management, and day-to-day operations.

Within Cloud Inference, the model & inference launch team owns the validation pipeline for our inference server and load balancer on these platforms. We're responsible for every inference change — model launches, performance improvements, safeguard integrations — landing on cloud platforms with correctness, performance, and reliability intact.

This is high-leverage infrastructure work: validation has to be fast and cheap enough to run on the same accelerators that serve customers, trustworthy enough to replace manual checks, and consistent enough that a change working on Anthropic first-party means it works everywhere. This directly determines how fast frontier models and features ship to every cloud platform, and how quickly performance wins reach production — reclaiming capacity at a time when compute is our scarcest resource.

What You'll Do

• Be on the critical path for frontier model launches, bringing up inference for new model architectures and shipping them to cloud platforms in lockstep with our first-party platform
• Work with the core inference team to bring new inference features (e.g. structured sampling, prompt caching, and more) to cloud platforms, owning the platform-specific integration that gets them to production
• Identify and dive deep on the gaps that make inference behave differently across first-party and CSPs — config drift, observability, deployment patterns, hard cross-platform bugs — and fix them at the source rather than building platform-specific workarounds
• Design, build, and own the CI/CD infrastructure for the inference server and load balancer across cloud platforms, with shadow traffic, performance baselines (throughput and latency), and correctness checks that catch regressions before production
• Drive down merge-to-production cycle time by making validation faster, more parallel, and cost-effective enough to run on the same constrained accelerator pool that serves customers, without trading away reliability 
• Analyze observability data across providers to identify performance bottlenecks, cost anomalies, and regressions, and drive remediation based on real-world production workloads

You May Be a Good Fit If You:

• Have a strong interest in LLM serving; prior inference or ML experience is not required 
• Have significant software engineering experience, with a strong background in high-performance, large-scale distributed systems serving millions of users
• Have a track record of building automation or test infrastructure that measurably improved release velocity or reliability
• Have experience building or operating services on at least one major cloud platform (AWS, GCP, or Azure), with exposure to Kubernetes, Infrastructure as Code, or container orchestration
• Thrive in cross-functional collaboration with both internal teams and external partners
• Are a fast learner who can quickly ramp up on new technologies, hardware platforms, and provider ecosystems
• Are highly autonomous and take ownership of problems end-to-end, including work that falls outside your job description

Strong Candidates May Also Have Experience With:

• LLM inference optimization, batching, and caching strategies
• Capacity-constrained scheduling or shared-resource test infrastructure
• Solid understanding of multi-region deployments, request routing, load balancing, global traffic management
• Working with CSP partner teams to scale infrastructure across multiple platforms, navigating differences in networking, security, privacy, and managed service
• Proficiency in Python or Rust

Data at Brex

Our Scientists and Engineers work together to make data — and insights derived from data — a core asset across Brex. But it's more than just crunching numbers. The Data team at Brex develops infrastructure, statistical models, and products using data. Our work is ingrained in Brex's decision-making process, the efficiency of our operations, our risk management policies, and the unparalleled experience we provide our customers.

What You’ll Do

As a Data Engineer at Brex, you will be a core contributor in transforming raw data into actionable insights for various departments across the organization. You'll collaborate closely with Data Scientists, Software Engineers, and business units to create efficient data models, pipelines, and analytics frameworks that drive the business forward. You also play a leading role in the design, implementation, and maintenance of Core Data tables, our high-quality, curated data source for a wide range of analytic applications. 

Where you’ll work

This role will be based in our Sao Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Design, build, and maintain data models and pipelines that scale with the growing number of services, products, and changes in the company.
• Collaborate closely with Data Scientists, Data Analysts, and Business teams to understand their data needs, translating them into robust, efficient, scalable data solutions that enable ease of predictive analytics, data analysis, and metrics formulation. 
• Maintain data documentation and definitions, building and ensuring that source-of-truth tables remain high quality for data science and reporting applications. 
• Develop and enable integration with various data sources, allowing for more data-driven initiatives across the company.
• Apply best practices in data management to ensure the reliability and robustness of data utilized across various analytics applications.
• Set and proliferate company-wide standards for data relating to structure, quality, and expectations.
• Act as a liaison between the technical and non-technical teams, bridging gaps and ensuring that data solutions align with business objectives.
• Use agentic AI where it speeds up pipeline and quality work, without skipping validation.

Requirements:

• 3+ years of experience in Data Engineering, Data Analytics, or a related field such as Analytics Engineering.
• Advanced knowledge of databases and SQL with the ability to efficiently stage, process, and transform data.
• Experience integrating and orchestrating data workflows with various modern data tools and systems.
• Experience with data modeling, ETL/ELT processes, and data warehousing solutions.
• Experience working with a data warehouse such as Snowflake.
• Experience with a data workflow orchestrator tool such as Airflow.
• Experience with a programming language such as Python. 
• Experience with agentic AI. 
• Exceptional quantitative and analytical skills.
• Strong communication skills and ability to collaborate with various stakeholders, both technical and non-technical.

Nice to have:

• Familiarity with BI tools such as Looker, Tableau, or similar platforms. 
• Solid dbt in production: models, tests, docs, and collaboration in a shared repo. 
• AI-ready data: Metrics and dimensions are clear and reusable so AI-assisted analysis does not fork definitions. 
• Experience with Salesforce data integration. 

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Data at Brex

Our Scientists and Engineers work together to make data — and insights derived from data — a core asset across Brex. But it's more than just crunching numbers. The Data team at Brex develops infrastructure, statistical models, and products using data. Our work is ingrained in Brex's decision-making process, the efficiency of our operations, our risk management policies, and the unparalleled experience we provide our customers.

What You’ll Do

As a Data Engineer at Brex, you will be a core contributor in transforming raw data into actionable insights for various departments across the organization. You'll collaborate closely with Data Scientists, Software Engineers, and business units to create efficient data models, pipelines, and analytics frameworks that drive the business forward. You also play a leading role in the design, implementation, and maintenance of Core Data tables, our high-quality, curated data source for a wide range of analytic applications. 

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Design, build, and maintain data models and pipelines that scale with the growing number of services, products, and changes in the company.
• Collaborate closely with Data Scientists, Data Analysts, and Business teams to understand their data needs, translating them into robust, efficient, scalable data solutions that enable ease of predictive analytics, data analysis, and metrics formulation. 
• Maintain data documentation and definitions, building and ensuring that source-of-truth tables remain high quality for data science and reporting applications. 
• Develop and enable integration with various data sources, allowing for more data-driven initiatives across the company.
• Apply best practices in data management to ensure the reliability and robustness of data utilized across various analytics applications.
• Set and proliferate company-wide standards for data relating to structure, quality, and expectations.
• Act as a liaison between the technical and non-technical teams, bridging gaps and ensuring that data solutions align with business objectives.
• Use agentic AI where it speeds up pipeline and quality work, without skipping validation.

Requirements:

• 3+ years of experience in Data Engineering, Data Analytics, or a related field such as Analytics Engineering.
• Advanced knowledge of databases and SQL with the ability to efficiently stage, process, and transform data.
• Experience integrating and orchestrating data workflows with various modern data tools and systems.
• Experience with data modeling, ETL/ELT processes, and data warehousing solutions.
• Experience working with a data warehouse such as Snowflake.
• Experience with a data workflow orchestrator tool such as Airflow.
• Experience with a programming language such as Python. 
• Experience with agentic AI. 
• Exceptional quantitative and analytical skills.
• Strong communication skills and ability to collaborate with various stakeholders, both technical and non-technical.

Nice to have:

• Familiarity with BI tools such as Looker, Tableau, or similar platforms. 
• Solid dbt in production: models, tests, docs, and collaboration in a shared repo. 
• AI-ready data: Metrics and dimensions are clear and reusable so AI-assisted analysis does not fork definitions. 
• Experience with Salesforce data integration. 

Compensation:

The expected salary range for this role is $120,800 - $151,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

About the role

We are seeking a Staff Software Engineer to build and operate the safety, oversight, and intervention mechanisms that protect Claude on third-party cloud service provider (CSP) platforms. As the engineer responsible for Safeguards on those surfaces, you will ensure that every request served through our CSP partners is monitored for misuse, enforced against policy, and compliant with the data residency and privacy commitments that enterprise CSP customers expect.

You will sit at the seam between the Safeguards organization and the Cloud Inference team: taking classifiers, detection signals, and enforcement policies developed by Safeguards and making them run reliably inside a CSP partner’s infrastructure at serving-path latency and scale. You will own the architecture that lets our safeguards operate within those constraints without gaps. You will build, deploy and operate the multi-layered defenses that catch unwanted model behavior in real time, the telemetry pipelines that give us situational awareness over CSP traffic, and the enforcement hooks that let us act quickly when something goes wrong. Your work will directly determine whether Anthropic can ship frontier models on CSP platforms at the same safety bar we hold ourselves to on our first-party API.

Responsibilities:

• Build, deploy and operate real-time safeguards infrastructure—classifiers, rate limits, enforcement actions, and intervention hooks—embedded directly in the third-party CSP inference serving path
• Design and maintain the data residency and privacy architecture for safeguards signals on CSP platforms, ensuring we can detect abuse and monitor model behavior while honoring regionalization boundaries and enterprise contractual commitments
• Develop telemetry, logging, and evaluation pipelines that give Safeguards, Policy, and T&S operational teams situational awareness over CSP traffic and close the visibility gap between third-party and first-party serving
• Dive into the CSP serving stack to identify the lowest-impact points to gather signals or introduce interventions without degrading latency, stability, or overall architecture
• Hold a high operational bar: own on-call, drive root-cause analyses and postmortems for safeguards incidents on CSP platforms, and build systems that reduce the human intervention required to keep Claude safe
• Work closely with Safeguards research, Policy & Enforcement, the Cloud Inference team, and CSP partner contacts to turn detection research and policy decisions into production enforcement that works inside a partner’s cloud.

You may be a good fit if you:

• Have a Bachelor’s degree in Computer Science, Software Engineering, or comparable experience
• Have 7+ years of experience in high-scale, high-reliability software development, ideally with exposure to trust & safety, anti-abuse, fraud, or integrity systems
• Are proficient in Python and comfortable working across the stack—from request-path services to data pipelines to internal tooling
• Think adversarially: you can see a system from a bad actor’s perspective, anticipate how they will respond to countermeasures, and design defenses in depth rather than single points of enforcement
• Have experience scaling infrastructure to accommodate rapid traffic growth while keeping latency and reliability within tight budgets
• Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development
• Have strong communication skills and can explain complex technical and risk tradeoffs to non-technical stakeholders across Policy, Legal, and partner organizations
• Enjoy working in a fast-paced, early environment; comfortable with adapting priorities as driven by the rapidly evolving AI space

Strong candidates may also have experience with:

• Building trust and safety, anti-spam, fraud, or abuse detection and mitigation mechanisms for AI/ML systems, or the infrastructure to support these systems at scale
• Machine learning serving infrastructure (GPUs/TPUs, inference servers, load balancing) and the operational realities of running models in production
• Major cloud platform internals—IAM, Network/service perimeter controls, regional resource constraints, cloud-native logging/monitoring—or experience shipping software that runs inside a partner’s cloud rather than your own
• Data residency, privacy engineering, or compliance-constrained architectures, particularly where telemetry has to stay within regional or contractual boundaries
• Working closely with operational and human-review teams to build custom internal tooling, admin UX, and alerting
• Adversarial mindset: has shipped defenses against motivated attackers before, knows what it feels like when they adapt, and can sprint to close a gap before it becomes an incident
• Comfortable operating at the intersection of platform/infra engineering and trust & safety—neither a pure infra engineer nor a pure T&S engineer, but someone who can credibly do both
• Has shipped software that runs inside someone else’s infrastructure (partner cloud, embedded deployment, or similar) and knows how to get things done when you don’t control the whole stack
• Senior enough to own a cross-team seam independently, drive consensus across orgs, and make latency/safety tradeoff calls without escalation
• TypeScript or Rust, and agentic coding tools such as Claude Code

Programmable DNA, the software of Life, is finally here! Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability. Synthetic biologists will use our products to engineer how organisms produce cures to diseases, make everyday chemicals by using the atmosphere as the carbon source, enable plants to make their own fertilizers, and to create in-vivo diagnostics that alert us when we are sick, and many more applications.

Reporting to the Director of Commercial Project Management, the Senior Project Manager, Custom Antibodies will coordinate multiple simultaneous projects for our high-throughput Antibody/IgG offerings. You will manage project execution from the initial inquiry through final delivery. This includes managing communication between several internal departments—Sales, Customer Service, Tech Support, Operations, Product Management, Finance etc—to create quotes/Statements of Work (SOWs) and ensure customers receive proactive updates on their project’s progress.

What You’ll Be Doing

• Manage End-to-End Coordination: Oversee custom Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and Antibody/data delivery.
• Design & Quoting: Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, accurate costing, and the production team's capabilities.
• Track & Report: Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders.
• Customer Communication: Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up.
• System Accuracy: Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting.
• Process Improvement: Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows.

What You’ll Bring to the Team

• Education: Bachelor’s degree in Biology, Chemistry, or a related field. An advanced degree or hands-on laboratory experience is a plus.
• Experience: 4–5 years in the life sciences. A technical background in antibody engineering and/or antibody characterization is preferred. Familiarity with Salesforce and Jira is a plus.
• Project Management: 1–2 years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments.
• Collaborative Influence: Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc) to move projects forward without direct authority over those teams.
• Operational Skills: Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards while under pressure.
• Problem-Solving & Scalability: A track record of identifying bottlenecks in a workflow and implementing practical, organized solutions that help a team handle more volume.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Join Airtable as a Product Security Engineer and play a pivotal role in shaping the security of our rapidly evolving platform as we expand our AI and LLM-powered offerings. You will join the team responsible for safeguarding the application layer of Airtable’s platform.

You will partner closely with product engineering teams to build paved roads, frameworks, and automated controls that make the secure path the easy path for our engineering teams. You will help influence application security at scale, ensuring our products are secure by design.

What you'll do

• Develop self-service security frameworks and "paved roads" that allow engineering teams to ship secure code by default.
• Focus on automated guardrails for common vulnerabilities, while prioritizing deep-dive design reviews into complex business logic and data isolation issues (for example, multi-tenant isolation and authorization/permission bypasses) that automated tools cannot catch.
• Partner with product and engineering teams to review designs early, contribute to threat modeling for new features and complex initiatives, and provide clear, actionable security guidance.
• Research emerging threats and evolving best practices, specifically regarding AI and LLM safety, and implement controls to secure these workflows.
• Manage and evolve our approach to external penetration testing and bug bounties, driving remediation for findings and treating vulnerability management as an engineering problem.
• Contribute to the long-term roadmaps, metrics, and strategic planning for the security team.
• (Senior/Staff L5+) Lead complex threat modeling sessions for major product launches and define secure coding standards, and actively mentor other engineers to raise the technical security bar across the organization.

Who you are

• 4+ years of experience in product security or application security, with experience shipping production code. Please note this is not an early career position.
• You have a strong background in computer science or a related field, with proficiency in writing clean, maintainable code.
• You have deep familiarity with JavaScript or TypeScript, Node.js, and modern web application frameworks, and can reason about the security implications of systems built on them.
• You have hands-on experience securing LLM integrations and identifying prompt injection or data leakage risks.
• You are proficient in writing and reviewing code and treat security as an engineering problem to be solved with software, not just policies.
• You excel at communicating complex security risks to non-security stakeholders and enjoy collaborating cross-functionally to find solutions that balance security with engineering velocity.
• You are comfortable working in a fast-paced environment, navigating ambiguity, continuously learning about emerging threats and technologies, and contributing to long-term security strategy.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

#LI-remote

We are seeking a visionary and technically strong Staff Materials Engineer to lead the development and advancement of material technologies that are core to the Oura product experience. This role will focus on driving innovation and execution across metal surface treatments, PVD/CVD, platings and other novel inorganic coating materials - ensuring performance, reliability, and premium user experience across current and future hardware platforms.

What You’ll Do:

• Manage a roadmap for materials engineering across metal surface treatments, PVD/CVD, platings and emerging technologies.
• Drive R&D and materials selection efforts for current and next-generation products, balancing form factor, performance, biocompatibility, manufacturability, and sustainability.
• Establish and optimize material and bonding processes for high-volume manufacturing.
• Partner with PD, ID, and Ops teams to understand needs and integrate materials solutions early in the product development lifecycle.
• Define standardized materials testing and coupons to characterize new and existing materials within the area of expertise.
• Work with external vendors and strategic partners to evaluate new materials and coatings, qualify processes, and ensure scalability and reliability.
• Define and oversee materials validation, characterization, and reliability testing methodologies.
• Collaborate closely with Reliability and Regulatory teams to ensure material compliance and performance in real-world use conditions.
• Identify and mitigate material risks across the product lifecycle, from prototype to production and field usage.

What We’re Looking For:

• Bachelor's degree in Materials Science, Chemical Engineering, Mechanical Engineering, or a related field. 
• 10+ years of experience in materials engineering of PVD/CVD and metal surface treatments
• Proven experience developing materials and processes for consumer electronics, medical devices, or wearables.
• Strong background in materials characterization, surface chemistry, and process development.
• Strong global connections and experience working with contract manufacturers and materials suppliers across Asia and globally.
  
  

Nice to Have:

• Advanced degree (MS/PhD) in Materials Science, Chemical Engineering, Mechanical Engineering, or a related field.
• Experience with biocompatibility and regulatory requirements for skin-contact products.
• Background in sustainability-focused material development.

Benefits 

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $198,050 - $267,950

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As we continue to scale, we’re strengthening our Data Engineering team. The primary focus of this role is to reimagine the data infrastructure to support our AI platform. This transformation will be critical to the success of our future products, and vital in delivering value to our 100,000+ business owners

You must be commutable to our NYC or SF headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do:

As an Software Engineer, Data Platform, you'll be both a hands-on technical expert and a strategic leader. You'll drive the design of core data models and pipelines in our Snowflake and Clickhouse lakehouse, setting the standards for quality, reliability, and scalability across the platform.

You'll own end-to-end solutions—from architecture and implementation to operations and optimization—while helping guide the long-term direction of GlossGenius' data ecosystem. You'll collaborate across teams to turn complex business problems into robust data solutions, mentor engineers to help them grow and deliver at a higher level, and help the team evolve toward a fully governed lakehouse with fine-grained access controls and consistent lineage.

• Design and implement core data models and pipelines that power analytics, ML, and product experiences
• Implement modern data lake orchestration patterns, including medallion architectures
• Architect and evolve a scalable, cost-efficient, and reliable lakehouse foundation using Snowflake, Clickhouse, and orchestration tools
• Define best practices and technical standards that improve data quality, governance, and performance across teams
• Mentor engineers and foster a culture of ownership, operational excellence, and continuous learning
• Shape the long-term technical vision and roadmap for GlossGenius' data platform

What We’re Looking For

• 5+ years of experience in data engineering, with a strong background in data architecture, data modeling, and distributed data systems
• Deep expertise in modern lakehouse technologies such as Snowflake and Clickhouse
• Experience implementing modern data orchestration patterns for big data use-cases, including batch and streaming workloads
• Advanced proficiency in SQL and Python or Scala, including performance optimization and large-scale ETL design
• Familiarity with AI/ML workflows and the data infrastructure that supports them, you understand what it takes to move data from raw ingestion to model-ready, and ideally have experience building pipelines that feed or serve ML models in production
• Demonstrated ability to lead technical initiatives, set standards, and influence decisions across teams
• Comfort owning systems end-to-end, including monitoring, reliability, and cost management
• Excellent communication skills with the ability to translate technical trade-offs to both engineers and non-technical stakeholders

About the Role:

We're looking for a Senior Staff Security Engineer to lead Gusto's edge and network security strategy, owning the design and operation of our Cloudflare WAF, DDoS protection, Zero Trust, and broader perimeter controls. The ideal candidate brings deep, hands-on Cloudflare expertise and a proven track record of hardening edge and network architectures at scale, including tuning WAF rulesets, defending through live DDoS events, and shipping Zero Trust rollouts engineers actually adopt. You think in terms of layered defense, measurable risk reduction, and automation over manual toil. In this role, you'll serve as a force multiplier across the security org, partnering with infrastructure and product teams to make high-impact architectural decisions that compound over time.

About the Team:

The Gusto's Enterprise Security Engineering team, a small but high-leverage group responsible for cloud security posture, edge and network defense, container security, secrets management, and endpoint protection across the company. The team runs a modern stack including Cloudflare, Wiz, CrowdStrike, Panther, and Tines, scaling impact through automation, IaC, and AI-augmented tooling. The work carries real stakes, protecting the payroll, benefits, and HR systems that hundreds of thousands of small businesses and their employees rely on every day. The team is engineering-first, with most of the roadmap living in code and a strong emphasis on partnering with infrastructure and product teams rather than gatekeeping them.

Here’s what you’ll do day-to-day:

• Design and operate Gusto's edge security stack including Cloudflare WAF, DDoS protection, Bot Management, WARP, Gateway, and Access, tuning rules against real traffic and shaping how engineers and operations teams reach internal systems securely.
• Own the network security perimeter across AWS and the edge: VPC design, Network Firewall, Shield, CloudFront, NACLs, and egress filtering, all codified in Terraform and Crossplane, observable, and consistently enforced.
• Develop policy-as-code patterns for WAF rules, network policies, and edge configuration so changes ship through pull requests with review, testing, and clean rollback paths.
• Build detections and alerting on edge and network telemetry including Cloudflare logs, VPC Flow Logs, and CloudTrail flowing into Panther, and lead incident response for perimeter and network events.
• Contribute broadly across the security engineering surface including cloud posture, container security, IAM, vulnerability management, and on-call, bringing a strong generalist instinct to wherever the work is most critical.
• Operate as an AI-native engineer, using Claude Code, MCP-driven tooling, and agentic workflows as a daily force multiplier across investigation, automation, and detection engineering.
• Prototype and ship agents, custom MCP servers, and LLM-assisted automations that compress security work from days to minutes and raise the bar for what one engineer can own.

Here’s what we're looking for:

• 10+ years of hands-on security engineering experience, with significant time owning edge, network, or perimeter security at scale.
• Deep, production-grade expertise with Cloudflare's security stack including WAF, DDoS, Bot Management, WARP, Gateway, and Access, covering rule tuning, incident response, and Zero Trust rollouts.
• Strong network architecture skills across edge and cloud: TLS/mTLS, segmentation, egress controls, DDoS resilience, and AWS networking including VPC, Network Firewall, Shield, CloudFront, and NACLs.
• Fluency with policy-as-code, Terraform, and CI/CD-first delivery of security controls; Crossplane or similar a plus.
• Solid generalist foundation across cloud security, IAM, container security, and detection engineering, with hands-on incident response experience on edge and network telemetry in a modern SIEM.
• AI-native working style with daily use of Claude Code or equivalent agentic tooling, and a track record of building AI-assisted workflows including custom MCP servers, agents, and LLM automations that compound team output.
• Excellent written and verbal communication; you can take a complex perimeter decision and explain the tradeoffs to a staff engineer, a PM, and a VP without changing the substance.
• Relevant certifications a plus including AWS Certified Advanced Networking Specialty, AWS Certified Security Specialty, Cloudflare Certified Security Associate/Professional, CKS, or equivalent.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the Role

We’re looking for a talented, curious, and motivated engineering manager to lead our engineering team that manages our 300+ destination integrations. This role would involve a mix of leadership and hands-on engineering.

Destination integrations are at the heart of Hightouch’s products. Every single Hightouch customer, from early adopters of our Agentic Marking Platform to customers running tens of thousands of syncs a day at scale, rely on these integrations to send their data to destinations like CRMs, advertising platforms, analytics engines, and more.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You would lead the team by example, raise the bar for technical execution, and continuously ensure the team is focusing on the highest-value deliverables.

We ship quickly - it’s not uncommon for someone to implement a new integration while simultaneously shipping a few improvements in a week. Engineers also regularly work directly with customers and integration partners to solution new use cases as they come up.

Here’s an example of some problems you’d be working on:

• Managing our 300+ integrations: We get tens of requests for new destinations and even more requests to add functionality to our existing integrations. You’ll be responsible for prioritizing these requests to balance enabling immediate deals with longer-term business strategy and engineering improvements.
• Sync speed: Customers want to sync large volumes of data to a diverse set of destinations (HTTP APIs, file transfers, data warehouses), each with its own limitations. We need to ensure that we’re maximizing our performance via a combination of parallelism, batching, rate-limit detection, and algorithmic optimizations.
• AI developer productivity and enablement: How can rapid advances in AI help us ship faster and with higher quality?

The salary range for this position is $200,000 - 320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

We’re looking for a leader who is motivated by delivering customer value, quickly, while mentoring and guiding the team to continuously raise the bar. This is a leadership role, but we care about evidence of impact and potential for growth more than years of experience.

You are a great fit if you:

• Value excellence in what you do, and bring out excellence in those around you.
• Are passionate about mentoring newer engineers
• Are looking for a blend of hands-on development with people leadership
• Reason from first principles about problems, and are constantly curious to find ground truth.
• Form clear opinions about ambiguous problems while communicating with clarity.
• [Bonus] Have experience building and scaling a platform with hundreds of API integrations.

Interview Process

In our interview process, we’re looking to assess mutual fit - we want you to ask us questions too! We want to draw upon your vast prior experience to give us detailed and specific insights into how you operate and lead. Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• Hiring Manager Conversation [30m]: Meet with the hiring manager to discuss the role, your previous experiences, and leadership style.
• Leadership and Management [60m]: A deep dive into leadership practices, past companies, and past leadership roles.
• System Design Interview [90m]: Work with an engineer to architect a system at a conceptual level. You’ll start from customer requirements and work all the way down to specific technical implementation.
• Past Project Interview [60m]: Reflect on a past project with an engineering leader, going deep into both technical and project management details.
• Prioritization and Execution [60m]: Discuss how you think about impact, make priority tradeoffs, and measure technical excellence with the hiring manager.

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We are looking for a Staff AI Productivity Engineer to accelerate how our engineering organization works with AI coding tools. This is a hands-on technical role focused on building infrastructure, tooling, and documentation that makes AI agents dramatically more effective across our codebase.

AI tools are evolving rapidly, and we believe the companies that invest in making agents truly productive - not just available - will have a significant advantage. You'll own this problem end-to-end: from setting up cloud development environments where agents can run autonomously, to building MCP integrations that give agents access to our internal systems, to creating the documentation and context that helps agents understand how we build software.

You’ll have the hands-on acumen to do a lot of the heavy lifting yourself and the leadership skills to drive cross-team efforts to raise the bar everywhere. This role is a companion role to our Developer Productivity role but has a distinct focus: while Dev Productivity owns the build/test/deploy pipeline, you'll own the AI-assisted development experience. An exceptional candidate could wear both hats.

Some of the problems we’ll be working on include:

• Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc
• Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc
• Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use
• Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application
• Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

Must have

• Strong software engineering fundamentals—you can dive into complex backend code and understand it quickly
• Deep hands-on experience with AI coding agents (Claude Code, Cursor, Copilot, Devin, or similar)
• Experience writing effective agent documentation, custom instructions, or context files that meaningfully improved agent output
• Track record of building developer tools or infrastructure that other engineers actually use
• Comfortable working across the stack: you'll touch CI/CD, cloud infrastructure, internal tooling, and application code

Nice to have

• Experience building or contributing to MCP servers or similar agent-tooling integrations
• Background in developer productivity, platform engineering, or developer experience roles
• Experience with our stack: TypeScript/JavaScript monorepos, Go, GraphQL
• You've set up sandboxed or containerized development environments at scale

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen [45m]: Designing a data processing feature end-to-end
• AI Skills Interview [60m]: We’ll dive into how you leverage AI and how you’ve helped others do the same
• Hiring Manager Interview [45m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical

About the Role

We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
• Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
• Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
• Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:

• You’ve been a member of a developer-productivity team/function for an outstanding development team
• You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
• You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)

In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen: Designing a data processing feature end-to-end.
• Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.
• Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

We're looking for a front-end focused full stack product engineer to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features.

At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features.

On a typical day, you will be:

• Architecting and building features end-to-end for a new generation of marketing and growth products
• Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior
• Working alongside ML engineers to surface insights that empower marketers to make confident decisions

Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models.

Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.

The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• Frontend Technical Screen [60m]: You will work together with one of our frontend engineers to build a component that is used commonly throughout the Hightouch app. 
• Full Stack Interview [90m]: This interview is a design-focused session where you'll work collaboratively with the interviewer to think through real product and engineering problems.
• Hiring Manager Interview [30m]: Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNI

About the Role

We are looking for a principal engineer to join our Streaming Systems team, leading work on the high-throughput systems that collect, forward, and perform realtime computation on billions of behavioral events from our customer’s users. You'll be building the infrastructure that ingests clickstream, product interaction, and transactional data into our platform. This data is the platform for our “Cursor for Marketers” AI agent product.

Our streaming products’ revenue has 10x’d over the past year, and we need to ensure that we continue to scale. Our infrastructure needs to handle millions of messages per second at single second latency end to end. Recently, we added a computation engine that allows personalizing user experiences in real-time based on live behavior; we’re seeing 7-figure market response in the first few months and need to scale up to meet demand.

We are building new products from scratch, so we need someone who enjoys greenfield work and leading other engineers. Some of the problems you’d work on include:

1. Preserving <1s end to end system latency at throughput over 1,000,000 messages / second.
2. Improving caching strategies for our online computation service
3. Architecting a system that can deduplicate message delivery at 1,000,000 messages / second.
4. Patterns for elegant and zero-downtime deployments in our online computation service

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You will own and deliver projects from start to finish, work directly with customers to solve their hardest scaling problems, and have significant influence over our technical roadmap.

The base salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. A large portion of the compensation will be in the form of equity via ISO options. We offer early exercise and a 10 year post-termination exercise window.

About You

• You are an experienced engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment. You have experience leading highly complex and ambitious projects, and want to mentor and up level engineers around you.
• You have experience architecting, building, deploying, and maintaining distributed systems at scale, and can broadcast and encourage technical excellence in doing so.
• You have opinions about how engineering should be done, and want to help scale a rapidly growing engineering team.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.
• Execution and Impact [60m]: Pick a project you lead and prepare to give the interviewer a walk through. Then deep dive and answer questions about the project execution and how you lead it.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNP

About the Role

We’re looking to add a product-minded AI engineer to the team. The ideal candidate will have strong customer and product thinking, and the ability to be highly creative with LLM applications. We are looking for someone who can both rapidly prototype and architect production LLM pipelines.

Example workstreams include:

• Quickly iterating and developing proofs of concept (POCs) to explore the maximum potential of integrating AI into data and marketing workflows
• Making key decisions about the choice of AI architecture and frameworks
• Building production data agents that can make use of a company’s data to seamlessly answer analytics and data science questions about their users and marketing efforts
• Developing a deep understanding of user workflows to create seamless AI-assisted user experiences

We're seeking talented, intellectually curious, and motivated individuals interested in exploring the forefront of AI. While no prior experience with LLMs and AI is required, strong technical skills, particularly in backend architecture, and product intuition are essential for understanding and executing these projects from start to finish.

This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense and creativity with LLMs, ability to architect backend systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [60m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• Agent Building Systems Interview [75m]: Work with the interviewer to architect an agentic system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

In the last 12-18 months, Hightouch has been adopted by larger and larger customers and enterprises. These enterprises have both high data scale as well as complex organizations with many individuals and teams using Hightouch on a daily basis. The Control Plane team focuses on building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments.

We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability. We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Some of the problems we’ll be working on include:

• Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company. As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth.
• Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines. What tools can we build for admins to better manage these types of changes at scale?
• Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch. How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $260,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [60m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

Customer Studio is Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone, regardless of their SQL experience, to activate data directly from their warehouse. The product has become an essential part of the day-to-day operations for marketing and growth teams to build and measure audiences and campaigns, and it also serves as part of the underlying infrastructure that powers our agentic marketing workflows. The team blends product and customer-first thinking with challenges at high data scale, helping us reimagine marketing in an AI-native world.

We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend and distributed systems and think holistically about architecture, scalability, maintainability, and reliability. We also are looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs.

Some of the problems we’ll be working on include:

• Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements.
• Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
• Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing.
• Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

#LI-DNI

About the Role

We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on. This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly
• Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues
• Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth
• Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with <30ms p90 response times with QPS in the millions
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms:

• You’ve built syncing engines that process and move terabytes of data per day in a scalable way
• You’ve created event collection or data streaming services that power company critical systems
• You’ve owned systems that have undergone orders of magnitude of growth and helped them scale accordingly
• You have relevant skills and are a fast learner who is excited to take on the challenges we face

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNP

About the Role

We are looking for a software engineer to join our Streaming Systems team, working on the high-throughput systems that collect, forward, and perform real time computation on billions of behavioral events from our customers’ users. You'll be building the infrastructure that ingests clickstream, product interaction, and transactional data into our platform. This data is the platform for our “Cursor for Marketers” AI agent product.

Our streaming products’ revenue has 10x’d over the past year, and we need to ensure that we continue to scale. Our infrastructure needs to handle millions of messages per second at single second latency end to end. Recently, we added a computation engine that allows personalizing user experiences in real-time based on live behavior; we’re seeing 7-figure market response in the first few months and need to scale up to meet demand.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You will own and deliver projects from start to finish, work directly with customers to solve their hardest scaling problems, and have significant influence over our technical roadmap.

The base salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. A large portion of the compensation will be in the form of equity via ISO options. We offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly. This experience can take different forms.

Some useful, but not necessary, experience:

• Experience with streaming systems like Kafka, Kinesis, Pulsar, Warpstream
• Experience with high RPS, low p99 latency systems

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
• System Design Screen [45m]: Designing a data processing feature end-to-end.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNP

About the Role

The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:

• Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

About you

• 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and obsessive attention to detail
• Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
• Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.

• Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
• Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
• Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

As an Associate Solutions Engineer (ASE), you will partner with our global Solutions Engineering (SE) team to craft customer-centric solutions for business and IT leaders in every industry. 

To best prepare you for this full-time role, Box is inviting you to join our 6-month intensive training program, the ASE Academy, which is designed to teach you the tools and tactics that serve as the foundation to be a successful Solutions Engineer at Box. Throughout the program, you will receive comprehensive training focused on both technical and professional skill development, and you will have opportunities to practice these skills while supporting the needs of the business. By the end of the academy, you will have demonstrated proficiency with the Box product, and comfortability presenting the value of our solution for specific business challenges. 

Upon completion of the Academy, you will continue your development as an Associate Solutions Engineer, leveraging your product expertise to help our customers — and our internal employees — better understand the value of the Box platform.

WHAT YOU'LL DO 

• Collaborate with colleagues using a modern suite of SaaS business applications (Box, Salesforce, Slack, Zoom, etc.)

• Develop your professional and technical skills by completing the ASE Academy and continuing into a full-time ASE position

• Become an expert on the Box platform (web, mobile, desktop, and APIs)

• Get hands-on experience building and utilizing Box AI Agents

• Partner with SEs on strategic opportunities to ensure our technology is a good fit for our customers

• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Box can solve them

• Deliver product demonstrations to our customers and our internal teams

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• Associate or Bachelor’s Degree - open to Spring 2026 graduates

• 1+ year cumulative experience in a customer-facing or service-oriented role

• Demonstrated interest in learning new technology and leveraging it to solve challenges

• Ambition and desire to pursue a career in technical sales

• A team player who thrives on collaboration

• Highly motivated, driven and self-starting individual with a positive attitude

• Engaging communicator who is comfortable delivering presentations

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

#Li-Hybrid

About Wholesail ⛵️

Wholesale trade, a $55T global market, still operates like the world before the internet and modern payment networks: collection processes are manual and run on paper, short-term credit risk is assumed by the vendor, and businesses rely heavily on legacy ERP systems that don't talk to each other. The result is large, measurable drag — we estimate that vendors spend over $500B a year globally across industries on an inefficient mix of processing, bad debt, lending, credit insurance, software, and labor costs to get paid.

Wholesail is building a financial network from the ground up that connects the systems of vendors and buyers involved in wholesale trade to enable streamlined payment and the transfer of risk to third parties. This will allow vendors to offload risk and eliminate tens of billions of waste — while giving creditworthy buyers better terms and third-party capital, unlocking hundreds of billions (ultimately trillions) in additional sales. The primitives of this network scale across industries and geographies: a universal approach to ERP integrations, modern payment rails, and a live trade-credit bureau to underwrite risk — which we're calling Lighthouse.

The Opportunity: Risk & Capital Products 🚢

Credit is the load-bearing beam of our network. Every time a vendor ships goods before getting paid, someone is taking a risk — today it's the vendor, tomorrow it should be a third party at a fair price. Getting that transfer right is what unlocks the next order of magnitude of sales across the wholesale economy, and the only way to get it right is to underwrite buyers more accurately than anyone else in the industry. Listen to the Visa episode of the Acquired podcast to learn how credit card networks did this for retail trade. 

We think we're uniquely positioned to do this. Through Lighthouse, we're building a live, reciprocal trade-credit bureau: vendors on our network contribute real-time payment behavior on a long tail of SMB buyers that no traditional bureau sees. That data — combined with the bank, ERP, and transaction signals already flowing through Wholesail — is a modeling dataset that doesn't exist anywhere else. The first MLE on this team gets to decide what we build with it.

The problems are real and the stakes are significant. Our models directly shape the terms buyers are offered and the losses Wholesail and our capital partners absorb. There's no established playbook here and no legacy stack to inherit — you'll be setting the direction for how we do modeling, data engineering, and production ML at Wholesail for years to come.

The Role ⚒️

As the founding MLE on the Risk Engineering & Capital Products team, you'll own credit risk modeling end-to-end — from problem framing and data pipeline design, through model development and validation, through production serving and monitoring. You'll work directly with the hiring manager, our engineering and product leadership, and our hands-on advisor Dan Massoni (former Chief Commercial Credit Officer of American Express) to decide what to build, explore features to model and how you’ll scale our approach risk scoring. .

Expect your work to span:

• Modeling. Design, build, and validate credit risk models (PD, LGD, EAD, fraud, exposure sizing, pricing) against our proprietary reciprocal-bureau data and external signals. Choose the right tool for the job — gradient-boosted trees, deep models, LLMs, or classical statistical models — and defend the choice.
• Data engineering. Build the pipelines, feature logic, and training datasets that your models (and future models) run on. At this stage, the MLE owns the full data path; over time we'll grow a team around you.
• Productionization. Ship models into production systems where they make real decisions on real dollars. Own deployment, monitoring, drift detection, and iteration.
• Partnering cross-functionally. Work closely with product, engineering, capital markets, and external lending and insurance partners. Explain your models to people who care about the outcomes but not the math, and translate their constraints back into modeling decisions.
• Shaping the team. Help define the hiring bar and interview process for the data scientists and MLEs who will join after you. You'll have a strong voice in what this team becomes.

Qualifications

• 5+ years of experience building models for production use cases.
• Deep modeling skill: strong command of supervised learning on tabular data, including feature engineering, model selection, hyperparameter tuning, calibration, and rigorous offline and online evaluation.
• Strong data engineering skills — comfortable owning ETL and feature pipelines end-to-end against real, messy production data (SQL and a modern data-processing stack).
• Proficiency in Python and the modern ML ecosystem (pandas, scikit-learn, PyTorch or TensorFlow, XGBoost/LightGBM, Jupyter, etc.).
• Solid statistical reasoning — you can spot leakage, selection bias, label noise, and spurious correlations, and you know why your offline metric doesn't always predict online performance.
• Track record of owning models end-to-end: not just prototyping in a notebook, but taking something from a problem statement to a production system that makes decisions.
• Excellent written and spoken English communication skills; ability to explain model behavior, tradeoffs, and limitations to non-ML audiences (product, ops, capital partners, leadership).
• The spirit of a team player who believes in fostering a healthy and supportive work environment.

Bonus Qualifications

• Direct experience in credit risk modeling — PD/LGD/EAD models, scorecards, underwriting models, exposure management, or collections modeling — particularly for SMB or subprime segments.
• Experience in fintech, lending, payments, fraud, or insurance, or with regulated modeling environments (model risk management, adverse action, fair lending).
• Experience building or operating ML platform components — feature stores, model registries, training orchestration, online serving, monitoring/drift detection.
• Backend engineering depth: comfortable writing production services, designing APIs, and reasoning about distributed systems that consume your models.
• Strong data analysis background — fluency in exploratory analysis, experimentation, and translating data into product and business decisions.
• Experience with LLMs and agentic systems applied to operational problems (document understanding, KYB, entity resolution, agent tooling).
• Experience as the first or founding ML hire at a company, or early on a team that had to build ML infrastructure from scratch.
• Published research, Kaggle placements, or prominent OSS contributions in the ML or data ecosystem.
• BA or BS in Computer Science, Statistics, Mathematics, a related technical field, or equivalent practical experience.
• Advanced degree (MS or PhD) in a quantitative field.

Equal Employment Opportunity

Wholesail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at Wholesail are based on qualifications, merit, and business needs. We encourage applicants from all backgrounds to apply.

⛵️ About Wholesail

Wholesail is an early stage startup that builds software to connect wholesalers and their buyers by automating and digitizing invoicing and payment in the $5 trillion wholesale trade industry. The company’s first product is an electronic invoicing and payment portal for wholesale sellers, which allows them to get paid faster and decrease losses. For buyers, Wholesail automates the accounts payable & expense management process to save them time and money. Wholesail’s initial industry focus is to build a network effect driven payment business in the highly fragmented $1 trillion US food distribution market, in which invoicing and payment is nearly entirely paper-driven today. 

Wholesail was founded by a team of engineers, product managers, and designers whose prior startups were acquired by OpenTable, and the company is well funded with backing from a half dozen VCs and 20+ angel investors including early executives and team members from Stripe, Square, Dropbox, Yelp, OpenTable and Everlane.

Are you fascinated by how people use products, actively seek to understand the “why” behind product decisions, and approach product building as a craft? Are you passionate about working with other experienced engineers who have a passion for their craft? We'd love to have you join our voyage as a founding member of our product engineering team.  

🛠 About the Role

As an early engineer, you’ll build new features and internal APIs to create value for the suppliers and buyers on our network. Your work will skew towards backend development, but you'll end up working up and down the stack and you’ll spend a lot of time with our sales and support team and our customers to figure out the details of the products you craft. Our small product team wears many hats, so you'll get significant exposure to many areas adjacent to engineering: design, marketing, customer success, sales, and all of the functions of an early stage startup.

As a product oriented member of our engineering team, you’ll couple strong technical execution with an active voice in shaping the product through contribution in product conversations and identifying product/technical tradeoffs. You’ll participate in different styles of execution based on the stage of product development – from iterating quickly on an experiment with intentionally scrappy code to building sustainable systems that serve as a foundation for years to come.

Most significantly, you'll be building the company with us. We are early on our voyage and there are vast uncharted seas ahead. We want to work with fellow Wholesailers who care deeply about the process of building an enduring company: from what values we embrace, how we build our teams, decisions about how we grow our business, and everything in between.

🚀  You’d be great a great fit for our voyage if you… 

• Are naturally curious about and have a keen interest in understanding the "why?" by digging into the nuts-and-bolts of how things work as a first principles thinker.
• Think deeply about products – from building empathy for users, to understanding how a product works, how it fits into a complex system, and how it creates business value.
• Obsess about the details of your craft whether it’s designing a new abstraction layer, building an API for a colleague on the frontend team or shipping a pixel perfect feature.
• Quickly build intuition in new domains and are able to articulate product/engineering tradeoffs early on while also pragmatically handling (and minimizing work on) edge cases.
• Estimate and prioritize when faced with different proposed solutions, to help guide the team towards building the most impactful products.
• Strive to quickly deliver value through rapid product validation cycles and have a keen ability to identify quick wins that create value for customers.
• Use data to guide your understanding of user behavior and inform the decisions you make to maximize building value for customers.
• Strive for end-to-end ownership of your work, are proactive with sharing product ideas/opinions, and seek early feedback from other members of your team.
• Build empathy and relationships with strong listening, written, and verbal communication skills – particularly with non-engineering folks such as designers, PMs, support and sales.

🤝 Engineering Culture & Environment

At Wholesail, we started as a team of senior engineers who are passionate about using technology to build products and tools to improve the lives of buyers and sellers in the wholesale industry. Many of us have a background working on technologies used in the relevant food and payments industries, and together with our cross-functional partners, we strive to learn about the problems that our customers in the wholesale industry are facing, so we can work hard to provide solutions for our buyers and sellers.  

Wholesail provides products that help our customers make payments and process orders, which are essential to our customers' business, and therefore we have a strong focus on security, reliability and system performance. We emphasize good engineering practices, and adopt test-driven development and continuous deployment to iterate quickly and confidently. We identify and eliminate or mitigate the impact of single points of failure in our systems. We also genuinely take pride in the craftsmanship of the code we produce, and we love to work with colleagues whose work we respect. Intermixed with all of this is a sense of good humor, and an earnest enjoyment in working together.

Wholesail’s tech stack starts with Java services running in Kubernetes (GKE on Google Cloud Platform), with PostgreSQL as the database. The frontend is a React-Native single page application that is served statically.  The Wholesail platform integrates with third party services and APIs, including Plaid, Stripe, Modern Treasury and QuickBooks, among other systems. Given the financial and accounting nature of the product, the company has invested in extensive testing infrastructure. In addition to more traditional automated testing, we built orchestration that provisions independent copies of the entire service architecture with candidate releases to test the system, end-to-end, before rolling out new changes.

• Help design, train, with a focus towards deploying onboard machine learning models that improve the performance/latency of the Kodiak autonomy stack which includes quantization, pruning, converting to ONNX/TensorRT, custom GPU kernels and profiling.
• Help identify and achieve parity between onboard and deployed offboard models using validation on HIL 
• Collaborate with cross-functional teams including perception, planning, simulation, and autonomy infrastructure to integrate ML models into production systems.
• Analyze real-world driving logs to identify edge cases and improve model robustness and safety.
• Use profiling tooling to additionally help improve the train time for models by identifying and removing bottlenecks.
• Contribute to the development of scalable AI infrastructure that supports continuous learning and deployment across Kodiak’s fleet.

• MS or PhD in Computer Science, Robotics, Machine Learning, or a related technical field, or equivalent practical experience.
• 6+ years experience deploying machine learning or deep learning systems in production environments.
• Proficiency in Python, C++ and modern ML frameworks such as PyTorch or TensorFlow.
• Experience working with large-scale distributed training systems.
• Solid understanding of optimization, and machine learning fundamentals.
• Strong software engineering fundamentals including testing, debugging, and system design.
• Ability to work collaboratively across teams to solve complex autonomy and robotics challenges.

What we offer:

• Competitive compensation package including equity and annual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and  MetLife (including a medical plan with infertility benefits)
• MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance
• Flexible PTO, 10 paid holidays, and generous parental leave policies
• Our office is centrally located in Mountain View, CA
• Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation) 
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)

About the Role

At CoreWeave we are seeking a dedicated and detail-oriented Operations Engineer to join our HPC Networking Team. HPC Networking at CoreWeave is tasked with developing and operating some of the largest InfiniBand fabrics, powering industry leading AI workloads. 

What You’ll Do

In this role, you will support the deployment, monitoring, troubleshooting, and maintenance of large-scale InfiniBand fabrics, ensuring their stability and performance. The ideal candidate will have a strong operations mindset, effective collaboration skills, and the ability to solve complex issues in a dynamic environment.

• Regularly monitor the performance and health of InfiniBand fabrics, including switches, host adapters, and nodes.
• Investigate and resolve operational issues within InfiniBand fabrics, such as network connectivity problems and performance bottlenecks.
• Assist with the installation and operational bring-up of large InfiniBand fabrics in collaboration with onsite personnel and customer teams.
• Perform routine maintenance and upgrades on InfiniBand switches and control plane components.
• Collaborate with HPC cluster operations teams to provide troubleshooting and operational expertise.

Investing in our people is one of our top priorities, and we value candidates who can bring their diversified experiences to our teams. Here are some qualities we’ve found compatible with our team. We'd love to talk about whether this aligns with your experience and Interests and what you’re excited to work on next.

Who You Are

Minimum Qualifications

• At least 1 year of experience with InfiniBand or similar networking technologies.
• Solid understanding of networking concepts, including architectures, topologies, operational best practices, and troubleshooting.
• Experience with Linux system administration and maintenance.
• Proficiency in at least one scripting language (e.g., Python) and hands-on experience with Ansible.
• Applicants must have work authorization that does not require sponsorship from the company now or in the future
• Experience with monitoring and visualization platforms such as Grafana or Prometheus.

Preferred Qualifications

• Hands-on experience with Nvidia UFM or similar fabric management tools.
• Experience with operational tooling and automation frameworks like Ansible.
• Knowledge of data center operations, including server racks, and cabling.
• Python or Bash scripting.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $90,000-$110,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

San Francisco: the pay range for this role is $246,500 to $339,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About World Labs:

We build foundational world models that can perceive, generate, reason, and interact with the 3D world — unlocking AI's full potential through spatial intelligence by transforming seeing into doing, perceiving into reasoning, and imagining into creating. 

We believe spatial intelligence will unlock new forms of storytelling, creativity, design, simulation, and immersive experiences across both virtual and physical worlds.

We bring together a world-class team, united by a shared curiosity, passion, and deep backgrounds in technology — from AI research to systems engineering to product design — creating a tight feedback loop between our cutting-edge research and products that empower our users.

Role Overview

We are looking for a Platform Engineer to own Developer Infrastructure at World Labs.

This is a high impact systems role focused on build systems, testing infrastructure, and release and rollout pipelines, the critical path that determines how code moves from local development to production.

You will define and operate the systems that make our engineering organization fast, reliable, and scalable, in an environment where both the codebase and workloads are evolving quickly.

You will be responsible for the architecture and operation of the systems that power developer velocity and production safety, making foundational decisions around build performance, dependency structure, test execution, and release reliability.

This role is about turning complex, failure prone workflows into systems that are fast, correct, and reproducible, and setting the technical direction for how we build and ship software.

This is a hands on role. You will design, build, and operate these systems directly.

What You Will Do:

• Own the design and evolution of the build, test, and release systems that power the platform.
• Define architecture for a Bazel based monorepo, including performance, caching, and dependency graph scalability.
• Improve build performance and correctness, including incremental builds, caching strategies, and graph optimization.
• Design and operate test infrastructure, focusing on reliability, isolation, and signal quality.
• Build and improve release and rollout systems, including deployment pipelines, canarying, and rollback.
• Improve end to end developer velocity, from local iteration to production deployment.
• Debug and resolve complex issues across the pipeline, including build failures, dependency issues, test flakiness, and release regressions.
• Establish standards for reproducibility, observability, and operability across build and release systems.
• Identify and eliminate systemic failure modes across the development lifecycle.
• Contribute broadly across infrastructure and reliability work when needed.
• Mentor engineers and raise the bar for system design and technical decision making.

Key Qualifications:

• 5-10 years of experience building and operating production systems at scale, with ownership of critical infrastructure.
• Strong experience with build systems and dependency graphs such as Bazel, Buck, Pants, or similar, or the ability to quickly ramp on Bazel in a large monorepo environment.
• Experience designing and improving build, test, and release pipelines, with a focus on performance, correctness, and reproducibility.
• Strong systems understanding of how code moves from source to build to test to production.
• Hands on experience debugging complex system issues, including build failures, dependency issues, test flakiness, and release regressions.
• Experience owning systems with strict reliability and performance requirements.
• Strong proficiency in at least one of Python, Go, or Rust, with a strong preference for Python
• Comfort working across languages in a polyglot codebase.
• Proven ability to define architecture and drive technical decisions end to end.
• Strong judgment in balancing developer velocity, system complexity, and reliability.
• Ability to operate effectively in ambiguous, fast moving environments with high ownership.
• You have worked on systems where build performance, correctness, and reproducibility were first order concerns, not afterthoughts.
  
  

Preferred Qualifications:

• Deep experience with Bazel at scale, including remote caching, remote execution, and build graph optimization.
• Experience designing hermetic and reproducible build systems.
• Experience improving test infrastructure at scale, including eliminating flakiness and improving signal quality.
• Experience building or operating release and rollout systems, including canarying, staged rollouts, and rollback mechanisms.
• Experience instrumenting systems for observability and debugging of build, test, and release pipelines.
• Experience in early stage or high growth environments.

Who You Are:

• Fearless Innovator: We need people who thrive on challenges and aren't afraid to tackle the impossible.
• Resilient Builder: Impacting Large World Models isn't a sprint; it's a marathon with hurdles. We're looking for builders who can weather the storms of groundbreaking research and come out stronger.
• Mission-Driven Mindset: Everything we do is in service of creating the best spatially intelligent AI systems, and using them to empower people.
• Collaborative Spirit: We're building something bigger than any one person. We need team players who can harness the power of collective intelligence.

We're hiring the brightest minds from around the globe to bring diverse perspectives to our cutting-edge work. If you're ready to work on technology that will reshape how machines perceive and interact with the world, World Labs is your launchpad.

Join us, and let's make history together.

Equal Opportunity & Pay Transparency

Equal Employment Opportunity

World Labs is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. We welcome all qualified applicants and are committed to providing reasonable accommodations throughout the hiring process upon request.

California Pay Transparency

In accordance with California law, we disclose the following:

About the Team

The Platform Development organization powers Crunchyroll's core access and security platform. This platform includes authentication and authorization, notifications, and AI runtimes. It enables other teams to safely build fan-facing features on top of a stable, compliant, and leverageable foundation.

The team's mission is to provide reliable, secure fan access across devices and partners, integrate access services with data and compliance orchestration, and evolve notifications and AI inference into reusable platform capabilities that accelerate product and partner launches. We collaborate with product, data, security, client engineering, video, and service monetization teams to deliver seamless and secure experiences for millions of anime fans worldwide.

About the Role

As the Senior Manager, Platform Development, you will report to the VP of Platform Engineering. You will lead a team of software engineers building and operating the core services that govern how fans access Crunchyroll. These services include login, identity, authorization, partner authentication, compliance-aware account flows, notifications, and AI runtimes.

You will own the team's strategy and execution, guiding the decomposition of legacy authentication and IAM into clearer, safer platform services, stabilizing and evolving our notification stack toward a unified orchestration layer, and working with our data team to layer the foundations of a shared AI inference platform. You will lean on your engineering and leadership experience to raise the bar on architecture, reliability, security, and delivery, while hiring and developing a high-performing, inclusive team aligned to Crunchyroll's values.

We are considering applicants based in the San Francisco Bay Area.

Core Responsibilities

Team leadership and people management

• Lead, coach, and grow a team of software engineers, providing clear expectations, feedback, and career development aligned with Crunchyroll's engineering manager career ladder.
• Hire and onboard diverse talent, build an inclusive team culture, and set a high bar for engineering quality, ownership, and collaboration.

Domain ownership: access, notifications, and AI runtimes

• Own the roadmap and execution for Platform Development's core domains: authentication and identity, authorization, notifications, and AI runtimes, ensuring these services are reliable, secure, and easy for other teams to adopt.
• Partner with Data and security teams to integrate access services with compliance orchestration for GDPR/DSAR and age-assurance requirements, including data wipe/anonymization and age-based access controls in key markets.
• Define and maintain SLOs, on-call practices, and incident response workflows for your services, in partnership with SRE/DevOps and Engineering Operations.

Platform architecture and modernization

• Lead the decomposition of existing account-auth and IAM systems into well-bounded services (core auth, client policies, consent, risk/security), laying the groundwork for future capabilities like passkeys, social login, and targeted friction models.
• Guide the evolution of notifications from legacy systems toward a modern, observable Universal Notification Orchestrator, starting with critical flows such as OTP and security/compliance messaging.
• Collaborate with Data and AI/ML teams to define the vision and reference architecture for a shared AI inference platform, supporting multi-model serving, observability, and cost management for risk, security, and experience optimization use cases.

Cross-functional collaboration and stakeholder management

• Work closely with product management, program management, and partner teams to translate fan and business outcomes into a clear, prioritized roadmap for Platform Development.
• Partner with client, video, and partner engineering to improve authentication success, account linking flows, and time-to-first-play across distribution channels and devices.
• Communicate status, risks, and tradeoffs clearly to senior leadership, ensuring alignment on priorities and visible impact to fan experience, regulatory posture, and platform leverage.

Operational excellence and continuous improvement

• Ensure your team designs for observability, security, and operability, embedding testing, monitoring, alerting, and runbooks into all critical services.
• Use incident and operational data to drive learning and durable improvements, in partnership with SRE and Engineering Operations (RCA, standards, and best practices).
• Contribute to and adopt shared engineering practices across Platform Engineering, including multi-account AWS patterns, GitHub security, and self-service infrastructure and deployment workflows.

About You

We get excited about candidates, like you, because:

• You have 10+ years of experience building and operating cloud-native backend or platform services at scale, and 4+ years of experience managing engineering teams.
• You have deep experience with at least one major cloud provider (preferably AWS) and modern application architectures (microservices, event-driven systems), including APIs, queues, and data stores.
• You are proficient in one or more backend programming languages (such as TypeScript, Go, Java, or Python) and can meaningfully review designs and code with your team.
• You have led teams responsible for authentication, identity, authorization, notifications, or similar consumer access domains, with a strong understanding of security, fraud, and trust considerations.
• You are comfortable partnering on compliance and data protection topics (e.g., GDPR/DSAR, data retention, age assurance) and integrating technical systems with policy and regulatory requirements.
• You have experience working with or around AI/ML production systems—such as inference runtimes, model deployment, or ML-powered risk/scoring systems—or are eager to learn and partner closely with ML/AI teams in this area.
• You can synthesize complex tradeoffs for technical and non-technical audiences, and build trust across teams and time zones.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

About the role

Anthropic is building Treasury with scale and automation in mind from the start. We're creating modern, well-controlled processes that can grow with the business; supported by strong systems, clear governance, and practical use of AI-enabled tools. We're designing touchless, AI-native workflows from day one, with SOX-grade controls built in rather than bolted on.

This role reports to the Treasury Ops Lead and plays a central part in building and running the company's Treasury Operations foundation. You'll manage core activities: daily cash positioning, global bank account administration, intercompany funding, payment controls, and Treasury reporting - while improving processes so the function scales efficiently as the company grows.

This is a hands-on role for someone who enjoys both execution and process building. You should be comfortable running key day-to-day activities while identifying opportunities to improve, automate, and strengthen controls.

You'll be the second person in a Treasury Ops function at a company that's growing fast and building deliberately. The processes you design in your first six months are the ones the company runs on at 10x scale. The ownership is end-to-end, and the toolkit is ours - you'll design Treasury workflows that are AI-native from the first draft, the way only Anthropic can.

What you'll do:

Core Treasury Operations

• Manage daily cash positioning across entities and currencies, including tracking balances and consolidating cash activity

• Lead global bank account management; account opening and closing coordination, signer updates, KYC documentation, and portal administration

• Help design and manage intercompany settlement and funding processes, including documentation and ongoing improvement

• Maintain short-term cash forecasting, including variance tracking and reporting

• Support payment workflows and controls; approval routing, exception handling, operational process improvements

• Support Letter of Credit and Bank Guarantee issuance and post-M&A Treasury integration activities

Systems & Automation

• Support TMS implementation, bank connectivity, reporting enhancements, and process standardization

• Design the "Claudification" layer: identify which workflows go touchless, build the automation, keep humans in the decisions that need judgment

• Partner with Finance Systems to simplify and automate Treasury processes

• Own Treasury data quality - the source of truth that everything downstream depends on

Controls & Governance

• Execute Treasury processes with strong focus on controls, documentation, segregation of duties, and audit readiness

• Support development and maintenance of Treasury policies, procedures, and control documentation

• Document Treasury controls for SOX readiness; not as a separate project, but as how the work gets done

• Partner with Accounting on close activities, reporting, and audit requests

What we're looking for:

• 5–8 years in Treasury operations, ideally at a growth-stage or scaling company where you saw processes get built, not just inherited

• You currently own the daily cash position. You log into the bank portals, you run the position, you execute the wires. This is a doing role, not a managing role

• Treasury-native depth. You came up through Treasury; TMS, KYC mechanics, bank account administration, cash positioning judgment. This isn't a payments-processing seat; it's a Treasury seat

• Player-coach DNA. You still do the work; run the cash position, chase the KYC doc, troubleshoot the wire - while building the system so nobody has to do it manually next quarter

• Hands-on TMS experience. You've worked in a Treasury Management System (Kyriba, GTreasury, Trovata, Quantum, or similar): configured it, broken it, fixed it. Implementation experience is a plus but not required

• SOX in your DNA. You think in audit trails, approval chains, and segregation of duties; not because compliance makes you, but because well-controlled processes are the ones that scale

• Comfort with ambiguity. There's no playbook here. You'll write it

• AI-first mindset. Not a prompt engineer; a Treasury person who wants the model handling data so you can focus on decisions.

Strong candidates may also have:

• Exposure to SOX readiness or IPO prep, even as a contributor

• Multi-entity, multi-currency operations background

• Worked with bank APIs or Treasury aggregators (Trovata, Kyriba, or direct connectivity)

• APAC or EMEA bank account opening experience

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L2).

About the job

This position is needed to build and scale Stytch’s core product as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity experiences.

Join the Stytch team at Twilio to shape the next generation of identity products. You’ll build backend systems that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact, customer-facing features, and evolve our platform for Twilio scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.

Responsibilities

• Build backend product capabilities for Stytch’s identity platform on Twilio—shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases.
• Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features.
• Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
• Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
• Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
• Improve production quality and resilience through strong observability, incident response and remediation.
• Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 3+ years experience in designing, building and operating high-scale, mission critical cloud based production systems.
• Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code.
• Extensive experience with RESTful API design and development.
• Bachelor’s degree in Computer Science or related industry experience.
• Excellent written and verbal communication skills.
• Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.

Desired:

• Familiarity with Go, TypeScript, and DynamoDB
• Experience building developer tools or SDKs
• Experience building and owning products consumed by paying customers

Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.

Location

This role is US remote

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - 146,200.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - 154,700.
• Based in the San Francisco Bay area, California: $137,520 - 171,900.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until May 21st 2026, but may change based on business needs.

Anaplan is at the forefront of the AI revolution in enterprise software. We're also building a cutting-edge AI capability to supercharge our Sales, Marketing, and Customer Success teams. This isn't about incremental improvements—we're fundamentally transforming how GTM teams work.

We're looking for a hungry, curious problem-solver who wants to be part of this transformation from day one and who can help operationalize the initiative. You'll work directly with senior leaders, ship real AI solutions, and help shape how one of the fastest-growing SaaS companies leverages AI at scale.

This is a rare opportunity for someone early in their career to gain hands-on AI experience, build cross-functional influence, and accelerate their professional growth.

Your Impact  

In your first 90 days, you'll ship AI workflows that help our teams work faster and smarter. By your first year, you'll have: 

• Automated 100+ hours of manual work across Sales, Marketing, and Success teams 

• Built and deployed 5+ AI agents that directly support revenue-generating activities 

• Enabled 500+ GTM professionals to leverage AI in their daily workflows 

• Influenced strategic decisions through data-driven insights and performance metrics 

You'll be the go-to expert for AI within GTM Operations, working directly with VPs and Directors to identify opportunities, design solutions, and drive adoption. This role offers high visibility and fast-paced growth for the right person. 

What You’ll Do  

Intake & Prioritization  

• Own the intake funnel for AI and automation use cases across GTM functions   

• Triage and prioritize requests based on business value, scalability, and feasibility   

• Collaborate with stakeholders to clearly define workflows, inputs, and expected outcomes   

AI Workflow & Agent Management   

• Create and maintain a centralized repository of AI use cases, tools, and integration patterns 

• Build lightweight AI-driven solutions using best-in-class tools and platforms 

• Ensure all workflows are documented, version-controlled, and accessible across teams 

Quality Assurance & Continuous Improvement  

• Test and validate outputs to ensure accuracy, consistency, and usability   

• Define and maintain quality standards for AI-generated outputs   

• Continuously refine workflows based on feedback and performance data   

Documentation & Enablement  

• Create clear documentation, playbooks, and templates to support adoption   

• Create video tutorials and how-to guides for non-technical users and host office hours to support adoption and answer questions 

• Support training and ongoing enablement to include building AI fluency and community 

Measurement & Reporting  

• Track adoption and usage across GTM teams   

• Measure impact through defined metrics (adoption, efficiency gains, pipeline contribution, revenue impact, workflow performance)   

• Provide regular insights and recommendations to improve effectiveness 

• Support quarterly business reviews with GTM leadership   

Workflow Coordination  

• Support the integration of AI workflows into existing GTM processes and systems to include leading SaaS platforms and Gemini Enterprise 

• Partner with IT and GTM teams to ensure secure, compliant, and scalable AI implementations 

• Ensure alignment with broader operational frameworks and tools   

Your Qualifications  

Core Requirements 

• Bachelor’s degree in Business, Economics, Operations, Information Systems, or related field   

• 0–2 years of experience (internships or entry-level roles in operations, consulting, analytics, or similar)   

• Quick learner with a curiosity for understanding complex systems, business, and technical requirements 

• Strong analytical and problem-solving skills with the ability to structure ambiguous requests   

• Demonstrated curiosity in AI, automation, and emerging technologies   

• Excellent written and verbal communication skills — you can explain technical concepts to non-technical audiences 

• Highly organized with exceptional attention to detail, commitment to quality, and disciplined execution  

Preferred  

• Hands-on experience with AI tools and platforms like Gemini, Claude, or ChatGPT 

• Exposure to CRM systems (e.g., Salesforce) and GTM processes   

• Experience building or automating workflows (academic, personal, or professional)  

• Prior experience in a startup or high-growth tech environment 

Mindset We're Looking For 

• Bias toward action — you'd rather test and iterate than overthink 

• Comfortable with ambiguity — you thrive when building from scratch 

• Intellectually curious — you love learning new technologies and approaches 

• Collaborative — you seek input and share credit generously 

• Data-driven — you let metrics guide decisions, not opinions 

• User-focused — you obsess over making things work for end users 

About the Position
At 6sense, the Post-Sales Solutions Architect is a critical partner to our Strategic and Enterprise Customer Success Management teams, focused exclusively on supporting existing customers throughout their journey with us. This role blends deep technical acumen with strong customer engagement skills to lead architecture design, optimize platform adoption, and ensure our customers realize the full value of their investment.

You'll work directly with our largest and most complex accounts, helping them integrate and scale their use of 6sense by designing innovative solutions, advising on best practices, and serving as a trusted technical advisor post-sale. This is a high-impact, customer-facing role designed to drive retention, value delivery, and long-term growth.

Key Responsibilities

• Partner with Strategic and Enterprise CSMs to lead post-sale technical activities, including product enablement, demos, proof-of-value workshops, and advanced use case development.
• Facilitate architecture design sessions and platform integration planning, aligning customer objectives to 6sense solutions.
• Document business and technical requirements, and clearly communicate the business value of 6sense capabilities to technical and executive stakeholders.
• Serve as a technical liaison between Customer Success, Product, and Delivery teams to ensure a seamless customer experience.
• Lead solution design for multi-product implementations, systems integrations, and data architecture within existing customer environments.
• Proactively identify technical optimization opportunities to improve customer outcomes and platform ROI.
• Contribute feedback to product management and engineering teams, and help evolve internal tooling and processes for customer delivery.
• Build reports and dashboards that help customers track progress, optimize performance, and make data-driven decisions.

Requirements

• 5+ years of experience in a customer-facing technical role, such as Solutions Architect, Technical Account Manager, or Pre/Post-Sales Engineer.
• Deep technical expertise in solution architecture, data integration, and enterprise software.
• Strong interpersonal and communication skills; able to build trust and articulate complex solutions to both technical and business audiences.
• Experience with CRM systems such as Salesforce, Microsoft Dynamics, or SAP.
• Familiarity with marketing automation tools (Marketo, Eloqua, Pardot, Hubspot) and Customer Data Platforms (Adobe Experience Platform, Segment, etc.).
• Experience with ETL/ELT tools (Informatica, DataStage, Netezza) and data visualization tools (Tableau, Looker, Power BI).
• Working knowledge of cloud infrastructure (AWS, Azure, GCP), REST/SOAP APIs, and integration platforms (MuleSoft, Zapier, Dell Boomi).
• Proficiency in programming/scripting languages such as Python, Java, or C++.

Nice to Haves

• Strong problem-solving skills with a customer-first mindset.
• A track record of influencing customer outcomes through consultative engagement.
• Experience supporting SaaS adoption, expansion, or renewal in large-scale enterprise accounts.
• Ability to prioritize and execute across multiple customer projects while managing stakeholder expectations.

Base Salary Range: $139,035.00 - $180,918.00. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

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