About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You have experience in both public and private accounting and you can comfortably work collaboratively in teams and independently. You are a self-motivated individual who has a thirst to develop new processes while improving existing ones. As an accountant at AppDirect you are someone who is able to roll up their sleeves for a hands-on experience with an elite team to develop and build a first-class accounting function. To be successful in this role, you must have strong knowledge of GAAP, accounting processes, controls and systems.

The position offers a flexible hybrid schedule: you will work one day per week onsite and four days remote. Compensation includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE Plan 310) for you and your dependents, reimbursement for eligible wellness activities, English lessons, global and local events participation, and much more! 

What you’ll do and how you’ll have an impact

• Assist in monthly close process and ensure compliance with monthly close calendar. Participate in month-end and year-end close processes, including journal entries, reconciliations, and variance analysis.

• Prepare accruals, and perform prepaid analysis

• Perform bank reconciliations

• Collaborate with cross-functional teams to support business operations and financial reporting to provide financial insights and guidance to other teams to help inform decision-making.

• Assist in the preparation of U.S. GAAP financial statements.

• Assist with external financial audits and other due diligence requests.

• Support accounting team’s commitment to timely and accurate processing of accounting transactions in accordance with US GAAP and the Company’s internal controls. Ensure compliance with internal controls and company accounting policies and help strengthen the internal control environment.

• Perform other special projects and analyses as directed by management.

• Support the implementation and enhancement of accounting systems and tools, ensuring they meet the evolving needs of the business.

What we’re looking for

• Bachelor’s degree in Accounting or Finance.

• Direct experience supporting accounting function of US/Europe based international company whether in public accounting or with an international company (1+ years total) strongly desired.

• Experience establishing and optimizing reporting processes to ensure accurate and timely reporting

• Strong interpersonal and communication skills, including excellent written, oral, listening and presentational skills and ability to work well under pressure and interact at all levels are also required.

• Ability to manage multiple projects and deadlines with limited supervision.

• NetSuite ERP system experience a plus. Advanced knowledge of Excel

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

#LI-HYBRID

#LI-DGM

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

The Channel Development Representative (CDR) is responsible for managing and expanding relationships within an assigned portfolio of AppDirect advisors, with a focus on driving revenue growth and enhancing advisor satisfaction. This role combines proactive support with strategic sales enablement to foster long-term loyalty and sales growth. Key responsibilities include quoting, serviceability checks, and deal registrations, as well as promoting SPIFFs and other sales incentives. The CDR also plays a critical role in educating advisors on AppDirect's full suite of technology solutions to increase awareness and drive multi-category funnel growth.

What you'll do and how you'll have an impact

• Respond to advisor serviceability and quoting inquiries with speed and accuracy, ensuring the proper providers and products are shown based on the advisors' needs
• Partner with assigned advisor base to promote SPIFFs, sales incentives, and drive awareness of AppDirect’s complete ecosystem of solutions and providers
• Coordinate the involvement of AppDirect personnel, including sales leadership, engineering, support, service, and management resources, in order to meet advisor performance expectations
• Generate new business opportunities by providing product recommendations for upsell
• Develop long-term relationships with advisors, promoting loyalty and trust in AppDirect
• Monitor advisor KPIs & trends to promote other solutions such as Managed services, Energy, AI, Hardware, SaaS, IT Cloud, Sales Desk-as-a-Service, BuiltFirst Marketplace and more
• Promote AppDirect events, webinars, and general news
• Meet assigned targets for profitable sales volume and strategic revenue objectives
• Know and understand the different portfolio solutions AppDirect provides

What we’re looking for

• Bachelor's degree in a business related field preferred
• 2+ years of channel sales experience in a business-to-business sales environment
• 2+ years of experience working with the telecommunications industry, specifically with a variety of telecom providers (AT&T, Verizon, Comcast, Spectrum, Lumen, etc.)
• Demonstrated ability to take full ownership of your daily workload and deliver results in a remote work environment
• Advanced knowledge of industry software and hardware terminology and concepts
• Outstanding collaboration and communication skills
• Strong customer-facing, presentation, and negotiation skills
• Ability to effectively position and contrast competitive solutions to the customer
• Ability to work effectively in a fast-paced, results-oriented environment
• Familiarity with Google G-suite, HubSpot CRM or Salesforce, and various business software applications

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Remote

#LI-SS1

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

The Cloud Sales Order Specialist plays a pivotal role in managing cloud support operations, supporting internal and external stakeholders, and ensuring seamless marketplace fulfillment. You will be responsible for operational and administrative tasks such as deal registrations, quoting cloud services, managing orders, and overseeing the fulfillment process for SaaS & IaaS technology subscriptions. Your expertise will contribute to a high level of customer satisfaction, efficient operations, and collaboration with various teams to enhance the customer journey.

What you’ll do and how you’ll have an impact

• Manage deal registrations, discounting, quoting services, and provider ordering in the AppDirect Marketplace.

• Perform all marketplace fulfillment operations, including provisioning orders with providers and resolving pending events to ensure timely fulfillment.

• Communicate internally and externally to ensure the accurate and timely conversion of quotes into orders.

• Perform quality assurance on customer details to ensure accuracy and completeness of orders.

• Partner with Provider Manager to ensure quoting, discounting and ordering roadblocks are removed in order to deliver an outstanding customer experience.

• Collaborate on areas for improvement in the customer journey and implement process enhancements that reduce friction and improve cycle times.

• Collaborate with cross-functional teams to develop and improve customer experience, especially in pre-deployment and post-sale coordination.

What we’re looking for

• Bachelor's Degree and/or equivalent experience in Business or Information Technology or related fields.

• 1+ years of experience in quoting and ordering operational support , with expertise in cloud services.

• 1+ years of experience in procuring and managing SaaS & IaaS technology subscriptions.

• Proficiency with Google G-Suite, Microsoft Office, Hubspot.com, and various business software applications (Zendesk, Jira, Asana, SmartSheet).

• Strong organizational skills with the ability to handle high volumes of quotes and orders, while maintaining attention to detail.

• Excellent problem-solving, communication, and collaboration skills to work effectively with internal stakeholders, customers, and external providers.

• Experience managing 3rd party-delivered services and collaborating with cross-functional teams to drive process improvements.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

#LI-DGM

#LI-REMOTE

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect subsidiary

Remote work is the biggest workplace revolution in history. Nothing will deliver a higher quality of life upgrade in the next decade. The biggest challenge is in providing the infrastructure that makes going remote easy for companies and Firstbase is delivering this core infrastructure that makes remote and hybrid work possible and sustainable for companies around the world.

Today, we serve both workers and businesses by doing two things: we give businesses the ability to instantly support remote workers with all the physical goods they need to do great work (from computers to furniture to company swag & perks), and we give workers the ability to pick and choose what they need for their unique circumstances, then return it when they leave.

About You

Firstbase is on a mission to empower remote work. The Customer Experience team is the driving force delivering an unparalleled customer experience to those who have chosen to make the investment in their people.

Our customers are asking us to solve the most difficult challenges behind supporting remote work; making sure remote workers are set up to be successful in their chosen space. Our Customer Experience team is the group that not only guides them on their journey, but is also their most trusted resource along the way. This team breaks through barriers and works to deliver the best customer experience possible, because it is what we would want for ourselves. We aim to take the burden of logistics off of our users across the world, while making them excited to have partnered with Firstbase.

We are seeking a Customer Experience Associate to work ET and/or CT time zones to assist our customers with optimizing their experience with Firstbase. We are looking for someone who demonstrates empathy, organizational skills, as well as problem solving abilities, to assist us in the remote work revolution.

Onboarding includes a comprehensive training and shadowing experience that will empower you to support our customers with ease.                                                                                                                  

What you’ll do and how you’ll have an impact

• Respond to and resolve customer queries and other inbound/outbound requests via email, in a thoughtful, timely and accurate way.
• Act as a process and product expert, being able to quickly and accurately consult users on best practices and how Firstbase operates.
• Create and maintain customer-facing FAQs, videos, and other support materials in our Help Center. Strive to empower customers to help themselves.
• Collect and share user suggestions, as well as pain points, directly with the rest of the company (particularly our Product and Operations teams).
• Identify areas of operational improvement within the CX team as well as the overall organization. Feel and be empowered to make those improvements.

What we're looking for

• 2+ years experience as a Customer Support Specialist in physical goods operations companies, working with logistics carriers and warehouse operations
• BA/BS degree or similar university education
• Ability to work quickly and independently with excellent time management skills
• Excellent written and verbal communication skills that can be tailored to a broad range of requesters, plus innate follow-up skills
• Experience using Zendesk, Jira and/or other help desk software and remote support tools
• Ability to adapt to new tools and technologies

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-DGM

#LI-REMOTE

About AppDirect 

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device — as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Firstbase, an AppDirect Subsidiary

Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.

About You

You are a detail-oriented and proactive operations professional with a strong background in procurement, order management, and vendor coordination. You thrive in fast-paced environments and bring an analytical mindset to every challenge—from troubleshooting order issues to optimizing fulfillment processes. You’ll report to the OSM Lead with a high degree of day-to-day ownership: we trust you to manage your workflows, prioritize what matters, and deliver results independently. You’ll collaborate closely with Firstbase’s Ops, Customer Success, CX, Product, and Sales teams to ensure seamless execution across the order lifecycle. You’re comfortable working with tools like JIRA, Slack, and Retool, and you’re always looking for ways to improve processes and drive efficiency. With 2+ years of experience in operations, procurement, or supply chain management, you understand the importance of meeting service level objectives and you’re energized by proactively flagging risks before they become problems.

What You'll Do and How You'll Have an Impact

• Manage all aspects of daily order processing to vendors, including preparing and sending order information to partners, troubleshooting issues, following up on lead times, updating internal systems, and keeping the Firstbase platform up to date with accurate order and inventory information to ensure on-time delivery for our customers.
• Resolve order exceptions swiftly by collaborating with internal and external teams—whether that means communicating End of Life (EOL) product updates with potential alternatives, or monitoring in-transit issues and taking action to mitigate delivery delays.
• Ensure all orders meet our Service Level Objectives (SLOs) by proactively monitoring metrics, identifying areas of risk, and raising concerns to leadership before they impact delivery performance.
• Work closely with cross-functional teams including Ops, Customer Success, CX, Product, and Sales—through daily huddles, war rooms, and ad hoc meetings—coming prepared to report out on order status and contribute to team problem-solving.
• Drive process improvement and documentation by identifying operational inefficiencies, ensuring changes are documented, and surfacing new tool requests or functionality needs for team prioritization.
• Become the Subject Matter Expert (SME) for your function, building deep knowledge of vendor workflows, order systems, and category-specific processes to serve as a go-to resource for the team.

What We're Looking For 

•  2+ years of experience in operations, procurement, supply chain management, or a related field.
•  Hands-on experience placing orders, managing lead times, and coordinating with vendors, OEMs, distributors, or resellers.
•  Proficiency with operational tools such as JIRA, Slack, and Retool (or similar platforms).
•  Strong analytical and troubleshooting skills with a focus on process efficiency and problem-solving.
•  Bachelor’s degree in Supply Chain, Operations, Business, or a related field (preferred).
•  Clear written and verbal communication skills, needed to align internal stakeholders and external vendor partners across a fully remote, global team.
•  Problem-solving mindset with a proactive approach, essential for juggling multiple priorities, responding to shifting order demands, and resolving recurring issues before they reach customers.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

https://www.appdirect.com/about/privacy-notice

#remote 

Acerca de WPP Media

WPP es la compañía de la transformación creativa. Utilizamos el poder de la creatividad para construir un mejor futuro para nuestra gente, el planeta, nuestros clientes y las comunidades. Para más información, visita wpp.com.

WPP Media es el colectivo global de medios de WPP. En un mundo donde los medios están en todas partes y forman parte de todo, reunimos la mejor plataforma, talento y socios para crear oportunidades ilimitadas de crecimiento. Para más información, visita wppmedia.com.

En WPP Media, creemos en el poder de nuestra cultura y de nuestra gente. Es lo que nos impulsa a ofrecer experiencias excepcionales tanto a nuestros clientes como entre nosotros. En este rol, será fundamental adoptar los valores centrales compartidos de WPP y WPP Media:

• Ser extraordinarios liderando de manera colectiva para inspirar una creatividad transformadora.

• Crear un entorno abierto equilibrando a las personas y la experiencia del cliente mediante el cultivo de la confianza.

• Liderar con optimismo promoviendo el crecimiento y el desarrollo para movilizar a la organización.

Resumen del Rol

El Comprador de Medios será responsable de la ejecución y seguimiento de las compras de medios digitales y de medios tradicionales como radio, televisión y publicidad exterior (OOH). Este rol garantiza la ejecución precisa y oportuna de las campañas, gestiona tareas de ingreso y seguimiento de información, y apoya a planners y directores en la gestión diaria de las operaciones de medios.

Responsabilidades Principales:

• Ingresar las órdenes de compra de medios en el sistema, con base en los flowcharts proporcionados por el planner.

• Elaborar y enviar estimaciones a clientes para su aprobación previa a la ejecución.

• Procesar contratos de medios para compras ATL y digitales locales, asegurando la confirmación de recepción por parte de los proveedores.

• Gestionar solicitudes de campañas digitales para su implementación en plataformas.

• Elaborar calendarios de publicaciones y coordinar la entrega oportuna de materiales creativos a cada proveedor de medios.

• Realizar monitoreo semanal de campañas (TV, radio, OOH, cable y digital) para asegurar su alineación con los KPIs establecidos.

• Gestionar cambios, cancelaciones y reprogramaciones de pautas, incluyendo reubicaciones en TV y radio, coordinando directamente con proveedores y siguiendo las indicaciones del planner.

• Ejecutar análisis post-buy, proporcionando información precisa sobre desempeño y ejecución presupuestaria.

• Dar seguimiento al proceso de facturación, incluyendo la conciliación de facturas de proveedores con registros internos y datos del sistema, en apoyo al área de Finanzas.

• Actualizar periódicamente reportes de actividad competitiva utilizando herramientas como Integra Metrics y Admetrics (semanal, mensual y trimestral).

• Apoyar en la elaboración de reportes de audiencias, rankings de medios, mapeo OOH y otros análisis para respaldar al equipo de planificación.

Educación

Graduado o egresado de carreras como Mercadeo, Publicidad, Comunicaciones o afines.

Experiencia

Experiencia en agencias de medios y/o compras. Al menos 1 año.

Otros conocimientos

Manejo intermedio avanzado en Microsoft Excel y Power Point.
Inglés Intermedio
Fuerte orientación al detalle y habilidades de organización
Comunicación clara y asertiva, habilidad para trabajar en equipos colaborativos
Disposición de aprender y crecer en un entorno dinámico 

Nuestra pasión por dar forma a la próxima era de los medios incluye invertir en nuestros colaboradores para ayudarlos a dar lo mejor de sí, y estamos tan comprometidos con el crecimiento del talento como lo estamos con una inversión responsable en medios. Los empleados de WPP Media pueden acceder a las redes globales de WPP Media y WPP para seguir sus intereses, ampliar sus redes y aprender a la vanguardia del marketing y la publicidad.

WPP Media es un empleador que ofrece igualdad de oportunidades y considera a los candidatos para todas las posiciones sin discriminación ni distinción por características personales. Estamos comprometidos con fomentar una cultura de respeto en la que todas las personas se sientan parte y tengan las mismas oportunidades de desarrollo profesional.

Para más información sobre cómo procesamos la información que nos proporcionas, te invitamos a leer nuestro Aviso de Privacidad (https://www.wppmedia.com/pages/privacy-policy). Aunque agradecemos todas las postulaciones recibidas, únicamente se contactará a los candidatos seleccionados para una entrevista.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

The Planner is responsible for transforming client briefs into integrated, insight-driven media strategies that deliver measurable business impact. This role leads the end-to-end planning process across traditional and digital channels, ensuring data-backed decision-making, strategic alignment, and budget efficiency. The Planner collaborates closely with buyers, internal stakeholders, and clients, playing a key role in campaign design, vendor negotiations, and performance analysis.

• Analyze client briefs and develop strategic media plans aligned with brand objectives and performance KPIs.
• Conduct in-depth audience segmentation and brand persona analysis using data from Nielsen, Ipsos, Integra metrics, Adintel, Tabscan, Ibope, CDI and proprietary sources.
• Negotiate rates and inventory with media vendors to ensure cost-efficiency and delivery against plan.
• Maintain healthy performance benchmarks and monitor the point of diminishing returns in media investments.
• Identify and recommend innovative media opportunities and non-traditional placements that add strategic value.
• Supervise buyers, ensuring proper campaign execution, on-time implementation, and alignment with approved strategies.
• Elevate media performance and spend report developed by Account Executives tying back to campaign objectives and providing clear, strategic insights to clients.
• Lead media flowchart development and ensure budgets, KPIs, and timelines are accurate and consistently updated.
• Forecast investment and media delivery to avoid budget deviations, and coordinate with finance and systems to ensure monthly contracted spend matches execution.
• Support the Account Director in client-facing meetings, and lead presentations when needed to optimize time and team capacity.
• Join activation or integration events to ensure brand message and media strategy are being properly executed.

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• Bachelor’s degree in Communications, Advertising, Marketing or Business Administration.
• 2–3 years of experience as a media planner in an agency or media-related environment.
• Ideal certifications: Google Ads, Meta Blueprint, or other digital planning/analytics credentials.
• Proficient in audience and media planning tools such as Nielsen, Ipsos, Adintel, Integrametrics, Intersoft, Tabscan.
• Strong Excel skills (pivot tables, formulas, charts, filters) and proficiency in PowerPoint
• Strong attention to detail and organizational skills.
• Clear and assertive communication; ability to work well in teams.
• Intermediate to advanced English proficiency (spoken and written).

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

Your Purpose 

The Compliance Officer will help leading the compliance duties in El Salvador to ensure that the company operations and business goals function in a legal and ethical manner. You will be responsible for developing compliance and AML/TF programs, reviewing company policies, advising management on possible risks, and responding to authorities’ inquiries.

This role is critical in ensuring that our operations adhere to all regulatory requirements set forth by all relevant authorities.

This position is on-site, so the candidate will need to be physically present in El Salvador.

Reports To

Chief Legal Officer 

What You Will Do 

• Develop, implement and manage an organization's compliance program to ensure the organization operates in accordance with the federal laws and applicable regulation.
• Prepare policies for identification and knowledge of the Client (KYC). 
• Verify that the company complies with the information and documentation requirements of the authorities.
• Verify that the company complies with the orders of securing or unblocking of accounts or resources related to any AML/TF matters.
• Define the criteria, measures and procedures to be adopted in order to comply with the regulations.
• Develop and review company policies.
• Coordinate with regulators audits and requirements.
• Plan, implement and oversee risk-related programs.
• Regular audits to identify possible weaknesses or risks.
• Create and coordinate proper reporting channels for compliance issues.
• Develop company compliance communications.
• Coordinate and schedule required compliance training for employees.
• Implement and manage an effective compliance program.
• Create and manage effective action plans in response to audit discoveries.
• Resolve employee concerns about compliance.
• Determine compliance metrics and tracking them.
• Revise, provide insightful inputs and sign off on new financial products to ensure it is compliance with local regulation.
• Remain up to date on laws related to the organization, inform the impacted teams to react accordingly and update policies accordingly.
• Perform compliance audits to determine whether established protocols are being followed and where they can be improved.
• Maintain up to date written documentation and policies related to the organization's business activities.
• Monitor activities of customers transactions.
• Coordinate the follow-up activities of Operations and the investigations to be carried out at the institutional level.
• Verify that the corresponding alerts have been analyzed and the respective investigations have been analyzed and documented, which shall be recorded in files or records.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.