MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina

The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.

From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live.

What you'll do:

The Engagement Manager partners with the sales team during the presales process to represent MaintainX’s professional services organization and explain our client onboarding methodology. They participate in customer discovery sessions to understand business needs and use that knowledge to propose clear, achievable implementation plans that demonstrate MaintainX’s structured approach to success.

Once a customer commits to moving forward, the Engagement Manager leads the transition from sales to implementation — ensuring that all stakeholders understand project scope, timelines, responsibilities, and deliverables. They serve as a trusted advisor and single point of accountability during this critical period, helping clients navigate each step of onboarding with confidence and clarity.

Throughout the engagement, the Engagement Manager monitors delivery progress, facilitates communication between MaintainX teams and the customer, and proactively manages any changes or challenges that may arise. Their focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.

Ultimately, the Engagement Manager’s success is measured by how well clients understand and embrace the onboarding process, how accurately expectations are managed, and how confidently customers move through implementation toward successful adoption.

About you:

• 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
• Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
• Strong presentation, facilitation, and relationship-management skills.
• Demonstrated experience managing client expectations and aligning multiple stakeholders.
• Familiarity with project management methodologies and delivery frameworks.
• Experience in manufacturing, maintenance, or industrial technology environments preferred.
• Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
• Bachelor’s degree in Business, Engineering, or a related field (MBA or PMP certification a plus).

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, and healthcare to move from reactive chaos to proactive control.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why Join Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work impact global brands immediately.
• Hyper-Growth Trajectory: With high growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Relay, a dynamic and rapidly growing tech startup based in Raleigh, is on a mission to revolutionize frontline work. For decades, technology has supercharged the desk worker while leaving behind the 80% of the global workforce who don’t sit at a desk. The result is a staggering 90% productivity gap between information workers and frontline teams. At Relay, our mission is to close this gap by building the Intelligent System of Action that helps frontline teams SOAR. We’re building tools that meet frontline workers where they are, capturing tribal knowledge, and turning communication into action. By leveraging our connected cloud ecosystem and AI, we empower these essential teams to communicate more effectively, work more safely, and operate more productively.

The products you will help define and deliver fall into two critical areas: customer-facing products designed to empower our frontline workers, and internal-facing systems that drive Relay's operational efficiency and business scalability. These internal products include systems like our contract management and billing platform (Cirrus) and the account management front-end (HQ), which primarily serve our Sales and Customer Success teams. Depending on business needs and your fit, the scope of this role may include dedicated focus on either customer-facing or internal-facing products, or a combination of both.

Job Overview:

As an Associate Product Manager (APM) at Relay, you will help define and deliver products that drive our business forward. You'll partner closely with engineering, and cross-functional stakeholders to ship features that delight customers and accelerate Relay's growth.

You will act as the crucial bridge between our engineering team and the rest of the business—translating customer needs, market signals, and stakeholder input into clear, well-framed problems for engineering to solve. This is a hands-on role designed for someone who thrives at the intersection of technology, customer empathy, and business impact. You'll have meaningful ownership from day one and will be encouraged to leverage AI and automation to push the boundaries of what our products can do. This role will be based full time in person in our Raleigh, NC headquarters.

Our Product Philosophy:

At Relay, Product Management is rarely about having all the answers; it is about having the most complete context, maintaining discipline, and acting as the steady hand that guides our teams forward. In this role, you will be expected to:

• Provide Context, Not Just Tasks: You will not simply hand over a list of stakeholder requests. You will deliver well-framed, clearly articulated problems to Engineering, ensuring they know not just what we are building, but the clear rationale behind why it matters right now.
• Own the Stakeholder Friction: When issues arise, you will absorb and resolve them. You will understand the technical constraints of your product area well enough to solve issues directly with stakeholders, rather than bringing raw, unfiltered issues to the engineering team.
• Be a Calming, Decisive Presence: You will act as a buffer against competing demands, ensuring you do not bring chaos, panic, or unnecessary urgency to engineering.
• Contribute to Global Optimization: You will synthesize business objectives and technical constraints and surface your recommendations to product leadership so they can globally optimize and prioritize across all engineering work streams, cutting through the organizational noise to determine the highest and best use of the team's time.

What You Will Do:

Product Strategy & Delivery

• Drive the roadmap for your product area, collaborating with Engineering to deliver viable, high-impact products and ensure timely, high-quality delivery.
• Write detailed user stories for both new features and product enhancements.
• Participate actively in sprint planning and stand-ups, ensuring clarity and momentum throughout the delivery process.

Customer & Stakeholder Engagement

• Develop a deep understanding of your users—whether external customers or internal teams—through interviews, data analysis, and direct engagement.
• Document, analyze, and prioritize feedback through structured discovery work and review of feedback channels.
• Represent the voice of the customer in sprint planning and product reviews to ensure that business and user goals remain aligned.
• Drive product adoption and enablement by developing clear release notes, training materials, and alignment sessions with go-to-market and customer-facing teams.

AI & Automation Integration

• Collaborate with our engineering team to fine tune models that harness our proprietary data sources and durable customer value.
• Proactively identify opportunities to leverage AI/ML to enhance our products, derive deeper insights, and unlock new value for users. 
• Design and implement strategies that automate manual workflows, allowing customers and internal teams to focus on the work that matters most.

What You Will Bring to This Role:

• 0–3 years of experience in Product Management, preferably within an enterprise software or SaaS environment.
• A Bachelor's degree in Business, Econ, Computer Science, or related technical or field.
• A strong blend of business and technical acumen, with the ability to engage meaningfully and add value in discussions encompassing both technology and business strategy.
• Curiosity about emerging technologies: A keen interest in staying abreast of cutting-edge technologies, particularly within the AI and automation space, and identifying how they can create new value for users.
• A passion for entrepreneurship with the ability to thrive and react proactively to changing business needs within a dynamic, high-growth startup environment.
• A builder mindset and eagerness to roll up their sleeves and defeat inertia to create customer value
• Excellent communication and interpersonal skills, with the ability to build strong relationships across internal teams and stakeholders.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Join Us On-Site in Raleigh!

Joining Collibra’s People Technology, Analytics, & Operations team 

Collibra is at a technological inflection point, moving beyond traditional SaaS administration toward a future where AI-driven automation is the backbone of our People Strategy. As the Senior Manager of People Technology, you will be the architect of an AI-First People Technology ecosystem—one that determines not just how we use our current stack, but how we evolve it. You will lead a global team in building a roadmap that integrates intelligent automation into our workflows, ensuring our technology strategy directly drives Collibra's business objectives.

We look for leaders who challenge the status quo, prioritize ethical AI implementation, and operate as strategic consultants to the business.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Manager, People Technology & Strategy at Collibra is responsible for

• AI-First Strategy: Designing and orchestrating a forward-looking technology roadmap with AI at its center, including leading rigorous build-vs-buy decisions.
• Strategic Advisory: Acting as a lead consultant to People & Places leadership by translating HR technology initiatives into clear business value and executive-ready messaging.
• Automation Architecture: Systematically eliminating manual work through AI and Workato iPaaS integrations across Talent Acquisition, Finance/Payroll, and IT.
• Ecosystem Management: Overseeing the administration, security, and data integrity of Workday, Greenhouse, and Peakon to ensure they feed high-quality data into our systems of intelligence.
• Team & Vendor Leadership: Managing a team of two (with growth potential), leading vendor QBRs, and owning the end-to-end lifecycle of system updates and change management.

You have

• 8+ years of experience in People Technology, with a strong preference for Workday and Greenhouse ATS.
• 4+ years in a management or team lead capacity, with a proven track record of developing people and managing resources dynamically.
• Proven expertise in automation and AI tools, specifically with Workato iPaaS and LLMs like Claude, Gemini, or NotebookLM.
• Strong experience in strategic roadmapping and the ability to present complex technical concepts to senior executive leadership.
• Demonstrated success in benchmarking systems and managing vendor relations/contract renewals.
• A bachelor’s degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.

You are

• An AI-Native Leader: You don't use AI as a feature; you use it as a foundation to solve workflow problems and challenge manual assumptions.
• A Strategic Architect: You think like a Product Manager and view systems as a lever for competitive advantage, not just a database.
• A High-Level Communicator: You are comfortable translating technical roadmaps into business value with clarity and confidence.
• An Agile Leader: You thrive in fast-paced environments, coaching your team to lead conversations and act as trusted advisors.
• An Orchestrator: You bring structure to ambiguity, aligning stakeholders and keeping complex, high-priority projects moving forward.

Measures of success

• Within your first month, you will immerse yourself in Collibra’s current People tech stack (Workday, Greenhouse, Workato), establish relationships with your direct reports, and audit existing manual workflows.
• Within your third month, you will deliver a draft of the AI-First People Technology roadmap and identify the first three high-impact automation opportunities to eliminate tactical work.
• Within your sixth month, you will have executed the initial phases of the AI roadmap, demonstrated measurable efficiency gains through Workato integrations, and built a business case for future team capacity expansion.

Compensation for this role

The standard base salary range for this position is $152,000 - $190,000 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

We are currently seeking a Project Manager to join our Living team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process for multi-family, mixed-use and senior living projects, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 10+ years of design experience is preferred
• Experience in the Living market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager with acute care experience to join our Healthcare team in our Raleigh office. This individual will manage projects within our healthcare practice that involve providing immediate and short-term treatment for severe injuries or illnesses, typically in a hospital setting. The acute care sector includes services that offer intensive medical treatment for patients who require constant care, such as those in emergency rooms, intensive care units (ICUs), or surgical wards.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 8+ years of design experience is preferred
• Experience in the Healthcare market, specifically with Acute Care preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager to join our K-12 team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 10+ years of design experience is preferred
• Experience in the K-12 market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager to join our Higher Education team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 10+ years of design experience is preferred
• Experience in the Higher Education market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

We are currently seeking a Project Manager to join our Healthcare team in our Raleigh office. You are passionate about design and devoted to quality. You possess the organizational skills to prioritize tasks and handle multiple deadlines, a thorough knowledge of relevant codes, operations, processes and trends, a demonstrated ability to mentor and manage teams, and foster and nurture Client relationships. In this role, you will play a pivotal role in the design process, working closely with clients, project teams, and stakeholders to bring visionary architectural concepts to life.

A Day in the Life:

• Work side by side in a team environment with our Clients, Consultants, Design Leaders, Architects, Interior Designers, Urban Planners and Emerging Professionals on active production projects
• Prepares strategic plans, serves as the primary contact with clients
• Responsible for contract negotiations, billing, AR, performing close-out and archiving duties for Projects
• Manage budgets, schedules, and programs, including team assignments, estimating fees, determining scope of work, and proposal preparation
• Responsible for facilitating and sealing contract documents as the Architect in Responsible Charge, coordinating and obtaining the sign-off from quality assurance and studio and | client leadership for all required tasks
• Develop design assignments throughout all project phases
• Coordinate architectural drawings across disciplines
• Support communication between project team, client, vendors, contractors, and consultants
• Play an integral part in overall client satisfaction, design quality and profitability of all projects undertaken that contribute to the firm’s strategic priorities

Your Strengths as a Project Manager:

• Technical production skills are necessary and require a demonstrated ability to effectively produce design and construction documents
• Proficiency in Revit is preferred
• Understanding of relevant codes such as state building codes, ANSI 117.1, BOMA
• LEED accreditation or interest in achieving accreditation is preferred
• Collaborates closely with Project Architect to facilitate internal design team leadership

What You Bring To The Table:

• Registered Architect with Bachelor’s Degree or Master’s Degree in Architecture from a NAAB-accredited university
• 8+ years of design experience is preferred
• Experience in the Healthcare market preferred

A cover letter, resume and portfolio demonstrating Revit skills and rendering abilities are required.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

This Senior Enterprise Account Manager role is crucial for driving revenue growth within the financial services sector, specifically by maximizing share of wallet and identifying opportunities for cross-selling and up-selling additional services to support the company's vision to become the preferred voice communications provider for North American based Finance Institutions. The position requires a tenured professional to strategically manage key enterprise accounts, providing expertise in complex cloud migration and high-resiliency telecom solutions that address critical industry demands like anti-fraud, network redundancy, and seamless integration with CCaaS/UCaaS platforms. The manager will act as a trusted advisor, helping customers achieve business continuity and control over their voice communications.

What You'll Do:

• Develop and execute strategic account plans to maximize revenue growth and "share of wallet" within assigned key enterprise accounts in the financial services.
• Identify and drive complex cross-selling and up-selling opportunities, specifically focusing on cloud migration, high-resiliency telecom, and integrated CCaaS/UCaaS solutions.
• Act as a trusted technical and strategic advisor to C-level executives and key stakeholders, guiding customers on achieving business continuity and optimizing their voice communication infrastructure.
• Apply deep domain expertise to position and sell high-resiliency solutions that directly address critical industry demands, including anti-fraud protection and network redundancy.
• Cultivate and maintain executive-level relationships, leading complex contract negotiations and ensuring high customer satisfaction and retention.
• Serve as the primary internal orchestrator, collaborating across Product, Legal, Infosec, and Operations teams to       structure complex deals, resolve critical issues, and align internal resources to meet enterprise customer requirements.
• Manage a robust and accurate sales forecast and pipeline of opportunities, ensuring high data integrity and providing executive-level reporting on account health and progress against strategic business objectives.

What You Need:

• Education:  
  • BS/BA Degree or equivalent experience
• Experience: 
  • 5+ years of experience managing business development activities with a proven track record of achievement
• Knowledge: 
  • Deep, applied domain expertise in the Financial Services and Telecom sectors, specifically concerning complex cloud migration, high-resiliency voice solutions (network redundancy, anti-fraud protection), and meeting stringent global regulatory compliance requirements in UCaaS and CCaaS environments. Must understand how to leverage API-first platforms for software-centric telecom solutions.
• Skills:
  • Exceptional ability to cultivate C-level relationships and lead complex contract negotiations; proven expertise in strategic account planning, pipeline management, and value-based solution selling; strong cross-functional collaboration and communication skills (written and verbal).

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Executive Assistant

Location: Raleigh NC 

We’re looking for a highly organized and dependable Executive Assistant to support our Senior Leadership team in Raleigh. This role focuses on ensuring day-to-day operations run smoothly by managing schedules, coordinating logistics, and supporting office operations.

You’ll play a key role in keeping the Raleigh office organized and running efficiently, while also providing administrative support across legal and compliance. This is a great opportunity for someone who is detail-oriented, proactive, and excited to learn how a high-growth company operates.

What You'll Do

Executive Support 

• Provide administrative support to Senior Leadership in Raleigh, including our Chief Growth Officer, Chief Operating Officer and additional SVPs 
• Support legal and compliance processes, including contract coordination and documentation management
• Manage calendars, schedule meetings, and coordinate availability across teams
• Assist with meeting logistics, including preparing materials and tracking follow-ups
• Coordinate travel arrangements, including flights, hotels, and itineraries
• Support logistics for team meetings, offsites, and internal events
• Help keep priorities organized and ensure nothing falls through the cracks

Office Operations 

• Serve as the Raleigh office manager, ensuring the workspace runs smoothly day-to-day
• Coordinate with vendors, manage office supplies, and handle deliveries
• Create a professional, organized, and welcoming environment for employees and visitors
• Assist with in-office meetings and team needs

Event Planning

• Support the Executive Business Partner with all events including onsites, offsites, leadership summits and company-wide events
• Manage all Raleigh-based events as primary point of contact and organizer 

About You

• 1+ years of experience in executive support, operations, or a similar role (Executive Assistant, Business Partner, Operations Coordinator, or similar)
• Experience planning and managing event planning
• Strong organizational skills and attention to detail
• Professional, clear communicator with strong written communication and oral communication 
• Ability to multi-tasks across work streams and reliably deliver high-quality results
• Positive attitude and willingness to jump in wherever needed
• Ownership mentality — you don't wait to be told what needs to happen; you see it and handle it
• Discretion and judgment — you'll be exposed to sensitive strategic, financial, and personnel information and can be trusted completely
• Comfortable in a fast-paced, high-growth environment where priorities shift and no two weeks look the same

About Us

At Home Solutions, we’re on a mission to build a more innovative future for home services. Since 2017, we’ve been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach.

We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

Backed by Three Ships, a growth equity firm that builds and scales digital businesses, Home Solutions is powered by a high-performance, high-ownership culture. We value people who act with urgency, challenge the status quo, and are motivated to build something enduring in one of the largest, most under-digitized categories.

Why You Should Join Us

• Results: We’re building a high-growth, high-performance business with strong momentum and meaningful impact across the home services ecosystem.
• Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  Home Solutions is shaping the industry’s digital transformation and creating innovative experiences to better serve consumers and service providers.  
• Ownership & Impact: We operate with a high-ownership culture where individuals are expected to drive outcomes. You won’t just execute—you’ll help shape the business.
• Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
• Career Growth: We’re building quickly, which means new opportunities emerge constantly. If you’re hungry to grow, you’ll have the chance to move fast and take on more.
• Stability: As a privately held, debt-free company, we make disciplined, long-term financial decisions—investing in sustained growth and pursuing strategic acquisitions.
• Culture: We’re a team that plays to win- holding a high bar for excellence while creating an environment where people enjoy the work and the people they do it with.

The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

Levitate is growing — in headcount, in locations, and in the complexity of the systems and tools that power our people and operations. We're looking for a Manager, IT Operations to lead our IT function at a critical inflection point: from a tactical, reactive support model to a strategic, proactive one.

This is a leadership role for someone who can think architecturally about systems and infrastructure, manage and develop a small team, and act as a trusted partner to the Sr. Director of Operations, SVP of Engineering, and cross-functional leadership on all things IT. You'll own our IT strategy, systems architecture, AI tooling governance, compliance posture, and day-to-day IT operations while building the team and processes that allow Levitate to scale confidently across multiple locations.

The right person for this role brings both technical depth and people leadership. You can have a credible conversation with an engineer about infrastructure decisions and turn around and translate that into clear direction for a Coordinator resolving a support ticket. You're comfortable with ambiguity, thrive in lean environments, and are energized by building something, not just maintaining it.

What You'll Own

IT Strategy & Architecture

• Define and maintain Levitate's IT systems architecture — how tools are selected, integrated, and governed across the organization
• Serve as the primary IT thought partner to the Sr. Director of Operations and collaborate closely with the SVP of Engineering on infrastructure decisions, systems integrations, and technical architecture
• Evaluate new technologies and make recommendations that balance business needs, security posture, cost, and scalability
• Own the IT roadmap, including multi-site infrastructure strategy as Levitate continues to expand across Raleigh, Toronto, and future locations

AI Tooling Governance

• Own Levitate's AI tooling strategy including access governance, departmental alignment, contract management, and ongoing evaluation of AI platforms (e.g., ChatGPT Enterprise, Claude, and emerging tools)
• Conduct regular access audits to ensure the right teams have access to the right tools, aligned with our compliance and risk tolerance
• Stay current on the AI tooling landscape and bring forward-thinking recommendations on how Levitate can use AI to operate more efficiently and securely

Security, Compliance & Risk

• Own IT's role in Levitate's SOC 2 Type 2 and HIPAA compliance programs, serving as a primary resource and technical partner to our Compliance Specialist
• Maintain and evolve our security tooling stack, including endpoint protection (CrowdStrike), access management, and identity governance
• Ensure least-privilege access principles are applied consistently across all systems and locations
• Support compliance readiness for additional frameworks as the business requires (PCI, etc.)
• Proactively assess IT risk and bring recommendations to leadership before issues escalate

Systems Ownership & Administration

• Oversee system administration across Levitate's core IT stack — including Google Workspace, Zoom, Microsoft 365, MDM, JumpCloud, and other business-critical platforms
• Own SaaS license governance including renewal management, license optimization, and vendor relationships across the IT stack
• Own hardware and asset management lifecycle: procurement, enrollment, tracking, and offboarding across all locations
• Own and evolve our IT ticketing and service management solution, ensuring the team is delivering consistent, measurable support to the business
• Define standards and documentation for IT systems, configurations, and processes so knowledge is institutional, not individual
• Own and manage the internal IT budget, including partnering with Finance and cross-functional teams on annual planning, tracking spend, and identifying opportunities to optimize and reduce ongoing recurring costs across the IT stack

People Leadership & Team Development

• Manage, coach, and develop individual contributors on the IT Operations  team
• Set clear expectations, provide regular feedback, and create development pathways that grow the team's capability over time
• Build team structure and processes that scale including clear intake, prioritization, and escalation frameworks
• As Levitate grows, partner with the Sr. Director of Operations to define and hire dedicated IT resources as needed

Cross-Functional Partnership

• Act as a systems and IT consultant to department leaders evaluating new tools or processes — providing architecture input, security review, and integration guidance
• Collaborate with HR, Finance, RevOps, and other functions to ensure systems implementations are designed well, integrated cleanly, and maintained effectively
• Partner with the SVP of Engineering to maintain clear ownership boundaries between IT operations and engineering infrastructure, ensuring alignment without duplication

What We're Looking For

Required

• 5+ years of experience in IT management, systems administration, or IT operations with at least 2 years in a people leadership or team lead role
• Demonstrated experience owning IT infrastructure and systems architecture in a multi-site or distributed environment
• Hands-on experience with endpoint security and protection platforms (CrowdStrike or equivalent)
• Strong working knowledge of Google Workspace, MDM solutions, identity and access management (JumpCloud or equivalent), and SaaS application administration
• Experience supporting compliance programs — SOC 2, HIPAA, or similar frameworks
• Proven ability to communicate technical concepts clearly to non-technical stakeholders, and to influence decisions across functions without direct authority
• Strong project management skills and comfort operating in a lean, fast-moving environment

Preferred

• Experience in a SaaS company or high-growth technology environment
• Familiarity with AI tooling governance — evaluating, managing, and auditing AI platform access across an organization
• Experience building or scaling an IT function, not just inheriting one
• Background managing IT across multiple physical locations
• Relevant certifications (CompTIA Security+, CISSP, or equivalent) a plus

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Daily catered lunches from locally-owned restaurants and diverse snack offerings 
• Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
• Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
• Flexible PTO to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
• Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Position Overview

The Landscape Architecture Practice Manager will lead and oversee the operational management of a landscape architecture team (generally comprising between one and four employees), ensuring efficient project execution, high-quality design standards, and client satisfaction. This role combines project oversight, resource management, and business development support to drive growth and excellence within the practice. They will also begin contributing more thoroughly to the strategic vision and execution for the practice.

Key Responsibilities 

Project Oversight:

• Lead and manage complex landscape architecture projects from conceptual design through construction administration, ensuring adherence to budget, schedule, and quality standards
• Ensure effective workload distribution among project team by evaluating project requirements and team capacities. Develop and implement strategic approaches to effectively manage team backlog
• Review and approve design concepts, technical documents, and construction details to ensure compliance with industry standards and client expectations
• In conjunction with departmental leadership, establish, promote, and assure quality on P+D projects deliverables by developing and implementing consistent QA/QC procedures and practices
• Occasionally undertake production work to support project timelines and deliverables, ensuring hands-on involvement in design and planning processes while balancing leadership responsibilities
• Lead conflict resolution and negotiation efforts to address project challenges while maintaining a focus on collaborative solutions

Team Leadership/Development:

• Mentor and support the professional growth of team members, fostering a culture of collaboration, creativity, and excellence within the practice
• Provide guidance and training on design techniques, project management, and industry best practices to enhance team performance
• Participate in salary reviews and performance evaluations as needed

Financial Management:

• Oversee project budgets, monitor financial performance, and implement strategies to maximize profitability while delivering exceptional design solutions
• Participate in contract development and financial forecasting for the practice
• Review Billing Review Report (BRRs) from accounting ensuring accuracy, alignment with project scope, and timely communication with stakeholders for any clarifications or adjustments needed
• Regularly prepare and present comprehensive updates and performance reports to department leadership, highlighting project progress, team achievements, and areas for improvement, ensuring alignment with organizational objectives and facilitating informed decision-making

Business Development/Outreach:

• Cultivate and maintain strong relationships with clients, stakeholders, and community partners to secure new business opportunities and repeat work
• Lead the preparation of proposals, presentations, and qualifications packages that effectively communicate the firm’s capabilities and design vision
• Help to organize and lead community meetings, workshops, and outreach efforts to engage the public and gather feedback on proposed designs and planning initiatives

Strategic Leadership:

• Assist Practice Leads and other department leaders in developing and implementing the strategic vision for the landscape architecture practice, aligning it with the overall goals of the broader department and Firm 
• Identify emerging trends in landscape architecture and sustainability, integrating them into the practice to enhance innovation and competitiveness

Collaboration and Coordination:

• Collaborate with other disciplines to ensure integrated project delivery and enhance overall project outcomes
• Coordinate with regulatory agencies, municipalities, and community organizations to ensure compliance with codes, permits, and community standards
• Foster effective partnerships with corporate services including Accounting, Admin Services, and HR among others, to streamline processes, ensure compliance, and enhance operational efficiency 

Skills + Experience 

• Bachelor’s degree from an accredited program in Landscape Architecture, Urban, Regional, or Community Planning, or a related field. Master’s degree preferred
• Possess a minimum of 7 years’ experience in planning, design, or related field
• RLA licensure required
• Maintain proficiency with essential technologies and software including AutoCAD, Adobe Creative Suite, Microsoft Office, etc.
• Exhibit deep expertise in design, planning, and regulatory standards, ensuring project compliance and alignment with industry requirements and best practices
• Exhibit adaptability and resilience in a fast-paced work environment, effectively responding to changing project demands and challenges while maintaining focus and performance
• Ability to work within a collaborative team environment, communicate effectively with project team and leadership
• Demonstrate exceptional oral and written communication skills and interpersonal expertise to effectively present complex materials to clients, project teams, stakeholders, and the general public, fostering clear understanding and engagement across all audiences
• Commitment to team success and personal career growth
• Skillfully manage multiple competing priorities, applying strong organizational and time management skills to ensure timely delivery and maintain project momentum across all phases

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions, however when conducting field work, exposure to outside environmental conditions should be expected. 
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. When working in the field, the need to carry, lift and push/pull up to 50 or higher pounds may occur. 
• Field based work will involve long-term standing and frequent walking as well as include common hazards encountered while maneuvering through project sites. 
• Must have the ability to see, smell, hear, talk, climb, balance, stoop, kneel and twist, crouch, crawl, reach, grasp, sit, stand, and walk. 
• Additional physical duties may be required as necessary.

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem.

With a staggering 461% three-year revenue growth rate, Raleigh, NC-based Relay was recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

This is a full-time, in-office role based in our Raleigh, NC headquarters, requiring 4 days per week in the company office (Monday - Friday). This role is anticipated to have travel requirements up to 20%.

Role Overview:

At Relay, our Customer Success Manager (Enterprise Multi-Site Hospitality) role involves serving as a customer strategist responsible for managing an expanding portfolio of Enterprise Multi-Site accounts that showcase the versatility of the Relay platform. It is a key revenue-generating and strategic partnership position within the Hospitality sector. The focus is on value realization, account-based expansion, and fostering site-level success to promote growth within broader Enterprise contexts.

This team goes beyond maintaining current states; they drive significant value from existing sites and develop multi-threaded relationships from frontline teams to corporate offices. Ensuring customers leverage Relay’s core value proposition and latest roadmap applications is essential for driving operational excellence.

Relay is at a transformative inflection point, and our Hospitality segment is the cornerstone of our enterprise growth strategy. As a CSM in this sector, you will manage a sophisticated book of business consisting of major hotel brands and management companies, requiring you to be an expert in hospitality operations and guest experience workflows. You will have the opportunity to define "what excellence looks like" at scale, ensuring these high-profile customers remain a vital part of our steep growth trajectory.

What you will do:

• Account Based Selling & Multi-threading:
  • Execute a "Bottoms-Up, Tops-Down" strategy in partnership with Sales, leveraging site-level wins to accelerate logo velocity and expansion across national hospitality brands and management companies.
  • Perform deep organizational mapping to ensure total coverage, engaging both property-level General Managers and regional/corporate-level stakeholders.
• Revenue Ownership (Retention & Expansion):
  
  • Own the net-revenue growth of your portfolio, which includes minimizing contraction, driving user expansion, and enabling feature upsells and hardware refreshes across your existing sites.
• Strategic Value Realization & Book Management:
  
  • Use data to interpret health trends across your book and design customer engagements accordingly.
  • You are responsible for customers deriving maximum value from Relay, ensuring site-level success, site expansion, and, where applicable, progressing corporate partnerships. You embody the brand and build trust in Relay with every customer interaction.
• Cross-Functional Advocacy:
  • Serve as the "Voice of the Customer" internally by relaying property-level feedback and operational friction points to internal teams to ensure a seamless customer experience.
  • Partner with Support and Billing to ensure any escalations have timely resolution.

What You'll Have

• Experience: 3-5 years of experience in Customer Success, Account Management, or Sales. Proven track record of retention, expansion, and lead generation from your book of business.  
• Proven Revenue Ownership: Strong commercial negotiator anchored in driving value and win-win outcomes. You are comfortable owning a revenue number, navigating complex contract negotiations, and connecting product metrics to a customer’s bottom line.
• Self-Starter & Constant Learner: You have an entrepreneurial spirit and aim to deeply understand the varied markets in your command, enabling effective account strategies that lead customers to achieve their goals with Relay.
• Data & Technical Curiosity: Technology is ever-changing; you can iterate and build from an informed perspective, drawing on a deep understanding of customer data and the role AI plays in enabling customer workstreams.
• Strategic Communication: Ability to frame complex risks and opportunities with customers and provide internal advocacy for cross-functional stakeholders. You can navigate disagreement with logic and empathy.
• Technical Aptitude: Curiosity and capability to master a sophisticated hardware+software platform. You must be able to articulate Relay’s technical advantages over legacy radio incumbents.
• Builder Mentality: Ability to thrive and react to changing business needs within a high-growth environment. You are a self-starter who contributes to writing the playbook rather than just following one.

About us: Relay culture, benefits & perks:

First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week. 

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

Senior Revenue Accountant

Relay, a Raleigh-based venture backed technology company, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Senior Revenue Accountant who will thrive in a dynamic high-growth start-up environment. 

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution incorporates software and AI to offer a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. 

This role will be based in our Raleigh, North Carolina HQ. 

What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Finance team to support this growth!

As the Senior Revenue Recognition Accountant, you will manage and execute the Company's revenue accounting function. This role encompasses handling all revenue recognition and accounting activities, performing critical contract reviews, and collaborating directly with the Senior Manager of Revenue Accounting to advise internal business partners on complex revenue arrangements. Success in this position requires building strong, cross-functional relationships with Sales, Operations, Legal, and Finance teams (including Billing and FP&A).

What you will do:

• Develop a deep understanding of Relay products and the order-to-cash cycle to provide accurate revenue recognition guidance based on authoritative literature and company’s policies
• Responsible for the preparation of monthly revenue recognition journal entries, AR, unbilled receivable and deferred revenue reconciliations, and other monthly close related tasks as assigned
• Review sales/purchase orders, specific customer contracts and invoices for completeness, accuracy, and proper revenue accounting treatment including multiple performance obligations arrangements. Document and account for new sales or renewal contracts in accordance with ASC 606
• Analyze and communicate the monthly P&L performance (specifically revenue and cost of revenue) through the preparation and presentation of concise financial summaries for monthly close meetings
• Prepare and review of detailed workpapers and supporting schedules, ensuring readiness for external audits and due diligence requirements
• Document, update and refine the Company’s revenue recognition policy as well as participate in continuous improvements to further scale and streamline our revenue process 
• Assist the Sr. Manager, Revenue Accounting in developing and implementing best practices for revenue recognition processes, and internal procedures. 
• Collaborate closely with FP&A to ensure alignment on the calculation and reporting of key internal revenue metrics and KPIs
• Partner with the Billing team to execute monthly collections analysis and accurately calculate the A/R allowance 
• Support broader accounting team initiatives and special projects through cross-functional collaboration

If this sounds like a great new professional adventure and you are looking to work in a supportive and growing business apply now! Our team is excited to hear from you!

What you will have:

• 4-6 years of public accounting
• BA/BS degree in Accounting, Business, Finance, or other relevant field
• CPA designation or currently pursuing a CPA
• Deep understanding and knowledge of US GAAP, as well as accounting and financial processes
• Advanced proficiency in Microsoft Excel
• Attention to detail and a solution-oriented mindset
• Strong verbal and written communication skills
• Positive attitude and self-motivated
• Ability to establish priorities, work independently, and execute autonomously, close deadlines
• Flexibility with the ability to work in a fast-paced, changing environment

What would be preferred: 

• Extensive hands-on experience and understanding of ASC 606 revenue recognition and experience in revenue accounting
• Experience with accounting at a SaaS company
• Experience working in NetSuite
• Experience with general ledger accounting

About us: company, culture & perks:

We have a culture where we empower our Relayers to do the best work in their lives. We call this idea BWIML (pronounced bee wimmel = Best Work In My Life).

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay.

CPI Security, a leader in security and automation systems is hiring a Residential Security Sales Manager for our team in our Raleigh, North Carolina market. They will be responsible for cost evaluations, and ongoing budget planning for developing current and new markets in the surrounding areas and must be able to thrive in a competitive, fast-paced sales environment, and have strong leadership skills. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers and employees. This individual will be responsible for profitable growth and strategic planning to grow the residential and new construction sales channels. 

What We Are Looking For:

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

This is a full-time, in-office role based in our Raleigh, NC headquarters, requiring 4 days per week in the company office (Monday - Friday).  This role is anticipated to have travel requirements up to 20%. 

Role Overview:

At Relay, our Customer Success Managers (Industrial) are a critical revenue-owner and strategic partner within our rapidly evolving Industrial sector. This role serves as a customer strategist tasked with managing a growing portfolio of Mid-Market and Enterprise Multi-Site accounts. Reporting directly to the Director of Industrial Customer Success, you will focus on value realization, account-based expansion, driving site level success that unlocks growth within an Enterprise.

This team goes beyond maintaining current states; they drive significant value from existing sites, map complex customer organizations to 'farm' accounts, and develop multi-threaded relationships from frontline teams to corporate offices, and identify expansion opportunities that fuel our growth targets. You will own the post-onboarding journey, ensuring every industrial customer utilizes Relay in driving operational leverage in their businesses.

Relay is at a transformative inflection point, moving from a product-centric communications business to a platform-centric AI leader for the industrial frontline. As a CSM in our Industrial sector, you are at the tip of the spear for this evolution. You will have the opportunity to define "what good looks like" in sectors like steel recycling, automotive manufacturing, and logistics. This role offers high visibility, a direct path to influencing our GTM strategy, and the chance to own a significant piece of our steep growth trajectory.

What you will do:

• Revenue Ownership (Retention & Expansion): Own the net-revenue growth of your portfolio. You are responsible for minimizing contraction, driving user expansion, feature upsells, and hardware refreshes within your existing sites.
• Strategic Account Mapping & Multi-threading: Identify and build champions across departments, sites, and corporate functions. You will perform deep organizational mapping to ensure total coverage, engaging both site operating leaders and executive decision-makers.
• Account-Based Motion Partnership: Partner closely with Sales counterparts to execute a "Bottoms-Up, Tops-Down" strategy. Use your site-level successes to expand corporate-level partnerships that accelerate logo velocity across regional and national footprints.
• Strategic Value Realization & Book Management:  Use data to interpret health trends across your book and design customer engagements accordingly.  You are responsible for customers deriving maximum value from Relay ensuring site level success while progressing corporate partnerships. You embody the brand and build trust in Relay with every customer interaction you lead.
• Cross-Functional Advocacy: Serve as the "Voice of the Industrial Customer" internally. Partner with Product, Marketing and Sales as we refine our product offerings for the industrial frontline, including implementation of new hardware, deploying new features, and leading initial upsell motions within your book of business. Partner with Support and Billing, ensuring any escalations have timely resolution for your customers.

What You'll Have

• Experience: 5+ years of experience in Customer Success, Account Management, or Sales. Proven track record of managing complex, multi-site B2B accounts with account-based motion growth, preferably within the Industrial, Manufacturing, or Logistics sectors.
• Proven Revenue Ownership: Strong commercial negotiator anchored in driving value and win:win outcomes with customers. You are comfortable owning a revenue number, navigating complex contract negotiations, and connecting product metrics to a customer’s bottom line.
• Self-Starter & Constant Learner: You have an entrepreneurial spirit, and aim to deeply understand the market and customers in your command enabling more effective account strategies and leading customers to achieve their goals with Relay.
• Data & Technical Curiosity: Technology is ever changing and this leader can iterate and build from an informed point of view both in deep understanding of customer data as well as the role AI and technology continue to play in enabling your customers and your own workstreams.
• Strategic Communication: Ability to frame complex risks and opportunities with customers and internal advocacy for cross-functional stakeholders. You can navigate disagreement with logic and empathy to keep stakeholders focused on outcomes.
• Technical Aptitude: Curiosity and capability to master a sophisticated hardware+software platform. You must be able to articulate Relay’s technical advantages over legacy radio incumbents and modern competitors.
• Builder Mentality: Ability to thrive and react to changing business needs within a high-growth environment. You are a self-starter who contributes to writing the playbook rather than just following one.

About us: Relay culture, benefits & perks:

First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week. 

At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

About the team:

Formic’s Sales Team drives adoption of automation across SMB and mid-market manufacturing. The team partners closely with Engineering, Solutions, and Customer teams to educate manufacturers, develop territory strategies, and build pipeline through disciplined outreach and consultative selling.

About the role: 

As an Automation Sales Manager, you will be responsible for revenue growth and market expansion within your territory. You will develop and execute a strategic territory plan, build deep knowledge of the regional manufacturing landscape, and establish trusted relationships with manufacturers, integrators, and strategic partners.

You will work directly with customers to evaluate automation opportunities, define project requirements, and collaborate with Engineering and Solutions teams to develop system concepts. You will also lead commercial negotiations and own the full sales cycle from initial engagement through contract execution.

This is an individual contributor role responsible for driving territory growth, building a strong pipeline, and delivering consistent revenue performance.

In this role you will:

• Own and execute a regional territory strategy to drive pipeline growth and revenue attainment
• Generate and qualify new business opportunities within SMB and mid-market manufacturing accounts
• Lead consultative discovery conversations and on-site meetings with manufacturing decision makers
• Develop tailored automation solutions in partnership with Solutions and Engineering teams
• Advance opportunities through the full sales cycle from prospecting to contract execution
• Build and maintain executive-level relationships across plant, operations, and ownership stakeholders
• Represent Formic at industry events and trade shows to expand regional market presence
• Maintain accurate CRM data, pipeline visibility, and forecast accuracy
• Analyze regional manufacturing trends, competitor activity, and buyer dynamics to refine territory strategy

What makes you a great fit:

• Proven success in full-cycle B2B sales with consistent revenue attainment
• Experience owning and growing a geographic territory independently
• Demonstrated ability to proactively build pipeline in new or underpenetrated markets
• Strong understanding of manufacturing operations and industrial buying processes
• Ability to navigate multi-stakeholder buying committees and technical decision makers
• Analytical mindset with the ability to quantify value and clearly communicate ROI
• Proficiency with Salesforce or comparable CRM systems
• Willingness and ability to travel up to approximately 75 percent within the assigned region
• Comfort operating in a fast-growth environment with evolving processes and priorities

The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.

What you will do

• Manage acquisition and disposition transactions from contract ratification through settlement
• Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
• Establish, track, and manage KPIs for all team members
• Hire, supervise, train and mentor Transaction Coordinators
• Develop and update all policies and procedures, including creating video and written training documents
• Ensure all policies and procedures are being followed
• Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
• Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
• Request loans for new acquisitions and coordinate with lenders
• Manage construction loan draw requests in partnership with the Construction team
• Oversee all property listings, including procuring professional photography and virtual staging
• Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
• Ensure the company CRM is updated consistently and accurately for all transactions
• Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
• Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
• Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
• Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
• Maintain a high level of customer service for buyers, sellers, and partners
• Assist with hiring and managing 3rd party property managers to manage our rental portfolio
• Thrive in a fast-paced environment; availability may include evenings and weekends as needed

What we’re looking for

• 2+ years of people management experience in settlement, title, or transaction management
• 5+ years of real estate transaction experience
• Proven experience managing high-volume acquisitions and dispositions
• Highly assertive and comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Bachelor’s degree required
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

Why we are a great place to work:

• Our company is FULLY REMOTE
• Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment
• 2025 Revenue is up 60% year over year compared to 2024
• 2025 Ratified acquisitions are up 70% year over year compared to 2024
• Q4 2025 sales are up 100% compared to Q3 2025
• Q4 2025 revenue is up 152% compared to Q4 2025
• Q4 Ratified acquisitions are up 64% compared to Q4 2025
• We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.

House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. House Buyers of America has been recognized for its industry impact, including Ernst & Young Entrepreneur of the Year and inclusion on the Inc. 5000 list of America’s fastest-growing companies.

House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com

Total Compensation Range: $80,000-$130,00/ year inclusive of base plus bonus

The Manager of Transaction Management oversees all real estate transactions for House Buyers of America, managing both acquisition and disposition deals from contract through closing. This is a hands-on, player/coach role responsible for leading the transaction team while managing a personal pipeline in a fast-paced, high-volume environment. This role requires strong ownership, assertiveness, and the ability to solve complex transaction problems. The ideal candidate thrives under pressure, holds others accountable, and is willing to do what it takes to get deals closed.

What you will do

• Manage acquisition and disposition transactions from contract ratification through settlement
• Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
• Establish, track, and manage KPIs for all team members
• Hire, supervise, train and mentor Transaction Coordinators
• Develop and update all policies and procedures, including creating video and written training documents
• Ensure all policies and procedures are being followed
• Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
• Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
• Request loans for new acquisitions and coordinate with lenders
• Manage construction loan draw requests in partnership with the Construction team
• Oversee all property listings, including procuring professional photography and virtual staging
• Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
• Ensure the company CRM is updated consistently and accurately for all transactions
• Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
• Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
• Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
• Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
• Maintain a high level of customer service for buyers, sellers, and partners
• Assist with hiring and managing 3rd party property managers to manage our rental portfolio
• Thrive in a fast-paced environment; availability may include evenings and weekends as needed

What we’re looking for

• 2+ years of people management experience in settlement, title, or transaction management
• 5+ years of real estate transaction experience
• Proven experience managing high-volume acquisitions and dispositions
• Highly assertive and comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Bachelor’s degree required
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

Why we are a great place to work:

• Our company is FULLY REMOTE
• Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment
• 2025 Revenue is up 60% year over year compared to 2024
• 2025 Ratified acquisitions are up 70% year over year compared to 2024
• Q4 2025 sales are up 100% compared to Q3 2025
• Q4 2025 revenue is up 152% compared to Q4 2025
• Q4 Ratified acquisitions are up 64% compared to Q4 2025
• We are continuing our nationwide expansion, now operating in 44 states plus Washington, DC.

House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. House Buyers of America has been recognized for its industry impact, including Ernst & Young Entrepreneur of the Year and inclusion on the Inc. 5000 list of America’s fastest-growing companies.

House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age. www.HouseBuyersOfAmerica.com

Total Compensation Range: $80,000-$130,00/ year inclusive of base plus bonus