Qui nous sommes

Gearbox Studio Québec rassemble une équipe de talents d’exception, animés par la passion de créer des jeux vidéo primés et emblématiques. Nos univers riches prennent vie à travers des récits transmédia, des expériences en direct et des produits dérivés, offrant aux joueurs des aventures immersives inoubliables.

Notre studio est reconnu pour son travail sur des franchises à succès comme Borderlands, Tiny Tina’s Wonderlands et Brothers in Arms, ainsi que pour le développement continu de licences cultes telles que Duke Nukem, Risk of Rain et Homeworld.

Gearbox a également des bureaux au Canada, dans les villes de Québec et Montréal. Gearbox Studio Québec est fier de faire partie de 2K, un label d’édition de Take-Two Interactive Software, Inc. (NASDAQ : TTWO)

Pour en savoir plus, visitez www.GearboxSoftware.com.

Gearbox Studio Québec est un développeur de jeux AAA indépendant. Nous aspirons à maintenir l'équilibre entre des projets ambitieux, une équipe à taille humaine et la réalisation de soi. Nous récompensons le travail au mérite et offrons de nombreux avantages : assurances collectives, contribution au REER des employés, formation spécialisée, gestion du temps flexible, et le programme de partage des profits le plus généreux de l’industrie.

Ce que nous recherchons

Gearbox, le développeur des titres à succès Borderlands, Brothers In Arms et Battleborn, est à la recherche d'un(e) spécialiste talentueux(euse) pour rejoindre notre équipe de support informatique. Ce candidat rejoindra une équipe de support à la fine pointe de la technologie pour soutenir nos studios. Ce poste nécessitera un téléphone mobile et occasionnellement de travailler après les heures de bureau régulières, ainsi que la fin de semaine.

Responsabilités principales

• Fournir un soutien technique de niveaux 1 et 2, en personne et à distance, pour tout le matériel (PC Windows, Mac, tablettes Wacom, périphériques) et les logiciels (Administratifs et Spécialisés).

• Gérer les comptes utilisateurs, les permissions et les groupes dans notre Active Directory.

• Prendre en charge le volet informatique de l'intégration (onboarding) et du départ (offboarding) des employés, y compris la configuration des postes de travail et la gestion des comptes.

• Répondre, suivre et résoudre toutes les demandes de soutien via notre système de billetterie (ex : Jira, ServiceNow).

• Créer et maintenir la documentation pour les problèmes courants et leurs solutions dans notre base de connaissances.

• Maintien de l’inventaire physiques du matériel disponible.

• Collaborer avec les membres seniors de l'équipe TI pour escalader et résoudre les problèmes techniques complexes.

Profil du candidat

• Expérience avec les systèmes d’exploitation et les applications Windows 10-11

• Expérience en recherche, analyse et interprétation des problèmes des systèmes automatisés (Atout)

• Expérience et formation connexes en matière de dépannage et de support technique (Atout)

• Bilinguisme complet (Français et Anglais) à l’oral et à l’écrit

• Connaissance de base de Linux, Mac, TCP / IP, etc. (Atout)

• Volonté d’apprendre les pipelines et les outils utilisés dans le développement de jeux vidéo pour offrir un support de qualité.

• Expérience dans le domaine du service client (Atout)

#LI-Sur Site

Who We Are

The Gearbox Entertainment Company is home to a world-class team that entertains the world with award-winning and genre-defining video games. Our games are entrenched with rich universes that are expanded upon via transmedia storytelling, live experiences, and consumer products. Gearbox Entertainment has become widely known for developing successful game franchises such as Borderlands, Tiny Tina’s Wonderlands, and Brothers in Arms, as well for continued development of acquired properties including Duke Nukem, Risk of Rain, and Homeworld. 

The company was founded as Gearbox Software in 1999 by a team of industry veterans and is headquartered in Frisco, Texas. The Gearbox Entertainment Company is proud to be part of 2K, a publishing label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).  

For more information, visit www.GearboxSoftware.com. 

Located in beautiful Quebec City, our studio is a short walk away from the the city's most vibrant districts, bars, restaurants, parks and coffee shops. We love to create and play games. We reward teammates based on merit and offer a comprehensive health benefits package, generous RRSP matching, flexible time-off, training and numerous other perks.

What We Are Looking For

We are looking for a talented Helpdesk Specialist to join our IT Support team! This person will join a state of the art tech team to support our studio. This position will require a mobile phone and occasionally requires after-hours and weekend work.

Key Responsibilities

• Provide Level 1 and 2 technical support, in-person and remotely, for all hardware (Windows PCs, Macs, Wacom tablets, peripherals) and software (Administrative and Specialized).

• Manage user accounts, permissions, and groups in our Active Directory.

• Take care of the IT side of employee onboarding and offboarding, including desktop configuration and account management.

• Respond, track, and resolve all support requests through our ticketing system (e.g., Jira, ServiceNow).

• Create and maintain documentation for common problems and their solutions in our knowledge base.

• Maintains the physical inventory of available hardware.

• Collaborate with senior IT team members to escalate and resolve complex technical issues.

Qualifications

• Experience with Windows 10-11 operating systems and applications

• Experience in researching, analyzing and interpreting problems with automated systems (Asset)

• Related troubleshooting and technical support experience and training (Asset)

• Full bilingualism (French and English) oral and written

• Basic knowledge of Linux, Mac, TCP/IP, etc. (Asset)

• Willingness to learn the pipelines and tools used in video game development to offer quality support.

• Experience in customer service (Asset)

Our Commitment to Equal Opportunity 

Gearbox Entertainment is committed to ensuring that all team members work in an environment free from discrimination and harassment, and one that reflects the diversity of the world it strives to entertain.  As an equal opportunity employer, Gearbox Entertainment does not  discriminate against applicants or employees on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, or genetic information, or any other status protected by applicable law. 

Gearbox Entertainment is also committed to providing reasonable accommodations to qualified individuals to participate in the job application process, to perform the essential functions of a job, and to enjoy the benefits and privileges of employment equal to those enjoyed by individuals without disabilities.  If you need a reasonable accommodation at any point during the job application process, please contact us for more information.  

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

 #LI-Onsite

ART

What We Do

Push your artistic talent to the limit on a team of world-class environment, character and concept artists who strive to innovate and inspire.

What You'll Do

Epic is looking for a veteran Lead Artist to join the Rocket League team, focusing on vehicle art with real-world manufacturer partnerships and original IP. They should be experienced with robust global content pipelines at scale. In this role, they’ll bridge the gap between world-class visual quality and the rigorous technical requirements of a live-service environment. Partnering with the vehicle art director you’ll help drive the production pipeline, ensuring that every asset balances brand accuracy with game-ready performance. You’ll work with the teams translating complex technical needs into clear, documented processes that allow our internal artists and outsourcing partners to deliver quality within strict budgets and bug quotas.

In this role, you will

• Define and document the end-to-end workflow for vehicle production, ensuring seamless integration between internal stakeholders and external vendors
• Integrate with real-world vehicle manufacturers to ensure digital representations meet licensing and branding requirements without sacrificing game performance
• Work with our global team and network of external partners, providing high-level direction, detailed feedback, and quality control at a massive volume
• Navigate the trade-offs between visual fidelity, production budgets, and technical constraints to deliver on time and quality
• Create and maintain "source of truth" documentation that empowers artists to work autonomously while maintaining a unified visual language

What we're looking for

• 15+ Years of Experience and a proven track record in high-end vehicle, cosmetic assets, or hard-surface pipelines for AAA titles or long-running live services
• Experience running large-scale external pipelines, including vendor selection, asset briefing, and the management of high-volume delivery schedules
• A strong working knowledge of Shotgrid, confluence, Jira, and other product management tools
• Demonstrated experience working with real-world brands to bring licensed assets to life under rigorous scrutiny
• An expert understanding of PBR workflows, CAD-to-Game-Engine pipelines, and the optimization required for cross-platform play
• The ability to distill complex technical requirements into plain-language briefs that can be understood by artists across different cultures and time zones and experience in Unreal Engine is a plus
• Must have a low-ego and thrive on helping others succeed, whether they are sitting at the desk next to you or working at a partner studio halfway across the world

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.                            

Own the backbone of employee experience through seamless IT operations!

What if every employee had the right tools, access, and support, exactly when they need them? As our Team Lead, IT Operations, you’ll enable a secure and efficient work environment by delivering reliable IT support, access management, and asset management services.

You’ll lead a team at the heart of Coveo’s operations, driving the standardization of technology profiles, automating employee lifecycle processes, and optimizing license and asset usage to support scalable, secure operations. This role is critical to enabling the business by ensuring core IT services run smoothly and effectively, helping Coveo employees succeed every day.

As our Team Lead, IT Operations, you will:

• Lead and develop a team supporting help desk, access management, and asset/storekeeping functions.
• Oversee daily operations, ensuring requests and issues are handled efficiently and escalated appropriately.
• Manage access provisioning and deprovisioning processes with a strong focus on accuracy, timeliness, and security.
• Define and maintain standardized employee technology profiles based on roles.
• Drive automation of onboarding, role changes, and offboarding processes.
• Monitor software license usage and asset lifecycle to optimize allocation, compliance, and cost efficiency.
• Partner with Office Management and Security teams to manage physical security systems (badge access, entry systems, cameras) and help mitigate operational and security risks.

Here is what will qualify you for the role:

• 5+ years of experience in IT support or operations, including experience leading people or key initiatives.
• Strong understanding of support operations, identity and access management, and asset lifecycle management.
• Hands-on experience with tools such as Microsoft 365, Okta, Jamf, Slack, Zoom, and Windows/macOS environments.
• Experience with IT service management platforms (e.g., Jira Service Management) and workflow automation.

What will make you stand out:

• Experience defining and managing role-based technology profiles.
• Strong analytical mindset with experience using metrics to drive improvements.
• Familiarity with software license optimization and usage tracking.
• Excellent documentation and communication skills, especially during incidents or service disruptions.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Product talent to match.

We are seeking a Lead Product Manager to oversee the Platform and Reporting capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use everyday, including work orders, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience as a Platform PM serving customers with complex data products and experience evolving these capabilities into a differentiator in the Enterprise segment. As MaintainX moves upmarket, our products need to broaden their scope from serving front-line executors and line managers to serving a more diverse and senior set of stakeholders within the Enterprise — if this excites you, we want to speak to you!

What you'll do:

• Own our Platform capabilities by acting as a product bridge between Core, Infrastructure, and Data Engineering teams. You’ll defining the data contracts, data models, and platform capabilities that power your reporting and analytics products
• Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX
• Spearhead our ROI initiative to make plain the operational benefits of partnering with MaintainX within the product surface
• Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close Fortune 5000 companies.
• Work closely with the sales team to directly help close large deals by crisply articulating how our reporting and analytics capabilities meet the needs of other senior operational stakeholders
• Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.
• Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics

About you:

• 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers
• Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers
• Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes
• Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers
• Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions
• Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution
• Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals
• Strong relationship-builder who can work credibly across all levels, from ICs to executives
• Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Product talent to match.

We’re looking for a Senior Technical Product Manager to lead the evolution of MaintainX’s core Search platform. This role sits within our Product Foundations Group and is focused on building a unified, real-time, and secure search platform that powers search experiences across all of our applications. You’ll help teams deliver fast, reliable, and relevant search without reinventing ingestion pipelines, indexing strategies, query semantics, or operational runbooks each time.

In addition to Search platform ownership, this role will own at least one end-to-end search workflow within the product, ensuring a deep understanding of real customer use cases and grounding platform decisions in user needs. You’ll work closely with Engineering, Product, and Design partners to define the long-term vision, deliver foundational capabilities, and enable teams across MaintainX to build great search experiences at scale.

What You’ll Do

• Define and execute the vision for a search platform that powers search experiences across MaintainX.
• Own and evolve core search capabilities including ingestion, indexing, relevance, query semantics, and reliability.
• Lead at least one end-to-end search workflow to stay closely connected to customer needs and real-world usage.
• Partner closely with Engineering and Design to make thoughtful architectural and sequencing decisions that balance speed and scalability.
• Enable product teams to build and iterate on search experiences faster through shared frameworks and tooling.
• Translate platform strategy and technical concepts into a clear roadmap.
• Collaborate cross-functionally to ensure search experiences are performant, intuitive, and trustworthy for users.
  
  

About You

• 6+ years of product management experience, including ownership of platform or foundational capabilities used by multiple product teams.
• Direct search experience (AI-powered search is a strong plus).
• Strong technical fluency and comfort partnering closely with Engineering on system design, tradeoffs, sequencing, and long-term maintainability.
• Deep curiosity and empathy for frontline users, with a track record of staying grounded in real customer needs while building shared platforms and abstractions.
• Comfortable operating in ambiguous, cross-team environments and turning loosely defined platform problems into clear strategy, roadmaps, and outcomes, with strong alignment across Engineering, Product, and Design partners.
• Experience balancing early validation of user workflows and relevance with building durable foundations that scale across teams and use cases.
• Strong pattern recognition, with the ability to apply existing solutions to MaintainX specific problems, without reinventing the wheel.
  
  

What’s In It for You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take-what-you-need PTO and flexible work culture.
• A mission-driven company supported by a collaborative, humble, and smart team environment where merit and effort are celebrated.
• The opportunity to shape a new product line that expands MaintainX’s reach to millions of frontline workers globally.
  
  

About Us

Our mission is to make the lives of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About The Role 

We’re looking for an IT Manager who can independently own all aspects of user support, device management, and onboarding/offboarding, while partnering closely on our evolving security and compliance posture. 

You’ll support a team of 50+ staff across engineering, business, and production environments. This is a hands-on role with real autonomy - and a clear path to deepen your expertise in IT security and infrastructure strategy. We’ll actively support your professional development with dedicated budget and time to pursue certifications, training, or coursework in security and systems architecture. You’ll work directly with company leadership and be brought into the strategic planning and budgeting process for IT, giving you early insight into how decisions are made and the opportunity to help shape our roadmap as we scale. If you're passionate about support, obsessed with clean systems, and excited to grow into a security-focused IT leader, we want to talk. 

What You Will Do 

• Be the go-to person for internal IT support, ensuring timely resolution of tickets, smart escalation, and a great employee experience 
• Manage and improve our device management workflows using Microsoft Intune, including patching, configuration, and compliance 
• Own the onboarding and offboarding process across all departments, streamlining access to Windows and Linux systems and cloud services 
• Maintain and draft IT documentation and create training materials to improve efficiency and self-service 
• Proactively identify and execute improvements in device security, support workflows, and employee experience 
• Support internal audits and prepare for future compliance frameworks (e.g. SOC 2, ISO 27001). 

What We Are Looking For 

• Degree or diploma in Information Technology, Computer Science, or a related field or equivalent hands-on experience 
• 8+ years of experience in IT support, service desk, or endpoint management roles 
• Strong experience supporting Windows environments, with familiarity around Linux device management and basic administration 
• Proficient with Microsoft Intune, Entra/Azure AD, and related tools 
• Bilingual (spoken) French & English 
• Clear communicator who can work effectively with developers, back office, and production staff alike 
• Detail-oriented and process-minded - you value documentation, automation, and continuous improvement 
• Security-aware mindset: you follow best practices and understand the risks around devices, identity, and data access 
• Excited by the idea of becoming a security expert over time, and eager to grow with mentorship, projects, and certification support. 

Location and Work Model 

Location: Montreal
Work model: On-site 
Employment type: Full-time, Permanent