All active Help Desk roles based in Quebec City.
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Qui nous sommes
Gearbox Studio Québec rassemble une équipe de talents d’exception, animés par la passion de créer des jeux vidéo primés et emblématiques. Nos univers riches prennent vie à travers des récits transmédia, des expériences en direct et des produits dérivés, offrant aux joueurs des aventures immersives inoubliables.
Notre studio est reconnu pour son travail sur des franchises à succès comme Borderlands, Tiny Tina’s Wonderlands et Brothers in Arms, ainsi que pour le développement continu de licences cultes telles que Duke Nukem, Risk of Rain et Homeworld.
Gearbox a également des bureaux au Canada, dans les villes de Québec et Montréal. Gearbox Studio Québec est fier de faire partie de 2K, un label d’édition de Take-Two Interactive Software, Inc. (NASDAQ : TTWO)
Pour en savoir plus, visitez www.GearboxSoftware.com.
Gearbox Studio Québec est un développeur de jeux AAA indépendant. Nous aspirons à maintenir l'équilibre entre des projets ambitieux, une équipe à taille humaine et la réalisation de soi. Nous récompensons le travail au mérite et offrons de nombreux avantages : assurances collectives, contribution au REER des employés, formation spécialisée, gestion du temps flexible, et le programme de partage des profits le plus généreux de l’industrie.
Ce que nous recherchons
Gearbox, le développeur des titres à succès Borderlands, Brothers In Arms et Battleborn, est à la recherche d'un(e) spécialiste talentueux(euse) pour rejoindre notre équipe de support informatique. Ce candidat rejoindra une équipe de support à la fine pointe de la technologie pour soutenir nos studios. Ce poste nécessitera un téléphone mobile et occasionnellement de travailler après les heures de bureau régulières, ainsi que la fin de semaine.
Responsabilités principales
Fournir un soutien technique de niveaux 1 et 2, en personne et à distance, pour tout le matériel (PC Windows, Mac, tablettes Wacom, périphériques) et les logiciels (Administratifs et Spécialisés).
Gérer les comptes utilisateurs, les permissions et les groupes dans notre Active Directory.
Prendre en charge le volet informatique de l'intégration (onboarding) et du départ (offboarding) des employés, y compris la configuration des postes de travail et la gestion des comptes.
Répondre, suivre et résoudre toutes les demandes de soutien via notre système de billetterie (ex : Jira, ServiceNow).
Créer et maintenir la documentation pour les problèmes courants et leurs solutions dans notre base de connaissances.
Maintien de l’inventaire physiques du matériel disponible.
Collaborer avec les membres seniors de l'équipe TI pour escalader et résoudre les problèmes techniques complexes.
Profil du candidat
Expérience avec les systèmes d’exploitation et les applications Windows 10-11
Expérience en recherche, analyse et interprétation des problèmes des systèmes automatisés (Atout)
Expérience et formation connexes en matière de dépannage et de support technique (Atout)
Bilinguisme complet (Français et Anglais) à l’oral et à l’écrit
Connaissance de base de Linux, Mac, TCP / IP, etc. (Atout)
Volonté d’apprendre les pipelines et les outils utilisés dans le développement de jeux vidéo pour offrir un support de qualité.
Expérience dans le domaine du service client (Atout)
#LI-Sur Site
Who We Are
The Gearbox Entertainment Company is home to a world-class team that entertains the world with award-winning and genre-defining video games. Our games are entrenched with rich universes that are expanded upon via transmedia storytelling, live experiences, and consumer products. Gearbox Entertainment has become widely known for developing successful game franchises such as Borderlands, Tiny Tina’s Wonderlands, and Brothers in Arms, as well for continued development of acquired properties including Duke Nukem, Risk of Rain, and Homeworld.
The company was founded as Gearbox Software in 1999 by a team of industry veterans and is headquartered in Frisco, Texas. The Gearbox Entertainment Company is proud to be part of 2K, a publishing label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).
For more information, visit www.GearboxSoftware.com.
Located in beautiful Quebec City, our studio is a short walk away from the the city's most vibrant districts, bars, restaurants, parks and coffee shops. We love to create and play games. We reward teammates based on merit and offer a comprehensive health benefits package, generous RRSP matching, flexible time-off, training and numerous other perks.
What We Are Looking For
We are looking for a talented Helpdesk Specialist to join our IT Support team! This person will join a state of the art tech team to support our studio. This position will require a mobile phone and occasionally requires after-hours and weekend work.
Key Responsibilities
Provide Level 1 and 2 technical support, in-person and remotely, for all hardware (Windows PCs, Macs, Wacom tablets, peripherals) and software (Administrative and Specialized).
Manage user accounts, permissions, and groups in our Active Directory.
Take care of the IT side of employee onboarding and offboarding, including desktop configuration and account management.
Respond, track, and resolve all support requests through our ticketing system (e.g., Jira, ServiceNow).
Create and maintain documentation for common problems and their solutions in our knowledge base.
Maintains the physical inventory of available hardware.
Collaborate with senior IT team members to escalate and resolve complex technical issues.
Qualifications
Experience with Windows 10-11 operating systems and applications
Experience in researching, analyzing and interpreting problems with automated systems (Asset)
Related troubleshooting and technical support experience and training (Asset)
Full bilingualism (French and English) oral and written
Basic knowledge of Linux, Mac, TCP/IP, etc. (Asset)
Willingness to learn the pipelines and tools used in video game development to offer quality support.
Experience in customer service (Asset)
Our Commitment to Equal Opportunity
Gearbox Entertainment is committed to ensuring that all team members work in an environment free from discrimination and harassment, and one that reflects the diversity of the world it strives to entertain. As an equal opportunity employer, Gearbox Entertainment does not discriminate against applicants or employees on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, or genetic information, or any other status protected by applicable law.
Gearbox Entertainment is also committed to providing reasonable accommodations to qualified individuals to participate in the job application process, to perform the essential functions of a job, and to enjoy the benefits and privileges of employment equal to those enjoyed by individuals without disabilities. If you need a reasonable accommodation at any point during the job application process, please contact us for more information.
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.
#LI-Onsite
Ready to apply?
Apply to 2KAt the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
Push your artistic talent to the limit on a team of world-class environment, character and concept artists who strive to innovate and inspire.
Epic is looking for a veteran Lead Artist to join the Rocket League team, focusing on vehicle art with real-world manufacturer partnerships and original IP. They should be experienced with robust global content pipelines at scale. In this role, they’ll bridge the gap between world-class visual quality and the rigorous technical requirements of a live-service environment. Partnering with the vehicle art director you’ll help drive the production pipeline, ensuring that every asset balances brand accuracy with game-ready performance. You’ll work with the teams translating complex technical needs into clear, documented processes that allow our internal artists and outsourcing partners to deliver quality within strict budgets and bug quotas.
We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
Ready to apply?
Apply to Epic Games
What if every employee had the right tools, access, and support, exactly when they need them? As our Team Lead, IT Operations, you’ll enable a secure and efficient work environment by delivering reliable IT support, access management, and asset management services.
You’ll lead a team at the heart of Coveo’s operations, driving the standardization of technology profiles, automating employee lifecycle processes, and optimizing license and asset usage to support scalable, secure operations. This role is critical to enabling the business by ensuring core IT services run smoothly and effectively, helping Coveo employees succeed every day.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
Ready to apply?
Apply to Coveo
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the Product talent to match.
We are seeking a Lead Product Manager to oversee the Platform and Reporting capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use everyday, including work orders, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience as a Platform PM serving customers with complex data products and experience evolving these capabilities into a differentiator in the Enterprise segment. As MaintainX moves upmarket, our products need to broaden their scope from serving front-line executors and line managers to serving a more diverse and senior set of stakeholders within the Enterprise — if this excites you, we want to speak to you!
What you'll do:
About you:
What’s in it for you:
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
The Senior Integration Developer plays a critical role in our post-sales team by collaborating closely with Integration Consultants to architect, design, develop, lead and implement customized integration solutions that address our clients' integration needs. This position requires a deep understanding of integration technologies (iPaaS solutions), ERP and manufacturing software, excellent teamwork, and technical expertise to ensure the successful delivery of integration projects.
What you’ll do:
About you:
Bonus if you have:
What’s in it for you:
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the Product talent to match.
We’re looking for a Senior Technical Product Manager to lead the evolution of MaintainX’s core Search platform. This role sits within our Product Foundations Group and is focused on building a unified, real-time, and secure search platform that powers search experiences across all of our applications. You’ll help teams deliver fast, reliable, and relevant search without reinventing ingestion pipelines, indexing strategies, query semantics, or operational runbooks each time.
In addition to Search platform ownership, this role will own at least one end-to-end search workflow within the product, ensuring a deep understanding of real customer use cases and grounding platform decisions in user needs. You’ll work closely with Engineering, Product, and Design partners to define the long-term vision, deliver foundational capabilities, and enable teams across MaintainX to build great search experiences at scale.
What You’ll Do
About You
What’s In It for You
About Us
Our mission is to make the lives of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
About Us
AON3D is a venture capital-backed, Montréal-based additive manufacturing hardware, software, and materials company. Our solutions drive innovation for hundreds of businesses in 25+ countries worldwide, ranging from small businesses to multinational Fortune 500 corporations.
Our mission is to create intelligent tools that automate and optimize the additive manufacturing process, enabling anyone to manufacture high performance parts, in any material, with the touch of a button.
About The Role
We’re looking for an IT Manager who can independently own all aspects of user support, device management, and onboarding/offboarding, while partnering closely on our evolving security and compliance posture.
You’ll support a team of 50+ staff across engineering, business, and production environments. This is a hands-on role with real autonomy - and a clear path to deepen your expertise in IT security and infrastructure strategy. We’ll actively support your professional development with dedicated budget and time to pursue certifications, training, or coursework in security and systems architecture. You’ll work directly with company leadership and be brought into the strategic planning and budgeting process for IT, giving you early insight into how decisions are made and the opportunity to help shape our roadmap as we scale. If you're passionate about support, obsessed with clean systems, and excited to grow into a security-focused IT leader, we want to talk.
What You Will Do
What We Are Looking For
Location and Work Model
Location: Montreal
Work model: On-site
Employment type: Full-time, Permanent
Start Your Journey With Us
Apply today and join a team that is shaping the future of additive manufacturing through intelligent, high performance technologies. Not quite the right role for you? Feel free to share this posting with someone in your network who may be a great fit.
AON3D uses AI supported tools within portions of the hiring process to promote fair, consistent, and objective evaluation. Certain initial screening steps may be automated to help identify qualified candidates. If your application is declined through an automated step, you may request a human review.
We are committed to fostering a workplace where everyone feels respected, supported, and able to contribute. If you require accommodation at any stage of the application process, please contact careers@aon3d.com.
Equal Opportunity Statement
AON3D is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, colour, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws.
Ready to apply?
Apply to AON3D CareersCookies & analytics
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