The Opportunity:

The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.

Employment type:

• Full time 40 hours including evenings and weekends

What you’ll be working on:

• Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with both virtual and in-office teammates via daily huddles
• Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Completion of master’s degree in an accredited Physician Assistant program (MSPAS)  and is maintaining active NCCPA certification
• In the past 5 years, practiced as an Advanced Practitioner for at least:
• 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) 
• Currently licensed in CA or AZ with ability to obtain additional state licenses
• Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required)
• Current shifts range from (6am - 12am PST)
• Excellent clinical and communication skills 

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time virtual role. 

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/.

Apex is seeking a detail-oriented Administrative Assistant to support our team in Tigard, OR. This is a great opportunity to join a growing engineering and environmental consulting firm where you’ll play a key role in keeping day-to-day operations running smoothly. In this position, you’ll work closely with the West Coast Administrative Coordinator, gaining exposure to a wide range of administrative functions while supporting local teams. The ideal candidate is highly organized, adaptable, and thrives in a fast-paced, collaborative environment. This is a Part Time Variable position, and scheduled hours will vary. Commuting between offices in Tigard and southwest Portland is required, and this position may visit other offices in Oregon and southwest Washington.   

Your Responsibilities as an Administrative Assistant: 

• Provide basic in-office support in the Tigard and southwest Portland offices, including but not limited to processing mail, ordering supplies, coordinating fleet maintenance, arranging catering, and other administrative duties. 
• Provide remote administrative support to other Oregon offices, such as ordering supplies, arranging catering, assisting with forms, coordinating with vendors, etc. 
• Support office safety inspections and communication.  
• Support in-office and off-site employee events such as summer and winter parties.  
• Assist with special administrative projects as assigned.  
• Potential to support Apex’s Client Relationship Management tool, which would include data entry, maintenance and cleanup.  

What we're looking for: 

• Minimum of a high school diploma. 
•  1+ years of experience within a professional services environment preferred.  
• Administrative experience such as familiarity with standard office concepts, practices, and procedures. 
• Experience with data entry, document preparation, and document management. 
• Strong attention to detail. 
• Strong written and verbal communication skills. 
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, and Outlook). 
• Ability to successfully perform multiple responsibilities simultaneously. 
• Demonstrated history of stable employment and excellent attendance and punctuality. 

Why you'll love working for us:

• Company-subsidized medical and dental.
• Company-paid life, short, and long-term disability.
• 401k match, tuition assistance, and more.
• Cross-training and the ability to work on a variety of projects.
• Performance-based bonuses or other incentives.
• Working with the best and brightest in the industry.
• 2,000+ employee national firm with 70+ locations across the US.

Req ID: 11536

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, 
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8:00 am-5:00 pm. Shifts include opening and/or closing, 7:30am-4:30pm or 8:30 - 5:30, based in office in North Williams Ave in Portland, OR. Flex/float location- Pearl (1122 NW Everett St, Portland, OR 97209) Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, 
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8:00 am-5:00 pm. Shifts include opening and/or closing, 7:30am-4:30pm or 8:30 - 5:30, based in office in Tigard, OR. 

The Opportunity:

The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone.

Employment type:

• Full time 40 hours including evenings and weekends

What you’ll be working on:

• Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with both virtual and in-office teammates via daily huddles
• Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually

Education, licenses, and experiences required for this role:

• Completion of Master’s Degree in an accredited physician assistant program (MSPAS) and is maintaining an active NCCPA certification
• In the past 5 years, practiced as a Physician Assistant for at least:
• 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) 
• Currently licensed in MA with ability to obtain additional state licenses
• Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required)
• Current shifts range from (1pm - 10pm EST, 1pm-12am EST)

• Excellent clinical and communication skills 

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time virtual role. 

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/.

Employment type:

• Full-time 

What you’ll be working on:

• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Completed an accredited FNP or PA program with a national certification 
• In the past 5 years, practiced as an Advanced Practitioner for at least:
• 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 1 year in an outpatient primary care setting seeing patients of all ages (0+), coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting seeing patients of all ages (0+)
• State licensed in Oregon, obtained by your One Medical start date

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Beaverton (Cedar Hills), Oregon.

Employment type:

• Full time 

What you’ll be working on:

• Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits
• Treating patients in-office or in testing centers as well as conducting occasional tele-health visits
• Continuous learning during weekly Clinical Rounds and through other modalities
• Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams
• Utilization of your specific clinical training and opportunities to perform in-office procedures 
• Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states

Education, licenses, and experiences required for this role:

• Completed an accredited FNP or PA program with a national certification 
• In the past 5 years, practiced as an Advanced Practitioner for at least:
• 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 1 year in an outpatient primary care setting seeing patients of all ages (0+), coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting seeing patients of all ages (0+)
• State licensed in Oregon, obtained by your One Medical start date

One Medical providers also demonstrate:

• A passion for human-centered primary care 
• The ability to successfully communicate with and provide care to individuals of all backgrounds   
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

This is a full-time role based in Portland, OR.

Position Summary:

The Medical Assistant plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

• Collaborate with a team to manage an average patient volume of up to 40 patients daily.
• Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies.
• Prepare and assist with dermatological and cosmetic procedures, including ED&Cs, biopsies (shave and punch), ILK, I&D, Botox, laser treatments, excisions, and other surgical interventions.
• Administer local anesthesia and remove sutures as directed.
• Ensure strict adherence to sterile techniques and infection control practices.
• Perform scribing responsibilities, including inputting templates and chart notes as directed by physicians.
• Process prescription refills and manage prior authorizations.
• Log pathology samples and coordinate with appropriate laboratories.
• Operate specialized equipment such as Narrowband UVB and photodynamic therapy units.
• Maintain and replenish liquid nitrogen containers.
• Clean and stock examination rooms and supply areas.
• Ensure adherence to organizational infection control protocols.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned by the supervising physician or department lead.

Knowledge, Skills, & Responsibilities:

• High School Diploma or GED required.
• 0–3 years of medical assistant experience, preferably in dermatology.
• Proficient in Microsoft Office applications.
• Strong attention to detail with the ability to maintain accurate patient records.
• Effective communication and teamwork skills.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

• Physical Requirements:
• Occasionally required to stand, walk, and sit for extended periods.
• Use hands to handle objects, tools, or controls; reach with hands and arms.
• Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
• Occasionally lift, push, pull, or move up to 20 pounds.
• Vision Requirements:
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Position Summary:

The Medical Assistant plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

• Collaborate with a team to manage an average patient volume of up to 40 patients daily.
• Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies.
• Prepare and assist with dermatological and cosmetic procedures, including ED&Cs, biopsies (shave and punch), ILK, I&D, Botox, laser treatments, excisions, and other surgical interventions.
• Administer local anesthesia and remove sutures as directed.
• Ensure strict adherence to sterile techniques and infection control practices.
• Perform scribing responsibilities, including inputting templates and chart notes as directed by physicians.
• Process prescription refills and manage prior authorizations.
• Log pathology samples and coordinate with appropriate laboratories.
• Operate specialized equipment such as Narrowband UVB and photodynamic therapy units.
• Maintain and replenish liquid nitrogen containers.
• Clean and stock examination rooms and supply areas.
• Ensure adherence to organizational infection control protocols.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned by the supervising physician or department lead.

Knowledge, Skills, & Responsibilities:

• High School Diploma or GED required.
• 0–3 years of medical assistant experience, preferably in dermatology.
• Proficient in Microsoft Office applications.
• Strong attention to detail with the ability to maintain accurate patient records.
• Effective communication and teamwork skills.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

• Physical Requirements:
• Occasionally required to stand, walk, and sit for extended periods.
• Use hands to handle objects, tools, or controls; reach with hands and arms.
• Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
• Occasionally lift, push, pull, or move up to 20 pounds.
• Vision Requirements:
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience.  In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

This position is responsible for processing all release of information (ROI), specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Location: This role will be performed at one location
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Location: This role will be performed at one location in Portland, OR
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices