About First Connect:

First Connect Insurance Services is a digital marketplace providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with 130+ carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly, and we plan to accelerate our growth. 

Role Overview:

This is a foundational and strategic product role focused on one of our key growth drivers for 2026: the core agent experience of comparative rating and binding policies. You will be the architect and driver of the entire product lifecycle- from complex technical carrier integrations all the way to the final, polished end-user interface.

You will spearhead the end-to-end product strategy for these flows, sitting at the intersection of agent needs, business strategy, and technical feasibility. This is a highly autonomous position where your ability to create and execute a compelling product vision will directly impact policy production and the company's growth.

The ideal candidate is a seasoned, technical, data-driven, and impact-oriented leader excited to take full ownership of a high-complexity product in a fast-paced, high-growth environment.

What You’ll Do:

Drive Quote & Bind Product Strategy

• Spearhead the end-to-end product strategy for our comparative rater and binding flows, owning the product from technical carrier integrations to the final end-user interface.
• Define, track, and report on key product KPIs, making ruthless prioritization decisions based on a healthy mix of impact analysis, effort, and user feedback.
• Drive user adoption of the quote and bind features, ensuring a world-class, seamless agent experience.

Lead Product & Technical Excellence 

• Drive technical & feature excellence by collaborating closely with Engineering and Design teams to translate high-level business problems into detailed technical requirements and polished features.
• Lead agent-facing discovery, research, and ideation to inform the product roadmap.
• Coordinate across time zones with internal teams and external partners to translate problem areas and requirements into productized solutions. 

Own the Agent Journey

• Take over a ready product that is poised to be one of our key growth levers, requiring readiness to pivot and adapt to fast-changing priorities.
• Collaborate with almost every team in the company, with most exposure to Engineering, Design, Data, Support, and Sales.

What You Bring: 

• 7+ years of product management experience, owning and driving significant cross-organizational, user-facing projects in either B2B or B2C fields.
• Proven track record of working on cross-functional projects and the ability to create and steer a compelling product vision and strategy.
• Technical know-how, including demonstrated experience working closely with engineering, driving technical products forward, and experience working with APIs (setting specifications or as an engineer).
• Strong UX sense and demonstrated data analysis capabilities.
• High ownership mindset – comfortable navigating ambiguity and pushing initiatives forward, even when faced with (sometimes) archaic carrier technology to integrate with.
• Fluent in English (C1) and Polish (C2).
• Based in Poland with the flexibility to work partial overlap with the US time zone (typically twice a week after 5 PM CET).
• Nice to Have: SaaS and/or Fintech experience, Engineering or Quality Assurance background, SQL knowledge, and prior startup/scale-up experience.

Recruitment process:

Our goal is to be thorough while respecting your time.

• Send us your CV – it's the best way for us to get to know you.
• Meet Ola, our Talent Manager for initial interview.
• Join for an interview with the Hiring Manager, Paweł Kaminski (60 mins).
• Meet with our Engineers for a short check-in (30 mins).
• Complete the recruitment task and discuss your solution with the people you met earlier and Yotam (Chief Product Officer).
• Individual meeting with the CPO.

... and welcome aboard! 👋

What benefits are waiting for you:

Salary

Basics 

Health & Safety

Working conditions & Development

Extras you may like

About the role

We're scaling fast, and we need our IT infrastructure to keep up. We're looking for an IT Engineer based in Poland to join a nimble, cross-functional team supporting a distributed, Global workforce across various time zones. In this role, you'll be a key player in keeping our systems, tools, and people running smoothly – balancing day-to-day end-user support with longer-term infrastructure and automation work. You'll need strong communication skills, a solutions and system oriented mindset, as well as a bias for action. This is a hybrid role with an expectation of 2–3 days in office per week.

The ideal candidate is excited to help support team members globally, build automated systems that scale, and have experience managing identity and access in Okta and Google Workspace as well as working knowledge in the following SaaS platforms Atlassian, Slack, and MDM platforms Jamf and Intune.

As a IT Engineer at Starburst you will: 

• Help with the design of Starburst's MDM strategy building scalable, secure, and seamless experiences in Jamf and Intune – serving as the primary driver of endpoint management across the organization.
• Help manage Okta with working knowledge of concepts such as SSO, SCIM, least privilege, role-based access, provisioning, and de-provisioning as well as enforce strong security policies.
• Ability to develop complex automations using Okta Workflows, Workato, or similar iPaaS/automation tools as well as incorporating and working with 3rd party APIs.
• Manage collaboration tools Slack, Microsoft 365, and primarily Google Workspace including app suite and enforcing email security policies.
• Manage GitHub and enforce collaboration and development policies (code review and security).
• Provide IT support to local and remote end-users within timezone, serving as a responsive and reliable first point of contact for technical issues.
• Manage IT asset inventory and maintain Warsaw office AV equipment for conference rooms, offsites and company events.
• Collaborate with the People team to manage and optimize employee lifecycle workflows.
• Partner with the InfoSecurity and Engineering teams to ensure adherence to industry best practices across the full IT and infrastructure stack.
• Implement and enforce security best practices including regular audits and vulnerability assessments; collaborate with the InfoSec team to support quarterly and annual compliance reviews (ISO 27001, SOC2, GDPR, CCPA, etc.).
• Guide and support junior employees to promote their professional development and cultivate a culture of continuous learning.

Some of the things we look for:

• A minimum of 5+ years of relevant experience as an IT Engineer or a similar role.
• Build and maintain automation scripts to streamline tasks using Bash, Python, or other scripting languages; working knowledge of Infrastructure as Code concepts is a plus, though expert-level experience is not required.
• Familiarity with managing office networks. Bonus if experienced with Ubiquiti UniFi network infrastructure.
• Document systems, configurations, and procedures to maintain an accurate and accessible knowledge base for both internal and user base.
• Stay up-to-date on the latest technologies and industry trends.
• Participate in on-call rotation.

Where could this role be based?

• This role is based in our Warsaw office and follows a hybrid model, with an expectation of being onsite 2-3 days per week.

Why job seekers choose Geotab:

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

We are looking for a Middle Project Manager  to join our talented team. This role is primarily remote, however, it is aligned with Warsaw location, as there may be occasional opportunities for in-person collaboration with the client.

These are expected to be infrequent. Numerous new and ongoing projects ranging from enterprise content solutions, mobile apps, and data services to experience-driven enterprise e-commerce, user experience, and marketing. Global opportunities to work with different industry verticals: retail & luxury, financial, healthcare, travel & hospitality, automotive, and media & entertainment. Not only must you be willing to aggressively learn and expand your expertise, but you must be driven by results, hungry for challenges, and willing to push yourself and take part in strong professional world-class teams.

The ideal candidate’s skills include: 

• 3+ years of working experience in Project Management in a software development environment; 
• remote or international project team management; 
• experience in people management; 
• solid experience working with end customers; 
• proven practical team leadership experience; 
•  strong knowledge of Agile methodologies; 
• must be able to gather & document project requirements & specifications; 
• experience in translation from the language of tech to the language of business; 
• must be able to allocate work within and between project teams based on the given nature and complexity of the tasks; 
• strong verbal & written communication skills, analytical and interpersonal communication skills, and exceptional organizational and work structuring skills; 
• exceptional customer service and related skills; 
• must demonstrate a hardworking disciplined character, be able to accept constructive criticism, able to motivate project teams, build consensus, and adhere to work policies and procedures; 
• excellent spoken and written English; 
• must be proficient with the use of MS Office tools, MS Project or other Project Management systems; 

Optional: 

• technical background;
• professional Project Management certifications.

Valtech is a rapidly growing company. Not only will you get to be a part of our constant evolution, but you can lead the change. The more we grow, the more opportunities there are to take responsibility, implement your creative ideas, and be the innovator and driver rather than the task executor. 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

The Role 

As a Project Manager within our organization you will be facing interesting questions about the implementation of large-scale software systems that need to handle the daily challenges of scaling, resilience and performance. You will work in an agile way in cross functional global teams to deliver exceptional experiences for our clients. If to be more specific, you will: 
 

• manage the scope, budgets, and the timeline of e-commerce software development projects; 
• manage client communications for multiple large-scale development efforts; 
• manage project documentation & maintain the related knowledge base; 
• assign work tasks, manage workload and properly allocate work efforts between project team members; 
• motivate project team members, encourage and support productive work performance, and facilitate team collaboration; 
• anticipate the client’s needs, investigate and propose alternative technical solutions to clients through internal and external consulting and technical research; 
• consistently deliver high-quality customer service;
• expand and enhance your own expertise in the e-commerce professional services domain, and be aware of global trends in the online retail & professional software delivery industry;
• conduct performance evaluations of project team members, provide employee performance feedback to department heads, and provide input for employee career development planning. 

Benefits 

• Mental and physical health:

  • 24 working days of paid vacation
  • National holidays covered
  • Sick leave (up to 20/year)
  • Unpaid leave (up to 20/year)
  • Medical insurance
  • Multisport card OR Multikafeteria
  • Maternity & paternity leave support

  Personal and professional development:

  • Internal workshops & learning initiatives
  • Professional certifications reimbursement
  • Participation in professional local & global communities
  • Growth Framework to manage expectations and define the steps to move towards the selected career
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position

Valtech Poland has a system of progressive benefit packages – the longer you stay with the company, the more benefits you get!

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Currently, we are looking for a Senior Product Manager for the Documents team. Documents by Readdle is a super app for iPhone and iPad. It’s your all-in-one solution for working with files at home, in the office, at university, or on the go. Whether you edit, annotate, convert, listen to, or read, Documents brings everything together in one seamless experience.

About the role:

As a Senior Product Manager at Documents by Readdle, you will take full ownership of defining and delivering our product vision across multiple platforms — including our current expansion to web and upcoming future platforms. You will play a central role in shaping and executing our strategy, turning emerging technologies into meaningful user-facing features that drive business outcomes.

This is a highly autonomous and impactful role where you are expected to lead initiatives from zero to launch: defining the opportunity, aligning stakeholders, validating user needs, collaborating with engineering and design, and ensuring successful delivery. You'll work closely with the Product Lead to co-own the strategic direction of Documents, and be a key driver of growth.

What you will do:

• Continuously define, update, and execute the product roadmap to align with user needs, business goals, and our ongoing expansion across platforms (including web and future surfaces.
• Lead end-to-end development of key features, including AI-powered tools, that drive measurable user and business impact.
• Run research to deeply understand user behaviors, needs, and pain points.
• Use product data and user insights to define problems, validate hypotheses, and guide prioritization.
• Collaborate with design, engineering, research, and marketing to ensure high-quality delivery.
• Shape the product roadmap for a major product area — balancing user value and strategic business needs.
• Drive product enhancements and experiments, analyze results, and iterate quickly based on learnings.

About you:

• Proven track record of owning product development and launching impactful features.
• Strong analytical skills — fluent in metrics, funnels, experimentation, and analytical tools.
• Deep user empathy — experience conducting or leveraging user research to inform decisions.
• Strategic thinking — the ability to connect product work to broader business and user goals.
• Experience working in cross-functional teams (including design, engineering, and research).
• Comfortable operating with high autonomy in ambiguous environments.
• Excellent written and verbal communication.
• Strong understanding of mobile UX and product lifecycle.
• Outcome-driven mindset — always looking for the impact of product decisions.
• Hands-on experience with AI tools for automating product workflows or enhancing team productivity

Would be a plus:

• Experience in both mobile and web platforms.
• Background in productivity, file management or similar niche
• Prior experience working on or shipping AI-powered features / products
• Comfortable experimenting with AI-prototyping / "vibe-coding" tools

About the role:

The Platform Reports team sits at the heart of our data ecosystem, with a mission to empower our customers with insights. We build and own the core platform that enables users to create custom reports and dashboards using the full breadth of their data. Internally, we act as a critical accelerator for all product teams, providing a unified integration point that makes their data instantly reportable. Our team owns the end-to-end report lifecycle—from fetching and transforming to visualizing—and we're pushing the boundaries of user experience with innovative features like our conversational AI report builder.

Samsara uses Golang for our backend, Typescript and React for our web client, GraphQL to fetch data from our backend, and React Native for our mobile app. Direct experience with these technologies is not required.

This is a remote position open to candidates in Poland. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

In this role, you will: 

• Participate with senior leadership and cross-functional peers to develop a long-term roadmap and strategy for Samsara’s telematics feature sets
• Collaborate with senior engineers to drive technical strategy
• Set quarterly goals and balance product/engineering priorities for maximum impact
• Drive planning and execution on the roadmap, delivering features and infrastructure enhancements to delight customers
• Set a high-standard for the reliability of your components
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we expand and scale our mobile presence (more apps across more geographies)
• Hire, develop and lead an inclusive, engaged, and high-performing team

Minimum requirements for the role:

• Experience building scalable, mission-critical SaaS applications
• Experience operating, maintaining, and improving upon large scale application services
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment
• Strong track record of delivering products and features that customers love
• Proven record of attracting top-talent and coaching the team
• 8+ years of relevant software engineering work experience
• 3+ years of hands-on technical management experience
• You speak English proficiently

An ideal candidate also has:

• B.S. in Computer Science or related technical discipline
• Experience building data pipelines and/or data analytics products
• Exposure to query engine optimizations

About the role:

The Platform Reports team sits at the heart of our data ecosystem, with a mission to empower our customers with insights. We build and own the core platform that enables users to create custom reports and dashboards using the full breadth of their data. Internally, we act as a critical accelerator for all product teams, providing a unified integration point that makes their data instantly reportable. Our team owns the end-to-end report lifecycle—from fetching and transforming to visualizing—and we're pushing the boundaries of user experience with innovative features like our conversational AI report builder.

Samsara uses Golang for our backend, Typescript and React for our web client, GraphQL to fetch data from our backend, and React Native for our mobile app. Direct experience with these technologies is not required.

This is a remote position open to candidates in the United Kingdom. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

In this role, you will: 

• Participate with senior leadership and cross-functional peers to develop a long-term roadmap and strategy for Samsara’s telematics feature sets
• Collaborate with senior engineers to drive technical strategy
• Set quarterly goals and balance product/engineering priorities for maximum impact
• Drive planning and execution on the roadmap, delivering features and infrastructure enhancements to delight customers
• Set a high-standard for the reliability of your components
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we expand and scale our mobile presence (more apps across more geographies)
• Hire, develop and lead an inclusive, engaged, and high-performing team

Minimum requirements for the role:

• Experience building scalable, mission-critical SaaS applications
• Experience operating, maintaining, and improving upon large scale application services
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment
• Strong track record of delivering products and features that customers love
• Proven record of attracting top-talent and coaching the team
• 8+ years of relevant software engineering work experience
• 3+ years of hands-on technical management experience
• You speak English proficiently

An ideal candidate also has:

• B.S. in Computer Science or related technical discipline
• Experience building data pipelines and/or data analytics products
• Exposure to query engine optimizations

We’re looking for a Creative Strategist (Video) in our paid UA team who combines sharp strategic judgement, creative flair, and strong leadership to craft video paid UA campaigns that don’t just get noticed — they move people. This isn’t a video editing role — it’s about turning performance data into fresh breakthrough creative concepts that capture attention and drive results.

You’ll sit at the intersection of data, psychology, and storytelling — analysing what works, ideating what’s next, and directing others to bring it to life.

You'll be responsible for:

• Developing strategic creative concepts for paid video campaigns across social platforms
• Analysing performance data (CTR, CR, ROAS, engagement) to identify insights and opportunities
• Writing sharp creative briefs that translate insights into clear direction for designers, writers, and video editors
• Partnering with UA and growth teams to test hypotheses and scale what performs
• Reviewing and optimising creative iterations — ensuring every asset aligns with brand and business goals
• Spotting patterns, trends, and cultural moments to inform future campaigns
• Guiding the creative process end-to-end, from concept through to execution and analysis

Your experience

Must-have:

• 2+ years in performance marketing, creative strategy, or growth marketing roles (e.g. Creative Strategist, UA Manager, Growth Creative Lead, Marketing Manager)
• A portfolio showing data-driven creative concepts that delivered measurable results
• Deep understanding of paid social creative performance and testing methodologies
• Strong communication skills — able to translate insights into compelling creative directions
• Fluency in English and a natural ability to craft ideas for a global (especially US) audience
• Familiarity with creative production workflows, without needing to be hands-on in editing tools
• Proficiency with project management tools (Jira, Confluence, Google Workspace)
• Curiosity for new formats, cultural trends, and emerging AI creative tools
• An obsession with results

Nice-to-have:

• Familiarity with budgeting and resource allocation for creative projects
• Experience working collaboratively with creative partners (writers, motion designers, video editors)

What success looks like

• Growth in video creative’s contribution as a driver of paid UA success
• Consistent improvement in key video creative performance metrics (ROAS, CTR, conversion rates, engagement)
• Tangible impact on overall paid UA campaign growth and ROI

Salary range from 4200 EUR

#LI-DL1 

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Software Developer who will build a state-of-the-art telematics platform that makes sense of data collected by custom-built hardware. The projects will involve writing high-performance C# code and SQL queries to process and store information in real-time, as well as writing JavaScript and TypeScript code to create fast and responsive user interfaces. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Software Developer, your key area of responsibility will be defining, designing, and implementing new software applications in collaboration with development teams, while maintaining code quality, organization, and automation. You will need to work closely with other members of the development and technical teams to translate application storyboards and use cases into functional applications. To be successful in this role you will be a self-starter and a strong team-player with the ability to engage with all levels of the organization and respond to fast-changing priorities. In addition, the successful candidate will have strong analytical and problem-solving skills with an entrepreneurial mindset, comfortable working in a flat organization while managing multiple tasks and projects simultaneously.

How you'll make an impact:

• Define, design, and implement new software applications in collaboration with other members of the development and technical teams, based on industry standards and best practices.

• Translate application storyboards and use cases into functional applications.

• Perform Test-Driven and Security-Driven Development. 

• Conduct comprehensive code reviews and ensure that coding standards are followed.

• Analyze call stacks, trace files, debug logs or performance data to troubleshoot and identify the root cause of bugs.

• Participate in development of prototypes, minimum viable products and PoCs.

• Help maintain code quality, organization and automation.

• Perform maintenance programming for existing applications.

• Consider the functionality, performance, scalability, reliability, realistic implementation schedules and system architecture for each assignment.

• Provide design documents and documentation to ensure efficient maintenance and code reuse.

• Provide recommendations for improvements in the overall development process.

• Participate in a 24x7 on-call rotating schedule.

What you'll bring to the role:

How we work:

About Shelf

Shelf builds software that helps enterprises make AI work in the real world. That only works when our systems are secure, observable, and maintainable under real production pressure.

About the Role

This role is for a senior backend engineer who will focus full-time on security work.

We are looking for a hands-on engineer who can improve our security posture by changing real systems, fixing real problems, and following through until the work is fully implemented and maintained.

This role is embedded close to support and operational engineering, so it stays connected to real incidents, real customer impact, and real follow-through. The scope is broader than one team. You will work across the company’s engineering surface wherever security work needs to land.

Our backend stack includes TypeScript/Node.js, AWS and Azure, PostgreSQL/Aurora, DynamoDB, Elasticsearch, S3, queues, observability tooling, CI/CD, and infrastructure-as-code. Exact stack match matters less than backend depth, security judgment, and learning speed.

Poland remote, with travel for onboarding and a few planned in-person collaboration sessions per year.

What You Will Own

• Find and fix concrete security issues in production systems.
• Improve token lifecycle, revocation, auth flows, auditability, and access controls across backend systems.
• Reduce or eliminate security-sensitive data exposure in logs, events, traces, and internal tooling.
• Improve security detection, logging, and audit trails so incidents are easier to detect, investigate, and contain.
• Rotate secrets, reduce long-lived credentials, tighten access, and relentlessly follow through on overdue security hygiene work.
• Review security findings from scanners and assessments, separate signal from noise, fix valid issues quickly, and improve the underlying architecture where needed.
• Sweep broadly when necessary, including across many repositories and services, rather than stopping at local ownership boundaries.
• Contribute to AI-security and modern application-security work where relevant, including risks introduced by new AI initiatives.
• Write useful technical documentation, post-incident follow-ups, and implementation notes that help security work stay real after the first fix lands.

What Strong Performance Looks Like

• Security improvements actually land in production and stay maintained over time.
• Important follow-through work does not get dropped because it is tedious, cross-cutting, or spread across many repos.
• You can tell the difference between a theoretical issue and a real one, and you act with urgency when the risk is real.
• Incidents lead to better systems, tighter controls, and faster detection instead of only better wording in a document.
• Teams trust you because you improve security through pragmatic implementation and follow-through.

What We Are Looking For

• Strong senior-level backend engineering experience in production systems.
• Real hands-on experience implementing security improvements in code, infrastructure, or operational workflows.
• Experience with application-security topics such as auth, token handling, access control, audit trails, logging, secrets, vulnerability remediation, or incident follow-through.
• Strong debugging and investigative instincts. You can trace ugly real-world issues through code, logs, and system behavior.
• Comfort working across many services and repositories when the problem requires a broad sweep.
• Ability to go from problem statement to implementation to enforcement with real ownership.
• Clear written and verbal communication. You can explain risk, trade-offs, and follow-up work without hiding behind vague security language.
• AI-native working style. You already use AI tools in your daily engineering workflow and know how to verify their output.

Strong Plus

• Experience improving security posture after real incidents or near-miss events.
• Experience with AI-security, OWASP LLM frameworks, or securing LLM-enabled systems.
• Experience improving queryability, logging, and forensic visibility for incident response.
• Experience moving systems from weak defaults to safer patterns such as stronger token handling or better credential models.

How We Evaluate Fit

We care most about implementation, enforcement, and follow-through. If you are the kind of engineer who sees a real security gap and closes it across the codebase, we want to talk.

What Shelf Offers:

• B2B contract.
• Company Stock Options.
• Hardware: MacBook Pro.
• Modern technical stack. Develop open-source software.
• GitHub Copilot subscription.
• Access to Claude Code, OpenAI Codex, TypingMind, and MCP Servers.

Why Shelf:

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

We’re looking for an HR Coordinator to join our team in Warsaw, Poland. In this role, you will be a key driver of our people operations, blending recruitment support with a passionate focus on onboarding and employee engagement. If you are a proactive, detail-oriented individual who thrives in a fast-paced environment and enjoys creating a welcoming workplace, we want to hear from you.

This is a fully on-site role based in our local office.

Key Responsibilities

• Manage the end-to-end onboarding for new hires including orientation sessions.
• Coordinate pre-employment logistics including labor medicine (medycyna pracy) and OHS (BHP) training.
• Prepare HR documentation in compliance with the Polish Labor Code for various contract types such as Umowa o Pracę and B2B.
• Assist the recruitment team by scheduling interviews across multiple time zones and maintaining data in the Applicant Tracking System.
• Organize local team-building events and manage the office integration budget.
• Administer local benefits including MultiSport cards and LuxMed or Medicover platforms.
• Generate weekly reports on recruitment funnels and onboarding completion rates.
• Maintain employee personal files (akta osobowе) and ensure strict compliance with GDPR (RODO).

Requirements

• 3+ years of experience in HR or recruitment coordination within an international company.
• Practical knowledge of the Polish Labor Code regarding hiring and termination.
• Experience using ATS or HRIS tools such as Greenhouse or HiBob/BamboHR. 
• Strong organizational skills for high-volume scheduling and event logistics.
• Professional fluency in Polish and English for daily communication.
• High attention to detail in data entry and document preparation.
• Ability to work independently and manage the employee journey from offer to offboarding.

Perks and Benefits

• Career growth opportunities in an international and dynamic environment;
• Opportunity to develop language skills with partial compensation for language courses;
• Special gifts for birthdays, weddings, and newborns;
• 20 working days of paid annual vacation, plus paid sick leaves;
• Office snacks and refreshments;
• Sports package to support a healthy lifestyle;
• Comprehensive medical insurance for you and your partner;
• Comfortable office with great facilities in a prime location;
• Exciting corporate events, team-building activities, and international company parties.

We are looking for an Operations Specialist - an analytical and solutions-driven professional to take full ownership of marketplace operations and drive sustainable supply and demand growth within Bolt's ride-hailing business in Poland.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

This role involves managing business operations and collaborating with internal and external stakeholders. The Operations Specialist ultimately takes ownership as a marketplace manager, leading their assigned city. The position holds full ownership of metrics and forecasts, analyzes quantitative and qualitative data from various sources, and defines and executes the city's strategy.

• Be the lead of your city by constantly reviewing core metrics, forming bonds with key partners, and executing your supply, demand, and investment strategy.
• Creating, optimizing, or even removing processes – efficiency is our priority; you will help us find the smoothest way to run operations, solve challenges where others turn away, and influence the way Bolt is going in the future.
• Hands-on supply management - working autonomously and taking initiatives through the stages of driver and fleet acquisition, conversion, activation, and retention.
• Taking over own projects which contribute to our overall market performance and operational efficiency with the main goal to get Bolt rides in Poland to the next level.
• Act as an Account Manager for key Fleet Partners operating in your city, helping them resolve issues and scale their business with Bolt.

• You have a data-driven mindset, you approach problems methodically & have +1 years of experience in an analytical position.
• You are a strong collaborator with excellent communication skills (both verbal and written) in English and Polish
• You are skilled in data analysis using tools like Excel/Google Sheets.
• You can manage multiple projects and tasks simultaneously, staying well-organized and meeting deadlines.
• You have a strong motivation to solve problems creatively and efficiently.
• You have a solid understanding of the business landscape, including market trends and competitor analysis - you think strategically and align your analyses with business goals.
• You are a team player who builds positive relationships with colleagues, while also being customer-oriented and adept at using feedback to improve services/ensure supply growth.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We're looking for an analytical, solutions-driven Operations Specialist to take ownership of supply in our Poland ride-hailing market.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We are looking for an analytical and solutions-driven Operations Specialist to use the data provided to form business insights, spot potential for development, and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Poland. 

You will be working closely with Operations Managers, where your work will have a direct impact on business growth by achieving supply milestones and key metrics.

• Gathering and analyzing data from various sources (rides data, user feedback, financial reports, etc.) to monitor supply/demand performance and create reports with key insights for stakeholders.
• Tracking and developing KPIs (e.g.: ride volumes, driver availability, customer satisfaction, and revenue) and dashboards to monitor real-time company performance.
• Conducting and benchmarking market research to understand trends and compare company performance against competitors.
• Documenting and optimizing business processes to improve operational efficiency and customer experience.
• Developing and recommending scenarios and strategies to support strategic planning and forecasting.
• Leading projects and communicating with cross-functional teams (Product, Marketing, etc.) to ensure operational success and alignment on business goals.

• You have a data-driven mindset, you approach problems methodically & have +1 years of experience in an analytical position.
• You are a strong collaborator with excellent communication skills (both verbal and written) in English and Polish
• You are skilled in data analysis using tools like Excel/Google Sheets.
• You can manage multiple projects and tasks simultaneously, staying well-organized and meeting deadlines.
• You have a strong motivation to solve problems creatively and efficiently.
• You have a solid understanding of the business landscape, including market trends and competitor analysis - you think strategically and align your analyses with business goals.
• You are a team player who builds positive relationships with colleagues, while also being customer-oriented and adept at using feedback to improve services/ensure supply growth.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

About Shelf

Shelf builds software that helps enterprises make AI work in the real world. For our Voice AI product, that means reliable runtime systems, strong deployment paths, and production infrastructure that lets engineering teams move fast without creating operational chaos.

About the role

This role is for a senior DevOps / platform engineer who can independently own how our Voice AI product ships and runs.

You will work directly with the team building our Voice AI product rather than as part of a generic centralized Platform function. The job is to make deployment, reliability, observability, and operational quality materially better. That includes infrastructure, CI/CD, environments, incident follow-through, and the practical realities of running AI-heavy systems in production.

Real hands-on experience deploying voice-related systems such as STT, TTS, or STS workloads is a strong plus because it is highly relevant to the direction of the work.

Location – Poland remote, with travel for onboarding and periodic in-person collaboration.

What You Will Own

• Improve how Voice AI services are deployed, run, observed, and supported in production.
• Build and maintain infrastructure as code, CI/CD flows, environment setup, and paved paths that reduce developer friction.
• Strengthen observability with better logs, metrics, traces, dashboards, and alerts.
• Improve reliability through better operational standards, incident handling, post-incident follow-through, and practical SLO thinking.
• Work across application and infrastructure boundaries when that is what the problem requires.
• Reduce recurring toil through automation, documentation, and better defaults.
• Make sound trade-offs around cost, security, performance, and speed.
• Use AI tools aggressively and well to increase your own leverage and improve engineering workflows.

What Strong Performance Looks Like

• The Voice AI team can ship faster and with fewer avoidable operational issues because of your work.
• The systems you touch become easier to understand, easier to operate, and easier to trust.
• You do not need heavy management to create momentum; you find important gaps and close them.
• You handle real production problems without drama and improve the system after the immediate issue is over.

What We Are Looking For

• Strong senior-level experience in platform engineering, DevOps, SRE, infrastructure engineering, or a similar hands-on role.
• Strong cloud and infrastructure fundamentals in AWS, Azure, or a comparable environment.
• Real experience with infrastructure as code and modern delivery pipelines.
• Strong operational judgment around reliability, observability, incident response, and production systems.
• Comfort moving across layers: infrastructure, backend services, developer workflows, and operational tooling.
• Clear communication and strong written habits, especially around runbooks, postmortems, and technical decision making.
• AI-native working style. You already use AI tools in daily engineering work and think in terms of leverage, automation, and better workflows.

Strong Plus

• Real hands-on experience deploying or operating STT, TTS, STS, or similar voice-model workloads.
• Experience improving developer experience for product teams, not just operating infrastructure in isolation.
• Experience with security, access control, compliance-minded infrastructure, and pragmatic operational guardrails.
• Ability to debug problems that cut across application code, infrastructure, and third-party systems.

How We Evaluate Fit

We care more about independent ownership, systems judgment, and practical operating ability than about a perfect keyword match to every tool we use. If you are the kind of engineer who can step into a messy production environment and make it calmer, faster, and more reliable, we want to talk.

What Shelf Offers

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI, TypingMind, v0, MCP Servers, plus credits to experiment with emerging AI tools

Why Shelf:

• GenAI will be at least a $4 Trillion market by 2032 and Shelf is a core infrastructure that enables GenAI to be deployed at scale
• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We've been helping our customers prevent knowledge mismanagement since our founding in 2017
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

About Shelf

Shelf builds software that helps enterprises make AI work in the real world. We care about the hard part: reliable systems, clear operational logic, and production-grade engineering that makes AI useful instead of brittle.

Job Description:

This role is for a senior backend engineer who can own important systems, not just implement tickets.

You will take ambiguous problems, design the right backend approach, ship it, and keep it healthy in production. We want someone who is strong technically, communicates clearly, and has the judgment to make systems simpler, safer, and easier to evolve over time.

This is a product engineering role with real ownership from system design through production.

What You Will Own

• Design and ship backend services, APIs, data flows, and background processing for production systems.
• Turn vague requirements into concrete technical plans, trade-offs, and execution.
• Own services after launch: reliability, observability, performance, and incident follow-through.
• Make sound decisions around system boundaries, data models, interfaces, and scaling paths.
• Write clear technical specs, architecture notes, and diagrams when they help the team move faster.
• Work closely with product, frontend, and platform engineers to deliver end-to-end outcomes.
• Improve engineering leverage with AI tooling, automation, and internal workflows rather than using AI as a gimmick.
• Raise the quality bar through code review, design review, and pragmatic technical leadership.

What Strong Performance Looks Like

• You reliably move important backend work forward without waiting to be tightly managed.
• Your systems are easier to operate and easier to change because of your design decisions.
• You communicate trade-offs clearly and make the team around you more effective.
• You use AI tools well: to accelerate analysis, implementation, debugging, writing, and repetitive work, while keeping a high verification bar.

What We Are Looking For

• Strong senior-level backend engineering experience in production systems.
• Strong Python skills and the ability to design clean, maintainable backend code.
• Good distributed systems judgment: concurrency, failure handling, data consistency, async work, and service boundaries.
• Hands-on cloud experience in AWS, Azure, or a similar environment.
• Comfort with SQL and NoSQL systems, schema design, and performance tuning.
• Ability to go from problem statement to design to production rollout with real ownership.
• Clear written and verbal communication. You can explain systems, trade-offs, and incidents without hiding behind jargon.
• AI-native working style. You already use AI tools in your daily engineering workflow and want to keep pushing that further.

Strong Plus

• Experience with LLM-backed systems, search, retrieval, AI infrastructure, or data-heavy pipelines.
• Working knowledge of TypeScript or the ability to contribute across the stack when needed.
• Experience shaping technical direction for other engineers, even without formal management responsibility.

How We Evaluate Fit

We care more about ownership, systems judgment, and learning velocity than a perfect keyword match to our stack. If you are the kind of engineer who can take a messy problem and turn it into a strong production system, we want to talk.

What Shelf Offers:

• B2B contract.
• Company Stock Options.
• Hardware: MacBook Pro.
• Modern technical stack. Develop open-source software.
• GitHub Copilot subscription.
• Access to Claude Code, OpenAI Codex, TypingMind, and MCP Servers.

Why Shelf:

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

About Shelf

Shelf builds software that helps enterprises make AI work in the real world. We build products people depend on, which means product judgment, engineering quality, and execution speed all matter at the same time.

About the Role

This role is for a senior full stack engineer with strong product instincts.

You will own meaningful product slices end to end: understand the problem, shape the approach, build the frontend and backend pieces, ship them, and improve them based on real usage. We want someone who is equally comfortable improving a user flow, shaping an API, and closing the loop on quality in production.

This is a product engineering role with real end-to-end ownership.

What You Will Own

• Build and ship user-facing product features across frontend and backend boundaries.
• Turn rough product goals into practical solutions with good scope, sensible trade-offs, and strong execution.
• Work comfortably in UI, application logic, APIs, and data flows rather than stopping at team boundaries.
• Partner closely with product and design while still being able to move when the spec is incomplete.
• Improve usability, clarity, performance, and reliability, not just feature completeness.
• Instrument what you ship so we can learn from production behavior and iterate quickly.
• Use AI tools daily to move faster and help improve internal workflows, tooling, and engineering leverage.
• Keep the bar high on code quality, testing, and ownership after launch.

What Strong Performance Looks Like

• You can take a vague product problem and turn it into a shipped, well-reasoned solution.
• Your features feel coherent end-to-end because you care about both implementation and product quality.
• You do not treat frontend and backend as separate worlds; you use both to solve the actual problem.
• You bring momentum. Work moves because you are on it.

What We Are Looking For

• Strong senior-level experience shipping production web products.
• Strong frontend ability with React and TypeScript or an equivalent modern web stack.
• Real backend ability. You do not need to be backend-only, but you can design and ship APIs, backend logic, and data flows when the product needs it.
• Strong product sense. You notice awkward flows, weak defaults, and unnecessary complexity, and you improve them.
• Good judgment about scope, iteration, and technical trade-offs.
• Clear communication and comfort working across engineering, product, and design.
• AI-native working style. You already use AI tools as part of daily implementation and problem solving, and you are excited to improve how engineering work gets done.

Strong Plus

• Experience with AI-powered product experiences such as chat, search, recommendations, workflows, or agent-like systems.
• Experience with Python, Node.js, or both on the backend.
• Experience owning product areas with limited oversight.
• Strong feel for performance, accessibility, and production quality in complex web applications.

How We Evaluate Fit

We care more about end-to-end ownership, product sense, and the ability to ship meaningful work than a perfect match to every framework on paper. If you are the kind of engineer who can make a product better from multiple angles, we want to talk.

What Shelf Offers

• B2B contract.
• Stock options.
• MacBook Pro.
• A strong AI-native engineering environment with modern tools and room to experiment.

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Senior Frontend React Developer:

As a Frontend Engineer at Shelf, you'll craft the interfaces that make enterprise AI accessible and trustworthy. While others are building chatbots, we're solving the harder problem: how do you build UIs that help users confidently navigate AI-powered systems processing millions of documents, while maintaining enterprise-grade reliability?

You won't just build React components — you'll architect production-ready Next.js applications that handle high-load scenarios with complex states, real-time AI streaming, and multiple layers of enterprise functionality. Every interface decision you make directly impacts how knowledge workers at the biggest companies in the market interact with their most critical information.

This is frontend engineering at its most demanding. You'll tackle challenges like building real-time streaming interfaces for LLM responses, architecting state management for concurrent AI operations across multiple tenants, creating accessible interfaces for complex knowledge graphs with thousands of nodes, and ensuring blazing fast interactions even with petabytes of searchable content. Your components will bridge everything from enterprise authentication systems to cutting-edge AI models, requiring both sophisticated technical skills and sharp product instincts.

We obsess over frontend quality because we're building the trust layer for AI itself. When your interfaces gracefully handle edge cases, provide clear feedback during AI processing, and remain performant under load, you're not just meeting UX standards - you're directly enabling users to trust AI-powered answers and make critical business decisions with confidence.

You'll work on production SSR applications serving thousands of enterprise users, implementing localization for global markets, ensuring accessibility compliance, and maintaining security standards that pass SOC 2 audits. Your code will integrate with our Elasticsearch clusters, DynamoDB tables, and Aurora PostgreSQL databases through the largest park of REST APIs, handling real-time websocket updates for AI streaming and collaborative features.

We're a product company that ships fast without compromising on lasting quality. You'll work alongside proactive, ever-learning engineers who actively use AI coding assistants (OpenAI Codex, Claude Code) to accelerate development. We build custom MCP servers, implement DSPy pipelines for LLM optimization, and experiment with different AI tools for implementation. In our environment, AI isn't just what we build — it's how we build.

The best engineers we know are drawn to problems that matter. If you're excited by the challenge of building interfaces that make the AI revolution actually usable and trustworthy for enterprise users, this role offers the rare combination of technical depth, meaningful impact, and the prestige of solving UX patterns that the industry hasn't figured out yet.

Responsibilities

• Design and implement production-ready Next.js SSR applications with complex state management, handling high-load scenarios and real-time AI interactions at scale
• Build interfaces for AI-powered features including streaming LLM responses, semantic search across millions of documents, interactive knowledge graphs, intelligent content recommendations, and AI agentic builders
• Architect component libraries and maintain our design system in Storybook, ensuring reusability, accessibility, and consistent UX patterns across the platform
• Develop enterprise-grade functionality including multi-language support, accessibility compliance, cross-browser compatibility, and security implementations that meet SOC 2 standards
• Create comprehensive technical specifications and component API designs that clearly communicate interface decisions, performance trade-offs, and accessibility considerations
• Build and optimize data-heavy UIs using React Flow for node-based graphs, Highcharts for analytics visualizations, and custom virtualization for handling large datasets
• Instrument components for performance monitoring, track Core Web Vitals, implement error boundaries, and build automated visual regression tests with Playwright
• Take full ownership of the features you build, monitoring their performance in production, optimizing bundle sizes, and ensuring they scale gracefully as user load grows
• Work with SWR for intelligent data fetching, caching, and revalidation strategies that minimize API calls while keeping UIs responsive and data fresh
• Integrate with backend services via REST APIs, handle websocket connections for real-time updates, and implement optimistic UI patterns for seamless user experiences
• Leverage AI coding assistants to accelerate development while maintaining high code quality, and contribute to building internal AI agents that automate frontend workflows
• Stay current with React ecosystem best practices, Next.js updates, AI UX patterns, and modern frontend architecture—experiment with new approaches and share findings with the team
• Contribute to our engineering standards and practices through thoughtful code reviews, mentor colleagues on frontend best practices, and actively participate in our culture of continuous learning

Requirements

• Over 5 years of professional frontend engineering experience, including more than 3 years specializing in React and modern JavaScript/TypeScript
• Production Next.js experience - you've built and shipped SSR applications at scale, understand app router patterns, server components, and the trade-offs between SSR, SSG, and CSR
• Deep TypeScript expertise - you write type-safe code with generics, utility types, and advanced patterns. 
• Complex state management - hands-on experience architecting state solutions for challenging scenarios: real-time collaboration, optimistic updates, multi-tenant data isolation, and large-scale data synchronization
• Enterprise application development - you've built applications with localization (i18n), accessibility, security best practices, and compliance requirements. You understand the complexity beyond "making it work"
• AI/LLM interface experience - you've built interfaces for AI-powered features: streaming token responses, chat UIs, semantic search, or similar real-time AI interactions
• High-load optimization - proven track record optimizing applications for performance under heavy traffic, large datasets, and concurrent operations. You monitor Core Web Vitals and know how to improve them
• Modern CSS mastery - strong expertise with Tailwind CSS and/or CSS-in-JS solutions. You can implement pixel-perfect designs while maintaining responsive layouts and dark mode support
• Write well-structured, testable code with thoughtful component abstractions and clean APIs. You know when to abstract and when to keep it simple
• Strong problem-solving skills and genuine curiosity - you don't wait for designs to be perfect but proactively identify UX issues and propose solutions. You're never satisfied with "good enough" and constantly refine your craft
• Experience with AI coding assistants (OpenAI Codex, Claude, etc.) and eagerness to push the boundaries of AI-assisted development. Part of this role involves creating AI agents to automate portions of the frontend workflow
• Familiarity with observability and monitoring tools like Datadog, Sentry, or similar platforms for tracking frontend performance and errors in production
• Upper-Intermediate or better English skills for technical communication, documentation, and collaborating with distributed teams
• Present your work effectively both verbally and visually - you can articulate design decisions, create component documentation, and explain technical trade-offs clearly

Be a Plus:

• Experience with React Flow, Highcharts, or other complex data visualization libraries
• Understanding of Node.js/Python/backend fundamentals - you can read backend code and contribute to API design discussions
• Experience with SWR, React Query, or similar data fetching libraries
• Hands-on experience with vector search UIs, RAG interfaces, or semantic search implementations
• Familiarity with MCP (Model Context Protocol), DSPy, or other cutting-edge AI frameworks
• Experience with monorepo tools (Lerna, Turborepo, Nx) and managing shared component libraries
• AWS services knowledge (S3, CloudFront, Lambda) and understanding of serverless architectures
• Built or contributed to design systems or open-source component libraries
• Experience with Playwright, Puppeteer, or Cypress for comprehensive E2E testing
• Experience building AI agent interfaces or agentic AI workflows

What Shelf Offers:

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI Codex, TypingMind, v0, MCP Servers, plus credits for experimenting with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

About Shelf

The enterprise is going agentic — but most AI agents fail when they hit real business complexity. Shelf is changing that.

We’ve built the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so agents don’t just respond — they reason. The result? AI that understands how your business actually runs and delivers precise, compliant, auditable outcomes at scale.

Brands like Amazon, Nespresso, HelloFresh, and KeyBank trust Shelf to power AI agents that resolve 85% of cases autonomously, cut handle times by 20–25%, and turn hours-long processes into seconds. We’re partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks — and recognized by Gartner (Cool Vendor) and IDC (Innovator) for our approach.

If you want to sell the infrastructure that makes agentic AI actually work in the enterprise, you’re in the right place.

Our mission is to empower humanity with better answers everywhere.

Summary

The R&D department plays a pivotal role in driving Shelf to disrupt the market. We are looking for Machine Learning experts that are able to deliver end to end with a blend of experience: Python engineering, ML engineering, and pragmatic Data science and Machine learning research. You will ship end-to-end features—from problem framing and experimentation to service deployment, and ongoing operations—quickly and with high quality. Your work will power ML- and LLM-driven services used by top enterprises like Amazon, Mayo Clinic, AmFam, and Nespresso.

This role requires strong Python engineering capabilities coupled with a strong ability to deliver robust ML solutions, along with ML research literacy to choose sound methodologies, define metrics, and evaluate different approaches effectively.

You’ll work in an agile environment, move fast, and own what you ship.

Responsibilities

• Own end-to-end delivery: ideate, research, prototype, productionize, and operate ML-powered services with an expectation to iterate and ship frequently
• Stand up robust training/evaluation pipelines: dataset curation, labeling/feedback loops, experiment tracking, offline/online metrics, and A/B testing
• Solve problems using sound methodology, evaluate approaches along with 
• Transform ML models and LLM workflows (including RAG) into reusable, versioned, observable production services with CI/CD
• Collaborate with Product Owners to shape our product and requirements
• Conduct and receive code reviews; champion engineering excellence, testing discipline, and documentation
• Leverage AI coding assistants to accelerate development and create internal agents that automate parts of the engineering workflow
• Share learnings through demos, docs, and knowledge sessions; contribute to a culture of continuous improvement

Requirements

• 3+ years of professional experience researching and shipping ML-based solutions, with strong Python skills and a track record of delivering fast without sacrificing quality
• Proven experience in owning research problems end-to-end, starting from initial data analysis, through iterative research phases to delivering on production
• Practical NLP/LLM experience: transformers, embeddings, prompt design, and evaluation; ability to choose and justify metrics and methodologies
• Strong backend fundamentals: designing RESTful services, schema design, data modeling, and performance tuning for SQL and NoSQL stores
• Data processing skills: pandas/NumPy; experience with batch/stream processing and ETL orchestration (e.g., Airflow, Step Functions)
• Strong English verbal and written communication

As a plus

• LLM ops and safety: eval frameworks (e.g., RAGAS), guardrails, red-teaming, prompt optimization at scale
• Model optimization: quantization, distillation, pruning; GPU/accelerator-aware serving
• Experience with AWS ML stack (SageMaker, Batch, Step Functions, Lambda, SQS/SNS, DynamoDB, ECS, EC2, S3)
• Vector databases and search: Pinecone, Elasticsearch, pgvector, FAISS, or DeepLake
• Background in reinforcement learning, agent frameworks, or autonomous agents
• Publications, open-source contributions, GitHub portfolio

What Shelf Offers

• B2B contract
• Company Stock Options
• Hardware: MacBook Pro
• Modern technical stack. Develop open-source software
• Premier AI development environment: GitHub Copilot, Claude Code, OpenAI, TypingMind, v0, MCP Servers, plus credits to experiment with emerging AI tools

Why Shelf

• Our Leadership Team has deep knowledge management and AI domain expertise and enterprise SaaS background to execute this plan
• We love our customers and our customers love us. Ask a Shelf customer why, and they’ll tell you it’s because of our innovative capabilities, rock-solid reliability, they truly enjoy working with our people, but most of all – it’s the improvements they see in their business KPIs.
• We have raised over $60 million in funding and our investors include Tiger Global, Insight Partners, Connecticut Innovations, and others
• We have high velocity growth powered by the most innovative product in our category, 3X growth for 3 years in a row
• We now have over 100 employees in multiple U.S. states and European countries, and we have ambitious hiring goals over the next few months

Our Values:

Quality - We’re united by our focus on world‑class Quality. Quality in all things – starting with everything that leaves your desk. Everything you touch – every email, report, campaign, and piece of code – should be outstanding. Your work product should blow people away. Having people look at what you’ve done and say, “Wow.” That’s the standard here. Remember that how you do anything is how you do everything. Focus on craftsmanship—your ability to make things better.

Momentum - for us means that you should know that the things you’re responsible for are moving forward. When you look around and see something that’s stalled, get it moving again. We pride ourselves on “ball movement.” When your boss or team leaves you with something, they should return to see measurable progress. Small, continuous movement is our recipe for success. Constantly look for how to make the work around you move forward. We want you to initiate solutions, ideas, and progress. Don’t wait for it to come to you—reach out and create movement. All the time.

Accountability - We expect every team member to feel that they are accountable for more than anyone might normally expect. Each of us should feel real responsibility for things even at the edge of our control. We consistently share and align on expectations, give each other open and respectful feedback, and use those two drivers to ensure that every agreement we make with one another is clear and complete.

Hard Work - We’re here to do something difficult together. We care intensely about the mission and we expect that from our teammates. That care means that we work hard here. Hard work comes with long hours, extra effort…and real opportunity at Shelf. Your passion for creating and sustaining output is a part of our DNA. Support each other, cheer each other on, drive the mission forward. Great teams sustain intense effort together to win.

Learning Agility - We’re innovating in one of the fastest‑moving spaces in history at a time of accelerating global change. That’s incredibly exciting and requires each of us to commit fully to learning each and every day so that we can be the best at what we do. None of us know everything. All of us can learn anything. Staying open and constantly curious is a key success driver at Shelf. It also requires humility. We prize people who are consistently humble and open to making mistakes and growing from them. Recognize also that learning itself is a skill…we need you to be really good at it. Keep dialing in your own understanding about how you learn best and push yourself to keep growing.

Adapt and Thrive - Overcoming challenges lives deep in our DNA. We have a proud history of understanding and living the reality that obstacles are our opportunities…they’re the key to our success. Change is a constant in our business and fighting change is counterproductive. We need you to be good at being uncomfortable and understand that discomfort is the key to growth. Cultivate your own ability to adapt and know that struggling well is something you’ll share with every team you’re on at Shelf. Our company stories are about thriving through real difficulty…together.

Win Together - We win or lose as a team. Always. Everything you do here is connected to the rest of the organization. Part of our shared team environment demands full honesty…real candor and directness with one another. We expect you to constantly be thinking about how to support your teammates and the company, always acting in service to our shared mission and what’s best for the organization as a whole.

Process Automation Lead, 3P | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Are you ready to move beyond incremental improvements and lead a total AI-driven transformation? We are looking for a visionary Process Automation Lead to dismantle legacy friction and build a world-class, automated experience for the teams driving explosive growth for our Experiences business. You won’t just be mapping processes; you’ll be defining the future of how our Sales and Marketing teams scale.

We are seeking a visionary Process Automation Lead to architect and implement frictionless, AI-enhanced experiences for our partner-facing team. You will be the primary driver in enabling our Distribution Partnerships Sales and Marketing teams to 10x their impact. This is a high-autonomy role designed for a strategic leader who can bridge the gap between lean process optimization and cutting-edge AI opportunities. If you are a builder who thrives on dismantling legacy friction and scaling solutions in a fast-paced environment, we want you on our team.

Job Location: Remote

This role is a remote position in the [country]. Occasional travel to company offices as necessary.

Your Impact:

• Strategic Process Mapping: Lead discovery sessions to identify and map high-friction points in the employee and customer journey.

• AI-Driven Transformation: Translate complex AI and automation concepts—including Generative AI, chatbots, and predictive analysis—into scalable solutions for internal teams.

• Next-Gen Workflow Automation: Re-engineer and automate routine tasks to drastically improve resolution speed and accuracy.

• Root-Cause Resolution: Identify and eliminate product or process blockers that cause employee or partner friction, ensuring measurable impact on service quality.

• Full-Lifecycle Ownership: Oversee the end-to-end implementation of automation projects, ensuring they are scalable, data-validated, and aligned with our global service-solution strategy.

What You’ll Bring:

• Expertise in Scale: 5+ years of experience in sales or marketing operations with a proven track record of process optimization and automation.

• The "Automation Mindset": Deep understanding of Six Sigma methodologies paired with modern AI workflow tooling.

• Technical Translation: A natural ability to collaborate with technical teams and external vendors to turn business needs into seamless delivery.

• Relentless Collaboration: Strong stakeholder management skills with the ability to influence leadership and execute complex roadmaps.

• Customer Obsession: A mindset that puts the partner experience first, advocating for simplicity at every touchpoint.

Core Competencies for Success:

• Execution at Speed: You are comfortable challenging the status quo, experimenting rapidly, and seeking continuous improvement.

• Strategic & Data-Driven: You leverage data to identify opportunities and use an A/B testing mindset to validate solutions.

• Articulate Influence: Exceptional communication skills with the ability to translate technical complexity into clear, actionable insights for internal stakeholders.

• Industry Experience: Prior experience in a high-growth tech environment is preferred.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Remote

We are looking for an entrepreneurial, analytically sharp, and externally confident Senior Operations Manager to lead two of our most critical domains in Poland: Trust & Safety, Driver Engagement, along with overseeing City Performance Management in a dedicated region. This is a high-impact, highly visible role that sits at the intersection of strategy, operations, and stakeholder influence — and will directly shape how Bolt grows and operates in one of its key European markets.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end operational strategy across three interconnected pillars. From driving long-term regulatory strategy and ensuring compliance, to designing non-monetary driver loyalty programs that keep supply on Bolt's platform, and ultimately holding accountability for the performance of cities in your region. You will report to the General Manager and work cross-functionally with Legal, Public Policy, Central Operations, and Product teams.

This is not a back-office compliance role. We're looking for someone who can walk into a room with regulators, city officials, or driver community leaders and be a credible, compelling voice for Bolt while also diving into supply data and running complex strategic projects.

• Define and drive Bolt Poland's long-term regulatory strategy in close collaboration with Legal and Public Policy teams. Own the implementation of new and evolving regulations (local, national, and EU-level), translating legal requirements into scalable operational processes.
• Monitor the regulatory landscape proactively and ensure internal processes remain ahead of compliance requirements.
• Design and lead strategic, non-monetary driver engagement initiatives — including loyalty programs, recognition schemes, and community-building efforts — that increase platform preference and long-term retention.
• Analyse driver supply data to identify trends, gaps, and opportunities across the Polish market.
• Hold accountability for the operational and business performance of cities within your region, identify performance risks early, and drive corrective action through data-informed decision-making.
• Build and maintain strong relationships with local business stakeholders, fleet operators, and city-level partners.

• 5+ years of experience in strategy, operations, consulting, or a related analytical role — ideally within tech, mobility, or a highly regulated industry. Experience working with external stakeholders: regulators, government bodies, public institutions, or industry partners.
• Strong understanding of regulatory frameworks; experience collaborating with Legal and/or Public Policy teams is a strong plus.
• Entrepreneurial mindset — you spot opportunities, take ownership, and move with urgency without waiting to be asked.
• Highly analytical and data-driven, with strong skills in Excel/Google Sheets and comfort with complex datasets.
• Excellent communicator in Polish and English — able to present confidently to senior internal and external audiences.
• Bachelor's degree or higher; economics, law, public policy, business, or related field preferred.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for an experienced and motivated Regional Sales Manager for our EMEA territories. You will be responsible for positioning Torq’s security solution within our Enterprise prospects and customers, and for developing a comprehensive account strategy that aligns with the company's goals and objectives as well as collaborate with cross-functional teams to ensure business growth. This is a remote position based in Eastern Europe (Poland, Hungary, Slovenia). 

What you will be doing :

• Sell an amazing no-code security automation product from start to finish.
• Land, adopt, expand, and deepen sales opportunities. 
• Execute against a territory coverage plan and consistently deliver on quarterly revenue targets
• Developing and building relationships with prospects, customers and channel partners.
• Expand relationships and orchestrate deals across diverse business stakeholders.

What We’re Looking For:

• 5+ years of sales experience selling security software
• You have a measurable track record in new business development and over-achieving sales targets.
• Experience in selling complex enterprise security software solutions and ability to adapt to fast-growing and changing environments
• Experience in the “C” suite, strong executive presence and polish, and excellent listening skills.
• Experience with target account selling, solution selling, and/or consultative sales techniques 
• Hunter mentality with solid Sales Process/Methodology e.g. CoM, Challenger and MEDDICC

Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

#LI-Remote