Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell® Fusion, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

CMT is looking for a creative, collaborative, and highly motivated Machine Learning Intern to help develop applied machine learning capabilities using real-world mobility and behavioral data. This internship is ideal for someone who enjoys solving ambiguous problems, building practical ML workflows, working with messy real-world datasets, and translating technical findings into clear recommendations.

The intern will work on a 12-week applied ML project involving data exploration, labeling strategy, feature engineering, model development, evaluation, and stakeholder-facing analysis. The ideal candidate has strong Python skills, a solid foundation in machine learning, strong initiative, and the ability to make progress in open-ended problem spaces.

Responsibilities:

• Explore real-world mobility datasets and identify useful behavioral, temporal, contextual, and aggregate patterns
• Help define practical data labeling guidelines, quality criteria, and edge-case handling rules
• Build and validate datasets for supervised machine learning experiments
• Develop baseline and improved ML models using Python and standard data science workflows
• Perform feature engineering, model evaluation, error analysis, and iteration
• Assess model performance across relevant data segments and edge cases
• Summarize findings, limitations, risks, and opportunities for technical and product stakeholders
• Produce clear documentation, analysis reports, and final recommendations

Qualifications:

• Currently pursuing a Bachelor’s, Master’s, or PhD degree in Computer Science, Data Science, Machine Learning, Statistics, Engineering, Applied Math, or a related quantitative field
• Strong Python programming skills and comfort working with real-world datasets
• Solid understanding of supervised machine learning, feature engineering, classification metrics, train/test splits, and error analysis
• Experience with common Python data science libraries such as pandas, NumPy, scikit-learn, PyTorch, TensorFlow, or similar tools
• Strong analytical and problem-solving skills, with a bias toward initiative and ownership
• Clear written and verbal communication skills, including the ability to explain technical findings to non-technical stakeholders

Compensation and Benefits:

• Fair and competitive hourly rate based on education level
• Flexible scheduling options depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
• Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
• CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.

AirSculpt is seeking a Senior Video Editor and Animator! 

The primary focus of this role is video editing and animation management, with motion design as a core driver of creative output. Strong animation experience is essential, with the ability to bring static creative to life and elevate storytelling in a way that feels native to each platform. This individual will oversee the creation and delivery of video assets across organic, paid, and website channels, ensuring all content aligns with brand standards.

This role requires someone who can take broad creative direction and turn it into clear, compelling executions. A strong understanding of creative briefs is key, along with the ability to interpret feedback, iterate quickly, and present multiple concepts for review.

We’re looking for someone deeply tapped into social media who can spot emerging editing trends and identify opportunities that can benefit the brand. This includes staying current with new tools, products, and editing systems, including AI-driven solutions that can improve efficiency and elevate output, and bringing those insights back to the social team. A strong understanding of what works across Instagram, TikTok, YouTube, Facebook, and Twitter is important.

As the lead editor, this individual will help define and evolve the brand’s editing style and motion language, building guidelines for contractors and ensuring all content is cohesive and scalable in collaboration with the Social Media and Content Director and Art Director.

Experience capturing content is a plus, particularly for on-site shoots, clinic content, or influencer collaborations.

About AirSculpt® 

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.

Responsibilities: 

• Lead video editing and animation assets
• Manage editing workflows and ensure timely, high-quality delivery of assets
• Translate creative briefs and feedback into multiple strong concepts and executions
• Define and evolve brand editing style and motion guidelines for internal and external editors
• Collaborate closely with Social Media and Content Director and Art Director to ensure cohesive output
• Oversee and guide external editors and contractors to maintain consistency and scale
• Ability to capture content and filming experience in case needed for on-site help
• Ability to juggle multiple projects in a fast-paced production environment while delivering against tight deadlines
• Other tasks/projects as assigned by management

Required Qualifications: 

• Minimum of 5+  years of video editing and animation experience 
• Ability to color grade efficiently 
• 3+ years of filming experience  preferred, but not required 
• Expertise in Adobe Premiere Pro, After Effects. Proficiency in motion design, Photoshop, and Figma preferred.
• Exceptional experience in project management tools 
• Highly organized, able to manage multiple projects concurrently. 
• Exceptional attention to detail, under tight timeframes
• Experience working in corporate systems and dealing with multiple brick and mortar locations 
• Strong written and verbal skills with the ability to succinctly describe program objectives and requirements.
• Experience sourcing music, working with voiceover editing, and AI editing adjustments
• Excellent communicator, adept at navigating, socializing and building advocacy for concepts and ideas within an organization

Preferred but Not Required:

• Industry experience in healthcare, beauty, luxury, wellness
• Still photo editing and simple graphic design knowledge

Physical Demands:

• Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
• Push/pull/lift up to 25 pounds

Benefits

• Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability
• Retirement Plan: 401(k) & Roth IRA
• Paid Time Off: vacation and sick days, as well as company holidays

Compensation

$90-100K. Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

Who We Are

Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas’ portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings’ access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders.

We’re very excited about what we see in front of us, and we think you will be too – so come join our team and contribute to our growth!

How You Will Make an Impact

The Industrial Electrician performs skilled journey level work with a safety mindset. The Duties of the electrician is to inspect, repair and maintain all electromechanical equipment and instrumentation.

 Responsibilities

• Install all new electrical and electronic equipment and electrical wiring according to the National Electrical Code and Atlas Sand electrical standards
• Inspect, maintain, repair and overhaul electromechanical and solid state electrical equipment, using a variety of electrical test equipment, meters, powered and non-powered tools and equipment
• Perform high voltage switching and operate generators in support of operations
• Perform all work safely
• Lead a work party in performing maintenance or repair work
• Perform all work in compliance with applicable codes, standards, safety and environmental regulations
• Responsible for lockout/tagout procedures
• Other duties as assigned

 Qualifications

• Methods, equipment and materials used in the electrical trade
• Knowledge of health, safety and environmental regulations
• Applicable laws, codes, regulations, policies and procedures
• Principles of electronic theory as applied to electrical and electronic circuits, wiring and electrical equipment
• Theory of operation and use of PLC units and other computer-based equipment
• Working knowledge of blueprints, shop drawings and sketches
• Ability to work independently with little supervision and/or direction
• Install, including programming and troubleshooting PLC based equipment
• High School Diploma or GED required
• Completion of a recognized vocational education program in electrical/industrial electrical/industrial training OR completion of Electrical Apprenticeship Program
• Minimum of Five (5) years' recent industrial electrician experience
• Must have a valid driver’s license

 Physical Requirements/Working Conditions:

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Required to stand; walk; and stoop, kneel, crouch or crawl, sit and climb or balance
• Must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Capable of working a rotating shift, 14 on 7 off rotating between days and nights.
• Must be able to tolerate conditions associated with no air conditioning or heat

How You Will Stand Out

• You are team-oriented, approachable, and work well with others.
• You take pride in your work, ensuring accuracy and quality in every task.

What You Will Love About Us

• Best People and Team. Great Place to Work , Hire Vets, Top Place to Work For – Austin American Statesman
• Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
• Invest in Your Future. 401K with company match, immediate vesting
• Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays

Who We Are

Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas’ portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings’ access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders.

We’re very excited about what we see in front of us, and we think you will be too – so come join our team and contribute to our growth!

How You Will Make an Impact

The Industrial Electrician performs skilled journey level work with a safety mindset. The Duties of the electrician is to inspect, repair and maintain all electromechanical equipment and instrumentation.

 Responsibilities

• Install all new electrical and electronic equipment and electrical wiring according to the National Electrical Code and Atlas Sand electrical standards
• Inspect, maintain, repair and overhaul electromechanical and solid state electrical equipment, using a variety of electrical test equipment, meters, powered and non-powered tools and equipment
• Perform high voltage switching and operate generators in support of operations
• Perform all work safely
• Lead a work party in performing maintenance or repair work
• Perform all work in compliance with applicable codes, standards, safety and environmental regulations
• Responsible for lockout/tagout procedures
• Other duties as assigned

 Qualifications

• Methods, equipment and materials used in the electrical trade
• Knowledge of health, safety and environmental regulations
• Applicable laws, codes, regulations, policies and procedures
• Principles of electronic theory as applied to electrical and electronic circuits, wiring and electrical equipment
• Theory of operation and use of PLC units and other computer-based equipment
• Working knowledge of blueprints, shop drawings and sketches
• Ability to work independently with little supervision and/or direction
• Install, including programming and troubleshooting PLC based equipment
• High School Diploma or GED required
• Completion of a recognized vocational education program in electrical/industrial electrical/industrial training OR completion of Electrical Apprenticeship Program
• Minimum of Five (5) years' recent industrial electrician experience
• Must have a valid driver’s license

 Physical Requirements/Working Conditions:

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Required to stand; walk; and stoop, kneel, crouch or crawl, sit and climb or balance
• Must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Capable of working a rotating shift, 14 on 7 off rotating between days and nights.
• Must be able to tolerate conditions associated with no air conditioning or heat

How You Will Stand Out

• You are team-oriented, approachable, and work well with others.
• You take pride in your work, ensuring accuracy and quality in every task.

What You Will Love About Us

• Best People and Team. Great Place to Work , Hire Vets, Top Place to Work For – Austin American Statesman
• Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
• Invest in Your Future. 401K with company match, immediate vesting
• Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

If you are chosen for this position, your work location will be in Tongluo, Miaoli, while the office will be located in Taichung, the commuting between locations will be required.

Note: The working location is based in Taichung, and travel to Tongluo for customer support will be required.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry.
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

We are looking for a highly technical Senior Staff/Principal Engineer to lead the porting and enablement of critical AI workloads. You will be a primary driver in migrating compute workloads to RISC-V architectures, ensuring our hardware is optimized for real-world application performance.

The ideal candidate has a strong background in DevOps, workload porting, or application enablement. While this is an individual contributor role at its core, you will have the opportunity to grow and lead a small, specialized team over time as our workload migration efforts scale.

This role is remote, based in the United States or Australia.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A Technical Catalyst: You thrive on the challenge of driving AI hardware porting to RISC-V and making complex software stacks run efficiently on new hardware.
• Systems Expert: You possess deep knowledge of system software, compilers, or low-level OS internals. You are an expert in ARM or x86 environments and are ready to apply those skills to the RISC-V frontier.
• A Project Driver: You have the technical authority to lead the implementation of a compute migration to RISC-V through strategic IT and DevOps enablement.
• Collaborative & Cross-Functional: You enjoy acting as the "technical glue" between IT, DevOps, and AI teams, coordinating complex efforts across boundaries to ensure seamless workload transitions.
• Architecture Agnostic: You are a systems thinker who understands how to bridge the gap between infrastructure and core silicon engineering.

What We Need

• Education: BS/MS/PhD in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Workload Expertise: Extensive experience in workload porting, DevOps engineering, or application enablement.
• Systems Fluency: Strong familiarity with CPU architectures and systems design, with a proven track record of troubleshooting and optimizing performance across new architectures.
• Leadership Qualities: Ability to coordinate across multiple technical teams and the potential to mentor or grow a small engineering pod.
• Execution Focus: A mindset geared toward technical delivery and methodology development rather than broad community networking.

What You Will Learn

• Gain deep expertise in bleeding-edge RISC-V system software across server and AI-accelerated environments.
• Directly influence an upcoming project, a high-visibility initiative shaping the future of our internal compute infrastructure.
• Work at the intersection of AI/ML workloads and hardware/software co-design.
• Shape the technical roadmap for how the industry adopts RISC-V for high-performance compute.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Construction Quality Assurance/Quality Control Manager

Redwood Materials is seeking a Construction Quality Assurance/Quality Control (QA/QC) Manager to join our internal Engineering, Procurement, & Construction (EPC) team, which designs and builds battery recycling and battery materials manufacturing facilities. The QA/QC Manager will be embedded on the Engineering team and serve as the owner’s quality representative, ensuring that all construction—whether self-performed or executed by subcontractors—meets the intent of design drawings, project specifications, and applicable codes. This role spans the full project lifecycle, from design through construction completion and turnover, and is expected to engage proactively during design to identify quality requirements, constructability concerns, and inspection hold points before construction begins. The QA/QC Manager will also contract and coordinate third-party special inspections where required by code or contract. This role works closely with project management, infrastructure engineering, project controls, and procurement, and interfaces directly with construction managers, site superintendents, construction engineers, and subcontractors.

Responsibilities will include: 

• Lead and develop the project QA/QC function, including direct oversight of internal inspectors, QC coordinators, and third-party inspection personnel; set priorities, review performance, and provide day-to-day technical direction 
• Review engineering drawings and specifications during the design phase to identify constructability concerns, inspection hold points, and quality requirements before construction begins; provide proactive QA/QC feedback to design engineers 
• Develop project-specific Inspection & Test Plans (ITPs) and coordinate scheduling of third-party special inspections (e.g., structural steel, welding, concrete, fireproofing) to ensure inspection resources are in place ahead of construction activities 
• Contract and manage relationships with third-party special inspection agencies; ensure their scopes, qualifications, and schedules align with project needs 
• Perform daily site walks to identify risks, discrepancies, and non-conformances; document findings, evaluations, and inspections using company-prescribed procedures and software 
• Perform system verifications on completed systems to confirm correct installation per design specifications and contract documents; assist with development and maintenance of quality protocols, qualification requirements, and validation procedures and documentation 
• Audit contractor and self-perform quality turnover documentation, including MTRs, weld maps, weld logs, PWHT reports, NDT reports, concrete placement records, bolt tensioning records, and other civil/structural QC documentation 
• Track and report on quality metrics, non-conformance trends, and inspection status to project leadership; support resolution of day-to-day quality issues in the field 

Desired Qualifications: 

• Bachelor’s degree in engineering, construction management, or a related technical discipline; an Associate’s degree or technical diploma with significant additional field experience may be considered in lieu of a Bachelor’s 
• Minimum 8–10 years of experience in construction quality control/assurance, inspection, or a closely related field, including prior experience leading or supervising QA/QC personnel 
• Current CWI (Certified Welding Inspector) certification, or ability to obtain CWI within 12 months of hire 
• Working knowledge of ASME B31.3 (Process Piping) and AWS D1.1 (Structural Welding Code – Steel) 
• Ability to read and interpret civil, structural, mechanical, and piping engineering drawings and specifications; experience developing or executing Inspection & Test Plans (ITPs) 
• Valid driver’s license; strong organizational and communication skills 
• Demonstrated leadership and mentoring ability, including experience directing inspectors, subcontractor QC staff, or third-party inspection agencies; strong sense of ownership 

Preferred Qualifications: 

• 10+ years of related experience in industrial or heavy commercial construction QA/QC 
• Level II NDT certifications (MT, PT, UT–straight beam), or ability to obtain within 12 months 
• Experience with Autodesk Construction Cloud and CXAlloy or similar construction management/QC documentation platforms 
• Experience or training in construction industry code compliance (IBC, OSHA, NFPA, etc.) 
• Proven ability to build and scale QA/QC programs across multiple concurrent projects; strong technical writing and documentation skills; a passion for sustainability and making the world a better place 

Field Quality Engineer, Energy Storage

Redwood Materials is currently searching for a Field Quality Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line. You will be responsible for ensuring the quality, reliability, and safety of deployed Battery Energy Storage System (BESS) assets by identifying, investigating, and preventing field issues. This role works closely with Operations & Maintenance (O&M) teams that perform routine monitoring and maintenance, and with Service Engineering, which owns advanced technical escalation. 

The Field Quality Engineer serves as the frontline quality owner in the field, focusing on identifying systemic quality issues, conducting structured investigations, and driving corrective and preventive actions. This role plays a critical part in reducing repeat failures, improving fleet reliability, and feeding real world learnings back into engineering, suppliers, and operational processes. You’re a doer, excited about getting your hands dirty and working in a dynamic, fast-paced setting, and want to shape a new department at Redwood.

Responsibilities will include:

Mobile Technician is a unique position within the Lucid Service family. This position requires an experienced self-employed specialist with in-depth knowledge of diagnosis, maintenance, and repair of Lucid Motor vehicles. Our ideal candidate has an "everything is possible" attitude and goes about his or her tasks with vigor and determination. This role requires someone who can work independently and be customer-oriented. Applicants are expected to excel in their respective fields, have the ability to learn quickly, and strive for perfection in a fast-paced environment. This position also requires the ability to self-manage all areas of the repair facility, including parts management and customer service.

The Role:

• Independent technical work in the field
• Technical qualification for work on high-voltage vehicles
• Direct customer contact, good communication skills
• Diagnosis, maintenance and repair of Lucid Motors products
• Effective work with the appropriate software environment
• Proper execution and documentation of work processes
• Processing of quality assurance measures
• Common customer service tasks, such as phone calls, scheduling appointments, etc.
• Ability to work and act independently
• Attention to detail and passion for an optimal customer experience
• Order and cleanliness in appearance and in the workplace

Qualifications:

• Completed vocational training as a mechatronics technician
• English B2 or advanced
• Knowledge of common vehicle technology
• Written and verbal communication skills
• Good self-organisation
• Ability to work independently 
• Teamplayer
• Basic computer and Microsoft Office skills
• High willingness to learn
• Valid driver's license up to 3.5t 

Advantageous:

• Work experience > 3 years as an automotive technician
• Experience in diagnosing and repairing electric vehicles
• Experience working on vehicles in the premium segment
• Certified Service or Master Technician
• Master craftsman's certificate in the automotive sector

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

Mobile Technician is a unique position within the Lucid Service family. This position requires an experienced self-employed specialist with in-depth knowledge of diagnosis, maintenance, and repair of Lucid Motor vehicles. Our ideal candidate has an "everything is possible" attitude and goes about his or her tasks with vigor and determination. This role requires someone who can work independently and be customer-oriented. Applicants are expected to excel in their respective fields, have the ability to learn quickly, and strive for perfection in a fast-paced environment. This position also requires the ability to self-manage all areas of the repair facility, including parts management and customer service.

The Role:

• Independent technical work in the field
• Technical qualification for work on high-voltage vehicles
• Direct customer contact, good communication skills
• Diagnosis, maintenance and repair of Lucid Motors products
• Effective work with the appropriate software environment
• Proper execution and documentation of work processes
• Processing of quality assurance measures
• Common customer service tasks, such as phone calls, scheduling appointments, etc.
• Ability to work and act independently
• Attention to detail and passion for an optimal customer experience
• Order and cleanliness in appearance and in the workplace

Qualifications:

• Completed vocational training as a mechatronics technician
• English B2 or advanced
• Knowledge of common vehicle technology
• Written and verbal communication skills
• Good self-organisation
• Ability to work independently 
• Teamplayer
• Basic computer and Microsoft Office skills
• High willingness to learn
• Valid driver's license up to 3.5t 

Advantageous:

• Work experience > 3 years as an automotive technician
• Experience in diagnosing and repairing electric vehicles
• Experience working on vehicles in the premium segment
• Certified Service or Master Technician
• Master craftsman's certificate in the automotive sector

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

About Anchanto:

Enabling Simpler, Faster and Scalable eCommerce Operations, Our mission is to simplify backend eCommerce operations for businesses of all sizes through our innovative & intelligent SaaS platforms. We aim to transform the way businesses conduct eCommerce in the region, while aggressively moving towards becoming the most customer-centric company in our domain.

Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.

We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.

The Role:

We are currently seeking an experienced QA Lead to develop the software test automation framework for testing the above software product from scratch with use of automation tools like selenium/cucumber/testing etc.

Responsibilities:

• 7-10 years of Manual Testing experience in Functional, Regression, System, Integration and UAT testing, automation testing
• Developing Frameworks from scratch
• Testing concepts and in dept knowledge of Testing and Agile
• Jira knowledge is a must
• candidate should be aware of Selenium Web driver and TestNG
• Should be able to work as backup lead
• will be plus - API Automation - Rest Assured and Karate
• will be plus APPIUM Automation
• E-commerce domain experience will be a huge bonus and will make you stand out in the crowd.
• Experience in Web Based Application testing. (Front End & Back End)
• Should be operational as an individual contributor as well in test case preparation, test data setup and test execution.
• Excellent communication skills required (Verbal & Written) with Onshore & Offshore stakeholders
• 3-4 years of Agile experience required. Experience with Scrum, Sprint, Backlog Planning
• Should have hands-on experience in Team Management, Mentoring juniors, Daily Status Reporting, Client, BA, Dev Co-ordination.
• Experience in Effort Estimation, Capacity Planning, Defect Management, Resource allocation.
• Should be able to handle small – mid size team independently as a Test Lead including activities such as Test Planning, Test Execution, Defect Management, Status Reporting, Effort Estimation, Test Reports
• Experience in dealing with end clients, coordinating with Business Analyst at various stages of QA life cycle
• Thorough understanding and solid hands-on experience in all types of functional testing.
• Experience with mobile app testing is preferred but not mandatory
• Should be able to identify roadblocks, showstoppers and proactively act upon mitigation plan
• Thorough understanding of SDLC & STLC
• Multi-tasking capabilities and leadership qualities required.
• Immediate joiner preferred.
• Quick learner and proactive approach needed
• Should be able to foresee issues/roadblocks that could possibly delay deliverables and proactively escalate to QA Manager
• API Testing, Database testing and Automation Testing experience using selenium will be an added advantage
• Automation experience with Selenium + Test NG / Cucumber is must have

Required Skills:

• Immediate Joiners preferred – Notice Period : Immediate joiner or 30 days Max
• 7-9 years of Manual Testing experience in Functional, Regression, System, Integration and UAT testing.
• 3-4 years of Team Leading, Team Management, Lead level activities
• 7-9 years of hands-on experience in all types of Black Box testing (Smoke, Sanity, System, Integration, Regression, UAT)
• Any Testing related certification will be an added advantage
• 1-3 years of E commerce domain knowledge
• API Testing, Database testing will be an added advantage

Bonus Points For

• Experience with JavaScript is a plus
• Experience with Jmeter / Load runner is a plus
• E commerce domain experience is a plus

Benefits

• Hybrid/remote working options (we have an office in Pune)
• A chance to build career with a fast-growing global SaaS tech company
• An opportunity to collaborate with local & global teams on interesting projects
• Competitive salary package
• Amazing work-life balance
• Learning opportunities
• Work hours: 09:00 AM to 06:00 PM India time with occasional travel if necessary

Anchanto provides equal employment opportunity, promotes diversity; actively encouraging applicants all backgrounds, ages, LGBTQ+, & those with disabilities to apply

The Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion. 

Responsibilities:

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver license with no suspensions within the past year

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

About the role:

We are looking for a visionary, tech-forward leader to architect and scale our global payroll engine. In this role, you won’t just manage a function; you will define the strategic roadmap for how Samsara compensates a world-class, global workforce.

You will lead our global payroll operations, transforming day-to-day execution into a high-precision, automated system that supports our international growth. As a key partner to HR, Tax, Legal, Accounting, and Equity, you will bridge the gap between financial integrity and employee experience. You will be the primary driver behind optimizing our global tech stack, leveraging AI and automation to eliminate manual friction, and ensuring that as Samsara grows, our internal controls and compliance frameworks remain ironclad.

This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role.

In this role, you will: 

• Drive Strategic Payroll Architecture: Provide visionary leadership for our global payroll operations, utilizing data-driven metrics to monitor and relentlessly improve the efficiency and impact of our delivery model.
• Build a World-Class Team: Recruit, mentor, and develop an elite, globally dispersed team of payroll professionals, fostering a culture of high performance and continuous technical growth.
• Optimize Vendor Ecosystems: Own and evolve our relationships with external global service providers, ensuring they meet Samsara’s high standards for reliability and security. 
• Engineer Global Precision: Oversee all global payroll cycles, ensuring absolute accuracy and surgical compliance with US and international tax requirements across every jurisdiction.
• Strategic Cash & Treasury Partnership: Act as a key partner to the Treasury team by providing high-precision forecasting of global payroll cash outflows. You will ensure accurate cash positioning, allowing for optimized liquidity management across all international entities.
• Champion Financial Integrity: Master of all aspects of payroll accounting. You will be a key partner to Accounting and FP&A during month-end close, providing the flux analysis and variance reporting that informs our financial narrative.
• Lead Regulatory & Audit Excellence: Ensure all tax filings are executed with total accuracy. Lead the strategy for all payroll audits—including 401(k), Workers’ Comp, and statutory filings—ensuring our controls are always "audit-ready."
• Partner on Total Rewards: Collaborate with Stock Admin, Tax, and People teams to execute seamless stock-based compensation (RSUs, Options) while maintaining a rigorous focus on global tax compliance.
• Scale through AI & Automation: Identify and implement the next generation of scalable processes, leveraging AI-driven anomaly detection and automation to enhance operational flow while maintaining robust internal controls.
• Focus on Employee Experience: Drive a "customer-obsessed" employee experience by providing proactive, plain-English communications and training on complex topics like equity and tax. You will leverage AI-driven self-service tools and rigorous SLAs to ensure rapid, high-touch resolution of all global payroll inquiries.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• Proven Global Track Record: 10–15 years of progressive payroll leadership, with a deep technical command of both US and international payroll landscapes.
• Global Leadership Pedigree: Demonstrated success in leading and scaling globally dispersed teams through periods of significant headcount growth.
• Financial Acumen: Strong understanding of payroll accounting, treasury cash positioning, and the impact of payroll on the broader balance sheet.
• The Growth Mindset: A self-starter who thrives in high-velocity environments, with the ability to manage multiple complex workstreams simultaneously.
• Customer Obsession: A commitment to providing an elite, high-trust experience for every Samsarian.

An ideal candidate also has:

• Technical Credentialing: Certified Payroll Professional (CPP) designation or equivalent global certification.
• Expert Tech Stack Proficiency: Hands-on mastery of Workday and CloudPay is highly preferred, with a focus on optimizing existing configurations.
• Automation Expertise: Experience leveraging AI, RPA, or advanced data analytics to drive cost savings and operational efficiency within a unified global system.

Lucid is building a brand. A luxury brand centered around sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us.

As a Studio Associate in a Lucid studio your primary responsibility will be to deliver exceptional, personalized, customer interactions.

You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences.

To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey.

The Role:

• Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid
• Welcome guests in an engaging, courteous and sincere manner
• Demonstrate excitement and create intrigue about Lucid products
• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices.
• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
• Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
• Competitive landscape: Take initiative to understand competitor models and packages in order to educate customer on why Lucid
• Effectively communicate the benefits of Lucid products and being a member of the Lucid community
• Gauge guests' requirements and interests to deliver a personalized and relevant interaction
• Be responsible for lead capture and progression of guests through initial part of the Lucid journey
• Manage and overcome customer challenges in a cordial and calm manner
• Ensure all studio assets are presentable and consistent with the Lucid brand image
• Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions
• Remain available for ad-hoc activities to improve studio operations and customer experiences
• Support local marketing initiatives and events to build brand awareness
• Maintain a continuing desire to learn and develop to progress your career with Lucid Motors
• Assist with daily operations as needed

Qualifications

• Completed, or working towards, Bachelor's degree or equivalent is preferred.
• Exceptional people skills including strong oral and written communication, empathy and active listening ability.
• Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.
• Conscientious, responsible and reliable.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Comfortable operating in ambiguous retail environment
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Familiarity with CRM tools a plus
• Flexible availability including extended holiday mall hours, holidays and weekends
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Base Pay: 

$23/hr (Hourly) 

As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience. If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist. 

Being a Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped earning potential plus, have the stability of a guaranteed hourly wage. Dive into a role where your efforts are directly rewarded, where your sales talent shines in a dynamic and high-achieving environment. 

Customer Engagement 

• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning. 

• Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions. 

• Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid 

• Customer Relationships: Build and nurture customer relationships to foster brand loyalty. 

• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement 

• Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices. 

• Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences. 

• Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles. 

• Deliver an exceptional and memorable sales experience that you would personally want to have 

Transaction Facilitation (Desking): 

• Manage end to end transitions for Order to Delivery Management: Support customers with financing/leasing application and Monitor application status, submitted documents and vehicle readiness. 

• Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth. 

• Handle registration and facilitation of payment due at signing 

• Coordinate customer support with Lucid Financial Service and Delivery teams as required 

• Assist with daily operations as needed 

Communication & Presentation 

• Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information. 

• Maintain communication on a regular basis during waiting period before delivery date is scheduled 

• Active Listening: Employ active listening techniques to provide solutions that are genuinely helpful to customers. 

Qualifications 

• 2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline. 

• Retail automotive sales and desking experience highly desired 

• Availability to work flexible hours including weekends, evenings, and holidays in a retail environment 

• Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience 

• Proven track record of achieving individual sales goals. 

• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape 

• Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information. 

• Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability. 

• Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges. 

• Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers. 

• Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency. 

• Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking. 

• Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers. 

• Passionate about electric vehicles and the premium vehicle market. 

• Bachelor’s degree or equivalent work experience preferred. High school or GED required. 

• Ability to coordinate and facilitate customer test-drives. 

• Ability to travel as needed for events 

• Proficiency in English; knowledge of a secondary language is a plus. 

• Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation. 

• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire 

• Ability to obtain appropriate state DMV licensing, where applicable

Base Pay (hourly):

$23 USD

Lucid is building a brand. A luxury brand centered around sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us.

As a Studio Associate in a Lucid studio your primary responsibility will be to deliver exceptional, personalized, customer interactions.

You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences.

To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey.

The Role:

• Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid
• Welcome guests in an engaging, courteous and sincere manner
• Demonstrate excitement and create intrigue about Lucid products
• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices.
• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
• Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
• Competitive landscape: Take initiative to understand competitor models and packages in order to educate customer on why Lucid
• Effectively communicate the benefits of Lucid products and being a member of the Lucid community
• Gauge guests' requirements and interests to deliver a personalized and relevant interaction
• Be responsible for lead capture and progression of guests through initial part of the Lucid journey
• Manage and overcome customer challenges in a cordial and calm manner
• Ensure all studio assets are presentable and consistent with the Lucid brand image
• Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions
• Remain available for ad-hoc activities to improve studio operations and customer experiences
• Support local marketing initiatives and events to build brand awareness
• Maintain a continuing desire to learn and develop to progress your career with Lucid Motors
• Assist with daily operations as needed

Qualifications

• Completed, or working towards, Bachelor's degree or equivalent is preferred.
• Exceptional people skills including strong oral and written communication, empathy and active listening ability.
• Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.
• Conscientious, responsible and reliable.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Comfortable operating in ambiguous retail environment
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Familiarity with CRM tools a plus
• Flexible availability including extended holiday mall hours, holidays and weekends
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Base Pay (hourly):

$21 USD

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position will be responsible for building a world-class team focused on delivering the highest level of customer experience. The ideal candidate will demonstrate leadership within the organization, setting an example for their team while encouraging continuous improvement.

Responsibilities:

• Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs
• Performance Management: continually evaluate the performance of each employee and provide to feedback on a consistent basis to drive results
• Select, train, and develop employees, ensuring all positions are filled in a timely manner
• Support, implement and provide follow-up for all training
• Ensure the team is providing the highest level of Lucid customer experience while developing lasting relationships
• Address any client concerns or complaints quickly and professionally
• Possess a working knowledge of all industry standards, regulations, restrictions, etc. and ensures department compliance
• Delegate and direct all service tasks, ensuring client vehicles are repaired and returned on time
• Monitor employee work and provide guidance, ongoing training, and development as needed
• Work effective with Service Center technicians with the understanding that you may need to assist in repairs of Lucid Motors vehicles
• Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Service Manager
• Assist with or perform administrative tasks
• Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
• Other duties as assigned

Qualifications:

• Minimum 10 years varied automotive service experience including measuring and holding team accountable for various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
• Experience managing a team of technicians for selection, development, performance management, engagement and training
• Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
• Verifiable track record of excellence in Customer Service
• Willingness to assist on repairs on an as needed basis
• Exceptional organization and the ability to drive continuous improvement in a fast-moving environment
• Excellent written and verbal communication skills
• Ability to build a world-class team from the ground up
• Ability to analyze and interpret internal reports
• Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Ability to travel on an as-needed basis
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• AA/BS in either Automotive Technology or Business Management, or equivalent work experience
• Knowledge of HV systems, LV systems, and EV powertrains
• Start-up experience and related fast-paced environments
• Previous OEM specific EV experience and training
• ASE Certifications
• EPA 609 Certification

We're looking for a motivated and hands-on Fleet Operations Driver available for shift work to help us deploy our e-scooters in the city and ensure there’s always one ready to use.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Your responsibility is to keep cities clutter-free and organised by distributing our e-scooters across the city. You’ll ensure that e-scooters are sufficiently charged and safe to ride. You’ll also be in charge of rebalancing lost scooters and delivering broken scooters back to the warehouse for repair during high season. During the low season, you will help us organize hibernating scooters, do inventories, assist with mechanical repairs, and prepare the fleet for the season.

We aim to provide customers with a top-notch transport experience, and your dedication to maintaining high safety standards will help us achieve this.

• Driving our vans to collect and deploy e-scooters or swap batteries.
• Ensuring e-scooters are parked neatly and keep streets or sidewalks free. 
• Searching for lost e-scooters, checking their condition, and either returning them to the warehouse or making them available in the city. 
• Performing minor repairs directly on the street to increase the availability of our fleet.
• Assisting the Operations team in the warehouse whenever it’s needed. 

• You hold an EU B driving license and know how to operate cars with a manual transmission. 
• You're a skilled and trustworthy driver who knows the local area well and always ensures a safe and secure journey whenever hitting the road. Having previous experience working as a professional driver can be advantageous.
• Your proactive approach and willingness to take ownership of challenges are reflected in your hands-on work.
• You have solid local language skills and experience using smartphones and mechanical tools.
• You are available to work full-time on rotating shifts - including day shift and afternoon shift.
• Having English skills is an advantage.
•  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Work in fast-moving teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities.
• Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.
• Enjoy various team events to get to know your colleagues.

*Some perks may differ depending on your location and role.

We’re looking for a Customer Experience Manager to join Good Chop’s dynamic Operations team. This person will play a pivotal role in managing Good Chop’s end to end customer care experience, ensuring all of our customers receive exceptional service every time they interact with a customer care agent. This person will balance customer centricity with operational rigor, continuously identifying and implementing opportunities to improve the customer experience across teams. 

You will … 

• Develop and own our CX strategy: Transform customer care from a reactive support function to a proactive experience driver, measurably building loyalty and revenue.
• Supervise Customer Care agents: Manage our team of customer care agents, including: monitoring their performance and compliance, conducting quality assurance (QA) audits, updating and designing SOPs, and implementing changes that will result in stronger performance and a better customer experience.    
• Manage learning & development: Ensure our agents are equipped with the best and most up to date content and training materials to provide best in class customer service.
• Own performance management: Own and analyze key performance metrics (NPS, Customer Satisfaction, Customer Effort, Cancellation Rate, Avg Order Rate, QA scores) to continuously improve service quality and operational efficiency.
• Gather the voice of the customer: Build robust feedback loops to ensure the customer's voice informs and inspires product, marketing, and operational decisions company-wide.
• Provide cross-functional leadership: Establish effective escalation paths and build processes that enable cross-functional teams to resolve issues quickly, confidently, and with empathy.
• Innovate & automate: Strategically identify and implement automation where it enhances the customer experience, while preserving human touchpoints where they matter most.
• Be our customer’s advocate: Champion initiatives to delight our customers, using thoughtful problem-solving to identify high-impact opportunities and go above and beyond for customers.

You are… 

• Customer-obsessed: Committed to creating a five-star customer experience and delivering a product that is second to none
• A clear communicator: With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Analytical: Data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Strategic: You recognize and resolve situations that are ambiguous or challenging, and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking of contingency plans
• Self-starter: Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan, and executing flawlessly 

You have… 

• 5+ years of experience managing customer experience / support teams, ideally at another DTC consumer business
• Advanced Excel skills and comfort with data analysis; experience with SQL or Tableau is a plus
• Strong analytical and project management skills with a bias toward action
• BA/BS in fields such as Business, Communications, Marketing, English, or a related field 

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position will be responsible for building a world-class team focused on delivering the highest level of customer experience. The ideal candidate will demonstrate leadership within the organization, setting an example for their team while encouraging continuous improvement.

Responsibilities:

• Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs
• Performance Management: continually evaluate the performance of each employee and provide to feedback on a consistent basis to drive results
• Select, train, and develop employees, ensuring all positions are filled in a timely manner
• Support, implement and provide follow-up for all training
• Ensure the team is providing the highest level of Lucid customer experience while developing lasting relationships
• Address any client concerns or complaints quickly and professionally
• Possess a working knowledge of all industry standards, regulations, restrictions, etc. and ensures department compliance
• Delegate and direct all service tasks, ensuring client vehicles are repaired and returned on time
• Monitor employee work and provide guidance, ongoing training, and development as needed
• Work effective with Service Center technicians with the understanding that you may need to assist in repairs of Lucid Motors vehicles
• Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Service Manager
• Assist with or perform administrative tasks
• Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
• Other duties as assigned

Qualifications:

• Minimum 10 years varied automotive service experience including measuring and holding team accountable for various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
• Experience managing a team of technicians for selection, development, performance management, engagement and training
• Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
• Verifiable track record of excellence in Customer Service
• Willingness to assist on repairs on an as needed basis
• Exceptional organization and the ability to drive continuous improvement in a fast-moving environment
• Excellent written and verbal communication skills
• Ability to build a world-class team from the ground up
• Ability to analyze and interpret internal reports
• Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Ability to travel on an as-needed basis
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• AA/BS in either Automotive Technology or Business Management, or equivalent work experience
• Knowledge of HV systems, LV systems, and EV powertrains
• Start-up experience and related fast-paced environments
• Previous OEM specific EV experience and training
• ASE Certifications
• EPA 609 Certification

As a Delivery Associate, your primary responsibility will be to successfully facilitate the delivery of customer vehicles, ensuring vehicle readiness prior to the customer appointment and completion of all required documentation. On the day that customers receive their vehicles, you will walk owners through all the key features and functions of their Lucid vehicle. Deliveries should be tailored to the owner’s needs through asking the appropriate questions to deliver on an exceptional customer centric experience. The Delivery Associate also assists in facilitating lease-end vehicle returns, scheduling grounding appointments and ensuring all documentation is properly completed and logged.

Who we are looking for:

You are an enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. You will seek to understand the customer, learning preferences and personalizing the experience. You are highly organized, personable, and thrive in a dynamic work environment.

The Role

Customer Facing:

· Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness

· Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations

· Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs, whether at a delivery center, virtually, or an offsite location

· Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery

· Manage a pipeline of lease-end customers to schedule grounding of their vehicle upon lease maturation, scheduling appointments to ensure timely return of vehicles

· Conduct lease-end vehicle intake appointments

· Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer’s purchasing decision

· Utilize Salesforce to document essential details such as inbound/outbound activity, information during the delivery ceremony, and delivery specifications

· Show a commitment to refining and adapting your approach to continuously enhance the customer experience, using feedback and customer delivery outcomes as guideposts

Operational:

· Manage vehicle readiness for all customer deliveries in your pipeline, including final quality check prior to vehicle handoff

· Prep and stage vehicles in delivery area prior to customer appointments

· Accurately complete required paperwork and collect necessary documents to finalize delivery or complete grounding of a lease return

· Book and track final mile transport as necessary, coordinating with the customer and carrier

· Assist with daily operations as needed

Qualifications:

· 2-5 years of customer facing professional experience.

· Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve

· Comfortable navigating ambiguity

· Experience in a luxury retail or hospitality environment preferred.

· Comfort with using Salesforce or equivalent CRM system.

· A Bachelor’s degree or equivalent experience in business, sales, or related discipline.

· Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner.

· Demonstrates a passion and enthusiasm for Lucid products and technological advances.

· Ability to gauge customer's requirements and interests to deliver a personalized and relevant interaction.

· Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability.

· Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes.

· Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision making.

· Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles.

· Demonstrates a passion for electric vehicles and premium vehicle markets.

· Is responsible for introducing our customers to their vehicle and creating a memorable orientation experience.

· Manages and overcomes customer feedback in a cordial and calm manner.

· Acts with urgency and champions excellence in all company objectives.

· Available to work weekends, evenings, nights, and holidays as needed.

· Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

· Deliveries may occur both in Lucid facilities or at a remote location, so both local and overnight travel will be required on occasion  

· Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles.  You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.   As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion.   

Responsibilities:

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications: 

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments

As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery.    You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion.   

Responsibilities:

• Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc. 
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions. 
• Perform software updates as needed on cars in the process of inspection. 
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.)  as well as customers.
• Learn High/Low Voltage systems 
• Demonstrate attention to detail and passion for creating positive client experiences 
• Ability to work remotely and support mobile service team as needed, travel may be needed
• Other duties as assigned

Qualifications:

• 18+ years of age or older
• Able to learn the High/Low Voltage process 
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software 
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• Experience in automobile repair environments 
• Prior experience with Pre-Delivery Inspections (PDI)
• Previous experience with EV diagnosis and repair
• Basic electronic principles
• Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)
• EPA 609 Certification (willing to obtain upon hire)

In this role, the Lucid Tow Truck Driver will be responsible for spending majority of their time transporting vehicles between various Lucid service/delivery locations and customers.   When not towing vehicles, support the service center as needed.   

Responsibilities

• Operate service tow truck/flat bed in a safe and legal manner in compliance with safety regulations
• Transport Lucid vehicles between various local Lucid locations and customer homes.  Occasional travel outside immediate geography may be necessary
• Operate motor vehicles on and off Lucid premises safely for transport, pickup and delivery in support of service activities
• Complete daily inspection of the truck for safety and adheres to standard operating procedures
• Ensure trucks are kept clean and periodic maintenance is completed
• Assist service department members as needed (i.e. wash vehicles, tire changes, move and stage vehicles etc.)
• Performs other administrative and service support functions as needed
• Ability and flexibility to travel on an as-needed basis per business needs
• Ability to work the dayshift schedule: Monday-Friday 8:00AM to 5:00PM with occasional weekend overtime
• Other duties as assigned

Qualifications

• Minimum 2 years current tow truck driving experience (flatbed experience preferred)
• Ability to use basic computer applications such as Microsoft Office as well as leave proprietary DMS software
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Where permitted by law, successful completion of a drug test and background check including, but not limited to, motor vehicle records is a condition of employment for Lucid service centers.

The Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion. 

Responsibilities:

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

About the Role

Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we continue scaling across EMEA, we are evolving our engagement model to serve mid-market and digital customers through a portfolio-based, tech-enabled approach.

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high-volume portfolio of mid-market customers. You will design and optimize scalable engagement strategies that blend digital programs, automation, and targeted high-impact human interactions.

This is not a traditional enterprise CS leadership role. It is a builder role for a leader who thrives on creating systems, driving commercial outcomes, and improving productivity at scale.

You will own retention and value realization across your segment, while developing a high-performing, inclusive team that delivers measurable business impact.

What You’ll Own

• Outcome metrics related to onboarding, time-to-value, retention and expansion across a large portfolio of Midmarket and SMB accounts
• Segmentation, coverage model design, and portfolio strategy
• Risk identification and mitigation at scale using data-driven insights.
• Expansion collaboration with Sales to drive growth within accounts.
• Productivity improvements through automation, AI, and digital engagement programs.
• Performance management, coaching, and career development of a team of Scale CSMs.

In This Role, You Will

• Lead, coach, and develop a high-performing team managing portfolios of 75–150+ accounts per CSM.
• Define and continuously optimize scalable engagement playbooks across onboarding, adoption, renewal, and expansion.
• Build a data-driven operating rhythm leveraging Gainsight (or similar tools) to monitor health, risk, and opportunity signals.
• Partner cross-functionally with Sales, RevOps, Marketing, Product, and Business Technology to align customer insights with go-to-market execution.
• Drive digital programs and lifecycle campaigns to increase engagement while improving CSM efficiency.
• Champion experimentation and adoption of AI-powered tools to enhance customer engagement and team productivity.
• Step into critical customer situations and escalations when needed, balancing strategic oversight with hands-on leadership.
• Foster an inclusive, high-accountability team culture aligned to Samsara’s principles:
  • Focus on Customer Success
  • Build for the Long Term
  • Adopt a Growth Mindset
  • Be Inclusive
  • Win as a Team
• Improved onboarding time-to-value across the Scale portfolio.
• Increased GRR and NRR in the EMEA mid-market segment.
• Clear segmentation and engagement model operating effectively.
• Measurable productivity gains through digital programs and AI-enabled workflows.
• Strong team engagement, retention, and internal talent development.
• Improved visibility into risk and expansion signals through structured reporting and dashboards.

You Should Apply If

• You are energized by building scalable systems rather than managing a small number of high-touch accounts.
• You combine customer empathy with strong commercial discipline.
• You thrive in ambiguity and enjoy bringing structure to fast-growing environments.
• You are excited about leveraging technology, automation, and AI to transform how Customer Success operates.
• You want to impact industries that power the global economy — from transportation and logistics to utilities and public services.

Minimum Requirements

• 5+ years of experience in Customer Success or similar function within a SaaS environment.
• 2+ years of people management experience leading CSMs or similar customer-facing roles.
• Experience in mid-market, tech-touch, digital, or scaled Customer Success models.
• Demonstrated ownership or significant influence over retention and expansion outcomes.
• Strong analytical capability; comfortable using data to drive prioritization, segmentation, and performance management.
• Experience building or optimizing scalable engagement playbooks and workflows.
• Proven ability to lead through change in fast-paced, high-growth environments.
• Bachelor’s degree from a 4-year accredited institution.

Ideal Experience

• Business fluency in French, Dutch or German
• Led teams where each CSM managed 100+ accounts.
• Experience integrating AI or automation into CS workflows to drive measurable productivity improvements.
• Experience with Gainsight or similar customer success platforms.
• Experience partnering closely with Sales on expansion and account strategy.
• Experience operating across multiple countries or within EMEA markets.

DELIVERY LEAD RESPONSIBILITIES

The main purpose of the role is to be responsible for the whole project from inception through to completion. You should accurately gather requirements from the business, plan and manage the project delivery with a team of business and technical experts and deliver the project on time and on budget. You will be delivering projects and products using the appropriate project management methodology, performing basic business analysis tasks.

As a Delivery Lead you will be managing the team members and their performance in conjunction with their line managers, ensuring the team works collaboratively and effectively, managing changes and constantly improving the process. You will be leading the collaborative, dynamic planning process – prioritising the work that needs to be done against the capacity and capability of the team.

The successful Delivery Lead will be performing customer negotiations, managing customer expectations and reporting at any phase of the project, making critical business decisions to meet their expectations. You will need to ensure that all products are built to an appropriate level of quality. Building positive and productive working relationships with customers.

DELIVERY LEAD REQUIREMENTS

• Proven ability to inspire team members while managing changes throughout the project
• Previous technical experience in the IT field
• Possesses a high-level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units
• Advanced knowledge of SDLC and business process trends. Ability to apply that knowledge to existing projects with a focus towards process improvement
• Familiarity with development management tools (TFS, Jira, etc.)
• Advocate of Agile tools and techniques
• Understanding of complex business processes and able to document them in a logical and comprehensible manner
• Strong written, verbal and communication skills with the demonstrative ability to work with all levels within the organisation
• Strong analytical, decision-making and problem-solving skills
• Self-motivated, passionate about technology, and strong driver for results and continual improvement
• English
• French

BENEFITS

• You will work with amazing teammates from across Europe.
• Take a leading role in our newly-established Bulgarian center, contributing to the foundation of our future.
• Our Sofia office is right in the center, ensuring that everything you need is close by.
• Monthly transport allowance and enjoy the convenience of a dedicated parking area at the office.
• Enjoy 25 days of paid leave, we make sure you have plenty of time to relax and recharge.
• We’ve got you covered with additional premium health insurance and dental care, to keep you and your family protected.
• We offer food vouchers and to add a little extra you can enjoy complimentary meals in the office.
• Fully covered Multisport card that gives you access to a variety of fitness options to keep you active and feeling great.
• We support your growth with certifications and courses that help you advance your career.
• Join us for Social Events, Informal Office Gatherings and Team-building activities with your colleagues, where we celebrate our achievements together.
• We’ll work with you on an individual plan to help you reach your career goals.
• Benefit from our coaching and mentorship programs, technological and professional guilds that offer guidance and support for your career journey.
• Participate in various social initiatives, contributing to causes that matter to you.
• Use our online platform, dedicated to your well-being and mental health.
• Enjoy the flexibility of our Work Abroad Policy, letting you work from another European country for a period of time.
• Refer a Friend, Get Rewarded.

Key Responsibilities

• Design, develop, and optimize embedded platform software for automotive ADAS and autonomous driving systems
• Perform board bring‑up and develop low‑level device drivers for SoC peripherals
• Lead camera bring‑up activities, including ISP integration and validation
• Develop and integrate video pipelines, including video codecs and secure RTP streaming
• Collaborate closely with hardware, systems, and application teams to ensure seamless hardware–software integration
• Support platform stability, performance optimization, and production readiness

Required Qualifications

• 5+ years of experience in embedded software development for complex systems
• Strong proficiency in C/C++
• Hands‑on experience with Linux and/or QNX kernel, BSP, and low‑level platform development
• Solid experience with board bring‑up and device driver development, including interfaces such as I2C, UART, SPI, PCIe, RGMII, SGMII, and camera ISPs
• Experience working with real‑time operating systems (RTOS)

Preferred Qualifications

• Advanced C++ application development experience
• Prior experience in ADAS or autonomous driving systems
• Ability to read and interpret hardware schematics, datasheets, and reference designs
• Experience with bootloaders, secure boot, firmware update mechanisms, and UDS diagnostics
• Strong understanding of embedded security concepts, including cryptographic hardware, key management, and certificate management

About You

You are a strong problem‑solver with excellent communication skills, comfortable working in a fast‑paced, cross‑functional environment. You take ownership, collaborate effectively across disciplines, and are motivated by building reliable, secure platforms for cutting‑edge automotive technology.

If you are passionate about embedded systems and autonomous driving and want to make a tangible impact on next‑generation vehicles, we encourage you to apply.

Lucid is building a brand. A luxury brand centered around sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us.

As a Studio Associate in a Lucid studio your primary responsibility will be to deliver exceptional, personalized, customer interactions.

You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences.

To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey.

The Role:

• Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid
• Welcome guests in an engaging, courteous and sincere manner
• Demonstrate excitement and create intrigue about Lucid products
• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices.
• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
• Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
• Competitive landscape: Take initiative to understand competitor models and packages in order to educate customer on why Lucid
• Effectively communicate the benefits of Lucid products and being a member of the Lucid community
• Gauge guests' requirements and interests to deliver a personalized and relevant interaction
• Be responsible for lead capture and progression of guests through initial part of the Lucid journey
• Manage and overcome customer challenges in a cordial and calm manner
• Ensure all studio assets are presentable and consistent with the Lucid brand image
• Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions
• Remain available for ad-hoc activities to improve studio operations and customer experiences
• Support local marketing initiatives and events to build brand awareness
• Maintain a continuing desire to learn and develop to progress your career with Lucid Motors
• Assist with daily operations as needed

Qualifications

• Completed, or working towards, Bachelor's degree or equivalent is preferred.
• Exceptional people skills including strong oral and written communication, empathy and active listening ability.
• Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.
• Conscientious, responsible and reliable.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Comfortable operating in ambiguous retail environment
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Familiarity with CRM tools a plus
• Flexible availability including extended holiday mall hours, holidays and weekends
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Base Pay (hourly):

$21 USD

Lucid is growing our brand. A post luxury brand centered around sustainability and human experience. If you are an effective communicator, love helping people and are thinking about joining the EV revolution, come join us!  The Lucid Brand Ambassador is the first point of engagement guests will have at the Lucid studio. The position offers 20–25 part-time hours per week, with flexibility needed to work evenings and weekends.   

The role:

• Welcome guests, resolve general inquiries, and schedule test drives
• Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach
• Customer Assessment: Ask questions to understand budget, preferences, timeline
• Listen to customer needs to recommend suitable vehicles and collects required customer information
• Refer high-potential leads to Sales Specialists
• Ensure all guests are directed to the most appropriate point of contact
• Develop deep knowledge of Lucid brand, vehicles, and services
• Stimulate customer consideration, explaining features, specifications, pricing of all models
• Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status
• Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests
• Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist)
• Ensure test drive and showcase vehicle readiness (cleaning, charging)
• Assist with daily operations as needed

You bring:

• Exceptional people skills, communication is key!
• Ability to deliver an outstanding customer journey for guests entering the Studio
• Experience in customer facing industry (food service, retail, hospitality etc)
• Patience and professionalism
• Comfortable operating in ambiguous retail environment
• Passion for EV industry and building the Lucid brand

Minimum requirements:

• Flexible availability including extended holiday mall hours, holidays and weekends
• 18 years old minimum
• High School diploma/GED required
• Prior experience with CRM tool such as Salesforce highly preferred
• Authorized to work in the USA (visas sponsorship not available)
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing, where applicable

Base Pay (hourly):

$23 USD

CSQ327R185

As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the entire non-technical lifecycle of an FDE engagement.

You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing.

This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, get it done execution mindset.

The impact you will have:

• C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline).
• End-to-End Product Ownership: Act as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
• Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the escalation manager to unblock all technical or political issues.
• Solution Launch & Landing: Own the Day 0 launch, manage the war room, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
• Strategic Handoff & Growth: Scope the ongoing maintenance plan, create customer documentation/training, and leverage your trusted advisor status to identify the next high-value FDE engagement.

What we look for:

• Executive Presence & Communication: A Trusted Advisor with C-suite gravitas and superb communication skills. You are opinionated, humble, and can build rapport and drive decisions in days, not weeks.
• Product & Strategy Mindset: A Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why.
• Relentless Execution: An Execution Driver with a Hands-On mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done.
• Ideal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity. (Alternatively: 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy).
• Proven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%.

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles.  You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.   As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion.   

Responsibilities:

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments.

Five9 is harnessing the power of AI to redefine the customer experience industry and our future. To complement our transformation, we are actively seeking a talented and experienced Senior People Partner to be a strategic driver of our People initiatives, aligning them with the critical priorities of our business units. As our Sr. People Partner, you will be a vital member of the People leadership team, entrusted to own and execute talent strategies that unlock the full potential of our teams. 

You have a “roll up your sleeves” mentality, paired with the strategic foresight to solve complex problems and deliver impactful results. You are passionate about understanding the intricacies of the business model and providing data-driven perspectives that empower leaders to build and scale high-performing, high-density teams. In this role, you will cultivate influential relationships across the organization, guiding critical management decisions, championing our employees, and strategically anticipating and responding to the cultural and organizational dynamics of a company in transformation. 

Key Responsibilities: 

• Strategic Partnership: Collaborate with senior leaders and their leadership teams to translate business strategies and challenges into forward-thinking HR and organizational development actions. 

• Organizational Design & Change Leadership: Act as a change agent, guiding leaders and teams through our transformation. Drive organizational design solutions on spans and layers, talent management, and change management. 

• Integrated Talent Strategy: Partner effectively with our People Team Centers of Excellence (COEs) to implement programs that are consistent, scalable, and tailored to business needs. 

• Data-Driven Insights: Drive informed, objective decision-making by using data to identify trends, diagnose root causes, and develop effective, scalable solutions. You will be expected to conduct analyses and make recommendations that continuously improve our processes and policies. 

• Compensation & Performance: Provide strategic compensation guidance, including salary planning, approval of salary actions, promotions, and job re-leveling, ensuring we remain competitive in the talent market. 

• Employee Relations: Proactively work with managers and employees to address complex employee relations issues, representing all interests fairly and ensuring a positive, high-performance work environment. 

• Employee Engagement: Develop and lead initiatives that drive employee engagement and connection, ensuring our internal communications are aligned with our evolving culture and strategic narrative. 

Key Requirements: 

• 8+ years of progressive experience as a People Partner, HR Business Partner, or in a related role, with a demonstrated history of building and scaling HR programs, preferably supporting Go-to-market teams in a fast paced global environment 

• A Builder and a Problem-Solver: You have a strong "roll up your sleeves" attitude and are comfortable operating in ambiguity and navigating a fast-paced, constantly changing environment. 

• Strategic Business Acumen: You are a credible business partner with the ability to understand complex challenges and implement creative, business-oriented solutions. 

• Influence & Credibility: You present solutions in ways that are heard, understood, and supported. You can add value-driven insight that positively influences senior management decision-making and are comfortable communicating with clarity and conviction to all levels and cultures. 

• Relationship Builder: You possess a natural ability to build and maximize relationships founded on trust and effective communication. 

• Data-Driven & Analytical: You have strong analytical, problem-solving, and decision-making skills and are adept at using data to inform your recommendations. 

• Project Management Excellence: You have excellent planning, prioritization, and organizational skills, with a proven ability to lead projects and programs to successful completion. 

• Agility & Resilience: You can handle competing priorities calmly under pressure and are resilient and adaptable in the face of change. 

• Domain Expertise: You have a solid technical knowledge of the HR field, its role within the business, and the related regulatory environment (FLSA, FMLA, ADA, EEOC, etc.). 

• A Bachelor’s degree or equivalent practical experience. 

About the role:

The Select (Majors) Accounts sales team is responsible for revenue growth in the new and existing customers that represent the largest prospective Enterprise accounts for Samsara by total addressable opportunity. You should be an energetic evangelist and passionate about introducing a transformative new technology into the market. You should have a history of over-achievement and be comfortable selling into all levels of an Enterprise organisation, including technology and lines of business.

Whilst we do support remote working, flexibility is required to travel to visit customers onsite across the region as required.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before. 

In this role, you will:

• Develop Executive-Level relationships within strategic, named accounts 
• Own customer engagements end-to-end, from prospecting and qualification to close
• Demonstrate excellent solution-based sales process in complex sales campaigns
• Mobilize a large matrix virtual team of business stakeholders to include Operations, Finance, IT, dedicated Solution Engineer and Account Development Representative
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 7+ years experience in a full-cycle, closing sales role
• Proven track record of consistent quota over-achievement, in complex accounts, with $1M+ ARR transactions
• Experience handling and owning enterprise deal sizes and C-Level relationships
• Strategic pursuit experience and comfortable with targeted prospecting, a new logo winner who lives the Hunter mentality
• Excellent interpersonal skills, demonstrated ability to thrive in a dynamic, fast-paced environment
• Team player, with a collaborative, growth mindset
• Fluent French and very good English language skills 

An ideal candidate also has:

• Awards for top achievement (President’s club, Winner’s circle, Top 10%)
• Passionate about transformational technology in the world operations 
• Excited about solving new problems in innovative ways 
• Experienced in selling complex technology solutions (e.g. IoT, SaaS, Telco or similar) to Enterprise customers

See yourself at Twilio

Join the team as Twilio’s next APJ Talent Advisor!

About the job

We are looking for a high-impact sales recruiter to drive the growth and evolution of our Go-To-Market organizations across Japan, Australia, Singapore, and the broader Asia Pacific region. In this role, you won't just fill requisitions; you will act as a strategic talent advisor and operational driver to Twilio’s APJ GTM teams to identify and hire talent. You will navigate a fast-paced global environment, reporting to a global team and partnering with stakeholders across multiple time zones to deliver world-class candidate experiences.

Responsibilities

In this role, you’ll:

• Lead the Full-Cycle Recruitment Process: Responsible for the end-to-end journey for complex sales and GTM roles; from defining success profiles for talent in Japan, Singapore, and Australia, to negotiating high-complexity offers involving equity and regional constraints. Own and manage all candidate channels (sourced, referrals, internals, etc) and conduct competency-based interviews to evaluate candidate skill sets and competencies against Twilio Magic values and job requirements.
• Act as a Strategic Advisor: Partner with GTM leadership (VP level and below) and key TA stakeholders (HRBPs, TA Ops, Total Rewards, Finance) to consult on talent needs, using market intelligence and funnel insights to influence hiring strategy and drive outcomes.
• Drive Global Alignment: Operate effectively within a global TA organization, ensuring local hiring practices in Japan and APJ align with Twilio’s global standards while managing stakeholders across diverse time zones.
• Orchestrate a High-Signal Candidate Journey: Remove process friction and ensure values-aligned communication to maintain Twilio’s reputation as an employer of choice in a competitive market.
• Exhibit Operational Excellence: Utilize data and AI recruiting tools to maximize efficiency, adhering to regional SLAs and compliance regulations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of recruiting experience, with at least 3 years of full-cycle experience in sales and GTM recruiting within a global SaaS/Enterprise technology company.
• Bilingual fluency in Japanese and English, with the cultural nuance required to drive high-stakes talent acquisition across the Japanese and broader APJ markets.
• Proven expertise in managing high-level GTM stakeholder relationships (Senior Manager through VP), ensuring seamless partnership and successful headcount execution.
• Full-cycle recruiting experience across APAC (Japan, ANZ, SEA, Singapore, China, and RoA), specializing in Account Executives (new business and strategic) and Solutions/Pre-sales Engineers
• Global Operating Capability: Demonstrated ability to work autonomously in a global setup, managing stakeholders across multiple time zones with minimal oversight.
• Data-Driven Mindset: Strong expertise in talent data analytics and market intelligence to influence hiring decisions. 
• Ability to represent Twilio’s employer brand and serve as an ambassador for the company

Desired:

• Recruiting experience across APAC region for Customer Services, Professional Services, and Operations roles, including Technical Account Managers
• A strong sense of urgency and ability to keep pace with business demand in a fast-paced and challenging work environment

Location

• This role will be remote and based in Japan.

Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role. 
The actual job grade will be determined based on skill set and experience.

Responsibilities:

• Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
• The ability to develop action plans for problem resolution and present to internal and external customers.
• Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
• Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
• Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
• Support CS EE /Sales/BU as one team to success site base operation/service.

Qualifications:

• Ability to work in a team environment with tight deadlines and multiple priorities.
• Bachelor Degree or above in an Engineering discipline.
• 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
• Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
• Strong positive attitude with excellent customer service skills
• Clear and concise both English/Mandarin verbal and written communications
• Knowledge of structured problem solving techniques
• Ability to work in a team environment, independently and/or with limited supervision
• Ability to handle multiple tasks

Build the Future with Us — EquipmentShare is Hiring a Yard Technician

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Yard Technician at our Advanced Solutions rental facility in El Paso, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Yard Technicians are responsible for helping the rental facility keep their storage yard in top shape by helping with maintenance and every day tasks of a rental facility.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

• Inspect and report equipment condition before and after usage

• Document incoming and outgoing equipment

• Assist with routine inspections, repairs, maintenance and equipment cleaning

• Demonstrate, load and unload equipment 

• Maintain equipment inventory systems according to standard operating procedures 

• Serve as responsible for general yard and shop cleanup in accordance with company standards

• Maintain a safe and hazard-free workplace

• Serve as an advocate for EquipmentShare’s culture and uphold our high standards of customer experience

• Assist with various other duties as assigned by the General Manager

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Safety training required and PPE required when applicable

• Occasional lifting may be required, up to 50 lbs

• Valid driver’s license

Education and Experience:

• High School diploma or equivalent

Physical Requirements:

• Must be able to be outside during extreme temperatures

• Must be able to stand, sit, bend and stoop

• Must be able to lift up to 50 lbs

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

• Must be at least 18 years old to be in EquipmentShare yard

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Available Location: London, Lisbon, Munich or Amsterdam

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

Focus: CIS
NOTE: Candidates must have experience with the following regions/countries: Uzbekistan, Kazakhstan and Azerbaijan

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• Fluency in Russian and English
• 8+ years of advanced experience selling complex technology solutions in the CIS region (particularly Uzbekistan, Kazakhstan and Azerbaijan), with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.

Available Location: Lisbon, London, Amsterdam, Munich

About the Role

We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/Field Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).

As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.

What You'll Do

• Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
• Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
• Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
• Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
• Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
• Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
• Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
• Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
• Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
• Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.

Examples of Desirable Skills, Knowledge, and Experience

• 8+ years of advanced experience selling complex technology solutions in a B2B enterprise model in Israel, with a significant track record of consistently exceeding multi-million dollar quota targets.
• Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
• Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales.
• Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
• Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
• Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals.
• Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
• Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
• Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve.
• Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
• Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
• Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
• Ability to travel as required to engage with key customers and internal teams.
• Language Skills: English & Hebrew

The role 

In this role, you will lead Wayve’s Controls team, an experienced and growing group responsible for delivering robust real-world vehicle motion across our product platforms. You will guide a team working across controls, trajectory generation, and the interface with the Wayve AI Driver. The role combines technical leadership, team development, and delivery ownership, with the opportunity to shape both near-term product impact and the longer-term evolution of our technology.  This is a high-impact opportunity to lead a critical team at the intersection of control, AI, and real-world vehicle behavior.

Key responsibilities:

• Lead and develop the Motion Controls team, providing strong people leadership, technical direction, and clear priorities for an experienced and growing group of engineers.
• Own the team’s technical roadmap and delivery across short and long term horizons, translating product and system needs into clear priorities, technical plans, and timely execution.
• Own the interface between the Wayve AI Driver, trajectory generation, and control in a deployed autonomy system.
• Provide strong technical judgment across control, trajectory generation, and adjacent ML-informed system design, holding a high bar for engineering quality, technical rigor, deployed system performance, and motion quality.
• Work with key partners to align technical plans, product needs, and integration constraints in the delivery of robust deployed motion behavior.
• Shape the future direction and growth of the team to address emerging challenges at the intersection of control, AI, and real-world vehicle behavior.

About you  

In order to set you up for success as a TLM, Motion Controls at Wayve, we’re looking for the following skills and experience.  

Essential 

• Experience managing or leading engineers including setting priorities, driving execution, and supporting their growth and performance.
• Experience leading technical direction for complex autonomy, robotics, or other physical AI systems, ideally in autonomous vehicles or a closely related domain.
• Experience building, shipping, and maintaining production systems, including translating product and system requirements into technical plans and execution.
• Expertise in controls, trajectory generation, motion planning, or closely related autonomy problems, including strong understanding of physical system dynamics, closed-loop behavior, and controller design tradeoffs.
• Experience working on production systems that incorporate machine learning models, ideally in domains such as prediction, trajectory generation, planning, or control.
• Experience working across system boundaries, with the ability to consider factors across software, platform, and physical boundaries.
• Strong software engineering fundamentals, with experience delivering high-quality production code and setting a high technical bar for others.

Desirable 

• Experience managing engineers and growing teams.
• Experience with classical search- or optimization-based motion planning, optimal control, MPC, or related motion-generation methods.
• Experience working in production release environments, ideally involving real hardware or multiple platforms
• Experience with automotive-grade software development processes or safety-related standards such as ISO26262 or SOTIF.
• Experience with Python and C++ in production autonomy or robotics systems.

This is a full-time role based in our office in Sunnyvale or London.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.  

The role 

In this role, you will lead Wayve’s Controls team, an experienced and growing group responsible for delivering robust real-world vehicle motion across our product platforms. You will guide a team working across controls, trajectory generation, and the interface with the Wayve AI Driver. The role combines technical leadership, team development, and delivery ownership, with the opportunity to shape both near-term product impact and the longer-term evolution of our technology.  This is a high-impact opportunity to lead a critical team at the intersection of control, AI, and real-world vehicle behavior.

Key responsibilities:

• Lead and develop the Motion Controls team, providing strong people leadership, technical direction, and clear priorities for an experienced and growing group of engineers.
• Own the team’s technical roadmap and delivery across short and long term horizons, translating product and system needs into clear priorities, technical plans, and timely execution.
• Own the interface between the Wayve AI Driver, trajectory generation, and control in a deployed autonomy system.
• Provide strong technical judgment across control, trajectory generation, and adjacent ML-informed system design, holding a high bar for engineering quality, technical rigor, deployed system performance, and motion quality.
• Work with key partners to align technical plans, product needs, and integration constraints in the delivery of robust deployed motion behavior.
• Shape the future direction and growth of the team to address emerging challenges at the intersection of control, AI, and real-world vehicle behavior.

About you  

In order to set you up for success as a TLM, Motion Controls at Wayve, we’re looking for the following skills and experience.  

Essential 

• Experience managing or leading engineers including setting priorities, driving execution, and supporting their growth and performance.
• Experience leading technical direction for complex autonomy, robotics, or other physical AI systems, ideally in autonomous vehicles or a closely related domain.
• Experience building, shipping, and maintaining production systems, including translating product and system requirements into technical plans and execution.
• Expertise in controls, trajectory generation, motion planning, or closely related autonomy problems, including strong understanding of physical system dynamics, closed-loop behavior, and controller design tradeoffs.
• Experience working on production systems that incorporate machine learning models, ideally in domains such as prediction, trajectory generation, planning, or control.
• Experience working across system boundaries, with the ability to consider factors across software, platform, and physical boundaries.
• Strong software engineering fundamentals, with experience delivering high-quality production code and setting a high technical bar for others.

Desirable 

• Experience managing engineers and growing teams.
• Experience with classical search- or optimization-based motion planning, optimal control, MPC, or related motion-generation methods.
• Experience working in production release environments, ideally involving real hardware or multiple platforms
• Experience with automotive-grade software development processes or safety-related standards such as ISO26262 or SOTIF.
• Experience with Python and C++ in production autonomy or robotics systems.

This is a full-time role based in our office in Sunnyvale or London.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.  

Toshiba Global Commerce Solutions is seeking a hands-on Lead Software Engineer to drive end-to-end solution delivery for major retail platforms. 

In this role, you will own hands-on implementation (feature development, technical design, code reviews), engagement leadership (client-facing technical lead, trade-off decisions, mentoring), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, translating business requirements into working software you help build. You will drive Dual-Track Agile processes, contributing to the Discovery Track through rapid prototyping and feasibility validation, and leading the Delivery Track to ensure quality, traceability, and measurable outcomes. 

The ideal candidate is a senior software engineer who codes daily, prototypes proactively, and integrates AI/agent workflows across the software lifecycle—from analysis and design to testing, documentation, and code generation—while bringing the technical leadership to drive client engagements forward. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support. 

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native development experience, and fluency with generative and agentic AI tools to accelerate delivery while preserving code quality and architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust. 

Key Responsibilities 

• Instrument and leverage AI/agentic workflows in your daily development to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle. 

• Apply AI-assisted development practices in your own work, model best practices for the team, and ensure ethical compliance and responsible integration of generative AI tools. 

• Own end-to-end solution delivery across Discovery and Delivery Tracks, personally building validated prototypes, contributing to formal designs, decomposing work into deliverables, and shipping accepted technical implementations. 

• Drive the Discovery Track under Dual-Track Agile by writing working prototypes and demoing solutions to validate feasibility and align stakeholders before full implementation. 

• Translate discovery outcomes into delivery backlog items and partner with implementation teams to ensure design intent, code quality standards, and non-functional requirements are preserved throughout delivery. 

• Contribute to technical design across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices, partnering with architects on broader governance. 

• Serve as the primary technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas. 

• Personally implement critical components and complex features in modern retail platform stacks, set the bar for code quality through your own work, and review and approve deliverables from implementation teams. 

• Apply and reinforce engineering standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions. 

• Mentor and upskill engineers on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices, primarily through pair programming, code reviews, and example-driven leadership. 

• Contribute to platform and product strategy, identifying reusable assets, API-first designs, and technical gaps requiring investment. 

• Own risk analysis and mitigation for technical decisions, including backward compatibility, data integrity, and compliance constraints. 

Must-Have Qualifications 

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience. 

• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation. 

• 8+ years of professional software development experience with current, daily hands-on coding and prototyping in modern technology stacks. 

• 5+ years building cloud-native, microservices, or event-driven systems, with experience in Azure or equivalent cloud platforms. 

• Strong proficiency in technology stacks such as Java/Spring Boot, TypeScript, React/Vue. 

• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects. 

• Track record of building production code, prototypes, and reference implementations to validate solution feasibility. 

• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL). 

• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle. 

• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery. 

• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams. 

• Proven leadership in mentoring engineers, conducting thorough code reviews, and championing engineering best practices across teams. 

Preferred Qualifications 

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable. 

• Certifications such as Azure Developer Associate, Azure Solutions Architect, or equivalent cloud credentials. 

• Strong understanding of advanced security best practices and compliance requirements in enterprise systems. 

• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items. 

• Experience contributing to platform strategy, reusable assets, and API-first designs. 

• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation. 

About Toshiba Global Commerce Solutions 
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 
 
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 

• Bonus: Eligible for up to 8% performance-based bonus (individual and company performance) 

• Group health coverage (medical, dental, & vision) 

• Employee Assistance Programs 

• Pre-tax spending accounts 

• 401(k) plan (with company match) 

• Company provided life insurance 

• Pet Insurance 

• Employee discounts 

• Generous paid holiday schedule, paid vacation & sick/personal days 

Compensation:

• Base Salary Range: $140,000-$165,000 
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Plan: Eligible for up to 8% annual performance-based bonus (individual and company performance)

 
 
EEO: 
 
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 
 
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation 
 
DIVERSITY, EQUITY & INCLUSION: 
 
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. 

Toshiba Global Commerce Solutions is seeking a hands-on Senior Software Engineer to lead end-to-end solution delivery for major retail platforms.

In this role, you will own a (design, trade-offs, governance), active implementation (mentoring, code reviews, select hands-on features), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, bridging business requirements to working implementations. You will drive Dual-Track Agile processes, guiding the Discovery Track for clarity and design exploration, and the Delivery Track to ensure quality, traceability, and measurable outcomes.

The ideal candidate combines deep architecture expertise with hands-on coding, practical prototyping, and AI/agent workflow integration across the software lifecycle—from analysis and design to testing, documentation, and code generation. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support.

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native architecture experience, and fluency with generative and agentic AI tools to accelerate development while preserving architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust.

Key Responsibilities

• Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
• AI-assisted development oversight, ethical compliance, and integration of generative AI tools.
• Own end-to-end solution delivery across Discovery and Delivery Tracks, converting business needs into validated prototypes, formal designs, decomposed deliverables, and accepted technical implementations.
• Lead the Discovery Track under Dual-Track Agile, rapidly prototyping and demoing solutions to validate feasibility and align stakeholders before full implementation.
• Translate discovery outcomes into delivery backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation.
• Lead architecture design and governance across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices.
• Serve as active technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas.
• Implement and demo reference code or critical components, applying hands-on coding in modern retail platform stacks, reviewing and approving deliverables from implementation teams.
• Define and enforce architecture standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions.
• Mentor and upskill engineers and architects on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices.
• Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment.
• Own risk analysis and mitigation for architecture decisions, including backward compatibility, data integrity, and compliance constraints.

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
• 10+ years of professional software development experience, including recent hands-on coding and prototyping in modern technology stacks.
• 6+ years designing cloud-native, microservices, or event-driven architectures, with experience in Azure or equivalent cloud platforms.
• Familiarity with technology stack such as Java/Spring Boot, TypeScript, React/Vue
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
• Hands-on experience building prototypes or reference implementations to validate architecture and solution feasibility.
• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL).
• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle.
• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery.
• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
• Proven leadership in mentoring engineers, conducting code reviews, and enforcing architecture governance, promoting best practices across teams.

Preferred Qualifications

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable.
• Certifications such as Azure Solutions Architect or equivalent cloud credentials.
• Strong understanding of advanced security best practices and compliance requirements in enterprise systems.
• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items.
• Experience contributing to platform strategy, reusable assets, and API-first designs.
• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation.

About Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Compensation:

• Base Salary Range: $160,000-200,000
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Eligible: Up to 18% Annual performance-based bonus (individual and company performance)

Benefits:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Toshiba Global Commerce Solutions is seeking a hands-on Lead Software Engineer to drive end-to-end solution delivery for major retail platforms. 

In this role, you will own hands-on implementation (feature development, technical design, code reviews), engagement leadership (client-facing technical lead, trade-off decisions, mentoring), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, translating business requirements into working software you help build. You will drive Dual-Track Agile processes, contributing to the Discovery Track through rapid prototyping and feasibility validation, and leading the Delivery Track to ensure quality, traceability, and measurable outcomes. 

The ideal candidate is a senior software engineer who codes daily, prototypes proactively, and integrates AI/agent workflows across the software lifecycle—from analysis and design to testing, documentation, and code generation—while bringing the technical leadership to drive client engagements forward. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support. 

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native development experience, and fluency with generative and agentic AI tools to accelerate delivery while preserving code quality and architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust. 

Key Responsibilities 

• Instrument and leverage AI/agentic workflows in your daily development to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle. 

• Apply AI-assisted development practices in your own work, model best practices for the team, and ensure ethical compliance and responsible integration of generative AI tools. 

• Own end-to-end solution delivery across Discovery and Delivery Tracks, personally building validated prototypes, contributing to formal designs, decomposing work into deliverables, and shipping accepted technical implementations. 

• Drive the Discovery Track under Dual-Track Agile by writing working prototypes and demoing solutions to validate feasibility and align stakeholders before full implementation. 

• Translate discovery outcomes into delivery backlog items and partner with implementation teams to ensure design intent, code quality standards, and non-functional requirements are preserved throughout delivery. 

• Contribute to technical design across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices, partnering with architects on broader governance. 

• Serve as the primary technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas. 

• Personally implement critical components and complex features in modern retail platform stacks, set the bar for code quality through your own work, and review and approve deliverables from implementation teams. 

• Apply and reinforce engineering standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions. 

• Mentor and upskill engineers on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices, primarily through pair programming, code reviews, and example-driven leadership. 

• Contribute to platform and product strategy, identifying reusable assets, API-first designs, and technical gaps requiring investment. 

• Own risk analysis and mitigation for technical decisions, including backward compatibility, data integrity, and compliance constraints. 

Must-Have Qualifications 

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience. 

• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation. 

• 8+ years of professional software development experience with current, daily hands-on coding and prototyping in modern technology stacks. 

• 5+ years building cloud-native, microservices, or event-driven systems, with experience in Azure or equivalent cloud platforms. 

• Strong proficiency in technology stacks such as Java/Spring Boot, TypeScript, React/Vue. 

• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects. 

• Track record of building production code, prototypes, and reference implementations to validate solution feasibility. 

• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL). 

• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle. 

• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery. 

• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams. 

• Proven leadership in mentoring engineers, conducting thorough code reviews, and championing engineering best practices across teams. 

Preferred Qualifications 

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable. 

• Certifications such as Azure Developer Associate, Azure Solutions Architect, or equivalent cloud credentials. 

• Strong understanding of advanced security best practices and compliance requirements in enterprise systems. 

• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items. 

• Experience contributing to platform strategy, reusable assets, and API-first designs. 

• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation. 

About Toshiba Global Commerce Solutions 
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 
 
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 

• Bonus: Eligible for up to 8% performance-based bonus (individual and company performance) 

• Group health coverage (medical, dental, & vision) 

• Employee Assistance Programs 

• Pre-tax spending accounts 

• 401(k) plan (with company match) 

• Company provided life insurance 

• Pet Insurance 

• Employee discounts 

• Generous paid holiday schedule, paid vacation & sick/personal days 

Compensation:

• Base Salary Range: $140,000-$165,000 
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Plan: Eligible for up to 8% annual performance-based bonus (individual and company performance)

 
 
EEO: 
 
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 
 
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation 
 
DIVERSITY, EQUITY & INCLUSION: 
 
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. 

Toshiba Global Commerce Solutions is seeking a hands-on Senior Software Engineer to lead end-to-end solution delivery for major retail platforms.

In this role, you will own a (design, trade-offs, governance), active implementation (mentoring, code reviews, select hands-on features), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, bridging business requirements to working implementations. You will drive Dual-Track Agile processes, guiding the Discovery Track for clarity and design exploration, and the Delivery Track to ensure quality, traceability, and measurable outcomes.

The ideal candidate combines deep architecture expertise with hands-on coding, practical prototyping, and AI/agent workflow integration across the software lifecycle—from analysis and design to testing, documentation, and code generation. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support.

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native architecture experience, and fluency with generative and agentic AI tools to accelerate development while preserving architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust.

Key Responsibilities

• Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
• AI-assisted development oversight, ethical compliance, and integration of generative AI tools.
• Own end-to-end solution delivery across Discovery and Delivery Tracks, converting business needs into validated prototypes, formal designs, decomposed deliverables, and accepted technical implementations.
• Lead the Discovery Track under Dual-Track Agile, rapidly prototyping and demoing solutions to validate feasibility and align stakeholders before full implementation.
• Translate discovery outcomes into delivery backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation.
• Lead architecture design and governance across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices.
• Serve as active technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas.
• Implement and demo reference code or critical components, applying hands-on coding in modern retail platform stacks, reviewing and approving deliverables from implementation teams.
• Define and enforce architecture standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions.
• Mentor and upskill engineers and architects on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices.
• Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment.
• Own risk analysis and mitigation for architecture decisions, including backward compatibility, data integrity, and compliance constraints.

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
• 10+ years of professional software development experience, including recent hands-on coding and prototyping in modern technology stacks.
• 6+ years designing cloud-native, microservices, or event-driven architectures, with experience in Azure or equivalent cloud platforms.
• Familiarity with technology stack such as Java/Spring Boot, TypeScript, React/Vue
• Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
• Hands-on experience building prototypes or reference implementations to validate architecture and solution feasibility.
• Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL).
• Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle.
• Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery.
• Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
• Proven leadership in mentoring engineers, conducting code reviews, and enforcing architecture governance, promoting best practices across teams.

Preferred Qualifications

• Strong retail platform domain knowledge (POS systems, store operations) is highly desirable.
• Certifications such as Azure Solutions Architect or equivalent cloud credentials.
• Strong understanding of advanced security best practices and compliance requirements in enterprise systems.
• Experience leading Dual-Track Agile processes, managing both Discovery and Delivery Tracks, and translating discovery outcomes into actionable backlog items.
• Experience contributing to platform strategy, reusable assets, and API-first designs.
• Expertise in formal or machine-readable specifications (OpenAPI, UML+OCL, TLA+, or equivalent) to guide implementation and enable automated validation.

About Toshiba Global Commerce Solutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Compensation:

• Base Salary Range: $160,000-200,000
• The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
  • Discretionary Bonus Eligible: Up to 18% Annual performance-based bonus (individual and company performance)

Benefits:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

ABOUT THE COMPANY 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.  

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days

EEO 

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

DIVERSITY, EQUITY & INCLUSION 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future. 

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

Toshiba Global Commerce Solutions is seeking a Vice President of Professional and Operations Services (Americas) to lead the transformation of our services organization into a scalable, high-impact growth engine.

This role reports to the SVP of the Software Line of Business and partners closely across Product, Sales, Customer, and Delivery leadership to redefine how services are positioned, delivered, and monetized.

This is not an incremental role. It is a transformation mandate. The expectation is to reshape the operating model, strengthen commercial alignment, and build a services organization that consistently drives customer outcomes, adoption, and long-term expansion.

Qualifications 

• 10+ years in senior leadership within professional services, client services, or customer success 

• Bachelor’s degree in Business Administration, Finance, or a related field or equivalent; MBA is often preferred. 

• Proven experience transforming and scaling a services organization 

• Demonstrated ownership of meaningful P&L growth, including revenue and margin expansion 

• Strong financial acumen, including budgeting, forecasting, and operational discipline 

• Executive-level communication and stakeholder management skills 

The Mandate

The Vice President will lead the evolution of Professional and Operations Services into a modern, scalable business that is tightly integrated with software and solution growth.

This includes shifting from project-centric execution to repeatable, productized offerings, strengthening how services engage in the sales cycle, and building capabilities that extend beyond implementation into ongoing customer value creation.

The role requires both building and optimizing. It demands structural thinking, strong commercial instincts, and the ability to drive change across organizational boundaries.

Scope of Responsibility

• Own the Professional and Operations Services P&L across the Americas
• Drive revenue growth, margin expansion, and delivery predictability
• Align services strategy with product direction and sales execution
• Establish services as a core driver of customer adoption, expansion, and retention
• Lead organizational design, portfolio decisions, and operational discipline required to scale

Key Responsibilities

Operating Model Transformation

• Transition from custom project execution to scalable, repeatable service offerings
• Establish predictable delivery models with clear accountability for margin and outcomes
• Reduce implementation duration and variability through standardized approaches
• Implement strong executive governance across strategic programs
• Make structural changes across portfolio, pricing, and organization—not just process improvements

Revenue Growth & Commercial Alignment

• Drive measurable services attach rates across all software and solution deals
• Ensure services are positioned as a standard component of every engagement
• Partner with Sales as a unified commercial engine
• Shift revenue mix toward recurring and expansion-based services
• Convert repeat customization into standardized, monetizable offering

Service Portfolio Evolution

• Implementation & Deployment: Standardize delivery tiers, optimize staffing models, reduce rework
• Advisory & Consulting: Expand value-based engagements tied to measurable business outcomes
• Custom & Engineering Services: Control bespoke work and convert repeat patterns into offerings
• Education & Adoption: Scale programs that improve adoption, retention, and expansion
• Managed & Operational Services: Build as the primary growth engine, including platform operations and continuous engagement
• Introduce AI-assisted delivery and automation to improve efficiency, quality, and scalability

Customer & Executive Engagement

• Engage directly with strategic customers to ensure successful outcomes
• Align services delivery with customer business objectives
• Strengthen long-term relationships that drive expansion and retention
• Act as an executive sponsor on key programs

Financial & Operational Leadership

• Drive improvements in margin, utilization, and delivery predictability
• Establish clear operational metrics and accountability across the organization
• Align structure, processes, and talent to support scalable growth
• Build discipline in forecasting, planning, and execution

Early Focus Areas

• Measurable improvement in services margin and delivery consistency
• Increased contribution of recurring and expansion-driven services revenue
• Higher services attach rates across new and existing deals
• Reduced customer time to value
• Establishment of flagship customer success stories
• Clear differentiation in the market through industry-focused services

Context: Transformation in Motion

Professional Services is being redefined within a broader transformation of the Software Line of Business. Product, Sales, Marketing, Innovation, and Services are being aligned under a more unified model focused on execution, accountability, and growth. This role sits at the center of that shift, with the mandate to ensure services are fully integrated into how the business operates and scales.

Who Thrives in This Role

This role is designed for a leader who builds while optimizing—someone who has successfully driven transformation across services organizations and is comfortable making structural changes.

You bring:

• A track record of transforming—not just operating—services organizations
• Strong commercial instincts and the ability to influence deal strategy
• Credibility with enterprise customers and executive stakeholders
• Confidence to challenge assumptions constructively across Product, Sales, and Delivery
• Comfort operating in ambiguity and building structure where none exists
• A bias for action and measurable outcomes

Why This Role Matters

Services play a central role in how customers adopt, expand, and realize value from the platform. This organization directly influences long-term customer success, retention, and growth.

This role has executive sponsorship and the authority to implement meaningful change. It is a unique opportunity to shape how services operate, scale, and contribute to the broader success of the business.

ABOUT THE COMPANY 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.  

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.  

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days

EEO 

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation. 

DIVERSITY, EQUITY & INCLUSION 

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future. 

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

We're excited to be hosting a virtual hiring event for our Nashville Direct Sales Representative roles!

Event Details:

- Date: May 20, 2026

- Time: You pick the time! (Hour long time slots between noon-5pm CT)

- Location: From the comfort of your own space!

This is a fantastic opportunity to learn more about our company, the Direct Sales Representative opportunity, and connect directly with our hiring team from the comfort of your own space. We'll be conducting interviews, sharing insights about our company culture, and answering any questions you may have about the application process.

Don't miss this chance to participate in this expedited hiring process! Continue below to APPLY NOW!

Top performers can earn six figures with the base salary plus an uncapped sales bonus plan. In addition, we offer exclusive sales training alongside great benefits! 

Role Description

The Direct Sales Representative is responsible for increasing the number of active paid residential customers within a market through door-to-door interactions. This role primarily sells to residential homes and may include an opportunity to contribute across multiple dwelling units (MDUs). You will be working outdoors going from home to home to achieve sales goals. You will work closely with your team leader and team members building strong relationships and identifying opportunities to improve sales techniques.

In this role, you'll:

• Prospect residential customers by promoting GFiber’s internet services.
• Build a lead pipeline through door-to-door interactions and conduct in-person, phone and/or email follow-up.
• Update the Customer Relationship Management (CRM) tool with relevant customer information, conversion status and notes.
• Partner with team members to ensure a seamless customer experience.
• Communicate the GFiber value proposition to customers. 
• Demonstrate knowledge of GFiber’s network and technical deployment.

At a minimum we'd like you to have:

• High school diploma or GED.
• Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling and climbing stairs.
• A valid driver’s license and access to reliable transportation during the workday.
• Ability to pass a motor vehicle check that meets company standards.

It's preferred if you have:

• Experience in sales, account management or customer service.
• Experience in the ISP or telecom industry.
• Proficiency in SalesForce or other industry leading lead management software.
• Proven track record of strong work ethic, ability to navigate ambiguity, and solid communication skills.
• Ability to communicate in Spanish.

This role offers a competitive on-target earnings (OTE) of $66,667 - $73,334 annually ($30,000 base + uncapped sales bonus) + benefits. Your compensation includes a base salary plus an uncapped commission structure. Those who are on-target for 6 months are recommended for promotion that includes a higher base salary and related OTE.