About the Role:

We are looking for a strategic and results-driven Account Manager to own customer relationships, maximize retention, and drive account expansion within a dedicated Book of Business (BoB). This role requires a balance of Sales, Customer Success, and Account Management skills to ensure customers realize the full value of Gusto’s products while identifying new opportunities for growth.

Key Responsibilities:

Account Management & Customer Success

• Manage a dedicated BoB, ensuring high engagement, adoption, and long-term customer satisfaction at scale.
• Build and nurture relationships to uncover cross-sell and upsell opportunities.
• Guide customers through key moments that matter along our customer journey to maximize value realization, drive expansion, and proactively reduce churn.
• Leverage product insights and customer data to assess account health and drive proactive outreach.

Sales & Opportunity Identification

• Identify and execute on growth opportunities by addressing additional customer pain points with Gusto’s suite of products.
• Utilize a hunter and farmer approach to both maintain and expand customer relationships.
• Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth.
• Daily activities include conducting approximately 20 outbound dials to your current book of business.
• Hold around 6 meetings with your customers each day to support relationship development and drive expansion revenue goals.
• Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.

Prioritization & Agility

• Use data-driven insights to prioritize accounts, ensuring focus on the highest-impact opportunities.
• React quickly to customer needs while maintaining a proactive, strategic approach to retention and expansion.
• Align with internal teams to ensure customers receive best-in-class service and product solutions.

Here’s what we're looking for:

• Proven 3+ years experience in B2B SaaS Customer Success, Account Management, or Sales with a track record of driving retention and expansion revenue. 
• Experience in managing a large book of business and operating at scale. 
• Strong ability to analyze customer data, assess account health, and execute targeted outreach.
• Excellent relationship management and communication skills with a consultative, customer-first approach.
• Deep understanding of Gusto’s products and the ability to translate customer pain points into tailored solutions.
• A strategic mindset with the ability to prioritize, adapt, and execute in a fast-paced environment.
• Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.

If you're passionate about driving customer success, maximizing retention, and uncovering growth opportunities, we’d love to hear from you!

Our cash compensation range for this role is $95,000 to $125,000 OTE in Denver, Atlanta, Phoenix, Chicago and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Actively ship production code to the web products
• Work closely with your dedicated product team
• Participate in product discussions to shape the product roadmap
• Have the opportunity to work on new and exciting features that will impact millions of lives

An Ideal Candidate Should Have

• Experience. You've built and ship products that have scaled to thousands or millions of users
• Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript

What We Offer

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job?                  

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Thank you for being so enthusiastic about joining the HelloFresh team! At HelloFresh, we're not just changing meals; we're changing lives. Our mission is to revolutionize the way people eat forever! We invite you to take the next step in your career journey by completing this application to join our esteemed US Talent Community. By doing so, you'll be positioning yourself for incredible opportunities at one of our cutting-edge distribution and fulfillment centers nationwide. Get ready to embark on a culinary adventure with us, where every day brings new challenges and opportunities for growth. We can't wait to see what amazing contributions you'll get to our team! Apply now and prepare to make a real difference in the world of food innovation.

As opportunities open in our distribution and fulfillment centers our talent acquisition team will contact you directly if there is a good match for your skills and experience. 

You are…

• Hands-on and solve problems on the spot 
• Resilient and comfortable with occasional re-prioritization 
• Ready to learn on the job and realize that in every task there lies a personal growth opportunity 
• Consistently tracking KPI’s and metrics in as close to real-time as possible to move fast, spot trends, and react to them early 
• Clear on who your team’s customer is and how you can best create value for them 
• Someone who prefers sustainable growth over shortcuts and frequently asks yourself if what we build today will serve us well in the long-run 

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 4 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

*This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. 

**We will continue to accept applications on an ongoing basis.

About the Role

We are seeking an experienced, highly motivated Senior Full-Stack Engineer to join our growing team. The ideal candidate will be a strong collaborator with deep expertise in modern application development technologies and practices. The focus of this role is on building and maintaining robust, scalable, and high-performance applications across the full stack using TypeScript and some Python. Some experience with React and/or Angular would be helpful.

This role requires not only technical proficiency but also a forward-thinking perspective on the role of Artificial Intelligence (AI) in modern software development. Candidates must demonstrate an active engagement with AI tools, understanding their practical use, current limitations, and the strategic opportunities they present for the engineering discipline.

Mainly remote work: seeking candidates in the greater Los Angeles area to mainly work remotely with some on-site work required at times.

Key Responsibilities

• Lead the design, development, and deployment of complex features across both the frontend and backend of our clients’ products.
• Write clean, maintainable, and well-tested code using TypeScript for type safety and scalability on both the client and server.
• Collaborate with product managers, designers, and other engineers to translate business requirements into technical solutions.
• Collaborate with other team members to set technical standards, establish best practices, and make architecture decisions.
• Actively research and evaluate new technologies, tools, and methodologies to improve the engineering process.
• Demonstrate and articulate a practical understanding of AI tools (e.g., planning, code generation, intelligent testing frameworks) in daily engineering tasks, including their effective application and inherent limitations.

Qualifications

• 5+ years of experience in full-stack software development.
• Expert-level proficiency with TypeScript, including complex type definitions and advanced language features.
• Strong experience with server-side development, including building and consuming RESTful APIs or GraphQL services (proficiency with Hono Framework is a plus).
• Proficiency with relational and non-relational databases
• Familiarity with modern CI/CD pipelines, containerization (Docker), and cloud platforms (primarily AWS, with experience in GCP and/or Azure a plus).
• Preferred, but not required: Proficiency with React and its ecosystem (e.g., Hooks, Context API, Next.js, or similar frameworks). Experience with Angular (any version) in a professional capacity is a plus.

AI and the Evolution of Software Engineering & Ops

All candidates must be prepared to discuss and demonstrate the following during the interview process:

• Practical AI Tool Usage: Specific examples of AI tools used in professional or personal projects to enhance productivity, solve complex problems, or accelerate development. If you have a preferred agentic tool setup, please share!
• Understanding of AI Limitations: A clear understanding and articulation of the current technical, ethical, and accuracy limitations of modern AI tools in the engineering context.
• Strategic AI Opportunity: A viewpoint on how AI tools create new opportunities for software engineering, such as shifting focus from boilerplate code to complex problem-solving or architectural design.
• Evolution of the Engineering Role: A well-articulated point of view on how your role has already changed (e.g., new workflows, skills, ways of collaborating) due to the introduction of AI and how you expect the role to evolve in the coming years based on your assessment of coming advancements in AI tools and technologies.

Salary Range $135,000 - $175,000

Application Process

A cover letter is required. Your cover letter should be informed by the “AI and Forward-Looking Requirements” section above.

The hiring process includes:

• Initial Screening Call
• A Technical Assessment sent by email and returned by email
• A Panel Interview

The Role

As a Senior Full Stack Engineer, you will be a key leader across the entire software development lifecycle, from conceptual design to deployment and monitoring. You will be responsible for building robust, scalable backend services using Python and AWS Serverless technologies (Lambda, DynamoDB, SQS, EventBridge), developing event-sourced systems that provide complete state history and auditability.

A critical component of this role is a demonstrated fluency with modern AI/ML development tools (e.g., GitHub Copilot, Claude Code, agentic coding tools, large language models). We are looking for candidates who not only use these tools daily but can articulate a clear, thoughtful perspective on their limitations, security implications, and the strategic opportunities they create for the engineering profession.

Key Responsibilities

• Lead the design and implementation of highly scalable, cost-efficient serverless backend services using Python and AWS (Lambda, API Gateway, DynamoDB, SQS, EventBridge).
• Architect and build event-sourced systems and event-driven pipelines, ensuring reliable message processing, idempotency, and eventual consistency across distributed services.
• Collaborate with product managers and designers to translate requirements into technical designs and shippable code.
• Implement best practices for security, logging, monitoring, and infrastructure-as-code (e.g., Terraform or CloudFormation).
• Perform rigorous code reviews, mentor junior and mid-level engineers, and drive technical excellence across the team.
• Actively research, propose, and integrate new technologies and patterns, with a focus on optimizing development velocity and system performance.
• Clearly articulate a professional point of view on how to effectively, securely, and ethically integrate AI tools into the software development lifecycle.

Qualifications

Required

• 5+ years of professional experience in full-stack software development.
• Expert-level proficiency in Python for backend development.
• Strong working proficiency with Node.js.
• Deep practical experience designing, deploying, and maintaining applications using serverless architectures (preferably AWS Lambda, API Gateway, and managed services).
• Hands-on experience with DynamoDB, including single-table design patterns, GSI/LSI strategies, and performance optimization at scale.
• Solid understanding of event sourcing and event-driven architecture patterns, including experience with message brokers or streaming services (e.g., SQS, SNS, EventBridge, or Kinesis).
• Experience with CI/CD pipelines, automated testing, and Infrastructure-as-Code.
• Demonstrated Fluency in AI-Assisted Development: Candidates must be able to demonstrate practical, hands-on experience using AI-powered coding tools to achieve specific, quantifiable productivity gains, while also clearly understanding and mitigating the associated risks (e.g., code quality, security, IP concerns).

Nice to Have

• Experience with advanced AWS services (e.g., Kinesis, SageMaker, Step Functions).
• Familiarity with TypeScript for robust front-end or Node.js development.
• Proficiency with a modern front-end framework (e.g., React, Vue, or Angular).
• Experience working in a regulated or compliance-focused environment.
• A Bachelor’s or Master’s degree in Computer Science or a related technical field.

AI and the Evolution of Software Engineering & Ops

All candidates must be prepared to discuss and demonstrate the following during the interview process:

• Practical AI Tool Usage: Specific examples of AI tools used in professional or personal projects to enhance productivity, solve complex problems, or accelerate development. If you have a preferred agentic tool setup, please share!
• Understanding of AI Limitations: A clear understanding and articulation of the current technical, ethical, and accuracy limitations of modern AI tools in the engineering context.
• Strategic AI Opportunity: A viewpoint on how AI tools create new opportunities for software engineering, such as shifting focus from boilerplate code to complex problem-solving or architectural design.
• Evolution of the Engineering Role: A well-articulated point of view on how your role has already changed (e.g., new workflows, skills, ways of collaborating) due to the introduction of AI and how you expect the role to evolve in the coming years based on your assessment of coming advancements in AI tools and technologies.

Application Process

To apply, please submit your resume and a cover letter. Your cover letter should be informed by the “AI and Forward-Looking Requirements” section above.

The hiring process includes:

• Initial screening email
• A Technical Assessment Interview
• A Panel Interview

Salary Range $140,000 - $175,000