The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a East Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

What You’ll Do:

An Account Executive at W&B is a quota-carrying, enterprise software sales position responsible for meeting and exceeding goals through generating and closing new opportunities while increasing awareness of W&B in the marketplace. We are looking for motivated, focused, and coachable sales professionals with experience across the full spectrum of the software sales cycle – prospecting, defining and articulating value proposition, pilot process management, business case development, negotiation and closing.  We are only considering candidates in NY/NJ/Boston for this role.

About the role:

• Drive new business opportunities for selling Weights & Biases software and services engagements within assigned territory
• Develop and implement a sales strategy against assigned territory and/or targeted list of customers 
• Develop a deep understanding of, and effectively articulate, the W&B offering and value proposition in the market
• Constantly focused on pipeline generation within the territory to ensure long term success
• Interact with and leverage the Channel and Alliance partner community to find new opportunities and drive existing deals to close
• Manage opportunities through the sales cycle from initial inquiry to forecasted pipeline to deal design and close
• Meet quarterly and annual revenue objectives for your territory
• Provide continuous updates on all active accounts and report on sales, activities, status and progress on a regular basis  
• Maintain a high level of customer satisfaction and reference-ability
• Travel for client visits and presentations 

Who You Are:

• 5+ years of experience in progressive SaaS software sales, with a strong emphasis on AI/ML solutions.
• Track record of success in closing business in large complex enterprise accounts
• Excellent negotiation, analytical, financial and organizational capabilities. Able to thrive in an evolving, entrepreneurial structure and environment
• Outstanding verbal and written communication skills 
• Ability to work at both a tactical and strategic level
• Must possess a can-do, self-starter mentality in a highly collaborative atmosphere
• Based on the East Coast (New York, New Jersey, Boston)

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to build trusted relationships with enterprise customers and help them solve complex challenges.
• You’re curious about how AI and machine learning are transforming industries and want to be part of that change.
• You’re an expert in driving complex SaaS sales cycles from prospecting through close, particularly in large enterprise accounts.

Why Us?

We work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base pay for this position ranges from $175,000 - $185,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes incentive compensation, equity awards, and a comprehensive benefits program (all based on eligibility)

What You’ll Do: 

The Legal Operations team, within Legal and Government Affairs (LGA), has a core mission to establish a standardized, data-driven, and AI-enabled operating model to support CoreWeave’s rapid growth and increase both LGA and business operating tempo. In this role, you will operate at the intersection of strategy and execution, helping LGA operationalize its priorities through scalable systems, standardized workflows, and responsible AI-enabled capabilities.

This is a fantastic opportunity to advance your career in a leading-edge technology company and contribute directly to our growth. Our team values collaboration and invites divergent thinking. We take a practical and efficient approach to everything we do and aim to build strong and trusting relationships with our team, leadership, and cross-functional partners.

About the role:

We’re looking for a Legal Operations Analyst to support the operational integrity of LGA systems and workflows. Reporting to the Manager, Legal Operations, this role will serve as the primary operational point of contact for  LGA’s’s core tools and intake processes, ensuring consistency, discipline, and scalability as the company grows.

This position requires strong operational judgment, systems fluency, and the ability to manage recurring workflows while serving as the first line of defense for process and tooling issues.

Working closely with the Legal Operations team, you will support the day-to-day execution of LGA systems, workflows, and intake processes. By ensuring workflows run smoothly, systems are used correctly, and issues are addressed quickly, you will help reinforce the operational foundation that supports LGA’s ability to deliver timely, high-quality support to the business.

In this role, you will:

• Support day-to-day operational management of Legal systems, including CLM, e-billing/spend platforms, and workflow tools
• Serve as the first point of contact for intake, tooling, and workflow issues across LGA
• Ensure consistent intake routing, lifecycle hygiene, and metadata discipline
• Reinforce adherence to established workflow and governance standards
• Identify recurring friction points and propose and support implementation of  structured operational improvements
• Partner cross-functionally with Legal, Sales, Finance, Procurement, and IT to resolve execution issues
• Maintain and improve documentation, SOPs, and operational playbooks
• Escalate systemic or structural issues appropriately

Who You Are: 

• 3+ years of experience in Legal Operations, contracts administration, legal systems, or business operations in a high-growth environment
  Experience owning operational workflows within CLM, e-billing, or comparable enterprise systems
• Strong understanding of workflow discipline, process governance, and cross-functional coordination
• Comfortable operating independently while making operational decisions within defined guardrails
• Analytical mindset with ability to identify patterns and recommend process improvements
• Strong documentation skills and attention to detail
  Comfortable working across multiple stakeholders and business functions

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You enjoy bringing structure to complex, fast-moving operational environments
• You take ownership of recurring workflows and proactively improve them over time
• You are detail-oriented and disciplined in enforcing defined standards
• You are comfortable serving as the first line of defense for systems and process integrity
• You think in terms of scalability and consistency, not just task completion

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $75,000 to $110,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do: 

The Legal Operations team, within Legal and Government Affairs (LGA), has a core mission to establish a standardized, data-driven, and AI-enabled operating model to support CoreWeave’s rapid growth and increase both LGA and business operating tempo. In this role, you will operate at the intersection of strategy and execution, helping LGA operationalize its priorities through scalable systems, standardized workflows, and responsible AI-enabled capabilities.

This is a fantastic opportunity to advance your career in a leading-edge technology company and contribute directly to our growth. Our team values collaboration and invites divergent thinking. We take a practical and efficient approach to everything we do and aim to build strong and trusting relationships with our team, leadership, and cross-functional partners. 

About the role:

We’re looking for a Legal Operations Specialist to report to and partner with the Manager, Legal Operations, in strengthening and scaling the Legal Operations function within LGA.

This role requires both systems thinking and hands-on execution in a fast-growing, cross-functional environment and offers the opportunity to help shape the next stage of Legal Operations . By translating strategy into durable operational infrastructure, you will help strengthen how LGA partners with and delivers impact across the business while enabling faster, more consistent execution.

In this role, you will:

• Support the design, implementation, and governance of enterprise Legal workflows, intake structures, and metadata standards
• Partner in transitioning from CLM cleanup to sustainable systems governance and ongoing optimization
• Identify and scope structured AI use cases within standardized Legal workflows
• Translate Legal and business requirements into clear specifications for technical implementation (in partnership with CoreWeave’s office of CIO and IT teams)
• Support the development of reporting frameworks and metrics to improve operational visibility
• Partner cross-functionally with Legal, Sales, RevOps, Finance, Procurement, and IT to support integration and scale initiatives
• Develop and maintain governance documentation, playbooks, and system standards
• Maintain the operational integrity of Legal systems (CLM, e-billing/spend, workflow tools), including workflow discipline, data hygiene, and intake routing standards
• Manage and execute day-to-day core Legal Ops workflows (intake, lifecycle hygiene, matter/billing setup support), ensuring consistent adoption across LGA verticals
• Support rollout and reinforcement of new workflows and AI-enabled processes through practical enablement, documentation, and continuous improvement

Who You Are: 

• 5+ years of experience in Legal Operations, legal systems, or business operations within a high-growth environment
• Experience supporting system implementations, workflow design, or operational governance initiatives
• Strong understanding of CLM platforms, legal billing/spend tools, workflow systems, and reporting environments
• Experience partnering cross-functionally on integration or process harmonization initiatives
• Analytical mindset with the ability to translate operational data into structured improvements
• Strong documentation skills; able to institutionalize processes beyond individual execution
• Comfortable operating in ambiguity and building structure in evolving environments

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You enjoy designing systems that bring order to complexity
• You think architecturally about workflows and governance
• You’re energized by translating strategy into scalable operating models
• You’re comfortable partnering with technical teams to implement well-defined solutions
• You care about building durable infrastructure rather than quick fixes

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $98,000 to $143,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do: 

The Employment team, within Legal and Government Affairs (LGA), partners closely with the People team and business leaders to support CoreWeave’s global workforce by delivering practical employment law guidance and building scalable, compliant employment frameworks across the jurisdictions in which we operate. In this role, you will advise on a broad range of U.S. and international employment law issues and help operationalize employment programs, policies, and practices that support a rapidly expanding organization.

About the role:

We are seeking a dynamic Senior Counsel, Employment, who will report to the Associate General Counsel, Employment, to advise on a broad range of employment law issues affecting CoreWeave’s global workforce. You will partner closely with the People team, and collaborate frequently with other key stakeholders, including Accounting, Payroll, Tax, Corporate Development, and Securities, to address workforce issues, manage legal risk, and support consistent employment practices as CoreWeave continues to scale. 

The ideal candidate will have experience supporting employment law issues in a multi-jurisdictional environment, preferably in a high-growth, technology environment. If hired, you will help support and implement CoreWeave’s employment strategy, programs, and policies while complying with applicable law in multiple jurisdictions in which CoreWeave operates. You will also help oversee litigation strategy and dispute resolution for the company across various substantive areas.

In this role, you will:

• Provide day-to-day legal advice and support under the direction of the Associate General Counsel, Employment on a variety of U.S. and global employment law matters, including recruiting, hiring, and terminations, employment and separation documentation, EORs and PEOs, compensation and benefits, leaves of absence, reasonable accommodations, performance management, restrictive covenants, employee classifications, employment disputes, organizational restructures, and transactional-related employment matters.
• Support and help manage the company’s litigation and pre-litigation matters across substantive areas (including employment, commercial, and regulatory disputes); partner with outside counsel on case strategy, discovery, settlement, and trial preparation; and coordinate with internal stakeholders on litigation holds, document preservation, and reporting.
• Provide timely, business-focused advice and counseling in support of CoreWeave’s workforce strategies and policies, including identifying jurisdiction-specific risks and escalating issues as appropriate, in accordance with evolving laws and regulations.
• Rapidly build trusted and inclusive partnerships with our People team and provide clear insights to address concerns and reach best outcomes.
• Review, interpret, draft, and update company policies and procedures.
• Monitor legislation, regulations, case law and government enforcement activities relating to relevant employment law areas, and surface key developments, trends, and risks to relevant Legal, People, and business partners.
• Help build a robust corporate compliance program, including assisting with enhancing and maintaining employment policies, processes, and training programs with scalable frameworks.
• Conduct legal research on U.S. and international employment law issues and prepare summaries and recommendations for review by senior team members.
• Work collaboratively to prioritize business objectives and support overall company success in a fast-paced, global operating environment.
• Support the management of outside counsel—including local counsel in non-U.S. jurisdictions—by coordinating requests, reviewing work product, and escalating recommendations as appropriate.
• Support other projects, as needed.

Minimum Qualifications:

• 5+ years of relevant employment law and litigation experience, including advising on U.S. and global workforce matters.
• Required experience supporting employment matters in a multi-jurisdictional environment, including working with EORs and/or PEOs, local counsel, or regional People teams outside the U.S. 
• Demonstrated litigation experience, including managing pre-litigation disputes, agency charges, internal investigations, arbitrations, and single-plaintiff and class/collective actions, and overseeing outside counsel through discovery, settlement, and trial.
• Experience gained through a combination of law firm and/or in-house roles, preferably at a global, high-growth, tech and/or publicly-traded company.
• Strong foundational knowledge of employment law and experience applying legal principles across jurisdictions.
• Ability to independently handle routine and moderately complex employment law matters, while exercising sound judgment regarding escalation.
• Strong interpersonal skills, including the ability to communicate effectively with a wide variety of people, collaborate with diverse business groups, and build strong working relationships. 
• Ability to receive feedback and demonstrate continuous growth within the role. 
• Strong problem-solving skills to digest issues, evaluate solutions, and recommend practical approaches.
• Excellent drafting, written, verbal communication, legal interpretation, and research skills.
• A commitment to professional conduct, excellence, and meticulous attention to detail, sometimes under time pressure.
• Ability to balance legal risk mitigation against business objectives with guidance from senior leaders.
• Experience working with or coordinating outside counsel, including non-U.S. counsel, preferred.
• J.D. degree & membership in at least one state bar. 

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• Practical, solution-oriented and ready to roll up your sleeves.
• Excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment.
• You’re curious about how AI, cloud, and digital infrastructure are reshaping the global economy.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $143,000 to $210,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do
The Field Engineering team at Weights & Biases plays a vital role in ensuring customer success and adoption of our platform. As part of this team, we partner with Sales, Support, Product, and Engineering to lead technical success after the sales process. We work closely with some of the most advanced AI teams in the world, helping them build, optimize, and scale their ML and GenAI workflows across industries such as computer vision, robotics, natural language processing, and large language models (LLMs).

About the Role

We’re hiring a Post-Sales AI Solutions Engineer (AISE), Scale Customer Success to help customers successfully implement and scale AI/ML workflows and GenAI/agentic applications on Weights & Biases. You will design and deliver technical enablement and adoption programs that reach many customers at once, create reusable assets that improve self-serve success, and use product signals and feedback loops to continuously improve outcomes.

Key Responsibilities 

1. Run 1-to-many onboarding and enablement programs
   Own and deliver scalable onboarding and adoption motions (webinars, cohort sessions, group training, and office hours) that help customers get to value quickly and consistently.
2. Build reusable technical assets that drive self-serve success
   Create and maintain playbooks, reference architectures, templates, sample code/notebooks, and troubleshooting guides that standardize best practices and reduce repeated 1:1 work.
3. Operate the scaled motion using signals and feedback loops
   Use product usage signals and customer patterns to segment and trigger the right interventions, track program impact (activation, time-to-first-value, feature adoption), and feed recurring insights back to Support, Product, and Field Engineering to continuously improve the scaled journey.

Who You Are

• 3–5 years of relevant experience in a similar role
• Strong programming proficiency in Python
• Experience with deep learning frameworks (TensorFlow/Keras, PyTorch Lightning) and tools (e.g., Streamlit, LangChain)
• Familiarity with cloud platforms (AWS, GCP, Azure)
• Excellent communication and presentation skills, both written and verbal
• Organized and outcomes-driven: you can run programs, measure impact, and iterate.

Preferred

• Experience with GenAI and LLMs
• Proficiency with HuggingFace, Fastai, scikit-learn, XGBoost, LightGBM, or Ray
• Experience with hyperparameter optimization solutions
• Background in data engineering, MLOps, or LLMOps, with tools such as Docker and Kubernetes
• Familiarity with data pipeline tools

Wondering if you’re a good fit?
We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love collaborating with top AI teams to solve real-world ML and GenAI challenges
• You’re curious about how to optimize AI workflows at scale
• You’re an expert in Python and ML tooling, with a passion for enabling customer success

Why Us?
We work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $139,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do:

The Legal and Government Affairs team at CoreWeave is highly collaborative and partners closely with teams across the company to navigate complex legal landscapes while enabling innovation and growth. The team is pragmatic, solutions-oriented, and deeply engaged in strategic decision-making, with a strong emphasis on building trusted relationships across the organization.

About the role: 

CoreWeave is seeking an experienced Associate General Counsel to support a broad portfolio of regulatory matters across energy, international trade, and emerging AI frameworks. In this role, you will work closely with cross-functional stakeholders to translate complex regulatory requirements into actionable guidance that supports business objectives. The day-to-day includes advising on regulatory risk, supporting product and infrastructure initiatives, and responding to evolving legal requirements in a rapidly scaling environment. You will also play a key role in shaping compliance programs and helping the company stay ahead of regulatory change.

In this Role You Will:

• Provide legal advice on a wide range of regulatory matters, including energy regulation, international trade compliance, and AI governance frameworks.
• Monitor, interpret, and advise on U.S. and international laws impacting operations, including export controls, sanctions, energy market requirements, and emerging AI regulations.
• Partner with business teams (e.g., GTM, Security, IT, EHS, and operations) to assess regulatory risk and develop practical, scalable compliance strategies.
• Support product, infrastructure, and commercial initiatives by embedding regulatory guidance into business decision-making.
• Lead responses to regulatory inquiries, audits, and investigations, and manage relationships with external counsel and regulators.
• Develop and maintain internal policies, procedures, and training programs to ensure compliance with applicable laws and regulations.
• Track and assess emerging regulatory trends across energy, global trade, and AI to proactively inform business strategy.

Who You Are: 

• 7+ years of relevant legal experience, preferably with a mix of law firm and in-house experience.
• Demonstrated experience advising on energy regulation, international trade (including export controls and sanctions), and/or technology or AI regulatory frameworks.
• Experience interpreting and applying U.S. regulatory regimes (e.g., OFAC, BIS) and/or international regulatory frameworks.
• Proven experience supporting compliance programs, including drafting policies, procedures, and training materials.
• Experience leading or supporting regulatory inquiries, audits, or investigations.
• Ability to translate complex regulatory requirements into clear, actionable guidance for business stakeholders.
• Experience working cross-functionally with technical, operational, or go-to-market teams.
• Strong judgment, communication skills, and ability to operate effectively in a fast-paced environment.
• Proven ability to manage multiple priorities and work cross-functionally with diverse teams.
• J.D. from an accredited law school and active membership in at least one U.S. state bar (NY, NJ, CA, DC, or WA preferred).

Preferred: (if applicable)

• Experience advising high-growth or technology-driven companies
• Experience with data center, infrastructure, or energy procurement matters
• Familiarity with emerging AI regulatory frameworks (e.g., EU AI Act, U.S. federal and state initiatives)
• Familiarity with global regulatory bodies (e.g., EU Commission) and standards organizations
• Experience supporting global operations and cross-border regulatory or commercial matters

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You enjoy turning complex regulatory challenges into clear, actionable guidance.
• You’re curious about how AI, infrastructure, and global regulation intersect.
• You bring strong expertise in regulatory risk and compliance program development.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $161,000 to $237,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What You’ll Do:

As Director of Field Enablement, you will define and operate a scalable enablement charter that equips Sales, Customer Experience, and GTM teams to consistently deliver for customers. This is a highly visible leadership role responsible for mechanisms, programs, and tooling that improve seller productivity, shorten ramp time, and drive predictable revenue outcomes. You will work backwards from customer and business needs, partnering closely with executive leadership to raise the bar across the revenue organization.

About the role:

• Own the end-to-end field enablement strategy aligned to GTM priorities and long-term business growth
• Establish durable mechanisms for onboarding, certification, and continuous learning
• Partner with CRO, Sales, CX, Marketing, Product, and RevOps leaders to identify capability gaps and close them
• Build scalable playbooks, sales motions, and field-ready content that improves execution in-market
• Define, track, and inspect enablement metrics tied to revenue performance (ramp time, attainment, win rates)
• Operate with a high bar for operational excellence, documentation, and accountability
• Hire, develop, and lead a high-performing enablement team

Who You Are: 

• 10+ years of experience in Field Enablement, Sales Enablement, or GTM leadership roles
• Proven experience operating in fast-growing, ambiguous environments and scaling enablement programs
• Strong executive presence with the ability to influence without authority
• Data-driven operator who uses metrics to inspect performance and drive continuous improvement 
• Deep familiarity with modern revenue tech stacks (CRM, enablement, LMS, analytics)
• Ability to think strategically while executing with speed and discipline

Nice to Have

• Experience supporting enterprise or platform-based sales motions
• Familiarity with consumption-based or infrastructure-oriented business models
• Background working in highly technical or developer-adjacent GTM environments

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to enable sales teams and build the strategic engine that powers how sales teams learn, execute, and scale.
• You are curious about building diverse and inclusive teams that drive innovation and success
• You are an expert in go-to-market strategies for AI, cloud, or enterprise infrastructure solutions

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $165,000 - $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Growth Lead

Location: New York, NY

About WithCoverage:

WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy. 

We partner with hundreds of high-growth, category-defining companies, including GoPuff, Eight Sleep, Bombas, Chomps, and Blank Street Coffee. Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors. They operate in complex risk environments and need a partner that can move at their speed.

Instead of a fragmented, manual brokerage stack, we have built a new category: elite risk advisors operating on top of proprietary technology. Our in-house Agency Management System gives our team and AI agents full visibility into policies, exposures, claims, billing, and commissions. This platform enables deep automation, better decisions, and a fundamentally higher standard of service.

WithCoverage was founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound). We have raised over $43M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners. 

Our ambition is not to build a better brokerage. It is to redefine how risk is managed across the economy.

Why Join Us:

• Grow Faster – We’re scaling quickly, giving you significant opportunities to learn, lead, and shape your career and the company's future.
• Work That Matters – We protect the world’s most innovative brands: consumer icons, hospitality leaders, next-gen defense contractors, and US manufacturers.
• Redefine an Industry – Insurance is one of the largest, slowest-moving markets. We rewrite the playbook with proprietary technology, automation, and AI.
• Financial Rewards – We hire the best and invest in you. That means competitive comp, meaningful equity, and excellent benefits. We believe strongly in internal promotion and lay out a plan for everyone's career growth.

About The Role:

Join With Coverage as a Growth Lead on the Growth team - you’ll own and scale one of our fastest-growing verticals end-to-end. This is a sales-driven leadership role where you’ll drive growth of the vertical across the full conversion cycle, build deep industry relationships, and lead all aspects of deal execution.

We’re looking for someone who wants ownership, thrives in high-performance environments, and is eager to accelerate their career by building something meaningful. You’re motivated by results, comfortable operating with autonomy, and willing to put in the work required to achieve outsized outcomes as you directly shape the growth of one of our key business verticals.

What You’ll Do:

• Own the vertical’s growth. Become the true owner of a key business line as the Vertical Lead responsible for pipeline generation, relationship development, and deal execution.
• Drive execution. Generate demand through targeted outreach, manage the pipeline, and guide prospects through the full conversion cycle with clear communication and follow-through.
• Develop industry relationships. Develop a deep understanding of your vertical and build deep relationships with industry C-suite leaders, associations, and connectors.
• Shape the GTM playbook. Shape the sales playbook in partnership with an Insurance Lead and give product feedback to address the needs of your customers
• Build pipeline. Expand referral networks and identify new go-to-market opportunities to consistently grow qualified opportunities.

Who You Are:

• 4+ years in relevant fields (high-growth startups, management consulting, or investment banking/PE/VC)
• Expert relationship manager and networker, with capacity to excel in B2B sales closing 6-7 figure deals
• Excellent communication and executive presence – you will represent the brand
• Quick learner

For candidates based in the United States, the expected OTE pay range for this position at the start of employment is $200,000 – $250,000/year. Actual compensation will vary based on individual factors, including market location, relevant experience, and role scope. In addition to base salary, this role is eligible for variable compensation tied to performance or quota attainment, where applicable. WithCoverage’s Total Rewards package for full-time employees also includes equity participation and comprehensive benefits.

What We Offer:

• Competitive compensation that includes equity
• Comprehensive benefit plans for medical, dental, vision, life, and disability
• Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
• Human Interest: 401(k) provider
• Time Off: Flexible time off, sick leave, family and medical leave, major national holidays
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Collaborative, transparent, and fun culture

About the Role:

We’re searching for an experienced and owner-minded Software Engineer to join Perpay and contribute to our culture of technical excellence. You will lead large-scale projects from start-to-finish, working across multiple teams (analytics, commerce, product, design, operations) while providing guidance to junior-level engineers. As we’re a growing engineering team, you’ll also have the opportunity to make an impact on our tech and our team. Given our people-first approach, your elevated level of contribution will strengthen our culture of inclusion, mentorship, and continuous learning.

As a leader of Perpay’s engineering team, you’ll collaborate with stakeholders ranging from entry-level contributors to senior-level executives. This opportunity is both unique and pivotal, as it offers the chance to provide leadership to a rapidly growing team. Our tech stack: Typescript, Javascript, React, Redux, Python, Django, Flask, Kubernetes, AWS, Docker and more

Our greatest strength is our people and we’d love for you to be one of them!

We highly value product-mindset, experience building production web apps for real users, and ability to coach and support junior engineers. An ownership mentality is a must, along with empathy and low ego. We’re building to win, and are eager to find more team members to help us get there.

You Will:

• Be a leader our team looks to as a model of execution, accountability, and technical expertise
• Lead the implementation of large scale features for our customers and our internal finance, operations, and risk teams
• Develop technical requirements alongside our Product team
• Solve problems that span multiple interconnected systems with distributed architectures and scaling systems
• Execute on the full lifecycle of new features with fellow engineers
• Continue to improve how we build, test, and deliver software

What You’ll Bring

• 5+ years of experience building web applications at scale in at least one modern language / framework (Python/Django, React/Typescript, Rails, etc.)
• 2+ years of experience leading technical teams and large, complex projects
• Experience working on consumer-facing products and demonstrating empathy for end-users
• Excellent at unblocking yourself and those around you, and an ability to design, analyze, and debug distributed systems and services.
• Significant experience with operating large scale services with AWS, Docker, and/or Kubernetes
• Excellent communication skills, including the ability to explain highly technical subject matter to a nontechnical audience

NYC-level total cash-comp (base $160k into the $200’s, plus equity and a discretionary cash bonus)

We know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

RapidSOS is an intelligent safety platform that harnesses artificial and human intelligence to fuse life-saving data from 600M+ connected devices, apps, and sensors from 210+ global technology companies, then delivers it to over 22,000+ public safety agencies in 11 countries. Powered by RapidSOS HARMONY, the industry’s first purpose-built AI for public safety, RapidSOS empowers first responders with real-time intelligence and the situational awareness needed to help protect property and save lives. Learn more at www.RapidSOS.com.

What This Role Is About

The Senior Forward Deployed Engineer (FDE) is a senior, client-facing technical expert who serves as a true strategic partner for our most complex and high-value accounts. This is not a sprint; it's a marathon. This role is for the "marathon runner and a strategist" - an individual motivated by solving deep, intricate challenges and building unshakable, long-term relationships. You will be the primary technical advocate for the client, often "embedded" within their environment to ensure they extract maximum value from the RapidSOS platform.

You are a patient, proactive, and consultative guide. You will help clients navigate their most ambitious technical "moonshot" projects, architecting and co-developing novel solutions that have never been built before. Your success is measured not by tickets closed, but by the long-term success, adoption, and expansion of the client partnership you foster.

What You’ll Do

• Act as the primary, embedded technical owner and trusted advisor for a portfolio of strategic clients, building deep, long-term relationships from the engineer level to the C-suite.
• Develop unparalleled technical mastery of both the RapidSOS intelligent safety platform and your client's specific, complex technical ecosystem.
• Lead complex diagnostic sessions, using elite listening skills to identify the root cause of technical challenges, not just the symptoms.
• Architect, design, and co-develop novel solutions to solve unique client challenges, turning ambitious "moonshot" ideas into reality.
• Move beyond reactive support by proactively analyzing client systems, anticipating future needs, and developing a strategic technical roadmap for long-term success.
• Build and maintain deep trust through patience, empathy, and savvy political navigation of complex client organizations.
• Identify and scope new expansion opportunities from your position of trust, demonstrating how RapidSOS can deliver further value to grow the account.
• Serve as the client's technical advocate within RapidSOS, collaborating with Product, Engineering, and other internal teams to ensure their needs are met and their voice is heard.

What We’re Looking For in Our Ideal Candidate

• Strong Technical Background: At least 7+ years of relevant experience in an engineering role with at least 4+ of those years in a technical customer-facing role. 
• Built and deployed AI-powered solutions in real-world customer environments, leveraging experience with the latest LLMs to deliver practical applications.
• Pre-sales Experience: Selling complex API-based products or SaaS products including technical discovery, presenting demos, etc. 
• Cloud Knowledge: Familiarity with a cloud platform (AWS, GCP, Azure) in a SaaS environment.
• A Marathon Runner and a Strategist: You are patient, proactive, and motivated by the long-term pursuit of solving complex, deep challenges. You value building trusted, enduring relationships over quick wins.
• Deep Technical Mastery: You have a "specialist" and "perfectionist" mindset. You possess the desire and proven ability to go incredibly deep, mastering both our platform and the client's complex environment.
• Consultative & Diagnostic Mindset: You are an elite problem-solver. You are an exceptional listener who is wired to diagnose the root cause of a problem, not just treat the symptoms.
• High Emotional Intelligence (EQ): You are a natural relationship-builder. You are patient, empathetic, and politically savvy. Your primary skill is earning and maintaining long-term trust.
• Proactive & Strategic: You don't wait for tickets. You are always thinking ahead, anticipating the client's future needs, and proactively guiding the account's technical roadmap.
• Creative Systems Architect: You are genuinely excited by a "moonshot" challenge. You love architecting and co-developing novel, high-value solutions that have never been built before.
• Commercial/Expansion Focus: You understand how to grow an account by delivering value first. From your position of trust, you can naturally identify and scope new expansion opportunities.
• Customer-First Mentality: You are genuinely customer-obsessed. You are comfortable being "embedded" and acting as the client's technical advocate, ensuring their long-term success and adoption.
• Travel Flexibility: Ability to travel 30-40% of the time.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

Our Hiring Process & Locations

At RapidSOS, we have a rigorous hiring process designed to identify the very best talent. Our multi-stage panel will assess distinct attributes, culminating in a capstone project that you will present to final decision-makers. We are hiring people based in or near the following locations:

• • Dallas, TX
  • Philadelphia, PA
  • Bay Area, CA

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $165,000 - 190,000 with a potential OTE of $214,000 – $247,000.  This role will also be eligible to receive equity options .

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

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