Fleet Manager Jobs in Philadelphia.
All active Fleet Manager roles based in Philadelphia.
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Site Reliability Engineer (Senior or Staff), Atlas
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The Team
This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do.
The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet.
This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads.
Role Overview
We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers.
The ideal candidate should
- Have 5+ years of experience running critical systems at scale
- Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
- Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
- A strong understanding of how to run a large scale Linux environment, including low level fundamentals
- Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
- Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)
Special Requirements:
- Be a US Citizen
Expectations
- Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
- Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
- Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 426187
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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VP, Technology Operations
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How you will help
HealthVerity is seeking a seasoned and strategic leader to guide our Technology Operations teams in delivering scalable, secure, and cost-effective technology services across the company. Reporting to the CTO, you will define and execute an operations strategy that empowers our engineers with a modern cloud platform, gives our employees the corporate IT tools and access they need to do their best work, and brings disciplined financial governance to how we invest in technology. You will be the owner for the reliability, productivity, and cost of HealthVerity’s technology operations, with command over key vendors such as AWS, Databricks, and other cloud, data, and IT services.
What you will do
- Lead Technology Operations Strategy: Set and execute a unified operations vision spanning cloud infrastructure and platform, corporate IT and end-user computing, and FinOps, aligned with organizational goals and financial efficiency. Translate strategy into measurable outcomes — reliability SLAs, IT service levels, and cost-efficiency targets — and report on them to executive leadership.
- Budget Ownership and FinOps: Command vendor budgets, including AWS, Databricks, and other cloud and IT vendors, ensuring resource allocations are cost-effective and aligned with usage and performance requirements. Stand up and lead a formal FinOps practice that brings rigor and transparency to technology spend, including unit economics, forecast accuracy, commitment-based discount strategy, tagging hygiene, and showback/chargeback. Establish processes to measure, monitor, and report progress on cost-saving initiatives.
- Empower Engineering Teams: Develop and implement platform services to improve developer productivity, such as Infrastructure as a Service, CI/CD pipelines, observability, and self-service tooling, enabling engineering teams to operate more autonomously and efficiently.
- Run Corporate IT and End-User Computing: Own the employee technology experience end-to-end: device fleet, identity and access management, SaaS administration, helpdesk, and onboarding/offboarding. Establish service-level commitments for IT support and mature ticketing, escalation, and self-service so employees get unblocked quickly. Partner with Security and Compliance to ensure corporate IT controls satisfy regulatory commitments without slowing employees down.
- Team Leadership and Development: Hire, mentor, and develop a high-performing, multi-discipline organization across cloud platform, corporate IT, and FinOps, fostering a culture of innovation, reliability, and proactive problem-solving. Conduct regular 1:1s, support career development, and champion team needs with executive leadership.
- Vendor and Technology Evaluation: Assess, select, and manage partnerships with key cloud, data platform, and IT vendors to ensure HealthVerity leverages cutting-edge tools and services at optimized costs. Continually evaluate and integrate emerging technologies and platforms to improve the operations landscape.
- Reliability and Scalability Enhancement: Oversee strategies to increase system reliability, resilience, and scalability, implementing best practices in cloud architecture, observability, and performance monitoring to reduce incidents and improve SLAs. Lead disaster-recovery and business-continuity planning, including regular testing and executive-level reporting on readiness.
Required skill & experience
- 5+ years of experience in technology operations leadership, including direct ownership of large-scale AWS environments and the budgets that fund them.
- 5+ years of experience leading and managing hybrid or distributed teams across more than one operational discipline (e.g., cloud platform plus IT, FinOps, or SRE).
- Demonstrated experience in vendor management and budget optimization, particularly with AWS, Databricks, and related cloud, data, and IT providers, with measurable cost-savings outcomes.
- Experience running or formally partnering with a corporate IT / end-user computing function, including identity, SaaS, device management, and helpdesk.
- Familiarity with compliance and security standards like FedRAMP, ensuring that solutions meet necessary regulatory requirements.
- Proven track record in incident management and executing disaster recovery and business-continuity planning.
- Excellent executive communication — able to translate operational reality into business outcomes for the CEO and COO.
Base salary for the role is commensurate with experience and can range between $225,000 - 275,000 + annual bonus opportunity.
Hiring Locations
Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.
For certain roles, we also hire from hub locations—regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.
Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:
Hub Locations:
- Philadelphia, Pennsylvania
- Boston, Massachusetts
- New York City, New York
- Baltimore, Maryland
- Washington, D.C.
- Charlotte, North Carolina
- Raleigh-Durham, North Carolina
- Atlanta, Georgia
- Chicago, Illinois
Approved States for Remote Work:
CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.
About HealthVerity
HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industry’s largest RWD ecosystem, HealthVerity supports critical applications in clinical development, commercial strategy, regulatory decision-making, and public health. To learn more about HealthVerity, visit healthverity.com.
Why you'll love working here
We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team – Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.
Benefits & Perks
Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.
- Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Benefits: We offer health, dental, and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above.
- Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
- Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
- Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
- Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
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Customer Project Manager - Manufacturing Automation
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Who we are:
Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.
We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.
Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.
About the Go-To-Market Team
The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.
Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.
About the role:
As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent.
Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time.
In this role you will:
- Own the customer relationship from pre-deployment through long-term engagement
- Serve as the primary point of contact for customer communication and non-technical coordination
- Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively
- Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution
- Monitor customer health, engagement, and risk signals and take proactive action when issues arise
- Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity
- Identify opportunities to expand customer impact by understanding operational goals and usage patterns
- Partner with Sales to support expansion opportunities through strong relationships and customer insight
- Capture and elevate the voice of the customer to inform product, process, and experience improvements
- Maintain accurate documentation and internal visibility into customer status, risks, and next steps
What makes you a great fit:
- 3–7+ years of experience in customer success, account management, client services, or customer-facing program management
- Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination
- Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously
- Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred
- Excellent written and verbal communication skills with confidence in customer-facing conversations
- Comfort navigating ambiguity and evolving processes in a fast-growth environment
- Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs
- Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes
- Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms
Our Total Rewards:
At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including:
- Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
- Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles
- Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
- Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
- Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most
- Paid Parental Leave Program: Up to 12 weeks of paid parental leave
- Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan
- Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup
- Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses
- Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy
Compensation Philosophy
Formic’s pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you.
Final offers are customized based on experience, geographic location, market considerations, and a candidate’s preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure.
What we look for:
We’re building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you!
- Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren’t paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn’t yet exist.
- Create the Magic: You absorb complexity so customers don’t have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don’t say “not my job.” You make things work.
- Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don’t confuse activity with results.
- Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You’re willing to challenge assumptions, including your own, in pursuit of the best answer.
- Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit.
- One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit.
Equal Opportunity Employment:
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to careers@formic.co.
AI Use:
At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.
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