About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The Future Standard Global Engineering team is seeking an Engineering Analyst to collaborate with all members of the Global Engineering group and broader business units in support of firmwide technical objectives. This role plays a pivotal part within the organization, engaging stakeholders across Sales, Operations, Marketing, and Research. The Engineering team provides essential technical leadership throughout the firm, primarily focused on enhancing value and efficiency through data cleansing, process automation, and the ongoing improvement of business applications. The role will give deep exposure to industry leading vendors, cutting edge Technology providers, and internal subject matter experts.

RESPONSIBILITIES:
— Develop expertise and collaborate with team members on business areas, systems and relevant data to support critical decision-making. 
— Participate as a key contributor in impactful projects within Global Engineering.
— Engage in design, development, implementation and/or optimization of solutions, improving our technical platforms and competitive position.
— Deepen technical capabilities in areas such as backend processing services using Java, Springboot, NodeJS, Python; user interface development using frameworks like Reactjs/Nextjs; RAG apps builds for AI driven non-structured data processing using approved LLM integrations; complex query authoring using SQL and relational databases.
— Use AI based code assistants to improve development speed and generate test cases detailed automated tests and debugging across the stack.
— Collaborate and communicate with colleagues and stakeholders.
— Support tracking of key deliverables, issues and prioritization of tasks within an agile framework.
— Document designs, solutions, processes and suggest ideas to improve workflows and systems.
— Design and implement robust solutions to improve the scalability and efficiency of a configuration-driven technical platform.
— Investigate system events to track, investigate, and resolve defects as required.

QUALIFICATIONS: 
— Bachelor’s degree in Engineering, Computer Science, Mathematics, Information Technology, or a related field required.
— Prior experience with SQL, R, Scala or Python languages. 
— Proficiency in organizational skills with ability to work on multiple projects simultaneously and keep order in dynamic environment. 
— Systematic thinking with capability of considering edge cases and boundary conditions.
— Exposure in development skills with at least one programming language - Python, Java.
— Sound understanding of Data structures and Algos.
— Knowledge of AWS products and Microsoft Azure (e.g. S3, EC2, Lambda).
— Knowledge of Snowflake, dbt or other cloud tools.
— Effective communicator with verbal and written proficiency.
— Team player who enjoys building trusted partnerships with colleagues and stakeholders.

This position is not eligible for work visa sponsorship.

Shift4 is expanding globally and seeking a mid-level Software Engineer to contribute to the development and maintenance of Shift4’s production systems. This role involves writing clean, modular, and maintainable code, participating in code reviews, deploying builds to a continuous integration pipeline, and owning major projects. As an integral member of the engineering team, the individual will collaborate on architecture design, optimize existing systems, and build scalable applications.

This role is based onsite at Shift4's headquarters in Center Valley, PA. 

Responsibilities

• Contribute stable, well-written code to the production system.
• Provide detailed feedback for colleagues via code reviews to ensure code quality.
• Begin learning and understanding new languages or frameworks.
• Deploy multiple builds to a continuous integration pipeline with minimal issues.
• Write and maintain test cases for various projects to ensure code quality.
• Set up and manage staging and production environments for development.
• Own and deliver at least one major project with successful outcomes.
• Contribute to architecture design for both large and small-scale systems.
• Provide feedback on optimization or refactoring for existing systems to improve performance.

Qualifications

• This is a mid-level role requiring a minimum of 3 years of experience in front-end design and development, including coding in JavaScript, React, CSS, and HTML.
• Experience with Node.js, NextJS, Typescript, React, Git, Tailwind CSS.
• Familiarity with Unix system administration and shell scripting.
• Familiarity with unit testing and high code coverage (Mocha, Xunit experience is a plus).
• Ability to write modular, maintainable, and clean code.
• Experience designing, building, and shipping websites, software, and/or mobile apps.
• Strong communication skills in English with the ability to clearly communicate technical topics to non-technical people.
• Proven ability to work well in a fast-paced, multi-disciplinary team environment.
• Proficiency with Git/GitHub.
• Ability to learn, adapt, and keep an open mind toward new technologies.

Additional experience that is a plus to have:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent preferred.
• Any relevant certifications (Palantir Foundry, Oracle ERP, PMI, etc.) are beneficial but not required.
• Experience working with NextJS applications, NodeJS REST APIs, and backend databases.
• Well-versed in problem-solving, source code management, unit testing, and CI/CD pipelines.

#LI-BN1

Job Summary

This Senior Full Stack Engineer engineer role in which you lead technical efforts across multiple teams or subsystems, owning system architecture and development across the stack. A Senior Software Engineer drives technical innovation, acts as a mentor and process advocate, driving improvements that scale beyond a single team. You will exercise high discretion over technical decisions and influence department-level business outcomes. Providing strong leadership within and across scrum teams to align execution with architectural vision.

Essential Duties and Responsibilities

• Proactively research, prototype, and introduce new technologies or architectural approaches that improve team or org-wide capabilities.
• Own the reliability, observability, and operational excellence of key systems—ensuring they meet or exceed defined SLAs.
• Actively mentor and sponsor engineers across levels, fostering career growth and encouraging broader technical participation.
• Continuously evolve team processes, driving scalable improvements in delivery, quality, and collaboration.
• Drive impact at the team and cross-team level.
• Provide strong technical leadership across one or more scrum teams, aligning execution with architectural vision and business goals.

Education, Experience, Knowledge, Skills, and Abilities

• 6-8 years of experience of software development experience
• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong proficiency in TypeScript and modern JavaScript.
• Extensive experience with React and JavaScript web development frameworks (Next.js preferred)
• Familiarity with OAuth2, JWT, and other authentication/authorization frameworks.
• Experience with CI/CD pipelines and cloud deployment platforms (Vercel, AWS, Azure, or GCP)
• Experience with ORM frameworks and relational databases (Prisma, Drizzle, PostgreSQL)
• Strong understanding of integration patterns (pub/sub, webhook, ETL, etc.).
• Excellent debugging, analytical, and problem-solving skills.

Preferred Experience

• Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and AI application development
• Experience building AI automation workflows with n8n or similar platforms (Make, Zapier, Temporal)
• Experience with embeddings, prompt engineering, and semantic search
• Familiarity with AI orchestration frameworks and agent-based systems

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time with travel to client sites

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position of Senior Full Stack Engineer is: $140,400 - $175,500.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.