Technical Customer Service Advisor I Bókun

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: Hybrid

This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Italian across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English and Italian.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid 

We are looking for a proven TPM with leadership and expertise in silicon device development that will  focus on the Quantum Processor Devices. You will own the new product programme execution for silicon device development within our quantum computing roadmap, will be responsible for the successful execution of new product development programs: translating complex technical work into clear plans, measurable milestones, and predictable delivery. As a TPM, you’ll be at the centre of a cross-functional team, working day-to-day with physicists and engineers, and partnering closely with external suppliers and internal stakeholders; to ensure work progresses with pace, clarity, and high attention to detail.

You will be working directly with the lead TPM and serve as a QPU cross functional program liaison with other technical and non-technical organizations across the company. You’ll create and run the operating rhythm that keeps teams aligned and leaders informed: building delivery plans, tracking dependencies, surfacing risks early, and producing decision-ready reporting that senior stakeholders can trust. Responsibilities will also include project planning, coordination, risk management, and stakeholder management. When priorities shift or technical issues emerge, you’ll drive structure into ambiguity; clarifying scope, coordinating trade-offs, and pushing problems to resolution while continuously improving how we execute across the hardware lifecycle.

Responsibilities:

• Lead silicon device development programmes (or workstreams), owning scope, schedule, resources, budget, dependencies, and stakeholder alignment using best-practice PM tools.
• Translating progress, risks, and trade-offs into clear, executive-ready reporting for senior stakeholders. 
• Drive cross-functional execution across physics, engineering, and partner teams; identify blockers early and take issues to closure with robust risk mitigation and contingency planning.
• Partner with device designers, physicists, and engineers to ensure designs are feasible, buildable, and aligned to programme milestones and deliverables.
• Strong cross-functional leadership and communication skills, able to align technical and non-technical stakeholders and drive decisions through competing priorities.
• Establish programme cadences and executive reporting (dashboards, status, decision logs), ensuring senior leaders have accurate, timely, decision-ready information.
• Support continuous improvement of engineering workflows across the hardware lifecycle.

You’d be a good fit with:

• A Bachelor’s degree in Physics, Computer Science, Electrical Engineering, or a related technical field. Advanced degree preferred.
• 13+ years’ experience as a Technical Program or Programme Manager delivering complex hardware programmes, ideally in chip design, silicon devices, or semiconductor manufacturing.
• Comfortable operating in a highly technical environment, and being a technically fluent TPM who can bring structure, pace, and precision to complex silicon device programmes. 
• Thrive in ambiguity, building trust quickly, and creating the delivery rhythm that keeps multiple workstreams moving across sites and time zones.
• Hardware programme experience and a sharp analytical mindset. Able to spot inconsistencies, interrogate data, and turn messy reality into an accurate plan, a credible forecast, and a practical set of next actions. Not just coordinating, but driving outcomes, unblocking teams, and raising the bar on how programmes are run.
• Highly analytical and detail-oriented, with strong problem-solving ability and confidence managing risk, dependencies, and changing scope in fast-moving environments.
• Comfortable with modern programme tooling and ways of working, for example Jira, Confluence, Smartsheet, and GitHub, and motivated by the mission and pace of quantum computing.

You’d be a great fit with:

• In depth knowledge of semiconductor design and fabrication processes
• Working knowledge of semiconductor packaging and testing flows

Location: This role can be based in College Park, MD (US) or in Oxford, England (UK).
Travel:   Up to 20% in the US and Europe. 
Job ID:  1435

The approximate base salary range for this position in the US is $145,920- $191,047 (USD). The total compensation package includes base, bonus, and equity.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC facility.

JOB OVERVIEW

The Senior Manager, Learning & Development – North America Manufacturing & Distribution is a hands-on, business-connected leader who brings learning to life where it matters most—on the plant floor and in distribution centers. This role designs and delivers practical, high-impact learning that strengthens safety, quality, productivity, and leadership capability across North American operations. With a strong bias for action, this leader partners closely with Operations, Safety, Quality, HR, and Corporate Learning & Development to translate real business needs into learning that sticks, scales, and supports our teams every day.

RESPONSIBILITIES

You’ll lead learning from strategy through execution, balancing enterprise alignment with day-to-day operational impact:

• Own and execute the Learning & Development strategy for North America Manufacturing and Distribution, aligned to safety, quality, cost, service, and people priorities.
• Collaborate closely with the Corporate Learning & Development Senior Manager to co-develop content that is consistent with enterprise-wide learning frameworks, standards, and strategy, while tailoring solutions for operational environments.
• Design and deliver practical, job-relevant onboarding and development experiences for frontline employees, supervisors, and site leadership teams.
• Serve as a visible, hands-on facilitator for critical programs, spending meaningful time on-site to build trust and credibility with frontline teams.
• Partner with Operations, Safety, Quality, HR Business Partners, and Corporate L&D to embed learning into daily operations, leader routines, and standard work.
• Create simple, scalable learning tools—such as playbooks, leader guides, and on-the-job resources—that support consistent execution across sites.
• Translate operational challenges into learning solutions that improve performance and reinforce a culture of continuous improvement.
• Measure learning impact using operational and people outcomes, using insights to continuously refine and improve programs.

WHO YOU ARE

You’re an execution-minded learning leader who thrives in fast-paced, operational environments and understands the value of both local impact and enterprise alignment. You bring credibility, curiosity, and resilience to your work—and you’re equally comfortable rolling up your sleeves on the floor, partnering with site leaders, or collaborating with corporate peers. You influence through strong relationships, practical solutions, and follow-through, not hierarchy.

• Action-oriented, with the ability to translate enterprise learning strategy into practical, site-level execution.
• Credible and relatable with frontline teams, supervisors, and operations leaders.
• Collaborative by nature, with a strong ability to co-create and align with Corporate L&D partners.
• Skilled at influencing without authority and navigating complex, matrixed environments.
• Comfortable driving change, prioritizing what matters most, and adapting quickly in dynamic settings.

QUALIFICATIONS

• 8–12+ years of Learning & Development experience, ideally within manufacturing, distribution, or supply chain environments.
• Demonstrated experience designing and delivering learning for frontline employees and operational leaders.
• Strong facilitation, coaching, and stakeholder partnership skills.
• Experience working in matrixed organizations and partnering with enterprise or corporate L&D teams.
• Ability to operate effectively in hands-on, fast-moving environments with a bias for action.
• Willingness and ability to travel regularly across North America.

We’re seeking driven individuals who are excited to shape the future of beauty. Even if you don’t check every box, your unique perspective and experience might be just what we need.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-Onsite #LI-CH2

The base pay range for this position is $100,000.00 - $120,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Your Opportunity

Scion is paving a path in student living and the Facilities Technician is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician is a solution-oriented professional who excels in a fast-paced, agile, collegiate environment. This role demands superior customer service and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Demonstrate proficiency in Entrata and CMMS systems for logging of service requests and completed work in a timely matter.
• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Execute maintenance objectives and daily assignments with the Facilities Supervisor.
• Diagnose and perform minor and routine maintenance/repair in a timely and professional manner.
• Assure all service requests are completed daily.
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of completion.
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident trust.
• Inspect vacated apartments and records necessary repairs and maintenance, informing the Facilities Supervisor of needed services and repairs.
• Routinely perform duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the General Manager/Property Manager.
• Routinely inspect interior common areas and the exterior of the property, ensuring daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Complete preventive maintenance tasks on all equipment and operating systems to ensure warranty compliance and extended useful life, inspecting units and common areas for fire extinguishers, smoke alarms, CO2 alarms, filter changes, active utilities, and any work needed.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as assigned.
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and safe.
• Maintain parts and supplies inventory, as authorized. Cleans and organizes the workshop, storerooms, boiler rooms, and utility rooms.
• Unlock apartment doors and accompanies/escorts various vendors as needed.
• Keep drainage grills on grounds clear of leaves.
• Clean pools; adjust and maintain chemicals to proper levels, if needed.
• Pressure wash sidewalks, buildings, pool decks etc.
• Assist in snow removal at property, as required.
• Set up and take down tables, chairs, etc. for tenant functions.
• Assume responsibility for after-hours emergencies at the direction of the supervisor.
• Maintain required property uniform and present a professional appearance and attitude.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all-inclusive.

What We Require

• High school/GED or trade school diploma and a minimum of 1-3 years of full-time general maintenance experience, or an equivalent combination
• EPA 608 Type I certification
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND3 #wearehiring #werehiring 

Role Overview 

The mechanical design engineer will be involved in the design, prototyping and testing of mechanical components, modules and complete systems. The role will require a creative analytical approach to design novel and elegant mechanical solutions for Refeyn’s current and next generation instruments.

They will join the growing engineering team, and will liaise with research, product and operations teams to capture requirements and translate these into technical specifications. The mechanical design engineer will take accountability and responsibility for producing 3D designs and mechanical drawings, validation/verification activities and continuous improvement of Refeyn’s product portfolio.

This can role can be either a level 4 - Mechanical Design Engineer or a level 5 - Senior Mechanical Design Engineer, depending on experience 

Key responsibilities for this role include:  

• Mechanical design engineering of key modules and features, from product concept through to customer delivery.
• Work closely with product, research and operations teams, gathering and translating requirements for specification, design, test and evaluation, delivery to production and production support.
• Interaction with critical suppliers across a range of products, materials and processes (machining, fabrication, finishing, casting, injection moulding etc)
• Apply mechanical design knowledge and proven skills to produce mechanical systems that meet user requirements, performance specifications, quality, and robustness targets. A clear understanding of all aspects of the mechanical design is critical.
• Understand, design and implement simple user interactions and ergonomics.
• Produce detailed models, design drawings, documentation and prototypes of critical modules and systems.
• Oversee testing, internal evaluation and conformance testing of mechanical assemblies.
• Produce technical documentation, assembly and installation instructions of critical modules and assemblies
• Support handover of new features/products/modules to production and addressing ECRs and NCRs in collaboration with the Operations team as part of Refeyn’s continuous improvement effort
• Take ownership of the mechanical design drawing packs for Refeyn’s product portfolio

We are ideally looking for someone with the following skills and experience:

• MEng in mechanical engineering or similar, or equivalent experience 
• Laser alignment and construction
• Systems, process engineering
• Practical electronics experience (desirable)
• Mechanical design of systems involving optics, detectors and electronics.
• Product design involving high precision optical alignment and design for manufacture.
• Expert use of mechanical engineering CAD systems (SolidWorks), tolerance analysis and thermal design
• Experience developing scientific instrumentation.
• Full cycle product development and transfer to manufacturing (desirable)
• Industrial design and ergonomic user interfaces/mechanisms
• Exposure to automated and motion systems
• Strong analytical and mathematical problem solving skills

We know there is no such thing as the perfect candidate and that there is great value in transferrable skills, so please don’t feel you have to tick all of the above boxes to apply!

Why work for Refeyn?

Compensation and core benefits

• We anticipate a base salary of £50,000 to £70,000 for this role, depending on candidate experience 
• 25 days annual leave per year in addition to bank holidays
• Up to 7% employer matched pension contribution
• Private health insurance from day one plus critical illness cover, income protection and life insurance
• Give as You Earn and Cycle to Work salary sacrifice schemes.
• Annual Company and Individual bonus scheme 

Family Friendly Benefits

Refeyn offers YellowNest Nursery Scheme to all employees once probation is passed, and new parents can benefit from up to 17 weeks fully paid maternity, adoption and shared parental leave, 4 weeks fully paid paternity leave, plus an annual allowance for emergency childcare.

Supporting your Development

All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.

Creating an Engaging Culture

Refeyn supports hybrid working where the role allows and offers flexible start and finish times. We also have a subsidised weekly lunch for onsite employees and a vibrant social calendar which includes holiday parties and midsummer festivals plus an annual team budget for managers to plan team-building activities.

Values-Led 

Refeyn is committed to celebrating each other’s differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.

We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.

Refeyn is proud to use anonymised hiring practices. Identifying information such as a candidate's name, email address, date of birth and photo will not be visible to the hiring manager when they review CVs.

Your Opportunity

Scion is paving a path in student living and the Facilities Technician II is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician II ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician II is an experienced technician who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, technical abilities and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Demonstrate proficiency in Building Automation Systems (BAS), Entrata and CMMS systems for timely logging of service requests and completed work.
• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry’s standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative testing for major building systems such as: chilled water systems with fan coil units, air handling units with outside condensers including roof top units (RTU), building stationary boilers, hot- & cold-water distribution systems (plumbing, pressure/pneumatic/storage tanks, variable frequency drive (and pumps & motors), domestic hot water heaters, building automation systems (BAS), electrical distribution systems, switchgears and controls, generators, uninterrupted power supply (UPS), elevators and lifts, parking structures (ventilation/drainage systems, T-Joints), entrance & exit gates and overhead doors, shingled/tarred roof, TPO membrane roofing system, EIFS, brick, vinyl, & cementitious sideboard, ACP, curtain walls, and insulated glass units (IGUs).
• Operate system monitoring/diagnostics, preventative testing for life safety systems such as: fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, and fire dampers.
• Assist in creating emergency and disaster preparedness plans and protocols.
• Maintain key management protocols and security, unlocking apartment doors and accompany/escort various vendors as needed.
• Coordinate delivery and work schedules with vendors, contractors as approved by the Facilities Supervisor.
• Coordinate maintenance objectives and daily assignments with the Supervisor.
• Diagnose and perform routine maintenance/repair in a timely and professional manner.
• Assure all service requests are completed daily.
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of completion.
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident trust.
• Inspect vacated apartments and record necessary repairs and maintenance, informing the Facilities Supervisor of needed services and repairs.
• Routinely perform duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the General Manager/Property Manager.
• Routinely inspect interior common areas and the exterior of the property, ensuring daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Complete preventive maintenance tasks on all equipment and operating systems to ensure warranty compliance and extended useful life.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as assigned.
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and safe. 
• Maintain parts and supply inventory, as authorized.
• Clean and organize the workshops, storerooms, boiler rooms, and utility rooms.
• Clean pools; adjust and maintain chemicals to proper levels, if needed.
• Pressure-wash sidewalks, buildings, pool decks, etc.
• Assist in snow removal at property, as required.
• Assume responsibility for after-hours emergencies at the direction of the company supervisor/manager.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all-inclusive.

 What We Require

• High school/GED or trade school diploma and with minimum of 3-5 years of full-time general maintenance experience, or an equivalent combination
• HVAC certification/EPA 608 certification (Core, Type I, II & III)
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

 The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND3 #wearehiring #werehiring 

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the Business Unit (BU) (as needed).

Responsibilities:

• Management
  
  
• Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
  
  
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
  
  
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4-year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment.
• Significant communication skills – verbal and written.

#LI-Onsite #LI-JL1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000.00 - $85,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, North Carolina office.

The Quality Systems & Compliance Engineering Technician will assist the Manager of QA S&C and will interface with Quality Control, Quality Assurance, Manufacturing, Supply Chain and R&D to drive Continuous Improvement to our processes, systems, and products. 

The Engineering Technician will rely on Quality Standards & Policies for the Revlon Oxford Manufacturing Facility, located in North Carolina. 

The QA S & C Engineering Technician will audit and trend QS and make recommendations on implementing, coordinating, and improving the site quality system in accordance with applicable guidance, standards, and regulations.   

Basic Function 

• Trends and confirms implementation caliber for the Site’s Quality Systems, i.e. change control, Non-conformance process, Root cause and CAPA review, and supports the Site Management Reviews as established and maintained. Supports the performance of the Quality System in conjunction with the Manager of Quality Compliance.   
• Monitors Quality System trends and brings those systems in need of corrective action to upper management’s attention. Assures implementation of Corrective action as required, confirms effectiveness, and maintains documentation accordingly. 
• Reviews procedures and regulations in alignment with current facility practices and recommends follow up continuous improvement training as necessary. 
• Reviews Metrics for appropriateness / applicable to regulatory guidance and practices. Aligns those KPI/Metrics with daily and weekly activities confirming the metrics are supportive of Quality and R&D policies, procedures, and goals. 
• Supports the Manager for reporting on Internal Audits of the local factory. Further, to provide and track improvement and success in audit responses as recommendations for improvement are implemented.  Track the Internal Audit schedule and working with QC and Operations provide an internal audit response / tracker to identify status of improvement. i.e., track improvement plans and identify any lagging activity. 
• Support equipment qualification activities as needed within document review / tracking. Knowledge of Quality standards, FDA Guidance, QC Testing methodologies in support of equipment qualification activities. 
• Provide support to ship out new item samples to external support groups.
• Responsible in understanding compliance in accordance with regulations and standards such as but not limited to 21CFR 210, 21CFR211, 21CFR820, ISO 27716, ISO 13485 
• Responsible for review and knowledge of Revlon Global Procedures written to support the Global Quality Assurance Program. Industry specific FDA; Canada; Europe; Global markets. 
• Provide problem solving skills and expertise to drive solutions. 
• Able to handle multiple projects simultaneously. 

Required Competencies, Skills, Experience  

• 3-5 years industry experience 
• Proficient in the computer applications of Office suite: Word & Excel; Experience with Sharepoint systems; SAP general knowledge. 
• Hands-on knowledge of laboratory practices, microbiology, analytical exposure, quality control and quality assurance best practices, etc. Must have experience with GMP Manufacturing, Quality and Compliance: GMP/GLP or GXP and CFR requirements 
• Good written and oral communication skills to effectively reach all levels of the organization, including the ability to brainstorm solutions, monitor and provide recommendations for improvement. 
• Must be able to prepare and convey data analysis to manager and others within a group with clarity and accuracy. 
• Self-directed, complete routine tasks independently and be confident in making decisions, in consultation with management. 

Education: 

• Associates in the Sciences: Applied Science, Biology, Chemistry, Engineering etc. 
• Or High School Education plus 5 years of Quality and Manufacturing experience. 

#LI-Onsite #LI-EM1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $55,000 - $70,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Are you looking for a change in your career, are you an ambitious, talented and a motivated individual? This could be the role for you!

An opportunity has arised in our Marketing team who play a pivotal role in driving the company's growth by strategically positioning and promoting our innovative FISH and NGS products across research, clinical, and pharma markets.

As a Product Manager for FISH at OGT, your primary responsibility is to drive the success of our fluorescence in situ hybridization (FISH) product portfolio. You will join our Product Management team who are entrusted with overseeing the entire lifecycle of our products, from conception through to launch and ongoing optimization. Your role involves understanding market trends, customer needs, and competitive landscapes to develop and execute strategic product plans.

Your duties will include:

• Conduct comprehensive market research and analysis to gather the voice of the customer, identifying key needs, pain points, and market trends
• Analyse market trends, competitive landscapes, and customer feedback to identify opportunities for product innovation and differentiation
• Establish and maintain relationships with key opinion leaders, customers, and strategic partners to leverage their insights and connections for market intelligence
• Collaborate closely with Sales teams to leverage their market knowledge and insights, integrating their input into the VoC strategy and ensuring alignment between customer feedback and business objectives
• Collaborate with cross-functional teams to drive new product development (NPD) ideation, ensuring alignment with company goals and customer requirements
• Provide strategic input into product roadmap planning, prioritizing features and enhancements based on VoC findings and business objectives
• Develop robust business cases for new product initiatives, including market opportunity assessment, financial projections, and risk analysis
• Lead the product launch process, coordinating activities across marketing, sales, operations, and support functions to ensure a successful market introduction
• Define product positioning, messaging, and value propositions based on customer insights and competitive analysis
• Develop go-to-market strategies for new product launches, incorporating VoC insights to optimize pricing, distribution, and promotional tactics
• Oversee the development of global marketing campaigns to effectively position and promote products in target markets
• Collaborate with sales teams to develop sales enablement tools, training materials, and collateral to support product selling efforts
• Monitor product performance and customer feedback post-launch, iterating on strategies and tactics to optimize product success
• Act as a subject matter expert for the product portfolio, providing guidance and support to internal teams and external stakeholders
• Drive continuous improvement initiatives to enhance product quality, features, and user experience based on market feedback and technological advancements.

What we’re looking for in you:

Essential

• Degree level education in a molecular biology discipline
• Previous experience in a global Product Management role in Life Sciences, Genomics, or in vitro diagnostics Knowledge of FISH, ideally in a clinical setting
• Comprehensive knowledge and keen interest in developing applications, new technology and uptake in clinical and diagnostic applications
• Customer focused
• Strong analytical skills
• Able to travel for up to 20% of their working time, including internationally.

Desirable

• Experience in clinical cytogenetics, molecular genetics, or cancer genetics
• 1-2 years lab experience in NGS and/or FISH
• Proven track record of success in growing or supporting sales in clinical molecular genetics, diagnostics, or cancer genetics markets, including managing relationships with key customers/opinion leaders in their field
• A successful track record in product management and/or product development.

In return you will receive:

• Competitive salary
• Company Bonus Scheme
• Pension Scheme (10% non-contributory)
• Private Health Insurance
• Private Dental Insurance
• Group Income Protection
• Group Life Assurance
• 25 days holiday plus UK bank holidays
• High Street Discount Scheme.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  • Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
  • Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
  • Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
  • Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
  • Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
  • Timely corrective action should take place when needed.
  • Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
  • Maintains good associate relations and morale.
  • Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
• Development of People:
  • Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
  • Address all issues, concerns, and disciplinary actions promptly and effectively.
  • Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
  • Provide/facilitate training as needed.
  • Ensure that all appropriate records are accurate and maintained within guidelines.
  • Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
  • Facilitating employee feedback and annual performance reviews for subordinates. 
• Quality:
  • Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
  • Investigates and determines root causes and corrective actions for product out of specifications.
  • Interact with Quality to resolve problems or issues affecting areas of responsibility.  
  • Maximize line uptime and throughout through efficient use of associates and equipment.
  • Ensures the product is being produced at the highest quality standards.
  • Review scrap and potential quality concerns and providing resolution.
  • Review and sign appropriate paperwork.
  • Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
  • Ensure paperwork is maintained and up to date as per company requirements and policies.
  • Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
• Financial:
  • Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Technical Customer Service Advisor - Spanish Speaker I Bokun

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Spanish across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English and Spanish.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid

#LI-JP

The Role:

Are you a skilled technician with a passion for precision? We're looking for a Manufacturing Technician to assemble, test, repair and refurbish cutting-edge instrumentation we are producing. Our product integrate lasers, electro-optic systems, 3D positioners and detection using high specification video cameras.  Instrument assembly therefore largely involves electronics box-build and optical alignment, and with sub-assembly components and full system build. Collection and strict management of data is also a key element of the role, as is involvement in Continuous Improvement tasks and projects.

What we’re looking for:

✔ Strong assembly skills with attention to detail
✔ Ability to work to strict deadlines
✔ Excellent communication and teamwork skills
✔ Commitment to Continuous Improvement and data accuracy

Key Responsibilities: 

Assembly and test of Mass Photometer instruments:

• Producing electrical harnesses
• Assembling electronic sub-systems
• Assembling and aligning optical components.
• Final Acceptance Testing (FAT) Test routines are bespoke to Refeyn, but clearly documented – training will be given.
• Producing equipment to detailed Work Instructions, assembly instructions and documented test routines.

Involvement at all stages of the wider operations and manufacturing processes, for example:

• To understand, design and implement lean manufacturing techniques to ensure the manufacture of both electronic and optical systems is well organised, straightforward to perform and provides an economical process.
• Work with bills of material, part procurement and stock holding to ensure forward planning and smooth running of the operations activities.
• Continuous improvement of operations facilities, tools and techniques. Having a continual focus on operations processes to increase productivity and reduce costs.
• Document protocols, in-process results, issues and potential improvements during operations activities. Archive of test results and tracking of key performance metrics.

Qualifications

University degree in relevant discipline or relevant industry experience

Skills & Experience required:

• Relevant industrial operations experience (approx. 3 years)
• Working in a laboratory environment requiring personal protective equipment (PPE) and handling of lasers and optics.
• Ability to assemble electronic subsystems, including fault finding (eg continuity testing).
• Experience of assembly of high precision and/or delicate parts, optics handling and use of lasers.
• Some experience of testing high-technology equipment prior to shipping.

Desirable:

• Experience of optical alignment using laser systems. Laser safety training to Class 4 laser use.
• Previous experience of assembling and testing scientific instrumentation.

Location:

This position is fully based on-site, 5 days per week in our Oxford office (Littlemore, Trade City)

Why work for Refeyn?

Compensation and core benefits

• We anticipate a salary between £30,000 and £36,000 for this role, depending on the candidate’s experience.
• 25 days annual leave per year in addition to bank holidays
• Up to 7% employer matched pension contribution
• Private health insurance from day one plus critical illness cover, income protection and life insurance
• Give as You Earn and Cycle to Work salary sacrifice schemes.
• Annual Company and Individual bonus scheme 

Family Friendly Benefits

Refeyn offers YellowNest Nursery Scheme to all employees once probation is passed, and new parents can benefit from up to 17 weeks fully paid maternity, adoption and shared parental leave, 4 weeks fully paid paternity leave, plus an annual allowance for emergency childcare.

Supporting your Development

All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.

Creating an Engaging Culture

Refeyn supports hybrid working where the role allows and offers flexible start and finish times. We also have a subsidised weekly lunch for onsite employees and a vibrant social calendar which includes holiday parties and midsummer festivals plus an annual team budget for managers to plan team-building activities.

Values-Led 

Refeyn is committed to celebrating each other’s differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.

We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.

Refeyn is proud to use anonymised hiring practices. Identifying information such as a candidate's name, email address, date of birth and photo will not be visible to the hiring manager when they review CVs.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Responsible for directing and organizing various component materials into an end finished product and directs associates to achieve standard production rate as per the SPI.
• Responsible for directing associates to produce quality products as per the RPPS.
• Responsible for ensuring a safe and clean working environment.
• Responsible for directing the associates to operate cost center at a minimum cost to meet or exceed budget goals.
• Coaches and trains associates to meet or exceed Quality, GMP, Safety and good Housekeeping Standards.
• Must have proficient computer skills.
• Backup to the Director of the area (as needed)

Responsibilities:

• Safety: Ensure that a safe workplace is maintained at all times. Provide resources necessary to be proactive towards addressing issues in the workplace. Comply with all OSHA & Revlon guidelines and procedures. Assist Safety Director as needed with task forces, projects and teams. Metrics: Safety incident rate; OSHA & Workmen’s comp cases; restricted duty.
• Development of People: Strive to make the Oxford site a great place to work by: proactively developing people (cross training, class work and challenges); Addressing all issues, concerns and disciplinary actions promptly and effectively; contributing to site efforts to address issues and concerns. Staff lines effectively, balancing Revlon and Agency Temporary associates. Maintains good associate relations and morale. Ensures that procedures and policies required to meet good work practices are being adhered to. Innovation – Provide challenges, changes, ideas and suggestions to drive the organization forward. Metrics: Associates – Technical training compliance; Safety training; GMP training; Personal Development Plans; Lean Manufacturing.
• Quality: Ensure that all Revlon & Governmental Good Manufacturing Practices are complied with. Provide resources necessary to address any issues before the operation is adversely affected. Maximize line uptime and throughput through efficient use of associates and equipment as specified in the SPI. Assures the quality integrity is being produced at the highest standards of the RPPS. Ensures that SAR’s Cleaning and Sanitizing Logs and other related production paperwork is properly filled out, maintained and up to date as per company requirements and policies. Work with the site Quality Director (and others – as needed) to implement any new requirements due to new products or new regulations. Provide / facilitate training as needed. Ensure that all appropriate records are accurate and maintained within guidelines. Metrics: First pass yield accuracy on paperwork, Sigma; AOQ; Rejection of lots; GMP through internal or corporate audits.
• Customer Service: Ensure that all Customer requirements (domestic, international & special markets) are met per company objectives (Regular business forecast & Promotional commitments). Evaluate production needs on a forward basis to ensure that needed equipment and people resources are available to meet the customer’s needs. Keeps Senior Management abreast through shift transference of information orally and written of current production plan issues, changes or problems that need to be highlighted. Metrics: Schedule compliance; Service Levels; Promotional ship on time.
• Financial: Responsible for operational financial aspects of the cost center(s) assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste; Overhead – supplies and ancillary equipment; Support and facilitate site cost reduction objectives. Metrics: Labor – Direct efficiency, indirect as a percent of direct; Material – MU; Scrap report. Overhead – performance to budget & tasks.

Qualifications:

• Experience in supervision of associates in a production environment, preferably drug and/or cosmetic.
• Extensive knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Have good teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment
• Significant communication skills – verbal and written
• Ability to facilitate cross functional teams
• Basic computer skills, Excel, Word and use of MRP systems

Responsible for these aspects of daily operations:

• Ensure that all employees in the cost center have defined job duties and expectations and are managed according to those duties – and that timely corrective action takes place when needed.
• Ensure that reasonable schedules are formulated, meeting customer’s needs and equipment capability. Interface with appropriate departments as needed to affect change.
• Ensure that all equipment is operational and performs within expected tolerances.
• Ensure that all Revlon and governmental policies, guidelines, rules and procedures are followed and adhered to.
• Interface with all other sites functional areas as needed (HR, Quality, Distribution, Finance, etc.)

Measurement of Performance:

• Maintain Safety at an Incidence Rate to meet or exceed established target.
• Maintain Quality to significantly improve and revamp the quality process to decrease rejects and ensure that defective material does not leave the site per established target.
• Attain a GMP score to meet or exceed target
• Material Usage Variance (MUV) is achieved by favorable variance to budget per established target.
• Customer Service to achieve regular business customer service level and achieve promotional shipment as per established target.
• Direct Labor Efficiency to achieve a “net” direct labor efficiency of “0”$ variance to budget after cost reduction and achieve a total indirect labor efficiency of “0”$ variance to budget as per established target.

Minimum Education Required:

• 4-year degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience.
• Minimum 5 - 7 years of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1 

The base pay range for this position is $100,000 - $120,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Position Overview:

At Revlon’s largest manufacturing facility based in Oxford, NC, your contributions will directly influence our success and enhance our customers’ satisfaction. Experience the excitement of making a tangible difference every day. A line operator sets-up, runs, maintains and monitors the operation of the manufacturing line to ensure production goals and quality control measures are met. You will be responsible for the efficient and safe operation of equipment in accordance with established Revlon company practices and policies.

Major Duties: 

• Preparing machines and production areas before each shift.
• Operating and adjusting machinery as needed throughout the production process.
• Conducting regular maintenance checks and cleaning of equipment.
• Reporting any malfunctions or abnormalities in the production process.
• Setting up, operating, and maintaining machinery and production lines.
• Monitoring equipment for functionality, performing adjustments, and troubleshooting issues to minimize downtime.
• Ensuring that all safety protocols and operational procedures are followed.
• Maintaining accurate records of production quantities, and times, equipment status, and issues encountered.
• Operate equipment in accordance with Safety, Quality, GMP (Good Manufacturing Practices), and Standard Work Guidelines.
• Ensure_” 5S” _ standards are achieved.
• Obtain batch from Managers or designee. Ensure clean & sanitization date with expiry.
• Bill of material verification to bulk and components on the line (line clearance).
• Ensure batch code of bulk and code on primary unit match.
• Ensure that detection devices are working properly and document.
• Review RPPS and ensure adherence.
• Complete Self Audit Report – (Temps,Torques,Weights, etc.)
• Performs repetitive detailed sample collections.
• Conduct in-process quality checks; take necessary actions for non-compliance.
• Create barcode label and yield tags. Pull Beginning, Middle, and End samples according to barcode label.
• Perform Crane Hoist and Sling Inspection-Document.
• Perform material handling duties as required on the Operations sheet. Inform Manager of Safety, Quality or personnel issues.
• Inform Mechanic if any adjustments need to be made to conform to Quality or Safety standards.
• Start and Stop process. Complete scrap sheet at end of run. Knowledge of Safety and GMP/Housekeeping requirements.
• The training of, and ongoing communication with, line personnel in culling rejects from quality pieces.
• Assist with the training of new employees in duties and responsibilities of their position.
• Perform minor repairs and minor adjustments to machinery to maximize up time.

Knowledge & Skills Required: 

• Basic knowledge of hand tool usage (screwdriver, wrench, pliers, allen wrench, etc.).
• Strong interpersonal and communication skills.
• Ability to work in a team-oriented environment as well as independently.
• Able to follow written and verbal processes appropriately.
• Excellent problem-solving skills and ability to work under pressure.
• Strong attention to details.
• Ability to write legibly.
• Ability to stand/walk for 8 hours a day as well as climb a ladder and/or steps.
• Ability to lift and carry 50+ lbs.
• Able to push and pull objects weighing up to 50 lbs. and maneuver bulk drums weighing up to 400 lbs.
• Basic computer skills (ex: email, data entry, etc.).

Shift hours: 1st Shift (7:00am-3:30pm) | 2nd Shift (3:00pm-11:30pm) | 3rd Shift (11:00pm-7:30am)

#LI-KM1 #LI-Onsite

The base pay range for this position is $18.00/ hour with a $1.10 shift differential for 2nd and 3rd Shift; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  
  
• Assign associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Responsible for directing and organizing various component materials into an end finished product and directs associates to achieve standard production rate as per the SPI.
• Responsible for directing associates to produce quality products as per the RPPS.
• Responsible for ensuring a safe and clean working environment.
• Responsible for directing the associates to operate cost center at a minimum cost to meet or exceed budget goals.
• Coaches and trains associates to meet or exceed Quality, GMP, Safety and good Housekeeping Standards.
• Must have proficient computer skills.
• Backup to the Director of the area (as needed)

Responsibilities:

• Safety: Ensure that a safe workplace is maintained at all times. Provide resources necessary to be proactive towards addressing issues in the workplace. Comply with all OSHA & Revlon guidelines and procedures. Assist Safety Director as needed with task forces, projects and teams. Metrics: Safety incident rate; OSHA & Workmen’s comp cases; restricted duty.
• Development of People: Strive to make the Oxford site a great place to work by: proactively developing people (cross training, class work and challenges); Addressing all issues, concerns and disciplinary actions promptly and effectively; contributing to site efforts to address issues and concerns. Staff lines effectively, balancing Revlon and Agency Temporary associates. Maintains good associate relations and morale. Ensures that procedures and policies required to meet good work practices are being adhered to. Innovation – Provide challenges, changes, ideas and suggestions to drive the organization forward. Metrics: Associates – Technical training compliance; Safety training; GMP training; Personal Development Plans; Lean Manufacturing.
• Quality: Ensure that all Revlon & Governmental Good Manufacturing Practices are complied with. Provide resources necessary to address any issues before the operation is adversely affected. Maximize line uptime and throughput through efficient use of associates and equipment as specified in the SPI. Assures the quality integrity is being produced at the highest standards of the RPPS. Ensures that SAR’s Cleaning and Sanitizing Logs and other related production paperwork is properly filled out, maintained and up to date as per company requirements and policies. Work with the site Quality Director (and others – as needed) to implement any new requirements due to new products or new regulations. Provide / facilitate training as needed. Ensure that all appropriate records are accurate and maintained within guidelines. Metrics: First pass yield accuracy on paperwork, Sigma; AOQ; Rejection of lots; GMP through internal or corporate audits.
• Customer Service: Ensure that all Customer requirements (domestic, international & special markets) are met per company objectives (Regular business forecast & Promotional commitments). Evaluate production needs on a forward basis to ensure that needed equipment and people resources are available to meet the customer’s needs. Keeps Senior Management abreast through shift transference of information orally and written of current production plan issues, changes or problems that need to be highlighted. Metrics: Schedule compliance; Service Levels; Promotional ship on time.
• Financial: Responsible for operational financial aspects of the cost center(s) assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste; Overhead – supplies and ancillary equipment; Support and facilitate site cost reduction objectives. Metrics: Labor – Direct efficiency, indirect as a percent of direct; Material – MU; Scrap report. Overhead – performance to budget & tasks.

Qualifications:

• Experience in supervision of associates in a production environment, preferably drug and/or cosmetic.
• Extensive knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Have good teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment
• Significant communication skills – verbal and written
• Ability to facilitate cross functional teams
• Basic computer skills, Excel, Word and use of MRP systems

Responsible for these aspects of daily operations:

• Ensure that all employees in the cost center have defined job duties and expectations and are managed according to those duties – and that timely corrective action takes place when needed.
• Ensure that reasonable schedules are formulated, meeting customer’s needs and equipment capability. Interface with appropriate departments as needed to affect change.
• Ensure that all equipment is operational and performs within expected tolerances.
• Ensure that all Revlon and governmental policies, guidelines, rules and procedures are followed and adhered to.
• Interface with all other sites functional areas as needed (HR, Quality, Distribution, Finance, etc.)

Measurement of Performance:

• Maintain Safety at an Incidence Rate to meet or exceed established target.
• Maintain Quality to significantly improve and revamp the quality process to decrease rejects and ensure that defective material does not leave the site per established target.
• Attain a GMP score to meet or exceed target
• Material Usage Variance (MUV) is achieved by favorable variance to budget per established target.
• Customer Service to achieve regular business customer service level and achieve promotional shipment as per established target.
• Direct Labor Efficiency to achieve a “net” direct labor efficiency of “0”$ variance to budget after cost reduction and achieve a total indirect labor efficiency of “0”$ variance to budget as per established target.

Minimum Education Required:

• 4-year degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience.
• Minimum 5 - 7 years of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1 

The base pay range for this position is $100,000 - $120,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.