Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role  

We are looking for several change management consultants to support the delivery of upcoming large‑scale projects. The role will be hybrid, based in Ottawa.

Why Join Levio?  

• Work on complex, high impact digital transformation projects  

• Collaborate with experienced, multidisciplinary teams  

• Continuously develop your technical and professional expertise  

• Enjoy flexibility, autonomy, and a strong people first culture  
• Be part of an organization that values diversity, inclusion, and innovation  

Role and Responsibilities 

• Conduct a comprehensive change impact analysis, including effects on processes, roles, teams, and operations. 

• Develop an integrated transition and communication strategy aligned with project objectives and stakeholder needs. 

• Build an overall change management plan covering engagement, communication, training, and support activities. 

• Define and deliver transition and communication strategies, ensuring consistency in messaging and interventions. 

• Produce detailed change management plans, including actions, timelines, responsibilities, and monitoring mechanisms. 

• Prepare presentations, analyses, and decisionsupport documents for managers and governance committees. 

• Ensure regular followup on progress by providing status updates and collaborating closely with project coordination teams. 

• Document operational impacts and related issues to support adoption and anticipate risks. 
• Design and produce communication materials to inform, engage, and support stakeholders. 

Qualifications and Experience  

Required qualifications  

• Bachelor’s degree in an appropriate discipline (administration, human resources, organizational development, industrial engineering, communications, or psychology) or equivalent. 

• Demonstrate excellent oral and written communication skills in both French and English (advanced French required). 

• Have a minimum of 5 years of experience in change management. 

• Be familiar with change management best practices. 
• Be able to simplify and clearly explain complex concepts. 

Compensation (Ontario)  

The salary range provided reflects a good faith estimate based on factors such as experience, technical expertise, location, and relevant certifications. Final compensation will be determined according to the specific circumstances of each candidate.  

Estimated salary range: $80,000 to $120,000 per year.  

This posting is a future hiring need.  

Benefits and Work Environment  

Levio offers a comprehensive and flexible benefits package designed to support your professional growth and personal wellbeing, including:  

• 4 weeks of cumulative vacation starting from day one  

• Flexible working hours  

• Professional Development Allowance (PDA) for training, computer equipment, and physical activities  

• Training tailored to your areas of expertise  

• Registered Retirement Savings Plan (RRSP) with employer contribution up to 3% of gross salary  

• Modular group insurance plan 

• Public transportation or parking reimbursement when required  

• Referral bonuses  

• 11 statutory holidays  

• Personal days  
• An active social life (5to7 events, social club, healthy snacks, coffee, and more)  

Position Details 

• Employment type: Full time, permanent  
   

Notice on the Use of Artificial Intelligence in Recruitment  

We use AI enabled tools to help sort and review applications based on job related criteria. Final decisions regarding candidate progression are always made by a human recruiter.  

Employment Equity  

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.  

We value diversity and inclusion and are committed to creating a healthy, accessible, and rewarding work environment that highlights the unique contributions of our employees. Accommodations are available upon request for candidates participating in all aspects of the selection process.  

The Role: Director, Product Design

As Director of Product Design, you'll set the strategic design vision for our organization while building and leading a high-performing design team, with an initial focus on strengthening our Product Design capabilities at Knak. 

You'll champion design excellence across all product teams, drive organizational design maturity, and ensure user-centric thinking is embedded throughout the company. 

This strategic leadership role requires exceptional design judgment, strong business acumen, and the ability to influence and inspire teams at all levels.

What You’ll Do

Define and drive Knak’s design vision and UX strategy
- Partner with executive and product leadership to align design direction with business goals, user needs, and emerging opportunities in AI

Explore and guide AI-driven product experiences
- Help define how AI enhances our platform and lead the design approach for intelligent, user-centered features

Champion AI adoption in the design process

- Drive the team to integrate AI-native tools like Claude Code, Cursor, and Lovable into everyday design workflows — from ideation through prototyping

Lead, mentor, and grow the product design team
- Build a high-performing, inclusive team by developing talent, supporting growth, and fostering a culture of creativity and accountability

Oversee execution of design across product teams
- Ensure consistent, high-quality output through critiques, reviews, and alignment with design systems and accessibility standards

Partner deeply with engineering
-Establish shared workflows and regular collaboration rhythms with engineering to ensure design intent translates cleanly into the shipped product

Establish and evolve Knak’s design system
- Drive scalable component development and close collaboration with engineering to improve speed and consistency

Set and maintain a high bar for visual and interaction design
- Own the standard for UI polish, visual consistency, and attention to detail across every product surface

Champion user research and usability testing
- Integrate qualitative and quantitative insights into the design process to validate decisions and improve outcomes

Advocate for design across the organization
- Represent design at the leadership table and influence product strategy through a strong, credible point of view

Lead cross-functional collaboration and alignment
-Facilitate workshops, design reviews, and working sessions that bring product, engineering, and marketing together to solve problems and drive clarity=

Champion design maturity across the organization
- Embed user-centric practices and design thinking across departments, fostering cultural change at every level

What You Bring

• 8+ years of experience in product design, including 3+ years leading and developing designers
• Proven people leadership with a track record of growing and mentoring high-performing teams
• Strong strategic thinking—able to connect design decisions to business outcomes and influence product roadmaps
• Experience designing enterprise B2B or SaaS products, with an understanding of complex workflows
• AI fluency—comfortable shaping design approaches for AI-powered features and understanding their impact on user experience
• Experience using AI-native prototyping tools like Claude Code (preferred), Lovable, Figma Make or Cursor to go from design concept to working prototype
• Expertise with traditional design tools such as Figma
• Deep knowledge of UX best practices, accessibility, and modern product development
• A strong portfolio demonstrating visual design excellence — you sweat the details and it shows in pixel-level polish and craft
• Experience establishing user research practices and integrating qualitative and quantitative insights into product decisions
• Expertise with Figma and prototyping workflows
• Experience defining design operations — including workflows, tooling, and resource allocation — to help a team deliver high-quality work consistently
• Strong cross-functional collaboration skills and credibility with product, engineering, and go-to-market teams
• Excellent communication skills, with the ability to advocate for design without creating friction

Bonus Points If You Have

• Experience building or scaling a design system
• Background in marketing technology, email marketing, or creative production tools
• Experience with rapid growth or scaling organizations
• Experience scaling a design team through periods of rapid organizational growth

About the Role

As a Context Engineer at CapIntel, you'll sit at the intersection of AI infrastructure and engineering. You will be responsible for how large language models are integrated into our core platform and how our engineering team adopts agentic workflows. This is a hands-on, production-focused role, not a research one. You'll build the systems that make our AI features reliable, accurate, and scalable for the wealth management enterprises that depend on us.

You'll be embedded in development teams working closely with engineers, product managers, and domain experts across the organization to design and deliver LLM-powered capabilities that directly enhance the advisor and client experience. As one of the first practitioners in this discipline at CapIntel, you'll also help define what context engineering looks like here: setting patterns and practices the broader team can build on.

This role is ideal for someone who thinks in systems, cares about production reliability over demo-day performance, and is energized by working in a discipline that is evolving quickly.

What You'll Do

• Design and implement LLM-powered features into our core application via model APIs (e.g. Anthropic, OpenAI, Cohere), with a focus on reliability and production-readiness
• Architect and maintain retrieval-augmented generation (RAG) pipelines, connecting language models to internal knowledge bases, databases, and live data sources
• Manage context window strategy, determining what information enters the model, when, in what format, and at what level of compression to optimise for accuracy, cost, and latency
• Design and implement agentic workflows enabling the platform to handle multi-step, autonomous tasks
• Build guardrail and output validation layers that constrain model behaviour and ensure AI features act within well-defined, compliant boundaries
• Develop reusable agent primitives, prompt templates, and workflow components that other engineers can build on independently
• Build evaluation frameworks to measure context effectiveness, output quality, and agent reliability in production
• Monitor deployed AI systems for failure patterns and implement mitigation strategies, feeding learnings back into continuous improvement cycles
• Collaborate with Product, Product Engineering, Implementation, and Data teams to translate business requirements, and proof of concepts into production AI system specifications
• Act as an internal practitioner and resource helping upskill the broader engineering team on context engineering principles and agentic best practices

What We're Looking For

• 5+ years of professional software engineering experience, with at least 1–2 years working with LLMs in a production context
• Strong experience with Python or Node and building API-integrated backend services
• Hands-on experience with an orchestration or execution framework
• Working knowledge of RAG architecture, vector databases (e.g. Pinecone, pgVector, AWS OpenSearch), and semantic search
• Familiarity with context management techniques: summarisation, chunking, session splitting, and memory strategies
• Experience building or consuming REST APIs and integrating with third-party services
• Comfortable collaborating with cross-functional teams in a fast-paced, high-growth environment
• Strong problem-solving instincts and a willingness to learn and adapt as the field evolves

Nice to Have

• Experience with the Model Context Protocol (MCP) or similar tool-integration standards
• Familiarity with LLMOps practices: tracing, observability (e.g. LangSmith, Datadog), and model versioning
• Exposure to multi-agent architectures and orchestration patterns
• Knowledge of AI output validation, context safety, and governance considerations particularly relevant in regulated industries like financial services
• Familiarity with AWS or cloud-based infrastructure and containerised deployments (Docker, Kubernetes)
• Ability to communicate technical concepts clearly to both technical and non-technical partners

Mattermost is seeking a Growth Web Engineer to own and operate a modern, AI-enabled, developer-first website that powers high-velocity campaign execution and personalized digital experiences.

This role sits at the intersection of marketing, engineering, and AI-driven workflows. You will be responsible for translating campaign strategy, intent signals, and AI-generated insights into live web experiences—quickly, reliably, and at scale.

You will play a critical role in enabling rapid experimentation, account-based experiences, and AI-assisted execution—turning the website into a core growth engine.

What You’ll Do

Daily Website Operations & Content Management

• Own the day-to-day operation of the website, including updates, edits, and publishing of pages and content
• Build, update, and launch landing pages, campaign pages, and site content on tight timelines
• Make ongoing updates to existing pages, including copy, layout, components, and integrations
• QA all changes before and after publishing to ensure accuracy, functionality, and performance
• Monitor site health and quickly resolve issues related to broken pages, components, forms, or integrations
• Support rapid turnaround requests from marketing, including same-day updates when needed
• Maintain consistency across pages, ensuring alignment with design, messaging, and conversion best practices

Own the Website as a High-Velocity System

• Manage and evolve a static-site architecture (Astro or similar)
• Build flexible, reusable components that enable rapid page creation and iteration
• Ensure the site supports frequent updates without breaking structure, performance, or tracking
• Troubleshoot and resolve rendering, formatting, and build issues quickly

Enable Personalized & ABM Experiences

• Partner with Growth Marketing and ABM to create targeted landing pages and campaign experiences for specific accounts, industries, and personas
• Translate intent signals and campaign inputs into tailored web experiences
• Build reusable templates for ABM, industry, and campaign pages to support scale and speed
• Enable rapid iteration of messaging, layouts, and CTAs based on performance and engagement

Operate AI-Assisted Page & Workflow Systems

• Use AI tools (e.g., Claude, Cursor, Copilot) to accelerate page creation and development workflows
• Translate campaign requirements into structured prompts and page outputs
• Validate and refine AI-generated code and content to ensure production quality
• Integrate the website into broader AI-driven workflows that inform lead routing, nurture behavior, and optimization
• Act on insights generated from AI systems to continuously improve page performance and relevance

Forms, Data Flow & Funnel Integration

• Build and maintain frontend form experiences within the site
• Integrate forms with Pardot using form handlers or APIs
• Ensure accurate field mapping, hidden fields, and campaign attribution
• Validate end-to-end data flow into Salesforce
• Implement and maintain conversion tracking via Google Analytics 4
• Debug and resolve issues across the full lead capture, routing, and attribution process

Integrations & Third-Party Systems

• Integrate and maintain external tools such as:
• Qualified
• Navattic
• Greenhouse
• Ensure consistent styling, performance, and tracking across all embedded systems
• Maintain reliable data flow across marketing and AI workflow systems

AEO / GEO & Technical SEO

• Structure pages and content to support both traditional SEO and AI-driven discovery (AEO/GEO)
• Implement schema, metadata, and semantic page structures to improve answer engine visibility
• Work with emerging AI search and optimization tools (e.g., Profound, AthenaHQ, or similar)
• Continuously optimize pages based on search performance, AI visibility, and engagement signals
• Monitor and address indexing and performance issues via Google Search Console

Git-Based Workflow & Deployment

• Own content and code workflows in GitHub
• Manage CI/CD pipelines and deployments (e.g., Vercel, Netlify)
• Ensure reliable publishing with minimal friction and downtime

What We’re Looking For

Core Technical Skills

• 3–6+ years in frontend, growth engineering, or similar roles
• Experience with static frameworks (Astro, Next.js, Gatsby, or equivalent)
• Strong proficiency in HTML, CSS, and JavaScript
• Experience with Git-based workflows and modern deployment pipelines

Growth & Execution Mindset

• Proven ability to launch and iterate on pages quickly in fast-paced environments
• Strong bias toward action while maintaining quality and stability
• Experience supporting marketing or growth teams (landing pages, campaigns, experimentation)

Systems & Integration Experience

• Experience working with APIs, webhooks, and third-party integrations
• Familiarity with marketing and analytics tools (Pardot, Salesforce, GA4, etc.)
• Ability to debug issues across frontend, backend, and data systems

AI & Modern Tooling

• Experience using AI tools (e.g., Claude, Cursor, Copilot) in development workflows
• Ability to generate, evaluate, and refine AI-assisted outputs
• Comfort working in environments where AI workflows are integrated into execution

Nice to Have

• Experience in B2B SaaS or enterprise marketing environments
• Familiarity with headless CMS platforms or structured content systems
• Experience implementing advanced tracking, attribution, and experimentation frameworks

Success in This Role

In your first 90 days, you will:

• Establish a fast, reliable workflow for launching and updating pages
• Deliver same-day or next-day turnaround for key campaign updates
• Enable rapid creation of personalized and ABM campaign experiences
• Implement robust form handling and ensure accurate lead flow into Pardot and Salesforce
• Integrate the website into key AI-driven workflows across marketing and sales
• Improve site flexibility through reusable components and scalable templates

Why This Role Matters

We are building a connected, AI-orchestrated growth system where insights, intent signals, and campaign strategy must translate into live digital experiences immediately.

This role ensures that happens—turning data into execution at speed and enabling personalized, high-impact experiences that drive pipeline and revenue.

Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.