The Parts Inside Salesperson plays a vital role in delivering exceptional customer service by efficiently processing orders and addressing customer inquiries. This position responds promptly to requests and gathers necessary information to assist in identifying and sourcing requested parts.

This is more than an order-entry role - it's an opportunity to build technical expertise and grow within a high-performing HVAC organization.

Salary: $60,000-75,000

Job responsibilities include (but are not limited to) the following:

• Conduct sales of HVAC parts and supplies via phone, email, and walk-in transactions
• Manage transactions and interface with manufacturers and customers to provide accurate information regarding order status
• Maintain a high level of attention to detail to ensure accuracy in all transactions
• Promptly identify parts and process customer quotes and orders
• Follow up with customers on quotes and inquiries regarding products or services
• Approve manufacturer invoices, issue customer invoices, and reconcile financials within assigned parts projects
• Provide pre-sale and post-sale support as required
• Keep internal templates and procedures up to date
• Stay informed about manufacturer updates related to service bulletins and product obsolescence
• Visit job sites with Outside Sales Team members to gain a better understanding of customer requirements, equipment specifications and component identification
• Contribute to a growing team environment
• Ability to work within and effectively navigate multiple CRM systems
• Ability to efficiently manage, update, and ensure data accuracy across multiple CRM systems
• Load and unload shipments of parts, supplies, and equipment as needed
• Record inventory discrepancies and ensure compliance with internal ordering processes

Candidate Profile:

• The ideal candidate has strong communication skills, attention to detail, and a collaborative
• They are organized, proactive, and committed to delivering exceptional customer
• Candidate must be able to develop and maintain deep customer and stakeholder relationships built on

Education & Experience Requirements:

• Associate’s degree with a minimum of two (2) years of experience, or an equivalent combination of education and experience
• Computer skills are essential, HVAC Parts background is preferred
• HVAC, Mechanical Contracting, Engineering, or Construction industry experience is a

The Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts. Promotes CMS products and services by providing technical solutions to the customer's business and operational needs as well as demonstrating applicable technical knowledge. Seeks to expand the depth of offerings within each account. Participates as a member of account team on key and target customers and projects. 

The company culture values honesty, integrity, dedication, resourcefulness, independence, and taking ownership.

Location: Portland, OR. 100% commission position/eligible for draw.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.

Job responsibilities include (but are not limited to) the following:

• Identifies potential opportunities with existing and new customers.

• Collects project data and compares to CMS’s capabilities.

• Develops relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable.

• Builds partnering relationships with contractors and consultants responsible for the decision-making process to drive the sales of CMS offerings. Actively listens, probes and identifies concerns.

• Determines project needs, constraints, and responsibilities to meet customer’s HVAC system design and installation requirements.

• Develops, evaluates, and discusses possible solutions with customer.

• Responsible for project take-off, selection, and pricing of equipment and services.

• Develops project fulfillment schedule. Responsible for ordering, tracking, customer follow-up, and management of project.

• Responsible for the preparation and review of the proposal. Determines price and selling strategy.

• Reviews and compares contract terms and conditions with CMS contract standards.

• Presents the proposal and negotiates price, terms, and conditions with customer.

• Determines customer needs, develops and executes an account specific business plan.

• Assists in the development of CMS sales and marketing plans and strategies. Aids in the implementation of these strategies and action plans. Provides total account business activity reports and annual forecasts.

• Coordinates with consulting engineers in writing project specifications.

• Authorizes replacement, credit, or refund as necessary to facilitate the refund/exchange process including negotiation of back charges and customer disputes.

• Positively and credibly influences system design and construction with contractors and consultants. Frequently creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis. Effectively writes, presents and communicates bids. Negotiates value, addresses resistance when demonstrated and closes the sale.

• Assists customers in answering technical questions on HVAC systems, CMS products, system application alternatives, installation, operation, maintenance, and problem resolution.

• Flexibility to work outside normal work hours, as required.

• Maintains memberships with ASHRAE, USGBC and other industry organizations. Actively attends meetings.

Education & Experience Requirements:

Bachelor's degree in engineering from four-year college or university; or equivalent combination of education and experience.

Familiarity with HVAC systems and temperature control equipment preferred. The Account Manager works in a typical office environment with occasional visits to project sites, which includes outdoor work and work in mechanical/equipment rooms.

Account Managers must have exceptional written and verbal communications skills. Candidate must demonstrate the ability and willingness to communicate in a clear, concise, and diplomatic manner. Outstanding attention to detail and excellent organizational skills are critical, as are honesty and the ability to develop and maintain deep customer relationships based on trust. Candidate must be passionate about helping our customers to be successful, and must continually strive to improve their understanding of our customers in order to provide first-class customer service.

Shape the future of semiconductor technology at a company that’s growing fast - and investing in the best. 

ASM is expanding its technology leadership and market impact across multiple semiconductor applications. As a Technical Director, you will play a pivotal role in identifying and shaping critical technology inflections that drive mid- to long-term business growth. This role offers significant opportunity to influence strategy, work closely with customers on complex technical challenges, and grow your career in an environment where individuals truly matter. 

You will partner with customers, R&D, and global manufacturing teams to translate evolving technology needs into actionable roadmaps that enable new applications, secure business wins, and ensure successful transfer to high-volume manufacturing. 

What you’ll be doing 

• Identify and drive technology inflections that support ASM’s mid- and long-term business strategy. 

• Lead new product introduction (NPI) programs, including system qualification and system matching, to meet or exceed customer performance requirements. 

• Serve as a trusted technical leader for customers, engaging directly with their advanced development teams. 

• Understand current customer technology needs while anticipating future requirements and opportunities. 

• Develop and maintain technical roadmaps and materials for internal and external stakeholders. 

• Collaborate across Product Development, Product Marketing, Service Engineering, and Operations to deliver a strong customer experience. 

• Lead and coordinate multi-site, global customer projects that build trust in ASM’s capabilities and secure new business. 

• Drive alignment through structured reviews and cross-functional collaboration. 

What we’re looking for 

• PhD in Chemical Engineering, Materials Science, or a closely related discipline. 

• 10+ years of experience in the semiconductor industry, including leading a team 

• Deep semiconductor expertise with a strong understanding of manufacturing processes, market dynamics, and customer environments. 

• Proven technical leader with experience building, developing, and inspiring high-performing teams while driving meaningful change. 

• Strategic thinker and executor who can translate complex technical insights into clear roadmaps, decisions, and business impact. 

• Trusted communicator and influencer with executive-level presentation skills and the ability to engage effectively at all levels. 

• Collaborative, self-directed leader who thrives in fast-paced, matrixed organizations and builds strong partnerships with customers and internal teams. 

Why join ASM as a Technical Director 

• Access to industry-leading technology in a company with strong growth momentum. 

• The opportunity to win across multiple applications and markets. 

• High-impact, rewarding customer interactions solving real technical challenges. 

• A role where you are more than a number, with visibility, ownership, and a clear growth path. 

• A collaborative culture that values expertise, leadership, and results. 

The Specialist II, Technical Documentation is a contributor in managing documentation projects in the Global Products Information department. They should be able to work independently on multiple projects, leading the execution of tactical documentation activities and drive them to completion within required timeframes. They must collaborate with internal customers, meeting internal requirements and deadlines in an organized manner. 

Responsibilities 

• Compile, organize, and edit content provided by subject matter experts. 

• Scope, track and manage documentation process to ensure that high-quality documentation is delivered on time and within budget. 

• Translate complex information into simple, polished, engaging content. 

• Develop comprehensive documentation that is consistent and accurate. 

• Use a consistent voice across all documentation. 

• Evaluate current content and develop innovative methods for improvement. 

• Collaborate with Program Managers to meet required and established deadlines. 

• Research and gather information to further develop content. 

• Consistently multitask on complex projects requiring independent actions. 

• Provide timely and accurate updates to the reporting manager. 

Skills 

• Strong written and oral communication skills, with a keen eye for detail. 

• Fluency in technical and common office software. 

• Willingness to take on new challenges and build on current skills. 

• Ability to prioritize and execute tasks in a fast-paced environment. 

• Highly self-motivated and autonomous. 

• Ability to quickly learn and understand complex subject matter. 

• Exceptional analytical and conceptual thinking skills. 

Experience 

• BS degree in English, Journalism, Communication, or Business. 

• 5-10 years' experience documenting technical equipment and processes within a semiconductor capital equipment environment may be substituted for educational requirement. 

• 5 years' experience writing operation, maintenance, troubleshooting, software user, and repair manuals on complex electro-mechanical equipment. 

• Proven writing, grammar, communication, and organization skills. 

• Experience in structural authoring platforms. 

• Outstanding personal computer skills and expert knowledge of industry-standard word processing, desktop publishing, and graphics applications. 

As a Senior Engineer, Field Process, you will help expand ASM’s advanced film technologies at our customer’s Oregon site by developing, optimizing, and transferring innovative ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will serve as the technical link between customer engineering teams and ASM’s global Business Unit, ensuring new products and processes are introduced smoothly and successfully. Your work directly supports ASM’s mission to accelerate next‑generation semiconductor manufacturing through collaboration, technical excellence, and customer partnership.

What you will be working on

• MS degree with relevant internship, research, or academic project experience, or PhD with relevant academic, research, or internship experience in materials science, chemical engineering, or physics.
• Hands-on experience through internships, research, or academic projects involving processing, developing, or characterizing thin films using thermal ALD, plasma ALD, plasma CVD, epitaxy, or LPCVD reactors.
• Demonstrated troubleshooting and structured problem-analysis skills gained through internships, lab work, or research projects (e.g., KT, FMEA, Ishikawa, 7-step methodologies).
• Experience designing, running, and interpreting DOEs or statistical experiments in academic, research, or internship settings.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin film characterization through coursework, lab work, or internships.
• Willingness and ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, with the ability to clearly explain technical concepts.
• Ability to maintain confidentiality and uphold IP boundaries.

What we are looking for

• MS degree with relevant internship, research, or academic project experience, or PhD with relevant academic, research, or internship experience in materials science, chemical engineering, or physics.
• Hands-on experience through internships, research, or academic projects involving processing, developing, or characterizing thin films using thermal ALD, plasma ALD, plasma CVD, epitaxy, or LPCVD reactors.
• Demonstrated troubleshooting and structured problem-analysis skills gained through internships, lab work, or research projects (e.g., KT, FMEA, Ishikawa, 7-step methodologies).
• Experience designing, running, and interpreting DOEs and statistical experiments.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin‑film characterization.
• Ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, able to explain complex concepts clearly.
• Ability to maintain confidentiality and uphold IP boundaries.

What sets you apart

• Internship, research, or academic experience with ASM ALD, PEALD, PECVD, epitaxy, or vertical furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in research, pilot, or high-volume manufacturing–adjacent environments.
• Exposure to customer-facing technical discussions, presentations, or technical reviews through internships or collaborative research.
• Experience supporting process transfer, scale-up, or qualification activities in academic, pilot, or industrial settings.
• Experience collaborating cross-functionally and contributing to structured action plans during technical challenges or escalations.

Principal Field Process Engineer (Hillsboro, OR)

The Principal Field Process Engineer (FPE) is a senior individual contributor within ASM’s Key Account organization (Global Sales & Services) and serves as the technical authority and escalation owner for customer‑facing process applications. This role operates with high autonomy, leading complex new product introductions (NPI) and on‑site process development, while acting as the primary technical interface between ASM Business Units and customer process teams.

What you'll be working on

• Own technical delivery and escalation for NPI of advanced deposition processes and hardware (thermal ALD, plasma ALD, Area Selective Deposition).
• Lead complex troubleshooting, root cause analysis, and cross‑functional resolution with customers, Business Units, and field teams.
• Drive on‑site process and hardware development, including DOE‑based experiments and continuous improvement initiatives.
• Identify and advance new ASM technology and film opportunities aligned to customer roadmaps.
• Lead process transfer to HVM fabs and develop/transfer Best Known Methods (BKMs) to service and manufacturing teams.
• Capture and feedback technical learnings to influence future ASM hardware, process, and qualification packages.

What we are looking for

• M.S. or PhD in Chemistry, Chemical Engineering, Materials Science, Physics, or related field.
• 7–10 years of experience in thin‑film deposition.
• Strong expertise in semiconductor device integration, vacuum systems, film metrology, and structured problem solving.
• Proven ability to independently design experiments, manage escalations, and influence without authority.
• Excellent technical communication skills and strong IP awareness.
• Flexibility to travel and support extended hours during qualifications or escalations.

What sets you apart

• Hands‑on experience with ASM ALD, PEALD, PECVD, Epitaxy, or Vertical Furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development 
• Experience leading customer-facing technical discussions or escalations.
• Experience coordinating cross-functional action plans during escalations.

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

As a Field Service Engineer – Early Career, you’ll take on a hands-on role supporting ASM’s advanced semiconductor equipment and helping our customers keep their fabs running at peak performance. You’ll build real-world expertise through structured training, mentorship, and on-the-job learning while working directly with technologies that power AI, 5G, cloud computing, and next‑generation devices. This is your chance to apply your engineering background, strengthen your technical capabilities, and join a team that’s shaping the future of semiconductor innovation.

In this role, based in Hillsboro, OR at our customer site, you’ll launch your engineering career at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for early‑career engineers who want to put their education into practice in a high‑tech environment where every day brings something new to learn.

From your first day, you’ll receive training through hands‑on guidance from seasoned engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions. Your contributions will have a direct impact on tool performance, system uptime, and customer success—playing a meaningful role in enabling leading‑edge logic technology nodes. This experience lays a strong foundation for rapid growth, technical mastery, and a variety of long‑term career paths within ASM.

Shifts available:

Shift 4 (7pm-8am)- Sun-Tu and every other Saturday
Shift 6 (7pm-8am)- Wed- Fri and every other Saturday

What You Will Be Working On 

• Support installation, maintenance, and repair of ASM semiconductor equipment at customer sites 
• Troubleshoot equipment and process issues with guidance from senior engineers 
• Deliver clear, timely, customer‑focused support with a strong safety mindset 
• Working in cleanroom environments while following strict safety and quality standards.
• Assist in identifying and contributing to continuous improvement efforts  
• Participate in customer escalations alongside experienced team members 

What We Are Looking For 

• Bachelor’s or master’s degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field 
• Candidates who are hands-on and mechanically curious, energized by complex systems and real-world problem solving, Comfortable working in fast paced, hightech environments & motivated to build a long-term engineering career. 
• Internship, co‑op, senior design project, lab research, or hands‑on technical experience 
• Ability to read and interpret basic electronic and electromechanical schematics 
• Understanding of safety protocols and willingness to work in cleanroom environments 
• Strong problem‑solving mindset and eagerness to learn 
• Clear communication skills and a strong customer-service mindset 
• Ability to work independently and collaboratively 
• Willingness to travel domestically and internationally 
• Proficiency with Microsoft Office 

What Sets You Apart 

• Demonstrated commitment to safety, quality, and disciplined execution 
• Exposure to semiconductor processes, wafer fabs, robotics, vacuum systems, plasma, or gas handling 
• Experience writing technical documentation in school or project settings 
• Familiarity with customer‑facing or support roles (internships, tutoring, help desk, teamwork) 
• Interest in structured problem‑solving methods, statistical methods, data analysis. 
• Curiosity and learning orientation when working with advanced semiconductor technologies 
• Participation in engineering clubs, competitions, or technical student groups 

Why join ASM? 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

Principal Field Process Engineer (Hillsboro, OR)

The Principal Field Process Engineer (FPE) is a senior individual contributor within ASM’s Key Account organization (Global Sales & Services) and serves as the technical authority and escalation owner for customer‑facing process applications. This role operates with high autonomy, leading complex new product introductions (NPI), on‑site process development, and HVM transfers, while acting as the primary technical interface between ASM Business Units and customer process teams.

What you'll be working on

• Own technical delivery and escalation for NPI of advanced deposition processes and hardware (thermal ALD, plasma ALD, Area Selective Deposition).
• Lead complex troubleshooting, root cause analysis, and cross‑functional resolution with customers, Business Units, and field teams.
• Drive on‑site process and hardware development, including DOE‑based experiments and continuous improvement initiatives.
• Identify and advance new ASM technology and film opportunities aligned to customer roadmaps.
• Lead process transfer to HVM fabs and develop/transfer Best Known Methods (BKMs) to service and manufacturing teams.
• Capture and feedback technical learnings to influence future ASM hardware, process, and qualification packages.

What we are looking for

• M.S. or PhD in Chemistry, Chemical Engineering, Materials Science, Physics, or related field.
• 7–10 years of experience in thin‑film deposition (ALD).
• Strong expertise in semiconductor device integration, vacuum systems, film metrology, and structured problem solving.
• Proven ability to independently design experiments, manage escalations, and influence without authority.
• Excellent technical communication skills and strong IP awareness.
• Flexibility to travel and support extended hours during qualifications or escalations.

What sets you apart

• Hands‑on experience with ASM ALD, PEALD, PECVD, Epitaxy, or Vertical Furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development 
• Experience leading customer-facing technical discussions or escalations.
• Experience coordinating cross-functional action plans during escalations.

As a Snr. Field Process Engineer, you will help expand ASM’s advanced film technologies at our customer’s Oregon site by developing, optimizing, and transferring innovative ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will serve as the technical link between customer engineering teams and ASM’s global Business Unit, ensuring new products and processes are introduced smoothly and successfully. Your work directly supports ASM’s mission to accelerate next‑generation semiconductor manufacturing through collaboration, technical excellence, and customer partnership.

What you will be working on

• Support New Product Introduction (NPI) by training with the Business Unit to gain expertise in new deposition processes and hardware.
• Lead the introduction and transfer of new processes to the customer site.
• Partner closely with field hardware engineers and Business Unit teams to troubleshoot new products and develop proposals for process or hardware improvements.
• Design and execute on-site experiments with the customer, driving development, integration, and continuous improvement projects.
• Escalate issues in a timely manner to maintain project scope, timelines, and customer alignment.
• Document key learnings during NPI and ensure effective knowledge transfer to local service and manufacturing teams.
• Analyze baseline system and process performance to identify gaps relative to technology‑node requirements.
• Perform structured problem‑solving and root‑cause analysis on process or system nonconformances.
• Collaborate with customer teams to identify and grow opportunities for ASM hardware and process adoption.
• Support process transfer to high‑volume manufacturing (HVM) fabs, creating and sharing best‑known methods (BKMs) and documentation.
• Maintain strong discipline in IP boundaries, customer communication, and escalation leadership.

What we are looking for

• MS degree + 4 years of experience, OR PhD + 0 years of experience in materials science, chemical engineering, or physics.
• Experience processing, developing, or characterizing thin films in thermal ALD, plasma ALD, plasma CVD, Epitaxy, or LPCVD reactors.
• Strong troubleshooting and structured problem-analysis skills (KT, FMEA, Ishikawa, 7‑step, etc.).
• Experience designing, running, and interpreting DOEs and statistical experiments.
• Familiarity with semiconductor device applications, vacuum techniques, metrology, and thin‑film characterization.
• Ability to travel as needed for training and customer engagement; flexibility to support extended hours or weekends during qualifications or escalations.
• Strong verbal and written communication skills, able to explain complex concepts clearly.
• Ability to maintain confidentiality and uphold IP boundaries.

What sets you apart

• Experience with ASM ALD, PEALD, PECVD, Epitaxy, or vertical furnace LPCVD equipment.
• Demonstrated success optimizing deposition processes in development or HVM environments.
• Experience leading customer-facing technical discussions or escalations.
• Background in transferring processes into HVM and supporting local service teams.
• Experience coordinating cross-functional action plans during escalations.

As a Field Service Engineer, you’ll bring the technical discipline, precision, and equipment expertise you developed in the military to support ASM’s advanced semiconductor tools and help our customers keep their fabs running at peak performance. You’ll work with the same mindset you relied on in mission‑critical environments—applying your engineering background and real‑world troubleshooting experience to technologies that power AI, 5G, cloud computing, and next‑generation devices. This is a chance to leverage the skills you gained maintaining complex systems in the field and continue building your technical mastery in a rapidly growing, high‑tech industry. 

In this role, you’ll operate at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for veterans and transitioning service members who have supported sophisticated mechanical, electrical, or electronic systems and want to apply that expertise in a world‑class technology environment where every day brings new challenges to solve. 

From day one, you’ll receive structured training and hands‑on guidance from experienced engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions—equipment that will feel familiar if you’ve maintained avionics, electronics, propulsion, navigation, comms, radar, robotics, or similar military systems. Your contributions will directly impact tool performance, system uptime, and customer success, forming a strong foundation for long‑term growth and a variety of career paths within ASM. 

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday

What you will be working on 

• Install, maintain, troubleshoot, and repair ASM semiconductor equipment at customer sites
• Diagnose mechanical, electrical, and process issues in collaboration with senior engineering staff
• Deliver responsive, customer‑focused service with a strong commitment to safety and operational discipline
• Working in cleanroom environments while following strict safety and quality standards
• Assisting, identifying and contributing to continuous improvement efforts 
• Participate in escalations and cross‑functional problem‑solving
• Work on an assigned shift schedule supporting 24/7 manufacturing operations

What we are looking for 

• Bachelor’s or master’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or related field
• Hands-on technical experience maintaining, repairing, or troubleshooting complex mechanical, electrical, or electronic systems
• Proven ability to diagnose complex system faults, follow technical procedures with precision, and maintain equipment in mission‑critical environments 
• Experience working under strict safety protocols, lock‑out/tag‑out procedures, and high‑reliability operational standards
• Comfort working in shift-based environments where readiness, accountability, and teamwork are essential
• Demonstratedability to stay calm under pressure, adapt quickly to changing conditions, and take ownership of equipment performance in demanding situations 
• Ability to read and interpret electronic and electromechanical schematics
• Strong troubleshooting skills and disciplined adherence to safety
• Ability to work in a cleanroom environment
• Clear and effective written and verbal communication
• Ability to work independently and collaboratively
• Willingness to travel domestically and internationally
•  Proficiency with Microsoft Office 

What sets you apart 

• Experience with equipment, gas handling, or high‑precision machinery
• Experience writing or updating technical documentation
• Background in customer‑facing or technical support roles
• Familiarity with structured problem‑solving, data analysis, or statistical methodologies
• Military experience such as Avionics Technician, Electronics Technician, Nuclear Machinist Mate, Satellite/Communications Systems Technician, or similar specialties

Why join ASM?  

With us, you will have strong long‑term growth potential at the forefront of semiconductor technology. Your first role as an FSE is the foundation - not necessarily the finish line. With clear pathways into technical leadership, operations, product roles, program management, technical sales and process engineering, ASM gives you the flexibility to grow in the direction that fits you best in an industry that makes AI possible.  

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

• Bachelor’s degree in Electromechanical Engineering or related field  
• 1–3 years of technical experience in field service, or manufacturing of OEM capital equipment
• Ability to read and interpret electronic and electromechanical schematics
• Basic knowledge of safety protocols and cleanroom guidelines
• Ability to apply rules and procedures in own activities
• Ability to fully understand tool architecture and control algorithms and explain operating principals to peers
• Clear written and verbal communication skills
• Ability to work independently and in a team
• Willing to travel as required for the role domestically and internationally
• Knowledge of safety procedures and cleanroom guidelines
• Proficiency with MS Office

Engineer II, Field Service

• Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 4+ years of experience, or a Master’s degree with 0 years of experience
• Experience in field service or semiconductor capital equipment
• Ability to interpret electronic and electromechanical schematics
• Experience with structured troubleshooting methodologies
• Knowledge of cleanroom and semiconductor safety protocols
• Strong communication skills, both written and verbal
• Ability to work independently and within a team
• Willingness to travel domestically and internationally
• Proficiency with MS Office

What sets you apart

Engineer I, Field Service

• Semiconductor field service or capital equipment experience
• Knowledge of wafer fab operations, robotics, vacuum systems, plasma, or gas handling
• Experience writing procedures or process documentation
• Strong customer‑service mindset and organizational skills
• Familiarity with structured problem‑solving methods
• Experience supporting escalations or beta‑site activities

Engineer II, Field Service

• Hands‑on semiconductor field service experience
• Working knowledge of wafer fab operations, robotics, vacuum systems, plasma, RF, or gas handling
• Experience leading structured root‑cause analysis
• Experience providing field data to engineering or design teams
• Background supporting beta‑stage or early‑option tools
• Familiarity with structured problem‑solving techniques
• Strong customer‑service mindset and organizational skills