The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

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The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

• 8+ years pre-sales engineering experience and solution selling.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

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Position Description:

The Services PreSales Architect is a technical authority on both cloud and on-premises based IAM systems and is responsible for ensuring the successful design and implementation of Okta’s & Auth0’s industry leading cloud identity platform for our customers. Your main focus will be on driving the success of Okta's and Auth0's identity offerings. You will cultivate strong, trusted partnerships with customers, concentrating on their success and helping them achieve their business goals by promoting innovative and creative solutions. A key part of your role is to translate customer business needs and insights into a clear, actionable strategy that the delivery team can execute to help customers achieve tangible results and high business value from their initiatives. This is a key member of the Professional Services (PS) Pre-Sales team.

Job Duties and Responsibilities:

• Lead the pre-sales discovery of functional and technical requirements required to establish an Identity platform for our customers. 
• Lead Partners, Customers and Engagement Managers to document and mitigate technical risk identified during discovery.
• Create estimates to implement the proposed solution.
• Review services estimates to ensure project scope can be successfully delivered as outlined - technical risk is appropriately mitigated and timelines follow staffing guidelines.
• Lead and develop co-delivery proposals by identifying and engaging appropriate partners.
• Drive New Product Introduction (NPI) across PS by training Engagement Managers and developing associated assets such as scope modules, SKUs, success stories and enablement toolkits.

Minimum REQUIRED Knowledge, Skills, and Abilities:

• 10+ years of overall IT / software development experience, solution design and technical architecture experience
• 5+ years of Okta implementation experience
• 5+ years of consulting experience
• 5+ years driving application architecture design
• 5+ years of experience with (IAM) architectures
• Experience with employee and customer identity use cases: HR driven identity, Active Directory, SSO, SaaS application integrations.
• Experience with Identity Governance and Privileged Access Management use cases. 
• Demonstrated ability to work and interact with high-level customer executives and technical resources.
• Experience in leading discovery workshops to derive customer requirements and specifications.
• Experience in developing functional specifications and system design specifications for customer engagements.
• Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SSO, SAML, OIDC, RBAC, OAuth, JSON, REST.
• Experience integrating with a multitude of On-Prem and SaaS based products.
• Exhibits confidence and a deep understanding of emerging industry practices when solving business problems.
• Identifies critical issues with ease.
• Effectively communicates technical information to non-technical audiences.
• Manages customer expectations effectively.
• Application design experience.
• Clear and Dynamic Communication.
• Ability to travel up to 50%

Highly Desirable Knowledge, Skills, and Abilities:

• Knowledge of software development security and cryptography.
• Familiarity with IAM solution providers.
• Experience with API Gateways, CASB, and Reverse Proxies (NGINX)
• Proficiency with various open-source software and development tools
• Proficiency in one or more of the following: .Net, Ruby, Java, Python or Perl

Education and Certification

• A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required.
• Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer is a plus.
• CISSP certification is a plus.
• TOGAF certification is a plus.

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ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. 

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT 

Some companies call them “Leasing Agents” or “Leasing Consultants,” but at Prometheus our Neighbor Ambassadors do so much more. As a Neighbor Ambassador, your role is a constant blend of:

• Customer Service - Simply put, it's your job to make sure our Neighbors feel at HOME, ridiculously well-cared for and genuinely proud to live in our Neighborhoods. Show them tomorrow matters.
• Sales - You help make renting easy. Before our community members become Neighbors, they are Future Neighbors, and you are there to guide them through our Ultimate Leasing Experience.  
• Administration - Whether it's creating Neighborhood reports, conducting market surveys, preparing rental agreements, or posting apartment advertisements, you'll learn how to master the operations of property management in this role.

As you can tell, you'll be busy, but our Neighbor Ambassadors love that. Every day brings something a little different and challenges you to grow in new ways. You'll be empowered to solve problems by indulging your creativity and be supported by others who love to do the same. So, if you're passionate about people and are looking for the right entry-level opportunity to get you started on a long-term career journey, then come take that first step with us. 

JOB QUALIFICATIONS

• Your Experience - Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, sales and marketing environment.
• Your Cultural Traits - Although we’re a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
• Working Weekends - Our Neighborhoods are busiest on the weekends, so that's when we need you there. Your schedule will include regular days off that fall between Monday through Friday. Of course, we still want you to take vacation time and come back refreshed and relaxed. We offer great vacation perks, including your birthday! 

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.   

Compensation

• Pay Range: $21.00 to $23.00 per hour
• $200 Incentive Per Lease
• Discretionary Semi-Annual Bonus Plan
• Weekend Shift Premium Pay

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide. 

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

We are Oregon’s premier commercial general contractor, dedicated to delivering quality buildings that serve and enrich our communities. Our teams consistently bring their 'A' game to every project, establishing Kirby Nagelhout Construction Co. as the contractor of choice for complex, high-impact construction. From schools to resorts to fire stations, and everything in between, we take pride in creating memorable projects that stand the test of time.

The Scheduling Manager will provide team leadership by completing activities to assist, guide and train Project Superintendents and Project Teams in preparation and management of project schedules. This role will guide schedule construction, sequencing, develop and deliver training, and supervise critical path analysis.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Develops, prepares, and regularly updates detailed project schedules in collaboration with Project Managers, Superintendents, and project teams
• Participates in all phases of the construction planning and scheduling process including proposal schedules, baseline schedules, and ongoing schedule updates
• Works closely with Project Managers and Superintendents to ensure schedules reflect realistic construction sequencing, trade coordination, and field operations
• Performs schedule reviews to ensure best practices and effective scheduling methodologies are utilized and communicates recommendations to project teams
• Supports project teams in developing and maintaining short-term look-ahead schedules to assist with coordination of upcoming work activities
• Identifies schedule risks, constraints, and potential delays and collaborates with project teams to develop mitigation or recovery strategies
• Conducts critical path analysis and assists project teams in evaluating schedule impacts related to delays, scope changes, or unforeseen conditions
• Supports project teams with schedule analysis related to change orders, delays, impacts, and potential claims
• Assists project teams in delay prevention, schedule recovery planning, and root cause analysis when schedule issues arise
• Assists with development and training processes related to scheduling operations
• Visits job sites as necessary to review project status and ensure schedule updates accurately reflect field progress
• Attend project related meetings and/or jobsite-specific meetings where emphasis on schedule is discussed
• Prepares and distributes schedule updates, reports, and analyses for internal teams and project stakeholders
• Supports preconstruction efforts through development of proposal schedules and planning input
• Establishes and promotes company best practices related to CPM scheduling.
• Assists with development and delivery of internal scheduling training and guidance for project teams
• Collaborates with operations, marketing, and preconstruction teams in support of project pursuits and scheduling strategies
• Supports recruitment and evaluation of scheduling staff or consultant schedulers when necessary
• Maintains awareness of external factors that may impact project schedules such as weather patterns, material availability, labor markets, and regional considerations
• Integrate scheduling tools with project management or modeling software when appropriate
• Manages and coordinates in-person scheduling support across project teams when necessary
• Provides planning and scheduling support across multiple active projects simultaneously

Requirements and Qualifications

• Bachelor’s degree in Engineering or Construction Management and/or 8-10 years of construction management experience preferred
• Excellent written and verbal communication skills
• Ability to read and understand plans, drawings, and specifications
• Knowledge of schedule logic and sequence required
• Ability to lead internal scheduling training classes
• Broad knowledge of types of construction projects and delivery methods
• Proficient with MS Office Suite, MS Project or P6 (scheduling), Bluebeam, Procore or Sage (construction management), and PowerPoint or Prezi (presenting)
• Experience with BIM/Navisworks/Autodesk is preferred
• Efficient in time management, the ability to multi-task and adhere to/meet deadlines along with a strong attention to detail
• Must have a strong customer-oriented approach and demonstrate professional demeanor
• Current driver’s license and insurable driving record

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stop, kneel, crouch, or crawl.

Benefits

Kirby Nagelhout Construction Company benefit offerings cover medical, dental, vision, a Flexible Spending Account (FSA), Health Reimbursement Account (HRA), One Pass, life insurance, mental health wellbeing, medical transportation, supplemental insurance for tough situations life throws at you, a generous 401k plan, and accrued paid time off (PTO).

Employment Eligibility & Relationship Disclaimer

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Technical Consultant , eCOA

Reports to: Delivery Lead, Senior Project Manager

Department: Services Delivery  

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.  

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.  

Responsibilities:

• Primary escalation point for the Suvoda Customer Care team on complex eCOA support issues requiring input from the project team or product development to resolve; troubleshoot escalated issues,identify resolutions , and create Product Support Request when needed.
• Work with assigned clients and project teams responsible for the delivery of eCOA for clinical assessment data collection
• Responsible for overall maintenance of eCOA systems, including oversight of the support process, identification and mitigation of potential issues/risks, and working with the client and other vendors to ensure success using the Suvoda IRT/eCOA system. (inclusive of all modalities)
• Provide direct oversight of other delivery team members as necessary in their performance of related eCOA maintenance duties
• Lead implementation of system change controls for studies during maintenance phase pertaining specifically to eCOA bugfixes. Coordinate with Product Development to advise on the Services needs related to Product updates or fixes.
• Assist with updates to study FAQ documents, used by the customer care team to handle support inquiries and issues, and with maintenance of the FAQ template for eCOA related features/support request.
• Responsible for the system training materials including manuals, walk through videos, and presentations.
• Proactively identify trends in support data and determine the root cause for repeated/frequent support issues; work with the Project Manager, eCOA Practice and other service team members as required to identify and implement solutions
• Identify and assist with the implementation of process improvements for the services department
• Assist the product team with the design and development of new features by providing feedback based on client requests and project experience
• Assist the customer care team with providing support to system users in multiple countries via the telephone and email
• Assist with the training of new staff members on the Suvoda eCOA product and processes
• Perform other related duties as required

Requirements:

• Bachelor's degree or equivalent experience required
• At least 1 year of experience in eCOA/IRT or related field preferred
• Interpersonal and communication skills
• Time management and organizational skills
• Analytical thinking
• Ability to understand technical systems and perform troubleshooting
• Creative problem solving
• Attention to detail

• Hunting and generation of new logo opportunities within the mid-market healthcare provider market
• Working with prospects to identify needs, pain points, and budget
• Teaming up with an extended solutions team to develop a compelling proposal that leads to opportunity closure
• Demonstrating proficiency in utilizing a variety of business productivity tools to track sales activity and pipeline data – Microsoft Office Suite, HubSpot, and LinkedIn

• Bachelor's degree in Business, Marketing, Sales or a related field
• 7-10 years of Professional, Consultative sales of technology services or software
• 5-7 years of experience selling managed preferred services around Network, End User Device Management, Security, VOIP, or Cloud
• 5-7 years of Healthcare provider experience preferred, but not required

• Sound understanding of the sales and demand generation processes and their associated best practices within the technology industry
• Strong contact and networking base, preferably within the mid-sized healthcare provider industry
• Ability to translate technology into practical terms
• A record of proven outside direct sales experience with a focus on consultative and solution approaches, and achieving sales quotas
• Strategic, client-facing sales professional well versed in sales tactics (MEDPICC, Sandler, Miller Hieman Challenger Perfect Close) — specifically via email marketing, phone and face-to-face meetings
• Results-driven and detail-oriented, self-motivated, self-directed, and achievement-focused
• Exceptional communication and listening skills, with experience in solution-based selling
• Relationship driven with a consultative approach to help shape current and future deals
• Strong organizational skills

• Experience selling managed services around Network, End User Device Management, Security, VOIP, and Cloud
• Exceptional communication and listening skills, with experience in solution-based selling
• Collaborative, client-focused, creative, flexible, influential
• Maintains a professional, consultative brand

Salary DOE:  $300,000 - $400,000 OTE