About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

LI#Remote

LI#CM

P7161_3396398

Position Description:

The Services PreSales Architect is a technical authority on both cloud and on-premises based IAM systems and is responsible for ensuring the successful design and implementation of Okta’s & Auth0’s industry leading cloud identity platform for our customers. Your main focus will be on driving the success of Okta's and Auth0's identity offerings. You will cultivate strong, trusted partnerships with customers, concentrating on their success and helping them achieve their business goals by promoting innovative and creative solutions. A key part of your role is to translate customer business needs and insights into a clear, actionable strategy that the delivery team can execute to help customers achieve tangible results and high business value from their initiatives. This is a key member of the Professional Services (PS) Pre-Sales team.

Job Duties and Responsibilities:

• Lead the pre-sales discovery of functional and technical requirements required to establish an Identity platform for our customers. 
• Lead Partners, Customers and Engagement Managers to document and mitigate technical risk identified during discovery.
• Create estimates to implement the proposed solution.
• Review services estimates to ensure project scope can be successfully delivered as outlined - technical risk is appropriately mitigated and timelines follow staffing guidelines.
• Lead and develop co-delivery proposals by identifying and engaging appropriate partners.
• Drive New Product Introduction (NPI) across PS by training Engagement Managers and developing associated assets such as scope modules, SKUs, success stories and enablement toolkits.

Minimum REQUIRED Knowledge, Skills, and Abilities:

• 10+ years of overall IT / software development experience, solution design and technical architecture experience
• 5+ years of Okta implementation experience
• 5+ years of consulting experience
• 5+ years driving application architecture design
• 5+ years of experience with (IAM) architectures
• Experience with employee and customer identity use cases: HR driven identity, Active Directory, SSO, SaaS application integrations.
• Experience with Identity Governance and Privileged Access Management use cases. 
• Demonstrated ability to work and interact with high-level customer executives and technical resources.
• Experience in leading discovery workshops to derive customer requirements and specifications.
• Experience in developing functional specifications and system design specifications for customer engagements.
• Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SSO, SAML, OIDC, RBAC, OAuth, JSON, REST.
• Experience integrating with a multitude of On-Prem and SaaS based products.
• Exhibits confidence and a deep understanding of emerging industry practices when solving business problems.
• Identifies critical issues with ease.
• Effectively communicates technical information to non-technical audiences.
• Manages customer expectations effectively.
• Application design experience.
• Clear and Dynamic Communication.
• Ability to travel up to 50%

Highly Desirable Knowledge, Skills, and Abilities:

• Knowledge of software development security and cryptography.
• Familiarity with IAM solution providers.
• Experience with API Gateways, CASB, and Reverse Proxies (NGINX)
• Proficiency with various open-source software and development tools
• Proficiency in one or more of the following: .Net, Ruby, Java, Python or Perl

Education and Certification

• A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required.
• Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer is a plus.
• CISSP certification is a plus.
• TOGAF certification is a plus.

#LI-BF1

#LI-Hybrid

P10902_3357735

Position Summary

A rapidly growing company is seeking a detail-oriented and highly skilled Mid-Level QA Engineer to join the team. This role plays a crucial part in ensuring software and hardware quality, verifying feature implementations, and maintaining stability throughout the development lifecycle.

The QA Engineer will work closely with the development and product teams to define test plans and test cases based on requirements documents or user stories, execute structured test plans, test new features, and validate bug fixes. The successful candidate will be responsible for maintaining test coverage across web and mobile applications, identifying defects, and ensuring products meet high-quality standards before release.

This role is specifically focused on bridging quality on in-house charging station production to ensure both hardware and software meet the company’s quality standards. The QA Engineer will work closely with charging station developers, mechanical engineers, and software engineers to ensure that charging stations are thoroughly tested with an emphasis on quality across the product stack.

In addition to traditional QA responsibilities, this role includes hands-on validation of charging station hardware and real-world system behavior. The ideal candidate will be comfortable working with physical devices, executing real charging scenarios, and validating how software, firmware, and hardware interact under real operating conditions.

Key Responsibilities

• Design and maintain test plans and test cases based on product requirements and system behavior.
• Perform testing across integrated systems (device + backend + application), ensuring correct behavior across system interactions.
• Execute and validate end-to-end charging workflows, including real-world scenarios with vehicle charging sessions.
• Verify system behavior under varying conditions (e.g., multiple vehicles, load distribution, prioritization, and state transitions).
• Validate charging performance, including charge rates and power delivery against expected system behavior.
• Test system behavior under edge conditions (e.g., network interruptions, restarts, partial failures).
• Debug issues across hardware, firmware, backend, and application layers by analyzing logs and observed system behavior.
• Identify, document, and reproduce defects across testing, staging, and production environments.
• Collaborate with engineering, product, and hardware teams to ensure quality across the full system.

Years of Experience

• 3–5 years of experience in QA or testing roles, with a preference for candidates who have demonstrated strong problem-solving ability, ownership, and the ability to ramp quickly in complex, integrated system environments.

Hard Requirements

Technical Skillset

• Strong proficiency in manual testing techniques across software and integrated systems (black box and grey box), including the ability to validate behavior beyond individual features.
• Experience testing or validating integrated systems (device + backend + application), with an understanding of how components interact in real-world scenarios.
• Experience with test case management tools (e.g., TestRail) and ability to design, organize, and maintain effective test coverage.
• Familiarity with project management tools (e.g., JIRA) and working within Agile development environments.
• Experience with API testing tools (e.g., Postman), including validating request/response flows and system integrations.
• Basic knowledge of SQL for data validation and verifying system behavior across backend services.
• Strong working knowledge of UNIX/Linux environments, including the ability to test, observe, and troubleshoot directly on charging station devices.
• Familiarity with Git and command-line tools for navigating codebases, logs, and system environments.
• Ability to interpret and correlate device logs, backend logs, and system outputs to diagnose issues across multiple system layers.
• Strong troubleshooting skills, with the ability to investigate issues across hardware, firmware, and software boundaries.

Core Expertise

• Comprehensive Testing Skills — Strong expertise in manual testing across web, mobile, and integrated systems, with a solid understanding of black box and grey box techniques.
• System & Integration Validation — Ability to validate end-to-end workflows and system behavior across multiple components, including real-world scenarios involving hardware and backend interactions.
• Debugging & Diagnostic Skills — Proficiency in using developer tools, logs, and system data to troubleshoot issues across device, backend, and application layers.
• Technical Proficiency — Strong understanding of REST APIs, SQL for data validation, and basic web technologies. Ability to validate system integrations and ensure data integrity.
• Cross-Platform & Real-World Testing — Experience testing across platforms (web, mobile, and devices), with the ability to identify platform-specific issues and validate behavior under varying system conditions.
• Agile & Cross-Functional Collaboration — Experience working in Agile environments and collaborating effectively with software, firmware, and hardware teams.
• Communication & Documentation — Strong written and verbal communication skills, with the ability to clearly document defects, test results, and system behavior.

Bonus Skills (Preferred, but not Required)

• Strong understanding of version control systems (e.g., Git) and command-line interfaces.
• Experience with automated testing tools (e.g., Playwright, Selenium) or performance testing tools (e.g., JMeter, Siege).
• Familiarity with EV charging protocols (e.g., OCPP, ISO15118) or similar communication frameworks within the EV ecosystem.
• Understanding of CI/CD pipelines and how testing integrates into release workflows, including build validation, regression testing, and deployment verification.
• Experience supporting or coordinating software release processes, including working across development, QA, and operations teams to ensure smooth, stable, and timely deployments.
• Experience setting up and maintaining test environments, including configuration, deployment, and troubleshooting.
• Experience validating releases in staging or production-like environments, with an understanding of rollout risks and system-level impact.

Additional Bonus

• Hands-on experience in testing for integrated systems.
• Background in mechanical or electrical engineering.
• Background in software engineering.

Soft Skills

• Attention to Detail: Exceptional attention to detail to catch subtle errors and inconsistencies that could lead to larger issues down the line.
• Critical Thinking: The ability to approach problems methodically and use data-driven insights to make informed decisions. A keen analytical mind that questions assumptions and seeks new solutions.
• Adaptability: The capacity to quickly adjust to new challenges and changes in project requirements or technologies, maintaining effectiveness in a dynamic environment.
• Team Collaboration: Strong team player skills, with the ability to work cooperatively with developers, other QA testers, and project managers to achieve common goals.
• Leadership Potential: While primarily a contributor role, potential for leadership is a plus, including the ability to mentor junior staff or lead testing segments of projects.

Why Join

• Be part of a dynamic and fast-growing company
• Competitive Salary
• Benefits Package includes:
• Medical, Dental and Vision insurance
• Paid Holidays
• Paid Time Off
• Ability to Participate in Electric Vehicle Incentive Program
• Ability to Participate in Company 401K Plan with match
• Quarterly Mental Health Days
• Employee Educational Reimbursement

Final compensation will be determined based on experience and skills, but will sit in a range of $80,000 - $90,000

The company is an Equal Opportunity Employer (EOE) and offers a remote-friendly work environment with benefits and the opportunity for personal growth as well as advancement within the company.

Engagement Structure

This role begins as a 1099 independent contractor engagement for up to three (3) months, with the intention of converting to a permanent, full-time position based on mutual fit and performance during the contract period. Benefits listed above apply upon conversion to a permanent employee.

Position Summary

A rapidly growing company is seeking a skilled and versatile junior Mobile Developer to join the team. This role plays a critical part in designing, building, and maintaining high-quality mobile applications across both iOS and Android platforms.

The Mobile Developer will work closely with product, QA, and backend teams to develop features, improve performance, and ensure a seamless user experience. The successful candidate will contribute to the full development lifecycle, from planning and implementation to testing and deployment, while aligning with strategic and commercial priorities.

Key Responsibilities

• Design, develop, and maintain mobile applications for iOS and Android platforms.
• Collaborate with product and design teams to translate requirements into functional, user-friendly features.
• Implement and maintain scalable architectures (MVC, MVVM) across mobile platforms.
• Integrate mobile applications with backend services using REST APIs and OAuth 2.0 authentication.
• Build responsive and modern UI components using frameworks such as SwiftUI and Jetpack Compose.
• Debug and resolve issues across development, staging, and production environments.
• Participate in code reviews, testing, and continuous improvement of development processes.
• Collaborate with QA to ensure high-quality releases and strong test coverage.
• Contribute to backlog grooming, sprint planning, and ticket estimation.

Years of Experience

• 3+ years of experience in software development, with at least 1 year of hands-on experience in both iOS and Android environments.

Hard Requirements

Technical Skillset

• Experience developing in Android environments using MVC and MVVM architecture.
• Experience developing in iOS environments using modern frameworks.
• Proficiency in mobile programming languages such as Swift and Kotlin.
• Experience integrating REST APIs and implementing OAuth 2.0 authentication.
• Familiarity with modern UI frameworks (Jetpack Compose, SwiftUI).
• Experience with debugging, performance optimization, and production issue resolution.
• Experience with automated testing and maintaining code quality.

Core Expertise

• Mobile Application Development — Strong experience building and maintaining mobile applications across iOS and Android platforms, with an emphasis on scalability and performance.
• Architecture & Design Patterns — Understanding and application of architectural patterns such as MVC and MVVM to ensure maintainable and extensible codebases.
• API Integration & System Communication — Ability to integrate and manage communication with backend services using REST APIs and secure authentication mechanisms.
• UI/UX Implementation — Experience developing modern, responsive user interfaces with a focus on usability and performance.
• Debugging & Optimization — Strong troubleshooting skills with the ability to diagnose and resolve issues in production environments.
• Cross-Functional Collaboration — Experience working closely with QA, product, and backend teams in Agile environments to deliver high-quality features.
• Testing & Quality Focus — Commitment to maintaining code quality through testing, debugging, and collaboration with QA teams.

Bonus Skills (Preferred, but not Required)

• Experience working in the EV industry.
• Familiarity with EV charging concepts such as OCPP.
• Experience developing for both iOS and Android in a shared or cross-platform environment.
• Understanding of mobile security best practices.
• Experience with performance tuning and optimization.
• Familiarity with UX/UI principles and design collaboration.

Soft Skills

• Strong collaboration skills with cross-functional teams including QA, product, and sales.
• Creative mindset with a focus on improving user experience.
• Ability to participate effectively in Agile ceremonies such as sprint planning and backlog grooming.
• Strong communication skills and attention to detail.
• Passion for delivering high-quality mobile applications.

Why Join

• Be part of a dynamic and fast-growing company
• Competitive Salary
• Benefits Package includes:
• Medical, Dental and Vision insurance
• Paid Holidays
• Paid Time Off
• Ability to Participate in Electric Vehicle Incentive Program
• Ability to Participate in Company 401K Plan with match
• Quarterly Mental Health Days
• Employee Educational Reimbursement

Final compensation will be determined based on experience and skills, but will sit in a range of $90,000 - $120,000

The company is an Equal Opportunity Employer (EOE) and offers a remote-friendly work environment with benefits and the opportunity for personal growth as well as advancement within the company.

Engagement Structure

This role begins as a 1099 independent contractor engagement for up to three (3) months, with the intention of converting to a permanent, full-time position based on mutual fit and performance during the contract period. Benefits listed above apply upon conversion to a permanent employee.