CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments.

A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams.

What you'll do:

• Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning
• Set clear goals and expectations, provide regular feedback, and foster accountability across the team
• Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives
• Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure
• Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead
• Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery
• Partner with engineering teams to improve deployment pipelines, service operability, and production readiness
• Provide technical leadership, making clear architectural decisions and communicating trade-offs, risks, and impacts
• Own operational excellence through metrics, SLAs/SLOs, and continuous improvement of system performance, reliability, and cost

What you're great at:

• 3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
• Strong experience with CI/CD systems, infrastructure automation, and release engineering
• Deep knowledge of cloud platforms (e.g., AWS) and distributed systems architecture
• Hands-on experience with Infrastructure as Code (e.g., Terraform, Pulumi)
• Strong expertise in Kubernetes and container orchestration at scale
• Experience designing for high availability, fault tolerance, and operational resilience
• Proficiency in at least one modern programming language (e.g., Python, and or Java) and solid software engineering fundamentals
• Experience with observability tooling (monitoring, logging, tracing) and incident management practices
• Ability to collaborate cross-functionally and influence teams to adopt infrastructure and operational best practices
• Strong interpersonal, communication, and stakeholder management skills
• Curious, proactive, and committed to continuous learning and improvement

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $275,000-$350,000, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

We're looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 5+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for a Senior Client Account Manager for the Travel vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform. 

Please note that this role is required to be based in New York City.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of digital measurement, tracking fundamentals, and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-hybrid

We're looking for a Senior Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-Hybrid

The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re looking for a seasoned Account Manager to lead Reddit’s most strategic global partnerships (Tech) based in Seattle or LA.  As a Senior Account Manager, you’ll own one of Reddit’s largest global partnerships including agency and client-direct relationships partnering with your CP on driving measurable business outcomes and leading end to end execution of campaigns across various client KPIs. 

This role is required to be based out of Seattle or Los Angeles.

Responsibilities:

• Partner closely with Client Partners to understand each advertiser’s business model, strategic priorities, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
• Collaborate cross region & activate campaigns at global scale
• Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and industry expert
• Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses
• Analyze campaign performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve primary KPI
• Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
• Educate clients and media agency partners on Reddit’s advertising capabilities, measurement approaches, creative best practices, and platform positioning
• Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
• Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution

Required Qualifications:

• 5-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Strong collaborator
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re seeking a Client Account Manager to operate at the center of Reddit’s most strategic global technology partnerships, partnering closely with Senior Client Partners to drive execution, optimization, and sustained growth across a complex, high-visibility book of business. This role blends operator rigor with strategic influence: leading global campaign orchestration, building the playbooks that scale success across markets, and delivering rigorous, exportable measurement that proves business impact and unlocks future investment. Acting as a connective tissue across clients, agencies, and cross-functional teams, you will help translate bold partnership strategies into executable programs that accelerate adoption, deliver outcomes, and codify what “great” looks like for Reddit’s largest global advertisers.

This role is required to be based out of New York.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your client's marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 7-12 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

Global Supply Chain Manager, Energy Storage

The Global Supply Chain Manager will work closely with engineering, operations, and other functional teams to drive suppliers election, manage supplier agreements, and optimize procurement strategies. This role will optimize cost, quality, and availability of a range of components, sub-assemblies, and finished goods in support of Redwood’s product offering.

Responsibilities will Include:

• Develop a sourcing strategy for a given set of components
• Lead supplier selection activities
• Collaborate with engineering in order to understand key requirement that must be conveyed to potential suppliers
• Drive cost reduction and inventory management strategies that ensure availability of component while minimizing inventory carrying costs
• Manage supplier performance, including quality, on time delivery, sustainability, etc.
• Become the subject matter expert for the assigned list of components and technologies
• Mitigate supply chain risks by working with cross functional teams in engineering, logistics, finance, quality etc. 
• Coordinate with cross-functional partners (Engineering, Manufacturing, Quality, Supply Chain, Finance) to support day to day operations

Desired Qualifications:

• Bachelors degree in engineering, operations, business, economic
• 5-7 years of supply chain experience
• Working knowledge of manufacturing operations, production workflows, and process improvement principles
• Ability to interpret operational, technical, and financial data to support analysis and decision-making
• Ability to travel up to 10% of time
• Effective communication and collaboration skills to work with cross-functional teams and stakeholders
• A passion for sustainability and making the world a better place!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager of Indirect Purchasing Services and Materials is responsible for sourcing and managing contracts with external service providers for Scout Motors' Indirect Purchasing teams. This includes information technology, marketing, engineering services, & commercial operations commodity groups with an annual procurement budget up to $1 billion. As the manager, you will oversee a team of buyers, developing strategies and policies for procurement. It is important to have a strong understanding of the business concepts, practices, procedures, and goals of each business area. Your role will involve extensive planning and goal accomplishment, requiring experience and judgment. You will lead and direct the work of others, fostering a creative and collaborative environment. The role offers considerable flexibility and the opportunity to make strategic decisions.

Lead a team in developing and executing compliant purchasing strategies in cooperation with Scout business units to maximize negotiated outcomes in areas of Information Technology, Marketing services, engineering services, commercial operations, and other non-production requirements.

• Work hand-in-hand with the Scout team to identify the right supplier partners, including participating in pre-souring audits to confirm acceptability of new suppliers
• Evaluate and apply technical changes as requested, ensuring that cost, quality and delivery objectives are met
• Support in the development of specifications, bid terms and contractual language for competitive bid processes according to the Scout purchasing standards.
• Ensure documentation of sourcing activities and decisions via Scout internal purchasing system.
• Ensure adherence to company policies and procedures.
• Responsibility to ensure business continuity by purchasing goods and services at the best possible quality, price and timeliness.
• Review and approve buyer sourcing projects, either for final approval or for presentation to corporate sourcing committees as required.
• Review and approve Purchase Orders and Contracts according to Scout policies and procedures.
• Build team environment in an effort to achieve goals and objectives as set forth by Scout Motors, Inc.
• Evaluate and assess individual buyer performance as well as vendor performance
• Establish and maintain relationships with Business Units and suppliers to aid in determining the most appropriate and cost efficient solutions based on business needs

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree or equivalent in business or a relevant field.
• 10+ years of purchasing experience, specifically in developing and executing automotive production procurement strategies in indirect procurement.
• 5+ years of experience in leading and developing high-performing teams.
• 5+ years of industry experience. · Demonstrated passion for leadership and fostering team development.
• Proven track record of building and maintaining vital stakeholder and supplier relationships.
• Experience in managing supplier performance.
• Comprehensive knowledge of automotive, manufacturing, or related industries.
• Excellent communication skills, with the ability to effectively engage with stakeholders at all levels.
• Proactive mindset, taking the initiative and managing multiple workstreams.
• Entrepreneurial spirit and a drive to create something new.
• Ability to think creatively and find innovative solutions to complex problems.
• Collaborative approach, working as a team to achieve ambitious goals.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

Overview

The Plant Security Protection Specialist is responsible for the daily execution of security and assists with fire protection operations at the Blythewood, South Carolina Scout Motors production facility. This role focuses on field-level execution, guard force oversight, operational security support and incident response coordination to ensure the protection of employees, visitors, corporate assets, and production continuity. The Specialist works on-site at the facility, directly within plant operations, supporting the Manager of Plant Security and Fire Protection to execute and manage established security programs, monitor systems and personnel, and facilitate day-to-day security activities across the site.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Security Implementation and Procedures

• Support implementation of plant security procedures and operational compliance.
• Coordinate with leadership to ensure security procedures are followed.
• Support security coverage planning for special plant activities, production areas, and events on site.
• Support implementation of corrective security measures directed by leadership.
• Deliver operational security training and awareness briefings for employees, contractors, and security personnel.
• Provide guidance to guard force personnel on response procedures and security protocols
• Maintain incident logs, operational reports, and security documentation.
• Collect operational security metrics including incident statistics, guard performance data, alarm activity reports, and access control trends and assist the Manager of Security and Fire Protection with reporting and program performance tracking.
• Conduct preliminary incident investigations, including evidence collection and witness interviews.
• Prepare detailed incident reports and maintain investigation documentation.
• Coordinate with local law enforcement, emergency responders, and external security partners during incidents or investigations.

Security Personnel Monitoring

• Provide day-to-day operational monitoring of contract security guard force assigned to the facility.
• Conduct inspections of guard posts and access control points to ensure compliance with post orders and site procedures.
• Monitor staffing levels and operational readiness of security personnel.
• Address guard performance issues and escalate vendor performance concerns.

Security Technology and Access

• Support the Security Operations Center (SOC) / Fusion Center.
• Monitor the daily operation of security technologies including access control systems, CCTV platforms, badge management systems, and intrusion detection systems.
• Identify system issues, coordinate troubleshooting with IT or vendors, and track resolution.
• Support operational testing and readiness checks of electronic security systems.
• Coordinate with security technology vendors, facilities teams, and construction contractors during security equipment installation activities.
• Document installation progress, identify deficiencies, and coordinate corrective actions with vendors and project teams.
• Participate in system testing, commissioning, and operational acceptance of newly installed security technologies.
• Conduct field inspections of installed security equipment including cameras, access control readers, door hardware, alarm devices, and supporting infrastructure to verify alignment with approved security designs and operational requirements.
• Conduct routine inspections of plant perimeter fencing, gates, lighting, camera coverage, and restricted areas to identify physical security vulnerabilities and report mitigation recommendations.
• Manage and administer site access control processes including badge issuance, credential activation/deactivation, and access level verification.
• Support investigations related to access misuse or unauthorized access attempts.
• Support security operations related to plant activities including contractor access management and temporary security coverage.

Emergency Response

• Respond to security incidents, workplace disruptions, accidents, and emergency events occurring on plant property, including coordination of emergency response when required
• Coordinate response actions for alarms, suspicious activity, medical emergencies, and security incidents and provide real-time situational updates to leadership and the Manager of Security and Fire Protection
• Act as or support the Incident Commander during emergency events and assist with coordination of on-site response resources.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC 
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional business travel domestically and will be required, with opportunities to travel internationally. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred. Equivalent professional experience will be considered.
• 5- 7 years of progressive experience in physical security, industrial security, or law enforcement environments with at least 4 years in a supervisory role.
• Strong written and verbal communication skills
• Experience in working in SOCs/fusion centers, preferably at a supervisory or senior level.
• Experience in writing scopes of work and managing contracts and managing third-party security vendors.
• In-depth knowledge of security principles, emergency response protocols, and crisis preparedness drills and exercises.
• Proven experience in developing and implementing security policies, procedures, and programs, ideally within a large-scale industrial environment.
• Familiarity with security and fire protection technologies, including access control systems, CCTV surveillance, intrusion detection, and basic knowledge of fire suppression systems.
• Experience in conducting security investigations and preparing detailed reports.
• Knowledge of relevant local, state, and federal regulations related to security and emergency management.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal stakeholders, external agencies, and contractors.
• Excellent problem-solving and decision-making skills, with the ability to assess risks and develop effective mitigation strategies.
• Ability to work and take decisions independently, handle multiple priorities, and adapt to changing circumstances in a fast-paced manufacturing environment.
• Valid driver's license required.
• Passport required

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager, Treasury Operations is responsible for the daily cash disposition, bank account management, and payment processing of the enterprise. In addition, the role will support in the company’s liquidity planning, treasury workstation testing and integration, and additional projects as directed by the Sr. Director, Treasury and/or the Chief Financial Officer. It has managerial responsibilities for account management specialist and analysts as part of the Treasury team.

Key Responsibilities

• Prepare the daily cash disposition (including prior day reconciliation) for all bank accounts
• Lead for the SAP treasury workstation utilization, including working with IT teams located in the United States, Germany, and Czech Republic on system enhancements or production incidents
• Analyze and mitigate current FX exposures by preparing and submitting accurate FX spot deal orders to buy or sell foreign currencies
• Primary contact for internal and external auditors for any cash management related documentation requests, process walk-throughs, and explanations
• Approve and release manual payments via bank software
• Resolve payment issues with banking partners or relevant IT teams to ensure payments settle with determined value date
• Maintain and enforce bank account management policies
• Proactively engage key business areas to collect and understand the business to accurately forecast cash inflows and outflows
• Provide insights and information to Sr. Director, Treasury for strategic liquidity planning activities
• Manage and administer Scout’s corporate charge card program.
• Provide regular reporting to the CFO and Finance Management Team on Scout’s liquidity position and forecast
• Responsible for various governance, risk, and compliance initiatives
• Support both internal and external legal teams with respect to ISDA negotiations for Scout Motors Inc.
• Coordinate hedge accounting related topics with Scout Accounting and Volkswagen Group’s Hedge Accounting team.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree with a concentration in accounting, finance, or economics
• 7-10 years experience in corporate treasury or banking
• Excellent interpersonal, verbal, and written communication skills
• Ability to build sustainable relationships with internal colleagues, senior management, banking partners, external consultants, etc.
• Influencing and negotiating skills; assertive when needed
• Ability to multi-task and organize multiple projects and tasks
• Effective analytical and conceptual skills to develop and drive strategic solutions to technical and business related challenges
• Proven ability to lead, manage, and supervise project teams
• Working knowledge of treasury workstations, with respect to cash management and payments
• Practical IT knowledge of modern IT concepts (i.e. visual basic macros, job scripting, etc.)

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work cross-functionally to map customer experiences, flag emotional states and pain points, identify critical interdependencies and systems, and define key metrics across all journey stages.
• Coordinate and facilitate workshops in support of customer journey governance and operating mechanisms.
• Test and validate Scout’s approach to the customer journey. Align stakeholders and implement changes as needed.
• Develop business cases as needed in support of various customer journey efforts.
• Maintain and manage Scout’s end-to-end, cross-functional customer journey maps and materials. Standardize customer facing nomenclature.
• Collaborate with the Customer Journey Manager and Commercial Operations leaders in developing, refining, and deploying the core end-to-end Scout Customer Journey.
• Work with the Customer Journey Manager and Commercial Operations leaders in designing and mapping alternative/specialized customer journeys (e.g., the Scout VIP experience)
• Support the development of communication assets – slides, one-pagers, and visual summaries highlighting the customer journey
• Travel to various Scout events and locations to better understand what our customers expect in terms of in-store, digital, and vehicle experiences.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Marketing, Business Management / Administration, Strategy, or related field.
• 4+ years of experience at a top-tier consulting firm or advertising agency with projects in retail customer experience (brick and mortar & e-commerce), customer journeys, marketing strategy, performance measurement, and/or loyalty
• Familiarity of the end-to-end automotive customer journey and touchpoints and understanding of an automotive customer’s needs, attitudes, behaviors, and pain points.
• The ability to work and collaborate across multiple functions and stakeholders of all levels (e.g., Retail Operations, Commercial Operations, Aftersales, IT, and Strategy) to drive alignment and consensus on the end-to-end customer journey
• Experience supporting multiple projects at once, prioritizing critical deliverables, identifying key dependencies, and influencing outcomes
• The ability to distill complex topics, problems, and situations into a simple and easy to understand way
• Ability to thrive in an entrepreneurial, high-growth, fast-paced environment with comfort navigating ambiguity and change.
• Willingness to support high-level strategic projects and to roll-up your sleeves as needed – including direct customer interaction when required.
• Automotive experience is a plus, but not required.
• Proficiency in Microsoft Office Suite

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000 - $112,500

Internal leveling code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Overview 

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability. 
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels). 
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports). 
• Build and manage LMS vendor relationship and oversee LMS platform upgrades. 
• Create best practices around monitoring overall system performance and uptime. 
• Assess, build, and audit key learning metrics – develop reporting for the enterprise. 
• Proactively handle key LMS issues, password resets, and LMS troubleshooting. 
• Lead training & develop LMS sessions for business-unit scouts across the organization 
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units) 
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s 
• Create, Assign, and analyze training for all learning populations, talent, and career paths. 
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments. 

Stakeholder Partnership 

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes 
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations. 
• Provide and present regular updates on LMS status, learning metrics, and training progress. 
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership. 

Full-Cycle LMS Administration 

• Own the end-to-end LMS enterprise development, integration, and stabilization. 
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners. 
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values. 
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions. 
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets. 
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators. 

Technology & Tools 

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity. 
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture. 

External Representation 

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity. 
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access. 
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers. 
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights. 
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations. 
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed. 
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met. 
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations. 
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

Overview 

Scout Motors is building something iconic — and hiring the talent that makes it possible requires focus, precision, and leadership. 

The Manager, Talent Acquisition will lead full-cycle recruiting efforts across Corporate, Commercial Operations, Technical, and Engineering functions. This leader will oversee a team of recruiters and partner closely with executive and functional leaders to deliver high quality talent in a hyper-growth, high-accountability environment. 

This is a hands-on leadership role for someone with a strong bias toward action — someone who simplifies complexity, drives operational excellence, and holds themselves, their team and stakeholders accountable to deliver measurable results. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Lead & Deliver Results 

• Lead and develop a team of recruiters supporting Engineering, Technical, Commercial Operations, and Corporate functions (IT, Finance, Legal, Marketing, Compliance, HR, Brand & Strategy, Growth, Administration, Audit etc.) 
• Own hiring performance across supported business areas — ensuring delivery against headcount plans, time-to-fill targets, and quality-of-hire metrics 
• Drive disciplined requisition management, prioritization, and workload distribution 
• Establish clear expectations, performance standards, and accountability mechanisms across the recruiting team 
• Step in as a player-coach when necessary to ensure critical roles are filled 

 Simplify & Standardize 

• Bring structure and consistency to recruiting processes in an environment that has historically been complex 
• Identify inefficiencies and implement scalable solutions that improve speed, transparency, and predictability 
• Ensure data integrity and disciplined system usage 

 Strategic Business Partnership 

• Serve as a trusted advisor to functional leaders, understanding business goals, capability gaps, and workforce planning needs 
• Translate business strategy into actionable recruiting plans 
• Provide talent market insights to influence hiring strategy and workforce decisions 
• Support critical leadership hiring as needed 

 Drive Talent Excellence 

• Build high-caliber candidate pipelines across engineering, technical and corporate disciplines 
• Elevate sourcing strategies and proactive talent pool mapping 
• Lead hiring calibration conversations to ensure quality and consistency 
• Champion inclusive hiring practices and structured interviewing 

 Performance & Accountability 

• Utilize internal hiring data (supply and demand) and external market data to develop and execute plans that drive performance 
• Conduct regular business reviews with stakeholders 
• Create visibility into risks and mitigation plans 
• Foster a high-performance culture grounded in feedback, recognition, and ownership 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor’s degree in Human Resources, Business or related field of study is required 
• 7+ years of Talent Acquisition leadership experience is required 
• Experience recruiting across technical and corporate disciplines in a high-growth environment (automotive or manufacturing preferred) 
• Strong operational mindset with the ability to scale processes and drive execution 
• Proven ability to influence senior leaders and hold stakeholders accountable 
• Experience leveraging recruiting metrics and dashboards to drive performance 
• Exceptional communication, coaching, and relationship-building skills 
• Comfortable navigating ambiguity while delivering structure and clarity 

Who You Are 

• Action-oriented and decisive 
• Comfortable making tough calls 
• Data-driven and disciplined 
• A simplifier of complexity 
• A coach who develops talent and expects excellence 
• Committed to building something iconic 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000.00 - $145,000.00

Internal leveling code: M8

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts, focusing on our internal knowledge base.

As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.

We also welcome applications from all countries in the Wolt South region; Albania, Azerbaijan, Cyprus, Georgia, Malta and Kazakhstan!

Essential Duties and Responsibilities

Team Leadership and Management:

• Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.
• Scheduling of part-time team members in our internal scheduling tool.

Strategic Content Management:

• Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.
• Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.
• Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.
• Identify and implement improvement needs for our internal knowledge base

Project Implementation and Rollout:

• Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.
• Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.
• Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.

Stakeholder Collaboration:

• Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.
• Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.

Skills and Competencies

• Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.
• Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.
• Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.
• Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.
• Analytical & Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.
• Ownership & Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.
• Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.

Scout Motors is seeking a strategic and results-driven Senior Specialist, Outbound Vehicle Logistics to drive the development, implementation, and execution of both rail and trucking operations for finished vehicle distribution from our production center in Blythewood, South Carolina. This role is critical in building a scalable, cost-effective, and high-performance outbound logistics network from the ground up. 

The ideal candidate will bring deep expertise in finished vehicle haul-away operations, carrier and rail partner management, and operational startup. This includes establishing clear and actionable Statements of Work (SOWs), Service Level Agreements (SLAs), and building a local field team to oversee daily execution. Cross-functional coordination with internal Scout stakeholders is essential to ensure performance, compliance, and continuous improvement. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Develop and implement the outbound strategy for both truck and rail finished vehicle shipments across the country from Scout’s production center. 
• Lead the creation of Statements of Work (SOWs), Service Level Agreements (SLAs), and new service provider contracts, ensuring alignment with company goals, customer requirements, and industry best practices. 
• Design and establish routes, lane structures, and network flows in collaboration with Class I and regional railroads, haul-away carriers, and distribution hubs. 
• Build and maintain the budget for both rail and truck logistics operations, including forecasting and cost optimization initiatives. 
• Negotiate and execute contracts with Class I railroads, short line operators, trucking partners, and other third-party logistics providers (3PLs) and develop strong relationships with these partners. 
• Monitor and maintain fleet of railcars (autoracks) including capacity planning, cycle times, utilization, SLAs, and KPIs. 
• Partner with IT and TMS (Transportation Management System) teams to implement visibility tools, including track-and-trace, real-time ETAs, and exception management. 
• Develop robust reporting and KPI dashboards to measure outbound provider performance, cost per unit shipped, dwell times, damages, and network efficiency. 
• Provide executive-level reporting on rail and truck logistics performance and strategic initiatives. 
• Coordinate with Scout internal departments (Logistics, Sales Operations, Quality, IT, etc.) to align requirements and launch readiness. 
• Act as the subject matter expert for outbound rail and daily trucking within cross-functional leadership teams (production, sales, yard operations, finished vehicle logistics, procurement). 
• Resolve operational issues in real-time, acting as the escalation point for outbound teams and supplier partners. 
• Implement best practices in safety, regulatory compliance, and risk mitigation. 
• Regularly report progress, issues, and performance metrics to the Sr. Manager of Finished Vehicle Logistics and other key stakeholders. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company roughly 25% of the time. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 7+ years of experience in finished vehicle logistics, including both trucking and rail operations. 
• Proven track record in establishing and managing contracts, SLAs, and SOWs. 
• Strong knowledge of North American rail networks, Class I railroads, and short line operations. 
• Experience with TMS systems, yard management systems, and vehicle tracking technologies. 
• Excellent negotiation, analytical, and financial management skills. 
• Prior experience launching logistics operations in a greenfield or new plant start-up environment. 
• Familiarity with railcar fleet management and automotive loading operations 
• A desire to build from a clean sheet that is supported by a talent for creating process, defining tasks, and building alignment with numerous stakeholders. 
• Demonstrated ability to establish and maintain healthy cross-functional relationships with a wide variety of internal and external stakeholders. 
• Strong analytical mindset and capabilities, augmented by a high degree of technical know-how and savvy with data and analytics tools. 
• Intuitive ability to navigate organizational complexity and confidently lead strategic, data-driven discussions with management. 
• Willingness to establish two-way lines of communication with front-line operations to gather market feedback and translate that into actionable insights to sharpen the company’s competitive position. 
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The Specialist is part of the Plant Engineering Production Steering & Battery Team and is responsible for tracking and reporting of production equipment at the Scout Motors plant. The Specialist will report to the Project Steering Manager.
• Responsible for the P-FMEA process and monitoring of status updates.
• Coordinate evaluation requests and drive the consolidation of the Plant Engineering departments as well as ensure risk management and OKR processes in the Serial Planning. 
• Management of the overall concept for risk management within series planning, preparation and safeguarding of organizational processes and model changes in series planning.
• Serve as a key leader in the serial scheduling steering team.
• Development and creation of a control strategy in coordination with adjacent departments (e.g. press shop, body shop, controlling, work and plant organization, IE & production system, production, construction infrastructure and product planning) to ensure, adapt and, if necessary, optimize the control of Plant Engineering regarding organizational, financial and time goals.
• Monitor and implement all key performance indicators and specifications of the various departments of Plant Engineering.  
• Support with Project Management tasks for the Supplier Park.
• Development and control of serial planning control processes using new technologies and interdisciplinary communication to increase the overall quality of coordination, cost reduction and to improve the effectiveness of series planning.
• Development and creation as well as implementation of planning concepts and projects including the corresponding design specifications or framework conditions for the Battery department. Ensuring of defined measures and development of techniques or processes including. analysis and evaluation of alternative solutions under consideration of economic standards.
• Responsible for the planning of complete production processes, equipment and methods across all work sequences in the Battery department and elaboration of these scopes into space plans, considering the requirements of all departments (and social partners).
• Creation of production plans for all work sequences according to the valid time finding procedures. Ensuring and controlling the defined measures and coordinating the activities of the technical contractors.
• Approval of technical specifications of production equipment and infrastructure and clarification of technical issues with technical contractors as well as suppliers of Battery equipment.
• Responsible of layouts, specifications, time schedules and investment plans, following economic standards.
• Preparation of offers, comparative analyses and purchase orders.
• Support and review concepts of IT based production process, e.g. build status documentation, production job management (JIT/JIS).
• Realization of sample build phase, PV, 0-series and production ramp-up to series operation.
• Processing of planning orders, improvement proposals and change requests including ongoing revision.
• Coordination of related departments, R&D and operators with focus on the implementation of suggestions for the product design according to production requirements and the identification of optimization measures.
• Assumption of special tasks corresponding to the skills and duties of the job holder.
• This Role is carried out responsibly in factual cooperative collaboration with supervisors, employees, involved and affected departments - in compliance with existing guidelines, standards and regulations

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina, United States. 
• This role requires full time in-office attendance, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 3+ years of professional experience in automotive production, with expertise in achieving stable production processes and in-depth knowledge of project steering operations.
• Bachelor's degree in mechanical, economics engineering, or related fields.
• Expertise in achieving stable production processes and in-depth knowledge of Serial Planning (HV Battery) Assembly management preferred.
• Excellent problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

The Shopfloor IT Operations Specialist is responsible for the creation and management of support concepts, handling service tickets, and providing tier one support. The Specialist will report to the Manager Automation/Shopfloor IT. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

• Establish an understanding of the shopfloor systems, including: the Manufacturing Execution Systems (MES), Screw Data Management System, Supervisory Control and Data Acquisition (SCADA), and their Configuration, Monitoring, and Troubleshooting to ensure and maintain system integrity and performance. 
• Hardware Configuration/troubleshooting: conduct the hardware configuration, such as Worker Guidance stations, Andon boards, and handheld devices. 
• Labels and Printer Services: Oversee the management and maintenance of label and printer services. 
• Creation of Support Concept: Develop and implement support strategies for shopfloor IT operations. 
• Service Tickets & Tier One Support: Manage and resolve service tickets, providing first-level support for shopfloor IT issues. 
• Audit/Reporting: Conduct audits and generate reports to ensure compliance and operational efficiency. 
• Support for All Production Shifts: Provide IT support across all production shifts to ensure continuous operations. 
• Cross Functionality: Collaborate with various departments to ensure seamless IT operations on the shopfloor. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina. 
• This role requires 5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in industry (automotive production preferred). 
• Bachelor’s degree in IT, Engineering, or other technical fields.
• 2+ years of Project management skills. 
• Familiarization with Database, programming, and communication protocols. 
• Knowledge in Production/Shopfloor systems and/or production systems such as Supervisory Control and Data Acquisition (SCADA), Edge Computing, Torque Data Management System, or Manufacturing Execution Systems (MES).
• Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency. 
• Basic knowledge about automation technology/PLCs and modern interface technologies.
• Excellent problem-solving skills and attention to detail. 
• Good problem-solving and communication skills. 
• Autonomous working approach. 
• Willingness to travel internationally for training is required. 
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

• Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, ITIL Framework, and their application in improving shopfloor operations. 
• Basic knowledge about robots, sensors, and torque systems. 
• Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies. 
• Experiences from automotive (OEM and Tier 1).

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

The Specialist, Shopfloor IT/Production Systems (MES) is responsible for the planning and implementation of Manufacturing Execution Systems (MES) and other shopfloor related system. The Specialist will report to the Shopfloor IT Manager. Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

• End-to-end business responsibility for planning the Manufacturing Execution System (MES) platform, including Worker Guidance, Electronic Quality Management, Reporting, Pick by (light, voice...), Vehicle Identification and localization, and Data Collection interfaces with production equipment. 
• End-to-end business responsibility for planning the Production/Shopfloor systems from concept through implementation phase to final acceptance. 
• Collaborating closely with internal stakeholders (automation, maintenance, IT, industrial engineering, etc.) as well as external suppliers to identify technological and business needs, troubleshoot issues, and drive continuous improvement initiatives. 
• Ensuring the seamless integration of state-of-the-art technology on the shopfloor, with a focus on the integration of the MES system. 
• Project coordination in terms of time, costs, and quality (preparation, implementation, training, and documentation of all necessary project milestones). 
• Leading progress meetings with all relevant production planners and conducting joint concept/review releases with production teams. 
• Developing specifications, realization, and management of reports critical to production and operations. 
• Supplier Management: Tracking open points, answering questions from suppliers, supporting equipment connectivity, testing, and completing documentation. 
• Commission and Acceptance: Conducting availability tests, training, open points tracking (defect processing), final acceptance, and lessons learned. 
• This project implementation must be carried out in compliance with existing guidelines, standards and regulations. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in automotive production in a Body Shop, Paint Shop or Assembly Shop.  
• Minimum Bachelor’s degree in IT, Computer Science, Engineering or other technical fields. 
• 2+ years of Project management experience 
• Demonstrated expertise in Production/Shopfloor systems and/or production systems such as Worker Guidance, Electronic Quality Management, Reporting, Pick by (light, voice...), Vehicle Identification and localization, and Data Collection interfaces with production equipment. 
• Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency 
• Basic knowledge about automation technology/PLCs and modern interface technologies 
• Excellent problem-solving skills and attention to detail 
• Good communication skills 
• Autonomous working approach 
• Willingness to travel both domestic and internationally  
• Ability to manage multiple projects simultaneously
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

• Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, and their application in improving shopfloor operations 
• Basic knowledge about automation technology/PLCs and modern interface technologies 
• Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies 
• Experiences from automotive (OEM and Tier 1) 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

About the team  

Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day. 

About the role  

We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area. 

As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.  

We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.  

For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing  

• Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions 
• Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem 
• Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets 
• Ensure promotional alignment internally and with Walmart across key events, features, and programs 
• Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams 
• Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions 
• Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans 
• Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities 
• Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion 
• Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers 
• Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership

We're excited if you have 

• Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred 
• 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail 
• 3+ years of experience selling into Walmart, with established buyer-level relationships 
• Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category 
• A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online 
• Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report 
• Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations 
• Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized 
• Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment 
• Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio 
• Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product 
• Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive 

#LI-DH2
#LI-Remote

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the role

Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.  

This individual will work well in a fast-paced environment and be a natural self-starter.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.  

This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City.  This position reports to the Manager of Marketing Ad Ops. This role is based in our Austin, TX office.

What you'll be doing

• Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications  
• Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery 
• Accountable for the management and QA of high-profile and time-sensitive campaign launches 
• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication  
• Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics 
• Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness 
• Proactively identify situations in which technical issues need to be escalated and take initiative to do so 

We're excited if you have

• 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Experience in display and video advertising with a premium publisher or agency 
• Experience with GAM and digital ad serving tools for video and display 
• Expert organization, attention to details and time management skills 
• Familiarity with Salesforce  
• Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting 
• Ability to analyze, review results, and propose strategies 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the role

Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.  

This individual will work well in a fast-paced environment and be a natural self-starter.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.  

This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City.  This position reports to the Manager of Marketing Ad Ops. This role is based in our Santa Monica, CA office. 

For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications  
• Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery 
• Accountable for the management and QA of high-profile and time-sensitive campaign launches 
• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication  
• Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics 
• Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness 
• Proactively identify situations in which technical issues need to be escalated and take initiative to do so 

We're excited if you have

• 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Experience in display and video advertising with a premium publisher or agency 
• Experience with GAM and digital ad serving tools for video and display 
• Expert organization, attention to details and time management skills 
• Familiarity with Salesforce  
• Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting 
• Ability to analyze, review results, and propose strategies 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.

About the role

The Account Manager role is a strategic partner to Roku’s Clients and the Roku Ad Sales team. This position plays a key role in ensuring end-to-end success for advertising partners from pre-sale to post-sale via ownership over campaign success and execution within the Political, Advocacy & Government Ads vertical. This individual is integral in maintaining and growing key partnerships while upselling and maximizing revenue for Roku’s advertising business. This individual will have a passion for data, building strong customer relationships, and collaborating closely with internal Ad Support departments. This position requires strong communication skills and a high-level of attention to detail while working in a fast-paced sales environment. 

The expectations placed on the Account Manger role within the Political Ad Sales team are largely similar to the broader Client Services team but will have a few key differences. During peak season when political campaigns are in full swing and advertising heavily, there may be times when an adjusted schedule is required in order to meet the unique needs of political advertisers. Timeliness, with respect to both response time and communication of core campaign needs such as inventory availability and campaign adjustments, is an area of greater importance for this role, and candidates should be prepared to adopt an accommodating approach to client needs. Roku, and particularly the Political Ad Sales Team, is non-partisan, works with the full spectrum of political advertisers, and promises the same end-to-end client experience to all political advertisers; the Account Manager should prepare to be apolitical and show no evidence of personal bias or political affinity. The account manager may also work with an array of different clients in the advocacy and government spheres as they are included in the larger P.A.G. team’s account portfolio.

As an Account Manager you will work to support the Ad Sales team and adopt a consultative approach to supporting Roku’s Ad Sales clients. Account Managers at Roku are involved in each step of the campaign lifecycle from pitch, pre-sale, launch, execution, optimization, post-sale campaign readouts, billing, and client engagement. The role is directly responsible for campaign execution, performance, and Roku ROI.  

What you’ll be doing

• Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces
• Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities
• Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs
• Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts
• Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs
• Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
• Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
• Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation
• Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients)
• Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
• Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
• Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
• Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
• Execute across a variety of media types including Direct IO, PG, and PMP campaigns

We’re excited if you have

• 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency
• Experience working with major political campaigns and/or political advertisers for at least 1 election cycle
• Experience in media planning and crafting or responding to RFPs preferred
• Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor
• Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite)
• Understanding of PMP and PG deals and how to troubleshoot & optimize them
• Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.)
• Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
• Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative
• Analytical, project management, deadline-driven, and process-oriented personality
• Strong desire for collaboration, creative brainstorms and proactive client engagement
• Strong & persuasive communication skills, both verbal and written
• Self-starter, comfortable working in fast-paced, growing environment

#LI-RD2

About the team

At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.

About the role

The Account Manager role is a strategic partner to Roku’s Clients and the Roku Ad Sales team. This position plays a key role in ensuring end-to-end success for advertising partners from pre-sale to post-sale via ownership over campaign success and execution within the Political, Advocacy & Government Ads vertical. This individual is integral in maintaining and growing key partnerships while upselling and maximizing revenue for Roku’s advertising business. This individual will have a passion for data, building strong customer relationships, and collaborating closely with internal Ad Support departments. This position requires strong communication skills and a high-level of attention to detail while working in a fast-paced sales environment. 

The expectations placed on the Account Manger role within the Political Ad Sales team are largely similar to the broader Client Services team but will have a few key differences. During peak season when political campaigns are in full swing and advertising heavily, there may be times when an adjusted schedule is required in order to meet the unique needs of political advertisers. Timeliness, with respect to both response time and communication of core campaign needs such as inventory availability and campaign adjustments, is an area of greater importance for this role, and candidates should be prepared to adopt an accommodating approach to client needs. Roku, and particularly the Political Ad Sales Team, is non-partisan, works with the full spectrum of political advertisers, and promises the same end-to-end client experience to all political advertisers; the Account Manager should prepare to be apolitical and show no evidence of personal bias or political affinity. The account manager may also work with an array of different clients in the advocacy and government spheres as they are included in the larger P.A.G. team’s account portfolio.

As an Account Manager you will work to support the Ad Sales team and adopt a consultative approach to supporting Roku’s Ad Sales clients. Account Managers at Roku are involved in each step of the campaign lifecycle from pitch, pre-sale, launch, execution, optimization, post-sale campaign readouts, billing, and client engagement. The role is directly responsible for campaign execution, performance, and Roku ROI.  

For New York Only - The estimated annual salary for this position is between $86,400 and $93,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces
• Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities
• Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs
• Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts
• Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs
• Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
• Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
• Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation
• Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients)
• Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
• Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
• Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
• Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
• Execute across a variety of media types including Direct IO, PG, and PMP campaigns

We’re excited if you have

• 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency
• Experience working with major political campaigns and/or political advertisers for at least 1 election cycle
• Experience in media planning and crafting or responding to RFPs preferred
• Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor
• Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite)
• Understanding of PMP and PG deals and how to troubleshoot & optimize them
• Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.)
• Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
• Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative
• Analytical, project management, deadline-driven, and process-oriented personality
• Strong desire for collaboration, creative brainstorms and proactive client engagement
• Strong & persuasive communication skills, both verbal and written
• Self-starter, comfortable working in fast-paced, growing environment

#LI-RD2

The Role

We are looking for a Senior Manager, Creative Operations to lead the end-to-end operational engine of the Project Management team for Roku’s Brand & Creative Studio. This role sits at the intersection of brand, creative, marketing, product, and operations — responsible for creating clarity, driving scalable processes, and enabling the team to deliver bold, best-in-class creative work at speed and scale.

The ideal candidate is an experienced people leader and strategic operator who has built and evolved project management and operations practices within high-performing in-house or agency creative organizations, ideally in streaming or entertainment. They are a proactive partner with a head for systems and process design, a pragmatic, strategic approach to problem solving, and a self-starter attitude. They are non-political, with the ability to influence and align senior stakeholders across different business and functional teams.

Our industry changes quickly, so we expect this leader to be comfortable responding to changing business needs, using data and insight to make decisions in ambiguity, and knowing that their success comes when the team succeeds.

For California Only - The estimated annual salary for this position is between $167,000 - $198,200 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.         

What You’ll Do

• Lead the day-to-day and long-term evolution of the Project Management and Operations team inside the Creative Studio, ensuring product teams have the right tools, processes and resources to execute on-time, on-budget, on-brief creative deliverables.
• Serve as a primary point of contact between Creative Studio and cross-functional partners for planning, prioritization, and status of work across multiple time zones and geographies.
• Own resource and prioritization management, measurement and reporting working to reconcile quarterly reporting against capacity.  
• As part of resource management both internally and externally, own and facilitate the relationship with vendors of the Creative Studio, helping teams secure resourcing, and overseeing contracts and relationships.
• Establish and refine operational frameworks, SLAs, reporting and standards for how Creative Studio partners with Marketing, Product and Advertising — making it simple and predictable to work with the team by refining global workflows and tooling.
• Manage and grow a high-performing project management team, providing clear direction, coaching, and career growth opportunities to build a culture of accountability, collaboration, and continuous improvement, where the team feels empowered to lead projects raise issues early and propose solutions.
• Identify and champion AI and automation opportunities (e.g., for intake triage, resourcing, status reporting, asset management, or documentation) to streamline workflows, unlock efficiency, and improve quality of work.
• Model Roku’s culture and values — acting as a culture carrier within the Brand & Creative team and across the broader organization evangelizing our work, our standards, and to build trust and partnership.

Your Experience

• 8-10+ years of experience in creative operations, marketing operations, or project management, with significant experience in integrated marketing or creative development; streaming, entertainment, or subscription business strongly preferred.
• 5+ years of people management experience leading project management / operations teams in an in-house creative org or agency.
• Demonstrated success building and evolving processes and frameworks for creative or marketing organizations — not just operating within existing ones.
• Proven track record driving cross-functional alignment across marketing, product, content, advertising, and other partners, including working across multiple time zones and geographies.
• Experience implementing and optimizing project management tools and systems such as Asana, Workfront, Airtable, Jira, or similar, plus strong proficiency in Excel/Sheets and presentation tools.
• Skilled communicator with strong verbal, presentation, and written communication skills — able to succinctly communicate with executives, stakeholders, and creatives.
• Comfortable making data-informed decisions in ambiguous, fast-changing environments; able to balance speed, quality, and risk.
• Demonstrated experience mentoring and growing talent, creating clarity on roles and expectations, and supporting career development.
• Experience evaluating and/or implementing AI and automation tools within creative or marketing workflows is a plus.
• Bachelor’s degree in marketing, Communications, Business, or related discipline preferred, but not required.

#LI-CU1

About the team

The Players team at Roku is responsible for building and evolving Roku's award-winning lineup of streaming sticks, set-top boxes, and streambars — the devices that millions of people rely on every day to access the content they love. We don't just build hardware—we also develop new software features that deliver the best streaming experience on both new and existing Roku devices. Our team operates across the US and UK, collaborating seamlessly across time zones with external manufacturing partners, silicon vendors, and cross-functional teams across Roku to take products from concept through mass production. It is a fast-paced, hands-on team that values resourceful, pragmatic, and passionate people who deliver great products at scale.

About the role

We are looking for a Senior Technical Program Manager with deep experience in hardware program management and exposure to software development programs to join our Players team. This is an individual contributor role focused on driving consumer electronics products from concept through mass production. You will own end-to-end program execution across hardware development, manufacturing, and operations — coordinating with internal engineering teams and external partners across multiple time zones. The ideal candidate brings strong experience managing hardware programs at scale in the consumer electronics industry, has worked closely with contract manufacturers and component vendors, and thrives in a collaborative, fast-moving environment. This is a unique opportunity for someone who combines technical depth with program management excellence and who is excited to help shape the next generation of Roku streaming devices.

For California Only - The estimated annual salary for this position is between $164,900 - $299,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Own end-to-end program management for Roku player products, driving hardware development from concept through engineering validation, design verification, and into mass production
• Build and maintain detailed program schedules, track milestones, manage critical paths, and provide clear status reporting to stakeholders and leadership
• Coordinate across hardware engineering, mechanical engineering, software, quality, operations, creative, compliance, and other cross-functional teams to deliver products on time and on budget
• Track software feature completion, bug triage, and release readiness for new product launches
• Coordinate OS integration and certification testing timelines with hardware schedules
• Manage relationships with external manufacturing partners (ODMs/CMs), component suppliers, and SOC vendors
• Proactively identify hardware program risks — design maturity, tooling readiness, supply chain constraints, and schedule pressure — and develop mitigation strategies
• Drive Design for Manufacturing (DFM) and Design for Assembly (DFA) conversations to optimize product cost, quality, and manufacturability
• Facilitate cross-functional technical discussions, challenge assumptions, and drive data-driven decision-making
• Communicate program status, risks, and trade-offs clearly and concisely to stakeholders at all levels
• Drive post-mortems on build events and quality issues, feeding learnings back into processes and future programs
• Support vendor selection processes, RFQs, and negotiations in collaboration with operations and supply chain teams
• Develop and refine program management processes and tools to improve team efficiency and execution quality\

We're excited if you have

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical field
• 8+ years of experience in hardware program management within consumer electronics or a related high-volume manufacturing industry
• Proven track record of managing consumer electronics products from concept through mass production at scale (millions of units)
• Deep understanding of hardware development phases from prototype through production and associated gate criteria
• Experience coordinating software development programs alongside hardware schedules, including OS integration and release management
• Familiarity with software development lifecycles and agile methodologies
• Experience managing relationships with ODMs, CMs, and component suppliers
• Strong technical foundation — ability to engage with mechanical designs, electrical schematics, manufacturing processes, and software development workflows
• Experience working across time zones with global teams and manufacturing partners, with flexibility for regular evening meetings
• Excellent communication skills — able to translate complex technical challenges into clear narratives for diverse audiences
• Strong analytical, problem-solving, and organizational skills with a data-driven approach to decision making
• Experience with AI tools for project management workflows, documentation, and data analysis
• An eye for detail, ensuring data passed between teams and systems is accurate and complete
• Proficiency with project management tools (MS Project, JIRA, Confluence, or similar) and good knowledge of PLM concepts and tools, especially Propel
• Self-motivated, resourceful, and comfortable operating with a high degree of independence and ownership
• Willingness for some international travel for factory visits, build events, and supplier meetings
• PMP certification or equivalent project management training is valued
• Experience in streaming media devices, smart home products, or similar connected consumer electronics is highly desirable

#LI-SR2

About the Role 

Roku is scaling how we use automation and AI to improve employee, customer, and partner experiences while driving operational efficiency, data quality, governance, and compliance. We are piloting and deploying AI-enabled solutions across core tools, workflows, and services in close partnership with Engineering and a broad set of business functions. 

We are looking for an AI Program Manager to own the end-to-end delivery of these AI and automation programs — from discovery and due diligence through pilot, rollout, and continuous improvement. 

In this role, you will lead AI and automation programs, responsible for building and executing a structured roadmap of pilots and scaled solutions. You will manage a portfolio of initiatives (e.g., AI assistants, case routing, content generation, analytics, and workflow automation) that reduce manual effort, improve decision-making, and enhance stakeholder experience while maintaining strong governance and compliance. 

This is a hands-on program management role that requires strong stakeholder management, comfort with technical concepts, and a disciplined approach to requirements, change management, and measurement. 

For New York Only - The estimated annual salary for this position is between $140,000 to 170,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

About the Team 

This role sits within a global, operations-focused organization that: 

• Designs and runs scalable programs, processes, and services across multiple business functions 
• Owns documentation, reporting, and governance for core internal tools and technologies (e.g., workflow, case management, analytics, knowledge content) 
• Drives cross-functional initiatives that improve data quality, compliance, user experience, and operational efficiency 

You will operate at the intersection of Engineering, People, Operations, Analytics, Finance, and Legal as we test, implement, and scale AI capabilities.

What You Will Be Doing:

• Define and maintain the AI roadmap
  • Partner with senior leaders, Engineering, and business stakeholders to identify high-value AI and automation use cases across tools and processes. 
  • Prioritize initiatives based on business impact, feasibility, risk, and alignment with company-level OKRs. 

• Lead AI due diligence and vendor/solution evaluation
  • Run structured due diligence on potential AI solutions (internal tools, existing platforms, and third-party vendors). 
  • Assess capabilities, integration patterns, data flows, security, and compliance requirements in partnership with Legal, Security, and Privacy. 
  • Document recommendations, trade-offs, and go-forward proposals for leadership decision-making. 

• Own end-to-end delivery of AI pilots and programs 
  • Define problem statements, scope, success criteria, and measurement plans for each pilot. 
  • Drive project plans, milestones, and dependencies; manage risks, issues, and decisions with clear escalation paths. 
  • Coordinate cross-functional resources (Engineering, Operations, People, Finance, and other stakeholder groups) to ensure on-time, high-quality delivery. 

• Drive change management, training, and adoption 
  • Develop rollout plans, communications, and training materials for end users, managers, and internal support teams. 
  • Partner with functional DRIs to embed AI tools into standard operating procedures, knowledge bases, and workflows. 
  • Monitor adoption and usage, collecting feedback to refine processes and features. 

• Establish AI governance, controls, and documentation 
  • Implement lightweight but effective governance for AI use cases (e.g., intake, approval, risk review, monitoring). 
  • Ensure all programs follow company policies and legal/privacy requirements for the use of internal data. 
  • Maintain clear, accessible documentation in Confluence or similar tools, including requirements, design specs, test plans, change logs, and QRGs. 

• Measure impact and continuously improve 
  • Define and track KPIs for each program (e.g., time saved, error reduction, SLA improvements, case deflection, data quality, user satisfaction). 
  • Partner with Analytics and Finance as needed to quantify benefits and inform future investments. 
  • Identify opportunities to extend successful pilots globally and/or to adjacent use cases across the company. 

• Act as an internal AI ambassador 
  • Translate complex technical concepts into clear, business-relevant language for stakeholders and leadership. 
  • Support education and awareness efforts around responsible AI use, capabilities, and limitations. 
  • Stay current on AI trends, relevant tools, and best practices to inform the roadmap. 

We’re Excited If You Have:

• 8+ years of experience in program or project management in a fast-paced, high-growth environment. 
• 3+ years of experience driving AI, automation, analytics, or digital transformation programs for business operations, shared services, or customer-facing functions. 
• Demonstrated experience leading cross-functional programs with multiple stakeholders and dependencies (e.g., Engineering, Operations, Legal, Security, Finance, vendors). 
• Strong skills in requirements gathering, process mapping, and documentation (e.g., SOPs, workflows, RACI, testing plans, change management plans). 
• Solid understanding of data governance, privacy, and security considerations when working with sensitive data. 
• Experience with enterprise tools such as workflow/case management systems, analytics/BI tools, knowledge management platforms, or similar technologies. 
• Proven ability to define and track clear metrics, analyze results, and iterate on solutions based on data and stakeholder feedback. 
• Excellent written and verbal communication skills, with the ability to influence and drive alignment across technical and non-technical audiences. 
• Strong organizational skills with the ability to manage multiple concurrent initiatives and adjust priorities as business needs evolve. 
• Comfortable working both strategically and tactically — from defining roadmap priorities to writing user stories and validating end-to-end flows. 
• Prior experience in shared services, operations, customer support, or platform/enablement teams. 
• Experience launching or managing GenAI copilots, chatbots, knowledge assistants, or content-generation tools in an enterprise environment. 
• Familiarity with modern SaaS platforms, APIs, and integration patterns used to connect systems and automate workflows. 
• Experience working in global organizations and/or with distributed teams across time zones. 

#LI-GT2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For New York Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the role 

Roku is seeking a Technology Audit Manager to join its Finance & IT Compliance team. This role will lead and evolve Roku’s technology SOX compliance program, partnering closely with Engineering, Security, Product, and Finance teams to ensure scalable, high-quality controls across a rapidly growing and complex engineering environment. 

You will operate at the intersection of audit, technology, and automation, overseeing internal controls across enterprise systems, cloud infrastructure, data platforms, and cybersecurity. You will also drive controls-by-design for system implementations and business process transformations A key priority for this role is modernizing the IT SOX program through AI-powered automation and continuous auditing to improve precision, coverage, and efficiency. 

This is a high-impact, hands-on role for a proactive and driven professional who excels in fast-paced environments, collaborates effectively across teams, and brings the vision and execution focus to scale and modernize the compliance function alongside company growth. The ideal candidate brings strong experience in IT SOX and technology audits, along with a builder mindset, the ability to navigate ambiguity, and a track record of influencing cross-functional stakeholders. You should be equally comfortable diving into control details, partnering with engineering teams on system design, and driving strategic initiatives that enhance the overall control environment. 

For California Only - The estimated annual salary for this position is between $170,000 and 187,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing 

• Lead and oversee the company’s technology SOX compliance program, evaluating the design and operating effectiveness of IT general controls, automated controls, and key reports supporting financial reporting 
• Maintain a deep understanding of the organization’s end-to-end technology ecosystem and its impact on financial reporting, staying current on system changes, policies, regulatory guidance, and industry best practices 
• Own audit oversight for system implementations, technology transformations, and process automation initiatives, partnering cross-functionally to ensure controls-by-design, strong SDLC governance, and scalable SOX-readiness from pre-go-live through post-implementation 
• Lead cloud infrastructure audits across AWS and GCP environments, assessing controls over access management, network security, encryption, logging and monitoring, configuration management, and data residency; evaluate cloud-native security tools and drive control maturity 
• Drive AI-powered automation of internal controls testing by integrating with IAM platforms (e.g., Okta, AWS IAM) and GitLab to continuously monitor access risks, code changes, and CI/CD controls; leverage AI/ML and automation to detect anomalies and generate audit-ready evidence that enables continuous auditing and improves precision, coverage, and efficiency 
• Establish and maintain an AI controls automation governance framework, including model validation standards, quality thresholds, and human-in-the-loop checkpoints to ensure accuracy, auditability, and regulatory defensibility 
• Assess control deficiencies, perform root cause analysis, and drive remediation efforts to closure, including validation and re-testing of corrective actions 
• Coordinate with co-sourcing partners, external auditors, and control owners to ensure cohesive execution; act as a trusted advisor by anticipating stakeholder needs and delivering actionable insights 
• Prepare and review audit workpapers, reports, ensuring compliance with professional standards and delivering clear, data-driven insights 

We’re excited if you have 

• 6–8+ years of relevant technology audit and IT SOX compliance experience, ideally combining Big 4 public accounting and in-house internal audit/SOX roles at a fast-paced public technology company 
• Bachelor’s degree in computer science, Information Systems, Finance, Accounting, or related field 
• Professional certifications such as CISA, CISSP, or CISM preferred; additional certifications (CPA, CIA, CFE) are a plus 
• Strong experience across technology audit domains, including IT general controls (ITGCs), automated controls (ITACs), cloud infrastructure, data engineering, DevOps processes, cybersecurity, system implementations, and business process automation 
• Hands-on experience designing and evaluating IT general and security controls in cloud environments (AWS, GCP); cloud certifications are highly desirable  
• Experience auditing or supporting enterprise platforms (e.g., NetSuite, Salesforce, Workday) and modern engineering environments (e.g., GitHub, CI/CD pipelines) 
• Solid understanding of SOX and broader compliance frameworks (SOC 1/2, GDPR, PCI-DSS) and security/governance standards (ISO 27001, COBIT, NIST) 
• Experience operating in high-growth, fast-paced environments, with the ability to scale processes and controls alongside business expansion 
• Strong leadership, communication, and project management skills, with the ability to collaborate effectively across technical and business teams 
• Self-driven and proactive, with the ability to manage multiple priorities and deliver high-quality results with minimal supervision 

Extra Credit 

• Master's degree in finance, accounting, computer science, IT, or related field  
• Strong understanding of finance and business processes, including quote-to-cash, revenue recognition, procure-to-pay, HR operations, and payroll 
• Hands-on experience with automation, AI, and analytics tools to drive audit efficiency and insights. Familiarity with GRC tools like Auditboard is a plus 
• Experience with identity and access management (IAM) and governance tools (e.g., Okta, SailPoint, CyberArk), including user access reviews (UAR), role design, and segregation of duties (SoD) analysis 
• Proven ability to quickly learn and adapt to evolving emerging technologies, including AI, cloud, payments, data platforms, and modern engineering environments, within the media & entertainment industry 

#LI-RR1 

About the Role 

We're seeking a Senior Analyst, Ads Forecasting & Inventory Yield to join our team of forecasting and yield specialists working to maximize profitable ad revenue across Roku's AVOD ecosystem. This role combines analytical rigor, strategic thinking, and hands-on execution to improve forecast accuracy, optimize inventory utilization, and support key monetization decisions. The ideal candidate brings strong quantitative skills, experience with large-scale advertising data, cross-functional fluency, and a demonstrated ability to leverage AI and automation to accelerate analytical workflows. This position reports to the Sr. Manager, Ad Forecasting & Inventory Yield, within Revenue Operations.  

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position is based in New York, NY. 

For New York - The estimated annual salary for this position is between $140,000 - $150,000 annually.  

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing  

• Own and enhance end-to-end forecast reporting (demand, supply, yield), advancing insights into revenue, gross profit, sell-through, fill rate, and other key KPIs 
• Own global demand forecasts and in-quarter revenue pacing views; design tools for scenario analysis, what-if modeling, and performance-versus-plan tracking 
• Build analytical frameworks that measure forecast performance, identify gaps, and quantify risks and opportunities across the ads business 
• Partner with Revenue Operations and Sales leadership to translate forecast and inventory insights into pricing, packaging, and yield strategies 
• Proactively identify under-utilized inventory segments and recommend actions to improve monetization 
• Standardize, centralize, and define new metrics that give RevOps leadership clear views into business health from an inventory, yield, and product perspective 
• Build and maintain a scalable dashboard suite; own the roadmap for enhancements, tech debt, and automation priorities 
• Collaborate with Business Automation, Data Engineering, and Product teams to ensure reporting requirements are represented in data models and pipelines 
• Define escalation paths within Revenue Operations for data outages, dashboard issues, and forecast anomalies, including SLAs and communication norms 
• Create documentation and SOPs for dashboards, reports, analytical workflows, and AI-assisted processes; mentor junior analysts on tools and best practices 
• Deliver ad hoc analysis and strategic insights as Roku explores new ad units, formats, packaging, and business development initiatives 

We’re excited if you have 

• 5–8+ years in digital advertising, streaming/CTV, or related fields in an inventory, yield, revenue operations, forecasting, or business analytics role 
• Experience partnering with Sales, Finance, or Product teams in a high-growth media/tech or streaming environment strongly preferred 
• Proven track record leading projects end-to-end — from problem definition through implementation, change management, and impact measurement 

Domain & Technical Skills 

• Strong knowledge of digital ad serving tools, industry metrics, and terminology; programmatic buying/selling and auction dynamics experience is a plus 
• Solid understanding of yield and monetization strategy (floor pricing, packaging, auction dynamics, supply/demand balancing) 
• Highly proficient in Excel (advanced formulas, modeling, scenario analysis) and PowerPoint for executive-ready storytelling 
• Hands-on SQL experience for extracting and transforming large datasets 
• Experience with BI tools (Looker, Tableau, or similar) for dashboard development and self-service analytics 

AI & Automation Proficiency 

• Demonstrated experience using AI/LLM tools (e.g., Claude, ChatGPT, Copilot) to accelerate data analysis, automate workflows, and generate or debug code 
• Ability to critically evaluate AI-generated outputs for accuracy, bias, and business applicability 
• Experience or strong interest in applying AI to forecasting, anomaly detection, scenario modeling, or other analytical use cases 
• Familiarity with prompt engineering or integrating AI tools into analytical workflows is a plus 

Soft Skills 

• Excellent communication skills; able to present complex topics succinctly to technical and non-technical stakeholders 
• Strong project management and detail orientation; manages multiple priorities in a fast-paced environment 
• Works autonomously with a bias for creative, data-driven solutions to ambiguous problems 

Characteristics of Success at Roku 

• Self-motivated — drives work forward without waiting for direction 
• Positive & collaborative — builds strong cross-functional relationships 
• Non-political — focused on what's best for the business 
• Results-oriented — bias toward action and measurable impact 
• Practical — balances rigor with speed 
• Hands-on — dives into details while thinking strategically 

If you thrive at the intersection of analytics, forecasting, and business strategy — and you're excited to use both traditional and AI-powered tools to shape how Roku manages and monetizes ad inventory at scale — we'd love to hear from you. 

#LI-SR3

About the team

The Subscriptions team at Roku is focused on growing Roku's subscriptions business by identifying opportunities to better compete in the SVOD landscape and working cross-functionally to ensure the optimal execution of those initiatives. As the company's core business team thinking about subscriptions, we are setting the strategy and vision for Roku's SVOD business and partnering closely with internal teams such as Partner Growth, Marketing, Merchandising, Product, Content Operations, Revenue Operations, Finance, and Accounting to bring the vision to life. The Subscriptions team is wholly responsible for the successful management of the Premium Subscriptions business within The Roku Channel, including identifying growth opportunities and managing day-to-day activities.

About the role

Roku is seeking a Senior Manager, Subscriptions Operations to lead and scale the operational backbone of the Premium Subscriptions business. This role sits at the intersection of strategy and execution — responsible for ensuring the Subscriptions organization runs with operational rigor, clear processes, and cross-functional alignment. You will manage a team of two, including a Subscriptions Operations Manager, and be accountable for the end-to-end operational health of the business.

This is not a “keep the lights on” role. You will be the architect of how our operations team works — designing, building, and continuously improving the systems, processes, and workflows that allow the Subscriptions business to scale. You must be someone who thrives in complexity, can navigate ambiguous cross-functional environments, and has a proven track record of bringing order to fast-moving organizations. You will partner closely with the Director of Subscriptions Growth and the VP of Subscriptions to translate strategic priorities into operational plans, drive accountability across teams, and ensure the business has the infrastructure and discipline to execute at a high level.

A successful candidate has deep experience operating within complex organizations, an instinct for identifying process gaps before they become problems, and the ability to stand up new operational frameworks from scratch as the business evolves.

For California Only - The estimated annual salary for this position is between $167,000 - $185,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Own and scale Subscriptions Operations: Lead the day-to-day and strategic operations of the Premium Subscriptions business, including partner onboarding, price changes, new plan launches, bundles, migrations, and deprecations across all markets. Ensure seamless execution through your team and through direct involvement in high-stakes initiatives.
• Build and manage the operations team: Directly manage two reports. Set clear expectations, develop talent, and create a high-performing team culture rooted in ownership and operational excellence.
• Serve as a strategic partner to Subscriptions leadership: Act as an operational right hand to the Director of Subscriptions Growth, owning the preparation and facilitation of critical leadership meetings, cross-functional reviews, and planning sessions. Drive agendas, ensure the right topics are surfaced, track decisions and action items, and hold stakeholders accountable to follow-through.
• Develop executive-ready materials for VP and C-Suite audiences: Author and own strategic decks, business reviews, and presentations for Roku’s senior leadership, including VP-level and C-Suite forums. Translate complex operational and business data into clear, compelling narratives that inform executive decision-making and showcase the Subscriptions business’s performance, priorities, and strategic direction.
• Own the Subscriptions operating cadence: Design, implement, and run the team’s recurring business rhythms — including QBRs, monthly business reviews, planning cycles, and leadership updates. Ensure these forums are well-structured, action-oriented, and consistently drive alignment across the organization.
• Design and implement systems and processes: Serve as the team’s process architect. Evaluate, design, document, and implement scalable operational processes and tooling for both existing and emerging business needs. You are the person who sees a manual, fragile workflow and turns it into a reliable, repeatable system.
• Drive cross-functional execution: Facilitate initiatives and data flows across Business, Product, Engineering, Merchandising, Marketing, Revenue Operations, Finance, and Accounting. Own the communication and coordination layer — tracking task status, surfacing risks, removing blockers, and ensuring accountability across stakeholders.
• Proactively identify and mitigate risk: Anticipate operational and technical risks to processes before they materialize. Lead root cause analysis for issues and implement preventative measures across the team.
• Develop new processes as the business evolves: As the Subscriptions business expands into new services, markets, and product types, you will own the development of net-new operational processes end-to-end — from discovery and definition through implementation and iteration.

We’re excited if you have

• BA/BS degree in Business Administration, Finance, Operations, Computer Science or related field; MBA strongly preferred
• 8+ years of relevant experience in operations, business operations, program management, or a similar role within a technology or media company, and/or 3+ years in management consulting focused on operational effectiveness, process improvement, or organizational design
• 2+ years of people management experience, with a demonstrated ability to develop and lead high-performing teams
• Proven track record as a systems and process builder — someone who has designed and implemented operational frameworks, not just executed within existing ones
• Experience in a strategic operations or business operations leadership capacity — someone who has owned the operating rhythm for a senior leader or business unit
• Experience navigating complex, matrixed organizations with many cross-functional stakeholders; comfort operating in ambiguity and bringing structure where none exists
• Exceptional project management abilities with the ability to manage multiple workstreams simultaneously; PMP a plus
• Strong written and verbal communication skills, including the ability to develop executive-level presentations and synthesize complex information into clear, actionable updates for VP and C-Suite audiences
• High degree of ownership, judgment, and operational rigor — you treat the business like it’s yours
• Experience in the digital media space, streaming platforms, or subscription/recurring revenue business models preferred
• Proficiency in Excel, PowerPoint, Airtable, Confluence, JIRA; experience with Salesforce a plus
• Familiarity with managing and maintaining operational and financial data; knowledge of quality data management best practices a plus
• Experience leveraging AI tools to enhance productivity and streamline workflows is a plus

#LI-CU1

About Roku

Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players, speakers and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay TV operators. 

About the Role 

The Subscriptions Strategy & Planning Manager will play a critical role in enabling Roku’s Subscriptions leadership team to execute on key strategic priorities. This person will serve as a strategic partner to the VP of Subscriptions and leadership team, helping connect strategy, planning, and execution across the organization. This role will ensure the business maintains focus on the highest-priority initiatives and operates with strong alignment and clarity. This individual will help translate strategic goals into actionable plans, coordinate initiatives that span multiple teams, and enable effective decision-making through data-driven insights and executive-ready materials. The role requires strong business judgment, structured problem solving, and the ability to operate effectively in a dynamic, fast-moving environment. 

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position is based in Santa Monica, CA.

For Santa Monica Only - The estimated annual salary for this position is between $150,000 - $170,000 annually. 

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. 

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing  

• Drive Strategic Alignment Across Business Pillars: Partner closely with the VP and leadership team to translate strategic priorities into clear operational plans. Connect initiatives across multiple business pillars to ensure alignment, eliminate duplication, and drive cohesive strategy execution. 
• Lead Cross-Functional Strategic Initiatives: Drive high-impact initiatives from concept through delivery, working across Product, Engineering, Finance, Partnerships, and GTM teams. Establish clear plans, track progress, identify risks, and ensure accountability across stakeholders to achieve measurable outcomes. 
• Lead Leadership Forums and Key Working Sessions: Lead the preparation and execution of critical leadership meetings and cross-functional working groups (e.g., Subscriptions growth reviews, Payments strategy meetings). Develop agendas aligned to strategic priorities, coordinate inputs across teams, and ensure clear outcomes by tracking decisions, action items, and next steps to drive accountability and follow-through. 
• Own Business Planning and Roadmap Integration: Manage the integrated roadmap across business pillars, ensuring initiatives align with strategic priorities and available resources. Continuously refine priorities as conditions evolve, balancing short-term execution with long-term strategic objectives. 
• Support Executive Decision-Making: Develop executive-ready narratives, analysis, and presentations for leadership discussions and planning forums. Frame strategic options, identify trade-offs, and provide data-driven recommendations to support informed decision-making. 
• Establish Operational Cadence and Governance: Help establish and maintain structured operating rhythms across the organization, including planning cycles, quarterly business reviews, KPI tracking, and leadership updates. Ensure transparency on progress, risks, and priorities. 
• Drive Special Projects and Strategic Opportunities: Lead special initiatives and exploratory projects that support new business opportunities, operational improvements, or strategic growth areas. Partner with leadership to evaluate opportunities and translate ideas into actionable plans. 
• Enable Cross-Functional Collaboration: Break down organizational silos by connecting teams and facilitating collaboration across functions. Help identify and remove blockers, ensuring teams remain focused on delivering strategic priorities. 

Ideal Profile 

• Highly organized and an excellent communicator, able to manage multiple priorities with clarity while synthesizing complex information into clear, actionable updates for senior leaders and cross-functional teams. 
• A strategic operator who combines strong business judgment with structured execution skills.  
• Is comfortable operating across multiple domains of the business, working closely with senior leaders, and driving initiatives that require coordination across diverse teams. 
• Is analytical, pragmatic, and highly collaborative, able to synthesize complex information, structure ambiguous problems, and communicate clearly with both executive leadership and operational teams. 
• Can thrive in fast-paced environments and bring a balance of strategic thinking, operational discipline, and strong communication skills. 

We’re excited if you have 

• 5-7 years of experience in business operations, strategy, consulting, corporate planning, or similar roles 
• Experience partnering closely with senior executives or business leaders on strategic initiatives 
• Demonstrated ability to drive cross-functional initiatives and organizational alignment 
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights 
• Experience in leveraging AI tools to enhance productivity and decision-making, with a willingness to learn and adopt emerging AI technologies as part of everyday workflows and problem solving 
• Excellent written and verbal communication skills, including preparing executive-level presentations and strategic narratives 
• Ability to manage multiple initiatives simultaneously and prioritize effectively in a dynamic environment 
• Experience working across diverse teams including product, finance, partnerships, marketing, and operations 
• Strong stakeholder management skills with the ability to influence without direct authority 
• High degree of ownership, judgment, and operational rigor 
• Consulting experience is a plus 
• Experience in media, streaming, or technology industries is preferred 
• MBA or equivalent experience preferred 

#LI-SR3 

About the Team 

Enterprise Engineering builds integrated, scalable platforms that power Roku’s core Finance, Accounting, Payments, Supply Chain, and HR processes. We use API-first, data-driven, and increasingly AI-enabled designs to automate complex workflows, improve control and compliance, and reduce manual work for our partners.

About the Role 

We’re hiring a Senior Product Manager to lead finance and payouts platforms within Enterprise Engineering, with a strong focus on AI-driven automation. You will own products that support order-to-cash, revenue accounting, financial close, reconciliations, and partner payouts, working across Controllership, FP&A, Tax, Treasury, Payments, Ads Revenue Operations, and Business Systems. 

You’ll define the vision, roadmap, and execution for capabilities that combine robust finance controls with modern engineering and AI - e.g., ML-assisted reconciliations, anomaly detection, intelligent exception routing, and Gen-AI powered tools for finance users. This is a high-impact senior IC role; you will regularly influence senior stakeholders across regions, while partnering closely with engineering leads and architects.

What You’ll Be Doing

• Own strategy & roadmap for finance and payouts platforms, including AI-enabled capabilities (classification, matching, forecasting, GenAI assistants) 
• Deep-dive workflows across revenue, close, reconciliations, payouts and compliance; map pain points and define automation opportunities 
• Write clear, structured product requirements (data contracts, controls, SLAs, UX) that Engineering and Finance can execute on 
• Partner daily with engineering and architecture to make pragmatic design tradeoffs on platforms, integrations, and AI usage 
• Define and track success metrics (automation %, cycle time, error rates, payout and reconciliation accuracy), and iterate based on results 
• Drive change management: clear comms, training, and adoption plans for new platform and AI features 
• Keep a close pulse on team and stakeholder “vibe” – building trust, surfacing risks early, and fostering a low-ego, high-ownership way of working 

We’re Excited If You Have

• 8+ years of product management, including substantial time on internal platforms or business systems 
• Strong experience in Finance/Accounting technology (e.g., ERP, revenue systems, sub-ledger / journal automation, reconciliations, payouts) 
• Demonstrated ability to translate complex accounting and regulatory requirements into scalable product designs 
• Hands-on experience with AI / ML or intelligent automation in business processes (e.g., matching, anomaly detection, NLP/GenAI assistants, rules + ML hybrids) 
• Strong systems thinking: comfortable with APIs, data models, integrations, monitoring and controls 
• Excellent written and verbal communication; able to tell a crisp story to executives, Finance stakeholders, and engineers 
• Proven track record working effectively across time zones and cultures, maintaining a healthy and productive team “vibe” 
• Experience in media, advertising, or digital platforms with complex revenue and payout models 
• Background in Finance/Accounting (e.g., CPA, Chartered Accountant, or MBA with finance emphasis)

#LI-AB3

About the team

Frndly TV’s Ads Business Development team is responsible for direct sales outreach to agencies, brands and DSPs, with a focus on developing new accounts and driving incremental revenue through direct IO, PMP and PG business.

About the role

Frndly TV is looking for a self-starter, with a builder mindset, with experience selling digital video to top tier advertisers to join our Ad Sales Team which is part of Roku Media. The Ads Business Development Manager will contribute to the growth of Frndly TVs direct sales and programmatic business and broader ads business organization. This position plays a key role in developing new accounts while ensuring partner success, by delivering on the needs of clients, while maximizing revenue impact. Your contributions will be essential in developing and  fostering strong relationships, managing partner expectations, and driving value for Frndly TV and its’ partners. This position requires excellent presentation skills for delivering customer pitches, a strong communicator and analytical skills and attention to detail in a fast-paced revenue-driven environment.

For New York Only - The estimated annual salary for this position is between $105,000 and $126,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for commission, equity awards, health insurance, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Represent the ads business development team as the primary point of contact selling Frndly TV advertising inventory to a select groups of agencies and brands
• Efficiently manage and quarterback all outreach and partner tasks including preparing partner plans, reporting, technical troubleshooting, upselling and communication for programmatic partners.
• Develop strategies for working with key agencies and brands
  Partner with Ad Product & Operations and Ad Yield to implement campaigns, meet targeting, pricing and reporting requirements
• Support the ads business development team across key initiatives and partnerships
• Clearly communicate the value proposition of Frndly TV’s offerings to partners including the engagement of viewers, demographics of its audience, etc.
• Qualify leads to ensure they align with the companies’ goals and prioritization
  
  

We’re excited if you have

• 5 years in advertising sales at a streaming TV publisher, ad agency, DSP and/or SSP with experience developing new accounts. Relationships at brands and Holding Company agencies are a plus.
• Programmatic experience is preferred. OTT platform experience is strongly preferred.
• Strong interpersonal and relationships skills and ability to work effectively with a team. Experience preparing and presenting PowerPoint presentations
• Extensive knowledge of the programmatic ecosystem, and OTT video are a plus.
• Experience working with a CRM (e.g. Salesforce) and reporting products such as Tableau, among others. Experience in SSP instances is a big plus.
• Working knowledge of both oRTB, VAST and ad-servers
• Analytical, proactive mindset, solutions orientated
• Self-starter, comfortable working in fast-paced, entrepreneurial environment

#LI-LS1

About the team 

Our number one priority is the safety and security of the workforce and the business. We strategically manage and work tirelessly to mitigate risks to our employees, facilities, events, and productions, providing world-class assistance 24/7/365. We take a systematic approach by thoroughly evaluating our risk exposure, capabilities, and appetite to ensure that optimal decisions are made, and measures proportionate to the level of risk are applied. Finally, we partner and engage authentically across the enterprise by establishing an atmosphere of trust and approachability through competency, integrity, and transparency. 

About the role 

In this role at Roku, we are seeking a proactive and collaborative professional with strong expertise in environment, health, and safety (EHS). Reporting to the Sr. Manager, Workplace Experience for the Americas, the Manager will be responsible for implementing and maintaining EHS plans and processes that ensure compliance with government regulations and industry standards. This role plays a key part in safeguarding our employees, facilities, and operations. You will oversee the day-to-day management of health and safety programs and provide operational support across global teams to promote a safe and compliant workplace. 

This role will be Monday - Thursday in office with the option to work from home on Friday. This role is based in Austin, TX.

The estimated annual salary for this position is between $120,000 - $130,000 base annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing 

• Develop, implement, and manage EHS programs and policies that comply with relevant regulations (e.g., country, OSHA, EPA, provincial/state), and company standards across regions they are responsible for. 
• Serve as a regional subject matter expert for Americas (or EMEA/APAC) EHS matters, providing guidance to sites and functional teams. 
• Lead incident investigations, root cause analysis, and implementation of corrective/preventive actions. 
• Devise risk assessments and safety audits templates; track and report metrics to drive continuous improvement. 
• Partner with Site Leads, Security Operations, People, Legal, Workplace Experience, and Facilities teams to ensure safe practices are embedded across all work environments (including remote and hybrid settings) 
• Monitor and communicate changes in EHS laws and regulations; ensure timely updates to internal protocols. 
• Support global EHS initiatives and align programs across regions, ensuring consistency in training, reporting, and compliance systems. 
• Lead contractor/vendor safety management processes and support emergency preparedness planning. 
• Represent the company in EHS-related interactions with regulatory agencies, industry groups, and third-party auditors. 
• Oversee company Ergonomic efforts and initiatives. 
• Lead Emergency Response Team program for relevant region.  

We’re excited if you have 

• Bachelor’s degree in Environmental Health & Safety, Occupational Health, Industrial Hygiene, or related field; Master’s preferred. OR: Minimum 3-5 years of progressive EHS experience, with at least 2 years in a multi-site or regional/global capacity. 
• Strong knowledge of North American EHS regulations (OSHA, EPA, WHMIS, CSA standards, etc.) 
• Professional certification(s) preferred: CSP, CIH, CHMM, CRSP, or equivalent (including NEBOSH, IOSH). 
• Experience in ergonomic risk mitigation. 
• Demonstrated ability to influence cross-functional teams and drive program adoption without direct authority. 
• Excellent communication, analytical, and organizational skills. 
• Comfortable with data analytics tools, safety management systems and virtual collaboration platforms. 
• Comfort engaging with technical experts and translating findings into actionable business insights. 
• Willingness to be part of local emergency response team 
• Willingness to become a certified trainer in First Aid, CPR, and use of AED. Train and certify (or re-certify) ERT members, as needed. 
• Ability for occasional travel within region/s 
• This role will be based in Austin,TX and will be Monday - Thursday in office. 
• Must have experience working within all Americas (US, Canada and Mexico)

#LI-FA1

About the Team

The Content Platform & Tools team empowers Roku's growing content ecosystem by building the tools and infrastructure that enable partners to onboard, manage, and optimize their content at scale. We're transforming how content partners interact with The Roku Channel & Premium Subscriptions, moving from manual, reactive operations to self-service automation that drives partner satisfaction, operational efficiency, and business growth.

About the Role

We're seeking a Senior Product Manager to build and scale the TRC Partner Portal, a comprehensive self-service platform that will revolutionize how content partners manage their relationship with Roku. You will own the product vision, strategy, and execution for a portal that addresses critical operational pain points, enables partners to independently manage content submission and issue resolution, and scales operations to support significant partner growth. You'll be the voice of the partner inside Roku, ensuring every feature decision is grounded in partner needs, and that the portal becomes an indispensable tool partners love to use. This role sits at the intersection of partner experience, operational efficiency, and platform scalability. You'll work closely with Content Partner Managers, Operations, Engineering, Legal, Finance, and external partners to deliver a world-class portal that empowers partners across VOD, FAST/Linear, and Live content.

For California Only - The estimated annual salary for this position is between $176,163 - $216,750 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Own the end-to-end product strategy for the TRC Partner Portal, defining vision and roadmap from foundational capabilities through full self-service maturity
• Champion partner success by establishing feedback loops, conducting regular partner research, building comprehensive enablement resources, and ensuring the portal delivers measurable improvements in partner satisfaction and operational efficiency
• Drive partner-centric product development by conducting deep research to understand pain points and designing intuitive self-service tools for content management, analytics, and operations
• Ship iteratively through phased releases, starting with core transparency features (title tracking, issue reporting, performance dashboards) and scaling to advanced capabilities (content editing, contract management, automated workflows)
• Lead cross-functional execution across Operations, Engineering, Legal, Finance, and Product Marketing to deliver seamless integrations and drive portal adoption
• Define success and optimize continuously by establishing key performance indicators, monitoring portal health, and using data to improve workflows and partner satisfaction
  
  

We're Excited If You Have

• 8+ years of Product Management experience building B2B platforms, partner portals, developer tools, or content management systems
• Proven track record shipping self-service products that measurably reduce operational overhead and enable scalability
• Deep experience in streaming, media, or entertainment with understanding of content workflows including ingestion, metadata management, rights, and publishing
• Strong technical fluency with ability to discuss APIs, data architecture, validation systems, and platform integrations
• Experience building portals or tools for content partners, suppliers, or creators in media/entertainment ecosystems
• Experience building partner enablement programs including onboarding, training materials, and success metrics that drive adoption and satisfaction
• Background in operational efficiency or process automation with demonstrated impact reducing manual workflows through product solutions
• Familiarity with contract management, financial reporting, or multi-party payout systems in B2B contexts
• Understanding of content business models (AVOD/SVOD/FAST), rights management, territory restrictions, and performance analytics

#LI-SSC

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities. Roku offers millions of options to our users: movies, episodes, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences.

About the role

We are seeking a highly experienced and skilled Lead Engineer to join our backend and data team. This role is crucial for designing, building, and optimizing distributed data pipelines, real-time data processing systems, and backend solutions that effectively handle large-scale data. The ideal candidate will have deep expertise in Java, distributed systems, and big data technologies, and a passion for solving complex problems and delivering robust solutions. We’re always in “build mode” because we’re a company of data-focused builders. Every day, you’ll look at what exists and find ways to make it better and help drive innovation.

For California Only - The estimated annual base salary for this position is between $300,000 - $360,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Define architecture and technical strategy, ensuring scalability, reliability, and performance at scale
• Provide technical guidance, conduct code reviews, and mentor engineers to elevate team capabilities and foster engineering excellence
• Design and implement robust distributed systems, streaming solutions, content management systems, APIs, and data pipelines that handle high-volume content operations
• Partner with Product, Operations, Business, and other engineering teams to deliver integrated solutions
• Remain significantly hands-on with critical features and architectural components
• Drive technical planning, prioritization, and execution aligned with business objectives
• Act as a key technical partner to the Engineering Manager in driving team success and technical decisions
• Champion a culture of innovation, technical excellence, and continuous. improvement; establish engineering best practices
• Lead efforts in monitoring, observability, performance optimization, and production reliability at scale

We're excited if you have

• 10+ years of software engineering experience with significant time in technical leadership roles
• Proven expertise in building scalable, distributed, and streaming solutions in production environments
• Deep experience with content management systems, media processing, or publishing platforms
• Expert-level proficiency in Java or Scala required; Python experience is a strong plus
• Strong expertise in distributed systems architecture, microservices, and event-driven architectures
• Deep understanding of streaming technologies (Kafka, Redpanda, or similar
• Advanced knowledge of databases (SQL/NoSQL), vector databases (eg, Milvus), caching strategies, and data modeling at scale
• Track record of leading complex technical projects from conception to production in high-scale environments
• Excellent communication skills and ability to influence technical decisions across teams and organizations
• Experience with cloud platforms (AWS, GCP, or Azure) at enterprise scale
• Extensive experience with containerization and orchestration (Docker, Kubernetes
• Experience with search technologies (Elasticsearch, Solr, etc) or recommendation systems

#LI-SB-5

About the role

This position will focus on logistics purchasing and will be part of a sourcing team, owning supplier and partner relationships, defining the category and supply base strategy, and managing and negotiating Logistics NDAs, Master Service Agreements/Statements of Work, and related contractual execution activities.

An ideal candidate will be ambitious to grow within Roku. You must be a high-energy, high-impact individual with a demonstrated ability to succeed in a demanding, stressful startup environment. Demonstrated ability to navigate ambiguity, handle undefined processes, evaluate alternatives, maintain a growth mindset, and communicate effectively to lead cross-functional organizations through sourcing activities will be required.  

For California Only - The estimated annual base salary for this position is between $120,000 - $135,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Manage the Logistics Sourcing category and own the engagements at all levels with carriers, suppliers, and partners. This includes ownership of all partnerships and a sourcing portfolio that enables Roku to manage transportation, customs, and warehousing spend.
• Negotiate and gain agreement to Statements of Work, Master Service Agreements, NDA, and other contracts with carriers and freight forwarders.
• Negotiate, manage, coordinate, and support Logistics sourcing activities for all modes of Freight (air, ocean, trucking, and final mile), including warehousing and brokerage, preparing RFx, managing the process, and analyzing competitive bids using the eSourcing tool.
• Maintain overall supplier relationships and act as point of contact for all commercial issues, including internal report-outs summarizing sourcing status, availability, and cost status
• Identify cost optimization opportunities by facilitating internal and partner team collaboration to achieve year-over-year improvements.
• Host QBR and carrier scorecard reviews and work with carriers on a range of topics, including operations, invoicing, performance concerns, purchase orders, cost savings, etc.
• Achieve established commitments on total cost results, supply, quality, claims, and compliance adherence, and on-time delivery
• Travel 10% to visit suppliers and stakeholders to perform business and program reviews

We're excited if you have

• A bachelor’s degree in Supply Chain Management, Operations, Engineering, or Business is required. Master’s degree a plus
• 3-5 years of experience in Logistics Purchasing, preferably within the consumer electronics / hi-tech industry, is a plus
• Direct experience sourcing Transportation services (Ocean, Air, LTL, Parcel, Truckload, Final Mile), Warehousing services, and Customs preferred
• Knowledge of operational experience within Logistics & Distribution and eSourcing tools
• Demonstrated skills in negotiating and formulating contracts for services procurement, understanding of outsourcing models and cost associated with them, total cost models, should cost model, service rate benchmarking and contractual negotiation
• The ideal individual must have proven ability to achieve results in a fast-moving, dynamic environment
• Self-motivated and self-directed; however, must have demonstrated ability to work well with people
• Proficient with Microsoft Office applications: Excel, Word & PowerPoint
• Fluent verbal and written communication in English and interpersonal skills

#LI-SB5

About the role 

The Senior Revenue Analyst will report to the Manager of Revenue Accounting and System Solutions and will work closely with our cross-functional teams (product management, engineering, business automation, ad sales) to ensure accurate revenue recognition and reporting for our ad sales advertising activities as well as enhancing existing internal systems to promote efficiency and scalability within the revenue accounting function and overall order-to-cash process. We are seeking someone with strong analytical skills, highly organized with attention to detail, great communication skills, and ability to drive issues through resolution.    

For California Only - The estimated annual salary for this position is between $130,000 and 142,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.   

What you’ll be doing 

• Work with cross-functional teams (sales, ads operations and others) to ensure accurate revenue recognition and billing in accordance with ASC 606 for the ad sales business 
• Partner with product management, engineering, and business automation to drive automation through system implementations, operational enhancements, and improve user experience 
• Assist with revenue share payouts and provide insights to product management and engineering to improve related automation 
• Develop and maintain systems and process documentation as needed 
• Support continuous process improvements within the revenue accounting organization as well as other order-to-cash processes 
• Assist with month-end and quarter-end close activities 

We’re excited if you have 

• Bachelor’s degree in accounting or similar  
• CPA is preferred  
• 4-8 years of prior revenue accounting and system automation experience 
• Experience with revenue recognition under ASC 606, preferably in digital advertising ecosystem  
• Possess deep understanding of order-to-cash processes with a track record of identifying gaps and driving efficiencies 
• Proficiency in Excel 
• SQL experience in Superset is a plus 
• Salesforce highly preferred, NetSuite experience is a plus 
• Outstanding interpersonal, communication, and business partnering skills 

#LI-RR1