About the Role

Just starting out and curious about how the world really works behind the scenes? We’re looking for a Research & Delivery Associate (German) to join our team—no extensive experience needed, just a sharp mind and a willingness to learn.

In this role, you’ll research companies and people, connect the dots, and turn information into clear insights that help clients understand risks and make better decisions. You’ll work on real cases from around the world, gaining hands-on experience while being supported by a collaborative team.

This is a full-time role with a flexible hybrid setup.

Location: Bucharest

What You’ll Be Doing

• Dig into information about companies and individuals using online sources, databases, and internal tools
• Turn what you find into clear, easy-to-understand reports
• Spot potential risks and figure out what’s important
• Handle multiple tasks at once and see projects through from start to finish
• Team up with colleagues to deliver high-quality work on time
• Share your findings clearly, both in writing and in conversations

About You

You might be a great fit if you:

• Are curious and love solving problems a strong eye for detail
• Communicate clearly and confidently, taking initiative and getting things done
• Stay organized and manage your time well
• Enjoy working with others and learning along the way
• Are interested in global business, risk, or current events

* You don’t need to tick every box—if you’re curious, motivated, and eager to learn, we’d love to hear from you.

Requirements

• Bachelor’s degree (recent grads welcome!))
• Up to 2 years of experience
• Fluent in English
• Upper intermediate German skills
• Basic familiarity with tools like Microsoft Office or Google Workspace

Why Join Exiger

You’ll be joining a supportive team where you can learn fast, grow your skills, and work on real-world challenges from day one.

• Get hands-on experience early in your career
• Learn from experienced teammates
• Work on interesting, global cases
• Flexible hybrid work setup
• A friendly, collaborative culture where people help each other grow

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. 

What You Will Be Doing 

• Serve as the external voice of the product across webinars, executive roundtables, customer events, and analyst briefings 

• Own product messaging and narrative across predictive AI, threat intelligence, and prevention capabilities 

• Lead structured customer discovery with security leaders, detection engineers, and OT security owners 

• Define and validate target buyer personas, ICPs, and supported use cases 

• Build and maintain sales enablement assets, including pitch decks, demo storylines, competitive content, and objection-handling guides 

• Partner with sales and solution engineering on strategic deals, refining positioning based on direct field feedback 

• Develop launch narratives and collaborate with field marketing on product launches and campaigns 

• Track post-launch adoption and feedback, feeding insights back into messaging and roadmap 

• Run win/loss and voice-of-customer programs to convert buyer and user needs into roadmap priorities 

• Provide input on pricing, packaging, and commercial positioning based on field and competitive dynamics 

• Translate technical capabilities into clear business value for executive and customer audiences 

• Provide a business counterpart to engineering leadership in roadmap, planning, and executive review discussions 

What We Need From You 

• 5+ years of experience in cybersecurity, in product marketing, technical product management, sales engineering, or solutions architecture 

• Proven customer-facing experience, including public speaking at industry events, webinars, or executive roundtables 

• Working fluency across the cybersecurity stack, including threat intelligence, detection engineering, and prevention technologies 

• Working understanding of AI and machine learning as applied to security, with the ability to articulate and assess model performance 

• Strong customer and buyer empathy, with the ability to map personas and prioritize use cases 

• Proven ability to convert market signals and customer needs into product and roadmap input 

• Strong business acumen, comfortable discussing pipeline, expansion, retention metrics, TCO, ROI, and risk reduction 

• Strong communication and stakeholder management skills across technical and executive audiences 

• Entrepreneurial mindset with a high level of ownership and the ability to drive initiatives independently 

• Willingness to travel up to 30% for customer visits, field events, and industry conferences 

Nice to Have 

• Experience in OT, ICS, or critical infrastructure environments 

• Background with content disarm and reconstruction (CDR) or file-based threat prevention solutions 

• Industry exposure in regulated sectors such as government, defense, utilities, or financial services 

• Prior experience in a startup or early-stage environment with autonomous business ownership 

• Published thought leadership, analyst report contributions, or a track record of speaking at industry events 

• Additional language proficiency for regional coverage

We have an immediate opportunity for an Office Assistant to join our growing Bucharest office. The Office Assistant will provide support to the team of Exiger professionals, ensure a well-maintained working environment, and provide administrative support to visiting clients.

This is a full-time position with working hours of 9:00am – 6:00 pm (with one hour lunch break).

Key responsibilities

• Coordinate with global team members who are visiting our Bucharest office and assist them with details such as preferred transportation, hotels, access to the building etc
• Assist IT department with remote distribution of laptops, monitors and other accessories
• Maintain up to date the organizational charts of all Bucharest departments, monthly
• Support local managers with recording the time-off
• Support Finance with related duties
• Assist Exiger employees who may be visiting the Bucharest office with details such as; preferred transportation, hotels, access to the building and other advice as needed
• Serve as primary liaison to building management and facilities for all issues related to the physical condition of the office space
• Inventory, order, and distribute kitchen supplies – coffee, tea, creamer, sweetener, napkins, paper towels, disposable plates and utensils, cups, beverages for vending machine, etc.
• Inventory, order, and distribute office supplies (including Exiger branded items) for individual and communal use
• Greet visitors to the office and connect them with the team member they are meeting with
• Answer incoming phone calls and transfer to the appropriate team member
• Receive incoming mail and packages and arrange payment and pick-up for outgoing mail and packages
• Place food orders for special meetings or events
• Regularly inspect common areas for tidiness. If necessary, coordinate with building management for removal of excess trash, etc.
• Review conference rooms’ meeting schedules daily and ensure conference rooms are presentable and adequately stocked with supplies – papers, pens, cups, etc.
• Other special projects and duties as assigned

Knowledge & Skills

• Personable and approachable disposition
• Detail-oriented
• Highly organized with a proven track record of keeping information clear and accurate
• Ability to multi-task and manage numerous priorities simultaneously
• Proficiency with Microsoft Office Suite
• Excellent communication skills and phone etiquette 
• Prior Mac computer experience is a plus
• Flexible and adaptable
• Desire to provide outstanding service and support to colleagues and clients

• Is interested in developing your career in the payment, antifraud and risk department;
• Is detail-oriented and an analytical problem-solver;
• Is naturally inquisitive and alert to irregular activity;
• Is innovative - to identify opportunities for improvements in existing processes;
• Proves good written and spoken English;
• Is willing to work shifts, weekends and Public Holidays;
• Has the ability to collaborate with team members from diverse nationalities and backgrounds;
• Has the ability to handle high-pressure situations and maintain composure;
• Is persistent and determined to achieve goals and meeting deadlines;

• Perform risk assessment of new and existing players at different stages;
• Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
• Handle and verify KYC documents;
• Collaborate with the AML department;
• Help the CS team with payments and risk related players’ queries as well as process withdrawals;
• Communicate with the whole Team of a few nationalities – Polish, Romanian, Croatian, and Serbian;
• Assess and escalate cases accordingly to the responsible departments;
• Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players;
• Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft;
• Take part in improving workflows and procedures;
• Ad hoc tasks when required by the Team Leader.

Are you a data enthusiast with a passion for uncovering hidden insights and driving impactful change? Our dynamic and successful team is expanding its remit, and we're looking for an ambitious Operations Analyst to join our Technology Operations Team. You'll play a crucial role in empowering our business to make data-driven decisions, building on our proven track record of affecting change through metrics, reporting to the Senior Manager of Technology Operations.

We are the 'hub' of reporting across Engineering, Product, and Data Operations, giving you a unique opportunity to gain a deeper understanding of how a technology organization measures and reports on various productivity, delivery, quality, and ultimately value metrics. This is a new and exciting opportunity for our business, offering significant scope for impact and growth. If you thrive on working with data, enjoy telling compelling stories with numbers, and are ready to make a tangible difference, we want to hear from you.

What you'll do:

• Acquire and Prepare Data: Source data from various systems, including via API connections, ensuring data quality and integrity.
• Transform and Model: Clean, transform, and model large datasets to prepare them for analysis, identifying key variables and relationships.
• Analyse and Interpret: Apply your knowledge of statistical models and analytical techniques to uncover trends, patterns, and hidden insights within complex operational data.
• Visualize and Communicate: Develop clear, concise, and executive-appropriate reports and data visualizations that effectively communicate complex connections and findings to non-technical stakeholders. Experience with data visualization tools (e.g., Looker, Power BI, Tableau) is a plus.
• Storytell with Data: Translate data insights into actionable recommendations, crafting compelling narratives that empower the business to make informed, data-driven decisions. The metrics and outputs you provide will directly inform product deliverables.
• Collaborate and Influence: Work closely with Engineering, Product, and Data Operations teams to understand their challenges and provide data-driven solutions that drive operational improvements.

What you'll bring:

• A Bachelor's degree in Statistics, Computer Science, or a similar quantitative field.
• Proven experience working with large datasets and a strong understanding of statistical models.
• Hands-on experience with the full data lifecycle: obtaining data (e.g., via API), transforming data, analyzing data, and data visualization.
• A passion for storytelling with data and the ability to communicate complex information clearly and concisely to diverse audiences.
• A proactive, curious, and ambitious mindset, eager to succeed in a new and evolving role.
• Excellent problem-solving skills and attention to detail.
• Familiarity with R/Python for data analysis is a nice-to-have.

What’s in it for you? 

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best
• Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team
• You will also get a budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme
• Medical Insurance 
• 7Card (upon request)

Join us and be a part of a team that truly values the power of data to drive business success!

What you will be doing

We are looking for an International Affairs Research Analyst with knowledge in political sciences to help us build our SaaS-based anti-money laundering solutions, which help organisations fight financial crime!  You’ll get involved in measuring and building out our data coverage related to anti-money laundering (AML), mainly focused on sanctions and watchlists  (targeted financial sanctions, sanctioned vessels, warning lists). 

As an International Affairs Research Analyst for Sanctions and Watchlists, you will: 

• Execute research assignments on the scope of sanctions or warning lists
• Assess the accuracy and quality of existing data
• Support the team in identifying coverage improvement needs
• Work closely with Product and Data to ensure we exceed client expectations in relation to our data coverage and quality.

About you

As an International Affairs Research Analyst for Sanctions and Watchlists, you will:

• Have excellent research skills and a desire to understand issues holistically
• Have a broad understanding of principles of government structures around the world
• Have an outstanding level of attention to detail, and likely adopt a methodological approach to much of your research
• Enjoy working in a collaborative environment, have well-developed interpersonal skills, and the ability to support and mentor your colleagues
• Proficient English language skills

Nice to haves:

• Experience working in a scale-up/start-up

The impact you will have

It is key for our clients to know whether a customer or business has been sanctioned or appears on a watchlist. In this role, you will take ownership of correctly assessing updates to our existing database and execute internal quality assurance processes preparing data to be displayed accurately to clients.

What’s in it for you?

• Competitive Salary 
• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best.
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.
• You will also get an annual budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Working from home budget
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme (Atlas) 
• Medical Insurance
• 7Card Subscription (upon request)

We are looking for a hands-on Technical Support Manager to lead our L1 support team in Cluj-Napoca. You will own the day-to-day operational performance of a shift-based team providing follow-the-sun support to ComplyAdvantage’s global customer base. This is a manager role: you will be close to the work, close to the data, and directly responsible for the quality and development of your team.

We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We don’t expect you to have Pylon experience - but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the team’s needs evolve.

What We Are Specifically Looking For

Three qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success in this role looks like from day one.

Active, direct performance management.  You have managed people, not just led them. You are comfortable having difficult conversations early, setting improvement goals, and following through. The people on your team should always know where they stand - and feel supported to grow. This is not a role for someone stepping into management for the first time.

Using data and AI to drive decisions and accountability.  You use data as a matter of habit - to spot trends, quantify problems, and hold others accountable. You are genuinely curious about AI tools and how they can make the team smarter and faster. You can translate support insight into commercial language: CSAT, churn risk, ARR exposure - and use it to influence Product and Engineering prioritisation, not just report it upward.

Passion for customer outcomes, not just ticket metrics.  You care about whether the customer’s problem was actually solved, not whether the ticket was closed. You push for root cause fixes over workarounds. You represent the customer’s voice in product conversations, and you find it unacceptable for the same issues to keep recurring without being addressed.

What You Will Be Doing

Team Leadership & Development

• Lead, coach, and develop a team of frontline L1 support analysts across shift patterns, including morning, afternoon, and overlap coverage.
• Set clear performance expectations and hold regular, structured 1:1s, not just check-ins, but genuine conversations about quality of work, individual development, and progression.
• Actively performance-manage underperformance: give direct, constructive feedback early, set improvement goals, and follow through. The team should know where they stand.
• Create structured development paths so analysts grow in capability and can take on greater ownership over time - including preparing the most capable for future step-up opportunities.
• Identify and address skills gaps proactively through coaching, training, and stretch assignments rather than waiting for issues to surface in data.
• Build a culture of accountability, curiosity, and customer empathy - where the team is proud of the quality of their work and takes ownership of outcomes.
• Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base.

Operational Excellence

• Manage daily ticket operations: triage, prioritisation, escalation, and resolution across the queue.
• Own shift handovers and ensure nothing falls through the gap between coverage windows.
• Maintain and improve team playbooks, escalation procedures, and standard operating procedures.
• Ensure escalations to engineering are well-documented, clearly prioritised, and tracked to resolution.
• Monitor queue health in real time and intervene early when volume, backlog, or SLA trends deteriorate.

Tooling & Systems

• Own the configuration, reporting, and continuous optimisation of Pylon as the team’s primary ticketing platform.
• Build and maintain dashboards that give the team - and leadership - clear visibility of performance, backlog, and trends.
• Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira.
• Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance.

Data, AI & Continuous Improvement

• Use data to drive decisions: analyse ticket trends, identify recurring issues, and surface product or process gaps to Engineering and Product.
• Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate.
• Champion root cause analysis over recurring workarounds - push for systemic fixes.
• Track KPIs including CSAT, first reply time, resolution time, backlog ageing, and escalation rates; report regularly to senior stakeholders.

Customer Advocacy & Cross-functional Collaboration

• Act as the voice of the customer internally, representing support trends in cross-functional discussions with Product, Engineering, and Customer Success.
• Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure - not just ticket volume. Support insight should carry commercial weight in product prioritisation discussions.
• Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations.
• Develop self-service resources - FAQs, knowledge base articles, and guided workflows - to reduce avoidable ticket volume.
• Contribute to QBRs and executive updates with data-backed insight on support performance and customer health.

Incident Response

ComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Manager’s responsibility in this area is process adherence and measurement, not incident command.

• Ensure the support team follows established incident response procedures consistently and without delay when disruptions occur.
• Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates.
• Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times throughout.
• Contribute to post-incident reviews from the support perspective; ensure any process gaps or team training needs identified are addressed.
• Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering.

About You

We are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. We are looking for someone who has operated at a manager level - with real accountability for performance, development, and operational decisions - not someone stepping into management for the first time.

Experience

• 3–5 years of experience in technical or customer support, with at least 1–2 years in a management role with direct people accountability and focused on growth and career progression (not team lead or senior analyst).
• Demonstrated track record of performance managing individuals: setting expectations, delivering feedback, running improvement processes, and making difficult calls.
• Proven experience managing shift-based teams, ideally across time zones.
• Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar - Pylon experience not required but fast learning is essential).
• Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products.

Skills & Mindset

• Sharp eye for detail - you notice when something is off before it becomes a problem.
• Data-driven: comfortable pulling reports, spotting trends, and using insight to guide decisions rather than gut feel alone.
• Genuine enthusiasm for AI tools and automation - you actively look for ways to work smarter, not just harder.
• Able to translate support data into commercial language: CSAT, churn risk, ARR impact - and use it to influence stakeholders beyond the support function.
• Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations.
• Calm under pressure and decisive when it matters: able to triage competing priorities and keep the team focused.
• A genuine developer of people - patient, direct, and invested in bringing out the best in those around you. You find it rewarding to see someone improve, and frustrating when potential is left on the table.
• Collaborative and low-ego - you work well with Engineering, Product, and Customer Success without needing to own the credit.

What’s in it for you?

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best.
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.
• You will also get an annual budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Working from home budget
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme (Atlas) 
• Medical Insurance
• 7Card Subscription (upon request)

Super is looking for an analytical and detail-oriented Risk Analyst to assist the Risk team in developing quantitative risk metrics. This is a fantastic opportunity for someone who thrives at the intersection of risk management, data analysis, and automation.

You will work closely with the Risk Team and business stakeholders to help identify risks, assess the risk and develop mitigation strategies.  A key part of this role is assisting the Risk Team in developing key risk indicators and monitoring key metrics.

What you'll be doing:

• Identifying Vulnerabilities: Helping the business continuously scan business operations, financial transactions, andIT systems to find where the company is exposed to loss or failure.
• Crunching the Data: Extracting and analyzing large datasets using tools like Excel/Google sheets, SQL, Python to measure the likelihood and financial impact of specific risks.
• Developing Key Risk Indicators (KRIs): Helping the Risk team to develop specific, measurable metrics that act as early warning systems, alerting leadership when a risk is creeping past an acceptable threshold.
• Building Visual Reports: Translating complex data into clear, easy-to-read dashboards (using tools like Tableau, Power BI, or Looker) for executives who need quick insights.
• Driving Mitigation Strategies: Partnering with internal teams—like Audit, Legal, or Commercial—to design new controls or processes that lower the company's risk exposure.
• Monitoring Compliance: Ensuring the business is playing by the rules and adhering strictly to industry regulations and internal policies.

What we are looking for:

• Education: Bachelor’s degree in Risk Management, Accounting, Finance, or a related field.
• Experience: 2 years of experience in a relevant role.
• Core competencies:
  • Quantitative analysis, the ability to translate abstract risks into measurable, trackable metrics.
  • Cross-functional collaboration, partner with key stakeholders to pinpoint vulnerabilities.
  • Process automation, identify automation improvements.
  • Data visualisation and reporting, design continuous improvement monitoring dashboards to provide real-time risk reporting.

Soft Skills: Strong critical thinking, problem-solving abilities, and the capacity to explain complex situations in simple terms

Super is looking for an analytical and detail-oriented Risk Analyst to assist the Risk team in developing quantitative risk metrics. This is a fantastic opportunity for someone who thrives at the intersection of risk management, data analysis, and automation.

You will work closely with the Risk Team and business stakeholders to help identify risks, assess the risk and develop mitigation strategies.  A key part of this role is assisting the Risk Team in developing key risk indicators and monitoring key metrics.

What you'll be doing:

• Identifying Vulnerabilities: Helping the business continuously scan business operations, financial transactions, andIT systems to find where the company is exposed to loss or failure.
• Crunching the Data: Extracting and analyzing large datasets using tools like Excel/Google sheets, SQL, Python to measure the likelihood and financial impact of specific risks.
• Developing Key Risk Indicators (KRIs): Helping the Risk team to develop specific, measurable metrics that act as early warning systems, alerting leadership when a risk is creeping past an acceptable threshold.
• Building Visual Reports: Translating complex data into clear, easy-to-read dashboards (using tools like Tableau, Power BI, or Looker) for executives who need quick insights.
• Driving Mitigation Strategies: Partnering with internal teams—like Audit, Legal, or Commercial—to design new controls or processes that lower the company's risk exposure.
• Monitoring Compliance: Ensuring the business is playing by the rules and adhering strictly to industry regulations and internal policies.

What we are looking for:

• Education: Bachelor’s degree in Risk Management, Accounting, Finance, or a related field.
• Experience: 2 years of experience in a relevant role.
• Core competencies:
  • Quantitative analysis, the ability to translate abstract risks into measurable, trackable metrics.
  • Cross-functional collaboration, partner with key stakeholders to pinpoint vulnerabilities.
  • Process automation, identify automation improvements.
  • Data visualisation and reporting, design continuous improvement monitoring dashboards to provide real-time risk reporting.

Soft Skills: Strong critical thinking, problem-solving abilities, and the capacity to explain complex situations in simple terms

As the Project Portfolio Manager (Finance), you will be part of the Finance Transformation team that has overall responsibility for defining and overseeing the Finance Transformation Roadmap. The Finance Transformation team are a new addition to the Finance vertical and it will be important for the successful candidate to help the Head of Finance Transformation continue to build the credibility and value proposition of a Transformation team. So, a “can do” attitude and “willingness to get hands dirty” will be a prerequisite for success in the Role.

The Role will be responsible for a collection of projects for the Finance vertical of Super Group, for aligning them with strategic goals by prioritizing initiatives, optimizing resource allocation across projects, monitoring performance, and managing risks to ensure the portfolio delivers maximum value and meets business and Departmental objectives. The role requires strong analytical skills, strategic thinking, and the ability to collaborate with various stakeholders to make informed decisions regarding project selection, prioritization, and execution. 

The role will also require at times the successful candidate to play a hands-on role in assuming the role of Project manager, Business analyst, Change manager, and/or Stakeholder Engagement manager to ensure the right outcomes are achieved for the Finance internal customers and vertical. We aim to strike the right balance between being strategic and frugal with Super resources.

We're looking for someone who:

• Has strong academics, including degree level education and likely Big 4 background with 3-4 years PQE
• Has hands on experience of having been in a Finance Operational role and or leading Finance Projects. Ideally experiences should include Record to Report processes such as Month end Financial close, FP&A, Statutory Reporting, Direct and Indirect Taxation etc.
• Has proven experience in project management methodologies and best practices. 
• Has strong analytical and problem-solving skills to evaluate project performance and identify areas for improvement. 
• Has excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Has expertise in portfolio management tools and software. 
• Has understanding of financial analysis and budgeting principles to assess project viability. 
• Has leadership abilities to guide project teams and manage complex portfolio initiatives.
• Has experience of working in a multi-cultural and multi-location environment with an ability to work independently and priorities workload as part of a geographically dispersed team.
• Is enthusiastic and ability to take initiative and provide direction to others.
• Is organized self-starter, with drive and ambition to quickly make an impact within an evolving business.
• Has strong project management skills with an attention to detail.
• Has relevant sector experience would serve an advantage, such as Gaming background, digital, retail or e-Commerce.
• Is fluent in English with exceptional writing capabilities.
• Is an excellent communicator and good team and leadership skills, with ability to build close relationships with colleagues and key stakeholders.
• Has listed experience or within a high-growth business a benefit but not essential.
• Is able to provide support to colleagues at all levels including training where necessary

What you’ll be doing:

Key responsibilities:

Primary:

• Strategic Alignment:
  • Evaluate and select projects that align with the organizations and departments strategic vision and priorities. 
  • Analyze project proposals to assess their potential impact and alignment with business and departmental goals. 
  • Regularly communicate portfolio status and performance to key stakeholders, including senior management. 

• Resource Management:
  • Optimize resource allocation across projects within the portfolio to maximize efficiency and effectiveness. 
  • Identify resource constraints and proactively address potential bottlenecks. 
  • Collaborate with project managers to ensure efficient resource utilization. 

• Performance Monitoring:
  • Track key performance indicators (KPIs) of each project within the portfolio. 
  • Regularly assess project progress and identify areas for improvement. 
  • Generate reports to provide visibility into portfolio health and potential risks. 

• Risk Management:
  • Identify, assess, and mitigate potential risks across the project portfolio. 
  • Develop contingency plans to address potential issues and minimize impact. 
  • Monitor risk levels and escalate critical issues as needed. 

• Project Prioritization:
  • Utilize established criteria to prioritize projects based on business value, urgency, and resource availability. 
  • Facilitate decision-making processes to select projects for execution and potentially de-prioritize or cancel others. 

• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders across different departments. 
  • Communicate effectively to ensure alignment on portfolio goals and expectations. 
  • Address concerns and manage stakeholder expectations throughout the project lifecycle. 

Secondary: (on an as needs basis)

• Project Manager:

Oversee Business process reengineering and digital transformation projects, ensuring they stay on track with timelines, budget, and scope. 

• Business Analyst:

Analyze existing business processes, identify pain points, and define requirements for needful Transformation. 

• Change Manager:

Facilitate organizational change by communicating the transformation vision, training employees, and managing resistance. 

• Assist with ad-hoc projects and tasks (on an as needs basis)