Wolt is a Finnish technology company best known for our food delivery platform. We also partner with a wide variety of businesses, from grocery chains and retailers to online pharmacies. Wolt Drive — our delivery-as-a-service (DaaS) solution — is experiencing substantial growth in Romania and the broader Central European region. As a Wolt Drive Commerce Platform Sales Manager, you will be a key communicator between our local team and sales partners, ensuring optimal success for both Wolt and our partners.

What you’ll be doing

As Commerce Platform Sales Manager you’ll support the sales growth of Wolt Drive and  you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success.

Day-to-day in this role you’ll:

• Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive;
• Establish strategic partnerships with companies that benefit from last-mile delivery solutions;
• Identify new partnership and growth opportunities, using data and business insights to enhance performance;
• Work closely with retail and restaurant sales teams to expand existing partnerships into Wolt Drive. 

Our humble expectations

• Proven success in solution sales or business development;
• Experience in SaaS, marketplaces, e-commerce, or last-mile logistics sales is a strong advantage;
• Consultative sales approach with the ability to tailor solutions to specific partners
• Commercial mindset with the ability to identify and act on growth opportunities
• Comfortable collaborating internally to land long and complex deals
• Fluent in Romanian and English;

What we offer

• A fast-growing tech company with lots of career opportunities, both locally and internationally;
• Medical subscription – Regina Maria;
• Meal tickets;
• Monthly budget for sports activities;
• Employee Assistance Programme - therapy and wellbeing;
• Employee discount on all Wolt orders.

Next steps

If this sounds like an opportunity you’d like to pursue, apply today! 💙

Project Manager

Hybrid, Bangalore, India

JOB OVERVIEW

As a Project Manager, you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This role is focused on helping the customer implement Legion within budget and in time. During implementation, you will be prioritizing tasks, developing project plans, reporting to senior managers, liaising with customers, and attending customer meetings. The goal of the position is to ensure implementation milestones are accomplished on time and achieve business results for our customers. 

RESPONSIBILITIES AND DUTIES

• Manage multiple concurrent projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional customer-facing presentations such as Project Kick-off, User Acceptance Testing Kick-off, executive decks and more
• Lead and facilitate discussions and workshops with the customer
• Oversee project management documents, tools and methodologies including but not limited to risk management, change management, scope management, success criteria
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment 
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology and the Legion product

Customer Centric Consulting

• Develops long lasting relationships
• Actively set and manage expectations
• Understand, adapt and act within the customer’s organization and culture
• Continually acquires knowledge about our customers and solutions to grow adoption
• Manage difficult situations in a calm and structured way with timely internal and external communication to all levels of individuals
• Understands flexibility and learning how to prepare when needs change

Project Management

• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Identify and manage risks and issues involved in delivering the project
• Ensure project is running on time and to budget
• Provide project updates on a consistent basis to various stakeholders including strategy, adjustments, progress, or early warning on potential delays or priority conflicts
• Provide a seamless implementation journey and business results that drive high adoption
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional presentations for you to lead and facilitate discussions and workshops with customers
• Track relevant artifacts regarding customer success criteria, risk,  change, and scope management
• Work with teams within Legion to ensure support SLAs are met
• Use SmartSheet to create and update project plans and resource requests for varying complexities
• Manage changes to the project scope / timelines with change orders and SOWs, working with Solution Architects to validate the change
• Own project escalations, working with Principal Consulting Manager and Customer Success Manager in support of the customer
• Manage the relationship and coordinate activities across Legion, vendor and customer teams
• Communicates upcoming release themes and dates to the customer

Product Expertise

• Identify, report and prioritize bugs & enhancements
• Gains and maintains core product expertise for end users and configuration
• Grows product knowledge through regular release training
• Communicates upcoming release themes and dates to the customer

YOU WILL DO WELL IN THIS ROLE WHEN YOU…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption
• deliver projects within the budget outlined in the SOW
• demonstrate foresight to align customer expectations and project timelines, ensuring customer KPIs are met
• commit to the sustainability of project management discipline at Legion
• gain and continually grow knowledge of the Legion WFM solutions and best practices
• accept personal responsibility for that quality and timeliness of work
• set personal objectives that meet organizational needs
• are able to meet customer needs while also leading the functions of the PMO
• build positive relationships with peers while working remotely on projects executed across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

REQUIRED SKILLS AND QUALIFICATIONS

• 3+ years experience of enterprise software implementation program and project management
• Workforce Management and/or Retail experience
• Advanced PMP, CAPM or similar certification holder
• Experience with Agile scrum-based project management
• Experience leading implementation partners on a project
• Experience presenting at Executive Steering Committee meetings
• Organized and plans for customer meetings to get effective outcomes and ensure the customer is on track in the project plan
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; Superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Strong background in WFM system deployment methodology and processes
• Experience in operating environments in retail, hospitality, restaurant or other industries  to understand and identify labor challenges that Legion solves
• Experience establishing or improving a Project Management Office (PMO) leveraging AI
• Be familiar with compliance and labor laws and how they impact customers
• Personal passion and fervor for industry-leading next-generation technology 
• Experience training project managers and preparing for certification testing

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones. 

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Hybrid, Bucharest, Romania

JOB OVERVIEW

As a Project Manager, you will place the customer at the center of everything we do, making their journey simple, valuable, and delightful. This role is focused on helping the customer implement Legion within budget and in time. During implementation, you will be prioritizing tasks, developing project plans, reporting to senior managers, liaising with customers, and attending customer meetings. The goal of the position is to ensure implementation milestones are accomplished on time and achieve business results for our customers. 

RESPONSIBILITIES AND DUTIES

• Manage multiple concurrent projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional customer-facing presentations such as Project Kick-off, User Acceptance Testing Kick-off, executive decks and more
• Lead and facilitate discussions and workshops with the customer
• Oversee project management documents, tools and methodologies including but not limited to risk management, change management, scope management, success criteria
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Recommend best practices for using Legion to help store managers and team member’s to get the most from their Legion investment 
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology and the Legion product

Customer Centric Consulting

• Develops long lasting relationships
• Actively set and manage expectations
• Understand, adapt and act within the customer’s organization and culture
• Continually acquires knowledge about our customers and solutions to grow adoption
• Manage difficult situations in a calm and structured way with timely internal and external communication to all levels of individuals
• Understands flexibility and learning how to prepare when needs change

Project Management

• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Identify and manage risks and issues involved in delivering the project
• Ensure project is running on time and to budget
• Provide project updates on a consistent basis to various stakeholders including strategy, adjustments, progress, or early warning on potential delays or priority conflicts
• Provide a seamless implementation journey and business results that drive high adoption
• Manage the work delivered by the project team and ensure it meets Legion quality standards
• Create professional presentations for you to lead and facilitate discussions and workshops with customers
• Track relevant artifacts regarding customer success criteria, risk,  change, and scope management
• Work with teams within Legion to ensure support SLAs are met
• Use SmartSheet to create and update project plans and resource requests for varying complexities
• Manage changes to the project scope / timelines with change orders and SOWs, working with Solution Architects to validate the change
• Own project escalations, working with Principal Consulting Manager and Customer Success Manager in support of the customer
• Manage the relationship and coordinate activities across Legion, vendor and customer teams
• Communicates upcoming release themes and dates to the customer

Product Expertise

• Identify, report and prioritize bugs & enhancements
• Gains and maintains core product expertise for end users and configuration
• Grows product knowledge through regular release training
• Communicates upcoming release themes and dates to the customer

YOU WILL DO WELL IN THIS ROLE WHEN YOU…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption
• deliver projects within the budget outlined in the SOW
• demonstrate foresight to align customer expectations and project timelines, ensuring customer KPIs are met
• commit to the sustainability of project management discipline at Legion
• gain and continually grow knowledge of the Legion WFM solutions and best practices
• accept personal responsibility for that quality and timeliness of work
• set personal objectives that meet organizational needs
• are able to meet customer needs while also leading the functions of the PMO
• build positive relationships with peers while working remotely on projects executed across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

REQUIRED SKILLS AND QUALIFICATIONS

• 3+ years experience of enterprise software implementation program and project management
• Workforce Management and/or Retail experience
• Advanced PMP, CAPM or similar certification holder
• Experience with Agile scrum-based project management
• Experience leading implementation partners on a project
• Experience presenting at Executive Steering Committee meetings
• Organized and plans for customer meetings to get effective outcomes and ensure the customer is on track in the project plan
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; Superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Strong background in WFM system deployment methodology and processes
• Experience in operating environments in retail, hospitality, restaurant or other industries  to understand and identify labor challenges that Legion solves
• Experience establishing or improving a Project Management Office (PMO) leveraging AI
• Be familiar with compliance and labor laws and how they impact customers
• Personal passion and fervor for industry-leading next-generation technology 
• Experience training project managers and preparing for certification testing

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Bucharest.

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English (proficient level) and Romanian proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Senior Consultant 

Hybrid, Bucharest, Romania

JOB OVERVIEW

As a Legion Senior Consultant, you lead the evolution of our implementation methodology, learning from our experiences.  This role also ensures that our Consultants are achieving a level of consulting certification that promotes the goals of our customers, as defined within a statement of work. This is an individual contributor role that is focused on leading the customer to implement well-designed workforce management solutions that streamline operational efficiency. During implementation, you will be configuring, testing, delivering the system and supporting customer training.

RESPONSIBILITIES AND DUTIES 

Sr. Consultant Core Activities

• Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Configure Legion products according to the solution blueprint
• Provide configuration reviews and configuration knowledge transfers to the customer
• Assist customers with software testing along with roll-out activities such as data loads and system initialization 
• Deliver live customer training for areas such as training the trainer for administrators and store managers 
• Lead and facilitate discussions and workshops with the customer
• Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product
• Define, manage, and deliver on customer expectations throughout the implementation process

Customer Centric Consulting

• Providing leading practices to ensure customers are maximizing the value of their Legion solution
• Actively set and manage expectations
• Continually acquire knowledge about our customers and solutions to grow adoption
• Comfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planning

Consulting Practices

• Implement processes that support the efficient execution of phases within the Legion value-driven implementation methodology
• Define consulting  leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement Manager
• Work with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultants
• Understand and prevent scope creep
• Use Legion project management tools to manage configuration tasks assigned within the implementation project plan

Product Expertise

• Product expert in core Legion modules
• Maintain core product expertise for end users and configuration
• Grow product knowledge through regular release training
• Communicate upcoming release themes and dates to the customer
• Identify, report, and prioritize bugs & enhancements

REQUIRED SKILLS AND QUALIFICATIONS

• 5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success 
• Bachelor's degree or equivalent experience
• Highly motivated, enthusiastic team player, driven by delighting customers 
• Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust 
• Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills 

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• 7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success 
• Workforce management planning experience in a retail environment
• Experience mentoring and training software implementation Consultants

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Remote, Mexico

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

Technical Account Manager (TAM)

Hybrid, Bucharest, Romania

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Meal Vouchers

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

As a Project Business Analyst, you will be part of the Finance Transformation team that has overall responsibility for defining and overseeing the Finance Transformation Roadmap. The Finance Transformation team are a new addition to the Finance vertical and it will be important for the successful candidate to help the Head of Finance Transformation continue to build the credibility and value proposition of a Transformation team. So, a “can do” attitude and “willingness to get hands dirty” will be a prerequisite for success in the Role.

The Role will be responsible for identifying, analyzing, and documenting business requirements within a project, ensuring that the proposed solution aligns with the organization's goals by collaborating with stakeholders to gather needs, translate them into functional specifications, and monitor project execution to guarantee successful delivery; essentially acting as a bridge between the business and technical teams throughout the project lifecycle. 

What you'll be doing:

Key responsibilities:

Primary:

• Requirement Gathering:

Conduct interviews, workshops, and surveys to gather detailed business requirements from stakeholders, understanding their pain points and desired outcomes. 

• Requirement Analysis:

Analyze gathered requirements, identify gaps, and prioritize features to ensure feasibility and alignment with project objectives. 

• Documentation:

Create comprehensive documentation including user stories, functional specifications, process flow diagrams, and data models to clearly define project scope. 

• Solution Design:

Collaborate with development teams to translate requirements into technical designs, considering system architecture and potential solutions. 

• Stakeholder Management:

Communicate project updates and requirements to stakeholders, manage expectations, and address concerns effectively. 

• Testing and Quality Assurance:

Participate in testing phases, reviewing test cases and ensuring the developed solution meets functional specifications. 

• Project Monitoring:

Track project progress against defined milestones, identify potential risks, and propose mitigation strategies. 

• Data Analysis:

Utilize data analysis techniques to identify trends and patterns, supporting decision-making throughout the project lifecycle. 

Secondary:

• Assist with ad-hoc projects and tasks (on an as needs basis)

We are looking for someone who has:

• Business Acumen: Strong understanding of business processes, operations, and key performance indicators. 
• Analytical Skills: Ability to analyze complex data, identify patterns, and draw meaningful conclusions. 
• Communication Skills: Fluent in English. Excellent written and verbal communication to effectively convey technical concepts to both technical and non-technical audiences. 
• Requirement Engineering: Expertise in eliciting, analyzing, and documenting business requirements. 
• Project Management: Basic understanding of project management methodologies and principles. 
• Technical Skills: Familiarity with relevant software development tools and techniques, depending on the project domain. 
• Strong academics, including degree level education.
• Experience of working in a multi-cultural and multi-location environment with an ability to work independently and priorities workload as part of a geographically dispersed team.
• Enthusiastic and ability to take initiative and provide direction to others.
• Organized self-starter, with drive and ambition to quickly make an impact within an evolving business.
• Relevant sector experience would serve an advantage, such as Gaming background, digital, retail or e-Commerce.
• Listed experience or within a high-growth business a benefit but not essential.
• Provide support to colleagues at all levels including training where necessary.

Other considerations:

• Primarily Romania-based/hybrid role with some travel required to other key locations/offices.
• Travel will be required in the early stages of projects scoping, during project kick-off, training, and hyper care to other locations of 2-3 days per week on a fortnightly basis.

As the Project Portfolio Manager (Finance), you will be part of the Finance Transformation team that has overall responsibility for defining and overseeing the Finance Transformation Roadmap. The Finance Transformation team are a new addition to the Finance vertical and it will be important for the successful candidate to help the Head of Finance Transformation continue to build the credibility and value proposition of a Transformation team. So, a “can do” attitude and “willingness to get hands dirty” will be a prerequisite for success in the Role.

The Role will be responsible for a collection of projects for the Finance vertical of Super Group, for aligning them with strategic goals by prioritizing initiatives, optimizing resource allocation across projects, monitoring performance, and managing risks to ensure the portfolio delivers maximum value and meets business and Departmental objectives. The role requires strong analytical skills, strategic thinking, and the ability to collaborate with various stakeholders to make informed decisions regarding project selection, prioritization, and execution. 

The role will also require at times the successful candidate to play a hands-on role in assuming the role of Project manager, Business analyst, Change manager, and/or Stakeholder Engagement manager to ensure the right outcomes are achieved for the Finance internal customers and vertical. We aim to strike the right balance between being strategic and frugal with Super resources.

We're looking for someone who:

• Has strong academics, including degree level education and likely Big 4 background with 3-4 years PQE
• Has hands on experience of having been in a Finance Operational role and or leading Finance Projects. Ideally experiences should include Record to Report processes such as Month end Financial close, FP&A, Statutory Reporting, Direct and Indirect Taxation etc.
• Has proven experience in project management methodologies and best practices. 
• Has strong analytical and problem-solving skills to evaluate project performance and identify areas for improvement. 
• Has excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
• Has expertise in portfolio management tools and software. 
• Has understanding of financial analysis and budgeting principles to assess project viability. 
• Has leadership abilities to guide project teams and manage complex portfolio initiatives.
• Has experience of working in a multi-cultural and multi-location environment with an ability to work independently and priorities workload as part of a geographically dispersed team.
• Is enthusiastic and ability to take initiative and provide direction to others.
• Is organized self-starter, with drive and ambition to quickly make an impact within an evolving business.
• Has strong project management skills with an attention to detail.
• Has relevant sector experience would serve an advantage, such as Gaming background, digital, retail or e-Commerce.
• Is fluent in English with exceptional writing capabilities.
• Is an excellent communicator and good team and leadership skills, with ability to build close relationships with colleagues and key stakeholders.
• Has listed experience or within a high-growth business a benefit but not essential.
• Is able to provide support to colleagues at all levels including training where necessary

What you’ll be doing:

Key responsibilities:

Primary:

• Strategic Alignment:
  • Evaluate and select projects that align with the organizations and departments strategic vision and priorities. 
  • Analyze project proposals to assess their potential impact and alignment with business and departmental goals. 
  • Regularly communicate portfolio status and performance to key stakeholders, including senior management. 

• Resource Management:
  • Optimize resource allocation across projects within the portfolio to maximize efficiency and effectiveness. 
  • Identify resource constraints and proactively address potential bottlenecks. 
  • Collaborate with project managers to ensure efficient resource utilization. 

• Performance Monitoring:
  • Track key performance indicators (KPIs) of each project within the portfolio. 
  • Regularly assess project progress and identify areas for improvement. 
  • Generate reports to provide visibility into portfolio health and potential risks. 

• Risk Management:
  • Identify, assess, and mitigate potential risks across the project portfolio. 
  • Develop contingency plans to address potential issues and minimize impact. 
  • Monitor risk levels and escalate critical issues as needed. 

• Project Prioritization:
  • Utilize established criteria to prioritize projects based on business value, urgency, and resource availability. 
  • Facilitate decision-making processes to select projects for execution and potentially de-prioritize or cancel others. 

• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders across different departments. 
  • Communicate effectively to ensure alignment on portfolio goals and expectations. 
  • Address concerns and manage stakeholder expectations throughout the project lifecycle. 

Secondary: (on an as needs basis)

• Project Manager:

Oversee Business process reengineering and digital transformation projects, ensuring they stay on track with timelines, budget, and scope. 

• Business Analyst:

Analyze existing business processes, identify pain points, and define requirements for needful Transformation. 

• Change Manager:

Facilitate organizational change by communicating the transformation vision, training employees, and managing resistance. 

• Assist with ad-hoc projects and tasks (on an as needs basis)

Bolt Food is expanding beyond restaurants and groceries - and we’re ready to bring fast delivery to new retail categories such as pharmacies, beauty, pet, sports and specialty stores. We want people to get more of what they need, when they need it - and this role will help make that possible.

We’re looking for a Business Development Manager who can both open doors and grow business, managing a broad portfolio of retail partners and helping shape the next stage of our platform’s expansion in Romania.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

You will be responsible for signing new retail partners across multiple categories and helping them succeed on Bolt Food. You’ll create a strong pipeline, pitch our value proposition, negotiate agreements and support new partners through launch and early growth phases.

Once onboarded, you’ll continue to guide performance - identifying visibility opportunities, supporting operational readiness and ensuring partners see results quickly.

This role combines business development and account growth in a fast-paced environment where your impact will be immediately visible.

• Identify, pitch and negotiate partnerships with key retailers across pharmacy, beauty, pet, sports, flowers and other relevant categories.
• Own a diverse and growing portfolio of partners - from onboarding to commercial acceleration.
• Drive order and revenue growth through campaigns, visibility and assortment opportunities.
• Build strong, trusted relationships with partner decision-makers.
• Use performance data to diagnose issues and drive improvements fast.
• Work closely with Ops, Marketing and Product teams to ensure partners are set up for success.

• 3 - 6 years of experience in business development, partnerships or commercial roles (retail, FMCG, marketplaces or tech preferred).
• Strong negotiation and communication skills with senior stakeholders.
• A balanced hunter + farmer mindset - able to create momentum and sustain it.
• Solid understanding of how retailers grow through digital channels.
• Data-driven approach - you use insights to influence and act.
• High ownership, structure and urgency - you move quickly and follow through.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.