What is Candlelight? 

• Candlelight concerts are a unique musical and sensory experience created by the stunning ambience of candlelight. These concerts allow you to enjoy some of the most famous works of classical music in a completely new way and in various spectacular locations.
• The concerts highlight talent from upcoming talent to professional musicians
• Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more.

We are seeking Event Managers to join our on site events team to assist and manage Fever Originals’ flagship experience, Candlelight. This position is freelance (being able to issue an invoice is a must) and with flexible hours varying month to month dependent on availability, which may be extended, lead to other Fever Originals event work or permanent opportunities in the future, with flexibility to travel across Cyprus as required for events.

Roles and responsibilities include, but are not limited to:

• Follow instructions (including materials,) provided by the manager to deliver events
• Manage and keep to scheduled event timings provided by manager 
• Implement new or amended production details, company policies and procedures
• Artist Liaison
• Report and feedback issues and queries to managers
• Production management
• Handling on site logistical issues 
• Manage vocal microphone channels and aux music on sound desk, and distribution and use of microphones 
• Managing and directing soundcheck
• Managing all vendors
• Briefing and liaising with venue
• Directing, managing, supporting and briefing team.
• Host event 
• Main point of contact for event
• Dealing with customer queries and complaints
• Ensuring high quality execution of event
• Event reports and incident report forms 
• Managing unforeseen circumstances and emergencies
• Providing photographs and feedback after each event to manager
• Encouraging high performance and implementing improvements with individual team members and the entire team.
  

Preferred skills and attributes are:

• 2+ years event management experience (mandatory)
• Keen interest and passion in live music and delivering events (preferred)
• Sound engineering skills (desirable)
• Public speaking (desirable)
• Exceptional customer service (required)
• Highly competent in team/people management  (required)
• Assertive and measured in a high pressure environment (required)
• Strong problem solving skills (required)
• Can do attitude (required)
• Flexible (required)
• Leading by example (required)
• Works well under pressure (required)

About the role:

We are seeking a Scaled Customer Success Manager to join our team and play a critical role in helping our Wrike customers maximize the value they gain from our platform. As a key member of our Wrike Self Service team, you will work directly with a diverse customer base, driving product adoption, increasing customer satisfaction, and identifying opportunities for growth. Your focus will be on handling a high volume of accounts using a scalable approach to customer engagement.

Your Impact:

• Implement Engagement Strategies: Develop and execute engagement strategies, combining scalable digital plays (e.g., running webinars with customers, automated email campaigns, in-app messaging) with targeted 1:1 interactions to enhance product adoption and user engagement.
• Drive Product Adoption: Focus on scalable approaches to drive product adoption and satisfaction.
• Customer Engagement: Engage with customers through digital channels to ensure they realize the full value of the Wrike platform.
• Identify Growth Opportunities: Leverage insights from digital interactions to identify and nurture potential opportunities for account expansion.
• Monitor Customer Health at Scale: Use digital tools and analytics to monitor customer health metrics, identify trends, and recommend strategies for retention and growth (GRR and NRR).
• Promote a Digital-First Culture: Contribute to establishing best practices and a digital-first approach in customer success initiatives across the company.

Your Qualifications:

• 2+ Years of Experience: Proven experience in a Scale Customer Success, Account Management, or similar customer-facing role, preferably within the SaaS industry.
• Customer-Centric Mindset: A strong focus on understanding customer needs and delivering value to help them achieve their goals.
• Discipline and Organization: Exceptional organizational skills with the ability to manage large volumes of activities efficiently, ensuring that both quality and quantity of engagement are maintained.
• Curiosity and Learning: A high degree of curiosity and a willingness to continuously learn and grow in your role.
• Digital Engagement Experience: Experience in driving digital engagement campaigns
• Business Acumen: Solid understanding of business processes and negotiation, particularly in an enterprise customer context, as well as having a data driven mindset.
• Ability to communicate written and orally in German and English

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

#LI-AT1

Job Overview

Wargaming, a global online game developer and publisher, including World of Tanks and World of Warships, is seeking a Head of Outsourcing Centre of Excellence (CoE) to define, build, and lead a centralized outsourcing capability across the organization. Reporting directly to the Group Chief Operating Officer, this role will shape and execute a global outsourcing strategy that enhances scalability, optimizes vendor ecosystems, and ensures consistent quality across all external partnerships.

The scope spans game development, art production, QA, localization, live operations, player support, and corporate functions (e.g., Finance, HR, Procurement, IT services) - making it critical to both product delivery and enterprise operations.

This role carries a clear transformation mandate: to consolidate, standardize, and optimize a fragmented global outsourcing landscape into a centrally governed, high-performing model delivering measurable improvements in cost efficiency, quality, speed, and service outcomes.

Reports to

Group Chief Operating Officer

What will you do?

• Transformation Mandate & Strategy
• Lead the enterprise-wide transformation of outsourcing across development, player support, and corporate functions
• Define and implement a target operating model covering governance, vendor segmentation, tooling, and global standards
• Deliver measurable outcomes, including cost optimization, vendor consolidation, service quality improvements, cycle time reduction, and CSAT uplift
• Leadership & Executive Partnership
• Partner closely with the Group COO and senior leadership to define priorities and track transformation delivery
• Act as the executive owner of outsourcing performance across all domains
• Drive alignment across studios and corporate functions, leading change in a complex, matrixed environment
• Vendor Ecosystem Rationalization
• Assess and rationalize the global vendor portfolio across development, player support/BPO, and corporate services providers
• Establish tiered vendor strategies, preferred partner frameworks, and long-term strategic relationships
• Oversee vendor selection, contracting, governance, and performance management
• Operational Excellence & Integration
• Standardize processes and integrate outsourcing into internal workflows across production, player support, and corporate functions
• Implement consistent KPIs and SLAs (e.g., cost, delivery timelines, quality metrics, CSAT, service efficiency)
• Introduce tools and frameworks to improve visibility, forecasting, and scalability
• Performance & Continuous Improvement
• Establish robust reporting, benchmarking, and performance management frameworks across all outsourcing categories
• Drive continuous improvement initiatives and best practices via the CoE
• Build internal capability and governance to sustain long-term performance

What are we looking for?

• Extensive experience in outsourcing, vendor management, or external operations across multiple domains (e.g., gaming, technology, BPO, shared services)
• Proven track record of leading large-scale, enterprise outsourcing transformations, including vendor consolidation and operating model redesign
• Experience across both product-facing (development, QA, player support) and corporate functions (e.g., Finance, HR, IT, shared services)
• Demonstrated success in building and scaling Centres of Excellence or centralized operating models
• Strong leadership presence with experience influencing C-level stakeholders
• Deep commercial expertise, including complex vendor negotiations and cost optimization strategies
• Experience operating in a global, matrixed organization

What additional skills will help you stand out?

• Strong understanding of AAA production pipelines and live service operations
• Experience managing global player support/BPO environments (24/7, multilingual)
• Experience with outsourcing in corporate/shared services environments (e.g., Finance operations, HR services, IT support)
• Established network of vendors across development, BPO, and corporate service providers
• Experience driving organizational change and adoption at scale

Work mode

• Preferred location is Cyprus – relocation support can be provided
• Other key locations include, UK and Czech Republic
• Hybrid with International Travel
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days) 
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 
• Sick Leave (10 days top-up to statutory allowance per year)
• Maternity Leave (18 weeks top-up to statutory allowance per case)
• Career development and education opportunities within the company
• English Language courses fully covered by the company upon Manager’s approval
• Premium Private Health Care
• Mental well-being program (iFeel)
• Onsite gym and spa
• Free parking close to the Nicosia offices, based on availability
• Free drinks-equipped kitchen in every floor building
• Eurobank benefits (if applicable)
• Employee discounts (e.g. restaurants, bars, etc.)
• Personal Gaming Account 
• Onsite canteen with subsidized prices for food and drinks
• Company events, Social Clubs
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.

Job Overview

Wargaming, a global online game developer and publisher, including World of Tanks and World of Warships, is seeking a Head of Outsourcing Centre of Excellence (CoE) to define, build, and lead a centralized outsourcing capability across the organization. Reporting directly to the Group Chief Operating Officer, this role will shape and execute a global outsourcing strategy that enhances scalability, optimizes vendor ecosystems, and ensures consistent quality across all external partnerships.

The scope spans game development, art production, QA, localization, live operations, player support, and corporate functions (e.g., Finance, HR, Procurement, IT services) - making it critical to both product delivery and enterprise operations.

This role carries a clear transformation mandate: to consolidate, standardize, and optimize a fragmented global outsourcing landscape into a centrally governed, high-performing model delivering measurable improvements in cost efficiency, quality, speed, and service outcomes.

Reports to

Group Chief Operating Officer

What will you do?

• Transformation Mandate & Strategy
• Lead the enterprise-wide transformation of outsourcing across development, player support, and corporate functions
• Define and implement a target operating model covering governance, vendor segmentation, tooling, and global standards
• Deliver measurable outcomes, including cost optimization, vendor consolidation, service quality improvements, cycle time reduction, and CSAT uplift
• Leadership & Executive Partnership
• Partner closely with the Group COO and senior leadership to define priorities and track transformation delivery
• Act as the executive owner of outsourcing performance across all domains
• Drive alignment across studios and corporate functions, leading change in a complex, matrixed environment
• Vendor Ecosystem Rationalization
• Assess and rationalize the global vendor portfolio across development, player support/BPO, and corporate services providers
• Establish tiered vendor strategies, preferred partner frameworks, and long-term strategic relationships
• Oversee vendor selection, contracting, governance, and performance management
• Operational Excellence & Integration
• Standardize processes and integrate outsourcing into internal workflows across production, player support, and corporate functions
• Implement consistent KPIs and SLAs (e.g., cost, delivery timelines, quality metrics, CSAT, service efficiency)
• Introduce tools and frameworks to improve visibility, forecasting, and scalability
• Performance & Continuous Improvement
• Establish robust reporting, benchmarking, and performance management frameworks across all outsourcing categories
• Drive continuous improvement initiatives and best practices via the CoE
• Build internal capability and governance to sustain long-term performance

What are we looking for?

• Extensive experience in outsourcing, vendor management, or external operations across multiple domains (e.g., gaming, technology, BPO, shared services)
• Proven track record of leading large-scale, enterprise outsourcing transformations, including vendor consolidation and operating model redesign
• Experience across both product-facing (development, QA, player support) and corporate functions (e.g., Finance, HR, IT, shared services)
• Demonstrated success in building and scaling Centres of Excellence or centralized operating models
• Strong leadership presence with experience influencing C-level stakeholders
• Deep commercial expertise, including complex vendor negotiations and cost optimization strategies
• Experience operating in a global, matrixed organization

What additional skills will help you stand out?

• Strong understanding of AAA production pipelines and live service operations
• Experience managing global player support/BPO environments (24/7, multilingual)
• Experience with outsourcing in corporate/shared services environments (e.g., Finance operations, HR services, IT support)
• Established network of vendors across development, BPO, and corporate service providers
• Experience driving organizational change and adoption at scale

Work mode

• Preferred location is Cyprus – relocation support can be provided
• Other key locations include, UK and Czech Republic
• Hybrid with International Travel
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Guildford include:

• 5 weeks of Annual Leave per calendar year - increasing over time to a maximum 30 days per year, with the ability to buy up to an additional 5 days through our holiday buy scheme
• Additional paid time off (Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation and enhanced Maternity & Paternity Leave Benefits
• Dog-friendly office
• Onsite canteen (with an endless supply of free snacks and drinks)
• Video games area
• Family coverage for Private Medical Insurance (pre-existing conditions are covered), Life Insurance, Pension scheme offering a matched 4% tax free employee contribution
• Mental well-being program (iFeel)
• Wellbeing perks (Mental Health Days, Dedicated Well-being room, Team of Mental Heath First Aiders)
• Career development and education opportunities within the company
• Employee discounts via Perkbox
• Personal Wargaming Gaming Account
• Company events (including events for partners/children)
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward
• One of the main European hubs for game development with 25 years of experience on the market

Please submit your CV in English to ensure smooth processing and review.

Job Overview

Wargaming, a global online game developer and publisher, including World of Tanks and World of Warships, is seeking a Head of Outsourcing Centre of Excellence (CoE) to define, build, and lead a centralized outsourcing capability across the organization. Reporting directly to the Group Chief Operating Officer, this role will shape and execute a global outsourcing strategy that enhances scalability, optimizes vendor ecosystems, and ensures consistent quality across all external partnerships.

The scope spans game development, art production, QA, localization, live operations, player support, and corporate functions (e.g., Finance, HR, Procurement, IT services) - making it critical to both product delivery and enterprise operations.

This role carries a clear transformation mandate: to consolidate, standardize, and optimize a fragmented global outsourcing landscape into a centrally governed, high-performing model delivering measurable improvements in cost efficiency, quality, speed, and service outcomes.

Reports to

Group Chief Operating Officer

What will you do?

• Transformation Mandate & Strategy
• Lead the enterprise-wide transformation of outsourcing across development, player support, and corporate functions
• Define and implement a target operating model covering governance, vendor segmentation, tooling, and global standards
• Deliver measurable outcomes, including cost optimization, vendor consolidation, service quality improvements, cycle time reduction, and CSAT uplift
• Leadership & Executive Partnership
• Partner closely with the Group COO and senior leadership to define priorities and track transformation delivery
• Act as the executive owner of outsourcing performance across all domains
• Drive alignment across studios and corporate functions, leading change in a complex, matrixed environment
• Vendor Ecosystem Rationalization
• Assess and rationalize the global vendor portfolio across development, player support/BPO, and corporate services providers
• Establish tiered vendor strategies, preferred partner frameworks, and long-term strategic relationships
• Oversee vendor selection, contracting, governance, and performance management
• Operational Excellence & Integration
• Standardize processes and integrate outsourcing into internal workflows across production, player support, and corporate functions
• Implement consistent KPIs and SLAs (e.g., cost, delivery timelines, quality metrics, CSAT, service efficiency)
• Introduce tools and frameworks to improve visibility, forecasting, and scalability
• Performance & Continuous Improvement
• Establish robust reporting, benchmarking, and performance management frameworks across all outsourcing categories
• Drive continuous improvement initiatives and best practices via the CoE
• Build internal capability and governance to sustain long-term performance

What are we looking for?

• Extensive experience in outsourcing, vendor management, or external operations across multiple domains (e.g., gaming, technology, BPO, shared services)
• Proven track record of leading large-scale, enterprise outsourcing transformations, including vendor consolidation and operating model redesign
• Experience across both product-facing (development, QA, player support) and corporate functions (e.g., Finance, HR, IT, shared services)
• Demonstrated success in building and scaling Centres of Excellence or centralized operating models
• Strong leadership presence with experience influencing C-level stakeholders
• Deep commercial expertise, including complex vendor negotiations and cost optimization strategies
• Experience operating in a global, matrixed organization

What additional skills will help you stand out?

• Strong understanding of AAA production pipelines and live service operations
• Experience managing global player support/BPO environments (24/7, multilingual)
• Experience with outsourcing in corporate/shared services environments (e.g., Finance operations, HR services, IT support)
• Established network of vendors across development, BPO, and corporate service providers
• Experience driving organizational change and adoption at scale

Work mode

• Preferred location is Cyprus – relocation support can be provided
• Other key locations include, UK and Czech Republic
• Hybrid with International Travel
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Prague include:

• 5 weeks of Annual Leave per calendar year
• Additional paid time off 
• Sick Leave Compensation, Maternity & Paternity Leave Benefits  
• Career development and education opportunities within the company
• Meal card contribution
• Public transportation allowance
• Premium private healthcare
• Mental well-being program (iFeel)
• Multisport Employee discounts
• Personal Gaming Account 
• Coffee, fruits, and snacks in the office
• Company events
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward  

Please submit your CV in English to ensure smooth processing and review.

About the Role:  

Wrike’s Backend Reliability (BRE) team is the backbone of our backend infrastructure and the guardian of our uptime. Our mission is to achieve and sustain 99.99% availability while building the tools, components, and safety nets that the entire engineering organization relies on. As a Senior / Staff Backend Engineer on this team, you won’t just close tickets - you’ll architect core reliability solutions that shape how Wrike scales, performs, and recovers from failure.

Your Impact:  

• Design, build, and maintain critical reliability components such as HTTP rate limiters, internal DB schema migration tools, circuit breakers, and distributed Redis-based caching.  
• Troubleshoot complex production issues, optimize PostgreSQL usage, and ensure our distributed systems remain performant and stable under high load.  
• Lead preliminary investigations during severe production incidents: identify likely root causes, assess impact, and propose mitigation options. The long-term fixes are then implemented by the owning team, based on your findings.  
• Create scalable, reusable tools and frameworks that help other engineering teams build more resilient services.  
• Leverage AI-powered tools and coding agents to accelerate development, analyze architectures, and automate repetitive or error-prone tasks.  
• Influence reliability best practices across engineering by sharing knowledge, reviewing designs, and setting high technical standards.

Your Qualifications:  

• Strong expertise with Java/JVM, building scalable, high-performance backend systems; open to leveraging other languages when appropriate.  
• Solid understanding of distributed systems concepts, including high availability, CAP theorem, and fault tolerance.  
• Deep experience with relational databases (PostgreSQL) and key–value / non-relational storages (Redis).  
• Practical experience with containerization and cloud-native environments, including Docker and Kubernetes.  
• Hands-on experience with message brokers such as RabbitMQ or Kafka.  
• Ability to work independently with minimal supervision, using critical thinking to question assumptions and validate your own decisions.  
• Strong written and spoken English skills suitable for collaborating in an international engineering environment.

Standout Qualities:  

• Background in infrastructure engineering or Site Reliability Engineering (SRE), including infrastructure-as-code practices.  
• Experience leading technical initiatives, driving cross-team projects, and mentoring other engineers while remaining an individual contributor.  
• Familiarity with observability and monitoring stacks (e.g., Graylog, Zabbix, Grafana) and/or data analytics tools such as BigQuery.  
• A strong interest in how complex systems fail and a track record of designing them to recover gracefully.

Team Dynamics:  

You will join the Backend Reliability (BRE) team, a small, highly specialized, senior group focused solely on Wrike’s reliability. The team operates as an internal “reliability task force,” partnering closely with product and platform engineering teams across the company. You’ll collaborate with other senior engineers who value autonomy, deep technical discussions, and rigorous engineering practices. The culture is ownership-driven: you are trusted to manage your time, make architectural decisions, and drive initiatives to completion.

Our Work Style:  

The BRE team works on core backend and infrastructure services that support millions of users. We operate in a collaborative environment that values clear communication, thoughtful design, and fast feedback loops.  

• Tech focus areas include: Java/JVM-based services, PostgreSQL, Redis, Docker, Kubernetes, RabbitMQ/Kafka, and observability/monitoring tools.  
• We encourage the use of modern AI-based tooling and coding agents as part of daily development and troubleshooting workflows.  
• Work is organized with an emphasis on impact and reliability goals rather than ticket volume, giving you room for deep work and long-term improvements.  
• Hybrid work mode (Prague, Czech Republic / Nicosia, Cyprus), with flexibility to balance focused individual work and collaborative sessions.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Interview with a Recruiter
• Technical interview
• System Design Interview
• Cultural interview 
  

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1 

About the Role:

Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way. 

Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.

You will be part of the incredible Wrike Engagement Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”

Your Impact:

• Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
• Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
• Maximize customer lifetime by helping them unlock the most product value
• Drive the adoption across the customers’ teams
• Drive Net Retention via upsell and cross sell

Your Qualifications:

• 1+ years of work experience in a customer ­facing role (Customer Success, Account Management, Customer Support,  etc)
• Fluent English
• Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
• Keen business sense to discover and understand customer business objectives and pain points 
• Passionate about teaching/instilling knowledge in others
• Willing to dive into technical details of a product to understand it thoroughly
• Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
• Prepare to work evening shift (16:30 - 01:00)
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
• Excellent organization, note-taking, and time management skills

Standout Qualities:

• Energetic, critical thinker, generally curious, problem solver
• Passionate about learning and improving every day, motivated to excel
• Open to feedback, coachable
• Strong team player
• Self Starter with strong ownership skills, willing to go above and beyond the job description
• Creative and innovative

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

About the Role: 

Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join our team as a Customer Success Manager. You will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA. In this role you should have experience understanding customers’ business strategies and leading them to their desired outcomes. You will have a growth mindset who can provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.

Team Dynamics:

You will be part of the incredible international globally distributed Customer Success Team and will work alongside other talented and passionate CSMs in an environment that prizes growth mindset, mutual support, and creative problem-solving.

Your Impact:

• By building strong customer relationships and act as the Wrike advocate to our customers throughout their Wrike journey
• By partnering with customers to establish clear business goals, timelines, priorities and metrics of success. (executing success plans & EBRs)
• By creating, executing and managing comprehensive engagement and communication strategies that proactively ensure customer ROI and NET MRR growth.
• By serving as the Wrike subject matter expert (SME) in providing guidance and addressing challenges on work management to customers
• By being a Team Player. You’ll be collaborating with multiple teams on a regular basis (Sales, Professional Services, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• By monitoring your entire book of business and work towards targets, leveraging key account metrics to identify areas of opportunity as well as managing churn avoidance.
• By maintaining and leveraging our Customer Success Management platform to maintain detailed customer centric actions and communication plans
• By leading end-to-end Success Plan execution, connecting customer objectives to measurable outcomes, and holding accountability for delivering and evidencing value over time.

This is an 18-month contract position for a maternity cover 

Your Qualifications: 

• Full fluency in English and German 
•  2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership.
• Knowledge and hands-on experience in project management, business process redesign, and change management.
• Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
• Willing to dive into technical details of a product to understand it thoroughly

Standout Qualities: 

• Having a problem solver mentality, being a critical thinker and generally curious
• A passion for learning and improving every day, motivated to excel
• Openness to receiving feedback, being coachable
• A strong team player attitude
• Possessing a self starter attitude with strong ownership skills, willing to go above and beyond the job description
• A creative and innovative approach

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

The Position

The Regional Sales Manager is a significant driver of company revenue and growth in Southern Europe, working remotely. Your responsibilities will include the development and implementation of strategic account plans targeting deployments of our MetaDefender and MetaAccess Security platforms. You will build the right relationships inside a target account, know how to leverage your company resources to the fullest, and negotiate and close new business. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of exceeding multi-million-dollar sales quotas. Candidates selling into critical infrastructure and data diode sales experience are given a preference.

What You Will Be Doing

• Strategically target business opportunities that leverage high value use cases, in key verticals.
• Develop and execute sales strategies and tactics to sell OPSWAT products, solutions, and services to exceed your sales quotas.
• Communicate value propositions to clients that speak intimately to their needs and requirements.
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert enterprise sales.
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process.
• Maintain extensive account and opportunity detail in Salesforce CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management.
• Overachieve on annual quota, measured quarterly.

What We Need From You

• • A minimum of 5 years successfully selling technology products and solutions to business.
  • Bachelor’s degree, preferably in a technical discipline or equivalent experience.
  • A successful track record selling complex-solutions directly to enterprise customers and through Channel/SI Partners.
  • You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
  • Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
  • Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
  • You keep your pipeline accurate and your forecast updated for management.
  • Possess, at minimum, a fundamental understanding of security threats, solutions, and security tools.
  • Excellent time management skills, and work with high levels of autonomy and self-direction.
  • You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
  • You are able to travel as necessary to your assigned accounts, and to Company meetings.
  • Highly ethical and professional personal conduct.

About the Role:

Your Impact:

• Develop and enhance Kotlin-based backend services that power Wrike’s mobile application
• Contribute to the core platform, including APIs, business logic, and performance optimizations tailored for mobile use cases
• Collaborate closely with iOS, Android, QA, product, and design teammates to deliver high-quality features
• Participate in code reviews and peer reviews to maintain engineering quality and consistency
• Help evolve the mobile backend service and propose innovative technical solutions using Kotlin
• Support the delivery of a reliable, scalable, and user-friendly mobile experience for Wrike customers

Your Qualifications:

• 4–6 years of software development experience using Java, Spring, MyBatis, PostgreSQL, and Maven
• Production experience building backend systems and services
• Good understanding of backend architecture, SOLID principles, and REST APIs
• Strong knowledge of SQL and API design
• Ability to keep solutions simple, scalable, and maintainable
• Strong communication skills in English
• Commitment to continuous learning and improvement
• At least 1 year of production experience with Kotlin is preferred

Standout Qualities:

• Experience working closely with mobile engineering teams
• Experience working in global or distributed teams
• Background in SaaS products or enterprise software
• Proactive approach to technical decision-making and implementation
• Ability to identify weaknesses in current solutions and suggest meaningful improvements
• Strong collaborative mindset and willingness to partner across teams to achieve shared goals
• Positive attitude that contributes to a fun, productive, and supportive team environment

Team Dynamics:

Our Work Style:

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

What’s Next?

• Interview with a Recruiter 30mins
• Technical interview 105 mins
• Cultural interview 90 mins

Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.

#LI-AC1

About the Role:

Wrike’s Security team is the frontline defense ensuring the integrity and credibility of the data stored within our platform. In this senior position, you will own and evolve the security posture for Wrike’s production, Kubernetes, and GCP environments. You aren't just maintaining systems; you are architecting a "secure by default" infrastructure that allows our engineering and other teams to move fast without compromising safety.

Your Impact:

• Own Infrastructure Security: Design, implement, and improve security controls- including hardening, network segmentation, IAM, and endpoint security - across our entire fleet.

• Strategic Defense: Lead the technical direction for cyber security defense, covering enterprise posture management, threat detection, and vulnerability management.

• Collaborative Architecture: Partner with ITOps, SysOps, DevOps and XOps to embed security into the core of our architecture and change management processes.

• SIEM Evolution: Develop and maintain our SIEM strategy and the surrounding infrastructure to ensure proactive visibility.

• Mentorship: Educate and coach engineering teams on secure system design, providing guidance that elevates the security IQ of the entire organization.

Your Qualifications:

• Cloud & Container Mastery: Extensive experience with GCP permissions and security configurations within Kubernetes, Azure, and on-prem environments.

• Technical Depth: High proficiency in Intrusion Detection, Exploit Dev, Linux Operations and Security Understanding

• Security Architecture: Proven ability to identify gaps in cloud designs and recommend enhancements for authentication, authorization, and bastion host setups.

• Communication: Ability to distill complex security risks into actionable insights for both technical peers and non-technical stakeholders.

• Autonomy: Proven track record of managing large projects with complex deliverables and foreseeing potential roadblocks before they manifest.

Standout Qualities:

• Certifications: Possession of industry-recognized credentials such as CISSP, Google Security Engineer or GIAC.

• Operational Excellence: Deep hands-on experience with (Open Source) SIEM solutions and Google Security Operations or Google Security Command Center

• Philosophy: You view security not just as a job, but as a craft; you balance strict security principles with the pragmatic needs of the business.

Team Dynamics:

• Leadership: You will report to Swen Groeneveld, Head of Security Operations

• The Squad: You will join a high-performing 14-member team consisting of AppSec and Compliance specialists.

• Role Level: This is a Senior level role, requiring you to lead people you do not directly manage.

Our Work Style:

• Tech Stack: GCP, Kubernetes (k8s), Terraform, Linux, Rapid7, Tenable, and SIEM platforms.

• Methodology: Performance-driven environment utilizing Scrum-based processes, including biweekly and quarterly planning.

• Environment: Hybrid work mode.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursday

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

If you're a Senior Go developer and want to get the chance to work on an ads platform that serves over 2.5 billion impressions daily, then keep reading. As a key member of the Ads delivery team you will have a mandate to take part in all stage of the ads delivery system development life cycle. 

What you'll be doing:

• Maintain existing system/product and support customer requests
• Design, implement and deploy new functionality/module/product
• Research/analyze new technology for ads delivery platform

What you'll need to be successful:

Must Haves: 

• Bachelor's Degree in Computing Science or related field
• Deep knowledge of Golang
• 3 to 5 years experience in programming with design/development of high performance system
• Familiar with networking programming such as tcp/ip programming
• Solid understanding of Object Oriented concepts
• Familiar with Web/Http server, such as nginx
• Good working knowledge of languages like BASH, Python on Linux

Nice to Have:

• Working experiences of java/c/c++ programming 
• Familiarity with NoSQL DB (Redis, etc.) 
• Broad knowledge of many of the following: Linux Administration, network, Web Servers, virtualization, security, availability, redundancy and monitoring.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

If you're a Senior Go developer and want to get the chance to work on an ads platform that serves over 2.5 billion impressions daily, then keep reading. As a key member of the Ads delivery team you will have a mandate to take part in all stage of the ads delivery system development life cycle. 

What you'll be doing:

• Maintain existing system/product and support customer requests
• Design, implement and deploy new functionality/module/product
• Research/analyze new technology for ads delivery platform

What you'll need to be successful:

Must Haves: 

• Bachelor's Degree in Computing Science or related field
• Deep knowledge of Golang
• 3 to 5 years experience in programming with design/development of high performance system
• Familiar with networking programming such as tcp/ip programming
• Solid understanding of Object Oriented concepts
• Familiar with Web/Http server, such as nginx
• Good working knowledge of languages like BASH, Python on Linux

Nice to Have:

• Working experiences of java/c/c++ programming 
• Familiarity with NoSQL DB (Redis, etc.) 
• Broad knowledge of many of the following: Linux Administration, network, Web Servers, virtualization, security, availability, redundancy and monitoring.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

If you're a Senior Go developer and want to get the chance to work on an ads platform that serves over 2.5 billion impressions daily, then keep reading. As a key member of the Ads delivery team you will have a mandate to take part in all stage of the ads delivery system development life cycle. 

What you'll be doing:

• Maintain existing system/product and support customer requests
• Design, implement and deploy new functionality/module/product
• Research/analyze new technology for ads delivery platform

What you'll need to be successful:

Must Haves: 

• Bachelor's Degree in Computing Science or related field
• Deep knowledge of Golang
• 3 to 5 years experience in programming with design/development of high performance system
• Familiar with networking programming such as tcp/ip programming
• Solid understanding of Object Oriented concepts
• Familiar with Web/Http server, such as nginx
• Good working knowledge of languages like BASH, Python on Linux

Nice to Have:

• Working experiences of java/c/c++ programming 
• Familiarity with NoSQL DB (Redis, etc.) 
• Broad knowledge of many of the following: Linux Administration, network, Web Servers, virtualization, security, availability, redundancy and monitoring.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

More about Wrike Team

At Wrike, everyone’s voice matters - our Scrum teams (with FE, BE, QA, UI, UX, and a PO) are at the heart of decision-making. Backend engineers in product teams handle both business logic and technical challenges, while technical teams ensure smooth internal tooling, CI/CD, and a great developer experience. We invest in our architecture, deploy daily with hardly any merge conflicts, and encourage backend engineers to change things up, work on technical improvements, and help shape product plans by sharing ideas with POs. As we move toward a microservice architecture, product teams enjoy more ownership and flexibility, with support from the technical teams. Our goal is to make clients’ lives easier by building simple, powerful solutions that work for everyone - from startups to large enterprises.

Are you a passionate Backend Engineer? This isn’t a typical job posting - it’s an invitation to connect with Wrike for future possibilities. By joining our talent pool, you can introduce yourself and learn more about our culture, projects, and technology. We’re always eager to meet talented professionals, even if we don’t have an open position right now. Apply today if you’d like to start a conversation and discover more about life at Wrike.

What We’re Working On:

• Designing, building, and improving product features from the ground up or enhancing existing ones
• Tackling complex challenges together and refining solutions as a team
• Ensuring high technical quality through code reviews, testing, and task estimation
• Embracing fast, iterative development and following best practices
• Using AI tools daily to automate tasks and boost productivity
• Continuously learning and supporting each other’s growth

Our Stack:

• Java (21), Spring, REST APIs, SQL
• PostgreSQL, Redis, RabbitMQ
• Unit/integration testing, Java web stack
• AI tools (Cursor, Zencoder, etc; internal AI portal; internal MCP)

Why Join Wrike? 

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

Interested in joining Wrike when the right opportunity opens up? Apply to our Senior Backend Engineer Talent Pool today. We’ll reach out as soon as a suitable role becomes available, or simply to arrange a Meet & Greet call.

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.

#LI-AV1

About the Role:

Wrike is seeking a SOC / Incident Response Analyst to help safeguard our organization’s most valuable assets and data from emerging cyber threats, operating within a fast-paced 24/7 environment.

Team Dynamics:

As a SOC Analyst, you will collaborate with a multidisciplinary security team comprising Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. You’ll find yourself among a group of passionate and approachable professionals, dedicated to continuous improvement and teamwork in keeping our organization secure.

Your Impact:

• Monitor, analyze and triage security alerts and events
• Assess risk, impact of potential incidents, and take appropriate remediation steps and actions
• Employ various security tools and technologies to detect and investigate cyber threats
• Work collaboratively with other teams, including incident responders, to ensure proper escalation and resolution of cases
• Document and report security incidents
• Participate in further development and improvement of security monitoring and detection capabilities
• Stay up to date with the latest security trends, vulnerabilities, and best practices.

Your Qualifications:

• Over 2 years of experience in a Security Operation Centre (SOC) or similar role
• Knowledge of network fundamentals and common security threats
• Well-developed logical thinking capabilities and problem-solving skills
• Strong communication skills, both written and verbal

Standout Qualities:

• Experience with security information event management (SIEM) and extended detection and response (e.g. Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, Crowdstrike)
• Industry certificates is an advantage
• Experience with log analysis and correlation

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.

#LI-AV1

About the Role:

We’re looking for a Product Manager who operates where data, strategy, and customer value meet. You’ll own and evolve our analytics domain, shaping the tools and experiences that transform raw data into clear, actionable insight. 

As the leader of the in-product Analytics team, you’ll push an already market-leading capability further by evolving dashboards from static reporting to intelligent systems powered by trend detection, predictive forecasting, anomaly identification, AI-generated insights and prescriptive recommendations that proactively guide customer decisions.

You will own one of Wrike’s most strategically important and highly adopted feature areas, used by our most active users across more than 17,000 customer accounts. This is not incremental optimization, it’s full ownership of the analytics experience end to end, from vision and data foundations to customer-facing insight delivery. You’ll set the direction, make the trade-offs, and drive execution for a capability that directly impacts enterprise decision-making, retention, and expansion.

Our Work Style:

You will have full ownership of the analytics roadmap and prioritization, with dedicated engineering and design resources aligned to this domain. This role operates with high autonomy and executive visibility, shaping not only feature delivery but the long-term direction of analytics across the Wrike platform.

Your Impact:

• Product strategy & roadmap: define and own the long-term vision and prioritization for Wrike’s in-product analytics, with a clear mandate to evolve the experience through AI-powered capabilities such as natural language querying, automated insight generation, forecasting and intelligent recommendations.

• Dashboard & visualization experience: lead the design and evolution of intuitive dashboard experiences, including customizable widgets (charts, tables, calendars), dynamic filtering/parameters, calculated fields, trend views, KPI blocks, and pivot capabilities that help customers understand and act on their data.

• Analytical infrastructure: Ensure the reliability and scalability of the data foundation powering customer-facing analytics, including well-structured data models, performant pipelines, real-time synchronization where applicable, and precise aggregation logic. Own and manage strategic partnerships with analytics technology providers such as Sisense and Snowflake to guarantee seamless integration, performance, and long-term platform evolution.

• Stakeholder engagement & adoption: Work with UX research, customer success, sales and enterprise customers to validate dashboard use cases, gather feedback on analytical needs and pain points, and drive adoption and value realization of analytics capabilities.

Your Qualifications:

• Experience: 4+ years of product management, preferably with SaaS products, with a strong track record in customer-facing analytics or reporting. 
• Customer-Centric Mindset: Strong empathy for customers and a passion for delivering exceptional user experiences.
• Product Discovery: You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
• Practical AI experience: Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
• Collaboration Skills: Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.

Why this Role is Unique:

• Intelligence transformation: lead Wrike’s evolution from reporting dashboards to proactive, AI-powered decision support.
• Strategic area ownership: Own a highly adopted, business-critical product area used across 17,000+ customer accounts.
• End-to-End scope: Shape everything from customer-facing insight experiences to underlying data models, pipelines, and strategic analytics partnerships.
• High autonomy, high visibility: Drive roadmap and long-term direction with dedicated resources and meaningful executive exposure.

Why Join Wrike?

• 25 calendar days of paid vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Medical Insurance (Employees + Dependents)
• Hybrid Working Model
• School Allowance (Up to €600/month for school aged kids)
• Simcard w/ Unlimited Internet Access for active employees
• Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays

What’s next?

• Exploratory call with a Recruiter 
• Meeting with Product Director
• Panel Interview with our representatives of Engineering & Design
• Home Task
• Final Interview with CP
  
  

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.



#LI-AV1