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Senior ML Engineer
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Shopmonkey's vision is to help every shop thrive by equipping them with the tools they need to run and grow their business. Our cloud based all-in-one shop management software takes owners and technicians from quote to cashing out a satisfied customer. Our software has a modern and intuitive UI and our backend is powered by the latest technologies so our clients can focus on the things they do best. As a Senior ML Engineer at Shopmonkey, you will be a part of a globally distributed engineering team working closely with your product and design counterparts. You will have the chance to work on the frontier of ML modeling, data pipelines, MLOps, and agentic AI systems to meet real-world auto shop needs. Shopmonkey has the structured data, workflows, and operational maturity to deliver ML powered systems that are not only intelligent but trusted and useful. You’ll move fast to bring ML systems from discovery all the way through production, helping to shape the future of the automotive care experience. For any Bay area based candidates, this would be hybrid with 2-3 days/week office at our Morgan Hill, CA office for collaboration.
What you will do:
- Design, build, and ship production-ready ML models across a range of problem spaces: regression, classification, clustering, ranking, and recommendation systems.
- Conduct end-to-end development of ML systems: data gathering, experimentation, feature engineering, model training, evaluation, deployment, and monitoring.
- Define and track model performance metrics, run A/B tests, and iterate based on real-world feedback.
- Help design and implement shared feature stores so that reusable features can serve multiple models consistently in both batch and real-time contexts.
- Work within a modern MLOps environment to ensure scalable and reliable deployment of models.
- Contribute to training infrastructure, model versioning, and CI/CD pipelines for ML workflows.
- Work closely with data scientists and data engineers to develop data driven solutions that are high impact for businesses.
- Translate complex ML workflows into digestible updates for cross-functional stakeholders.
- Contribute to backlog velocity by owning appropriate tickets and delivering high-impact work in a collaborative, fast-paced environment.
- Implement NLP and LLM-powered components for sentiment analysis, real-time conversation evaluation, and behavior optimization.
- Contribute to analytics and predictive features such as no-show prediction and sentiment dashboards.
- Help build and ship AI agents that help automate key auto-shop business processes.
We are looking for people who have:
- Minimum of 5+ years of industry experience in applied machine learning; advanced degrees (Master’s or PhD) may offset years of experience.
- Proven experience shipping models into production (not just proof-of-concepts or notebooks).
- Proficiency in Python; experience with ML frameworks like PyTorch or Tensorflow.
- Strong foundations in classical ML/DL. Including some of the following: regression, classification, clustering, ranking, feature engineering, model evaluation, and experimentation.
- Bachelor’s degree in a STEM field, or equivalent practical experience.
- Strong collaboration and communication skills—comfortable working with PMs, designers, engineers and other cross functional team members.
Nice to have:
Candidates should have some experience in one or more of the following areas.
- Understanding of MLOps principles: model versioning, orchestration, evaluation, monitoring, model serving, and CI/CD for ML.
- Understanding of MLOps, and experience with modern tooling like MLFlow, DVC, Airflow, etc.
- Experience with LLMs and NLP frameworks (e.g., TensorFlow, Hugging Face, LangChain).
- Experience with/interest in LLM workflows and agentic workflows
- Cloud infrastructure experience, (e.g. GCP, AWS).
- Familiarity with vector databases (e.g. Pinecone, pgvector) and embedding-based retrieval or similarity search.
- Strong SQL skills for working with large-scale data.
- Experience designing or contributing to feature stores (e.g. Feast, VertexAI Feature Store, Tecton) for shared, reusable feature pipelines.
Bonus Points:
- Prior experience working at a high growth startup.
- Experience building consumer-facing agents in vertical SaaS, in the automotive industry (business or consumers).
- Background in data processing or real-time analytics.
- Experience with Snowflake or other large-scale data warehouse solutions.
In the United States, the range is typically a salary of $165,000 to $200,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:
💪🏼 Health & Wellness
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
✈️ Time Off
- 11 paid holidays
- Flexible time off - take the time off you need!
🥰 Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023, 2024, and 2026!
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:
- Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
- Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
- While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page
The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.
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Senior Data Scientist
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AT A GLANCE
RVO Health is building an industry-leading healthcare platform that integrates the consumer health journey — helping people access the right information, care, and services at the right time. Formed through a partnership between Red Ventures and UnitedHealth Group, we combine world-class consumer analytics with one of the largest healthcare networks in the world. We're a growing team made up of a mix of data scientists, machine learning engineers, analytics engineers, data engineers, and product managers. We welcome candidates from different backgrounds and believe that diverse, inclusive teams are better teams.
We're looking for a Senior Data Scientist to join a fast-moving team building ML and AI solutions for consumer health behavior change products. You'll work on problems where your models directly influence real health outcomes for millions of users. We move fast, iterate often, and expect our scientists to thrive in ambiguity.
Where You'll Be
To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees who are in close proximity to our office hubs to work from our Fort Mill SC, Minneapolis MN, or Denver CO, office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.
Address: 1101 Red Ventures Dr Fort Mill, SC 29707
This role is also open remotely for those not in an office location.
What You’ll Do
- Design and build evaluation pipelines to measure AI and LLM output quality, including automated annotation frameworks and human-in-the-loop review workflows
- Apply NLP techniques to clinical and claims data to extract structured insights that inform product and health outcomes
- Build and improve search and retrieval systems that connect users to relevant, accurate health information using semantic search and RAG architectures
- Develop and ship generative AI applications — moving rapidly from proof of concept to production
- Partner closely with Product Managers and Engineers to translate ambiguous health problems into concrete, measurable data science solutions
- Stay current on state-of-the-art techniques and quickly evaluate what is worth building versus what is noise
- Lead cross-functional execution with stakeholders across product, engineering, and clinical teams
- Contribute to a team culture that is inclusive, intellectually honest, and moves with urgency
What We’re Looking For
You are comfortable owning problems end-to-end, shipping fast, and adjusting course when the data or product direction changes. You don't need perfect requirements to get started.
Core technical areas:
- Generative AI & LLMs — experience building applications with LLMs, prompt engineering, RAG pipelines, LangChain, or similar tooling
- Evaluation & Measurement — designing and building pipelines to assess AI/LLM output quality, including automated annotation, human-in-the-loop review, and defining metrics that reflect real health outcomes
- Clinical NLP & Claims Data — extracting structured insights from unstructured clinical text and/or working with medical claims data to understand patient journeys, diagnoses, and treatment patterns
- Search & Retrieval — building systems that help users find relevant health information, including semantic search, dense retrieval, and RAG architectures
- Behavioral modeling — understanding user engagement, retention, and habit formation patterns in the context of health behavior change
Preferred qualifications:
- PhD in a quantitative field (e.g., CS, Stats, or Physics) or a Master’s degree with 3+ years of industry experience, specifically focused on shipping production-grade ML/AI solutions in complex domains like healthcare
- Strong Python skills; experience deploying models in production environments
- Familiarity with deep learning frameworks (PyTorch, TensorFlow) and NLP techniques (Transformers, LSTMs)
- Experience with vector databases, embeddings, or retrieval-augmented generation
- Hands-on experience with healthcare data (claims, EHR, or clinical text) is a strong plus
- Demonstrated ability to move from research to production — not just notebooks
- Comfortable working with cross-functional teams and communicating technical tradeoffs to non-technical stakeholders
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $105,000, - $150,000
*Note actual salary is based on geographic location, qualifications and experience - Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.
We do not provide visa sponsorship for this role at this time.
#LI-Hybrid
RVO Health Privacy Policy: https://rvohealth.com/legal/privacy
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Senior Value Engineer - Energy Industry
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Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
Role Description
- As an Senior Value Engineer specializing in the Energy Sector, you are pushing the envelope in solving business-critical problems for our strategic customers across utilities, oil & gas, and renewable energy. You will be working with our most strategic energy clients, understanding their unique objectives—from grid modernization and asset lifecycle management to navigating the energy transition—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI, and Databricks.
With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands our customers’ complex business realities (bridging IT and OT systems) and enables them to industrialize AI, unlocking real ROI on deployments at scale. You will prototype these solutions, demonstrate their value to Energy Executives, and ensure successful implementation, adoption, and value realization in order to increase the footprint of Celonis across the global energy landscape.
Key Responsibilities:
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AI Discovery & Solutioning: Understand energy customers' AI strategy and sector-specific challenges (e.g., predictive maintenance, outage management, supply chain resilience, or regulatory compliance). As a Celonis product and energy domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle.
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Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales cycle, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully reached.
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Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex operational problems. Leverage cutting-edge AI technologies to rapidly build creative prototypes in customer hackathons, solving critical pain points specific to power generation, transmission, and O&G operations.
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Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale, enabling a fundamental shift from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., intelligent field service routing or autonomous procurement).
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Proof Projects: End-to-end execution of business-critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with enterprise data, identity protocols, and stringent energy compliance frameworks.
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Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the Energy vertical, scaling knowledge across the organization regarding utilities, upstream/downstream oil & gas, and renewable energy processes.
Requirements:
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5+ years of experience leading technical pre-sales and post-sales engagements specifically within the Energy sector (Utilities, Oil & Gas, and/or Renewables). This includes defining AI roadmaps, building compelling ROI/TCO business cases, and guiding technical implementations through to value realization.
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Deep understanding of business processes native to the Energy sector (such as Asset Management, Field Services, Supply Chain, Capital Projects, or Trading) with the ability to translate high-level business needs into specific, impactful AI use cases.
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Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., automated processing of engineering documents, regulatory filings, or intelligent diagnostic chatbots).
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Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies relevant to handling large-scale industrial data.
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Strong presentation skills to both internal and external stakeholders (including C-level executives and operational leaders), whether leading technical whiteboarding sessions or formal readouts and demos.
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Bachelor’s Degree required; Master's Degree in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.
Nice to have (big plus):
-
Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails suited for highly regulated industries.
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Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
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Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex) and familiarity with IT/OT convergence and industrial IoT data structures.
Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
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Machine Learning Engineer, Discovery Recommendations
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WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
ANALYTICS
What We Do
Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.
What You'll Do
You will design, build, and optimize the recommendation systems that power Fortnite's Discover experience, serving personalized recommendations to one of the largest player bases in gaming across a massive catalog of creator-built experiences.
You'll work across the full recommendation stack: candidate generation, content ranking, impression allocation, and real-time reranking.
Unlike recommendation systems that operate over a stable catalog, you're working with a massive, rapidly changing content library where new experiences are published daily, quality signals are sparse, and the system's own outputs shape the data it learns from.
In this role, you will
- Design and implement retrieval, ranking, and reranking models for creator content using deep learning approaches (two-tower architectures, transformer-based sequence models, embedding-based retrieval) and build the user representation systems that power personalized discovery
- Build and optimize multi-stage candidate generation and impression allocation pipelines that balance relevance, diversity, and fair content exposure across a large and rapidly evolving catalog
- Design and run A/B experiments to validate model improvements, own evaluation frameworks that capture recommendation quality holistically, and drive the path from experiment to production deployment
- Collaborate with analytics and content quality teams on ranking signals including genre classification, creator credibility, and content quality metrics
- Own ML infrastructure decisions: choosing the right tradeoffs between batch, near-real-time, and streaming serving architectures
What we're looking for
- 3-5+ years of experience building production recommendation or ranking systems, ideally in a UGC, marketplace, or content discovery context
- Experience with deep learning for information retrieval and multi-stage recommendation pipelines (candidate generation, scoring, reranking)
- Demonstrated ability to design and analyze A/B experiments, with awareness of biases inherent to recommendation systems
- Strong Python engineering skills with experience in PyTorch and large-scale data processing frameworks (Spark preferred)
- Comfort working in a cloud-based ML environment
- Experience with explore/exploit strategies, content cold-start, or counterfactual evaluation methods applied to recommendation
- Experience with content understanding models (NLP, vision, or generative AI) used as ranking features
- Familiarity with creator economy dynamics and how recommendation design affects content quality and creator incentives
- Experience with our stack: PyTorch (TorchRec, Transformers), Ray, Databricks, AWS
- Passion for video games and/or experience with gaming analytics
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
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Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior or Lead Consultant, you lead our agile project teams to accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you’ll do:
Initiate
- Conduct Business workshops to translate customers' strategic objectives into high-impact Celonis use cases
- Coordinate with Data Operations team from Celonis to connect our solution to the customer IT environment (data extractions)
Implement
- Lead the Celonis implementation project to ensure the optimal solution to tackle the defined use cases (Data modelling, Data transformations, Process analysis building, KPIs building)
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
Adopt
- Lead the value creation workshops and define measures to improve process inefficiencies
- Define the most relevant KPIs measuring the customer’s success
- Quantify the business and financial potential and present the findings to the management
- Automate tasks to drive value and improve the process conformance rate
Monitor and enable
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- Manage customer expectations and project planning
- Demonstrate and train customers users (set the foundation of the path to value to make the long-term customer success journey happen
The qualifications you need:
- (Senior) 4+ years working experience in IT-Consulting, Solution/Data Consulting or Process Improvement Consulting, within Software Vendors, Consulting firms or System integrators
- Demonstrated ability to translate business requirements into technical solutions (Data models)
- You are knowledgeable of data related languages (SQL Required)
- Highly Preferred: Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
- A strong appetite for value driven approaches (KPIs definition, business case calculations, value realization approaches) and Data topics (Big Data, Data Mining, and Process Mining)
- General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a strong plus.
- Willing to develop a strong expertise on a solution through a continuous learning approach
- Strong consulting skills and enjoy interacting with various customers (Business workshops up to solution demonstrations)
- Excellent analytical skills, well-organized and you are known for being a quick learner
- Fluency in English
- Bachelors or Masters in: Technology Management, Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
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Celonis Inclusion Statement:
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AI/ML Software Engineer
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About your role
Rocket Lawyer is seeking an experienced, passionate AI/ML software engineer for Rocket Copilot, our new AI assistant launched in December 2023. In this role, you will help our team deeply embed AI features across our platform. You will work in an agile, cross-functional team, working with multiple product teams as we build out AI features across Rocket Lawyer. You will design, implement, test, release and maintain new AI features, working closely with product managers, UX designers, data engineers, QA engineers, and others.
We value a fun, collaborative, team-oriented work environment, where we celebrate our accomplishments.
How you will make a difference day to day
- Build, train, fine-tune, deploy and maintain ML models for AI features
- Create, monitor and troubleshoot backend API services to allow Rocket Lawyer product frontends to interact with ML models
- Work closely with multiple product teams and cross-functional teammates to quickly integrate AI into existing and new Rocket Lawyer products
- Keep up-to-date with industry trends around generative AI and machine learning
- Rapidly prototype product features to explore new AI capabilities, while writing clean, understandable code
What you’ll need
- 5+ years of Experience writing ML code for launched products
- Understanding of the state of the art in generative AI, including RAG, LoRA, RLHF and others
- Experience creating data sets from proprietary anonymized data, and using them to train and fine-tune ML models
- Experience with machine learning frameworks like TensorFlow, PyTorch and Scikit-Learn
- Strong programming skills in Python and SQL
- BS, MS, or PhD in Computer Science, Mathematics, Statistics, or other quantitative fields, or related work experience
Benefits & Perks
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
- FSA Options Optional
- HSA with Company Match
- 401k program with Company Match
- Fertility Assistance and Planning options
- Wellhub & ClassPass fitness platforms
- Comprehensive Pet Insurance options
- Financial Wellbeing & Student Loan Program access
- Access to additional Mental Health & Wellbeing resources
- Pre-tax Commuter/Transit Benefits
- Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
Interview Process:
- Recruiter Phone Screen
- Role Assessment(s)
- Hiring Manager Interview
- Panel Interviews
- Final Interview
Base salary range by location:
- SF Bay Area: $165,000 - $190,000
- California: $155,000 - $180,000
- Colorado: $140,000 - $165,000
- Arizona/Utah/North Carolina: $132,000 - $155,000
Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process. In addition to base salary, this role may include variable compensation and be eligible for an equity grant, depending on the position and level.
By applying for this position, your data will be processed as per Rocket Lawyer Privacy Policy.
Ready to apply?
Apply to Rocket Lawyer