Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. 
 
Your future role within QRT 

Financial Data Analyst team is responsible for producing high quality data for QRT quant and discretionary business. This team is specialized in extracting data from sources which are very complicated to automatize but proven to have lot of value to business.

In this role, you will lead the team and help expand and strengthen its capabilities. You will work closely with stakeholders across research, trading, and technology. The role combines hands-on execution with opportunities to guide projects, improve processes, and support team members.

You will play a key role in ensuring that high-quality, well-structured data is available to support informed decision-making across the organization.

Key Responsibilities: 

• Primary responsibility would be the team and project management spanning across multiple stake holders
• Propose and enforce best practices in the team in data extraction and presentation
• Support and mentor team members while contributing to a collaborative and inclusive team environment
• Develop and improve processes for extracting, validating, and organizing data from sources such as websites, PDFs, and other formats
• Build and enhance automation workflows using Python and Excel to improve efficiency and scalability
• Collaborate with cross-functional teams to understand data needs and deliver usable, high-quality datasets
• Maintain data quality by identifying and resolving inconsistencies or gaps
• Share relevant market updates and insights with stakeholders
• Stay informed about evolving tools, technologies, and data sources, including emerging applications of AI/LLMs

Your Present Skill Set: 

• Bachelor’s or master’s degree in finance, Computer Science, Data Science, or a related field
• 10+ years of experience in financial data research or a related domain
• Strong understanding of financial markets and data sources
• Experience in team management and project management
• Strong hands-on experience with Python for data extraction and processing
• Experience working with both structured and unstructured datasets (e.g., filings, earnings calls, alternative data)
• Strong analytical skills and attention to detail
• Comfortable working with stakeholders across different functions
• Effective communication skills, both written and verbal, with the ability to present complex data in a clear and concise manner.
  

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. 
 
Your future role within QRT: 

• Drive joint research projects, PhD collaborations, and knowledge-exchange programs that advance academic excellence.
• Partner with Research and Technology Leads to identify academic expertise and emerging research areas and drive regular project reviews with constructive feedback to build strong technical and research capabilities.
• Build and nurture strong partnerships with leading premier universities, academic institutions, and research groups.
• Position the firm as a trusted partner for advanced research, fostering both applied and theoretical collaborations.
• Design and deliver high-quality training across quantitative methods, programming, engineering practices, and applied research.

Your present skillset: 

• PhD in mathematics, statistics, machine learning, finance, computational finance.
• Demonstrated expertise and a minimum of 3 years' experience in quantitative research methods, such as optimization, statistical modelling, portfolio construction or factors/empirical asset pricing.
• Proficiency in Python, with a hands-on approach to coding, data analysis, and research implementation.
• Excellent communication skills, with the ability to present complex concepts clearly to both technical and non-technical audiences.
• A strong interest in teaching, mentoring, and capability development, with a collaborative and enablement-focused mindset.
• Active engagement with the academic and research community, including experience in building and maintaining external collaborations.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees to achieve a healthy work-life balance. 

Role:  AI Training Manager

Location:  Remote until further notice

About the role -

This is an opportunity to join Brandtech Plus, embedded within a global FMCG organisation, as an AI Trainer delivering hands-on AI capability programmes for internal teams.

AI is reshaping how creative and marketing work gets done — and this role puts you at the centre of that shift. Based in India, you'll deliver training that builds genuine, practical AI proficiency across a range of learners: from onboarding new team members to upskilling client contacts. Your ability to translate complex AI concepts into clear, actionable learning experiences will enable people to work with greater confidence, quality, and efficiency

What you will be doing:

• Deliver live and asynchronous AI training sessions for internal teams and FMCG client stakeholders, adapting content and approach to different experience levels and learning needs
• Run onboarding workshops that embed AI tools and workflows from day one
• Facilitate hands-on, practical sessions that build real capability — not just awareness
• Host regular office hours and troubleshooting clinics to support ongoing adoption across teams
• Manage and maintain training calendars, ensuring sessions are well-planned, communicated, and resourced
• Collect and analyse participant feedback; report insights and recommendations to the Enablement Lead
• Keep training materials, guides, and resources current as tools and workflows evolve
• Identify skill gaps and adapt programme content and delivery accordingly
• Build effective working relationships with internal and client stakeholders to ensure training lands well

What you need to be great in this role:

• Experience designing and delivering AI capability training for varied audiences — including internal teams and external client or stakeholder groups
• Solid understanding of generative AI tools and their practical application in creative, marketing, or content workflows, with the ability to teach these clearly and confidently
• Strong facilitation skills: able to engage learners of different backgrounds and adapt delivery in the moment
• Experience tailoring content for different learning styles, cultural contexts, and seniority levels
• Ability to translate technical AI concepts into clear, practical, jargon-free learning experiences
• Good communication and stakeholder management skills; comfortable working with and presenting to senior contacts
• Experience managing training logistics: scheduling, materials, calendar management, and feedback collection
• A structured, proactive approach to planning and running training programmes

Gen AI & Agentic Thinking

• Proficiency with generative AI tools relevant to creative, marketing, or content workflows
• Experience building AI-assisted workflows and the ability to train others on effective, responsible usage
• Ability to critically evaluate AI outputs and apply human judgement — and to teach others to do the same
• Agentic approach to problem-solving: breaking down complex training challenges into clear, manageable steps

Req ID - 17530

#LI-PG1 #BTG+

Role:  AI Program & Execution Manager

Location: Remote until further notice 

About the role: 

As AI Program and Execution Manager, you'll be the operational backbone of our AI portfolio. Based in India, you'll coordinate execution across in-market, Enablement, and Operations workstreams — tracking progress, managing interdependencies, and ensuring that what gets planned gets done. You'll work closely with AI leads, technology teams, and senior stakeholders, preparing executive-ready updates and keeping delivery on track across a fast-moving, complex programme landscape.

This is a high-visibility role for someone who thinks systematically, communicates with clarity, and takes genuine satisfaction in turning ambiguity into momentum.

What you will be doing: 

• Maintain the master AI initiative tracker, providing clear and up-to-date visibility of progress, priorities, and status across all active programmes
• Track execution across in-market, Enablement, and Operations workstreams — identifying risks, blockers, and bottlenecks before they impact delivery
• Coordinate cross-functional delivery timelines, managing interdependencies between teams and maintaining alignment across the portfolio
• Prepare executive-ready updates, dashboards, and programme summaries for senior leadership
• Monitor action items and follow-ups across the portfolio, driving accountability and ensuring timely resolution
• Escalate blockers to leadership with clear context and recommended paths forward
• Support portfolio implementation planning, including resource allocation and capacity visibility
• Facilitate alignment sessions and working groups to maintain delivery momentum across functions
• Identify opportunities to strengthen programme governance frameworks and improve delivery processes
• Partner with AI leads, technology teams, and business stakeholders to ensure clear ownership and coordination at every stage

What you need to be great in this role: 

• Experience in programme or project management within technology, AI, digital transformation, or data-led environments
• Proven ability to coordinate complex, multi-workstream programmes across cross-functional teams
• Confidence preparing and communicating executive-level updates, progress reports, and dashboards for senior stakeholders
• Experience managing programme governance, risk and issue logs, and delivery trackers
• Proactive approach to surfacing and resolving delivery blockers — you don't wait to be asked
• Strong stakeholder management skills — equally effective partnering with senior leaders and operational teams
• Comfortable navigating fast-moving, ambiguous environments where priorities evolve
• Familiarity with AI, digital, or data transformation programmes
• Proficiency with project management and collaboration tools such as Asana, Monday.com, Jira, Airtable, or similar
• Gen AI proficiency: able to use generative AI tools to improve efficiency, enhance documentation quality, and support programme reporting workflows
• Agentic thinking: ability to break complex delivery challenges into clear, manageable steps and drive outcomes systematically

Req ID: 17528

#BTG+ #LI-PG1

Role - AI Platform & Integration Manager

Location - Remote until further notice

About the role - 

As the AI Platform & Integration Manager, you'll own the end-to-end technical health of the studio's AI platforms — ensuring they are well integrated, consistently optimised, and built to scale. You'll bridge technical infrastructure and business output, working cross-functionally with creative, production, and operations teams to ensure the tools the studio depends on work seamlessly together.

What you'll do -

• Own the technical architecture and operational health of AI platforms, serving as the primary point of accountability for platform stability, reliability, and performance.
• Design, build, and maintain API integrations and system connectivity across the AI and content technology stack.
• Configure and continuously optimise AI platforms to improve performance, scalability, and cost-efficiency.
• Build, deploy, and maintain automation workflows that reduce manual effort and accelerate studio operations.
• Manage application integrations and data synchronisation across platforms, ensuring accuracy and consistency of data flows.
• Design and maintain data pipelines; monitor data integrity, identify anomalies, and resolve issues proactively before they impact operations.
• Develop and execute technical QA and testing frameworks to validate platform behaviour, integration reliability, and output quality.
• Maintain clear, accurate documentation of system architecture, integration configurations, and operational processes — accessible to both technical and non-technical stakeholders.
• Evaluate emerging AI tools and integration technologies; provide evidence-based recommendations on adoption and implementation.
• Act as the technical point of contact for platform-related questions from creative, production, and operations teams — translating complexity into clear, actionable guidance.

What you need to be great in this role: 

Technical expertise

• Proven experience owning and managing AI platform infrastructure in a live production environment.
• Strong command of API design and RESTful services, with hands-on integration experience across enterprise or marketing technology stacks.
• Experience building and maintaining automation workflows using modern integration tooling.
• Proficiency in application integration, data synchronisation, and middleware configuration.
• Experience designing, deploying, and monitoring data pipelines with a focus on data integrity and performance.
• Rigorous, systematic approach to technical QA, testing methodology, and issue resolution.
• Ability to produce clear technical documentation for both technical and non-technical audiences.

Collaboration and influence

• Confident communicating technical complexity to non-technical stakeholders without losing precision.
• Able to work cross-functionally with creative, production, and operations teams — translating business requirements into technical solutions.
• Proactive in surfacing risks, dependencies, and platform limitations before they escalate.

Gen AI & agentic thinking

• Advanced use of generative AI tools to enhance platform management, technical problem-solving, and documentation quality.
• Experience designing AI-assisted workflows that improve efficiency and output consistency.
• Ability to guide others on effective, responsible AI tool usage within a platform context.
• Agentic approach to complex, multi-step technical challenges: able to decompose problems, identify optimal paths forward, and execute with precision.
• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all outputs

Req ID - 17531

#BTG+ #LI-PG1

Role:  Social Marketing Manager

Location:  Mumbai, India 

About the role: 

As Social Marketing Manager for YouTube Marketing in India, you will be shaping and driving the social presence of one of the most culturally significant brands of our times in a dynamic and growing region.

You should have 5yrs of experience driving social strategies and programs that have created impact on marketing and business goals. You are as obsessed about what excites our audiences on social media and our follower communities as you are about what our products can do for them. You are a constant advocate for our users and creators – your ideas are always deeply rooted in what they care about and what delights them. You have deep analytical expertise and experience setting up processes to escalate potential brand risks and respond swiftly and thoughtfully to topics that are important to our users. And you look at social as a way to deepen our connection with communities, relying on data for insights that will drive measurable results.

The role is cross-functional and international - you’ll work with local, regional (APAC) and global YouTube product marketing managers as well as local XFN teams (e.g. partnerships, legal, comms, policy). You’ll deepen brand engagement, elevate our social presence, drive positive brand sentiment and engagements, and provide frequent and clear analysis to management allowing the organization to develop a strong grassroots understanding of what our users and creators care about. Beyond building impactful social and influencer marketing strategies that bring the brand to life across social channels, you’ll also work with the regional social marketing team on including proactive and reactive social listening and issue management. You will be a part of the YouTube APAC Social Marketing Team and will report to the Social Marketing lead for YouTube India Foundational in Oliver. 

What you will be doing: 

• Always-on editorial and community management: 
• Lead the strategies and operations of YouTube India’s Shorts Channel
• Elevate our always-on content and community management based on our team missions, handle strategies, and OKRs.
•  
• Initiatives: 
• Partner with marketing peers and leadership locally and across regions to help develop programs, campaigns, strategies and GTM plans that deliver intended business results and in line with business and campaign goals across YouTube’s verticals and audiences 
• Engage and lead social media, influencer and content agencies to build effective campaigns for key YouTube products and campaigns targeted at viewers, casual and intentful creators, with clear strategy to deliver optimal creativity and innovation. 
• Social Insights: Partner Insights & Analytics team and analytics agencies to track and share 
• Social impact on YouTube business goals. 
• Social performance indicators to monitor the health of the YouTube brand in India. 
• Campaign performance reporting and learnings
• Insights from YouTube social that can impact broader YouTube marketing
• Rapid Response: Work closely with global and regional social/PR/legal/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.
• Operations: Support FTE in compliance with regards to the SOWs, POS and invoices of external agency partners

What you need to be great in this role: 

Minimum qualifications: 

• Bachelor’s degree or equivalent work experience.
• Experience in planning, executing and optimising social media and influencer marketing campaigns or programs
• Experience in working with social media, influencer and content production agency partners
• Excellent English written and oral communication skills. Fluency in Hindi and knowledge of 1-2 other Indian regional languages is an added advantage. 

Preferred Qualifications: 

• Understanding of YouTube’s ecosystem (user, creator, advertiser) and multi-format product (long form, short-form, streaming) with a focus on short form content. A good understanding of YouTube Shorts and its ecosystem (creators, content, trends) is a must! 
• Good record of creativity and data driven optimization, ideally in social media marketing (experience using Sprinklr or BrandWatch is a plus). 
• Understanding of Social Media best practices and campaigns in India, and the best Social brands and agencies. 
• Understanding of the Indian influencer ecosystem, content production and the best in class agencies in the market for each. 
• Experience in social analytics, knowledge of social media monitoring and listening tools – have built and maintained processes to proactively and reactively manage audience sentiment across social platforms.
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership  and ability to form own point of view and recommendations
• Ability to operate and find answers/develop solutions in ambiguity and in a very fast paced environment. 
• Outstanding written and oral communication skills. 
• Strong experience in working with statistical analysis and data mining software is a plus.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17504

#LI-AS2 #LI-Remote

Role: Operations Director 

Location: Hybrid

A little bit about the role - 

The Hub Operations Director is accountable for the leadership, performance, and scalability of OLIVER's centralised production hub for the Beauty & Wellbeing portfolio. You'll lead a multi-disciplinary team of Makers — Designers, Creatives, Data Analysts, and Project Managers — delivering premium assets across global markets to brand standards that leave no room for inconsistency. 

Operating in close partnership with Delivery, Production, Finance, and People teams, you'll own capacity planning, resource management, workflow design, commercial/utilization discipline, and the systems that underpin hub performance day to day. This is a leverage and scale role: your job is to build a stable, high-performing production engine that senior leadership can rely on — one that delivers quality, manages risk, and protects margins as the hub grows and the portfolio evolves. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

WHAT YOU'LL DO 

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

WHAT YOU BRING 

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

Req ID - 17306

#BTG+ #LI-PG1

Role: Snr  Resource Manager 

Location: Hybrid (Mumbai Office)

A little bit about the role -

The Maker Hub Resource Manager is the operational backbone of Beauty AI Studio (BAIS) — responsible for coordinating project activities, validating requirements, and creating and managing project schedules that keep multi-market creative delivery on track. You'll own resource allocation and workload distribution across the Maker Hub, ensuring specialised production and creative teams are deployed effectively across all active workstreams. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

What you'll doing -

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

What you need to be great at this role -

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

 Req ID - 17207

#BTG+ #LI-PG1

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions. 

In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#LI-SC1

#Hybrid

Role: Creative Director (Art)

Location: Mumbai, India

About the role:  

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept designers/graphic designers/artworkers/brand journalists/copywriters harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz.  

What you will be doing:  

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required.  

What you need to be great in this role:  

The Creative Director will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.  
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17501

#LI-SP1 #LI-Onsite

Role:  Creative Director - Copy

Location:  Mumbai, India

About the role: 

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept copywriters / brand journalists harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz.  

What you will be doing: 

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required.  

What you need to be great in this role: 

The Creative Director will combine first-class design & copy expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Experience of working with international & national brands, having delivered pan-India large-scale campaigns  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.   
• Someone who can think video, content, editorial - very ideas/creative person 
• Good copy hands-on experience - needs to get GenZ and Millennials      
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17502

#LI-SP1 #LI-Onsite

Role: Senior Account Manager 

Location:  Mumbai, India 

About the role: 

OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities. 

The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities. 

What you will be doing: 

• Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective 
• Accountable for the delivery of the growth and achievement of growth targets 
• Accountable for receiving positive Client feedback for all projects delivered 
• Manage and develop positive Client relationships 
• Manage and develop junior team members 

What you need to be great in this role:  

• 5 years of experience from outside of the studio 
• Minimum 2 years of experience in Account Management level 
• Experience of managing multiple teams and skill sets 
• Evidence of growth 
• Record of re-signing accounts 
• Self-motivated, working with little supervision 
• Collaborative team player, open minded and non-political 
• Proven ability to communicate and liaise with junior to senior-levels in the business 
• Discrete about all confidential and personal information 
• Driven, proactive, helpful, and an enthusiastic team player 
• Financial rigor and business acumen 
• Quality of being extremely thorough and accurate 
• Clear understanding of all OLIVER products 
• Demonstrable leadership abilities 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17497

#LI-DB1 #LI-Onsite

Job Title:  Project Manager 

Location: Mumbai, India

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

The Project Manager is responsible for running creative and production processes and to drive a project from brief to delivery. They work with the Account Manger and Resourcing Team to schedule projects and resource and help source the right talents, both internally and externally, to fulfill projects to the highest standards. They have a good understanding of digital disciplines, and are confident working in agency teams. They create timing plans and budgets within our Traffic system, assume responsibility for the review and approval process of creative output and ensure the projects they own, run on time and on budget. 

You will need to be great with creative teams and account teams alike, hard working and passionate about creative and producing the best product you can. Process is key, and someone who really respects and understands that, although creative needs freedom, it also needs to follow a framework and process to allow it to thrive. 

This role will be underpinned by passion and ambition, and those with experience in running digital content and social campaigns within a creative agency will have an advantage. What we want to see is a proven track record of producing multiple complex projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.   

  
What you will be doing: 

Project Set Up: 

• Taking overall ownership of integrated creative projects from brief to fulfillment. 
• Working closely with strategy and account teams in preparing advertising strategy and milestones for the client. 
• Liaising with clients to determine campaign scope and produce estimates and schedules. 
• Identifying, exploiting and managing ad hoc opportunities when they arise. 
• Working with account teams to agree and create timing plans and estimates within our internal Traffic system. 
• Estimating complex, cross-platform projects. 

 Project Delivery: 

• Schedule projects in line with the correct internal resource and help to source external resource where necessary. 
• Ensure projects follow the agency process and are completed on time and on budget. 
• Work closely with Digital / Print Producers to unify skills needed to execute integrated campaigns. 
• Motivate and manage teams under tight deadlines. 
• Educate and manage internal stakeholders in relevant production processes where necessary. 
• Drive efficiency and creative excellence at all times. 

Reporting 

• Provide job reporting to the Group Account Director on a regular basis to ensure projects are running correctly, to budget and schedule. 
• Ensures they understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Escalates any queries concerning invoicing, or estimates provided by the studio on their projects to GAD. 

What you need to be great in this role: 

• Experience managing digital and integrated campaigns in a creative and production agency. 
• Be unafraid to ask questions and have an innate ability to identify and manage project risk. 
• Strong track record in executing campaigns across multiple platforms. 
• Used to leveraging the experience of video and photography Producers as part of a holistic approach to campaign execution. 
• Previous experience of Project Budget Management and Scheduling. 
• Previous experience of Resource and Production services sourcing. 
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own. 
• Be willing to share your experience where relevant and when it adds to the offering to the client. 
• Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs. 
• Be able to verify the qualitative and quantitative output of a project against the project objectives. 
• Act as the first line of contact and digital expert for the Client and Account Mangers in the life cycle of a digital project. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Knowledge of creating content for CMSs and E-commerce would be a bonus. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17495

#LI-DB1 #LI-Onsite

Role: Social & Influencer Marketing Manager

Location: Mumbai, India 

What you will be doing:

Ownership of YouTube IN’s Shorts and Shopping Social Marketing mandate overlooking social Go-To-Market strategy and influencer campaign management:

• Briefing and working with agency partners to align, develop and ensure deliverables are being completed on time as per plan for both Youtube shorts and youtube shopping
• Developing Go To Market strategies for social marketing activations including owned and operated social and the social of allied partners (talent, labels, partners etc) to drive business, marketing and social goals
• Working closely with external partners to align plans and ensure deliverables are delivered and executed smoothly
• Helping inform internal teams of key trends and/or brand crisis situations on social media that can impact the business.
• Inform and sometimes implement paid media to drive reach

Develop strategies and plans around recruitment and optimization of influencers plans - Understanding the influencer and content creator eco system in India:

• Comfortable working with data and numbers while also knowing the pulse of great content that works for social media audiences
• ensuring agency execution is in line with the marketing brief while maintaining brand and partner guidelines and mandates
• Have good working relationships with influencer agencies , talent management agencies and content creator

Collaborate with colleagues in YouTube India marketing and business teams as well as the YouTube social teams across APAC and IN to align, inform and receive support to deliver social marketing plans:

• Great communication and presentation skills to represent the work well in forums with key stakeholders
• Great team player.

An experimentative and dynamic mindset:

• Analyze successes, failures, learnings and way forward on initiatives and experiments and socialize the same with cross functional teams
• Continuous optimization of influencer plans based on feedback, learnings and results
• Proactiveness and willingness to run robust experiments to optimize influencer marketing plans which inform future marketing strategies
• Innovation: Ensuring YouTube India social is a the crux of topicality in the Indian social media ecosystem

What you will need to be great in this role:  

• BA/BS degree or equivalent experience
• Minimum 9 years of relevant experience in social media marketing and influencer marketing across agencies or client side
• Strong understanding of the KOF Short Format Video Ecosystem in India,SFV influencers, cutting edge social and marketing work in the market.
• Proficiency in project management and marketing execution across channels and markets
• Good record of creativity and data driven optimization, especially in social media marketing.
• Ability to work on multiple projects simultaneously in a fast paced dynamic environment, handle complex budgets and multiple campaigns.
• Excellent written and verbal communication skills.
• Strong understanding of social media best practices and campaigns in India and around the world, and the best Brands and Agencies.
• Experience in social analytics, knowledge of social media monitoring and listening tools
• Strong strategic thinking and comfortable with data backed decision making
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership and ability to form own point of view and recommendations.
• Proven team player, excellent interpersonal skills.
• Distinctive problem solving and analysis skills and innovative thinking for campaign roll out.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17503

#LI-AS2 #LI-Remote

Position Overview:

GLG is looking for an experienced professional for the role of Manager to join our Asia Client Solutions team in Mumbai. Client Solutions Managers work directly to support and manage project inquiries coming from our Corporate client firms based in the region.

The Client Solutions Manager is responsible for coordinating and executing short and mid-term client projects and activities, ensuring the team meets or exceeds its commercial, development, compliance and people targets, supporting Sales expanding our presence in the region, and working with the leadership in developing and implementing business performance improvement initiatives.

Specific responsibilities include (but are not limited to):

• Managing and leading a team of junior to mid-level professionals. Ensure best in class client service practices are upheld through close coaching and support direct reports in their professional development plans, actively managing team performance and people development.
• Role model GLG leadership and culture in and outside the team.
• Facilitating educational interactions between GLG experts (including industry executives, independent consultants, academics, and former policy makers across all sectors) and our clients. Clients seek GLG's support on due diligence research, internal studies, or other strategic/operational engagements. Interactions mainly consist of 1:1 telephone consultations, but may also consist of surveys, in-person meetings, panels, or other custom, in-depth engagements.
• Support the Sales team growing GLG client relationships in India including new clients as well as existing senior stakeholders. This relationship development will stem from proactive phone outreach, project execution, post-project client feedback, and occasional in-person client meetings in partnership with Sales.
• Developing and implementing strategy for our efforts in close collaboration with our Leadership team, Sales team, and other GLG stakeholders.
• Track team performance and create plans to accelerate growth and revenue near- and long-term.
• Programming live in-country meetings or teleconferences on relevant subject matter and news worthy events to our clients in collaboration with Sales.

An ideal candidate will have the following:

• Up to 7-10 years of experience, ideally in full-fledged client facing/servicing roles that could be in consulting, Financial Services, market research, or other professional services or start up environment
• Prior experience in directly managing or mentoring/coaching team members would be a plus.
• Strong can-do attitude and track record of business growth / turnaround
• Proven ability to manage and motivate a team of client service professionals
• Successful track record of working in fast paced, client service environment
• Client focused/driven individual – must be able to innovate to be a problem solver for clients
• Outstanding communication (oral and written) skills in English and willingness to call and engage senior professionals
• Understanding of the business climate. Interest in working across industries in subjects ranging from industrials to consumers to healthcare

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors
• Think creatively and focus on opportunities for accelerated growth
• Exhibit relentless attention to detail
• Express a strong desire to work in and lead a team
• Demonstrate the ability and initiative to handle increasing responsibility over time

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success. 

Who We Are: 

• Team-oriented and collaborative 

• Hard-working professionals who strive for excellence 

• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 

• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 

• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory 

What You’ll Do: 

Primary Objectives 

• Manage and retain existing client accounts 

• Penetrate multiple users 

• Provide excellent customer service 

• Grow client accounts 

• Send multiple screened, quality advisors per project asap 

• Contact client to obtain new projects 

• Push events, teleconferences or new advisors 

• Penetrate userbase 

• Convert Trials to full clients through excellent service during trial period  

Key Responsibilities 

Project Management 

• Understand client requests and create outline with screening questions 

• Conduct topical and company research for projects 

• Contact client to clarify project if needed  

• Communicate scope of project to assigned junior project managers (if applicable) 

• Execute and complete projects within discussed timeline 

• Properly qualify advisors before sending bios to clients 

• Promptly close out projects when finished (and keep status icons on projects up to date) 

• Gather client feedback for quality control, service improvement ideas, and to determine if more work is needed 

• Be cost effective – monitor hourly rate, minimize prep time payments and negotiate appropriately with Advisors 

• Inform Team Lead of difficult projects taking longer than 48 hrs 

Client Management 

• Build relationships with clients to encourage new and repeat business opportunities 

• Engage new users through invitations to events, proactive push, periodic phone calls, etc. (multiple users increases client stickiness) 

• Work with Sales/RMs to keep abreast of status of client and any updates to contract/usage 

• Interact with sales to onboard new clients and educate them on our service and offerings 

• Research and know the client:  obtain client coverage list and/or holdings list if at all possible 

• Develop Account Plan by mapping out steps to grow the account over time 

• Handle client issues in a timely manner (alert Team Lead of any major problems that arise) 

• Monitor client activity monthly: research any drop-offs in usage and find ways to increase usage 

• Attend and participate in meetings or calls with clients as requested by sales or Vertical Director 

• Actively participate in Trials 

Advisor Management 

• Liaise with Associates to custom recruit for projects as needed 

• Develop relationship with industry advisors (often leads to referrals, and timely follow-up) 

• Edit profiles before sending to client (if necessary) 

• Record newly uncovered advisor information or expertise in Advisor profiles 

• Respond promptly to advisor responses, queries, problems, etc. 

• Follow Advisor Rate Change guidelines 

• Keep eye out for new recruiting ideas or new recruiting resources 

Push/Sales 

• Proactively notify clients of advisors that they might want to speak with 

• Work with sales to determine who pushes events/teleconferences 

• Market/communicate all product offerings to client (surveys, events, etc) on a regular basis 

• Identify idle users and develop engagement plan 

Training, Evaluation, Staffing 

• Train new Associates on proper recruiting techniques, and project execution. 

• Manage daily activities of Associates (if available) 

• Monitor Associates’ work to ensure quality 

• Interview candidates as needed 

• Contribute to the development of training materials when needed 

• Keep Vertical Director updated on training/progress/performance of assigned JPM (if applicable) 

Compliance 

• Know and follow compliance procedures 

• Be knowledgeable of and follow any client-specific compliance procedures 

• Screen request for compliance “red flags” and communicate them to Guidepoint Counsel 

• Understand and explain Guidepoint Advisor T&C when necessary 

• Communicate any other issues to GPG counsel 

Team Participation 

• Attend and participate in Team meetings and networking events 

• Serve as back up for team colleagues when out of the office 

• Complete additional projects and tasks as directed by Team Lead 

• Contribute to development and maintenance of productive and collaborative environment for team 

• Share best practices with team members 

What You Have: 

• Bachelor’s/Master's degree and a strong academic record required 

• Desire to work in a client facing project management role that is KPI and metrics-driven  

• Ability to work in a fast-paced, results-oriented environment 

• Excellent time management and organizational skills 

• Outgoing personality with the ability to speak with people at all professional levels 

• Intellectual curiosity and desire to learn 

• Excellent written and verbal communication skills 

• Demonstrated ability to work both individually and as part of a team 

• Fluency in English is a must 

What We Have: 

• Competitive compensation 

• Employee medical coverage 

• Central office location 

• Entrepreneurial environment, autonomy, and fast decisions 

• Casual work environment 

About Guidepoint 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-VD1 

#LI-HYBRID 

Why we're hiring:

We are looking for a highly technical IT manager to oversee End User Services (EUS) and drive strategic technology operations across the India market. This role ensures optimal service delivery, enhances IT frameworks, and manages a diverse technology landscape, integrating user endpoint infrastructure, security, and compliance requirements. The successful candidate will lead IT transformation initiatives and collaborate with cross-functional teams to align technology services with business objectives while maintaining robust system integrity and security posture.

What you'll be doing:

Key Responsibilities

Leadership & Line Management of Engineer Resources

• Directly manage EUS Leads and Engineers, facilitate resource planning and workload distribution, ensuring optimal efficiency across projects and operational demands.
• Set clear goals, expectations, and KPIs to measure individual and team performance across technical operations.
• Lead mentoring and skills development initiatives, fostering a culture of innovation and technical excellence.
• Champion process standardization, implementing ITIL and service management best practices for consistent execution.

Ticket Queue Management & SLA Compliance

• Oversee ticket queue management, ensuring incidents and requests are categorized, prioritized, and assigned efficiently.
• Monitor SLA compliance, tracking ticket resolution times and ensuring adherence to service performance metrics.
• Ensure documentation of all incidents and service requests, creating detailed root cause analyses for major recurring issues.
• Lead stakeholder communication on SLA performance, ensuring transparency in service quality and incident handling expectations.

Performance Optimization

• Utilize ITIL methodologies to improve service delivery, reduce incidents, and enhance end-user experience.
• Implement continuous improvement initiatives, analyzing ticket backlog data to enhance service response times and reduce bottlenecks.
• Identify opportunities to implement AI-driven support solutions, including chatbots, predictive analytics, and self-service portals to streamline IT assistance.

Infrastructure & End-User Services Management

• Manage, implement, and optimize end-user service solutions to enhance support function in the XXX market
• Oversee device management, endpoint security, and identity access controls, ensuring compliance with global standards.
• Manage deployment, configuration, and lifecycle support for core user environments, including endpoint devices, collaboration platforms, business systems and remote access solutions.

Technology Strategy & Architecture

• Develop and refine country IT infrastructure roadmaps, ensuring alignment with business needs and scalability considerations.
• Lead technology standardization efforts for network architecture, Active Directory, endpoint security, and service automation platforms.
• Collaborate with global technology teams to integrate IT frameworks, including enterprise mobility, security policies, and system automation.
• Drive continuous improvements in system architecture, ensuring optimized performance of IT assets across on-premises and cloud-based environments.

Security, Compliance & Risk Management

• Implement cybersecurity best practices in coordination with the Cyber, Risk & Compliance (CRC) team.
• Ensure regulatory compliance across identity & access management (IAM), endpoint encryption, and data protection strategies.
• Lead incident response protocols, overseeing vulnerability management, SIEM monitoring, and remediation efforts.

Vendor & Cost Optimization

• Manage enterprise agreements with our technology partners, vendors and providers, ensuring cost-effective procurement of any licensing and services.
• Optimize IT budgets, identifying opportunities for cost reduction in service contracts and hardware lifecycle management.
• Evaluate emerging technology solutions that align with business expansion and infrastructure modernization initiatives.

Project Management & IT Transformation

• Lead market deployment of global IT initiatives, including Network, Infrastructure, Modern Workplace, and Security transformations.
• Coordinate cross-functional teams on technology rollouts, overseeing user migration strategies, cloud adoption plans, and infrastructure upgrades.

What you'll need:

Qualifications & Technical Expertise

• Bachelor's degree in Information Technology, Computer Science or a related field. Or relevant experience within Information Technology.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Understanding of IT endpoint infrastructure, including Microsoft OS, MacOS, Active Directory, device management, Identity Management and Audio-Visual technology.
• Proficiency in ITIL and ITSM frameworks
• Experience with endpoint management platforms, including MDM solutions like Jamf and Intune.
• Demonstrated experience in IT governance, compliance audits, and risk mitigation strategies.
• Budget management expertise, overseeing software licensing, vendor contracts, and IT cost optimization.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

 #onsite

The Role: We are looking for a dedicated and motivated Project Manager who will be responsible for shepherding global Research initiatives. The Project Manager will be a key member of the leadership team of the project, coordinating activities with various global managers and leaders. If you have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. The goal of the Project Manager role is to secure the functionality of the project to drive extensive and sustainable growth.

Job Responsibilities (include, but not limited to the following):

• Discuss/Justify/Convince/Coordinate activities with various senior and mid-level managers in various functions, in order to shepherd and expedite good ideas into decision/action/reality.
• Initiate discussions to help bring to light issues of the project, identify solutions, and lead and shepherd the implementation of those solutions.
• Collaborate with project leaders in setting and driving organizational vision, operational strategy, and hiring levels for the project.
• Develop actionable project strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with project leaders.
• Translate strategy into actionable steps for growth, implementing project goal setting, performance management, and operations planning of the project.
• Build and maintain positive relationships and drive collaboration with various colleagues to ensure successful execution and delivery of projects
• Perform regular assessment of project execution to identify areas for improvement
• To coordinate with internal resources across functions, ensuring project remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress
• Develop and maintain project plans documentation, report on project progress and risks to management

What You’ll Bring:

• Hold a Bachelor’s degree or advanced degree(s) from a leading university
• 5+ years of experience as a Project Manager or in similar role
• Experience as a team leader
• Excellent verbal and written communication skills
• Fluent in spoken and written English
• Self-starter: has shown an ability to set up initiatives and see them to the end without supervision.
• Proven ability to solve problems creatively
• Strong familiarity with project management methodologies and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget and timeline
• Ability to diagnose problems quickly and foresee potential issues
• Ability to multitask, work independently and as an integral member of the team with minimal supervision
• Any of the following would be an added bonus:
  • Experience in business management
  • Experience in the quant or finance domains

What We Offer:

• Competitive financial compensation
• Friendly and collegial working environment
• Flexible working hours
• Competitive employee benefits
• A culture of continuous learning

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

3 best things about the job:

1. Innovation at Scale: Work at the forefront of programmatic advertising with cutting-edge technology, data, and AI-driven solutions within the world's largest marketing services company, directly impacting major brands.
2. Collaborative & Empowering Culture: Join a diverse, dedicated team of programmatic experts where your opinions and ideas are highly encouraged, shaping client strategies and product evolution.
3. Dynamic Growth & Learning: Navigate an evolving digital media landscape with continuous opportunities to learn new technologies, tackle complex challenges, and grow your career within WPP, supported by a culture that values ambition.

 In three months:

• Comprehend WPP Media Solutions' platforms, product suite, and strategic positioning in the Indian programmatic landscape.
• Establish foundational relationships with internal teams and client agency stakeholders.
• Begin managing a portfolio of client accounts with proactive communication.

In six months:

• Demonstrate consistent success in account management, strategic planning, and delivering measurable client outcomes.
• Proactively identify client needs, contributing to account stability and growth.
• Actively participate in initial new business discussions and proposal development.

In 12 months:

• Develop and present long-term strategic roadmaps for client accounts, identifying growth opportunities and leveraging advanced programmatic solutions.
• Contribute to thought leadership and best practices within the team.
• Successfully contribute to the acquisition of new client accounts and expansion of existing business.

Responsibilities of the role:

• Strategic Client Partnership: Cultivate deep, strategic relationships with key clients and WPP agency stakeholders, acting as a trusted programmatic advisor.
• Business Development: Actively identify, pursue, and support new business opportunities, including pitching WPP Media Solutions' capabilities to prospective clients and contributing to proposal development.
• Solution Evangelism: Serve as the subject matter expert for WPP Media Solutions' advanced programmatic products and technology, educating clients and agencies on their value.
• Programmatic Strategy & Planning: Lead the development of data-driven programmatic media strategies aligned with client business objectives and ROI.
• Performance Management: Oversee campaign lifecycle, collaborating with trading, analytics, and ad operations for optimal setup, continuous optimization, and insightful reporting.
• Data-Driven Insights: Provide in-depth performance analysis, actionable insights, and strategic recommendations to clients, articulating campaign value.
• Account Growth: Drive organic growth within existing client accounts through strategic upsell and cross-sell of WPP Media Solutions' services.
• Cross-Functional Collaboration: Facilitate seamless communication across internal teams (Trading, Analytics, Product, Sales, Ad Operations) and external partners.
• Market Expertise: Stay abreast of industry trends, technologies, and the competitive landscape in programmatic advertising, sharing insights internally.
• Operational Excellence: Ensure adherence to WPP Media Solutions' best practices and client service standards.

What you will need:

• Experience: 3-5+ years in programmatic advertising, digital media, or client services (agency, ad tech, or media owner).
• Programmatic Expertise: In-depth understanding of the programmatic ecosystem, including DSPs (e.g., DV360, The Trade Desk), SSPs, DMPs, ad servers, and various buying models.
• Client Management & Business Acumen: Proven track record of managing and growing key client accounts, building long-term strategic partnerships, and identifying new business opportunities.
• Analytical & Data Skills: Strong analytical acumen to interpret complex data, derive actionable insights, and present compelling recommendations.
• Communication & Presentation: Exceptional verbal and written communication, presentation, and negotiation skills.
• Strategic Thinking: Ability to think strategically, identify client challenges, and develop innovative, data-driven solutions.
• Project Management: Excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced environment.
• Education: Bachelor's degree in Marketing, Business, Communications, or a related field.
• Local Market Knowledge: Understanding of the Indian digital advertising landscape and local market nuances is highly desirable.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Job Title: Business Analyst- Capital Market/IB Domain

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE/MUMBAI

Years of Expn - 6 to 12 Years 

Role Description

· Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology

· Sound understanding of trade lifecycle, global regulations and trading/investment banking processes

· Responsible for project stakeholder management

· Proven experience as Business Analyst with an Investment bank

· Work with project manager and business sponsors to scope and analyse the area of analysis

· Interface with business users on functional issues to analyse and define business and functional requirements

· Lead business requirement gathering session and document requirements to create business

· requirement specification document

· Excellent Communication, Organization and Documentation Skills

· Define testing objectives and liaise with testing teams

· Capital markets BA

· Trade Lifecycle

· Good understanding of financial products

Domain and Business Knowledge:

· Process change experience – Agile methodology (Mandatory) and tools

· Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one

· Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions

· Related industry & product knowledge

· Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Title: Business Analyst- Capital Market/IB Domain

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE/MUMBAI

Years of Exp - 6 to 12 Years 

Role Description

· Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology

· Sound understanding of trade lifecycle, global regulations and trading/investment banking processes

· Responsible for project stakeholder management

· Proven experience as Business Analyst with an Investment bank

· Work with project manager and business sponsors to scope and analyse the area of analysis

· Interface with business users on functional issues to analyse and define business and functional requirements

· Lead business requirement gathering session and document requirements to create business

· requirement specification document

· Excellent Communication, Organization and Documentation Skills

· Define testing objectives and liaise with testing teams

· Capital markets BA

· Trade Lifecycle

· Good understanding of financial products

Domain and Business Knowledge:

· Process change experience – Agile methodology (Mandatory) and tools

· Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one

· Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions

· Related industry & product knowledge

· Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Title: Business Analyst- Capital Market/IB Domain

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - BANGALORE/MUMBAI

Years of Expn - 6 to 12 Years 

Role Description

· Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology

· Sound understanding of trade lifecycle, global regulations and trading/investment banking processes

· Responsible for project stakeholder management

· Proven experience as Business Analyst with an Investment bank

· Work with project manager and business sponsors to scope and analyse the area of analysis

· Interface with business users on functional issues to analyse and define business and functional requirements

· Lead business requirement gathering session and document requirements to create business

· requirement specification document

· Excellent Communication, Organization and Documentation Skills

· Define testing objectives and liaise with testing teams

· Capital markets BA

· Trade Lifecycle

· Good understanding of financial products

Domain and Business Knowledge:

· Process change experience – Agile methodology (Mandatory) and tools

· Domain experience across key business areas – Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations – at least one

· Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions

· Related industry & product knowledge

· Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Are you a customer-centric, solutions-driven engineer who loves turning technical problems into business value? Join us at Ivanti, where you’ll help top organizations protect and manage their endpoints in a rapidly changing world—while growing your career on a collaborative, cutting-edge team.

Why this role matters

Here, you’ll be at the heart of our pre-sales operations—advising partners, prospects, and customers on how Ivanti’s industry-leading solutions can tackle their real-world IT challenges. Your work will drive solutions that keep our clients’ data safe and systems running smoothly. By joining us, you’ll directly shape how customers experience Ivanti’s products and power global business impact. You’ll be part of an inclusive, supportive team that values your voice every day.

What you’ll do:

• Partner with Account Managers to engage prospects and customers and help drive deals to successful close.
• Lead technical conversations with customer and partner stakeholders, understanding both the business and IT context.
• Deliver tailored product demos, presentations, and solutions that resonate with audiences ranging from end users to executives.
• Design, implement, and summarize Proof-of-Concept (PoC) or pilot installations that solve real customer problems.
• Manage responses for technical RFPs/RFIs, ensuring Ivanti’s unique value is front and center.
• Represent Ivanti as a technical expert at industry events, trade shows, and webinars—including speaking to large audiences.
• Collaborate with product, development, support, and professional services teams to create seamless handoffs and close product gaps with field insights.

What you will bring:

• 5+ years’ experience in presales engineering, systems engineering, or IT solution delivery (preferably for a software vendor or MSP).
• 3+ years’ experience with enterprise software solutions, plus hands-on knowledge of UEM systems (Android, iOS, MacOS, and/or Windows 10/11).
• Previous experience leading presales for Microsoft Endpoint Manager, Intune, Omnissa, or endpoint security solutions like Defender, McAfee, or Tenable.
• Talented communicator—known for delivering crisp presentations and translating complex IT topics into clear, accessible business language.
• Analytical problem-solver with a track record of managing multiple stakeholders and driving outcomes under time pressure.
• Strong teamwork and project leadership skills, with the initiative to identify gaps and rally others to move forward.
• Flexible to travel within your assigned territory.
• Nice to have: Relevant certifications, experience supporting large/global organizations, or additional language skills.

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

At Ivanti, our mission is to elevate human potential within organizations by managing, protecting, and automating IT for continuous innovation. We believe diverse teams and voices build the best solutions and keep us at the forefront of our industry.

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to talent@ivanti.com—we’re happy to help.

Ready to join us? Apply today and make a real impact in global endpoint security and management.

Strategic Project Lead / Delivery Manager 

Data Annotation & AI Delivery

8+ Years of Experience

Position Overview

We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.

This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.

Primary Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow large-scale teams of annotators and trainers.
• Drive performance management, career development, and targeted training.
• Foster a culture of excellence, ownership, and continuous learning.
• Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.

1. Project Management & Coordination

• Define and manage project scope, objectives, timelines, and quality metrics.
• Align with cross-functional stakeholders on goals and deliverables.
• Proactively identify and resolve delivery risks, blockers, and dependencies.
• Provide clear and consistent reporting on progress, challenges, and solutions.

1. Data Quality & Integrity

• Own quality control and data integrity across the annotation lifecycle.
• Analyze datasets to identify trends, anomalies, and insights for improvement.
• Implement best practices for annotation, evaluation, and data curation.
• Share learnings and continuously improve quality processes.

1. Technical Collaboration & Innovation

• Partner with engineering and research teams to optimize internal tooling.
• Stay ahead of emerging trends in AI, ML, and multimodal processing.
• Champion innovations that reduce task completion times and improve efficiency.
• Maintain clear and scalable documentation for processes and training.

1. Customer & Domain Engagement

• Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
• Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
• Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
• Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.

Required Skills & Qualifications

• 10+ years of experience in engineering, program management, or delivery of large-scale projects.
• Proven ability to lead and scale large teams (100+ members) with measurable impact.
• Strong technical grounding in AI/ML, data annotation, and multimodal systems.
• Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
• Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
• Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
• Proficiency in Python (preferred) or Swift for data analysis and automation.
• Strong mathematical and analytical skills for data-driven problem solving.
• Experience in data curation, annotation pipelines, and quality control.
• Excellent communication and stakeholder management skills.
• Track record of driving high-quality outputs under tight deadlines.

Preferred Skills & Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related fields.
• Experience applying gamification to workforce engagement.
• Familiarity with modern project management tools & methodologies.
• Exposure to state-of-the-art multimodal AI technologies.
• Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
• Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
• Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.

Role: Project Manager 

Location: Remote working until further notice 

A Little Bit About the Role: 

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. 

 What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

What You'll be Doing: 

GENERAL TASKS AND RESPONSIBILITIES: 

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) 

• Manage your team to deliver a wide range of deliverables from email marketing to website content 

• Follow and implement the defined project management and production processes within BTG+ and with partners 

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment  

• Face adversity, setbacks and negativity with a resilient mindset and attitude 

• Embody the company values, instil these behaviours within all team members 

• Drive continuous improvement through each step of the process and consult on process improvements 

• Close off projects to set standards/requirements 

• Willing to learn new platforms to work 

• Managing client facing with high communication excellence and confident speaking to clients 
    

INITIATE & PLAN THE PROJECT: 

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable   

• Manage the scoping, costing and planning of projects across different briefs  

• Work to the BTG+ Project Management Way of Working while executing projects  

• Identify stakeholders and create a communication plan to ensure each has access to the right level of information 

• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes 

• Create project plan and identify key milestones for each of the projects you are assigned 

• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines 

• Identify risks and possible issues and create risk registers 

• Work closely with the creative team to define a cost, scope and timeplan for the projects 

• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation.
    

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: 

• Coordinate development and delivery among various project participants and stakeholders 

• Prioritize and manage workload of the project team 

• Develop comprehensive project plans that integrate AI workflows, ensuring every project is mapped out in detail 

• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working 

• Monitor the progress of the project delivery within scope and budget with the planned resources 

• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points 

• Follow the project management change control process for changes in scope, budget, timelines or resources 

• Create and keep up to date all related project documentation to ensure compliance 

• Proactively problem-solve, mitigate risks and plan for future issues 

• Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily 

• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations 

• Monitor utilization and output of team

• Participate in client facing meetings 

What You'll Need: 

• High English proficient level.

• Collaboration: Works well in a team, open to feedback, and values effective communication. 

• Process Improvement: Adopts a process-driven approach and seeks continuous improvement. 

• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions. 

• Attention to Detail: Ensures accuracy and quality in all deliverables. 

• Project Management: Strong organisational and time management skills. 

• Problem-Solving: Handles challenges effectively, focusing on client satisfaction. 

• Experience: 4+ years managing projects successfully. 

• Multitasking: Skilled at managing multiple projects and deadlines. 

• Quality Control: Experienced in quality assurance processes. 

• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided). 

Role: Project Manager 

Location: Remote working until further notice 

A Little Bit About the Role: 

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. 

 What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

What You'll be Doing: 

GENERAL TASKS AND RESPONSIBILITIES: 

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) 

• Manage your team to deliver a wide range of deliverables from email marketing to website content 

• Follow and implement the defined project management and production processes within BTG+ and with partners 

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment  

• Face adversity, setbacks and negativity with a resilient mindset and attitude 

• Embody the company values, instil these behaviours within all team members 

• Drive continuous improvement through each step of the process and consult on process improvements 

• Close off projects to set standards/requirements 

• Willing to learn new platforms to work 

• Managing client facing with high communication excellence and confident speaking to clients 
    

INITIATE & PLAN THE PROJECT: 

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable   

• Manage the scoping, costing and planning of projects across different briefs  

• Work to the BTG+ Project Management Way of Working while executing projects  

• Identify stakeholders and create a communication plan to ensure each has access to the right level of information 

• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes 

• Create project plan and identify key milestones for each of the projects you are assigned 

• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines 

• Identify risks and possible issues and create risk registers 

• Work closely with the creative team to define a cost, scope and timeplan for the projects 

• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation.
    

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: 

• Coordinate development and delivery among various project participants and stakeholders 

• Prioritize and manage workload of the project team 

• Develop comprehensive project plans that integrate AI workflows, ensuring every project is mapped out in detail 

• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working 

• Monitor the progress of the project delivery within scope and budget with the planned resources 

• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points 

• Follow the project management change control process for changes in scope, budget, timelines or resources 

• Create and keep up to date all related project documentation to ensure compliance 

• Proactively problem-solve, mitigate risks and plan for future issues 

• Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily 

• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations 

• Monitor utilization and output of team

• Participate in client facing meetings 

What You'll Need: 

• High English proficient level.

• Collaboration: Works well in a team, open to feedback, and values effective communication. 

• Process Improvement: Adopts a process-driven approach and seeks continuous improvement. 

• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions. 

• Attention to Detail: Ensures accuracy and quality in all deliverables. 

• Project Management: Strong organisational and time management skills. 

• Problem-Solving: Handles challenges effectively, focusing on client satisfaction. 

• Experience: 4+ years managing projects successfully. 

• Multitasking: Skilled at managing multiple projects and deadlines. 

• Quality Control: Experienced in quality assurance processes. 

• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided). 

Role:  Support Centre Manager

Location:  Mumbai, India

About the role: 

We are seeking a highly skilled and hands-on Support Centre Manager to lead our centralized global support function. This role is critical in ensuring smooth operations, governance, and growth of our support centre model, while driving efficiency, scalability, and alignment with business objectives. The Support Centre Manager will support IT and backend operations teams requirement across The Brandtech Group companies, manage stakeholder relationships, and deliver measurable business value through optimized support delivery and cost governance.

The ideal candidate will also bring expertise in leveraging AI and automation to reimagine workflows, enhance productivity, and embed data-driven decision-making into daily operations. 

What you will be doing: 

Strategic Leadership 

• Define, implement, and evolve the global support centre operating model in line with business objectives. 

• Embed AI and automation as enablers for scalability, predictive insights, and proactive issue resolution. 

• Serve as the central point of contact for regional leadership, ensuring seamless coordination across geographies and functions. 

• Drive continuous improvement, operational efficiencies, and scalability of support functions. 

Team & Operational Management 

• Lead and oversee a global support centre team (150+ team members). 

• Ensure effective service delivery across core support areas: IT, HR, Talent, Finance, Operations, Transformation, Data, Technology, and Training. 

• Establish governance frameworks, role clarity, and line management accountability for all onboarded resources. 

• Monitor and enhance service levels, ensuring 24x7 IT support coverage worldwide. 

• Champion automation-first practices to reduce manual dependencies and free up talent for higher-value tasks. 

Hiring & Onboarding Process 

• Partner with Brandtech+ Talent team to manage end-to-end hiring lifecycle: role calibration, JD development, Greenhouse entry, candidate coordination, and final selection. 

• Ensure smooth onboarding, assignment of line managers, and integration into the support centre structure. 

• Introduce AI-driven hiring tools and analytics to improve speed and quality of talent acquisition. 

Commercials & Billing Governance 

• Oversee monthly cross-charge and billing processes, ensuring accuracy, transparency, and compliance with transfer pricing policies. 

• Manage changes to cross-charge due to compensation or contractual changes. 

• Ensure any potential commercial transactions are tracked and billed accurately. 

• Deliver year-on-year overhead reviews, ensuring savings and efficiencies are passed back to business stakeholders. 

• Use AI-powered financial forecasting tools to improve predictability and cost optimization. 

Stakeholder Management 

• Act as a strategic partner to group business stakeholders (department heads across the regions and group agencies), providing benchmarks, cost estimates, and savings opportunities. 

• Communicate effectively with senior leadership across global entities to align support functions with business needs. 

• Ensure business satisfaction through regular surveys, updates, transparent reporting, and governance forums. 

• Use automation and AI-driven dashboards to deliver real-time insights to stakeholders. 

Reporting and Forecasting 

• Run quarterly business reviews with regions and service lines. 

• Provide transparent dashboards on utilization, SLA/OLA compliance, cost-to-serve, savings, and coverage. 

• Run quarterly forecasting for support centre function with commercial team.  

• Leverage predictive analytics and AI models to proactively address gaps in service delivery or resourcing. 

What you need to be great in this role: 

• Bachelor’s or Master’s degree in Business Administration, Operations, IT Management, or related field. 

• 12+ years of experience in global support/operations management, with at least 5 years in a leadership role. 

• Proven experience managing large teams across diverse functions in a global, matrix environment. 

• Strong expertise in IT support, backend operations, and cross-functional service delivery. 

Req ID: 17049

#LI-AK1 #BTG+

Reporting of the role

This role reports to the Associate Director

3 best things about the job:

1. Get to work in a truly integrated team handling 360 aspects for a brand
2. Will work closely with the leading publishers such as Google & Facebook
3. Will be exposed to Programmatic

In this role, your goals will be:

In three months:

• Understood the complete biddable media scenario on client’s business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively

In six months:

• Optimized implementation in all biddable media platforms
• Recommended and implemented best practice
• Explored and executed an innovation in one of the biddable media platforms

In 12 months:

• Exceed client expectations in terms of biddable media implementation
• Create a road-map for the next year.

What your day job looks like at WPP Media:

• Analyze, track and optimize on an ongoing basis effective benchmarks for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available
• Client communication, prioritizing work for the team and ensuring the recommendations and optimization on the account is designed to meet client KPIs
• Stay ahead of the competition by analyzing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis.

What you’ll bring:

• Expertise in Google analytics
• Through understanding of Google AdWords
• Understanding of Bid Management Tools
• Number Crunching
• Understanding of Programmatic

Minimum qualifications:

Relevant experience of 3-5 years in search marketing roles

Role: Project Manager 

Location: Mumbai, India (Remote)

About the role:  

We are seeking a highly organized and culturally aware Project Manager to lead complex, multi-market digital initiatives. This role is designed for a project management expert who thrives in high-pressure environments involving multiple stakeholders and diverse deliverables. You will be the central pivot point between the client’s global strategy and local execution, ensuring that all campaign collaterals are expertly localized, translated, and deployed across both English (EN) and non-English (non-EN) speaking markets. 

What you will be doing: 

Strategic Workflow & Resource Orchestration 

• Timeline Management: Develop and maintain end-to-end project schedules, ensuring all milestones are met across different time zones. 
• Work Allocation: Distribute tasks across cross-functional teams, balancing internal bandwidth with external support to maintain optimal productivity. 
• Resource Management: Identify and secure necessary resources (creative, technical, and linguistic) to fulfil project requirements. 
• Prioritization: Act as the gatekeeper for project requests, using data-driven logic to prioritize high-impact tasks in a fast-moving environment. 

Global Localization & Asset Delivery 

• End-to-End Localization: Lead the transcreation and localization process for marketing collaterals, ensuring brand consistency while respecting regional cultural nuances.
• Multi-Deliverable Oversight: Simultaneously manage the production of various assets, including digital ads, website content, video subtitles, and print materials for diverse global markets.
• Non-EN Coordination: Act as the primary lead for projects targeting non-English speaking territories, ensuring linguistic accuracy and local market relevance. 

Stakeholder & Vendor Management 

• Multi-Stakeholder Alignment: Navigate complex organizational structures to align regional leads, global brand managers, and executive stakeholders on project goals. 
• Vendor Coordination: Manage relationships with third-party partners, specifically translation agencies and Language Service Providers (LSPs), to ensure high-quality output and adherence to budgets. 
• Collaborative Leadership: Facilitate regular syncs between creative teams and local market experts to resolve bottlenecks and streamline approvals. 

What you need to be great in this role: 

• Experience: 5+ years of Project Management experience, ideally within a global agency or a multinational corporation. 
• Global Exposure: Proven track record of managing projects across multiple geographies, specifically handling the transition of content from English to non-English markets. 
• Localization Expertise: Deep understanding of the localization lifecycle, including experience working with translation management systems or professional linguists. 
• Multi-Tasking Mastery: Demonstrated ability to manage "multi-stakeholder, multi-deliverable" projects where competing priorities are the norm. 
• Communication: Exceptional interpersonal skills with the ability to bridge communication gaps between technical teams, creative departments, and external vendors. 
• Problem Solving: A proactive approach to identifying risks in a project timeline and implementing contingency plans. 

Preferred Qualifications 

• Project Management Professional (PMP), PRINCE2, or Agile certification. 
• Proficiency with project management software (e.g., Asana, Monday.com, Jira, or Smartsheet). 

Req ID: 17139

#LI-JQ1 #LI-Remote

Role: Senior Enablement Manager (Sales Operations)  

Location: Remote working until further notice 

About the role: 

As Senior Enablement Manager, you'll be the single point of accountability for OLIVER's proposal and enablement operations globally. You'll manage concurrent workstreams across RFP, pitch, and enablement functions — maintaining rigorous quality standards while keeping complex, multi-party submissions on track. Working closely with the Director of Sales Operations and Enablement, you'll build and govern the systems, databases, and processes that enable our global sales engine to run efficiently and win consistently. 

What you will be doing: 

• Lead end-to-end ownership of the RFP and RFI process, from intake and scoping through resource coordination, compliance review, and final submission 

• Manage project timelines across all active proposal and pitch workstreams, setting clear milestones, flagging risks proactively, and holding cross-functional contributors accountable to deadlines 

• Drive purchase order (PO) adherence across all proposal workflows, ensuring alignment with procurement requirements across client and internal systems 

• Allocate resources effectively across concurrent RFP, pitch, and enablement workstreams, balancing team capacity against live pipeline demand 

• Own and maintain the Global Rate Card Database, RFI database, and RFP database — ensuring accuracy, version control, compliance, and controlled access at all times 

• Maintain Salesforce data quality across all sales opportunities tied to proposal activity, upholding consistent entry standards across the team 

• Take full ownership of client-facing deliverables including MSA submission forms, compliance documentation, rate cards, creative tests, RFP decks, pitch decks, and video assets 

• Enforce quality control standards across all deliverables, reviewing for accuracy, brand consistency, and compliance before every submission 

• Curate and govern the Content Library, ensuring sales assets are current, correctly tagged, and readily accessible to sellers across global markets 

• Track and report budget burn rate across active proposal workstreams, surfacing overage risks and supporting reallocation decisions in a timely manner 

• Produce and distribute weekly RAG (Red/Amber/Green) status reports across all active RFP and pitch projects, giving senior stakeholders a clear, real-time view of progress and risk 

• Lead stakeholder coordination across complex, multi-party submissions involving sales, creative, legal, and finance — running status meetings and maintaining momentum throughout 

• Support compliance tracking across all deliverables, ensuring adherence to client requirements, internal governance standards, and The Brandtech Group policies 

 What you need to be great in this role: 

• Solid experience in sales operations, bid management, proposal management, or sales enablement within a professional services, creative agency, consulting, or technology environment 

• Demonstrated ownership of end-to-end RFP or bid processes in a high-volume, enterprise B2B sales environment 

• Strong project management capability — able to run multiple concurrent workstreams against competing deadlines without losing the detail 

• Salesforce proficiency including opportunity management, data standards, reporting, and process adherence — with a track record of improving CRM hygiene across sales teams 

• Experience managing proposal or content databases using platforms such as Loopio, Responsive (RFPIO), Seismic, Highspot, or equivalent 

• Familiarity with rate card structures, budget tracking, and commercial data management in close collaboration with finance teams 

• Meticulous attention to detail and a track record of maintaining quality standards across high-stakes, client-facing deliverables 

• Experience working with MSA structures, procurement processes, and compliance requirements in complex enterprise sales contexts 

• Ability to produce RAG reporting and present project status clearly and confidently to senior stakeholders 

• Strong written and verbal communication skills — able to brief, align, and hold accountable cross-functional contributors without direct authority 

• Proficiency with project management tools such as Asana, Monday.com, Smartsheet, or Notion 

• Commercial awareness and a clear understanding of how operational excellence in proposals and enablement connects to win rates, deal velocity, and revenue growth 

• A systems mindset: you build processes that scale, not workarounds that don't 

Gen AI and Agentic Thinking 

• Advanced proficiency with Gen AI tools to enhance operational efficiency and output quality — for example, drafting proposal content, summarising RFP requirements, or accelerating research workflows 

• Experience designing AI-assisted workflows for yourself and the wider team to reduce manual effort and improve consistency across deliverables 

• Ability to train others on effective AI tool usage within a sales operations or enablement context 

• Agentic thinking applied to complex, multi-step challenges — systematic problem-solving across concurrent, high-pressure workstreams 

• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all client-facing content 

Req ID- 17019 

#L1-DJ1 #BTG+

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.