Project Manager Jobs in India.
All active Project Manager roles based in India.
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Role Title: Automation & Solution Architect (GCB 4)
Function: Finance System Operations
Role Description:
Senior technical lead for Finance EUC automation scale-up. Accountable for end-to-end technical delivery across demand intake, requirements analysis, build & test, production deployment and RTB change management. Provides consultative input during opportunity scoping, ensuring solutions are feasible and aligned to IT-governed platforms (e.g., Alteryx/ADM) and established controls/guardrails. Leads technical documentation, testing evidence aligned to agreed closure criteria, and supports controlled releases. Partners with Finance Domain BA, POD Lead and platform support to ensure stable, supportable automation.
Skills / Knowledge / Experience:
- Lead & Design automation for EUC (End User Computing) remediation, using AI workflow automation to reduce operational risk, improve control compliance, and accelerate remediation at scale.
- Act as Solution Architect for the end-to-end remediation across Python & Alteryx / FRAME platform, aligning delivery to risk, control, and technology standards.
- Knowledge of Finance process landscape & core systems
- Identify and prioritize EUC remediation opportunities and translate them into an automation roadmap
- Design and deliver AI-assisted remediation capabilities with prompt engineering
- Build automation pipelines to streamline discovery, assessment, remediation tracking, and evidence generation.
- Define human-in-the-loop operating model for AI outputs (review, approval, exception handling) to ensure accountable decision-making
- Familiarity with Python, IT-managed automation platforms e.g., Alteryx
- Experienced in managing end-to-end Testing lifecycle i.e., Unit Testing, SIT, UAT
- Strong in Stakeholder management
- Agile Scrum Master, SAFe, and Project Manager skills set are desirable
Ready to apply?
Apply to Capco
Manager Software Engineering
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Here’s a summary of the role: [Only Bangalore based candidates may apply]
You’re a hands-on engineering leader who loves building high‑performing teams and modern software that customers truly value. In this role, you’ll lead agile engineering teams to deliver scalable, high‑quality products while actively shaping how AI accelerates software development.
You’ll combine strong technical foundations with people leadership, coaching engineers to do their best work and using AI‑powered tools to raise the bar for developer productivity, software quality, and delivery outcomes.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Lead and coach agile engineering teams to deliver reliable, scalable, customer‑focused software.
- Champion engineering excellence, continuous improvement, and measurable delivery outcomes.
- Drive the adoption of AI‑assisted development tools to improve coding efficiency, documentation, and design decisions.
- Partner closely with product managers, architects, and other engineering leaders to align technical delivery with business goals.
- Lead complex technical and cross‑functional initiatives from concept to production.
- Shape a modern, AI‑driven developer experience that encourages learning, experimentation, and innovation.
These are the essentials you’ll need to get an interview:
- Overall around 10 years, with close to 5+ years’ experience Leading / managing software engineering teams.
- Proven success leading agile teams delivering high‑quality, scalable software.
- Strong hands‑on technical background with React, Node.js, TypeScript, relational databases (MySQL), and cloud platforms such as AWS, Azure, or GCP.
- Solid understanding of modern software architecture, design principles, CI/CD pipelines, DevOps, and SQL/NoSQL databases.
- Experience working with AI‑assisted engineering tools (e.g. GitHub Copilot, Claude AI, Cursor AI).
- Excellent communication skills with the ability to work effectively with technical and non‑technical stakeholders.
- A customer‑first mindset, ensuring user needs guide technical decisions.
It would be great if you had these too, but we’ll support you if you don’t:
- Experience implementing or scaling AI‑enhanced engineering workflows.
- Passion for AI‑driven software development and continuous learning.
- Confidence mentoring engineers on using AI tools effectively and ethically.
- Enthusiasm for redefining developer productivity through automation and human‑AI collaboration.
Here’s a bit about us:
What Can You Expect When You Join Diligent?
You’ll join a global organisation on a mission to redefine the way organisations are governed. Our people are at the heart of what we do, and we value diverse perspectives, curiosity, and collaboration.
Why join Diligent?
Join a team that values innovation, integrity, and impact. You’ll work alongside talented colleagues who are fast, fearless, and driven to get it right—while building products that truly matter to our customers.
Life at Diligent
We foster a culture of trust, respect, and continuous improvement. We support your physical, financial, and emotional wellbeing, and create an environment where you can bring your whole self to work.
Equal Opportunity Employer
Diligent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, or any other protected characteristic.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Ready to apply?
Apply to Diligent Corporation
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
About the Skuad Acquisition
Back in August 2024, Payoneer acquired Skuad. Skuad's expertise helps businesses in over 160 countries navigate complex challenges such as international payroll, remote onboarding, and regulatory compliance. This acquisition reinforces Payoneer's mission and solidifies Skuad's role as a trusted partner for global workforce management (WFM).
This role will be part of our WFM business unit.
Role summary:
On-site
Full-time
We are looking for an experienced Global Procurement Manager – Employee Benefits to lead the setup and implementation of employee benefits across the globe. This role will focus on enabling new benefits, ensuring compliance, managing governance frameworks, and acting as an escalation point for complex benefits matters.
Key benefit areas include insurance, company-issued devices, co-working spaces, meal and other vouchers, car lease, background verification, and medical checks/health & safety programs.
This position will play a critical role in building scalable frameworks for global benefits delivery, ensuring consistent execution and alignment across countries
What you’ll do:
Global Benefits Enablement & Governance-
- Lead the implementation and setup of new benefits programs across multiple countries, covering health and life insurance, devices, co-working spaces, vouchers, and related offerings.
- Research and benchmark local market practices to design compliant, competitive, and cost-efficient benefits packages.
- Partner with HR Operations, Legal, Finance, and Payroll teams to operationalise benefits programs and ensure smooth rollouts.
- Develop and maintain standardised processes, documentation, and governance frameworks to support scalable and efficient global benefits management.
- Be responsible for end-to-end vendor/partner management, including onboarding, negotiation, contracting, invoicing, payments, and vendor reviews.
Escalation Management & Cross-Functional Collaboration-
- Act as the escalation point for complex or critical benefits-related queries, exceptions, or compliance issues.
- Collaborate with HR Operations on enrolment, de-enrolment, and vendor coordination, providing subject-matter expertise and guidance.
- Oversee vendor performance, vendor contracts, renewals, and benefit structures to maintain policy consistency and legal compliance.
- Provide structured recommendations and insights to leadership on program design, effectiveness, and improvement opportunities.
Reporting & Insights-
- Monitor benefit utilisation, spend trends, and vendor performance to identify risks or optimisation opportunities.
- Prepare reports and insights for leadership on country-wise benefits of performance, compliance status, and upcoming renewals.
Who you are:
- 5+ years of experience in procurement, vendor management, partnerships, global benefits, or related fields.
- Strong understanding of international benefits, insurance programs, and compliance frameworks is a plus.
- Excellent analytical, problem-solving and communication skills.
- Proficiency in Microsoft Office Suite and AI tools like Copilot, ChatGPT, Claude, etc. (good to have)
- Ability to collaborate cross-functionally and operate independently in a global, fast-paced environment.
- High attention to detail with strong project management and organisational abilities.
- Agility, Speed of execution, and likeness to thrive in high growth environment as attributes for a candidate. We are like that :)
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
Senior Workforce Manager (Resource Manager Exp)
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Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Operations Director
Location: Hybrid
A little bit about the role -
The Hub Operations Director is accountable for the leadership, performance, and scalability of OLIVER's centralised production hub for the Beauty & Wellbeing portfolio. You'll lead a multi-disciplinary team of Makers — Designers, Creatives, Data Analysts, and Project Managers — delivering premium assets across global markets to brand standards that leave no room for inconsistency.
Operating in close partnership with Delivery, Production, Finance, and People teams, you'll own capacity planning, resource management, workflow design, commercial/utilization discipline, and the systems that underpin hub performance day to day. This is a leverage and scale role: your job is to build a stable, high-performing production engine that senior leadership can rely on — one that delivers quality, manages risk, and protects margins as the hub grows and the portfolio evolves.
Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio.
WHAT YOU'LL DO
Resource Planning & Coordination
- Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time.
- Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date.
- Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps.
- Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required.
- Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets.
- May independently lead small projects from planning through to delivery.
Workflow & Operations
- Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins.
- Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation.
- Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required.
- Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows.
- Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms.
Stakeholder & Client Management
- Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets.
- Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required.
- Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders.
Financial Administration
- Support accurate and timely project-level financial administration relating to resource utilization
- Flag financial risks or resource utilization variances to the senior leadership team early.
WHAT YOU BRING
Resource Planning and Operations
- Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment.
- Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity.
- Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best.
- Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity.
- Proactive approach to identifying and resolving operational bottlenecks before they impact delivery.
- Experience independently leading small projects from initiation through to completion.
Workflow and Stakeholder Coordination
- Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins.
- Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions.
- Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery.
- Familiarity with onboarding processes and integrating new team members into studio or production environments.
Tools and Technical Knowledge
- Proficiency in Microsoft Office and related software, including project planning and scheduling tools.
- Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil.
- Familiarity with digital asset management, creative review systems, and approval workflows in a content production context.
- Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage.
- Experience in quality assessment of work delivered by a production hub or creative team.
Gen AI & Agentic Thinking
- Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency.
- Experience building personal AI workflows to improve day-to-day efficiency and output quality.
- Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward.
- Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables.
Req ID - 17306
#BTG+ #LI-PG1
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'
Ready to apply?
Apply to Brandtech+
Workforce Management (Resource Manager)
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Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Snr Resource Manager
Location: Hybrid (Mumbai Office)
A little bit about the role -
The Maker Hub Resource Manager is the operational backbone of Beauty AI Studio (BAIS) — responsible for coordinating project activities, validating requirements, and creating and managing project schedules that keep multi-market creative delivery on track. You'll own resource allocation and workload distribution across the Maker Hub, ensuring specialised production and creative teams are deployed effectively across all active workstreams.
Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio.
What you'll doing -
Resource Planning & Coordination
- Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time.
- Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date.
- Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps.
- Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required.
- Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets.
- May independently lead small projects from planning through to delivery.
Workflow & Operations
- Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins.
- Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation.
- Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required.
- Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows.
- Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms.
Stakeholder & Client Management
- Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets.
- Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required.
- Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders.
Financial Administration
- Support accurate and timely project-level financial administration relating to resource utilization
- Flag financial risks or resource utilization variances to the senior leadership team early.
What you need to be great at this role -
Resource Planning and Operations
- Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment.
- Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity.
- Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best.
- Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity.
- Proactive approach to identifying and resolving operational bottlenecks before they impact delivery.
- Experience independently leading small projects from initiation through to completion.
Workflow and Stakeholder Coordination
- Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins.
- Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions.
- Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery.
- Familiarity with onboarding processes and integrating new team members into studio or production environments.
Tools and Technical Knowledge
- Proficiency in Microsoft Office and related software, including project planning and scheduling tools.
- Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil.
- Familiarity with digital asset management, creative review systems, and approval workflows in a content production context.
- Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage.
- Experience in quality assessment of work delivered by a production hub or creative team.
Gen AI & Agentic Thinking
- Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency.
- Experience building personal AI workflows to improve day-to-day efficiency and output quality.
- Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward.
- Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables.
Req ID - 17207
#BTG+ #LI-PG1
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'
Ready to apply?
Apply to Brandtech+
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Team
The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.
Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor.
The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud.
This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.
Role purpose
The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.
How you contribute
- Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.
- Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance
- Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities.
- Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
- Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team.
- Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.
- Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.
Skills, competencies and qualifications
Required:
- 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot.
- Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.
- Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.
- Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
- Expertise in databases (SQL and NoSQL), and their optimization techniques.
- Expertise in CI/CD, Containerization and Kubernetes.
- Awareness of web security best practices and the ability to implement security measures to protect applications and data.
- Ability to deploy and monitor applications in production along with diagnosing any technical issues.
- A portfolio of past projects showcasing full-stack development skills.
- Ability to work independently and as part of a collaborative team.
- Strong commitment to delivering high-quality code and solutions on time and within scope.
Educational qualifications
- Bachelor's degree in computer science, engineering, or related field
Desirable:
- Experience with PHP.
- Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.
Other requirements
- This position requires the ability to be On Call.
Key relationships
There are no direct reports to this role.
Key stakeholders include:
- Service owners and their teams.
- Technical leadership and senior management, including VPs.
- Engineering teams.
- Network and Telecom teams.
- Customer service teams.
- Compliance and infosec teams.
Reporting Structure
- This position reports to the Senior Engineering Manager
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Key Responsibilities
- Lead, mentor, and grow a high-performing team of AI/ML engineers, fostering a culture of innovation, collaboration, and excellence.
- Define and execute the roadmap for AI/ML projects, ensuring alignment with business objectives and product strategy.
- Architect and oversee the development of scalable, robust, and production-grade AI systems on cloud platforms (AWS, Azure, GCP).
- Drive best practices for the full machine learning lifecycle, including MLOps, CI/CD for ML, model monitoring, and governance.
- Collaborate closely with product managers, data scientists, and other engineering leaders to translate business requirements into technical solutions.
- Stay at the forefront of advancements in AI/ML, including Large Language Models (LLMs) and agentic AI, to identify and implement new opportunities.
- Manage project timelines, resources, and stakeholder communication to ensure the timely delivery of high-quality AI solutions.
Required Qualifications
- Strong understanding or experience leading AI/ML teams in a SaaS or enterprise software environment.
- Deep expertise in time series forecasting and machine learning.
- Experience architecting and deploying scalable, production-grade AI systems on cloud platforms (AWS, Azure, GCP).
- Solid understanding of MLOps, CI/CD for ML, and cloud-native architectures.
- Deep knowledge of LLM APIs, prompt engineering, and conversational AI patterns.
- Experience with agentic frameworks and autonomous agent architectures.
- Proficiency in Python and modern software development practices (testing, code review, CI/CD).
- Proven track record of delivering complex technical projects on time with high quality.
- Excellent communication, collaboration, and stakeholder management skills.
- Track record of delivering impactful AI solutions in a fast-paced, agile environment.
Preferred Qualifications
- Master’s or Ph.D. in Computer Science, AI, Machine Learning, or a related field.
- Experience with large-scale data processing frameworks like Spark.
- Familiarity with the challenges of applying AI in enterprise planning or financial domains.
- A portfolio of published research or contributions to open-source AI projects.
What Makes This Role Exciting
You will be a key leader in Anaplan’s AI journey, with the autonomy to shape our technical direction and build a world-class engineering team. This is a unique opportunity to solve complex, real-world problems and deliver intelligent solutions that empower major global enterprises to make more informed decisions. You will work with a passionate team on the cutting edge of AI, making a tangible impact on our product and the industry.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
What's the Role All About?
The Tech Manager is a senior technical leadership role responsible for driving the design, delivery, and quality of AI-driven and Conversational AI solutions across the NICE CXone ecosystem. With 15+ years of experience, you will lead and mentor a high-performing engineering team, bring deep expertise in AI models, AWS Knowledge Hub, and AWS Cloud, and serve as a key technical authority across cross-functional delivery teams. This role blends hands-on technical depth with strong people management, ensuring both engineering excellence and team growth.
How Will You Make an Impact?
Technical Leadership:
- Define and govern technical standards and best practices for AI and Conversational AI solution delivery.
- Provide hands-on guidance on the design and implementation of integrations using APIs, modern web technologies, and authentication standards.
- Lead the development of proofs of concept (PoCs) and production-ready solution components leveraging AWS Cloud, AWS Knowledge Hub, and AI/ML models.
- Drive prompt engineering, conversational design, and AI orchestration best practices across the team.
- Oversee testing, validation, and go-live activities to ensure solutions meet quality, performance, security, and usability standards.
People Management & Team Development:
- Lead, mentor, and develop a team of engineers — conducting performance reviews, supporting career growth, and fostering a culture of continuous learning.
- Define and uphold engineering standards, coding guidelines, and delivery frameworks across the team.
- Identify skill gaps and build team capability in emerging areas such as Generative AI, AWS services, and enterprise conversational platforms.
- Drive a collaborative, inclusive, and high-accountability team culture.
Technical Problem Solving & Quality:
- Diagnose and resolve complex technical challenges across SaaS applications, cloud environments, AI integrations, and data flows.
- Ensure all implementations meet enterprise-grade standards for quality, scalability, security, and performance.
- Produce and review key documentation including architecture specifications, test strategies, and deployment materials.
Delivery & Process Excellence:
- Drive Agile/Scrum delivery practices including sprint planning, retrospectives, and release management.
- Define and continuously improve engineering processes, documentation standards, and delivery frameworks.
- Align technical roadmap planning with business priorities and stakeholder expectations.
- Manage escalations effectively and maintain strong cross-functional collaboration with Implementation Engineers, Consultants, Project Managers, and Customer Success teams.
Collaboration & Stakeholder Engagement:
- Partner with senior stakeholders, customers, and cross-functional teams to translate business requirements into technical solutions.
- Participate in customer workshops, design reviews, and technical discussions — communicating architecture decisions and implementation strategies with clarity and confidence.
- Maintain transparent and consistent communication across all delivery teams.
Have You Got What It Takes?
Experience & Education:
- Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
- 15+ years of professional experience in software engineering or technical delivery roles, with a focus on AI, digital channels, or bot/conversational applications preferred.
- 5+ years in a technical leadership or people management role (Engineering Manager, Tech Lead, or similar).
Technical & Architecture Skills:
- 7+ years of hands-on software development experience, with at least 2–3 years in a tech lead or architect capacity.
- Strong proficiency in modern programming languages such as Java, Python, C#, or JavaScript/TypeScript.
- Deep knowledge of AWS Cloud services and AWS Knowledge Hub; familiarity with Azure or GCP is a plus.
- Proven experience working with AI/ML models, Generative AI frameworks, and enterprise AI orchestration patterns.
- Strong expertise in:
- Web APIs, SOAP, and REST implementations
- Modern authentication standards (OAuth2, OIDC, SAML)
- Browser and web security (CORS, X-Frame Options)
- HTML/CSS and front-end fundamentals
- Prompt engineering and AI integration patterns
- Solid understanding of CI/CD pipelines, DevOps practices, and software architecture principles.
- Proficiency in databases (SQL/NoSQL) and data integration patterns.
- Strong understanding of conversational UX, AI-driven interfaces, and enterprise AI platforms.
Leadership & People Management:
- Demonstrated experience managing and growing engineering teams, including performance management and career development planning.
- Ability to define technical vision, establish engineering standards, and align team deliverables with organisational goals.
- Strong stakeholder management skills, including handling escalations and influencing at senior levels.
- Experience driving technical roadmap planning across multi-disciplinary teams.
Communication & Collaboration:
- Clear, confident written and verbal communication skills.
- Comfortable engaging with customers and senior stakeholders to articulate technical decisions, solution architecture, and delivery strategy.
- Effective leader in design reviews, sprint planning, technical discussions, and delivery execution.
Delivery & Process:
- Experience defining and improving engineering processes, documentation standards, and delivery governance.
- Strong track record of authoring and reviewing design documents, functional requirements, test strategies, and deployment guides.
- Experienced in Agile/Scrum environments with a focus on predictable, high-quality delivery.
- Willingness to work in US shift hours (5 PM – 2 AM IST).
You Will Have an Advantage If You Also Have:
- Hands-on experience with NICE CXone products or other cloud-based contact centre platforms.
- Experience with enterprise conversational AI platforms such as NICE CXone, Kore.ai, Amelia, Dialogflow, or similar.
- Exposure to Generative AI tools, LLM fine-tuning, or RAG-based architectures.
What's in It for You?
Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration, where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10786
Reporting Into: Director , Engineering
Role Type: People Management
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
Learning Experience Designer
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Learning Experience Designer at Recorded Future focuses on creating high quality user education that builds Platform engagement. Working closely with SMEs, you will translate cybersecurity concepts into clear, practical learning experience. In this role, you will develop end-to-end instructional content, from videos to interactive modules, that helps users not only master the Recorded Future Platform but successfully apply it in their daily jobs.
What You’ll Do:
Instructional Design and Curriculum Development:
- Collaborate with subject matter experts to distill complex cybersecurity topics into clear, engaging content and role-specific scenarios for all users of the Recorded Future Platform.
- Craft SMART learning objectives, effective assessments, aligned with industry frameworks (i.e. NICE) that drive measurable performance outcomes, ensuring training is practical and applicable to the learners daily tasks.
- Leverage proven instructional design models (ADDIE / SAM / Blooms / Design Thinking) to analyze learner needs and structure sound and visually engaging learning solutions.
Content Delivery and Project Management:
- Consistently deliver courses on schedule, aligned with program timelines, priorities, and stakeholder expectations to ensure timely and effective enablement.
- Proactively maintain and enhance training content to reflect evolving product capabilities and emerging customer needs, ensuring every asset remains current and relevant to current workflows.
- Maintain high standards of accuracy and brand consistency across all deliverables by performing thorough quality checks and peer reviews to ensure error free and professional learning experiences.
What You'll Bring:
- Ability to rapidly create a storyboard from raw SME data, including the use of interactions, knowledge checks, videos, and images to design interactive, visually compelling, and instructionally sound eLearning experiences.
- Expertise with the Articulate Rise.
- Proficiency using Camtasia for media production and editing (audio and video) to enhance learner engagement and elevate the overall quality of instructional content.
- Solid understanding of core cybersecurity principles, ensuring learning experiences are technically accurate and relevant.
- Instructional Design certificate recently earned or in progress, demonstrating commitment to ongoing professional development and mastery of learning design principles.
- Experience in end-to-end content development with a track record of delivering clear, impactful and professional learning programs.
Preferred Qualifications:
- Prior experience in learning management system (LMS) administration, with a strong understanding of platform functionality, learning analytics, and content development workflows.
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Senior Learning Experience Designer
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With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Senior Learning Experience Designer at Recorded Future is an expert contributor responsible for transforming complex cybersecurity workflows into high-fidelity instructional content. You will focus on building practical, task-based learning experiences that enable users to effectively navigate and utilize the Recorded Future Platform. By applying advanced instructional methodologies, you will create instructional assets that reduce time-to-value and empower users to solve real-world security challenges.
What You'll Do:
Instructional Design and Curriculum Development:
- Partner with SMEs to deconstruct complex workflows into easy-to-understand learning. You will design and develop assets from labs to CTF-style challenges, to ensure learners can successfully apply technical concepts to real world applications.
- Rapidly translate technical SME workflows into high-quality storyboards for scenario-based applications; ensuring all instructional designs are anchored in a clear understanding of the business problem and focus on real-world skill application.
- Apply advanced adult learning theories to design scenario-based learning and simulations that mirror the daily reality of threat analysts and security engineers.
- Ensure all learning assets meet accessibility standards and inclusive design principles; serving as a resource for technical teams to ensure instructional content is usable by all learners, regardless of ability.
Content Delivery and Project Management:
- Manage the full development cycle for complex instructional projects, ensuring deliverables are accurate and meet established quality standards.
- Execute a thorough review process; quality assurance, for all assets, verifying technical functionality, brand consistency, and instructional integrity before launch.
- Work autonomously to coordinate with SMEs for technical information and deliver learning assets that align with project timelines.
What You'll Bring:
- Expert proficiency using Articulate Rise and Camtasia.
- Demonstrated ability to apply accessibility standards to all digital learning assets.
- Strong understanding of cybersecurity principles and personas.
- Experience delivering learning programs in a SaaS environment.
- Instructional Design certificate required.
Preferred Qualifications:
- Practical experience with LMS functionality and technical standards (SCORM/xAPI) to ensure seamless content deployment; ability to use basic learning data to identify areas for content improvement.
- Expert proficiency in Articulate Storyline.
#LI-Remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Ready to apply?
Apply to Recorded Future
Project Coordinator, Corporate Responsibility
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Project Coordinator, Corporate Responsibility (India)
Location: Bengaluru, India
Department: Corporate Responsibility
Experience Level: Early-to-mid Career
The Opportunity
Smartsheet is looking for a Project Manager to join our global Corporate Responsibility team. Based in Bengaluru, you will be a key operational driver, supporting both our global initiatives and local India-specific programs. You will sit at the intersection of data management, global project coordination, and local community impact, ensuring our Corporate Social Responsibility (CSR) Inclusion work is tracked, measured, and executed with excellence.
This role reports to the VP, Corporate Responsibility.
What You’ll Do
- Project Management: Manage multiple complex workstreams across the CSR and Inclusion functions, moving projects from ambiguity to execution while maintaining a high degree of organizational rigor.
- Global Operations & Tracking: Serve as the primary administrator for our global Employee Resource Group (ERG) and volunteer program tracking tools. You will maintain consistent outreach to ERG leads and volunteer coordinators to ensure high-quality data input, program visibility and operational support across both initiatives.
- Smartsheet Solutions: Act as the team’s subject matter expert for Smartsheet, building and maintaining the sheets, reports, and dashboards that power our global metrics and impact reporting.
- India CSR & Inclusion: Support Bengaluru-specific volunteerism and inclusion efforts, helping to grow Smartsheet's footprint and employee experience in the region.
- Stakeholder Collaboration: Coordinate effectively with global teams and local Bengaluru-based employees, balancing the tactical needs of the business with a deep understanding of the employee volunteer experience.
What You’ll Bring
- Systems Aptitude: High proficiency in Smartsheet (or a similar project management system) is core to this role. You should be comfortable building complex reports and dashboards.
- Project Management Excellence: Proven ability to track and manage multiple workstreams simultaneously in a fast-paced environment.
- Domain Expertise: Previous experience in Corporate Social Responsibility (CSR) or Inclusion.
- Strategic Growth Mindset: An understanding of the global corporate landscape and the ability to grow with the role as it evolves.
- Operational Compassion: A "doer" mentality with the ability to navigate the complexity of a global business while showing compassion for the employee volunteers who drive our programs.
- Legal Awareness (Preferred): Exposure to or knowledge of Section 135 of the Companies Act 2013 (India’s CSR law) is a significant advantage, particularly experience working within this legal landscape or with NGOs in this capacity.
- Ambiguity & Data: A mix of tactical execution and analytical data management, with the comfort level to operate effectively when processes are still being defined.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Manager, Deal Desk (Hybrid)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
The Deal Desk Manager is responsible for supporting the Global Sales teams with facilitation of complex deals through the Quote to Cash sales cycle. This position will work collaboratively at every level across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies and processes.
This position is Hybrid and reports to the Senior Manager, Deal Desk in Bellevue, WA.
You Will:
- Be the primary point of contact to the sales team in the EMEA region.
- Manage daily operations and internal controls for the Deal Desk team.
- Elevate specialized issues to appropriate business partners for approvals to ensure resolution.
- Act as a trusted advisor to the Global Sales Teams for deal structuring and support other internal stakeholders throughout the sales cycle to expedite deal execution.
- Provide guidance on complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet.
- Navigate and deal with ambiguity and potential blockers to bring the clarity needed to close the deal.
- Become a subject matter expert on the Quote to Cash sales cycle to empower and educate the sales team on the latest product bundles and offerings.
- Adhere to published Service Level Agreements (SLAs)to set service standards that can be relied upon.
- Keep up to date with new company policies, initiatives, and offerings and share for awareness to Sales and internal stakeholders.
- Serve as one of the main catalysts for driving efficiencies in Smartsheet’s quote-to-order process.
- Ensure compliance with internal controls and work towards zero processing errors.
- Perform other duties as assigned.
- This is an Individual Contributor role
- Work timings would be EMEA Shift - 1PM IST - 10 PM IST
You Have:
- Bachelor's Degree in Business Administration or related business field preferred.
- Proficiency in overall complex SaaS or Cloud Enterprise deal structures for software licensing, services and renewal deals.
- Minimum of 8+ years of relevant Deal Desk or Sales Operations experience in a prominent enterprise software company with Direct, Channel, Government, Services, and International Sales is highly desirable.
- Highly organized with an ability to balance being detail-oriented as well as seeing the big picture.
- Excellent communication and presentation skills with the ability to be a calming influence while having a commanding presence across teams.
- Ability to work flexible hours on a rotating schedule for coverage to support the USand the APAC Sales teams.
- Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems.
- Highly organized, detail-oriented, and with a high level of accuracy with an ability to handle multiple project timelines at once.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Senior Deal Desk Specialist
Share this job
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
You will report to our Deal Desk Manager located in our Bellevue office, but this role will be based in Bangalore.
You Will:
- Be a trusted advisor to the Global Sales Teams for deal structuring and support other company partners throughout the sales cycle to expedite deal execution
- Provide guidance on routine to moderately complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet Work with multiple teams including Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirements
- Enhance specialized issues to appropriate partners and bring resolution to those issues.
- Be the main contact to lead deals through appropriate approval levelReview deal progression and collaborate with team members to ensure deal cycle times and precise execution.
- Follow a same-day response commitment to set service standards that can be relied upon
- Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies
- Ensure all approved requests have been documented observing Finance Operations and accounting processes
- Ensure compliance with internal controls and work towards zero processing errors
- Establish and lead project improvement plans with defined timeline
- Contribute to different process improvement projects
- Other duties as assigned
- Working time - US East - 6pm - 3 am
You Have:
- 5+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales.
- An understanding of sales process, Billing, revenue recognition including structuring of a deal and contract management.
- Consulted on common deal patterns
- Experience supporting Resellers
- Affect change within the organization to improve processes
- Excellent oral/written communication skills
- Work flexible hours on a rotating schedule for coverage to support EMEA and APAC Sales teams
- Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Sr. Compensation Consultant (hybrid in Bangalore)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is looking for a Sr. Compensation Consultant who is customer focused, with compensation expertise. The primary focus for this role will be to influence our competitive global compensation programs to help recruit, retain, and motivate our most valuable resources, our employees.
This position will report to the Sr. Manager of Compensation.
You will:
- Influence the application of the global compensation strategy, design and execution, including, but not limited to job leveling, career-pathing, job architecture development, attraction, retention, reward and recognition, incentive design, communication methods, and education.
- Assist in compensation review cycles including administration and distribution, mentoring, and communication of all compensation programs and guidelines.
- Partner with senior team members to develop new salary ranges in markets that Smartsheet is expanding into.
- Conduct analysis on the effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives.
- Help monitor and interpret relevant pay-related regulations in partnership with HR, Legal, and external advisors.
- Lead proactive consultations with talent acquisition, people business partners and management teams in evaluating jobs and benchmarking new hire and ongoing compensation using market data and internal evaluation.
- Apply AI and automation to improve modeling, scenario planning, pay transparency and scalability.
- Contribute to initiatives that drive business outcomes through an effective compensation strategy, supporting the project lifecycle from problem identification through implementation and change support.
- Build collaborative, cross functional partnerships with client groups to ensure understanding of our compensation philosophy.
- Partner with the Total Rewards department leaders to improve processes and systems. May lead or participate in compensation projects.
You have:
- 5+ years of experience in Compensation analysis or consulting in the technology or software industries.
- Bachelor’s degree preferred.
- Ability to communicate to all levels of management including sensitive information.
- Advanced knowledge of compensation compliance and local laws globally in geographies we operate in.
- Strong analytical, project management, and program development skills.
- Self-motivation to increase knowledge of compensation administration and build relevant skill sets.
- Strong attention to detail and accuracy, with excellent organizational skills.
- Exceptional written and oral communication skills, including formal presentations.
- Advanced level of proficiency using Smartsheet, Microsoft Excel and Google Suite.
- Workday experience preferred.
- Ability to meet deliverables by working independently on day-to-day work and by staying consistent with departmental objectives.
- Capacity to be flexible and adapt to shifting priorities, and be a collaborative team player.
- Flexibility and are open to change and new information; adapts behavior and work methods accordingly.
- Ability to balance time to market with a compelling solution, and make the right trade-offs along the way.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Senior NetSuite Administrator (Hybrid in Bangalore)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet’s Enterprise Systems team manages the development, use, and support of the Enterprise Applications including the internal use of Smartsheet. Our team is looking to hire a Senior NetSuite Administrator who is an active listener with great technical skills. As we continue to scale, we are looking for a NetSuite Administrator who understands how to implement and scale enterprise systems.
Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system and other related SAAS enterprise systems. This role reports to the Manager, Enterprise Systems within Corporate IT and is based in India.
This NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration.
You Will:
- Maintain the NetSuite application and other related 3rd party business applications for internal users
- Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs
- Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles
- Act as NetSuite SME providing training, communication and updates to end users of the NetSuite system
- Create technical documentation, including fully documenting existing and new customizations, scripts, workflows, and business processes, and keeping all documentation up to date
- Partner with NetSuite users and stakeholders, assisting with data analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage
- Provide timely communication regarding system status
- Troubleshooting of system errors and resolution
- Maintain up-to-date knowledge of NetSuite functionality, customization and integrations
You Have:
- 5+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite
- Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
- In-depth knowledge of SuiteScript / WebServices, csv imports, user provisioning, defining roles, analytics and scheduling scripts
- Ability to analyze problems, develop and recommend solutions and resolve issues
- Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
- Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy
- Ability to remain professional and flexible while under pressure
- A strong understanding of business processes and requirements
- Project management, system implementation and system integration experience
- Strong analytical and problem solving skills
- Ability to work independently with minimal guidance
- Ability to work collaboratively with cross-functional teams
- Strong understanding of the Agile process
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Senior NetSuite Administrator (in Bangalore)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet’s Enterprise Systems team manages the development, use, and support of the Enterprise Applications including the internal use of Smartsheet. Our team is looking to hire a Senior NetSuite Administrator who is an active listener with great technical skills. As we continue to scale, we are looking for a NetSuite Administrator who understands how to implement and scale enterprise systems.
Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system and other related SAAS enterprise systems. This role reports to the Manager, Enterprise Systems within Corporate IT and is based in India.
This NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration.
You Will:
- Maintain the NetSuite application and other related 3rd party business applications for internal users
- Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs
- Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles
- Act as NetSuite SME providing training, communication and updates to end users of the NetSuite system
- Create technical documentation, including fully documenting existing and new customizations, scripts, workflows, and business processes, and keeping all documentation up to date
- Partner with NetSuite users and stakeholders, assisting with data analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage
- Provide timely communication regarding system status
- Troubleshooting of system errors and resolution
- Maintain up-to-date knowledge of NetSuite functionality, customization and integrations
You Have:
- 5+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite
- Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
- In-depth knowledge of SuiteScript / WebServices, csv imports, user provisioning, defining roles, analytics and scheduling scripts
- Ability to analyze problems, develop and recommend solutions and resolve issues
- Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
- Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy
- Ability to remain professional and flexible while under pressure
- A strong understanding of business processes and requirements
- Project management, system implementation and system integration experience
- Strong analytical and problem solving skills
- Ability to work independently with minimal guidance
- Ability to work collaboratively with cross-functional teams
- Strong understanding of the Agile process
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Sr. Technical Program Manager (Hybrid, Bangalore)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders.
This position will report to the Director, Technical Program and Operations.
You will:
- Coordination, monitoring and reporting within the enterprise and external partners
- Project planning and support for our engineering teams
- Design processes that scale to support our rapidly growing business
- Develop schedules, adhere to milestones and keep other team members on task
- Recognize and prioritize issues, and collaborate for timely resolution
- Identify risk factors, develop and execute mitigation plans
- Drive regular status updates to ensure transparency and maximize efficiency
- Facilitate open communication among differing personalities and work styles
- Perform other duties as assigned
You have:
- 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs
- Experience managing cross-departmental processes
- Experience leading successful projects from start to finish
- A talent for empathizing with employee and customer challenges, with a focus on user experience
- Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player
- Excellent written and verbal communication skills
- Experience in a high-growth company
- Business related degree, or equivalent experience
- Legally eligible to work in India on an ongoing basis
- Fluency in English is required
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Senior SDET - Browser & Extension Testing
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The Role
The Senior SDET - Browser & Extension Testing will own test strategy, quality architecture, and the automated regression infrastructure for Securly's onboard filtering project — building the test systems that ensure a safety-critical Chrome extension works correctly for millions of students and keeps working through every browser update and policy change.
The onboard filtering project is a high-risk architecture change to a widely-deployed extension. A regression in allow/block decision logic, cache invalidation, or bypass prevention could expose students to inappropriate content or disrupt school operations. The test infrastructure you build is the last line of defense before production.
At L5, this is an engineering leadership role, not a QA role. You will define what 'production-ready' means for a safety-critical student product, enforce that standard through CI/CD quality gates, and contribute to extension development directly.
Level: L5_____Experience: 8–15 Years_____Location: Pune, India_____Work Type: Hybrid (2 days onsite)_____Reports To: Filter Engineering Manager
What You'll Do
- Define what 'passing' means for the onboard filtering project: establish written quality criteria covering correctness, security, and performance that gate production releases.
- Design and implement automated test suites covering block/allow decisions, iframe handling, cache invalidation, TTL expiry, fallback behavior, and filtering decision engine edge cases.
- Build CI/CD quality gates that prevent regressions from reaching production; own the pipeline configuration and ensure the quality bar is enforced, not advisory.
- Model bypass threats systematically: document how students exploit timing windows, iframes, DOM manipulation, redirect chains, and DNS TTL behavior — then build automated tests that catch those bypasses.
- Measure and establish written performance baselines: page load latency impact, service worker memory usage, cache sync overhead across realistic Chromebook hardware profiles.
- Contribute to Chrome extension development work in TypeScript/JavaScript alongside test responsibilities.
- Serve as the team's expert on bypass threat modeling: your analysis of how students circumvent filtering is an input to the implementation team's architecture decisions.
- Mentor engineers on test architecture as a first-class discipline.
Skills & Requirements
Must-Have
- Chrome Extension development (MV3) — same production bar as the Implementation engineer. Must develop, debug, and test Chrome extensions at production quality.
- TypeScript & JavaScript mastery — expert-level for both implementation work and building robust automated test suites.
- Test automation (SDET-level) — Puppeteer, Playwright, or Selenium with extension loading. Must automate filtering behavior tests covering block/allow decisions, cache state machines, and bypass scenarios.
- CI/CD quality gates — integrating test suites into pipelines; defining and enforcing regression gates. L5 means you own the definition of the bar.
- Browser security model — testing bypass scenarios requires genuine understanding of how students exploit timing, iframes, DOM manipulation, and DNS TTL.
- Technical communication — written bypass threat models, quality criteria documents, and performance baseline documents.
Strongly Preferred
- Performance / load testing — measuring extension performance impact and establishing baselines across device types and hardware profiles.
- Cross-browser development (Edge/Chromium) — test coverage differences and MV3 compatibility issues between Chrome and Edge.
- Web filtering / content classification — understanding of URL categorization, domain matching, and allow/block decision logic.
Nice to Have
- Data pipeline testing — ETL correctness and data quality validation.
- ChromeOS device testing — physical Chromebook or ChromeOS VM test experience; Google Admin Console force-install behavior.
- K-12 EdTech domain — understanding of how districts deploy and manage extensions.
Who You Are
- You think like an attacker when writing tests — you do not test the happy path and call it done. You document attack vectors so the implementation team designs against them.
- You have shipped production Chrome extensions and built the test infrastructure around them. You know both sides of the work.
- You treat test architecture as a first-class engineering discipline. A feature without a regression suite is not finished.
- You define what 'quality' means on a safety-critical product and produce written criteria that hold the codebase to that standard.
- You contribute to development, not just testing — this is an L5 engineering role, and your TypeScript ships alongside your test suites.
- Your bypass threat model documents are used by the implementation team to make better architecture decisions.
What It Means to Be L5 at Securly
L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.
- Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
- Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
- Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
- Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
- Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
- Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
- Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.
About Securly
Securly processes over 1.1 billion requests per day and 54 TB of data daily, protecting more than 20 million students across 20,000+ schools globally. Since pioneering the first cloud-based web filter for K-12 in 2013, Securly has built one of the most trusted, high-scale platforms for student safety, wellness, and engagement. By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support.
We are proud to be consistently recognized as a Top Place to Work, named a Top 40 Most Used EdTech platform, and included on the GSV 150 list as one of the most transformational growth companies in digital learning and workforce skills.
Benefits
- Comprehensive Health Insurance (employee, parents, spouse, children)
- Accidental & Term Life Insurance
- Learning & Development reimbursement
- Paid Time Off
- Public Holidays (10+ per year)
- Retirement Benefits (EPF & gratuity)
- Parental Leave (as per statutory norms)
Equal Opportunity Employer
Securly is an Equal Opportunity Employer committed to inclusion, fairness, and respect. We welcome applicants from all backgrounds, identities, and experiences. #LI-REMOTE #LI-DO1
Ready to apply?
Apply to Securly
Senior Software Engineer (GO)- DNS & Network Systems
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The Role
As a Senior Software Engineer (GO) - DNS & Network Systems, you will own the architecture and delivery of Securly's DNS-over-HTTPS (DoH) resolver — a production-grade, identity-aware DNS service that enforces filtering policy at the browser and OS level for millions of students on managed Chromebooks.
This is a critical infrastructure role at the intersection of DNS, identity, and network security. You will design and build a high-performance DoH resolver in Go that extracts device and user identity from Chrome enterprise policy URL templates and integrates with Securly's DNS policy engine and Redis infrastructure. You own the full lifecycle: architecture, implementation, TLS configuration, and production deployment on AWS.
This role is the technical foundation of a potential simplification of Securly's SmartPAC identity architecture. Done well, it could collapse significant DNS-RPC signaling complexity (DID/cookie system, IP fusing, brokering state) that has been a source of reliability issues. The scope of that architectural decision will evolve with the POC, and you will be the engineer best positioned to inform it.
Level: L5–L6_____Experience: 8–15 Years_____Location: Pune, India_____Work Type: Hybrid (2 days onsite)_____Reports To: Filter Engineering Manager
What You'll Do
- Architect and build a production-grade DoH resolver in Go, integrated with Securly's DNS policy engine and Unbound infrastructure.
- Implement identity extraction from Chrome's DnsOverHttpsTemplatesWithIdentifiers URL template variables — mapping encrypted DNS queries to device and user identity, and evaluate the degree to which this approach can replace SmartPAC DNS-RPC signaling.
- Build an Unbound plugin with filtering business logic to process DoH queries with identity parameters from the URL template.
- Integrate with Redis infrastructure for policy lookups, identity mapping, state management, and feature flags; document failure modes and define graceful degradation behavior.
- Own TLS termination: certificate provisioning, renewal, and ensuring Chrome correctly validates the DoH endpoint certificate.
- Architect and own the CloudFormation deployment stack: NLB, Auto Scaling Groups, Route53.
- Lead the POC and production hardening phases in collaboration with Securly's Distinguished Engineer; produce a written ADR capturing tradeoffs and the go/no-go recommendation after POC.
- Mentor junior engineers on DNS fundamentals, Go patterns, and infrastructure-as-code practices.
- Document the new architecture and own knowledge transfer as the system transitions.
Skills & Requirements
Must-Have
- Go (Golang) — expert-level, 5+ years production proficiency. Must be ready to build on day one.
- DNS protocol & architecture — RFC 1035, recursive vs. authoritative resolution, DNSSEC, DNS wire format, Unbound as a recursive resolver.
- DNS-over-HTTPS (RFC 8484) — DoH protocol, HTTP/2 transport, application/dns-message media type, Chrome DoH client behavior.
- Redis — data structures, pipeline usage, policy lookup patterns, performance characteristics, failure mode handling.
- TLS / certificate management — termination, provisioning, renewal, client certificate validation.
- Technical communication — written ADRs, architecture diagrams, tradeoff analyses. L5 engineers leave a written record of major decisions.
Strongly Preferred
- AWS (CloudFormation, NLB, ASG, Route53) — Securly infrastructure is fully CloudFormation-managed.
- Unbound DNS server — operational experience or module-level development.
- SmartPAC / PAC-based proxy architecture — understanding of Securly's existing DID/cookie/DNS-RPC identity system.
Nice to Have
- C/C++ — relevant if Unbound module development requires changes at the C layer.
- Chrome enterprise policy — Google Admin Console, DnsOverHttpsMode, DnsOverHttpsTemplatesWithIdentifiers.
- K-12 EdTech / CIPA compliance / web content filtering domain experience.
Who You Are
- You think in protocols. DNS, TLS, HTTP/2 — you know what happens at the wire level and find that interesting, not painful.
- You are comfortable owning a project end to end: from research and POC through production hardening and deployment, without being handed a spec.
- You write Go that other senior engineers want to read. Idiomatic, tested, observable.
- You have worked on infrastructure other products depend on and understand what production ownership actually means.
- You produce written artifacts (ADRs, position papers, risk registers) to anchor ambiguous decisions rather than leaving them implicit.
- You make other engineers better. Your code reviews are substantive, your design feedback is specific.
What It Means to Be L5 at Securly
L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.
- Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
- Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
- Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
- Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
- Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
- Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
- Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.
About Securly
Securly processes over 1.1 billion requests per day and 54 TB of data daily, protecting more than 20 million students across 20,000+ schools globally. Since pioneering the first cloud-based web filter for K-12 in 2013, Securly has built one of the most trusted, high-scale platforms for student safety, wellness, and engagement. By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support.
We are proud to be consistently recognized as a Top Place to Work, named a Top 40 Most Used EdTech platform, and included on the GSV 150 list as one of the most transformational growth companies in digital learning and workforce skills.
Benefits
- Comprehensive Health Insurance (employee, parents, spouse, children)
- Accidental & Term Life Insurance
- Learning & Development reimbursement
- Paid Time Off
- Public Holidays (10+ per year)
- Retirement Benefits (EPF & gratuity)
- Parental Leave (as per statutory norms)
Equal Opportunity Employer
Securly is an Equal Opportunity Employer committed to inclusion, fairness, and respect. We welcome applicants from all backgrounds, identities, and experiences. #LI-REMOTE #LI-DO1
Ready to apply?
Apply to Securly
Senior Software Engineer (Rust) - Proxy Services
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The Role
The Senior Software Engineer (Rust) - Proxy Services will own the conversion of Securly's web filtering proxy business logic from C++ to production Rust — maintaining behavioral parity across a high-throughput proxy that handles HTTP/HTTPS traffic for millions of students daily.
A modern, memory-safe Rust proxy is already underway at Securly. When you join, the initial Rust proxy is in production and your mission is the next phase: integrating and converting the existing C++ business logic into production Rust. This means reading C++, reasoning about behavior, and re-implementing it correctly — including HTTPS tunneling, TLS interception, JavaScript injection into HTML responses (the ACP-48 shim pattern), and Redis-based policy lookups. Precision and behavioral correctness are non-negotiable.
At L5, you are not just a skilled implementer. You own the conversion strategy, define the phasing and testing approach, surface architectural risks to the L6 lead, and raise the Rust competency of the broader proxy team.
Level: L5____Experience: 8–15 Years_____Location: Pune, India_____Work Type: Hybrid (2 days onsite)_____Reports To: Filter Engineering Manager
What You'll Do
- Own the C++ to Rust conversion strategy: define the porting sequence, identify behavioral risks, and establish the testing approach that gives confidence in parity before cutover.
- Read, debug, and deeply understand existing C++ proxy business logic, then port it to production Rust with full behavioral parity.
- Build and maintain forward proxy operations: HTTPS CONNECT tunneling, TLS interception, HTTP/1.1 and HTTP/2, header manipulation, connection pooling.
- Implement JavaScript content script injection into HTML responses (ACP-48 shim pattern) — enabling proxy-side injection for customers not served by the Chrome extension.
- Integrate Redis-based real-time policy lookups; handle Redis failure modes gracefully; document degraded-mode behavior and validate it under load.
- Profile and benchmark proxy performance under high-concurrency load; use flame graphs to validate changes; maintain a written performance baseline document.
- Identify gaps in the existing C++ codebase where behavior is unclear or likely incorrect — treating the port as an opportunity to improve, not just replicate.
- Mentor junior Rust engineers on ownership models, async patterns, and systems-level debugging.
- Collaborate closely with the Proxy Hardening engineer on shared infrastructure and production issues.
Skills & Requirements
Must-Have
- Rust — deep production expertise: ownership, lifetimes, async/await (Tokio), high-concurrency networking, unsafe code awareness. 4+ years at production level. Must build on day one.
- C++ — ability to read, navigate, debug, and reason about a large legacy C++ codebase. Confident C++ reading is non-negotiable.
- HTTP proxy architecture — forward proxy operation, HTTPS CONNECT tunneling, TLS interception (MITM), HTTP/1.1 and HTTP/2, header manipulation, connection pooling.
- Redis — data structures, performance characteristics, and failure mode handling in a proxy hot-path.
- Conversion / porting methodology — demonstrated ability to define a phased porting strategy: behavioral decomposition, parity testing, risk-ranked sequencing. L5 owns the plan, not just the execution.
Strongly Preferred
- JavaScript / browser content scripts — injecting content scripts into HTML responses, navigating CSP, CORS, and Same-Origin Policy.
- AWS (CloudFormation, NLB, ASG, EC2) — proxy infrastructure is CloudFormation-managed.
- Performance profiling / load testing — flame graphs, benchmarking tools, high-concurrency load testing.
Nice to Have
- Web filtering / content inspection domain experience — URL categorization, security product internals, CIPA compliance.
- Docker / containerization — relevant to on-premise proxy appliance work as a secondary project.
Who You Are
- You are the engineer who reads crash dumps for fun. Memory safety, ownership models, and undefined behavior are topics you have strong opinions about.
- You have ported or rewritten production systems before and understand that behavioral parity is significantly harder than it appears.
- You can navigate a large legacy C++ codebase without documentation. You treat it as archaeology, not an obstacle.
- You take correctness seriously — you do not ship a port until you are confident it behaves identically to what it replaced, and you have the test coverage to prove it.
- You define the plan, not just execute it. You produce written conversion strategies, risk registers, and performance baseline documents.
- You make other engineers better. You are sought out for Rust code reviews and junior engineers ship better code after working with you.
What It Means to Be L5 at Securly
L5 at Securly is a Staff Engineer. You are the technical owner, not just an implementer.
- Drive technical direction for your initiative end-to-end: from architecture to production, with minimal oversight from your engineering manager.
- Identify and resolve ambiguity in requirements, system boundaries, and design tradeoffs without waiting for a fully-formed spec.
- Mentor L3/L4 engineers on the team: code reviews, design feedback, pairing, and raising the bar for what production-quality work looks like.
- Partner with your L6 technical lead and the Distinguished Engineer on architectural decisions, surfacing tradeoffs clearly rather than deferring them upward.
- Contribute to cross-team engineering standards: you are expected to influence practices beyond your immediate squad.
- Translate technical context into clear written artifacts that non-engineers (PM, Support, Leadership) can act on.
- Participate in on-call rotation and own the full incident lifecycle for your system: detection, diagnosis, resolution, and retrospective.
About Securly
Securly processes over 1.1 billion requests per day and 54 TB of data daily, protecting more than 20 million students across 20,000+ schools globally. Since pioneering the first cloud-based web filter for K-12 in 2013, Securly has built one of the most trusted, high-scale platforms for student safety, wellness, and engagement. By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support.
We are proud to be consistently recognized as a Top Place to Work, named a Top 40 Most Used EdTech platform, and included on the GSV 150 list as one of the most transformational growth companies in digital learning and workforce skills.
Benefits
- Comprehensive Health Insurance (employee, parents, spouse, children)
- Accidental & Term Life Insurance
- Learning & Development reimbursement
- Paid Time Off
- Public Holidays (10+ per year)
- Retirement Benefits (EPF & gratuity)
- Parental Leave (as per statutory norms)
Equal Opportunity Employer
Securly is an Equal Opportunity Employer committed to inclusion, fairness, and respect. We welcome applicants from all backgrounds, identities, and experiences. #LI-REMOTE #LI-DO1
Ready to apply?
Apply to Securly
Senior Account Manager, Promotional Medical Education
Share this job
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Job Description
The Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while also leading high-profile projects from the client through to the project manager and cross-functional team. The SAM will partner with the Account Director to assist brand partners with the development and management of the tactical plan. This role requires a strong awareness of the account’s strategic direction, as well as knowledge of clients’ products and processes. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with Avant colleagues, and individual performance.
What you’ll do:
-
Ensure quality and consistency across multiple tactics that are led by both Avant and external partners
-
Provide oversight and consultation to Account Managers as it relates to project execution
-
Act as the in-house client at all times by communicating client expectations to the crossfunctional team
-
Act as the Customer Management Office (CMO) liaison within the respective account (vertical)
-
Provide invoicing information and budget status updates to clients as requested
-
Provide direction and review job scope changes and closeouts as necessary
-
Provide peer-to-peer channel insights and recommendations
-
Drive strategic partnerships with clients by having and applying knowledge of their products and objectives
-
Lead and actively participate in strategic brainstorming sessions and annual strategic planning
-
Assist the business owner as needed with the following tasks
-
Create proposals for projects within assigned accounts
-
Partner with finance team and project managers in budget development
-
Perform other strategic work as delegated by the Account Director
-
Ensure strategic objectives are met with each client project
-
Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals
-
Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase
-
Develop and manage project creative briefs and client scope statements
-
Supervise projects to ensure tactical and strategic goals are met
-
Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence
-
Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)
-
Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase (cont.)
-
Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary
-
Provide final approval on all deliverables to ensure strategic objectives are met
-
Develop and communicate status reports with management and the client, monitor project and team results against client expectations
-
Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed
This position is a perfect fit for you if:
-
Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
-
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
-
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
-
You are highly organized self-starter, able to work independently and under tight deadlines.
-
You speak social media: X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You have in in-depth knowledge of today’s top social platforms
What you should have:
-
BA/BS or equivalent required
-
3-4 years of team leadership experience required
-
3-4 years of client/customer management experience required
-
2+ years in pharmaceutical sales/marketing preferred
-
2+ years’ experience in strategic planning preferred
-
Leadership experience in a corporate, marketing, or life sciences environment preferred
-
Project management experience preferred
Pay Range: $85,000-$95,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Ready to apply?
Apply to Real Chemistry
Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering
About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.
Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/
We’re looking for a hands-on software manager who leads with a product mindset, not a project checklist. You’ll guide a small, high-impact team through the entire Product
Development Lifecycle (PDLC) — from discovery and definition to delivery and measurement — while still writing production-grade code 50% of the time. You’ll work closely with the product to ensure we’re building the right thing before building the thing right, but focused on building it right before hitting project timelines.
Responsibilities
- Lead by example: Design, code, and ship high-quality software using Angular (front end), Java (back end), and AWS Lambda for serverless systems.
- Drive the PDLC: Partner with product and leadership to define clear outcomes, shape MVPs, and iterate fast based on user feedback.
- Mentor and grow developers: Build technical mastery and foster product thinking within the team, with a history of handling difficult conversations.
- Ensure engineering excellence: Maintain strong standards for reliability, testing, observability, high availability, and code quality.
- Collaborate cross-functionally: Work effectively across time zones with product and infrastructure teams.
- Balance speed and safety: Use progressive delivery and CI/CD practices for fast, confident releases.
- Establish roadmaps: Build opinionated roadmaps through collaboration with your tech leaders and Product partner.
Required Experience
- 8+ years of software engineering experience, including 2+ years of technical leadership or management.
- Excellent English communication—both written and spoken—to collaborate seamlessly with global stakeholders.
- Proficiency with Angular (v13+), TypeScript, HTML/CSS.
- Deep experience with Java (Spring Boot) services.
- Excellent understanding of AWS services (e.g., EC2, ECS/EKS, Lambda, S3, RDS, API Gateway).
- Strong understanding of system design, scalability, microservices, and distributed architectures.
- Experience designing high-availability, fault-tolerant, and secure systems.
- Hands-on experience with GitHub Actions, Jenkins, or other CI/CD automation tools.
- Experience mentoring engineers and conducting thoughtful, constructive code reviews.
- Strong product sense—able to connect engineering choices to user and business outcomes.
Nice to Have
- Exposure to containerization (Docker, Kubernetes).
- Familiarity with infrastructure as code (Terraform or CloudFormation).
- Knowledge of observability tools (Prometheus, Grafana, CloudWatch).
- Performance optimization in large-scale Java applications.
- Prior work in distributed, async-first global teams.
- Ability and willingness to travel to remote offices and partners, including international travel up to 4 weeks per year.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
Read our GHX Privacy Policy
Ready to apply?
Apply to GHX
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
We’re looking for a Digital Account Manager who can build strong client partnerships, drive impactful digital work, and lead projects from pitch to execution.
In this role, you will work closely with clients and internal teams to understand business needs, solve challenges, and deliver high-quality, integrated digital solutions.
What you’ll do
- Lead end-to-end delivery of digital projects, from briefing to execution
- Build and grow long-term client relationships, identifying opportunities to expand accounts
- Act as the key point of contact for clients, with a deep understanding of their business and industry landscape
- Collaborate with cross-functional teams across strategy, production, and operations
- Drive responses to briefs and RFPs, shaping solutions with internal teams
- Manage project scope, timelines, and budgets to ensure seamless delivery
- Support sales efforts and contribute to business growth
- Coordinate across global teams to deliver integrated work
- Track and report on project performance, including sales and forecasts
What we’re looking for
- 5+ years of experience in account management within digital, advertising, or related fields
- Proven ability to grow client accounts and manage senior stakeholder relationships
- Strong understanding of the digital ecosystem and integrated marketing
- Experience managing diverse projects including digital, film, and experiential
- Excellent communication, planning, and stakeholder management skills
- Ability to work across teams, geographies, and time zones
- Calm under pressure with strong problem-solving skills
- Hands-on mindset with the ability to both execute and lead
- Experience working with large or global clients is a plus
- MBA or postgraduate degree in Marketing preferred
If this sounds like you, we’d love to hear from you.
#LI-Hybrid
#LI-PP1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Digital Asset Manager
In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions.
In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery.
Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams.
Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.
In this role, you will:
- Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
- Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team.
- Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks.
- Flag in advance any risks related to the timeliness or completeness of the delivery of the files.
- Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
- Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process.
- Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
- Develop and maintain training materials for both the DAM and its integrated tools.
- Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
- Collaborate with your counterparts in other time zones.
- Answer first-line support questions on the use of the DAM and the asset library.
Experience you already have:
- 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
- Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
- You’re experienced in working with creative, ops and account teams.
- You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
- You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
- An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
- Fluent in English, both written and verbal, with excellent communication skills.
- You are a consummate networker and relationship builder with the ability to navigate a global organization.
- Ability to work independently as well as collaboratively in a team environment.
- Ability to work under pressure of tight deadlines and changing priorities.
#LI-SC1
#Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Digital Asset Manager
In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions.
In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery.
Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams.
Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.
In this role, you will:
- Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
- Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team.
- Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks.
- Flag in advance any risks related to the timeliness or completeness of the delivery of the files.
- Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
- Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process.
- Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
- Develop and maintain training materials for both the DAM and its integrated tools.
- Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
- Collaborate with your counterparts in other time zones.
- Answer first-line support questions on the use of the DAM and the asset library.
Experience you already have:
- 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
- Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
- You’re experienced in working with creative, ops and account teams.
- You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
- You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
- An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
- Fluent in English, both written and verbal, with excellent communication skills.
- You are a consummate networker and relationship builder with the ability to navigate a global organization.
- Ability to work independently as well as collaboratively in a team environment.
- Ability to work under pressure of tight deadlines and changing priorities.
#LI-SC1
#Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Digital Asset Manager
In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions.
In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery.
Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams.
Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.
In this role, you will:
- Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
- Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team.
- Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks.
- Flag in advance any risks related to the timeliness or completeness of the delivery of the files.
- Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
- Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process.
- Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
- Develop and maintain training materials for both the DAM and its integrated tools.
- Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
- Collaborate with your counterparts in other time zones.
- Answer first-line support questions on the use of the DAM and the asset library.
Experience you already have:
- 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
- Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
- You’re experienced in working with creative, ops and account teams.
- You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
- You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
- An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
- Fluent in English, both written and verbal, with excellent communication skills.
- You are a consummate networker and relationship builder with the ability to navigate a global organization.
- Ability to work independently as well as collaboratively in a team environment.
- Ability to work under pressure of tight deadlines and changing priorities.
#LI-SC1
#Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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ABOUT THE POSITION, Playworks Indiana is seeking a Development Manager who reports directly to and works in close partnership with the Executive Director to execute the organization’s fund development strategy. The Executive Director sets strategic direction, priorities, and key relationships, and this role is responsible for driving execution, coordination, and follow-through across all development efforts.
This role oversees development operations, stewardship coordination, event execution, Salesforce management, and day-to-day relationship support, while managing defined fundraising goals tied to events, sponsorships, and partner renewals. The role also supports individual giving efforts as part of the broader fundraising mix, in alignment with regional priorities.
The Development Manager is a highly collaborative, detail-oriented role focused on strong execution, follow-through, and coordination in support of organizational strategy, narrative, and relationships. While this role collaborates closely with the Playworks HQ Development team through shared planning and aligned initiatives, all regional work is directed by and accountable to the Executive Director.
Here’s where you come in:
Specifically, you will have Program Implementation, Coaching, and School Partnership duties as follows-
Key Areas of Responsibility
Fund Development & Stewardship - 30%
- Manage a defined portfolio of corporate, foundation, and individual partners, in alignment with Executive Director priorities, with a focus on renewals, stewardship, and growth; be accountable for fundraising goals tied to events, sponsorships, and partner renewals.
- Implement corporate sponsorships and engagement opportunities across Playworks Indiana initiatives, leading early cultivation and advancement of next steps.
- Support relationship-building with foundation partners through ongoing engagement and positioning for future funding opportunities.
- Owns grants coordination and proposal support, including maintaining the grants calendar, researching new opportunities, coordinating submissions and reporting, and ensuring alignment with organizational voice.
Events & Partner Engagement - 30%
- Plan and execute core fundraising and engagement events, including logistics, vendors, sponsorship fulfillment, volunteer coordination, and partner engagement activities.
- Manage event budgets in partnership with the Executive Director, ensuring expenses are tracked and events remain within approved budgets.
- Oversee event-related communications and follow-up, including materials, run-of-show development, and post-event stewardship.
Governance & Leadership Support - 15%
- Coordinate logistics and materials for board and committee meetings, including scheduling, preparation, and follow-up, under the direction of the Executive Director.
- Capture and maintain clear records of decisions and action items from board, committee, and leadership meetings.
Development Operations & Salesforce - 15%
- Own Salesforce and development systems, ensuring accurate data, effective workflows, and reliable reporting.
- Track grants, deliverables, and reporting requirements, coordinating internal timelines and follow-through.
- Prepare development reports and maintain fundraising calendars, deadlines, and follow-through for leadership.
Visibility, Communications & Reporting Support - 10%
- Manage development-related communications, including social media posts, partner acknowledgments, event highlights, and newsletter content.
- Coordinate with marketing, digital, and program teams to develop content and assets that support fundraising, stewardship, and partner engagement.
- Oversee preparation of development-related reports and materials, including grant reports, partner reports, the annual report, and development-focused newsletters.
Responsibilities may evolve over time based on organizational needs and priorities.
Required Skills & Experience
- 4–6 years of experience in development, fundraising operations, account management, or related nonprofit roles.
- Demonstrated experience managing donor relationships, events, and revenue goals.
- Strong organizational and project management skills; able to manage multiple timelines and priorities simultaneously.
- Experience with Salesforce or comparable CRM systems; comfort with data, reporting, and systems.
- Clear, professional written and verbal communication skills; ability to edit and tailor content to organizational voice.
- Strong interpersonal skills and comfort representing the organization in meetings, events, and site visits.
- Ability to work collaboratively in a highly engaged, fast-moving environment.
- Knowledge of local business, civic, or philanthropic communities preferred.
- Willingness to attend occasional evening or weekend events and travel locally as needed.
Compensation & Benefits:
Playworks offers the full package - great benefits, a fun place to work and an opportunity to grow professionally.
- This is a full-time, salaried, exempt position based in Indiana and reporting to the Executive Director
- At Playworks, our starting salary takes into consideration internal pay scales, geographic pay differential, and robust external market data. We highly value transparency in compensation and are therefore committed to adhering to established compensation pay points. The starting salary for this position is $60,900.
- A comprehensive benefits package, including medical, dental, vision, disability, 401(k) plans with employer match of up to 1% of salary, life insurance, employee-funded pre-tax health, and child care spending accounts.
- Generous Flex PTO policy, paid sick and holiday leave
This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation’s youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!
Please include:
- A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
- Resume.
- References will be requested.
ABOUT PLAYWORKS: At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships.
As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.
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Senior Quality Engineer - Automation
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Who We Are
At Platform Science, we’re working to connect everything that moves.
Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.
Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.
We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.
About the Role
Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.
Essential Responsibilities
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Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.
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Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.
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Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.
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Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.
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Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.
Experience
Required Experience
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2-4 years of professional QA/Software Testing experience.
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Solid understanding of QA processes and methodologies within the software development lifecycle.
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Proven experience in Test Automation of Java, C#, and JavaScript applications.
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Hands-on proficiency with automation testing frameworks such as Selenium and BDD.
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Experience in using Agile development and testing methodologies.
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Demonstrated experience with API and Performance testing.
Nice to Have
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Experience with TestRail or similar testing management tools.
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Experience testing Android applications.
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Familiarity with IoT or transportation-related technology.
Traits of a Successful Candidate
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Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.
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Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.
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Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.
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Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.
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Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).
Benefits & Legal
The company offers various benefits to regular, full-time employees including:
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Provident fund and gratuity in accordance with applicable laws.
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Paid vacation, sick leave and holidays, in accordance with applicable laws.
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Twenty-Six weeks of paid maternity leave.
Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).
This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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The Account-Based Marketing (ABM) Manager is responsible for designing and executing 1:1, 1:few, and 1:many programs that deepen engagement, accelerate pipeline, and drive revenue within a defined set of strategic and high-potential accounts.
Partnering closely with Sales, Revenue Marketing, and cross-functional Marketing teams, this role builds tailored, insight-led programs that reach buying groups across target accounts—spanning developers, technical stakeholders, and executive decision makers.
You are a data-guided, customer-obsessed marketer who enjoys combining strategy with hands-on execution. You’re comfortable working directly with sales leaders, translating account insights into integrated plays, and measuring performance at both the account and program levels.
Key Responsibilities
ABM Strategy & Planning
- Develop and own the ABM strategy for a prioritized list of accounts, aligned to regional and global go-to-market goals
- Segment accounts into 1:1, 1:few, and 1:many motions based on potential, buying stage, and strategic importance
- Partner with Sales leadership and account teams to understand account plans, key initiatives, and decision makers and translate these into ABM plans
- Build annual and quarterly ABM roadmaps, including campaigns, experiences, and executive engagement moments
Campaign & Program Execution
- Plan and execute integrated ABM programs across channels (email, digital, direct mail, events, executive briefings, field experiences, partners, etc.) that are tailored to account needs and buying stages.
- Create or adapt messaging and content by persona and industry, leveraging global assets where possible and developing custom assets where needed.
- Orchestrate multi-touch plays (e.g., outbound sequences, event invitations, executive briefings, workshops) in partnership with Sales, BDRs, and Marketing Operations.
- Coordinate program logistics end-to-end, including audience lists, landing pages, invitations, reminders, follow-up, and handoff to Sales.
Sales Alignment & Collaboration
- Act as a strategic partner to Sales for target accounts, joining regular account reviews and QBRs to align on goals, coverage, and gaps
- Provide Sales with ABM playbooks, one-page program briefs, talk tracks, and follow-up templates to support consistent execution
- Help Sales prioritize next-best actions within accounts (meetings, workshops, briefings, executive programs) based on engagement and intent signals
- Capture and share win stories, best practices, and learnings from ABM programs across regions and sales teams
Data, Insights & Reporting
- Define and track ABM performance metrics, such as engagement across buying groups, opportunity creation, deal acceleration, influenced and sourced pipeline, and revenue
- Partner with Analytics, RevOps, and Marketing Operations to pull and analyze account-level reports from CRM, marketing automation, and BI tools
- Build closed-loop reporting to show impact of ABM programs at the account, segment, and program level; present insights in monthly/quarterly business reviews
- Use data and experimentation to test, learn, and optimize ABM tactics, audiences, and messaging
Technology, Data & Operations
- Leverage ABM and marketing technologies (e.g., CRM, marketing automation, intent platforms, personalization tools, sales engagement platforms) to orchestrate and scale programs
- Maintain clean account lists, segments, and tags in CRM/marketing tools to enable accurate targeting and measurement
- Partner with Operations to document and improve ABM processes, SLAs, and workflows across Marketing and Sales
Qualifications
- 5-7+ years of experience in B2B marketing, account-based marketing, field/regional marketing, demand generation, or a related role; experience in SaaS/technology preferred
- Hands-on experience building and executing ABM programs (1:1, 1:few, or 1:many) in partnership with Sales or Customer Success
- Strong project management and organization skills; able to manage multiple programs, stakeholders, and deadlines in a fast-paced environment
- Comfort working with CRM and marketing tools (e.g., Salesforce, Marketo/Eloqua/HubSpot, ABM/intent platforms, sales engagement tools) and pulling basic performance reports
- Excellent written and verbal communication skills, with the ability to synthesize complex information for Sales, executives, and cross-functional partners
- A data-guided mindset and curiosity to understand what’s driving results and where to iterate
Preferred Experience
- Direct experience running account-based plays for strategic, enterprise, or key growth accounts spanning multiple personas
- Familiarity with developer and technical audiences (e.g., developers, architects, IT decision makers) and how to engage them alongside business stakeholders
- Experience collaborating with Sales Development / BDR teams on outbound and follow-up motions tied to ABM campaigns
- Background working with industry or vertical-focused programs (e.g., financial services, retail, healthcare, public sector)
What Success Looks Like
- ABM programs launch on time, on brief, and on budget, with smooth cross-functional execution
- Clear improvements in engagement across buying groups, opportunity creation, deal velocity, and influenced/sourced pipeline within target accounts
- Strong satisfaction and trust from Sales leadership and account teams, who view ABM as a critical partner in their growth strategy
- High-quality, consistent documentation, reporting, and insights that feed into regional, account, and functional planning cycles
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273383120
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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Client Success Manager
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Who We Are
Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.
About the Position
Clinical Architecture is seeking a Client Success Manager in the Indianapolis, IN area to create a positive experience for our clients as they integrate our software products. The primary objective of this role is to gain an in-depth understanding of our clients’ business needs and collaborate to ensure those needs are met through on-boarding, software implementation, and training. This position will challenge you to learn about our software and its capabilities and assist our clients with their initiatives. We strive to build long-term relationships with our clients, and we want to respond to their needs as our partnerships grow.
- This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
- Applicants must be authorized to work in the U.S. without sponsorship.
- Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.
Responsibilities
- Provide a positive client experience by delivering great service and engaging with clients throughout our business relationship.
- Ability to understand clients’ needs and use all available resources to identify options and recommend alternatives.
- Collaborate closely with the Sales team to support renewals and identify expansion opportunities.
- Must maintain a working knowledge of assigned clients, our software, and be able to respond to inquiries efficiently and accurately.
- Effectively demo our software capabilities including addressing use-cases, implementing best practices, and identifying system integration opportunities.
Qualifications
- 4+ years of proven customer relationship management experience is required.
- Proven ability to translate between IT and Business stakeholders to ensure goals are achieved is required.
- 3+ years of experience in federal contracting and / or account management is preferred.
- 3+ years experience in healthcare technology and / or healthcare terminology (e.g., SNOMED, LOINC, CPT, ICD-10-CM) is preferred.
- Experience in related fields (e.g., Business, Informatics, Public Health, Healthcare Policy & Administration) is preferred.
- Proficiency with MS Word, MS Excel, MS PowerPoint, and familiarity with Hubspot is preferred.
- Previous project management, project coordination, or project administration experience is preferred.
- Good communication is essential, both verbally and via email.
- Highly motivated to learn new skills.
- Ability to multi-task, prioritize, and manage time effectively.
Why Clinical Architecture?
We offer:
- Opportunities for learning, development, and growth.
- Experiences that connect you with colleagues.
- A laid-back work environment with thoughtful amenities.
- Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
- Sabbatical opportunities for tenured team members.
- Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
- Maternity and Parental leave benefits.
- Employer paid Short-term Disability & Long-term Disability.
- Health and Wellness incentives.
- 401k Matching.
- Better workdays.
Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Job Title: AI Applications Engineer II
Location: Bangalore/ Chennai (Hybrid)
About the Role
We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.
You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.
If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.
Key Responsibilities
- Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
- Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
- Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
- Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
- Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
- Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
- Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
- Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
- Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.
Key Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
- Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
- Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
- Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
- Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
- Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
- Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
- A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.
Why You’ll Love Working Here
- Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
- Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
- Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
- Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
- Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Job Title: AI Applications Engineer II
Location: Bangalore/ Chennai, India
About the Role
We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.
You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.
If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.
Key Responsibilities
- Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
- Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
- Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
- Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
- Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
- Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
- Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
- Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
- Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.
Key Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
- Minimum of 3 years of GCP experience supporting or developing AI/ML solutions on Google platform.
- Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
- Proficiency with GCP services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
- Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
- Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
- Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
- A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.
Why You’ll Love Working Here
- Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
- Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
- Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
- Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
- Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Software Engineer I
Share this job
Position Summary:
The candidate will be responsible for the configuration and delivery of client-facing applications. The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members.
Essential functions of the job include but are not limited to:
- Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Represents the Application Operations / Development team on all active projects.
- Participates in the daily application operations / development stand-up meetings.
- Follows established procedures for change management across applications where changes are necessary.
- Documents and maintains the application operations / development standard operating procedures.
- Creates WIKI articles for common processes that are repeated and can be shared with others.
- Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
- Setup environments for all new implementations.
- Configure Single Sign On integrations for client builds.
- Support the development of product unit tests that will be used for future application regression testing.
- Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.
Future functions of the job include but are not limited to:
- Work with the Product Team to implement new application enhancements and features.
- Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
- Interact with end users, internal users, development vendors, data analysts, and other engagement team members.
Minimum Required:
- Bachelors in technology/Engineering (Computer Science or equivalent)
- 1-3 years of experience in related field and working as an application engineer/developer/support (level 1/2)
- Strong grasp on GIT fundamentals and experience with day-to-day usage
- Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
- Experience with an Agile Development Lifecycle
- Experience in web application configuration and templating.
- Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
- Knowledge of continuous integration and deployment methodologies
- Experience with Veeva or Salesforce is a plus
Other Required:
- Working knowledge of US Healthcare / Market Access would be an advantage.
- Azure hosting components
- May require travel domestically and/or internationally including overnight stays up to 5%”
Preferred:
- Experience with Azure DevOps or other CI/CD pipeline tool
- Knowledge of React, Angular, .NetCore
- Working knowledge of one or more EHR software systems such as, Epic and Cerner
- Healthcare standards ex: HL7, SMART on FHIR
- Enterprise application design scalable design
- Experience with Workflow engines
- Experience with Message Queue platforms
- Experience in web application development
Skills:
- Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
- Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
- Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
- Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
- Must be able to understand the dynamics of how a team interconnects and relies upon every member.
- Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
- Solutions oriented: must be able to display resourcefulness and confidence under pressure
- Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision AQ
Software Engineer II
Share this job
Position Summary:
The candidate will be responsible for the configuration and delivery of client-facing applications. The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members.
Essential functions of the job include but are not limited to:
- Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Represents the Application Operations / Development team on all active projects.
- Participates in the daily application operations / development stand-up meetings.
- Follows established procedures for change management across applications where changes are necessary.
- Documents and maintains the application operations / development standard operating procedures.
- Creates WIKI articles for common processes that are repeated and can be shared with others.
- Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
- Setup environments for all new implementations.
- Configure Single Sign On integrations for client builds.
- Support the development of product unit tests that will be used for future application regression testing.
- Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.
Future functions of the job include but are not limited to:
- Work with the Product Team to implement new application enhancements and features.
- Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
- Interact with end users, internal users, development vendors, data analysts, and other engagement team members.
Minimum Required:
- Bachelors in technology/Engineering (Computer Science or equivalent)
- 2-4 years of experience in related field and working as an application engineer/developer/support (level 1/2)
- Strong grasp on GIT fundamentals and experience with day-to-day usage
- Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
- Experience with an Agile Development Lifecycle
- Experience in web application configuration and templating.
- Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
- Knowledge of continuous integration and deployment methodologies
- Experience with Veeva or Salesforce is a plus
Other Required:
- Working knowledge of US Healthcare / Market Access would be an advantage.
- Azure hosting components
- May require travel domestically and/or internationally including overnight stays up to 5%”
Preferred:
- Experience with Azure DevOps or other CI/CD pipeline tool
- Knowledge of React, Angular, .NetCore
- Working knowledge of one or more EHR software systems such as, Epic and Cerner
- Healthcare standards ex: HL7, SMART on FHIR
- Enterprise application design scalable design
- Experience with Workflow engines
- Experience with Message Queue platforms
- Experience in web application development
Skills:
- Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
- Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
- Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
- Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
- Must be able to understand the dynamics of how a team interconnects and relies upon every member.
- Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
- Solutions oriented: must be able to display resourcefulness and confidence under pressure
- Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision AQ
Software Engineer I
Share this job
Position Summary:
The candidate will be responsible for the configuration and delivery of client-facing applications. The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members.
Essential functions of the job include but are not limited to:
- Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Represents the Application Operations / Development team on all active projects.
- Participates in the daily application operations / development stand-up meetings.
- Follows established procedures for change management across applications where changes are necessary.
- Documents and maintains the application operations / development standard operating procedures.
- Creates WIKI articles for common processes that are repeated and can be shared with others.
- Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
- Setup environments for all new implementations.
- Configure Single Sign On integrations for client builds.
- Support the development of product unit tests that will be used for future application regression testing.
- Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.
Future functions of the job include but are not limited to:
- Work with the Product Team to implement new application enhancements and features.
- Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
- Interact with end users, internal users, development vendors, data analysts, and other engagement team members.
Minimum Required:
- Bachelors in technology/Engineering (Computer Science or equivalent)
- 1-3 years of experience in related field and working as an application engineer/developer/support (level 1/2)
- Strong grasp on GIT fundamentals and experience with day-to-day usage
- Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
- Experience with an Agile Development Lifecycle
- Experience in web application configuration and templating.
- Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
- Knowledge of continuous integration and deployment methodologies
- Experience with Veeva or Salesforce is a plus
Other Required:
- Working knowledge of US Healthcare / Market Access would be an advantage.
- Azure hosting components
- May require travel domestically and/or internationally including overnight stays up to 5%”
Preferred:
- Experience with Azure DevOps or other CI/CD pipeline tool
- Knowledge of React, Angular, .NetCore
- Working knowledge of one or more EHR software systems such as, Epic and Cerner
- Healthcare standards ex: HL7, SMART on FHIR
- Enterprise application design scalable design
- Experience with Workflow engines
- Experience with Message Queue platforms
- Experience in web application development
Skills:
- Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
- Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
- Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
- Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
- Must be able to understand the dynamics of how a team interconnects and relies upon every member.
- Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
- Solutions oriented: must be able to display resourcefulness and confidence under pressure
- Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Software Engineer II
Share this job
Position Summary:
The candidate will be responsible for the configuration and delivery of client-facing applications. The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members.
Essential functions of the job include but are not limited to:
- Configure client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Update client-facing applications exactly as per requirements gathered by engagement teams and follow the Medical, Legal, Regulatory (MLR) guidelines in this process.
- Represents the Application Operations / Development team on all active projects.
- Participates in the daily application operations / development stand-up meetings.
- Follows established procedures for change management across applications where changes are necessary.
- Documents and maintains the application operations / development standard operating procedures.
- Creates WIKI articles for common processes that are repeated and can be shared with others.
- Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
- Setup environments for all new implementations.
- Configure Single Sign On integrations for client builds.
- Support the development of product unit tests that will be used for future application regression testing.
- Measures application development key performance indicators, for example: bug density, sprint analysis, test coverage, etc.
Future functions of the job include but are not limited to:
- Work with the Product Team to implement new application enhancements and features.
- Ensures all application changes are made in accordance with life-cycle methodology and risk guidelines.
- Interact with end users, internal users, development vendors, data analysts, and other engagement team members.
Minimum Required:
- Bachelors in technology/Engineering (Computer Science or equivalent)
- 2-4 years of experience in related field and working as an application engineer/developer/support (level 1/2)
- Strong grasp on GIT fundamentals and experience with day-to-day usage
- Hands on knowledge of the following tools and technologies: SQL Server, Windows, HTML, CSS, JavaScript, jQuery
- Experience with an Agile Development Lifecycle
- Experience in web application configuration and templating.
- Operational knowledge of Team Foundation Server, or AzureDevOps and Octopus
- Knowledge of continuous integration and deployment methodologies
- Experience with Veeva or Salesforce is a plus
Other Required:
- Working knowledge of US Healthcare / Market Access would be an advantage.
- Azure hosting components
- May require travel domestically and/or internationally including overnight stays up to 5%”
Preferred:
- Experience with Azure DevOps or other CI/CD pipeline tool
- Knowledge of React, Angular, .NetCore
- Working knowledge of one or more EHR software systems such as, Epic and Cerner
- Healthcare standards ex: HL7, SMART on FHIR
- Enterprise application design scalable design
- Experience with Workflow engines
- Experience with Message Queue platforms
- Experience in web application development
Skills:
- Communication Skills - Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner
- Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific
- Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills
- Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects
- Must be able to understand the dynamics of how a team interconnects and relies upon every member.
- Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project
- Solutions oriented: must be able to display resourcefulness and confidence under pressure
- Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Product Owner
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Position Summary:
Precision AQ’s Product Solutions team is expanding in India. Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis. Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market. This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities. The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.
The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO). Ownership includes leading feature/user story grooming, sprint planning, and testing coordination. They will identify risks to project development and escalate to stakeholders when appropriate. The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.
The Product Owner will also serve as the product owner for a new, AI-Powered offering. This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service. In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.
The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager. Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.
Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)
- Project Management & Workflow Management
- Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
- Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
- Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
- Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
- Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.
- Product & Requirements Support
- Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
- Support grooming, sprint planning, and cross functional alignment on requirements.
- Ensure documentation across products remains organized, version controlled, and easily accessible.
- Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.
- Analytics & Data Operations Coordination
- Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
- Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
- Track testing cycles, defects, validations, and signoffs for new data processes and product features.
- Process Improvement & Standardization
- Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
- Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
- Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)
Qualifications:
BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field
Minimum Required:
- Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
- Handson experience with Azure DevOps (mandatory).
- Knowledgeable in software development and other relevant web technologies
- Ability to write clear user stories, requirements, and acceptance criteria.
- Strong organizational and communication skills.
- Experience collaborating with Engineering, Data, and Product teams.
- Comfort working with analytics and datadriven workflows.
Preferred:
- Experience in healthcare analytics, oncology, market access, or life sciences data.
- Experience managing development of AI-enabled solutions
- Experience with product management software systems
- Experience with Scaled Agile Framework for Product Management
- Product Owner Certifications, such as:
- Certified Scrum Product Owner (CSPO) or willingness to certify
- Professional Scrum Product Owner (PSPO)
- SAFe Product Owner
- PMI Agile Certified Practitioner (PMI-ACP)
- EXIN Agile Scrum Product Owner
- Understanding of design quality standards
- Experience managing sprint ceremonies or operational delivery cadences.
- Ability to understand complex datasets and translate them into structured work items.
Competencies:
- Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
- Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
- Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
- Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
- Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
- Solutions oriented: must be able to display resourcefulness and confidence under pressure
- Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision AQ
Product Owner
Share this job
Position Summary:
Precision AQ’s Product Solutions team is expanding in India. Our focus is building and delivering products and productized services spanning oncology access, social/digital listening, and clinical trial document analysis. Working with an established India based engineering/research team and global product managers/product owners, the Product Owner will leverage their experience to bring new capabilities and products to market. This is a hybrid role having both project management/business analysis (established products) and product management (AI-powered offering) responsibilities. The Product Owner is a critical role to ensure workload balance across the engineering team while effectively managing timelines.
The Product Owner’s primary responsibility is ownership of the project backlogs in Azure DevOps (ADO). Ownership includes leading feature/user story grooming, sprint planning, and testing coordination. They will identify risks to project development and escalate to stakeholders when appropriate. The ideal candidate is experienced leveraging standard frameworks (Scrum) and modifying to fit the culture of the team and the organization.
The Product Owner will also serve as the product owner for a new, AI-Powered offering. This offering combines subject matter experts with AI/ML, Quality and infrastructure engineering to deliver a productized service. In their role as product owner, they will translate requirements from the subject matter expert and combine with strategy driven by the product manager to build a product backlog.
The successful candidate thrives in fast paced environments and is comfortable speaking up as a trusted partner for the other product owners and product manager. Strong attention to detail, the ability to find solutions to complex resource constraint challenges, and a positive attitude are critical skills for the Product Owner.
Essential functions of the job include but are not limited to: (This is NOT meant to be an exhaustive task list)
- Project Management & Workflow Management
- Manage product and project backlogs for multiple SaaS/internal products including Epics, Feature, User Stories, Bugs, and tasks
- Ensure consistent intake, triage, tagging, prioritization, and assignment of all product and engineering work items.
- Partner with Product, Engineering, and Research to ensure stories are clear, testable, and aligned to product goals.
- Track sprint progress, dependencies, blockers, and delivery milestones; escalate risks proactively.
- Build dashboards and reporting views for leadership on throughput, velocity, backlog health, and cycle time.
- Product & Requirements Support
- Collaborate with Product Manager and Product Owners to translate business needs into structured, well defined features, user stories with acceptance criteria.
- Support grooming, sprint planning, and cross functional alignment on requirements.
- Ensure documentation across products remains organized, version controlled, and easily accessible.
- Maintain crosswalks between project management items and client commitments, internal deliverables, and operational processes.
- Analytics & Data Operations Coordination
- Coordinate product operations tasks (e.g., dataset refreshes, quality checks, dashboard updates).
- Partner with data engineering and QA to ensure data pipelines are represented correctly within project workflows.
- Track testing cycles, defects, validations, and signoffs for new data processes and product features.
- Process Improvement & Standardization
- Identify bottlenecks in product and data workflows; propose and implement scalable solutions.
- Improve consistency in story writing, sprint hygiene, testing documentation, and release processes.
- Help drive automation and efficiency initiatives across OG and KDS workflows (aligned with PS strategic themes)
Qualifications:
BA Degree in Computer Science, Software Engineering, Operations Engineering, Business Management or other related field
Minimum Required:
- Minimum 5 years’ experience in SAFe/Agile organization in the role of Sr Business Analyst, Product Owner, Project Manager, or related role
- Handson experience with Azure DevOps (mandatory).
- Knowledgeable in software development and other relevant web technologies
- Ability to write clear user stories, requirements, and acceptance criteria.
- Strong organizational and communication skills.
- Experience collaborating with Engineering, Data, and Product teams.
- Comfort working with analytics and datadriven workflows.
Preferred:
- Experience in healthcare analytics, oncology, market access, or life sciences data.
- Experience managing development of AI-enabled solutions
- Experience with product management software systems
- Experience with Scaled Agile Framework for Product Management
- Product Owner Certifications, such as:
- Certified Scrum Product Owner (CSPO) or willingness to certify
- Professional Scrum Product Owner (PSPO)
- SAFe Product Owner
- PMI Agile Certified Practitioner (PMI-ACP)
- EXIN Agile Scrum Product Owner
- Understanding of design quality standards
- Experience managing sprint ceremonies or operational delivery cadences.
- Ability to understand complex datasets and translate them into structured work items.
Competencies:
- Communication Skills: Written, Verbal, and Presentation: The successful candidate must have the ability to read, analyze, and interpret production data, financial reports, and legal documents. Excellent verbal, written, presentation, interpersonal skills including ability to clearly respond to common inquiries or complaints from customers, employees, and members of the business community. Must possess a rapid agility to reply to emails, provide instructions of work stream necessities or issues encountered, business and report writings in a succinct and informative manner.
- Business Judgment and Strategic Thinking: Ability to think, act, and deliver value in the best interest of our clients with respect to common practices of the healthcare consulting field. Ability to extrapolate from the specific to the general and interpret from the general to the specific.
- Analytic Skills: Framing macro problems into action steps or work plans for resolutions. Structuring a persuasive client presentation based on in-depth or expansive excel spreadsheets. Demonstrable interpretive and solution identification skills with the ability to understand multiple types of quantitative and qualitative data heightened with strong resolution skills.
- Collaboration and Teamwork: Ability to give and receive constructive feedback and work effectively across the organization to accomplish team goals is critical. The successful candidate must possess excellent judgment, management, and conflict resolution skills. Ability to work with team members to convey results, incorporate enhancements and productionize processes across projects. Must be able to understand the dynamics of how a team interconnects and relies upon every member.
- Strategic Thinking: Conceptualize outside of the aspects of a project at hand, with an ability to visualize how the work contributes to and drives forward the overall project.
- Solutions oriented: must be able to display resourcefulness and confidence under pressure
- Resilience: must be able to look past obstacles and roadblocks, ask questions and for support, and find their way around any obstacle.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Clinical System Administrator II
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Job Description
Position Summary:
The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems Manager/Sr. Manager and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.
Essential functions of the job include but are not limited to:
- Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
- Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
- Manages the creation of studies, countries and sites within the Clinical System
- Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
- Perform Clinical System modifications and updates to picklists, field requirements
- Manages the review of Clinical System processes and procedures
- Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
- Performs archival steps within the Clinical System as the request was received.
- Support the leads or manager in any ad-hoc tasks assigned.
Qualifications:
Minimum Required:
- Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
- 2 years’ clinical trial experience with 2 years of experience with Clinical Systems
Other Required:
- Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.
Preferred:
- Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
- Possess the ability to effectively communicate business needs to IT technology partners.
Skills:
- Ability to resolve issues independently with good judgement to escalate appropriately.
- Ability to learn new systems and integration requirements.
- Strong interpersonal, verbal and written communication skills
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Clinical System Administrator II
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Job Description
Position Summary:
The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems Manager/Sr. Manager and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.
Essential functions of the job include but are not limited to:
- Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
- Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
- Manages the creation of studies, countries and sites within the Clinical System
- Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
- Perform Clinical System modifications and updates to picklists, field requirements
- Manages the review of Clinical System processes and procedures
- Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
- Performs archival steps within the Clinical System as the request was received.
- Support the leads or manager in any ad-hoc tasks assigned.
Qualifications:
Minimum Required:
- Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
- 2 years’ clinical trial experience with 2 years of experience with Clinical Systems
Other Required:
- Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.
Preferred:
- Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
- Possess the ability to effectively communicate business needs to IT technology partners.
Skills:
- Ability to resolve issues independently with good judgement to escalate appropriately.
- Ability to learn new systems and integration requirements.
- Strong interpersonal, verbal and written communication skills
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Client Services Business Analyst I - Healthcare Data
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***Unfortunately, the Client Services Business Analyst I - Healthcare Data is not able to provide sponsorship now or anytime in the future.***
***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.***
Position Summary:
The Client Services Analyst will play a critical role in ensuring the successful delivery of services and solutions to our clients. This position requires a high level of technical expertise along with strong communication skills and a commitment to excellence. This role will support several clients with oversight from a manager of client services. The ideal candidate will have a strong sense of ownership and accountability, an inquisitive mindset, a background in T-SQL, and the ability to consistently produce high-quality work in a timely manner following a standard process.
Essential functions of the job include but are not limited to:
- Analyze client requirements and translate them into technical specifications.
- Ensure the accuracy and integrity of data by conducting thorough quality checks and validations.
- Own client jobs making sure they are running smoothly and on-time per established calendar; identify and remediate pain points to continually improve the process.
- Collaborate with cross-functional teams to deliver value to our clients every day.
- Maintain clear and effective communication with clients, address issues promptly, and provide regular updates.
- Respond to and fulfill client tickets and requests in a timely manner with quality.
- Contribute to client team meetings for client projects and engagements.
- Take accountability for project deliverables, ensuring they meet the established standards and client expectations.
- Develop, test, and deploy T-SQL scripts to support various client projects.
- Implement advanced ETL processes to acquire and load large datasets.
- Follow established procedures and standards as outlined by leadership.
- Maintain associated procedural documentation.
- Evaluate appropriateness of data for ad hoc requests and client projects.
- Contribute code that is well-documented, logical, and easy to follow.
- Other duties as assigned.
Qualifications:
Minimum Required:
- Undergraduate degree
- Experience with relational databases
Preferred:
- 1 to 3 years industry experience in either data analytics or healthcare
- Evident proficiency and hands-on experience using T-SQL in a Microsoft SQL Server environment.
- Descriptive statistics and/or Pharmaceutical/Healthcare industry experience.
- Undergraduate degree with a quantitative focus.
Skills:
- Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders.
- Strong sense of accountability and ownership for delivering high-quality work.
- Exceptional attention to detail, ensuring accuracy and precision in all tasks.
- Proficiency in T-SQL with hands-on experience in writing complex queries and scripts.
- Effective time management skills and ability to keep multiple projects on schedule.
- Experience in a client-facing role or in the pharmaceutical industry is a plus
- Ability to work remotely.
- Strong problem-solving skills and a proactive approach to identifying and addressing issues within established product boundaries.
- Strong team player with the ability to work and execute independently.
- Desire for continuous improvement and growth – driven to excel.
- Demonstrated proficiency in Microsoft Office product suite including PowerPoint, Word, and Excel.
- Experience in SSIS is a plus but not required.
#LI-Remote
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Senior Investigator Grants Associate
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Position Summary:
The Investigator Grants Associate, Senior position is designed to be a key member of the project team while providing grant administration processing and financial support to the Project Team and Finance Teams of Precision’s clients. The position requires the candidate to be detail oriented, meticulous, with advanced organizational skills with the ability to handle large volumes of confidential financial information in a fast-paced environment.
Essential Functions of the job include but are not limited to:
- Serve as a financial member of the Project Team with the goal to contribute towards timely, efficient, and accurate preparation and tracking of site payments
- Review the financial section of the Clinical Trial Agreement (CTA) to prepare the tracking workbook for site payments on a project-by-project and site-by-site basis
- Responsible for maintaining the advance balance tracking on a project-by-project basis to ensure that sufficient prepaid funds are on-hand to make site payments
- Work with the respective Project Directors and Project Managers to provide guidance on how to populate the site payment workbook to ensure visits eligible for payment are tracked and processed
- Ensure that the investigator site payment workbook is financially calculating all fields correctly to facilitate accurate site payments
- Prepare the site payment package for the Project Director/Project Manager review and approval
- Communicate approved payments based upon the terms and conditions of the CTA within the Finance Department and this step will facilitate entry into the financial systems and payment processing
- Preparation of Aggregate Spend (Sunshine Act) Medicare/Medicaid (MMSE) reporting as applicable
- Preparation of site payment reconciliations
- Maintenance of the investigator grant dedicated mailbox
- Coach and Mentor teammates on Investigator Grants Team
- Ad hoc financial tasks and duties as assigned by the Senior Manager, Global Investigator Grants
- Provides support to the Project Team by managing the Investigator Grants pass through budget.
- Ability to collect data pertaining to patient activity at each site in the workbook use this data to:
- Create accurate client accrual
- Pay sites based on Fully Executed Clinical Trial Agreement
- Project costs to monitor overall budget health
- Ability to communicate with sites and clients via email to resolve inquiries.
- Exhibits self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment
- Ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates
Qualifications:
Minimum Required:
- 4-year degree or local country equivalent
- 3-year Clinical Research Experience
- Prior Accounts Payable experience in global payments.
Other Required:
- Strong analytical skills
- Excellent time management skills
- Ability to drive and meet critical deadlines
- Analyze, reconcile, and communicate financial results with all levels of project team, both internal and at the investigative sites
- Strong proficiency in Microsoft Excel
- Excellent communication skills, both verbal and written
- Extremely detail oriented and process driven
Preferred:
- Investigator Payment Specialist, Senior background
- Exposure to investigator contracts and budgets
Skills:
- Solid working knowledge and understanding and ability to use MS Office Suite products
- Intermediate to Advance Excel skills
- Proactive communication style
- Ability to work independently, as a team player
Competencies:
- Demonstrates a working knowledge of excel for the purpose of tracker maintenance
- Resolves payment related issues and prioritizes workload to meet deadlines with little support from management
- Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.
- Motivates other members of the project team to meet financial timelines and project goals.
- Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
- Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, and positive interactions with customers and teammates, including good interpersonal skills
- Communicates both verbally and in written form in professional, clear, and concise manner
- Ability to handle large volumes of financial and confidential data in a highly organized manner
- Possesses practical knowledge of IT tools and systems in use by the Finance Department for tasks applicable to grant administration
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Investigator Grants Associate II
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Position Summary:
The Investigator Grants Associate II position is designed to be a key member of the project team while providing grant administration processing and financial support to the Project Team and Finance Teams of Precision’s clients. The position requires the candidate to be detail oriented, meticulous, with advanced organizational skills with the ability to handle large volumes of confidential financial information in a fast-paced environment.
Essential Functions of the job include but are not limited to:
- Serve as a financial member of the Project Team with the goal to contribute towards timely, efficient, and accurate preparation and tracking of site payments
- Review the financial section of the Clinical Trial Agreement (CTA) to prepare the tracking workbook for site payments on a project-by-project and site-by-site basis
- Responsible for maintaining the advance balance tracking on a project-by-project basis to ensure that sufficient prepaid funds are on-hand to make site payments
- Work with the respective Project Directors and Project Managers to provide guidance on how to populate the site payment workbook to ensure visits eligible for payment are tracked and processed
- Ensure that the investigator site payment workbook is financially calculating all fields correctly to facilitate accurate site payments
- Prepare the site payment package for the Project Director/Project Manager review and approval
- Communicate approved payments based upon the terms and conditions of the CTA within the Finance Department and this step will facilitate entry into the financial systems and payment processing
- Preparation of Aggregate Spend (Sunshine Act) Medicare/Medicaid (MMSE) reporting as applicable
- Preparation of site payment reconciliations
- Maintenance of the investigator grant dedicated mailbox
- Coach and Mentor teammates on Investigator Grants Team
- Ad hoc financial tasks and duties as assigned by the Senior Manager, Global Investigator Grants
- Provides support to the Project Team by managing the Investigator Grants pass through budget.
- Ability to collect data pertaining to patient activity at each site in the workbook use this data to:
- Create accurate client accrual
- Pay sites based on Fully Executed Clinical Trial Agreement
- Project costs to monitor overall budget health
- Ability to communicate with sites and clients via email to resolve inquiries.
- Exhibits self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment
- Ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates
Qualifications:
Minimum Required:
- 4-year degree or local country equivalent
- 3-year Clinical Research Experience
- Prior Accounts Payable experience in global payments.
Other Required:
- Strong analytical skills
- Excellent time management skills
- Ability to drive and meet critical deadlines
- Analyze, reconcile, and communicate financial results with all levels of project team, both internal and at the investigative sites
- Strong proficiency in Microsoft Excel
- Excellent communication skills, both verbal and written
- Extremely detail oriented and process driven
Preferred:
- Investigator Payment Specialist, Senior background
- Exposure to investigator contracts and budgets
Skills:
- Solid working knowledge and understanding and ability to use MS Office Suite products
- Intermediate to Advance Excel skills
- Proactive communication style
- Ability to work independently, as a team player
Competencies:
- Demonstrates a working knowledge of excel for the purpose of tracker maintenance
- Resolves payment related issues and prioritizes workload to meet deadlines with little support from management
- Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.
- Motivates other members of the project team to meet financial timelines and project goals.
- Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
- Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, and positive interactions with customers and teammates, including good interpersonal skills
- Communicates both verbally and in written form in professional, clear, and concise manner
- Ability to handle large volumes of financial and confidential data in a highly organized manner
- Possesses practical knowledge of IT tools and systems in use by the Finance Department for tasks applicable to grant administration
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Senior Clinical Data Associate
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Position Summary:
The Senior Clinical Data Associate provides data management support and assistance in all aspects of the clinical trial data management process from study start up to post database lock for assigned projects under direct supervision. Standard Operating Procedures / Work Instructions (SOPs/WIs); regulatory directives; study specific plans and guidelines will be followed. This position may perform database development and testing, as well as additional data management activities.
Essential functions of the job include but are not limited to:
- Support the Lead DM as a back-up and/or team member, ensuring continuity, responsiveness, and that tasks are performed in a timely manner
- May perform data entry for paper-CRF studies, as needed
- May perform quality control of data entry
- May provide input into timelines. Ensure that clinical data management deadlines are met with quality. May assess resource needs for assigned projects, as needed.
- Assist in developing CRF specifications from the clinical study protocol and coordinate the review/feedback from all stakeholders
- May assist in building clinical databases
- Conduct database build UAT and maintain quality controlled database build documentation. May oversee overall quality of the clinical database.
- Assist in specifying requirements for all edit check types e.g., electronic, manual data review, edit checks, etc.
- Responsible for creating, revising, appropriate versioning and maintaining data management documentation.
- Train clinical research personnel on the study specific CRF, EDC, and other project related items as needed.
- Review and query clinical trial data according to the Data Management Plan
- Perform line listing data review based on the guidance provided by the sponsor and/or Lead DM
- Run patient and study level status and metric reporting
- Perform medical coding of medical terms relative to each other in order to ensure medical logic and consistency
- Assist with coordinating SAE/AE reconciliation
- Assist with liaising with third-party vendors such as external data and EDC vendors in a project-manager capacity in support of timelines and data-related deliverables
- May assist with SAS programming and quality control of SAS programs used in the Data Management department
- Identify and troubleshoot operational problems, issues, obstacles, and barriers for studies based on metrics data, audit reports, and input from project team members and other stakeholders
- May assist in reviewing and providing feedback on protocols, Statistical Analysis Plans (SAP) and Clinical Study Reports (CSRs), if required by the project
- May assist in participating in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
- Trains and ensures that all data management project team members have been sufficiently trained
- Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
- May present software demonstrations/trainings, department/company training sessions, present at project meetings
- May require some travel
- Perform other duties as assigned.
Qualifications:
Minimum Required:
- 5+ years’ experience
- Bachelors and/or a combination of related experience
Other Required:
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
- Able to handle a variety of clinical research tasks.
- Excellent organizational and communication skills
- Professional use of the English language; both written and oral.
- Basic knowledge of drug, device and/or biologic development and effective data management practices.
Preferred:
- Experience in a clinical, scientific or healthcare discipline.
- Dictionary medical coding (MedDRA and WHODrug)
- Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.…)
- Oncology and/or Orphan Drug therapeutic experience
Skills:
Demonstrates strong knowledge of ICH-GCP, relevant Precision Oncology SOPs, and regulatory guidance, as well as the ability to implement and drive outcomes
Competencies:
- Motivates project team members to meet timelines and project goals
- Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
- Resolves project related problems and prioritizes workload to meet deadlines with minimal support
- Exhibits a high degree of self-motivation, and can work and plan independently as well as in a team environment
- Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Senior Clinical Data Associate
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Position Summary:
The Senior Clinical Data Associate provides data management support and assistance in all aspects of the clinical trial data management process from study start up to post database lock for assigned projects under direct supervision. Standard Operating Procedures / Work Instructions (SOPs/WIs); regulatory directives; study specific plans and guidelines will be followed. This position may perform database development and testing, as well as additional data management activities.
Essential functions of the job include but are not limited to:
- Support the Lead DM as a back-up and/or team member, ensuring continuity, responsiveness, and that tasks are performed in a timely manner
- May perform data entry for paper-CRF studies, as needed
- May perform quality control of data entry
- May provide input into timelines. Ensure that clinical data management deadlines are met with quality. May assess resource needs for assigned projects, as needed.
- Assist in developing CRF specifications from the clinical study protocol and coordinate the review/feedback from all stakeholders
- May assist in building clinical databases
- Conduct database build UAT and maintain quality controlled database build documentation. May oversee overall quality of the clinical database.
- Assist in specifying requirements for all edit check types e.g., electronic, manual data review, edit checks, etc.
- Responsible for creating, revising, appropriate versioning and maintaining data management documentation.
- Train clinical research personnel on the study specific CRF, EDC, and other project related items as needed.
- Review and query clinical trial data according to the Data Management Plan
- Perform line listing data review based on the guidance provided by the sponsor and/or Lead DM
- Run patient and study level status and metric reporting
- Perform medical coding of medical terms relative to each other in order to ensure medical logic and consistency
- Assist with coordinating SAE/AE reconciliation
- Assist with liaising with third-party vendors such as external data and EDC vendors in a project-manager capacity in support of timelines and data-related deliverables
- May assist with SAS programming and quality control of SAS programs used in the Data Management department
- Identify and troubleshoot operational problems, issues, obstacles, and barriers for studies based on metrics data, audit reports, and input from project team members and other stakeholders
- May assist in reviewing and providing feedback on protocols, Statistical Analysis Plans (SAP) and Clinical Study Reports (CSRs), if required by the project
- May assist in participating in the development and maintenance of Standard Operating Procedures (SOPs) and corresponding process documentation related to data management and database management activities
- Trains and ensures that all data management project team members have been sufficiently trained
- Communicate with study sponsors, vendors and project teams as needed regarding data, database or other relevant project issues
- May present software demonstrations/trainings, department/company training sessions, present at project meetings
- May require some travel
- Perform other duties as assigned.
Qualifications:
Minimum Required:
- 5+ years’ experience
- Bachelors and/or a combination of related experience
Other Required:
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook.
- Able to handle a variety of clinical research tasks.
- Excellent organizational and communication skills
- Professional use of the English language; both written and oral.
- Basic knowledge of drug, device and/or biologic development and effective data management practices.
Preferred:
- Experience in a clinical, scientific or healthcare discipline.
- Dictionary medical coding (MedDRA and WHODrug)
- Understanding of CDISC standards (CDASH, SDTM, ADaM, etc.…)
- Oncology and/or Orphan Drug therapeutic experience
Skills:
Demonstrates strong knowledge of ICH-GCP, relevant Precision Oncology SOPs, and regulatory guidance, as well as the ability to implement and drive outcomes
Competencies:
- Motivates project team members to meet timelines and project goals
- Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
- Resolves project related problems and prioritizes workload to meet deadlines with minimal support
- Exhibits a high degree of self-motivation, and can work and plan independently as well as in a team environment
- Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
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Analyst - SEC Reporting
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SEC Reporting
Job Description:
The Manager / AM of Financial Reporting responsibilities will include, but not be limited to preparation of all SEC filings on Form 8-K, 10-Q and 10-K, proxy statement, Section 16 filings, XBRL compliance, and any other filings as deemed necessary. In addition, this position will be involved in reviewing, assessing, and documenting new accounting standards; writing technical accounting memos; assisting in implementation of new accounting standards, including providing requests to auditors as requested. This position will also assist with any accounting and financial reporting matters associated with future acquisitions or divestitures, including the necessary purchase accounting. The position will provide auditor assistance with quarterly reviews and annual audits.
Essential Responsibilities:
Prepare SEC reporting documents (10-Q, 10-K, 8-K) including XBRL tagging in partnership with the external service provider
- Prepare footnote support schedules, tie-out support for SEC filings and disclosure checklists
- Assist with research and preparation of technical accounting memos
- Collaborate with the general accounting team to prepare corporate financial reporting for internal analysis and external SEC filings
- Collaborate with the legal team to ensure compliance with SEC regulations
- Work closely with external auditors to manage the financial quarterly review and annual audit process
- Provide financial analysis including explanations of variances between actual and budget/prior period
- Ensure internal controls over financial reporting, including disclosure controls and procedures, are adequate and operating effectively
- Participate in monthly/quarterly financial close review meetings to ensure appropriate accounting of transactions and accurate external reporting
- Participate in special projects and ad hoc requests as needed
Qualifications:
- 0-2 years of accounting and reporting experience, with SEC reporting experience preferred Strong knowledge of US GAAP and SEC reporting requirements
- Software industry experience preferred
- Ability to work closely with management
- Commitment to all reporting and audit deadlines
- Exceptional organizational skills, project management experience to include management of large- scale/global initiatives
Certifications:
- CA
- CPA preferred
Company Summary
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300945353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-
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Apply to Zeta GlobalCampaign Manager
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Campaign Manager
Primary Job Responsibilities:
The Campaign Manager will be responsible for the quality and delivery of a campaign for a client including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!
Role/Responsibilities:
- Gathering campaign requirements, timelines and finalizing briefing
- Coordinate with cross functional team to drive email development
- Managing the creative process if required
- Analyze provided html assets and revise where necessary
- Campaign configuration
- Audience creation, management and data troubleshooting (not responsible for the data integrity - BSA)
- Quality Assurance and testing of campaign
- Campaign performance tracking & reporting
- Management of campaigns and communications of time, scope, cost
- Managing & maintaining campaign documentation
- Client and internal training on campaign process, platform tools & custom applications
- Campaign/trigger monitoring & issue resolution management
- Internal & external training of platform, tools & custom applications
- Day to day support of specific platform & custom applications for self-deployment clients
- Beta testing Product features and upgrades
- Active participation in internal and external calls to understand upcoming projects or campaigns.
Experience:
- 2+ years related full-time experience in customer support or client services environment
- Must have strong understanding of customer service standards
- Must have strong critical thinking skills
- Working knowledge of HTML/CSS
- Working knowledge on the relational database structure (primary and unique keys, sister table joins)
- Self-starter who requires minimum supervision
- Strong written and oral communication skills
- Must have the ability to multi-task and prioritize work independently
- Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work
- Must have a high attention to detail with the ability to produce flawless work in rapid succession
- Must possess effective communication skills when speaking to technical and non-technical.
Not required but a plus:
- Knowledge and experience with basic Adobe Photoshop functionality
- Knowledge of email best practices
Qualifications:
- Bachelor's degree ( BTECH ) OR Masters ( MBA )
- Proficient in Microsoft Office applications, especially Excel and MS Word
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html
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Apply to Zeta GlobalCDP ETL & Database Engineer
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CDP ETL & Database Engineer
The CDP ETL & Database Engineer will specialize in architecting, designing, and implementing solutions that are sustainable and scalable. The ideal candidate will understand CRM methodologies, with an analytical mindset, and a background in relational modeling in a Hybrid architecture.The candidate will help drive the business towards specific technical initiatives and will work closely with the Solutions Management, Delivery, and Product Engineering teams. The candidate will join a team of developers across the US, India & Costa Rica.
Responsibilities:
- ETL Development – The CDP ETL C Database Engineer will be responsible for building pipelines to feed downstream data They will be able to analyze data, interpret business requirements, and establish relationships between data sets. The ideal candidate will be familiar with different encoding formats and file layouts such as JSON and XML.
- Implementations s Onboarding – Will work with the team to onboard new clients onto the ZMP/CDP+ The candidate will solidify business requirements, perform ETL file validation, establish users, perform complex aggregations, and syndicate data across platforms. The hands-on engineer will take a test-driven approach towards development and will be able to document processes and workflows.
- Incremental Change Requests– The CDP ETL C Database Engineer will be responsible for analyzing change requests and determining the best approach towards implementation and execution of the This requires the engineer to have a deep understanding of the platform's overall architecture. Change requests will be implemented and tested in a development environment to ensure their introduction will not negatively impact downstream processes.
- Change Data Management – The candidate will adhere to change data management procedures and actively participate in CAB meetings where change requests will be presented and Prior to introducing change, the engineer will ensure that processes are running in a development environment. The engineer will be asked to do peer-to-peer code reviews and solution reviews before production code deployment.
- Collaboration s Process Improvement – The engineer will be asked to participate in knowledge share sessions where they will engage with peers, discuss solutions, best practices, overall approach, and The candidate will be able to look for opportunities to streamline processes with an eye towards building a repeatable model to reduce implementation duration.
Job Requirements:
- The CDP ETL & Database Engineer will be well versed in the following areas:
- Relational data modeling.
- ETL and FTP concepts.
- Advanced Analytics using SQL Functions.
- Cloud technologies - AWS, Snowflake.
- Able to decipher requirements, provide recommendations, and implement solutions within predefined.
- The ability to work independently, but at the same time, the individual will be called upon to contribute in a team setting.
- The engineer will be able to confidently communicate status, raise exceptions, and voice concerns to their direct manager.
- Participate in internal client project status meetings with the Solution/Delivery management.
- When required, collaborate with the Business Solutions Analyst (BSA) to solidify.
- Ability to work in a fast paced, agile environment; the individual will be able to work with a sense of urgency when escalated issues arise.
- Strong communication and interpersonal skills, ability to multitask and prioritize workload based on client demand.
- Familiarity with Jira for workflow , and time allocation.
- Familiarity with Scrum framework, backlog, planning, sprints, story points, retrospectives.
Required Skills:
- ETL – ETL tools such as
- Talend (Preferred, not required)
- DMExpress – Nice to have
- Informatica – Nice to have
- Database - Hands on experience with the following database Technologies
- Snowflake (Required)
- MYSQL/PostgreSQL – Nice to have
- Familiar with NOSQL DB methodologies (Nice to have)
- Programming Languages – Can demonstrate knowledge of any of the
- PLSQL
- JavaScript Strong Plus
- Python - Strong Plus
- Scala - Nice to have
- AWS – Knowledge of the following AWS services:
- S3
- EMR (Concepts)
- EC2 (Concepts)
- Systems Manager / Parameter Store
- Understands JSON Data structures, key value
- Working knowledge of Code Repositories such as GIT, Win CVS,
- Workflow management tools such as Apache Airflow, Kafka, Automic/Appworx
- Jira
Minimum Qualifications:
- Bachelor's degree or equivalent.
- 4+ Years' experience.
- Excellent verbal C written communications skills.
- Self-Starter, highly motivated.
- Analytical mindset.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+
identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/06/1G/amazon-partners-with-zeta-global-to-deliver- gen-ai-marketing-automation/
https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240G04622808/en/Zeta-Increases-3Q%E2%80%GG24-
Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalDelivery Manager
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Job Description: Delivery Manager
Role Summary:
The Delivery Manager plays a critical role in leading the operational and technical execution of Zeta’s services for assigned clients. This position is responsible for cross-functional coordination across Client Services, Data, TechOps, and Engineering teams, ensuring excellence in service delivery, campaign operations, and project execution. The Delivery Manager is expected to proactively manage resources, risks, scope, communications, and client satisfaction while upholding internal standards and driving operational efficiency.
Key Objectives:
- Ensure client deliveries are met with high quality, on time, and within scope and
- Act as a strategic liaison and escalation point for internal and external
- Continuously improving delivery processes, tool adoption, and communication
- Drive successful execution of projects, campaigns, and platform-related initiatives across the account
Essential Responsibilities
Client Delivery Leadership
-
- Lead the execution of contracted services, ensuring SLAs, KPIs, and scope commitments are met or
- Manage service-based communications, align with Client Successon program status while owning delivery-specific
- Take ownership of client-facing updates, project calls, and postmortems for major initiatives or
· Project Program Management
- Coordinate intake, scoping, and LOE documentation for all delivery-related
- Lead delivery of SOWs, change requests, onboarding, campaign migrations, and platform
- Track delivery milestones, risks, burn rates, blockers, and communicate project health
- Execute risk mitigation strategies, raise red flags for financial or resource misalignment, and ensure resource
· Technical Issue Resolution Oversight
- Own triaging, RCA documentation if any, and client communication for all delivery-affecting issues (campaign errors, data issues, tech bugs).
- Act as the first point of contact for issue investigation across the Zeta Marketing
- Collaborate with Engineering, TechOps, and SMEs to resolve platform, campaign, and integration
· Resource Margin Management
- Monitor resource allocation across concurrent projects and
- Track and report delivery effort budget/retainer usage to optimize client profitability.
- Collaborate with Client Success to identify and resolve delivery issues or scope misalignment early.
· Delivery Standards Continuous Improvement
- Promote adherence to Zeta-defined delivery SOPs, documentation standards, and best
- Contribute to process improvement initiatives - from pilot to measurement - to elevate delivery quality and reduce cycle
- Lead knowledge-sharing initiatives across the Enterprise Operations
- Facilitate the execution of all internal teams to effectively deliver Zeta’s contracted services to assigned clients.
Required Skills Experience:
Service Delivery Management
-
- 3–5 years of experience in delivery, account operations, or technical project management in a Martech, agency, or enterprise SaaS
- Proven experience with end-to-end project management methodologies, including Agile, Waterfall, and hybrid
- Strong track record managing cross-functional teams, project planning, and risk
- Experience leading multi-phase marketing or data projects with external
Technical Platform Knowledge
- Solid understanding of Email Marketing Platforms (EMPs) such as Zeta Marketing Platform (ZMP), Salesforce Marketing Cloud (Omni Channel Marketing such as Email, SMS, Push ), Adobe Marketo, Epsilon Harmony (Agility Harmony / PeopleCloud), Oracle Responsys, Oracle Eloqua, HubSpot Marketing Hub, Mailchimp etc.…
- Hands-on experience in managing the full campaign lifecycle: intake, planning, creative briefing, setup, QA, approval, deployment, monitoring, and post-campaign
- Proficiency with HTML/CSS for emails, AMPscript, Liquid, or personalization scripting in modern
- Familiarity with Webhook/API integrations for real-time or trigger-based marketing use
- Knowledge on basic SQL skills
- Understanding of Email KPIs such as Open Rate, Click-through Rate (CTR), Bounce Rate, Unsubscribes, and Deliverability; experience in A/B testing strategies and multivariate
- Experience using Dynamic Content and Personalization blocks to improve customer engagement and message
- Exposure to Audience Segmentation and List Management, including complex criteria-based segmentation and exclusion
- Knowledge of Inbox Placement, Spam Testing, and tools like Litmus or Email on Acid to validate rendering and deliverability across devices and email
- Comfortable using reporting and analytics dashboards (e.g., native ESP dashboards, Google Analytics integrations, or third-party attribution platforms) to track and optimize email
- Awareness of data privacy laws and best practices in email compliance (CAN-SPAM, GDPR).
Tool Proficiency
- Project Management: JIRA, Smartsheet, Confluence or
- Collaboration: SharePoint, Microsoft Teams, Slack, Data C QA: SQL, Excel (pivot tables, lookups), BI tools (Tableau, Power BI – a plus). Documentation C Reporting: Google Suite, MS Office (Word, PowerPoint, Excel).
Soft Skills Communication
- Excellent verbal and written communication; able to simplify complex topics for non-technical
- Ability to work in a client time
- Strong client management and stakeholder coordination
- Detail-oriented, self-motivated, and proactive problem-solver.
- Comfortable working under tight deadlines and across time
- Adaptable and growth-oriented; thrives in dynamic and fast-paced
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/
https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.html
https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance
https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.html
https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html
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Apply to Zeta GlobalSenior CDP Operations Manager
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Senior CDP Operations Manager
Job Description:
As a Senior CDP Operations Manager, you will be responsible for supporting and managing client implementations of the CDP platform. You will collaborate closely with internal and client technical teams as they design and enhance integrations and experiences, ensuring smooth execution and operational alignment. This role also involves assisting with training, documentation, and platform enablement to help teams fully understand and leverage CDP capabilities.
Qualifications:
- Bachelor’s degree
- 2+ years’ experience in a data operations or CDP-related role
- Ability to communicate effectively with Engineering, Solutions, Product, and Client teams
- Experience with identity resolution concepts and omnichannel data integrations
- Experience with database and data modeling across omnichannel inputs and internal systems
- Knowledge of requirements-gathering techniques and technical architectures
- Proficiency in SQL, Snowflake, BigQuery and SFTP workflows
- Strong understanding of ESPs and marketing data environments
- Knowledge of data architecture, field mappings, and transformation logic
- Experience with data privacy compliance frameworks (GDPR, CCPA) preferred
Responsibilities:
- Knowledge of how data flows, i.e., where data originates, data transformation, and end stage of data, for documentation purposes as well as research
- An understanding of database table structures, field mappings, data dictionaries
- Working with various data sources
- QC data reporting and/or data visualization dashboards
- Monitor daily data flows, ensure SLAs, and proactively identify trends or anomalies
- Analyze and/or triage data issues
- Research data issues and ensure they are escalated to higher levels if not able to see through to complete resolution
- Oversee daily execution of CDP processes, including data ingestion, transformation, and activation.
- Ensure downstream systems receive timely and accurate data.
- Clear communication of issues through JIRA as well as to Engineers and Solution Developers
- Support team as needed in evolving the platform and the monitoring strategies
- Assist where needed with the migration of data from legacy systems to new solutions
- Recommend solutions to improve, and gain efficiencies for new and existing database systems
- Help identify Platform (technology) Optimization and/or Enhancements
- Assist with answering client questions, research, and data requests
- Assist internal and client teams to design, enhance and maintain integrations and experiences within the platform
- Assist with teaching, training, and documenting platform features and usability
- Propose both technical and high-level solutions based on client requirements
- Communicate directly with clients around data issues, research questions, and new projects
- Discuss project and/or monitoring requirements with clients
- Prioritize client projects, issues, and daily data monitoring appropriately.
Company Summary:
Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance
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Apply to Zeta Global