Turn support interactions into impactful product experiences

What if every support case you handled became an opportunity to create real value for clients? At Coveo, support is not just about solving issues, it’s about empowering users to get the most out of our technology and achieve their goals.

Far from the stereotypes of traditional call centers, Coveo's support team operates differently. No rigid hierarchies or isolated cubicles: here, you’ll join a team of experts who are passionate about technology and deeply knowledgeable about the Coveo platform. You'll be on the front lines, working hand-in-hand with our clients to ensure they get the most value from our technology and enjoy an exceptional experience at every step.

As a Product Specialist, you will:

• Manage and prioritize support cases, ensuring timely and high-quality resolutions.
• Investigate technical issues by gathering context, reproducing problems, and identifying root causes.
• Collaborate with R&D and cross-functional teams to deepen your understanding and resolve complex cases.
• Communicate clearly with clients, guiding them through solutions and ensuring a positive experience.
• Contribute to knowledge sharing by documenting solutions and creating reusable content for clients and teammates.
• Participate in team meetings to share your learnings and support continuous improvement initiatives

Here is what will qualify you for the role:

• You believe that every work experience is an opportunity for learning and growth.
• You are passionate about technology and web development.
• You have knowledge of Python, JS, CSS, and HTML.
• You are comfortable with communication, both written and verbal, and can interact professionally in English, as you will primarily be working with our clients based in the United States.

What will make you stand out:

• You are organized and capable of juggling multiple priorities without losing track.
• You thrive in a fast-paced environment and draw energy from it.
• You believe in teamwork and collaboration, and you excel at solving complex problems!

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume

#LI-hybrid 

Turn support interactions into impactful product experiences

What if every support case you handled became an opportunity to create real value for clients? At Coveo, support is not just about solving issues, it’s about empowering users to get the most out of our technology and achieve their goals.

Far from the stereotypes of traditional call centers, Coveo's support team operates differently. No rigid hierarchies or isolated cubicles: here, you’ll join a team of experts who are passionate about technology and deeply knowledgeable about the Coveo platform. You'll be on the front lines, working hand-in-hand with our clients to ensure they get the most value from our technology and enjoy an exceptional experience at every step.

As a Product Specialist, you will:

• Manage and prioritize support cases, ensuring timely and high-quality resolutions.
• Investigate technical issues by gathering context, reproducing problems, and identifying root causes.
• Collaborate with R&D and cross-functional teams to deepen your understanding and resolve complex cases.
• Communicate clearly with clients, guiding them through solutions and ensuring a positive experience.
• Contribute to knowledge sharing by documenting solutions and creating reusable content for clients and teammates.
• Participate in team meetings to share your learnings and support continuous improvement initiatives

Here is what will qualify you for the role:

• You believe that every work experience is an opportunity for learning and growth.
• You are passionate about technology and web development.
• You have knowledge of Python, JS, CSS, and HTML.
• You are comfortable with communication, both written and verbal, and can interact professionally in English, as you will primarily be working with our clients based in the United States.

What will make you stand out:

• You are organized and capable of juggling multiple priorities without losing track.
• You thrive in a fast-paced environment and draw energy from it.
• You believe in teamwork and collaboration, and you excel at solving complex problems!

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume

#LI-hybrid 

À propos d’AppDirect

Devenez un citoyen du monde à l’ère numérique et outillez une nouvelle génération d’entrepreneurs branchés aux quatre coins du globe. AppDirect offre une plateforme d’abonnement permettant de vendre n’importe quel produit en tant que service, et ce, par n’importe quel canal et sur n’importe quel appareil. Nous alimentons des millions d’abonnements pour le compte d’organisations de partout dans le monde. Notre action est toujours guidée par nos valeurs et notre culture – une culture qui vous permet d’être vu, de rester authentique et d’exceller.

Votre profil

Nous sommes à la recherche d’une personne compétente et ambitieuse pour combler un poste de développeur/développeuse logiciel fullstack senior axé(e) sur le développement d’interfaces (frontend) à Montréal. Vous êtes un développeur technique et impliqué, passionné par la production de code maintenable et robuste? Si vous êtes passionné par la création de valeur grâce à des solutions innovantes et souhaitez travailler dans un environnement collaboratif, nous serions ravis de vous avoir avec nous!

Ce que vous ferez et ce qui vous fera briller

• Participer à l’élaboration et à l’évolution d’un écosystème d’intégration sur notre plateforme en croissance, avec toujours plus de cas d’utilisation et de domaines d’extensibilité.
• Concevoir et bâtir des systèmes capables de traiter un volume de transactions élevé.
• Concevoir, implémenter et soutenir des systèmes évolutifs et tolérants aux erreurs afin de minimiser l’impact des défaillances sur les utilisateurs.
• Participer à l’effort de migration vers une architecture axée sur les microservices JAVA.
• Travailler en étroite collaboration avec les meilleurs talents en matière de gestion de produit et d’analyse de données.

Compétences requises

• Au moins 5 ans d’expérience en développement logiciel.
• Excellente maîtrise de React, JavaScript, CSS, MySQL et des microinterfaces.
• Expérience en développement de solutions dans divers langages de programmation ;
• Connaissances des technologies de services Web et des API REST et GraphQL.
• Vous prenez plaisir à créer des codes de calibre professionnel et à les maintenir une fois déployés. 
• À l’aise à réviser les codes d’autres ingénieurs et à participer aux concepts techniques.
• Capacité éprouvée à bâtir et livrer des solutions complètes, et ce, de A à Z.
• Baccalauréat (ou plus) en informatique ou dans une discipline connexe.
  
  

Chez AppDirect, nous croyons que l’innovation est à son meilleur dans un environnement favorisant la diversité de l’excellence, de l’expérience et de la pensée. Nous accueillons chaque « AppDirecteur » et « AppDirectrice » pour l’empreinte unique qui est la sienne. Nous favorisons un environnement inclusif et sans discrimination à l’égard de la race, de la religion, de l’âge, de l’orientation sexuelle et de l’identité de genre, afin de favoriser l’authenticité, la fierté et l’excellence. Dans cette optique, nous encourageons fortement les candidatures des personnes autochtones, des personnes handicapées, des personnes issues de la diversité des orientations sexuelles et des genres et/ou des personnes aux identités intersectionnelles.

Chez AppDirect, nous prenons la protection de la vie privée très au sérieux. Pour plus d’informations sur notre utilisation et notre gestion des données personnelles des candidats, veuillez lire notre politique de confidentialité des candidats. Pour en savoir plus sur nos pratiques générales en matière de confidentialité, veuillez consulter l’avis de confidentialité d’AppDirecte: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Développeur/Développeuse Logiciel Senior

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You 

We are looking to hire a skilled and ambitious front-end focused Senior Fullstack Software Developer in Montreal. You are a highly technical, hands-on developer with a passion for producing maintainable and robust code. You’re passionate about driving value through innovative solutions and enjoy working in a collaborative environment? We’d love to have you on board!

What you’ll do and how you’ll have an impact 

• You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility;

• Architect and build systems that can process a high volume of transactions;

• Design, implement, and support scalable fault tolerant systems to minimise customer impact in case of failures;

• Participate in the effort to move to a JAVA micro-service oriented architecture;

• You'll work shoulder to shoulder with some of the best people in different disciplines like product management and business analytics.

What we’re looking for 

• Minimum 5 years of experience as a Software Developer;

• Strong working knowledge of React, Javascript, CSS, MySQL, micro-front-ends;

• Experience developing solutions in various programming languages;

• Knowledge of web service technologies and building REST and GraphQL APIs;

• Enjoy building production grade code then supporting and maintaining once it goes live;

• Comfortable in code reviewing other engineers code and participating in technical designs;

• Proven track record of delivering end to end business solutions;

• B.S. degree (or higher) in Computer Science or a related field;
  
  

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

What You’ll Do

As a Senior Frontend Developer at Poka, you’ll play a key role in building features that have a real impact on the daily lives of frontline workers. You’ll work closely with Product, Design, and other Engineers to deliver a world-class user experience and continuously improve how we build.

You will:

• Design, build, and maintain responsive frontend features using Angular and TypeScript
• Translate product ideas into user-friendly, high-performance interfaces
• Collaborate in an Agile team alongside backend developers, designers, QA, and product managers
• Contribute to our architecture (Nx) and continuously improve dev workflows
• Participate in code reviews, technical discussions, and mentorship
• Embrace and experiment with AI tools to optimize workflows and explore new approaches to problem-solving

What You Bring

• 5+ years of experience in web application development
• Proficiency in HTML, CSS, and JavaScript
• Experience with a frontend framework—preferably Angular, or strong interest in learning it
• Solid understanding of component-based architecture and state management
• Experience with CI/CD tools and scalable codebase organization (e.g., Nx)
• Comfortable using AI tools to assist with writing, coding, content generation, or task automation

Technologies We Use

• Angular
• TypeScript
• SASS
• Nx
• GitHub, CI/CD
• A growing set of AI productivity tools

What Makes You Stand Out

• You’re curious, resourceful, and take ownership
• You bring a positive mindset and a collaborative spirit
• You’re interested in how AI is changing the landscape of work—and excited to evolve with it
• You aspire to write clean, maintainable, and high-quality code
• You care about your users, your teammates, and your craft

Ready to Apply?

We’d love to hear from you! Apply now and let’s explore how you can grow with us at Poka. 🚀

Job Title: SEO Account Manager

Key Responsibilities

• Own day-to-day SEO account management for priority clients: serve as the primary point of contact, build trusted relationships, and ensure consistent, high-quality delivery.

• Lead client communication and governance: run weekly/monthly status calls, document decisions and next steps, and proactively manage expectations, risks, and timelines.
• Translate business goals into SEO roadmaps: align priorities to measurable KPIs and ensure stakeholders understand what success looks like and how we’ll get there.
• Manage workflow and adoption: coordinate with client content/dev/brand teams to drive implementation of recommendations, remove blockers, and keep work on track.
• Conduct and oversee keyword and market research: intent segmentation, topic mapping, opportunity sizing, and content strategy recommendations tailored to each client’s goals.
• Coordinate technical SEO audits and recommendations for complex sites: crawl/indexing, site architecture, rendering, structured data, CWV, migrations, facets/pagination, and international/regional considerations (as relevant).
• Develop content SEO programs with clear client-ready outputs: briefs and briefing standards, internal linking recommendations, refresh/prune plans, and quality/E-E-A-T guidance.
• Support AEO visibility planning: recommend optimizations to improve presence in AI-driven discovery (entity coverage, structured formats/schema, clarity, and citation readiness).

• Own performance measurement and reporting: build and maintain Looker Studio dashboards; analyze results using Adobe Analytics and Google Search Console; communicate insights and actions, not just metrics.
• Maintain account documentation and operational rigor: meeting notes, project plans, KPI tracking, implementation status, and change logs.
• Standardize and leverage toolsets: Ahrefs, SEMrush, Screaming Frog, Google Search Console (plus supporting tools as needed).
• Stay current on algorithm/SERP changes and industry trends; proactively inform clients and adjust priorities accordingly.
• Identify growth opportunities within accounts: surface new initiatives, expansion areas, and test-and-learn ideas to improve performance and strengthen partnerships.

Core Skills & Requirements

• Deep expertise in technical SEO and strong ability to communicate requirements to dev teams.
• Advanced keyword research and strategic planning skills.
• Strong content SEO understanding and ability to set content standards and frameworks.
• Familiarity and hands-on proficiency with Ahrefs, SEMrush, Screaming Frog, GSC.
• Strong analytics and reporting skills with Adobe Analytics and Looker Studio.
• Strong understanding of AEO / AI optimization and how SEO intersects with AI-driven discovery.
• Web development experience is a big plus (CMS platforms, HTML/CSS/JS basics, deployment workflows).
• Strong stakeholder management, presentation skills, and ability to lead multi-workstream SEO programs.

Life at WPP Media & Benefits: 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

Nous sommes TRADER, un leader canadien des solutions numériques pour l'automobile. Nos marques phares — AutoTrader.ca, AutoSync, Dealertrack Canada et CMS — aident les Canadiens à acheter, vendre et financer des véhicules en toute confiance. En tant que membre du groupe AutoScout24, le plus grand marché automobile en ligne d'Europe, nous façonnons l'avenir de la vente au détail automobile au Canada et au-delà.  
Pour en savoir plus, rendez-vous sur tradercorporation.com.  

Ce rôle fera partie de l'équipe AutoSync. AutoSync soutient plus de 3 500 concessionnaires à l'échelle nationale, en fournissant des outils logiciels de pointe pour simplifier les opérations, renforcer le marketing et stimuler les ventes.

Nous recherchons actuellement un ingénieur logiciel Full Stack pour rejoindre notre équipe, au service de la plus grande suite de produits automobiles au Canada.

Lieu : Montréal

À quoi s'attendre :

• Travaillant aux côtés de personnes très talentueuses et dévouées, vous ferez partie d'une équipe agile interfonctionnelle qui contribue à la construction de la plateforme numérique d'AutoSync
• Participer aux cérémonies agiles quotidiennes, réfléchir à des idées innovantes qui remettent en question le statu quo et aider à mettre en œuvre des solutions
• Agir en tant que défenseur de la responsabilité et de la qualité de code la plus élevée, tout en contribuant à la santé de l'infrastructure
• Élever le niveau et faire progresser l'équipe en partageant des connaissances et des bonnes pratiques, tout en recherchant constamment des améliorations et en facilitant le progrès

Ce que vous apportez :

• Expérience pratique dans le développement de sites web publics à fort trafic
• Fort adepte du principe d'ingénierie logicielle full stack, avec une attitude « vous le construisez, vous le gérez » (développement, devops, cloudops, sécurité, tests, etc.)
• Capacité prouvée à explorer de nouvelles technologies et à aider l'équipe à les utiliser
• Passion pour l'IA et son application au SDLC
• Solides compétences en programmation et bonnes pratiques de développement logiciel
• Principes de tests solides, tester votre propre code pour garantir sa préparation à la production

Expérience obligatoire :

• Plus de 4 ans de développement de systèmes logiciels fiables, hautement disponibles et évolutifs
• Solide compréhension de l'architecture logicielle et des modèles de conception
• Bonne maîtrise des principes de code propre et des normes de codage
• Excellente compétence dans l'utilisation des outils d'IA, tels que ChatGPT/Codex, pour un développement rapide.
• Expérience de l'intégration des outils d'IA dans votre environnement de développement pour une utilisation simplifiée.
• Expérience avec des frameworks d'IA tels que Vercel AI SDK, LangChain, etc.
• Excellente compétence en développement backend (Typescript, Node.js)
• Connaissance fonctionnelle de PHP pour des applications WordPress héritées
• Une expérience avec .Net/C# est appréciée
• Solide maîtrise des bases de données SQL et NoSQL (GraphQL, Redis)
• Solide maîtrise du développement frontend (HTML, CSS, Javascript)
• Solide maîtrise des frameworks basés sur des composants et du SSR (Next.js/React, Vue.js)
• Expérience pratique dans le développement et la maintenance de systèmes de gestion de contenu tiers
• Connaissance des infrastructures cloud modernes et des outils, tels que AWS, Terraform et Docker
• Expérience avec les API et le développement dans un environnement d'application basé sur les services
• Expérience dans la création d'interfaces utilisateur optimisées pour la performance
• Maîtrise des systèmes de contrôle de version tels que Git
• Expérience de travail dans un pipeline CI/CD formel
• Expérience avec les services de journalisation, de surveillance et d'alerte tels que Datadog, Newrelic.
• Approche solide des tests et de l'assurance qualité du code, tests unitaires, backend et frontend
• Expérience dans l'utilisation de l'IA, de l'IA générative (GenAI) pour améliorer la productivité en ingénierie, automatiser les tâches répétitives et optimiser les flux de travail. Vous devez démontrer la capacité à intégrer des solutions basées sur l'IA dans votre travail quotidien — comme la génération de code, le débogage, les revues, la documentation et le support à la décision — pour améliorer l'efficacité pour vous-même et vos équipes.
• Une approche proactive pour explorer et mettre en œuvre des outils d'IA qui stimulent l'innovation et rationalisent les processus de développement est très appréciée.

Le genre masculin est utilisé sans discrimination et dans le seul but d’alléger le texte.

Qu'est-ce que vous y gagnez…

Nous comprenons qu'il y a la vie au travail et la vie en dehors du travail. Voici quelques avantages dont nous bénéficions tous, qui nous soutiennent pour être à notre meilleur niveau créatif.

• Rabais pour le gym
• Programme d'aide aux employés et à leur famille
• Événements virtuels de bien-être
• Budget pour conférences et formation
• Programmes de formation interne réguliers
• Planification financière avec régime de retraite à cotisation de 3 %
• Salaire compétitif
• Structure de prime annuelle

La fourchette salariale de base pour ce poste est de 100 000 $ CA à 150 000 $ CA.

Cette fourchette reflète la rémunération prévue au moment de la publication. L'offre finale peut varier et être plus élevée en fonction des compétences pertinentes, de l'expérience, de l'emplacement et des conditions du marché. En fonction du rôle, le régime global de rémunération peut également inclure des avantages, des primes et d'autres offres aux employés.

Pour une carrière où vous pouvez stimuler notre entreprise et façonner votre avenir, postulez maintenant.

What’s in it for you…

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs
• Financial planning with 3% matching Pension  
• Competitive salary
• Annual bonus structure 

The base salary range for this position is CAD $100k – $150k.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

For a career where you can drive our business and shape your future, apply now. 

*** 6 month Contract***

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).

*A select number of positions require full-time in office attendance*

We are seeking UI/UX Designers to work on our very highly visited sites. Looking for passionate designers willing to go to the next level of their career. We have an amazing opportunity for a multi-disciplinary designer to collaborate on user experience, brand identity, and user interface design.  You can expect to be working primarily on digital projects for web and mobile.  Our design team has a wealth of creative experience and we encourage everyone to share their ideas. You are the ideal addition to the team if you share our belief that style exists to support ideas, you have a strong point of view on design and you’re driven to constantly learn new skills.

The UI Designer works in close collaboration with the Design Manager, the Product Managers and the Developers to create interfaces that align with usability best practices. You will join a team working to provide cutting-edge experiences for our users in a fast-paced environment. You can expect a great degree of autonomy and opportunities to use your artistic ability on products that reach millions of people daily.

What you'll be doing:

• Create website layout mock-ups, web graphics, content images, logotypes and illustrations with various prototypes
• Render graphic elements using traditional tools, multimedia, image processing and design software
• Image retouching and image manipulation, logo conception and basic icon illustration
• Conceptualize marketing banners for sites and social media pages
• Champion usability and perform quality control on designs
• Ensure consistency with branding and marketing efforts and help to establish design guidelines for future product developments

What you'll need to be successful:

• 3 - 5 years of UI design experience
• Education in Graphic Design, Human Computer Interaction or related design program, or equivalent experience
• Expert knowledge of Photoshop
• Ability to design full websites (PC, Tablet & Mobile)
• Knowledge of Illustrator and CSS/HTML5 is an asset
• Familiarity with Sketch, InVision and AdobeXD
• Good artistic approach
• Ability to balance multiple projects simultaneously
• Ability to work with minimal supervision and prior experience in a UI team

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​