DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus. 

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus. 

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: Fluency in English is required; French proficiency is a strong plus.

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000

Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: Fluency in English is required; French proficiency is a strong plus.

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
• Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000

Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

#LI-HYBRID #LI-AP1 #LI-DNI

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Analyste financier/financière senior

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Senior Financial Analyst  to join the Strategic Finance (FP&A) team as our company continues to expand rapidly. This role will serve as a trusted advisor to key business leaders, delivering key recurring reporting and ad-hoc analysis to guide key business decisions. The role will also help drive and improve the delivery of key financial planning processes, including the annual plan, quarterly forecast, and monthly close.

This is a highly visible role within a rapidly growing and dynamic business and will be exposed to all critical functions of the business, including the executive suite. The ideal candidate will be a data-driven individual with an analytical eye toward problem solving and have robust financial modeling experience with an ability to drive sustainable impact across the organization. The ideal candidate will have strong communication skills, be able to work effectively cross-functionally, and have a high-level of attention to detail.

What you’ll do and how you’ll have an impact

• Revenue planning/forecasting for a key segment of the business;
• Forecasting & Budgeting: Drive and execute the development of the annual plan, quarterly forecast, and the close process;
• Business Partnering & Analytics: Be the business expert and financial advisor to key Provider Services division leaders in order to aid in business decision-making and strategic planning;
• Sales Business Planning: Drive business planning for our growth engine across different products and geographies;
• Systems & Process Building: Continuously improve reporting frameworks, tools, and processes to ensure access to timely, accurate and actionable financial guidance.

What we’re looking for

• 3-5 years of experience in financial planning & analysis or corporate finance;
• Experience in Technology industry, SaaS, or marketplace experience;
• Advanced Excel skills to develop insightful financial models and quantitative analysis, paired with critical thinking and sound business judgment;
• Experience with Anaplan (or similar FP&A Forecasting tool), Hubspot and Netsuite is a plus;
• Ability and desire to build key relationships with leadership in key areas and quickly to build strong & trusting finance business partner relationships. Goal of these partnerships is to support business segments with both achieving their goals and maintaining budgets while also finding ways for finance to enable the success of each function;
• Soft skills:  Ability to eloquently distill and communicate complex topics broadly to board members, front-line team members and everyone in between. You are proactive and have a positive attitude with a can-do, service-oriented mentality;
• Entrepreneurial: Self-starter with a high degree of ability to work autonomously in a fast-paced environment and tend to blades of grass while not losing sight of the broader vision and opportunity.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Senior Financial Analyst to join the FP&A team as our company continues to expand rapidly. This role will serve as a trusted advisor to key business leaders, delivering key recurring reporting and ad-hoc analysis to guide key business decisions. The role will also help drive and improve the delivery of key financial planning processes, including the annual plan, quarterly forecast, and monthly close.

This is a highly visible role within a rapidly growing and dynamic business and will be exposed to all critical functions of the business, including the executive suite. The ideal candidate will come from an Investment Banking or Private Equity background with exceptional financial modeling capabilities and an ability to drive sustainable impact across the organization.

What you'll do and how you'll have an impact

• Revenue planning/forecasting for a key segment of the business;
• Forecasting & Budgeting: Drive and execute the development of the annual plan, quarterly forecast, and the close process;
• Business Partnering & Analytics: Be the business expert and financial advisor to key Provider Services division leaders in order to aid in business decision-making and strategic planning;
• Sales Business Planning: Drive business planning for our growth engine across different products and geographies;
• Systems & Process Building: Continuously improve reporting frameworks, tools, and processes to ensure access to timely, accurate and actionable financial guidance.

What we're looking for

• Minimum 2 years of Investment Banking or Private Equity experience;
• Advanced Financial Modeling Skills: Proven ability to build complex three-statement models, LBO models, DCF analyses, and merger models;
• Analytical Insight: Demonstrated ability to apply critical thinking and business judgment to uncover strategic insights and drive informed decision-making;
• Clear Communicator: Able to break down complex financial and strategic topics for a wide range of audiences—from board members to cross-functional partners—with clarity and confidence;
• Self-Starter Mindset: Comfortable operating independently in a fast-paced environment. You're resourceful, take initiative, and can move fluidly between high-level strategy and tactical execution;
• Detail-Oriented: Brings precision and attentiveness to all tasks, especially when working with financial data. Maintains a rigorous approach and upholds a high standard of accuracy;
• Growth-Oriented: Intellectually curious and always looking to learn. Seeks feedback, values continuous improvement, and is motivated to grow personally and professionally.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our Sales Compensation Analyst, you’ll play a key role in ensuring our sales team is recognized and rewarded accurately for their impact. You’ll support the full commissions process - from plan setup to payout - ensuring accuracy, timeliness, and a smooth experience for our sellers.

Reporting to the Sales Compensation Lead and partnering with a Senior Sales Compensation Analyst, you’ll collaborate across Finance, GTM Strategy, Revenue Operations, and Sales to streamline processes, enhance reporting, and scale our compensation infrastructure as we grow. If you’re a detail-oriented, analytical problem-solver who loves improving systems and supporting high-performing teams, this is the role for you.

What you’ll do:

• Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
• Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
• Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
• Continuously enhance and scale compensation processes to support business growth.
• Monitor data integrity and troubleshoot discrepancies.
• Deliver ad-hoc reports & analyses to support Sales Leadership and other stakeholders.
• Manage inquiries from sales reps with professionalism and efficiency, ensuring clarity and trust in the process.

About you:

• Bachelor in Finance, Business Technology Management, Statistics, Mathematics, Computer Science, or any other related fields.
• 1-2 years of experience in sales compensation, finance, data analytics, or a similar field in a fast-paced environment.
• Salesforce proficiency is  an asset.
• Experience with commission automation software preferred; familiarity with CaptivateIQ is a plus.
• Known for your accuracy, analytical mindset, and obsession with clean data.
• Advanced skills in Excel or Google Sheets.
• Clear and confident communicator, both written and verbal.
• Highly organized, dependable, and capable of managing multiple priorities with ease.
• Curious, proactive, and eager to contribute to a culture of continuous improvement.
• Proactive in exploring and applying AI tools to streamline processes, automate workflows, and improve analytical efficiency

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As our Sales Compensation Analyst, you’ll play a key role in ensuring our sales team is recognized and rewarded accurately for their impact. You’ll support the full commissions process - from plan setup to payout - ensuring accuracy, timeliness, and a smooth experience for our sellers.

Reporting to the Sales Compensation Lead and partnering with a Senior Sales Compensation Analyst, you’ll collaborate across Finance, GTM Strategy, Revenue Operations, and Sales to streamline processes, enhance reporting, and scale our compensation infrastructure as we grow. If you’re a detail-oriented, analytical problem-solver who loves improving systems and supporting high-performing teams, this is the role for you.

What you’ll do:

• Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
• Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
• Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
• Continuously enhance and scale compensation processes to support business growth.
• Monitor data integrity and troubleshoot discrepancies.
• Deliver ad-hoc reports & analyses to support Sales Leadership and other stakeholders.
• Manage inquiries from sales reps with professionalism and efficiency, ensuring clarity and trust in the process.

About you:

• Bachelor in Finance, Business Technology Management, Statistics, Mathematics, Computer Science, or any other related fields.
• 1-2 years of experience in sales compensation, finance, data analytics, or a similar field in a fast-paced environment.
• Salesforce proficiency is  an asset.
• Experience with commission automation software preferred; familiarity with CaptivateIQ is a plus.
• Known for your accuracy, analytical mindset, and obsession with clean data.
• Advanced skills in Excel or Google Sheets.
• Clear and confident communicator, both written and verbal.
• Highly organized, dependable, and capable of managing multiple priorities with ease.
• Curious, proactive, and eager to contribute to a culture of continuous improvement.
• Proactive in exploring and applying AI tools to streamline processes, automate workflows, and improve analytical efficiency

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

L’opportunité
Nous cherchons une ou un analyste Workday HRIS (logiciel de gestion du personnel) sénior possédant plus de 6 ans d’expérience pratique en configuration des modules de Compensation et de Payroll de Workday pour se joindre à notre équipe Technologie des personnes. Dans ce rôle, vous agirez comme spécialiste principal(e) en la matière et serez responsable clé de la configuration, de l’optimisation et du soutien continu de Workday. Ce poste met un fort accent sur la mise en place de processus évolutifs, conformes et harmonisés à l’échelle mondiale.

Vous collaborerez étroitement avec les équipes RH, Total Rewards et Payroll afin de concevoir et de livrer des solutions stables et bien conçues couvrant l’ensemble du cycle de vie des membres du personnel. Ce rôle exige une maîtrise combinée de connaissances fonctionnelles en RH et en paie, une expertise technique approfondie de Workday, ainsi qu’une capacité de diriger de façon autonome des initiatives complexes dans un environnement dynamique et en constante évolution. En tant que membre sénior de l’équipe, vous aurez une grande influence sur les décisions de conception, l’établissement des bonnes pratiques et l’identification d’occasions d’amélioration des processus, et contribuerez à faire progresser la maturité globale de notre écosystème Workday.

Chez Unity, vous aurez un impact concret. Dans un environnement collaboratif et en forte croissance, nous redéfinissons le développement, résolvons des problèmes complexes et favorisons la réussite de notre communauté. L’inclusion chez Unity repose sur un cadre rassembleur : Empathie, Respect et Opportunité.

Ce poste hybride est basé dans notre bureau de Montréal.

Ce que vous allez faire

• Agir comme propriétaire fonctionnel(le) et technique sénior pour Workday Compensation (y compris Advanced Compensation) et Payroll, en veillant à ce que les solutions soient évolutives, conformes et alignées sur les besoins d’affaires
• Concevoir, configurer, améliorer et soutenir de façon continue les processus de rémunération et de paie, en conciliant expérience utilisateur, efficacité opérationnelle, auditabilité et contrôle
• Soutenir et piloter les activités annuelles et hors cycle de planification de la rémunération, y compris les processus de mérite, de primes, d’attribution d’actions et de promotions, ainsi que la conception et la gouvernance des processus d’affaires associés
• Gérer et livrer de manière autonome des projets et améliorations de moyenne à grande envergure, y compris l’alignement des parties prenantes, la collecte des besoins, la priorisation, les tests et le soutien post‑production
• Résoudre des problèmes complexes liés aux systèmes et aux processus, effectuer des analyses des causes fondamentales et mettre en place des solutions durables et évolutives; fournir des conseils sur les meilleures pratiques Workday, la standardisation des processus et la gouvernance, afin d’améliorer la maturité du système et l’excellence opérationnelle au sein du paysage Technologie des personnes

Ce que nous recherchons

• Minimum de 6 ans d’expérience pratique avec Workday, avec une expertise approfondie en Compensation (y compris Advanced Compensation), en Payroll (obligatoire) et dans les modules Time Tracking (un atout)
• Compréhension approfondie des processus de bout en bout en rémunération, en paie, en RH et en Total Rewards, y compris les considérations internationales, les exigences de conformité, les contrôles et les impacts en aval
• Expérience avérée de direction ou d’influence majeure d’implantations, d’améliorations et de déploiements de modules Workday, particulièrement dans les domaines de la rémunération et de la paie
• Capacité démontrée à piloter de façon autonome des volets de travail complexes, à prendre de solides décisions de configuration et de conception et à gérer des priorités concurrentes avec une supervision minimale
• Capacité à évaluer les processus actuels, à identifier des occasions d’amélioration et à recommander des solutions système évolutives alignées sur les objectifs d’affaires globaux

Vous avez peut-être également

• Certification Workday Pro en Compensation, Advanced Compensation, Payroll ou Core HCM
• Participation antérieure à au moins une implantation Workday de bout en bout ou à un déploiement majeur de module à l’échelle mondiale
• Expérience de travail dans un environnement international avec des exigences complexes en matière de rémunération et de paie

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste
• Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

The opportunity
We are seeking a Senior Workday HRIS Analyst with 6+ years of hands-on experience configuring the Workday Compensation and Payroll modules to join our People Technology team. In this role, you will serve as a senior subject matter expert and key owner of Workday configuration, optimization, and ongoing support, with a strong focus on enabling scalable, compliant and globally aligned processes.

You will partner closely with HR, Total Rewards and Payroll to architect and deliver stable, well-designed solutions across the employee lifecycle. This role requires a strong blend of functional HR and payroll knowledge, deep technical Workday expertise, and the ability to independently lead complex initiatives in a fast-paced, evolving environment. As a senior member of the team, you will play an important role in influencing design decisions, establishing best practices, identifying opportunities for process improvement, and helping drive the overall maturity of our Workday ecosystem.

At Unity, you’ll make a difference. In a collaborative, fast-growing environment, we’re redefining development, solving hard problems, and enabling the success of our community. Inclusion at Unity is driven by one overarching framework: Empathy, Respect, and Opportunity.

This is a hybrid position based in our Montreal office.

What you'll be doing

• Serve as the senior functional and technical owner for Workday Compensation (including Advanced Compensation) and Payroll, ensuring solutions are scalable, compliant, and aligned with business needs
• Lead the design, configuration, enhancement, and ongoing support of compensation and payroll processes, balancing user experience, operational efficiency, auditability, and control
• Drive and support annual and off-cycle compensation planning activities, including merit, bonus, stock, and promotion processes, along with associated business process design and governance
• Independently manage and deliver medium- to large-scale projects and enhancements, including stakeholder alignment, requirement gathering, prioritization, testing, and post-production support
• Troubleshoot complex system and process issues, perform root cause analysis, and implement sustainable, scalable solutions, along with providing guidance on Workday best practices, process standardization, and governance, helping to improve system maturity and operational excellence across the People Technology landscape

What we're looking for

• 6+ years of hands-on Workday experience, with deep expertise in Compensation (including Advanced Compensation), Payroll (required) and Time Tracking modules (preferred)
• Deep understanding of end-to-end compensation, payroll, HR, and Total Rewards processes, including global considerations, compliance requirements, controls, and downstream impacts
• Proven experience leading or heavily influencing Workday implementations, enhancements, and module rollouts, particularly in compensation and payroll domains
• Demonstrated ability to independently drive complex workstreams, make sound configuration and design decisions, and manage competing priorities with minimal oversight
• Ability to assess current-state processes, identify improvement opportunities, and recommend scalable system solutions that align with broader business goals

You might also have

• Workday Pro Certification in Compensation, Advanced Compensation, Payroll, or Core HCM
• Prior involvement in at least one end-to-end Workday implementation or major global module rollout
• Experience operating in a global environment with complex compensation and payroll requirements

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-ET1

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. 

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance*

The Data Warehouse Services team plays a vital role in our organization. They are responsible for storing vast quantities of data from many sources and responsible for disseminating data across the organizations to various different groups. They are one of the backbones of data at our organization and they are seeking a Team Lead Data Analyst to join their team.

What you'll be doing:

• Participate in leadership of a team of analysts
• Work with internal stakeholders including; Directors, Analysts, and Developers to understand business requirements/goals, and help capture the strategy, content, and features for layout of our reporting environments.
• Analyze data and structure from data marts
• Participate in brainstorming sessions regarding functional requirements, content organization, process flow, and report specifications.
• Develop queries for investigation of data issues or creation of new report structures for business units.
• Partner with Database administrators and developers to establish high-level time and effort estimates based on client requirements during report project kickoffs, and then refining the estimate during each iteration.
• Collaborate with Project Managers to identify project status, potential risks and issues.
• Become a subject area expert
• Assist in the coordination of development roadmaps

What you'll need to be successful:

Must Haves: 

• 4+ years of experience in a similar technical analytical role 
• 2+ years of leadership experience
• Bachelor’s degree in Computer science, Mathematics, or other relevant degree
• Knowledge of tools to create, extract, and analyze from SQL Server / Excel / PowerBI / Fabric / Cubes. 
• Strong technical skills in TSQL, SQL, Mysql and Azure
• Analytical and problem solving skills.
• Strong customer support experience. 
• Understanding Data flow Concepts. 
• Understanding Business Model Concepts.

As an equal opportunity employer, we celebrate diversity and are committed to  creating an inclusive environment for all employees

In this role you may be exposed to adult content 

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

As a Data Analyst - GTM, you will use your expertise in analysis & BI to uncover valuable insights informing the marketing strategy at MaintainX. You will make use of data across multiple platforms and partner with various teams to identify opportunities and improve results. While the role is dedicated to Marketing, you will be a member of the larger Data & Analytics team - who are tasked with supporting MX as a whole.

What you’ll do:

• Partner directly with marketing: Embed yourself with the core Marketing stakeholders as their trusted analytics partner—anticipating needs & prioritizing execution
• Accountable for marketing BI infrastructure: Build, maintain & enhance the dashboards, pipelines, and reporting systems that track marketing performance from awareness through won across all data platforms, including Tableau and Salesforce.
• Deliver reliable, recurring marketing reporting: Create and manage weekly/monthly performance reports and executive dashboards that give marketing leadership consistent visibility into funnel metrics, channel performance, and pipeline health.
• Ensure data quality and governance: Partner with the broader Data Engineering team to maintain clean, accurate data flows from marketing platforms (Google Analytics, ad platforms, HubSpot/Marketo, Salesforce) into our analytics stack.
• Enable self-service analytics: Build tools, dashboards, and documentation that empower marketing teams to answer their own questions.
• Support ad hoc reporting requests: Execute various analyses and data pulls to support time-sensitive marketing decisions and campaign reporting needs.
• Budget setting: Support stakeholders with goal setting & related reporting
• Information sharing: Present dashboards, results and recommendations

About you:

• Bachelor's degree in Economics, Commerce, Analytics, Engineering, Computer Science, Statistics, Mathematics, or a similar field

• 4+ years of professional experience as a Business Intelligence Analyst or Marketing Analytics professional in B2B SaaS, with deep expertise in marketing data, funnel metrics, and attribution.
• You're a builder, not just an analyst: You don't just answer questions—you build the systems that make answers accessible to everyone. You think about scalability, governance, and documentation.
• You're a strong communicator: You can translate technical concepts for non-technical stakeholders and document your work clearly for future reference.
• You balance perfection with pragmatism: You know when to ship a working solution quickly versus when to invest in a robust, long-term build.
• Strong proficiency in Tableau and Salesforce
• Excellent SQL skills and experience with database management systems & pipelines

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*This is a 6-month contract position*

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance* 

The Business Intelligence Analyst acts as a subject-matter expert, leveraging data to define, develop, and communicate product strategy to clients, and senior leadership.  As a member of a growing team, this role requires comfort with ambiguity, the ability to independently identify opportunities, and a strong sense of ownership. You will be responsible for analyzing and reporting on data, as well as recommending data-driven strategies to our product teams. 

What you'll be doing: 

• Use data and build models to help solve problems using analytical and/or numerical methodologies
• Explore databases to leverage relevant information to optimize processes, identify areas of improvement and build strategy
• Understand complex payment flow, define use cases to optimize current solutions
• Look for patterns, inconsistencies, and areas of potential optimization
• Communicate and understand client requests to help understand performance, and develop data solutions
• Create custom reports for management to help aid in their day-to-day and give them the power to make informed and data-driven decisions
• Work with our partners to prioritize and deliver important milestones and deliverables
• Develop and maintain the ability to communicate complex data issues to various teams including product managers, engineers, and upper management

What you'll need to be successful:

Must haves: 

• 2+ years of experience in a similar analytical role
• Bachelors in Statistics, Finance, Computer Science, or other analytical field (or relevant work experience)
• Advanced experience with Microsoft Excel, and SQL; Comfortable reasoning with abstract data requiring recursive or layered logic across tables
• Proficiency with at least one visualization tool such as Power BI or Tableau
• Experience in data modeling, client management, analytics, and business savviness
• Familiarity with at least one analytical tool like Python or R

Nice to Haves: 

• More advanced knowledge of Python and/or development concepts
• E-commerce and/or Payment Processing experience

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content  

L’opportunité
Le ou la Partenaire Total Rewards agit comme conseiller(ère) auprès des dirigeant(e)s sénior des cinq grandes fonctions de Unity (Grow & AI, Développement/Produit, COO, G&A ou Ventes & Marketing) et fait partie intégrante du « trio » People, aux côtés de Stratégie de talents et Acquisition de talents. Dans ce rôle, vous collaborez étroitement avec les dirigeant(e)s fonctionnel(le)s sénior pour concevoir, mettre en place et livrer les programmes de rémunération et de planification des effectifs de Unity. On vous fera confiance pour travailler avec un haut niveau d’autonomie et de jugement, en tirant parti au besoin de l’expertise centralisée en récompenses, tout en appliquant vos connaissances avancées en rémunération, vos analyses du marché et votre compréhension des enjeux d’affaires pour que les programmes de Unity demeurent concurrentiels, équitables et alignés sur les priorités de chaque fonction.

Ce que vous allez faire

• Collaborer étroitement au sein du « trio » afin d’assurer une communication fluide et un alignement constant, tout en agissant comme conseiller(ère) principal(e) auprès des leaders fonctionnel(le)s pour la rémunération et la planification des effectifs, y compris pour l’orientation sur les programmes de rémunération et les investissements dans la main-d’œuvre.
• Participer aux rencontres de direction de la fonction (comités de direction, rencontres hors site, QBR) en tant que membre intégré du trio de direction des talents.
• Conseiller sur les questions de rémunération liées aux embauches, promotions, rétention, réorganisations et transformations d’affaires, jusqu’au niveau de vice‑président(e) principal(e) (SVP), en veillant à l’alignement avec la philosophie et la gouvernance de Unity.
• Interpréter et appliquer l’architecture des postes, les échelles salariales, les cadres de réattribution d’actions et les programmes de reconnaissance de façon pertinente pour les activités, en s’appuyant sur les équipes centralisées de Rémunération et d’Actions lorsque des connaissances plus pointues sont nécessaires.
• Suivre l’évolution du marché, les pratiques de rémunération, la rapidité des promotions et les tendances en matière de reconnaissance; signaler les risques et recommander des ajustements aux équipes fonctionnelles et à la direction Total Rewards.
• Faciliter et administrer les cycles de rémunération et les programmes hors cycle, en apportant le contexte d’affaires aux décisions d’investissement et aux discussions de calibration.
• Fournir une rétroaction structurée aux équipes centralisées de Rémunération et d’Avantages sociaux sur l’efficacité des programmes, les cas particuliers et les besoins d’affaires en évolution.
• Utiliser l’Analyste en rémunération – Programmes et soutien Total Rewards pour les analyses complexes et les projets spécifiques, et veiller à une utilisation efficace des ressources de soutien.
• Maintenir des connaissances à jour sur les programmes Total Rewards de Unity et sur les tendances du marché pertinentes grâce à une collaboration continue avec les équipes centralisées.

Ce que nous recherchons

• Posséder une expérience concrète en rémunération, récompenses ou consultation en Total Rewards, idéalement dans un milieu technologique ou en forte croissance.
• Démontrer la capacité de conseiller les dirigeant(e)s d’affaires sur la stratégie de rémunération, les décisions salariales et les tendances du marché.
• Maîtriser ou connaître la tarification de marché, l’administration de plans incitatifs/bonis ou de programmes d’actions; démontrer la capacité d’apprendre rapidement et de se développer dans des domaines plus avancés au besoin.
• Détenir de fortes compétences analytiques, en utilisation de tableurs et en communication; une expérience avec Workday, Pave ou des systèmes similaires est un atout.

Vous avez peut-être également

• Expérience dans un environnement global comportant des structures de rémunération et des pratiques de gouvernance complexes.
• Capacité à concilier les besoins d’affaires locaux et une approche cohérente et harmonisée des programmes Total Rewards à l’échelle de l’entreprise.

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste
• Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

The opportunity
The Total Rewards Partner serves as an advisor to senior leaders within one of Unity’s five business functions (Grow & AI, Engineering/Product, COO, G&A, or Sales & Marketing) and is a core member of the People “Trio” alongside Talent Strategy and Talent Acquisition. In this role, you will partner closely with senior functional leaders to design, implement, and deliver Unity’s compensation and headcount planning programs. You will be trusted to operate with a high degree of autonomy and judgment, leveraging centralized rewards expertise as needed, while applying your knowledge of advanced compensation, market insights, and business acumen to ensure Unity’s programs remain competitive, equitable, and aligned with functional priorities.

What you'll be doing

• As part of the “Trio,” partner closely to ensure seamless communication and alignment while serving as the primary advisor to functional leaders on compensation and headcount planning, including guidance on pay programs and workforce investments.
• Participate in functional leadership meetings (staff, offsites, QBRs) as an embedded member of the Talent Leadership Trio
• Advise on compensation matters for hires, promotions, retention, reorganizations, and business transformations up to and including SVP, ensuring alignment to Unity’s philosophy and governance
• Interpret and apply job architecture, salary ranges, equity refresh frameworks, and recognition programs in a business-relevant way, leveraging centralized Compensation and Equity teams where deeper expertise is required
• Monitor market trends, pay practices, promotion velocity, and recognition patterns; surface risks and recommend course corrections to function and Total Rewards leadership
• Facilitate and administer compensation cycles and off-cycle programs, bringing business context to investment decisions and calibration discussions
• Provide structured feedback to centralized Compensation and Benefits teams on program effectiveness, edge cases, and evolving business needs
• Utilize the Compensation Analyst – Programs & Total Rewards Enablement for complex, project-based analyses and ensure efficient use of support resources
• Maintain up-to-date knowledge of Unity’s Total Rewards programs and relevant market developments through ongoing partnership with centralized teams

What we're looking for

• Hands-on experience in compensation, rewards, or total rewards consulting, preferably in a technology or high-growth environment
• Demonstrated ability to advise business leaders on compensation strategy, pay decisions, and market trends
• Familiarity with market pricing, incentive/bonus plan administration, or equity programs; ability to learn and scale quickly into advanced areas as needed
• Strong analytical, spreadsheets, and communication skills; experience with Workday, Pave, or similar systems preferred

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-HL1

Les Films Sony Imageworks Québec Inc. sont situés sur le territoire traditionnel non cédé des Premières Nations Kanien’keha:ka (Mohawk). Nous nous engageons à respecter les terres ancestrales et à travailler avec les communautés en vue de la réconciliation.

Les Films Sony Imageworks Québec Inc.700, rue Saint-Hubert, bureau 400, Montréal (QC) H2Y 0C1

À temps plein, pour un projet

Excellentes compétences de communication en français et en anglais. Le ou la titulaire du poste doit interagir avec des fournisseurs de services TI, des éditeurs de logiciels et des partenaires technologiques dont les équipes de soutien proviennent d’une province anglophone et de pays anglophones. Ces échanges incluent des appels, des courriels, des suivis de tickets et des réunions de coordination. Les bulletins de sécurité, les mises à jour logicielles, les alertes de vulnérabilité et les publications techniques sont souvent diffusés uniquement en anglais. L’accès à ces ressources est essentiel pour assurer la stabilité, la sécurité et la conformité des opérations.

Avantages sociaux selon la politique de l’entreprise : soins de santé, remboursement des frais de scolarité, REER, congés maladie et vacances, augmentations salariales applicables. 

Description du poste
À titre d’Analyste associé du service d’assistance de niveau 1, vous serez la première ligne de soutien de l’organisation. Vous recevrez les signalements d’incidents et les demandes de service des clients internes, vous les consignerez dans le système ITSM, les résoudrez lorsque possible et les transmettrez aux niveaux 2 ou 3 si vous ne pouvez pas les régler. Vous pourrez également être affecté à certains projets ou autres initiatives lorsque le temps le permettra.

Responsabilités

Soutien au service à la clientèle
● Répondre aux demandes de service courantes en fournissant l’information nécessaire pour en assurer le traitement.
● Répartir rapidement les appels non résolus vers les personnes appropriées.
● Tenir les dossiers à jour, informer les utilisateurs de l’avancement et aviser les personnes concernées des actions entreprises.

Gestion des incidents
● Assurer la première ligne d’investigation et recueillir l’information nécessaire pour faciliter la résolution des incidents.
● Aviser les personnes concernées des actions entreprises.
● Enregistrer, catégoriser et prioriser avec précision tous les incidents entrants provenant de divers canaux, en veillant à ce que toutes les informations nécessaires soient consignées pour un traitement efficace
● Agir comme point de communication clé lors des interruptions de service TI, en s’assurant que les parties prenantes sont informées conformément aux procédures établies
● Être responsable de l’atteinte des indicateurs de performance clés (KPI), tels que la résolution au premier contact (FCR), le temps de résolution (TTR) et le taux de satisfaction des utilisateurs (CSAT)

Installation et retrait de systèmes
● Suivre les procédures établies pour effectuer des installations simples, remplacer des éléments consommables et vérifier le bon fonctionnement des installations.
● Documenter et rendre compte du travail effectué.

Soutien réseau
● Participer à l’investigation et à la résolution de problèmes réseau.

Soutien applicatif
● Participer à l’investigation et à la résolution de problèmes liés aux applications.

Opérations de sécurité
● Exécuter des tâches simples d’administration de sécurité.
● Tenir à jour les dossiers et la documentation pertinente.

Gestion des connaissances
● Maintenir à jour les systèmes et contenus de gestion des connaissances afin de répondre aux besoins de l’entreprise.

Gestion des actifs
● Utiliser les procédures convenues pour maintenir un registre exact des actifs.
● Effectuer les activités liées à l’administration des actifs.

Qualifications
● Baccalauréat, de préférence en informatique, en génie ou dans une discipline technique connexe.
● Certification ITIL Foundation.
● 2 années ou plus d’expérience sur un helpdesk ou dans un rôle de service à la clientèle, idéalement dans l’industrie des médias.
● Expérience des techniques de gestion du service à la clientèle.
● Expérience de soutien technique dans un environnement Linux ou Windows.
● Expérience avec FreshService ou un système de gestion de services similaire.
● Esprit d’équipe marqué, excellentes habiletés de communication et interpersonnelles.
● Excellente maîtrise de l’anglais technique écrit et parlé.
● Capacité à travailler avec des équipes distribuées.

Nous valorisons les perspectives uniques et souhaitons que des talents diversifiés et distincts travaillent avec nous.  Nous encourageons les candidats de toutes identités à postuler. 

*Sony Pictures Entertainment souscrit au principe de l’égalité d’accès à l’emploi. Nous évaluons les candidats qualifiés sans égard à la race, à la couleur, à la religion, au sexe, à l’origine nationale, au handicap, à l’âge, à l’orientation sexuelle, à l’identité de genre ou à d’autres caractéristiques protégées.

Les Films Sony Imageworks Québec Inc. is located on unceded and traditional territories of the Kanien'keha:ka (Mohawk) people.  

Les Films Sony Imageworks Québec Inc.

700 Rue Saint-Hubert, Suite 400, Montreal QC HY2 0C1

Project based, Full Time

Excellent communication skills in French and English. The selected candidate will interact with IT service providers, software vendors, and technology partners whose support teams are based in English-speaking provinces and countries. These interactions include calls, emails, ticket follow-ups, and coordination meetings. Security bulletins, software updates, vulnerability alerts, and technical publications are often issued only in English. Access to these resources is essential to ensure the stability, security, and compliance of operations.

Benefits per company policy: include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable

Sony Imageworks Vancouver is seeking a Service Desk Analyst!

Job Summary

As a Level 1 Service Desk Analyst, you will be the first line of support for the organization, receiving incident reports and service requests from internal clients, recording them in the ITSM system, resolving where possible and escalating them to Level 2 or 3 if you are unable to resolve them. You will also be assigned to certain projects or other initiatives as time permits. The successful candidate will be an ambassador for fostering positive change.

Education, Qualifications and Experience

Formal Education

• Bachelor’s degree, with a preference for Computer Science, Engineering or other technical degree or relevant experience

Professional Certifications

• ITIL Foundation Certificate

Experience

• 2+ years’ experience working on a helpdesk or other customer service role, preferably in a Media related industry
• Experience in customer service management techniques
• Experience working in a Linux or Windows environment providing technical support
• Experience working with FreshService or a similar service management system
• A true team player with great communication and interpersonal skills

Skills and Responsibilities

Customer Service Support

• Responds to common requests for service by providing information to enable fulfillment.
• Promptly allocates unresolved calls as appropriate
• Maintains records, informs users about the process and advises relevant persons of actions taken

Incident Management

• Provides first line investigation and gathers information to enable incident resolution and allocate incidents
• Accurately logs, categorizes, and prioritizes all incoming incidents from various channels, ensuring all necessary information is captured for an efficient resolution process.
• Advises relevant persons of actions taken
• Acts as a key communication point during IT service interruptions, ensuring stakeholders are informed according to established procedures.
• Accountable for achieving key performance indicators (KPIs) such as First Contact Resolution (FCR), Time to Resolution (TTR), and customer satisfaction (CSAT) scores.

Systems Installation and Removal

• Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations
• Documents and reports on work done

Network Support

• Assists in the investigation and resolution of network problems

Application Support

• Assists in the investigation and resolution of issues relating to applications

Security Operations

• Performs simple security administration tasks. Maintains relevant records and documentation

Knowledge Management

• Maintains knowledge management systems and content to meet business needs

Asset Management

• Uses agreed procedures to maintain an accurate register of assets
• Performs activities related to the administration of assets

Other

• You will establish a clear understanding of the company's vision, goals and strategy and actively contribute to the achievement of the goals and execution of the strategy
• Results-oriented with a history of consistently meeting deadlines
• Excellent written and spoken technical English
• Ability to communicate in French an asset
• Ability to work with distributed teams

We value unique perspectives, and want diverse, unique talent to work with us. We encourage candidates from all identities to apply.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.

*This is an upcoming role that our team will prioritize hiring for in the near future. If you’re interested, we encourage you to apply now. Your application will be reviewed as soon as the official search begins.

Drive partner operations excellence. Power Coveo’s growth through alliances.

Do you thrive at the intersection of data, systems, and partner-led growth?
As a Senior Partner Operations Analyst at Coveo, you’ll scale and optimize the programs, processes, and insights that power our global partner ecosystem and fuel revenue through alliances.

You’ll work closely with Partner, Sales, Marketing, and Revenue Operations teams to enable a high-performing go-to-market engine. This is a highly cross-functional role where analytical rigor meets strategic impact in a partner-driven, high-growth environment.

As our Senior Partner Operations Analyst, you will:

• Own and optimize partner operations across the full lifecycle, from recruitment and onboarding to deal registration, pipeline management, and attribution.
• Design, execute, and continuously improve partner programs for independent software vendors, global system integrators, and system integrators to align with Coveo’s growth strategy.
• Build scalable processes that improve partner performance visibility, data accuracy, and go-to-market efficiency across direct and indirect revenue.
• Develop and maintain dashboards and reporting to track key metrics such as partner-sourced and influenced annual recurring revenue, pipeline velocity, activation rates, and program return on investment.
• Partner with Alliances leadership to forecast channel revenue and surface trends, gaps, and growth opportunities.
• Collaborate with Revenue Operations and IT to enhance the partner technology stack, including Salesforce partner relationship management, partner portals, attribution systems, and integrations with tools such as Marketo and Outreach.

Here is what will qualify you for the role:

• 4+ years of experience in Partner Operations, Revenue Operations, or Channel Programs within a technology or software company. Strong understanding of partner-sourced and influenced pipeline models, attribution frameworks, and co-selling analytics.
• Proven experience supporting alliances, resellers, independent software vendors (ISVs), global system integrators (GSIs), or original equipment manufacturer (OEM) partners through process, data, and tooling optimization.
• Hands-on expertise with Salesforce customer relationship management and partner relationship management (PRM), including reporting, dashboards, and data governance best practices.
• Advanced skills in Excel/Google Sheets, including financial modeling and analytical functions (pivot tables, VLOOKUPs, QUERY, ARRAYFORMULA, SUMIFS).
• Excellent business acumen and communication skills — you know how to turn complex data into clear insights that drive decisions.

What will make you stand out:

• Experience with partner management or ecosystem tools such as Impartner, Crossbeam, Allbound, or similar platforms.
• Familiarity with partner attribution models, market development funds tracking, and ecosystem analytics.
• Advanced spreadsheet skills for analysis and financial modeling, or the ability to write basic structured query language queries for reporting.
• A collaborative, curious mindset with a passion for improving how teams work together across functions and partner ecosystems.

Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

#LI-Hybrid #LI-Remote

UNCAGE YOUR AMBITION as a
Technical Business Analyst 

We are FlightHub Group, an ambitious team of people that created FlightHub and Justfly. Our brands have grown to become two of the top-ranked travel agencies in North America. We now serve over 3 million customers per year, generating more than 3 billion dollars in sales, and we continue to grow stronger year over year. We dream big, pursue passionately, and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world.

We are looking for a highly motivated Technical Business Analyst. This role is critical in ensuring the quality and reliability of our hotel product platform. The ideal candidate is a highly responsible, technical, and versatile person who thrives in a fast-paced environment, works well under pressure, and is eager to continuously learn and grow.

You aren’t just documenting requirements; you are a "Systems Detective" who bridges the gap between high-level product goals and the granular reality of our API integrations. You will own the "How" and the "Why," spending your time tracing complex data mismatches and drafting the technical strategy to solve them.

What You’ll Do (Responsibilities)

• System Root Cause Analysis: Take "vague" problems, like a pricing mismatch or a booking failure, and trace them through logs and database records until you find the exact point of failure.
• API & Partner Liaison: Act as our technical diplomat. You will dive deep into partner API documentation, identify logic collisions, and communicate fixes directly to their engineering teams.
• Data-Driven Insights: Write and maintain advanced SQL queries to monitor daily metrics, identify user behavior trends, and catch system errors before they impact the customer.
• Technical Verification & Testing: Act as the final gatekeeper for accuracy. You will partner with QA to define test scenarios for complex edge cases, conduct User Acceptance Testing (UAT) on new API integrations, and verify that pricing logic and GTM tags are firing exactly as intended.
• Translate Complexity: Turn complex technical problems into clear process diagrams for our business leaders and technical specifications for our developers.
• AI-Augmented Execution: Use LLMs as a force multiplier to write scripts for data analysis, automate testing, and accelerate your investigation process.
• Product Evolution: Assist in defining KPIs, conducting user testing, and managing GTM (Google Tag Manager) implementations. As you master the system, you will take on increased ownership of your own product features.

The Must-Haves

• SQL Mastery: You don't just "know" SQL; you are comfortable with complex joins, CTEs, and window functions to find the needle in the haystack.
• API Fluency: You speak REST and JSON. You understand headers, payloads, and status codes, and you can navigate 200-page API docs to find the one field we’re underutilizing.
• Systems Thinking: You can visualize how data flows through multiple services and understand how a change in Service A might create a ripple effect in Service C.
• Technical Diplomacy: You have the ability to explain a dense technical error to a partner or stakeholder in a way that is clear, accurate, and professional.
• AI Literacy: You are an expert at asking the right questions. You know how to provide an AI with the right context and schema to generate accurate scripts and solutions.
• Obsession with Accuracy: You take pride in being the source of truth. You double-check your findings because you know the team relies on your data to make big decisions.

The Nice-to-Haves

• Basic Coding/Scripting: Experience reading code or writing basic Python/JavaScript to automate manual tasks.
• Analytical Background: A degree in Engineering, Math, or a similar logic-heavy field (or equivalent experience).
• Growth Mindset: You want to be a Technical Product Manager. You see technical debugging as the best way to learn the guts of a product before you start leading its strategy.
• Tooling: Familiarity with Jira, Google Tag Manager (GTM), or data visualization tools (Tableau/Looker/Superset).

Why Join Us?

You will be working directly with a Senior PM in a startup-style environment within a billion-dollar company. There is no red tape here, just complex problems and the tools you need to solve them. This role is a launchpad; we will teach you the product strategy and user empathy needed to eventually lead your own product team.

* Please note this position is in Montreal, Quebec and on-site.  

Show us your drive and join our team!

Check us out https://flighthubgroup.com/takeoff

LIBÉREZ VOTRE AMBITION – DEVENEZ 
Analyste d’affaires technique

Nous sommes FlightHub Group, une équipe ambitieuse qui a créé FlightHub et Justfly. Nos marques sont devenues deux des agences de voyage les mieux classées en Amérique du Nord. Nous servons désormais plus de 3 millions de clients par an, générons plus de 3 milliards de dollars de chiffre d'affaires et continuons à nous renforcer d'année en année. Nous voyons grand, poursuivons nos objectifs avec passion et les réalisons avec une confiance en nous inébranlable et un engagement sans faille. Nous sommes un groupe d'individus partageant une vision et des valeurs communes, qui se sont réunis pour poursuivre une mission collective : devenir le numéro 1 mondial.

Nous recherchons un(e) analyste d’affaires technique hautement motivé(e). Ce rôle est essentiel pour garantir la qualité et la fiabilité de notre plateforme de produits hôteliers. Le ou la candidat(e) idéal(e) est une personne très responsable, technique et polyvalente, qui s’épanouit dans un environnement dynamique, travaille bien sous pression et souhaite apprendre et évoluer en continu.

Vous ne vous contentez pas de documenter des exigences ; vous êtes un(e) « détective des systèmes » qui fait le lien entre des objectifs produit de haut niveau et la réalité granulaire de nos intégrations API. Vous êtes responsable du « comment » et du « pourquoi », en consacrant votre temps à retracer des incohérences de données complexes et à définir la stratégie technique pour les résoudre.

Ce que vous ferez (Responsabilités)

Analyse des causes racines des systèmes :
Prendre des problèmes « flous », comme un écart de prix ou un échec de réservation, et les retracer à travers les logs et les bases de données jusqu’à identifier précisément le point de défaillance.

Interface API & partenaires :
Agir comme notre diplomate technique. Vous analyserez en profondeur la documentation des API partenaires, identifierez les conflits logiques et communiquerez directement les correctifs à leurs équipes d’ingénierie.

Insights basés sur les données :
Rédiger et maintenir des requêtes SQL avancées pour surveiller les métriques quotidiennes, identifier les tendances de comportement utilisateur et détecter les erreurs système avant qu’elles n’impactent les clients.

Validation technique & tests :
Agir comme le dernier garant de l’exactitude. Vous collaborerez avec l’équipe QA pour définir des scénarios de test pour des cas complexes, effectuer des tests d’acceptation utilisateur (UAT) sur de nouvelles intégrations API et vérifier que la logique de tarification ainsi que les balises GTM fonctionnent comme prévu.

Traduire la complexité :
Transformer des problèmes techniques complexes en diagrammes de processus clairs pour les équipes métiers et en spécifications techniques pour les développeurs.

Exécution augmentée par l’IA :
Utiliser les LLM comme levier pour rédiger des scripts d’analyse de données, automatiser les tests et accélérer les investigations.

Évolution produit :
Participer à la définition des KPI, aux tests utilisateurs et à la gestion des implémentations GTM (Google Tag Manager). À mesure que vous maîtriserez le système, vous prendrez davantage de responsabilités sur vos propres fonctionnalités produit.

Les indispensables

Maîtrise du SQL :
Vous ne vous contentez pas de « connaître » SQL ; vous êtes à l’aise avec les jointures complexes, les CTE et les fonctions analytiques pour trouver l’aiguille dans la botte de foin.

Maîtrise des API :
Vous parlez REST et JSON. Vous comprenez les en-têtes, les payloads et les codes de statut, et vous êtes capable de naviguer dans une documentation API de 200 pages pour trouver le champ sous-exploité.

Pensée systémique :
Vous visualisez les flux de données entre plusieurs services et comprenez comment un changement dans un service A peut avoir des répercussions sur un service C.

Diplomatie technique :
Vous savez expliquer une erreur technique complexe à un partenaire ou un intervenant de manière claire, précise et professionnelle.

Maîtrise de l’IA :
Vous savez poser les bonnes questions. Vous êtes capable de fournir le bon contexte et les bons schémas à une IA pour générer des scripts et des solutions pertinentes.

Obsession de la précision :
Vous êtes fier(ère) d’être une source fiable. Vous vérifiez vos analyses, sachant que l’équipe s’appuie sur vos données pour prendre des décisions importantes.

Atouts supplémentaires

Programmation / scripting de base :
Expérience en lecture de code ou en écriture de scripts simples en Python ou JavaScript pour automatiser des tâches.

Formation analytique :
Diplôme en ingénierie, mathématiques ou dans un domaine similaire axé sur la logique (ou expérience équivalente).

Esprit de croissance :
Vous aspirez à devenir Product Manager technique. Vous voyez le débogage technique comme un moyen d’apprendre en profondeur le fonctionnement d’un produit avant d’en diriger la stratégie.

Outils :
Familiarité avec Jira, Google Tag Manager (GTM) ou des outils de visualisation de données (Tableau, Looker, Superset).

Pourquoi nous rejoindre ?

Vous travaillerez directement avec un(e) Senior PM dans un environnement de type startup au sein d’une entreprise valant plusieurs milliards de dollars. Ici, pas de lourdeur administrative : seulement des problèmes complexes et les outils nécessaires pour les résoudre. Ce poste est un tremplin ; nous vous formerons à la stratégie produit et à l’empathie utilisateur nécessaires pour, à terme, diriger votre propre équipe produit.

*Veuillez noter que ce poste est situé à Montréal, au Québec et sur place.

#LI-CV

UNCAGE YOUR AMBITION as a
Data Analyst   

We are FlightHub Group, an ambitious team of people that created FlightHub and Justfly. Our brands have grown to become two of the top-ranked travel agencies in North America. We now serve over 3 million customers per year, generating more than 3 billion dollars in sales, and we continue to grow stronger year over year. We dream big, pursue passionately, and follow through with resolute self-belief and rigorous commitment. We are a group of individuals sharing a common vision and values, having come together to pursue a collective mission: overtaking the #1 spot in the world.

We are looking for a detail-oriented and analytical Data Analyst to join our Search team, which develops and manages the decision engine behind FlightHub's search strategy. This role will focus on organizing data and building dashboards to make the search engine's inner workings transparent and measurable, while supporting internal stakeholders who are working with Search across different market segments.

Key Responsibilities

• Organize and structure the search engine data for standardized analysis processes
• Develop dashboards that visualize the search engine's behavior: search patterns, decision patterns, and configuration performance over time
• Track the impact of new configurations on search performance (response quality, coverage, impact on key metrics)
• Analyze search behavior across segments and routes to identify what drives performance differences
• Identify anomalies or regressions in the search engine's performance and escalate with supporting data
• Maintain data documentation and tracking systems to ensure consistent reporting and insight generation

Qualifications

• 1–3 years of experience in data analysis, reporting, or business intelligence (travel industry experience is a strong plus)
• Proficiency in SQL for extracting, transforming, and validating data across multiple sources
• Strong skills in Google Sheets / Excel (pivot tables, advanced formulas, visualizations)
• Familiarity with BI tools (Looker, Tableau, or Power BI) is a plus
• Familiarity with Python for data aggregation, analysis, and extraction is a plus
• Familiarity with AI assistants (e.g., ChatGPT, Claude, Gemini) for accelerating analysis and coding tasks is a plus
• Experience organizing data for repeatable analysis workflows (ETL/ELT concepts) is a plus

Soft Skills

• Curiosity and willingness to deeply understand complex systems
• Attention to detail and a commitment to accuracy
• Ability to translate technical data findings into clear explanations for non-technical stakeholders
• Strong problem-solving skills and critical thinking ability
• Ability to work independently and collaboratively
• Excellent time management skills and the ability to prioritize tasks

* Please note this position is in Montreal, Quebec and on-site.  

Show us your drive and join our team!

Check us out https://flighthubgroup.com/takeoff

LIBÉREZ VOTRE AMBITION – DEVENEZ 
Analyste de données

Nous sommes FlightHub Group, une équipe ambitieuse qui a créé FlightHub et Justfly. Nos marques sont devenues deux des agences de voyage les mieux classées en Amérique du Nord. Nous servons désormais plus de 3 millions de clients par an, générons plus de 3 milliards de dollars de chiffre d'affaires et continuons à nous renforcer d'année en année. Nous voyons grand, poursuivons nos objectifs avec passion et les réalisons avec une confiance en nous inébranlable et un engagement sans faille. Nous sommes un groupe d'individus partageant une vision et des valeurs communes, qui se sont réunis pour poursuivre une mission collective : devenir le numéro 1 mondial.

Nous recherchons un(e) analyste de données rigoureux(se) et analytique pour rejoindre notre équipe Search, qui développe et gère le moteur de décision derrière la stratégie de recherche de FlightHub. Ce poste se concentrera sur l’organisation des données et la création de tableaux de bord afin de rendre le fonctionnement interne du moteur de recherche transparent et mesurable, tout en soutenant les parties prenantes internes travaillant avec Search à travers différents segments de marché.

Responsabilités principales

• Organiser et structurer les données du moteur de recherche pour des processus d’analyse standardisés
• Développer des tableaux de bord permettant de visualiser le comportement du moteur de recherche : modèles de recherche, modèles de décision et performance des configurations dans le temps
• Suivre l’impact des nouvelles configurations sur la performance de la recherche (qualité des réponses, couverture, impact sur les indicateurs clés)
• Analyser le comportement de recherche par segment et par itinéraire afin d’identifier les facteurs expliquant les différences de performance
• Identifier les anomalies ou régressions dans la performance du moteur de recherche et les signaler avec des données à l’appui
• Maintenir la documentation des données et les systèmes de suivi afin d’assurer une production cohérente de rapports et d’analyses

Qualifications

• 1 à 3 ans d’expérience en analyse de données, reporting ou intelligence d’affaires (une expérience dans l’industrie du voyage est un atout majeur)
• Maîtrise de SQL pour extraire, transformer et valider des données provenant de multiples sources
• Solides compétences sur Google Sheets / Excel (tableaux croisés dynamiques, formules avancées, visualisations)
• Connaissance des outils de BI (Looker, Tableau ou Power BI) est un atout
• Connaissance de Python pour l’agrégation, l’analyse et l’extraction de données est un atout
• Familiarité avec les assistants IA (ex. : ChatGPT, Claude, Gemini) pour accélérer les analyses et les tâches de programmation est un atout
• Expérience dans l’organisation des données pour des flux d’analyse reproductibles (concepts ETL/ELT) est un atout

Compétences interpersonnelles

• Curiosité et volonté de comprendre en profondeur des systèmes complexes
• Souci du détail et engagement envers la précision
• Capacité à traduire des résultats techniques en explications claires pour des parties prenantes non techniques
• Excellentes compétences en résolution de problèmes et esprit critique
• Capacité à travailler de manière autonome et en équipe
• Excellentes compétences en gestion du temps et capacité à prioriser les tâches

*Veuillez noter que ce poste est situé à Montréal, au Québec et sur place.

#LI-CV