Senior Installation Field Engineer 

Pay rate: $70,000 - $80,000 annually with full benefits

NOTE: Travel will typically be for 1-4 weeks at a time.  Travel is in support of the VA's EHR deployment and training requirements. This position requires frequent travel by vehicle and must be able to drive safely and navigate a variety of routes.  You must possess a valid driver’s license. Occasional air travel may also be required.  When not on travel, the staff member will work at the local VA doing daily helpdesk/system administrator/network onsite tasks. 

 
We're looking for a technically skilled, people-friendly Installation Engineer who thrives in dynamic environments and isn’t afraid to hit the road — or the skies. This role is perfect for someone who has technical management experience, enjoys problem-solving, working with hardware, and representing a company with pride and professionalism. You’ll oversee a team of onsite technicians supporting the VA’s EHRM deployment and training project. This role combines strong technical skills with an emphasis on delivering a high level of customer service.  This role will also require management of workload to include setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be responsible for baseband network Connectivity-Configuration, Management, Issue Resolution Internet Connectivity- Configuration, and Issue Resolution as well as Wi-Fi hardware configuration/management.  Will be responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution. You will be managing inventory and network connectivity at each training site ensuring connectivity during all training sessions.  You will be responsible for support during installations and ongoing support for issue resolution, potential for onsite support tasks, and you will be operating with limited supervision.  

You Have:

• 5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
• Experience in managing technical teams
• Experience with Wi-Fi hardware - Configuration, Management, and Issue Resolution
• Experience with network hardware - Install, Configuration, Management, and Issue Resolution
• Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
• Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions  
• Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e., laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
• Possession of excellent written and verbal communication skills
• Experience writing reports/deliverables
• Familiar with network technologies, analyzing network traffic, and determining network issues
• Able to travel up to 50% of the time and meet travel requirements
• Must have personal transportation available during work hours 
• Bachelor’s degree in computer science, Information Systems, Information Technology, or Equivalent and 10 total years of experience; or 18 total years of experience in lieu of a degree

Nice If You Have:

• Possession of strong critical thinking and error assessment capabilities
• Public Trust Clearance​
• Experience with Microsoft Windows desktop deployments
• Experience as IT helpdesk Tier 2

Senior Microsoft Windows Field Deployment Technician 

Salary: $60,000 - $70,000 annually with full benefits

As a Senior Microsoft Windows Field Deployment Technician on our project, you’ll work with a team of onsite technicians supporting the VA’s EHR deployment and training project and assist with oversight of workload.  In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers.  This role combines strong technical skills with an emphasis on delivering a high level of customer service.  You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision.  This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and updates, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. 

This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours.  The staff may be required to travel to other sites outside of the metropolitan area throughout the week. 

You Have: 

• 5 years’ experience in imaging, installing computer equipment, and managing teams of technical staff
• Must be able to unpack/re-pack, move, and install pallets of IT equipment, with each item weighing up to 50 pounds, with no restrictions
• Must have personal transportation available during work hours     
• Will need to consistently traverse around the site campus, transporting equipment to various office buildings, and frequently stoop, crouch, and reach to set up/remove computers/pull cords under desks and in server closets
• Will frequently need to be able to push carts carrying equipment
• Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e., laptops, desktops, and printers), refresh, upgrade, and deployment projects, as well as excellent customer service skills
• Experience with conducting routine system administration tasks and logging data in system admin logs
• Experience with maintaining and troubleshooting a wide variety of systems and networks, including high-availability systems
• Knowledge of debugging protocols and processes, and the ability to work independently while providing excellent customer service
• Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, and 5 total years of experience; or 13 total years of experience in lieu of a degree

Nice If You Have: 

• Experience with the ServiceNow ticketing system a plus
• Experience with the VA
• Public Trust clearance
• Experience with Microsoft windows desktop deployments
• Experience as IT helpdesk Tier 1 or 2

Microsoft Windows Field Deployment Technician 

Pay rate: $40,000 - $48,000 anually with full benefits

As a Microsoft Windows Field Deployment Technician on our project, you'll work as a team member supporting the VA’s EHR deployment and training project.  In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers.  This role combines strong technical skills with an emphasis on delivering a high level of customer service.  You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision.  This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat.  This position is located on-site at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for occasional weekend hours.  The staff may be required to travel to other sites outside of the metropolitan area throughout the week as needed. 
You Have: 

• Minimum of 1-year experience in imaging and installing computer equipment  
• Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions
• Must have personal transportation available during work hours     
• Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
• Will frequently need to be able to push carts carrying equipment
• Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
• Experience with conducting routine system administration tasks and logging data in system admin logs
• Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems
• Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service
• HS diploma or GED and 8 years of experience working in a professional environment in lieu of a degree or bachelor’s degree in IT, CS, EE, IS and 1 year of experience

Nice If You Have: 

• Experience with the ServiceNow ticketing system a plus
• Experience with the VA
• Public Trust clearance
• Experience with Microsoft Windows desktop deployments
• Experience as IT helpdesk Tier 1 or 2

What you'll do at Jamf:

The HR Operations Coordinator is an entry-level HR professional who supports HR processes, transactions, and employee services.  As part of the HR Operations team, the Coordinator will process tasks within Workday HCM, manage cases through ServiceNow HR Service Desk, and help deliver positive employee experiences while deepening their knowledge of HR best practices in a dynamic, collaborative environment. In this role, the Coordinator will leverage AI-assisted tools (e.g. Moveworks AI Assistant) and automated workflows to deliver efficient, high-quality HR services.

This role is offered as remote in Minneapolis, MN. You will be required to work periodically at the Jamf office, so we are only able to accept applications for those based in the Twin Cities metro communities. 

What you can expect to do in this role:

• Manage and respond to HR employee inquiries through ServiceNow HR Service Desk, email, and Slack messages with guidance from HR Operations team members, leveraging AI-assisted workflows and self-service tools.
• Track, prioritize, and resolve HR service cases in ServiceNow, ensuring timely follow-up and documentation.
• Process HR-related actions including data entry for employee transitions, new hire setup, and organizational changes in Workday HCM; meet established SLAs for case resolution and data accuracy.
• Manage onboarding and offboarding case tasks in ServiceNow, such as reviewing new hire paperwork, verifying I-9 documentation, organizing electronic employee files, and processing terminations. 
• Respond to HR service requests related to HR policies, benefits, employee data changes, employment verification, audits, position descriptions, time tracking, and other questions independently; more complex cases may involve collaboration with/escalation to senior team members. 
• Maintain organized electronic employee files and handle confidential information with professionalism and discretion.
• Participate in team meetings and training sessions to develop knowledge of Workday, ServiceNow, and HR operations best practices.
• Complete all assigned projects, tasks, and training requirements in a timely manner.
• Perform other duties as assigned to support the HR Operations team.

What we are looking for: 

• 1-2 years of HR, administrative, or customer service experience; internships may be included (Required)
• Familiarity with HRIS systems (Workday experience a plus); comfort with technology and a willingness to learn new tools. (Required
• Excellent written and verbal communication skills; ability to convey empathy and professionalism across digital channels. 
• Ability to handle confidential information with discretion. 
• Strong organizational skills and ability to manage multiple tasks in a fast-paced, distributed work environment; strong attention to detail.
• Proficiency in English required; proficiency in an additional language relevant to their primary region is strongly preferred.

EDUCATION AND CERTIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent experience. (Required)
• Pursuing HR certification (SHRM-CP, PHR) is a plus 

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being
• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• Named a 2024 Best Technology Company to Work For by U.S. News
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.

Pay Transparency

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

#LIRemote

What sets us apart are two things: our buy and hold strategy, and our company’s autonomous management. 

1. Unlike typical Private Equity investments with a three-to-five-year liquidation strategy, we buy businesses and invest in them for the long-term. We believe in the value of our acquisitions and want to grow. 
2. We bought our companies because they already had success in the marketplace. Instead of asking them to conform to a unified platform, we allow companies to keep their team, culture and branding in place. 

We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 110+ companies across the US, UK, Australia, New Zealand, and Canada. Our companies employ over 3,000 team members, each led by their own management team, and provide world-class support to over 12,000 clients.  

Operating Executive - Role Overview:

Lyra Technology Group is seeking an Operating Executive who is ready to step into a leadership position and drive organic EBITDA growth and recurring revenue at a small operating company. The ideal candidate thrives in a hands-on environment, makes smart trade-off decisions between growth and profitability, and inspires high-performing teams.

Responsibilities:

• Develop and execute strategic plans to hit financial targets, monitor performance, and make disciplined, ROI-driven decisions.
• Drive revenue growth through effective sales strategies, client relationship management, and building a high-performing sales and marketing team.
• Recruit, develop, and motivate a results-oriented team. Set clear goals, provide regular feedback, and foster a culture of continuous improvement.
• Streamline processes, ensure compliance, and maintain a strong focus on quality and efficiency.
• Ground priorities and growth initiatives in data, tracking key metrics across new customers, retention, pricing, and cross-sell/upsell.

Requirements:

• Bachelor's degree (MBA a plus)
• Demonstrated technical proficiency across IT infrastructure, cloud solutions, help desk operations, AI solutions, and/or cybersecurity, with the ability to evaluate and oversee the work of a technical team and provide hands-on support when operational needs demand it.
• Background in people management including hiring, development, and performance management.
• Experience in IT services (ideally an MSP) servicing SMB clients.
• Resourceful, scrappy, and willing to roll up sleeves on both strategic and day-to-day challenges.
• Excellent communication, problem-solving, and leadership skills.

You will also have the opportunity to work closely with, learn from, and share perspectives with a community of peer executives across our portfolio. This group includes ambitious first-time senior leaders, entrepreneurs who have built companies over decades, and seasoned operators with deep industry and functional expertise.

The base compensation for this role is targeted at $175,000 and will include annual bonus and long-term incentives.

What You Will Do and Learn

We are currently looking for a Solution Architect in our OneStream practice. This role is responsible for implementing financial technology solutions using the OneStream software platform. 

OneStream is a modern, cloud-based solution in the Corporate Performance Management (CPM) space. CPM systems are used by large companies to manage several finance and accounting functions, including consolidated financial reporting, budgeting & planning, and account reconciliation. We hire individuals that are passionate about solving problems and bringing innovative ideas to our clients and our team. As part of the OneStream team, you will help build a practice that is able to identify and implement solutions to help our clients utilize technology to run their businesses more effectively.

In this role, the ideal candidate will be able to:

• Lead OneStream solutions through full cycle – requirements and design, development, testing, training, implementation, and support
• Lead full pre-sales cycle – introduction, scoping, drafting estimate and proposal, creating statement of work contract
• Collaborate seamlessly with internal and client-side resources and effectively communicate across various audiences
• Approach problems creatively and apply technology to solve business challenges
• Adhere to Spaulding Ridge delivery methodology and project standards, and ensure that project deliverables and milestones are completed on time
• Work in a fast paced, dynamic environment and deal with ambiguity
• Work with leadership to develop and grow the practice further including revenue attainment, sales and marketing assets, partnership with OneStream, internal COE and helpdesk, training, recruiting, onboarding, and staffing
• Embrace the Spaulding Ridge culture and internal initiatives, including community service, training, interviewing, and social/networking activities

In addition to the expectations listed above, the ideal candidate will possess experience in the following areas:

• Degree in Finance, Accounting, or Management Information Systems
• 7+ years’ experience implementing or optimizing OneStream or other EPM/CPM applications (Hyperion Financial Management (HFM), Hyperion Planning, Financial Consolidation and Close Cloud, etc.)
• Strong knowledge of the financial processes, including experience with financial close, consolidations, financial reporting, and FP&A
• Deep understanding of accounting processes, including account reconciliations, intercompany eliminations, currency translation, allocations, and top-side adjustments
• Prior experience gathering business requirements and translating those to help design a solution
• Previous experience leading full-cycle EPM/CPM implementations
• Experience with VB.net
• Experience with data integration between different systems/sources

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

#LI-KP1