Director / Sr. Director, Demand Generation – Job Description 

Employment Type: Full-time, Exempt (W2) 
Level: Director or Sr. Director 
Location: Remote US, Minneapolis-St. Paul, MN preferred 
Compensation: $155,000 - $210,000, dependent on experience 

Who we are:  

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 50+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as menopause, post-menopausal care, bone density, weight management, and mental, social and emotional well-being.  

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro and Eagan. Our team of colleagues is on a mission to innovate the primary care landscape for women 50+. We’re seeking like-minded individuals who share this passion to join us! 

About you: 

We are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.   

About the Director, Demand Generation Role:  

We’re looking for a highly driven and hands-on Director of Demand Generation to own and scale our end-to-end demand generation engine. This is a critical role responsible for driving new patient pipeline growth, optimizing conversion across the funnel, and building a repeatable, data-driven acquisition strategy. 

Location Requirements: 

While candidates located in Minnesota are strongly preferred, we welcome applications from individuals who are legally authorized to work in the United States. 

Essential Functions: 

• Paid Media Management 

• Oversee the full-funnel demand generation and paid media strategy, owning CAC, lead volume, and lead quality targets across all paid channels. 

• Efficiently manage and deploy marketing dollars to deliver on new patient visit goals, shifting our channel mix from a lower-funnel-heavy model toward a more balanced push-pull engine. 

• Execute a rigorous test-and-learn approach across creative, audience, channel, and offer variables. 

• Analytics, Attribution & Performance 

• Build and manage campaign tracking and attribution infrastructure to establish true channel-level ROI visibility and enable data-driven optimization. 

• Own CAC, lead volume, lead quality, and funnel conversion metrics across all paid channels, with the ability to connect top-of-funnel performance to downstream patient conversion and retention outcomes 

• Cross-Functional Collaboration & Leadership 

• Partner cross-functionally with Brand, Operations, IT, Sales, and clinical teams to ensure demand converts efficiently into new patients 

• Contribute a data-driven POV to the broader growth leadership team, educating stakeholders on channel dynamics, attribution tradeoffs, and optimization priorities 

• Manage agency and vendor relationships across paid media, direct mail, and marketing technology 

• Serve as the internal subject matter expert on performance marketing, translating complex channel dynamics into clear strategic recommendations for senior leadership 

Must-have Qualifications and Skills: 

• 7-10 years in demand generation or performance marketing, with demonstrated ownership of full-funnel paid media programs 

• Extensive experience with Salesforce  

• Proven experience managing significant paid media budgets across Google, Meta, Direct Mail, and other online and offline channels. 

• Hands-on proficiency with campaign tracking, attribution tools, and marketing analytics 

• Strong analytical skills and comfort presenting performance data and strategic recommendations to senior leadership. Demonstrated experience using Salesforce Marketing Cloud. 

• Track record of building or rebuilding demand engines, not just managing steady-state programs 

• Authorized to work in the United States 

Nice-to-have Qualifications and Skills: 

• Experience in healthcare, health tech, or a highly regulated consumer category strongly preferred 

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws. 

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer. 

ABOUT THE POSITION, Playworks Minnesota is seeking a Development Manager who reports directly to and works in close partnership with the Executive Director to execute the organization’s fund development strategy. The Executive Director sets strategic direction, priorities, and key relationships, and this role is responsible for driving execution, coordination, and follow-through across all development efforts.

This role oversees development operations, stewardship coordination, event execution, Salesforce management, and day-to-day relationship support, while managing defined fundraising goals tied to events, sponsorships, and partner renewals. The role also supports individual giving efforts as part of the broader fundraising mix, in alignment with regional priorities.

The Development Manager is a highly collaborative, detail-oriented role focused on strong execution, follow-through, and coordination in support of organizational strategy, narrative, and relationships. While this role collaborates closely with the Playworks HQ Development team through shared planning and aligned initiatives, all regional work is directed by and accountable to the Executive Director.

Key Areas of Responsibility

Fund Development & Stewardship  - 30%

• Manage a defined portfolio of corporate, foundation, and individual partners, in alignment with Executive Director priorities, with a focus on renewals, stewardship, and growth; be accountable for fundraising goals tied to events, sponsorships, and partner renewals.
• Implement corporate sponsorships and engagement opportunities across Playworks Indiana initiatives, leading early cultivation and advancement of next steps.
• Support relationship-building with foundation partners through ongoing engagement and positioning for future funding opportunities.
• Owns grants coordination and proposal support, including maintaining the grants calendar, researching new opportunities, coordinating submissions and reporting, and ensuring alignment with organizational voice.

Events & Partner Engagement - 30%

• Plan and execute core fundraising and engagement events, including logistics, vendors, sponsorship fulfillment, volunteer coordination, and partner engagement activities.
• Manage event budgets in partnership with the Executive Director, ensuring expenses are tracked and events remain within approved budgets.
• Oversee event-related communications and follow-up, including materials, run-of-show development, and post-event stewardship.

Governance & Leadership Support - 15%

• Coordinate logistics and materials for board and committee meetings, including scheduling, preparation, and follow-up, under the direction of the Executive Director.
• Capture and maintain clear records of decisions and action items from board, committee, and leadership meetings.

Development Operations & Salesforce - 15%

• Own Salesforce and development systems, ensuring accurate data, effective workflows, and reliable reporting.
• Track grants, deliverables, and reporting requirements, coordinating internal timelines and follow-through.
• Prepare development reports and maintain fundraising calendars, deadlines, and follow-through for leadership.

Visibility, Communications & Reporting Support - 10%

• Manage development-related communications, including social media posts, partner acknowledgments, event highlights, and newsletter content.
• Coordinate with marketing, digital, and program teams to develop content and assets that support fundraising, stewardship, and partner engagement.
• Oversee preparation of development-related reports and materials, including grant reports, partner reports, the annual report, and development-focused newsletters.

Responsibilities may evolve over time based on organizational needs and priorities.

Required Skills & Experience

• 4–6 years of experience in development, fundraising operations, account management, or related nonprofit roles.
• Demonstrated experience managing donor relationships, events, and revenue goals.
• Strong organizational and project management skills; able to manage multiple timelines and priorities simultaneously.
• Experience with Salesforce or comparable CRM systems; comfort with data, reporting, and systems.
• Clear, professional written and verbal communication skills; ability to edit and tailor content to organizational voice.
• Strong interpersonal skills and comfort representing the organization in meetings, events, and site visits.
• Ability to work collaboratively in a highly engaged, fast-moving environment.
• Knowledge of local business, civic, or philanthropic communities preferred.
• Willingness to attend occasional evening or weekend events and travel locally as needed.

Compensation & Benefits:

Playworks offers the full package - great benefits, a fun place to work and an opportunity to grow professionally.

• This is a full-time, salaried, exempt position based in Minnesota and reporting to the Executive Director
• At Playworks, our starting salary takes into consideration internal pay scales, geographic pay differential, and robust external market data. We highly value transparency in compensation and are therefore committed to adhering to established compensation pay points. The starting salary for this position is $64,600.
• A comprehensive benefits package, including medical, dental, vision, disability, 401(k) plans with employer match of up to 1% of salary, life insurance, employee-funded pre-tax health, and child care spending accounts.
• Generous Flex PTO policy, paid sick and holiday leave

This is a hands-on, creative, playful, and fun-loving place to work, all while contributing to the success of our nation’s youth. So if you're ready to immerse yourself in the education sector, working on a rewarding set of challenges, and if you've got the skills, experience, passion, and a team spirit, apply!

Please include:

• A cover letter describing your interest in Playworks and how your experience has prepared you for this role.
• Resume.
• References will be requested.

ABOUT PLAYWORKS: At Playworks, we believe in the power of play to bring out the best in every kid. We create a place for every kid on the playground to get active, build valuable skills, connect, and have fun. We partner with schools, districts, and after-school programs to provide a service or mix of services, including on-site coaches, professional training for school staff who support recess, and consultative partnerships. 

As an equal opportunity program, Playworks encourages applications from all individuals regardless of age, gender, gender identity/expression, race, ethnicity, sexual orientation, religion, faith, marital status, physical ability, or any other legally protected basis. Playworks evaluates all candidates for employment, volunteering opportunities, or board service on a merit basis.

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in Portsmouth, NH, St Louis, MO, Kansas City, MO, Minneapolis, MN, Columbia MO; Hybrid work schedule; 2 days in the office, 3 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Opportunity

We are seeking a SVP, Performance Marketing to lead and scale a high-impact performance team within our agency, Swell Media, part of the broader integrated media holding companies True Independent Holdings, and Meet The People. 

This role is built for a challenger-minded performance digital leader, someone who thrives in fast-moving, high-accountability environments and knows how to turn media into a true revenue engine. 

You will own a portfolio of ecommerce and lead generation clients, driving measurable growth through full-funnel strategy, advanced platform execution, and a relentless focus on efficiency (ROAS, CPA, LTV). Internally, you will lead, mentor, and scale teams. Externally, you will serve as a trusted partner to senior client stakeholders, shaping both strategy and business outcomes.

Essential Duties and Responsibilities (Other duties may be assigned)

Client Leadership & Commercial Growth

• Own performance outcomes across a portfolio of ecommerce and lead generation clients, with direct accountability to revenue, CAC/CPA, and ROAS targets
• Build senior-level client relationships, positioning the agency as a strategic growth partner, not just an executional vendor
• Lead new business pitches, RFP responses, and organic account growth, with a focus on expanding performance-driven services
• Identify and unlock growth opportunities across the broader holding company’s capabilities (brand, creative, analytics, CRM)

Performance Strategy (Ecommerce & Lead Gen Focus) 

• Architect and oversee full-funnel, audience-led strategies tailored to:
• Ecommerce (feed-driven media, conversion rate optimization, LTV optimization, retention signals)
• Lead Generation (funnel optimization, lead quality, offline conversion tracking, sales alignment)
• Ensure seamless integration between upper-funnel investment and lower-funnel efficiency, driving scalable, sustainable growth
• Push beyond platform defaults, developing differentiated approaches to audience strategy, creative, and bidding
• Serve as the ultimate technical escalation point for the agency, conducting rigorous audits on high-stakes accounts to identify and resolve performance plateaus
• Develop proprietary testing frameworks that push beyond standard A/B testing into sophisticated incrementality and lift studies

Channel & Platform Leadership

• Oversee execution across all core performance channels:
• Primary - paid search, paid social
• Secondary - programmatic, affiliate, CTV, and emerging platforms
• Maintain deep expertise across key platforms:
• Google Ads (Search, YouTube, Performance Max, Shopping, Merchant Center)
• Meta, TikTok, LinkedIn, and programmatic ecosystems
• Lead advanced capabilities across:
• Feed optimization and automation (critical for ecommerce scale)
• Creative testing frameworks and iteration velocity
• Signal development, audience modeling, and incrementality

Data, Measurement & Martech

• Own the measurement framework and marketing technology ecosystem, including:
• GA4, Google Tag Manager, CRM integrations (e.g., HubSpot)
• Attribution models, incrementality testing, and offline conversion tracking
• Reporting and visualization (e.g., Looker Studio)
• Build closed-loop measurement systems that connect media investment to revenue, pipeline, and customer value
• Drive a culture of testing, experimentation, and continuous optimization

Team Leadership & Challenger Culture 

• Build, lead, and mentor high-performing, performance-driven teams across levels
• Instill a challenger mindset, pushing teams to question platform best practices, test aggressively, and innovate beyond standard approaches
• Act as a player-coach, balancing strategic leadership with hands-on expertise where it matters
• Develop scalable frameworks, playbooks, and training to elevate team performance and consistency

Operational & Financial Leadership

• Oversee portfolio-level performance, including budget allocation, pacing, and forecasting
• Drive accountability to client KPIs, SLAs, and agency revenue/margin targets
• Partner with executive leadership on resource planning, staffing, and operational efficiency
• Build systems that enable scalable growth without sacrificing performance quality

Holding Company Integration

• Collaborate across the broader media organization to deliver fully integrated, cross-channel strategies
• Act as a bridge between performance marketing and brand, creative, analytics, and investment teams
• Ensure performance media is fully aligned with brand strategy, creative direction, and broader media planning
• Help position the agency as a modern, performance-first leader within the holding company ecosystem

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 8+ years of experience in performance marketing, with leadership roles in an agency environment
• Proven success scaling ecommerce and/or lead generation businesses through paid media and conversion optimization
• Deep expertise across paid media platforms, analytics, and marketing technology
• Mastery of advanced scripts, API integrations for automated bidding, and sophisticated CRM-to-platform data loops (e.g., Salesforce, HubSpot, and Offline Conversion Tracking at scale)
• Proven ability to troubleshoot complex tracking and attribution discrepancies in a post-cookie landscape
• Femonstrated ability to manage high-growth client portfolios and drive measurable business outcomes
• Strong track record in new business, client growth, and senior stakeholder management
• Experience operating within or alongside integrated media organizations or holding companies preferred
• Exceptional leadership, strategic thinking, and communication skills

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 2 days in the office, 3 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

ESSENTIAL JOB FUNCTIONS

This position is a leadership role focused on overseeing and enhancing Inspire’s global quality and complaint handling systems.  This position involves leading teams responsible for configuration assurance, quality systems compliance, QMS training and audit, quality operations, complaint handling and eQMS development, implementation, and validation ensuring compliance with global regulations and driving continuous improvement.

The position will collaborate with multiple stakeholders across the organization, including quality operations, design assurance, complaint handling, operations, information services, product development and regulatory to achieve organizational goals and foster a high-performing workplace  

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE

• Lead and maintain an effective quality system which includes a strategic QMS structure, quality planning activities, execution and monitoring of all QMS processes and metrics.
• Develop and implement the annual quality plan, quality objectives and quality metrics that drive business objectives, continuous improvement and compliance to global regulations.
• Lead the development and implementation of new electronic QMS process workflows to drive compliance with current regulations as well as new geographic regulations where products are, or planned to be, distributed.
• Manage teams interacting with external agencies (FDA, Notified Bodies, and Competent Authorities) for inspections and compliance audits.
• Provide quality expertise for non-product software validations and lead quality team members supporting non-product software validations (eQMS, ERP/MRP, and other electronic quality record tools).
• Oversee complaint handling process and management team
• Lead QMS continuous improvement projects to increase efficiency of the QMS and drive organization compliance.
• Perform, support, mentor and coach others on effective root cause investigations and CAPA actions to maintain effective and compliant quality systems and products.
• Ensure QMS competency-based learning is in place for all QMS processes for both Inspire employees and contractors.
• Recruit, coach, mentor and develop top talent for the quality team.
• Lead effective change management across the organization.
• Apply and coach the application of quality principles, theories, concepts and tools to complex systems and processes.

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required: 

• Minimum of 15 years working in medical device quality systems
• Minimum of 10 years managerial experience
• Minimum of 5 years in a medical device compliance, audit, and/or complaint handling role
• Experience working directly with FDA, Notified Bodies or other geographic regulators during regulatory inspections/audits (front room)
• In depth knowledge of and implementing global medical device regulations (21 CFR 11, 820, 801, 803, 806, 821, 822, 830, JPAL, EU MDR, MDSAP, ISO 13485, etc.)
• Demonstrated Quality Systems leadership by implementing and validating an electronic QMS software tool to transition existing paper processes into electronic workflows.
• Demonstrated project management skills with the ability to prioritize and execute.
• Proficient with Microsoft Word, Excel, PowerPoint, and SharePoint
• Bachelor’s degree in science, engineering, technology, or biomedical discipline

Preferred:

• 15 years’ experience in a medical device quality management role.
• 5 years managing electronic QMS system/workflow implementations
• 5 years working in post market surveillance or complaint handling
• 5 years working with nonproduct software validation requirements
• Experience working directly with FDA, Notified Bodies or other geographic regulators on product recalls.
• Demonstrated Quality Systems leadership by implementing and obtaining certification (FDA & ISO) of a quality management system.
• Demonstrated high level of strategic thinking, customer/patient focused risk assessment and judgement.
• Demonstrated creative and effective problem solving and out of the box thinking for quality system and compliance solutions.
• Strong interpersonal and communication (both verbal and written) skills. Ability to facilitate teams and deliver presentations.
• Effective relationship management, ability to network, support and influence across the entire organization.
• Master’s degree in a technical or scientific field

#LI-Onsite

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

We are currently seeking a Senior Art Director to join our team!

Summary of the Job: 

We are looking for a Senior Art Director to join our Subaru of America client account. This candidate will bring a a high level of craft and experience with pushing conceptual boundaries that will continue our client and agency’s legacy of award-winning work. We are looking for a strong collaborator that is comfortable concepting and executing creative campaigns with copywriter partners who hold a range of experience (mid-level, senior, ACD, and sometimes directly with your CD(s)). This candidate has an exceptional eye for detail, design, and composition across traditional media channels (online video, social, influencer, digital media, experiential, PR). Our next Senior Art Director will have demonstrated experience creating strategically-sound creative with an emphasis on social and OLV production. This candidate must be self-driven and invested in pushing their personal and professional skillsets to continually advance their craft. 

Essential Functions/Principal Accountabilities of the Job:

1. Day-to-day responsibilities of the Senior Art Director include but are not limited to:

• Own creative assignments including (but not limited to) video, digital media, social, influencer, and experiential work in collaboration with our copywriter roster assigned full-time to Subaru of America.
• Ability to prioritize craft and execution that is in-line with client visual-ID, strategic insights, and cultural relevance.
• Develop a strong understanding of Subaru of America’s business with guidance from your ECD, CDs, account managers, planners, and social experts. 
• Have great creative taste, presentation skills, and ease of  
• Comfortably manage and participate in collaborating with outside suppliers; director/photographer selection, talent, and sound design/music as required.
• Collaborate effectively with ECD, CDs, project management, account management, brand planning, and social strategy. 
• Ability to effectively translate client and director feedback to implement into creative work.
• Actively ideates and pitches integrated campaign ideas for designated client(s) to Creative Directors.
• Actively participates in the Minneapolis advertising community by attending seminars, volunteering for CL-sponsored events, and referring your best and the brightest creative peers to the agency.
• Actively participates in and contributes to Carmichael Lynch’s culture by attending company-wide events, jumping at opportunities to celebrate your colleagues, and maintaining a positive, inclusive, all-in attitude.

Note: These are the major functions and accountabilities required of the position and are the predominant criteria by which performance will be assessed. OTHER DUTIES AS ASSIGNED.

Working Relationships, Autonomy, and Supervision:

Our next Senior Art Director must interact with and effectively collaborate with all employees of Carmichael Lynch. For this role, you will regularly work with the following teams: Creative, Project Management, Account Management, Social Strategy, Brand Planning, Production, Studio, and Content Lab. 

Management/project oversight comes from: Creative Director(s) and/or Executive Creative Director

Assigned projects come from: Director of Creative Operations.

Required Qualifications, Experience & Knowledge:

1. Education:
   1. A bachelor’s degree or equivalent work experience in advertising, visual art, or a closely-related field.

1. Skills and Experience:
   1. A minimum of 5+ years experience and a portfolio that makes creatives do a double take. 
   2. Strong ability to work as a team and independently.
   3. Production/on-set experience is required for the senior position.
   4. Strong leadership abilities with a desire to mentor junior creatives.
   5. Some supervisory experience preferred.
   6. Associated with highly-awarded creative output

The salary range for this position is listed below. Where an employee or prospective employee is paid within this range will depend on a variety of factors, including but not limited to budget, relevant experience, qualifications, and tenure in similar roles. Consideration may also be given to internal salary data for current or former employees in the same or similar positions.

Salary Range: $90,000 - 110,000 annually

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a strategic and dynamic Director, Business Development to join our fast-growing team. As a key individual contributor, you will own a regional territory, driving net-new business and negotiating deals. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize parking and beyond with cutting-edge AI and computer vision technology. You'll leverage your relationship-building skills and network to drive growth and impact.

What you'll do

• Own the full sales cycle in your assigned regional territory (Minneapolis) from prospecting and relationship development to negotiation and close
• Identify and develop net new business opportunities through multiple lead generation channels including cold outreach and networking events
• Use a consultative approach to uncover pain points and translate them into customized, solution-oriented proposals
• Lead client presentations, including discovery sessions and proposal delivery
• Build upon and create new relationships across key stakeholder groups
• Work cross functionally with teams on underwriting and financial modeling
• Collaborate with cross-functional teams such as marketing, operations, and legal to align efforts to overall business goals
• Monitor and manage pipeline development and sales performance metrics in CRM to drive continuous improvement
• Stay up to date on industry trends and emerging technologies to inform business development strategies and initiatives
• Travel regionally to support clients and prospecting as needed

What we're looking for

• 8+ years in B2B business development, sales, or related roles
• Experience selling into asset managers, ownership groups, or other real estate partners
• Demonstrated ability to create new relationships and leverage existing ones to generate opportunities and accelerate deal velocity
• Strong understanding of P&L and creative deal structuring
• Proven track record of meeting or exceeding quota in net-new, greenfield territories
• Skilled in managing complex, multi-threaded deals with strong negotiation and closing capabilities
• Apply a creative approach to communicating value propositions across diverse audiences
• Data-literate with experience in pipeline management and forecasting
• Proficient in sales tools and CRM platforms, such as Salesforce
• Ability to travel regionally

While not required, these are a plus:

• Experience selling within the proptech, mobility, or related industries

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $145,000.00 USD to $165,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

Toast offers an all-in-one platform that helps restaurateurs and retailers operate their business, increase sales, engage guests, and keep employees happy. As a District Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Director of Retail Sales and will hire, build, and coach a team of Retail Territory Account Executives who are working everyday to transform the way grocery stores, bottle shops, and convenience stores operate. You’ll work closely with your sales team to understand the Retail operators’ unique needs, and you’ll work closely with the product team to build solutions that help Retailers thrive.

This is a remote opportunity based out of Minneapolis, MN with travel expectations up to 35 percent of the time.

A day in the life (Responsibilities) 

• Hire, develop, motivate, and manage a quota-achieving sales team
• Coach your team on a full cycle sales process. This includes coaching on how to conduct efficient discovery meetings, live demos, and craft a solution proposal that best meets the prospective customer’s needs
• Spend time coaching and empowering your team through field visits that include walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas
• Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
• Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
• Accountable for the new business growth across your assigned district  

What you’ll need to thrive (Requirements)

• 5+ years of sales experience in a sourcing and/or closing role
• 3+ years of leadership experience
• Proven track record of success
• Passionate with the ability to inspire and motivate those around them
• Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

What will help you stand out (Nonessential Skills/Nice to Haves)

• Management experience building customer-facing, quota-achieving full cycle sales teams
• Experience working in a tech environment
• Experience working in a fast-paced, high growth environment
• Experience working in a retail environment
• Proven track record of creating a winning culture that performs at a high level 

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

As an Account Director at SixSpeed, you will take a leadership role in shaping the success of the agency, managing high-profile client relationships, and driving innovation within the creative and strategic deliverables.  As the visionary and results-driven leader, with a passion for client relationships, strategic direction, and team management, you will be given the transformative opportunity to shape the future of the agency and grow our clients’ businesses. Being a strong collaborator is essential, as we treat our clients as an extension of SixSpeed and our internal team members as family. We are looking for a confident, yet humble, leader to help us take one of our largest, longest standing clients to the next level.  

THE TASK AT HAND

• Analyze any project’s performance and provide clients with strategic insights and recommendations for improvement
• Identify new business opportunities and contribute to business development efforts
• Stay at the forefront of industry trends and evolving advertising and marketing strategies
• Provide exceptional customer service and act as the primary point of senior level contact for key clients
• Deliver influential client presentations and proposals, driving growth and client satisfaction
• Oversee annual account panning and financials for each client portfolio
• Establish and maintain credibility and leadership with the client through strategic thinking and the use of sound judgment when solving problems
• Lead strategic planning and thought leadership with internal team and clients
• Establish and nurture strong, long-term client relationships by understanding their goals, objectives, and expectations
• Collaborate with clients to develop high-level advertising and marketing strategies and oversee their execution
• Ensure the successful delivery of complex integrated advertising projects, exceeding client expectations
• Lead a team of Account Supervisors, Account Executives, and Coordinators, guiding their professional growth and ensuring team success
• Provide leadership/motivation and convey the vision and values of SixSpeed Account Management 

WHO YOU ARE

• 10+ years of account management / client management experience within an agency
• Bachelor's degree in strategic communications, marketing, or related field
• Exceptional communication and negotiation skills, with the ability to inspire and influence teams and clients
• Strong strategic thinking, project management, and organizational abilities.
• In-depth knowledge of the advertising and marketing industry, emerging trends, and best practices
• Outstanding problem-solving skills, with a strong analytical and data-driven approach
• Demonstrated creativity in developing innovative solutions to client challenges
• Proven track record of consistently meeting or exceeding sales and performance targets
• Proven leadership with multiple client relationships and internal team
• Excellent ability to develop team members skills and leads by example
• Exemplifies the ability to teach and lead team members to grow, develop, present, and sell in strategic work
• Ability to grow, develop and teach marketing acumen to internal teams
• Excellent financial acumen and ability to teach and lead team members to manage account forecast and financials
• Proven understanding and leadership of the SixSpeed process
• Big picture/ strategic thinker

To be what others can’t, you have to do what they won't. We are SixSpeed, a full-service advertising agency that is employee-owned, audience-first, and built to deliver big ideas at speed. We're here to make the world's most adventurous brands impossible to imitate. 

This role offers a salary range of $110,000 to $140,000 per year. The final offer will be determined based on the candidate's experience, skills, and qualifications as they relate to the requirements of the position.

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the Human Resources Department at 1.888.862.8818 or 1.310.857.3020.

About Us

The Honest Company (NASDAQ: HNST) is a personal care company dedicated to creating cleanly-formulated and sustainably-designed products spanning categories across diapers, wipes, baby personal care, beauty, apparel, household care and wellness. Launched in 2012, the Company is on a mission to challenge ingredients, ideals, and industries through the power of the Honest brand, the Honest team, and the Honest Standard. For more information about the Honest Standard and the Company, please visit www.honest.com.

Our Mission

We're on a mission to empower people to live happy, healthy lives. We're a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all. 

The Role

• We’ve kicked off the search for a Director, Flushable Wipes who will lead the development and execution of brand and category strategies that establish Honest as a leading, differentiated brand in the flushable wipes category. This role will be responsible for accelerating profitable growth, expanding household penetration, and building long-term brand equity through strong consumer insight, disciplined execution, and cross-functional leadership.
• This leader will own the strategic direction of the Flushable Wipes business, partnering closely with Sales, Innovation, Supply Chain, Finance, and Marketing to drive market share growth across retail and eCommerce channels. The role requires a balance of strategic thinking and operational excellence to scale a high-growth business while building sustainable competitive advantage in a category undergoing rapid evolution and consumer education.

What you’ll do:

• Lead development of the overall Flushable Wipes brand and category strategy, defining long-term growth opportunities aligned with Honest’s Adult Operating Unit priorities and broader company growth objectives.
• Own the development and execution of annual and long-range growth plans, including innovation strategy, portfolio architecture, pricing strategy, and media priorities.
• Translate deep consumer, shopper, and competitive insights into differentiated strategies tha expand category relevance and drive adoption among new users.
• Own business performance, including evaluating results, diagnosing opportunities and risks, and adjusting plans to deliver against revenue, margin, and market share goals.
• Partner with Supply Chain, Sales Planning, and Finance to inform demand forecasting and actively participate in monthly S&OP processes, ensuring forecasts reflect business strategy, innovation timing, promotional plans, and market dynamics to support strong in-stock performance and efficient inventory management.
• Lead cross-functional alignment across sales, finance, analytics, legal, regulatory, supply chain, and creative teams to deliver integrated business plans and ensure strong execution across channels.
• Partner closely with Sales and Category Management to shape customer strategies, lead brand inputs to key retailer meetings, and strengthen both in-store and online shopper experiences.
• Lead flushable wipes strategic product pipeline development identifying opportunities to expand the category, optimize assortment, and prioritize investments based on long-term value creation.
• Deliver strategic guidance and prioritization to cross functional partners on the creative and integrating marketing and communications teams on the execution of packaging and marketing campaigns/ assets ensuring strong shopability, clear product benefits, and strong reinforcement of Honest’s differentiated positioning.
• Partner with media and digital teams to develop effective awareness and conversion strategies across retail media, Amazon, and national campaigns, ensuring investments drive both brand equity and commercial results.
• Own P&L inputs and financial performance management, partnering with Finance to ensure disciplined decision-making and profitable growth.
• Deliver clear, concise business updates and strategic recommendations to senior leadership, proactively identifying opportunities and risks.
• Mentor and develop brand team members, fostering strong ownership, accountability, and collaborative leadership.
• Other duties as assigned by management.

You’ll love this job if you’re:

• A strategic operator and general manager. You connect consumer insight, brand strategy, and financial outcomes into clear, scalable action plans.
• A category and brand builder. You are energized by growing businesses that require consumer education, behavior change, and long-term brand building.
• A strong cross-functional leader. You bring teams together, influence without authority, and create alignment across diverse stakeholders.
• Commercially minded. You balance brand ambition with operational realities and profitability.
• Highly organized and execution-focused. You move seamlessly between long-term strategy and day-to-day execution.
• Adaptable and ambitious. You thrive in evolving environments and are motivated by building something meaningful at scale.

What you’ll need:

• Bachelor’s degree
• 10+ years experience in brand management, marketing, or general management within a leading CPG organization with both Innovation and activation experience.
• Proven track record of owning and growing a business or category with measurable impact on revenue, market share, and profitability
• Strong strategic and analytical capabilities, with experience translating insights into actionable growth plans
• Experience leading cross-functional teams and influencing senior stakeholders in complex organizations
• Experience working with major retail partners (mass, club, drug, grocery) and eCommerce platforms, including Amazon
• Strong understanding of portfolio management, innovation development, and commercialization processes
• Experience managing packaging restages or product renovations
• Excellent communication skills with the ability to synthesize complexity and present clearly to executive leadership

Bonus points for:

• MBA or similar advanced degree
• Experience in personal care, hygiene, or adjacent consumer health categories
• Experience scaling emerging or high-growth categories
• Experience launching or managing national marketing campaigns
• Experience working in categories requiring consumer education or behavior change
• Tik Tok Shop Channel Experience

Compensation

The pay range for this role is $192,000 - $220,000. Actual compensation is based on many factors including but not limited to depth of experience, skill level, ability, knowledge, education, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total rewards package for this position may also include base, annual incentive plan, benefits, retirement plan, equity, and Employee Stock Purchase Plan.

Benefits & Perks

At Honest, we’re all about investing in our people. We’re dedicated to providing a benefits package that supports your well-being, growth, and balance. Check out our benefits and perks we offer to help you thrive both in and out of the office:

• Comprehensive Health & Wellness 🏥: We’ve got you covered with top-tier health, dental, and vision plans to keep you and your family feeling great.
• 401k with Company Match 💰: Your future matters to us. We match your 401k contributions to help you secure a strong financial future.
• Wellness & Fitness 💪: Stay healthy with a monthly fitness reimbursement and, for those in our Playa Vista office, an onsite gym to keep you active and energized.
• Work-Life Balance ⚖️: We value your time. We provide a generous and flexible vacation policy to relax, recharge, and spend time on what matters most.
• Family-Friendly Leave 👶: Growing your family? We offer generous maternity and paternity leave to support you during this exciting journey.
• Ownership & Equity 💼: Ownership isn’t just a mindset here—it’s real. Every full time employee is granted equity, giving you a direct stake in our future. When we win, you win.
• Education Reimbursement 🎓: We’re committed to your growth—whether it’s for professional development or a new passion, we offer education reimbursement to help you learn and level up.
• Pet Insurance 🐾: We love your furry family members too! Our pet insurance ensures your pets are taken care of, because they’re part of the family.

Please note: Benefits offerings may vary based on the position and geographic location.

California Privacy Rights Notice for Californian Job Applicants and Prospective Talent

Effective Date: January 1, 2020

Under the California Consumer Privacy Act of 2018 (“CCPA”), The Honest Company, Inc. (“Honest” or “us” or “we”) is required to inform California residents who are our job applicants or prospective talent (together “job applicants” or “you”) about the categories of personal information we may collect about you and the purposes for which we use this information.  Click here if you are a California resident to read disclosures required by the CCPA. Note this notice applies only to personal information that is subject to the CCPA. 

Categories of Personal Information We Collect. We may collect the following categories of personal information about our job applicants, who are California residents:

• Name
• Signature
• Social Security Number
• Email and mailing address
• Telephone number
• Education
• Employment history

How We Use Job Applicants' Personal Data.  We use and disclose the personal information we collect for our business purposes.  These business purposes include, without limitation:

• Processing evaluating your application to determine your qualifications for the role to which you’ve applied, and communicating with you about your application, including to check references or your background, and communicate with you about other jobs that may interest you.
• Other business purposes as identified in the CCPA, which include:
• Auditing related to our interactions with you; 
• Legal compliance
• Detecting and protecting against security incidents, fraud, and illegal activity;
• Debugging;
• Performing services for us, such as analytics;
• Internal research for technological improvement; and
• Internal operations.

Other Interactions with The Honest Company.  More information about our privacy practices can be found in our Privacy Policy, which is incorporated herein by reference.

Contact Us.  For questions or concerns about our Privacy Policy, please contact us at privacy@honest.com.

#LIHybrid

Managing Director

Location: Chicago, Atlanta, Dallas, Minneapolis,
Reports To: Executive Leadership
FLSA Status: Exempt

Role Overview

A Managing Director is a business leader first. You are accountable for building and running a meaningful slice of the firm, usually a Service Line, portfolio of accounts, or a major capability area. You own growth, margin, delivery quality, and leadership culture. This role sits at the intersection of market, client, and talent. You set direction, create commercial momentum, ensure delivery excellence, and develop leaders who can scale the business beyond you.

Success in this role requires strong judgment, high standards, and the ability to operate across three time horizons at once: this quarter’s results, next year’s pipeline, and the multi-year build of capability and leadership depth.

What You Own

Growth and Commercial Performance

You are directly accountable for revenue growth and the underlying engine that produces it.

• Own a revenue and margin target and deliver against it with disciplined forecasting
• Build and maintain a healthy pipeline across existing clients and new logo pursuits
• Lead complex pursuits-- qualification, deal strategy, pricing, staffing model, and close
• Develop account expansion strategies that move relationships from project-based to partnership-based
• Translate market signals into clear offerings, packaging, and positioning
• Partner with Sales on territory strategy, win themes, and consistent pipeline hygiene
• Drive a culture where business development is a normal leadership behavior, not a separate department

Client Outcomes and Executive Trust

You are expected to operate credibly with executives and maintain durable relationships.

• Serve as executive sponsor for priority accounts, ensuring senior access and long-term health
• Build C-suite relationships rooted in outcomes, not activity
• Hold a high bar on delivery quality, clarity of scope, and measurable impact
• Identify and correct risk early: scope creep, misaligned expectations, delivery drift, or team breakdown
• Step in when needed to reset a client relationship, renegotiate scope, or re-staff for success
• Ensure the firm consistently brings points of view, not just delivery capacity

Delivery Excellence at Scale

You are not running every project, but you are responsible for the system that makes projects succeed.

• Establish delivery standards and enforce them consistently across engagements
• Ensure engagements have clear goals, a sound plan, disciplined governance, and visible outcomes
• Build repeatable models for staffing, estimation, and quality control
• Drive strong engagement leadership habits: stakeholder management, transparency, and escalation
• Oversee the health of the portfolio, not just individual engagements
• Ensure delivery performance ties back to margin and client satisfaction, not just “getting it done”

People Leadership and Talent System Ownership

A Managing Director builds leaders and makes talent decisions with clarity.

• Lead and develop senior leaders (Directors, Principals, Engagement Leads, Capability Leads)
• Set expectations for leadership behaviors, coaching discipline, and performance management rigor
• Own succession planning for key roles and critical accounts
• Partner with HR and Recruiting on workforce planning tied to pipeline and capability strategy
• Make decisive calls on performance, promotion readiness, and role fit
• Ensure the talent system is fair, consistent, and tied to measurable impact
• Build a culture of direct feedback, high standards, and follow-through

Service Line and Capability Strategy

You shape what the firm is known for, and you build the bench to deliver it.

• Define strategic priorities for the Service Line or portfolio: where to play and how to win
• Evolve offerings based on client demand, delivery learnings, and competitor movement
• Build reusable assets: playbooks, accelerators, training paths, and delivery patterns
• Invest in capability depth: expertise, thought leadership, and delivery quality at scale
• Drive cross-Service Line collaboration to sell and deliver integrated work
• Maintain a clear point of view on the market and communicate it internally and externally

Operational Discipline and Governance

You are accountable for predictable execution, not heroic recovery.

• Own forecasting accuracy, staffing health, utilization balance, and margin management
• Ensure strong operating cadence: pipeline reviews, account reviews, portfolio health checks
• Identify constraints early: skill gaps, staffing shortages, capacity risk, underperforming accounts
• Ensure compliance with internal policies and client requirements
• Partner with Finance on pricing guardrails, margin targets, and performance reporting
• Make tradeoffs explicitly and communicate them clearly to leadership

What Great Looks Like (Outcomes and Signals)

Business Outcomes

• Consistent growth in revenue and gross margin for the owned portfolio
• Increased share of wallet in strategic accounts
• Higher ratio of repeatable work and multi-quarter engagements
• Improved forecast reliability and reduced last-minute staffing chaos
• Strong promotion pipeline and reduced leadership single points of failure

Client Outcomes

• Executives proactively pull you into new opportunities
• Clear, measurable impact and strong renewals or expansions
• Fewer escalations because problems are caught early and corrected fast
• Strong delivery reputation: the firm is trusted with harder work

People Outcomes

• Senior leaders in your area consistently develop talent and manage performance
• High retention among top performers
• Clear accountability norms and fewer “gray zone” expectations
• People understand what good looks like and how to get there

Key Interfaces

• Executive leadership team
• Sales and account leadership
• Service Line and capability leaders
• HR (performance, promotions, workforce planning)
• Finance (forecasting, pricing, margin)
• Marketing (thought leadership, positioning)
• Client executive stakeholders

Required Experience and Capabilities

• 12–15+ years in consulting, professional services, or equivalent leadership roles
• Demonstrated ownership of revenue growth, margin, and forecasting
• Track record of winning and expanding executive relationships
• Experience leading senior leaders and scaling teams
• Strong understanding of delivery economics: pricing, staffing mix, utilization, margin levers
• High-confidence executive communication and presence
• Ability to make clear calls with imperfect information

Leadership Expectations

This role requires more than being strong at delivery or sales. You are expected to set the tone.

• Operate with clarity and accountability
• Raise standards without creating chaos
• Be direct, fair, and consistent in talent decisions
• Build trust through follow-through and clean communication
• Stay close enough to the work to know what is real, but high enough to scale it
• Put the firm’s long-term credibility above short-term convenience

Working Conditions

• Travel based on client and business needs
• Evening and weekend hours as needed, tied to client commitments, executive meetings, or key pursuits

Elevens, as we call ourselves here, are curiously smart, purposefully scrappy, and dedicated to the highest standard of quality. By being true to ourselves and others, we create a respectful environment that enhances collaboration, drives growth through high expectations, and ensures alignment with our core values. Inspire11 is more than a modern business and technology consulting firm; we're a revolution. We work differently — and it shows. Every move we make is tied to measurable value, and our success aligns with our clients’ success. We partner to simplify the complex, solve sustainably, and stay ahead by continuously pushing our own thinking forward. Value creation isn't something we talk about — it's something we live, every day.  

At Inspire11, we're not just offering a job; we're providing a platform for you to transform the future. You'll feel right at home here if you think differently, build boldly, and lead with impact. We're a place where your unique perspective is valued, your boldness is celebrated, and your potential is unleashed. 

• Growth Through Challenge:  We hold ourselves to the highest standards of excellence and accountability. At Inspire11, we are committed to delivering exceptional results and empowering our employees to take ownership of their work and drive meaningful impact. You'll work alongside elite consultants who challenge you to expand your skills and think even more creatively. 

• The Autonomy to do Your Best Work: Here, outcomes matter more than outputs. It's about the value we create. You'll have the autonomy to shape your work, drive decisions, and make an impact—not just for our clients but for your growth. You'll be challenged to think strategically, anticipate needs, and solve problems. Bold thinking, creative approaches, and challenging conventional wisdom are part of our DNA. Our clients rely on us to lead them into what's next. 
• Diverse Perspectives Driving Innovative Solutions: We champion inclusivity and authenticity, knowing that diverse perspectives drive better solutions. You'll be encouraged to bring your whole self to work, knowing that's where true innovation happens. We also believe that doing great work should be fun. Our culture thrives on energy, camaraderie, and appreciating the unique contributions that make Inspire11 an amazing place. Our teams get energy from being the best they can be. 

Inspire11 is unable to sponsor employment visas at this time. Applicants must be legally authorized to work in the U.S. at the time of application and throughout the duration of employment. 

Inspire11’s Privacy Policy: https://www.inspire11.com/privacy-policy/  

U.S. Compensation & Benefits  

Compensation at Inspire11 
Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.   

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation.  

The base salary range for this position is $150,000 to $300,000.

Managing Directors are eligible for performance-based bonus compensation. Bonus opportunity is tied to Service Line revenue performance, portfolio margin, and overall firm results. Total compensation is designed to reward sustained business growth, strong client outcomes, and effective leadership.

Bonuses 
We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.   

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides to award annual bonuses, the Leadership Team will grant them to employees in good standing based on the same factors discussed in the previous paragraph, while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.   

Options or Other Equity in Inspire11 
Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendations, and leadership approval. These options have a vesting period associated with them.  

Benefits 
Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:   

• Medical insurance plans, 
• Dental insurance plans, and  
• Vision insurance plans.  

Full-time employees are eligible for the following benefits provided wholly by the Company:  

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 
• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 
• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;   
• A connectivity stipend of $325 annually; 
• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things.  

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions up to 3% of an employee’s salary.  

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:   

• Flexible savings accounts
• Limited-purpose flexible savings accounts  
• Healthcare savings accounts
• Dependent care savings accounts  
• Commuter benefit accounts  

Paid Time Off and Leave 
Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.   

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.   

Inspire11 offers paid parental leave to full-time employees who have been with the company for at least one year. Birthing parents are eligible for up to 12 weeks of paid parental leave, while non-birthing parents are eligible for up to 6 weeks. Short-term disability (STD) benefits are also provided following childbirth. When combined with PTO and STD, birthing parents may receive a total of 18–20 weeks of paid leave. Lastly, Inspire11 has eight paid holidays.  

Other Benefits 
Inspire11 also maintains other programs that provide additional benefits to employees, such as:   

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 
• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 
• Regular gifts of Inspire11 clothes, office items, and swag.  

Disclaimer 
This document applies only to the United States and to Inspire11 LLC, not our worldwide partners.  

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.  

EEOC 
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need assistance or a reasonable accommodation during the application process, please contact us at hr@inspire11.com, or inform your recruiting partner.