Equity Research Jobs in Michigan.
All active Equity Research roles based in Michigan.
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
The Senior Advertising Manager’s primary responsibility is to work client-facing, with a specific book of commerce clients to create, manage, optimize, report on, and present full funnel marketing campaigns. In this role, you will work directly with a variety of large Brands across multiple global Amazon markets and different product categories. You will also play a major role in crafting budget strategies, driving sales and enhancing brand awareness on Amazon, Walmart and other commerce platforms.
Responsibilities:
- Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients
- Create, implement, manage, and report on advertising strategies that align with client goals
- Collaborate with internal and external stakeholders to maximize performance for the client’s business
- Proactively research industry trends and best practices and communicate internally to knowledge share
- Engage frequently and professionally with clients via email/slack, phone, and in-person video meetings
- Strategic thinking, detail oriented execution, and insightful data analysis to identify areas of opportunity and deliver sales-driving initiatives
- Utilize Amazon Attribution and Amazon Marketing Cloud to gain additional insights to increase performance
- Mentor more junior Advertising Managers
About You
The essentials:
- Amazon Performance Advertising experience with knowledge of developing strategic full funnel strategies to grow brands
- 4+ years’ experience with Amazon digital advertising; with an emphasis on paid search and display advertising
- Strong large-client facing experience
- Amazon advertising accreditation at the date of hire or commitment for accreditation within 30 days of hire
- Experience with Amazon SaaS Advertising Technologies
- Advanced understanding of PowerPoint, Excel, and Word or Google Slides, Docs and Sheets
- Excellent attention to detail and accomplished verbal and written communication skills
- Analytical and strategic capabilities
- Multitasking expertise with the ability to organize projects and establish priorities
Not a must, but a plus:
- Agency experience with a focus on Amazon programmatic display advertising, Amazon Demand Side Platform and Amazon search
- Adept at learning new software programs and tools and incorporating AI into workflows
- Experience using bid management tools
- Additional marketplace experience such as Walmart, Target, Instacart
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
#LI-Remote #LI-OG1
What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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Field Application Scientist, Chicago
As a Field Application Scientist (location - Chicago) you will be engaging with customers daily and delivering system usage training at customer sites, while providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will be a key contact, in conjunction with in-house Technical Support, for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with 10x Genomics’ products.
What you will be doing-
Communicate:
- Acting as the main point of contact between the customer and company
- Keep customers apprised and trained on advancements in 10x technology and software
- Coordinate and perform customer site trainings and demonstrations
- Identify, document and communicate customer issues; complaints or concerns to management
- Contribute to documentation with the goal of expanding support content
Connect:
- Scientifically partner with customers as they develop their research utilizing 10x technologies
- Collaborate in scientific discussions with customers, cultivating long term relationships
- Create and maintain positive working relationships with customers (Key, is the ability to manage expectations while exceeding the customer’s needs)
- Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to Marketing and Product Development teams
Support:
- Troubleshoot issues related to user's technical skills, sample preparation and processing, biochemistry/assay design, experimental design, software and instruments
- Interpret customer needs and identify the proper issue escalation pathway within 10x
- Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)
- Handle potentially stressful situations calmly and adroitly
Minimum Requirements:
- Extensive experience in molecular biology, biochemistry, genomics or genetics
- Demonstrable knowledge and experience with NGS workflows and data analysis software and associated analysis software
- Hands on proficiency with common molecular biology bench techniques
- Hands-on proficiency with histology techniques including tissue processing, sectioning, and embedding
- Clear vision of and commitment to providing outstanding customer service
- Excellent organizational, analytical, and systematic troubleshooting skills
- Strong written and verbal communication skills
- Outstanding presentation and training skills
- Ability to maintain records for customer sites and provide high level feedback to management
- Willingness to travel up to 60%
Preferred Qualifications:
- Ph.D. or 6-8 years’ experience preferred in Chemistry, Biochemistry, Molecular Biology or Genetics
- Experience with spatial gene expression or protein assays is highly desirable
- Previous customer facing experience
- Familiarity with SFDC software
- Ability to work independently and as part of a team towards corporate goals
Below is the base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one’s skills, qualifications, and experience. At 10x, base pay is also just one component of the Company’s total compensation package. This role is also eligible for 10x’s equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. During the hiring process, your 10x recruiter can share more about the Company’s total compensation package.
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
Please be aware of recruitment scams impersonating 10x Genomics. All recruiting communication will come from email addresses @10xgenomics.com. We also want to encourage you to apply to 10x Genomics positions directly on our careers site, Careers.10xgenomics.com or from reputable third party sites, such as LinkedIn or Indeed. We will never request payment or sensitive personal information during the recruiting process.
Ready to apply?
Apply to 10x Genomics
Senior Product Manager, Theft Solutions
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Manager, Theft Solutions who will drive the strategic direction and execution of Geotab's expansion into theft awareness, detection, and recovery solutions. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Product Manager, Theft Solutions, your key area of responsibility will be identifying and scaling end-to-end products that leverage Geotab's telematics platform, real-time data insights, and predictive analytics to prevent vehicle and asset theft, enable rapid recovery, and reduce insurance costs. You will need to work closely with hardware engineering, software development, data science, commercial teams, and external partners.
To be successful in this role you will be an entrepreneurial self-starter with a tolerance for ambiguity and the ability to iterate rapidly based on customer feedback. In addition, the successful candidate will have strong analytical and project management skills with an ability to translate complex telematics insights into compelling customer value and manage multiple timelines to ensure timely results.
How you'll make an impact:
- Market Discovery & Customer Insights: Conduct comprehensive customer discovery to understand theft vulnerabilities, recovery workflows, and decision criteria across fleet segments (commercial, rental, asset tracking, logistics). Uncover latent needs and willingness to pay for prevention and recovery solutions. Research competing theft prevention and recovery platforms.
- Product Strategy & Positioning: Define the theft solutions product strategy, including feature set, pricing model and market segmentation. Position Geotab as the preferred telematics platform for theft prevention and recovery.
- Feature & Requirement Definition: Translate customer needs into detailed product requirements. Partner with data science to define theft detection algorithms (behavioral anomaly detection, location pattern analysis, risk scoring). Establish monitoring and observability to measure solution efficacy and refine models post-launch.
- Roadmap Management: Own the theft solutions product roadmap, aligning hardware, firmware, cloud, mobile, and business intelligence teams on phased delivery. Identify partnership opportunities to integrate Geotab insights into existing workflows.
- Execution & Delivery: Drive end-to-end product delivery from requirements to launch, managing dependencies, priorities, and release readiness. Track market performance post-launch, including adoption, retention, and revenue contribution, using data to accelerate iteration and close gaps between roadmap intent and customer outcomes.
What you'll bring to the role:
- 7–10 years of Product Management experience, ideally spanning IoT and SaaS environments.
- Demonstrated experience bringing a new product or feature from discovery to market launch with measurable customer adoption.
- Expertise in Telematics & Connected Devices, specifically how GPS, CAN data, and diagnostics are leveraged for predictive analytics and real-time alerting.
- Theft & Loss Prevention knowledge, including vehicle theft mechanisms, recovery workflows, and anti-theft technologies like immobilizers and trackers.
- Strong analytical ability to synthesize data signals (alerts, location history, behavioral patterns) into prioritized insights and user-centric tools.
- Excellent communication and negotiation skills, with the ability to influence cross-functional teams and explain technical capabilities to non-technical stakeholders.
- Bachelor’s degree in a related field or equivalent experience; background in fleet management or insurance technology is preferred.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Software Developer who will be a crucial part of the Optimization Apps team, responsible for the Routing & Optimization applications. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Software Developer, your key area of responsibility will be writing scalable, high-quality, and secure software while ensuring the functionality, performance, reliability, and system architecture for each assignment. You will need to work closely with Leads, senior leaders, junior team members, and the technical support staff and resellers. To be successful in this role, you will be a strong team player with an entrepreneurial mindset and the ability to engage with all levels of the organization. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective solutions, and manage projects through to completion.
How you'll make an impact:
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Listen and contribute to design discussions and make detailed notes and documenting requirements and technical design.
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Provide guidance to more junior team members, sharing knowledge across the teams.
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Write scalable, high quality and secure software in a variety of programming languages and environments, such as C#, JavaScript, SQL.
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Perform quality assurance by doing peer review, ensuring coding standards are followed, looking for logic errors and other bugs.
- Analyze call stacks, trace files, performance data to troubleshoot and identify the root cause of bugs.
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Participate in development of prototypes, minimum viable products and proofs of concept.
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Research new language features, frameworks and other relevant technologies and offer recommendations to Leads and senior leaders.
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Provide assistance to our support staff and resellers from a technical perspective. This may be in the form of on-call or ad-hoc questions relating to how certain features work or verifying the behaviour by reviewing code.
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Assist in defining best practices to be used in the team.
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Provide design documents and documentation to ensure efficient maintenance and code reuse.
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Ensure the functionality, performance, scalability, reliability, realistic implementation schedules and system architecture for each assignment.
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Participate in a 24x7 on-call rotating schedule (if applicable).
What you'll bring to the role:
- 5-8+ years of required previous experience as a Software Developer using object-oriented programming to build scalable applications.
- Post-Secondary Diploma/Degree, with a specialization in Computer Science, Software Engineering, or a related field.
- Experience with C#, .Net 6+, and cloud technologies.
- Experience with Postgres database design, optimization, and writing queries.
- Working knowledge of Docker and Kubernetes is required.
- Expert knowledge with optimizing databases (e.g. MySQL).
- Proficiency in Git (or some other distributed source control tool) and are comfortable with resolving merge conflicts and branching strategies.
- Strong team player with the ability to engage with all levels of the organization.
- Strong analytical skills with the ability to problem-solve to well-judged decisions.
- Bachelor of Computer Science, Electrical/Software Engineering or other related degrees.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
Sr. Solutions Architect - Public Sector (SLED)
FEQ427R139
Mission
Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.
The impact you will have:
- Partner with the sales team to help customers understand how Databricks can help solve their business problems
- Provide technical leadership for customers to evaluate and adopt Databricks
- Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
- Build and present references architectures, how-tos, and demo applications for customers
- Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
- Travel to customers in your region
What we look for:
- 8+ years in a customer-facing pre-sales, technical architecture, or consulting role
- Experience designing and architecting distributed data systems
- Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
- Experience supporting Public Sector clients
- Have built solutions with public cloud providers such as AWS, Azure, or GCP
- Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
- Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
- [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
- US Citizen
Pay Range Transparency
Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Ready to apply?
Apply to Databricks
US Program Associate
GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.
Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!
Location: Michigan, US
For this role, we are looking for candidates based in Michigan with a preference for those based in Detroit or the metro Detroit area
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
- Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
- Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
- Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
- Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to: US Program Manager
Level: Associate
Travel Requirement: This role will require commuting within a candidate’s base location. 3-4 days per month in order to support in-person activities related to community outreach and program launch. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. Costs incurred for work-related travel will be reimbursed.
What you’ll do:
This position will primarily support Rx Kids, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in 18 communities in Michigan and is expanding to multiple new locations across the state, including the Detroit Metropolitan Area. This role is expected to work closely with our program partners, including Michigan State University, University of Michigan, and local community partners. Key responsibilities are described below (please note that percentage breakdowns are approximate and may vary):
Recipient Experience & Customer Service (40%)
- Support customer service, including directly supporting recipients via an email-based help desk and through phone support
- Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
- Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
- Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
- Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
- Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Community Engagement (40%)
- Cultivate and maintain relationships with implementing partners, key community members, and local service organizationsServe as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
- Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
- Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
- Collaborate with communication team members to develop and execute on storytelling plans
- Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
Direct Program Support (20%)
- Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
- Lead select operational processes, including overseeing a team of customer service agents and conducting recipient follow-up surveys
- Support other field ops processes, including verification and payments, and execution across various program stages
- Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
- Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
- Become an expert in the various tech systems used to support project execution and excellence
- Track and report operational and efficiency metrics
- May be responsible for managing other individuals, such as verification support staff
- Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
What you’ll bring:
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- Fluency in English is required, proficiency in Spanish, Arabic, or Bengali is a plus
- 2+ years of work or volunteer experience in a role that required project management and people management/coordination
- Exceptional communication, organizational, and time-management skills
- Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
- Ability to manage day-to-day operations and propose & implement process improvements
- Ability to quickly learn and become proficient in new technological platforms
- Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
- Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
- We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $74,900 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary, including bonus
- A robust health benefits plan (exact details will vary by country)
- Unlimited PTO (that we encourage staff to take!)
- Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
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