We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the Role

We are looking for an experienced engineer who thrives on solving "meta-problems"—fixing the tools and processes that other teams rely on. You will be responsible for designing and implementing high-leverage automation, managing enterprise tool rollouts (e.g., Postman, n8n), and defining the technical governance for our next-generation AI workflows.

Key Responsibilities

• Enterprise Automation & Platform Engineering:
  • Lead the implementation and maintenance of automation platforms (e.g., n8n) to orchestrate workflows across business units.
  • Design and optimize critical communication infrastructure (e.g., AWS SES, email delivery resilience) to ensure high availability for internal and transactional messaging.
• AI & "Vibe Coding" Governance:
  • Drive the technical strategy for AI adoption within engineering workflows.
  • Develop governance frameworks to ensure safe, compliant, and effective use of AI coding assistants and agents.
  • Build "Minimum Control Platforms" that balance developer freedom with security and operational risk requirements.
• Internal Tooling Standards:
  • Define and enforce usage standards for developer tools (e.g., Postman for API lifecycle), ensuring consistency across squads.
  • Conduct "Discovery Design" for new internal products, ensuring they are inclusive and scalable across different technical frameworks.
• Cross-Functional Technical Leadership:
  • Act as a technical reference for the domain, influencing architectural decisions beyond the immediate team. Mentor senior engineers and partner with stakeholders (ITSec, Privacy) to align technical solutions with company policies.

What are we looking for?

Technical Skills

• Solid Software Engineering Background: Proficiency in modern programming languages (Clojure, Java, or Python preferred) and distributed systems.

• Infrastructure & Cloud: Strong hands-on experience with AWS (specifically services like SES, Lambda, IAM) and Infrastructure-as-Code (Terraform/CloudFormation).

• Automation Mindset: Experience with workflow automation tools (n8n, Zapier, or custom orchestration engines) and API integration.

• AI/LLM Familiarity: Interest or experience in integrating LLMs/AI agents into developer workflows (e.g., Cursor, Copilot, internal AI agents).

• Advanced English

Behavioral & Strategic Skills

• Governance-Aware: You understand that "efficiency" must be balanced with "security." You can design systems that are safe by default without destroying developer velocity.
• Problem Solver: You are comfortable debugging opaque infrastructure issues (like email deliverability drops) one day and writing a strategic policy document the next.
• Multiplier: You enjoy documenting your work, creating "Golden Paths" for other engineers, and teaching others how to use the tools you build.

Location

• Durham, United States
• Miami, United States
• Palo Alto, United States
• Washington DC, United States

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Work Model for this Role

Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Location-Specific Disclosures

• Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $11,712 - $17,568

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Summary: This role involves providing the highest level of technical expertise and consulting on SAP Basis or SAP Web Application Server systems. The individual will establish infrastructure standards, evaluate system enhancements, and ensure quality assurance. The role also encompasses research and implementation of solutions for performance monitoring, tuning, and systems configuration, design, and implementation.

Responsibilities:

• Deliver expert consulting on SAP Basis or SAP Web Application Server systems to process teams and IT staff.
• Establish infrastructure standards and requirements for SAP systems.
• Evaluate, direct, and support system enhancements for SAP Basis and Web Application Server.
• Perform quality assurance functions for SAP systems.
• Research and implement solutions for system performance monitoring and tuning.
• Design and implement systems configuration for SAP functionalities.
• Provide technical engineering support to the SAP team.
• Act as a project leader or subject matter expert on projects/issues of medium to high complexity.
• Coach and mentor junior technical staff.

Required Skills:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or equivalent work experience.
• A minimum of 5 years of IT work experience in building enterprise applications.
• At least 2 years of experience with SAP systems.
• Extensive experience in operating systems and programming languages, such as ABAP, Java, and J2EE.
• Demonstrated knowledge across multiple technical areas and business segments.

#Ll:Onsite

• Leading architecture and technical decision‑making
• Designing secure, scalable, and well‑structured solutions
• Ensuring end‑to‑end quality (code, testing, observability)
• Mentoring the team and elevating engineering standards
• Working closely with stakeholders and product teams
• Valued tech stack: Java / React Js / Python / Go, microservices, cloud (GCP), Kubernetes, IaC, and modern DevOps practices.
•  

Mandatory:

• GCP
• Based in Atlanta, Georgia, with prior professional experience at The Home Depot (THD)

We Offer:

• 100% Nominal Scheme
• Legal Benefits
• Benefits Package
• Wellness Program
• Professional development plan
• Multicultural collaboration

Brenda Catzin

#LI-BC2

We are seeking a Data Engineer to join our dynamic team. The ideal candidate is an enthusiastic problem-solver who excels at building scalable data systems and has hands-on experience with Databricks, Looker, AWS, MongoDB, PostgreSQL, and Terraform. You will work alongside sales, customer success and engineering to design, implement, and maintain the operational data infrastructure that powers our analytics and platform offerings.

What you'll do:

1. Data Pipeline & Integration
• Design, build, and maintain end-to-end data pipelines using Databricks (SparkSQL, PySpark) for data ingestion, transformation, and processing.
• Integrate data from various structured and unstructured sources, including medical imaging systems, EMRs, Change-Data-Capture from SQL Databases, and external APIs.
2. Analytics & Visualization
• Collaborate with the analytics team to create, optimize, and maintain dashboards in Looker.
• Implement best practices in data modeling and visualization for operational efficiency.
3. Cloud Infrastructure
• Deploy and manage cloud-based solutions on AWS (e.g., S3, EMR, Lambda, EC2) to ensure scalability, availability, and cost-efficiency using IaC tooling (Terraform and Databricks Asset Bundles).
• Develop and maintain CI/CD pipelines for data-related services and applications.
4. Database Management
• Oversee MongoDB and PostgreSQL databases, including schema design, indexing, and performance tuning.
• Ensure data integrity, availability, and optimized querying for both transactional and analytical workloads.
5. Security & Compliance
• Adhere to healthcare compliance requirements (e.g., HIPAA) and best practices for data privacy and security.
• Implement error handling, logging, and monitoring frameworks to ensure reliability and transparency.
• Implement data governance frameworks to maintain data integrity and confidentiality.
6. Collaboration & Documentation
• Work cross-functionally with data scientists, product managers, and other engineering teams to gather requirements and define data workflows.
• Document data pipelines, system architecture, and processes for internal and external stakeholders.

About you:

• Education & Experience
• 7+ years of professional experience in data engineering or a similar role.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Technical Skills
• Databricks (Spark): Proven expertise in building large-scale data pipelines.
• Looker: Experience in creating dashboards, data models, and self-service analytics solutions.
• AWS: Proficient with core services like S3, EMR, Lambda, IAM, EC2, etc.
• MongoDB & PostgreSQL: Demonstrated ability to design schemas, optimize queries, and manage high-volume databases.
• SQL & Scripting: Strong SQL skills, plus familiarity with Python, Scala, or Java for data-related tasks.
• Soft Skills
• Excellent communication and team collaboration abilities.
• Strong problem-solving aptitude and analytical thinking.
• Detail-oriented, with a focus on delivering reliable, high-quality solutions.
• Preferred
• Experience in healthcare or imaging (e.g., DICOM, HL7/FHIR).
• Familiarity with DevOps tools (Docker, Kubernetes, Terraform) and CI/CD pipelines.
• Knowledge of machine learning workflows and MLOps practices.

The base salary range for this position is $120,000 - $180,000.  Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the Role

The Systems Performance team is part of the Computing Squad consists of two distinct workstreams —Orchestration and System Performance —each with its own approach and challenges on managing and improving the foundational infrastructure where the majority of the Nubank's workloads runs. 

The Performance team is focused on building deep diagnostic tools and performing high-level analysis to reduce latency,  infrastructure costs and increase services efficiency.

You will be responsible for leading complex performance investigations, identifying systemic bottlenecks, and driving efficiency across one of the largest JVM-based microservice architectures in the world.

Our core principles and behaviors include ownership, simplicity, veracity-first, teamwork, and a focus on quality over quantity. During a normal work day, you will interact with critical infrastructure layers, from the Linux Kernel and JVM internals to cloud-wide orchestration.

You'll be responsible for

• Leading Deep-Dive Investigations: Conduct high-level performance analysis to identify and resolve systemic bottlenecks across our global JVM-based microservices architecture.
• Optimizing Resource Efficiency: Drive initiatives to reduce infrastructure costs and latency by fine-tuning JVM parameters, Garbage Collection (ZGC, G1), and memory management (heap and off-heap).
• Building Diagnostic Tooling: Develop and implement advanced observability tools using eBPF, JFR, and Flamegraphs to provide real-time insights into kernel and runtime behavior.
• Kernel & Runtime Alignment: Bridge the gap between the Linux Kernel and the JVM, optimizing thread scheduling (CFS/EEVDF) and managing resource isolation (cgroups/throttling) within our Kubernetes environment.
• Architecting Scalable Solutions: Design and deliver innovative infrastructure improvements that address long-term performance challenges, ensuring our systems scale ahead of demand.
• Technical Mentorship & Culture: Share expertise on JVM internals and performance best practices with the wider Engineering team, fostering a culture of technical excellence and "quality over quantity."
• Root Cause Excellence: Deep dive into complex concurrency issues, lock contentions, and memory leaks, providing definitive fixes for high-impact technical debt.
• Strategic Collaboration: Work closely with the Computing Squad to align orchestration strategies with system performance goals, ensuring a seamless interface between infrastructure and workloads.

We are looking for a person who has

• Expertise in JVM Internals: Deep, low-level knowledge of the JVM is essential. You must understand how the JVM works "under the hood," including JIT compilation (C1/C2), class loading, and intrinsic methods.
• JVM Tuning & Garbage Collection: Extensive experience with GC algorithms (ZGC, G1, Shenandoah), including the ability to tune them for massive heaps and ultra-low latency requirements.
• OpenJDK Contribution (Major Plus): Previous experience contributing to the OpenJDK project or other low-level runtime environments is a significant advantage.
• Linux Kernel & Scheduling: Deep understanding of the Linux Scheduler (CFS/EEVDF), thread scheduling, and how the kernel manages high-concurrency Java workloads.
• Memory Architecture: Mastery of heap and off-heap memory management, including Direct Buffers, memory-mapped files, and diagnosing complex memory leaks.
• Advanced Diagnostics: Mastery of diagnostic tools such as Flamegraphs, JFR (Java Flight Recorder), eBPF, and performing large-scale heap dump analysis.
• Resource Isolation: Extensive experience with cgroups and the impact of CPU Throttling on JVM quotas within Kubernetes/EKS.
• Concurrency: Proven ability to diagnose and resolve complex concurrency problems, including lock contention and race conditions at the instruction level.
• Cloud Platforms: Knowledge of AWS infrastructure and its performance characteristics.
• Develops and delivers innovative solutions that address team-level or project-level challenges, focusing on medium and long-term impact
• Understand the technical aspects, capabilities, and limitations of our systems, contributing to discussions and improvements. 
• Anticipate technical and product issues, making appropriate design decisions to avoid them
• Is enthusiastic about sharing knowledge and mentoring others.
• Deep dive into a problem to identify root causes when prioritized.

 Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves 
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves 
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable.

Location for this opportunity (City, Country)

• Palo Alto, United States
• Miami, United States
• Washington DC, United States
• Durham, United States

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About Us

Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.

As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.

About the Role

Dorsia is seeking a Software Engineering Intern to contribute to initiatives across our core product platform and exploratory R&D efforts. In this role, you’ll work alongside Product and Design to help build, test, and iterate on features that support both member and partner experiences.

You’ll gain hands-on experience developing production systems, building prototypes, and collaborating within a fast-moving, high-growth environment. This is an ideal opportunity for someone eager to sharpen their technical skills while seeing firsthand how strong engineering execution powers product innovation and a premium user experience.

What You’ll Do

Software Development & Engineering Fundamentals

• Contribute to development tasks across Dorsia’s software stack
• Assist with implementation, testing, and maintenance of application features
• Participate in code reviews and engineering discussions
• Learn and apply best practices in software development

Product, Design & R&D Collaboration

• Collaborate with Product and Design partners on feature development or exploratory work
• Support prototyping, experimentation, and early-stage technical testing
• Contribute to technical documentation and exploratory analysis

The Winning Recipe

• Pursuing a Bachelor’s degree in Computer Science, Software Engineering, or related field (must have completed junior-level CS coursework)
• Foundational knowledge of software engineering principles
• Experience with at least one programming language (e.g., JavaScript, Python, Java)
• Experience using modern AI-assisted software development tools (e.g., Claude Code, OpenAI Codex, Cursor, GitHub Copilot, or similar)
• Strong problem-solving skills and technical curiosity
• Comfort working collaboratively across Engineering, Product, and Design

FSR Analyst

Minimum Secret Clearance Required

Locations: 

• Miami FL,
• Bragg NC,
• Vandenberg CA,
• CO Springs CO,
• Hawaii,
• Las Vegas NV,
• Newport News VA,
• San Diego CA,
• Camp Lejune NC,
• Washington DC,
• Shreveport LA
• Jacksonville FL,
• Tucson, AZ
• Fort Walton Beach, FL
• San Francisco, CA
• Juneau, Alaska

PVM, Inc. is looking for a skilled and experienced Field Service Representative (FSR) Analyst to join our team. In this role, you will partner with implementation teams to design, develop, and deploy advanced technical solutions that address our customers' most complex challenges. As an FSR Analyst, you will work directly with analysts to train and mentor users, troubleshoot technical issues, and create innovative use cases. Whether supporting users on-site worldwide or collaborating with colleagues in our offices, you will be instrumental in driving success and delivering meaningful results.

Responsibilities

• Deliver one-on-one desk-side training to analysts.
• Conduct classroom training sessions for analysts and operators.
• Support the Help Desk by addressing user inquiries and collaborating with the engineering team to resolve technical issues.
• Provide the engineering team with user feedback to enhance the product.  

Requirements

• Minimum of Secret Clearance
• Experience fusing intelligence capabilities in support of operations.

• Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.
• Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner.
• Ability to travel domestically and internationally 25% of the time.
• Ability to work independently and as part of a team.
• Strong knowledge of Excel.
• Military/Special Operation/Law Enforcement experience is a plus.

Tools

• Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration.

• Technical background with working knowledge of Python, Java and/or JavaScript/Typescript.

• Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry a plus.
• Strong knowledge of Excel

Skills

• Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
• Ability to travel domestically 25% of the time if needed
• Ability to work independently and as part of a team.

Why PVM?

At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth.

PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients’ missions as our own to make a difference in the communities we serve.

PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.