Overview
We are supporting a large scale Automated Mobile Robot program delivering materials line side across warehouse and plant floor environments. The program launches in North America with a planned global rollout. This role owns execution from pilot through scale.

Responsibilities
• Own end to end delivery of an AMR automation program
• Manage timelines, budget, risks, and dependencies
• Coordinate IT, OT, manufacturing, warehouse, safety, and vendors
• Lead onsite deployments in active production plants
• Manage pilot plant execution and rollout sequencing
• Communicate program status to executive and plant leadership

Required Experience
• 8 plus years of project or program management experience
• Manufacturing or plant floor project experience
• Experience leading multi site initiatives
• Comfort working onsite in industrial environments
• Strong stakeholder and vendor management skills

Preferred Experience
• Robotics, automation, AMR, or AGV programs
• Smart factory or Industry 4.0 initiatives
• SAP, MES, or warehouse systems exposur

shift schedule: This is a night shift position, with hours from 6:00 PM to 6:00 AM. The role follows a rotating 2-2-3 schedule: two days on, two days off, three days on, followed by two days off, two days on, and three days off. Team members will work every other weekend, including Friday, Saturday, and Sunday. 

job purpose:

Responsible for the full goods Put Away of all products off of the palletizers and supplies for finished goods. Assists with other Warehouse operational activities, as time allows, such as receiving of raw materials, loading dunnage trailers, Case Pick, Finished Goods Load out, inventory cycle counting, chemical receiving and miscellaneous other duties.

responsibilities:

• Reports to and follows the direction of the Warehouse Manager and Production Supervisors.
• Ability to safely operate a variety of forklifts.
• Put Away all product palletized from the palletizers in the proper location in a neat and orderly fashion.
• Maintain proper First In and First Out rotation of the products, inventory of supplies, and of assigned items.
• See that all Finished Goods orders are properly shipped, all necessary paperwork is properly filled out and computer documentation has been registered.
• Check incoming full goods orders and determine if there is enough inventory to cover the orders. If not, consult with management and determine what action should be taken.
• See that all case pick orders are properly, accurately picked and shipped, all necessary paperwork is properly and accurately filled out and computer documentation has been registered.
• Check incoming dry and raw material orders and determine inventory placement of the materials in their proper locations. If no space is available, consult with management and determine what action should be taken.
• Assure that the warehouse stays clean and orderly at all times. Routinely follows the Master Sanitation Schedule (MSS) to ensure this cleaning is complete. 
• Ensure all supplies and inventory items remain 18” from the walls.
• Ensure the warehouse remains Audit Ready at all times.
• Conduct monthly and yearly inventories.
• Assisting the palletizer operator with loading pallets to ensure consistent, non interrupted operation of the palletizer.
• Keep management personnel up to date on warehouse operations through verbal and written communications.
• Confirm product quality with Quality Assurance Department prior to shipping if product is being expedited and has not passed the release protocol.
• Assure that all products meet customer requirements.
• Inspects all trailers prior to loading. Trailers must be clean and free of any foreign debris. Do not load any damaged products or damaged trailers.
• Ensure all dock locks are engaged onto the trailer ICC bars and / or the wheels are chocked.
• Keep the entire warehouse and receiving area clear of debris and clean.
• Responsible for removal of manufacturing refuse material from the production floor.
• Aid in the training of new personnel.
• Follow all safety, working, and Good Manufacturing Practices (GMP) rules.
• Perform other duties as assigned by management.

skills/qualifications required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must work in a safe, efficient manner and follow all safety procedures including the use of safety equipment.
• Must have the ability to troubleshoot small problems, and be able to discern when issues may require input from levels of authority within the corporation.
• Must be willing to ask for assistance when the process is unclear.

A High School diploma or General Education Degree (GED) is required.

• Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.
• Basic computational skills required. Simple math and reasoning required.
• Must be able to operate the equipment effectively after the appropriate break-in period.

Must possess or be able to obtain an Industrial Truck Operator License.

working conditions and physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting/Standing/Walking/Lifting/Carrying: The Warehouse Operator stands throughout their shift and sits approximately one quarter of their shift while operating an industrial truck. The warehouse operator walks on uneven concrete and tile surfaces. The Warehouse Operator lifts up to 60 pounds on a frequent basis and 80 pounds on occasional basis. Two or more employees complete lifts of greater than 80 pounds.

Pushing/Pulling/Bending/Stooping: The Warehouse Operator occasionally pushes/pulls filled bags when re-stacking a pallet. The Warehouse Operator pushes/pulls while using brooms and dust mops during cleanup duties.  The Warehouse Operator bends and stoops occasionally throughout the workday for varying lengths of time.

Squatting/Kneeling/Crawling/Twisting/Turning: The Warehouse Operator may squat to pick up product from the floor, or during various cleanup duties. Occasional slight twisting and turning at the waist when sampling powder, or when re-stacking pallets. 

Climbing/Balancing/Reaching: Warehouse Operator steps on and off the industrial truck. The Warehouse Operator reaches below and/or above shoulder level when removing or adding bags to a pallet.

Grasping/Manipulation: Frequent use of the hands and fingers is required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Employees will be subject to ambient temperatures.

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and well-being resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 
• Paid Time Off to recharge and support work-life balance 
• Paid parental leave & adoption assistance (up to $10,000) 
• Parental support & family care benefits, including childcare resources and lactation support 
• 401(k) to support retirement planning with up to 9% in employer match 
• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 
• Company-paid life insurance and short-term disability 
• Employer HSA funding (for HDHP participants) 
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 
• Learning & development programs to unlock your full potential 
• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI

reports to: Warehouse Supervisor

travel requirements: Minimal-None

exempt/nonexempt: non-exempt

This position is eligible for bonus.

job purpose:

The Sr. Project Manager has accountability for owning elements of the design, timeline, scope, budget, and vendor management for large, complex, or multi-location capital projects involving warehouse automation, packaging line installation, and capacity expansions. This role will ensure commercialization projects create efficiency, deliver capacity, and drive operational savings. Accountabilities include design, building construction modifications, installation, commissioning, validation, and optimization post go-live.

responsibilities: 

• Execute program-level strategies, schedules, and capital requirements for warehouse and packaging capital projects.
• Own critical elements of the capital project process for warehousing and packaging, including design reviews, timeline control, budget management, and stakeholder communications.
• Manage key warehousing and packaging equipment vendors to ensure adherence to contracts, effective collaboration with other workstreams, cost control, and quality of equipment / installation.
• Participate in equipment design reviews, factory acceptance testing, punch list creation, and close out
• Partner with other functions such as Operations, Quality, Safety, and Supply Chain to pilot and transition ownership of capital projects.
• Build mathematical models to support business cases, which drive decision making around sizing, throughput, financing, and future expansions.
• Support for the integration of PLCs, HMIs, process controls, labeling, and scanning hardware
• Support other project needs as required, including steering committee presentation development, local community outreach events (e.g., site tours, presentations, and information requests)
• Lead the design of key plant fit-out items, including visual displays, signage, PPE stations, 5S areas, and safety barriers.

skills/qualifications required: 

• Bachelor of Science in Engineering with 10+ years of experience packaging machinery, mechanical systems design, or high‑speed manufacturing environments
• Knowledge of aseptic and sanitary design standards with PMO and Dairy experience a plus
• Experience with utilities when required for project design execution
• Exceptional project management capabilities with strong cost management and forecasting knowledge.
• Knowledge of installation and construction standards.
• Recognized as a leader of people, particularly in non-reporting relationships
• Ability to manage extreme complexity and multiple workstreams

working conditions and physical requirements:

• Sitting/Standing/Walking: Stands, walks, and sits during completion of job responsibilities.
• Lifting/Carrying: Occasional lifting requirements as job demands. Must be able to lift a minimum of 50 lbs. on an occasional basis.
• Ability to work in a fast-paced high demand production facilities and the ability to be able to perform those duties.

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Coopersville, MI

reports to: Director of Engineering, Packaging and Warehouse

travel requirements: up to 50%

exempt/nonexempt: exempt

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

We are seeking a highly motivated Customer Service Specialist to join our growing team of professionals at HexArmor.  The Customer Service Specialist candidate would possess strong organizational skills, multi-tasking capabilities, and accuracy, as well as an impeccable attention to detail.  This person also must have exceptional phone etiquette and presence. The ideal candidate will have 2 years of general office experience with a focus on order processing and customer service; wholesale distribution business familiarity is preferred.

JOB DUTIES & RESPONSIBILITIES

• Enter customer and purchase information into ERP, verify accuracy
• Coordinate with sales, manufacturing, shipping and customers to ensure terms and delivery information is correct
• Provide customer service, keeping customers informed about the ordering process
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Record information, update paperwork, or maintain documents, such as sales orders, return authorizations, invoices, etc.
• Communicate daily with sales, operations and warehouse departments
• Ensure all orders are shipped in a timely manner to meet internal service levels
• Ensure all invoices are sent to customers within 24 hours of shipment
• Cooperate and interact with various departments to resolve customer service issues
• Communicate with warehouse personnel regarding shipping/routing guide presented by customers
• Resolve customer inquiries and concerns professionally
• Communicate pricing and availability to customers, provide quotes as needed
• Manage EDI orders
• Enter and Invoice orders from customer portals
• Work with freight carriers to set up shipments, file claims for lost or damaged shipments
• Quote freight rates, provide estimates to customers or internal employees
• Generate international shipping documents including, proforma invoice, shippers letter of instruction, bill of lading, commercial invoice, packing list, certificate of origin

• Communicate customer incoterms and process orders to align with contracts
• Coordinate with brokers, freight forwarders, and other third parties to arrange shipments of goods between countries

EDUCATION AND EXPERIENCE

• High school diploma, Bachelor’s degree preferred

QUALIFICATIONS REQUIRED:

• 2 years of relevant experience Microsoft Office Suite
• SAP Business One knowledge is desired but not required
• Excellent verbal and written communication skills
• Professional & courteous phone etiquette
• Ability to succeed in a fast-paced environment
• Able to prioritize and multi-task
• Strong Customer Service experience is preferred

BONUS IF YOU HAVE

• Generate international shipping documents including, proforma invoice, shippers letter of instruction, bill of lading, commercial invoice, packing list, certificate of origin
• Prepare documentation, update files, file AES, and send documents to overseas offices for approval
• Communicate customer incoterms and process orders to align with contracts
• Coordinate with brokers, freight forwarders, and other third parties to arrange shipments of goods between countries

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary

The Operations Partner is a critical logistical role essential to Bird's success in Detroit, MI. You will take responsibility for the logistics of the local fleet of e-scooters and e-bikes, ensuring they are charged, safe, and positioned correctly to meet the community's transportation needs.

We are looking for entrepreneurial individuals or logistics businesses ready to hit the ground running. Whether you are a solo operator with a single van or a fleet owner capable of deploying multiple drivers, you can scale this partnership to fit your capacity.

You will have the flexibility to choose how you operate:

• Maximize earnings by securing your own space (warehouse/facility) to charge vehicles overnight.
• Streamline operations by simply retrieving and transporting vehicles to our central warehouse.

Important Details About the Role:

• This is an independent contractor position, not an employee role.
• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.

Responsibilities

• Fleet Transportation: Utilize your vehicle(s) or fleet to collect, deploy, relocate, and retrieve e-scooters and e-bikes across Detroit daily.
• Operational Management: Manage the end-to-end operation of your assigned portfolio, ensuring vehicles are available in high-demand areas.
• Maintenance & Quality: Perform light field checks to ensure vehicles are safe and environmentally friendly.
• Field Execution: Problem-solve in real-time to overcome obstacles, prioritize tasks, and navigate local geography efficiently.

Must Haves

• Vehicle Access (Required): Must own or have consistent access to at least one large vehicle (van/truck) suitable for transporting multiple scooters/bikes. Fleet owners with multiple vehicles/drivers are encouraged to apply.
• Storage Space (Asset): Access to a garage, warehouse, or commercial facility with electricity is highly preferred for maximizing earnings (allows for overnight charging).
• License: Valid Class 5 Driver's License (or applicable commercial license) with a clean driving record for all operating drivers.
• Physical Ability: Ability to lift up to 50 pounds repeatedly; must be able to stoop, bend, walk, and stand for long periods while handling heavy equipment.
• Availability: Flexible schedule with a willingness to regularly operate on weekends.
• Tech-Savvy: Comfortable learning new mobile tools to locate and manage the fleet.
• Local Knowledge: Strong knowledge of Detroit's local geography.

Why Bird Matters

Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

#INPR1

#LI-DNI

The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.

CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA’s global operations.

This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization.

LOCATION: 4 days on site in Troy, MI or Roswell, GA (moving to Sandy Springs, GA) and 1 day working from home

EXPERIENCE REQUIREMENTS

• 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
• Experience in customer service, vendor negotiation, or procurement is a plus.
• Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
• Strong analytical and organizational skills with high attention to detail.
• Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
• Proficient in creating reports and presentations.
• Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
• Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
• Bachelor’s degree in business, Marketing, or a related field preferred but not required.

DUTIES & RESPONSIBILITIES

Account & Client Support

• Collaborate with global Account Managers to source, price, and present merchandise options to clients across different regions.
• Research and recommend customized branded merchandise solutions aligned with brand strategy and client objectives.
• Prepare and manage sales proposals, quotations, and cost analysis reports.
  
  

Order Management & Coordination

• Process and track global orders from initial request to final delivery, ensuring all details are accurate.
• Liaise with regional and international vendors to negotiate pricing, timelines, and product quality.
• Monitor and follow up on shipments, proactively addressing potential delays and logistical challenges.

Reporting & Data Management

• Maintain order status reports, sales records, and inventory tracking for multiple markets.
• Use Excel (Pivot Tables, VLOOKUP, etc.) to analyze order trends, profitability, and operational efficiency.
• Provide regular updates to Account Managers and leadership on order progress, challenges, and client feedback.

Collaboration & Problem-Solving

• Work with cross-functional teams, including sales, production, creative services, finance, and warehouse operations, to ensure seamless execution.
• Identify potential risks and proactively troubleshoot order fulfillment, vendor management, and client satisfaction issues.
• Adapt to changing priorities and market demands while maintaining high service standards across multiple global accounts.

We are pleased to share the base salary range for this position is $50,000 to $52,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

#LI-Onsite

#LI-LG1

COMPANY OVERVIEW

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

We’re looking for a reliable and detail-oriented General Laborer to join our team. In this role, you’ll run machines, check parts for quality, keep your work area clean, and help meet daily production goals. No manufacturing experience is required—we’ll train you!

LOCATION

Warehouse at HexArmor Headquarters in Grand Rapids, Michigan

SCHEDULE

The standard work hours are Monday through Friday, 6:50am - 3:20pm. 

JOB DUTIES & RESPONSIBILITIES

• Operate machinery as instructed by Team Leaders and/or supervisors.
• Monitor quality through the shift by inspecting each part before and after it is produced for dirt, debris, and quality.
• Maintain a clean, organized and safe work environment.
• Accurately count, sort, and stack finished work pieces and dispose of waste material as directed by team leader or supervisor.
• Comply with all safety requirements.
• Consistently adhere to and support company policies, work instructions, ISO requirements, and other procedures.
• Ability to read a ruler and understand measurement systems.
• Ability to add, subtract, multiply and divide. Ability to perform these operations using units of measure including weight and length.
• Ability to distinguish colors.
• Follow work procedures to meet production schedules.

QUALIFICATIONS

• Previous manufacturing experience preferred, but not required.
• Must be able to read, understand, and apply job skill instructions in English.
• Detail-oriented
• Good communication skills
• Quality focused
• Dependable

PHYSICAL REQUIREMENTS

• Ability to sit and stand for extended periods of time
• Ability to use small hand tools and semi-automated equipment
• Ability to carry, lift, and move up to 50 pounds

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Challenge to Solve

Buying affordable, high quality supplies is one of the biggest challenges facing local independent restaurants today; they pay higher prices than franchises and often must use outdated systems to place & receive their orders. Slice’s "The Goods" seeks to solve this challenge by empowering local restaurant owners to order high-quality supplies at unmatched prices, on demand, in just a few clicks.

The Role

Your day will be fast-paced and will include the following tasks:

• Delivering supplies (ex: pizza boxes, paper bags, plastic cutlery kits) to our customers via Slice delivery vans
• Maintaining a positive & professional attitude when interacting with customers
• Supporting daily warehouse operations including picking, packing, loading and unloading, and palletizing
• Learning to operate and supporting high-volume digital printers for corrugated cardboard (training provided!)
• Help maintain a safe, clean, and organized warehouse and production environment

Salary Range: $22 per hour

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The Winning Recipe

These are the core competencies this role calls for:

• 1-2 years of delivery or other relevant experience
• Valid US Driver's License + clean driving record 
• Strong communication skills to collaborate with team members & customers 
• Physically capable of lifting ~50 lbs, and engaging in physical work safely for the duration of the shift; this includes standing, crouching, bending & reaching
• Reliable attendance on working days 

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-2 weeks to complete and you’d be expected to start on a specific date.

• Application
• 15 minute introductory meeting with Recruiter
• 30 minute warehouse visit
• Background check
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Company Summary

HexArmor® is a leader in developing some of the most advanced PPE solutions for hands, arms, and body. At HexArmor®, we believe safety is not a luxury—it’s a necessity. We partner closely with customers to deliver innovative, high-performance PPE solutions without sacrificing dexterity.

Job Summary

The Facilities Manager is responsible for maintaining the safety, functionality, and reliability of the HexArmor facility and equipment. This role oversees building maintenance, preventative maintenance planning, equipment reliability, and vendor coordination to ensure the facility supports warehouse, production, and office operations efficiently.

A key responsibility of this role is developing and managing a structured preventative maintenance program to ensure building systems and operational equipment are properly maintained with SOP’s documented and serviced on schedule.

Key Responsibilities

• Maintain building infrastructure including lighting, doors, plumbing, fixtures, flooring, and general facility structures.
• Troubleshoot and repair facility issues to minimize disruption to operations.
• Respond promptly to maintenance requests and work orders across warehouse and office areas.
• Develop, maintain, and execute a documented preventative maintenance schedule for building systems and operational equipment.
• Maintain accurate records of preventative maintenance, repairs, and vendor service activities.
• Ensure operational equipment and facility systems remain safe and functional.
• Monitor equipment condition and coordinate repairs to minimize downtime.
• Build and manage relationships with facility vendors and contractors, including negotiating service agreements and holding vendors accountable to performance and cost standards.
• Ensure facility maintenance activities comply with company safety policies and OSHA standards.
• Lead and develop a small maintenance team as the facility grows, setting clear expectations and holding team members accountable to performance standards.
• Operate ladders, lifts, and maintenance tools safely while performing facility work.

Qualifications

• 7+ years of experience in facilities maintenance or facilities management.
• Strong knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Experience maintaining industrial, warehouse, distribution center, or manufacturing facilities.
• Experience maintaining industrial or manufacturing equipment; familiarity with sewing machines, laser cutters, die press, or conveyor systems a plus but not required.
• Strong troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and will involve standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. This employee must be able to lift up to 50 lbs and safely work on ladders and/or lifts.
• Valid driver’s license, CDL preferred.

Position Type/Expected Hours of Work

• This is a full-time position, and hours of work and days are Monday through Friday, 8 a.m. to 4:30 p.m. Overtime or off-shift work as required.

Additional Benefits

- Full Medical, Dental, and Vision Insurance

- 401(k) Match

- Paid Time Off and Holiday Vacation

- Opportunity to keep people safe with a premium product

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know.

*Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

Note: Due to the nature of the work, only US Persons (citizens or permanent residents) need apply for this position.

Design material flow processes and storage systems to establish efficient material delivery to the factory and sub-assembly lines for electric vehicle automotive components. Interface with Manufacturing Engineering, Packaging, Logistics Operations, EH&S during launch to develop Material Flow processes and systems. Identify and implement continuous improvement projects. Complete dock utilization analysis, support dynamic simulations, maintain PFEP data, calculate storage space requirements and design material delivery routes. Input and report out KPI data on a weekly basis. Develop business cases as needed for Material Flow installations. Contribute to internal document development, standards, best practices, lessons learned and training modules. Develop requirements for Material Flow equipment: fork trucks, tuggers, dollies, and lineside display. Develop station layouts for lineside operations, offline SPD cells, kitting, and repack activities. General Optimization of floor space, logistics, delivery, and display equipment in the assembly plant. Prioritize Material Flow Layout Engineer activities. Coordinate Layout Engineer and Equipment design staff activities. Experience with installation of material handling equipment such as Rack indexers, turn tables, over/under shuttles, and conveyors. New launch projects on specific production lines focusing on material flow from warehouse to the border of line location. Set up of new part numbers and engineering changes. Creation of station designs from scratch, in base of production rate and according assembly processes.

Requirements:  Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or Automotive Engineering with 6 months experience, 40 hr/wk, $78,666/yr. Send resumes to:  Alten Technology USA Inc, 3221 W Big Beaver Road, Ste: 116, Troy, MI-48084, or email to: altentalentacquisition@alten.us.com.  Please use the reference number in the title of the email: Ref. M-2531.

COMPANY SUMMARY

HexArmor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.  Our mission is to provide the protection that makes this possible, for every worker, everywhere.

JOB SUMMARY

The Customer Service Manager at HexArmor® will have an opportunity to oversee the seamless execution of global order fulfillment, ensuring exceptional customer service. Your leadership will play a crucial role in cultivating an exceptional customer experience, where service goes beyond expectations. We’re looking for a resourceful problem-solver who thrives in dynamic environments—someone with strong communication and organizational skills, systems management expertise, and the ability to multitask.

Join us in this pivotal position, where your ability to lead, innovate, and adapt will impact our operational success, customer loyalty, and organizational growth.

LOCATION

(Onsite) HexArmor Headquarters in Grand Rapids, MI – 640 Leffingwell Ave. NE Grand Rapids, MI 49505

JOB RESPONSIBILITIES

Order Management and Fulfillment

• Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processing
• Oversee inventory levels and collaborate with supply chain to manage stock and proactively address potential shortages
• Manage priorities and updates for sample and order processing

Customer Service

• Provide general support to customers, handling inquiries and requests through various communication channels
• Track and prioritize customer interactions and issues, working with internal teams to resolve and respond ensuring customer satisfaction
• Work with internal teams to address and resolve customer concerns, aiming for overall satisfaction
• Hands-on leader who supports daily CSR workflows, escalations, and workload balancing

Shipping and Logistics Coordination

• Coordinate outbound shipments for optimal logistics methods to balance cost and efficiency targets
• Collaborate with warehouse management and shipping partners to update delivery status coordination

Data Management and System Improvement

• Keep customer and order data up to date in SAP, ensuring accuracy
• Manage and refine forecasting tools in JIRA based on business needs
• Identify and implement enhancements within our processes and systems to improve operational efficiency

People Leadership and Team Development

• Demonstrated experience leading, coaching, and developing a team of Customer Service Representatives in a fast-paced environment
• Proven ability to onboard, train, and ramp new CSRs while maintaining service levels
• Strong coaching mindset with experience conducting regular 1:1s, performance reviews, and development planning
• Ability to motivate, engage, and retain a high-performing customer service team
• Experience addressing performance issues constructively and managing corrective action when needed

QUALIFICATIONS

• Proven experience in customer support, order management, or a similar role, with a strong focus on customer service excellence.
• Proficient in computer skills, particularly in Excel and Tableau platforms, with the ability to work with complex datasets and systems.
• Experience in systems such as SAP Business One, JIRA, Warehouse Management Software as well as shipping software is preferred.
• Strong analytical skills with the capability to assess customer needs and improve service delivery and inventory management processes.
• Strong knowledge of Key Performance Indicators (KPIs), including:
• Customer Satisfaction Score
• Order Processing Time
• Order Accuracy
• Rate of Returns
• Perfect Order Rate
• Excellent communication and coordination skills, capable of working effectively with customers and internal teams across time zones
• Demonstrated ability to manage people and prioritize multiple tasks in a fast-paced environment
• Knowledge of shipping and logistics best practices, with experience coordinating with major carriers and managing logistics strategies
• Ability to support and lead a team of Customer Service Representatives

EDUCATION AND EXPERIENCE

• BS degree preferred
• 5-7 years of Order Management and Customer Service experience

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Challenge to Solve

Buying affordable, high quality supplies is one of the biggest challenges facing local independent restaurants today; they pay higher prices than franchises and often must use outdated systems to place & receive their orders. Slice’s "The Goods" seeks to solve this challenge by empowering local restaurant owners to order high-quality supplies at unmatched prices, on demand, in just a few clicks.

The Role

Your day will be fast-paced and will include the following tasks:

• Delivering supplies (ex: pizza boxes, paper bags, plastic cutlery kits) to our customers via Slice delivery vans
• Maintaining a positive & professional attitude when interacting with customers
• Supporting daily warehouse operations including picking, packing, loading and unloading, and palletizing
• Learning to operate and supporting high-volume digital printers for corrugated cardboard (training provided!)
• Help maintain a safe, clean, and organized warehouse and production environment

Salary Range: $22 per hour

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

The Winning Recipe

These are the core competencies this role calls for:

• 1-2 years of delivery or other relevant experience
• Valid US Driver's License + clean driving record 
• Strong communication skills to collaborate with team members & customers 
• Physically capable of lifting ~50 lbs, and engaging in physical work safely for the duration of the shift; this includes standing, crouching, bending & reaching
• Reliable attendance on working days 

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-2 weeks to complete and you’d be expected to start on a specific date.

• Application
• 15 minute introductory meeting with Recruiter
• 15 minute call with a member of The Goods
• 30 minute warehouse visit
• Background check
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Client Automation Specialist (Field Service Technician)

Location: Detroit, MI (Romulus, MI)
Service Area: 100 Mile radius to Detroit

At Ernest, we’re more than a packaging company — we’re problem solvers, innovators, and partners in our clients’ success. We’re looking for a Client Automation Specialist to join our Detroit Division — someone who thrives on hands-on technical work, enjoys being on the road, and takes pride in helping clients keep their operations running smoothly.

As a key member of the Ernest team, you’ll be the trusted expert supporting our clients who purchase or lease packaging and warehouse equipment. You’ll install, service, and maintain machinery, diagnose and repair issues, and provide the kind of customer service that keeps clients coming back.

What You’ll Do

• Partner closely with sales reps and customers to provide expert equipment and machinery knowledge.
• Facilitate and oversee installation and start-up of newly sold equipment.
• Provide warranty service and support on equipment sold.
• Train customers on proper care, operation, and maintenance of their equipment.
• Maintain, modify, and repair client equipment as needed.
• Ensure accurate billing for all services performed.
• Maintain organized customer service records for all clients using Ernest equipment.
• Communicate important customer needs or issues to management as discovered during service calls.
• Promote and sell Preventative Maintenance Programs to clients using Ernest equipment.
• Manage the ordering and inventory of spare and replacement parts.
• Stay current with and train on new equipment lines carried by Ernest.
• Maintain and inspect demo equipment, keeping detailed reports for every use.

What You Bring

• Exceptional customer service and communication skills — you’re as comfortable in front of a client as you are behind a toolbox.
• Strong mechanical and electrical aptitude with the ability to troubleshoot effectively.
• Self-motivated and organized — you can prioritize work independently in the field.
• Proven ability to identify and resolve problems quickly, minimizing client downtime.
• Electrical and mechanical experience gained through the U.S. military or equivalent training.
• Ability to source parts from multiple vendors as needed.
• Proficiency in reading equipment and electrical schematics/drawings.
• Skilled in diagnosing and repairing mechanical or electrical issues efficiently.
• Comfortable making equipment recommendations and presentations to clients.
• Adaptable to varied work environments, from warehouse floors to outdoor installations.
• Valid driver’s license with a clean driving record (as required by state or location).

Why Ernest

At Ernest, your work goes beyond machinery — it’s about connection. You’ll be part of a team that believes when one person moves ahead, we all move forward. You’ll have the opportunity to grow your technical skills, build long-term client relationships, and make a real impact every day.

Pay range: $25 - 40/hour DOE 

Please learn more about Ernest by watching some of our Youtube videos:

Newest Company Video with Keanu Reeves!