About the Team

DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.

You’re excited about this opportunity because you will…

• Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
• Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
• Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
• Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
• Create resolution steps documentation and maintain knowledge base

We’re excited about you because…

• Comfortable with Linux command line, GitHub, Jira, and Service software
• Experience debugging and troubleshooting complex technical problems
• Prior experience with autonomous vehicles and/or robotics
• Willing to work flexible hours including weekends
• You are genuinely curious about how things work (or why they don’t) 
  
  

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

We’re hiring a Support Specialist in our Support Team to assist with experimental products within DoorDash Labs.  In this role, you’ll work within our Support Operations to assist with the various tasks relative to handling incoming support calls and cases and making any relevant outbound calls for autonomous deliveries. 

This role will be responsible for supporting our customers from all days 6AM-3AMPST.

You’re excited about this opportunity because you will…

• Help support projects primarily focused on enhancing the Customer, Dasher, and Merchant experience.
• Enjoy frequent upskill training to learn new pilot workflows and expand your business acumen.
• Deal with ambiguity by leveraging all resources and cross-functional partners to improve the overall customer experience.
• Work cross-functionally with the S&O team partners to be the voice of the customer for our products, services, processes, and policies that DoorDash provides.
• Enjoy participating in testing new processes and programs to help increase customer retention.
• Be empowered to make decisions using the training and provided workflows, resolve problems, help make new processes durable, and escalate edge cases to leadership.
• Enjoy problem-solving, are incredibly resourceful, and are able to see around corners to help us learn and make informed decisions on business changes.

We’re excited about you because…

• Approach your work enthusiastically with a customer-centric mindset and have a passion for resolving issues.
• You're self-motivated and have a bias for action.
• Strong and clear written and verbal communication.
• You have experience with de-escalating customers and turning detractors into lifelong promoters of DoorDash.
• You can operate at the lowest level of detail and demonstrate proactive critical thinking / problem-solving skills.
• You thrive in a fast-paced, constantly changing work environment (including hours and days of operation.)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Role Overview:

We are looking for a Regional Sales Manager to drive revenue growth across LATAM by identifying, engaging, and closing new business opportunities. This role owns the full sales cycle and requires a proactive, outbound-driven approach to building pipeline and converting complex deals into long-term partnerships. You will work closely with technical and leadership teams to deliver solutions that address real operational challenges in manufacturing and industrial environments. This role also requires frequent travel within Mexico and the United States to support customer engagement, client visits and business development activities.

What You’ll Do

Pipeline Generation & Prospecting

• Identify high-potential accounts based on operational signals such as new production lines, plant expansions, high manual labor dependency, and automation or CapEx initiatives.
• Execute multi-channel outreach, including calls, email, LinkedIn, and site visits where appropriate, to engage prospective customers.
• Build a strong pipeline through a combination of direct outbound efforts, referrals, industry networks, and partnerships with integrators and other strategic partners.

Sales Cycle Ownership (End-to-End)

• Own and manage the full sales cycle from discovery through technical validation, proposal development, negotiation, and deal closure.
• Lead plant-level discovery conversations to understand workflows, operational constraints, throughput challenges, and variability.
• Collaborate closely with technical teams to ensure solution fit and feasibility for each opportunity.
• Drive deals forward with clear structure, urgency, and defined next steps.

Customer & Stakeholder Management

• Build and maintain strong relationships with key stakeholders, including plant managers, operations leaders, engineering teams, and executives.
• Maintain a consistent engagement cadence to stay aligned with customer needs and priorities.
• Coordinate post-sale support to ensure customer satisfaction, retention, and opportunities for expansion.

Forecasting & Reporting

• Maintain accurate pipeline data and forecasting within the CRM system, such as HubSpot.
• Report regularly on revenue performance, pipeline health, and deal progression.
• Provide realistic and data-driven forecasts to support leadership decision-making.

Market Development (LATAM Focus)

• Develop a deep understanding of the LATAM manufacturing landscape, including industry trends and automation adoption.
• Identify new verticals and expansion opportunities within the region.
• Represent the company at industry events, customer meetings, and strategic discussions to drive growth and visibility.

Leadership & Team Contribution

• Mentor junior sales team members where applicable to support overall team development.
• Contribute to building repeatable sales playbooks and scalable processes.
• Share insights on messaging, ICP refinement, and market strategy to improve team effectiveness.

What We’re Looking For

Experience

• 5+ years of experience in B2B sales, preferably in industrial, manufacturing, automation, or technology environments.
• Proven track record of closing complex deals and meeting or exceeding sales targets.
• Experience working within LATAM markets.

Skills

• Strong outbound prospecting and pipeline generation capabilities.
• Excellent discovery, communication, and negotiation skills.
• Ability to understand and sell technical or operational solutions.
• Strong organizational skills and CRM discipline.

Nice to Have

• Experience working with system integrators or channel partners.
• Background in robotics, automation, or industrial solutions.
• Familiarity with complex, multi-stakeholder sales environments.

How You’ll Be Measured

• Pipeline generation and coverage
• Revenue performance vs. target
• Conversion rates across sales stages
• Forecast accuracy
• Customer retention and expansion

Why Join Us

• Opportunity to build and scale the LATAM region for a category-defining AI and robotics company transforming industrial automation
• Work on complex, high-value deals with leading manufacturers, solving real-world challenges such as bin picking, variability, and production efficiency
• Collaborate with a fast-growing, engineering-led team delivering cutting-edge vision systems (4D Vision™) to global customers including top-tier OEMs and integrators

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are seeking a highly skilled and technically proficient Field Service Technician to join our dynamic team focused on revolutionizing manufacturing processes. As a key member of our technical workforce, you will be responsible for operating, maintaining, and troubleshooting advanced robotic welding systems and automation equipment. This role demands a strong understanding of engineering principles, hands-on experience with mechanical and electrical systems, and the ability to integrate cutting-edge technology into diverse manufacturing environments.

This is a remote role based in Mexico. Employment will be facilitated through a locally compliant entity.

What You’ll Do

• Operate and maintain a state-of-the-art multi-robotic welding system, demonstrating proficiency in robotic kinematics and dynamics.
• Load, monitor, and inspect welded assemblies with precision utilizing robotic vision systems and sensors.
• Accurately manage inventory of parts and completed assemblies.
• Conduct preventive maintenance, troubleshooting, and repairs on automation equipment and cells, both locally and at customer sites.
• Record and analyze data to facilitate engineering-driven issue resolution.
• Monitor cell performance and ensure precise part fit-up.
• Operate specialized machines integrated into customer manufacturing processes.
• Integrate autonomous welding cells into customer manufacturing processes, demonstrating proficiency in robotic system integration and communication protocols.
• Service and maintain pneumatic systems, welding equipment, robotics, and electrical automation devices.
• Integrate autonomous welding cells into customer manufacturing processes.
• Gain expertise in Forge processes, including operating the cell through command prompts and code changes.
• Interface with customers to optimize equipment efficiency.
• Collaborate with engineering resources to troubleshoot issues promptly.
• Inspect, clean, and replace electrical and mechanical components.
• Demonstrate adaptability to evolving needs and rapid developments in the field.
• Willingness to travel extensively (75%+ of the time) to customer sites

Who You Are

• Technical training, Trade School certification, Associate degree in Engineering Tech, or equivalent industry experience.
• Hands-on experience in the design, assembly, and troubleshooting of mechanical and electrical systems, preferably in manufacturing equipment.
• Welding experience is desirable, but certifications are not mandatory.
• Fluent in English and Spanish is desirable, but not required
• Familiarity with fabrication or machine shop processes.
• Comfortable with learning and using programming languages.
• Detail-oriented with experience handling small and fragile components.
• Passionate about collaborative work in a dynamic environment.
• Eagerness to learn and grow in the field.

Why You'll Love It Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours

Construye Tu Futuro con Fictiv – ¡Conéctate con Nosotros Hoy!

En Fictiv, no solo estamos transformando el futuro de la manufactura, sino que estamos construyendo el sistema operativo para la adquisición de piezas mecánicas personalizadas. Nuestros clientes de Fortune 500 confían en nosotros para entregar piezas complejas y de alta calidad para productos innovadores, desde vehículos eléctricos autónomos hasta sistemas quirúrgicos y robots industriales.

A medida que expandimos nuestras operaciones en México, buscamos conectar con profesionales talentosos apasionados por la manufactura, la ingeniería y la gestión de proyectos. Aunque actualmente no tenemos una vacante abierta, estamos creciendo nuestra red de talento para futuras oportunidades.

Tu Potencial Impacto

Como Associate Technical Project Manager - Technical (Manufacturing), desempeñarás un papel clave en la gestión de proyectos de alta diversidad y bajo volumen, asegurando una ejecución impecable desde los requisitos del cliente hasta la entrega final. Actuarás como un puente entre nuestros clientes en EE. UU. y nuestros socios de manufactura en México, garantizando que la producción fluya sin problemas, cumpla con las especificaciones y se mantenga dentro del presupuesto, mientras impulsas mejoras continuas en los procesos.

Lo Que Buscamos

Buscamos ingenieros y gerentes de proyectos con:
✅ Título en ingeniería y más de 5 años de experiencia relevante
✅ Conocimiento práctico de maquinado CNC (indispensable) y otros procesos de manufactura como impresión 3D, moldeo por inyección o fabricación de lámina metálica
✅ Habilidades sólidas en gestión de proyectos, incluyendo alcance, tiempos y control de calidad
✅ Capacidad para resolver problemas técnicos de producción y comunicar soluciones de manera efectiva
✅ Enfoque analítico y basado en datos para la resolución de problemas y mejora de procesos
✅ Fluidez en inglés y experiencia en entornos de trabajo multiculturales
✅ Mentalidad proactiva, con la capacidad de sobresalir en entornos dinámicos y de ritmo acelerado

¿Por Qué Unirte a la Red de Talento de Fictiv?

✔ Mantente al tanto de oportunidades futuras: sé el primero en enterarte cuando haya vacantes disponibles
✔ Conéctate con nuestro equipo: conoce más sobre nuestra misión, cultura e impacto
✔ Crea relaciones profesionales: únete a una comunidad de expertos en manufactura e ingeniería

🚀 ¿Listo para dar el siguiente paso? ¡Empecemos la conversación! Envíanos tu CV y te mantendremos informado sobre las oportunidades emocionantes en Fictiv México.

¡Únete a nosotros para construir el futuro de la manufactura! 🌎🔧✨

Ingeniero de Calidad (Quality Engineer)

Ubicación: Santa Catarina, Nuevo León (Área Metropolitana de Monterrey, México)

Descripción del Puesto

El Ingeniero de Calidad (QE) es responsable de asegurar que los productos, procesos y sistemas cumplan con los estándares establecidos de calidad, seguridad y normatividad. Este rol combina principios de ingeniería con gestión de calidad para prevenir defectos, mejorar la eficiencia y garantizar el cumplimiento.

El QE se enfoca tanto en el aseguramiento de la calidad (prevención) como en el control de calidad (detección), trabajando de forma cercana con equipos internos, proveedores y clientes.

Como parte del crecimiento del equipo de Calidad en México, tendrás la oportunidad de demostrar habilidades de liderazgo y posicionarte para futuras oportunidades de crecimiento dentro del equipo.

Reportarás al Líder de Calidad para México.

Responsabilidades

• Desarrollar e implementar estándares de calidad, procedimientos de inspección y protocolos de prueba.
• Monitorear procesos productivos, realizar auditorías y ejecutar análisis de causa raíz (5 Whys, Ishikawa, FMEA).
• Analizar datos utilizando métodos estadísticos (SPC, estudios de capacidad) para identificar variaciones y mejorar procesos.
• Gestionar no conformidades, acciones correctivas y preventivas (CAPA) y calidad de proveedores.
• Colaborar con equipos de diseño, producción e ingeniería en lanzamientos de nuevos productos (NPI).
• Preparar documentación, liderar auditorías y dar soporte a requerimientos de clientes (PPAP, FAI).
• Mantener actualizada la documentación y contribuir activamente al Sistema de Gestión de Calidad (QMS).

Áreas Clave de Responsabilidad

• Resolución de no conformidades con clientes mediante reportes 8D y coaching a socios de manufactura.
• Impulsar la mejora continua en colaboración con Strategic Sourcing y socios de manufactura.
• Fortalecer el sistema de gestión de calidad para reducir defectos y aumentar la confianza del cliente.
• Colaborar con equipos globales (China, India y EE.UU.) para estandarizar mejores prácticas.
• Realizar inspecciones en sitio con proveedores y evaluaciones internas.
• Gestionar aprobaciones de cliente para nuevos productos (PPAP).

Requisitos

• Mínimo 7 años de experiencia en procesos de lámina metálica, soldadura y maquinado CNC.
• Experiencia en documentación PPAP y lanzamientos de nuevos productos.
• Conocimiento de Core Tools (PFMEA, Plan de Control, Estudios de Capacidad).
• Dominio de inglés y español a nivel profesional.
• Excelentes habilidades de comunicación verbal y escrita.
• Capacidad de autogestión, organización y cumplimiento de tiempos.
• Experiencia en interpretación de planos y GD&T.
• Experiencia en elaboración de reportes 8D.
• Auditor interno de calidad (ISO 9001:2015 / IATF 16949) – deseable.
• Experiencia en inspección con equipos de medición.

Condiciones de Trabajo

• Trabajo principalmente en computadora durante la jornada laboral.
• Disponibilidad para viajar hasta un 10%.

Quality Engineer

Location: Santa Catarina, Nuevo León (Monterrey Metropolitan Area, Mexico)

Job Description

The Quality Engineer (QE) is responsible for ensuring that products, processes, and systems meet established quality, safety, and regulatory standards. This role blends engineering principles with quality management to prevent defects, improve efficiency, and maintain compliance.

The QE focuses on both quality assurance (prevention) and quality control (detection), working closely with internal teams, suppliers, and customers.

As the Mexico Quality Team continues to grow, you will have the opportunity to demonstrate leadership capabilities and position yourself for future advancement into a Quality leadership role.

You will report to the Quality Leader for Mexico.

Responsibilities

• Develop and implement quality standards, inspection procedures, and testing protocols.
• Monitor production processes, conduct audits, and perform root cause analysis (5 Whys, Fishbone, FMEA).
• Analyze data using statistical methods (SPC, capability studies) to drive process improvements.
• Manage non-conformances, corrective and preventive actions (CAPA), and supplier quality.
• Collaborate with design, production, and engineering teams on new product introductions (NPI).
• Prepare documentation, host audits, and support customer requirements (PPAP, FAI).
• Maintain updated documentation and contribute to the Quality Management System (QMS).

Key Areas of Responsibility

• Resolve customer non-conformances using 8D reports and coach manufacturing partners on root cause analysis.
• Drive continuous improvement initiatives with sourcing and manufacturing partners.
• Strengthen the quality management system to reduce defect rates and improve customer confidence.
• Collaborate with global counterparts (China, India, US) to standardize best practices.
• Perform on-site inspections at manufacturing partners and internal inspections.
• Support customer approvals for new product introductions (PPAP).

Qualifications

• Minimum 7 years of experience in sheet metal, welding, and CNC machining processes.
• Experience with PPAP documentation and new product launches.
• Knowledge of Core Tools (PFMEA, Control Plan, Capability Studies).
• Fluency in English and Spanish.
• Strong verbal and written communication skills.
• Self-starter with strong time management skills and ability to work independently.
• Strong ability to read and interpret technical drawings with GD&T.
• Experience preparing 8D reports.
• Internal Quality Auditor certification (ISO 9001:2015 / IATF 16949) – preferred.
• Experience with inspection using measurement equipment.

Work Conditions

• Primarily desk/computer-based work.
• Travel required up to 10%.

Technical Project Manager – Manufacturing

Location: Santa Catarina, Nuevo León (Monterrey Metro Area)

On-site Role

About the Position

We are seeking a Technical Project Manager – Manufacturing to join our growing team in Santa Catarina, Mexico. In this role, you will lead cross-functional manufacturing programs supporting the delivery of high-quality custom mechanical parts for global customers. You will act as the primary point of contact for assigned projects, ensuring delivery on time, within scope, and within budget.

This opportunity is ideal for a technically strong project leader with hands-on experience in CNC machining, injection molding, tooling, sheet metal, or related manufacturing environments who thrives in fast-paced, customer-focused settings.

What You’ll Do

• Lead end-to-end execution of manufacturing projects from kickoff through production and delivery
• Develop and manage detailed project plans aligned with customer requirements and company objectives
• Serve as the primary customer interface for project updates, scope clarification, and issue resolution
• Drive coordination between internal teams and external manufacturing partners
• Identify project risks, develop mitigation strategies, and implement recovery plans when needed
• Manage post-sale changes and ensure proper technical and operational execution
• Coordinate technical problem-solving with quality and supplier teams
• Track key project metrics and provide clear status reporting
• Contribute to continuous improvement of processes, systems, and workflows
• Support compliance with quality management systems (QMS)

What We’re Looking For

Required Qualifications:

• Bachelor’s degree in Mechanical Engineering, Manufacturing, Tooling Design, or related technical field
• 3–5 years of experience in CNC machining, injection molding, sheet metal, tooling, or OEM/contract manufacturing environments
• 2–3 years of experience in a project management role within manufacturing
• Experience in NPI/NPD and APQP within production environments
• Strong planning, scope management, and risk mitigation skills
• Fluent in English and Spanish (written and spoken)
• Ability to manage multiple projects and collaborate cross-functionally

Preferred Qualifications:

• PMP certification (or in progress)
• Experience working with global customers or multicultural teams
• Strong understanding of quality systems, sourcing, and supplier management
• High sense of urgency, ownership mindset, and strong problem-solving capability

Why Join Us?

• Opportunity to work on complex, high-impact manufacturing projects
• Exposure to global customers and cross-regional collaboration
• Fast-paced, growth-oriented environment
• Career development opportunities

Gerente de Proyectos Técnicos – Manufactura

Ubicación: Santa Catarina, Nuevo León (Área Metropolitana de Monterrey)
Modalidad: Presencial

Sobre el Puesto

Estamos buscando un(a) Gerente de Proyectos Técnicos – Manufactura para unirse a nuestro equipo en crecimiento en Santa Catarina, México. En este rol, liderarás proyectos de manufactura enfocados en la entrega de componentes mecánicos personalizados de alta calidad para clientes globales. Serás el principal punto de contacto para los proyectos asignados, asegurando la entrega a tiempo, dentro del alcance y presupuesto establecidos.

Esta posición es ideal para un(a) profesional con sólida experiencia técnica en CNC, moldeo por inyección, herramentales, lámina u otros procesos industriales, que disfrute trabajar en entornos dinámicos y orientados al cliente.

Responsabilidades

• Liderar la ejecución integral de proyectos de manufactura desde el inicio hasta producción y entrega
• Desarrollar y administrar planes de proyecto alineados con los requerimientos del cliente y los objetivos de la empresa
• Actuar como principal enlace con el cliente para actualizaciones, aclaración de alcance y resolución de problemas
• Coordinar equipos internos y socios de manufactura
• Identificar riesgos del proyecto y desarrollar planes de mitigación y recuperación
• Gestionar cambios posteriores a la venta asegurando correcta implementación técnica y operativa
• Coordinar la resolución de problemas técnicos con equipos de calidad y proveedores
• Monitorear métricas clave del proyecto y reportar avances
• Impulsar mejoras continuas en procesos y sistemas
• Contribuir al cumplimiento del Sistema de Gestión de Calidad (QMS)

Requisitos

Indispensables:

• Licenciatura en Ingeniería Mecánica, Manufactura, Diseño de Herramentales o carrera afín
• 3–5 años de experiencia en CNC, moldeo por inyección, lámina, herramentales o manufactura OEM/CM
• 2–3 años de experiencia en gestión de proyectos en entornos de manufactura
• Experiencia en NPI/NPD y APQP en ambientes productivos
• Sólidas habilidades en planeación, gestión de alcance y mitigación de riesgos
• Inglés y español fluido (oral y escrito)
• Capacidad para manejar múltiples proyectos y colaborar con equipos multidisciplinarios

Deseables:

• Certificación PMP (o en proceso)
• Experiencia trabajando con clientes globales o equipos multiculturales
• Conocimiento en sistemas de calidad, sourcing y gestión de proveedores
• Sentido de urgencia, enfoque en resultados y fuerte capacidad de resolución de problemas

¿Por Qué Unirte?

• Participación en proyectos de manufactura complejos y de alto impacto
• Exposición a clientes globales y colaboración internacional
• Ambiente dinámico y orientado al crecimiento
• Oportunidades de desarrollo profesional

Generalista de Recursos Humanos – Santa Catarina, Nuevo León

¿Te apasiona crear una cultura de trabajo positiva mientras mantienes todo funcionando como un reloj?
En Fictiv México, buscamos a una persona dinámica, proactiva y con gran enfoque en las personas para unirse a nuestro equipo en Santa Catarina.

Este rol es ideal para alguien que disfruta tanto del lado humano de Recursos Humanos como de la operación diaria de una oficina en un entorno de manufactura.

¿Qué harás en este rol?

Serás una pieza clave en nuestra operación, combinando funciones de People Operations (70%) y Office Management (30%):

Recursos Humanos (People Operations)

• Gestionar procesos completos de reclutamiento para posiciones operativas y administrativas
• Ser punto de contacto para colaboradores y apoyar en temas laborales
• Impulsar una cultura laboral positiva, inclusiva y colaborativa
• Apoyar en procesos de nómina y compensaciones
• Actuar como enlace entre colaboradores, HR y nómina

Administración de Oficina (Office Management)

• Brindar soporte administrativo general
• Brindar soporte en las compras (equipo, mobiliario, insumos) de acuerdo con políticas internas.
• Brindar soporte en la supervisión del funcionamiento diario de las instalaciones
• Brindar soporte en el mantenimiento, layout y orden de la oficina.
• Apoyar en la organización de viajes y visitas

¿Qué buscamos?

• 3–5 años de experiencia en Recursos Humanos y/o administración de oficina
• Inglés y español de negocios (indispensable)
• Conocimiento sólido de legislación laboral en México (LFT)
• Experiencia trabajando en entornos dinámicos (idealmente manufactura)
• Excelentes habilidades de comunicación y organización
• Capacidad de trabajar de forma autónoma y en equipo
• Mentalidad proactiva, resolutiva y orientada a mejora continua
• Experiencia o exposición a sindicatos es un plus

¿Cómo es trabajar en Fictiv?

En Fictiv valoramos la diversidad de pensamiento, experiencias y culturas.
Fomentamos un ambiente donde las ideas nuevas son bienvenidas, las personas son escuchadas y el crecimiento profesional es constante.

Buscamos a alguien que no solo ejecute procesos, sino que aporte energía, ideas y pasión por construir un excelente lugar de trabajo.

Otros detalles

• Viajes: 0–10%
• Ambiente dinámico con oportunidades de crecimiento

HR Generalist – Santa Catarina, Mexico

Are you passionate about building a great workplace culture while keeping operations running smoothly?
At Fictiv Mexico, we’re looking for a proactive, people-focused professional to join our team in Santa Catarina.

This role is perfect for someone who enjoys balancing Human Resources responsibilities with office operations in a fast-paced manufacturing environment.

What You’ll Do

You’ll play a key role in our organization, combining People Operations (70%) and Office Management (30%):

People Operations

• Manage full-cycle recruitment for operational and administrative roles
• Act as a point of contact for employee inquiries and workplace concerns
• Promote a positive, inclusive workplace culture
• Support payroll and compensation processes
• Serve as liaison between employees, HR, and payroll

Office Management

• Provide general administrative support
• Provide general support for purchasing of office supplies, furniture, and equipment
• Provide support to oversee day-to-day facility operations
• Provide support on maintenance, office layout, and organization
• Assist with travel coordination and hosting visitors

What We’re Looking For

• 3–5 years of experience in HR and/or office management
• Business-level English and Spanish (required)
• Strong knowledge of Mexican labor law (LFT)
• Experience in fast-paced environments (manufacturing preferred)
• Excellent communication and organizational skills
• Self-starter who can work independently and collaboratively
• Resourceful problem-solver with a continuous improvement mindset
• Exposure to labor unions is a plus

Why Join Fictiv?

At Fictiv, we celebrate diversity in backgrounds, ideas, and perspectives.
We foster an environment where innovation is encouraged, people feel valued, and growth is supported.

We’re looking for someone who will not only execute but also bring energy, creativity, and a passion for building an exceptional workplace.

Additional Details

• Travel: 0–10%
• Dynamic environment with growth opportunities

Analista de Importación y Exportación

¿Te interesa formar parte de un equipo dinámico dentro del comercio internacional? Buscamos un/a Analista de Importación y Exportación que asegure la ejecución eficiente de envíos internacionales, manteniendo altos estándares de precisión y cumplimiento.

Impacto en el Rol
En este puesto, serás responsable de coordinar y monitorear embarques internacionales, garantizando la correcta ejecución de operaciones de importación y exportación. Gestionarás pre-alertas de envíos (principalmente con UPS) y darás seguimiento continuo a embarques de entrada y salida para asegurar visibilidad, entregas puntuales y resolución de incidencias.

Trabajarás de la mano con el equipo de Finanzas/Facturación para alinear la información logística con la documentación financiera, apoyando procesos de facturación precisos. Además, prepararás y validarás documentación clave de exportación (como facturas comerciales y listas de empaque), asegurando cumplimiento con normativas internacionales.

Responsabilidades Principales

• Coordinación de Envíos: Monitorear embarques internacionales asegurando tiempos y visibilidad en la cadena de suministro.
• Gestión de Pre-Alertas: Crear y administrar pre-alertas para transportistas como UPS.
• Documentación: Generar y validar documentos de exportación (facturas comerciales, packing lists).
• Seguimiento de Envíos: Dar seguimiento constante para detectar retrasos y coordinar soluciones.
• Colaboración Interfuncional: Trabajar con Finanzas para alinear datos logísticos con facturación.
• Cumplimiento y Precisión: Garantizar exactitud de datos y cumplimiento de regulaciones comerciales.

Perfil Deseado

• Experiencia o conocimiento en logística, importación/exportación o cadena de suministro (deseable).
• Alta atención al detalle, especialmente en documentación.
• Inglés y español fluido en context profesional.
• Habilidades organizativas y de seguimiento.
• Mentalidad proactiva para resolver problemas.
• Capacidad para trabajar con equipos internos y socios externos.

Condiciones del Puesto

• Viajes ocasionales (hasta 10%).

Import/Export Analyst

Are you looking to grow your career in international trade? We’re seeking an Import/Export Analyst to support global shipment operations with accuracy and efficiency.

Impact in This Role
In this role, you will coordinate and monitor international shipments, ensuring smooth execution of both import and export operations. You will manage shipment pre-alerts (primarily with UPS) and provide ongoing tracking of inbound and outbound shipments to ensure visibility, on-time delivery, and issue resolution.

You’ll partner closely with the Billing/Finance team to align shipment data with financial documentation and support accurate invoicing. You’ll also create and validate key export documents (such as Commercial Invoices and Packing Lists), ensuring compliance with international trade regulations.

Key Responsibilities

• Shipment Coordination: Track and monitor international shipments across the supply chain.
• Pre-Alert Management: Create and manage pre-alerts for carriers such as UPS.
• Documentation: Prepare and validate export documentation (Commercial Invoices, Packing Lists).
• Shipment Follow-Up: Continuously track shipments and resolve delays or issues.
• Cross-Functional Coordination: Collaborate with Finance to align shipment and invoicing data.
• Compliance & Accuracy: Ensure all shipment data meets internal and international standards.

Qualifications

• Experience or exposure to logistics, import/export, or supply chain (preferred).
• Strong attention to detail, especially with documentation.
• Professional fluency in English and Spanish.
• Strong organizational and follow-up skills.
• Proactive mindset with problem-solving ability.
• Ability to work cross-functionally with internal teams and external partners.

Working Conditions

• Occasional travel (up to 10%).

Ingeniero de Calidad de Proveedores (Supplier Quality Engineer)

Santa Catarina, Nuevo León (zona Monterrey) | Viajes ocasionales a proveedores

¿Te apasiona trabajar directamente con procesos de manufactura y tener impacto real en la calidad del producto final? En Fictiv buscamos un(a) Ingeniero(a) de Calidad de Proveedores que quiera estar en campo, colaborar con fabricantes y elevar los estándares de calidad en una red en crecimiento en México.

En este rol, serás el enlace clave entre nuestros socios de manufactura y las expectativas del cliente, asegurando que cada pieza cumpla con los más altos estándares desde el origen.

Lo que harás

• Serás el punto de contacto técnico en sitio con proveedores, impulsando mejoras en procesos de manufactura (CNC, lámina, soldadura)
• Evaluarás y habilitarás nuevos socios de manufactura junto con el equipo de Strategic Sourcing
• Liderarás la resolución de no conformidades, guiando análisis de causa raíz y acciones correctivas efectivas
• Ejecutarás auditorías (presenciales y virtuales) para asegurar cumplimiento con estándares de calidad
• Colaborarás con equipos globales (EE.UU., China, India) para compartir mejores prácticas y estandarizar procesos
• Contribuirás activamente a la mejora continua del Sistema de Gestión de Calidad (QMS)

Lo que hace único este rol

• Impacto directo en la experiencia del cliente y en la calidad del producto final
• Alta exposición a procesos reales de manufactura — no es un rol de escritorio
• Oportunidad de crecimiento hacia posiciones de liderazgo dentro del equipo de Calidad en México

Lo que buscamos

• +7 años de experiencia en manufactura: CNC, lámina metálica y/o soldadura
• Experiencia en PPAP, lanzamientos de nuevos productos y documentación de calidad
• Dominio de herramientas core (PFMEA, Plan de Control, estudios de capacidad)
• Experiencia con análisis 8D y resolución de problemas con proveedores
• Capacidad para interpretar dibujos técnicos y GD&T
• Inglés y español avanzados (nivel profesional)
• Perfil autónomo, organizado y orientado a resultados
• Auditor interno ISO 9001 / IATF 16949 (deseable)

Qué puedes esperar

• Colaboración con una red global de manufactura
• Trabajo híbrido entre campo y remoto
• Un entorno dinámico donde tus ideas realmente se implementan

Supplier Quality Engineer

Santa Catarina, Nuevo León (Monterrey area), Mexico | Occasional travel to suppliers

Are you energized by working hands-on with manufacturing processes and making a tangible impact on product quality? At Fictiv, we’re looking for a Supplier Quality Engineer to partner closely with manufacturers and elevate quality standards across a growing supplier network in Mexico.

In this role, you’ll act as the critical link between our manufacturing partners and customer expectations—ensuring every part meets high-quality standards from the source.

What you’ll do

• Serve as the on-site technical quality contact for suppliers, driving process improvements in CNC machining, sheet metal, and welding
• Qualify and onboard new manufacturing partners in collaboration with the Strategic Sourcing team
• Lead nonconformance resolution by coaching suppliers on root cause analysis and corrective actions
• Conduct on-site and remote (virtual) audits to ensure compliance with quality standards
• Partner with global teams (US, China, India) to share best practices and standardize processes
• Actively contribute to continuous improvement of the Quality Management System (QMS)

What makes this role different

• Direct impact on customer satisfaction and delivered product quality
• Highly hands-on—this is not a desk-only role
• Clear path to grow into a Quality leadership position in Mexico

What we’re looking for

• 7+ years of experience in manufacturing (CNC machining, sheet metal, welding)
• Experience with PPAP, new product introduction, and quality documentation
• Strong knowledge of core quality tools (PFMEA, Control Plan, capability studies)
• Experience reviewing 8D reports and working directly with suppliers
• Ability to read and interpret technical drawings with GD&T
• Professional fluency in English and Spanish
• Self-driven, organized, and able to work independently
• Internal Auditor certification (ISO 9001 / IATF 16949) is a plus

What you can expect

• Exposure to a global manufacturing ecosystem
• A mix of on-site supplier engagement and remote collaboration
• A fast-paced environment where your ideas drive real change

Role Overview

We are seeking a Video & Visual Application Content Producer to create compelling visual content that showcases real automation applications using Apera technology.

This role will produce robotics application videos, product demonstrations, and customer success stories that support marketing campaigns and help sales teams engage potential customers.

The ideal candidate enjoys working with technical products and industrial environments, and has strong video production and storytelling skills.

Key Responsibilities

Application Video Production

• Produce videos demonstrating robotics automation applications
• Capture real-world examples such as:
• Bin picking
• Machine tending
• Kitting
• Robotic picking

 Customer Success Videos

• Film and produce case studies and automation success stories
• Document customer deployments and system integrations

Marketing Campaign Visuals

• Create visual assets including:
• Diagrams
• Animations
• Graphics
• Support marketing campaigns with high-quality visuals

Sales Enablement Content

• Produce short video clips for sales outreach
• Create visual content used in sales presentations

Event Content Production

• Capture video and photography at:
• Trade shows
• Demonstrations
• Customer sites

 Qualifications

• 3–5 years experience in video production or visual content creation
• Strong video filming and editing skills
• Experience producing product or technical content
• Familiarity with industrial or manufacturing environments is a plus
• Ability to translate technical concepts into engaging visual stories

 What Success Looks Like

• A large and growing library of robotics application videos
• High-quality visual content used across marketing campaigns
• Strong visual support for sales outreach and presentations
• Increased engagement with Apera’s marketing content

What we offer!

Equity Participation
As an employee-owned company, we provide a meaningful stock option program, enabling all team members to share in the company’s long-term success and growth.

Competitive & Transparent Compensation
We offer a competitive and transparent compensation package aligned with market benchmarks. For this role, the expected salary range is MXN $510,000– $603,000 annually.

The final compensation package will be determined based on a range of factors, including your experience, skills, and the value you bring to the role and the organization.

Why This Role Matters

The Manufacturing Engineer is responsible for evaluating current manual processes and making them more efficient, robust  and reliable through improved instructions, tooling or implementing automation solutions.  This role is ideal for someone with strong factory-floor instincts, who understands how to build things at rate and with an eye towards economics based automation in the real world—not just on paper—and who thrives in a fast-moving, build-focused environment. In this role your work will optimize processes and enable production employees, engineers and scientists across the organization as they bring our demonstration system online.

What You'll Do

• Set-up and analyze manufacturing processes to identify assembly sequence and tooling improvements as well as automation opportunities that reduce labor and increase throughput, capacity, capability, and yield
• Collaborate with design engineering to influence product DFM/DFA (Design for Manufacturability/Automation) to ease automation integration
• Design and develop tools that aid in error free assembly, improve safety and quality
• Write and or edit electronic work instructions for repetitive assembly steps to document the best known practices,  incorporate inspection steps to verify quality, document traceability and data collection steps as needed
• Specify, source, and deploy off-the-shelf or custom automation equipment including conveyors, actuators, robotics, inspection stations, and tooling
• Write and maintain documentation for equipment setup, operation, troubleshooting, and maintenance
• Support process development and initial production, with a focus on root cause analysis and continuous improvement
• Facilitate change management on the facility floor; including manufacturing validation
• Partner closely with area managers, manufacturing technicians, mechanical engineers, and quality to ensure equipment performance aligns with production goals

What You Bring

• Bachelor’s degree in Mechanical Engineering, Mechatronics, Manufacturing Engineering, Industrial Engineering, or related equivalent experience in this field
• 5+ years of experience in manufacturing engineering or automation in a relatable production environment
• Hands-on experience developing and integrating automation equipment, including mechanical and control systems (pneumatics, motion control, sensors)
• Experience with robotic arms (e.g., UR, Fanuc, ABB), end-of-arm tooling, and collaborative automation
• Strong CAD proficiency (e.g., PTC Creo) and ability to design tooling and fixturing
• Demonstrated capability with PLCs, industrial communication protocols, and control systems (e.g., Allen-Bradley, Siemens, Beckhoff, etc.)
• Solid understanding of process validation, process capability, and yield improvement methodologies and dashboard reporting showing system health
• Experience managing external automation integrators or machine builders
• Familiarity with MES, SCADA, or factory data collection tools
• Comfortable operating in an evolving, ambiguous, and cross-functional startup environment

Bonus Points For

• Background in electromechanical product assembly or electronics manufacturing.
• Familiarity with ERP/MRP systems.
• Familiarity with datavis tools and visual factory concepts that use dashboards, IoT data, and visual tools to display real-time facility performance.
• Proficiency with Twincat, Python or similar scripting languages for automation/data acquisition.

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them.

You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators.

The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe.

You will:

• Drive some of our most critical operational processes
• Improve existing processes and tools globally
• Collaborate with stakeholders to improve processes for new and existing customers
• Create an effective feedback loop between the frontline, product, strategy, and customers
• Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy

Ideally you'd have:

• Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm
• An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
• Experience leading day to day activities and improving processes
• An action oriented mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
• Analytical, planning, and process improvement capability

Nice to haves:

• Experience with reading SQL and/or another database language
• Experience with Python and/or Mode Notepad scripting

Scale’s Robotics business is rapidly expanding, supporting customers building physical AI. This position will be a key contributor in working to build out Scale’s data factory in Mexico and in supporting robotics data collection. This is a first of its kind role at Scale and you will have the opportunity to advance Scale’s robotics offerings.

You will:

• Partner with cross-functional stakeholders to bring up new robots and productionize the maintenance of robots and collection hardware.
• Play a critical role in supporting the day-to-day operations of the factory by bringing up and maintaining robots and collection hardware.
• Provide technical support for data collection operations.
• Manage physical inventory, maintain equipment, and coordinate logistics.
• Become a subject matter expert on all capabilities of the robotics platforms deployed in the factory.
• Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision, and other autonomy-adjacent concepts.
  
  

You have:

• Academic (Bachelors/Licenciatura) or industry experience - Engineering background - preferably in Computer Science, Mathematics, or other Engineering fields.
• 2+ years of experience developing with Python, C++, Java and/or other scripting languages.
• 1-3 years of experience in hardware labs or a manufacturing environment.
• Experience managing risk and operating robots safely.
• Strong project management and interpersonal skills, high attention to detail, and a strong sense of ownership.
• High level of comfort communicating effectively across internal and external organizations.

Nice to have:

• Hands-on experience in Robotics, AI, and/or Computer Vision.
• Intellectual curiosity, empathy, and ability to operate with a high degree of autonomy.
• Experience building and/or maintaining lab networks and data pipelines.
• Experience running large-scale data collection and controlled experiments
• Experience building out facilities.
• Experience in logistics.

As Scale's product portfolio and customer base expand, we are seeking skilled Site Reliability Engineers to manage and maintain our physical infrastructure, including robot stations, servers, computers, and network installations. You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed. A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

You will:

•  Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

Scale's Robotics business unit is dedicated to solving the data bottleneck in Physical AI across Robotics, Autonomous Vehicles, and Computer Vision. In this role, you'll be a key contributor building production systems for robotics data collection, model training pipelines, and evaluation infrastructure. You'll have the opportunity to own critical parts of our robotics platform, work directly with cutting-edge robotics and AV customers, and shape the future of embodied AI systems.

You Will:

• Own and architect large-scale data processing pipelines for robotics and autonomous vehicle datasets
• Build ML training and fine-tuning pipelines using Scale's robotics data
• Work across backend (Python, Node.js, C++), and frontend (React, TypeScript) stacks to build end-to-end solutions
• Develop tools and real-time systems for robotics data collection, teleoperation, model evaluation, data curation, and data annotation
• Interact directly with robotics and AV stakeholders to understand their technical needs and drive product development
• Design comprehensive monitoring and evaluation frameworks for robotics models and data quality
• Solving complex, late-stage industry challenges in concurrent and real-time robotic systems, with strict attention to timing constraints and data integrity. This often involves deep investigation, reviewing academic papers, and direct collaboration with robotics vendors
• Collaborate with ML engineers and researchers to bring robotics research into production
• Deliver features at high velocity while maintaining system reliability and performance

Ideally, You Have:

• 3+ years of high-proficiency software engineering experience, with a strong background in complex systems and the ability to independently research, analyze, and unblock hard technical problems.
• Strong programming skills in Python and TypeScript/Node.js for production systems
• Experience with React and modern frontend development for 3D interfaces
• Concurrent and real-time systems, with special attention to timing constraints
• Understanding of distributed systems, workflow orchestration, and cloud infrastructure (AWS, Temporal, Kubernetes, Docker)
• Experience with databases (MongoDB, PostgreSQL) and data processing at large scale
• Track record of working with cross-functional teams including ML engineers, researchers, and customers
• Strong communication skills and ability to operate with high autonomy

Nice to Haves:

• Experience with C++
• Experience with robotics hardware platforms (robotic arms, mobile robots, perception systems) with a focus on time synchronization
• Background in computer vision, SLAM, motion planning, or imitation learning
• Familiarity with autonomous vehicle data, lidar technologies, or 3D data processing
• Experience with ML model deployment and serving frameworks
• Knowledge of teleoperation systems (ALOHA, UMI, hand tracking) or VR interfaces
• Experience with workflow orchestration systems (Temporal, Airflow)
• Published research or open-source contributions in robotics or autonomous systems

Role Summary: 

The Technical Sales Development Representative plays a critical role in identifying and qualifying new automation opportunities within manufacturing environments. This role sits at the intersection of sales development and early technical discovery, helping connect manufacturers facing operational challenges with vision-guided robotics solutions.

You will engage manufacturing leaders, operations managers, and automation engineers to understand their processes, identify automation opportunities, and determine whether those opportunities are worth deeper technical exploration with the Sales Team. Through a combination of structured outreach, discovery conversations, and early qualification, you will help generate high-quality opportunities that move into the technical sales pipeline.

What you’ll do

• Build a steady cadence of qualified discovery meetings and plant walkthroughs for the Regional Sales Manager, Business Development Managers (BDMs) and Global Account Managers (GAMs) by identifying manufacturers with meaningful automation opportunities.
• Run multi-channel outreach sequences (phone, email, LinkedIn), continuously testing messaging and targeting based on conversion data and customer feedback.
• Book and host the first customer introduction call, where you will:
  • Introduce Apera and its vision-guided robotics technology
  • Understand the customer’s process and operational challenges
  • Ask structured discovery questions about automation needs
  • Identify whether the opportunity is worth deeper technical exploration. 
• Conduct early technical discovery conversations with manufacturing and operations leaders, gathering key details such as:
  • Current picking or handling process
  • Product variation and complexity
  • Facility environment
  • Existing automation
  • Potential constraints
• Evaluate whether the opportunity represents a strong technical and business fit for Apera before routing it to the Sales Team.
• Prepare a clear opportunity brief for the Regional Sales Manager or BDM including:
  • Customer context
  • Operational challenge
  • Early feasibility indicators
  • Stakeholders involved
  • Next steps
• Partner with the Sales Team on account-based prospecting, identifying plants, facilities, and key stakeholders within target manufacturing companies.
• Source contacts in ZoomInfo (and other systems) and maintain accurate plant, facility, and account structures in HubSpot CRM.
• Build and maintain segmented prospect lists by industry, manufacturing process, and automation use case.
• Rapidly learn industrial automation workflows, robotics applications, and machine vision use cases to build credibility with technical buyers.
• Partner with SDRs and the VP of Marketing to develop high-performing outreach sequences, including adapting messaging for Spanish-speaking manufacturing teams.

 Supporting BDMs on Active Opportunities

• Partner closely with Regional Sales Managers and BDMs on key accounts and active opportunities
• Assist with quote coordination and follow-up, ensuring proposals are reviewed and progressing
• Track proposal status and help schedule quote review meetings and technical follow-ups
• Maintain visibility on deal progress, customer questions, and next steps
• Support account expansion by identifying new plants, departments, or contacts within existing customers
• Help maintain pipeline accuracy and opportunity documentation in CRM

What “good” looks like

• A typical day includes a mix of outreach and customer conversations, such as:
  • 50+ phone dials
  • 10–25 connects
  • 5–15 discovery conversations
  • 50+ emails sent (mix of automated and personalized)
  • 2–4 qualified intro meetings or discovery calls completed
• Meeting quality matters more than volume, success is measured by opportunities that move into deeper technical discovery with the Sales Team.
• Outreach, reply, and meeting conversion rates improve because you test messaging tied to real manufacturing problems, not generic automation outreach.
• The Sales Team regularly confirms that the meetings you qualify involve real automation opportunities and the right stakeholders.

Example feedback: “These plants actually have the right use case. Let’s schedule walkthroughs while I’m visiting next month.”

You use AI and digital tools to prioritize accounts, summarize discovery conversations, and capture customer insights, while applying sound judgment to qualification decisions.

About you

• Fully bilingual (Spanish / English).
• 3+ years in SDR, BDR, or sales development, preferably selling into manufacturing, automation, robotics, or technical B2B markets.
• Comfortable speaking with operations managers, automation engineers, and plant leaders.
• Curious about how factories work and how robotics can solve operational challenges.
• Able to quickly learn and explain technical concepts at a high level.
• Confident hosting customer meetings and discovery conversations.
• Communicate clearly, ask thoughtful questions, and remain resilient under rejection.
• Work like a scientist: test messaging, analyze results, and iterate.
• Maintain disciplined daily execution: structured outreach, follow-ups, sequence management, and strong CRM hygiene.
• Highly organized and capable of managing multiple sequences and opportunities simultaneously.
• Experience with HubSpot and LinkedIn Sales Navigator is a strong asset.

Success Metrics

• Discovery meetings completed
• Percentage of intro calls that convert to qualified opportunities
• Pipeline generated for BDMs and Regional Sales Managers
• Quality and completeness of opportunity briefings
• Speed of follow-up and CRM accuracy

 Career Growth Path

This role is designed as a launchpad into more advanced commercial and technical roles, including:

• Business Development Manager
• Sales Engineer / Solutions Consultant
• Product Specialist

What do we offer!

Equity Participation
As an employee-owned company, we provide a meaningful stock option program, enabling all team members to share in the company’s long-term success and growth.

Competitive & Transparent Compensation
We offer a competitive compensation package aligned with market benchmarks. For this role, the expected annual salary range is MXN $533,000 – MXN $622,000, + sales incentive. The final offer will be determined based on a variety of factors, including your skills, experience, and the overall value you bring to the team and our mission.

Role Overview

We are seeking a Sr. Marketing Manager based in Mexico to lead marketing strategy and drive pipeline generation. Reporting to the Senior Vice President, Sales & Marketing.

This role is responsible for identifying high-value automation opportunities, defining target industries and accounts, and building marketing campaigns that generate qualified leads for our sales team.

The ideal candidate understands industrial automation markets, can map complex ecosystems (OEMs, system integrators, suppliers), and is comfortable working closely with sales and engineering teams.

This role will involve periodic travel to the United States, approximately one week every two months, to collaborate closely with cross-functional teams and support key initiatives.

Key Responsibilities

Marketing Strategy

• Define and maintain Apera’s Ideal Customer Profiles (ICP) 
• Identify priority industries and automation opportunities 
• Develop the overall marketing strategy aligned with sales goals 
• Build and manage the marketing campaign roadmap 

Market Intelligence & Ecosystem Mapping

• Map industry ecosystems including: 
  • OEM manufacturers 
  • Tier suppliers 
  • System integrators 
  • Line builders 
• Track key industry developments such as: 
• • Automotive model launches 
  • Factory expansions 
  • Automation investment trends 
• Identify where automation projects are likely to occur 

Brand Awareness & Industry Presence

• Increase Apera’s visibility within the robotics and automation ecosystem 
• Grow Apera’s LinkedIn presence and thought leadership 
• Coordinate participation in: 
  • Robotics conferences 
  • Automation trade shows 
  • Industry events 
• Develop industry-relevant marketing content 

Sales Alignment

• Work closely with Sales and SDR teams to align marketing initiatives with pipeline goals
• Support account-based marketing campaigns targeting strategic accounts
• Ensure marketing activities generate qualified automation opportunities

Performance & Analytics

• Monitor campaign performance using HubSpot 
• Track marketing contribution to pipeline and revenue 
• Continuously optimize marketing programs 

Qualifications

• 7+ years of marketing experience in industrial technology, robotics, or automation 
• Strong understanding of B2B marketing and demand generation 
• Experience working with technical products and engineering audiences 
• Familiarity with account-based marketing and industrial ecosystems 
• Strong analytical and strategic thinking skills 
• Experience using HubSpot or similar CRM platforms 

What Success Looks Like

• Apera becomes increasingly visible within the automation ecosystem 
• Marketing consistently generates qualified leads for SDRs 
• Strong campaigns drive engagement with target industries 
• Marketing contributes directly to pipeline growth 

What we offer! 

Equity Participation 
As an employee-owned company, we provide a meaningful stock option program, enabling all team members to share in the company’s long-term success and growth. 

Competitive & Transparent Compensation
We offer a competitive and transparent compensation package aligned with market benchmarks. For this role, the expected on target earning range is MXN $1,000,000 – $1,200,000 annually, inclusive of base salary and commission. 

Total compensation may be structured as a combination of base salary and performance-based bonus, with the overall earnings falling within this range and aligned to the achievement of defined marketing and pipeline generation targets. 

The final compensation package will be determined based on a range of factors, including your experience, skills, and the value you bring to the role and the organization. 

Role Overview:

We are looking for a Demand Generation & Campaign Manager to execute marketing campaigns that generate qualified leads and support sales pipeline growth. This role is responsible for operating the marketing engine, building campaigns in HubSpot, managing marketing automation, and ensuring leads are efficiently passed to the SDR team. The ideal candidate is highly organized, data-driven, and experienced in B2B demand generation and marketing automation.

This role will involve periodic travel to the United States to collaborate closely with cross-functional teams and support key initiatives. 

Key Responsibilities

Campaign Execution 

• Build and manage marketing campaigns including:
  • Webinars
  • Email campaigns
  • Landing pages
  • Digital content campaigns
• Coordinate campaign launches across multiple channels

HubSpot Campaign Management

• Use HubSpot to manage:
  • Marketing emails
  • Workflows
  • Lead segmentation
  • Campaign reporting
• Maintain campaign tracking and performance dashboards

Lead Management

• Manage lead lifecycle from initial engagement to SDR qualification

• Coordinate lead handoff between marketing and SDR teams

• Maintain segmentation lists and target account databases

Account-Based Marketing

• Support targeted campaigns toward strategic companies and industries

• Work with marketing leadership to develop ABM initiatives

Marketing Analytics 

• Track campaign performance and conversion rates

• Analyze marketing funnel metrics

• Provide regular reports on campaign effectiveness

Qualifications 

• 3–6 years experience in demand generation or marketing automation

• Strong experience with HubSpot

• Experience running B2B marketing campaigns

• Strong analytical and organizational skills

• Experience working with sales teams and lead qualification processes

What Success Looks Like

• Campaigns consistently generate qualified leads

• Marketing leads convert effectively to SDR opportunities

• HubSpot campaigns are executed efficiently and tracked accurately

• Marketing performance is clearly measured and optimized

What we offer! 

Equity Participation 
As an employee-owned company, we provide a meaningful stock option program, enabling all team members to share in the company’s long-term success and growth. 

Competitive & Transparent Compensation 
We offer a competitive and transparent compensation package aligned with market benchmarks. For this role, the expected salary range is MXN 600,000 – 710,000 annually. 

The final compensation package will be determined based on a range of factors, including your experience, skills, and the value you bring to the role and the organization.