Staff PRODUCT ENGINEER (Contract)

Build it. Ship it. Own it.

Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru

About Counterpart

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

The Role

As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.

You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. 

YOU WILL

Own the Problem

• Take accountability for the outcome. 
• Talk directly to your users, stakeholders, and peers to discover the problem. 
• Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. 
• Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.

Build with AI

• Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
• Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
• Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
• Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
• Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
• Contribute to and manage the context harness as you build and deliver.

Verify and Iterate

• Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
• Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
• Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
• Monitor your services in production. Own the signal. Debug and fix what breaks.
• Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
• Iterate until you move the needle. Shipping is not the finish line. Outcome is.

Raise the Bar

• Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
• Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
• Operate to the engineering standards for quality, reliability, and operational excellence.

YOU HAVE

• 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
• Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
• Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
• A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
• Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
• Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
• Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
• Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
• Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
• Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
• The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
• Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
• Experience working with distributed, remote teams.

HOW THIS ROLE WORKS

Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.

You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.

This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.

WHO YOU WILL WORK WITH

• Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
• Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
• Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
• John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
• Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
• Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

1. Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
2. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
3. Paid Vacation and Time Off
4. Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
5. Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

As a Senior Account Director, you’ll be responsible for working with clients in the Healthcare division. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will work to drive performance through integrated marketing tactics across paid, owned and earned channels. As a seasoned business consultant, the Senior Account Director will guide and counsel clients on how marketing tactics can drive business outcomes. The Senior Account Director will manage direct reports and lead cross-functional account teams of highly-talented marketers by working closely to optimize their efforts and provide strategic guidance. In collaboration with Account Managers, they will spearhead service expansions, manage media, craft testing roadmaps and lead tactical pivots when necessary. Additionally, you will demonstrate exceptional leadership by gaining trust and providing unmatched strategic insight to their cross-functional account teams. Within the Client Services department, the Senior Account Director will also be responsible for leading key initiatives within the team such as talent acquisition, training or product quality. This is an exciting role for a seasoned digital marketer seeking an opportunity to lead innovative, growth-oriented  marketing campaigns.

Responsibilities:

• Client-centric Communication: Establishes a strong relationship with client key decision makers by hosting monthly one-on-one check-ins to review holistic business performance, gauge sentiment, solicit feedback and share additional opportunities to support the business goals
• Marketing Strategy: Leads the cross-functional account teams with a comprehensive strategy across paid, owned and earned channels to meet or exceed client business objectives; Demonstrates proficiency in cross-channel media planning and testing roadmaps, including the connection of a client’s product, audience and media
• Client Performance & Results: Ensures that at least 75% of their client roster is hitting their goals/forecast targets within the partnership.
• Data-driven Insights: Leverages data and analytics, such as first-party data tools like Google Analytics and Looker Studio, to identify strategic opportunities; Translates learnings into clear and concise reporting with actionable next steps
• Measurement Frameworks: Uses overlapping datasets to find the truth and make better marketing decisions; Prioritizes business metrics to guide strategy and budgets; Leverages platform or attribution metrics to inform tactical daily optimizations; Uses incrementality to validate when needed
• Team Coaching and Development: Leads by example and practices servant leadership; Delivers timely, specific feedback to team members to up-level business acumen and connect the marketing objectives to business objectives
• Existing Account Manager Support: Shadows and provides coaching and feedback to new hires within the first 90 days and/or existing Account Managers to ensure high product quality and assist in coaching any skill gaps
• Client Portfolio: Manages a diverse set of clients totaling with specific target monthly recurring revenue
• Client Retention: Leads the contract renewal strategy by following the established client renewal process and timelines.  Takes a proactive approach to the process, beginning at least 90 days in advance of the contract expiration date by preparing the  presentation and proposal development alongside the Account Manager to extend client partnerships.  Reviews and analyzes client contracts on a regular basis to ensure goals are on target
• Service Expansions: Works with the Account Manager and the internal account team to identify additional strategies to improve performance and expand client partnerships. 
• Own the strategic coaching and development of Account Managers and Resource Team leads, ensuring teams can independently connect channel execution to client business outcomes and confidently lead client conversations
• Elevate client-facing excellence across accounts, coaching teams on storytelling, executive presence, and emotional intelligence to deliver clear, polished recommendations
• Scale team capability and consistency, developing AMs as strategic leaders, reinforcing shared expectations across accounts, and balancing client demands with team capacity to drive sustainable performance.
• Department Operations: Plays an active role in supporting key department initiatives such as recruitment, staffing, training, onboarding and more
• Specialty Focus Area: Identifies a focus area within the department that aligns with the individual’s skill set; Creates a roadmap alongside the Account Manager to enhance and optimize that focus area (e.g., Training, Reporting, Talent Acquisition)
• Responsible for other tasks and projects as assigned by Client Services department leadership, as needed
• Employ AI technologies to enhance and optimize business processes

Role Requirements:

• Bachelor's Degree in Marketing, Communication or related discipline
• 10+ years cross-channel digital marketing experience, including: strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
• Proven track record of delivering high customer satisfaction scores through NPS or similar retention metrics
• Strong understanding of paid media, particularly Google Ads and Meta Ads
• Working knowledge of SEO, Analytics, and Creative workflows and deliverables
• Experience speaking to business-level metrics such as LTV:CAC, ROAS, etc.
• Proficiency in establishing goals for clients and validating forecast scenarios to show a path to goal
• Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
• Ability to quickly build rapport and develop relationships with executive-level points of contact
• Desire to work in a role that functions as both a marketing consultant and a business consultant for clients
• Highly dependable individual who thrives in a fast-paced environment and is a self-starter; Emanates high energy and a positive attitude
• Entrepreneurial spirit with a passion for problem-solving, continued learning and personal growth

Key Performance Indicators (KPIs)

• Division ETCR or Expansion to Churn Ratio (as established quarterly)
• Division Team Retention Rate of 90%+
• Client Retention Rate of Book of 96%+
• Deliverable timeliness: 95% on time delivery
• NPS for Account Director Portfolio (8 or above)
• MRR: $100k+ monthly revenue

Most Important Things (MITs)

• Team Coaching and Development
• Marketing Strategy, Development and Execution
• Client Retention and Client Revenue Growth

Benefits & Perks:

• Base salary paid in USD + commission opportunities
• Unlimited Time Off available on day one
• Fully flex work environment: full-remote, in-office, or hybrid
• Healthcare stipend: $50/month to support your healthcare or insurance costs
• National Holidays + 2 Mental Health Recharge Days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

We’re looking for an Account Manager, Scale to maintain day-to-day contact with our existing customers at scale to help them realize the value of our products and services and establish long term partnerships with Hootsuite by exploring and qualifying future growth opportunities. In this role, you will leverage your commercial skillset to successfully manage a high volume of customer renewals, while cultivating upsell, cross sell and expansion opportunities for both Hootsuite and Partner products in your book of business. As part of the Scaled Account Management team you will collaborate cross-functionally to provide customer value in all stages of the sales cycle. This is a hybrid role and is open to applicants located within commuting distance of our Mexico City, Mexico office. In this role, you will report to the Manager, Sales & Customer Expansion, LATAM. 

WHAT YOU’LL DO:

• Maintain low-touch day-to-day contact with customers for our pooled accounts at scale; providing timely answers to questions and focus on driving customer health and experience.
• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
• Drive renewals, upsells, and expansion in your low ARR accounts by focusing on customer engagements at scale and educating customers on Hootsuite’s value proposition in our pooled motion.
• Provide weekly forecasts and maintain rolling forecasts including monitoring and reporting account data health.
• Consistently contribute to generating team pipeline of upsell /product add-ons upon contract renewal or during service period to meet or exceed expansion targets.
• Successfully manage the end-to-end renewal process required to hit or exceed team renewal targets/quotas, leveraging your product knowledge to efficiently meet customers needs.
• Demonstrate understanding of contract terms and processes in order to maximize contract value and efficiency as well as ensure a seamless customer experience.
• Support the optimization of digital-first programmes for our pooled model by providing recommendations based on intimate knowledge of customer database
• Collaborate cross-functionally to provide customer value in all stages of the sales cycle
• Manage and report on customer engagement activities and results in order to assess trends using SFDC, Front App, Gainsight, Gong and others
• Share product and sales experience within the team in order to meet and exceed team targets
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Some relevant experience in sales or customer success, preferably as an Account Executive, Customer Success Associate, Customer Support Advocate, or Account Manager
• Fluent English and Spanish
• Proven success in monthly and quarterly sales forecasting
• Solid business acumen and tech-savvy with a strong ability to focus on customer business value, ROI, and customer solutions.
• Strong ability to articulate product features in an easy to understand language to inspire sales, build trust and establish long-term relationships
• Experience in creating sales strategies inclusive of 3rd party solutions.
• Strong communication and presentation skills via various platforms, including by phone, video, and email.
• Commitment to Results: Consistently achieves results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish - doesn’t give up.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA1 #LI-Hybrid

About the Team

The Sales Compliance team is responsible for designing and ensuring effective Sales Compliance and Controls across DoorDash’s sales organization. The Sales Compliance team is part of the larger Sales Strategy & Operations team, which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines. 

About the Role

We are seeking an Associate Manager, Sales Compliance  to draw actionable insights from large financial data sets, drive order-to-cash process improvements, and lead cross-functional compliance projects. You will understand the internal processes that drive data inputs and quality, enabling you to root cause compliance, reporting, contract, and system issues. You will drive initiatives with a high level of quality with minimal guidance.  You will diagnose and define net new projects or business needs for the team. You will perform walkthroughs and identify gaps within processes as well as problem solve. You will help improve processes via automation and efficiencies. You will also work directly with our sales team to understand and remediate compliance issues. 

You will report to the Senior Manager, Sales Controls on our Sales Compliance team in our Merchant Sales Operations organization. We expect this role to be hybrid, with some time in-office and some remote.

You’re excited about this opportunity because you will…

• Work cross-functionally with analytics, sales, product, accounting, audit,  finance and legal teams
• Develop and scale process improvements
• Create actionable insights for larger sets of data
• Get to the lowest level of details to deeply understand DoorDash’s products and systems
• Help eliminate DoorDash’s third-party risk from a legal and financial perspective
• Directly impact DoorDash’s ability to recognize revenue and audit internal controls
• Be tasked with reconciling numerous lines of revenue data to contracts in various Doordash systems
• Use various methods, including excel queries and researching various databases
• Be comfortable analyzing the results of the reconciliation, identifying trends and researching reasons for outliers
• Present results in a timely manner to key stakeholders and make recommendations for improvements

We’re excited about you because…

• You have 3+  years relevant experience as a senior auditor, senior financial analyst, data analyst, or similar field  
• You have a college degree in Accounting, Finance, or a related field
• You’re fluent in English
• You have experience in process improvement and optimization
• You are highly proficient in Microsoft Excel (pivot tables, vlookups)
• You can move quickly and desire to own projects from day one
• You pay attention to detail
• You have the ability to document processes clearly and concisely.
• You have time management and organizational skills
• You are a strong communicator with the ability to interact and build trust across all levels of the business
• You can work on significant and unique issues requiring analysis of situations or data 
• You have the ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results. 

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for a Contracts Manager to help support our expansion across the region and around the globe!

As a leader in the Contracts organization you will review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendment agreements. Work closely with Clinical Operations study team and play a key role to ensure deliverables are in alignment with defined study timelines.

Essential functions of the job include but are not limited to:

• Review, draft and negotiate a variety of agreements including master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements, and other client contracts.
• Work with supervisor and various internal/external key stakeholders to resolve/escalate contractual issues.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Other tasks as assigned.

Qualifications:

Minimum Required:

• Graduate, postgraduate, 4-year college degree
• Equivalent experience ideally in a scientific or healthcare discipline
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements, vendor contracts and site Budget negotiations, but no less than 5 years’ experience.
• Experienced leading interactions with Study Teams and Sponsor

Preferred:

• Bachelors in law, scientific fields, business administration or equivalent degree
• Excellent organizational and communication skills and attention to detail
• Knowledgeable on setting up Contracting Plans - Guides for CTA & Budget negotiations
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines

Skills:

Competencies

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.
• Executes time-sensitive matters while maintaining accuracy and attention to detail.
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.
• Displays sound business judgment and a proactive, independent work style.
• Proficient in MS Office software programs and computer applications
• Handles sensitive issues with discretion.
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.

#LI-AG2 #LI-REMOTE

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for a Contracts Manager to help support our expansion across the region and around the globe!

As a leader in the Contracts organization you will review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendment agreements. Work closely with Clinical Operations study team and play a key role to ensure deliverables are in alignment with defined study timelines.

Essential functions of the job include but are not limited to:

• Review, draft and negotiate a variety of agreements including master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements, and other client contracts.
• Work with supervisor and various internal/external key stakeholders to resolve/escalate contractual issues.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Other tasks as assigned.

Qualifications:

Minimum Required:

• Graduate, postgraduate, 4-year college degree
• Equivalent experience ideally in a scientific or healthcare discipline
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements, vendor contracts and site Budget negotiations, but no less than 5 years’ experience.
• Experienced leading interactions with Study Teams and Sponsor

Preferred:

• Bachelors in law, scientific fields, business administration or equivalent degree
• Excellent organizational and communication skills and attention to detail
• Knowledgeable on setting up Contracting Plans - Guides for CTA & Budget negotiations
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines

Skills:

Competencies

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.
• Executes time-sensitive matters while maintaining accuracy and attention to detail.
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.
• Displays sound business judgment and a proactive, independent work style.
• Proficient in MS Office software programs and computer applications
• Handles sensitive issues with discretion.
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.

#LI-AG2 #LI-REMOTE

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Regulatory and Start Up Specialist (Senior RSS) in Mexico!

As the Senior RSS on our team, you are a seasoned, experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the Senior RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and providing support to the Site Contract Management group in budget and contract negotiation.

The Senior RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities, trainer for less-experienced staff on site start-up activities and may be identified as Owner of country specific tools and guidance documents to increase knowledge share of country specific site start-up activities and ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:

• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to Competent Authorities (CA), Ethics Committee (EC) and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP
• Interaction with CA/EC for study purposes and handling responses to the CA/EC
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration
• Prepare, review and manage collection of essential documents required for site activation/IMP release
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing this knowledge within Precision for Medicine to ensure the conduct of Clinical Trials according to international and local/national applicable regulations
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study
• May support development of country specific Country Start-up summary and process flow identifying timelines, risks, and success factors
• May support development of training sessions to expand Country Start-up knowledge and act as Subject Matter Expert for queries
• May mentor staff on local study start-up regulations, submissions, and internal procedures
• May interact with clients to provide activation readiness status updates, request documents or document review, and participate in proposal activities, including slide development and client presentation as required
• Performs other duties as assigned by management

Qualifications

Minimum Required:

• Bachelors’ degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience
• 3.5 years or more as a Regulatory or SU specialist in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies
• Ability to communicate both verbally and in writing at the English proficiently (Professional level)

Other Required:

• Excellent communication and organizational skills are essential
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required
• Fluency in English and for non-English speaking countries the local language of country where position based
• Ability to prioritize workload to meet deadlines

Preferred:

• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/EC/IRB submissions) experience for the particular country
• Experience using milestone tracking tools/systems
• Can assist junior SU specialists in problem resolution
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

Competencies:

• Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
• Ability to follow task-specific procedures, be attentive to detail and place importance on accuracy of information
• Excellent organizational skills
• Ability to effectively interact with project team(s) and effectively communicate in English and the local language of the country where located
• Ability to work independently in a fast-paced environment with a sense of urgency to match the pace
• Must demonstrate excellent computer skills
• Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade
• Flexible attitude with respect to work assignments and new learning
• Occasional travel may be required

#LI-AG2 #LI-REMOTE

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Regulatory and Start Up Specialist (Senior RSS) in Mexico!

As the Senior RSS on our team, you are a seasoned, experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the Senior RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and providing support to the Site Contract Management group in budget and contract negotiation.

The Senior RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities, trainer for less-experienced staff on site start-up activities and may be identified as Owner of country specific tools and guidance documents to increase knowledge share of country specific site start-up activities and ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:

• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to Competent Authorities (CA), Ethics Committee (EC) and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP
• Interaction with CA/EC for study purposes and handling responses to the CA/EC
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration
• Prepare, review and manage collection of essential documents required for site activation/IMP release
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing this knowledge within Precision for Medicine to ensure the conduct of Clinical Trials according to international and local/national applicable regulations
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study
• May support development of country specific Country Start-up summary and process flow identifying timelines, risks, and success factors
• May support development of training sessions to expand Country Start-up knowledge and act as Subject Matter Expert for queries
• May mentor staff on local study start-up regulations, submissions, and internal procedures
• May interact with clients to provide activation readiness status updates, request documents or document review, and participate in proposal activities, including slide development and client presentation as required
• Performs other duties as assigned by management

Qualifications

Minimum Required:

• Bachelors’ degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience
• 3.5 years or more as a Regulatory or SU specialist in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies
• Ability to communicate both verbally and in writing at the English proficiently (Professional level)

Other Required:

• Excellent communication and organizational skills are essential
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required
• Fluency in English and for non-English speaking countries the local language of country where position based
• Ability to prioritize workload to meet deadlines

Preferred:

• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/EC/IRB submissions) experience for the particular country
• Experience using milestone tracking tools/systems
• Can assist junior SU specialists in problem resolution
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

Competencies:

• Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
• Ability to follow task-specific procedures, be attentive to detail and place importance on accuracy of information
• Excellent organizational skills
• Ability to effectively interact with project team(s) and effectively communicate in English and the local language of the country where located
• Ability to work independently in a fast-paced environment with a sense of urgency to match the pace
• Must demonstrate excellent computer skills
• Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade
• Flexible attitude with respect to work assignments and new learning
• Occasional travel may be required

#LI-AG2 #LI-REMOTE

We’re hiring a Clinical Trial Manager to help build and lead our expanding clinical operations across Latin America. This is an exciting, high‑impact opportunity based in Mexico, supporting rapid growth across Mexico, Brazil, Argentina, Colombia, Chile, and Peru.

As the clinical lead, you’ll own the planning, execution, and oversight of clinical studies, serving as the primary client contact and ensuring delivery in compliance with protocol, SOPs, ICH‑GCP, and regulatory requirements. You’ll shape country‑level recruitment strategies, lead feasibility and site start‑up, guide monitoring and quality strategies, and mentor CRAs and partners as we scale a new regional team.

This role offers significant career growth, including opportunities to build teams, define processes, influence culture, and step into broader leadership and project management responsibilities as the region grows.

Essential functions of the job include but are not limited to: 

• Primary clinical point of contact with the client
• Collaborate with PM on monthly invoicing and variance management of clinical budget
• Develop study related clinical documents (e.g. clinical plans, Informed Consent Form templates, study specific forms and manuals, CRF completion guidelines, study trackers, PSV/SIV slides and other training materials) 
• Identify and develop training needs for CRAs and third-party vendors specific to the study, protocol and practices including presenting these at Investigator Meetings and Study Kick-off meetings
• Generate potential site list from key stakeholders and drive site feasibility process
• Identify potential risks to the enrollment targets based on feasibility analysis and site’s contracted commitment
• Develop and finalize the country recruitment/retention strategy 
• Develop timely and effective communication and good working relationships with investigators and study team to ensure effective and timely feasibility, site start up, enrollment, maintenance and close out procedures 
• Lead internal clinical team meetings and sets expectations for clinical team of CRAs and CTAs
• Address all CRA and site questions and maintains Frequently Asked Question (FAQ) log as appropriate
• Support in planning and conducting investigator meetings
• Review and/or approve of IP release packages
• Oversee, support and track all submissions and approvals to Competent Authorities and IRB/Ethics Committees in conjunction with regulatory departments as applicable
• Develop clinical monitoring strategies for assuring study timelines are met and assuring quality deliverables 
• Generate and utilizes metric reporting (e.g., CTMS, DM Query Trends, Outstanding Monitoring Reports) to ensure that the study is conducted per plan and communicates issues to PM and CRAs as appropriate
• Responsible for eTMF implementation and management 
• Collaborate with PM, CRAs and QA to develop any Corrective and Preventative Action Plan (CAPA) and is accountable for implementation and timely closure 
• Accountable to assist sites, internal staff and CRAs with the preparation for GCP audits
• Work closely with PM for project-specific resourcing issues
• Escalate pertinent CRA performance and site compliance issues when necessary
• Collaborate with data management and CRAs to ensure data quality and compliance with data cleaning timelines
• Manage processes for investigational product (IP) including drug accountability and reconciliation 
• When a cross-functional PM is not assigned to a given program, the CTM will assume project management responsibility as needed
• Support business development and marketing activities as appropriate 
• May negotiate site budget and investigator contract with support from the legal department and/or site contracts group
• May review site visit reports and ensures monitoring (i.e. scheduling and scope) is executed per monitoring plan
• May be responsible for management of clinical vendors (e.g. labs, IP, patient diary, home health care) in conjunction with PM
• May perform clinical data review of patient profiles, data listings and summary tables, including query generation
• May have line management responsibilities
• Performs other duties as assigned by management

Qualifications:

Minimum Required:

• Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 7 years of clinical research experience or proven competencies for the position with significant clinical monitoring experience

Preferred:

• Advanced degree

Other Required:

• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) 
• Excellent communication and interpersonal skills to effectively interface with others in a team setting
• Excellent organizational skills, attention to detail, and a customer service demeanor
• Ability to travel domestically and internationally including overnight stays

Competencies: 

• Demonstrates mastery knowledge of ICH-GCP, relevant Precision SOPs, and regulatory guidance, as well as the ability to implement
• Working knowledge of clinical management techniques and tools
• Direct work experience in a cross-functional environment
• Proven experience in functional management including proven experience in delegating while fostering cohesive team dynamics 
• Proven experience in planning, risk management and change management
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a team
• Ability to create an environment where employees have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Excellent time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Excellent presentation, verbal and written communications skills
• In depth proven experience in pharmaceutical and/or device research required
• Demonstrated successful independent negotiation and conflict management strategies 

#LI-AG2 #LI-REMOTE

We’re hiring a Clinical Trial Manager to help build and lead our expanding clinical operations across Latin America. This is an exciting, high‑impact opportunity based in Mexico, supporting rapid growth across Mexico, Brazil, Argentina, Colombia, Chile, and Peru.

As the clinical lead, you’ll own the planning, execution, and oversight of clinical studies, serving as the primary client contact and ensuring delivery in compliance with protocol, SOPs, ICH‑GCP, and regulatory requirements. You’ll shape country‑level recruitment strategies, lead feasibility and site start‑up, guide monitoring and quality strategies, and mentor CRAs and partners as we scale a new regional team.

This role offers significant career growth, including opportunities to build teams, define processes, influence culture, and step into broader leadership and project management responsibilities as the region grows.

Essential functions of the job include but are not limited to: 

• Primary clinical point of contact with the client
• Collaborate with PM on monthly invoicing and variance management of clinical budget
• Develop study related clinical documents (e.g. clinical plans, Informed Consent Form templates, study specific forms and manuals, CRF completion guidelines, study trackers, PSV/SIV slides and other training materials) 
• Identify and develop training needs for CRAs and third-party vendors specific to the study, protocol and practices including presenting these at Investigator Meetings and Study Kick-off meetings
• Generate potential site list from key stakeholders and drive site feasibility process
• Identify potential risks to the enrollment targets based on feasibility analysis and site’s contracted commitment
• Develop and finalize the country recruitment/retention strategy 
• Develop timely and effective communication and good working relationships with investigators and study team to ensure effective and timely feasibility, site start up, enrollment, maintenance and close out procedures 
• Lead internal clinical team meetings and sets expectations for clinical team of CRAs and CTAs
• Address all CRA and site questions and maintains Frequently Asked Question (FAQ) log as appropriate
• Support in planning and conducting investigator meetings
• Review and/or approve of IP release packages
• Oversee, support and track all submissions and approvals to Competent Authorities and IRB/Ethics Committees in conjunction with regulatory departments as applicable
• Develop clinical monitoring strategies for assuring study timelines are met and assuring quality deliverables 
• Generate and utilizes metric reporting (e.g., CTMS, DM Query Trends, Outstanding Monitoring Reports) to ensure that the study is conducted per plan and communicates issues to PM and CRAs as appropriate
• Responsible for eTMF implementation and management 
• Collaborate with PM, CRAs and QA to develop any Corrective and Preventative Action Plan (CAPA) and is accountable for implementation and timely closure 
• Accountable to assist sites, internal staff and CRAs with the preparation for GCP audits
• Work closely with PM for project-specific resourcing issues
• Escalate pertinent CRA performance and site compliance issues when necessary
• Collaborate with data management and CRAs to ensure data quality and compliance with data cleaning timelines
• Manage processes for investigational product (IP) including drug accountability and reconciliation 
• When a cross-functional PM is not assigned to a given program, the CTM will assume project management responsibility as needed
• Support business development and marketing activities as appropriate 
• May negotiate site budget and investigator contract with support from the legal department and/or site contracts group
• May review site visit reports and ensures monitoring (i.e. scheduling and scope) is executed per monitoring plan
• May be responsible for management of clinical vendors (e.g. labs, IP, patient diary, home health care) in conjunction with PM
• May perform clinical data review of patient profiles, data listings and summary tables, including query generation
• May have line management responsibilities
• Performs other duties as assigned by management

Qualifications:

Minimum Required:

• Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 7 years of clinical research experience or proven competencies for the position with significant clinical monitoring experience

Preferred:

• Advanced degree

Other Required:

• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) 
• Excellent communication and interpersonal skills to effectively interface with others in a team setting
• Excellent organizational skills, attention to detail, and a customer service demeanor
• Ability to travel domestically and internationally including overnight stays

Competencies: 

• Demonstrates mastery knowledge of ICH-GCP, relevant Precision SOPs, and regulatory guidance, as well as the ability to implement
• Working knowledge of clinical management techniques and tools
• Direct work experience in a cross-functional environment
• Proven experience in functional management including proven experience in delegating while fostering cohesive team dynamics 
• Proven experience in planning, risk management and change management
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a team
• Ability to create an environment where employees have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Excellent time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Excellent presentation, verbal and written communications skills
• In depth proven experience in pharmaceutical and/or device research required
• Demonstrated successful independent negotiation and conflict management strategies 

#LI-AG2 #LI-REMOTE

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Auth0 and Okta Platforms enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you. 

The Okta Technical Account Management Team
The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity and security posture while driving value in Okta’s suite of Auth0 products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity
This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specializes in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. We make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem solving strategies and tactics often faced in the role. 

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges - through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyze trends, identify areas for improvement, and take action to optimize customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 2+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• Familiarity in the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps both web and native
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data. Strong presentation skills
• Excellent communication skills with the ability to set expectations, and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behavior & health metrics across a portfolio of customers
• This position will be located remotely within 50 miles of Mexico City, with some travel required (under 25% of the time)

Our Values - core competencies expected of our people:

• Always secure, always on: Relentlessly champion Okta’s security-centric mission with our customers
• Drive what’s next: Distinguish ourselves as Identity thought leaders who mature our customer's identity architectures
• Love our customers: Give our customers a premium identity experience
• Build it and own it: Solve hard problems together, own the outcome and impact, and empower each other to do the best work of our careers

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet all the job criteria. We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, then please get in touch to tell us about yourself.

Okta is an Equal Opportunity Employer

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy

#LI-MM1
#LI-Hybrid
P22221

At Bishop Fox, security isn't just a job - it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.   

Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions - including 16 open-source tools and 50 security advisories published in the past five years - we're committed to making the digital world safer.    

Given our exceptional growth, we are expanding and hiring an Engagement Manager to join us on this exciting journey. The Engagement Manager ensures that our clients and Bishop Fox realize value from our products and services. They have an in-depth understanding of the offensive cybersecurity industry and are responsible for managing client satisfaction and increasing customer engagement with Bishop Fox offerings. The Engagement Manager works directly with customers, as well as internally across delivery teams, account management, product, and marketing, to advocate for value realization throughout the customer lifecycle.

Who Are You and What You’ll Do  

As an Engagement Manager at Bishop Fox, your responsibilities will include, but not be limited to:

Ensure that customers realize value from Bishop Fox services at each touchpoint of the customer experience. Initial objectives include:

• Oversee delivery of Bishop Fox products and services to ensure compliance with contract deliverables and Service Level Objectives
• Delivering medium (100-500 hours) to large (500 hours and larger) projects on time, within scope, and under budget
• Executing project plans, proactively identifying and managing risks, resolving/ escalating issues, and driving projects to successful completion
• Building relationships with clients as measured by Net Promoter Score (NPS), ad hoc feedback, and successive contracts.
• Provide customer insights based on customer engagement results, YoY trending, industry comparison, and security best practices, and provide this information to both customers and to account planning teams for upsell/cross-sell opportunities.
• Creating and managing weekly internal and client-facing status reports on each engagement 
• Participate in both internal and client-facing service and account reviews, guiding and representing customer value objectives.
• Drive and participate in go-to-green planning on customer accounts across Bishop Fox delivery, product, and Sales teams.
• Design strategic account support through proactively maintaining high-level technical and operational expertise and understanding of industry trends and customer requirements.
• Contribute to improvements of products and/or services by providing feedback to internal teams as well as customer-facing responses to repeat questions.
• Manage and drive customer satisfaction to meet Bishop Fox's objectives.
• Identifying client concerns and conducting effective root cause analysis and corrective action plans

Mature the customer success function in line with the strategic roadmap of the program, including the following initial objectives:

• Drive the process for renewals on select repeat program work.
• Report internally on customer satisfaction metrics, including NPS scores and feedback.

Your Experience  

In addition to the above, the following is a list of skills and traits that describe you. If you have most of these, we’d like to speak with you.

• At least 3 years of project management experience with security-related projects
• 2+ years' experience as a Customer Success Manager or related role
• Strong understanding of the terminology and guidelines outlined in the Project Management Body of Knowledge (PMBOK)
• Bachelor’s degree strongly preferred
• Deeply understands customer security business goals, environment, pain points, and operational maturity, as well as their ultimate desired outcome
• Navigates difficult client situations with expert negotiation skills and a client service mentality.
• Security/cybersecurity industry experience or knowledge. 
• Well-versed in the Microsoft Office Suite, particularly experienced with Excel
• Experience working in a matrixed organization

Why Bishop Fox    

At Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:   

• Be Excellent to Each Other  

• Do the Right Thing  

• Do What You’ll Say You’ll Do  

• Get Better Together  

• Give a Sh*t   

At Bishop Fox, we're committed to providing benefits that support your well-being and professional growth. Here's a glimpse of what we offer:   

• Generous Time Off and Company-Wide Holidays  

• Team Events and International Travel Opportunities  

• Work From Home Support  

• Training Budget  

• Saving Fund  

• Food Coupons  

• Health and Wellbeing programs  

This position is not eligible for visa sponsorship. Applicants must be authorized to work in Mexico for the duration of employment without sponsorship.  

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment. 

Interested? Apply today!    

At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for a Strategic Account Manager to help us shape the future of measurement. In this role, you’ll work with talented professionals across the globe within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

About the Role: You will own the entire commercial lifecycle for AppsFlyer’s enterprise clients. As a strategic partner, you’ll guide customers through sales, expansions, renewals, and beyond, building long-term, impactful relationships that drive both client success and AppsFlyer’s growth

What You’ll Do

• Sales Execution and Territory Growth: Responsible for pursuing some of AppsFlyer’s largest Enterprise new business prospects. As well as owning and growing a small portfolio of enterprise clients through new sales, expansions, cross-sells, and renewals. Meet and exceed revenue targets consistently.
• Strengthen and Expand Customer Relationships: Build trust with clients by understanding their business objectives and providing value through thought leadership, insights, and tailored solutions.
• Executional Excellence: Ensure impeccable customer service, proactively address challenges, and implement strategies to maximize retention and minimize churn.
• Collaborate Cross-Functionally: Partner with internal teams like product, customer success, and marketing to deliver solutions that meet client needs and drive revenue.

What You Have

• +5 years of SaaS experience, ideally in analytics, mobile, or the MarTech space.
• Proven ability to manage complex new business deal cycles and contract negotiations with senior stakeholders.
• Experience in account mapping and planning at Enterprise level
• Track record of consistently meeting revenue quotas and delivering value-based recommendations to clients.
• Strong technical understanding and ability to explain complex solutions to both technical and non-technical stakeholders.
• Experience working in a fast-paced, dynamic environment, with a proactive approach to identifying growth opportunities.

At AppsFlyer, we’re committed to building a diverse and inclusive workplace. Don’t meet 100% of the qualifications? If you’re excited about this role and believe you have the skills to succeed, we encourage you to apply.

Bonus Points

• Experience with Mobile Measurement Partner (MMP) platforms.
• Introduced by an AppsFlyer team member.

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.

Remote in Peru, Ecuador, Mexico, Brazil, Argentina, or any EST time zone fitting location

We are seeking a Senior Full Stack Engineer (Contractor) to join our dynamic Engineering team. This role is fully remote, offering an opportunity to contribute to exciting projects with the potential to transition into a long-term contractor position. As part of our highly experienced engineering team, you’ll work closely with Dave Brennan and be part of his team, giving you the opportunity to collaborate with him directly, learn from his experience, influence design decisions, and drive innovation while keeping the customer’s needs at the forefront.

WHO YOU ARE

As a Senior Full Stack Engineer (Contractor), you will develop advanced solutions using cutting-edge technologies, including cloud-based services, containerization, AI-driven features, adaptive process automation, and more. We’re looking for a passionate and innovative developer eager to build and scale the next wave of Hyperproof’s capabilities.

This role is a great opportunity for engineers who thrive in a collaborative, fast-paced environment and enjoy working on both frontend and backend solutions.

WHAT YOU WILL DO

• Develop and design engaging user experiences using TypeScript and React, Java, C#; Go experience is also valuable.
• Design backend components, including REST APIs, queueing, storage systems, security layers (role-based access control, encryption), and more.
• Leverage AI-powered development tools (e.g., code assistants, automated testing, and analysis tools) to improve engineering productivity, code quality, and delivery speed.
• Contribute to and help evolve AI-driven product features, including intelligent automation and adaptive workflows.
• Collaborate with Product Managers to understand customer needs and translate them into software solutions.
• Own the quality and performance of the applications you build, ensuring they are reliable, scalable, compliant, and meet both customer and business expectations.
• Build reusable software components for other developers and business users.
• Implement automated testing and ensure code maintainability through documentation and best practices.

WHAT YOU’LL BRING

• 5+ years of experience in software engineering, focusing on design and coding at a component level.
• Professional level of English language proficiency.
• A strong customer-first mindset, with the ability to translate requirements into modern, flexible software solutions.
• Proficiency in FrontEnd and BackEnd technologies.
• Experience developing and integrating REST APIs using JSON and/or XML.
• Familiarity with cloud services (Azure or similar) for deployment and debugging.
• Expertise in asynchronous programming and scalable software development.
• Understanding of agile methodologies (Scrum/Kanban) and the ability to work effectively in agile teams.
• Bachelor's degree in Computer Science, Mathematics, or related experience.
• Excellent communication and collaboration skills, with the ability to mentor and take ownership of projects.

DESIRED DEVELOPERS SKILLS 

• TDD (Test Driven Development) and refactoring skills
• Experience in structuring the code for testability to separate unit-testable logic and integration-testable boundary code
• Nice to have: Pairing/mobbing experience and/or XP (eXtreme Programming) experience

This contract-to-hire arrangement provides a path to join the team permanently after successfully completing an exciting 6-12 month project.

CANDIDATE EXPERIENCE & INTERVIEW PROCESS

We value your time and aim to make the hiring process clear and efficient. The interview process includes:

1. 20-minute initial chat with our Senior Technical Talent Partner. 
2. Take-home technical assessment to showcase your skills. Utilizing Coderbyte platform.
3. Three 60-minute 1:1 interviews with our engineering team. One of them will be with the hiring manager. 

You’ll also have opportunities to ask questions and ensure this role aligns with your career goals.

LOCATION & WORK SETUP

This is a fully remote contractor position. We believe in hiring the best talent regardless of location and fostering a flexible work environment that allows you to thrive.

If you’re looking for an opportunity to work on exciting, high-impact projects with a growth-oriented company, we’d love to hear from you!

Seeking to hire a Contractor based out of Mexico or Argentina for Lead Analytics Engineering Data Team

• We are looking for a Lead Analytics Engineer to join our data team.
• Reporting to the Hiring Manager, you will be responsible for applying data engineering best practices to analytics code to transform, test, and document data.
• You will provide clean and organized data sets to end users.
• You will be provide expert code reviews and mentorship to other engineers in the data space
• You will be responsible for building and maintaining composable data models, as well as optimizing SQL query performance for the models you build.
• You will transform raw data into business insights, working closely with stakeholders and developing analyses to answer critical business questions.
• You will create data visualizations and help stakeholders explore and understand the data visualization tools available to them.

Why you'll love this role:Data Modeling and Transformation

• Build new analyses and support existing ones using SQL and Python.
• Apply software engineering principles like version control and continuous integration to the analytics codebase.
• Expand our data warehouse with clean data ready for analysis.

Data Quality and Testing

• Apply advanced data testing strategies to ensure resulting datastores are aligned with expected business logic.
• Implement validation checks and automated testing procedures to manage data quality in your ETL/ELT pipelines.

Collaboration and Communication

• Work with stakeholders to define business logic and data expectations.
• Help drive a change in the usage of data by actively surfacing insights to stakeholders.
• Lead initiatives and problem definition, scoping, design, and planning.

Infrastructure and Automation

• Build tools and automation to run data infrastructure.
• Manage large-scale data migrations in relational datastores.

Why you're a great fit:

• 8+ Years experience working with data in a software environment. 
• Required Skills: Mastered proficiency in SQL and Python; advanced experience managing business semantic layer tooling, data catalog tooling and  data integrity testing frameworks. Experience with dbt orchestration and best practices.
• You have a track record of working autonomously and proactively, with deep domain knowledge of data systems.
• Required Tech Stack: SQL, Python, relational datastores, DAG tooling (like Dagster or Airflow), dbt and Tableau.
• Experience with cloud-based infrastructure (AWS, GCP, Terraform) and document, graph, or schema-less datastores.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

The Role:  

The Contract Salesforce (SFDC) Administrator is responsible for owning aspects of our SFDC instance related to our end-to-end sales, customer success and customer support journey. You will be responsible for optimizing our sales motions and internal customer experience by enhancing our tools, processes and data. You’ll design, configure, and deploy innovative solutions in our SFDC instance and other tools in our Sales tech stack to deliver a best-in-class sales and customer success experience for our teams. You’ll manage a portfolio of projects, sprint items, “hot fixes,” and day-to-day tasks that are critical to ensure business continuity and growth. You’ll also collaborate with our Sales, Marketing, and Finance teams on cross-functional initiatives to gather requirements, scope work, and execute on deliverables. You will serve as a functional owner of SFDC Sales and CPQ components, and work directly with business stakeholders, project managers, and analysts to understand business needs and transform those into functional and technical requirements which can be executed on. We will look to you as a trusted advisor in helping us maximize the benefits we derive from SFDC and our other Sales and Customer Success tools and help shape the evolution of our Sales tech stack.

Why You’ll Love This Role:

Reporting to the Manager of Customer Optimization Technology, you’ll be part of a team made up of training and sales enablement professionals, project managers, SFDC Administrators and Developers, and revenue operators who will work closely with you to ensure both individual and team success. You’ll get to work on projects and initiatives that impact all areas of our company and our end users. One week you may be working on developing tools and processes that enable our operations team to quantify customer goals; the next week you’re creating automation that allows our sales team to sell new products to customers. Your work will enable our Sales and Customer Success teams to expand Newsela’s reach, and ultimately get engaging, culturally responsive learning content into the hands of K-12 students and teachers nation-wide.

Why We’ll Love You:

• You have 3+ years experience managing Salesforce instances, projects, and initiatives, and possess working administrator-level knowledge of Salesforce (Sales and CPQ) including but not limited to flows and advanced formulas, release management, data migration and cleansing, and managing multiple development environments required. 
• Experience directly configuring Salesforce CPQ required. 
• You have demonstrated success managing projects from end to end - scoping, requirements gathering, design, development and deployment.
• You’re able to learn systems and new tools by testing functionality and evaluating how it’s been set up to understand how it works.
• You should also be able to speak to the quality assurance steps you follow to ensure your work is free of issues.
• While not required, experience administering enterprise sales and customer success tools such as Salesloft, Gainsight, and Gong are nice to have.
• Salesforce Administrator or CPQ Administrator certifications are also a plus. 
• Fluent in English (written and verbal) required.
• Legal authorization to work in one of the following countries is required: Argentina; Brazil; Chile; Colombia; Costa Rica; Mexico.

All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.

Why you’ll love working at Newsela:

• Work From Home: We are a fully remote company!
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers!

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits. 

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Why You'll Love This Role: 

As a Senior Full-Stack QualityEngineer, you will be a critical force in ensuring that mission is delivered through reliable, high-quality software. You will work  alongside talented product engineers to test complex front-end applications powered by cloud-based back-end services, internal LLMs, and third-party AI tools.  The ideal candidate will have strong  experience in test automation, API validation, manual testing, and performance testing, with a proactive mindset and excellent organizational skills. This role requires someone who can deeply understand business and technical requirements and translate them into effective test strategies.

What You'll Be Doing:

• You will own quality end-to-end: from story acceptance criteria all the way to production health monitoring.
• You will perform manual testing for exploratory, regression, and end-to-end scenarios when needed.
• You will review and analyze business and technical requirements to define appropriate test coverage Collaborate closely with developers, product managers, and other stakeholders to ensure quality across the SDLC.     
• You will build API and service-layer test automation from scratch; test APIs both manually (via tools like Postman) and through automated scripts.  
• You will test internally built LLMs and AI-driven features for accuracy, consistency, and edge case behavior.
• Evaluate third-party AI tools and services integrated into the Newsela platform.                                                    

About You:

• 7+ years of software testing and quality assurance experience in a professional engineering environment.
• 4+ years building automated test frameworks and scripts using TypeScript, JavaScript, or Python.                                    
• 4 + years of hands-on experience with WebdriverIO and/or Playwright.                             
• 4+ years working in an Agile Scrum team.                                                                                            
• Demonstrated experience across the full spectrum of testing types: manual, exploratory, regression, integration, API/services, and  database testing.                                                                                                                     
• Experience testing both web applications and mobile apps.                                                                           
• Hands-on experience with AI coding assistants (e.g., Claude Code, GitHub Copilot) as part of your daily workflow. 
• Strong written and verbal communication skills — you can explain a bug to a developer and a risk to a product manager equally well.
• Prior experience in EdTech or consumer-facing SaaS products.     

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Description
Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement, as well as a dedication to driving the best possible experience for our clients. In other words, if you like people and technology, you'll fit right in. 

As a member of the Enterprise Risk and Compliance (ERC) team, the Third-Party Analyst plays a key role in supporting Mitratech's Third-Party Risk Management (TPRM) program by ensuring the accuracy, integrity, and completeness of vendor, contractor, and partner data across the organization. This position is central to maintaining high data quality standards that directly reduce third-party risk exposure, with responsibilities spanning data entry, ongoing data maintenance, and audit readiness across all TPRM records.

Under the direction of the Manager, Enterprise Risk and Compliance, the Third-Party Analyst will serve as a critical operational partner to Legal, Compliance, Security, Finance, HR, Procurement, and Business Teams, supporting the intake, review, onboarding, monitoring, and offboarding of Mitratech’s third-party relationships. This role is ideal for someone who enjoys cross-functional coordination, contract intake review, operational governance, and building structured workflows that improve efficiency, reduce risk, and support audit readiness.

Primary Duties & Responsibilities

• Identify potential risk indicators related to data handling, access, services provided, geographic scope, subcontractors, resellers, partners, and vendor obligations.
• Coordinate third-party intake and onboarding workflows for vendors, contractors, partners, resellers, and consultants.
• Perform first-level review of agreements, Statements of Work (SOWs), amendments, and supporting documents.
• Assist with risk assessments, due diligence collection, and documentation tracking.
• Maintain third-party lifecycle records, including onboarding, renewals, amendments, ownership transfers, and off boarding.
• Identify process gaps and recommend workflow improvements.
• Assist in maintaining templates, intake standards, guidance materials, and governance procedures.
• Support audit requests and internal reviews related to third-party onboarding and compliance.
• Partner with Legal, Compliance, Security, Finance, Procurement, and HR to strengthen third-party governance maturity.
• Support governance aligned to Mitratech’s TAP workflow and third-party lifecycle standards.
• Support Enterprise Risk & Compliance (ERC) initiatives as needed.

Requirements & Skills

• Bachelor’s degree is preferred. Relevant experience to be considered in place of formal education credits.
• Minimum of 3 years of experience in legal operations, vendor management, procurement coordination, compliance operations, HR operations, contract administration, or governance-related functions.
• Must be able to work in a high-paced environment handling multiple tasks concurrently with great attention to detail with a process-oriented mindset.
• Ability to prioritize work based on urgency, risk, and business impact.
• Strong written and oral communication to various stakeholders, including senior and executive level leaders, strong command of the English language as relates to proper grammar, punctuation and editing skills as required.
• Corporate legal or law firm experience or equivalent combination of education and experience preferred.
• Strong reading comprehension skills, especially as they relate to legal documents.
• Experience coordinating with third parties is preferred.
• Proficiency in acting as a liaison between legal, HR, IT, accounting, and department managers.
• Must demonstrate the ability to maintain a high level of confidentiality of project and business information at all times
• Proficient in Microsoft Word, Excel, and PowerPoint

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

About this role:

Renewals are the heartbeat of Samsara’s long-term success. As a Renewals Account Executive for our Mexico Enterprise segment, you will lead the commercial strategy for a portfolio of 20-45 high-value accounts per quarter. This is a high-impact role where you will be responsible for securing favourable renewal terms while minimizing financial attrition, identifying growth opportunities, passing findings and insights back to the business, and closing renewal deals.

Your mission is to balance efficiency with high-touch strategic negotiation, ensuring our Mexico customers continue to see Samsara as their "source of truth" and long term partner for physical operations.

You should apply if: 

• You want to impact the industries that run our world: Your efforts result in real-world impact—helping to keep the lights on, get food into grocery stores, and ensure workers return home safely. You have an innate curiosity about how businesses work, whether you’re diving into the inner workings of a food distribution center or a waste management firm to understand how our technology makes them better.
• You thrive in a competitive arena and play to win: You aren't intimidated by a "save" cycle; you lean into it. You are a creative thinker who can confidently advocate for a customer’s resources at time of renewal and prove why Samsara remains their best-in-class partner. You expect to win because you believe in our value, and you have the grit to defend our footprint against any competitor.
• You are a Master of Prioritization: You know how to triage a book of business, while dedicating deep strategic work to your six-figure "anchor" accounts. You take pride in a clean forecast, and know that deal execution is an essential part of hitting your numbers.  
• You are a Value Architect who builds genuine relationships: You don’t just "process" a contract; you re-confirm the business case. You build trust quickly, and you can articulate ROI to a CFO or operational value to a Fleet Manager with equal fluency.
• You can navigate internal complexity to win as a team: You recognize that sales is a team sport. You are comfortable collaborating with CS, Deal Desk, Legal, and Finance to navigate custom terms and "get to yes" on agreements, all while sharing best practices to help the broader team succeed.
• You want to be with the best: You thrive in a high-performance culture where you are surrounded by top-tier talent. You are looking for a role that challenges you to go farther than you have before, moving with urgency and a growth mindset to secure the revenue that fuels Samsara’s mission.

In this role, you will:

• Own the Mexico Enterprise Market: Act as the primary commercial lead for a portfolio of 50–75 renewals per quarter. You will manage high-touch accounts ranging from 500k+, serving as a dedicated expert on the Mexican business landscape, local competitors, and regional market trends.
• Drive Full-Cycle Commercial Execution: Lead every stage of the renewal process, from initial quoting and complex negotiations to securing internal approvals. You will prioritize 36-month terms to stabilize the partnership and maximize long-term Lifetime Value (LTV).
• Forecast with Precision: Maintain impeccable Salesforce hygiene to ensure your pipeline is a "single source of truth." You will provide leadership with scenario forecasting, clear visibility into territory risks, and data-driven insights that make your outcomes predictable.
• Strategize Across the Account Team: Partner seamlessly with CSMs and AEs to map out expansion opportunities. You will bridge the gap between retention and growth, identifying expansion opportunities while ensuring a frictionless, unified experience for the customer.
• Operate as a Business Owner: Take full accountability for your territory’s health. You don't just manage a list; you proactively solve for churn, advocate for the needs of the Mexico market, and lean into the "owner" mindset to hit and exceed your retention targets.

Minimum requirements for this role:

1. Experience: 2+ years of full-cycle closing or strategic renewals experience, specifically managing Enterprise Mexico accounts.
2. Commercial acumen: Proven track record of managing $3M+ in quarterly quota with deal sizes above $300k.
3. Mexico Market Context: Experience navigating the Mexico business landscape.
4. Negotiation Prowess: Ability to manage multi-stakeholder "save" cycles and handle complex procurement/legal requirements.
5. Operational Excellence: Expert proficiency in Salesforce and a disciplined approach to pipeline management.

This opportunity is offered as a 12-month fixed term contract.

The Community You Will Join:

Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe.

The Supply organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. This team recruits and develops Airbnb’s global supply of high-quality stays, Experiences, and Services. With this focus on quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and facilitation of millions more host and guest connections.

The Difference You Will Make:

As a Senior Market Manager, you will be focused on bringing differentiated service products to life through acquiring untapped, unique supply in the services market to provide positive experiences for Guests and Hosts in your assigned territory.

Focusing on these responsibilities, you will build Airbnb’s strong market presence in your assigned territory by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, maintaining the experience quality, nurturing strategic relationships with hosts, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.

A Typical Day: 

• Build and manage partner relationships within assigned territory, with a strong emphasis on in-person relationships
• Proven ability to handle operational complexity and ability to maximize the impact of resources
• Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
• Prospect and onboard new, high-quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your clients
• Develop deep knowledge of Services partners and become the go-to source for all information relating to relevant market trends and market dynamics
• Work across Airbnb internal teams, including country managers, regional teams, and business
• Engage with strategic B2B partners to build long-term relationships 
• Anticipate barriers, market shifts and trends, and lead proactive solution development; apply critical thinking to recommend standards and operating strategies that mitigate risk and propel growth given resource requirements.
• Hold regular optimization calls and business reviews with your partners

Your Expertise: 

• 8+ years of relevant experience
• Exceptional ability to organize, lead and meticulously execute on large-scale projects with company-wide impact
• Operates with a growth mindset and has a very strong bias for action
• Interprets internal or external business issues and recommends best practices for the larger team and a strategic portfolio across distinct and varying market stages
• Ability to influence product, policy, and other cross functional stakeholders 
• Navigates and overcomes organizational barriers by establishing trust, influencing decision-making, and bringing together diverse perspectives to drive alignment and progress
• Comfortable and skilled at regularly interfacing with  senior management (Director, Regional Director) 
• Utilizes knowledge of key business drivers and the factors to drive results
• Executes flawlessly and autonomously
• Proven ability to handle operational complexity and ability to maximize the impact of resources

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Job Title: Renewals Manager

Location: Guadalajara, MX, Remote

This is a fully remote opportunity and can be worked from any location in Mexico. Candidates must be based in Mexico and be able to travel to the office in Guadalajara as needed.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Salesloft, our Renewals Manager are pivotal to our company’s success. You will be a key member of our team focused on supporting renewal tasks and ensure timely and quality processing of our customer renewal needs.

On a day-to-day basis, you will be responsible for partnering with Customer Success Managers to educate our customers about the power of Salesloft, assess customer health, and renew customer partnership agreements. You must be able to accurately forecast revenue risk in your book of business while crafting creative and compelling commercial agreement options. Thriving in this role requires keeping up with industry trends, the competitive landscape, and our customers’ needs.. On a day-to-day basis, you will work alongside the renewals team to:

• Calculate contract values and structure quotes 
• Ensure all information is properly entered into Salesforce. 
• Proactively prep the renewals specialist with information needed leading into a renewal: current terms, elements to address, health score, account summary, etc. ensuring data accuracy and timely entry. 
• Evaluate patterns and trends in renewal data
• Interact with customers via email to support contract negotiations 

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to partner with customers to align their sales engagement goals to Salesloft’s revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a data driven results-oriented and motivated individual who thrives in a high volume and fast paced environment.  Specifically, you will play a pivotal role in helping us scale our renewals approach, by assisting the Renewals Team in account renewals starting early in the customer life cycle and ensuring customers are transitioning through pivotal points to build momentum and value leading up to the renewal. 

Success in this role requires a high level of organization and coordination with the broader Renewals team in working hand in hand to achieve the departmental goal. This role will include backend deal desk related support with quote creation and contract processing and ensuring timely processing of our customer renewals. This position will also perform administrative duties as required.

If you’re passionate about innovation, growth, and serving customers and thrive in a fast-paced, developmental environment, then becoming a Renewals Manager is the career path for you! 

THE TEAM:

Our Renewals team is a critical part of Salesloft’s Customer Success department who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

As an integral part of the Success team, the Renewals team consists of results-oriented SaaS sales professionals with a strong customer focus and a desire to win. The RMs on our team share a few common traits: they are self-motivated, ambitious, and passionate about driving customer outcomes. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• 2 years of customer support or sales experience at a software company [SaaS model], ideally with an emphasis on renewals.
• Experience with Salesforce is a huge plus, Salesloft is a big bonus.
• Self-starter with excellent organizational, administrative and interpersonal skills
• Ability to work on strict and short deadlines, able to set priorities and deal effectively with shifting priorities
• Advanced Excel knowledge preferred

• Ability to work independently and as part of a team in a fast-paced environment.

• Excellent written and verbal communication skills.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Technical Project Manager – Manufacturing

Location: Santa Catarina, Nuevo León (Monterrey Metro Area)

On-site Role

About the Position

We are seeking a Technical Project Manager – Manufacturing to join our growing team in Santa Catarina, Mexico. In this role, you will lead cross-functional manufacturing programs supporting the delivery of high-quality custom mechanical parts for global customers. You will act as the primary point of contact for assigned projects, ensuring delivery on time, within scope, and within budget.

This opportunity is ideal for a technically strong project leader with hands-on experience in CNC machining, injection molding, tooling, sheet metal, or related manufacturing environments who thrives in fast-paced, customer-focused settings.

What You’ll Do

• Lead end-to-end execution of manufacturing projects from kickoff through production and delivery
• Develop and manage detailed project plans aligned with customer requirements and company objectives
• Serve as the primary customer interface for project updates, scope clarification, and issue resolution
• Drive coordination between internal teams and external manufacturing partners
• Identify project risks, develop mitigation strategies, and implement recovery plans when needed
• Manage post-sale changes and ensure proper technical and operational execution
• Coordinate technical problem-solving with quality and supplier teams
• Track key project metrics and provide clear status reporting
• Contribute to continuous improvement of processes, systems, and workflows
• Support compliance with quality management systems (QMS)

What We’re Looking For

Required Qualifications:

• Bachelor’s degree in Mechanical Engineering, Manufacturing, Tooling Design, or related technical field
• 3–5 years of experience in CNC machining, injection molding, sheet metal, tooling, or OEM/contract manufacturing environments
• 2–3 years of experience in a project management role within manufacturing
• Experience in NPI/NPD and APQP within production environments
• Strong planning, scope management, and risk mitigation skills
• Fluent in English and Spanish (written and spoken)
• Ability to manage multiple projects and collaborate cross-functionally

Preferred Qualifications:

• PMP certification (or in progress)
• Experience working with global customers or multicultural teams
• Strong understanding of quality systems, sourcing, and supplier management
• High sense of urgency, ownership mindset, and strong problem-solving capability

Why Join Us?

• Opportunity to work on complex, high-impact manufacturing projects
• Exposure to global customers and cross-regional collaboration
• Fast-paced, growth-oriented environment
• Career development opportunities

Gerente de Proyectos Técnicos – Manufactura

Ubicación: Santa Catarina, Nuevo León (Área Metropolitana de Monterrey)
Modalidad: Presencial

Sobre el Puesto

Estamos buscando un(a) Gerente de Proyectos Técnicos – Manufactura para unirse a nuestro equipo en crecimiento en Santa Catarina, México. En este rol, liderarás proyectos de manufactura enfocados en la entrega de componentes mecánicos personalizados de alta calidad para clientes globales. Serás el principal punto de contacto para los proyectos asignados, asegurando la entrega a tiempo, dentro del alcance y presupuesto establecidos.

Esta posición es ideal para un(a) profesional con sólida experiencia técnica en CNC, moldeo por inyección, herramentales, lámina u otros procesos industriales, que disfrute trabajar en entornos dinámicos y orientados al cliente.

Responsabilidades

• Liderar la ejecución integral de proyectos de manufactura desde el inicio hasta producción y entrega
• Desarrollar y administrar planes de proyecto alineados con los requerimientos del cliente y los objetivos de la empresa
• Actuar como principal enlace con el cliente para actualizaciones, aclaración de alcance y resolución de problemas
• Coordinar equipos internos y socios de manufactura
• Identificar riesgos del proyecto y desarrollar planes de mitigación y recuperación
• Gestionar cambios posteriores a la venta asegurando correcta implementación técnica y operativa
• Coordinar la resolución de problemas técnicos con equipos de calidad y proveedores
• Monitorear métricas clave del proyecto y reportar avances
• Impulsar mejoras continuas en procesos y sistemas
• Contribuir al cumplimiento del Sistema de Gestión de Calidad (QMS)

Requisitos

Indispensables:

• Licenciatura en Ingeniería Mecánica, Manufactura, Diseño de Herramentales o carrera afín
• 3–5 años de experiencia en CNC, moldeo por inyección, lámina, herramentales o manufactura OEM/CM
• 2–3 años de experiencia en gestión de proyectos en entornos de manufactura
• Experiencia en NPI/NPD y APQP en ambientes productivos
• Sólidas habilidades en planeación, gestión de alcance y mitigación de riesgos
• Inglés y español fluido (oral y escrito)
• Capacidad para manejar múltiples proyectos y colaborar con equipos multidisciplinarios

Deseables:

• Certificación PMP (o en proceso)
• Experiencia trabajando con clientes globales o equipos multiculturales
• Conocimiento en sistemas de calidad, sourcing y gestión de proveedores
• Sentido de urgencia, enfoque en resultados y fuerte capacidad de resolución de problemas

¿Por Qué Unirte?

• Participación en proyectos de manufactura complejos y de alto impacto
• Exposición a clientes globales y colaboración internacional
• Ambiente dinámico y orientado al crecimiento
• Oportunidades de desarrollo profesional

Unleash Your Potential with Velocity Electronics!

We are looking for a STRATEGIC ACCOUNT MANAGER in Guadalajara - Mexico to deliver exceptional experience and outcomes by working with a portfolio of key customer accounts to facilitate sustainable and long-term businesses.

Key Responsibilities:

• Cultivate and maintain strategic customer relationships
• Sell a portfolio of key accounts
• Assist in the implementation of global sales and purchasing strategies
• Develop and maintain a deep understanding of the structure, culture, and needs of key customers
• Manage and facilitate own individual training, including sales, sourcing, and throughput
• Ensure customer requirements are accurately entered in Velocity's ERP system
• Consistently deliver on monthly and quarterly gross profit sales goals
• Represent and communicate Velocity’s culture, values, and value proposition
• Provide immediate and reliable solutions to customer needs
• Complete detailed records of all sales data regarding contracts, quotations, and other customer interactions and annotate all customer touches in Velocity's ERP system
• Create and present periodic reports detailing customer interactions and sales/gross profit totals

Qualifications:

• High School Diploma or equivalent; 4-year college degree preferred
• 2+ years of sales experience in the electronic components industry
• Demonstrated expertise in sourcing, product knowledge, account management, CRM
• Computer literate: experience with complex ERP systems preferred

Why Join Us:

At Velocity Electronics, our core values—Be Amazing Today, Demonstrate Mutual Respect and Trust, Act Courageously, and Own Your Outcomes—drive our success. Are you someone who thrives in a fast-paced environment and is driven to exceed goals? At Velocity, you’ll be empowered to take ownership of your success, build meaningful relationships, and drive growth through innovative solutions.  

Join a top independent electronic components distributor serving the world’s leading contract manufacturers and OEMs! 

This is an onsite position reporting to our Guadalajara office.

Shape Your Career, Make an Impact  — Join Velocity Electronics as our next BUSINESS DEVELOPMENT MANAGER in Chihuahua or Juarez - Mexico.

We are looking for a dynamic professional to deliver exceptional experiences and results by creating, maintaining, and expanding business opportunities through the development of strategic partnerships.

Key Responsibilities:

• Grow Our Market Presence: Expand Velocity’s market share by deepening relationships with existing customers and unlocking new ones.
• Create Strategic Opportunities: Identify and pursue high-impact business opportunities through innovative, value-added programs.
• Fuel Strategic Growth: Deliver measurable, strategic growth by cultivating long-term, trust-based partnerships with key clients.

Qualifications:

• High School Diploma or equivalent; 4-year college degree preferred
• 3+ years of sales or business development experience in the electronic components industry
• Demonstrated expertise in sourcing, product knowledge, account management, CRM
• Computer literate: experience with complex ERP systems preferred

Why Join Velocity Electronics?

At Velocity Electronics, our culture is powered by purpose and defined by values: Be Amazing Today, Demonstrate Mutual Respect and Trust, Act Courageously, and Own Your Outcomes. These aren’t just words — they’re the foundation of how we lead, grow, and win together.

Are you someone who thrives in a fast-paced, performance-driven environment? Here, you'll be empowered to own your journey, build meaningful partnerships, and make a real impact through bold, innovative solutions.

Join one of the world’s leading independent electronic component distributors, trusted by top-tier contract manufacturers and OEMs across the globe.

This is a hybrid role based either in Chihuahua or Juarez, Mexico — at the heart of where global ideas meet world-class execution.

Position Overview

The Corporate Travel & Expense (T&E) Program Manager is responsible for managing and evolving Vonage’s global T&E programs.  This role is responsible for ensuring efficient operations, strong internal controls, and a high-quality employee experience, while supporting ongoing program enhancements and global scalability and sustainability objectives 

Key Responsibilities

• Program Management: Day-to-day oversight of the global T&E program, including policy governance, tools administration, and process improvement initiatives

• Expense Operations: Monitor expense audit activity, manage exception queues, and ensure timely payment and clearances

• Corporate Card Program: Serve as program administrator, overseeing card issuance, account maintenance, and issue resolution; serve as liaison between cardholders and the issuing bank

• Purchasing Card (P-Card) Program: Oversee the departmental p-card program, ensure proper usage, controls, and compliance.

• Vendor & Platform Management: Act as system administrator and primary point of contact for relationships with travel management company, expense platform, and compliance tools

• Policy & Compliance: Maintain and update T&E policies, including periodic reviews, communication of changes and training

• Reporting & Analytics: Build and deliver regular reporting on travel spend, policy adherence, and program KPIs to finance leadership and key stakeholders

• System & Process Improvement: Drive process improvement initiatives to streamline processes, improve efficiency, improve user experience, and compliance across T&E workflows

Qualifications

• Bachelor’s degree

• Experience in corporate travel management, procurement, or strategic sourcing preferred.

• Understanding of global travel operations, supplier negotiations, and contract management.

• Experience managing travel platforms and relationships with vendors.

• Advanced analytical and financial management skills.

• Excellent communication, stakeholder management, and leadership abilities.

• Proficiency in travel and expense systems (e.g., SAP Concur, FCM, Oversight, or similar platforms).

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.

#LI-JS3

The Mission

We are seeking an exceptional Engineering Manager to join our growing Cloud Native Applications practice. The right candidate is someone who is technically strong, experienced in managing a team of Architects and Engineers, capable of overseeing delivery engagements, and passionate about working with our customers, partners, and employees to drive the business forward.

Your Assignment

• Manage a team of 5-8 cloud engineers and architects.
• Define and communicate the value of technical solutions through structured documentation, value charters, and roadmaps.
•  Take on hands-on technical responsibilities, including technical tasks during sprints.
• Lead technical discussions with customers and guide solution direction.
• Handle code reviews and pull request management to ensure code quality.
• Manage task assignments within sprints and ensure timely delivery.
• Provide guidance on roadmap planning, best practices, and risk identification.
• Mentor team members within projects, sharing feedback and supporting growth opportunities.
• Serve as the point of technical escalation for client engagements.
• Kick off new projects and ensure alignment between technical delivery and business goals.
• Support pre-sales through proposal development, contract review, and client presentations.
• Conduct technical interviews for Architect and Engineer candidates.
• Perform 1:1s and support the career growth of your direct reports.
• Navigate customer and team challenges with strong conflict resolution and leadership skills.

Your Qualifications

Core Consulting Qualifications

Customer Experience
● Develops strategies that link business goals to technical solutions and drive measurable value.
● Collaborates with client executives to plan initiatives and enable long-term success.

Collaboration
● Leads discussions with stakeholders to resolve competing priorities and align on outcomes.
● Shapes customer engagement strategies by identifying needs and mapping Caylent
capabilities to business goals.

Communication
● Creates clear, actionable roadmaps focused on customer deliverables.
● Confidently negotiates timelines and resources while providing recommendations rooted in technical and business expertise.

Technical Qualifications

● Previous experience managing a team (preferably in the areas of cloud, devops or application development)
● Experience working with AWS or other cloud-related solutions
● Experience writing, reviewing, and deploying using multiple different coding languages (nodejs, go, react, angular, typescript, python, etc)
● Great verbal and written communication skills
● Experience managing professional services engagements
● Enthusiasm for working in a startup environment and the ability to be cross-functional
● Possess a natural curiosity and excitement for learning new technology
● Desire to integrate innovative technologies into development workflow
● Familiarity with Generative AI technologies
● Technical background in application development

Preferred Qualifications

• Experience working in a client-facing environment
• Experience working in consulting or professional services 
• Experience with testing and automation
• Experience with UI/UX
• Experience building and maintaining CI/CD pipelines
• Bachelor's or Master's degree in Information Technology or related field

Benefits

• 100% remote work
• Medical Insurance for you and eligible dependents
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

The Senior Account Manager will lead the end-to-end strategy for a portfolio of SMB and Mid-Market clients at Blip, driving sustainable growth, retention, and revenue maximization. This role acts as a trusted strategic partner, identifying expansion opportunities, influencing client decision-making, and aligning commercial initiatives with both client and company business objectives.

Key Responsibilities

• Manage a portfolio of 20 to 40 key accounts, focusing on growth, profitability, and retention.
• Define and execute advanced account strategies, with a mid- to long-term perspective.
• Identify, develop, and close upselling, cross-selling, and expansion opportunities within the assigned accounts.
• Build strong relationships with senior stakeholders and decision-makers on the client side.
• Lead complex negotiations, including renewals, contract expansions, and strategic agreements.
• Develop and present robust business cases, incorporating financial analysis, ROI, and impact projections.
• Monitor and optimize account performance through KPIs, forecasting, and revenue analysis.
• Collaborate cross-functionally (Sales, Finance, Product, Customer Success) to ensure effective execution of strategies.
• Proactively identify risks within the portfolio and design mitigation and contingency plans.
• Generate actionable insights and share best practices to elevate overall commercial performance.
• Act as a reference point in solving complex business challenges, with a consultative and results-driven approach.

Key Requirements

• 5+ years of experience in B2B sales, preferably within technology or digital solutions.
• Proven experience managing strategic accounts (Mid-Market or Enterprise).
• Strong track record of meeting or exceeding revenue targets.
• Experience in complex negotiations and consultative sales cycles.
• Advanced proficiency in Excel and commercial analytics/forecasting tools.
• Based in Mexico City.
• Availability to travel.
• Strong business acumen, financial analysis skills, and strategic thinking.
• Strategic thinking and results orientation
• Consultative approach with a strong customer focus
• Advanced negotiation and stakeholder management
• Data-driven decision-making
• Resilience and adaptability in dynamic environments

About the role

As a Senior Strategic Project Manager, you will own the strategic planning, execution, and reporting for our key live entertainment experiences - maximizing revenue, optimizing marketing and operations, and ensuring world-class delivery across multiple cities. 

This role requires a strong understanding of marketing performance, audience growth, and sales optimization, as you’ll work closely with cross-functional teams to translate insights into measurable business results.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. As a Senior Strategic Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets.

Responsibilities

Revenue & Growth

• Maximize revenue and profit across sites and experiences in collaboration with local teams and marketing teams.
• Oversee sales and marketing plans to meet P&L targets approved and drive ticket sales, awareness, and engagement.
• Analyze business performance, identify inefficiencies, and implement operational improvements.
• Identify and implement new revenue streams, pricing strategies, and marketing optimizations.
• Build and maintain strong relationships with C-level executives and key entertainment partners.
• Ensure delivery quality and customer satisfaction while driving efficiency across teams.

Financial & Operational Management

• Oversee site profitability; ensure financial accuracy and accountability.
• Work with Feasibility and Production teams on vendor negotiations, and customer flow to drive commercial performance.
• Monitor site performance through regular reporting, forecasting, and P&L reviews with internal and partner teams.
  
  

Team Leadership & Collaboration

• Support regional Project Managers, ensuring alignment with strategic goals and performance targets.
• Partner cross-functionally with Marketing, Finance, and Growth teams to ensure seamless execution and impactful results.

About You

We’re looking for someone who…

• Project management or consulting background (5y+ experience)
• Solid understanding of marketing performance, digital acquisition, and growth levers - able to translate data and insights into commercial results
• MBA from top tier school is a plus
• Strong analytical and organizational skills (team management experience is a plus)
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit
• Experience managing complex projects
• Strong communication and relationships management skills focused on C-level
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner 
• Willing to get hands dirty and work on all required events tasks
• Curious and keen to push boundaries and try new concepts (progressive contact with top management of the company)
• Fluent English. Other languages are a plus.

This is not a position for an event production background 

What you'll get

All job positions at Fever in Mexico include the following perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Great work environment with a young, international team of talented people to work with!
• Private health + life insurance
• Savings plan contribution
• Wellhub membership
• 20 days of annual leave

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)
  

On average our process lasts 20 working days and offers usually follow within a week.

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

The Global Finance Shared Service Center supports the core business with finance related matters, covering a wide scope of activities across the globe. We ensure suppliers and artists are paid on time for the amazing work they create. We work closely with the local finance teams around the world which means we have an excellent understanding of how the company operates and are kept up to date with key developments in this exciting and fast paced industry. Our teams play a key role in ensuring Sony Music achieve their annual goals each year.

The OTC Senior Analyst will be responsible for supporting the Revenue Order to Cash Manager within the Sales Reporting department with sales reporting & processing, data quality analysis, Financial Postings & Accruals, and overseeing cash application for various different income streams, as well as other special projects as directed by management.

What You'll Do:

• Review and processing of sales files of various income streams to ensure they are compliant with the deal terms while also taking appropriate actions for non-compliant reporting
• Review financial postings, accruals, and General Ledger (GL) and Accounts Receivable account reconciliations to ensure they are accurately and timely reported as requested by Local and Global management
• Invoicing of deal partners per sales reporting or contractual terms
• Review of manual journal entries as necessary
• Supervision of allocation of cash payments received against the corresponding agreements
• Set up and maintenance of customer/deals, within internal SME systems as well as in coordination with the Deal Partner, Business & Legal Affairs, and deal administrators
• Ongoing interaction & communication of issues with management, affiliates and sales partners regarding Sales reporting concerns
• Liaise & coordinate with various teams on joint work items (including IS&T and offshore partners)
• Provide support as needed
• Business Process Improvements
  • Specifically focusing on identifying and addressing “root cause” of issues

Who You Are:

• Bachelor’s degree; Accounting preferred
• Minimum of 4-year work experience; music industry or other entertainment field preferred
• Detail oriented individual with strong organizational and leadership skills
• Ability to balance multiple tasks simultaneously and manage time productively
• Strong communication skills, both verbal and written
• Ability to analyze and review information from several different sources (corporate systems)
• Prior experience with SAP, Royalty Systems, and/or Sales Systems would be strongly preferred
• Capable of working independently, while also integrating into a team environment
• Solid understanding of Microsoft Office applications, especially Excel
• Proficiency in English language required: reading, written, and oral
• Additional foreign languages are a plus

What We Give You:

• 1 year contract with opportunity for extension
• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life.
• Time off for a winter recess

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary
Senior Analyst role is expected to support the broader analytics team in measuring and validating the effectiveness of paid media for channels including but not limited to, Linear TV, OTT, Social Activation, and Programmatic Activation, Audio, and OOH The Senior Analyst is expected to demonstrate the following skills/experience: strong grasp of  experimental design, specifically covering A/B testing for Brand Impact (brand lift studies) and performance (conversion lift studies). Hands-on skills in data management and data  visualization, quantitative data analysis, problem solving, statistical modeling, and the ability to  develop/analyze business cases. Strong ability to design, customize, and maintain platforms for contract management, business intelligence, and user access. Excellent oral and written communication skills, client focus and the ability to support and enable teamwork, self-motivated and able to operate independently with limited guidance and direction.

Requirements
• Bachelor's degree in a STEM-focused area such as Economics, Computer Science, Mathematics, Physics; a related field or equivalent professional work experience is 
required.
• 2 - 4 years of relevant work experience in analytics.
• Strong analytical abilities and quantitative skills.
• Advanced Google Sheets skills including pivot tables, VLOOKUP, building charts and graphs, etc.
• An understanding of Python and/or SQL (especially BigQuery/GCP) is helpful but not required.
• Experience with data visualization tools such as Tableau, Looker, or PowerBI is a niceto-have.
• A background in statistical modeling (e.g., linear regression) is highly preferred.
• Experience with Google Analytics, Adobe Analytics, and other web analytics tools is preferred but not mandatory.
• Knowledge of media ad servers such as Google Campaign Manager or Meta CAPI would be preferred.
• Strong understanding of media metrics (e.g., buying models, CPV, VCR, GRP) and quantitative business measures.

Role Overview:

As Market Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.

You will work hands-on with data, dashboards, and internal teams to identify performance gaps quickly and act on them without del

As a high-performing team player at Nuitée, you will be key to our exponential growth, bringing exceptional value to new clients and contributing to our vision of reshaping the travel technology landscape.

Key Responsibilities

As a  Market  Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.

• Own and manage a portfolio of directly contracted hotel partners
• Build strong, long-term relationships with hotel revenue managers, GMs, and cluster teams
• Drive revenue growth by optimizing availability, pricing, room-type coverage, and restrictions
• Monitor performance daily using Yielding and Transaction dashboards to identify opportunities and issues early
• Recommend and execute promotions, pricing adjustments, and distribution optimizations
• Lead regular business reviews and build structured quarterly account plans for key partners
• Own post-contract activation, working with Connectivity and Tech teams to ensure hotels go live quickly and correctly
• Proactively remove blockers and follow through until issues are resolved

What Success Looks Like:

• Hotels are activated quickly and fully distributed
• Performance issues are identified early and addressed fast
• Revenue and margin improve quarter over quarter
• Hotel partners are engaged, responsive, and see clear value from Nuitee

Our Ideal Candidate:

• Experienced in hotel account management, revenue management, or travel distribution
• Comfortable working with data and performance dashboards
• Strong understanding of hotel pricing, inventory, and connectivity workflows
• Highly organized, execution-driven, and accountable
• Demonstrates a strong sense of urgency — you move fast, follow up relentlessly, and don’t let issues linger
• Comfortable operating in a dynamic environment where priorities move quickly

About the Role

Paystand is seeking a commercially disciplined Renewals Manager to drive strong renewal outcomes across a dynamic subset of our customer base. This role is accountable for maximizing Gross Dollar Retention (GDR) by owning renewal strategy and execution for customers requiring active commercial engagement.

The Renewals Manager plays a critical role in Paystand’s growth strategy by ensuring renewals are executed on time, on appropriate terms, and in alignment with pricing and contract policies, while exercising sound judgment to retain revenue and reduce churn.

What You Will Own

• Own renewal strategy and execution for a dynamic book of business
• Maximize Gross Dollar Retention through disciplined pricing application and contract optimization
• Lead customer conversations related to renewal pricing, contract terms, and renewal structure
• Apply pricing, discount, and contract policies consistently while evaluating tradeoffs to secure retention
• Structure and execute contract modifications, where appropriate, to improve renewal outcomes
• Drive migration from legacy agreements to current terms and conditions
• Partner cross-functionally with Customer Success, Customer Growth, Finance, Legal, RevOps, and Operations to ensure effective and compliant renewals
• Maintain accurate forecasting, documentation, and reporting related to renewal activity

How You’ll Operate

• Operate with a revenue and retention-first mindset
• Leverage customer data, historical context, and defined commercial guidelines to inform renewal decisions
• Communicate renewal terms and contract changes clearly and professionally
• Manage multiple renewal workstreams with varying levels of complexity and urgency
• Escalate non-standard requests thoughtfully and with clear business rationale

What We’re Looking For

• 3+ years of experience in renewals, contract management, customer success, or a related commercial SaaS role
• Proven experience leading renewal discussions and navigating customer objections
• Strong analytical skills and sound commercial judgment
• Excellent written and verbal communication skills
• High attention to detail and operational rigor
• Ability to operate effectively in a dynamic, fast-paced environment

Why You'll Love It Here

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Who you'll work with

You will join one of our offices around the world to work in teams and directly interact with our partners, providers, and venues. 

In this role, you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

What you'll do

As a Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets.

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Develop and maintain a very high level of relationship with C-level executives from major entertainment companies
• Grow revenue from events by ensuring maximum sales performance, customer excellence, and operational quality while managing budgets and on-site teams 
• Scale our experiences to other cities (opportunity for travel)
• Negotiate and close business deals with partners 
• Execute detailed analysis of business opportunities and processes
• Pitch projects to major entertainment companies
• Manage internal teams involved in the project 
• Represent Fever at local events and with local PR

Qualifications

• Project management / startup  or consulting background (4y+ experience).
• MBA from top tier school is a plus
• Strong analytical and organizational skills with team management experience
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit. 
• Experience managing complex projects.
• Strong verbal and written communication skills; and relationships management skills focused on C-level people.
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner. 
• Extensive networking skills and the ability to make partnerships happen. The person needs to be able to lead worldwide touring / not touring project roll-outs that are co-created with big Entertainment companies (e.g.: Bridgerton Experience, Stranger Things Experience, Harry Potter Forbidden Forest Experience)
• Curious and keen to push boundaries and try new concepts while being in contact with the top management - very high visibility and exposure both internally and externally.
• Fluent in Spanish + English
• This is not a position for an event production background

What you'll get

All job positions at Fever in Mexico include the following perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Great work environment with a young, international team of talented people to work with!
• Private health + life insurance
• Savings plan contribution
• Wellhub membership
• 20 days of annual leave
  

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)
  

On average our process lasts 20 working days and offers usually follow within a week.

Sr Engineering Operations 

About the Role:

As an Sr. Engineering Operations, you will play a crucial role in optimizing the efficiency and effectiveness of our engineering department by focusing on key operational functions. You will be responsible for streamlining and automating processes, managing resources, and ensuring our engineering teams have the support they need to excel. This role is less focused on day-to-day project management and more on the underlying operations that enable engineering success. You will report to the Senior Manager Project Management Office and work closely with engineering leaders and cross-functional teams.

Responsibilities:

• Acquisition Integration:

• Facilitate the integration of acquired engineering teams and processes into our existing operations.
• Coordinate the alignment of tools, systems, and workflows to ensure a smooth transition.
• Support communication and change management activities related to acquisitions.

• Access Management:

• Operationalize and maintain access management processes for engineering resources, including software, systems, and facilities.
• Manage the onboarding and offboarding of engineering personnel, ensuring appropriate access is granted or revoked in a timely manner.
• Process requests for interim access adjustments based on project needs and security protocols.
• Ensure compliance with access management policies and procedures.

Facilitate Consistent Use of Operational Tools

• Understand implementation and usage across Engineering of tools like Jira, ADO/GitHub and LinearB.
• Work with each product development team to create consistency in process and best practice for the use of our tools.

Domain List Management:

• Work with DevOps and Engineering Leadership to manage and maintain engineering-related domain lists (e.g., software repositories, build servers) to ensure proper access control and organization.
• Implement and enforce policies related to domain list usage and governance.

• Vendor Account Optimization:

• Work with DevOps and Engineering Leadership to manage and optimize vendor accounts related to engineering software, hardware, and services.
• Identify opportunities to consolidate vendors, negotiate better terms, and reduce costs.
• Monitor vendor performance and ensure service level agreements (SLAs) are met.

• Capitalization Reports Management:

• Work with product teams, Accounting/Finance and Engineering Leadership to manage the process of creating and maintaining capitalization reports for engineering projects.
• Ensure accurate tracking of engineering labor and expenses for capitalization purposes.
• Collaborate with finance and accounting teams to comply with reporting requirements.

• Policy and MiSOPs (Management Information Standard Operating Procedures):

• Develop, document, and maintain new engineering policies and MiSOPs.
• Update existing policies and MiSOPs to reflect changes in processes, tools, or regulations.
• Manage the publishing and distribution of policies and MiSOPs to ensure they are easily accessible to engineering staff.

Annual SOC II Audit

• Help Product teams prepare for and provide evidence for annual SOC II audit.
• Identify improvements that will make evidence collection easier each year.

Qualifications:

• 5+ years of experience in an engineering environment, with a focus on operations.
• Strong understanding of engineering operations, workflows, and best practices.
• Proficiency with the tools used by Engineering teams to build enterprise software including experience administrating tools like Jira or ADO/GitHub.
• Excellent organizational, time-management, and problem-solving skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, BI tools).
• Strong communication, interpersonal, and collaboration skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with generative AI tools and their application in optimizing operations.
• Experience with vendor management and contract negotiation is a plus.
• Experience with asset management best practices is a plus.
• Experience with SOC II compliance and audit procedures is a plus.

Education:

• Bachelor's degree in Engineering, Business Administration, or a related field.

Benefits Overview

At Mitratech, we believe that great work comes from happy, healthy, and supported team members. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.

Our Benefits Include:

• Competitive compensation and annual performance bonuses

• Private health, dental, and vision insurance

• Paid Time Off (PTO) and 11 company holidays

• 20 vacation days per year, plus 4 paid wellness days and 2 volunteer days

• 30-day year-end bonus (Christmas bonus)

• Parental leave (6 weeks)

• Internet and home office allowance (paid quarterly)

• Savings fund and additional insurance options

• Recognition and reward programs

• Access to telemedicine, nutrition, and psychological support

• Opportunities for continuous learning, growth, and career advancement

We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.

Role Summary

As the Data Partnerships Manager, you will lead the telco partnerships and management of major Mobile Network Operators and Mobile Identity data partners across the Americas (US, LATAM). You will be the primary relationship owner for high-impact deals, driving the end-to-end telco services sourcing process of KYC Match, Age Verification, SIM Swap, Silent Verify, etc., from identification to contract negotiation and ongoing performance management.

You’ll serve as a bridge between internal stakeholders (product, sales, legal, finance) and external Mobile Network Operators or data providers, ensuring alignment, compliance, commercial optimization, and execution.

Key Responsibilities

• Develop and execute the sourcing roadmap for Communications Service Providers (CSPs) and data providers across the Americas (US & LATAM), aligning to product and revenue goals.
• Identify, evaluate, and prioritize prospective CSP / data providers (telcos, aggregators, alternative data sources).
• Lead outreach, business development, counterparty research, and negotiations.
• Drive full lifecycle contract process (term sheets, commercial terms, signature, renewals).
• Assess legal / compliance / privacy / technical readiness of providers (coordinate with legal, privacy, technical teams).
• Manage vendor onboarding, integration planning, and go-live readiness.
• Conduct quarterly business reviews and ongoing performance tracking with partners.
• Provide market intelligence and feedback to product, strategy, and sales about partner gaps, pricing, and use cases.
• Collaborate cross-functionally with product, engineering, sales, finance, legal, and operations.

Required Qualifications & Skills

• 7+ years of experience in CSP / telecom / data partnerships, or in a related role (e.g., mobile connectivity, identity, fraud) or related fields such as end-user onboarding, AML, or biometric authentication services.
• Deep understanding of telecom architecture (signaling, routing, API connectivity) and CSP business models.
• Experience negotiating commercial and technical contracts.
• Strong knowledge of data privacy, regulatory compliance (GDPR, CCPA, regional LATAM privacy regimes - LGPD).
• Excellent stakeholder management skills; ability to influence senior leadership.
• Analytical mindset: able to evaluate cost models, KPIs, and vendor performance.
• Fluent in English and Spanish (written & spoken).
• Comfortable working across multiple time zones.
• Willingness to travel (10-25%).

Preferred / Nice-to-Have

• Prior experience working with identity / fraud / verification / telecom APIs / AML
• Experience in NORAM & LATAM / regulatory complexity
• Relationships in CSP / telecom / aggregator networks in LATAM and US
• MBA or advanced degree

KPIs & Success Metrics

• Number and quality of new CSP / data partnerships executed
• Drive costs of connectivity improvement
• Uptime and SLAs compliance by partners
• Revenue contribution or enabled coverage via those partnerships
• Time-to-onboard (from selection to live)
• Vendor churn / renewal rates
• Internal stakeholder satisfaction (product, sales, legal)

About the Role

We are looking for a relentless and strategic Manager, Mexico Partners to build and accelerate our partner ecosystem across the Mexico region. Reporting to the GTM Partnerships team and partnering closely with Mexico Sales leadership, you will be the primary engine behind unlocking indirect revenue streams in this critical market.

This is not a passive maintenance role. We need a builder who is hungry to hunt for new opportunities. You will be responsible for securing and managing critical commercial partnerships (Resellers, Distributors, Integrators) and recruiting the channel partners necessary to transact at scale.

You will sit at the intersection of Sales, Legal, and Strategy, translating our value proposition into streamlined revenue channels for our regional sales team. If you have a gritty, "get it done" mentality and deep experience navigating the intersection of SaaS/Hardware and the Mexican channel market, this is your opportunity to help build a massive vertical at Motive.

Key Responsibilities

1. Regional Partnerships Strategy & Development

• Build the Ecosystem: Identify, recruit, and onboard high-value Resellers, Distributors, Systems Integrators, and Telematics Service Providers to broaden our reach throughout Mexico.
• Drive Revenue: Actively manage partner relationships to drive pipeline generation. You won't just sign partners; you will ensure they are trained, motivated, and selling effectively in the local market.
• Market Mapping: Analyze the local competitive landscape to identify which verticals and regions have the highest need for our Fleet Safety and management solutions.

1. Program Management & Execution

• Own the Region: Lead the strategy and execution for acquiring and maintaining critical partnerships that align with local business practices and commercial norms.
• Strategic Co-Selling & Market Adaptation: Drive joint business planning with top-tier partners to attack key verticals. You will act as the "Voice of the Partner" internally, guiding our Product and Marketing teams to ensure our positioning, pricing, and value proposition resonate with the market.
• Compliance & Operations: Maintain strict compliance with local regulations and business standards, ensuring our price lists, product catalogs, and partner agreements are localized and up-to-date.

1. Internal Enablement & Collaboration

• Bridge the Gap: Serve as the internal subject matter expert (SME) for the Mexico Direct Sales team. Teach them how to use our partners to close deals faster and without friction.
• Cross-Functional Alignment: Work closely with Legal, Marketing, Product, and Finance to ensure our regional offerings are scalable, compliant, and culturally relevant.
• Performance Tracking: Monitor partner performance and contract utilization, reporting KPIs and ROI back to the Director of GTM Partnerships.

What We’re Looking For

• Experience: 5+ years of experience in Business Development, Partnerships, or Channel Sales, with a specific focus on the Mexico region and market.
• The Hunter Mentality: You are proactive. You don’t wait for a lead to drop; you are shaping the requirement beforehand. You are comfortable cold-calling potential partners and navigating complex organizations to find the decision-maker.
• Language & Location: Must be based in Mexico City with the ability to work a hybrid in-office schedule. You must be fluent in Spanish and capable of conducting business negotiations seamlessly in both Spanish and English.
• Channel Fluency: Deep understanding of the Mexican channel landscape, distribution models, and the role of resellers/integrators in B2B sales.
• Industry Background: Experience in SaaS, IoT, Hardware, or the Mobility/Transportation industry is highly preferred. Understanding how to sell physical + digital solutions to commercial fleets is a major differentiator.
• Communication: Ability to distill complex product and program language into simple, actionable advice for sales reps, partners, and executives.
• Analytical Rigor: Proficiency in using CRM tools (Salesforce) to track partner leads, deal registration, and revenue attribution.

Why Join Us?

• Impact: You will be building a revenue pillar from the ground up with high visibility from Executive Leadership.
• Market Opportunity: The logistics and transportation modernization wave in Mexico is massive, and our product is perfectly positioned to capture it.
• Culture: We value builders and owners. You will have autonomy to execute the joint partner strategy developed with Mexico Sales leadership teams.

The Community You Will Join:

The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences.  Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually elevate Airbnb’s platform.

To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable.

The Difference You will Make:

The Supply Manager - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts  in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth.  You will balance cross-functional needs of our design, business, legal and leadership teams as you develop a strong supply marketplace. You will be a champion for Airbnb Experiences within the industry and an external-facing ambassador.  This role reports to the Senior Manager, Experiences Supply Acquisition.

A Typical Day: 

This goal-oriented, creative, industry-expert Senior Market Manager should be excited to jump right in and be part of a developing, growing segment, combining a deep understanding of the experiences and tourism industry, creative vision with business acumen. You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward. You are deeply collaborative & able to work across disciplines with business, operations and design. 

Examples Deliverables:

• Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city & region-specific leads lists. Find, source & develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision.
• Sales & Acquisition – Acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction.
• Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their ramp-up period on-platform via online and IRL mechanisms, driving business success for priority hosts and their listings.
• Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads.  Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. Make compelling business cases for removing blockers & friction points.
• Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented mindset. Stay up-to-date on best-practices & team trainings.
• Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders. 

Your Expertise:

• 8+ years in either content / supply acquisition, partnerships, account management or sales-related roles
• Bachelor's degree or equivalent experience in related fields.
• Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends.
• Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts.
• Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. 
• Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable)
• Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted
• Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 
• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 

• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Role responsibilities

• LIST KEY RESPONSIBILITIES SPECIFIC TO THE ROLE
• Avoid terms such as “rockstar”, “superstar” or anything which may deter people who do not resonate with this type of language. 
• Be mindful of descriptive words. According to research, the following words import ‘masculine’ characteristics, and are likely to deter female applicants: independent, lead, competitive, assertive, determined, analytical. Those words generally increasing the female response rate: responsible, connect, dedicated, support, sociable, conscientious

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 
• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a  Adobe Experience Platform BackEnd Engineer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring [8 YEARS] of experience, a growth mindset and a drive to make a lasting impact. 

We’re seeking a seasoned AEM Edge Delivery Services (EDS) Senior Backend Developer to build, and optimize AEM-based content platforms with a focus on AEM as a Cloud Service, Universal Editor, Content Fragment APIs/GraphQL, Sling/OSGi services, and integration with external systems. You will lead backend engineering across multi-region, scalable deployments, ensuring performance, security, resilience, and DevOps maturity in cloud-native AEM environments. 

Key Responsibilities 

Architecture & Design 

• Implement backend solutions for AEM (Cloud Service) and EDS including Sling Models, OSGi services, custom workflows, and content APIs. 

• Model content with Content Fragment Models; expose structured content via GraphQL; structure APIs for omnichannel consumption. 

• Define caching strategies using Dispatcher/CDN (Fastly/Akamai/CloudFront) for EDS and classic AEM delivery. 

• Establish non-functional requirements (NFRs): performance SLAs, uptime, DR, observability, and security baselines. 

Development & Integration 

• Implement business logic in Sling/OSGi, extend Core Components, and build backend services integrating with CRM, PIM, DAM, marketing tech, or identity providers. 

• Develop REST/GraphQL endpoints; manage service accounts, scopes, and secure secrets. 

• Integrate Adobe IMS, Adobe I/O Runtime, Adobe Target/Analytics, translation services, and personalization APIs. 

Cloud, DevOps & Quality 

• Own CI/CD pipelines (GitHub Actions/Azure DevOps/Jenkins) for AEM Cloud Service including code quality gates, static analysis, automated tests, and deployment promotion. 

• Implement automated unit/integration tests (JUnit, Mockito) and contract testing for APIs. 

• Set up observability (logs, metrics, tracing) via Cloud Manager/Kibana/New Relic/Datadog; define alerting and SLOs. 

Security & Compliance 

• Apply OWASP best practices; secure endpoints, headers, session management; harden OSGi configs. 

• Handle PII compliance, data retention, and encryption; design role-based access and workflow governance. 

Leadership & Collaboration 

• Mentor developers; own backlog refinement; collaborate with architects, product owners, QA, and frontend squads. 
• Contribute to solution roadmaps, estimation, and stakeholder communication. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• • 8–12+ years of software engineering; 6+ years with AEM; 4+ years with AEM Cloud Service and Edge Delivery Services. 
  • Strong Java 11+/17, Sling, OSGi, JCR, Oak, AEM Core Components, Content Fragments, GraphQL. 
  • Experience with Universal Editor authoring models and EDS delivery workflows. 
  • API design (REST/GraphQL), integration patterns, event-driven architectures, messaging (e.g., Kafka, Azure Service Bus). 
  • DevOps: CI/CD, Infrastructure as Code (Terraform optional), cloud logging/monitoring; Dispatcher/CDN tuning. 
  • Security: OAuth2/OIDC, JWT, secure headers, secrets management (Vault/KMS), SSO/SAML/Adobe IMS. 
  • Performance engineering: caching, indexing, query optimization, asset processing, and pagination strategies. 

Nice to have qualifications  

• Adobe Cloud Manager pipeline tuning, Adobe I/O Runtime (serverless), Adobe Target/Launch/Analytics integration. 
• Headless/omnichannel delivery to mobile/web/IoT. 
• Experience with GraphQL federation, schema stitching, or API gateways (Apigee/Kong/Azure APIM). 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time  position Remote in Latam.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

– This contract opportunity is through Delfina Medical Group –

Objective: The  Delfina Doula will act as a virtual health coach to support pregnant patients and new moms throughout their pregnancy and postpartum journey.

About Us: Delfina Medical Group and Delfina Care Inc. provide a leading pregnancy care data platform and clinical services to improve maternal and child health outcomes.

‍About You: Our ideal Doula is one that has experience in pregnancy, birth and postpartum. You are supportive about providing virtual support with both 1:1 and group education. 

Responsibilities: 

• Work alongside the Care Delivery manager to execute patient engagement and coaching protocols on a weekly basis
• Ensure patient’s engagement and participation for both pregnant patients and new mothers
• Ensure patients adhere to recommended care protocols and tracking as defined by the healthcare provider and/or organization

Qualifications: 

• DONA (Birth, CD, or CBE), ICEA, CAPPA, or ProDoula certified
• Strong communication and conversational skills
• Experience with Web and mobile technologies
• Bilingual in Spanish and English is a must have
• Experience and knowledge of New Mexico communities is a plus
• Telehealth experience is a plus

We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications.

Compensation: $30-35 USD per hour  

The compensation range for this contract position represents a wide variety of factors, including location, skills, experience, education, and training. Candidates who meet most of the qualifications above should expect to earn near the middle of the posted compensation range.

Delfina Medical Group provides equal opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status.

Note that Delfina Medical Group does not sponsor or facilitate any U.S. work authorization.  All applicants must have unrestricted and independent authorization to work at Delfina.