Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.  

About the team

The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.  

What you’ll do

In this role, you will lead and build the Bridge Financial Crimes Operations team, which was established following Stripe’s acquisition. You will manage a team of Operations Associates dedicated to mitigating financial crime risks specifically for Bridge customers and end-users. Your main focus will be guiding the team through critical Anti-Money Laundering (AML) reviews. This includes overseeing the validation of customer and end-user data and documentation, analyzing transactions and on-chain activity, and assessing customer behavior to effectively detect and prevent money laundering and other financial crimes within the Bridge ecosystem.

The Financial Crimes Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience.

Responsibilities

• Set a clear strategic vision for the Bridge team and build the path to execute it in both the short and long-term, ensuring alignment with overall Financial Crimes and company objectives
• Recruit, manage, and develop a high-performing team of in-office Financial Crimes Operations Associates, fostering a collaborative, inclusive, and results-oriented environment
• Guide your team in conducting thorough financial crimes investigations (including AML and Terrorism Financing) by analyzing accounts and transactional data to effectively identify and mitigate risks
• Proactively identify gaps and opportunities, leading initiatives to enhance systems and scale operations to address emerging financial crime risks
• Collaborate with and influence cross-functional stakeholders (e.g., Risk, Compliance, Product, Engineering, Legal) to optimize user experience, improve processes, and mitigate risks
• Cultivate a team culture aligned with Stripe’s values, ensuring engagement and professional growth through structured feedback, coaching, mentoring, and advocacy
• Utilize data to analyze performance, identify trends, conduct root cause analysis, and make informed decisions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of direct people management experience within financial crimes (AML, Sanctions, Fraud), risk, compliance, or related operations functions 
• Expertise in AML regulations (such as BSA/Patriot Act, EU Anti-Money Laundering Directives), financial crime typologies (money laundering, terrorism financing), sanctions regimes (OFAC), associated controls/processes (including KYC/KYB), and best practices for investigations and risk mitigation
• Operational background with demonstrated experience in driving process improvements, managing performance against SLAs/metrics, and scaling operations
• Strategic thinking and problem-solving skills, with the ability to navigate ambiguity and translate complex challenges into actionable plans
• Ability to analyze performance data, identify trends, and make data-driven decisions
• Excellent written and verbal communication skills in English and Spanish

Preferred qualifications

• Industry certifications such as ACAMS, ICA, CFCS, or similar
• Knowledge of, or experience working with, financial crime technology stacks (e.g., transaction monitoring systems, case management tools, screening solutions)
• Strong understanding of cryptocurrency financial crime risks, particularly related to stablecoins
• Experience collaborating closely with Product or Engineering teams to enhance tools and systems
• Experience working in a fast-paced, high-growth technology company, particularly within payments, e-commerce, or fintech
• Experience building and scaling new teams or functions

About WPP Media

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to support high-impact PMO initiatives in a collaborative and multicultural environment. We are looking for a PMO Manager who will:

• Lead and oversee the daily PMO operation, ensuring proper visibility, governance, and follow-up of projects and initiatives.
• Coordinate project tracking, including risks, issues, dependencies, deliverables, and executive reporting across multiple initiatives.
• Design, maintain, and improve Power BI dashboards and reporting structures to support visibility and decision-making.
• Identify and implement process automation and operational optimization opportunities using automation and AI-driven solutions.
• Collaborate with regional and global stakeholders while supporting the development of the PMO team and fostering a culture of continuous improvement.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Bachelor’s degree.  
• Advanced English level (B2–C2). 
• 2–3+ years of experience in PMO, project management, or project tracking roles.
• Experience leading, coordinating, or supporting small teams.
• Strong experience in reporting, data analysis, and initiative tracking.
• Advanced Power BI skills, including dashboard creation, maintenance, and analysis.
• Advanced Excel skills.
• Practical knowledge or applied interest in AI solutions for business processes.

Process Operations & Productivity Manager

This role focuses on improving how our Customer Success team operates at scale. You will design and implement the systems, workflows, and tools that help CSMs manage renewals, drive expansion, and maintain strong customer health. Your work will directly impact revenue retention, team productivity, and the overall customer experience.

You’ll partner closely with Customer Success, Sales, Product, and RevOps to simplify how work gets done and ensure our operating model supports growth.

What You Will Do

• Design and standardize the Customer Success operating model across segments, including renewal management, expansion workflows, churn mitigation, and account planning
• Audit and improve day-to-day CSM workflows, especially across customer interactions and cross-functional handoffs
• Build clear playbooks and deliver training to embed consistent ways of working across the Customer Success team
• Develop and implement automation and AI-driven solutions, including health scoring, renewal risk signals, workflow triggers, and account insights
• Define and operationalize productivity and capacity models, including revenue benchmarks and workload distribution across CSM portfolios
• Identify productivity gaps and rebalance portfolios to improve efficiency and managed revenue capacity
• Partner on hiring and onboarding Associate CSMs, building structured training programs and enablement materials
• Establish reporting frameworks to track managed revenue, retention, expansion pipeline, portfolio health, and productivity metrics
• Collaborate with Product, Sales, RevOps, and Support to improve handoffs, escalation processes, and churn-risk management
• Lead adoption of new processes and tools through training, documentation, and continuous improvement efforts

What We Are Looking For

• Strong experience in Customer Success, RevOps, Strategy & Operations, or Operational Excellence
• Experience improving or scaling post-sales teams in a SaaS environment
• Proven ability to design processes and implement operational improvements that drive measurable outcomes
• Experience applying automation or AI to business workflows
• Strong systems thinking and ability to translate complexity into clear, scalable processes
• Experience building reporting frameworks and defining productivity metrics
• Strong analytical skills with the ability to interpret data and drive decisions
• Ability to influence stakeholders across teams without direct authority
• Experience designing and delivering onboarding or training programs
• Clear and effective communication skills, both written and verbal
• Strong project management skills and ability to drive initiatives from idea to execution
• High ownership and attention to detail

What We Offer You

Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days

Generous healthcare packages & mental health benefits

401K plus matching & equity grants for all new Smartlies

Wellness benefit & learning reimbursement opportunities

Volunteer time off days & company donation matching opportunities

And so much more…

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

***PLEASE SUBMIT YOUR APPLICATION/RESUME IN ENGLISH***

Do you enjoy having responsibility over an entire market to manage and grow? Are you motivated by working closely with customers solving their online marketing strategy challenges? Do you take pride in helping your customers succeed and constantly looking for opportunities to up-sell?
 
As a Senior Customer Success Manager (Spanish speaking) at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

As a Senior Customer Success Manager at Smartly.io, you will...

• Manage and nurture your own customer accounts through day to day communication and online marketing expertise
• Work closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual work
• Take full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.g. e-commerce, travel, classified, mobile apps, etc.)
• Develop and maintain excellent knowledge and skills of the Smartly.io tool and Facebook advertising in general so that you’re constantly able to solve customer problems
• Build, manage and develop strong relationships with customers and Facebook
• Collaborate with customers, Smartly.io Customer Success Managers and the product development team to maintain the quick feedback loop

We're definitely looking for you, if you...

• Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationships
• Have 5+ years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domain
• Have great communication skills to be able explain complex concepts clearly and efficiently and give consultative advices to help customers grow their performance
• Have professional spoken and written English plus fluency in Spanish 
  Are able and willing to travel for meetings, conferences and industry events

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape?

As a Customer Success Associate on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media.

You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success.

As a Customer Success Associate at Smartly, you will...

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention.
• Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes.
• Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk.
• Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams.
• Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility.
• Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support.
• Collaborate closely with Product and Engineering to surface customer feedback and influence future development.
• Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts.

We're definitely looking for you, if you...

• Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment.
• Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads).
• Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling.
• Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams.
• Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems.
• Are able to work CDMX hours to support our US based global accounts.

What We Offer You...

• Social Security (IMSS) - Complete public healthcare coverage for the employee and their family
• National Housing Fund (INFONAVIT) -  A savings fund that helps employees buy or improve their home
• Consumption Coverage (FONACOT) - Access to affordable personal loans for everyday needs
• Work From Home Allowance - MXN 1,000 monthly stipend to cover remote work costs

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

#LI-HYBRID

About the Role

Verkada is building a world-class sales organization. Our business requires highly motivated and capable sales professionals. We prioritize drive and demonstrated success in whatever sales role you’ve been in before — we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. We have a fun, positive culture of success, and of course, we pay well.

What You'll Do

• Lead as a Player-Coach and motivate direct reports establishing the highest standard for high-velocity execution through rigorous pipeline management, intensive outbound strategies, timely forecasting and closed deals to ensure individual and team quotas.
• Work cross-functionally to align prioritization & resources amongst, sales, product, marketing, engineering, and operations.
• Work in a fast-paced environment, pivot as needed and adapt quickly to change, as well as be an influencing factor to the team.
• Strategic problem solving, project management, proactively addressing problems and surfacing scalable solutions.
• Hire, develop, and lead a world-class team to support revenue targets for the company.

What You Bring

• Minimum 3+ years of direct sales management experience leading AE teams at a hyper-growth SaaS B2B, Infrastructure company or Tech company 
• Team-player mentality, hard-working, and the ability to be authoritative when necessary.
• Strong oral, written, presentation, and interpersonal skills. 
• Experience developing strong internal and external business relationships across departments.
• Proven track record of reaching and exceeding goals as an individual contributor.
• Demonstrate initiative in helping others achieve their goals.  
• Knowledge of the full Sales cycle, with demonstrated ability to prospect, qualify, and close deals. 
• Salesforce experience a plus 
• Bachelor’s degree required
• Must be willing and able to work onsite.

Mexico Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

You must be independently authorized to work in Mexico. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Role Overview

We’re looking for a Customer Experience (CX) Manager to lead a multidisciplinary CX team focused on improving customer journeys, operational performance, and automation across our global Support organization. This position directly manages QA and Support Analytics teams.

Key Responsibilities

Lead and Develop a High-Performing CX Team

• Provide clear direction, coaching, and career development for the WFM, data, CX supervision, and automation functions.

• Set goals, run effective 1:1s, and build a culture of accountability, feedback, and continuous improvement.

Own CX Strategy and Roadmap for Support

• Translate customer feedback, QA outcomes, and operational KPIs (e.g., CSAT, NPS, FCR, containment/automation, quality scores) into a clear CX roadmap.

• Prioritize initiatives that improve both customer experience and efficiency across channels and regions.

Drive Insights, Analytics, and Workforce Planning

• Oversee the CX Data Analyst and Workforce Planning Analyst Sr. in building forecasts, dashboards, and analyses that inform staffing, channel strategy, and experience improvements.

• Use Snowflake, SQL, and Tableau-powered reporting to understand demand, contact drivers, automation performance, and agent experience, and to recommend concrete actions.

Lead Automation and AI Optimization

• Partner with the Automation Analyst to evaluate and improve automation performance (e.g., bots, deflection, self-service, AI tools).

• Define success metrics and measurement plans for new automation, ensuring they reduce effort without degrading CX.

• Establish feedback loops with QA, frontline teams, and stakeholders so automation changes are tested, monitored, and iterated.

Partner with Operations and QA to Lift Frontline Experience

• Work closely with the CX Sr. Supervisor and QA/Training/Upskilling teams to ensure processes, coaching, and quality programs align to CX goals.

• Connect QA insights and Level AI (or similar tools) outputs to coaching, training, and process improvements.

Manage Stakeholders and Cross-Functional Alignment

• Act as the primary CX point of contact for Support leadership and partners such as WFM, Support Intelligence, RevOps/Salesforce admins, Product, GTM, and Content/Knowledge teams.

• Build trust and alignment through clear storytelling, data-driven recommendations, and follow-through on action items.

• Represent the voice of the customer and the voice of the agent in cross-functional forums and projects.

Required Skills & Experience

• Experience: 5+ years in Customer Experience, Customer Support, Operations, or a closely related field.

• Leadership: 2+ years of direct people management experience, leading analysts and/or operational leaders.

• Strategy: Demonstrated experience leading CX or support initiatives that improved KPIs such as CSAT, NPS, FCR, automation/containment, or QA scores.

• Technical Skills: Proficiency in SQL; hands-on experience with Snowflake; experience building or consuming dashboards in Tableau.

• Metrics: Solid understanding of support and CX metrics (CSAT, NPS, FCR, containment/deflection, QA/quality scores, AHT, adherence, staffing KPIs, etc.).

• Communication: Excellent written and verbal communication skills; able to translate complex analysis into clear narratives.

Nice to Have:

• Experience with Salesforce Service Cloud.

• Experience with AI-driven QA or automation tools (e.g., Level AI).

• Background in designing CX/QA frameworks or VOC programs.

• Experience in SaaS, marketplace, or hospitality environments.

Location & Working Model

• This role is based in our Mexico City office. 

• Hybrid model: 3 days per week in‑office (specific days aligned with team/department guidelines). 

• You will collaborate regularly with global partners across time zones (US, UK, and other regions), so some flexibility in working hours may be required for key meetings.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• Christmas Bonus - 30 days

• 20 days of paid time off a year

• 25% vacation premium

• Private health, dental, and life insurance

• Monthly social events and happy hours

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. 

You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Mexico City or São Paulo. 

As an ideal candidate, you will have:

• 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields.
• 2+ years of Pre-Sales experience with enterprise software 
• 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#)
• A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Experience with or knowledge of scalable and highly available distributed systems 
• Excellent presentation and communication skills 
• The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes
• High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently
• The ability to travel up to 25%
• A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience
• Requires professional proficiency in both written and verbal English communication

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• A MongoDB Certification

What you do at MongoDB

• You confidently articulate the business value of MongoDB solutions
• You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You implement and maintain technology toolkits to drive compelling demonstrations and POCs
• You advise customers on architectures, patterns, and strategies for making the best use of MongoDB
• You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices
• You translate technical concepts and patterns into business benefits
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You have situational awareness and react appropriately in group settings

What you will learn

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273424762

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Digital IO who will: 

• Campaign Execution: Lead the setup, execution, and documentation of direct IO media campaigns across various partners, particularly any high-value or complex campaigns. Ensure all aspects of campaign are delivered according to terms outlined in the client approved media plan and IOs. 

• Campaign Optimization and Reporting: Collaborate with Managers and Associates and Managers in monitoring campaign performance metrics, including impressions, clicks, spend, and any campaign specific KPIs. Analyze campaign performance reporting, and utilize data driven insights to guide optimization recommendations to enhance campaign effectiveness and achieve client goals.  

• Coordination: Work closely with onshore counterparts to ensure cohesive execution of media strategies and adherence to client specifications. Facilitate communication of campaign progress between all parties involved. 

• Team Leadership: Mentor and provide guidance to Associates and team members involved in Digital IO campaigns. Foster a collaborative environment and support professional development within the team. 

• Budget Managerment: Track and monitor campaign budgets to ensure optimal performance. Manage monthly budget reconciliation, communicate with partners to confirm delivery data, save delivery documentation (proof of performance), and send updated IOs where necessary. 

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• Have a bachelor's degree. 

• Your level of English is advanced (B2-C2) (Indispensable for the position). 

• 3+ years of experience implementing campaigns on digital platforms such as DV360, the Trade Desk, or Campaign Manager 360 and pevious experience with billing platfors such as Prisma, Coupa, Advertmind, MMS, Adspend or others. 

• At least 1 year of leadership experience.  

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection.  If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

For Mexico: 

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances. 

For Colombia: 

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-GOC

About the Team

The Sales Compliance team is responsible for designing and ensuring effective Sales Compliance and Controls across DoorDash’s sales organization. The Sales Compliance team is part of the larger Sales Strategy & Operations team, which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines. 

About the Role

We are seeking an Associate Manager, Sales Compliance  to draw actionable insights from large financial data sets, drive order-to-cash process improvements, and lead cross-functional compliance projects. You will understand the internal processes that drive data inputs and quality, enabling you to root cause compliance, reporting, contract, and system issues. You will drive initiatives with a high level of quality with minimal guidance.  You will diagnose and define net new projects or business needs for the team. You will perform walkthroughs and identify gaps within processes as well as problem solve. You will help improve processes via automation and efficiencies. You will also work directly with our sales team to understand and remediate compliance issues. 

You will report to the Senior Manager, Sales Controls on our Sales Compliance team in our Merchant Sales Operations organization. We expect this role to be hybrid, with some time in-office and some remote.

You’re excited about this opportunity because you will…

• Work cross-functionally with analytics, sales, product, accounting, audit,  finance and legal teams
• Develop and scale process improvements
• Create actionable insights for larger sets of data
• Get to the lowest level of details to deeply understand DoorDash’s products and systems
• Help eliminate DoorDash’s third-party risk from a legal and financial perspective
• Directly impact DoorDash’s ability to recognize revenue and audit internal controls
• Be tasked with reconciling numerous lines of revenue data to contracts in various Doordash systems
• Use various methods, including excel queries and researching various databases
• Be comfortable analyzing the results of the reconciliation, identifying trends and researching reasons for outliers
• Present results in a timely manner to key stakeholders and make recommendations for improvements

We’re excited about you because…

• You have 3+  years relevant experience as a senior auditor, senior financial analyst, data analyst, or similar field  
• You have a college degree in Accounting, Finance, or a related field
• You’re fluent in English
• You have experience in process improvement and optimization
• You are highly proficient in Microsoft Excel (pivot tables, vlookups)
• You can move quickly and desire to own projects from day one
• You pay attention to detail
• You have the ability to document processes clearly and concisely.
• You have time management and organizational skills
• You are a strong communicator with the ability to interact and build trust across all levels of the business
• You can work on significant and unique issues requiring analysis of situations or data 
• You have the ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results. 

About the Team

Our Ads & Promotions Operations team operates at the intersection of e-commerce, marketing, and advertising. We ensure our promotional and advertising campaigns deliver high-quality experiences for consumers and merchants while driving performance for advertisers. In this role, you will be directly responsible for managing our promotional & advertising campaigns across our restaurant business by working cross functionally with our sales, product and engineering teams..

About the Role

As a promo operations associate, you will support the integrity and scalability of DoorDash’s advertising programs by building full-serve promotions, assisting during the QA process and monitoring live campaigns to ensure they reach our customers’ and merchants’ expectations.

In this role, you will…

• Own rapid-turn promo campaigns for enterprise and midmarket restaurants
• Partner cross-functionally with our account teams across our restaurant business to ensure campaigns are executed flawlessly
• Navigate a bifurcated campaign management system as we adopt a brand new Ads Manager flow while continuing to incorporate features from our internal legacy software
• Leverage SQL to extract, manipulate, and analyze large datasets to support campaign performance tracking and operational decision-making
• Assist with data entry projects to drive our migration and adoption of Ads Manager
• Work with product and engineering, using data and operational feedback to drive product improvements which directly improve campaign accuracy, efficiency, and the launch new features
• Use new AI-supported tools to create process improvements to drive more efficient workflows with cross-functional teams

You’re excited about this opportunity because you will…

• Operate- You’re not afraid to dig deep into the technical and operational details, troubleshoot issues, and become an expert in new tools and workflows as the company continues to innovate and grow.
• Build- You enjoy building & maintaining processes that improve accuracy, efficiency, and scalability for campaign operations.
• Analyze- You’re comfortable translating complex data into clear, actionable recommendations that improve campaign accuracy, efficiency, and overall business impact.
• Partner- You thrive in cross-functional environments and can collaborate effectively with Sales, Product, Engineering and Marketing teams.
• Manage- You can balance multiple workstreams simultaneously, utilize cutting edge AI-driven tooling, maintain strong organization, and deliver clear and actionable insights.

We’re excited about you because…

• You have 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high growth startup experience preferred.
• You have excellent communication skills, can manage effectively in a matrixed environment and can move quickly to balance and reprioritize campaigns based on changing information.
• You have 2+ years of experience with writing SQL queries, diagnosing data and creating dashboard cross functional partners will utilize
• You are extremely organized and detail-oriented, with the ability to manage high volume in a fast-paced environment while maintaining our best in class quality expectations.
• You have a strong ability to work autonomously to troubleshoot issues, communicate to cross-functional stakeholders, escalate when required, and drive campaign issues to full resolution.
• You’re a self-starter who thrives in changing environments and is eager to expand your skill set.

Nice to haves

• You have experience editing SQL queries
• You have design experience with industry leading tools such as Figma and Photoshop
• You have experience driving product improvements with product, engineering, and other cross-functional teams
• You have utilized AI tools in the past like Claude, ChatGPT or Gemini to improve and enhance your workflows
• You have experience pulling reports from Salesforce, Sigma, Tableau, or another data

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.

You’re excited about this opportunity because you will…

• Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
• Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
• Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
• Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
• Create resolution steps documentation and maintain knowledge base

We’re excited about you because…

• Comfortable with Linux command line, GitHub, Jira, and Service software
• Experience debugging and troubleshooting complex technical problems
• Prior experience with autonomous vehicles and/or robotics
• Willing to work flexible hours including weekends
• You are genuinely curious about how things work (or why they don’t) 
  
  

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

As a Team Supervisor within Merchant Services, you will play a pivotal role in fostering team excellence and motivation. Your primary focus will be on people-centric leadership, encouraging your team members to strive for continuous improvement. Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates coaching through regular 1:1 sessions, and actively collaborates with cross-functional partners to enhance processes, resolve issues, and drive a superior experience for our stakeholders.

You’re excited about this opportunity because you will…

• Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
• Drive change management initiatives to ensure smooth transitions downstream and within your team.
• Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
• Lead efforts to improve and scale daily operations, making operations more efficient and effective.
• Oversee and run pilot projects within your team to test and implement new strategies.
• Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals.
• Play an instrumental role in shaping and executing team strategies that align with organizational objectives.
• Provide input and contribute to the development of team strategies to drive success.
• Participate in and support organization-wide initiatives aimed at achieving overarching goals.
• Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization.

We’re excited about you because…

• You leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners to ensure a defect-free onboarding 
• You have demonstrated a commitment to building strong team cultures where making room at the table is paramount.
• You enjoy diagnosing issues and developing creative approaches to solving challenges.
• You thrive in a fast-paced, demanding environment.
• You are detail-oriented and organized - you are able to organize content in a way that is easily digestible by a wide variety of audiences.
• You are good at prioritizing competing priorities and delegating work to your team members.
• A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
• Over 5 years of experience in operations, customer service, or other relevant fields.
• Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
• Experience with SQL or similar query languages to search internal databases.
• Proven track record of supporting teams in setting and achieving targets.
• Prior experience supporting direct reports with career growth and performance.
• Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

It's an exciting time to join our fast-growing Accounting team in Mexico with ample development opportunities. We're looking for a Senior Accounts Payable Analyst who is excited to learn and scale with us.

About the Role

You will support all aspects of Accounts Payable including processing invoices and promptly assisting vendors and partners with their billing inquiries. You will report to the Accounts Payable Manager. You will work closely with the Mexico and US Accounts Payable team, as well as cross-functional teams and vendors across global markets. You will work remotely in Mexico. 

Please submit your resume in English. 

You’re excited about this opportunity because you will work on…

• BPO Team Coordination: 
• Oversee daily operations of the BPO team, ensuring invoice processing and related activities are completed accurately, on time, and in compliance with internal policies.
• Conduct weekly review meetings, monitor performance metrics, and provide ongoing training and guidance to strengthen operational excellence.
• Invoice and Vendor Oversight:
• Review and approve invoices, vendor statements, and exception cases (Tier 2 escalation) to ensure completeness and compliance.
• Partner with cross-functional teams and vendors to resolve discrepancies and maintain strong supplier relationships.
• Audit and Quality Control:
• Perform regular audits of invoices processed by the BPO team to identify and address errors, gaps, or process inefficiencies.
• Implement corrective actions and share best practices to maintain data integrity and reporting accuracy.
• Process Improvement and Standardization:
• Develop, refine, and document Standard Operating Procedures (SOPs) to standardize AP processes across regions.
• Collaborate with stakeholders to identify opportunities for continuous improvement and operational consistency.
• Automation and System Enhancement:
• Proactively learn and support the development of automation tools to scale AP systems and improve process efficiency.
• Work with IT and systems teams to enhance NetSuite, and related tools, ensuring optimal performance and user experience.
• Training and Knowledge Sharing:
• Deliver internal training sessions to the BPO team and other AP stakeholders on systems, tools (including and NetSuite), and best practices.
• Create resources and documentation to promote operational alignment and upskilling.
• Operational Support and Month-End Activities:
• Contribute to ad hoc projects and month-end close tasks to support accurate financial reporting.
• Review and manage Jira tickets, ensuring timely resolution and communication of updates.

We’re excited about you because…

• Written and verbal proficiency in English
• A proactive, detail-oriented professional with strong analytical and problem-solving skills.
• Experience managing outsourced (BPO) operations or high-volume AP functions.
• Eagerness to learn and apply automation and process optimization techniques.
• Excellent communication skills and the ability to collaborate effectively across global teams.
• Proficiency in NetSuite or similar ERP is highly preferred.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams.

You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization.

You’re excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business
• Experiment – Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts
• Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
• Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance
• Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

We’re excited about you because…

• You have 2+ years of experience in Analytics, Consulting, or Strategy
• You have a bachelors degree or higher 
• You are highly technical with advanced SQL, basic Python/R, and data modeling experience.
• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; Salesforce experience strongly preferred
• You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment
• You’ll want to dive into and participate in company wide training programs (WeDash, etc.) 
• You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM experts who build, QA, and launch marketing campaigns designed by our Lifecycle Marketing partners. This team is goaled on high quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. 

About the Role

As the Senior Associate, Campaign Operations, you will be responsible for building, testing and launching Retention Marketing campaigns designed by our Lifecycle Marketing partners. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. 

You’re excited about this opportunity because you will…

• Campaign QA & Execution: Build, test, and launch retention marketing campaigns across email, push notifications, in-app messaging, and other channels using Braze and in-house tools. Includes owning the QA review process, collaborating with designers and copywriters, building target audience segments and capturing feedback from multiple stakeholders.
• Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals, audience segmentation, and creative execution.
• Performance Analysis: Monitor and analyze campaign performance, providing insights and recommendations to improve quality, craft and efficiency for future initiatives.
• Stakeholder Management: Act as the primary point of contact for Campaign Operations for your Lifecycle Marketing partners, ensuring alignment with company goals and priorities.
• Tool Expertise: Leverage Braze and other internal marketing platforms to implement sophisticated campaigns, including automation, dynamic content, and A/B testing.

We’re excited about you because you bring…

• Experience: 3-4+ years of experience in Retention Marketing, Email Marketing, or Lifecycle Marketing
• Technical Proficiency: Hands-on experience with Braze/Iterable or a similar ESP is required. Familiarity with other marketing automation tools is a plus.
• Operational Excellence: Strong attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.
• Analytical Mindset: Ability to interpret data and analytics to inform decisions and optimize campaign development and quality. 
• Collaborative Approach: Excellent interpersonal and communication skills to work effectively with cross-functional teams and stakeholders

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

As a Team Supervisor within Merchant Services, you will play a pivotal role in fostering team excellence and motivation. Your primary focus will be on people-centric leadership, encouraging your team members to strive for continuous improvement. Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates coaching through regular 1:1 sessions, and actively collaborates with cross-functional partners to enhance processes, resolve issues, and drive a superior experience for our stakeholders.

You’re excited about this opportunity because you will…

• Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
• Drive change management initiatives to ensure smooth transitions downstream and within your team.
• Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
• Lead efforts to improve and scale daily operations, making operations more efficient and effective.
• Oversee and run pilot projects within your team to test and implement new strategies.
• Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals.
• Play an instrumental role in shaping and executing team strategies that align with organizational objectives.
• Provide input and contribute to the development of team strategies to drive success.
• Participate in and support organization-wide initiatives aimed at achieving overarching goals.
• Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization.

We’re excited about you because…

• You leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners to ensure a defect-free onboarding 
• You have demonstrated a commitment to building strong team cultures where making room at the table is paramount.
• You enjoy diagnosing issues and developing creative approaches to solving challenges.
• You thrive in a fast-paced, demanding environment.
• You are detail-oriented and organized - you are able to organize content in a way that is easily digestible by a wide variety of audiences.
• You are good at prioritizing competing priorities and delegating work to your team members.
• A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
• Over 5 years of experience in operations, customer service, or other relevant fields.
• Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
• Experience with SQL or similar query languages to search internal databases.
• Proven track record of supporting teams in setting and achieving targets.
• Prior experience supporting direct reports with career growth and performance.
• Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

As a Team Supervisor within Merchant Services, you will play a pivotal role in fostering team excellence and motivation. Your primary focus will be on people-centric leadership, encouraging your team members to strive for continuous improvement. Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates coaching through regular 1:1 sessions, and actively collaborates with cross-functional partners to enhance processes, resolve issues, and drive a superior experience for our stakeholders.

You’re excited about this opportunity because you will…

• Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
• Drive change management initiatives to ensure smooth transitions downstream and within your team.
• Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
• Lead efforts to improve and scale daily operations, making operations more efficient and effective.
• Oversee and run pilot projects within your team to test and implement new strategies.
• Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals.
• Play an instrumental role in shaping and executing team strategies that align with organizational objectives.
• Provide input and contribute to the development of team strategies to drive success.
• Participate in and support organization-wide initiatives aimed at achieving overarching goals.
• Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization.

We’re excited about you because…

• You leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners to ensure a defect-free onboarding 
• You have demonstrated a commitment to building strong team cultures where making room at the table is paramount.
• You enjoy diagnosing issues and developing creative approaches to solving challenges.
• You thrive in a fast-paced, demanding environment.
• You are detail-oriented and organized - you are able to organize content in a way that is easily digestible by a wide variety of audiences.
• You are good at prioritizing competing priorities and delegating work to your team members.
• A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
• Over 5 years of experience in operations, customer service, or other relevant fields.
• Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
• Experience with SQL or similar query languages to search internal databases.
• Proven track record of supporting teams in setting and achieving targets.
• Prior experience supporting direct reports with career growth and performance.
• Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.

About the Role

As a Team Supervisor within Merchant Services, you will play a pivotal role in fostering team excellence and motivation. Your primary focus will be on people-centric leadership, encouraging your team members to strive for continuous improvement. Reporting to the Manager, the Team Supervisor takes ownership of team performance, facilitates coaching through regular 1:1 sessions, and actively collaborates with cross-functional partners to enhance processes, resolve issues, and drive a superior experience for our stakeholders.

You’re excited about this opportunity because you will…

• Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
• Drive change management initiatives to ensure smooth transitions downstream and within your team.
• Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
• Lead efforts to improve and scale daily operations, making operations more efficient and effective.
• Oversee and run pilot projects within your team to test and implement new strategies.
• Collaborate closely with cross-functional teams, enhancing partnerships and achieving collective goals.
• Play an instrumental role in shaping and executing team strategies that align with organizational objectives.
• Provide input and contribute to the development of team strategies to drive success.
• Participate in and support organization-wide initiatives aimed at achieving overarching goals.
• Collaborate on cross-functional (XFN) projects and initiatives to promote synergy across the organization.

We’re excited about you because…

• You leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to your cross-functional partners to ensure a defect-free onboarding 
• You have demonstrated a commitment to building strong team cultures where making room at the table is paramount.
• You enjoy diagnosing issues and developing creative approaches to solving challenges.
• You thrive in a fast-paced, demanding environment.
• You are detail-oriented and organized - you are able to organize content in a way that is easily digestible by a wide variety of audiences.
• You are good at prioritizing competing priorities and delegating work to your team members.
• A minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
• Over 5 years of experience in operations, customer service, or other relevant fields.
• Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
• Experience with SQL or similar query languages to search internal databases.
• Proven track record of supporting teams in setting and achieving targets.
• Prior experience supporting direct reports with career growth and performance.
• Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About You:

• Some experience in Event Management or studies related to it
• Fluent Spanish and English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Manage of GSuite is a plus.
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks:

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Programmatic who will: 

• Develop strong relationships with counterparts in WPP Media regional teams (Europe, U.S., Asia)  

• Enforce Programmatic best practices with a focus on platform expertise, consistency, and quality of work delivery and be accountable for consistent work delivery to WPP Media regional teams by ensuring a high quality of output.  

• Serve as a point of escalation for your team and take ownership of resolving challenges.  

• Line manages 2-5 direct reports  

• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs that are well done.  

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have:  

• Bachelor’s degree. 

• Advanced English level (B2–C2). 

• Have 3 years of implementing and optimizing programmatic campaigns in DV360, The Trade Desk, Mediamath, Xandr and other DSPs.  

• At least 1 year of previous leadership experience.  

• Strong analytical and numerical skills.  

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

For Mexico: 

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.  

For Colombia: 

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  
 #LI-GOC

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Analytics manager who will:

• Develop and execute the analytics strategy aligned with overall business goals, identifying high-impact analytical opportunities. 

• Lead, mentor, and manage a team of analytics professionals (Associates and Senior Associates). 

• Oversee multiple concurrent analytical projects, ensuring timely delivery, quality, and alignment with business objectives and resource allocation. 

• Act as a primary point of contact for senior business stakeholders, understanding their challenges, translating them into analytical problems and presenting solutions. 

• Drive the adoption of advanced analytical techniques and cutting-edge tools to enhance team capabilities and efficiency. 

• Establish and monitor key metrics for team productivity and project success. 

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Experience: 3+ years of experience in analytics 

  Technical Skills: 

  • Expert in leading BI platforms (e.g., Tableau, Power BI, Looker) for client reporting. 
  • Familiarity with cloud-based data warehouses (e.g., Snowflake, BigQuery, Redshift) and data lakes and Alteryx or data transformation/processing in the cloud (e.g., Azure, GCP, Power Apps, Power Automate).
  • Soft Skills: Exceptional leadership, strategic thinking, problem-solving, and cross-functional collaboration abilities. Proven ability to influence and drive change through data. 
  • Reporting Structure: Reports to a Director or Senior Director of Analytics 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad.

 Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring the Enterprise VP, Head of Latam for our Client Sales team in Buenos Aires (AR) or Mexico City (MX! 

As the VP of Enterprise, you will be the primary driver of revenue growth and retention at the country level. You will lead the Enterprise Sales, Client Success, Wellbeing Engagement and channel partners teams directly, while serving as the strategic glue for all other verticals. You are not just a sales leader; you are a cultural ambassador and a key external voice for the brand.

YOUR IMPACT

• Direct Leadership: Manage and scale the Enterprise Client Sales, Client Success, Wellbeing Engagement and Channel partner departments.
• Cross-Functional Orchestration: Lead all other verticals indirectly to ensure seamless cross-department collaboration and a unified regional strategy.
• Region Ambassadorship: Act as the primary internal and external reference point (including PR and media) to champion cross-functional topics and maintain a strong team spirit.
• Strategic Alignment: Raise and lead critical topics across all verticals to ensure the country’s operations remain culturally aligned and commercially focused.value proposition (EVP).
• Participate in strategic planning discussions, offering insights for future company growth.
• Partner with the PR team to act as an external spokesperson for Wellhub.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Bachelor’s degree. MBA is a plus.
• Track record of sales and success in managing large client portfolios, leading Directors, and engaging with C-level stakeholders in complex environments. Connections in the HR spectrum and/ or b2b experience across latin america specially in Argentina and Mexico.
• Senior Executive with 10 to 20 years of experience, including at least one leadership role of 5+ years with proven strategic and financial impact.
• Experience working with or within large-scale organizations, such as financial institutions, global consultancies, or multinational corporations.
• Exceptional communicator and strategic thinker, capable of operating with influence and credibility in boardrooms, executive committees, and external forums.
• Fluent English is mandatory.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience as a sales senior executive, team lead and fluent English are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our benefits include:

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a home office equipment reimbursement and a monthly work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge. Employees receive a minimum of 25 days off per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) 

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

Equitable job search. The employer may only request information strictly necessary for the performance of the job offered (Law 6471).

 #LI-HYBRID

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring the Enterprise VP, Head of Latam for our Client Sales team in Buenos Aires (AR) or Mexico City (MX! 

As the VP of Enterprise, you will be the primary driver of revenue growth and retention at the country level. You will lead the Enterprise Sales, Client Success, Wellbeing Engagement and channel partners teams directly, while serving as the strategic glue for all other verticals. You are not just a sales leader; you are a cultural ambassador and a key external voice for the brand.

YOUR IMPACT

• Direct Leadership: Manage and scale the Enterprise Client Sales, Client Success, Wellbeing Engagement and Channel partner departments.
• Cross-Functional Orchestration: Lead all other verticals indirectly to ensure seamless cross-department collaboration and a unified regional strategy.
• Region Ambassadorship: Act as the primary internal and external reference point (including PR and media) to champion cross-functional topics and maintain a strong team spirit.
• Strategic Alignment: Raise and lead critical topics across all verticals to ensure the country’s operations remain culturally aligned and commercially focused.value proposition (EVP).
• Participate in strategic planning discussions, offering insights for future company growth.
• Partner with the PR team to act as an external spokesperson for Wellhub.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Bachelor’s degree. MBA is a plus.
• Track record of sales and success in managing large client portfolios, leading Directors, and engaging with C-level stakeholders in complex environments. Connections in the HR spectrum and/ or b2b experience across latin america specially in Argentina and Mexico.
• Senior Executive with 10 to 20 years of experience, including at least one leadership role of 5+ years with proven strategic and financial impact.
• Experience working with or within large-scale organizations, such as financial institutions, global consultancies, or multinational corporations.
• Exceptional communicator and strategic thinker, capable of operating with influence and credibility in boardrooms, executive committees, and external forums.
• Fluent English is mandatory.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience as a sales senior executive, team lead and fluent English are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our benefits include:

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a home office equipment reimbursement and a monthly work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge. Employees receive a minimum of 25 days off per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) 

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.

Equitable job search. The employer may only request information strictly necessary for the performance of the job offered (Law 6471).

 #LI-HYBRID

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Data Engineer Manager who will:

• Collaborate closely with a team of data engineers, developers, and UX designers to create and optimize data pipelines and workflows supporting media performance reporting.
• Manage the design, build, and maintenance phases of client reporting projects.
• Work with Business Intelligence/Data Operations to define and document comprehensive reporting and visualization requirements.
• Ensure high data quality and provide ongoing support and maintenance for existing data workspaces.
• Deploy new client teams to cloud data solutions, offering guidance and support throughout the onboarding process.
• Define clear QA guidelines and automate current QA processes to enhance efficiency.
• With the support of the Associate Director, develop innovative tools, processes, and best practices to achieve workflow efficiencies and drive value for both client teams and clients.
• Act as the subject matter expert for all questions and projects related to data quality, BI tools, and business rules, ensuring that best practices are consistently followed across all initiatives.
• Facilitate effective communication and ensure task progression through regular status meetings and working sessions; proactively identify and resolve project roadblocks and issues.
• Efficiently track and manage a high volume of tasks across multiple stakeholders and projects.
• Build positive and collaborative relationships with internal teams, effectively communicating roles, responsibilities, and expectations.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

Education & Experience:

• Bachelor's or advanced degree in Statistics, Economics, Business, Mathematics, Computer Science, or a related scientific field is preferred.
• Minimum of 4-6 years of experience in data governance processes within a data warehousing, ETL, and business intelligence environment.
• Experience with the full development life cycle of an application or reporting solution – from design through testing and deployment.
• Experience in a media environment (digital investment, analytics, or ad operations) is preferred; an understanding of the media landscape is beneficial.
• Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.) and handling diverse datasets (paid media, owned, etc.).

Technical Skills:

• Advanced knowledge of databases and data warehouses is crucial, including SQL (most important), MySQL, PostgreSQL, Redshift, Snowflake, etc.
• Advanced knowledge of one or more programming languages is essential, with Python being highly valued.
• Strong knowledge of cloud platforms such as Microsoft Azure, GCP, or AWS (familiarity with any major cloud provider is key).
• Knowledge of data engineering platforms such as Databricks.
• Familiarity with project/product management tools like Jira, Confluence, Smartsheets, Azure DevOps/VSTS.
• Familiarity with business intelligence tools such as Tableau, PowerBI, etc.
• Experience with advertising campaign management/buying platforms (e.g., Sizmek, GCM, Flashtalking, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics) is highly beneficial.

Soft Skills:

• Demonstrates strong attention to detail.
• Excellent verbal and written communication skills.
• Exceptional organizational skills, multi-tasking capabilities, and detail-oriented approach.
• Ability to foster collaborative relationships with other cross-functional teams.
• Ability to manage and prioritize competing projects and deliverables effectively.
• Proactive in elevating and resolving project roadblocks and issues.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

Reporting to the Medical Affairs Director. The Intern, Medical Affairs is responsible for supporting the local medical affairs activities for the Ultragenyx portfolio of products and assist in the management of medical affairs operations in the country. The candidate will be working in conjunction with the local Medical Affairs team, Commercial team, Commercial and Market Access and Government Affairs Director and Sr. Product manager. This role will best suit someone who wants to learn about rare diseases business, provide creative ideas and gain experience while earning their degree.   

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

• Support planning and execution of Medical Plan, tactics and activities in country  

• Support Medical team to ensure develop and adequate tracking the activities to maximize our opportunities to gain in each key account (v.g. Forms on time, letters to Key Decision Makers (KDMs), coordinate strategic agenda between KDMs and Vendors, events planning, contracts and execution)  

• Support preparation and follow up of KPIs for Medical  

• Contact and follow up on the negotiations with the main medical societies together with medical affairs. 

• Contact with local communication agencies and/or travel agencies to support the medical events or development of promotional materials 

• Development of medical projects / plans under medical affairs supervision  

• Data analysis  

• Prepare reports and presentations based on company needs 

• Support the team in daily administrative tasks. 

Requirements:

• Student of Business Administration, Marketing or Social Communication 

• Excellent communication skills and teamwork  

• Ability to quickly learn and process information 

• Organization and time management skills 

• Fluency in English 

• Excellent knowledge of MS Office 

• The position will be based in CDMX, México

#LI-AJ1 #LI-Hybrid

Why job seekers choose Geotab:

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. 

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

As a Community Operations leader, you’ll help deliver an excellent support experience through social media and community forums for users ranging from startups to Fortune 500 companies. You’ll join a collaborative global team, help shape the Community Ops function at Stripe, and play a key role in growing the team. Community Ops team supports users in nontraditional ways, including resolving issues on social channels, handling escalations, and improving feedback loops to enhance the overall user experience. The team also contributes to broader operations and company-wide initiatives.

In this role, you will recruit, manage, and develop a team of Operations Associates supporting users through social channels & user escalation fastlanes.  You’ll foster team satisfaction and performance through feedback, coaching, mentoring, and advocacy, while setting goals and using metrics to drive results. You should bring a strong operations mindset, move quickly, and be passionate about delivering an exceptional user experience

Responsibilities

• Recruit, manage, coach, and develop a new team of in-office Operations Associates 
• Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks
• Build a great culture and ensure team members are happy, effective, and growing in their career
• Set clear goals and direction, and provide regular feedback on team members’ performance
• Be data-driven in your analysis of performance, and in your decision making
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5+ years experience leading operations support teams
• Experience working cross-functionally with multiple teams to deliver high impact initiatives 
• Experience in delivering weekly and monthly business metrics and reporting
• Excellent written and verbal communication skills
• An ability to partner effectively with internal stakeholders
• Background of identifying and remediating quality gaps in team performance
• Passion for process improvement and innovation
• Ability to periodically work a weekend day for which you will receive a weekday off; the team operates during daytime hours with shifts from the morning through early evening

Preferred qualifications

• Experience in building and scaling new teams from zero 
• Strong operational background including experience with new process launches and service delivery in a high growth technology company
• Demonstrated knowledge and expertise of Social Care platforms
• Background in Crisis Management, Trust & Safety, User or Risk Operations.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience.

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

We are looking for a dynamic and forward-thinking leader with a passion for solving complex, global user issues, redefining what operational excellence looks like, and driving an AI-first culture. You will play a front-line role in helping some of Stripe's top users accelerate their growth and ensure an unmatched customer experience when dealing with Stripe.

In this role, you will recruit, manage, and develop a team of Operations Associates focused on user support. You will be responsible for driving team engagement and motivation through consistent feedback, coaching, mentoring, and advocacy within the organization. This includes developing and executing tactics that enable the team to reach its goals, using data and metrics to measure performance and continuously raise the bar. You'll be a strong fit if you have the grit to get things moving, a sharp operational mindset, and a genuine passion for developing the people around you.

Responsibilities

• Recruit, manage, coach, and develop a team of in-office Operations Associates
• Drive strong operational performance through operational rigor, process improvement, and hands-on coaching, balancing a strong users-first mindset with speed and innovation
• Cultivate a "what got us here will not get us there" mindset through continuous identification of process improvements and AI-first thinking
• Planning for the unplanned: apply a "see around the corners" approach to capacity management, ensuring strong oversight of volume and user trends while anticipating curveballs before they impact the user experience
• Own on-the-floor tactics as well as strategic initiatives to deliver on the Enterprise Roadmap
• Set clear goals and direction, and provide regular feedback on team members' performance
• Be data-driven in your analysis of performance and in your decision making
• Build an environment rooted in trust and transparency with the goal of creating a "talent hub" where people develop and thrive, representing a strong talent pipeline for the rest of the organization
• Be a role model at work and in life, inspiring your team and peers to do things smarter and aim higher

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5+ years experience leading operations support teams
• Experience working cross-functionally with multiple teams to deliver high impact initiatives 
• Experience in delivering weekly and monthly business metrics and reporting
• Excellent written and verbal communication skills
• An ability to partner effectively with internal stakeholders
• Background of identifying and remediating quality gaps in team performance
• Passion for process improvement, innovation and AI
• Ability to periodically work a weekend day for which you will receive a weekday off; Product Support operates during daytime hours with shifts from the morning through early evening

Preferred qualifications 

• Proven experience building and scaling teams, including hiring, developing, and retaining top talent
• Strong operational background with hands-on experience launching new processes and delivering best-in-class service in a high-growth technology environment
• Demonstrated ability to anticipate operational challenges, think around corners, and build proactive solutions before issues arise
• Track record of driving continuous improvement and challenging the status quo — comfortable asking "what got us here, won't get us there"
• AI fluency and an AI-first mindset: experience leveraging AI tools to drive operational efficiency, improve team performance, or enhance the customer experience
• Ability to operate across both tactical and strategic levels — equally comfortable on the floor with the team and in the room shaping the roadmap
• Strong data-driven decision making skills with experience using metrics to manage team performance and drive outcomes
• Proven ability to build high-trust, high-engagement team cultures that serve as a talent pipeline for the broader organization

Meet the Team

At Fever, our Accounting team keeps finances accurate, compliant, and transparent. We define financial parameters, resolve compliance issues, and develop better tools to manage and report data. Partnering with teams like Legal, Operations, and Brand Partnerships, we ensure every project is accounted for and every number tells the right story.

Join us if you want to ensure financial excellence, useinnovative reporting tools, and provide the transparent insights that support our rapid global growth.

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

About the Role:

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events. They involve large partners, new formats, and operational challenges that often require building solutions from scratch.

In this role, you will work from early-stage definition to final execution, owning the full operational strategy of each project. You will not just execute — you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

1. End-to-End Ownership of Complex Events

• Lead the operational strategy of large-scale, high-complexity events
• Own projects from early planning stages through execution
• Ensure delivery meets both partner expectations and internal standards

2. Operational Strategy & Design (0→1)

• Translate partner needs into scalable operational models
• Design processes, workflows, and tools from scratch when needed
• Define how the event should be run — not just how to execute it

3. Problem Solving in Ambiguous Environments

• Break down complex, undefined problems into actionable plans
• Anticipate operational risks and design mitigation strategies
• Make decisions with incomplete information

4. Cross-functional Leadership

• Work closely with Sales, Originals, Product, and local Operations teams
• Align multiple stakeholders around a clear execution plan
• Act as the main operational point of contact for key partners

5. Execution Oversight

• Ensure that designed solutions are effectively implemented on the ground
• Support local teams in executing complex setups
• Step in when needed to unblock critical issues

What Success Looks Like:

• Complex events are delivered without relying on existing playbooks
• New operational models are designed, tested, and reused
• Partners see Fever as a strategic operator, not just an executor
• Ambiguity is reduced through clear structure and decision-making
• Projects move forward without constant supervision or escalation

About You:

Experience

• 2–5 years of experience in:
• Top-tier consulting (MBB or similar), OR
• Strategy & Operations roles in high-growth companies 
• Proven experience solving complex, ambiguous problems
• Experience leading projects end-to-end

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions
• Builder mentality: you create solutions where none exist
• High ownership: you operate independently with minimal guidance
• Strategic + execution balance: you can design and implement
• Strong stakeholder management: you influence without authority

Nice to Have

• Experience in operational environments (logistics, marketplaces, large-scale ops)
• Exposure to live events or large-scale physical operations
• Analytical skills (Excel, SQL) are a plus

Languages

• Fluent English required

What We Offer:

• Ownership of the most complex and strategic projects in the company
• High visibility and direct exposure to senior leadership
• The opportunity to build operations from scratch at global scale
• A fast-paced environment with real autonomy and impact

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption.
• Wellhub
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

LATAM Commercial Strategy Shark Lead (Manager)

The Commercial Strategy Lead for LATAM is the bridge between SharkNinja’s corporate headquarters and our markets in Latin America.  Our priority markets are Mexico, Colombia, Chile & Argentina, and our business is also growing quickly in the Caribbean, Andinas and Brazil.  Must be a highly analytical individual who can connect the dots among sales, marketing, operations and other key functions of the business to drive SharkNinja’s “outrageously extraordinary” mindset across teams.  The person holding this role will be an internal champion of the region and the role is best suited for an individual who can wear many hats depending on the needs of the business.

Key Responsibilities

• Lead action plans based on recurring performance data to support a high rate of sale in his/her category.
• Roadmap future assortments for each country while balancing channel dynamics, product availability timelines, competitive pressure and category data
  • Collaborate with CI to drive learning before and during product launches
  • Embody the “breakthrough” mindset and set an unimaginably high bar for the team
  • Continuously solicit feedback from all levels of the organization; be a true team-player
• Be a product expert and develop logical step-up stories that he/her can deploy & execute into strong channel strategies
• Be a story teller and be able to convey to SharkNinja customers the portfolio strategy & the products that encompass his/her category. This individual MUST be able to think on their feet and negotiate what’s best for the consumer.
• Build business cases to educate global cross functions on LATAM Markets and assortment decisions
• Work closely with the sales and marketing teams to develop and execute effective go-to-market strategies.
• Act as a brand lead for the region and support executive-facing presentations as needed

Qualifications:

• Business Bachelor’s degree or a related field. MBA or equivalent advanced degree is a plus.
• Minimum of 3-4 years of experience in consumer packaged goods in marketing, sales or related field.
• Must be fluent in English, Spanish. Portguese ideally

Skills:

• Strong analytical and strategic thinking skills.
• Excellent team management abilities and cross functional collaboration
• Ability to juggle multiple projects and operate in an ever-changing landscape
• Strong persuasive writing and speaking
• Strong power point and excel skills
• Familiarity with GFK, Circana, Power BI and other data sources
  
  

Geography:  Mexico City based. Hybrid role with 3 day in-office expectation & 10-20% travel.

Líder de Estrategia Comercial LATAM (Manager)

En SharkNinja, buscamos un/a Líder de Estrategia Comercial para LATAM que actúe como el vínculo estratégico entre nuestro corporativo y nuestros mercados en América Latina. Nuestros mercados prioritarios incluyen México, Colombia, Chile y Argentina, con un crecimiento acelerado en el Caribe, la región Andina y Brasil. Este rol es ideal para una persona analítica, estratégica y con mentalidad de crecimiento, capaz de conectar ventas, marketing, operaciones y otras funciones clave para impulsar nuestro enfoque “outrageously extraordinary” en toda la región.

 ¿Cuál será tu impacto?

• Liderar planes de negocio basados en información de mercado para maximizar las ventas de tu categoría.
• Definir el futuro de tu portafolio por país, equilibrando dinámicas de canal, disponibilidad de producto, presión competitiva y datos de mercado.
• Colaborar con Inteligencia Comercial (CI) para generar aprendizajes antes y durante lanzamientos de productos.
• Actuar como experto/a en producto, desarrollando narrativas claras y estrategias sólidas por canal.
• Comunicar de manera efectiva la estrategia de portafolio a clientes y socios comerciales, negociando siempre en beneficio del consumidor.
• Construir justificaciones de negocio que alineen a los equipos globales sobre decisiones de mercado y surtido en LATAM.
• Trabajar de forma cercana con los equipos de ventas y marketing en estrategias de go-to-market.
• Representar la marca en la región y apoyar presentaciones para audiencias ejecutivas.

 ¿Qué buscamos?

• Licenciatura en Negocios, Marketing o carrera afín (MBA o posgrado es un plus).
• 3–4 años de experiencia en empresas de bienes de consumo (CPG), en áreas de marketing, ventas o estrategia comercial.
• Dominio fluido de inglés y español (portugués es altamente deseable).
• Pensamiento analítico y estratégico, con fuerte capacidad de influencia.
• Experiencia trabajando de forma multifuncional y en entornos dinámicos.
• Excelentes habilidades de comunicación escrita y verbal.
• Dominio de PowerPoint y Excel; familiaridad con GFK, Circana, Power BI u otras fuentes de datos.

Ubicación y modalidad: Ciudad de México - Modalidad híbrida (3 días en oficina) y 10–20% de viajes

Our Mission 

At SharkNinja, we are driven by a relentless pursuit of excellence—building innovative products while strengthening the financial foundations that enable sustainable growth. As the Mexico business continues to scale, we are investing in local finance capability to support disciplined commercial decision-making and long-term performance. 

Position Overview 

The Financial Analyst – Mexico will support the end-to-end financial management of SharkNinja’s Mexico commercial business. Reporting to the Finance Manager, Mexico, this role partners closely with Sales, Marketing, Supply Chain, and Operations teams to deliver financial insight across forecasting, performance management, and profitability analysis. 

This role plays a critical part in translating financial results into actionable insights for the Mexico commercial organization, while also supporting alignment with regional and global finance teams. Fluency in both English and Spanish is required to operate effectively across local and global stakeholders. 

Key Responsibilities 

Commercial Finance & Business Support 

• Partner with Mexico Sales and Commercial teams to support revenue, margin, pricing, and promotional performance. 

• Provide financial analysis to support commercial initiatives, pricing actions, and investment decisions. 

• Help commercial teams understand performance drivers, risks, and opportunities. 

Forecasting & Performance Management 

• Support budgeting, forecasting, and long-range planning processes for the Mexico business. 

• Analyze performance versus plan, forecast, and prior year, highlighting key variances and trends. 

• Assist in building confidence in forecasts through clear, data-driven insight. 

Financial Analysis & Reporting 

• Build and maintain financial models to support business cases, pricing decisions, and growth initiatives. 

• Prepare monthly reporting packages, dashboards, and performance summaries for local and regional stakeholders. 

• Ensure accuracy and consistency of financial data across reports and systems. 

Cross-Functional Collaboration 

• Partner with Supply Chain and Operations teams to understand cost drivers, inventory impacts, and working capital trends. 

• Support operating expense tracking and variance analysis. 

• Contribute to ad hoc analyses and special projects tied to business growth and market expansion. 

Qualifications & Experience 

Required Qualifications 

• Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field. 

• 1–3 years of experience in financial analysis, FP&A, or commercial finance. 

• Fluency in English and Spanish (written and spoken) is required. 

• Strong analytical skills with the ability to translate data into clear, actionable insights. 

• Advanced proficiency in Excel, including financial modeling. 

• Experience working cross-functionally in a fast-paced, matrixed environment. 

Preferred Qualifications 

• Fluency or working proficiency in Brazilian Portuguese, particularly for collaboration with regional LATAM stakeholders. 

• Experience supporting Mexico or LATAM markets. 

• Exposure to consumer products, retail, or CPG environments. 

• Experience with Oracle or other ERP systems. 

• Familiarity with Power BI, Snowflake, or similar analytics and reporting tools. 

SharkNinja’s Commitment to Diversity, Equity, and Inclusion 

At SharkNinja, we believe diverse perspectives drive stronger outcomes. We are committed to fostering an inclusive environment where every team member can grow, contribute, and thrive. 

Our Unique Mindset 

As a Financial Analyst – Mexico, this role is expected to embody SharkNinja’s core success drivers: 

• DETAILS MAKE THE DIFFERENCE 

• WINNING IS A TEAM SPORT 

• COMMUNICATING FOR IMPACT 

• PROGRESS OVER PERFECTION 

• RARELY SATISFIED 

Jr. Key Account Manager – Price Clubs (Mexico)

Job Overview

Key Account Executive – Price Clubs (Mexico)
Level: Lead | Individual Contributor
Reports to: Key Account Manager / Sales Director
Location: Mexico (Hybrid / Field-based by account)

The Jr. Key Account Manager is a Lead-level individual contributor responsible for the day-to-day operational execution of SharkNinja’s Price Clubs business in Mexico, with primary ownership of Sam’s Club. This role focuses on ensuring accurate forecasts, clean execution, inventory control, and operational readiness for high-volume club programs, while supporting additional club customers such as Costco and City Club as needed.

This role sits within the Commercial / Sales organization and is critical to ensure that what is sold, forecasted, and committed is executed correctly and profitably. Success in this role comes from strong numerical discipline, operational follow-up, and attention to detail, not just planning.

Responsibilities

Account Execution & Daily Operations

• Own the day-to-day execution of the Sam’s Club account, ensuring plans are translated into accurate orders, forecasts, and deliveries
• Act as the operational point of contact for Sam’s Club-related topics including orders, forecasts, inventory, promotions, and events
• Track weekly performance vs. plan and escalate risks early with clear, data-backed recommendations
• Support execution for Costco and City Club when required

Forecasting, Demand & Inventory Control

• Own weekly and monthly forecasting for Sam’s Club, including volume assumptions, phasing, and scenario planning
• Monitor sell-through, weeks of supply, and inventory positions, proactively identifying overstock or supply risks
• Work closely with Demand Planning and Supply Chain to align forecasts, shipments, and event timing
• Maintain forecast accuracy and ensure changes are clearly communicated and documented

Promotions, Events & Item Execution

• Support the execution of in-and-out items, promotions, and events, ensuring operational readiness
• Validate volumes, pricing, timelines, and exit plans before committing to customer programs
• Track event performance in real time and perform post-event analysis to identify gaps and improvements
• Ensure all promotional activity meets margin, ROI, and inventory objectives

Financial & Numerical Ownership

• Track sales, margins, gross-to-net, and cost-to-serve at account level
• Validate pricing, pack configuration, and volumes before customer submission
• Maintain accurate reporting and ensure numbers are aligned across Sales, Finance, and Supply Chain
• Identify operational or financial variances and propose corrective actions

Cross-Functional Coordination

• Coordinate daily with Finance, Demand Planning, Supply Chain, Category Management, and Operations
• Ensure internal teams are aligned on what is shipping, when it is shipping, and at what cost
• Prepare clear, factual updates for internal and customer meetings
• Follow up relentlessly to close gaps and resolve execution issues

Ways of Working

• Operate independently as a Lead-level individual contributor, owning execution without constant oversight
• Demonstrate progress over perfection, prioritizing speed, clarity, and follow-through
• Maintain a details make the difference mindset in all operational deliverables

Skills Required

Must Have

• 3–5 years of experience in Key Account, Sales Operations, or Commercial Execution roles within:
  • Electronics
  • White goods
  • Major appliances
• Hands-on operational experience managing Sam’s Club Mexico (required)
• Strong experience working with forecasts, inventory, promotions, and high-volume programs
• Strong analytical and numerical capability, including:
  • Advanced Excel skills (pivots, formulas, scenario analysis)
  • Comfort managing large datasets and operational reports
  • Strong understanding of margins, gross-to-net, and inventory productivity
• English level B2 or higher. Fluency reading, writing and speaking is required. 
• Sam´s systems knowledge.

Nice to Have

• Experience supporting Costco and/or City Club
• Exposure to in-and-out programs, event-based selling, and limited-assortment models

Additional Requirements

• Strong attention to detail and follow-up discipline
• Clear, concise communicator able to translate numbers into actions
• Comfortable working cross-functionally in fast-moving environments
• Ability to manage multiple operational priorities simultaneously
• Bachelor’s degree in Business, Finance, Engineering, Economics, or related field (or equivalent experience).

LATAM Commercial Strategy Lead (Manager)

The Commercial Strategy Lead for LATAM is the bridge between SharkNinja’s corporate headquarters and our markets in Latin America.  Our priority markets are Mexico, Colombia, Chile & Argentina, and our business is also growing quickly in the Caribbean, Andinas and Brazil.  Must be a highly analytical individual who can connect the dots among sales, marketing, operations and other key functions of the business to drive SharkNinja’s “outrageously extraordinary” mindset across teams.  The person holding this role will be an internal champion of the region and the role is best suited for an individual who can wear many hats depending on the needs of the business.

Key Responsibilities

• Lead action plans based on recurring performance data to support a high rate of sale in his/her category.
• Roadmap future assortments for each country while balancing channel dynamics, product availability timelines, competitive pressure and category data
  • Collaborate with CI to drive learning before and during product launches
  • Embody the “breakthrough” mindset and set an unimaginably high bar for the team
  • Continuously solicit feedback from all levels of the organization; be a true team-player
• Be a product expert and develop logical step-up stories that he/her can deploy & execute into strong channel strategies
• Be a story teller and be able to convey to SharkNinja customers the portfolio strategy & the products that encompass his/her category. This individual MUST be able to think on their feet and negotiate what’s best for the consumer.
• Build business cases to educate global cross functions on LATAM Markets and assortment decisions
• Work closely with the sales and marketing teams to develop and execute effective go-to-market strategies.
• Act as a brand lead for the region and support executive-facing presentations as needed

Qualifications:

• Business Bachelor’s degree or a related field. MBA or equivalent advanced degree is a plus.
• Minimum of 3-4 years of experience in consumer packaged goods in marketing, sales or related field.
• Must be fluent in English, Spanish. Portguese ideally

Skills:

• Strong analytical and strategic thinking skills.
• Excellent team management abilities and cross functional collaboration
• Ability to juggle multiple projects and operate in an ever-changing landscape
• Strong persuasive writing and speaking
• Strong power point and excel skills
• Familiarity with GFK, Circana, Power BI and other data sources
  
  

Geography:  Mexico City based. Hybrid role with 3 day in-office expectation & 10-20% travel.

Líder de Estrategia Comercial LATAM (Manager)

En SharkNinja, buscamos un/a Líder de Estrategia Comercial para LATAM que actúe como el vínculo estratégico entre nuestro corporativo y nuestros mercados en América Latina. Nuestros mercados prioritarios incluyen México, Colombia, Chile y Argentina, con un crecimiento acelerado en el Caribe, la región Andina y Brasil. Este rol es ideal para una persona analítica, estratégica y con mentalidad de crecimiento, capaz de conectar ventas, marketing, operaciones y otras funciones clave para impulsar nuestro enfoque “outrageously extraordinary” en toda la región.

 ¿Cuál será tu impacto?

• Liderar planes de negocio basados en información de mercado para maximizar las ventas de tu categoría.
• Definir el futuro de tu portafolio por país, equilibrando dinámicas de canal, disponibilidad de producto, presión competitiva y datos de mercado.
• Colaborar con Inteligencia Comercial (CI) para generar aprendizajes antes y durante lanzamientos de productos.
• Actuar como experto/a en producto, desarrollando narrativas claras y estrategias sólidas por canal.
• Comunicar de manera efectiva la estrategia de portafolio a clientes y socios comerciales, negociando siempre en beneficio del consumidor.
• Construir justificaciones de negocio que alineen a los equipos globales sobre decisiones de mercado y surtido en LATAM.
• Trabajar de forma cercana con los equipos de ventas y marketing en estrategias de go-to-market.
• Representar la marca en la región y apoyar presentaciones para audiencias ejecutivas.

 ¿Qué buscamos?

• Licenciatura en Negocios, Marketing o carrera afín (MBA o posgrado es un plus).
• 3–4 años de experiencia en empresas de bienes de consumo (CPG), en áreas de marketing, ventas o estrategia comercial.
• Dominio fluido de inglés y español (portugués es altamente deseable).
• Pensamiento analítico y estratégico, con fuerte capacidad de influencia.
• Experiencia trabajando de forma multifuncional y en entornos dinámicos.
• Excelentes habilidades de comunicación escrita y verbal.
• Dominio de PowerPoint y Excel; familiaridad con GFK, Circana, Power BI u otras fuentes de datos.

Ubicación y modalidad: Ciudad de México - Modalidad híbrida (3 días en oficina) y 10–20% de viajes

Title:            Manager, Mexico DC Operations

Reports to:  Vice President, Americas Logistics

Location:       Mexico City, Mexico/Hybrid

COMPANY BACKGROUND/CULTURE

SharkNinja is a relentless innovator in the housewares industry because they sweat the details. They obsess about consumer satisfaction. They build up their company by building up their people. They seize opportunities—individually and collectively—to be competitive with our products and attract the most talented people in the world.

Through an unrelenting focus on solving for consumer’s pain points, SharkNinja has built a loyal and passionate following that continues to garner 5-star ratings on their products.

It’s that unwavering consumer focus that has enabled Shark to become one of the top brands in vacuum cleaners, and for Ninja to become one of the market leaders in the kitchen category.

For more information about SharkNinja, please visit us at:  www.sharkninja.com

KEY RESPONSIBILITIES

The Manager for Mexico DC Operations is a critical member of the Operations team and owner of the 3PL relationships, execution, P&L, future strategy and results. This individual will be responsible for developing and implementing strategies that will deliver extraordinary service to our consumers, while improving cost structures and driving growth.  Additionally, this leader will embody and drive the “maniacally eliminate inefficiencies” objective and mindset.  The Manager Mexico DC Operations will leverage a relentless desire to win and drive continuous improvement ethos that seeks the best solution in order to deliver the world-class results that SharkNinja has consistently generated over the last decade.

Specifically, the Manager US DC Operations will:

• Drive improvement in customer experience associated with SharkNinja B2B and D2C
• Drive improvement in warehousing, KPI’s, handling costs, performance, and customer satisfaction levels across the US.
• Develop and execute warehousing, IB and OB capacity models, and shipping strategies in alignment with sales & marketing strategies and growth plans.
• Build and maintain partnerships with 3PL teams and carriers to drive customer satisfaction, deliver on growth and drive continuous improvement.
• Improve quarterly business reviews with all 3^rd party providers.
• Define and deliver against key metrics for warehousing, fulfillment and shipping.
• Be accountable for Mexico DC Operations spend, processes, initiatives, and results.
• Partner with leaders in other regions to share best practices and drive overall global improvement in DC operations
• Take on additional logistics or operations projects as requested (e.g. D2C fulfillment, IB Transportation, light manufacturing).

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

The ideal candidate will be a dynamic leader with extensive multi-site, proven experience in organizations known for world-class capabilities and will posses a demonstrated track record of success in driving a high satisfaction customer experience. This leader must be a proactive, action-oriented leader with the ability to quickly solve complex problems. Most importantly, this individual must balance the strategic and hands-on requirements of this position with a flexible working style and a proven ability to influence key internal and external stakeholders.

Ideally, this leader will bring:

• Demonstrated functional knowledge and experience in all aspects of DC Operations, leading multiple sites with the ability to work cross functionally.
• Experience in developing a strategic plan for DC Operations that aligns with the corporate strategies and the ability to clearly articulate such a vision.
• Successful track record building DC networks and implementing processes for a rapidly growing company.
• Proven experience in onboarding new 3PL’s and/or standing up new distribution locations.
• Proven experience in using data (KPIs) in a measurable way to achieve specific strategic results that are relevant to the organization. The ideal candidate will have strong analytical skills to develop, measure and improve key performance indicators.
• Experience in programs such as Lean, Six Sigma or other continuous improvement practices and the ability to employ them in the fulfillment environment.
• Experience with Food Grade, Hazardous Materials / Dangerous Goods regulations and compliance.
• Successful track record in working with and through 3^rd party fulfillment and shipping providers to drive operational improvement/efficiency and reduce cost.
• Experience with FTL (full truck load) and LTL (less than truck load) prepaid freight solutions and domestic Mexico Small Parcel Network.
• An entrepreneurial spirit and comfort working in a dynamic, fun, fast-paced environment.
• A team oriented and collaborative approach. Proven results building effective long-term relationships at all levels, internally and externally, and go the extra mile for consumers.
• Ability to communicate for impact, communicating proactively and transparently, listening actively, and speaking respectfully.
• Operate with a strong work ethic and an unrelenting resolve to follow through and meet commitments.
• A demonstrated willingness to learn, roll-up their sleeves and set an example as a “doer.”
• Experience in a private equity sponsored business is a decided plus.
• Experience in Procurement is a decided plus.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in Distribution Management, Supply Chain Management, Engineering or equivalent is required
• Master’s Degree in Business Administration or technical discipline, while not required, is a plus.
• Minimum 7 years of experience retail distribution experience.

OTHER REQUIREMENTS

• Travel Required to local Mexico DCs - up to 75%
• Flexible work schedule to accommodate virtual meetings with other regions

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.  

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

In this role, you will lead a team of Operations Associates focused on mitigating financial crime risks, specifically through critical Anti-Money Laundering (AML) reviews. This includes overseeing the validation of customer and end-user data and documentation, analyzing transactions and on-chain activity, and assessing customer behavior to effectively detect and prevent money laundering and other financial crimes within the Stripe ecosystem.

The Financial Crimes Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience.

Responsibilities

• Recruit, manage, and develop a high-performing team of in-office Financial Crimes Operations Associates, fostering a collaborative, inclusive, and results-oriented environment
• Guide your team in conducting thorough financial crimes investigations (including AML and Terrorism Financing) by analyzing accounts and transactional data to effectively identify and mitigate risks
• Drive operational efficiency within AML investigations, defining and managing core metrics and SLAs for team performance
• Proactively identify gaps and opportunities, leading initiatives to enhance systems and scale operations to address emerging financial crime risks
• Collaborate with and influence cross-functional stakeholders (e.g., Risk, Compliance, Product, Engineering, Legal) to optimize user experience, improve processes, and mitigate risks
• Cultivate a team culture aligned with Stripe’s values, ensuring engagement and professional growth through structured feedback, coaching, mentoring, and advocacy
• Utilize data to analyze performance, identify trends, conduct root cause analysis, and make informed decisions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of direct people management experience within financial crimes (AML, Sanctions, Fraud), risk, compliance, or related operations functions 
• Expertise in AML regulations (such as BSA/Patriot Act, EU Anti-Money Laundering Directives), financial crime typologies (money laundering, terrorism financing), sanctions regimes (OFAC), associated controls/processes (including KYC/KYB), and best practices for investigations and risk mitigation
• Operational background with demonstrated experience in driving process improvements, managing performance against SLAs/metrics, and scaling operations
• Strategic thinking and problem-solving skills, with the ability to navigate ambiguity and translate complex challenges into actionable plans
• Ability to analyze performance data, identify trends, and make data-driven decisions
• Excellent written and verbal communication skills in English and Spanish

Preferred qualifications

• Industry certifications such as ACAMS, ICA, CFCS, or similar
• Knowledge of, or experience working with, financial crime technology stacks (e.g., transaction monitoring systems, case management tools, screening solutions)
• Strong understanding of cryptocurrency financial crime risks, particularly related to stablecoins
• Experience collaborating closely with Product or Engineering teams to enhance tools and systems
• Experience working in a fast-paced, high-growth technology company, particularly within payments, e-commerce, or fintech
• Experience building and scaling new teams or functions

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly.  

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

As Stripe’s user base and global footprint grows dramatically, we are looking for someone who is passionate about people and operations to help build teams, We are looking for someone who is passionate about fighting financial crime, preferably within e-commerce or payments, and who possesses a deep understanding of KYC onboarding and periodic customer reviews and AML risk mitigation techniques. This person will cultivate the engagement of their team members while guiding them to be the best financial crime investigators they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals.

Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day.  The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. You will have a strong operations mindset, be passionate about people management, drive strong quality standards, and have deep expertise in financial crimes investigations and research techniques.

Responsibilities

• Recruit, manage, coach, and develop a new team of in-office Financial Crimes Operations Associates who conduct Enhanced Due Diligence Reviews for Stripe's High risk customers while adhering to the Regulatory and compliance Guidelines.
• Guide your team in completing KYC in conducting in-depth reviews in user documentation and public databases for alerted individuals, adverse media, high risk country and business sector reviews 
•  Awareness of money laundering, terrorism financing, and/or sanctions trends and regulatory developments
• Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks
• Provide guidance and coaching on risks that are relevant to all of Stripe’s geographies, i.e., North America, Latin America, Asia Pacific, and European markets
• Build a great culture and ensure team members are happy, effective, and growing in their career
• Set clear goals and direction, and provide regular feedback on team members’ performance
• Be data-driven in your analysis of performance, and in your decision making.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum of 5 years experience leading financial crimes teams
• Minimum of 12+ Years of Experience with payments, risk, compliance, and / or financial services industry operations.
• Managed large teams (typically 30+) at global companies but excited about pursuing scrappiness to build and manage a leaner team in start-up to drive efficiencies and productivity to solve complex problems 
• Expertise in KYC and AML regulations
•  Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives
• Experience working cross-functionally with multiple teams to deliver high impact initiatives 
• Experience in delivering weekly and monthly business metrics and reporting
• An ability to partner effectively with globally distributed internal stakeholders
• Passion for process improvement and innovation by identifying and remediating quality gaps in team performance
• Excellent written and verbal communication skills in English and Spanish

Preferred qualifications

• Strong operational background including new process launch, service delivery in a high growth technology company
• Familiarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)  

FEQ427R170

Mission

Reporting to a Senior Manager, Field Engineering, the Manager, Field Engineering will help lead a team of Solutions Architects (SAs) for the of Databricks’ Field Engineering team in Latam. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, data science, data warehousing and generative AI. Leading the technical sales team, you will partner with Sales (and other Field Engineering technical  segments)  to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market.

The Impact You Will Have

• You will hire, train, and grow a team of Solutions Architects for a company in high-growth mode.
• Make your customers extremely successful with Databricks and provide outsized value to their businesses.
• You will maintain a robust hiring pipeline at all times.
• Establish relationships across the business to make your customers and team successful.
• Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining advanced knowledge of the technology stack. You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs

What We Look For

• Proven experience building and leading technical pre(or post)-sales teams - hiring, on-boarding, and enabling pre(or post)-sales professionals
• 10+ years of experience in the data space with a technical product (i.e. data warehousing, big data, machine learning, or more recently with generative AI).
• Trusted advisor to technical executives that guide strategic data infrastructure decisions.
• Lead a team through best practices for technical qualification, technical validations, architecture discussions, and product demonstrations.
• Establish and foster external partnerships with systems integrators (SIs) and independent software vendors (ISVs) that maximize and accelerate client success.
• Strong understanding of consumption-driven business models and the recipes for long term growth and success
• Experience hiring candidates that continually raise the bar, ramping them up to be successful, and promoting into larger roles.
• Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal cross-functional teams.
• Experience working cross-functionally with other teams such as Sales, Product Management, Engineering, and Customer Success.
• Must be technical enough to earn the trust of Engineering talent and leadership at Databricks.
• Demonstrated architectural influence. Able to influence and review complex architectures; guiding your team and customers towards ideal solutions - that scale.

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

KEY RESPONSIBILITIES 

• Advanced SQL is mandatory
• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. 
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. 
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. 
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. 
• Prepare and share monthly performance, utilization, and support-related metric summaries. 
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization. 
• Assist in implementing proactive maintenance actions and solution improvements. 
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. 
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review. 
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. 
• Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. 
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. 
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. 
• Collaborate with TAMs to maintain reusable object repository. 

EDUCATION & EXPERIENCE 

• At least 5 years of experience in IT Consulting, Enterprise Software Implementation  
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL data manipulation, Microsoft Excel 
• Preferred: Understanding of Sales Performance Management domain 
• Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
• Basic knowledge of system configurations, data models, and data integration best practice concepts. 

PERFORMANCE BASED SUCCESS CRITERIA  

1-3 Months

During this time, the Associate Technical Account Manager will successfully: 

• Familiarize oneself with company culture, policies, escalation paths, and internal systems.  
• Training and onboarding will be completed.  
• Learn the various systems used in daily operations. 
• Participation in team meetings and events. 

Success Indicators: 

• Complete all onboarding activities and training with passing grades 
• Seen by peers as responsive and professional 
• Demonstrate curiosity and engagement 

4-6 Months

During this time, the Associate Technical Account Manager will successfully: 

• Begin managing defined customer work triaged by your Technical Account Manager cohorts. 
• Adhere to VIP program deliverables including task tracking against active initiatives. 
• Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.  
• Support data validation, report creation, performance troubleshooting, and config changes as needed. 

Success Indicators: 

• Complete assigned technical work with some oversight 
• Demonstrate an understanding of model structure and customer needs 
• Provide meaningful updates and documentation 

7 Months & beyond

During this time, the Associate Technical Account Manager will successfully: 

• Candidate will manage a full client portfolio.  
• Operate as a trusted technical partner, supporting the TAM at a strategic level. 
• Independently deliver core TAM activities 
• Configuration work 
• Troubleshooting & support 
• Documentation of changes and existing build 
• Generating usage, performance, and status reporting (flagging important data points) 
• Participate in journey/plan execution 

After 12 months should be able to perform all duties of a TAM 

• Performing a complete Annual Health Check  
• Articulate findings, risks, and recommendations 
• Support value tracking & outcomes 
• Support cross selling initiatives by documenting use cases and your portfolio’s technical needs 

Success Indicators: 

• Customer confidence and satisfaction 
• Portfolio managed with minimal oversight and escalation 
• High-quality delivery within contractual hours 
• Annual Health Check completed independently

About You:

• Some experience in Event Management or studies related to it
• Fluent Spanish and English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions.
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Manage of GSuite is a plus.
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks:

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Programmatic who will: 

• Develop strong relationships with counterparts in WPP Media regional teams (Europe, U.S., Asia)  

• Enforce Programmatic best practices with a focus on platform expertise, consistency, and quality of work delivery and be accountable for consistent work delivery to WPP Media regional teams by ensuring a high quality of output.  

• Serve as a point of escalation for your team and take ownership of resolving challenges.  

• Line manages 2-5 direct reports  

• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs that are well done.  

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• Bachelor’s degree. 

• Advanced English level (B2–C2). 

• Have 3 years of implementing and optimizing programmatic campaigns in DV360, The Trade Desk, Mediamath, Xandr and other DSPs.  

• At least 1 year of previous leadership experience.  

• Strong analytical and numerical skills. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day, and more.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

For Mexico: 

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances. 

For Colombia: 

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.