The Opportunity 

The success of the Partnerships we forge with our clients not only determines growth; but fuels stronger engagements and drives higher-value outcomes for both parties through the work we embark on together. As Client Partner, you will build and nurture strategic client relationships with enterprise organisations while ensuring the Clients’ needs are at the heart of everything we do. Sitting at the intersection of data, media, technology and creativity - you will help navigate the rapidly changing digital marketing landscape with your clients, while working collaboratively with cross-functional teams to inform and develop solutions that meet the unique needs of your clients’ business challenges, and ensure we’re delivering value-led outcomes as a core function of our engagements. 

The Role

This role focuses on driving growth and supporting existing delivery structures to ensure we’re providing an optimal client experience. As a bridge between teams, you will drive the strategic development of partnership plans with our clients, and work to identify opportunities, nurturing through to closure, and transitioning to delivery. 

You will be someone who excels at client management, providing strategic guidance, thought leadership and advisory to our clients’ most senior & C-level stakeholders, that not only leads to pipeline growth, but drives stronger customer satisfaction to build longer term, and more secure revenue streams. 

Key Responsibilities Include:

• Effectively manage senior stakeholder relationships; provide thought leadership and strategic guidance to build trust, credibility and rapport with key POCs.
• Understanding the clients’ business, industry vertical & the unique challenges they face to build a vision, strategic objectives and long term roadmap 
• Gains and maintains knowledge of client’s business, industry and competition
• Develop robust communications plans and engagement strategies, with an emphasis on strengthening key relationships and expanding stakeholder coverage across the organisation
• Own the future-state vision and strategic narrative associated with our partnership that underpins all workstreams and initiatives for cross-functional teams to work towards 
• Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value realised and articulated at each step of the way
• Provide thought leadership as it pertains to emerging technology and the rapidly changing digital ecosystem across end-to-end marketing and campaign workflows
• Drive discovery for new business opportunities and manage the end-to-end sales cycle, with an emphasis on pipeline generation, as well as cross-sell and up-sell tactics. 
• Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects in order to continually reinforce ROI and future roadmap initiatives
• Lead key milestones and drive collaboration across capabilities for partnership-led workstreams, including QBRs, top-to-tops and broader strategy & planning
• Facilitate a uniform method for client experience across pillars, and set clear expectations with capabilities to reinforce exceptional client service standards
• Manage feedback loops with clients; including facilitating 360-degree feedback, as well as recurring pulse checks for continuous improvement of partnership quality
• Problem solve and be a change agent internally and externally to ensure client can achieve business outcomes 

What you bring to it:

Requirements:

• 7+ years of experience in client services, business development or consulting within the digital marketing and advertising or technology industries. 
• You have a deep understanding of the digital marketing & advertising ecosystem, and are abreast of the latest in AI-driven disruption, emerging technologies and innovation. 
• In-depth understanding of the different elements of the end-to-end marketing and advertising campaign workflows, as well as the content supply chain.
• You have a proven track record of successfully managing client relationships, driving revenue growth while maintaining customer satisfaction. 
• Partnership management experience, with demonstrated abilities to manage and organise partnership plans, inform detailed project plans, and manage multiple internal and external stakeholders.
• Excellent communication skills, both written and verbal, and ability to effectively communicate with a range of stakeholder types ranging from C-suite through to specialists. 
• Strong negotiation skills, and have a proficiency in writing business cases 
• An ability to present effectively, and craft compelling proposals using Google slides

Preferred Requirements: 

• Experience with media and advertising technologies (including Google Marketing Platform, Google Ads, The Trade Desk, Amazon, Meta, TikTok, etc)
• Experience with data platforms and analytics solutions (including GA4, Adobe Analytics and more) 
• Experience with MarTech and CX platforms is desirable (including Adobe Experience Platform, Salesforce, etc).  
• Experience with content and creative asset production, or working with creative teams to develop fit-for-purpose content for cross-channel execution.   
• Strong grasp of the overall digital consultancy space, including but not limited to knowledge of Monks competitive set and our offerings across data, technology, content and digital media.
• Demonstrated ability to lead cross-functional teams and develop processes and workflows that increases revenue and value-realisation for clients. 

#LI-CX1

The Opportunity 

You’re joining at a pivotal moment in The Trade Desk’s growth across ANZ and the wider APAC region, stepping into a newly established, high-growth function 'Growth Team’ specifically tasked to identify, sign and onboard high potential new business opportunities. designed to unlock a significant new commercial growth engine.   

As a new team, you’ll support the SVP – Growth to lay the foundations for sustained success, building out systems, processes and ways of working that accelerate the acquisition and on ramp of New Business.  

Who we’re looking for 

An entrepreneurial problem solver who identifies barriers early, navigates complexity independently, and delivers outcomes with pace and accountability. 

You operate with urgency and intent, self-generate momentum, thrive on the hunt, and consistently drive opportunities forward. You are a strong individual contributor who can also orchestrate cross-functional teams, aligning and influencing stakeholders to maintain momentum and deliver results. You bring resilience and optimism, sustaining energy through ambiguity and setbacks, and demonstrate agility, able to set direction, adapt quickly, and pivot when needed. 

Above all, you are a natural relationship builder who establishes trust quickly and cultivates long-term, high-impact partnerships. 

What you’ll do 

• PIPELINE DEVELOPMENT: Build and cultivate a deep pipeline of high value prospects and strategic relationships with commercial and contract leads across advertising clients. 
• RESPONSE TO BRIEF: Lead RFP responses end-to-end, including qualification, strategy development, commercial structuring, contract negotiation and execution 
• ACCELERATE SALES PIPELINE: Think creatively, unblock problems and build strong cross-functional relationships across The Trade Desk to mobilise internal expertise that keeps deals moving forward.  
• SUPPORT CLIENT ONBOARDING: Work in partnership with Client Services team to set new business up for success post execution of the MSA. Execute a high-quality discovery process to deeply understand client needs, setting new advertisers up for accelerated onboarding through tailored support and solutions. 
• THOUGHT LEADERSHIP: Position The Trade Desk as a thought leader at the forefront of data driven advertising, and leverage that positioning to enhance new client prospecting.  
• LEAD MANAGEMENT: Effectively support The Trade Desk’s lead management process, qualifying leads and identifying the optimal support model to onboard new business either via a direct partnership or via a third party reseller  
• Clearly articulate The Trade Desk’s media buying philosophy and platform value, tailoring narratives to each client’s priorities 
• Partner closely with global Sales, Client Services, and Trading teams to grow and scale a focused portfolio of accounts  
• Identify and convert strategic upsell opportunities by deeply understanding client needs and mapping them to platform capabilities  
• Collaborate with product, marketing, and revenue teams to continuously optimise performance against company goals  

What you bring to the table

• A clear point of view on the forces shaping the future of data driven marketing. 
• Deep understanding and curiosity for the programmatic ecosystem with a strong learning mindset.  
• Ability to simplify complex concepts into clear, compelling commercial narratives 
• Relentless optimism and a passion for client success. 
• 10 to 12 years’ experience in digital advertising sales, consistently exceeding revenue targets  
• Strong background in programmatic or adjacent digital media environments (DSPs, SSPs, publishers, exchanges, or similar)  
• Proven ability to build and close complex, senior-level commercial deals  
• Established relationships with decision-makers across major advertisers  
• Experience building annual business plans, leading QBRs, and driving structured account growth  
• Strong commercial acumen with excellent negotiation and quantitative capability  
• Exceptional communication skills with the ability to influence C-level stakeholders  
• Highly collaborative, able to align cross-functional teams toward shared outcomes  

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

About us (Woolpert)

Woolpert is a global leader in Architecture, Engineering and Geospatial (AEG), with a longstanding and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects – standing and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting‑edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.

Our culture—known as the Woolpack—is built on innovation, inclusion, and ownership. Through our Principal Program, every team member could become a company owner and share in our collective success. Woolpert has proudly been certified as a Great Place to Work® for the ninth time.

The opportunity with us as the Support Consultant

Woolpert’s Digital Delivery Team is looking for a Support Consultant! You may choose to be based in our Brisbane, Perth, Melbourne, Sydney or Adelaide office for this hybrid role.

Reporting to the Project & Support Manager, the role gives you the opportunity work with customers to resolve technical support cases raised through our geospatial help desk.

As a Support Consultant at Woolpert, you will:

• Be a trusted point of contact for our customers, resolve first and second level software support requests with confidence and care.
• Manage customer phone calls and e-mails through our Helpdesk system and liaising with internal staff to triage and resolve technical support issues.
• Investigate, troubleshoot, and resolve software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
• Providing regular reporting on support KPIs.

We’re looking for someone who has:

• Tertiary qualifications or equivalent in IT, computer science, software engineering or geomatics.
• Hands‑on experience supporting Microsoft‑based environments, including Windows OS, Active Directory, and common desktop or server applications.
• A solid understanding of core networking concepts such as IP addressing, DNS, firewalls, and basic diagnostics.
• Experience identifying and diagnosing issues in web‑based applications, including understanding how HTTP/HTTPS requests, responses, and authentication flows work.
• Excellent communication skills and the ability to collaborate effectively with customers and internal stakeholders at all levels.

The team does consider the below desirable experience, so do let us know if you have any of the following!

• Exposure to reading or writing code in any language, with an understanding of logic, variables, and error handling.
• Experience with scripting or automation (e.g. batch files or PowerShell) to support repeatable tasks or diagnostics.
• Familiarity with GIS and/or CAD applications, particularly Esri ArcGIS and VertiGIS, or a strong interest in developing skills in spatial technologies.
• Knowledge of corporate or cloud networking environments, including on‑premises to cloud connectivity and common security controls.

Desirable qualifications are:

• Current Driver’s licence 
• Current passport 

Woolpert Benefits

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid #LI-PM1

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Successful candidate is required to go through a National Police Background Check (covered by Woolpert), and only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred experience for this position, we encourage you to still apply!

Are you passionate about data strategy, architecture, and empowering businesses with data-driven insights? Do you enjoy designing scalable solutions and guiding organizations through complex data challenges? At InterWorks, we’re looking for a Data Architect who thrives in dynamic environments and is ready to help shape the future of data for our clients.

This role blends the rigor of enterprise data architecture and governance with the energy of consulting and solution-building. You’ll work with clients across industries to build robust data platforms, define standards, and implement governance frameworks that create lasting value.

Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.

Salary range commensurate with experience and qualifications.

What You’ll Do

• Architect and implement enterprise-level data solutions that align with business goals and compliance requirements.
• Design and optimize data models, storage solutions, and integration pipelines across various platforms (Snowflake, Databricks, etc.).
• Partner directly with clients to develop scalable data platforms, data governance frameworks, and analytics strategies.
• Create and oversee ETL/ELT processes and advise on best practices for data quality, security, and accessibility.
• Serve as a strategic liaison between business and IT to bridge gaps and ensure alignment.
• Manage project timelines, expectations, and deliverables with clear communication and strong stakeholder engagement.

What You’ll Need

Must-Haves

• 5+ years of experience in data architecture, data engineering, or a related field
• High proficiency in SQL and strong data modeling skills
• Experience in data governance, compliance standards, and enterprise data strategy
• Excellent communication skills—written, verbal, and interpersonal
• Ability to thrive in client-facing environments and lead cross-functional teams
• Adaptability and problem-solving mindset in fast-paced and ambiguous situations
• Proven experience with data lakehouse architecture including the storage and processing of semi-structured and unstructured file types
• Proven support for data science initiatives
• Understanding of pipeline and cost monitoring and optimisation
• Comfortable leading business engagements to source requirements or refine data models
• Experience with Azure & AWS CSP's preferable

 What We’d Like You to Have

• Experience with BI and visualization tools (e.g., Tableau, Power BI)
• Familiarity with modern data warehouses and cloud platforms (e.g., Snowflake, Databricks)
• ETL tool experience (e.g., dbt, Matillion, Informatica, Fivetran)
• Knowledge of AI/ML concepts and their role in data platforms
• Degree in Computer Science, IT, or a related field (preferred)

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Are you passionate about data strategy, architecture, and empowering businesses with data-driven insights? Do you enjoy designing scalable solutions and guiding organizations through complex data challenges? At InterWorks, we’re looking for a Data Architect who thrives in dynamic environments and is ready to help shape the future of data for our clients.

This role blends the rigor of enterprise data architecture and governance with the energy of consulting and solution-building. You’ll work with clients across industries to build robust data platforms, define standards, and implement governance frameworks that create lasting value.

Please be advised that this role is required to be located in the Melbourne, Australia InterWorks office. Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.

Salary range commensurate with experience and qualifications.

What You’ll Do

• Architect and implement enterprise-level data solutions that align with business goals and compliance requirements.
• Design and optimize data models, storage solutions, and integration pipelines across various platforms (Snowflake, Databricks, etc.).
• Partner directly with clients to develop scalable data platforms, data governance frameworks, and analytics strategies.
• Create and oversee ETL/ELT processes and advise on best practices for data quality, security, and accessibility.
• Serve as a strategic liaison between business and IT to bridge gaps and ensure alignment.
• Manage project timelines, expectations, and deliverables with clear communication and strong stakeholder engagement.

What You’ll Need

Must-Haves

• 5+ years of experience in data architecture, data engineering, or a related field
• High proficiency in SQL and strong data modeling skills
• Experience in data governance, compliance standards, and enterprise data strategy
• Excellent communication skills—written, verbal, and interpersonal
• Ability to thrive in client-facing environments and lead cross-functional teams
• Adaptability and problem-solving mindset in fast-paced and ambiguous situations
• Proven experience with data lakehouse architecture including the storage and processing of semi-structured and unstructured file types
• Proven support for data science initiatives
• Understanding of pipeline and cost monitoring and optimisation
• Comfortable leading business engagements to source requirements or refine data models
• Experience with Azure & AWS CSP's preferable

 What We’d Like You to Have

• Experience with BI and visualization tools (e.g., Tableau, Power BI)
• Familiarity with modern data warehouses and cloud platforms (e.g., Snowflake, Databricks)
• ETL tool experience (e.g., dbt, Matillion, Informatica, Fivetran)
• Knowledge of AI/ML concepts and their role in data platforms
• Degree in Computer Science, IT, or a related field (preferred)

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

The Opportunity 

The Melbourne Independent Agency team—one of the fastest‑growing parts of our business—is looking for a Trading Specialist to strengthen and grow key client relationships. Working closely with Account Management and Business Development, the Trading teams plays a critical role in shaping strategic recommendations that drive client retention and business growth.  

You’ll be the platform expert clients rely on for campaign performance and pacing recommendations. You’ll get to know the Trade Desk’s platform inside and out and become a trusted consultant to your clients to drive the best performance.  

What You'll Do 

• Collaborate with both Account Management and Business Development teams to help drive performance and growth across your client portfolio 
• Become an expert on our revolutionary new platform: Kokai 
• Troubleshoot campaign setup and performance issues to ensure smooth delivery and optimal performance 
• Provide thoughtful, actionable feedback to Product Managers to help shape and improve Kokai 
• Ability to transform large data sets into clear insights and recommendations   
• Present data, insights, and recommendations confidently to client stakeholders 
• Build strong, trusted relationships with clients to understand their needs and drive business outcomes 
• Support agency traders and planners to set up campaigns, optimise delivery, and ensure budgets are delivered while exceeding performance goals 
• Serve as a platform expert who can consult and educate clients on new product updates, platform best practices, and broader industry developments 

What You Bring to the Table 

• 3+ experience in digital advertising & client facing roles 
• Technical background, ideally gained within a DSP, SSP, online publisher, agency, MarTech provider or other online advertising role    
• Confidence managing client relationships and guiding stakeholders through performance conversations  
• Strong ability to translate complex topics into clear explanations for agency and internal stakeholders  
• Ability to transform large data sets into clear insights and recommendations  
• Strong troubleshooting, analytical, and problem-solving skills, along with an ability to collaborate cross-functionally in a fast-paced, high-growth environment 
• Effective time management skills with the ability to prioritise client asks as well as long term projects 
• High attention to detail & process-driven approach to delivering quality work 
• A results‑driven approach, consistently looking for ways to improve performance and efficiency—including through the use of AI and emerging tools 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Who you are: 

A client services all-star. You’re a problem-solver who enjoys teaching clients how to launch successful campaigns using data-driven decisioning. You’re great at troubleshooting campaigns and an expert when it comes to handling large data sets and presenting your insights to clients.  

You are able to build long-lasting and reliable relationships with key partners and understand how our product solution can solve their business objectives & vision. You’re a self-starter and can set your own priorities. 

In this role you will work with some of the largest local and global brands. 

What you’ll do: 

• Spearhead strategy development to ensure clients stay competitive in key areas including first-party data management and activation, CTV consolidation and retail measurement 
• Lead data-driven conversations utilising the platform and custom reporting to provide insights and tell client-relevant stories to provide a full picture of advertising’s impact on business results 
• Consult with clients on their campaign goals and strategies to ensure they are maximising the value The Trade Desk’s platform provides 
• Operate as a power user of The Trade Desk’s UI and empower clients to also become power users to most effectively plan, execute, optimise and build on successful advertising campaigns 
• Collaborate with Account Management and Sales Executives to educate your clients, grow your portfolio of business and ensure buyers are up to date on The Trade Desk’s constantly evolving suite of products and solutions 
• Build and own key relationships with client planning, trading and analytical teams. We empower our clients to be self-service, and you will drive that capability, confidence and independence within our clients. 
• Troubleshoot advanced technical problems including performance issues, measurement discrepancies and constrained targeting 
• Constantly seek to improve our processes & people – through developing & influencing best practices within Client Services, collaborating with Product Marketing to develop effective training collateral and customer facing guides, and training and onboarding new teammates
• Looking ahead: There are mentorship opportunities available to help determine fit for future management roles

Who you are: 

• 6+ years of consultative, client-facing work in ad tech (DSP experience is a plus!), digital marketing, or other data-heavy industries 
• Passionate about solving client challenges and going above & beyond their service expectations  
• Eager to constantly learn and adapt in a fast-paced environment that requires self-driven education and improvement 
• Outstanding problem-solving and analytical skills with the ability to distil complex, data-heavy information into simple but powerful stories and insights 
• Strong interest in learning the underlying mechanics of a platform and the ability to act as a conduit between clients and product teams to consistently improve TTD’s platform over time 
• Confident presenting in front of clients and peers 
• Comfortable with cross-functional collaboration with the ability to navigate ambiguous and complex problems and situations 
• Effective time management skills, especially the ability to prioritise and meet deadlines 
• Advanced MS Excel skills and the ability to efficiently wrangle extremely large data sets 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The Opportunity 

The Melbourne Independent Agency team—one of the fastest‑growing parts of our business—is looking for a Senior Account Manager to strengthen and grow key client relationships. You’ll combine technical depth with commercial instinct to help our clients navigate an evolving digital advertising landscape. 

You’ll manage a portfolio of independent agency accounts, uncover new opportunities, and translate data and insights into clear, strategic recommendations. Your days will consist of troubleshooting platform challenges, shaping campaign and planning strategy, and collaborating with cross‑functional teams to deliver exceptional customer service. 

What You'll Do 

• Manage and grow a portfolio of clients 
• Partner closely with the Trading team to grow existing portfolio and support the seamless onboarding of new customers 
• Collaborate with the Business Development team to uncover opportunities to grow current accounts 
• Become an expert on The Trade Desk’s platform and products, providing insights and best practice recommendations to to improve campaigns 
• Provide ongoing client training as new platform features and products emerge 
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform 
• Create training, best practices, and sales materials  

What You Bring to the Table 

• 6+ years of experience in digital advertising & client-facing roles 
• Robust technical background, ideally gained within a DSP, SSP, online publisher, agency, MarTech provider or other online advertising role   
• Strong interpersonal skills – you can manage challenging conversations with clients, feel comfortable giving feedback, and deliver outstanding customer servic 
• Ability to transform large data sets into clear insights and recommendations  
• Strong troubleshooting, analytical, and problem-solving skills, along with an ability to collaborate cross-functionally in a fast-paced, high-growth environment 
• A resourceful approach to solving complex client issues, even when information is incomplete or priorities shift 
• A proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies 
• Excellent time management skills, with the ability to prioritise and consistently meet deadlines 
• High attention to detail & process-driven approach to delivering quality work 
• Have a naturally curious mindset – you enjoy digging into data, understanding the ‘why’ and uncovering insights that drive action 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The opportunity

Bendigo Bank has a bold mission: by 2030, we aim to be Australia’s most innovative bank. To get there, we need more than just good tech; we need a deep, unwavering connection to the humans using it. That’s where you come in. We’re looking for a Customer Insights Specialist to join our Digital team and work closely with Bendigo’s Connect product squad.

This is your chance to turn data and customer feedback into the roadmap that defines the future of banking. You won’t just be watching the 2030 vision unfold; you’ll be the one providing the insights that make it happen.

What we’re looking for

• 4+ years of experience working in a customer experience or insights role, ideally with exposure to digital products or mobile apps. You’ve moved past just participating in projects; you have a proven track record of influencing product roadmaps with customer insights.
• A "Stitcher" of Data: You aren't scared of a messy dataset. You have the technical skills to mine text, feedback, and usage data to find the "why" behind customer behaviours. Experience with PowerBI is a plus.
• Qualitative Field Experience: You are comfortable conducting 1:1 customer interviews, visiting branches, and shadowing frontline teams to uncover insights that data alone can't tell.
• A relationship builder: You are comfortable working in a matrix environment (sitting in the Digital CX team with your peers supporting Up, as well as closely collaborating with the BEN Insights team). You know how to build trust with a new team of PMs and Engineers to become their trusted advisor.
• A persuasive storyteller: You are an artful word ninja who can command a room. Your presentations don't just inform; they persuade. You can make high-quality recommendations that get stakeholders on board with ambitious changes.
• Journey Mapping Expertise: You have experience building detailed journey maps that have directly influenced product or service improvements.
• Experience working with Product Managers: You know how to speak "Product." You can take customer insights and translate them into language that Engineers and PMs understand, effectively ensuring the appropriate prioritisation of requests into the backlog.
• A proactive hunter: You don’t need a ticket assigned to you to start working. You have the ability to work autonomously, looking wide across the data landscape to find opportunities for innovation that no one else has spotted yet.
• Experience designing measurement frameworks: You know how to build and deploy in-app surveys and you understand the nuances of CX measurement (CSAT, NPS, etc.). You know how to set the goals that measure the true impact of our work.
• Passion for innovation: You are excited by the challenge of the 2030 goal and want to play a pivotal role in making Bendigo Bank the most innovative bank in Australia

Your day-to-day:

• Connect the dots: You won’t just mine single datasets; you’ll be a master of synthesis. You’ll stitch together data from the Connect app, contact centre interactions, complaint logs, and external market research to create a unified story of the customer experience.
• Build the listening posts: In-app surveys are on our horizon and you’ll be the one to help design the strategy. You’ll define the triggers, and logic for how we collect real-time feedback, ensuring we’re ready to scale our "listening" capabilities.
• Boots on the ground: You aren’t just a "desk researcher." You’ll spend time in Bendigo branches and shadowing contact centre teams, conducting customer interviews and observing firsthand how humans navigate our digital and physical touch points.
• Don’t wait for the Bat-Signal: While you will work closely with Product Managers to deliver what they need, you will also work autonomously to ‘go wide.’ You’ll research areas you haven't been prompted to look at, bringing unasked-for but vital insights to the table that challenge assumptions and improve the Connect experience for customers.
• Own CX measurement across our customers’ lifecycle: You won’t just generate reports; you’ll own the monitoring and reporting of the current state customer experience, measuring the true impact of any new features or process changes.
• Advocate (loudly) for the customer: You will be the voice of the customer in every meeting, using your insights to influence decisions on what features to build and what processes need to change.
• Flex your storytelling skills: You’ll take complex, disparate data and turn it into compelling narratives that help the Product team understand why a feature matters, not just what it does.

#LI-DNI

Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy to managing details, timelines, and teams? If so, you might be our next Engagement Manager.

At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution and ideas to outcomes, bringing clarity, collaboration, and craft to every engagement.  This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks.

Location Preferences: We’d love for you to join us from one of our offices in Melbourne or Sydney.  

Salary Range: $100,000 - $150,000 AUD depending on experience and qualifications.

What You’ll Do

• Lead analytics and data projects from start to finish, ensuring outcomes align with client goals
• Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships
• Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life
• Provide project management oversight to ensure timelines, budgets, and quality stay on track
• Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance)
• Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms
• Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches
• Support change management and help clients adopt new technologies, processes, and mindsets
• Mentor consultants and engineers, guiding both project work and professional growth

What You’ll Need

• Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment
• Proven ability to lead complex projects with multiple stakeholders and dependencies
• Strong project management skills — PMP, Agile, or similar certification is a plus
• Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks
• Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python)
• Comfort with cloud platforms (AWS, Azure, or Google Cloud)
• Excellent communication and storytelling skills, from executive briefings to technical discussions
• Experience with pre-sales processes and scoping project work
• A track record of bringing clarity to complexity and driving projects to completion
• A collaborative mindset that builds strong partnerships across teams and with clients

What We’d Like You to Have

• Experience leading data modernisation or governance initiatives
• A background in analytics platform design or embedded analytics
• Change management or organisational transformation experience
• A passion for mentoring others and helping teams grow and deliver great work together

What We Offer

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Do you enjoy solving complex data challenges, leading meaningful projects, and helping people turn ideas into impact? Are you comfortable connecting big-picture strategy to managing details, timelines, and teams? If so, you might be our next Engagement Manager.

At InterWorks, we help clients make sense of data, AI, and analytics. As an Engagement Manager, you'll combine your technical expertise with strong project leadership to guide clients through data transformation. You'll connect strategy to execution and ideas to outcomes, bringing clarity, collaboration, and craft to every engagement.  This role is equal parts architect, advisor, and project manager. You'll help shape solutions, oversee delivery, and ensure that every project we take on reflects the best of InterWorks.

Location Preferences: We’d love for you to join us from one of our offices in Melbourne or Sydney.  

Salary Range: $100,000 - $150,000 AUD depending on experience and qualifications.

What You’ll Do

• Lead analytics and data projects from start to finish, ensuring outcomes align with client goals
• Serve as the main point of contact for clients, managing expectations, communication, and long-term relationships
• Translate strategy into delivery plans, scoping, scheduling, and coordinating across teams to bring solutions to life
• Provide project management oversight to ensure timelines, budgets, and quality stay on track
• Act as a subject matter expert within projects for your area of focus (BI, data engineering, cloud, or governance)
• Conceptualize, design, and deliver scalable analytics solutions using modern data tools and platforms
• Collaborate with leadership on proposals and pre-sales, shaping scopes of work and delivery approaches
• Support change management and help clients adopt new technologies, processes, and mindsets
• Mentor consultants and engineers, guiding both project work and professional growth

What You’ll Need

• Five or more years of experience delivering analytics or data solutions in a consulting or enterprise environment
• Proven ability to lead complex projects with multiple stakeholders and dependencies
• Strong project management skills — PMP, Agile, or similar certification is a plus
• Hands-on experience with analytics and database tools such as Tableau, Power BI, ThoughtSpot, Snowflake, BigQuery, Redshift, or Databricks
• Familiarity with data orchestration and transformation tools (dbt, Matillion, Fivetran, Alteryx, or Python)
• Comfort with cloud platforms (AWS, Azure, or Google Cloud)
• Excellent communication and storytelling skills, from executive briefings to technical discussions
• Experience with pre-sales processes and scoping project work
• A track record of bringing clarity to complexity and driving projects to completion
• A collaborative mindset that builds strong partnerships across teams and with clients

What We’d Like You to Have

• Experience leading data modernisation or governance initiatives
• A background in analytics platform design or embedded analytics
• Change management or organisational transformation experience
• A passion for mentoring others and helping teams grow and deliver great work together

What We Offer

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

Head of Desk - FX Sales Management

Ebury Perth - (4 days in the office / 1 day from home) 

*Exceptional on target earnings potential*

Our Head of Desks (HoDs) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.

A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor. 

About the Job 

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings.
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume.
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
• Ensure adherence to company wide sales methodology and sales administration processes.
• Be involved in the recruitment, onboarding and training of new team members.

Why Join Us?

• Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
• An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
• Training and mentoring from some of the world’s most experienced and successful FX leaders.
• International development opportunities including attending global Sales Boot Camps.
• Career development opportunities and support to relocate and work abroad.
• Spacious and modern office located in Perth CBD.

You… 

• Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills.
• Will have demonstrable ability to mentor, coach and develop people.
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
• Speak fluent English.

#LI-CD1

Head of Desk - FX Sales Management

Ebury Melbourne - (4 days in the office / 1 day from home) 

*Exceptional on target earnings potential*

Our Head of Desks (HoDs) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.

A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor. 

About the Job 

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings.
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume.
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
• Ensure adherence to company wide sales methodology and sales administration processes.
• Be involved in the recruitment, onboarding and training of new team members.

Why Join Us?

• Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
• An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
• Training and mentoring from some of the world’s most experienced and successful FX leaders.
• International development opportunities including attending global Sales Boot Camps.
• Career development opportunities and support to relocate and work abroad.
• Spacious and modern office located in Melbourne CBD.

You… 

• Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills.
• Will have demonstrable ability to mentor, coach and develop people.
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
• Speak fluent English.

#LI-CD1

Head of Desk - FX Sales Management - Relocate to Australia

Ebury Melbourne or Perth Australia - We are looking for candidates in the UK that are looking to relocate to our Melbourne or Perth office in Australia. We may be willing to provide Employer Sponsorship if your skillet and experience aligns with our business requirements.

*Exceptional on target earnings potential*

Our Head of Desks (HoDs) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.

A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor. 

About the Job 

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings.
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume.
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
• Ensure adherence to company wide sales methodology and sales administration processes.
• Be involved in the recruitment, onboarding and training of new team members.

Why Join Us?

• Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
• An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
• Training and mentoring from some of the world’s most experienced and successful FX leaders.
• International development opportunities including attending global Sales Boot Camps.
• Career development opportunities and support to relocate and work abroad.
• Spacious and modern office located in Melbourne CBD.

You… 

• Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills.
• Will have demonstrable ability to mentor, coach and develop people.
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
• Speak fluent English.

#LI-CD1