About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🌎 Partner directly with Executive and Senior Leaders across global Tech, Finance, Data/AI and Corporate functions, shaping people strategy during an exciting stage of growth!

🎯 Lead high-impact initiatives spanning leadership development, engagement, organisational effectiveness, talent, and performance.

⚡️ Own a role with real variety, where no two days are the same, balancing strategic thinking with hands-on execution in a fast-moving global SaaS environment.

🤝 Join a values-driven P&C team that genuinely cares about building a world-class employee experience, where your ideas and contributions matter.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership and pace we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

We’re looking for a Senior People & Culture Business Partner based in Melbourne to partner globally with our Technology (Product and Engineering), Finance, Data/AI and Corporate functions across ROLLER.

You will be the most senior P&C Business Partner in APAC, reporting directly to the Chief Performance Officer, with executive-level relationships and high autonomy. You’ll roll up your sleeves to deliver impactful people initiatives that support high performance, engagement, development, and culture across the full employee lifecycle.

This role is a key member of ROLLER’s globally distributed People & Culture team and will collaborate closely with peers across APAC, EMEA, and AMER to create scalable, consistent, and high-impact people experiences globally.

This role is ideal for someone who thrives in fast-paced, high-growth environments, enjoys balancing strategic thinking with hands-on execution, and is passionate about helping technical and corporate teams scale effectively.

This role is based in Melbourne. We believe time in the office is critical for connection, collaboration and learning - so this role is minimum 3 days per week in the office.

What You'll Do

Strategic Business Partnering

• Act as a trusted advisor - partnering with leaders on organisational design, talent management, engagement and enablement - translating business priorities into people strategies that support scalable growth
• Use people data and insights to proactively identify trends, surface risks, and recommend actions that improve engagement, retention, and performance
• Coach leaders through performance challenges and organisational change 

Talent, Performance & Leadership

• Facilitate and continuously improve talent and performance processes including goal setting, talent reviews and calibration, performance management and career development 
• Drive initiatives that build leadership capability and manager effectiveness — from coaching individual leaders to designing scalable programs
• Partner with leaders to strengthen team culture, engagement, and belonging across globally distributed teams, particularly during periods of change and growth

Operational Excellence & Compliance

• Provide pragmatic, commercially balanced guidance on employment legislation, ER matters, and people policies globally 
• Partner closely with Payroll, Finance, Legal, and Talent Acquisition to ensure people operations run smoothly and scalably
• Contribute to the continuous improvement of P&C processes, systems, and frameworks as ROLLER scales globally

About You

You’re an experienced and commercially minded People & Culture professional who knows how to build trusted relationships, influence leaders, and drive meaningful outcomes in high-growth environments.

You’re equally comfortable sparring with Executives on people strategy, as you are rolling up your sleeves and crunching people data or supporting a performance meeting. This role requires someone who thrives in ambiguity and can operate autonomously, confidently from day one.

You’ll likely bring:

• 8+ years’ experience in HR / People & Culture, having help a Business Partner / Advisory role, ideally within technology or high-growth environments
• Proven experience partnering with Executive and Senior Leaders across globally distributed teams
• Strong business partnering capability across organisational design, leadership development, performance management, engagement, and change management
• Experience supporting technical organisations such as Engineering, Product, Design, or IT teams is highly regarded
• Strong understanding of employment legislation and HR best practices, ideally across multiple regions
• Experience managing complex employee relations matters with sound judgment and pragmatism
• Strong appetite to be a hands-on executor 
• Excellent communication, stakeholder management, and influencing skills
• A collaborative, adaptable, and solutions-focused approach
• Experience working with HRIS platforms and people analytics tools (we are on HiBob)

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

🎉 Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!

💙 Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

We are looking for a driven individual with great business acumen, a hunger to learn the AdTech / MarTech space, and a commitment to professional growth to join our team as Senior Account Manager. As a part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers. As an Associate Account Manager, you will be focused on building strong relationships with your customers as a customer advocate, driving adoption through value, consumption growth, and ensuring retention. You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering to strategise and plan customer engagements. You will provide use case recommendations, share your product expertise through custom demos and presentations, and help onboard and enable customers on the Branch platform.

You will have a passion for problem-solving, building relationships, and customer engagement.

As a Senior Account Manager, you’ll get to:

• Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
• Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
• Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
• Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
• Build compelling demonstrations, presentations, and business value documents
• Identify and resolve business issues
• Assist and support with technical issue resolution
• Accelerate adoption, manage engagement, and lead value creation

You’ll be a good fit if you have:

• 5 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
• Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
• Experience supporting customers with cloud-based SaaS solutions
• Problem-solving skills around business and technical product questions
• Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
• Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
• A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
• Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.
  
  
  This role is 100% remote in Melbourne/Sydney/NSW. This role is not eligible for remote work in any other location. This role does not qualify for visa sponsorship.
   

Join Collibra’s Sales team as a Senior Account Executive II and work with some of Australia’s leading enterprises as they build trusted, AI-ready businesses. In this role, you will partner with executive stakeholders across complex organizations to solve high-impact data and AI challenges, driving growth across both existing accounts and new customers in your territory.

As part of our Enterprise Sales team, you will lead complex SaaS sales cycles, build strategic customer relationships, and position Collibra as a critical platform for data and AI governance. You’ll operate at the intersection of enterprise technology, AI transformation, and business strategy, collaborating across teams to deliver measurable customer outcomes.

This role is based in Australia, with candidates expected to be located in Sydney, Melbourne, or Brisbane.

This is an opportunity for a consultative enterprise seller who thrives in high-growth environments, values autonomy and accountability, and wants to influence how global organizations govern and scale data and AI.

Measures of success

• Within your first month, you have completed onboarding, connected with your team members as well as with your
• functional peers
• Within your third month, you will be in the midst of building a pipeline of business in your assigned territory
• Within your sixth month, you will have solid foundation of prospective clients who you will be close to closing

Senior Account Executives are responsible for

• Expanding relationships with existing customers across all verticals
• Prospecting for net new accounts, greenfield building, and developing relationships with existing customers to
• maintain active deal pipeline and ideal quota coverage in your territory
• Managing and creating demand for expansion on existing customers to widen the footprint of Collibra within these
• accounts
• Managing complex deal cycles, from lead origination to stakeholder mapping, through negotiation to close and
• expansion.
• Successfully collaborating with customers, partners, and peers in a consultative sales process where you will
• identify value and ROI to support customer’s needs
• Reliable, accurate forecasting, with Salesforce updates reflective of real-time activity

You have

• At least 7 years of experience in data management software project enterprise sales familiar with corresponding sales methodologies and comprehensible track records
• Consistently achieved or overachieved your SaaS sales quota.
• Experience in the data management domain required.
• Experience in greenfield and expansion territory.
• Originated and navigated complex, direct sales cycles with multiple technical and business stakeholders.
• Sold net-new business and expansion opportunities to C-level buyers in large enterprise accounts.
• Managed consultative sales processes, with value-based impacts or outcomes. 
• A bachelor’s degree or equivalent related working experience.
• This position is not eligible for visa sponsorship.

You are

• Aligned with Collibra's values.
• Known for your integrity and commitment to customers.
• Composed, resourceful, and focused in high-growth environments.
• Adaptive, accountable, and execution-oriented.
• A precise communicator and persuasive negotiator.
• Proud of your work and aim for excellence.
• Flexible to travel as required.

Measures of success

• Within your first month, you have completed onboarding, connected with your team members as well as with your
• functional peers.
• Within your third month, you will be in the midst of building a pipeline of business in your assigned territory.
• Within your sixth month, you will have solid foundation of prospective clients who you will be close to closing.

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Role

We are looking for an Account Executive to join our APJ Field Sales team. This is a hybrid role based in Melbourne or Sydney, reporting to the Regional Director.

As a Mid-Market Account Executive at Zscaler, you will be at the forefront of the "Zero Trust" transformation happening within the Australian Public Sector. Your mission is to empower government agencies to modernize their security posture and help them move away from legacy hardware-based architectures. You will focus on high-growth mid-market government accounts across state jurisdictions, acting as a trusted advisor to IT leaders and CISOs whilst working in conjunction with Senior Government AEs to deliver against a broader strategy.

What you’ll do (Role Expectations)

• Proactively prospect and qualify net-new government opportunities within the mid-market segment across State, Local, and Federal agencies
• Manage complex, full-cycle sales processes from initial discovery and technical validation through to procurement and closing
• Consult with government stakeholders to align Zscaler’s Zero Trust Exchange with their specific agency mission and digital maturity goals
• Partner closely with Zscaler’s ecosystem of Value-Added Resellers (VARs) and Systems Integrators (SIs) to scale territory coverage and accelerate deal velocity
• Navigate Australian government procurement frameworks and lead the execution of sales across these frameworks

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action and you operate with integrity because you genuinely care about the outcome.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate.
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems, knowing their success is our success.

What We’re Looking for (Minimum Qualifications)

• 3–5+ years of full-cycle B2B SaaS or Cyber Security sales experience, with a proven track record of consistently meeting or exceeding quotas
• Demonstrated experience selling into Australian Government agencies with a deep understanding of the Digital Marketplace and state-based procurement schemes
• Strong foundational knowledge of the ACSC Essential Eight framework and the IRAP "PROTECTED" assessment level
• Exceptional executive presence and the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• An entrepreneurial mindset with the grit to build a territory from the ground up in a fast-paced, high-growth environment

What Will Make You Stand Out (Preferred Qualifications)

• Strong technology literacy and proficiency with relevant digital tools and platforms to drive digital transformation
• Experience as a strong presenter capable of applying Zscaler solutions to help build business-led growth
• A collaborative team player who thrives in high-pressure environments and adapts quickly to dynamic team structures

#LI-Hybrid #LI-NL1

Role

We are looking for a Senior Partner Business Manager to join our Global Partner Ecosystem department. This is a hybrid role based in Melbourne or Canberra (requiring 3 days a week in the office), reporting to the Senior Director, Partner Sales. Your core purpose is to build and scale high-performing partner relationships by aligning joint strategy, enablement, and go-to-market execution to drive mutual revenue growth. You will drive healthy partner engagement measured through pipeline, faster deal velocity, service creation, expanded market coverage, and improved customer outcomes.

What you’ll do (Role Expectations)

• Drive joint regional GTM sales execution in lockstep with Sales Directors
• Develop and lead the regional partner strategy and long-term growth plan
• Spearhead partner activation through enablement, sales engagement, and pipeline development
• Own partner performance management and maintain rigorous forecast governance

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 10+ years in partner/channel sales, alliances, or regional partner management
• Proven track record building joint GTM plans with regional sales leadership and executing co-sell motions such as account mapping and deal reviews
• Experience managing strategic partners—including GSIs, RSIs, VARs, distributors, MSSPs, and ISVs—across recruitment, activation, and performance management
• Deep expertise in network, cyber, and cloud security solutions
• Willingness to travel within the region as required to support partners and the sales team

What Will Make You Stand Out (Preferred Qualifications)

• Direct experience within Public Sector and Education industry verticals
• Professional background in partner services capability development
• Strong executive communication skills with a proven ability to engage and influence senior partner leadership

#LI-Hybrid

#LI-NL1

So, what’s the role all about?

The Technical Account Manager (TAM) serves as a trusted advisor to customers, ensuring their success with NiCE solutions. This role combines proactive and reactive post-implementation support to align customer priorities with NiCE’s business objectives. The TAM builds strategic relationships across client organizations, influencing tactical activities to deliver service excellence.

You will act as the primary liaison between customers and NiCE’s support teams, managing escalations, resolving critical issues, and driving best practices. As part of the Support Management Team, the TAM focuses on technical communication, escalation management, and continuous improvement.

How will you make an impact?   

• Develop deep expertise in NiCE solutions and related third-party integrations for assigned accounts.
• Monitor support activities and service trends, ensuring SLA compliance and high customer satisfaction; recommend improvements where needed.
• Serve as the first point of escalation for process issues unresolved through standard channels.
• Coordinate problem resolution across internal teams, driving actions, communication, and root cause analysis.
• Build strong relationships with customer technical teams and management stakeholders.
• Identify adoption barriers and collaborate with NiCE and customer teams to maximize solution value.
• Implement and maintain account-specific practices aligned with the global TAM operating model.
• Oversee the transition from Client Services to Support, ensuring documentation, sign-off, and readiness for ongoing success.
• Act as backup for Support Managers when required.
• Mentor and coach technical engineers.
• Advocate customer needs to Product Management, R&D, and other internal teams.
• Lead root cause analysis and best practice sessions with customers and internally.
• Participate in on-call rotations and occasional travel as part of a 24x7x365 support organization.

Have you got what it takes?

• Minimum of 5 years of project management, consulting or customer successes experience in self-service or AI software domains.
• Degree in Business, Information Technology, or a related field preferred.
• Experience with contact center enterprise software, with deep domain experience in digital/unassisted self-service channels (e.g., Google Dialog Flow).
• Knowledge management expertise.
• Experience with generative AI in the customer service domain is a plus.
• IVR/Routing/ACD/Workforce Management experience preferred.

You will have an advantage if you also have:

• Exceptional organizational and communication skills.
• Strong analytical ability to influence decisions using data.
• Proven prioritization and decision-making capabilities.
• Ability to meet deadlines while maintaining quality standards.
• Excellent problem-solving, customer service, and interpersonal skills.
• Comfortable working with diverse teams and all levels of management.
• Self-directed and effective in time-sensitive environments.
• Flexible and adaptable to evolving business needs.

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business.

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success.

What You’ll Do:

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach.

What You’ll Bring:

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships.

What You’ll Get

• 20 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance and income protection during illness or injury
• Annual wellbeing allowance and flu vaccination vouchers
• Discounted HCF corporate health insurance
• Free, confidential counselling and coaching via EAP
• Superannuation contributions via salary sacrifice
• Car allowance for eligible field sales roles
• Salary sacrifice options for portable electronic devices (phones, laptops, tablets)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

ABOUT US

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

ROLE DESCRIPTION

The Partner Marketing & Events Specialist supports the planning and execution of partner-led marketing initiatives and events across priority verticals in Australia. Reporting to the Senior Partner Marketing Manager, this role plays a key part in Podium’s verticalised Marketing team, helping drive pipeline growth, brand presence, and partner engagement through high-quality event experiences and go-to-market collaboration. Experience in Automotive or Home services (trades) industries is highly regarded!

This is a hands-on role suited to someone who enjoys fast-paced execution, managing multiple priorities, and continuously improving performance through insights and experimentation. The role works closely with Sales, Partnerships, Integrations and broader Marketing teams to deliver impactful in-person and virtual events that support business growth.

RESPONSIBILITIES

Events

• Support the end-to-end execution of the event calendar, including partner events, Podium-hosted events and trade shows
• Manage event logistics such as venues, suppliers, budgets, timelines, freight and on-site requirements
• Assist with identifying and testing new event formats for customers and prospects, both in-person and virtual
• Track event performance and contribute to post-event reporting, including attendance, lead quality and ROI
• Gather feedback and insights to continuously improve future events and experiences

Partnerships

• Execute partner marketing initiatives that highlight Podium’s value proposition and support go-to-market partnership goals
• Manage and deliver a virtual event calendar in collaboration with Partnerships, Integrations and Sales teams
• Coordinate the creation of marketing assets such as presentation decks, email campaigns, text campaigns and direct mail

Collaboration & Communication

• Work cross-functionally with Sales, Marketing, Product and Partnerships teams to align event activity with broader objectives
• Build and maintain strong relationships with partners, vendors and internal stakeholders
• Share insights, learnings and updates to support continuous improvement across partner and event programs

Brand Representation

• Ensure Podium is consistently and professionally represented across all events, marketing assets and partner touch points
• Support the delivery of high-quality experiences that reflect Podium’s brand and operating principles

Travel

• Occasional interstate travel may be required to support on-site event delivery and represent Podium alongside Sales and Leadership teams

REQUIREMENTS

• 4+ years of experience in marketing, events or partnerships, ideally within B2B or SaaS
• Hands-on experience supporting or executing events, webinars or partner-led initiatives
• A commercially minded, results-driven approach with an understanding of event performance and ROI
• Strong project management and organisational skills, with the ability to manage multiple deadlines
• Clear written and verbal communication skills and confidence working with internal and external stakeholders
• Experience using CRM and marketing tools such as Salesforce and event management platforms
• Understanding of B2B marketing funnels and how events and partnerships contribute to pipeline
• Experience in the Automotive, Healthcare or Home Service industries is highly advantageous 

PERKS

• Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.
• A unique product that makes an actual impact on the local businesses you love and support.
• Attractive base + super and commissions package.
• A generous $650 monthly ‘Benefits & Wellbeing’ allowance, spent how you please.
• Free snacks and drinks, which are always stocked up.
• You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers

FEQ127R70

As a Sr. Manager, Field Engineering (Solutions Architects), you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts. Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles; and build relationships with key stakeholders in your customers' companies. You will report to the Technical GM, ANZ.

The impact you will have:

• Manage hiring, building the pre-sales team of Solutions Architects
• Rapidly scale the designated Field Engineering segment organisation without sacrificing quality
• Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support increase Return on investment of SA involvement in sales cycles by 2-3x over 18 months
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in partnership with the Marketing and Sales team

What we look for:

• Experience in Pre Sales Manager role in developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals
• Experience with Digital Native companies/ecosystems
• Have experience scaling and mentoring field and technical teams from scratch both onshore and offshore teams.
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Background experience in Data Architecture such as Data Engineering / Database technologies or Data Science

The opportunity:

Tired of the traditional operating model of the freight forwarding industry? Want to join the most disruptive force for good in global commerce? At Flexport, our mission is to make global commerce so easy there will be more of it. We believe that global trade should work better for everyone. Over the last decade, we have grown faster than any freight forwarder in history by taking a technology-first approach to the industry's biggest challenges and building a team of passionate experts to transform global logistics.

As a key member of our Australian team, you will drive the growth of Flexport in the region. You will be part of a high-growth, dynamic team with a strong focus on culture, performance, and career development. Being a small team, you will have the unique opportunity to deep-dive into various aspects of the business and fill gaps outside your day-to-day remit, truly helping build Flexport’s presence on the ground floor.

What you’ll do:

• Drive the growth of Flexport Australia together with your colleagues.

• Identify and pursue high-potential clients and manage the full sales cycle, from prospecting to closing deals.

• Consult with new clients to understand their supply chain needs and pain points, creating value-driven solutions.

• Showcase Flexport’s capabilities through virtual and in-person meetings.

• Own and achieve personal sales targets, approaching them strategically and consistently delivering results.

• Lead customer onboarding by coordinating with internal resources and teams.

• Personally represent Flexport’s value proposition and identify growth opportunities for overseas demand teams.

• Create feedback loops with key stakeholders to align operations with evolving client needs.

• Contribute to a best-in-class sales and operational structure.

What you’ll need:

• Eligibility: Applications will only be accepted from Australia passport holders or Australia PRs.

• Experience: At least 3 years’ experience in a full-cycle (prospecting to closing), quota-carrying sales role.

• Domain Expertise: Experience within a freight forwarding or logistics domain is required.

• Sales Drive: Enthusiasm for cold-calling prospects, leading discovery calls, and a burning desire to grow into a top 5% sales executive in the country.

• Mindset: A client-service mindset—obsessed with client and employee happiness—and the courage to challenge the status quo.

• Skills: Excellent communication, interpersonal, and organizational skills with a strong work ethic and fast learning ability.

• Execution: Strategic vision combined with "ground floor" execution capabilities.

What’s in it for you:

• Impact: An opportunity to contribute to one of the fastest-growing companies and create a global impact within a thriving multinational environment.

• Growth: Access to global learning programs and career development opportunities.

• Compensation: Appropriated sales incentive based on performance achievement.

• Benefits: Parental leave benefits and access to an Employee Assistance Program (EAP) with global support resources.

• Perks: Lunch stipend and mobile phone reimbursement.

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for an autonomous, strategic, and flexible mid-level Legal Counsel who will thrive in a high-pressure, high-stakes creative environment. This role will handle deal negotiations for a broad range of creative production projects across Asia-Pacific, clearance of international marketing campaigns, provide practical and business-focused guidance and support to internal business stakeholders as well as working collaboratively alongside our other regional legal teams. This is a role where you’ll report to a Senior Legal Counsel (APAC), partner with the rest of the legal team working across the globe and collaborate with counterparts in other functions (e.g. Finance, HR, Tax, IT/Data and Growth teams). 

RESPONSIBILITIES 

• Draft, negotiate, and review a variety of legal documents and contracts that bolster our creative production teams in taking on bigger and bolder projects. Your primary focus will be on our MSAs, Statements of Work, RfPs, NDAs, and third party agreements.
• Join negotiations with internal teams and clients on commercial contracts and other legal agreements for our projects to negotiate commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Provide legal support and advice on compliance and clearance matters for all of our projects and campaigns in APAC.
• Work collaboratively with the APAC legal team to create, update and roll out contract policies and commercial/legal strategies to ensure the support of the business as it scales.
• Monitor changes and developments in the legal and regulatory environment in the APAC markets, and provide appropriate advice on such changes and developments.
• Liaise with account managers and producers, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies, and ensure compliance at all times. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Create, maintain, and update internal agreement templates to reflect changes in the company's business and the legal landscape in general.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.
• Help manage our legal administration to keep our day-to-day legal practices up-to-date.

PREFERRED EXPERIENCE AND QUALIFICATIONS 

• 4+ years experience working in a similar role - ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in a qualified jurisdiction.
• You can work in English and Mandarin at a high professional level (written and verbal). 
• Demonstrated hands-on experience with digital advertising, technology, content and digital media, contract and commercial law, and copyright matters.
• Experience in privacy, intellectual property, HR and general corporate law is a huge plus.
• You have excellent communication skills and are fluent in English and Mandarin (written and verbal). Other languages are a plus!
• You have negotiating skills and are experienced in drafting commercial contracts.
• You can provide practical and business-focused guidance and support to internal business stakeholders. 
• You have excellent organisational and administrative skills.
• You have a good eye for detail, as well as an ability to understand the bigger picture.
• You’re proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for an autonomous, strategic, and flexible mid-level Legal Counsel who will thrive in a high-pressure, high-stakes creative environment. This role will handle deal negotiations for a broad range of creative production projects across Asia-Pacific, clearance of international marketing campaigns, provide practical and business-focused guidance and support to internal business stakeholders as well as working collaboratively alongside our other regional legal teams. This is a role where you’ll report to a Senior Legal Counsel (APAC), partner with the rest of the legal team working across the globe and collaborate with counterparts in other functions (e.g. Finance, HR, Tax, IT/Data and Growth teams). 

RESPONSIBILITIES 

• Draft, negotiate, and review a variety of legal documents and contracts that bolster our creative production teams in taking on bigger and bolder projects. Your primary focus will be on our MSAs, Statements of Work, RfPs, NDAs, and third party agreements.
• Join negotiations with internal teams and clients on commercial contracts and other legal agreements for our projects to negotiate commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Provide legal support and advice on compliance and clearance matters for all of our projects and campaigns in APAC.
• Work collaboratively with the APAC legal team to create, update and roll out contract policies and commercial/legal strategies to ensure the support of the business as it scales.
• Monitor changes and developments in the legal and regulatory environment in the APAC markets, and provide appropriate advice on such changes and developments.
• Liaise with account managers and producers, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies, and ensure compliance at all times. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Create, maintain, and update internal agreement templates to reflect changes in the company's business and the legal landscape in general.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.
• Help manage our legal administration to keep our day-to-day legal practices up-to-date.

PREFERRED EXPERIENCE AND QUALIFICATIONS 

• 4+ years experience working in a similar role - ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in a qualified jurisdiction.
• You can work in English and Mandarin at a high professional level (written and verbal). 
• Demonstrated hands-on experience with digital advertising, technology, content and digital media, contract and commercial law, and copyright matters.
• Experience in privacy, intellectual property, HR and general corporate law is a huge plus.
• You have excellent communication skills and are fluent in English and Mandarin (written and verbal). Other languages are a plus!
• You have negotiating skills and are experienced in drafting commercial contracts.
• You can provide practical and business-focused guidance and support to internal business stakeholders. 
• You have excellent organisational and administrative skills.
• You have a good eye for detail, as well as an ability to understand the bigger picture.
• You’re proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.

#LI-LL1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for an autonomous, strategic, and flexible mid-level Legal Counsel who will thrive in a high-pressure, high-stakes creative environment. This role will handle deal negotiations for a broad range of creative production projects across Asia-Pacific, clearance of international marketing campaigns, provide practical and business-focused guidance and support to internal business stakeholders as well as working collaboratively alongside our other regional legal teams. This is a role where you’ll report to a Senior Legal Counsel (APAC), partner with the rest of the legal team working across the globe and collaborate with counterparts in other functions (e.g. Finance, HR, Tax, IT/Data and Growth teams). 

RESPONSIBILITIES 

• Draft, negotiate, and review a variety of legal documents and contracts that bolster our creative production teams in taking on bigger and bolder projects. Your primary focus will be on our MSAs, Statements of Work, RfPs, NDAs, and third party agreements.
• Join negotiations with internal teams and clients on commercial contracts and other legal agreements for our projects to negotiate commercial terms to align with company policies and objectives as well as mitigate potential risks involved with specific contract terms.
• Provide legal support and advice on compliance and clearance matters for all of our projects and campaigns in APAC.
• Work collaboratively with the APAC legal team to create, update and roll out contract policies and commercial/legal strategies to ensure the support of the business as it scales.
• Monitor changes and developments in the legal and regulatory environment in the APAC markets, and provide appropriate advice on such changes and developments.
• Liaise with account managers and producers, amongst others throughout the company, to ensure correct implementation of all legal guidelines and other policies, and ensure compliance at all times. You will act as a trusted advisor to the internal stakeholders and make sure that compliance can be ensured.
• Create, maintain, and update internal agreement templates to reflect changes in the company's business and the legal landscape in general.
• Stay current on relevant industry, commercial, IP, privacy, data, employment, and other laws, regulations, and developments to adapt our commercial processes accordingly.
• Help manage our legal administration to keep our day-to-day legal practices up-to-date.

PREFERRED EXPERIENCE AND QUALIFICATIONS 

• 4+ years experience working in a similar role - ideally with some in-house counsel experience.
• Qualified lawyer in good standing admitted to practice in a qualified jurisdiction.
• You can work in English and Mandarin at a high professional level (written and verbal). 
• Demonstrated hands-on experience with digital advertising, technology, content and digital media, contract and commercial law, and copyright matters.
• Experience in privacy, intellectual property, HR and general corporate law is a huge plus.
• You have excellent communication skills and are fluent in English and Mandarin (written and verbal). Other languages are a plus!
• You have negotiating skills and are experienced in drafting commercial contracts.
• You can provide practical and business-focused guidance and support to internal business stakeholders. 
• You have excellent organisational and administrative skills.
• You have a good eye for detail, as well as an ability to understand the bigger picture.
• You’re proactive, strategic, and results-oriented; able to work on tight deadlines without sacrificing accuracy.

#LI-LL1

Monks is seeking an experienced client-facing Data Engineer (Marketing & BI) to drive data and analytics delivery across marketing, audience, and e-commerce engagements for both small and large enterprise clients. 

This is a hands-on role that blends business and data responsibilities. Your time will be split approximately 70% on client delivery and 30% internal (capability building, reusable assets, innovation, growth, etc). You’ll be focused on SQL-based data modelling and analytics delivery, and you’ll run client workshops and stakeholder management, while also building out solutions in the broader BI space, executing technical implementations across a range of analytics and cloud data platforms.

The ideal candidate has a history of working with modern data products (e.g. BigQuery, Snowflake, Databricks, Redshift), and a proven track record of experience with the modern data stack based on cloud technologies, including data transformation, orchestration, warehousing and modelling, as well as BI and dashboard design using tools like Looker Studio, Power BI or Tableau.

Why Monks?

In this role, you’ll help clients shape data pathways, translate data into insights and needs-based recommendations, deploy and configure the right tools, and improve data reliability, speed to insight, and KPI consistency. Working in the broader Data capability at Monks, this position offers opportunities for growth within our wider APAC data team with clear channels of progression into more senior roles, the ability to participate in innovation on projects and product development, and the potential to advance the practice of analytics and data from the forefront.

Key Responsibilities

• Lead requirements discovery and translate business questions into data/measurement solutions.
• Design data models (dimensional/star schemas) to support scalable reporting and self-serve analytics.
• Design and model data across various cloud data warehouses (BigQuery/Snowflake/Databricks/Redshift) from marketing, web/app, and e-commerce sources; exact platform varies by client.
• Articulate, design and develop BI dashboards and custom reporting experiences using tools such as Looker Studio, Power BI and Tableau.
• Establish data quality, monitoring, documentation, and governance practices.
• Partner with analytics/measurement teams on tracking approaches (GA4/GTM) to ensure usable downstream data.
• Present insights and recommendations to senior stakeholders; influence roadmaps, estimation and prioritisation.
• Contribute reusable assets (templates, data patterns, dashboard standards) to the wider Monks APAC data capability.
  
  

Requirements

• A minimum of 2+ years experience in data engineering / analytics engineering / BI engineering.
• At least 1 year experience in client-facing delivery, consultancy or agency 
• Expert SQL skills, primarily in an ETL/ELT context; we are BigQuery first, but some Python is also favoured.
• Strong dimensional modeling (star schemas), warehouse design, and metric/KPI definition for analytics use cases.
• Experience with BigQuery and at least one other cloud data platform (Snowflake, Databricks, Redshift, etc).
• Experience building BI dashboards (Looker Studio, Power BI, Tableau).
• Hands-on experience with mainstream analytics platforms and data collection approaches, including Google Marketing Platform tooling (GTM, GA4, etc) preferred
• Experience with transformation and orchestration tools including dbt, Airflow, Dagster or Prefect.
• Familiarity with broader enterprise BI platforms such as Looker (LookML/custom visualisations) or Datorama.
• An understanding of the adtech/martech/data landscape; CRM & CDP familiarity is a strong plus.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

#LI-CX1

About the Team

DoorDash’s mission is to grow and empower local economies. DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support those businesses. The Growth Marketing team is responsible for deploying our customer acquisition budget (CAC) across all marketing channels, with a focus on customer growth, working in collaboration with the brand and partnerships team, as well as an award-winning agency village to achieve success.

About the Role

DoorDash is seeking a highly strategic and execution-focused Marketing Manager to lead our Brand Media efforts across the Australian and New Zealand (ANZ) markets. Reporting to the Senior Marketing Manager for Growth and working in close partnership with the Senior Marketing Director (ANZ), you will serve as the primary decision-maker for our brand media strategy and execution.

In this pivotal, cross-functional role, you will be responsible for a sizable media budget, ensuring our challenger brand achieves high-impact visibility and gains market share through an effective and efficient media plan. You will operate within an agile, high-growth environment, collaborating closely with our integrated marketing team and media buying agencies to develop best-in-class, innovative campaigns. This position is ideal for an ambitious, hands-on marketer who thrives on autonomy, data-driven risk-taking, and delivering high-visibility results.

We’re excited about you because you have…

• Deep Industry Expertise: A proven track record of managing substantial media budgets with a sophisticated understanding of the Australian (and ideally New Zealand) media landscape.
• Measurement and Reporting: Comfortable reporting to the wider business on media effectiveness, metrics and its contribution to the delivery of the customer order volume goals.
• Media Strategy & Execution: A clear, defensible point of view on what defines excellence in media buying across channels like Out-of-Home (OOH), digital, screens, audio, amongst others 
• Proven Autonomy: Experience operating as an individual contributor or within small, high-performing teams, where you have held accountability for the end-to-end media lifecycle.
• Agency Management: Extensive experience partnering with media buying agencies to produce best-in-class work under tight timelines.
• Strategic Agility: A demonstrated ability to cut through complex global frameworks to implement local-first strategies that align with business objectives. Experience in building forecasts and business cases using data and insights
• Innovative Mindset: A track record of "test-and-learn" initiatives, successfully identifying and leveraging new or innovative media opportunities to drive growth.
• Cross-Functional Fluency: Exceptional communication skills, with the ability to influence stakeholders at all levels and collaborate seamlessly across integrated marketing teams.

You’re excited about this opportunity because you will have…

• Ownership & Impact: The authority to serve as the key decision-maker for our ANZ brand media strategy, with the budget and freedom to take calculated risks that define our market presence.
• High-Growth Ambition: A direct role in scaling a challenger brand during a transformative time for our marketing team, with clear responsibility and support from leadership.
• Strategic Visibility: The opportunity to build a reputation in the industry by leading campaigns that are recognised for their impact and creative excellence.
• Career Acceleration: A role within a global technology company that values career growth, internal mobility, and a culture of ownership.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. 

This is a Hybrid role with 3 days per week in Office (Melbourne/ Sydney) and 2 days remote. 

You’re excited about this opportunity because you will…

• Own end-to-end marketing and commercial relationships across a portfolio of CPG advertisers, leading strategic conversations from pitch through execution, optimization, and post-campaign reporting.
• Define and execute growth strategies for DoorDash’s largest CPG partners, driving product and feature adoption to increase advertiser value and deliver sustainable revenue growth.
• Build and manage a robust sales pipeline, creating annual and quarterly plans to consistently achieve ambitious revenue and adoption goals.
• Act as the voice of the advertiser, representing partner needs to influence the Ads & Promos product roadmap, go-to-market strategy, and scalable sales processes.
• Collaborate cross-functionally to align companywide resources, co-develop pitch materials and long-term business plans, and support partners’ multi-channel customer strategies.

We’re excited about you because…

• Have 8+ years of experience working in an Account Management role, Business Development and/or Partnerships role 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
•  Impact-driven, curious, and strategic, with a natural desire to improve the business, dive into details to uncover insights, and identify win–win opportunities that drive partner and company growth.
• You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The International Analytics team is looking for a Data Scientist to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash!

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition and growth, fraud and support, marketing, balancing supply and demand, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos and turning them into explainable, actionable insights, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Identify and measure levers to help move essential metrics and make recommendations
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering while prioritizing competing needs

We're excited about you because you have…

• 2+ years of experience in data analytics, consulting, or related quantitative role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• Experience leading /owning strategic projects to completion with multiple cross-functional teams
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language, preferably Python or R
• Very experienced with SQL queries, Basic ETL, Regression techniques 
• Proficiency in one or more analytics & visualisation tools

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

As part of our Commerce Platform business, the In-Store Sales team at DoorDash is responsible for driving growth for some of the top restaurants in the APAC by empowering them with innovative in-store technology solutions to create best in class guest experiences. This team plays a critical role in expanding our merchant partnerships beyond existing channels and delivering seamless, high-impact experiences for consumers in-store.

We work in close collaboration with cross-functional partners across Sales Development, Account Management, Product, and Strategy & Operations to bring cutting-edge solutions to life—enabling our merchants to thrive in a hybrid digital and physical environment.

About the Role

As Head of Sales, In Store, you will lead a team of sales professionals focused on growing our in-store business across key merchant segments. You’ll be responsible for managing managers and their respective teams, setting vision and strategy, and driving execution to deliver against aggressive revenue and adoption targets.

You will report to the Senior Director of Sales for DoorDash Commerce Platform and serve as a key leader in scaling our newest frontier in merchant engagement.

You’re excited about this opportunity because you will…

• Lead a high-impact team: Manage and mentor a team of Sales Managers and their sales representatives focused on in-store product adoption across strategic accounts and regions.
• Drive strategy and execution: Develop, implement, and continuously refine go-to-market strategies for DoorDash’s in-store offerings, ensuring alignment with company goals and merchant needs.
• Collaborate cross-functionally: Partner with Product, Strategy & Operations, Sales Development, and Account Management teams to identify opportunities, refine solutions, and optimize customer experiences.
• Enhance team performance: Cultivate a culture of performance, ownership, and inclusivity. Prioritize the development and engagement of your team to support long-term success.
• Innovate and optimize: Identify trends and operational inefficiencies. Design and implement scalable solutions, processes, and tools that increase effectiveness and streamline adoption.
• Stay merchant-obsessed: Leverage direct merchant insights and field feedback to improve offerings and influence product development.

We’re excited about you because…

• You have 10+ years of sales experience, including exceeding performance targets and building successful pipeline strategies.
• You bring 6+ years of people management experience, with a strong record of leading managers and developing high-performing teams.
• You’ve successfully worked in cross-functional environments, aligning various stakeholders toward common goals.
• You are a strategic and analytical thinker, with a data-driven mindset and a passion for solving complex challenges.
• You are a strong communicator who can effectively articulate vision, build consensus, and influence outcomes.
• You are a hands-on leader who isn’t afraid to dive into the details, coach on tactics, and unblock your team.
• You are deeply committed to diversity, equity, and inclusion, both in team-building and customer engagement.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The In-Store Customer Success Team is a global, collaborative group of relationship builders, problem solvers, and product experts who help hospitality operators achieve their goals. With empathy and a customer-first mindset, we guide clients through every stage of their journey and ensure they get lasting value from the SevenRooms platform.

About the Role

As an Implementation Partner, you’ll work directly with new clients to configure and launch their SevenRooms platform. You’ll understand their current challenges, develop onboarding strategies, and guide them through adoption to set them up for long-term success. This role plays a key part in helping our clients get started quickly and effectively, and reports directly to the Regional Lead.

You’re excited about this opportunity because you will…

• Lead Client Onboarding. Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly.
• Manage Multiple Projects. Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction.
• Tailor Solutions to Clients. Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs.
• Be a Product Expert. Guide clients through the platform, helping them learn and apply tools based on their unique business objectives.
• Collaborate Across Teams. Partner with Sales and Customer Success to support a smooth handoff and drive product adoption.

We’re excited about you because…

• You have 2+ years of experience in customer-facing roles, ideally in SaaS or hospitality technology
• You’re a clear and confident communicator, both in writing and in person
• You’re detail-oriented and bring strong critical thinking and problem-solving skills to your work
• You’re experienced in managing projects and keeping things on track
• You thrive in fast-paced, startup environments and love working collaboratively with others

About the Team

As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.

About the Role

We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a  program to shape support as a differentiator in the marketplace through high-quality, white-glove service.

You're excited about this opportunity because you will…

• Collaborate and troubleshoot important issues for Merchants via phone and web 
• Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
• Promote retention and overall Merchant success through white-glove service
• Perform daily phone outreach to proactively resolve issues for Merchants
• Prioritise and escalate issues in partnership with our teams
• Managing conflicting deadlines, ensuring cross-functional collaboration
• Have a solutions-focussed mindset, promoting Merchant success above all else
• Validate and track Merchant feedback to inform updates to our products and tools

We're excited about you because you…

• 2+ years of experience in Customer success, account management, customer support
• Proficiency in Microsoft suite / G-Suite 
• Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
• Experience advocating for customer experience within a team or initiative
• You love thinking about new opportunities for process improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About The Team

Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it. 

DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.

About The Role

As a Senior Associate on DoorDash's Merchant Strategy & Operations team, you will sit within the GTM pod and drive impact by growing our merchant selection through non-sales acquisition channels. You will own the strategy and execution for scalable, product-led and marketing-driven pathways that bring new merchants onto DoorDash — including self-serve sign-up flows, inbound funnels, referral programs, partnerships, and lifecycle campaigns. You will solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration.

In this role, you will identify where selection gaps exist, develop hypotheses for how to close them without relying on outbound sales, and build repeatable, data-driven motions that convert prospective merchants at scale. You'll get to the lowest level of detail by analyzing funnel performance, market and competitive data, and merchant behavior to continuously improve conversion and onboarding outcomes. You'll partner closely with Product, B2B Marketing, Analytics, Sales, and Operations teams to bring your ideas to life, and you'll test and refine your approaches in-market to develop best-in-world solutions.

You're excited about this opportunity because you will…

• Own the end-to-end strategy for acquiring new merchants through non-sales channels — from identifying selection gaps and sizing opportunities, to designing and optimizing scalable acquisition motions
• Use data-driven decision-making to run and scale experiments on self-serve sign-up flows, inbound conversion funnels, referral and partnership programs, and targeted lifecycle campaigns
• Identify and prioritize the highest-impact market opportunities by analyzing competitive landscape, consumer demand signals, and selection gaps
• Build and optimize the non-sales acquisition funnel — measuring and improving every step from awareness through signed agreement to first successful delivery
• Bring your ideas to life with a broad team including Product, Analytics, B2B Marketing, Operations, Sales, and Support
• Operate at the lowest level of detail to understand what drives a merchant's decision to join DoorDash organically and translate those insights into scalable programs
• Create step-change improvement in acquisition velocity and cost-efficiency by developing repeatable, product-led growth motions

We're excited about you because…

• You have 3+ years experience - in operations / project management / strategy consulting / product / technology / 
• You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience 
• Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement
• You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.

The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.

About the Role

This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.

Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.

You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.

You’re excited about this opportunity because you will…

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
• You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
• You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
• You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
• You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
• You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.

We’re excited about you because…

• 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
• Ability to translate playbooks and processes, into engaging and impactful learning experiences.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
• Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.

Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must. 

About the Role

In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients. 

You’re excited about this opportunity because you will…

• Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. 
• Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
• Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs. 
• Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions. 
• Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
• Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.

We’re excited about you because…

• You’re a strong communicator, both in writing and over the phone
• You bring a positive, collaborative attitude and thrive in team environments
• You’re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
• You have a proven ability to build strong, trusted relationships with clients
• You deliver outstanding customer service, striking the right balance between empathy and effective solutions
• You’re analytical and resourceful, with sharp problem-solving skills
• You have a technical mindset and an interest in hospitality tech
• You’re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
• You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

FEQ127R70

As a Manager, Field Engineering (Solutions Architects), you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts. Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles; and build relationships with key stakeholders in your customers' companies. You will report to the Technical GM, ANZ.

The impact you will have:

• Manage hiring, building the pre-sales team of Solutions Architects
• Rapidly scale the designated Field Engineering segment organisation without sacrificing quality
• Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support increase Return on investment of SA involvement in sales cycles by 2-3x over 18 months
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in partnership with the Marketing and Sales team

What we look for:

• Experience in Pre Sales Manager role in developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals
• Experience with Digital Native companies/ecosystems
• Have experience scaling and mentoring field and technical teams from scratch both onshore and offshore teams.
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Background experience in Data Architecture such as Data Engineering / Database technologies or Data Science

Job Details

• 💼 Revenue team 
• 📍 Australia
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English
  

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role

🎨 Design That Reaches 100+ Million Real Moments - Your work at ROLLER impacts over 100 million guest experiences every year. Families spending time together. Kids’ birthday parties. Team catch-ups. Once-in-a-lifetime experiences. What you design doesn’t just ship, it helps create moments people remember.

🧭 Impact at Real Scale, In the Real World - ROLLER powers venues in 30+ countries. Your design decisions show up in fast-moving, high-pressure environments where clarity and usability matter. This isn’t speculative or conceptual work. It ships, it’s used immediately, and the feedback loop is real.

🤝 A Genuine Seat at the Table - You’ll partner closely with Product and Engineering leadership to shape vision, navigate ambiguity, and make high-quality trade-offs. Design is expected to lead, not follow. Strong judgement, clear thinking, and the ability to challenge assumptions are valued here, not sidelined.

🧠 Complex Problems Worth Solving - From ecommerce and payments to on-site operations and guest flows, ROLLER sits at the intersection of digital and physical experiences. If you enjoy systems thinking, real constraints, and pragmatic trade-offs, you’ll find depth here.

🚀 The Chance to Raise the Bar - You’ll join a growing but still tight-knit design team, with real opportunity to shape standards, evolve design systems, and influence how design operates across the business. Your impact will be visible, lasting, and felt well beyond individual features.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose To Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

We’re hiring a Lead Product Designer to lead design outcomes and people across a complex product domain at ROLLER.

This is a hands-on leadership role that blends high-quality design execution, people leadership, and strategic influence. You’ll be accountable for the impact, consistency, and quality of design work in your domain  and for growing the designers within it.

You’ll partner closely with Product and Engineering leadership to shape vision, guide teams through ambiguity, and ensure we’re solving the right problems for our customers and our business. This role has meaningful scope, autonomy, and influence, with clear ownership and room to lead.

In this role, you’ll split your time between:

• Hands-on design and complex problem solving
• Coaching and developing designers
• Influencing strategy, direction, and standards across teams

This role is based in Melbourne and offers a hybrid work approach, with our office located in South Melbourne.

What You'll Do

Design Leadership & Craft

• Partner with the Director of Product Design to shape and evolve ROLLER’s design vision in a fast-moving, scaling environment.
• Own design strategy and execution across a complex product domain or multiple high-impact initiatives, with a bias toward shipping, learning, and iteration.
• Set and uphold a high bar for usability, accessibility, coherence, and craft, without letting perfection block progress.
• Apply systems thinking to identify patterns, gaps, and opportunities across end-to-end experiences as the product surface area grows.
• Lead the creation of frameworks, flows, and high-fidelity solutions that are designed to ship, be tested in the real world, and improve over time.
• Explore and articulate product visions that balance ambition with pragmatism and align to clear customer and business outcomes.
• Make strong design judgements that optimise for impact, speed, and long-term value over process or ceremony.

People Leadership & Team Growth

• Lead, coach, and support a team of Product Designers in an environment where learning comes from delivery and feedback, not theory alone.
• Run effective 1:1s, provide clear and actionable feedback, and support individual growth through real ownership and responsibility.
• Set clear expectations, goals, and success criteria tied to outcomes, not activity.
• Foster a culture of trust, ownership, psychological safety, and continuous improvement as the team scales.
• Support hiring, onboarding, and performance development in partnership with Design leadership, helping build a team comfortable with change and growth.

Collaboration, Strategy & Influence

• Act as a strategic design partner to Product and Engineering leaders, contributing to decision-making early and often.
• Influence problem definition, prioritisation, and roadmaps through customer insight, design thinking, and a strong sense of what will move the needle.
• Facilitate workshops, critiques, and alignment sessions that drive clarity and momentum, not process for process’ sake.
• Communicate design rationale, trade-offs, and impact clearly to stakeholders, including executive leadership.
• Advocate for customer-centred decision-making while embracing the realities of scale, constraints, and rapid change.

Research, Testing & Insight

• Guide discovery efforts and coach designers to use research as a tool for direction, not delay.
• Ensure research leads to clear problem definitions, decisions, and shipped outcomes.
• Lead and contribute to the evolution of our design system, content strategy, and accessibility practices in ways that support speed and consistency at scale.
• Improve design processes, rituals, and documentation to help the team move faster as we grow.
• Champion inclusive, accessible, and content-led design as core to product quality and customer impact.

About You

At ROLLER, we look for designers with range and judgement. You’ll be comfortable working across research, service design, interaction design, system design, and content, and you’ll know where to go deep to create real impact. This role suits someone who is motivated, thoughtful, and highly capable, and who knows how to move fast without being reckless.

You are someone who:

• Is an experienced Product Designer with direct people leadership experience.
• Has formally led designers, not just supported them informally.
• Balances hands-on design work with coaching and leadership responsibilities.
• Operates confidently at both strategic and tactical levels.
• Doesn’t need perfect briefs to deliver meaningful outcomes.
• Understands the full product lifecycle and how design drives customer and business results.
• Has a solid understanding of front-end constraints (HTML/CSS) and designs solutions that are scalable and buildable.
• Thrives in fast-moving environments and brings a strong bias toward action, ownership, and learning through delivery.

You’ve likely:

• Led a small team of Product Designers or acted as a senior design lead within a team.
• Owned design outcomes across a complex product area or multiple initiatives.
• Influenced product strategy, prioritisation, and trade-offs.
• Shaped or evolved a design system in a scaling organisation.
• Partnered closely with Product and Engineering leadership to ship meaningful work.
• Facilitated workshops, critiques, and alignment sessions to drive clarity and momentum.
• Supported hiring, onboarding, or performance development.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview: 

The Support Engineer II (L2) is a fully qualified, professional and Subject Matter Expert (SME) who provides advanced technical assistance within a 24/7 global operation. Reporting to the Support Engineer Manager, this role sits within our Global Services organization. You will act as the primary technical focal point for complex investigations, bridging the gap between customers, field teams, and Engineering to resolve uncommon incidents and promote platform stability. The single most important outcome for this role is the successful resolution of escalated, high-impact technical cases while proactively guiding internal and external stakeholders to meet all Service Level Targets (SLTs).

You Will: Key Responsibilities & Impact

• Advanced Case Management: Own the end-to-end investigation and resolution of complex and uncommon technical cases escalated by customers, acting as the SME for assigned technical areas.
• Engineering Collaboration: Report, track, and promote issues and bugs with Engineering, working closely with product leaders and developers to ensure long-term fixes.
• Stakeholder Guidance: Educate and proactively guide internal field teams and external customers with advanced technical knowledge, troubleshooting tools, and specialized methods.
• Process Excellence: Manage escalated incidents across multiple channels to consistently meet or exceed SLTs and KPIs.
• Technical Leadership: Assess unusual circumstances using sophisticated analytical techniques to identify root causes and suggest creative variations in troubleshooting approaches.
• Knowledge Management: Create and maintain high-quality technical documentation and runbooks to improve team efficiency and scale support capabilities.

You Have: Required Skills & Qualifications

• Professional Experience: Typically requires a minimum of 4 years of related technical experience with a Bachelor’s degree, or 2 years with a Master’s degree, or equivalent practical experience.
• Technical Expertise: Complete knowledge and full understanding of professional disciplines within technical support, including the ability to resolve a wide range of issues in creative ways.
• Problem-Solving Skills: Proven ability to work on problems of diverse scope where analysis of information requires evaluation of identifiable factors and the adaptation of existing approaches.
• Communication & Persuasion: Exceptional communication skills with the ability to enhance relationships and networks with senior partners, often requiring persuasion and the adaptation of style to differing audiences.
• Independence: A proactive mindset with the ability to work independently, determining methods and procedures on new assignments and acting as a facilitator or team leader when necessary.
• Operational Flexibility: Ability to work in a 24/7 or business hours role, displaying a calm demeanor in critical situations.

Our Benefits & Perks: 

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling for you and your immediate family members.
• Life & Financial Protection: Your Life and Salary Continuance Insurance is fully paid by the company, offering peace of mind and financial security.
• Health Insurance Coverage: Benefit from Medibank Health Insurance, with up to 80% of the premium paid by LivePerson (LP), extending coverage to you and your immediate family members.

👨‍👩‍👧‍👦 Time Away & Flexibility

• Generous parental leave policy
• LP Care Days: You receive 5 additional paid "LP Care Days" per year to use for personal, family, or well-being needs. Once your annual leave is exhausted, we provide an extra 5 days of LP Care Days to ensure you have the time to recharge and show up as your best self.

💰 Financial & Growth

• Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.

💻 Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated offices in Sydney and Melbourne for those who wish to meet colleagues or collaborate in person.

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to protected characteristics under Australian law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable adjustments to job applicants with disabilities. Applicants who require a reasonable adjustment for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice: 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

So, what’s the role all about?
The Senior Technical Account Manager is a seasoned account manager, program/project manager and technical resolution professional who is an expert in their field. They are unified with team members across the company in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. This role is responsible for resolving complex problems and providing excellent technical and customer service to one or more named enterprise-level accounts. Collaborating with specialist resources across the company, he/she will help key customers overcome issues, succeed in their business using our technology and services, expand their usage of our products, be referenceable and be a loyal customer.

After key customers have purchased and are implementing our solutions, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform and collaborates closely with the customer from that point forward to ensure their success.

​Interactions with customers will be conducted via phone, email, chat, and Teams, with planned face-to-face meetings as required. The TAM must be able to work both independently and be part of a wider Sales and Services team ensuring the highest levels of customer success and value realisation is achieved. 

How will you make an impact?   

• Work during the customers' core business hours, with occasional extended hours as needed.
• Occasional on-call after-hours work may be required as needed by the customer.
• As their TAM, be the assigned accounts' prime point of contact and engage resources across several teams as needed to resolve their issues and requests.
• Develop and maintain an effective relationship with assigned accounts, hold regular discussions to review issues, understand their strategic objectives and business, share how NICE's solutions meet their needs, introduce best practices, build mutual success plans and become their trusted partner and advisor.
• Excellent triage and troubleshooting skills, mentoring peers to improve their knowledge and drive success.
• Personally resolve customer issues as required while scheduling time for proactive activities.
• Partnering with other NICE employees and teams (technical support, professional services, product management, engineering, etc.), ensure that all technical challenges and other issues/cases/requests are being managed properly, are within SLA targets, and are progressing toward resolution.
• Demonstrate superior in-depth knowledge of NICE products and associated technologies, especially those employed by assigned accounts.
• Demonstrate expertise and maintain currency in telecommunications, contact center, and related technologies.
• Develop and present customized presentations and reports to assigned accounts that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
• Provide training to accounts to ensure that they get the most out of their NICE investment.
• Ensure that all communication, interactions, assignments, details, and actions are clear, effective, timely (within established SLA), and are recorded into the CRM system.
• Appropriately contribute to and take charge of meetings, calls, and other discussions to convey ownership, organization, progress, and direction
• Consistently and regularly update customer and account information, keeping it current in the CRM system.
• Tactfully, confidently, and professionally communicate with all stakeholders, especially in emotionally charged and escalated situations, bringing people together with the common goal of resolving issues and accelerating the customer's success.
• Assist the team by taking ownership of escalations in your area of expertise, exemplifying the effective handling of complex situations.
• Develop and drive business cases that outline problems, impacts, proposed solutions, and outcomes that help NICE improve our performance and success.
• Present a professional image in communication, conduct, attitude, and attire.
• Demonstrates professionalism and leadership with customers and helps peers to develop the same level of expertise.
• Accountable for all actions, and tactfully reinforce accountability across all employees and teams in the company for delivering to OLA and SLA. Professionally and tactfully teaches proper process and methods that ensure customer service excellence.
• Assist assigned customers in preparation for go-live and build confidence with them as they begin using our products in a live environment.
• Responsible for customer satisfaction and referencability on assigned accounts.
• Participate in team goal achievement and set personal goals that increase effectiveness and success.
• Key member of the TAM team, collaborate, support and backup your teammates.
• Successful at turning struggling accounts into successful accounts.
• Planned travel (up to 25%) required and being co-located on key customer sites.
• Perform other tasks and duties as assigned or needed.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of NICE.

Education Requirement:

• ​Bachelor’s degree in computer science, Business Information Systems or similar field or equivalent work experience required.​

Have you got what it takes?

• 8+ years in a Technical/Service role in software, telecommunications or in customer service, cloud contact center and/or service delivery.
• Wide experience of Enterprise Cloud Telephony and CX Platforms
• Demonstrated technical problem-solving proficiency.
• Excellent analytical and advanced troubleshooting skills with end-users/customers.
• Excellent customer service and communication skills, both verbal and written.
• Ability to multitask and work well in a demanding environment.
• Proficient in Microsoft Office applications.
• Able to work with little supervision and complete projects.
• Working technical knowledge of contact center software/design/functionality.
• Demonstrated experience in a fast-paced environment and meeting customer time constraints.
• Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.

You will have an advantage if you also have:

• Experience with the NiCE CXone platform
• Experience with Contact Centre as a Service (CCaaS) solutions is highly regarded, along with demonstrated ability to operate in dynamic cloud environments and effectively manage ongoing platform changes
• Extensive infrastructure / networking knowledge, and telecommunications architecture (PBX, Carriers and VoIP/SIP Technology)
• Comprehensive knowledge of Modern CX Platforms and Applications
• Understanding of basic scripting and call flow routing fundamentals
• Experience using SIP signaling.
• Competent in database and SQL concepts and scripting
• Analytical, inquisitive, service & collaborative, friendly demeanor, early adopter.​
• AWS / Azure Technology and Environments
• Demonstrable experience in driving positive Customer Success outcomes.
• ITIL / Project Management exposure and qualifications

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10741
Reporting into: Manager
Role Type: Individual Contributor

How you can help make a better world of work

The Director of Platform Product Marketing leads the team focused on the commercial success of Culture Amp's core product portfolio, including Engage, Perform, Develop, and AI Coach. Each PMM on the team operates as a mini-General Manager for their product line: driving GTM strategy, effective product launches, positioning, enablement, and the metrics that reflect real market traction (product-line revenue, feature adoption, churn, and win/loss rates).

The Director's job is to build and lead that team, set the standard for how Platform PMM operates, and serve as connective tissue between Product, Marketing, and Sales. This includes partnering closely with product and commercial leadership to shape roadmap decisions with market and buyer insight aligned to business strategy, not just activating what's handed over.  You’ll also be leveraging AI as a force-multiplier to unlock your team and GTM processes to be more efficient and impactful.  

The ideal candidate is equal parts people leader and practitioner: someone who can coach a PMM through a positioning challenge, synthesize win/loss data into a product recommendation, and build the cross-functional trust that makes GTM actually work. You care about outcomes (like adoption, retention, growth) and you know how to inspire a team to achieve them. 

Key Responsibilities

• GTM Leadership: Own the strategic frameworks and GTM processes to bring new products and features to market that maximize business impact from new logo acquisition to adoption.
• Positioning & Messaging: Own and validate the messaging strategy, including product/feature positioning, use case, proof of efficacy, and points of competitive superiority.
• Asset Development: Oversee the creation of core materials to support sellers and marketers, including one-pagers, videos, sales collateral, demo support, and product-level web content.
• Buyer Insights: Deeply understand the product ICP, including the goals, pains, and needs of buyers, to inform GTM execution.
• Roadmap Activation: Own the customer-facing roadmap and core activation activities, such as Product Roadshows.
• Support Pricing & Packaging: Align product family messaging and GTM strategies to maximize revenue within our P&P models.
• Strategic Influence: Use market insights and win/loss analysis to inform product roadmap decisions.
• Team Leadership: Lead, coach, and develop a high-performing team, setting goals and priorities to deliver on business objectives.

Requirements

• 8+ years of B2B marketing experience, with at least 4+ years in a product marketing leadership role.
• Proven GTM expertise: Significant experience running cross-functional launches, aligning stakeholders across Product, Sales, and Marketing, and building repeatable GTM processes.
• Strong messaging and positioning skills: You can synthesize buyer research, competitive context, and product complexity into crisp, differentiated narratives for buyers and users.
• Effective enablement: Demonstrated ability to deliver effective product marketing assets and sales enablement that lead to commercial success.
• Develop insights and use analytical rigor: Experienced in buyer research to validate value propositions, and synthesizing sales and market data to develop data-driven recommendations. 
• Collaborative and influential: Comfortable working through ambiguity and driving alignment with senior stakeholders across functions.
• Inspiring people leader: Experience managing, developing and inspiring PMMs at different levels. 
• AI-ready and curious: Comfortable using AI as product marketing enabler and eager to learn and develop new skills for the team.

Preferred Qualifications (Bonus points for..)

• Domain experience in HR tech, HCM, employee experience, or adjacent B2B SaaS categories.
• Experience marketing AI-native or AI-augmented products, including developing phased launch strategies, positioning frameworks, and adoption programs.
• Experience with product-led growth and adoption strategies.
• Track record of building and scaling GTM processes in a company undergoing growth or significant product transformation.
• Bachelor's degree in Marketing, Business, Communications, or related field; MBA preferred.

The Role

Pure Storage is seeking a dynamic and results-oriented Director, Partner Sales ANZ to lead and scale our ANZ partner ecosystem. This is a high-impact leadership role responsible for driving strategic growth through a team of Partner Account Managers, strengthening executive-level partner relationships, and maximizing revenue through a high-performing channel strategy.

As a key member of the sales leadership team, you will play a critical role in shaping go-to-market success by aligning closely with Regional Sales leadership, Field Marketing, and cross-functional teams. You will champion a partner-first approach—unlocking new opportunities, accelerating pipeline creation, and expanding Pure Storage’s footprint through best-in-class channel execution.

What You’ll Do

Lead & Scale a High-Performing Team

• Lead, coach, and develop a team of Partner Account Managers in ANZ, enabling them to consistently exceed performance targets.
• Foster a culture of accountability, collaboration, and continuous development across the team.
• Drive clarity of vision, execution discipline, and measurable outcomes across partner engagement efforts.

Drive Partner Strategy & Revenue Growth

• Define and execute a comprehensive ANZ partner strategy to maximize revenue, pipeline, and market penetration.
• Identify, recruit, and grow strategic reseller and distribution partnerships.
• Develop and execute joint business plans with key partners to accelerate sell-through and long-term growth.

Strengthen Executive Relationships

• Build and maintain senior-level relationships with key partners, acting as a trusted advisor and strategic counterpart.
• Lead complex contract negotiations and partnership agreements aligned with mutual business objectives.
• Elevate Pure Storage’s value proposition within the partner ecosystem.

Cross-Functional Leadership & Execution

• Partner closely with ANZ Sales leadership, District Managers, and Account Executives to align on territory plans and drive joint success.
• Collaborate with Partner and Field Marketing to design and execute high-impact programs, campaigns, and events that generate demand and expand reach.
• Actively represent Pure Storage at industry events, partner engagements, and executive forums.

Operational Excellence & Market Expansion

• Establish scalable processes, best practices, and performance metrics to optimize partner productivity and ROI.
• Drive consistent pipeline creation, forecast accuracy, and business visibility across the partner landscape.
• Continuously assess market dynamics to identify new growth opportunities and competitive advantages.

What You Bring

Leadership & Channel Expertise

• Proven experience leading and scaling ANZ partner sales teams, including managing leaders of leaders.
• Strong track record of building, developing, and growing reseller and distributor ecosystems.
• Demonstrated success in driving channel-led revenue growth and pipeline expansion.

Strategic & Commercial Acumen

• Ability to assess, plan, and execute territory and partner strategies that maximize revenue and operational efficiency.
• Strong business acumen with experience in joint business planning, contract negotiation, and partner investment models.

Influence & Communication

• Executive presence with the ability to influence both internal stakeholders and external partners at senior levels.
• Exceptional communication skills, with the ability to articulate value propositions and drive alignment across complex organizations.

Mindset & Drive

• Passion for driving transformation and evangelizing innovative technologies.
• Strong customer-centric mindset with a focus on long-term partner and customer success.
• Competitive, self-motivated, and results-driven, with a strong sense of ownership and accountability.

Education

• Bachelor’s degree in Business, Marketing, Engineering, or a related field (MBA preferred).

At Anduril we are developing multi-domain unmanned systems that will leverage unsupervised autonomy for the delivery of integrated multi-mission capability to our customers. These projects require Integration and Test Engineers with hands-on experience to drive the delivery of hardware-focused capabilities to our customers. Anduril I&T Engineers rapidly develop expertise in new domains in order to architect, design, deliver, support, and evolve next generation capabilities through the entire product life-cycle.

WHAT YOU'LL DO

• Work within a dynamic team of multidisciplinary engineers and specialists throughout the life of AUV design, integration, and test efforts
• Support design and integration of AUV subsystems and components, including electrical systems and software
• Develop, build and operate physical integration environments to support system maturity efforts
• Write software to automate testing of hardware and software systems, including test frameworks and data analysis tools
• Debug and troubleshoot electrical and software integration issues
• Write, review and execute test plans for internal and customer-facing efforts to test and evaluate AUV platforms and new capabilities
• Provides subject matter expertise to test operations for AUV platforms, including conducting pre-mission testing, vehicle tasking, and data analysis
• Support infield debug, repair, operation, and maintenance of AUVs
• May be in the field up to 20% of the time, supporting nearshore and offshore testing

REQUIRED QUALIFICATIONS

• A genuine interest and 4+ years experience in software, mechatronic, electrical or systems engineering, with a focus on integration and test
• Proficiency in software development for test automation and data analysis
• Strong experience with Linux, command line interfaces and network debugging
• Knowledge of electronics troubleshooting and hands-on experience using test equipment such as multimeters, oscilloscopes and logic analysers
• Familiarity with embedded systems, sensor integration, or robotics control concepts
• Familiarity with concepts of mechanical engineering and control theory
• Extremely organised and detail-oriented with strong analytical problem-solving skills
• Excellent verbal & written communication skills
• A sincere commitment to a positive, inclusive, and collaborative culture
• Experience with subsea operational procedures and equipment (including AUV launch and recovery systems) is advantageous, as is vehicle level testing (any domain)
• Ability to obtain and maintain a NV2 Security Clearance

We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

We’re hiring an Application Support Specialist (SaaS) 

• 🗓️ Full-time | Permanent 

• 📍 Preferred locations: Sydney or Melbourne 

• 🏡 Hybrid working: 2 days in office, 3 days WFH  

Does a competitive salary package with company stock, five wellness days per year, a flexible benefits package of $1,000 per year, and a fantastic team culture spark your interest? 

👋 Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. 

We’re big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (we’ve been known to enjoy a team lunch or three). 

 The Role: 

We’re on the lookout for a Support Specialist who’s ready to bring their curious, customer-obsessed problem-solving energy to the table. Reporting to the Customer Experience Manager, you’ll support customers for our disability product by troubleshooting complex issues, guiding best-practice use of the platform, and helping them get the most value from our SaaS solutions across the region. 

Your days will involve: 

• Managing a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations 

• Connecting with customers via phone and Zoom to unpack their questions, demo solutions and build their confidence using the platform 

• Guiding customers on configuration and process questions that align with best practices and current industry/legislative changes 

• Collaborating with Customer Success, Product, QA and Engineering to manage escalations, monitor customer health and resolve ongoing issues 

• Contributing to continuous improvement - from writing Zendesk guides and tips, to recommending training and product enhancements 

• Being part of the support rotation for Triage, Release Jockey & Incident Manager 

• Leaning into AI-powered tools to speed up troubleshooting, spot patterns in issues and deliver an even better, more proactive support experience. 

You’ll thrive in this role if you: 

• Bring 2+ years’ experience in software support, ideally in SaaS 

• Are known for your advanced customer focus - you build strong relationships, listen deeply & go above and beyond to create positive experiences for clients 

• Are comfortable working with tools like Zendesk, JIRA, Slack, Zoom 

• Have strong analytical and problem-solving skills - you ask the right questions, get to the root cause quickly and enjoy thinking outside the box 

• Communicate clearly and confidently in plain English, both in writing and verbally, including in challenging conversations 

• Are a proactive self-starter who can prioritise competing requests under pressure, take ownership of your work and flag risks early 

• Actively invest in your own development, keeping up to date with product changes and industry trends. 

Bonus points if you: 

• Have previous experience with AlayaCare/Nightingale products 

• Have knowledge of the aged or disability care sector 

We believe great work should be rewarded. Here’s how we show our appreciation: 

• 🏡Choose your own 2 days/week in office, 3 days WFH 

• 💰 Competitive salary + company stock (RSUs) 

• 🧘 5 Wellness days per year  

• 💳 $1,000/year flexible benefits package  

• 👶 22 weeks company-paid parental leave 

• 🧡 2 days company-paid volunteer leave to support causes you care about 

• 🍕 Team lunches, events & wellness activities 

• 🤝 A genuinely open, inclusive, and collaborative culture 

• 💡 A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space.  

Belonging matters. 

We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion, and accessibility aren’t just buzzwords here, they’re woven into everything we do.  

Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: hr-anz@alayacare.com. We do not accept unsolicited CVs from Recruitment Agencies. 

Job Duties and Responsibilities:

• Partner with the regional sales team to develop strategic and technical account and territory plans
• Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations.
• Developing confidence to communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers and IT administrators.
• Serving as the key technical advisor for our customers, leading the technical solutioning phase for our customers, partnering with the sales team and our partners.  Acting as the Technical Advocate for our customers, with Internal Okta teams.
• Execute well-defined, outcome-focussed POCs
• Build and manage technical relationships with Okta Customers, Technology Partners and Delivery Partners.
• Participate in Okta Marketing led events, as a Speaker / Thought Leader and an attendee
• Enjoy travelling and meeting customers. Travel will be mainly domestic.  There may also be opportunities to travel to other Asia Pacific countries to support teammates; and within the US for training and conferences.  

Skills & experiences that will help in the role:

• Minimum of 1-2 years experience in a pre-sales consulting role, or customer facing consulting role.
• Strong communication skills, written and verbal, and an ability to quickly communicate complex ideas around a technical topic, using various means, including in front of a whiteboard.
• Communicate effectively with stakeholders at all levels of the customer's organisation, including CxO, security, developers, and IT administrators.
• Ability to be organised and analytical, and eliminate sales obstacles using creative and adaptive approaches
• A passion to be in the forefront of technology, learning a diverse set of technologies that Okta integrates with and helping solve real world Identity challenges
• Enjoy being in a fast paced environment, operating at the speed of cloud, to help customers accelerate their journey to the cloud, rapid adoption of technology and design their Zero Trust security strategy with Identity as the foundation.

You might also have (not mandatory):

• Experience with Identity & Access Management, Single Sign-on, Security and API-based solutions
• Experience with at least one standard network security protocol (eg. OAuth 2.0, OpenID Connect, SAML, LDAP)
• Proficient in either IT Security, Identity and Access Management or Developer domains
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Hands-on experience in one or more of the following areas: web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Software developer experience

#LI-TH1

#LI-Hybrid

P24431_3354094

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Join our team! We’re building a world where Identity belongs to you.

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As a Public Sector Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Auth0 is an Enterprise-grade IRAP-assessed Customer Identity Access Management system (CIAM) relied upon by many of the region's Government and Highly Regulated agencies to make login seamless, simple and secure.

Public Sector Account Executive, Auth0 

The successful candidate is a highly motivated, self-driven, and senior Public Sector sales executive who is passionate about winning key new logos, about engineering and product technology, and about driving protection against the biggest identity threats.

As an Auth0 Account Executive, you will be working with the most important government agencies delivering digital citizen services, enhancing the experience of liaising with and using government 3.0 services. Auth0 is focused on providing value to Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logo acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing:

• Build a plan to guide your long-term approach to net new logo pipeline generation
• Consistently deliver revenue targets to support YoY territory growth
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
• Demonstrable skills in creating compelling artefacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews
• Scope, negotiate and close agreements to meet and exceed revenue quota targets
• Holistically embrace, access, and utilize partners to identify and open opportunities
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) – with a proven track record of partnering with key SIs and AWS
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years success in growing revenue for sophisticated, complex Public Sector and enterprise focused SaaS products
• Ability to evangelize, educate and create demand within Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, DevOps, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a company’s business and transformation outcomes
• Impeccable business accumen and outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail
• Prior experience working with and facilitating large transformational Engineering, Product and Digital initiatives
• Confident and self-driven with the humility required to successfully work in teams
• Proven record of out-of-the-box thinking to open up new logos and win transformative opportunities
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigour and accuracy with forecasting and opportunity hygiene management.

#LI-TH1

#LI-Hybrid

SRC-619

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Staff Robotics Engineers lead the delivery of vehicle perception and planning capability integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. . This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Staff Robotics Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of safe and effective vehicle autonomy on Anduril’s autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Lead teams that architect, design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment.
• Drive the development and implementation of sensor suites, perception algorithms, planning algorithms, and test fixtures to deliver safe navigation and effective operation of Anduril’s autonomous vehicles
• Perform high impact IC work in architecture and implementation across the whole perception and planning stack
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Staff Software Engineers lead the delivery of a variety of software integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Staff Software Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Drive architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Contribute to the design and development of a company wide roadmap for software inputs to autonomous systems
• Lead teams that develop software that runs on- and off- platform, using a variety of technologies
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership.
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Drive the creation of test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Lead teams of multi-disciplinary engineers, including as a mentor for Senior Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a leadership position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for an entire software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring senior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Staff Software Engineer, such as Principal Software Engineer and/or Senior Manager, Software Engineering
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

Prezzee is a global leader in digital gifting and payments. We’ve sold over 150 million gift cards, partnered with 1,500+ brands, and served 8 million+ customers worldwide. Our mission is to change lives through the power of giving — connecting people and creating moments that truly matter, powered by borderless payment technology and innovative digital solutions.

The Role

We’re looking for a Head of Product – Scale & Enablement to lead the Scale & Enablement value stream.

In this senior global leadership role, you will own the strategy, roadmap, and delivery of the platforms and capabilities that ensure Prezzee can scale safely, reliably, and efficiently. Your work will strengthen the core systems that underpin growth — improving checkout and payments performance, optimising approval rates and cost of payments, strengthening fraud and risk controls, and building scalable ordering, SKU, and inventory capabilities.

Working closely with Product, Engineering, Data, Risk, Operations, and Finance, you will ensure our platform remains resilient, efficient, and ready to support global expansion.

This role can be based in our Melbourne or Sydney office

Why This Role Matters

This role sits at the heart of Prezzee’s ability to scale globally. As we expand across markets, partners, and payment methods, strong platform foundations are essential to sustain growth.

The Head of Product – Scale & Enablement leads the platforms and operational capabilities that power this scale. By strengthening payments, platform reliability, and operational foundations, you will enable growth teams to move faster, improve customer experiences, and support millions more gifting moments worldwide.

What You’ll Be Accountable For

• Setting the long-term vision, strategy, and OKRs for the Scale & Enablement value stream
• Owning a multi-quarter roadmap, prioritising initiatives using data, insights, and ROI
• Driving improvements in checkout conversion, payment approval rates, and platform reliability
• Reducing operational costs and inefficiencies as volume scales
• Delivering stable, scalable platforms that enable growth teams to execute effectively
• Leading go-to-market planning, launch readiness, and early-life performance tracking
• Serving as the single point of accountability for risks, dependencies, and delivery outcomes
• Influencing and aligning multiple squads and cross-functional teams to ensure strategic and operational priorities are executed
  
  

What You’ll Bring

• 10+ years of senior product leadership in tech-driven organisations, ideally with experience scaling operational platforms, systems, or foundational capabilities.
• Proven ability to influence and align cross-functional teams (Product, Engineering, Operations, Finance, Risk, etc.) to deliver complex, mission-critical initiatives.
• Deep experience with operationally critical systems, including payments, checkout flows, ordering, inventory, and SKU management.
• Strong commercial and analytical skills, including business casing, ROI assessment, cost optimisation, and operational performance metrics.
• Demonstrated success in risk, compliance, and fraud prevention, balancing security and business growth.
• Experience using data, operational metrics, and customer insight to prioritise initiatives, improve performance, and drive measurable outcomes.
  Decisive, outcome-driven leadership capable of providing strategic direction while removing barriers and enabling teams to deliver.
• Exceptional stakeholder management and executive-level communication, working across global, distributed teams.
• Comfortable operating in ambiguous, high-growth, fast-moving environments, balancing strategic vision with hands-on operational delivery.

Why Join Prezzee?

You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.

At Prezzee, we don’t just work – we innovate, collaborate, and shape the future of digital giving. As part of our dynamic team, you’ll contribute to a global company’s growth while enjoying a flexible, supportive, and inclusive work environment.

We offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us
• BirthYay Leave – Celebrate you with a paid day off during your birthday month
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty
• Office Allowance – One-time payment to upgrade your office setup
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards
• Wellbeing Support – Mental, social, financial, and physical wellbeing support via Telus
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and Lunch & Learn sessions
• Employee Resource Groups – Foster belonging and advocacy through groups like EmpowHer and Pride
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers
  
  

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by our core values: Give openness, Give greatness, Give magic, Give a damn & Give ingenuity.

Prezzee is an Equal Opportunity employer. We believe diversity drives better products, stronger culture, and global growth. Our mission is for people to be their most authentic selves, to inspire, innovate, and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

We are looking for people to help create human connections, make magic, and shape the future of gifting — so even if you don’t tick every box, we’d love to hear from you! Please let us know if you require any adjustments as part of the application process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Who We Are:
Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

The Role: 

As a Technical Lead at Prezzee, you’ll drive engineering excellence by guiding a distributed team of developers to deliver secure, high-quality solutions across multiple tech stacks. You’ll combine deep technical expertise with strong people leadership—leading by example through architecture design, hands-on coding, and ownership of CI/CD pipelines and production releases.

You’ll play a key role in building and scaling high-performing distributed teams, fostering collaboration across time zones, and ensuring clear communication, alignment, and delivery. Alongside this, you’ll champion best practices, embed a DevOps mindset, and create an environment where engineers can thrive and grow.

Some of the technologies and patterns we’re working on across our teams:

• React, Typescript and Next.JS 
• Microfrontend architecture
• GraphQL Backend for Frontend using Apollo server. 
• MicroServices backend capable of over 100 orders per second.
• Realtime page performance monitoring (LCP, Total Load Time, etc..) in Datadog
• Prezzee is an AWS Enterprise customer
• We love AI and are rolling out our custom internal AI agent soon. 

Key Responsibilities:

You’ll lead frontend performance and optimisation across Prezzee’s web platform, driving measurable improvements in speed, conversion, and user experience.

• Own Core Web Vitals, page performance, and frontend responsiveness across a React / Next.js stack
• Identify and resolve bottlenecks across rendering, network requests, and bundle size
• Partner with Product, Design, and Growth to optimise conversion funnels and user journeys
• Design and evolve scalable frontend architecture using React, Next.js, and TypeScript
• Leverage monitoring and analytics tools (e.g. Sentry, Datadog, GA) to inform decisions
• Mentor engineers and lead technical direction within the squad

What We’re Looking For:

• Strong experience building and optimising modern web apps with React, Next.js, and TypeScript 
• Proven ability to lead and scale distributed engineering teams
• Proven impact improving Core Web Vitals and real-world performance
• Experience with experimentation platforms, A/B testing, or feature flagging tools
• Drive continuous improvement to optimize engineering velocity and code quality.
• Strong testing mindset across unit, integration, and E2E
• Experience working with analytics and monitoring tools to drive decisions
• Ability to influence stakeholders and work cross-functionally with Product, Design, and Engineering
• Experience driving alignment and execution across cross-functional and distributed teams

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale - working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Harbor is seeking a Technical Consultant to join our Australian team within our Enterprise Solutions practice group. The Technical Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks.  The Technical Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones.  Providing an excellent customer experience is an integral part of this role.   This is a remote based position with the potential to be hybrid in Australia. 

Job Duties and Responsibilities: 

• Perform updates for the Elite 3E platform  
• Provide technical consulting around various platforms 
• Assist with support across various platforms 
• Provide application guidance to clients and collaborate with users to achieve their business needs. 
• Analyse and resolve complex application and data integrity issues. 
• Document processes and procedures as required by clients. 
• Prepare test cases and perform QA testing on application enhancements. 
• Stay current with application releases. 
• Requirement for on-site visits should the need arise. 
• Provide mentorship and guidance to more junior team members. 
• Contribute to the work of the wider team, including: 
• Serve as a point of contact for clients, addressing concerns, and resolving issues. 
• Build trusted relationships with clients to effectively support long term service and growth. 
• Ensure that services are delivered and client cases are updated in according to service level agreements (SLAs).  
• Contribute to team Knowledge Base. 
• Provide best practices guidance and solutions based on business needs. 
• Work with cross-functional teams to delegate work as needed. 

Experience, Education and Qualifications: 

• Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education. 
• 3+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services. 
• 3+ years of experience in a customer-facing role. 
• Preferred experience in Elite 3E, Intapp, iManage, Aderant and NetDocuments and/or experience in a law firm or legal services environment. 
• Preferred knowledge of SQL and Windows Operating System. 
• Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence. 
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively, verbally and in writing, with technical, business and management staff. 
• Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities. 
• Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients. 
• Flexibility to adapt to change and to learn and develop new skillsets as required. 

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. Backed by the world’s leading software investor - Insight Partners - we are at a critical inflection point as we consolidate our position as the global category leader.  If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🛠️ You’ll be joining a small but growing in-house legal team with a global reach and a genuine builder’s mandate - the kind of role where you shape the function and make a real impact.

🌎 The scope is genuinely broad - product compliance across 50+ markets, financial services regulation, data privacy, consumer law,, procurement contracting and customer contracting - all under one roof!

🤝 Direct access to senior leaders from day one - real context, real feedback, and real influence from the people driving the business.

🚀 You’ll be joining a small but growing in-house legal team with a global reach and a genuine builder’s mandate - the kind of role where you shape the function and make a real impact.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified by the Australian Financial Review for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

We are looking for a Senior Legal Counsel to help shape a tech-driven legal function at a truly pivotal moment. Backed by Insight Partners and operating across 30+ countries, this is a rare opportunity to have a genuine strategic influence at a high-growth global SaaS company - not just a seat at the table, but a hand in building it.

You won’t just be giving advice - you will be an architect. This is a broad role covering everything from product compliance to data privacy and financial services regulation and commercial contracting, with particular depth in two areas: partnering with our Product & Tech team to navigate complex global regulations spanning 50 U.S. states and 30+ countries, and supporting ROLLER’s growing Financial Services product suite. You’ll do all of this while implementing the AI and legal-tech systems that allow a high-growth company to scale without friction.

What You'll Do

Product Compliance & Strategy

• Act as a strategic partner to the Product & Tech team, providing legal counsel that balances technical compliance with commercial velocity.
• Design and implement a scalable system to track and interpret regulatory changes across 30+ countries and 50 U.S. states
• Manage a global network of local counsel to ensure international compliance, translating complex foreign laws into actionable product requirements.

Financial Services & FinTech

• Provide lead counsel for ROLLER’s financial product suite, including Payment and Capital..
• Navigate the intersection of technology and financial services regulation to support new product launches.

Data Privacy, Consumer and Competition Law

• Partner with Security to support the implementation of the compliance framework for global data privacy (APP, GDPR, CCPA, etc.) and security.
• Partner with the broader ROLLER business to support compliance with consumer protection and trade practices law in Australia and globally as we expand.

General & Growth Support

• Support the broader Legal function on high-impact projects, including M&A, partnerships, SaaS contracting, and global leasing.
• Procure and implement cutting-edge technology solutions to support the growth, accuracy, and efficiency of the Legal function.

About You

• Qualified lawyer admitted to practice in Australia, England and Wales, or the United States. Dual qualification is a plus.
• 8-12 years PQE, with meaningful in-house exposure alongside a strong private practice foundation - ideally from a tech-focused practice group.
• Experience at a global or scaled SaaS or fintech company is highly valued - you’ll need breadth, not depth in one narrow area.
• Commercial mindset where you understand that your job is to enable the business to move fast, not just manage risk.
• System builder track record - you’ve built legal processes and playbooks from scratch and driven adoption across a business.
• Genuine curiosity about AI and legal-tech; you don’t need to have mastered every tool, but you lean in, learn fast, and look for smarter ways to work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency or curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

SENIOR SOLUTION CONSULTANT 

(Melbourne - Australia)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our Solution Consulting department is responsible for supporting our sales teams in the pre-sales phases, by providing their expertise in our SaaS platform and functional purchasing processes (S2C, P2P).

ROLE: 

We are on the search for a Senior Pre-Sales Solutions Consultant with a focus to join our team who brings a dynamic approach in our fast-paced technology environment to help customers solve complex business problems. Our Solutions Consultants are analytical and product focused, they are excited at the concept of making a difference in the procurement space, creative and collaborative, and thrive on building and bringing value to new customer relationships.

This Sr Solution Consultant would support our AE in Australia mainly and report to our SC Manager in Sinapore. 

WHAT YOU WILL DO WITH US 

• Collaborating with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements
• Create winning strategic sales strategies and presentations for prospects using best practices and industry expertise
• Presenting the value of the Ivalua Platform with highly sophisticated and engaging demos
• Providing functional responses to RFPs and RFIs and supporting all functional/technical activities required from initial bid response through the entire sales cycle
• Recommending and supporting different selling strategies and pre-sales activities including Conference Room Pilots (CRPs) and Proof of Concepts (POCs) to support advanced prospect requirements
• Working effectively with other parts of the organization, including Product Management and R&D to support ongoing product improvements via prospects’and customers’ feedback

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Knowledge and experience in Procurement, Finance, or Supply Chain functions
• Knowledge of and experience in Australia and New Zealand
• Knowledge and experience with SaaS and Cloud-Based applications
• Ability to articulate the value of and sell SaaS/Cloud-Based applications
• Expertise in one or more of the following areas is a plus: Spend management, sourcing, contract management, eProcurement, eInvoicing, Spend Analytics, Direct Procurement MRP/ERP, Services procurement, Supplier Master Data management domains
• Strong interest in AI and Agentic AI
• Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge

Strong proficiency in MS Office suite and other software tools (forecasting / sales tracking)

Soft Skills :

• Excellent writing and communication skills
• Excellent English Language skills
• Your personality will make a difference: Committed, involved, autonomous, analytical and commercially aware, you thrive in a challenging environment, and you are well organised with an entrepreneurial spirit

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company for the last 10 years
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :
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Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-SG1

#LI-HYBRID

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). 

What You’ll Do

• Develop new and existing accounts within defined territory.
• Establish and deliver a sales strategy which outlines a roadmap to quota attainment
• Sales forecasting, lead generation, prospecting, and strategic relationship development
• Upsell ‘New Product’ to existing customers.
• Work with assigned Account Executive – Enterprise Assist’s to intelligently cover and proactively hunt for Add-on opportunity within territory.
• Maintain whitespace for all focus customers.
• Partner closely with Vice President, SE’s, PM’s and wider POD to deliver strategic goals
• Algin with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
• Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
• Attend corporate trade shows and events
• Maintain sales pipeline activity in Salesforce
• Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners
• Lead RFP responses for your accounts

What You’ll Bring

• Must be located in the territory covered
• Bachelor’s degree
• 8+ years’ sales experience with a demonstrated track record of consistently meeting or exceeding annual quota
• Experience with enterprise software, IT services, SaaS, IoT or related managed services sales to global organizations
• Experience with Salesforce
• Able to command sales message and sale
• Experience leveraging the channel to drive business
• Excellent communication skills
• Ability to travel within the region

Nice To Have

• Prior experience selling PAM software solutions
• Completed 2 professional sales training courses (Sandler, SPIN, DISC, TAS, or Miller)
• Strategic Account Management

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-JC1

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As a Partner Solutions Engineer, you will play a critical role in scaling the technical capabilities of BeyondTrust’s partner ecosystem. This role focuses on enabling partners to independently drive technical pre-sales activities, including discovery calls, product demonstrations, and proof-of-concept (POC) engagements. You will collaborate closely with partners to enhance their technical knowledge, align with Go-To-Market strategies, and support sales opportunities that drive pipeline and revenue growth.

Acting as a trusted advisor and technical coach, you will develop and deliver enablement programs, assist in deal registration opportunities, and provide consultative support. This role requires strong technical expertise, excellent communication skills, and a proactive approach to fostering successful partnerships.

What You’ll Do

• Partner Enablement and Training:
• Coach partners on delivering the BeyondTrust technical value proposition effectively.
• Enable partners to independently conduct discovery calls, product demonstrations, and POC engagements.
• Provide onsite or virtual foundational technical training tailored to partner needs.
• Oversee and maintain partner lab environments, ensuring they reflect the latest product versions and use cases.
• Technical and Sales Support:
• Support partners in customer-facing activities for deal registration opportunities, including discovery, demo, and POC stages.
• Conduct technical assessments, such as BCSE, to ensure partner readiness.
• Ecosystem Strategy Alignment:
• Align with the in-region focus partners and VADs to support their growth and scalability with the BT products
• Develop new technical relationships within the partner network to drive pipeline and revenue growth.
• Support NFR (Not for Resale) requests and ensure partner readiness for BeyondTrust solutions.
• Industry Representation:
• Represent BeyondTrust at partner events, trade shows, and seminars to showcase technical capabilities.

What You’ll Bring

• Minimum of 3+ years as a pre-sales engineer or support engineer.
• 5+ years working with a global software vendor.
• Proven ability to differentiate BeyondTrust solutions within the Privileged Access Management (PAM) space.
• Expertise in conducting POCs across Windows and Unix environments.
• Hands-on experience with Microsoft technologies, including Active Directory, DNS, and enterprise systems.
• Strong working knowledge of Unix/Linux operating systems, including installation, troubleshooting, and privilege management.
• Familiarity with virtualization platforms such as VMware and Hyper-V.
• Exceptional presentation, communication, and problem-solving abilities.
• Ability and willingness to travel up to 50%.

Nice To Have

• Experience with BeyondTrust products (e.g., Privilege Management for Desktops, Password Safe, Remote Support, Privileged Remote Access).
• Relevant certifications such as CISSP, MCSE, GWAPT, CCFE, CPT, CEH, or ITIL.
• Experience in building, supporting, and selling security solutions. 

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EG1

About the role

We’re seeking an experienced Account Manager with 4+ years within digital marketing and martech under their belt.

You will help clients connect with their customers using innovative and strategic digital campaign solutions, across both customer loyalty and acquisition campaigns, with a focus on end-to end email campaign management. 

You will handle the day-to-day administration of your client accounts, including internal and client WIPs, workflow control, meetings, minutes, estimates and records, while developing a thorough understanding of your client’s business needs and offering strategic recommendations on digital campaigns. 

In this opportunity you will get to work with some of Australia’s most-loved retail brands.

What you’ll do

• Manage multiple key client accounts, owning all aspects of account services 
• Own the financial and contractual nature of the assigned accounts, including scoping of new opportunities, creating and reviewing SOW, MSAs & change requests, invoicing and burndown reports, ensuring prosperous financial health across accounts   
• Nurture and grow the relationships within the assigned accounts, ensuring frequent contact with key clients, in-person meetings and social gatherings
• Project management of small to medium projects/retainers, owning the coordination and completion of project timelines, resourcing, delivery, change requests, budget, and perform agile ceremonies as required 
• Be the escalation point of contact, ensuring problems are solved efficiently and with minimal impact to the client relationship, internal team and quality of work
• Conduct/assist workshops and discovery sessions to capture business and functional requirements of assigned accounts, to inform new opportunities and the scoping of identified opportunities
• Manage the resourcing of accounts, ensuring accounts are adequately and efficiently resourced
• Maintain and demonstrate a sound knowledge of Ogilvy One’s range of technical, strategic and campaign service offering, as to answer client enquiries and to proactively seeking new opportunities by identifying accounts needs within Ogilvy One’s service offerings
• Build and maintain relationships across platform partners (e.g. Martech Account Executives) to share knowledge and seek new opportunities
• Lead the end-to-end execution of marketing campaigns (primarily email marketing), including creative development, strategic guidance, quality assurance, deployment, and reporting
• Collaborate closely with clients on campaign strategic planning adhering to best practice guidelines
• Continuously monitor campaign performance, providing testing optimisation recommendations, along with reporting and analysis for meaningful insights 

What you'll bring

• Demonstrated experience with strong stakeholder management to deliver successful outcomes 
• Solid understanding of marketing technology and digital marketing
• Experience in overseeing and managing campaigns end to end
• Familiarity with digital campaigns, including email campaigns and lifecycle communications
• Comfortable presenting campaigns findings to stakeholders to drive continuous improvement 
• Strong ability to triage and work with both internal and external stakeholders to ensure outcomes
• Strong organisation and project management skills
• Excellent written and verbal communication skills with attention to detail
• Exceptional relationship building skills and a team player mentality
• Be comfortable with simplifying complex technical strategies and requirements to nontechnical stakeholders
• Experience identifying opportunities to add value to existing tech stacks 

About Ogilvy One

Ogilvy One is the customer experience and engagement arm of Ogilvy, specialising in building valuable relationships by design.

For 25 years, we've transformed business challenges into human-centric solutions that drive long-term customer value, always putting creativity at the heart of our approach. Across Ogilvy's global network of 120+ offices, we combine creativity, data, and AI to craft personalized brand experiences that connect with customers on a deeper level.

With over 4,000 specialists bringing expertise in creative, strategy, data, media, and technology, supported by a network of technology hubs powered by Verticurl, we deliver integrated solutions that help brands thrive in the age of personalization.

Why Ogilvy?   

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe. 
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE. 

At Ogilvy, inclusivity is essential to our success. We're committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work. 

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures. 

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.  

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1