Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments. This role sits at the intersection of underwriting, fraud prevention, compliance, and business enablement.

Responsibilities of the role

• Review and evaluate new merchant applications for risk exposure, including credit risk, fraud potential, and regulatory compliance 
• Conduct due diligence & enhanced due diligence on merchants, including business verification, ownership structure, and industry risk classification based on regulatory requirements
• Monitor existing merchant portfolios for unusual transaction patterns, chargeback trends, and signs of fraudulent activity 
• Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations 
• Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports 
• Prepare risk reports and escalate high-risk cases to senior management to make informed onboarding decisions
• Collaborate with internal and external stakeholders to resolve issues related to the merchant 
• Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
• Driving process efficiency through an agile approach and strategic AI implementation
• Submit SMR with relevant regulators

About you

• Bachelor's degree in Finance, Business, Economics, or a related field 
• At least 8 years of experience within acquiring industry with strong knowledge on merchant risk, fraud operations, payments, or financial crime 
• Strong Understanding of AUSTRAC, Scheme Regulation & PCI-DSS frameworks 
• Exposure to high-risk merchant verticals (e.g., gaming, nutraceuticals, travel, CBD)
• Knowledge of chargeback management and dispute resolution processes
• Strong analytical and fraud investigative mindset 
• Attention to detail and ability to work under pressure 
• Clear written and verbal communication for documenting decisions 
• Sound judgment in ambiguous or time-sensitive situations 
• Ability to balance risk mitigation with merchant experience
• Proficiency in data analysis tools (Excel, SQL, or similar)

About the Team

Growth is the team managing the engine responsible for driving the Fever growth ambition  across all markets. Our goal is to ensure our partners thrive by leveraging Fever’s world-leading data, marketing, and product technology. 

We aim to fully understand the Fever business and work collaboratively with other teams to achieve Fevers and our partners growth ambitions. 

About the Role:

In this role, you will support Fever’s expansion within key Asia-Pacific (APAC) markets with a focus on driving growth and marketing with our partner portfolio. You will manage your own projects, working as part of our Asia-Pacific (APAC) growth team to scale our business model across the region.

You will be responsible for:

• Market Growth: Drive Fever's business plan in Asia-Pacific (APAC)
• Strategic support: Support strategic projects that define how Fever creates and optimizes the future of live entertainment.
• Data-Driven Strategy: Advise our strategic marketing partners on growth opportunities and best practices by leveraging Fever’s proprietary data as well as marketing and product technology.
• Cross-Border Collaboration: Collaborate with international teams across up to 40 countries to establish and execute global growth initiatives across our partner portfolio.

About You:

• Experience: At least 2-3 years of experience in an analytical business role with experience in strategy consulting, fast growing startups, or investment banking a plus. 
• Background: Bachelor's degree in Engineering, Maths, Statistics, Data Analytics, or Strategy.
• Analytical skills: Ability to leverage data to make strategic business decisions.
• Communication skills: Ability to clearly communicate complex insights
• Mindset: Passionate about industry trends and eager to explore new growth opportunities in a fast-paced, evolving environment.
• Languages: Fluency in English is a must. Proficiency in Spanish, Korean, or Japanese is an advantage.
• Technical Skills: Proficiency in SQL, Python, or R is preferred.

Benefits & Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Health insurance
• Superannuation
• Responsibility from day one, and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

About the Role:

In this role, you will take ownership of Fever’s expansion within key Asia-Pacific (APAC) markets with a focus on driving growth and marketing with our partner portfolio. You will manage your own high-impact projects, working part of our Asia-Pacific (APAC) growth team to scale our business model across the region.

You will be responsible for:

• Market Growth: Drive Fever’s business plan in key Asia-Pacific (APAC) expansion areas based on growing key partners, conducting market sizing analysis, prioritising product initiatives, refining pricing, and developing revenue growth strategies.
• Data-Driven Strategy: Advise our largest strategic marketing partners on growth opportunities and best practices by leveraging Fever’s proprietary data as well as marketing and ticketing technology.
• Strategic Impact: Define and implement growth strategies that move key business metrics. You will provide the analytical backbone for high-impact projects, turning data into the end-to-end strategy.
• Operational Leadership: Help create and manage new business streams and workflows that enhance performance across various company departments.
• Cross-Border Collaboration: Work within a large international team (40+ countries), collaborating globally to execute growth initiatives across our partner portfolio.

About You:

• Experience: At least 3 years in a high-growth, analytical, or strategic business role (e.g., Strategy Consulting, Tech, or Investment Banking).
• Background: Bachelor's in Engineering, Mathematics, Statistics, Data Analytics, or Strategy.
• Analytical Skills: Proactive problem-solver who solves problems based on data and brings numbers to complex strategic and business decisions.
• Communication: Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
• Mindset: Willingness to constantly challenge the status-quo and generate high business impact  in a fast-paced environment.
• Languages: Fluency in English is a must. Proficiency in Spanish, Korean or Japanese is an advantage.
• Technical Skills: Proficiency in SQL, Python, or R is preferred.

Benefits & Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Health insurance
• Superannuation
• Responsibility from day one, and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

About the Role:

In this role, you will take ownership of Fever’s expansion within key Asia-Pacific (APAC) markets with a focus on driving growth and marketing with our partner portfolio. You will manage your own high-impact projects, working part of our Asia-Pacific (APAC) growth team to scale our business model across the region.

You will be responsible for:

• Market Growth: Drive Fever’s business plan in key Asia-Pacific (APAC) expansion areas based on growing key partners, conducting market sizing analysis, prioritising product initiatives, refining pricing, and developing revenue growth strategies.
• Data-Driven Strategy: Advise our largest strategic marketing partners on growth opportunities and best practices by leveraging Fever’s proprietary data as well as marketing and ticketing technology.
• Strategic Impact: Define and implement growth strategies that move key business metrics. You will provide the analytical backbone for high-impact projects, turning data into the end-to-end strategy.
• Operational Leadership: Help create and manage new business streams and workflows that enhance performance across various company departments.
• Cross-Border Collaboration: Work within a large international team (40+ countries), collaborating globally to execute growth initiatives across our partner portfolio.

About You:

• Experience: At least 3 years in a high-growth, analytical, or strategic business role (e.g., Strategy Consulting, Tech, or Investment Banking).
• Background: Bachelor's in Engineering, Mathematics, Statistics, Data Analytics, or Strategy.
• Analytical Skills: Proactive problem-solver who solves problems based on data and brings numbers to complex strategic and business decisions.
• Communication: Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
• Mindset: Willingness to constantly challenge the status-quo and generate high business impact  in a fast-paced environment.
• Languages: Fluency in English is a must. Proficiency in Spanish, Korean or Japanese is an advantage.
• Technical Skills: Proficiency in SQL, Python, or R is preferred.

Benefits & Perks

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Health insurance
• Superannuation
• Responsibility from day one, and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

Job summary

The Customer Authentication department is responsible for conducting due diligence on customers applying for SSL and Code Signing digital certificates to secure websites and applications. Due to the critical nature of the business, we provide 24x7 support in a follow the sun arrangement. The Melbourne team primarily supports Asia Pacific but assists customers from all regions. In this environment teamwork and collaboration is important to our success.

What you will do

• To work in CAS in DigiCert, you are required to pass an extended background check, which will be carried out throughout your tenure in the company, to ensure you maintain our required trusted employee status. The Customer Service Specialist has two key areas of responsibility: customer authentication and customer service. 
  Customer Authentication:
• Review applications for digital certificates and decide if an applicant is eligible to receive the certificate by evaluating information on the organization. This is achieved by following policy guidelines, and showing due diligence and care while reviewing documentation and customer information
• Determine if customer's company is a legitimate legal business entity
• Determine if customer's company has the legal right to use the internet domain name listed on the certificate signing request.
• Verify that a customer's named contacts are employed at customer's company and/or have the legal right to request and/or administer the digital certificate.
• Utilize local knowledge of your supported country to mitigate risk while evaluating enrolments.
• Flag any suspicious applications with management.
• Failure to follow policy guidelines and due care while processing may result in a breach in security, which may result in facilitating fraudulent activity on a customers’ website, and cause damage to the DigiCert brand. 

Customer Service 

• Assist customers with any queries regarding their application via chat, email and phone.
• Work with the customer to ensure their applications meets our security requirements and find solutions when problems arise that delay issuance.
• Seek assistance from management and senior team members to resolve policy, process, and system issues.
• Build relationships with our customers to ensure customer loyalty.
• To best assist customers develop a strong knowledge of DigiCert’s products and customer portals.

Additional Responsibilities: To help enhance the team’s operational effectiveness and customer satisfaction, the team is encouraged to: 

• Participate in projects and system implementations
• Continually look for ways to improve our operational effectiveness, including researching databases to assist us verify information
• Be the voice of the customer and raise issues which impact customer satisfaction
• Assist with mentoring new team member

What you will have

• Fluent in English and Korean
• Excellent written and oral communication in native language and any language listed on CV (including English)
• Customer service experience
• Diploma or bachelor’s degree desirable, but not required
• Experience in a policy / compliance role an advantage (banking, finance, fraud etc.)

Nice to have

• Detail orientated and high level of accuracy
• Strong PC skills and fast typing speed
• Ability to multitask
• Fast learner who is keen to continue learning and developing
• Good interpersonal skills
• Open to receiving and giving constructive feedback
• Strong decision making, and problem-solving skills is required
• Open to change – ability to work in a fast paced, changing environment
• Ability to perform under pressure to meet deadlines and targets
• Ability to work as part of a team, but also as a sole contributor within a team structure 

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-SS1

Are you a hands-on Lead Data Analyst with experience in marketing and campaign analytics? Look no further, Easygo has the perfect opportunity for you!

What's in it for you?
We are seeking a Lead Data Analyst with Marketing Analytics experience for a newly-created, hands-on leadership role.

This role will be part of our Business Intelligence Team but will work closely with Marketing, Product and Data Engineering to deliver actionable insights on live campaigns, customer lifecycle optimisation, and growth initiatives.

Your role with us:

You will play a key role in shaping how marketing decisions are made - from real-time campaign performance tracking, to deep customer journey analysis - while also building scalable data foundations and providing technical leadership.

You’ll lead the development of data-driven solutions, experimentation frameworks, and advanced analytics capabilities to enable smarter, faster marketing decisions.

Who are we?
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the entertainment industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience.

Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide.

All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 700+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

Lead analytics delivery for a core domain
Own and deliver high-quality, scalable analytics for the marketing domain, supporting campaign performance and growth initiatives with consistent and reliable insights.

Partner with stakeholders on growth & customer insights
Work closely with Marketing to understand business problems, analyse customer behaviour, funnels, and lifecycle, and provide actionable insights to optimise acquisition, engagement, and retention.

Build data-driven solutions and advanced analytics capabilities
Develop reusable, scalable solutions including performance tracking frameworks, analytical datasets, and experimentation approaches to move beyond ad-hoc reporting.

Design and scale data models and semantic layer
Build and maintain robust data models that support campaign tracking and user behaviour analysis, contributing to a well-structured semantic (gold) layer for self-serve analytics.

Collaborate across Data Engineering and Product teams
Partner with Data Engineers and Engineering to integrate third-party data sources, improve tracking and instrumentation, and ensure alignment with the broader data platform.

Lead, mentor, and uplift the team
Provide technical leadership, set standards for analytics and data modelling, and support the growth and capability uplift of analysts across the team.

Drive data culture, governance, and best practices
Promote data-driven decision-making, improve documentation and data quality standards, and enable scalable self-serve analytics across stakeholders.

What you will bring:

• Experience mentoring or leading a team data analysts
• Strong experience in SQL and Python
• Proven experience in data modelling/analytics engineering (e.g. dbt, SQL transformations)
• Experience working with modern data platforms (AWS, Azure, GCP, Databricks or Snowflake)
• Solid understanding of data pipelines and data architecture (e.g. bronze/silver/gold layers)
• Strong analytical thinking — able to translate business problems into data solutions
• Excellent stakeholder communication and ability to influence decisions

Bonus points if you also have:

• Experience with self-service analytics
• Experience in gaming, betting, or high-scale consumer platforms
• Experience with experimentation and/or A/B testing frameworks
• Familiarity with event tracking and product analytics tools

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, tea, fresh juices, and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

Events & Experiences

• Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. 

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

Are you passionate about building high-quality data assets, data models and pipelines? As a Senior Data Analyst, you’ll play a vital role in developing gold tables and features, ensuring version control and pipeline reliability to build intelligence that drives decision-making across our Kick platform. This is your chance to shape the future of online entertainment by empowering teams with data-driven strategies and solutions in a greenfield Analytics environment.

What's in it for you?

At Easygo, data sits at the heart of every decision we make. In this role, you’ll have the opportunity to work with large-scale, real-time datasets in a fast-paced and innovative environment. You’ll gain exposure to advanced tools and technologies, collaborate with cross-functional teams, and see your work directly influence Kick's growth and strategy.

Your role with us:

As a Senior Data Analyst at Easygo, you will produce creative and actionable reporting/insights for stakeholders and will also play a mentoring role; peer-reviewing the work of other analysts, guiding best practices, and contributing to the ongoing maturity of Kick’s analytics function.

Who are we?
At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the entertainment industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience.

Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide.

All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 700+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do: 

• Design and build gold-standard data assets and semantic features that power business reporting.
• Deliver advanced analyses and insights that drive product, growth, and strategy decisions.
• Create creative, compelling reports and dashboards that highlight opportunities and risks.
• Translate complex data into decision-ready outputs for leadership.
• Partner with stakeholders to define key metrics and ensure alignment across teams.
• Collaborate with BI, Data Engineering, and Product to maintain robust pipelines and models.
• Communicate technical issues, trade-offs, and opportunities clearly to business teams.
• Peer-review and provide feedback on the work of other data analysts to maintain high standards.
• Maintain and optimise data pipelines, ensuring accuracy and performance.
• Implement version control practices and monitor for pipeline or data issues.
• Document workflows, ensure metric consistency, and promote best practices.
• Bring a strong understanding of the streaming and digital media industry to contextualise findings.
• Identify and communicate strategic opportunities where data can unlock business value.

What you will bring: 

• 5+ years in data analytics, data engineering, BI, or related roles.
• Advanced SQL and Python skills and strong experience with data modelling.
• Proficient knowledge on distributed computing and PySpark.
• Hands-on experience with pipeline tools such as dbt, databricks.
• Proficiency in behavioural analytics tools (Amplitude, Mixpanel, Heap, Google Analytics).
• Familiarity with version control and collaborative workflows (e.g., Git).
• Ability to mentor and review work of more junior team members.
• Proven ability to deliver insights that shape strategy and performance.

Bonus points if you also have:

• Strong experience on data governance.
• Strong Tableau (or equivalent BI tool) expertise for impactful reporting.
• Prior experience in gaming, streaming, or digital entertainment industries.
• Familiarity with large-scale event-driven data and performance tuning.

Some of the perks of working with us:

Office Perks & Environment

• In-house baristas serving free coffee, tea, fresh juices, and smoothies
• Daily catered breakfast and regular company-wide events
• Snack walls and drink fridges on every floor
• Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

• Access to our Employee Assistance Program for you and your loved ones
• 9,000+ courses on our Learning & Development platform
• One paid volunteer day per year
• Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

• Team budgets for lunches and activities to celebrate achievements
• Social sports teams and participation in Corporate Games
• Easygo branded swag
• Birthday and work anniversary gift vouchers, plus a chance to win prizes 

Events & Experiences

• Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
• Office visits from big-name streamers
• Meet Ambassadors like Alex Pereira, Israel Adesanya
• Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 You'll have real ownership from day one - This isn’t a role where you’re just triaging tickets or following rigid processes. You’ll be trusted to identify problems, improve how we work, and help shape the future of security at ROLLER.

🤝 You'll work across a broad range of security domains - From cloud security and endpoint protection through IAM, DLP, and automation. It’s a great role for someone who enjoys variety and wants to keep building breadth as well as depth.

🌎 You'll get hands on with strong tooling - Including platforms like Wiz and Crowdstrike, with the freedom to push beyond out of the box usage and improve how those tools support the business.

✨ You'll have space to build and automate - We’re genuinely enthusiastic about AI automation, and we want someone who’s excited to use scripting, tooling, and creative problem-solving to make security workflows smarter and more scalable.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue!

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

About the Role

Security at ROLLER is entering a critical phase of growth! As we scale globally, handle payments, and manage sensitive customer data, the need for strong, scalable security engineering becomes increasingly important. This role is the first dedicated step toward building that capability, allowing us to move beyond reactive security and invest in proactive, engineering-led improvements.

This hire will play a key role in strengthening how we detect, respond to, and prevent security threats across our cloud infrastructure, endpoints, and applications. You’ll help improve how we prioritise and manage risk, reduce noise in alerting, and introduce smarter, more automated ways of working.

Just as importantly, you’ll help shape how security integrates into the broader business, partnering with engineering, IT, and product teams to embed security into how we build and operate, without slowing the business down.

What You'll Do

Core Security Operations

• Monitor, triage, and respond to alerts across Wiz (cloud security) and CrowdStrike (EDR), improving signal-to-noise and detection quality over time
• Investigate anomalies across cloud and endpoint environments, identifying root causes and driving resolution
• Support IT with identity and access management (IAM), authentication setup, and endpoint security (including MDM)
• Continuously improve how we detect, prioritise, and respond to security events

Security Projects & Initiatives

• Design and implement improvements across ROLLER’s security controls, tooling, and workflows
• Drive data classification and data loss prevention (DLP) initiatives
• Build automation for security alerting and response workflows using scripting, AI, and tooling
• Develop lightweight tools, scripts, or detections to improve visibility and reduce manual effort
• Identify quick wins for risk reduction while contributing to longer-term security improvements

Collaboration & Cross-functional Work

• Partner with SRE on cloud security and infrastructure improvements
• Work closely with IT on endpoint, identity security and operational security
• Support secure development practices by collaborating with Engineering teams where needed
• Contribute to compliance-related security requirements (without owning compliance)
• Communicate clearly with technical and non-technical stakeholders across the business

About You

• 3+ years of hands-on experience in a Security Engineer, Security Analyst, or similar role
• Strong expertise in at least one domain (cloud security preferred), with working knowledge across others — you’re a generalist, not a specialist
• Experience with AWS or GCP and securing cloud-based systems in a SaaS environment
• Comfortable working across areas like cloud, endpoint, IAM, vulnerability management, or DLP
• Enjoy being on the tools — investigating alerts, responding to incidents, and improving detection and response
• Able to script or build lightweight tooling (e.g. Python, Bash) to automate and improve workflows
• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• Strong collaborator who can work effectively with engineering, SRE, and IT, and communicate clearly with non-technical stakeholders
• Familiar with frameworks like NIST or SOC 2, but not looking for a compliance-heavy role
• Curious, proactive, and comfortable with ambiguity — you pick things up and run with them

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🌴 ROLLER Recharge days to celebrate and recharge once we've hit our goals

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

About Alpha Alternatives

Alpha Alternatives (formerly Lionpoint Group), an Alpha FMC company, is a global consulting firm focused on delivering operational transformation and enabling technology solutions to the alternative investment industry. Founded in 2014, Alpha Alternatives is focused on strategy, technology and operations consulting services to alternate investment managers, investors, and advisors. Our services include strategic advisory, operations transformation, system selection & implementation, data & analytics, project management and managed services.

Analyst or Consultant (EPM Practice)

We are looking for keen individuals to help shape the future of Alpha Alternatives. In the role of an Analyst/Consultant, you will learn new approaches and techniques to solve problems and deliver outcomes. You will experiment with new technologies and be part of developing new solutions. We will help you along the way, but you must possess a spark that drives you forward, have a curious mindset, and be energised by operating with a degree of autonomy!

The Role:

• Working on technology implementation projects you will help clients solve their planning and reporting challenges issues by implementing Anaplan and Workiva
• You will be open to learning about these and other technologies and how they can help our client base
• You will be a team player who will enjoy dealing with people across all levels, both clients and within our team
• Stay current with the technologies we implement by keeping certifications up to date
• Lead development of dashboards, visualisation, and analytical solutions
• Build relationships with clients and search for ways to improve client satisfaction
• Assist with requirements, model documentation and project management
• A mixture of remote working and Australia based clients, with opportunities to travel if required

Required Skills and Experience:

• Educated to degree level
• Demonstrated analytical and troubleshooting skills
• A background in financial/multi-dimensional modelling within an FP&A or Analyst team or with a Consulting background desirable
• High proficiency to understand and interrogate complex business data requirements
• Excellent verbal and written communication skills
• Adaptability and an openness to new and diverse challenges
• Demonstrated ability to achieve successful outcomes when handling challenging situations and working across various customers and management levels

What we can offer you – an inspiring work environment

• Flexible and mobile working, use of state-of-the-art technology and a well-developed IT infrastructure with a central Australian office
• First-class career opportunities through individual support, a strong global Alpha Alternatives network and demanding project work
• Flat hierarchies, short decision-making processes and an international and dynamic working environment
• Motivating atmosphere and a professional and fun team
• Development of a career network with a global organisation to support your career aspirations
• Generous base salary and bonus package