The Role

Podium is looking for a talented AI Engineer where your primary mandate is twofold: rebuild and modernise our lead funnel using AI-first architecture, and design and deploy a suite of internal AI agents that eliminate repetitive, manual work for our AEs and SDRs — giving them more time to sell.

If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!

What you will be doing

• Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.
• Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions.
• Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.
• Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.
• Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.
• Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.

What you should have

• 5-8+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.
• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Proven success designing and maintaining distributed or high-throughput systems.
• Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.
• Excellent communication skills and the ability to work effectively across teams.
• A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.
• Ability to thrive in a fast-paced environment with shifting priorities.

What we hope you have

• 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.
• Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.
• Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.
• Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.
• Hands-on experience with fine-tuning and data curation for improving model performance.

Why you’ll love working here: 

• Podium is the best place to work to:
• Join the leaders in AI agents
• Unlock career-defining growth
• Build with world-class talent
• Make a real impact on local business

Benefits:

• Open and transparent culture 
• Health and Wellbeing Benefits
• 4 weeks of annual leave
• Melbourne CBD Office - Located on the corner of Queen & Collins St
• Snacks cupboard always stocked up
• Catered lunch the last week of every month

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Job Duties and Responsibilities:

• Partner with the regional sales team to develop strategic and technical account and territory plans
• Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations.
• Developing confidence to communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers and IT administrators.
• Serving as the key technical advisor for our customers, leading the technical solutioning phase for our customers, partnering with the sales team and our partners.  Acting as the Technical Advocate for our customers, with Internal Okta teams.
• Execute well-defined, outcome-focussed POCs
• Build and manage technical relationships with Okta Customers, Technology Partners and Delivery Partners.
• Participate in Okta Marketing led events, as a Speaker / Thought Leader and an attendee
• Enjoy travelling and meeting customers. Travel will be mainly domestic.  There may also be opportunities to travel to other Asia Pacific countries to support teammates; and within the US for training and conferences.  

Skills & experiences that will help in the role:

• Minimum of 1-2 years experience in a pre-sales consulting role, or customer facing consulting role.
• Strong communication skills, written and verbal, and an ability to quickly communicate complex ideas around a technical topic, using various means, including in front of a whiteboard.
• Communicate effectively with stakeholders at all levels of the customer's organisation, including CxO, security, developers, and IT administrators.
• Ability to be organised and analytical, and eliminate sales obstacles using creative and adaptive approaches
• A passion to be in the forefront of technology, learning a diverse set of technologies that Okta integrates with and helping solve real world Identity challenges
• Enjoy being in a fast paced environment, operating at the speed of cloud, to help customers accelerate their journey to the cloud, rapid adoption of technology and design their Zero Trust security strategy with Identity as the foundation.

You might also have (not mandatory):

• Experience with Identity & Access Management, Single Sign-on, Security and API-based solutions
• Experience with at least one standard network security protocol (eg. OAuth 2.0, OpenID Connect, SAML, LDAP)
• Proficient in either IT Security, Identity and Access Management or Developer domains
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Hands-on experience in one or more of the following areas: web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Software developer experience

#LI-TH1

#LI-Hybrid

P24431_3354094

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Senior Robotics Engineers independently drive delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Senior Robotics Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Design and implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Staff Robotics Engineers lead the delivery of vehicle perception and planning capability integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. . This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Staff Robotics Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of safe and effective vehicle autonomy on Anduril’s autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Lead teams that architect, design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment.
• Drive the development and implementation of sensor suites, perception algorithms, planning algorithms, and test fixtures to deliver safe navigation and effective operation of Anduril’s autonomous vehicles
• Perform high impact IC work in architecture and implementation across the whole perception and planning stack
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Robotics Engineers contribute to delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Robotics Engineers to demonstrate end-to-end ownership of their projects, contributing as a member of a team to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

Passionate about building and deploying Machine Learning pipelines at scale to drive business value? Join our growing Data Science Team as our first Senior Machine Learning Operations (MLOps) Engineer!

What's in it for you?

As a Senior MLOps Engineer, you will work within our collaborative Data Science team to help deliver and accelerate multiple machine learning projects across our organisation.

Your role with us:

In your role with us, you will enhance our machine learning operations (MLOps), delivering: robust, scalable AWS cloud infrastructure and automation solutions, that empower our data science team. You will get the opportunity to work with petabyte-scale data across our global platforms, directly impacting millions of users.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the entertainment industry, including Stake.com, Kick.com and Twist Gaming. 

Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience.

Level up your online entertainment with Kick.com, the vibrant live-streaming platform, which connects millions of gamers and content creators worldwide.

All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. 

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 700+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

• Lead the design, implementation, and maintenance of end-to-end ML infrastructure and automation solutions, from: development, to deployment and production monitoring.
• Drive cloud infrastructure and architectural decisions supporting large-scale ML workloads, leveraging Infrastructure as Code (IaC), particularly using Terraform. 
• Implement and maintain CI/CD pipelines, ensuring efficient model integration, deployment, and continuous delivery.
• Build and optimise monitoring, alerting and logging to ensure model reliability, performance and compliance.
• Collaborate closely with data scientists and stakeholders to identify infrastructure needs, streamline workflows, and effectively communicate complex technical concepts.
• Provide mentorship and technical guidance to junior MLOps engineers and data scientists to promote best practices in ML infrastructure.

What you will bring: 

Essential experience

• 5+ years of experience in MLOps, DevOps, Data Engineering and/or cloud infrastructure roles, preferably supporting data science or Machine Learning teams.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Expert proficiency in cloud infrastructure management using Terraform.
• Deep hands-on experience with major cloud platforms (AWS, Azure or GCP).
• Strong experience in building and maintaining CI/CD pipelines specifically for ML workloads.
• Proficiency with containerisation technologies (Docker, Kubernetes).
• Advanced proficiency in Python and scripting for infrastructure automation.

Bonus points if you also have:

• Experience within iGaming.
• Experience working with large volumes of data, preferably at petabyte-scale.
• Extensive experience with distributed computing and big data technologies (e.g. Spark, Hadoop).
• Familiarity with monitoring and observability platforms.
• Knowledge of data security, governance, and compliance practices relevant to ML operations.

Some of the perks of joining us:

• Access to over 9,000 courses across our Learning and Development Platform.
• EAP access for you and your family.
• Be rewarded with lucrative annual bonuses.
• Give back with a paid volunteer day.
• Fuel your day with daily breakfast and open pantries brimming with unlimited snacks and refreshments, all on the house.
• Break up the week with on site remedial massage Wednesdays.
• In house full-time barista’s providing you your daily coffee needs.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a bustling office with the option for up to 2 days work from home per week.
• Fun office environment with F1 simulators, table tennis and all your favourite gaming consoles.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

How you can help make a better world of work

We're looking for a Senior Engineer to join the AI Research & Experience team, helping build AI Coach - Culture Amp's contextually-aware AI system that integrates survey insights, performance management, and interpersonal dynamics to deliver personalized support to organizations, teams, and individuals at scale.

You'll work at the intersection of applied AI research and product engineering, translating cutting-edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab - you'll be shipping features that solve real customer problems. 

What you'll do

• Staying up to date with current research, literature and provider offerings. 
• Design, implement and evaluate areas and features of our multi-agentic platform and systems using modern frameworks (e.g., LangGraph) for stateful, multi-turn coaching conversations.
• Advise, help build, and orchestrate data pipelines that unify fragmented workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent coaching context
• Translate customer requirements into technical solutions - working backwards from user needs to system design. Creating technical documentation to support literacy, technical transfer and engineering practice.
• Partner closely with product, design, and people science to ensure the features developed are fit for purpose, and in-line with the existing product expectations to ensure seamless partnership transfer of technology.
• Contribute to evaluation frameworks and bias testing to meet enterprise requirements for transparency and fairness
• Build cutting-edge, working prototypes, integrated into our environments which validate new approaches and accelerate learning.

What we're looking for

Must Haves:

• Proven commercial experience taking ML/AI systems to production.
• Strong technical writer and communicator
• Full stack software development experience, ideally Python, React, PGVector
• Strong software engineering fundamentals - you write clean, tested, maintainable code. 
• You leverage Software development AI tooling effectively.
• Experience with LLM application development (prompt and context engineering, RAG, agent architectures)
• Hands-on experience designing and integrating data pipelines - you're comfortable moving data across systems, working within rigorous security standards, handling messy real-world inputs, and building robust orchestration
• A pragmatic, solution-focused mindset - you evaluate new technology through the lens of "does this scalably solve the problem?" not "is this technically interesting?"
• You fit our values with the proactivity to take risks, and the humility to learn in public. You take pride in your work and its successful utilisation, stability, extendability and maintainability. 

Strong signals:

• Experience at startups or founding teams - comfortable with ambiguity and fast iteration
• Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field
• Evidence of taking cutting-edge (relevant) techniques from paper to production
• Experience with evaluation/benchmarking frameworks for AI systems
• Experience integrating scalable solutions such as advanced Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines (e.g., Whisper, ElevenLabs) with streaming capabilities
• Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j)

Bonus:

• Familiarity with people analytics, HR tech, or behavioral science applications
• Contributions to data ethics, algorithmic fairness, or responsible AI initiatives
• Open source contributions or public technical writing

Why join AIRX

You'll work at scale on hard problems that matter - building AI that helps organizations develop their people, improve feedback culture, and foster the conditions for sustainable high performance. Our approach is deeply informed by Culture Amp's people science research. You'll be surrounded by talented and passionate advocates for humanity and cutting edge AI in the world of work.

How you can help make a better world of work

We're looking for a Senior Engineer to join the AI Research & Experience team, helping build AI Coach - Culture Amp's contextually-aware AI system that integrates survey insights, performance management, and interpersonal dynamics to deliver personalized support to organizations, teams, and individuals at scale.

You'll work at the intersection of applied AI research and product engineering, translating cutting-edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab - you'll be shipping features that solve real customer problems. 

What you'll do

• Staying up to date with current research, literature and provider offerings. 
• Design, implement and evaluate areas and features of our multi-agentic platform and systems using modern frameworks (e.g., LangGraph) for stateful, multi-turn coaching conversations.
• Advise, help build, and orchestrate data pipelines that unify fragmented workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent coaching context
• Translate customer requirements into technical solutions - working backwards from user needs to system design. Creating technical documentation to support literacy, technical transfer and engineering practice.
• Partner closely with product, design, and people science to ensure the features developed are fit for purpose, and in-line with the existing product expectations to ensure seamless partnership transfer of technology.
• Contribute to evaluation frameworks and bias testing to meet enterprise requirements for transparency and fairness
• Build cutting-edge, working prototypes, integrated into our environments which validate new approaches and accelerate learning.

What we're looking for

Must Haves:

• Proven commercial experience taking ML/AI systems to production.
• Strong technical writer and communicator
• Full stack software development experience, ideally Python, React, PGVector
• Strong software engineering fundamentals - you write clean, tested, maintainable code. 
• You leverage Software development AI tooling effectively.
• Experience with LLM application development (prompt and context engineering, RAG, agent architectures)
• Hands-on experience designing and integrating data pipelines - you're comfortable moving data across systems, working within rigorous security standards, handling messy real-world inputs, and building robust orchestration
• A pragmatic, solution-focused mindset - you evaluate new technology through the lens of "does this scalably solve the problem?" not "is this technically interesting?"
• You fit our values with the proactivity to take risks, and the humility to learn in public. You take pride in your work and its successful utilisation, stability, extendability and maintainability. 

Strong signals:

• Experience at startups or founding teams - comfortable with ambiguity and fast iteration
• Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field
• Evidence of taking cutting-edge (relevant) techniques from paper to production
• Experience with evaluation/benchmarking frameworks for AI systems
• Experience integrating scalable solutions such as advanced Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines (e.g., Whisper, ElevenLabs) with streaming capabilities
• Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j)

Bonus:

• Familiarity with people analytics, HR tech, or behavioral science applications
• Contributions to data ethics, algorithmic fairness, or responsible AI initiatives
• Open source contributions or public technical writing

Why join AIRX

You'll work at scale on hard problems that matter - building AI that helps organizations develop their people, improve feedback culture, and foster the conditions for sustainable high performance. Our approach is deeply informed by Culture Amp's people science research. You'll be surrounded by talented and passionate advocates for humanity and cutting edge AI in the world of work.

How you can help make a better world of work

We're looking for an Engineer to join the AI Research & Experience team, helping build critical components for AI Coach - Culture Amp's contextually-aware AI system that integrates survey insights, performance management, and interpersonal dynamics to deliver personalized support to organizations, teams, and individuals at scale.

You'll work at the intersection of applied AI research and product engineering, translating cutting-edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab - you'll be shipping features that solve real customer problems. 

What you'll do

• Staying up to date with current research, literature and provider offerings. 
• Design, implement and evaluate areas and features of our multi-agentic platform and systems using modern frameworks (e.g., LangGraph) for stateful, multi-turn coaching conversations.
• Advise, help build, and orchestrate data pipelines that unify fragmented workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent coaching context
• Translate customer requirements into technical solutions - working backwards from user needs to system design. Creating technical documentation to support literacy, technical transfer and engineering practice.
• Partner closely with product, design, and people science to ensure the features developed are fit for purpose, and in-line with the existing product expectations to ensure seamless partnership transfer of technology.
• Contribute to evaluation frameworks and bias testing to meet enterprise requirements for transparency and fairness
• Build cutting-edge, working prototypes, integrated into our environments which validate new approaches and accelerate learning.

What we're looking for

Must Haves:

• Proven commercial experience taking ML/AI systems to production.
• Strong technical writer and communicator
• Full stack software development experience, ideally Python, React, PGVector
• Strong software engineering fundamentals - you write clean, tested, maintainable code. 
• You leverage Software development AI tooling effectively.
• Experience with LLM application development (prompt and context engineering, RAG, agent architectures)
• You fit our values with the proactivity to take risks, and the humility to learn in public. You take pride in your work and its successful utilisation, stability, extendability and maintainability.

Desirable:

• Hands-on experience designing and integrating data pipelines - you're comfortable moving data across systems, working within rigorous security standards, handling messy real-world inputs, and building robust orchestration
• A pragmatic, solution-focused mindset - you evaluate new technology through the lens of "does this scalably solve the problem?" not "is this technically interesting?"

Strong signals:

• Experience at startups or founding teams - comfortable with ambiguity and fast iteration
• Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field
• Evidence of taking cutting-edge (relevant) techniques from paper to production
• Experience with evaluation/benchmarking frameworks for AI systems
• Experience integrating scalable solutions such as advanced Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines (e.g., Whisper, ElevenLabs) with streaming capabilities
• Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j)

Bonus:

• Familiarity with people analytics, HR tech, or behavioural science applications
• Contributions to data ethics, algorithmic fairness, or responsible AI initiatives
• Open source contributions or public technical writing

How you can help make a better world of work

We're looking for an Engineer to join the AI Research & Experience team, helping build critical components for AI Coach - Culture Amp's contextually-aware AI system that integrates survey insights, performance management, and interpersonal dynamics to deliver personalized support to organizations, teams, and individuals at scale.

You'll work at the intersection of applied AI research and product engineering, translating cutting-edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab - you'll be shipping features that solve real customer problems. 

What you'll do

• Staying up to date with current research, literature and provider offerings. 
• Design, implement and evaluate areas and features of our multi-agentic platform and systems using modern frameworks (e.g., LangGraph) for stateful, multi-turn coaching conversations.
• Advise, help build, and orchestrate data pipelines that unify fragmented workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent coaching context
• Translate customer requirements into technical solutions - working backwards from user needs to system design. Creating technical documentation to support literacy, technical transfer and engineering practice.
• Partner closely with product, design, and people science to ensure the features developed are fit for purpose, and in-line with the existing product expectations to ensure seamless partnership transfer of technology.
• Contribute to evaluation frameworks and bias testing to meet enterprise requirements for transparency and fairness
• Build cutting-edge, working prototypes, integrated into our environments which validate new approaches and accelerate learning.

What we're looking for

Must Haves:

• Proven commercial experience taking ML/AI systems to production.
• Strong technical writer and communicator
• Full stack software development experience, ideally Python, React, PGVector
• Strong software engineering fundamentals - you write clean, tested, maintainable code. 
• You leverage Software development AI tooling effectively.
• Experience with LLM application development (prompt and context engineering, RAG, agent architectures)
• You fit our values with the proactivity to take risks, and the humility to learn in public. You take pride in your work and its successful utilisation, stability, extendability and maintainability.

Desirable:

• Hands-on experience designing and integrating data pipelines - you're comfortable moving data across systems, working within rigorous security standards, handling messy real-world inputs, and building robust orchestration
• A pragmatic, solution-focused mindset - you evaluate new technology through the lens of "does this scalably solve the problem?" not "is this technically interesting?"

Strong signals:

• Experience at startups or founding teams - comfortable with ambiguity and fast iteration
• Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field
• Evidence of taking cutting-edge (relevant) techniques from paper to production
• Experience with evaluation/benchmarking frameworks for AI systems
• Experience integrating scalable solutions such as advanced Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines (e.g., Whisper, ElevenLabs) with streaming capabilities
• Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j)

Bonus:

• Familiarity with people analytics, HR tech, or behavioural science applications
• Contributions to data ethics, algorithmic fairness, or responsible AI initiatives
• Open source contributions or public technical writing

About the role:

Responsibilities: 

• Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
• Partner with the Sales Directors to discover and understand the prospect's situation and the challenges that they are experiencing
• Lead discovery calls with prospective customers  & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product
• Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
• Drive adoption during proof of values by training individual managers and users on the Cresta solution
• Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
• Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
• Run ROI workshops to translate our solution into a financial business case proposal
• Provide feedback to product management about the successes and failures in the field

Qualifications We Value:

• 7+ years of experience in a customer facing role, and 1-3 years of experience in a technical pre-sales role selling to large enterprises
• Hands on experience of working with Conversational AI
• Highly organized
• Impeccable work ethic
• Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
• Energy, enthusiasm and thoughtfulness in everything you doLearn new technology quickly and find it easy to explain technological solutions in terms of business value
• Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure
• Knowledge of Salesforce.com, contact center technologies a plus
• You embody our core Operating Principles

Perks & Benefits: 

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Compensation: 

Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in Australia, and offer competitive local pay and benefits. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

CSQ227R47

The AI Forward Deployed Engineering (AI FDE) team is a highly specialized customer-facing AI team at Databricks. We deliver professional services engagements to help our customers build and productionize first-of-its-kind AI applications. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in GenAI, LLMOps, and ML more broadly. Open to remote locations.

The impact you will have:

• Develop cutting-edge GenAI solutions, incorporating the latest techniques from our Mosaic AI Research to solve customer problems
• Own production rollouts of consumer and internally facing GenAI applications
• Serve as a trusted technical advisor to customers across a variety of domains
• Present at conferences such as Data + AI Summit, recognized as a thought leader internally and externally
• Collaborate cross-functionally with the product and engineering teams to influence priorities and shape the product roadmap

What we look for:

• Experience building GenAI applications, including RAG, multi-agent systems, Text2SQL, fine-tuning, etc., with tools such as HuggingFace, LangChain, and DSPy
• Expertise in deploying production-grade GenAI applications, including evaluation and optimizations 
• Extensive years of hands-on industry data science experience, leveraging common machine learning and data science tools, i.e. pandas, scikit-learn, PyTorch, etc.
• Experience building production-grade machine learning deployments on AWS, Azure, or GCP
• Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience
• Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike
• Passion for collaboration, life-long learning, and driving business value through AI
• [Preferred] Experience using the Databricks Intelligence Platform and Apache Spark™ to process large-scale distributed datasets