The Role

The role sits within the Company and Personal Insolvency (CPI) Team, a specialist sub-team within Teneo’s Australian restructuring and insolvency practice. The team supports the administration of a broad range of corporate and personal insolvency appointments, including liquidations, voluntary administrations, receiverships, bankruptcies and restructuring matters. The role provides exposure to the day-to-day management of both new and existing insolvency appointments, including statutory compliance, investigations, stakeholder communication, financial analysis and asset realisation within the Australian insolvency framework.

Key Responsibilities

As a Consultant / Senior Consultant, the primary nature of work that you will get involved with will likely include:

Case Administration and Compliance

• Assisting with the day-to-day administration of corporate and personal insolvency appointments.
• Supporting managers, directors and appointees with case strategy and the progression of matters.
• Maintaining accurate physical and electronic case files in accordance with firm procedures.
• Updating case checklists and statutory diaries.
• Preparing and reviewing statutory lodgements with ASIC and the ATO
• Monitoring and complying with statutory deadlines under the Corporations Act 2001, Bankruptcy Act 1966 and other relevant legislation.

Reporting and Stakeholder Communication

• Preparing reports to creditors and other stakeholders, including progress reports, receipts and payments and estimated outcome statements.
• Drafting reports and updates to secured creditors, where relevant.
• Responding to creditor queries and other correspondence in a professional and timely manner.
• Liaising with directors, insolvent individuals, creditors, solicitors, agents, valuers, and other external stakeholders.
• Assisting with meetings of creditors

Broader Support and Team Contribution

• Attending site and providing ongoing site support to assist with the trading of business subject to insolvency administrations, securing assets, dealing with employee matters and other appointment-specific tasks where required
• Supervising, delegating and reviewing work performed by offshore staff
• Providing regular updates to Insolvency Practitioners, managers and senior staff on case progression and deadlines.
• Ensuring best practice, firm standards and regulatory requirements are reflected in all work performed and written correspondence

Financial, Investigative and Asset Realisation Work

• Conducting statutory searches and reviewing records, bank statements, financial accounts and supporting documentation.
• Assisting with investigations into potential antecedent or voidable transactions, including unfair preferences, uncommercial transactions and insolvent trading.
• Supporting asset identification, recovery and realisation processes.
• Adjudicating on creditor claims, calculating dividends and assisting with creditor distributions.
• Preparing estimated outcome statements and cashflows where required

Key Skills & Experience

The successful candidate will ideally have:

• 6 months of either corporate or personal insolvency experience gained in a specialist insolvency practice or accounting firm.
• Experience working with case management systems, such as IPS or similar.
• An understanding of the lifecycle of corporate and personal insolvency appointments.
• Familiarity with key statutory requirements, reporting obligations and compliance deadlines under the Australian insolvency framework.
• Strong written communication skills, with experience drafting correspondence, reports and statutory documents.
• Strong attention to detail and a commitment to producing accurate, high-quality work.
• The ability to manage competing deadlines and prioritise tasks across multiple engagements.
• Strong commercial and risk awareness, including the confidence to identify, escalate and help resolve issues appropriately.
• Good financial analysis skills, including the ability to review and analyse financial statements and bank statements
• Professional communication and interpersonal skills, including the ability to deal with creditors, directors, employees, solicitors, agents and internal stakeholders.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• A strong, flexible work ethic and a practical, team-oriented approach.
• Relevant tertiary qualifications in accounting, commerce, business, finance or commercial law.
• Relevant professional qualifications, or progress towards them, such as CPA or CA membership, ARITA Advanced Certification, or equivalent, will be highly regarded
• Experience using AI tools (e.g. ChatGPT, Microsoft Copilot etc.) is desirable.

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,600 employees located in 40+ offices around the world.

#LI-Hybrid

A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments. This role sits at the intersection of underwriting, fraud prevention, compliance, and business enablement.

Responsibilities of the role

• Review and evaluate new merchant applications for risk exposure, including credit risk, fraud potential, and regulatory compliance 
• Conduct due diligence & enhanced due diligence on merchants, including business verification, ownership structure, and industry risk classification based on regulatory requirements
• Monitor existing merchant portfolios for unusual transaction patterns, chargeback trends, and signs of fraudulent activity 
• Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations 
• Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports 
• Prepare risk reports and escalate high-risk cases to senior management to make informed onboarding decisions
• Collaborate with internal and external stakeholders to resolve issues related to the merchant 
• Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
• Driving process efficiency through an agile approach and strategic AI implementation
• Submit SMR with relevant regulators

About you

• Bachelor's degree in Finance, Business, Economics, or a related field 
• At least 8 years of experience within acquiring industry with strong knowledge on merchant risk, fraud operations, payments, or financial crime 
• Strong Understanding of AUSTRAC, Scheme Regulation & PCI-DSS frameworks 
• Exposure to high-risk merchant verticals (e.g., gaming, nutraceuticals, travel, CBD)
• Knowledge of chargeback management and dispute resolution processes
• Strong analytical and fraud investigative mindset 
• Attention to detail and ability to work under pressure 
• Clear written and verbal communication for documenting decisions 
• Sound judgment in ambiguous or time-sensitive situations 
• Ability to balance risk mitigation with merchant experience
• Proficiency in data analysis tools (Excel, SQL, or similar)