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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Senior Cloud Database Engineer will ensure SQL Server database performance and availability in a 24x7 environment.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10611
Reporting into: Manager, Network Operations
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Design, implement, and optimize continuous integration and continuous deployment pipelines across multiple applications and environments
• Lead efforts to build and mature software-defined infrastructure and infrastructure automation practices
• Coordinate complex build and release activities across engineering, operations, QA, and other stakeholders
• Define, implement, and improve automated quality gates, release controls, and deployment standards
• Partner with engineering teams to establish code quality metrics, delivery measurements, and operational standards
• Identify process gaps and drive improvements in build automation, deployment efficiency, scalability, and reliability
• Research, evaluate, prototype, and recommend new tools and technologies to improve DevOps capabilities
• Provide technical leadership and guidance on DevOps best practices, branching strategies, environment management, and release processes
• Manage and support day-to-day operations of source control, pipeline, build, and deployment systems
• Lead maintenance, upgrades, troubleshooting, and performance tuning of DevOps platforms and tooling
• Support production and pre-production release activities, including occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
• Mentor other engineers and contribute to the growth of DevOps knowledge and maturity across the organization
Required Qualifications
• 4+ years of experience working with Git-based source control systems, preferably GitHub
• 3+ years of experience writing Python, Shell, or similar scripting languages
• 2+ years of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies
• 3+ years of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms
• 2+ years of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms
• Strong experience with build automation, code promotion techniques, branching strategies, and release orchestration
• Experience building, deploying, and supporting Docker containers and Docker-based microservices
• Strong understanding of CI/CD design patterns, pipeline governance, and deployment best practices
• Experience working with Windows Server environments, including IIS and .NET deployment patterns
• Strong understanding of cloud infrastructure and automation frameworks
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
• Experience supporting enterprise-scale engineering or R&D organizations.
• Experience with cloud infrastructure, automation, and platform reliability practices.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring, observability, and log management tools.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience mentoring engineers or leading technical initiatives across teams.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Excellent troubleshooting, problem-solving, and debugging skills.
• Ability to design and build environments, systems, and solutions from the ground up.
• Strong ownership mindset and ability to lead initiatives in close collaboration with the team.
• Quick learner with the ability to adapt to evolving technologies and priorities.
• Service-oriented approach with a strong focus on enabling engineering teams.
• Strong collaboration skills and team-first attitude.
• Ability to manage multiple priorities and deliver high-quality work on schedule.
• Strong judgment and decision-making in high-pressure or time-sensitive situations.
• Willingness to share knowledge and support the development of junior team members.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
• Expected to prototype and integrate AI-driven solutions into existing pipelines and workflows.
• Contribute ideas and feedback to the team's AI adoption strategy.
• Stay current with emerging AI tooling relevant to DevOps and share findings with the team.
• Able to evaluate an AI tool's fit for a specific CI/CD challenge and articulate trade-offs.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10629
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
Share this job
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Job Overview
As an L2 Support Analyst, your primary goal will be to deliver a first-class support experience to all Anaplan customers. You will be responsible for resolving complex and often critical support issues, acting as a key player in the customer's success and journey with Anaplan. You should be a problem-solver with a strong sense of empathy, emotional intelligence, and a proven ability to thrive in a fast-paced environment.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanShare this job
Our Engineering team ensures Code and Theory delivers scalable, high-performance, web applications that delight users. We always strive to balance the demanding nature of working on cutting-edge technologies with the real-world demands of high-performance web applications. Working in collaboration with our multi-disciplinary engineering, design, and quality assurance teams, you will build software that solves real-world problems for incredible clients.
Our Back-end Engineers partner with our cross-functional teams to identify and implement innovative technologies that ensure server-side applications are robust, secure, efficient, and drive business growth.
As a Lead Back-End Engineer, you will combine hands-on execution with technical leadership and system-level thinking, partnering closely with cross-functional teams.
WHAT YOU'LL DO
WHAT YOU'LL NEED
NICE TO HAVE
ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.
Ready to apply?
Apply to Code and Theory
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Cloud Systems Engineer manages, deploys and maintains NiCE production systems, virtualization, SAN, Public Cloud and other supporting environments. The Cloud Systems Engineer will also be responsible for managing, deploying and maintaining our lab environment. The candidate would be expected to work as a lead on projects that are across multiple groups.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10687
Reporting into: Manager, Cloud Systems Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Lead the strategy, design, and continuous improvement of CI/CD pipelines across multiple products, teams, and environments.
• Drive the adoption of software-defined infrastructure, infrastructure automation, and DevOps best practices across the organization.
• Provide technical leadership for complex build, release, and deployment processes involving multiple stakeholders and dependent systems.
• Establish and govern automated quality gates, release standards, deployment controls, and pipeline compliance practices.
• Partner with engineering, QA, operations, security, and architecture teams to improve software delivery speed, quality, and reliability.
• Define and promote standards for branching strategies, code promotion models, environment management, and release orchestration.
• Identify opportunities to improve scalability, resilience, operational efficiency, and developer experience through automation and process improvement.
• Evaluate, prototype, and recommend new technologies, tools, and frameworks to strengthen DevOps maturity.
• Oversee daily operation, health, maintenance, and upgrade planning for source control, build, pipeline, and deployment platforms.
• Lead root cause analysis and resolution efforts for complex pipeline, deployment, and tooling issues.
• Support critical release activities, including occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
• Mentor engineers, provide technical direction, and serve as a subject matter expert for DevOps and release engineering practices.
• Influence cross-team planning and help align DevOps initiatives with broader engineering and business goals.
Required Qualifications
• 5+ years of experience working with Git-based source control systems, preferably GitHub.
• 4+ years of experience writing Python, Shell, or similar scripting languages.
• 2+ years of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
• 4+ years of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
• 3+ years of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
• Strong experience designing and managing enterprise-scale CI/CD pipelines and release processes.
• Strong knowledge of build automation, branching strategies, code promotion techniques, and deployment governance.
• Experience building, deploying, and supporting Docker containers and Docker-based microservices.
• Strong understanding of cloud infrastructure, automation frameworks, and modern DevOps operating models.
• Experience working with Windows Server environments, including IIS and .NET deployment patterns.
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability enterprise production environments.
• Experience leading DevOps transformation or platform modernization initiatives.
• Experience supporting large-scale engineering or R&D organizations.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring, observability, platform reliability, and security practices within CI/CD ecosystems.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience mentoring engineers and leading cross-functional technical initiatives.
• Experience establishing standards, governance models, and operating practices across multiple teams.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Excellent troubleshooting, problem-solving, and debugging skills.
• Strong leadership and ownership mindset.
• Ability to design and build systems, environments, and solutions from the ground up.
• Strong collaboration skills and the ability to influence without direct authority.
• Service-oriented mindset with a focus on enabling engineering teams.
• Ability to balance strategic improvements with day-to-day operational demands.
• Strong organizational skills with the ability to manage multiple priorities and drive work to completion.
• Sound technical judgment in high-pressure and time-sensitive situations.
• Commitment to mentoring team members and fostering a culture of continuous learning.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
• Drive AI adoption across the Build and Deploy team by identifying high-impact opportunities where AI can improve efficiency, reliability, or developer experience.
• Guide the team on AI tool selection, evaluation criteria, and integration patterns.
• Champion an AI-first mindset in pipeline design, process improvement, and operational practices.
• Help establish team standards and best practices for responsible, effective use of AI in DevOps workflows.
• Able to present a vision for how AI can be strategically applied across DevOps practices within a team.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10630
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Design, develop, and maintain continuous integration and continuous deployment pipelines.
• Help build and support software-defined infrastructure solutions.
• Coordinate build and release activities with internal stakeholders across engineering and related teams.
• Develop and implement automated quality gates and release controls.
• Partner with teams to define and improve code quality metrics and measurement practices.
• Research, evaluate, and prototype technologies that improve DevOps processes and delivery efficiency.
• Promote DevOps best practices through collaboration with engineering, operations, and other technical teams.
• Manage day-to-day operations of build systems, deployment pipelines, and source control platforms.
• Perform ongoing maintenance, support, and upgrades for DevOps tools and systems.
• Provide occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
Required Qualifications
• 2+ years of experience working with Git-based source control systems, preferably GitHub.
• 1+ year of experience writing Python, Shell, or similar scripting languages.
• 1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
• 1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
• 1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
• Strong understanding of code promotion methods, build automation, and branching strategies.
• Experience building Docker containers and supporting Docker-based microservices.
• Experience working with Windows Server environments, including IIS and .NET deployment patterns.
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
• Experience supporting large-scale R&D or engineering organizations.
• Familiarity with modern infrastructure automation and release governance practices.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring and log management tools.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Strong troubleshooting, problem-solving, and debugging skills.
• Ability to build environments, systems, and technical solutions from the ground up.
• Quick learner with strong adaptability in changing environments.
• Service-oriented mindset with a focus on supporting internal engineering customers.
• Strong collaboration skills and team-oriented approach.
• Ability to manage multiple priorities and deliver work on schedule.
• Eagerness to learn from experienced team members and grow technical skills.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Able to describe how AI tools could be used to improve a build or deployment task.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10628
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This role is under the Build and Deploy team, and is responsible for the CI/CD pipelines, build systems, and release automation that enable engineering teams to deliver software reliably and efficiently. As part of our growing Philippines team, you will collaborate with engineers across the globe in a supportive, team-oriented environment.
How will you make an impact?
Key Responsibilities
• Design, develop, and maintain continuous integration and continuous deployment pipelines.
• Help build and support software-defined infrastructure solutions.
• Coordinate build and release activities with internal stakeholders across engineering and related teams.
• Develop and implement automated quality gates and release controls.
• Partner with teams to define and improve code quality metrics and measurement practices.
• Research, evaluate, and prototype technologies that improve DevOps processes and delivery efficiency.
• Promote DevOps best practices through collaboration with engineering, operations, and other technical teams.
• Manage day-to-day operations of build systems, deployment pipelines, and source control platforms.
• Perform ongoing maintenance, support, and upgrades for DevOps tools and systems.
• Provide occasional off-hours support for scheduled releases or critical incidents, coordinated in advance with the team.
Required Qualifications
• 2+ years of experience working with Git-based source control systems, preferably GitHub.
• 1+ year of experience writing Python, Shell, or similar scripting languages.
• 1+ year of experience with infrastructure-as-code tools such as AWS CloudFormation, Terraform, or comparable technologies.
• 1+ year of experience working with Jenkins, GitHub Actions, or similar CI/CD platforms.
• 1+ year of experience with DevOps pipeline tools such as GitHub Actions, Jenkins, Bamboo, CircleCI, Spinnaker, or similar platforms.
• Strong understanding of code promotion methods, build automation, and branching strategies.
• Experience building Docker containers and supporting Docker-based microservices.
• Experience working with Windows Server environments, including IIS and .NET deployment patterns.
• Strong English communication skills for daily collaboration with engineering teams across global time zones, including the US, India, UK, and Australia.
Preferred Qualifications
• Experience in contact center, BPO, telecom, SaaS, or other high-availability production environments.
• Experience supporting large-scale R&D or engineering organizations.
• Familiarity with modern infrastructure automation and release governance practices.
• Familiarity with container orchestration concepts such as Kubernetes.
• Familiarity with Grafana-based monitoring and log management tools.
• Familiarity with security scanning and shift-left security practices in CI/CD pipelines.
• Experience with Ansible or similar configuration management tools.
• Experience with Linux environments; the team is actively migrating from Windows to Linux as applications transition to .NET Core.
Core Competencies
• Strong troubleshooting, problem-solving, and debugging skills.
• Ability to build environments, systems, and technical solutions from the ground up.
• Quick learner with strong adaptability in changing environments.
• Service-oriented mindset with a focus on supporting internal engineering customers.
• Strong collaboration skills and team-oriented approach.
• Ability to manage multiple priorities and deliver work on schedule.
• Eagerness to learn from experienced team members and grow technical skills.
Automation & AI Mindset
The Build and Deploy team operates with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy.
AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Able to describe how AI tools could be used to improve a build or deployment task.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:10627
Reporting into: Manager, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Key Responsibilities
Required Experience
Company Benefits
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Role: Programmatic Trader Ops
Location: Manila, Philippines (Hybrid)
Reports to: Trader Manager
The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.
As a Programmatic Trader Ops, you’ll play a critical operational role within the Center of Success (CoS), working cross‑functionally with Traders, Account Managers, Data & Analytics (DnA), Product and Marketing across the JAPAC footprint. You’ll own the trafficking, reporting, discrepancy checks, remnant management and troubleshooting that underpin successful campaign delivery and client growth.
The role is designed for individuals with no prior experience in programmatic trading who want to learn both programmatic and trading, providing a key pathway into programmatic trading and digital media operations. For someone who enjoys working with data, following structured processes, and learning new tools, it offers the opportunity to build skills not only in operations but also in trading, with a potential transition into a trader role over time based on interest and performance.
What you’ll be doing
YOUR QUALIFICATIONS
We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ.
What’s in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work.
Values:
Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.
Benefits:
Every region and office has specific perks and benefits, but every person joining MiQ can expect:
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Apply to MiQ DigitalCookies & analytics
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