About the Role

As a member of the Engineering team, the Associate Full Stack Developer will be responsible for building and scaling modern, high-performance web applications. This role is focused on new feature development and digital transformation, utilizing a cutting-edge JavaScript/TypeScript ecosystem to deliver seamless user experiences and robust backend services.

The Engineering team at Appnovation drives innovation for clients worldwide. In this role, you will participate in the full software development life cycle (SDLC), from initial architectural discussions to hands-on coding and deployment. You will work closely with designers, product managers, and senior architects to translate complex requirements into scalable, production-ready code using Next.js, React, Node.js, and Express.

Appnovation prides itself on having an open environment focused on teamwork and growth, giving you the opportunity to contribute to high-impact projects while rapidly advancing your technical expertise.

What We Are Looking For

• Design and develop responsive, high-performance web applications using React.js and Next.js.
• Build and maintain scalable server-side logic and RESTful APIs using Node.js and Express.js.
• Implement TypeScript across the entire stack to ensure code quality, maintainability, and reduced runtime errors.
• Create dynamic UI components and manage complex application states, ensuring cross-browser compatibility and optimized performance.
• Develop secure and efficient server-side modules, integrating with various third-party services and internal data sources.
• Work with both SQL and NoSQL databases to design schemas and manage data flow between the server and the frontend.
• Utilize modern development workflows, including Git version control, CI/CD pipelines, and automated testing frameworks.
• Participate in peer code reviews, contributing to a culture of high standards and continuous learning.

Who You Are

• You are passionate about the JavaScript ecosystem and stay up-to-date with the latest trends in React and Node.js.
• You have a strong foundational understanding of data structures, algorithms, and clean code principles.
• You are eager to learn from senior engineers and take ownership of specific modules within a project.
• 1-2+ years of professional experience in Full Stack Development, with demonstrated expertise in:
• React.js and Next.js (Server-side rendering, Static site generation).
• Node.js and Express.js (Middleware, Routing, API design).
• Strong proficiency in TypeScript and ES6+.
• Experience with tools such as Redux, Context API, or Zustand.
• Familiarity with Tailwind CSS, Styled Components, or CSS Modules.
• Strong collaborative and communication skills (written and verbal), with the ability to discuss technical solutions in a team setting.

What Appnovation Offers

• Challenging and rewarding work with real impact
• Direct Access to Cutting-Edge AI Platforms
• Diverse and Inclusive Culture
• Growth opportunities for personal and professional development
• A collaborative and innovative work environment where your ideas are valued
• Exposure to exciting projects and high-profile clients
• Supportive work environment with access to company leaders
• Hybrid working model

What Benefits Appnovation Has to Offer 

• EPF
• Wellness Allowance
• ME Days
• Employee Assistance Programme
• Fertility and Menopause Leave

About The Role

The Senior Associate, Finance (Financial Reporting) supports the financial reporting, consolidation, and regulatory compliance functions within a fast-growing FinTech environment. This role ensures accurate and timely reporting while navigating complex financial products, digital transactions, and evolving regulatory requirements.

Key Responsibilities

• Prepare monthly, quarterly, and annual financial statements in accordance with IFRS. 
• Perform variance analysis and provide insights on revenue streams (e.g., transaction fees, interest income)
• Ensure accuracy and integrity of high-volume digital transaction data (e.g., payments, wallets platforms)
• Support regulatory reporting requirements (e.g., submissions to central banks or financial authorities)
• Assist in preparing reports for stakeholders & day-to-day operations and team management. 
• Work closely with Product, Operations, and Tech teams to understand financial data flows
• Manage and execute ad hoc assignments, strategic initiatives, and cross-functional projects as directed by management
• Supervise and guide team members to ensure performance targets are met
• Monitor workflow, productivity, and quality of output. 
• Identify and implement AI-driven tools to automate repetitive reporting tasks, enhance the analysis of high-volume digital transaction data, and improve the overall efficiency of the finance function.

Qualifications & Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Professional certification (e.g., CPA, ACCA, CA) preferred
• 4–7 years of experience in financial reporting, preferably in FinTech, banking, or audit
• Strong knowledge of IFRS (experience with financial instruments is a plus)
• Familiarity with digital payments, lending, or blockchain-based products is advantageous
• Experience with ERP systems and data tools (e.g., SAP, Oracle, SQL, Power BI) - Preferred
• Strong analytical mindset with ability to interpret large datasets
• High attention to detail in a fast-paced, high-growth environment
• Tech-savvy mindset with an interest in using AI productivity tools to streamline financial workflows, improve data accuracy, and support faster decision-making in a high-growth environment.

Key Competencies

• Financial reporting & consolidation
• Understanding of FinTech business models (payments, lending, wallets)
• Regulatory compliance awareness
• Data analytics and automation mindset
• Cross-functional collaboration (Finance + Tech + Product)

Reporting Line

Reports to: Associate Director

About the Position:

The Go-To-Market (GTM) Operations Specialist partners with regional Sales leadership to drive efficiency and execution. You will be the first line of support for process, tools, and analysis, removing distractions from revenue-generating activities. You represent regional needs to functions including Systems, Analytics, Sales Enablement, while leading the rollout and adoption of new GTM tools.

What You Will Do:

• GTM Strategy & Execution: Partner with Sales and Marketing leadership to implement and refine regional GTM strategies.
• CPQ & Deal Support: Provide daily front-line support for CPQ, assisting the sales team with creating quotes, managing approvals, and troubleshooting configuration issues.
• Contract Administration: Support end-to-end electronic signature process, providing support for sending and tracking DocuSigns to ensure timely deal closure.
• Pipeline & Forecast Management: Oversee sales lead, opportunity, and forecast management to maintain a clean and predictable revenue pipeline.
• Process & Tools Oversight: Document internal processes and oversee the day-to-day usage of GTM applications to ensure operational excellence and data integrity.
• Actionable Analytics: Collaborate with Reporting functions to track Sales/Marketing KPIs and provide insights that optimize business outcomes.
• Enablement & Onboarding: Work with Sales Enablement to ensure new hires have proper training plans, documentation, and system access.
• Lead Management: Monitor lead routing, assignment volume, and disposition; ensure marketing lead uploads and integrations are successful.
• Productivity Enhancement: Identify and implement improvements for workflows, training, and sales tools to boost field productivity.
• Technical Liaison: Serve as the primary technical bridge between regional sales teams and global technology administrators.

What We’re Looking For:

Minimum Requirements:

• Experience: 3–5 years in Sales, Marketing, or GTM/Revenue Operations with a deep understanding of the Sales/Marketing continuum.
• Tech Stack: Proficiency with CRM (Salesforce.com preferred) and CPQ tools. Experience with DocuSign and Marketing Automation (HubSpot preferred) is essential.
• Analytical Skills: Highly proficient in Excel and the Microsoft Office Suite for data-driven decision-making.
• Communication: Strong verbal and written skills with the ability to manage expectations in a complex, matrixed environment.
• Compliance: Familiarity with local compliance and privacy regulations as they impact GTM systems.
• Mindset: Independently motivated, outcomes-oriented, and a strong team player who operates with urgency.

Preferred Qualifications

• AI Expertise: Experience leveraging AI-driven tools to automate workflows, improve lead scoring, or enhance predictive analytics is a plus.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.
• Leverage AI tools to enhance integration efficiency, automate repetitive tasks, and improve troubleshooting and documentation processes.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background
• Familiarity with AI tools (e.g., ChatGPT, GitHub Copilot) to support coding, debugging, and productivity in technical workflows.

Analytics Intern (Bachelors) — Analytics Delivery Team (Malaysia Data Hub)  

Company: WPP Media  

 
Team: Analytics Delivery Team — Malaysia Data Hub  

 
Location: Malaysia (Hybrid/Onsite as per business need)  

 
Internship Type: Internship (Full-time preferred)  

 
Duration: Minimum 5–6 months  

About the Role  

WPP Media’s Analytics Delivery Team (Malaysia Data Hub) is looking for a Masters-level Analytics Intern to support reporting, dashboarding, and insight generation for business and media stakeholders. This is a hands-on role where you will build and improve Power BI dashboards, write SQL queries for data extraction/validation, and automate workflows using Python.  

Key Responsibilities  

• Build and enhance Power BI dashboards (DAX measures, data modeling, visuals, drill-throughs, performance optimization)  

• Write and optimize SQL queries to extract, validate, and transform data from multiple sources  

• Support analytics delivery by converting business needs into clear KPIs, reporting views, and insights  

• Use Python to automate data preparation, reporting workflows, and analysis tasks  

• Assist with data quality checks, reconciliation, and anomaly detection  

• Maintain documentation for dashboards, KPI logic, data definitions, and solution workflows  

• Collaborate with analysts, data engineers, and stakeholders in an agile delivery environment  

Required Skills (Must-have)  

• Strong Power BI experience (Power Query, DAX, data modeling, best-practice visual design)  

• Strong SQL skills (joins, aggregations, window functions, troubleshooting data issues)  

• Strong Python skills for data analysis/automation (Pandas, NumPy, scripting)  

• Good understanding of analytics concepts: KPIs, trends, segmentation, reporting logic  

• Strong attention to detail and ability to explain insights clearly to stakeholders  

Good to Have (Nice-to-have / Optional)  

• Experience with Google Cloud Platform (GCP)  

• Exposure to BigQuery (querying large datasets, optimization)  

• Familiarity with data pipelines / ELT tools (e.g., dbt, Airflow, etc.)  

• Exposure to AI/ML concepts (forecasting, classification, LLM-based analytics workflows)  

• Knowledge of digital/media metrics is a plus (campaign performance, audience analytics)  

Qualifications  

• Currently pursuing a Bachelors in Analytics / Data Science / Statistics / Computer Science / Engineering / Business Analytics (or similar)  

• Strong analytical mindset with problem-solving ability  

• Ability to manage tasks independently, meet deadlines, and work collaboratively  

What You’ll Gain  

• Real-world experience delivering analytics solutions in a global media organization  

• Mentorship from experienced analytics professionals  

• Opportunity to contribute to production dashboards and measurable business outcomes  

• Exposure to modern cloud analytics stack (depending on project requirements)  

#L1-Promoted

Senior Product Manager / Product Manager II

(SEA Expansion  -  International Growth)

ABOUT RAZORPAY

Razorpay is India’s leading payments and financial services platform, powering over 10 million businesses — from early-stage startups to Fortune 500 companies. We process >$200B annually across payment gateway, payroll, lending, and banking products, built on a relentless product-first culture.

Having established strong foundations in India, we are now expanding aggressively into Southeast Asia. This is not an incremental move — it is a full-scale, zero-to-one market entry with a mandate to build, sell, and win across the region’s most exciting payments markets.

We are already live in Malaysia and Singapore, rapidly growing within each country and also expanding to neighbouring countries in SEA. We are also expanding in the USA. 

THE OPPORTUNITY

Southeast Asia is one of the fastest-growing digital payments markets in the world — fragmented, underserved, and ripe for a product-led challenger. We are looking for a Senior PM who thinks and acts like a founder: someone who can roll up their sleeves, earn merchant trust from scratch, shape the product roadmap, and drive GTM — all at the same time. 

This is not a role for someone who wants to inherit a running playbook or looking for rules to operate. You will write the playbook. You will be equal parts product builder, market strategist, merchant evangelist, and growth hacker. If that excites rather than intimidates you, read on.

WHAT YOU WILL OWN

Zero-to-One Product Building

• Own the end-to-end product lifecycle for Razorpay’s SEA payments stack — from discovery and scoping all the way through launch and iteration.
• Identify and validate local payment methods, regulatory requirements, and merchant pain points that differ materially from India — and translate those into product requirements.
• Make fast, high-quality decisions with incomplete information; ship MVPs, instrument them, learn, and iterate at startup speed.
• Balance scrappiness in the short term with architectural discipline for the long term — build features that work across Malaysia, Singapore, and beyond, not just in one region. 

Go-to-Market Ownership

• You are not handing off to Sales. You own the GTM narrative, the positioning, the launch sequencing, and the feedback loop from market to product.
• Partner with BD, Sales, and Marketing to design merchant onboarding journeys, pricing structures, and segment-specific value propositions.
• Define and track product-led growth metrics — activation rates, integration success rates, time-to-first-transaction — and own the conversion funnel end-to-end.
• Represent Razorpay at merchant conversations, industry events, and fintech forums across the SEA region.

Merchant Intelligence & Insight Generation

• Be relentlessly in the field. Run merchant interviews, shadow integrations, sit in on support escalations — build a ground-up picture of what’s broken and what’s working.
• Synthesise qualitative merchant signals with quantitative funnel data to produce insights that actually change roadmap priorities.
• Build a structured merchant advisory loop: a network of anchor merchants across verticals who you can call, test with, and learn from on an ongoing basis.
• Proactively surface competitive intelligence — know what Stripe, 2C2P, PayMongo, and local incumbents are doing before the business team does.

Scalable, Principled Systems Thinking

• Design for the region, not just one market. Every feature, API contract, and integration pattern you spec should be extensible globally.
• Work closely with platform and infrastructure teams in India to ensure SEA builds are first-class citizens of the Razorpay architecture — not bolted-on exceptions.
• Maintain clear documentation of product decisions, market-specific exceptions, and the reasoning behind trade-offs, so future team members can build on your work confidently.

AI-Native Product Development

• Use AI tools — including coding assistants like Claude Code and Cursor — to move 10x faster: write and review SQL queries, prototype lightweight internal tools, automate spec generation, and stress-test your own PRDs.
• Embed AI-first thinking into the products you build: identify where LLMs, ML models, or intelligent automation can leapfrog legacy fintech approaches in SEA.
• Champion a culture of AI fluency in the SEA team — set the example that PMs who can code (even a little) and leverage AI tools are the baseline, not the exception.

WHO YOU ARE

Non-negotiables

• 6–9 years of product management experience, with at least 2 years in payments, fintech, or financial infrastructure.
• Prior zero-to-one or 0→1 experience — you have launched a product or entered a market from scratch, not just grown an existing one.
• Be based in Singapore or Kuala Lumpur, or willing to relocate. This is an in-person role, with 100% work from the office / onsite.
• Deep familiarity with the SEA payments landscape: local wallets, real-time payment rails (e.g. PayNow, DuitNow, PromptPay), acquiring ecosystems, and regulatory environments.
• Extraordinary written and verbal communication — you write PRDs, data decks, and merchant emails that are equally crisp and compelling.

Strong signals

• You have worked at a high-growth startup or payments company in SEA
• You have a working knowledge of API design, SQL, or scripting — and you actively use AI tools (Claude, ChatGPT, Cursor, or equivalent) to accelerate your work.
• You have personally closed or heavily influenced a major merchant partnership or enterprise deal, not just supported one.
• You have managed a cross-functional squad across time zones, working closely with engineers and designers based in a different country.
• You have experience with payment gateway / aggregator products: checkout flows, settlement, reconciliation, dispute management, or acquiring.

Mindset markers

• You are comfortable with ambiguity and write your own brief. You do not wait for a roadmap to arrive in your inbox.
• You have a bias for action: prototype first, ask for permission later (within reason).
• You are merchant-obsessed in a practical way — you get on calls, ride-alongs, and WhatsApp groups to understand what’s really happening.
• You are comfortable being the only PM in the room — and excited about it.

WHY JOIN RAZORPAY SEA

• Competitive compensation benchmarked to local market (Singapore or Malaysia) + equity.
• Direct access to Razorpay’s Founders and Senior Leadership - decisions happen fast.
• A genuinely global problem space: multi-currency, multi-regulator, multi-payment-method, and multi-culture in a single role.
• Access to Razorpay’s full product suite as a springboard — payment gateway, payroll, embedded finance, banking APIs.

HOW TO APPLY

• A short note (max 300 words) on: the single biggest gap you see in SEA’s payments market today, be it across SEA or very specific to Singapore, and how you would approach solving it if you joined Razorpay. Be very specific. 

About the Role

As a Full-Stack Developer / AI Design-to-Dev, you'll transform business ideas into production-ready applications using cutting-edge AI design tools and modern full-stack frameworks. With a strong bias toward frontend development, you specialize in the critical early stages—from concept through pre-totype to prototype—where design systems meet AI-augmented development. You're an expert at leveraging tools like v0.dev, bolt.new, and Lovable to rapidly generate components, then building out the complete stack to meet enterprise standards for accessibility, performance, responsive design, and scalability. You must be able to think fast, work outside the box, and have a passion for pushing the boundaries of what AI can achieve. You will join a team that thrives on experimentation, moving at a rapid pace from initial concepts through prototypes to production-ready applications.

Key Responsibilities

• Rapidly transform concepts into interactive prototypes using v0.dev, bolt.new, Lovable, and similar AI design tools.
• Build full-stack applications from prototype to production, with emphasis on frontend excellence and solid backend foundations.
• Ensure all components align with existing design systems (design tokens, color palettes, typography, spacing) and brand guidelines.
• Develop production-ready UI components using modern frameworks (React.js, Vue.js, Nuxt.js) with best practices for accessibility, performance, and responsive design.
• Design and implement RESTful APIs and backend services using platforms like Supabase to support frontend functionality.
• Work with databases (SQL and NoSQL) to manage application data efficiently.
• Implement authentication, caching strategies, and optimize application performance across the stack.
• Collaborate with UX Designers, AI Builders, and Innovation Leads throughout the development lifecycle.
• Leverage Figma and design system tooling to maintain component libraries and streamline design-dev handoff.
• Document design decisions and technical implementation in Jira as part of the ticket-driven workflow.

Qualification

• 2+ years in full-stack development with strong frontend expertise in modern UI frameworks (React.js, Vue.js, Nuxt.js). Bonus points if you have experience working in a startup or rapid prototyping environment.
• Desired experience with NodeJS and Express.
• Proven hands-on experience with AI design tools such as v0.dev, bolt.new, Lovable, or similar platforms.
• Experience with workflow automation platforms such as N8N.
• Strong track record of delivering production-grade full-stack applications.
• Solid understanding of backend development, including API design (REST, GraphQL), server-side logic, and database management.
• Experience with platforms like Supabase for rapid backend development and both SQL (PostgreSQL, MySQL) and NoSQL (MongoDB) databases.
• Deep understanding of design systems, design tokens, and component-driven development.
• Expert-level proficiency with Figma, including design system management and component libraries.
• Experience with CSS frameworks (e.g. TailwindCSS) and modern styling approaches.
• Strong collaboration and creative problem-solving skills.
• Experience with TypeScript and modern JavaScript/ES6+ features.
• Familiarity with cloud platforms (AWS, Azure, GCP) and deployment workflows.
• A portfolio showcasing full-stack applications you've built, including work with design systems and AI design tools.

What Appnovation Offers

• Challenging and rewarding work with real impact
• Growth opportunities for personal and professional development
• Exposure to exciting projects and high-profile clients
• Supportive work environment with access to company leaders.

What Benefits Appnovation Has to Offer 
● EPF
● Wellness Allowance
● ME Days
● Employee Assistance Programme

About Us

As part of its international expansion strategy, Razorpay acquired Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Curlec has since become an integral part of Razorpay’s vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey. 

NOTE: This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.

Roles and Responsibilities

As a Customer Success Executive at Curlec, you will play a pivotal role in ensuring the long-term success of our valued merchants using Curlec. Your daily responsibilities will encompass various aspects of customer satisfaction and engagement, including:

• Seamless Onboarding: You will take charge of the onboarding process for new merchants, collaborating with cross-functional teams to ensure that the merchant's onboarding experience is not only smooth but exceptional.
• Responsive Support: Promptly address merchant queries, providing effective solutions within defined Service Level Agreements (SLAs). Your responsiveness will contribute to a high level of merchant satisfaction.
• Internal Advocacy: Act as a dedicated advocate for our merchants within the company. You will gather, analyze, and deliver informed and quantified feedback to relevant teams to enhance the merchant experience.
• Tools and Collaboration: Utilize state-of-the-art Customer Success tools and work closely with the broader Success team to maintain a consistent and exceptional level of service for our merchants.
• Issue Management: Coordinate and manage critical issues by collaborating with our Operations and Engineering teams. Your ability to drive resolutions will be crucial in maintaining high merchant satisfaction.
• Process Refinement: Collaborate closely with the Head of Customer Success to continuously refine and improve operational processes, ensuring efficiency and a customer-centric approach.

Requirements and Qualification

• Bachelor's degree in any field. Preferably 1 - 2 years of experience in Customer Service/Success from banking/fintech/IT industry.
• Fresh Graduates are welcome to apply.
• Ability to speak in mandarin is a must
• Enjoys solving problems but prefers preventing them.
• Having a proven track record in understanding complex problems and providing suggestions and solutions to those problems.
• Enjoys building and developing relationships with clients and internal stakeholders.
• Having a strong business acumen will help in your solutioning with clients.
• An ability to stay organized and calm, even in fast paced high pressure situations.
• Self-driven to do your best in any environment and circumstances.
• Experience in prioritizing your time between multiple issues which vary in urgency.
• A strong belief that clients should be at the forefront of our efforts and a commitment to delivering great support and service.
• Strong communication skills are imperative in this role, your ability to convey information clearly and effectively will facilitate successful client interactions, internal collaboration, and process improvements.

About Us

As  part of its ambitious growth strategy in Southeast Asia, Razorpay acquired Curlec in Malaysia. Since making the acquisition, Curlec by Razorpay has received an acquiring license by Bank Negara and is a registered member of Paynet. The Malaysia market presents a unique opportunity for Curlec by Razorpay due to its rapid digitalization and growing e-commerce ecosystem. Curlec aims to become the preferred payment partner for businesses across Malaysia, offering them the same level of reliability, security, and convenience that has made Razorpay a trusted name in India. We also live in Singapore with plans of expansion to Thailand, Indonesia and the rest of SEA.

NOTE: This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Responsibilities 

• This Individual should have a deep understanding of the entire product suite.
• Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
• Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
• Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants.
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and merchants.
• Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards.
• Read and respond to integration and platform documents shared by prospective customers.
• The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
• In the case of product customisation requests from the clients, he/she would help validate the requirements.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
• Strong expertise in REST APIs.
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background.
  
  

Location & Commitments

• Permanent full time role based at our office -  Kuala Lumpur (Mondays to Fridays)

About the Role

As a Technical Account Manager (TAM), you will play a pivotal role as the dedicated primary point of contact for all technical and product-related activities post Go-live for our Super Enterprise Merchants. Your responsibility will extend to building and nurturing strong relationships with customer technical contacts, addressing challenges, and transforming them into advocates for our products.

Roles and Responsibilities

• Product Expertise: Develop in-depth knowledge of Razorpay’s Curlec products, with a strong focus on their technical aspects.
• Customer Success & Retention: Deliver a white-glove service experience, ensuring merchants gain maximum value from Razorpay Curlec’s offerings.
• Merchant Management: Act as the dedicated point of contact for key merchants, ensuring smooth onboarding, technical stability, and ongoing support.
• Technical Advisory: Provide deep technical expertise on Razorpay’s products, guiding merchants on best practices, integration improvements, and optimization strategies.
• Issue Resolution & Escalations: Proactively monitor merchant transactions, identify anomalies, troubleshoot issues, and collaborate with Engineering/Product teams to resolve escalations.
• Proactive Monitoring & Optimization: Analyze payment trends, identify potential failure points, and implement solutions to improve success rates and performance.
• Stakeholder Collaboration: Work closely with Product, Engineering, and Support teams to influence roadmap decisions based on merchant feedback and technical insights.
• Strategic Guidance: Educate merchants on Razorpay’s latest features, compliance updates, and industry best practices to enhance their payment experience.
• Documentation & Process Improvement: Maintain detailed documentation, create knowledge bases, and contribute to process enhancements to improve merchant efficiency.

Requirements and Qualification

• Bachelor’s degree in Computer Science or equivalent experience.
• 3+ years of work experience as a technical consultant, software engineer, support engineer or partner/sales engineer.
• Preferred experience in Account Management, Customer Success, or SaaS product.
• Technical Expertise: Understanding of APIs, webhooks, SDKs, payment gateways, and banking/payment flows.
• Problem-Solving: Strong analytical skills to diagnose and troubleshoot technical issues effectively.
• Stakeholder Management: Ability to manage relationships with merchants, internal teams, and external partners.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in simple terms.
• Project Management: Experience in handling multiple accounts, prioritizing tasks, and driving resolutions within tight timelines.
• Preferred Experience: Exposure to fintech, banking, or payments industry is a plus.
• Language Proficiency (Added Advantage): Proficiency in Chinese (Mandarin/Cantonese) is a plus

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.    

As the global standard for process intelligence and automation, we’re trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.   

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.   

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our developers are process experts, creating the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious, and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products.  

About the Role: 

In this role, you’ll be responsible for designing and implementing robust full stack solutions using modern web technologies, with a strong emphasis on scalable, maintainable code. You’ll contribute to the continuous improvement of our platforms by driving best practices in code quality, testing, automation, and performance optimization. This is a great opportunity to work on impactful systems that enhance workflow automation and significantly improve business efficiency for hundreds of thousands of users.   

Your contribution will be: 

• Code with Purpose: You design and implement complex features with clean, efficient, and scalable code, acting as a primary resource for maintaining and enhancing critical systems.  
• Technical Problem-Solver: You dive into the details, resolving challenges head-on and delivering practical, hands-on solutions that drive results.  
• Team Knowledge Sharer: Beyond excelling in your technology stack, you embrace new tools quickly and share insights to uplift the team’s technical capabilities and productivity.  
• Collaborative Coder: You actively participate in code reviews, offering actionable feedback and collaborating on technical approaches to deliver the best outcomes.  
• Proactive Contributor: You’re deeply involved in daily team ceremonies, like stand-ups, sprint planning, and retrospectives, and consistently provide updates and seek input when needed.  
• Focused on Delivery: Known for getting things done, you balance writing quality code with the practicalities of shipping it efficiently, ensuring the team’s goals are met. 
• Lead & Share Knowledge – Stay ahead of the curve with emerging technologies and mentor teammates, boosting overall team efficiency and expertise. 

To be successful, we think you need: 

• Proven Experience: 7+ years in software engineering, with a strong track record of delivering clean, high-quality code.  
• Technical Expertise: Proficient in full stack development with experience in front-end frameworks like React, back-end development using C#, .NET 6/above, and Cloud technologies like Azure, CosmosDB, Kafka etc.
• Effective Communicator: Excellent communication skills to collaborate across teams and lead impactful engineering conversations.  
• Technical Leadership: Ability to guide technical discussions, drive decisions, and mentor peers when needed.  

What’s in it for you?  

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. 

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including  

• Global Gratitude and Recharge Days 
• Hybrid working model 
• Flexible, paid time off policy 
• Employee wellness programs and counseling resources 
• Meaningful peer recognition and awards 
• Paid parental leave 
• Invention/patenting assistance 
• Community impact, paid volunteer time, and opportunities 
• Intercultural learning and celebration 
• Multiple tools through which to learn and grow, and an incredible global community  

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.

RAPP Kuala Lumpur is looking for a SFMC Developer to join our award-winning team!

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

Role Description

This is a full-time on-site role for SFMC Developer located in WP. Kuala Lumpur. As an SFMC Developer, you will be responsible for designing, developing, and implementing custom solutions on the Salesforce Marketing Cloud platform. The primary focus of this role is to enhance the functionality and performance of the marketing automation tools within the Salesforce ecosystem. The SFMC developer works closely with stakeholders to understand their business needs and translate those needs into technical solutions.

Key Responsibilities:

• Design, build, and implement custom solutions on the Salesforce Marketing Cloud platform, with specific focus on email-related journeys,
• Develop custom scripts, triggers, and APIs to enhance the functionality and performance of the marketing automation tools,
• Collaborate with stakeholders to understand their business requirements and translate those into technical solutions,
• Debug, troubleshoot, and resolve technical issues related to SFMC,
• Test and validate the SFMC solutions to ensure they meet business requirements and technical specifications,
• Stay up to date with the latest developments in Salesforce Marketing Cloud and related technologies,
• Document SFMC solutions and processes to ensure knowledge sharing and ease of maintenance.

You must demonstrate knowledge, skills, and fluency in email marketing best practices. This includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud email application. You should have hands-on experience as a full-stack developer for Marketing Cloud creating personalized, dynamic messages and landing pages. You should be fluent in Marketing Cloud scripting languages, experienced with data configuration, manipulations and advance segmentation, and familiar with SFMC reporting and analytics capabilities.

Additional responsibilities include but not limited to:

• Salesforce Marketing Cloud implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations, Lead requirements gathering, solution design, and writing statements of work,
• Communicate project concepts and outcomes to clients and other project stakeholders,
• Design and implement, for automated email/mobile journeys using Email Studio, Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further,
• Strong understanding of digital marketing KPIs, such as email marketing, PPC and other marketing conversion metrics,
• Experience in reporting and analyzing email activity using Email Studio reports and Journey Builder. Ideally, proficiency with Data Views and Discover Reports within Analytics Builder, Einstein Engagement,
• Design and/or build integrations between Marketing Cloud and 3rd party applications or data sources,
• Conduct user training and actively promote user adoption of Marketing Cloud,
• Track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines. Excellent problem-solving and analytical skills.
• Good understanding of marketing automation concepts and best practices. • Strong communication and collaboration skills.

Qualifications and Experience

• Ability to work with clients to design customer journeys, and associated data models
• Extensive experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Journey Builder and Automation Studio, and ideally also Cloud Pages and Mobile Studio
• Understanding how to build a custom preference center
• Conceptual understanding, to be able to establish data models, work with API’s and configurations
• Knowledge of 1+ of the 6 programming languages in SFMC: AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL (andQuery Studio experience) or Guide Template Language)
• Experience with Salesforce CRM (Sales & Service Cloud, Communities)
• A bachelor's, postgraduate degree or professional qualification
• Minimum 5 years of experience in a similar role
• Preferable experience in: Salesforce CDP, Datorama, Informatica/Jitterbit/Talend/Dell Boomi, Interaction Studio, Commerce Cloud, Salesforce CDP, Advertising Studio, Social Studio, Experience with Google Analytics (360), PPC Advertising

Skills and Competencies

Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.
• Salary range from MYR60,000 - MYR108,000 per annum

Position Overview

The Shopify Developer is the technical engine behind our global digital storefronts. You will manage the technical evolution of both our B2B and Retail platforms, ensuring they are fast, accessible, and optimized for conversion. This role is central to our global expansion; you will spearhead the implementation of Shopify Markets and customize theme logic to meet the unique needs of international territories. We are looking for a self-motivated problem solver who bridges the gap between creative design and high-performance code.

Key Responsibilities

Theme Development & Optimization

• Build & Launch: Develop high-fidelity, responsive landing pages and custom theme sections to support marketing campaigns.
• Performance Engineering: Implement code-level improvements to enhance site speed (Core Web Vitals) and ensure full ADA compliance across all digital touchpoints.
• Technical SEO: Maintain best-in-class search visibility through optimized Liquid templates and structured data (JSON-LD).
• B2B & Retail Logic: Develop and maintain distinct theme customizations that cater to the different shopping behaviors of our wholesale and retail customers.

Global Expansion (Internationalization)

• Shopify Markets: Lead the technical setup and configuration of Shopify Markets to support multi-currency, multi-language, and regional content.
• Localization Logic: Architect theme solutions that adapt seamlessly to regional requirements without compromising global site stability or customer experience.

Collaboration & Code Quality

• Cross-Functional Partnership: Work closely with Marketing and Operations to translate business goals into technical solutions.
• Code Reviews: Actively participate in peer code reviews to ensure maintainability, security, and adherence to best practices.
• Documentation: Maintain clear documentation for custom integrations and theme modifications.
• Maintenance & Troubleshooting: Act as the first line of defense for support requests and bug fixes, identifying root causes to prevent recurrence.

Qualifications

Required:

• Core Stack: Strong foundational programming logic; you understand how to structure data and build for scalability, not just 'making it look right'. Exceptional proficiency in HTML, CSS, and JavaScript (Vanilla/ES6).
• Resourcefulness: Resourceful and autonomous; you are the type of developer who consults documentation, experiments with APIs, and finds the 'why' behind a bug before asking for a solution.
• Growth Mindset: A documented history of being a self-motivated, fast learner. You aren't afraid to dive into the "unknown" and enjoy tackling complex technical puzzles.
• Project Execution: A proactive self-starter who excels in an evolving roadmap. You enjoy seeing your work go live quickly and can effectively prioritize multiple workstreams to meet milestones during busy launch windows.
• Hybrid Collaboration: Strong verbal/written English. While based in Malaysia, you must be comfortable working primarily via Google Meet and chat, collaborating with stakeholders across different time zones.
• AI-Augmented Development: An active interest in the evolving landscape of AI-powered development. You are open to experimenting with agentic code editors like Cursor and understand how to leverage AI for debugging and documentation without compromising on fundamental engineering principles. 

Preferred:

• Shopify Experience: 1+ years of professional Shopify development experience (Liquid, JSON schema, Shopify APIs).
• Full-stack development experience
• Code Portfolio: A portfolio or GitHub that demonstrates clean code and creative problem-solving (even if it’s not Shopify-specific).
• Modern Tools: Experience with React, version control (Git), and CI/CD workflows
• Global Collaboration: Experience working with distributed teams across varying time zones.

Work Environment & Schedule

• Digital Presence: This role is based in Malaysia but operates as part of a global team. You must be comfortable working primarily via video conferencing (Google Meet) and async communication (Google Chat).
• Schedule: Generally follows standard business hours in Malaysia, with the professional flexibility to overlap with international stakeholders and meet critical project deadlines.
• Equipment: Frequent use of a computer and digital tools for extended periods.

Additional Expectations

• Ownership & Accountability: You take pride in the stability and performance of our global storefronts, maintaining 100% accountability for the code you ship to production.
• Solution-First Thinking: You don’t just patch a bug; you investigate the root cause and implement long-term fixes that improve the overall health of the codebase.
• Continuous Learning: You stay curious about the evolving Shopify ecosystem and emerging web technologies, proactively suggesting ways to modernize our stack.
• Integrity & Confidentiality: You uphold high standards regarding the security of our customer data, proprietary logic, and upcoming product launches.

We are looking for a Full Stack Developer with 5 years or more experience who is skilled in data, SQL, 3rd party API integrations, and overall systems thinking. This role will be responsible for working in the Palantir development system to build out business processes and tools for internal users. The ideal candidate will have experience in building and scaling backend systems, working with databases, and some experience making front–end applications. Additionally, experience with financial reporting or accounting data is a major plus.

Key Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Palantir databases, functions, and applications.
• Manage and optimize the Palantir integrations to ensure data synchronization and security.
• Collaborate with stakeholders to meet project goals, both within the development team and within the company.
• Troubleshoot and debug complex technical issues to maintain high-quality business operations.
• Document processes and workflows to support future development and scalability.
• Work with end users to ensure adoption and continuous improvement.

Qualifications:

• 5 years or more of backend development experience.
• Proficient in TypeScript and Python
• Familiarity with database systems and data modeling (SQL, etc.).
• Experience integrating backend systems with third-party platforms (Palantir preferred).
• Understanding of RESTful APIs and microservices architecture.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Excellent communication and teamwork skills.
• Excellent English speaking and writing skills.

Compensation:

• Salary Range: MYR108,000 - 144,000 per annum (commensurate with experience)

Nice to Have:

• Experience with Accounting data or software, understanding of accounting principles and terminology
• Experience generating Financial reports in an analytical capacity
• Experience with implementation of an ERP system, especially Sage Intacct
• Experience with Spark and/or Pandas python libraries
• Experience with cloud platforms (Supabase, Azure, Google Cloud).
• Experience with frontend technologies (React).
• Familiarity with pickleball and a passion for sports technology.

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.