【応募時の注意事項 / Application Requirement】

本ポジションへ応募いただく際は、日本語および英語両方のレジュメ（履歴書・職務経歴書）の提出が必須となります。
When applying for this position, submission of both a Japanese and an English resume (CV) is required.

【役割概要】

エディトリアルマネージャーは、PlayStation Storeを“毎日訪れたくなる場所（Daily Destination）”へ進化させるための重要なポジションです。EditorialチームのDirector直下で、グローバルのエディトリアルプログラムの実行をリードし、各リージョンに共通する企画・基準・運用の整備と改善を推進します。

日々/週次のエディトリアルコンテンツ編成から、部門横断の調整、インハウスデザインチームへの制作依頼、データを活用した最適化まで、グローバルにインパクトを与える“エディトリアルプログラム”を推進する役割です。ベストプラクティスの確立、イノベーションの推進、グローバル基準に基づく編集プロセスの改善やその支援、また再現性の高い運用設計を通じて、世界1億人以上のプレイヤーに向けたストア体験の質を高めていきます。

プロダクトチーム、デザインチーム、マーケティング、ストアオペレーション、各地域のチームと密に連携し、PlayStationエコシステム全体で一貫性があり、タイムリーで、インパクトのあるエディトリアルを届けます。

また、グローバル責務に加えて、日本のPlayStation Storeにおけるエディトリアルの企画・編成・実行を担い、グローバル戦略を日本市場に最適化して展開すると同時に、日本市場ならではのインサイトをグローバルへ還元します。

【主な業務内容】

リーダーシップ／推進

• PlayStation Store内の各種セクション、ページやバナーにおける、グローバルエディトリアルプログラムの運用・実行をリード

• EditorialチームのDirectorと連携し、チームのビジョンを具体的なコンテンツ、運用や機能への落とし込み

• 各地域のEditorialチームメンバーに対するガイダンス、コーチング、サポート（日本オフィスにいる関連ステークホルダーとの密な連携を含む）

エディトリアルの企画・実行

• 日次/週次のエディトリアルコンテンツの企画、ゲームコンテンツキュレーション、バナー制作など企画の具体的な実現および実行を推進

• グローバルのコンテンツカレンダーを管理・改善し、リージョン間で可視性、整合性、品質を担保（本役割では、日本市場を重点市場として注視）

• システム開発のプロダクトチーム、デザインチーム、マーケティング、ストアオペレーションなどと協業し、ストア上に掲載されるクリエイティブやコピーがガイドラインに沿って期限内に準備されるよう、関連部門と連携

グローバル連携／ローカライズ

• 日本、イギリスやアメリカなどの地域リードと連携し、一貫性のあるグローバル施策を実行

• 各地域の特性や文脈に合わせたローカル最適化（単なる翻訳ではなく、意図・体験のコミュニケーションのローカライズ）を推進

• 日本市場における主要なエディトリアル窓口として、グローバル計画の日本展開をリードし、日本側の視点や意図がグローバルの意思決定に反映されるよう働きかけ

• グローバル計画と地域の販促/季節施策/優先度の整合を取り、複数タイムゾーンに跨る関係者と円滑に連携

ガイドライン／品質管理／プロセス改善

• エディトリアルクリエイティブガイドライン、トーン&マナー、品質基準の策定・展開を支援

• グローバル/日本双方のユーザーを意識した編集判断を行いながら、ブランド整合性を維持

• ワークフロー、ツール、計画の継続的改善を推進

• コンテンツの正確性・魅力・インクルーシブ性を担保し、ブランド/法務要件に準拠

データ活用／改善・実験

• Analytics & Insights（分析・レポーティング）チームと連携し、エディトリアル施策のパフォーマンスを評価

• 日本を含む各リージョンのインサイトから、最適化、A/Bテストなど反復的改善の機会を発掘し、グローバルに展開

• “毎日訪れたくなる場所（Daily Destination）”実現に向け、PlayStation Store上での新しい表現や体験（例：新しい表示ページやセクション、クリエイティブフォーマット、ストーリーテリング）の開発を支援

【応募資格】

必須

• ゲーム業界における、エディトリアル／デジタルパブリッシング／コンテンツ戦略／プログラムマネジメント等の経験：6〜10年以上

• 高い編集判断力・ライティング力（ナラティブ設計、キュレーション、ユーザー中心のコンテンツ設計）

• 複雑なコンテンツ制作〜掲載パイプラインや進捗プロセスを管理し、高品質なデリバリーを継続できる能力

• 部門横断・グローバル環境での推進力（タイムゾーンを跨ぐ調整を含む）と、成果に向けて主体的に関係者を巻き込み推進できる高いコミュニケーション能力

• デジタル配信プラットフォームやゲーム・エンタメ業界の最新トレンド、PlayStationオーディエンスへの深い理解（日本市場への理解を含む）

• データを用いて意思決定や改善につなげられる分析的思考

• 日本語・英語ともにネイティブレベル

歓迎

• グローバル／複数地域環境でのチームマネジメント、またはメンタリング経験

• 新しいコンテンツフォーマットや表示ページ等の立ち上げ、データに基づいた改善経験

• スピーディーな意思決定や変化のある環境で複数案件を並行しながら優先順位を調整し成果を出した経験

【このポジションの魅力】

本ポジションは、グローバル基準の中で日本市場の文脈を活かしながら、1億人以上のプレイヤー体験に直接影響を与えるエディトリアル設計に携わる機会です。
データとクリエイティビティの両面からストア体験を磨き込み、実行力で価値を生み出したい方を歓迎します。

【Role Overview】

The Editorial Manager plays a key leadership role in building the PlayStation Store into a true daily destination for players. Sitting directly below the Director, Editorial, this role oversees the execution of global editorial programs and helps shape planning, standards, and workflows across regions.

You will manage core elements of the global editorial engine — from daily and weekly programming to cross-functional coordination, creative briefing, and data-led optimization. You’ll help establish editorial best practices, support innovation, and mentor the wider Editorial team as we elevate the Store experience for more than 100 million players worldwide.

This is a highly cross-functional role, partnering with Product, Creative, Marketing, Store Operations, and global regional teams to ensure cohesive, timely, and impactful editorial delivery across the PlayStation ecosystem.

In addition to its global remit, this role owns editorial planning and execution for the Japan Store, translating global strategy into locally resonant experiences while feeding Japan-specific insights back into worldwide initiatives.

【What You’ll Be Doing】

Leadership & Ownership

• Lead day-to-day execution of global editorial programs across PlayStation Store surfaces.

• Serve as a key editorial leader, supporting the Director, Editorial in driving vision into operational reality.

• Provide guidance, coaching, and support to Editorial team members and contributors across regions, including close partnership with Japan-based stakeholders.

Editorial Program Delivery

• Oversee creation, curation, and delivery of daily and weekly editorial content, highlights, and narratives across global Store surfaces.

• Manage and refine global content calendars, ensuring visibility, alignment, and quality across regions, with particular attention to Japan as a key market.

• Collaborate with Marketing, Creative, Product, and Store Operations to ensure assets and copy meet PlayStation standards and deadlines across all regions.

Global Coordination

• Partner with regional leads (including Japan, UK, and USA) to execute coherent global programs, adapt content for local relevance, and surface regional insights that can inform global planning.

• Act as a key editorial point of contact for Japan, ensuring global plans are effectively translated for the market and that Japan-led perspectives are represented in global discussions.

• Ensure alignment between global plans and regional publishing priorities, promotions, and seasonal beats.

• Maintain strong relationships with cross-functional partners across global time zones.

Standards, Process & Quality

• Help define and roll out editorial guidelines, tone-of-voice frameworks, and quality standards for global Store surfaces.

• Apply cultural judgment and market awareness when reviewing or shaping content for global and Japanese audiences, while maintaining consistency and brand integrity.

• Drive continuous improvement across workflows, tooling, and planning rhythms.

• Ensure editorial content is accurate, engaging, inclusive, and aligned with brand and legal requirements.

Insights, Data & Experimentation

• Partner with Analytics & Insights teams to evaluate performance of editorial content and programs across global and regional surfaces.

• Use insights from Japan and other regions to identify opportunities for optimisation, A/B testing, and iterative improvement at a global level.

• Support development of new editorial surfaces, formats, and storytelling approaches that advance the Store’s daily-destination vision.

【What We’re Looking For】

• 6–10+ years experience in editorial, digital publishing, content strategy, or program management in the video games industry.

• Experience managing or mentoring editorial teams or content owners in global or multi-region environments is a strong plus.

• Strong writing and editorial judgment, with experience shaping narratives, curation, and player-centric content.

• Proven ability to manage complex content pipelines and deliver consistently at high quality.

• Experience operating in cross-functional, global environments; confident communicator across teams and time zones.

• Deep understanding of gaming culture, trends, and the PlayStation audience, with familiarity with Japan as a key market.

• Analytical mindset and comfort using data to inform decisions and program improvements.

• Highly collaborative, detail-oriented, and able to thrive in a fast-paced environment.

Company Introduction  

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview  

Rocket Now (CP One Japan) is looking for an experienced Senior Product Manager for Japan Market Product.

This is an exciting and demanding role, where you will own and co-create key Japan market capabilities, intellectual property and know-how with other world-class product managers, engineers, scientists and business stakeholders.

As a product manager, you will define and build key components for a new on-demand logistics network where tens of thousands of stores can tap into to serve a wider Customer base. This will be a nationwide network with thousands of couriers. You will cooperate with the operations partner to create best practices and convert feedback into features.

What You Will Do 

• Own the product vision, strategy, roadmap and KPIs of a specific area of the Rocket Now customer’s shopping experience.
• Have a deep understanding of the Customer and provide the Voice of the Customer
• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics
• Identify opportunities to improve purchase conversion by removing any friction points in the end-to-end shopping experience
• Inspire the team with the product vision and work cross-functionally to bring the product to life
• Work with business stakeholders to drive growth of our Customer, Store, and Courier bases
• Build a best-in-class shopping and logistics experience for the mobile app and website

Requirements

• Business level Japanese and English communication proficiency
• 5~10+ years of experience in product management, including developing, delivering and executing on a strong product vision
• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
• Demonstrated ability to work with cross-functional teams and manage multiple projects
• Sound business judgment and proven ability to effectively communicate and influence others

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Accountant | CASETiFY Japan

・Position: Accountant
・Location: Tokyo, Japan
・Department: Finance
・Reporting Line: Finance Manager

Position Overview

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. 

CASETiFY Japan is seeking an Accountant to support accounting and financial operations and ensure efficient internal processes.

This role reports directly to the Finance Manager and is responsible for supporting daily accounting operations, monthly and year-end closing, and financial reporting activities. The position also involves collaboration with global teams, providing opportunities to work in an international environment and gain exposure to cross-border finance operations.

Key Responsibilities

Monthly & Year-End Closing

• Prepare invoices, bills, and journal entries in the ERP system for financial closing
• Support monthly and year-end closing processes
• Manage accounts payable and accounts receivable
• Maintain fixed asset records and other balance sheet items
• Prepare raw data for store P&L updates
• Reconcile intercompany transactions
• Support Finance Manager in improving inventory-related processes

Financial & Non-Financial Reporting

• Support data compilation for financial reporting submissions
• Assist in preparing non-financial reports required by global teams

Tax Filing Support

• Prepare fixed asset listings in coordination with retail and back-office teams
• Support documentation required for annual tax filings

Budgeting Support

• Assist in budget preparation and analysis processes led by the Finance Manager

Other Responsibilities

• Handle ad hoc tasks related to finance and accounting as required

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• More than 3 years of relevant experience in accounting, finance, or taxation
• Proficiency in MS Excel and accounting systems (ERP experience preferred)
• Strong communication and teamwork skills
• Business-level proficiency in both Japanese and English
  (English reading and writing skills are essential)

Why Join CASETiFY

As part of the Finance team in Japan, you will support the financial operations of a growing business.

Working directly with the Finance Manager, you will gain hands-on experience across core accounting functions, while collaborating with global teams in a cross-border environment.
In a dynamic and diverse organization, you will have the opportunity to apply your expertise while taking on new challenges.

Keeper is hiring a talented Human Resources Generalist dedicated to our APAC region to join our People Team! Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting our employees and managers as we continue to scale the organization.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

The APAC Human Resources Generalist will report to our Senior Director of Global Human Resources and play a key role in supporting the full employee lifecycle. This role will be responsible for supporting the larger global people team and the organization by implementing and administering local APAC HR programs and policies. This opportunity involves applying a mix of people and technical skills in facilitating processes across HR, payroll, benefits and compliance. This individual will serve as a liaison between employees and management, providing guidance and support on various HR-related matters. 

The ideal candidate works well both independently and as part of a larger global team, autonomously performs routine tasks and applies creative problem solving skills to continuously improve efficiency.

Responsibilities

Human Resources

• Collaborate cross-functionally to facilitate and support people processes and initiatives with a focus on continual improvement and a positive employee experience
• Ensure full compliance with Japanese labor laws and local employment regulations - by implementing, monitoring, and continuously updating HR policies, procedures/practices
• Provide guidance to managers and employees on statutory requirements, mitigate compliance risks, and partner with Internal and external Legal counsel to address regulatory changes and audits
• Own and manage the APAC new hire onboarding process including generating offer letters, initiating pre-employment screening, organizing and conducting new hire orientation, continually refreshing the HR onboarding content, administering onboarding surveys and supporting managers in facilitating onboarding check-ins
• Coordinate with the larger HR team to roll out the APAC portion of the monthly performance management process including launching the process in the human resource information system (HRIS), monitoring and managing progress and preparing compensation planning spreadsheets
• Process APAC employee changes such as promotions, transfers, and terminations and maintain accurate employee data in the HRIS
• Prepare reports on HR metrics, such as turnover and headcount, and fulfill ad hoc reporting requests
• Various general HR activities, such as separation conversions/offboarding, exit interviews and employee relocations
• Interact with employees and managers to provide basic employee relations support and manager coaching
• Promote a positive work environment through employee engagement initiatives and communication strategies
• Assist with HR projects and initiatives as assigned
• Potentially assist with covering General HR matters and Payroll for other APAC regional EoR (Employer of Record) set ups, including Australia, as we grow
• Communicate with Japanese and English speaking employees, vendors, and stakeholders, both verbal and written

Payroll

• Support Japan payroll processes by entering payroll changes, ensuring timesheet completion & accuracy, conducting payroll audits and providing an initial review of the payroll preview
• Prepare data input for anniversary, promotion and compensation changes
• Facilitate the ongoing tracking and management of PTO usage
• Assist in disseminating sales incentive plans and commissions statements
• Document and notify employees and managers of promotion and compensation changes
• Assist with payroll tax, unemployment reporting and other tracking requirements 

Benefits

• Provide general APAC benefits support including fielding first-level employee benefits questions, maintaining benefits marketing materials and compliance
• Coordinate employee communications, monitoring active enrollments and providing reporting support
• Assist with annual Health Check tracking, payment processing and facilitation

Compliance

• Assist with regular updating of APAC related HR policies, process documentation and maintenance of employee files
• Work as a trusted advisor on all Japanese related HR and Employment law matters (and when necessary, a liaison with outside legal counsel)
• Maintain employee records and in compliance with applicable local laws and regulations
• Serve as the APAC HR liaison with the information security team to facilitate the implementation of compliance best practices and track the completion ongoing compliance training
• Assist with all compliance and audit-related reporting requests

Recruitment

• Support full-cycle recruitment for Japan and APAC roles in partnership with the global recruiting team, coordinating hiring processes (interview scheduling, communicating with internal stakeholders, etc.) and ensuring a seamless, locally relevant candidate experience
• Collaborate with the global Talent Acquisition team to leverage relevant Japan and APAC recruiting channels (e.g., agencies, job boards, referrals) and strengthen a regional talent pipeline aligned with global hiring strategies
• Ensure compliance with Japanese labor laws and company policies while providing local market insights and tracking hiring metrics to inform global hiring efforts

Job Requirements

• 2-5 years experience in HR roles, with a focus on payroll, benefits and legal compliance
• General knowledge of Japanese HR laws, regulations, and best practices
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency in HRIS (Human Resources Information Systems) 
• Baseline knowledge of Excel and GSuite
• Strong problem-solving skills and attention to detail
• Exceptional organizational and time management skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Team player with a collaborative and proactive approach
• General flexibility and adaptability to change
• Flexible schedule (occasionally required to flex hours to accommodate US time zone aligned meetings) 
• Ability to go into our Tokyo office headquarters 5 days a week

Preferred Requirements

• Bachelor’s degree in human resources, business administration, psychology, or related field
• GHR-P, CHRP, SPHRi, HRIP, JHRS, HRAI or any other applicable HR Certification (any level)
• Experience working with ATS (Applicant Tracking Systems) and LinkedIn Recruiter
• Strong MS Office skills (Excel/Word in particular)
• Experience with Japanese Labor and Employment Law litigation support 

Keeper Security, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Salary, non-managerial

Description

Keeper is seeking a highly motivated Inside Sales Representative to join our APAC B2B sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new client relationships in this pivotal role!

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

At Keeper, the Inside Sales Account Representatives are responsible for driving new business within an assigned geography or vertical. This is a quota carrying and revenue generating position that reports to our Manager of Inside Sales. This role involves complex selling within a sales cycle period. You will gain a deep understanding of our frontline sales strategies while creating a vision that inspires customers to utilize Keeper as a trusted resource.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Target new customers through cold outreach and lead generation campaigns via phone calls and emails
• Manage full sales cycle
• Communicate in Japanese and English, both verbally and in writing
• Balance scheduling sales meetings with new clients on a weekly basis
• Ensure all customers are on an active Keeper contract
• Build and create a constant pipeline of prospect customers to scope
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Participate in cold call/role play activities and shadow cold calls with colleagues
• Develop relationships with prospect customer contacts
• Utilize additional sales resources to target and identify new business targets
• Leverage Salesforce.com database to accurately reflect pipeline and account activity
• Facilitate the proposal review process for new business opportunities

Requirements

• 3+ years of software sales experience
• Must be bilingual in Japanese and English, with excellent verbal and written communication skills
• Experience selling identity access management solutions, including PAM (privileged access management)
• An accomplished track record of selling software into IT organizations
• Salesforce experience
• Web-conference demo experience
• A track record of exceeding sales quotas
• A positive mindset, team-oriented, results driven, and organized
• Deadline and detail oriented
• Experience managing full sales cycle

Preferred

• Bachelor’s degree
• Cybersecurity experience
• Experience or knowledge of the Information Security industry is highly desired
• Excellent problem-solving skills
• Proficiency with Microsoft Office & Google Suite programs
• Experience working with a Customer Relationship Management tool is preferred, expertise with Salesforce.com is highly desired

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper is hiring driven Customer Success Managers to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper Security

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

Join an elite group of proven performers and highly successful Customer Success professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Communicate in Japanese and English, both verbally and in writing
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Requirements 

• 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com
• Experience working in IAM industry is a plus
• Undergraduate degree preferred (BA/BS)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper is seeking a motivated Affiliate Marketing Manager to join our global marketing team. This role will be based in Japan and will focus on driving affiliate marketing efforts across the APAC region. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and manage communications with our affiliate partners. You’ll play a key role in establishing Keeper’s brand voice, highlighting product features, and optimizing marketing strategies to maximize visibility and impact.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

For this Affiliate Marketing Manager role, you will be responsible for developing and managing relationships with affiliate partners across the APAC region. You’ll drive partner acquisition, optimize campaign performance, and ensure brand consistency across all affiliate communications. This role requires strong communication skills and a results-driven mindset.

Responsibilities

• Manage the day-to-day needs and growth of the affiliate program, which is inclusive of
• evaluating, forecasting, and executing current and new revenue driving opportunities
• Collect and distribute assets to publishers, adding screenshots of ongoing placements to the calendar/tracker, and auditing current campaigns to make sure they are live within the network and on publisher sites
• Manage weekly and monthly calls with vendors to discuss program growth and exposure opportunities
• Develop and deliver weekly performance reports during internal meetings, highlighting progress against goals, key affiliate placements secured, and upcoming promotional opportunities
• Book upcoming placements in accordance with allocated budget
• Communicate in Japanese and English, both verbally and in writing
• Identify new partnership opportunities and proactively reach out to and follow up with potential partners on a daily basis
• Manage operational aspects of the affiliate program, including but not limited to billing, reporting, publisher screening/approvals, offer creation and creative asset management

Requirements

• 2+ years of affiliate marketing experience with a strong understanding of affiliate networks, tracking platforms, and performance-based marketing strategies
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Proven ability to build and manage relationships with affiliate partners and publishers, specifically within the APAC region
• Proficiency in tools such as Google Analytics, Excel, Tableau and affiliate tracking platforms (e.g., Rakuten, Impact, CJ, Awin)
• Strong analytical skills with the ability to interpret data and generate actionable insights
• Excellent organizational and project management skills, with the ability to manage multiple campaigns and deadlines
• Comfortable presenting performance updates and insights to stakeholders
• Self-motivated, detail-oriented and capable of working independently in a remote or hybrid environment
• Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper is hiring a driven, English speaking Account Manager, with a heavy focus on New Zealand and Australian accounts to join a high producing team within our APAC B2B sales division. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role!

About Keeper Security

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

Join an elite group of proven performers and highly successful Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As an Account Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned accounts (primarily in New Zealand and Australia)
• Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts
• Work with clients to negotiate contract renewals, cross-sells and upsells
• Ability to communicate in English with an emphasis on technology and business acumen, both verbally and in writing
• Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cybersecurity advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas
• Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Requirements 

• 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
• Must have English language proficiency for business purposes, with excellent verbal and written communication skills, Japanese professional language proficiency is preferred
• Experience selling into New Zealand and Australian markets with proven success
• Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com
• Undergraduate degree preferred (BA/BS)
• Experience working in IAM industry is a plus

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper Security is hiring a driven, English speaking Channel Account Manager to join our Japan Channel team. This role will have a heavy focus on growing Non Japan Asian including Singapore,  New Zealand and Australian partner relationships. Focus on Ingram Micro ANZ and Singapore Launch. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access, endpoint privilege management and remote browser isolation. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com.

About the Role

The Channel Account Manager, Japan will report to our Director of Global Channel Account Management, carrying a primary focus on building pipeline and channel revenue with existing channel partners. There will also be a heavy focus sourcing strategic new channel relationships. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem.

Responsibilities

• Responsible for the day-to-day recruitment and relationship management of channel partners to include value added resellers, distributors, systems integrators and strategic software partners (primarily in New Zealand and Australia)
• Act as a liaison between Keeper and assigned channel partners
• Build, maintain, and manage relationships with current and prospective channel partners
• Establish productive, professional relationships with key sales and channel personnel in assigned partner accounts
• Coordinate the involvement of Keeper personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Communicate in English and Japanese, both verbally and in writing
• Sell through partner organizations to end users in coordination with partner sales resources
• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Manage direct/channel conflict by fostering excellent communication between the channel and direct sales teams
• Ensure partner compliance with Channel Partner programs and agreements
• Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Identify partner GTM &/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement
• Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners
• Maintain channel opportunity registrations in Salesforce.com and assist the direct sales team in closing channel generated leads
• Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with the Strategic Partner group
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of channel sales experience
• Must have English language proficiency for business purposes, with excellent verbal and written communication skills, Japanese professional language proficiency is preferred
• Experience selling into New Zealand and Australian markets with proven success
• Proven success driving revenue growth via channel partners
• Good understanding of Partner Incentive programs and PRM tools
• Strong interpersonal skills and ability to excel in a team oriented atmosphere
• Extremely motivated and goal-oriented
• Must want a career-oriented environment that is both fun and professional
• You share our values, and work in accordance with those values
• Willingness to travel up to 50%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Keeper Security is hiring a driven Channel Account Manager to join our Japan Channel team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for millions of individuals and thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by Fortune 100 companies to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access, endpoint privilege management and remote browser isolation. By combining these critical identity and access management components into a single cloud-based solution, Keeper delivers unparalleled visibility, security and control while ensuring compliance and audit requirements are met. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com.

About the Role

The Channel Account Manager, Japan will report to our Director of Global Channel Account Management, carrying a primary focus on building pipeline and channel revenue with existing channel partners. There will also be a heavy focus sourcing strategic new channel relationships. This position requires the candidate to be extremely motivated, results-driven and have a good network within the channel ecosystem.

Responsibilities

• Responsible for the day-to-day recruitment and relationship management of channel partners to include value added resellers, distributors, systems integrators and strategic software partners (primarily in the APAC region)
• Act as a liaison between Keeper and assigned channel partners
• Build, maintain, and manage relationships with current and prospective channel partners
• Establish productive, professional relationships with key sales and channel personnel in assigned partner accounts
• Coordinate the involvement of Keeper personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Sell through partner organizations to end users in coordination with partner sales resources
• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Manage direct/channel conflict by fostering excellent communication between the channel and direct sales teams
• Ensure partner compliance with Channel Partner programs and agreements
• Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Identify partner GTM &/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement
• Build relationships with technology vendors to identify mutual greenfield opportunities with shared partners
• Maintain channel opportunity registrations in Salesforce.com and assist the direct sales team in closing channel generated leads
• Plan and execute on Channel Marketing activities and events to support brand awareness and demand generation with the Strategic Partner group
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of channel sales experience
• Proven success driving revenue growth via channel partners
• Good understanding of Partner Incentive programs and PRM tools
• Strong interpersonal skills and ability to excel in a team oriented atmosphere
• Extremely motivated and goal-oriented
• Must want a career-oriented environment that is both fun and professional
• You share our values, and work in accordance with those values
• English language fluency preferred, not required
• Willingness to travel up to 50%

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.