Position Summary:

IEM is currently seeking a Supplier Quality Engineer for our Jacksonville, FL. locations and will report into the Director of Quality. The top priorities of this position will be to develop and maintain strong relationships with suppliers and vendors, as well as implement Vendor Management program and supporting metrics. Significant involvement with all areas of vendors/suppliers and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Please note: This position requires 100% in-office presence in our Jacksonville, FL. offices and does not offer remote work.
 

 ESSENTIAL FUNCTIONS:

• Ensuring suppliers for IEM maintains all regulations and requirements
• Updating the supplier database with continuously updated records of performance
• Creating quality control guidelines and protocols
• Providing advice to vendors on how to reduce defect rates
• Performing logistics tasks, such as communicating with vendors when supplies don’t meet quality standards
• Assessing products and supplies from vendors to ensure their quality
• Creating and promoting strategies to increase the quality and efficiency of systems and products
• Conducting audits of supplier management quality systems
• Acting as a liaison between vendors and company leaders, determining solutions to any challenges to quality standards
• Visiting vendor facilities to ensure they uphold quality standards
• Developing and maintaining relationships with suppliers and vendors
• Oversee and develop process improvements strategies and document
• Develop & implement Vendor Management program and supporting metrics
• Any other related duties in connection with the position including but not limited to:
• Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• Understanding of UL, CSA and other regulatory requirements
• Must abide by Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• Responsible for compliance to company and regulatory standards
• Maintain and develop strong working relationships with other departments outside vendors
• Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• Commit to self-development goals as discussed with your Vice President and attend company-sponsored training
• Perform other duties as assigned by Vice President
• The candidate will be expected to perform additional duties as assigned to support the team and organization

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality
• Quality management systems
• Root-cause analysis
• Quality Control
• Technical Skills
• Quality Engineering
• Collaboration
• Statistics
• Continual improvement process
• Supply chain experience
• Quality Assurance

EDUCATION AND EXPERIENCE:

• Diploma in relevant field with work experience
• Related experience on Infor Syteline ERP systems
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Understanding of Mechanical Engineering and/or Electrical Engineering and/or Materials Engineering
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30% Travel – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

Position Summary:

IEM is currently seeking a Manufacturing Engineer for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. We are seeking a hands-on and detail-oriented Manufacturing Engineer with experience working in a medium to high-mix volume manufacturing environment. This role is responsible for driving process improvements, implementing standard work, and leading continuous improvement initiatives using structured problem-solving and Kaizen methodologies. The ideal candidate thrives in a fast-paced, team-oriented setting and has a passion for lean manufacturing and operational excellence.

Key Responsibilities:            

• Design, optimize, and implement manufacturing processes to improve quality, efficiency, and safety.
• Lead and participate in Kaizen events, root cause problem solving (8D, A3, DMAIC), and continuous improvement projects.
• Develop and maintain standard work instructions for production processes.
• Use data-driven analysis (SPC, Pareto, time studies) to identify and resolve process bottlenecks or defects.
• Collaborate with cross-functional teams including Quality, Operations, and Supply Chain to introduce new products and process changes.
• Support equipment selection, process validation, and layout optimization for lean flow.
• Lead PFMEA, control plans, and risk assessments for manufacturing processes.
• Ensure processes comply with quality, safety, and environmental standards.
• Train and mentor operators and technicians on process changes and lean tools.

Qualifications:

• Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering (or related technical field).
• 3–7 years of experience in a manufacturing or process engineering role. Proven experience with Kaizen, standard work, time studies, line balancing, material flow, and structured problem-solving tools (A3, 5-Why, Fishbone, PDCA, etc.).
• Strong working knowledge of Lean Manufacturing and/or Six Sigma principles.
• Experience with ERP/MES systems, engineering change control, and work instruction platforms.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficient in Microsoft Office and engineering tools such as AutoCAD, SolidWorks, or equivalent.
• Strong interpersonal, facilitation, and communication skills.

Preferred Qualifications:

• Lean/Six Sigma certification (Green Belt or higher).
• Experience in electrical equipment, assembly-based, or industrial manufacturing environments.
• Familiarity with ISO 9001 or related quality management systems.

IEM is currently seeking a Quality Engineer - Customer Account Manager for our Jacksonville, FL or Surrey, B.C offices and will report into the VP of Quality & Reliability. As a Quality Engineer – Customer Account Manager, you will be the primary point of contact for the Customer and Commercial Teams about quality-related issues. Collect root cause analysis data and provide corrective feedback due to quality issues. Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to. Ensure incoming materials meet required quality standards. Support new product introductions to ensure the robustness of product. Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements. Manage the customer specific requirements and coordinate technical support. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work mostly independently under general supervision, reviewed at project milestones and/or on completion by Senior Management.

Please note: This position requires 100% in-office presence and does not offer remote work.

Key Responsibilities:

• Build strong, working relationships with customer and in-house commercial teams to ensure complete and transparent communication and support.
• Coordinate activities to evaluate and resolve sometimes technically challenging engineering and quality-related problems encountered in the customer’s facility
• Determine and collect relevant data for product and installation improvements to understand any problems and decide when to appropriately escalate issues
• Investigate reports of defective, damaged or malfunctioning parts, assemblies, equipment or systems to determine nature and scope of problem that the customer is experiencing
• Initiate containment of stock at all locations and prevent further nonconforming production
• Investigate the fault and extent of potential recall
• Examine defective part for conformance to engineering design drawings or specifications
• Identify anomalies on engineering drawings back to the design function
• Maintain records to oversee recording of information by others to ensure engineering drawings and documents are current and that engineering related production problems and resolutions are documented
• Provide feedback to company on what the issues are
• Evaluate findings to formulate corrective action plan and coordinate implementation
• Control clean cut-offs throughout and ensure containment is managed while on-going corrective actions are implemented
• Organize any re-work of finished goods that may be necessary
• Report into the customer what the root causes were to quality issues, the containment measures and corrective actions taken to ensure resolution
• Review engineering specifications, orders and related information to maintain current knowledge of manufacturing methods, procedures and activities
• Assist with training of quality awareness
• Monitor and report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Assist with new product introduction, representing the customer and support and manage pre-production trial runs and first off sample approvals
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), Kaizen
• Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) and represent the customer’s views
• Manage and coordinate customer PPM, DO, DPU, cost recovery and supplier warranty indicators
• Keep up with current and developing manufacturing and engineering trends that concern the customer’s product
• Contribute to continuous improvement activities
• Quality control of work by appropriate reviews
• Support and lead process improvement activities
• Write reports and present progress at project meetings and to clients
• Plan projects or subtasks so they may be tracked and presented
• Perform root cause analysis and resolve problems
• Provide advice and guidance to management teams as required
• Provide support to all internal departments to maintain and improve product quality
• Communicate efficiently with IEM and customer’s management
• Liaise and communicate with other departments, customers, and other service providers
• Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
• Develop quality relationships with the customer
• Comply with the Health, Safety and Environmental Policies both in-house and at the customer
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

• Bachelor's in Business/Commercial or Manufacturing/Engineering degree preferred
• Minimum of 5 years of experience in Quality Assurance
• Demonstrated experience of 3 to 5 years in engaging with customers and suppliers
• Previous experience in a manufacturing environment
• Ability to work independently with minimal supervision
• Proficient in 8D, CARs, and quality systems
• Knowledgeable in Lean Manufacturing, APQP, PPAP, FMEA
• Familiarity with ISO9001
• Understanding of engineering drawings and manufacturing processes
• Adaptability to diverse and dynamic environments
• Strong planning and prioritization skills
• Effective communication, negotiation, and presentation abilities
• Proficient problem-solving skills
• Understanding of Health and Safety practices
• Team player with analytical skills
• Awareness of cost and financial impacts
• Commercial and financial awareness is advantageous
• Understanding of customer expectations and of quality failure/cost
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. 

[Surrey, B.C. Compensation Range: CAD 34.62/hr - 56.25/hr] 
[Jacksonville, FL Compensation Range: $85,000 - 125,000] 

Position Summary

The R&D Mechanical Engineer (Level I- Sr.) is responsible for collaborating or leading the design, testing and certification of innovative electrical power products in collaboration with a diverse team of electrical, mechanical and manufacturing engineers. This role requires a strong intuition of fundamental engineering concepts across multiple disciplines and an ability to effectively manage the product development process under limited direction.

Key Responsibilities

• Ensure the execution and implementation of the New Product Introduction (NPI) engineering work for assigned projects.
• Collaborate with Senior and Lead Engineers in writing detailed engineering specifications and developing concept drawings in collaboration with Sales and other stakeholders.
• Coordinate with Nationally Recognized Testing Laboratories (NRTLs) to define product evaluation and certification scope.
• Lead the creation of detailed design drawings, 3D models and bills of material for prototype equipment and test articles.
• Develop and document test plans according to the relevant standards. Common tests include full-load temperature rise, dielectric and BIL, short-circuit and withstand current, mechanical endurance, component failure, environmental, functional and seismic shake-table tests.
• Support the testing process at in-house and third-party laboratories. Travel up to 20% to support testing and other product development tasks in-person. Evaluate test results and revise designs based on empirical data and established engineering concepts.
• Characterize the electrical, thermal and mechanical performance of common design elements through testing, simulation and/or analytical methods. Develop standard design criteria and models.
• Work closely with manufacturing engineering to implement Design for Manufacturability (DFM) concepts throughout the new product development process.
• Working with Mechanical Designers,
• Conduct failure analyses of existing products and identify opportunities for continuous improvement

Qualifications

• Minimum 3 years of experience designing low and/or medium voltage power distribution equipment or related products.
• BSME or equivalent in experience.
• Experience with NRTL (UL, CSA, etc.) evaluation, testing and certification processes.
• Experience with common standards for electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Design Experience using SolidWorks to produce 3D models is highly preferred.

PURPOSE OF POSITION:

The purpose of the Continuous Improvement Engineer, IEM360 role is to provide high-impact support role responsible for deploying and sustaining our enterprise-wide operating system across functions and sites. Modeled on world-class systems such as the Danaher Business System and Crane Business System, IEM360 is IEM’s framework for driving continuous improvement, lean enterprise transformation, and strategic execution. The IEM360 CI Engineer partners with functional and plant leaders to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct supervisory responsibilities.
• The position requires collaboration with other roles to drive measurable improvements in Safety, Quality, Delivery, Cost, and Growth.

ESSENTIAL FUNCTIONS:

• Lead IEM360 Deployment: Drive the implementation of IEM Business System tools and processes across operations, supply chain, engineering, and commercial functions, ensuring alignment with strategic objectives.
• Kaizen Facilitation: Plan, lead, and coach cross-functional kaizen events focused on lean fundamentals, standard work, visual management, flow, problem-solving, and strategic growth/capacity initiatives.
• Capability Building: Develop internal capability by training and coaching team members and leaders at all levels in lean thinking, daily management, and continuous improvement practices.
• Business System Maturity: Assess business system maturity across plants and functions; create and execute improvement roadmaps using tools such as maturity models, Hoshin Kanri, tiered daily management, and KPI dashboards.
• Change Leadership: Act as a catalyst for cultural transformation, enabling teams to embrace standardization, accountability, and data-driven decision-making.
• Performance Management: Partner with site leadership to embed IEM360 into key processes such as policy deployment (Hoshin), S&OP, new product introduction, and operational reviews.
• Best Practice Sharing: Identify, document, and disseminate internal best practices. Benchmark against external best-in-class organizations and adapt appropriately for IEM.

COMPETENCIES:

• Proven ability to work independently, take initiative, and manage responsibilities with minimal supervision.
• Hands-on leader and coach; thrives on the shop floor and in frontline engagement.
• High emotional intelligence with the ability to influence without authority.
• Comfortable navigating ambiguity and building structure in evolving organizations.
• Results-driven, with a bias for action and accountability.
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Excellent interpersonal and customer service skills.
• Excellent organizational and time management skills and attention to detail.
• Proficient in Microsoft Office Suite or related software

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in engineering, Business, Operations, or a related field; MBA or Master’s preferred.
• 3-5 years of experience in manufacturing, operations, or continuous improvement, preferably in a multi-site or matrixed industrial environment.
• Deep understanding of Lean principles (e.g., 5S, value stream mapping, standard work, visual management, PDCA, SMED, A3 problem-solving).
• Demonstrated success leading cross-functional kaizen events and system-wide CI initiatives.
• Understanding of basic ops finance, including P&L impact, cost drivers, and fixed vs. variable costs
• Strong facilitation, project management, and communication skills.
• Experience working in or with a formal business system (e.g., DBS, CBS, strongly preferred)
• Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Willingness to travel (~25%) across IEM’s manufacturing locations.

Physical Demands: Activities: Sitting – 60% Walking/Standing – 40%

Lifting: Must be able to lift up to 20lbs.

Vision: Long periods of close work on a computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office and non-climate-controlled production floor.

Position Summary

The R&D Mechanical Engineer (Level I- Sr.) is responsible for collaborating or leading the design, testing and certification of innovative electrical power products in collaboration with a diverse team of electrical, mechanical and manufacturing engineers. This role requires a strong intuition of fundamental engineering concepts across multiple disciplines and an ability to effectively manage the product development process under limited direction.

Key Responsibilities

• Ensure the execution and implementation of the New Product Introduction (NPI) engineering work for assigned projects.
• Collaborate with Senior and Lead Engineers in writing detailed engineering specifications and developing concept drawings in collaboration with Sales and other stakeholders.
• Coordinate with Nationally Recognized Testing Laboratories (NRTLs) to define product evaluation and certification scope.
• Lead the creation of detailed design drawings, 3D models and bills of material for prototype equipment and test articles.
• Develop and document test plans according to the relevant standards. Common tests include full-load temperature rise, dielectric and BIL, short-circuit and withstand current, mechanical endurance, component failure, environmental, functional and seismic shake-table tests.
• Support the testing process at in-house and third-party laboratories. Travel up to 20% to support testing and other product development tasks in-person. Evaluate test results and revise designs based on empirical data and established engineering concepts.
• Characterize the electrical, thermal and mechanical performance of common design elements through testing, simulation and/or analytical methods. Develop standard design criteria and models.
• Work closely with manufacturing engineering to implement Design for Manufacturability (DFM) concepts throughout the new product development process.
• Working with Mechanical Designers,
• Conduct failure analyses of existing products and identify opportunities for continuous improvement

Qualifications

• Minimum 3 years of experience designing low and/or medium voltage power distribution equipment or related products.
• BSME or equivalent in experience.
• Experience with NRTL (UL, CSA, etc.) evaluation, testing and certification processes.
• Experience with common standards for electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Design Experience using SolidWorks to produce 3D models is highly preferred.

PURPOSE OF POSITION

The Test Engineer is responsible for designing, developing, and executing test procedures for IEM products and components. This role ensures product quality and performance by analyzing test results, identifying issues, and leading extensive troubleshooting efforts, while supporting the development of robust test processes and driving continuous improvement across the test organization.

ESSENTIAL FUNCTIONS

• Design and develop test procedures and protocols.
• Execute functional and electrical testing on products and components.
• Collaborate with engineering and production teams to resolve product issues.
• Analyze test data and identify trends, issues, and root causes.
• Develop and improve testing methods and processes.
• Support troubleshooting and failure analysis.
• Ensure compliance with safety standards and testing procedures.
• Maintain accurate test documentation and reports.
• Perform other duties as assigned.
• Relay protection and trip function testing.
• Troubleshoot and resolve wiring errors, component failures, and control logic issues.
• Recommend upgrades or new test technologies to improve accuracy, capability, and efficiency.
• FWT Support (Factory Witness Testing).
• Provide technical explanations, perform test demonstrations, and address questions or issues that arise during FWT events.

SUPERVISION OF PERSONNEL

None.

COMPETENCIES

• Strong understanding of electrical systems and testing methods.
• Experience developing test plans, drawings, and technical documentation.
• Ability to read and interpret schematics and technical drawings.
• Experience with lean or Six Sigma methodologies is a plus.
• Experience with automated test systems (LabVIEW, Python, NI, etc.)
• Familiarity with PLC systems or embedded systems testing.
• Background in high-reliability industries (aerospace, defense, medical devices).
• Attention to detail and documentation accuracy.
• Clear and professional communication.
• Safety-conscious behavior with strict adherence to NFPA 70E and departmental safety standards.
• Problem-solving and analytical thinking.

EDUCATION AND EXPERIENCE

• Associate’s or Bachelor’s degree in Electrical Engineering or related field preferred.
• 4+ years or experience in testing, engineering, or related field.

PHYSICAL / MENTAL / ENVIRONMENTAL

Physical Demands:

Activities: Sitting, Walking/Standing

Lifting: Frequently lift to 50 lbs.

Bending: Must be able to bend, squat, crawl, and climb.

Vision: Long periods of close work on a computer screen; ability to see small or detailed items.

Mental Demands: Interpret, analyze, research, and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust, and fumes.

Position Summary

The R&D Mechanical Engineer (Level I- Sr.) is responsible for collaborating or leading the design, testing and certification of innovative electrical power products in collaboration with a diverse team of electrical, mechanical and manufacturing engineers. This role requires a strong intuition of fundamental engineering concepts across multiple disciplines and an ability to effectively manage the product development process under limited direction.

Key Responsibilities

• Ensure the execution and implementation of the New Product Introduction (NPI) engineering work for assigned projects.
• Collaborate with Senior and Lead Engineers in writing detailed engineering specifications and developing concept drawings in collaboration with Sales and other stakeholders.
• Coordinate with Nationally Recognized Testing Laboratories (NRTLs) to define product evaluation and certification scope.
• Lead the creation of detailed design drawings, 3D models and bills of material for prototype equipment and test articles.
• Develop and document test plans according to the relevant standards. Common tests include full-load temperature rise, dielectric and BIL, short-circuit and withstand current, mechanical endurance, component failure, environmental, functional and seismic shake-table tests.
• Support the testing process at in-house and third-party laboratories. Travel up to 20% to support testing and other product development tasks in-person. Evaluate test results and revise designs based on empirical data and established engineering concepts.
• Characterize the electrical, thermal and mechanical performance of common design elements through testing, simulation and/or analytical methods. Develop standard design criteria and models.
• Work closely with manufacturing engineering to implement Design for Manufacturability (DFM) concepts throughout the new product development process.
• Working with Mechanical Designers,
• Conduct failure analyses of existing products and identify opportunities for continuous improvement

Qualifications

• Minimum 3 years of experience designing low and/or medium voltage power distribution equipment or related products.
• BSME or equivalent in experience.
• Experience with NRTL (UL, CSA, etc.) evaluation, testing and certification processes.
• Experience with common standards for electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Design Experience using SolidWorks to produce 3D models is highly preferred.

Job Description: 

ChenMoore is hiring an entry level or early career Electrical Engineer. Candidates should be able to efficiently plan and organize their workload with their team, demonstrate success working with a team of professionals, a commitment to quality, good communication skills, and a positive work ethic. 

Responsibilities:

• Candidate shall work on various aspects of electrical engineering design, plan preparation, permitting and construction oversight while working in a project team environment.
• Candidate would contribute to projects including collecting existing utility data; performing modeling and simulation; distribution, transmission, substation, protection & controls.
• Prepare project design drawings within MicroStation and/or AutoCAD.
• Develop project specific detail drawings.
• Calculate project construction quantity estimates.
• Assist with technical specifications, cost estimates, reports, schedules, and other related tasks.
• Learn and adhere to client-specific standards.
• Coordinate with team members and client representatives.
• Periodic travel to project sites for field investigation and or construction support.
• Project outlines, project initiation, project schedules, project executions, and project closeout.
• Interface with multi-disciplinary design teams.

Qualifications:

• Must possess a bachelor’s degree in electrical or mechanical or environmental engineering.
• Master’s degree is a plus.
• 0 - 2 years of experience working for a firm in the A/E/C industry.
• The expectation is that such candidate would be working towards becoming a Professional Engineer (P.E.)
• Excellent technical writing skills
• Outstanding organizational skills
• Strong sense of urgency, project responsibility and initiative
• Ability to work independently and as part of a team.
• Excellent verbal, written and interpersonal skills.
• Ability to quickly learn and apply complex systems.